Citizen CL-S703 Operating instructions

a. Check that the power switch to the printer is turned OFF.
b. Connect the connector of the power cord to the power cord inlet on the printer.
c. Insert the plug of the power cord in the AC outlet.
d. The power switch is located in the recess below the control panel on the front of the printer,
so that it is easy to access when the printer is installed.
This product has three interfaces that can be used to receive printing data: a serial port
(RS232C), parallel port (IEEE1284), and a USB port (USB1.1). An optional internal Ethernet
(LAN) or Wireless LAN port can be added by your dealer. If the optional Ethernet or wireless
LAN port is used, the standard parallel and USB ports are removed from the printer, so the
parallel interface cannot be used.
6-1-12, Tanashi-cho, Nishi-Tokyo-shi
Tokyo, 188-8511. Japan
Tel: +81 (0) 42 468 4608
Fax:+81 (0) 42 468 4997
For Asia, including China and Japan:
For Europe, Middle East and Africa
363 Van Ness Way, Suite 404
Torrance, CA 90501. USA
Tel: (310) 781-1460
Fax:(310) 781-9152
This Quick-Start Guide covers basic operation.
For detailed operating instructions, please see the User's Manual on the
supplied CD-ROM.
For North and South America:
The local Citizen Systems office can be contacted as follows:
CL-S700 Series
Thermal Transfer Barcode & Label Printer
For Further Information . . .
Safety Instructions - which must be strictly observed
EMI Compliance Statement for Canadian Users
Power cord
This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the
manufacturer's instructions, may cause interference to radio and television reception. This digital apparatus does not exceed the Class A
limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of
Communications. This equipment is designed to provide reasonable protection against such interference in a residential installation.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Test label media
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Media holder bar
Media holder guide
Paper Core
For the safe operation of your printer, please read the following important operation and safety instructions carefully. Failure to observe
these precautions can result in personal injury or property damage or, in extreme situation, serious injury or death.
25. We are not liable for any problems resulting from the use of optional products and consumable supplies other than the designated
products contained herein.
26. We are not liable for any damage caused by user’s erroneous use of the printer and inadequate environment.
27. Data residing in the printer is temporary. Therefore, all data will be lost if power is lost. We are not liable for any damage or loss of
profits caused by data loss due to failures, repairs, inspections, etc.
28. Please contact us if there are any mistakes or ambiguities within this manual.
29. If there are missing or incorrectly collated pages in this manual, contact us to obtain a new manual.
30. Trademarks or registered trademarks of other companies and products are included in this manual. Citizen acknowledges all
Compliance Statement for European Users
CE marking shows conformity to the following criteria and provisions:
Low Voltage Directive (73/23/EEC)/EN60950-1
EMC Directive (89/336/EEC)/EN55022, EN55024, EN61000-3-2 & EN61000-3-3
This product has been tested under EN ISO 7779 and has a acoustic level output no higher than 55db(A)
This device is not intended for use at a video workstation in compliance with Bildscharb V.
FCC Compliance Statement for American Users
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Head cleaner
CAUTION: Use shielded cables to connect this device to computers. Any changes or modifications not expressly approved by the
grantee of this device could void the user's authority to operate the equipment.
Etat de Conformite EMI à l’usage des Utilisateurs Canadiens
Cet équipment produit et utilise l’énergie à radiofréquences et s’iln’est pas installé et utilisé correctment, c’est à dire en accord strict
avec les instructions du fabricant, il risque de provoquer des intérferences avec la réception de la radio et de latélévision.
Le présent appareil numérique n’émet pas de bruite radio électriques dépassant les limites applicables aux appareils numériques de la
classe A prescrites dans le Réglement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada.
Cet équipment est conçu pour fournir une protection satisfaisante contre de telles interférences dans une installation résidentielle.
