CEECO SSW-521-X-ADA Service manual

CEECO SSW-521-X-ADA Service manual
SSW-521-X-ADA-SPK1.07UNVLr3-ADA-ISSUE4.0
SERVICE MANUAL
FOR
MODEL SSW-521-X-ADA
STAINLESS STEEL HANDS FREE WALL TELEPHONE
WITH OPTIONAL ADA FEATURE
EQUIPPED WITH SPK1.07UNVLr3 FIRMWARE
Serving the Telephone Industry Since 1930
Communication Equipment
& Engineering Company
519 West South Park Street
Okeechobee, FL. 34972
Voice: 863-357-0798
Fax: 863-357-0006
ISSUE 4.0
IMPORTANT INFORMATION
FOR
CUSTOMER
Please fill in before you continue.
The following information is necessary when calling CEECO for assistance.
MODEL NUMBER
MODEL SSW-521-X-ADA STAINLESS
STEEL HANDS FREE WALL
TELEPHONE EQUIPPED WITH
SPK1.07UNVLr3 FIRMWARE.
SERIAL NUMBER
DATE MANUFACTURED
LOCATION INSTALLED
For us to better serve you, please have this information available when calling for
technical support.
CEECO
Communication Equipment & Engineering Company
519 West South Park Street
Okeechobee, FL. 34972
(863) 357-0798 Voice
(863) 357-0006 Fax
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
2
ISSUE 4.0
TABLE OF CONTENTS
SECTION
PAGE
1.0
INTRODUCTION................................................................................................... 4
2.0
GENERAL ............................................................................................................... 4
3.0
PROGRAMMING .................................................................................................. 5
PROGRAMMING CONTINUED ......................................................................... 6
PROGRAMMING CONTINUED ......................................................................... 7
4.0
OPERATION .......................................................................................................... 7
5.0
RECOMMENDED TOOLS AND TEST EQUIPMENT .................................... 7
6.0
INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS ..................... 8
7.0
TESTING ............................................................................................................... 10
8.0
SPECIFICATIONS............................................................................................... 11
9.0
PARTS LIST ......................................................................................................... 12
10.0 REPAIR AND RETURN INFORMATION ....................................................... 13
11.0 WARRANTY POLICY ........................................................................................ 14
12.0 DIAGRAM............................................................................................................. 15
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
3
ISSUE 4.0
1.0
INTRODUCTION
The practices in this manual provide installation and maintenance information for
the CEECO Model SSW-521-X-ADA Stainless Steel Wall Telephone.
The information in this manual is subject to change without notification.
For information not included in this manual, please call or write:
CEECO
Customer Service
519 West South Park Street
Okeechobee, FL. 34972
(863) 357-0798
(863) 357-0006 (FAX)
2.0
GENERAL
2.1
The CEECO Model SSW-521-X-ADA Hands free telephone is a sturdy,
vandal resistant, Stainless Steel Speakerphone, with optional ADA feature
(RED/GREEN LED). Instead of a hookswitch and handset, the telephone
is equipped with a Press to start/Press to stop Emergency Call Button. The
button provides automatic “off-hook” / “on-hook” condition of the phone
line in order for the external call equipment (i.e. Central Office or PBX) to
direct the call as intended. The phone itself will not dial anything. It
simply provides the “off-hook” condition, and talk path for two-way,
handsfree communication. The phone is well suited for inbound or
incoming call situations, where the phone simply requires answering.
2.2
The microphone is muted during dial tone eliminating the use of hand held
dialers.
2.3
The telephone may be programmed to:



2.4
allow or block incoming calls (if equipped with ringer)
automatically time and disconnect a phone call
automatically operate a changing-color LED for visual call progress
indication.
Programming is accomplished via the DTMF keypad, which is packaged
separately.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
4
ISSUE 4.0
3.0
PROGRAMMING
NOTE: It is recommended that you ground yourself to prevent ESD
damage to the PCB(s).
3.1
Locate the security screw on the bottom of the housing and remove it with
the security tool (P/N 301-037 sold separately). Separate the telephone
housing from the back plate by pulling the housing bottom away from the
back plate and up.
3.2
Locate the programming keypad, which was packaged separately and has
a white connector on the reverse side. Locate the multi-color ribbon cable
extending from the Printed Circuit Board, with a white connector on the
loose end. Connect the keypad to the cable, via the two white
connectors.
3.3
Connect the telephone to a working telephone line or a DTMF test set
(Please refer to diagram on page 10).
3.2
Locate the pair of plastic mini-jumpers along the edge of the PC board.
Move them to the “ON” or inner most position as depicted in the diagram
on the last page of this manual.
3.3
Press the “Emergency” button on the front of the phone and wait for
dial tone to begin programming.
3.4
Enter #97#18#, in order to clear all user programmable memory.
NOTE: Once the “#" key has been entered, you may hear a fast busy
tone, an operator reorder, or other Central Office signals. Please disregard
these sounds and continue programming, as they will have no effect on the
programming.
3.5
Each programming location is accessed by dialing the # sign and the
corresponding two digit code. The previous contents of the location are
automatically erased when the location code is accessed.
