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Visonic AMBER CLASSIC User guide
Home Health Care PC
Software
User Guide
D-300951 Home Health Care PC User Guide
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Copyrights & Warranty
© Copyright 2009-2013 by Visonic Ltd., 24 Habarzel Street, Tel-Aviv 69710, ISRAEL.
All Rights Reserved.
No part of this publication may be reproduced or distributed in any form or by any means,
electronic or mechanical, for any purpose, without the express written permission of
Visonic Ltd.
Microsoft is a registered trademark of Microsoft Corp.
All other products or services referred to in this manual are the trademarks, service marks,
or product names of their respective holders.
DISCLAIMER: The information, products and specifications, configurations, and other
technical information regarding the products contained in this manual are subject to change
without notice. All the statements, technical information, and recommendations contained
in this manual are believed to be accurate and reliable but are presented without warranty
of any kind, and users must take full responsibility for the application of any products
specified in this manual.
IN NO EVENT SHALL VISONIC OR ITS SUPPLIERS BE LIABLE FOR ANY
INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES,
INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO
DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN
IF VISONIC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
WARRANTY
Visonic Ltd. and/or its subsidiaries and its affiliates ("the Manufacturer") warrants its
products hereinafter referred to as "the Product" or "Products" to be in conformance with
its own plans and specifications and to be free of defects in materials and workmanship
under normal use and service for a period of 12 months from the date of shipment by the
Manufacturer. The Manufacturer's obligations shall be limited within the warranty period,
at its option, to repair or replace the product or any part thereof.
This warranty does not apply in the following cases: improper installation, misuse, failure
to follow installation and operating instructions, alteration, abuse, accident or tampering.
This warranty is exclusive and expressly in lieu of all other warranties, obligations or
liabilities, whether written, oral, express or implied, including any warranty of
merchantability or fitness for a particular purpose, or otherwise. In no case shall the
Manufacturer be liable to anyone for any consequential or incidental damages for breach of
this warranty or any other warranties whatsoever, as aforesaid.
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D-300951 Home Health Care PC User Guide
This warranty shall not be modified, varied or extended, and the Manufacturer does not
authorize any person to act on its behalf in the modification, variation or extension of this
warranty. This warranty shall apply to the Product only. All products, accessories or
attachments of others used in conjunction with the Product, including batteries, shall be
covered solely by their own warranty, if any.
The Manufacturer shall not be liable for any damage or loss whatsoever, whether directly,
indirectly, incidentally, consequentially or otherwise, caused by the malfunction of the
Product due to products, accessories, or attachments of others, including batteries, used in
conjunction with the Products.
The Manufacturer does not represent that its Product may not be compromised and/or
circumvented, or that the Product will prevent any death, personal and/or bodily injury
and/or damage to property resulting from unauthorized entry, burglary, robbery, or
otherwise, or that the Product will in all cases provide adequate warning or protection.
User understands that a properly installed and maintained access control system may only
reduce the risk of unauthorized entry without warning, but it is not insurance or a
guarantee that such will not occur or that there will be no death, personal damage and/or
damage to property as a result.
The Manufacturer shall have no liability for any death, personal and/or bodily injury
and/or damage to property or other loss whether direct, indirect, incidental, consequential
or otherwise, based on a claim that the Product failed to function. However, if the
Manufacturer is held liable, whether directly or indirectly, for any loss or damage arising
under this limited warranty or otherwise, regardless of cause or origin, the Manufacturer's
maximum liability shall not in any case exceed the purchase price of the Product, which
shall be fixed as liquidated damages and not as a penalty, and shall be the complete and
exclusive remedy against the Manufacturer.
Document revision 08/2013
About This Manual
This manual provides a detailed description of the procedures for using the HHCPC with
your Amber system. Consult HHCPC Programming Guides for additional information
about specific programmable parameters.
Chapter 1 provides an overview and briefly describes the system.
Chapter 2 lists the requirements for installing the software and describes the software
installation process.
Chapter 3 covers the menus included in the software.
Chapter 4 introduces Sites and how they are managed (creating, saving, deleting and
copying).
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Chapter 5 explains how to use the First Installation and system reset features.
Chapter 6 explains how to manage HHCPC users, including how to add users, delete users,
change a user’s password and how to log in as a different user.
Chapter 7 details all the different tables displayed in the software and provides a general
overview of what is included in them.
Chapter 8 describes how to edit text in the control panel LCD display.
Chapter 9 describes how to connect to the Amber. This chapter details the different
connection types and available settings, how to connect/disconnect to the Amber and what
online functions are available when connected.
Chapter 10 describes how to download/upload customized data settings.
Chapter 11 covers the Reports utility, detailing how to define and generate reports.
Chapter 12 describes how to change the screen appearance, change the screen color,
column alignment and user interface language.
Chapter 13 provides answers to troubleshooting questions, which may occur.
Appendix A provides solutions in the event of characters not appearing correctly due to the
interface language used.
Formatting Conventions
The following formatting conventions are used throughout the documentation:
Note:
Additional information relevant to the presently discussed
subject.
Warning:
Caution:
bold text
4
Information that is essential for your safety and to avoid
damaging the hardware or software.
Indicates operations that you must perform (e.g., name of a
button to be clicked or option to be selected) or to
emphasize a field or concept being described.