Cependant, il n’y a pas de garantie contre les interférences avec les réceptions radio ou télévision, provoquées par la mise en et hors
circuit de l’équipment; aussi, il est demandé a l’utilisateur d’essayer de corriger l’interférence par l’une ou plus des mesures suivantes:
The following items are only present in the carton:
1. Read all of these instructions and save them for later reference.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners, thinner, trichloroethylene, benzine,
ketone or similar chemicals. Instead use a damp cloth for cleaning, when the printer is disconnected from the mains supply.
4. Do not use this product near water or where a chemical reaction can occur such as in a laboratory or where there is a lot of oil,
dust, salt or iron particles.
5. Do not place this product on an unstable cart, stand or table. The product may fall, causing serious damage to the product and
people around it.
6. Slots and openings on the cabinet and the back or bottom are provided for ventilation.
7. To ensure reliable operation of the product and to protect it from overheating, do not block or cover these openings. The openings
should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed
near or over a radiator or heat source. This product should not be placed in a built-in installation unless proper ventilation is
8. This product should be operated from the type of power source indicated on the marking label. If you are not sure of the type of
power available, consult your dealer or local power company.
9. This product is equipped with a three-pronged plug, a plug having a third grounding pin. This plug will only fit into a grounding-type
power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your
obsolete outlet. Do not defeat the safety purpose of the grounding-type plug.
10. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be walked on. Do not pull on the
power cord or data cables or keep them under tension.
11. If an extension cord is used with this product, make sure that the total of the ampere ratings on the products plugged into the
extension cord do not exceed the extension cord ampere rating. Also, make sure that the total of all products plugged into the wall
outlet does not exceed 7.5 amperes for 220/240V outlet and 15 amperes for a 120V outlet.
12. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out
parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.
13. Except as explained elsewhere in this manual, don’t attempt to service or disassemble this product yourself. Opening and removing
those covers that are marked “Do Not Remove” may expose you to dangerous voltage points or other risks. Refer all servicing on
those compartments to service personnel.
14. The mains plug on this equipment must be used to disconnect mains power. Please ensure that the socket outlet is installed near
the equipment and shall be easily accessible.
15. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:
a. When the power cord or plug is damaged or frayed.
b. If liquid, aerosol chemicals or other chemicals have been spilled into the product.
c. If the product has been exposed to rain or water or excessive humidity.
d. If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are
covered by the operating instructions since improper adjustment of other controls may result in damage and will often require
extensive work by a qualified technician to restore the product to normal operation.
e. If the product has been dropped or knocked or the cabinet has been damaged.
f. If the product exhibits a distinct change in performance, indicating a need for service.
16. Discard or safely store the plastic packing bag. This bag should be kept away from children. If the bag is pulled over child’s head, it
may cause suffocation.
17. Make sure if you open the top cover, it is opened all the way. If only partially open, the cover could slam shut, possibly causing
18. When the cover is open, be careful of the corners of cover. They could cause injury.
19. Do not open the printer during printing.
20. Operate the control panel properly. A careless, rough handling may cause problems or malfunction. Do not use such sharp-edged
tool as a ballpoint for operation.
If a problem occurs during printing, stop the printer immediately and unplug the power cord from the outlet.
The contents of this manual may be changed without prior notice.
Reproduction, transfer, or transmission of the contents of this manual without prior consent is strictly prohibited.
We are not liable for any damage resulting from the use of the information contained herein, regardless of errors, omissions, or
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Sample Ribbon
On your choice of a Citizen label printer.
Printed in China
Copyright © 2008 by CITIZEN SYSTEMS JAPAN CO., LTD.
CITIZEN is a registered trade mark of CITIZEN HOLDINGS CO., Japan.
CITIZEN es una marca registrada de CITIZEN HOLDINGS CO., Japón.
USB Interface Cable
Parallel Interface Cable
Power Cord Inlet
Power Switch
Connection to a Computer
For further information and more detailed instructions on the use of your new printer,
please refer to the complete user manual included on the CD-ROM accompanying
your printer. Alternatively, you can download the user manual and additional data
from Citizen's websites shown below.
[Model CL-S700/CL-S703]
Quick-start Guide
Ribbon Holder
Basic Carton Contents
· Réorienter l’antenne de réception.
