SIMM Memory User's Guide OPTIONS by IBM First Edition (April 1996) The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time. It is possible that this publication may contain reference to, or information about, IBM products (machines and programs), programming, or services that are not announced in your country. Such references or information must not be construed to mean that IBM intends to announce such IBM products, programming, or services in your country. Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing representative. Copyright International Business Machines Corporation 1996. All rights reserved. Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp. Contents Safety: Read First About This Book . . . . . . . . . . v . . . . . . . . . . vii Part 1: Quick Installation Guide Part 2: Installation Guide . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Introduction . . . . . . . . . . . . 2-1 Handling Static-Sensitive Devices . . 2-1 Identifying Your Memory . . . . . . 2-2 Copyright IBM Corp. 1996 . . . . . . . . . . . . . . . . . . . . . 1-1 Installing SIMM Memory . . . . . 2-3 iii Part 3: Appendixes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 . 3-1 Appendix A. Safety Information Appendix B. Help and Service Information . . . . . . . . . Step 1: Troubleshooting . . . . Step 2: Preparing for the Call . Step 3: Placing the Call to IBM iv SIMM Memory . . . . . . . . 3-23 3-23 3-24 3-24 Appendix C. Warranty Information . . . . . . . . . . . 3-25 Appendix D. Notices 3-29 . . . . . . . viii SIMM Memory Part 1: Quick Installation Guide Quick Installation This guide contains the SIMM Memory installation instructions in abbreviated form. For detailed information about how to install and use the SIMM Memory, see “Part 2: Installation Guide” on page 2-1. Memory is sensitive to static electricity discharge. Before opening the static-protective bag containing the memory, touch the bag to an unpainted metal surface on the computer for at least two seconds to neutralize static electricity. Before opening your computer, disconnect attached devices and ac power cords. Copyright IBM Corp. 1996 Installing Memory Refer to the illustration to install one or more SIMMs. 1. Hold the SIMM module .1/ by the edges that do not have electrical contacts and slide it into the socket. 1-1 2. Tilt the SIMM to the vertical position and lock it into position. On some computers, the SIMM is installed vertically and locked at a slight angle. Updating the Configuration Replace the computer cover and reattach all devices and cables. Your computer might automatically reconfigure the new memory or you might have to run the configuration program found on the setup diskette that comes with your computer. 1-2 SIMM Memory Part 2: Installation Guide Introduction Handling Static-Sensitive Devices Be sure to retain your proof of purchase. It might be required to receive warranty service. Information about the location of the Single Inline Memory Module (SIMM) is found in the option installation instructions in the hardware manuals that come with your computer. Read the following information before you remove your SIMM modules from their protective packing material. Copyright IBM Corp. 1996 Attention: Do not take the SIMM out of the static-protective bag until you are ready to install it. Static electricity can damage the memory and your computer. When you handle memory or other components, take these precautions to avoid static electricity damage: Limit your movement. Movement can cause static electricity to build up around you. 2-1 When possible, remove the memory from the static-protective bag and install it into the computer without putting it down. If you must put the memory module down, place the static-protective bag on a level padded surface, such as a book binder, and place the memory on the bag. the system board or on a memory expansion adapter in your computer. A SIMM has contact-card-edge connectors on the bottom edge. Your computer might require Single Inline Package (SIP) memory which has pin connectors. A SIMM memory module can have 30, 72, 144, or 168 contact-card-edge connectors. Your memory must match the connectors in your computer. Different computers have different memory requirements. Many require you to install a group of SIMM modules at the same time. Others require you to install a specific amount of memory. For information about your computer requirements, see the documentation that comes with your computer. Identifying Your Memory The following list contains general information about identifying the memory in your computer. Make sure your computer allows memory upgrades. Some computers do not. The SIMM modules are installed on 2-2 SIMM Memory Some computers do not allow you to mix memory modules of different speeds. Make sure your computer supports the operating speed suggested by the manufacturer for the SIMMs you are installing. Laptop computers often require specific memory upgrade packages. They do not accept standard memory upgrades. Refer to the documentation that comes with your computer for information about the installation of upgrades for your particular model. Some computers support only parity or ECC memory modules. These systems do not work with mixed combinations. The memory modules must be all parity or all ECC. Installing SIMM Memory For detailed instructions about installing SIMM modules in your computer, refer to the documentation that comes with your computer. Use the following procedures to remove old SIMM modules and install new modules. Step 1: Opening the Computer 1. Turn off the computer power and disconnect all ac power cords. 2. Remove the computer cover. For information about opening your computer, see the documentation that comes with your computer. Introduction 2-3 Step 2: Removing Memory If (because of your computer's requirements) you need to remove SIMM memory already in the memory slots, refer to the illustration and use the following procedure. 