D-300951 Home Health Care PC User Guide
Table of Contents
Copyrights & Warranty ...................................................................................... 2
About This Manual ............................................................................................. 3
Formatting Conventions ..................................................................................... 4
Table of Contents ............................................................................ 5
Chapter 1: Introduction ................................................................. 7
Chapter 2: Getting Started ............................................................ 8
2.1
2.2
2.3
2.4
2.5
Hardware / Software Requirements ............................................................. 8
Installation ................................................................................................... 8
HHCPC Main Window .............................................................................. 10
Navigating HHCPC ................................................................................... 13
Exiting HHCPC ......................................................................................... 14
Chapter 3: Menus ......................................................................... 15
3.1
3.2
3.3
3.4
3.5
3.6
Sites Menu ................................................................................................. 15
Edit Menu .................................................................................................. 15
View Menu ................................................................................................ 16
Communications Menu .............................................................................. 16
Utilities Menu ............................................................................................ 17
Help Menu ................................................................................................. 17
Chapter 4: Sites............................................................................. 18
4.1
4.2
4.3
4.4
4.5
4.6
4.7
4.8
Introduction to Sites................................................................................... 18
Creating a New Site ................................................................................... 19
Saving a Site .............................................................................................. 25
Saving a Site File with a New Name ......................................................... 25
Displaying and Editing Existing Site Files ................................................ 25
Copying a Site............................................................................................ 26
Deleting a Site ........................................................................................... 26
Exiting the Site List Window .................................................................... 26
Chapter 5: First Installation........................................................ 27
5.1 Remote Reset ............................................................................................. 27
5.2 User Test Mode ......................................................................................... 27
5.3 Date/Time Updates .................................................................................... 27
Chapter 6: Users ........................................................................... 28
6.1 Adding New Users ..................................................................................... 28
6.2 Deleting a User .......................................................................................... 29
6.3 Changing User Passwords ......................................................................... 29
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6.4 Login as a Different User .......................................................................... 30
Chapter 7: Data Details Tables ................................................... 31
7.1
7.2
7.3
7.4
7.5
7.6
7.7
7.8
Site Information ......................................................................................... 31
Panel Definitions ....................................................................................... 32
Communications Definitions ..................................................................... 34
Transmitters ............................................................................................... 36
Reminders .................................................................................................. 36
Event Log................................................................................................... 37
Intruder Mode ............................................................................................ 38
Diagnostics* .............................................................................................. 39
Chapter 8: Utilities ....................................................................... 40
8.1 Translation Editor ...................................................................................... 40
8.2 Editing Control Panel LCD Display Strings.............................................. 40
Chapter 9: Connecting to the Amber Control Panel ................ 42
9.1 Defining Communication Settings ............................................................ 42
9.1.1 Local Connection (Serial Port) ......................................................... 43
9.1.2 Remote Connection (Telephone Modem)......................................... 44
9.2 Connecting to Amber ................................................................................. 46
9.3 Online Operations ...................................................................................... 47
9.4 Disconnecting from the Amber ................................................................. 48
Chapter 10: Data .......................................................................... 49
10.1 Defining Data Settings............................................................................. 49
Chapter 11: Reports ..................................................................... 50
11.1 Defining and Generating a Report ........................................................... 50
11.2 Viewing a Report ..................................................................................... 51
11.3 Printing a Report ...................................................................................... 51
Chapter 12: Screen Appearance ................................................. 53
12.1 Changing the Color .................................................................................. 53
12.2 Column Alignment .................................................................................. 54
12.3 User Interface Language .......................................................................... 54
Chapter 13: Troubleshooting ...................................................... 55
Appendix A: Language Settings.................................................. 57
Index
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........................................................................................ 58
D-300951 Home Health Care PC User Guide
Chapter 1: Introduction
Chapter 1: Introduction
The HHCPC is a utility program that enables you to manage the Amber control panel from
a remote station. It runs on PC workstations with Microsoft® Windows XP.
It allows offline preparation of specifications, each of which is a set of parameters
especially tailored for a particular HHCPC installation site. After the user has prepared the
parameters for the site, they can be downloaded into the Amber control panel on the site.
Data is transferred to and from the HHCPC either locally through an RS-232 serial data
cable, as shown in figure 1-1, or remotely via telephone lines and a modem, as shown in
figure 1-2.
Local Data Transfer enables the operator to prepare the parameters for the Amber control
panel on a PC where the operator specifies parameters in the Site Screens, even though the
operator is working at the same installation site. The operator then transfers the data to the
control panel through a cable.
HHCPC
LOCAL SETUP
no modem is
required for
local download
Amber
RS-232
CABLE
Figure 1-1: Setup for Local Data Transfer
Remote Data Transfer enables the operator to work from a remote site where several
Amber systems can be controlled at different installation sites. Using the HHCPC, the
operator can compare the parameters of the different systems and copy them if necessary.
The data is then transferred to each HHCPC through a modem.
HHCPC
REMOTE SETUPEXTERNAL MODEM
Amber
TEL. LINE
EXTERNAL
MODEM
RS-232 CABLE
Figure 1-2: Setup for Remote Data Transfer with an External Modem
Note: An external modem is required. It is recommended to use the approved model, USR
5686 or USR 5633 from US Robotics.
Note: For UL installations, the HHCPC and the Amber unit must be located in the same
room.
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Chapter 2: Getting Started
Chapter 2: Getting Started
2.1 Hardware / Software Requirements
In order to run HHCPC, you need the following resources:
•
PC workstation with Pentium microprocessor (100 MHz or higher)
•
Microsoft® Windows XP.
•
128 megabytes of RAM (minimum)
•
Hard disk with at least 8 megabytes of free space.
•
For best performance, use a display driver with a resolution of at least 1024 x 768
pixels.
2.2 Installation
Use an RS-232 cable to connect an external modem to one of the computer’s COM ports as
instructed in the manual supplied with the modem. Then connect the modem to the
telephone line.
To Install the Modem
1.
Install the modem for use with the remote computer.
2.
Restart your computer. In most cases Windows will detect the new hardware
and will open a dialog box prompting you to install the driver for the new
modem (from the manufacturer’s CD).