3.6
Enter #00, followed by a series of ten (10) digits as selected from the
following page. Location “00” is the telephone options location. By
entering a selected number of 0-9 into each of the ten digit locations, the
phone is customized for the particular installation
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
5
ISSUE 4.0
PROGRAMMING CONTINUED
LOCATION #00:
(OPTION TABLE)
 Be sure to record your selections here for future reference:
#00 0 __ __ 0 1 __ 1 _0 0 _5
1 2 3 4 5 6 7 8 9 10
Digit 1:
0 Always 0 for this model.
Digit 2:
0 No incoming calls allowed.
1 Incoming calls allowed (if equipped with ringer).
Digit 3:
0 No Conversation Time-Out.
1-9 Minute(s) Conversation Time-Out. (Automatically times & disconnects call)
Digit 4:
0 Always 0 for this model.
Digit 5:
1 Always 1 for this model.
Digit 6:
0 Deactivate ADA Feature
9 Activate ADA Feature (if equipped with visual call progress LED).
Digit 7:
1 Always 1 for this model.
Digit 8:
0 Always 0 for this model.
Digit 9:
0 Always 0 for this model.
Digit 10:
0 No wink detect.
1-9 Length of the wink detect (1=50ms incremental to 450ms. 5 is recommended).
EXAMPLE: Dial #00 0160090105 and the phone will be set as follows:
DIGIT 1 .. ALWAYS 0
DIGIT 2 .. INCOMING CALLS ALLOWED
DIGIT 3 .. 6 MINUTE CONVERSATION TIME OUT
DIGIT 4 .. ALWAYS 0
DIGIT 5 .. ALWAYS 1
DIGIT 6 .. ACTIVATE ADA FEATURE
DIGIT 7 .. ALWAYS 1
DIGIT 8 .. ALWAYS 0
DIGIT 9 .. ALWAYS 0
DIGIT 10..250 ms wink detect.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
6
ISSUE 4.0
PROGRAMMING CONTINUED
3.7
4.0
When programming is finished, press the “Emergency” button to hang
up the phone. Return the two plastic mini-jumpers to the “off” or
outermost position, as depicted on the last page of this manual.
Disconnect the programming keypad and secure it safely somewhere for
future use. The phone is now ready for installation/use.
OPERATION
To make a call, press the “Emergency” button located on the front of the
telephone and wait to hear dial tone. The LED (if provided) will illuminate red at
this time and the call will be connected as per the established connection via the
C.O. or PBX. When the call is complete, press the “Emergency” button again to
hang up the phone. The call will be terminated and the LED (if provided) will go
out. If the phone is not manually hung up, it will reset itself upon receiving a
wink back from the far end, or upon the expiration of the time entered in section
3.6 under Digit 3 (call time-out feature).
If the telephone is equipped with an optional ADA LED light (visual call progress
LED), the LED will illuminate red when the emergency button is pressed. The
LED will flash red and green during the ringing cycle. The LED will then turn
green when the called party answers (within a max. four seconds). Thus, the
LED provides a visual indication of the call progress. In order for the ADA LED
to function, it must be activated by selecting “9” in section 3.6 under Digit 6.
NOTE: CEECO cannot assume responsibility for the called party’s response.
IF the phone is programmed to allow incoming calls, simply press the button to
answer the phone when the incoming ring is received. Two-way, handsfree
telephone operation should follow. Press the button again to hang up at the end of
the call. Otherwise the time-out feature and/or wink detect will reset the phone
and line, as programmed.
5.0
RECOMMENDED TOOLS AND TEST EQUIPMENT
Volt/Ohm Meter
5/16" Nut driver
3/8" Nut Driver
Security Tool, CEECO part number 301-037
Flat Blade Screw Driver
DTMF Test Set
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
7
ISSUE 4.0
6.0
INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS
6.1
Using a 301-037 security tool (sold separately), loosen and remove the
security screw.
6.2
The security tool is for a standard 5/32" button head screw generally used
on the framework of the phone booths.
6.3
Separate the cover assembly from the back plate assembly by pulling the
bottom forward and pushing up.
6.4
The back plate assembly is designed to be mounted on any flat vertical
surface. Four mounting holes are provided.
6.5
Run the inside station wire (tip & ring) through the back plate assembly
and terminate onto the terminal block on the back plate, as depicted on the
following page.
6.6
The use of a gas tube station protector is recommended. The station
ground should not exceed 50 ohms.
6.7
Plug together the line cord wires (red & green) from the telephone
assembly and the backplate, by matching the marked surfaces of the
connectors. (refer to diagram on next page). Dress the lines/cables away
from the security screw.
6.8
Install the cover assembly by placing the two tabs into the two
corresponding slots and secure the cover assembly by tightening the
security screw.
*****WARNING*****
A.
Never install telephone wiring during a lightning storm.
B.
Never install telephone jacks in wet locations unless the
jack is specifically designed for wet locations.
C.
Never touch uninsulated telephone wires or terminals unless
the telephone line has been disconnected at the network
interface.
D.