2. Place the bag containing the new memory on a flat padded surface such as a book binder. Do not place it on the computer cover or other metal surface. To reduce the chance of static electricity buildup, touch your hand to an unpainted metal surface on the computer frame while unlocking and removing the SIMM. 3. Locate the SIMM you want to remove and open the locking tabs at the sides of the connector. 1. To neutralize static electricity, touch the static-protective bag containing the new SIMM to an unpainted metal surface on the computer frame for at least two seconds. 2-4 SIMM Memory 4. Tilt the SIMM .1/ forward and lift up as shown in the illustration. 5. Place the SIMM on top of the bag that contains the new SIMM memory. Step 3: Installing Memory Refer to the illustration and use the following procedure to install one or more SIMMs. 2. Install the new SIMM without putting it down. Hold the SIMM module by the side edges. Do not touch the row of metal contacts on the bottom edge. 3. Align the notch in the SIMM .1/ with the notch in the socket. 4. While touching your hand to an unpainted metal surface on the computer frame, slide the SIMM into the socket as shown in the illustration. 1. Remove any old SIMM memory from the top of the static-protective bag and remove the new SIMM memory from the bag. 5. Align the holes at either outside edge of the SIMM with the plastic pins on the locking tab. The SIMM will be at a slight angle. Installing SIMM Memory 2-5 6. Tilt the SIMM to the vertical position and lock it into the locking tab. The holes on the edges of the SIMM fit over the pins on the locking tab. In some computers, you must install the SIMM in the vertical position and lock it into position at a slight angle. 7. You might need to adjust one or both of the locking tabs located at each end of the SIMM connector to make sure that the SIMM holes fit over the pins and the SIMM is securely in place. 2-6 SIMM Memory Step 4: Updating the Configuration Replace the computer cover, reattach all devices and power cords, and turn on the computer power switch. Depending on the model, your computer might automatically reconfigure the new memory or it might display an error requiring you to run the configuration program on the setup diskette that comes with your computer. Part 3: Appendixes Appendix A. Safety Information To Disconnect: DO NOT print this page—replace with National Safety Information. Copyright IBM Corp. 1996 3-1 Appendix B. Help and Service Information In the United States, Canada, and Puerto Rico, during the warranty period, toll-free technical support is available 24 hours a day, 7 days a week (except certain holidays), to answer any questions about your new IBM option. If you need warranty service, return or exchange is available. In addition, if your IBM option is installed in an IBM computer, you might be entitled to service at your location. Your technical support representative can help you determine the best alternative. For service outside the United States and Canada, contact your IBM HelpWare center, your place of purchase, or your local branch office. Before calling, please prepare for your call by following these steps. Step 1: Troubleshooting Before calling IBM, you might want to try some or all of the following procedures. 1. Remove and reseat the memory. 2. If possible, place the memory in a different slot. 3. Inspect the memory for damage, such as bent pins. 4. Check the computer manual for instructions about the installation of upgrades and look for topics about system setup or configuration. Follow all procedures. Appendix A. Safety Information 3-23 Step 2: Preparing for the Call Step 3: Placing the Call to IBM To assist the technical support representative, have as much of the following information available as possible: Use one of the following numbers: 1. Option name and description 2. Proof of purchase 3. Computer manufacturer, model, and manual 4. Exact wording of any error messages 5. Description of the problem 6. Hardware and software configuration information for your computer If possible, be at your computer. Your technical support representative might want to walk you through the problem during the call. 3-24 SIMM Memory Within the United States, call the Options by IBM HelpCenter at 1-800-426-7299. Within Canada – For support, call HelpPC at 1-800-565-3344. – For more information or to place an order, call 1-800-465-7999. Outside the United States and Canada, contact your IBM HelpWare center, your place of purchase, or your local branch office. Appendix C. Warranty Information The following warranty information applies to products purchased in the United States, Canada, and Puerto Rico. The warranty terms and conditions applicable in the country of purchase are available from IBM or your reseller. International Business Machines Corporation Armonk, New York, 10504 Statement of Limited Warranty The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you originally purchase for your use, and not for resale, from IBM or your reseller. The term “Machine” means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them. Unless IBM specifies otherwise, the following warranties apply only in the country where you acquire the Machine. If you have any questions, contact IBM or your reseller. Machine: SIMM Memory Warranty Period*: Three Years *Contact your place of purchase for warranty service information. Production Status Each Machine is manufactured from new parts, or new and used parts. In some cases, the Machine may not be new and may have been previously installed. Regardless of the Machine's production status, IBM's warranty terms apply. The IBM Warranty for Machines IBM warrants that each Machine 1) is free from defects in materials and workmanship and 2) conforms to IBM's Official Published Specifications. The warranty period for a Appendix B. Help and Service Information 3-25 Machine is a specified, fixed period commencing on its Date of