If Windows does not recognize the modem during startup, do the following:
3.
From the Start menu, select Settings,then Control Panel; the control panel
window appears.
4.
Double-click the Modems icon; the Modem Properties dialog box appears.
Note: In Windows XP the Modems icon is located under Printers and other
Hardware.
5.
Click Add; the Install New Modem wizard begins. Follow the instructions to
enable Windows detect and install the new modem.
To Install HHCPC
8
1.
Start Windows. Close all running applications, if any.
2.
Insert the HHCPC CD into the CD-ROM drive.
D-300951 Home Health Care PC User Guide
Chapter 2: Getting Started
If your system includes the AutoPlay feature, the setup program starts
automatically. Otherwise, proceed as follows:
3.
From the Start menu, select Run; the Run dialog box appears.
4.
In the Run edit box, type the drive letter of the CD drive you are using, followed
by a colon, backslash, and the word “setup”, for example: "d:\setup".
5.
Click OK. The installation welcome screen appears and the Installation program
guides you through the entire process.
6.
Click Next, then follow the instructions on your screen to complete the
installation.
During installation an HHCPC shortcut icon is placed on the
Desktop to enable you to start HHCPC easily.
To Start HHCPC
1.
On the Windows Desktop, double-click on the HHCPC icon; the Login screen
appears.
Figure 2-3: Login Screen
2.
In the Operator edit box, enter your user name (default HHCPC).
3.
In the Password edit box, enter your password (default HHC).
It is recommended to change the default user name and default password
with a new user name and a new password.
Both entries are case-sensitive.
The main HHCPC screen appears with the Sites List in the foreground as
the active window.
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Chapter 2: Getting Started
Figure 2-4: Site List Window
This window enables you: to open an existing site file; create a new site file; copy a site
file; delete a site file or exit the program. Refer to “Chapter 4. Sites” for further details.
2.3 HHCPC Main Window
The HHCPC main window displays all the main features of HHCPC. This enables you to
manage the Amber control panel easily and efficiently.
Title bar
Menu bar
Tool bar
Table Data
Details
List of
Tables
Screen
Tabs
Status bar
Figure 2-5: HHCPC Main Screen
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D-300951 Home Health Care PC User Guide
Chapter 2: Getting Started
Title Bar
The title bar displays the following features:
•
The name of the HHCPC file that you have opened.
•
The windows Minimize button.
•
The windows Maximize button.
•
The windows Close button.
Menu Bar
Displays the menus that enable you to access HHCPC features.
List of Tables
This area displays a list of all the data tables containing information which characterizes
the site. As you point to each table title, it appears underlined. Click on a title to display
that table data.
Table Data
This area contains detailed data included in the selected table.
Type in settings, or double-click on the down-pointing arrow to display a drop-down list,
and select the appropriate value.
Toolbar
HHCPC provides a toolbar that displays buttons which are shortcuts to the most frequently
used features of the system.
Button
Name
Function
Also
accessible
through menu
New
Displays the New Sites window.
Sites
Sites
Displays the Sites List window (including
Site information).
Sites
Save
Saves the site file displayed on the screen.
Sites
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Chapter 2: Getting Started
Button
12
Name
Function
Also
accessible
through menu
Search
Displays the Sites window (without Site
information).
View Sites
Options
Displays the Options dialog box.
View
Back
Displays the previous table according to the List
of Tables.
View
Next
Displays the next table according to the List of
Tables.
View
Login /
Logout
Connects/disconnects the HHCPC to/from the
control panel.
Communication
s
Send Data
Downloads the current configuration file (*.pmx)
from the HHCPC to the control panel.
Communication
s
Get Data
Uploads the current configuration file (*.pmx)
from the control panel to the HHCPC.
Communication
s
Get Table
Uploads data from the control panel to the table
currently visible on the screen.
Communication
s
First
Installation
Downloads configuration and specific customer
audio files when the HHCPC connects to the
Central Station for the first time.
Communication
s
Help
Displays the HHCPC Help files.
Help
D-300951 Home Health Care PC User Guide
Chapter 2: Getting Started
Status Bar
The Status Bar appears at the bottom of the HHCPC screen. It displays the following:
•
Menu name
•
Caps lock
•
Number lock
•
Communication Status: The communication status is displayed by the color of the two
communication status icons:
•
Program Status
Left Icon
Right Icon
Communication is offline
Gray
Gray
Communication is online
Dark green
Dark green
Downloading to control
panel
Dark green
Light green
Uploading from control
panel
Light green
Dark green
Amber model: Displays the Amber model name.
2.4 Navigating HHCPC
You can move around the HHCPC screen and carry out functions in a variety of ways:
Mouse
Use the mouse to point to a position on the screen, then click the left mouse button. This
enables you to do the following:
•
Click a button.
•
Select a table tab in the main screen.
•
Place the cursor within a table edit box.
•
Display a drop-down list.
Arrow keys
The arrow keys enable you to move around the HHCPC tables and highlight the edit boxes.
However, they do not position the cursor at the insertion point; this is performed using the
mouse or by pressing Enter.
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Chapter 2: Getting Started
2.5 Exiting HHCPC
At any time, you can exit HHCPC.
To Exit the Program
14
1.
From the Sites menu, select Exit. A popup message appears prompting you to
save the recent changes to the system.
2.
Click Yes to save or No to disregard recent changes. HHCPC closes.
D-300951 Home Health Care PC User Guide
Chapter 3: Menus
Chapter 3: Menus
The HHCPC main screen displays six menus, which enable you to access the different
features of the application.
3.1 Sites Menu
The Sites menu provides you with the tools to manage new and existing Sites.
Menu Item
Function
List of Sites
Displays the Sites window (with Site information).
New Site
Displays the New Site window.
Search
Displays the Sites window (without Site information).