· Installer l’ordinateur autre part, par égard pour le récepteur.
· Brancher l’ordinateur dans une prise de courant différente de façon à ce que l’ordinateur et le récepteur soient branchés sur des
circuits différents.
Read This First !
Use an AC outlet that accepts a three-pronged plug.
Otherwise, static electricity may be generated and there
will be danger of electric shock.
Serial Interface Cable
[Model CL-S700/CL-S703]
Mettinger Strasse 11
Park House, 643-651 Staines Road
D-73728, Esslingen
Feltham, Middlesex, TW14 8PA
United Kingdom
Tel: +49 (0) 711 3906 420
Tel: +44 (0) 20 8893 1900
Fax:+49 (0) 711 3906 405
Fax: +44 (0) 20 8893 0080
AC Outlet
a. Turn OFF the power switches of both the printer and the computer.
b. Connect one end of the interface cable to the interface connector on the back of the
printer and secure it with locks or locking screws, where available.
c. Connect the other end of the interface cable to the interface connector on the computer
and secure it with locks or locking screws, where available.
With the exception of a wireless LAN connection, an interface cable is necessary to connect
the printer to a computer. To connect the cable, proceed as follows:
Connection to Power
a. Carefully unpack your new printer and ensure all the items shown on the adjacent picture are
present in your printer's carton. Remember that the printer itself weighs about 13.3 kg (29.3
lb.) so ensure you lift the printer out of the box carefully with the assistance of another
b. In some cases, your supplier or Citizen may have added extra items required for your particular
installation such as additional CD-ROM, cable or manuals. Instructions for each of these items
will be included within the individual packages.
c. If you have any questions, or if you find any of the items are missing, please initially refer back
to your supplier. Otherwise, contact details for Citizen's regional offices are shown on the
back page of this Quick Start Guide.
d. The printer is shipped with adhesive tape in place to hold the top cover closed. Simple remove
the tape and open the case by lifting the top cover upwards and back.
e. There is another strip of adhesive tape that must be removed which holds the mechanism
closed for shipping. Remove the tape and attached paper by carefully peeling from the case. A
further piece of packing paper is inside the mechanism. You can remove this when the head is
opened for the first time (as shown in section 3b).
Unpacking Your Printer
But if you have not done so already, please carefully read the safety instructions included at the
beginning of this Quick Start Guide and in more detail on the user manual included on the CDROM. Failure to observe the safety precautions could cause serious injury or damage to both you
and your property.
We will guide you through unpacking of the printer from its carton, connection to your computer
system and installation of the media including a quick self-test of the printer to ensure it is
Please take a moment to read this Quick Start Guide which will familiarise yourself with the
printer and its operation. The printer is a sophisticated but easy-to-use label printer featuring
simple media loading and quick connection together with a menu configuration systems
displayed on the LCD panel.
Media Installation
Installing the Media
a. Media installation is very straightforward and easy. Firstly, open the printer
cover to view the printer’s mechanism and media holder.
b. Push down the Head open lever to release the printhead. Then push down
the Sensor arm open lever to lift the Media guide up.
d. (1) Push media against the fixed media guide on the left side.
(2) The moveable media guide should be adjusted so it touches and guides
the media. It must not bend or restrict the media from passing through
the printer.
(3) The media should run through the printer straight so the left edge is
aligned with the projected metal guides and the fixed media guide.
Configuration Print
Performing a self test print is an easy way to
check on the configuration of the printer. Install
the media as explained elsewhere and then
operate the printer as follows.
Fixed media guide
metal guides
Sensor arm open lever
Moveable media guide
Large blue-head open lever
c. Insert the “Media holder assembly” into the core of roll of media. Put this
on the media holder and push it to the left side wall and secure roll of
"Media": Usually a roll of labels,
card tickets or tags
Media Holder Assembly:
Slide the Media holder guide
on to the Media holder bar
e. Holding media so as to ensure it cannot move or skew, push down the
Media Guide to close it.
f. Close the main printer mechanism.