Use caution when installing or modifying telephone lines.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
8
ISSUE 4.0
6.9
TELEPHONE LINE WIRING DIAGRAM
PROPRIETARY
CONFIDENTIAL
This drawing and all information contained
therein is confidential and is the exclusive
property of CEECO and may not be copied,
reproduced or disclosed to anyone, in any
manner whatsoever, or used for any purpose
other than for which it is provided to you,
without the prior written permission of
CEECO.
09-21-00
PTP
09-15-08
L.M.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
9
ISSUE 4.0
7.0
TESTING
Action:
Connect the phone to the line.
Press the "Emergency" button.
Reaction:
Dial tone is received.
LED illuminates.
Action:
The phone call is connected as provisioned through the Central
Office or PBX. If so equipped, the ADA LED flashes during
ringing.
Reaction:
The called party answers.
A normal speakerphone conversation is allowed.
If equipped with ADA LED, the LED turns green within a max.
four seconds of the called party’s answer. The microphone is
active immediately.
Remember: The ADA feature must be activated during the
programming of the phone.
Action:
Finish the conversation.
Press the “Emergency” button again to hang up.
The called party hangs up.
Reaction:
LED goes out.
The call is terminated.
Action:
Using another phone, call the number of the line to which the
SSW-521-X-ADA is attached.
Reaction:
The internal ringer will sound, indicating the incoming call. Press
the button to answer the phone and a normal speakerphone
conversation should follow. Press the button again when done, or
test the timing feature and/or wink detect, by waiting to see what
happens when the calling party hangs up.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
10
ISSUE 4.0
8.0
SPECIFICATIONS
INPUT POWER :
C.O. Line powered
LOOP CURRENT :
30ma. min. 80ma. max.
IMPEDANCE :
600 ohms
SIGNALING :
DTMF, 70ms tone, 50ms spacing
OUTPUT :
-4.0 to -6.0dbm
ENVIRONMENTAL :
Temperature 0c to 50c
Humidity
20%-90% non-condensating
PROGRAMMING :
Via DTMF keypad.
DIMENSIONS :
5"W X 10"H X 3 1/2"D
MOUNTING :
Vertical surface mount
MEMORY RETENTION :
Non-volatile memory retention
WEIGHT :
Approximately 6 Pounds
TYPE JACK :
RJ11C
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
11
ISSUE 4.0
9.0
PARTS LIST
QUANTITY
PART NUMBER
DESCRIPTION
1
301-018
MODULAR LINE CORD
1
301-054
MODULAR CONNECTOR (RJ11C)
1
521-200
SERVICE MANUAL
1
700-008
KEYPAD CABLE
1
660-000
CEECO SPK BOARD
1
705-110
CONNECTORIZED KEYPAD
1
6020-B
MOMENTARY PANEL SWITCH
1
14123
SPEAKER
1
12017
RINGER
1
110
STAINLESS STEEL COVER
1
321-015
STAINLESS STEEL BACKPLATE
1
9023
1/4-20 X 3/4" SECURITY SCREW
301-037
SECURITY TOOL
ACCESSORIES:
1
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
12
ISSUE 4.0
10.0 REPAIR AND RETURN INFORMATION
10.1
WARRANTY REPAIR
Any device returned requiring warranty service, repair or credit must be
accompanied with a "Return Material Authorization" (RMA) FORM. It
must include: return shipping instructions, original purchase order number
and special marking instruction. A description of the trouble observed
must be attached to the defective unit. This information must be inside the
shipping container.
10.2
DIRECT ALL INQUIRES TO:
CEECO
Repair Department
519 West South Park Street
Okeechobee, FL. 34972
(863) 357-0798
(863) 357-0006 (FAX)
10.3
NON-WARRANTY REPAIR
CEECO will repair equipment out of warranty for a set charge plus parts.
The customer must pay the shipping costs for both directions.
10.4
RETURN FOR CREDIT
Material may be returned for credit only with prior approval. Material
authorized for return is subject to a 20% restocking charge based on the
manufacturer’s list price. Return Material Authorization must be requested
no later than 60 days after original shipment
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
13
ISSUE 4.0
11.0 WARRANTY POLICY
11.1
GENERAL
CEECO products are guaranteed to be free of defects in material and
workmanship for a period of 365 days from the date of original purchase.
CEECO's obligation under this warranty is limited to repair or
replacement of any part found to be defective by CEECO. Under no
circumstances shall CEECO be liable for loss, damage, cost of repair or
consequential damages of any kind, which have been caused by neglect,
abuse, acts of GOD or improper operation of equipment.
11.2
PRINTED CIRCUIT BOARDS
Printed circuit boards should not be field repaired. If a unit is found to be
faulty, replace it with another unit and return the faulty unit to CEECO for
repair. Modifications by anyone other than CEECO will void the
warranty.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
14
ISSUE 4.0
12.0 DIAGRAM
Locate the mini
jumpers on the corner
of the PCB.
O
N
O
Move the mini jumpers to
the ON position BEFORE
going off-hook.
O
FF
N
O
When programming is
completed, move the
mini jumpers to the
OFF position.
O
FF
N
O
FF
NOTE:
Do not leave the mini jumpers in the ON
position; this will decrease battery life.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
15
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