Save
Saves an existing Site file.
Save As
Enables you to save a site file by a new name.
Print
Prints a report.
Print Preview
Displays the report on the screen before you print it.
Print Setup
Enables you to determine the Print specifications.
Users
Enables you to manage users.
Exit
Exits HHCPC.
3.2 Edit Menu
The Edit menu contains commands that help you edit and fill in details in each screen.
Menu Item
Function
Cut
Removes selected text to the clipboard.
Copy
Copies selected text to the clipboard.
Paste
Places the text being held in the clipboard at the point of insertion.
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Chapter 3: Menus
3.3 View Menu
The View menu contains items that enable you to control the appearance of your HHCPC screen.
Menu Item
Function
Toolbar
Displays or hides the Tool bar
Status Bar
Displays or hides the Status bar.
Next Table
Displays the next table of the List of Tables.
Previous Table
Displays the previous table of the List of Tables.
Messages
Window
Displays the incoming and outgoing messages.
Options
Displays the Options window.
3.4 Communications Menu
The Communications menu enables you to manage the Communication process with the
control panel. All of these functions appear on the toolbar.
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Menu Item
Function
Login/Logout
Begins the login/logout process to/from the control panel.
Send Data
Downloads data from the HHCPC to the control panel.
Get Data
Uploads data from the control panel to the HHCPC.
Send Table
Downloads the currently displayed table from the HHCPC to the control panel.
Get Table
Uploads the currently displayed table from the control panel to the HHCPC.
First Installation
Downloads configuration and specific customer audio files.
Audio Manager
Enables the user to download audio files to the Amber and to delete audio
files registered in the Amber.
Reset Control
Panel
Enables the user to reset the control panel.
Delete Event
Log
Enables the user to delete event log files from the Amber
D-300951 Home Health Care PC User Guide
Chapter 3: Menus
3.5 Utilities Menu
The Utilities menu enables you to perform changes to the panel settings.
Menu Item
Function
Translation Editor
Enables the user to edit the panel display strings
System Files
Downloads system files (application, audio and language)
System audio
System audio files
Delete all
Deletes all system audio files.
Download files
Downloads system audio files.
Download
application
Downloads application in online mode. Used for upgrading the HHCPC
software.
Download
language
Enables downloading of the required language (English or Spanish) file
UTILITIES
System
Audio
Download
Files
Delete All
Download
Application
Download
Language
Get Free
Space
3.6 Help Menu
The Help menu enables you to receive information and guidance in managing HHCPC.
Menu Item
Function
Help Topics
On-line Help to increase your knowledge about HHCPC, and help you use it to
its maximum potential.
About HHCPC
Provides HHCPC copyright and version information. Click on the HHCPC
logo to display our Home Page, which contains important information about
using HHCPC.
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Chapter 4: Sites
Chapter 4: Sites
4.1 Introduction to Sites
HHCPC enables you to manage Sites in a variety of ways. These features are accessible
either from the menus or from the Site List window.
The Site List window is displayed either when the program is first initiated,
or by clicking the Sites button in the tool bar or by selecting List of Sites in
the Sites menu.
Figure 4-6: Site List Window
This window displays a list of the site names whose files are located in the directory
displayed in the Sites Location field. The first time the program is initiated, the path
displayed will be the path where the HHCPC is installed on your computer. In later sessions,
the Sites Location field will display the path last chosen (either typed in or selected using the
Browse button). Using the Browse button, it is possible to locate and access a site file
anywhere in the network and not just access site files saved to your local computer.
Each column of the site list table can be sorted in either descending or ascending order by
clicking on the column title. You can drag the vertical lines that separate the columns to
enlarge or reduce the size of the columns.
The screen displays buttons, which enable you to begin working with HHCPC:
18
Button
Function
Open
Opens an existing Site
New
Opens a new Site
Delete
Deletes a Site
Exit
Closes the HHCPC application. When you display the Sites List
from within the system, the Exit button appears as a CANCEL
button. This enables you to remove the Sites List from the
screen, and continue using the application.
D-300951 Home Health Care PC User Guide
Chapter 4: Sites
Button
Function
Browse
Opens the Browse for Folder dialog box, which enables you to
locate a folder where the Site files are located.
Lists all the file names containing the text entered into the Search
window. If "Look in sub directories" is not checked, the search
will be performed only on Sites location (the root directory).
Search
4.2 Creating a New Site
You can create a new, empty site file or you can copy an existing file, save it under a new
name, and make the relevant changes to tailor it to a similar setup as the original. You can
create a new site either via the Site List window or directly in the New Site window.
1.
Click New in the Site List window,
or
In the Sites menu, click New Site.…
The New Site dialog box appears.
Figure 4-7: New Site Window - Work Online
The New Site dialog box has two tabs:
Work Offline: Enables defining and changing parameters offline and at a later time
downloading these parameters to the control panel.
Work Online: Enables direct operation with the control panel via a serial port or telephone
modem.
By default the New Site dialog box opens with the Work Offline tab open to enable you to
create the configuration file before the installation.
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Chapter 4: Sites
Working Offline
Work Offline only if you know the Amber model you want to connect to.
1.
Select the Work Offline tab. The following screen will be displayed:
Figure 4-3: New Site Window - Work Offline
2.
Select the relevant Amber model.
3.
Click OK.
The HHCPC main screen will display the parameters relevant for the selected model.
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D-300951 Home Health Care PC User Guide
Chapter 4: Sites
Working Online
To work via a telephone modem
1.
In the New Site window click Options…. The Options Communications
window appears.
Figure 4-4: Options - Telephone Modem Communications Mode
2.
Select Telephone modem in the Communications mode field.
3.
Ensure that the correct modem is selected and configured (see Chapter 9.1).