Installation. The date on your receipt is the Date of Installation, unless IBM or your reseller informs you otherwise. During the warranty period IBM or your reseller, if authorized by IBM, will provide warranty service under the type of service designated for the Machine and will manage and install engineering changes that apply to the Machine. For IBM or your reseller to provide warranty service for a feature, conversion, or upgrade, IBM or your reseller may require that the Machine on which it is installed be 1) for certain Machines, the designated, serial-numbered Machine and 2) at an engineering-change level compatible with the feature, conversion, or upgrade. Many of these transactions involve the removal of parts and their return to IBM. You represent that all removed parts are genuine and unaltered. A part that replaces a removed part will assume the warranty service status of the replaced part. 3-26 SIMM Memory If a Machine does not function as warranted during the warranty period, IBM or your reseller will repair it or replace it with one that is at least functionally equivalent, without charge. The replacement may not be new, but will be in good working order. If IBM or your reseller is unable to repair or replace the Machine, you may return it to your place of purchase and your money will be refunded. If you transfer a Machine to another user, warranty service is available to that user for the remainder of the warranty period. You should give your proof of purchase and this Statement to that user. However, for Machines which have a life-time warranty, this warranty is not transferable. Warranty Service To obtain warranty service for the Machine, you should contact your reseller or call IBM. In the United States, call IBM at 1-800-426-7299. In Canada, call IBM at 1-800-565-3344. You may be required to present proof of purchase. IBM or your reseller will provide certain types of repair and exchange service, either at your location or at IBM's or your reseller's service center, to restore a Machine to good working order. When a type of service involves the exchange of a Machine or part, the item IBM or your reseller replaces becomes its property and the replacement becomes yours. You represent that all removed items are genuine and unaltered. The replacement may not be new, but will be in good working order and at least functionally equivalent to the item replaced. The replacement assumes the warranty service status of the replaced item. Before IBM or your reseller exchanges a Machine or part, you agree to remove all features, parts, options, alterations, and attachments not under warranty service. You also agree to ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange. You agree to: 1. obtain authorization from the owner to have IBM or your reseller service a Machine that you do not own; and 2. where applicable, before service is provided — a. follow the problem determination, problem analysis, and service request procedures that IBM or your reseller provide, b. secure all programs, data, and funds contained in a Machine, and c. inform IBM or your reseller of changes in a Machine's location. IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM's possession or 2) in transit in those cases where IBM is responsible for the transportation charges. Extent of Warranty IBM does not warrant uninterrupted or error-free operation of a Machine. The warranties may be voided by misuse, accident, modification, unsuitable physical or Appendix C. Warranty Information 3-27 operating environment, improper maintenance by you, removal or alteration of Machine or parts identification labels, or failure caused by a product for which IBM is not responsible. THESE WARRANTIES REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT 3-28 SIMM Memory SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD. Limitation of Liability Circumstances may arise where, because of a default on IBM's part or other liability you are entitled to recover damages from IBM. In each such instance, regardless of the basis on which you are entitled to claim damages from IBM (including fundamental breach, negligence, misrepresentation, or other contract or tort claim), IBM is liable only for: 1. damages for bodily injury (including death) and damage to real property and tangible personal property; and 2. the amount of any other actual direct damages or loss, up to the greater of U.S. $100,000 or the charges (if recurring, 12 months' charges apply) for the Machine that is the subject of the claim. UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR LOSSES OR DAMAGES (OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF, OR DAMAGE TO, YOUR RECORDS OR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF IBM OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. Appendix D. Notices This appendix contains the product notices and trademarks information. References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Subject to IBM’s valid intellectual property or other legally protectable rights, any functionally equivalent product, program, or service may be used instead of the IBM product, program, or service. The evaluation and verification of operation in conjunction with other products, except those expressly designated by IBM, are the responsibility of the user. Appendix C. Warranty Information 3-29 IBM may have patents or pending patent applications covering subject matter in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to: IBM Director of Licensing IBM Corporation 500 Columbus Avenue Thornwood, NY 10594 U.S.A. 3-30 SIMM Memory The following terms are trademarks of the IBM Corporation in the United States or other countries or both: AT HelpWare XT HelpCenter IBM Other company, product, and service names, which may be denoted by a double asterisk (**), may be trademarks or service marks of others. IBM Part Number: 78H5013 Printed in U.S.A. 78H5ð13
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