Firmly push down on the green part
of the mechanism as shown below
until it clicks closed.
Make sure you hear
the “click” from the
mechanism otherwise
it is not closed.
Machine Information
Model Number
Boot Version
: CL-S700
: ****
ROM Version
: ********
ROM Date(DD//MM//YY)
: 07/10/03
ROMCheck Sum
: ****
Head Check
: OK
Print Counter
: 0002.234km
Service Counter
: 0002.234km
Sensor Monitor
: 1.50V
Option Interface
: None
During installation of the printer driver, the computer may ask you to
select the printer required.
Turn on printer power while pushing the FEED
key. When the LCD indicates "Self Print Mode"
and "Label Media", and then changed to "Self
Print Mode" and "Cont. Media", release the
FEED key.
The print method (thermal transfer method/direct thermal method) can be
set using operation panel in addition to menu setting mode.
You will need to click on the "Have Disk..." box then tell the computer
the location of the driver files on your CD ROM. You will usually need to
look for the "Citizen.Inf" file.
The printer will produce the configuration report shown.
To restart printing, press the FEED key again.
To exit, switch off the printer.
Setting method
Current Menu Setting
[PageSetup Menu]
Print Speed
: 10 IPS
Print Darkness
: 10
Darkness Adjust
: 00
Print Method
: Thermal Transfer
Continuous Media Length
: 4.00 inch
Vertical Position
: 0.00 inch
Horizontal Position
: 0.00 inch
Sensor Select
: Rear Adj Sensor
Media Sensor
: See Through
Small Media Adjustment
: Off
Small Media Length
: 1.00 inch
Symbol Set
: PM
Ensure the printer is not printing or in pause mode. You cannot change
between print methods unless the printer is in 'On Line Ready' mode.
Keep the MENU key held down. Each time the PAUSE key is pushed, the
printer switches between thermal transfer mode and direct thermal mode.
g. Close the printer cover
and turn ON the power
switch of the printer.
The LCD screen on the
control panel will show
‘On Line Ready.’ Then
press the FEED key and media will advance to the next label position and
Functions of the keys
In the menu setup mode, the four keys become “cursor keys” to navigate the
menu. Refer to the four small arrows in the centre of the keypad rather than
the names of the keys.
If you just press the MENU button on its own and do not press PAUSE, you
will enter the full Menu Setup Mode.
Using narrow width or thick media
a. Place the unused ribbon and
the empty paper core (tube)
on to the ribbon holders.
Insert the ribbon holders all
the way in to the ribbon and
paper core.
To change the media width setting, rotate the small adjustment knob on the right side of the printhead, as shown in the
diagram. The indicator window (which may be obscured by the ribbon) shows an approximation of the setting. The small
arrow indicates "full" width of just over 4 inches, 100mm.
e. Using adhesive tape fix the
ribbon that you have pulled
through the printer on to the
paper tube. Wind (roll) it on the
"anticlockwise" direction.
Media thickness adjustment screw
Thickness Adjustments
Media thickness
check window
f. Put the ribbon holder on which
the paper tube has been set in
the ribbon drive unit, then
rotate it in the direction shown
by the arrow to remove slack
and wrinkles from the ribbon.
The centre line is the factory setting and is suitable for normal labels.
d. Pull the ribbon past the bottom of
the head unit to the ribbon winding
side. Ensure approximately 30 cm
(1ft) of extra ribbon is pulled
Media width adjustment knob
Media width check window
h. If the ribbon is wrinkled, push the FEED key until the wrinkles disappear. In
the unlikely event the wrinkles do not disappear you may need to adjust
the ribbon tension settings as described in the full user manual on the CD
supplied. This will only usually be needed for specialist or very narrow
Approx. 40cm
Unusually Shaped Media Adjustment
d. Wind the tip of the roller two or three times around the rewinder
flange frame and set the rewinder flange in the printer.