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Chapter 4: Sites
4.
Click OK.
The New Site window will appear displaying the Work Online tab with the
Phone Number field enabled.
Figure 4-5: New Site Window - Telephone Modem Mode
5.
Enter the Phone Number.
The Login button will become enabled.
6. Click Login. The Modem Dial Up... window will appear and attempt connecting.
Figure 4-6: Modem Dial Up...
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Chapter 4: Sites
7. Click Connect. The Hang Up button becomes enabled.
Figure 4-7: Modem Hang Up
8. Wait for two or three rings, then click the Hang Up button.
Figure 4-8: Communicating with PC
The system will wait for 12 seconds and then will automatically dial again. The
Amber will answer the call after the first ring and will initiate a data session with your
PC.
To work via a serial port
1.
In the New Site window click Options…. The Options Communications
window appears.
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Chapter 4: Sites
Figure 4-9: Options - Serial Port Communications Mode
2.
Ensure that Serial port is selected in the Communication mode field and that
the serial port details are correct (refer to chapter 7: Connecting to the Amber
Control Panel for further details).
3.
Click OK.
The New Site window will appear displaying the Work Online tab with the
Phone Number field disabled.
Figure 4-10: New Site Window - Work Online via a Serial Port
4.
24
Click Login.
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Chapter 4: Sites
4.3 Saving a Site
From the Sites menu, select Save, or click the Save button on the toolbar; HHCPC
automatically saves the site file on which you are working.
When you select Save or click the Save button for the first time after creating a new site
file, HHCPC displays the Save As screen.
Figure 4-11: Save As... Screen
4.4 Saving a Site File with a New Name
This enables you to save the site file with a new name and in a different directory.
1.
From the Sites menu, select Save As; HHCPC displays the Save As screen.
2.
Enter a suitable name for the new site and locate the directory where you want
to save the file.
4.5 Displaying and Editing Existing Site Files
Once you have created a site, and saved it, you can view it at any time.
1.
Either select the site from the recently used files in the Sites menu or select the
site name to display in the Sites List window, and click Open.
2.
The HHCPC main window displays the information of the selected site.
3.
Edit the site tables as necessary.
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Chapter 4: Sites
4.6 Copying a Site
You can create a new site based on an existing similar site. This is done by copying an
existing site file, saving it with a new name and then making and saving the necessary
changes.
1.
In the Site List window, select an existing site file.
2.
Click Copy; an edit box appears prompting you for the name of the new site.
3.
Type the new site name, then click OK.
The HHCPC main window appears and displays the details of the copied site.
4.
Edit the site as necessary.
5.
Click Save to save the site.
4.7 Deleting a Site
When a Site is no longer active, and it is no longer necessary to store it in HHCPC, you
can delete it.
1.
In the Sites List, select the site to delete, then click Delete, a warning box
appears reminding you that any account that you delete is not retrievable.
2.
Click Yes to delete the account, or No to return to the Sites List.
If you click Yes, the selected site is deleted and the Sites List is displayed.
4.8 Exiting the Site List Window
When you open HHCPC, the Sites List displays an Exit button. However, when you
display the Sites List from within the application, the Exit button is replaced by a Cancel
button.
Click Exit to exit HHCPC.
Click Cancel; the Sites List closes, and the main HHCPC screen becomes active.
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Chapter 5: First Installation
Chapter 5: First Installation
First Installation enables you to download configuration and specific customer audio files,
and to set the date and time when the Amber performs initial connection to the HHCPC.
5.1 Remote Reset
The remote reset feature enables you to reset all configurations made to the Amber. When
performing remote reset, the system saves all database and event log files.
To Perform Remote Reset
From the Communications menu, select Reset Control Panel, then select Remote Reset.
5.2 User Test Mode
The system enters this mode automatically each time the unit calls the central station. This
enables the user to perform a Walk Test using an RF device. Each time the device button is
pressed, the Base Station will announce the name of the customized audio file attached to
the specific user name, or, it will announce the device type if no audio file was attached.
If no audio file was attached, the Amber will announce the device type (pendant, smoke
detector or fall detector) and its order number in the device table.
At the end of the voice session, the Amber will report all activities to the central station
log.
5.3 Date/Time Updates
After completing the first installation, the PC clock is updated to the correct date and time.
The date and time are updated each time the HHCPC is logged into the unit.
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Chapter 6: Users
Chapter 6: Users
From the Sites menu, select Users; HHCPC displays a menu that enables you to manage
the HHCPC users.
Menu Item
Enables you to:
Add new user
Add a new user name and password.
Delete user
Delete a user.
Change
password
Change an existing user’s password.
Login as
different user
Login as a different user without exiting HHCPC.
6.1 Adding New Users
1.
From the Sites menu, select Users, then Add new user; the Add new user
dialog box will appear.
Figure 6-8: Add New User Dialog Box
28
2.
In the User Name edit box, type the user's name.
3.
In the Password edit box, type the user's password.
4.
In the Confirm Password edit box, retype the user's password.
5.
Select the Full Access check box to enable the user to create and delete other
users. If this is not selected, the user will have access to all the sites, but will
not be able to create or delete other users.
6.
Click Add; a message box appears confirming the addition of the user to the
system.
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Chapter 6: Users
6.2 Deleting a User
1.
From the Sites menu, select Users, then Delete user; the Delete user dialog box
will appear.
Figure 6-9: Deleting User Name Dialog Box
2.
In the User Name edit box, type the user's name.
3.
In the Password edit box, type the user's password.
4.
Click Delete; a message box appears confirming the deletion of the user from
the system.
6.3 Changing User Passwords
1.
From the Sites menu, select Users, then Change Password. The Change
Password dialog box appears.
Figure 6-10: Changing User Password Dialog Box
2.
In the User Name edit box, type the user's name.
3.
In the Old Password edit box, type the user's current password.
4.
In the New Password edit box, type the user's new password.
5.
Click Change; a message box appears confirming the user password change.
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Chapter 6: Users
6.4 Login as a Different User
30
1.
From the Sites menu, select Users, then Login as a different user; the HHCPC
Login screen appears.
2.
In the User Name edit box type the user's name and in the Password edit box
type the user's password.
3.
Click OK; a message will appear to notify that the password has been changed
successfully.
D-300951 Home Health Care PC User Guide
Chapter 7: Data Details Tables
Chapter 7: Data Details Tables
The data details tables display the parameters that can be uploaded from or downloaded to
the Amber control panel. When first creating a site file, the values displayed are default
values, which can be altered to suit the specific system.
Use the arrow keys to navigate between the cells and focus on the different parameters,
then click the left mouse button or press ENTER to edit the cell and change the values.
HHCPC includes the following tables:
•
Site Information
•
Panel Definitions
•
Communications Definitions
•
Transmitters
•
Reminders
•
Event Log
•
Intruder
•
Diagnostics
7.1 Site Information
This section provides various types of information on HHCPC sites, including site
connection and location details.
Site Information - Displays general information about the site control panel.
Base Station Name - The name of the station where the control panel is installed. This
field receives the name of the detected Amber model by default.
Address, City, State, and Zip Code - The complete address of the site.
Base Station Phone - The telephone number which the HHCPC uses to connect to the
control panel.
Additional Information - Additional important information about the HHCPC site and
facilities.
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Chapter 7: Data Details Tables
7.2 Panel Definitions
Panel Definition enables you to customize the control panel and adapt its characteristics
and behavior to the requirements of the particular user.
Standard Support – Select UL, Social Alarm or Disabled.
Operational Mode - Various operational modes used in HHCPC, as follows:
Important: Regardless of the operational mode used, each emergency pendant button and
other wireless device enrolled with an Amber panel should be manually tested regularly
(at least once a week) to determine if there is a low battery condition, identify radio
interference and to protect against faults.
Mode
Usage and Functionality
Single User(1)
Suitable for general use inside a home or within congregate living
facilities. Up to 29 detectors may be used in this mode, out of which up
to 2 emergency pendant-buttons and/or fall detectors may be enrolled
for signaling alarm (emergency) and/or any other trouble condition (for
example, low battery in pendant). Single User Mode is supported in:
AMBER SELECT, AMBER SELECTX, AMBER CLASSIC,
AMBER CLASSICX, AMBER BASIC, AMBER LINK and AMBER
GSLA.
Multi User(1)
Suitable for use within congregate living facilities. Up to 29 emergency
pendant buttons and/or fall detectors may be enrolled for signaling
alarm (emergency) and/or any other trouble condition (for example,
low battery in pendant). Multi User Mode is supported in: AMBER
SELECT, AMBER SELECTX, AMBER CLASSIC, and AMBER
CLASSICX.
Note: This mode does NOT support Device Test Check or individual
reminders.
Fire Only(1)
Designed to trigger fire alerts only. The control panel functions as a
fire alarm system, and up to 29 detectors (non-pendant) may be
enrolled. Fire Only Mode is supported in: AMBER SELECT,
AMBER SELECTX, AMBER CLASSIC and AMBER CLASSICX.
Note: This mode does NOT support Device Test Check, custom audio
files, individual reminders or the enrollment or monitoring of
pendants.
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Chapter 7: Data Details Tables
Common Area(2)
Suitable for use within congregate living facilities, such as residential
care homes and hospitals specializing in senior care. Up to 255
emergency pendant buttons may be enrolled for signaling alarm
(emergency) only in Common Area mode. The first 29 enrolled
detectors may be of any type, but detectors 30-255 may only be
personal pendants and/or fall detectors. Common Area Mode is
supported in: AMBER SELECT, AMBER SELECTX, AMBER
CLASSIC and AMBER ClassicX.
Each emergency pendant button enrolled to an AMBER panel in
Common Area mode should also be enrolled to a separate AMBER
panel in Single User mode to enable the trouble condition reporting
not covered by Common Area mode (as described below). These
additional panels should be installed in the patients’ rooms and
configured to work in Single User mode for full functionality,
including individual reminders and reporting of pendant or fall
monitor for battery status and other trouble conditions. The panels
must then be enrolled to the Common Area panel to integrate the
system.
Notes: Common Area mode does NOT support reporting individual
reminders or reporting of low battery or other pendant or fall detector
trouble conditions.
(1)
When moving between the above three operational modes, the data entered into the previous operational
mode will become invalidated if it contradicts the conditions of the current operational mode. An error
message will then appear on the HHCPC installation software screen.
(2)
When switching from the Common Area mode to any other mode (and vice versa), all data entered
by the user in the previous operational mode will be automatically deleted.
(2)
When switching from the Common Area mode to any other mode (and vice versa), all data entered
by the user in the previous operational mode will be automatically deleted.
Language – Select the unit language for LCD alignment.
Time and Date Format – USA or Europe time and date format.
Time Zone Gap – Set the difference in time (in hours) between the location of the
HHCPC system and the location of the Amber (0 by default).
Automatic Daylight Saving – Enables/disables automatic adjustment to daylight saving
time, according to USA or European standards (see Time and Date Format).
Keypad Sound – Keypad sound is always OFF.
Trouble Announcement – Defines the duration of time for trouble announcements.
Enables you to provide definitions for the following periods of time: daily, weekly,
monthly and yearly
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Chapter 7: Data Details Tables
Reminders Duration – The duration of time in which the reminder is sounded (0 - 5 minutes).
Local Pendant Test - Enables/disables local pendant transmitter test.