For non-standard media sizes and shapes, you may need to adjust the media sensors. The adjustable sensor is standard fitment.
g. Close the main printer mechanism. Firmly push down on the green part of
the mechanism as (as shown in section 3f) until it clicks closed. Make sure
you hear the "click" from the mechanism otherwise it is not closed.
b. Pull out approximately 40cm length of the media from the head unit.
c. Peel off a number of labels at the tip part of the media from the liner
so that the liner unit is in contact with the peeler roller when closing
the front door.
Turning the screw clockwise cause the indicator to drop. This is for thicker media
such as card and tags. Turning anti-clockwise the adjustment indicator raises which
is for thinner media like thermal paper rolls.
(CL-S700R only)
Rewinder flange
To adjust the media thickness, use a cross-point screwdriver inserted in to the
"thickness adjustment" hole on the top of the mechanism (which may be obscured
by the ribbon).
b. Install the unused ribbon and holder
in to the rear ribbon drive unit.
The splines on the ribbon drive gear
mechanism engage with the end of
the ribbon holder.
Peel & Rewind Mode
a. Open the rewinder cover and remove the rewinder flange.
The second sample, right, shows an incorrectly set "media thickness adjustment".
The printed image appears light, grey or speckled. This can also be caused by
incorrect heat setting.
Paper core
c. Open the top cover and then push
the Head open lever to release the
mechanism. You should not open
the media guide bar as this keeps
the media in place.
Width Adjustments
The sample, top right, shows an incorrectly set "media width adjustment" . The printed image disappears on the right side of
the image.
Unused full ribbon
7 If thermal transfer is selected, the buzzer sounds once and the LCD briefly
displays “Print Method, TT” before returning on-line.
7 If direct thermal is selected, the buzzer sounds twice and the LCD briefly
displays “Print Method, DT” before returning on-line.
Thermal Transfer Ribbon Installation
Ribbon holders
Windows® is a trademark of Microsoft® Corporation.
Using the Configuration / Self Test Print as described above, you can make adjustments to the
printer settings such as media width and media thickness (printhead pressure).
Ribbon Installation
Your supplier will assist you with the correct drivers and software which
are compatible with your particular computer system if you are not
using Windows®.
If the MENU key is pressed while the printer is in the On Line Ready state, the
printer enters menu setup mode. In this mode, the printer's configuration can
be changed using the operation panel. During menu setting mode, the LCD
indicates the current menu settings and the key function.
If the drivers are not included with the printer, you can download the
latest version free-of-charge from our web site, details of which are on
the back of this Quick Start Guide.
Quick selection between DT and TT
Turn on printer power while pushing the FEED
key. When the LCD indicates "Self Print Mode"
and "Label Media", release the FEED key.
Changing the Configuration
Printer Driver Installation
Under the latest versions of Windows®, the computer will often
automatically detect the presence of the printer. Therefore it is
advisable to download the drivers from our web site before installing the
printer so the files are ready for installation.
For continuous media
The 5 key (Feed key) goes up the menu system or selects a higher value
The ∞ key (Menu key) goes down the menu system or selects a lower value
The 3 key (Stop key) selects or saves the item or enters a menu
The 2 key (Pause key) exits the current item (goes back) and eventually exists
the menu system
Windows® Drivers
The menu settings are stored temporarily in the printer's memory. They are
only permanently stored in the printer setup when you exit the menu system
and say “Yes” to the “Save Settings” question.
For label media
Printer Configuration
a. Measure your required detection position beforehand,
using the scale on the upper guide rail.
b. Load media in to the printer as described elsewhere.
Ensure the media guide arm is lowered and clicked
down, but leave the printhead mechanism open.
c. By rotating the adjustment knob, move the
adjustable sensor to the required position. The
yellow mark visible through the adjustment window
should be used to align the sensor with the required
position across the media.
Sensor adjustment knob
Media guide arm
(in raised position)
Media guide arm
(viewed from above)
Rewinder flange
Yellow mark
e. Close the rewinder cover door by pushing the top of the door quite
firmly it until it clicks closed.