Inactivity Window 1 – Define first activity beginning and end times.
Inactivity Window 2 – Define second activity beginning and end times.
Panel Audio Name – Provides audio announcement of panel name. It enables you to select
a (.aud) file to be downloaded.
Fall Detector Warnings – The number of times that the Amber will announce "User Has
Fallen" when the fall detector has been tilted to an angle lower than 60 degrees.
Fall Detector Warnings Delay – the amount of time in between each announcement.
Blink On Reminder – when enabled, the LCD will blink during a reminder.
Volume - Define the default speaker volume level.
Intruder Mode - Enables/disables Intruder Mode.
User Notification Field – Enable/ disable user notification. Used for social alarm standard
support (see Standard Support field).
Personal Emergency on Away – When set to Enable, a button press on an enrolled
pendant reports an emergency event if the unit is in Home and Away mode. When set to
Disable, a button press on an enrolled pendant reports an emergency event when the unit is
set to Home mode only.
Jamming Detection – Select between "enable" and "disable". The user may wish to select
Jamming Detection disable. This will cause the unit to become non-compliant to the
selected standard support.
7.3 Communications Definitions
Communications Definitions enables you to set the telephone communication parameters
to the requirements of the particular Site. The CPC feature provides recognition of call
termination at the other end of the line.
Outside Line Number – If relevant, the Amber adds this number to the dialed telephone
number.
Report Mode – The Amber reports emergency events to the central station and/or to a
private telephone number.
Report Non Emergency to CS - Enables/disables report of non-emergency events to the
central station.
CS Communication Protocol – Enables user to choose between Contact ID or Tunstall
communication protocol to the central station.
Primary User Account – After dialing Emergency Tel, enter this code at the prompt.
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Chapter 7: Data Details Tables
Emergency Tel #1 – In the event of an emergency, dials the first stored emergency number.
Secondary User Account – After dialing Emergency Tel, enter this code at the prompt.
Emergency Tel #2 – In the event of an emergency, dials the second stored emergency
number.
Ring Time (minutes) – The period, in minutes, during which the central station can
establish 2-way voice communication with the Amber (2 min. by default).
Central Station Dialing Attempts – Number of dialing attempts to the central station.
First call is to Emergency Tel #1; second call is to Emergency Tel #2 (16 by default).
1st private – Dials first private telephone number.
2nd private – Dials second private telephone number.
3rd private – Dials third private telephone number.
4th private – Dials fourth private telephone number.
Private Dialing Attempts - Number of dialing attempts to private telephone numbers.
First call is to Private Tel #1; second call is to Private Tel #2 (4 by default).
Private Report Cycle – The number of playbacks of a private message report during a
single attempt.
Contact Check Time – Schedules a daily “Contact Check” to assure that the base unit can
communicate with the central station. The time is scheduled automatically by the HHCPC.
Day Time Window – The daytime window settings for Warden mode.
Retry Emergency Timeout – The period of time after which the unit will attempt to
report an emergency event if the previous set of attempts failed.
Staff Mode Timeout – The staff mode timeout settings for Care Home Mode.
CPC Signal Detection – Select Enable or Disable to activate/deactivate the CPC
termination of a call feature. This feature also enables the installer to adjust the CPC
detection per telephone service provider.
CPC Threshold Minimum (0 – 500 ms) – Define the minimum threshold time upon CPC
recognition, in milliseconds, for disconnecting the telephone line.
CPC Threshold Maximum (0 – 900 ms) – Defines the maximum threshold time upon
CPC recognition, in milliseconds, for disconnecting the telephone line.
Direct Link Tel #1 – Amber dials the telephone number stored in memory location 1.
Direct Link Tel #2 – Amber dials the telephone number stored in memory location 2.
Direct Link Tel #3 – Amber dials the telephone number stored in memory location 3.
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Chapter 7: Data Details Tables
Call Button Tel – If defined, the unit will call this telephone number upon pressing the
Call button.
Voice Session on Emergency – Enables/disables voice session after reporting to the
central station.
Rings Before Data Session – The number of continuous incoming rings after which the
unit automatically enters a data session.
2 Way Voice Direction – The default settings for the voice communication with the
central station. Select Full Duplex or Listen in.
Remote 2W Voice Access – Enables/disables remote two-way voice access.
User Code – The user code setting for remote two-way voice access.
Equipment type – Equipment type setting for Tunstall CS communication protocol.
7.4 Transmitters
This feature enables you to enroll up to 29 RF devices.
Active – Notifies if the enrolled device is active or not active.
Device Type – Select the device type
RF ID # – Transmission ID number.
Intruder - Click to select SECURE/NON-SECURE/DELAY for every detector.
Name – Name displayed on particular RF device.
Device Audio – Click to select the corresponding audio file to the particular RF device.
Device Test – Determines the frequency of performing checks on the RF device.
Current RF Level – The result of the current diagnostic test
Previous RF Level – The result of the previous diagnostic test
Note: To delete an RF device from the Amber, select Not Active from Entry Status.
7.5 Reminders
This feature enables you to set up to 16 programmable reminders per day. The reminder is
announced by a voice message and also appears on the Amber LCD display.
Note: Individual reminders are only available in base systems working in Single User
mode.
Active – Notifies if the enrolled device is active or not active.
Reminder Schedule – Enables you to set a recurring reminder: daily; weekly; monthly; or
yearly.
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Chapter 7: Data Details Tables
Reminder Type - Select one of the following reminder options:
•
Medication
•
Health Test
•
Wellness Check
•
Wake Up Call
•
General Reminder
Note: Up to 16 programmable reminders. If a specific reminder is ignored for the
duration of the reminder (programmable under Panel Definitions), an emergency
announcement is sent to the central station and a 2-way voice session is opened.
User Name – Displays the name of the person to whom the reminder is intended.
User Name Audio – Provides a voice message emitting the user name.
Displayed Message – Displays the contents of the message.
Audio Message – Provides a voice message that relays the contents of the message.
7.6 Event Log
The Amber maintains a log file of all occurred events. The event log can be uploaded to the
HHCPC.
Index # – Lists events in numerical order.
Event – Type of event.
Zone # – Displays the wireless device number or whether it was a system event.
Date and Time – Displays the date and time of the event.
To upload the event log table
1.
Perform login.
2.
Select the Event Log table.
3.
Click the Get Table icon on the toolbar
The HHCPC uploads all events in the table. A log file can contain up to 100 events in
FIFO format (first-in, first-out), whereby new events overwrite the oldest events.
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Chapter 7: Data Details Tables
7.7 Intruder Mode
This mode enables you to perform the functions listed below.
Arm/disarm from Panel – Enables/disables arm/disarm function on AMBER control
panel, by pressing the CHECK button for 3 seconds
Entry delay – Entry delay value.
Exit delay – Exit delay value.
Swinger counter – Disabling or setting the swinger counter. This counter determines how
many times (1, 2, 3, or disable) each zone is allowed to initiate an alarm within a single
arming period. If the alarms number from a specific zone exceeds the programmed number,
the control panel automatically bypasses the zone to prevent recurrent siren noise and
nuisance reporting to the central station. The zone will be reactivated upon disarming.
Silent Alarm – Enables or disables the silent alarm. This is used in Wandering patient
applications. The delay beep operates as normal, but the siren will not be activated in the
event of an alarm
Siren – Siren activation duration value.
Voice Session on Alarm - Enables/disables a voice session after the activation of an
alarm.
Chime - Enables/disables the Chime function
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Chapter 7: Data Details Tables
7.8 Diagnostics*
Diagnostics provides details of the control panel and items connected to the control panel.
Control Panel Serial Number – Production serial number of control panel.
Flash Version
Control Panel Software Version – Current software version of control panel.
Control Panel Hardware Version – Current hardware version of control panel.
Control Panel Manufacture Date Code – Special code unique to each Amber unit.
Pendant ID – Pendant ID number.
Feature support
Power Charger Status – Provides battery life status.
•
All parameters are read-only. Diagnostics parameters are updated when uploading tables.
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Chapter 8: Utilities
Chapter 8: Utilities
8.1 Translation Editor
HHCPC enables you to perform text changes to the control panel in a variety of ways.
These features are accessible from the Utilities menu.
The Translation Editor window is displayed by selecting Translation Editor in the Utilities
menu. The text that appears on the Amber window is comprised of two rows, with up to 16
characters on each row. Rows marked in gray cannot be edited. Rows marked in purple
may be edited only where there are no asterisks.
Figure 8-11: Translation Editor Window
8.2 Editing Control Panel LCD Display Strings
This window enables you to edit the strings on the LCD display and also to translate the
strings from English into a different language.
1.
40
Click the Def button to upload the LCD string definitions file (usually titled
language.def).
D-300951 Home Health Care PC User Guide
Chapter 8: Utilities
Definition
of text on
LCD display
Text that
appears on
LCD display
Figure 8.2: Translation Editor Window – Typing Text
2.
Click the Lang button to load an existing file to be edited, by selecting the
required (.lng) file from the opened window,
or
Simply type the required text in the empty rows.
Definition
of text on
LCD display
Text that
appears on
LCD display
Figure 8.3: Translation Editor Window – Editing Existing Text
3.
Edit the file, as required.
4.
Click the Save button.
5.
From the Utilities menu, select System Files, then Download Language.
6.
Download the relevant (.lng) file. This will update the control panel LCD
display strings.
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Chapter 9: Connecting to the Amber Control Panel
Chapter 9: Connecting to the
Amber Control Panel
Connecting to the Amber control panel enables the HHCPC to transfer information to and
from the control panel. The control panel can be connected by remote connection (via
telephone modem), used when the operator specifies the parameters off-site, or by local
connection (via RS-232), used when the installer uses a PC to specify the parameters
on-site.
Once connected, it is possible to perform a number of operations, such as, uploading site
parameters, downloading site parameters or changing system date and time.
9.1 Defining Communication Settings
The Communications dialog box enables you to determine the communication settings by
which the HHCPC and the control panel will communicate.
From the View menu, select Options, then click on the Communications tab; the
Communications dialog box appears.
Figure 9-12: Options - Communications Tab
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Chapter 9: Connecting to the Amber Control Panel
9.1.1 Local Connection (Serial Port)
Local connection is used when the HHCPC is within direct cable connection distance from
the Amber control panel. When using Local Connection there is no need for a modem. Only
communication ports without installed modem drivers may be used in Serial mode. For
example, if the modem drivers are installed on the ports COM2 and COM3, then ports COM1
and COM4 may be used for connection in Serial mode.
1.
From the Communications mode drop-down list, select Serial Port. The serial
port parameters are displayed as follows:
• The Comm port field becomes enabled.
• The Baud rate field displays 115200, this being the baud rate used for serial
connection. The Baud rate field is disabled.
• The Parity and the Stop bits fields do not change and are disabled.
Figure 9-13: Communications Mode - Serial Port
2.
Change the Comm port field as necessary.
3.
Click OK.
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Chapter 9: Connecting to the Amber Control Panel
9.1.2 Remote Connection (Telephone Modem)
This is applicable when the HHCPC is off-site and when using a telephone modem to connect
to the Amber on-site.
1.
From the Communications mode drop-down list, select Telephone Modem.
The telephone modem section becomes enabled, and the serial port parameters
change automatically to be displayed as follows:
• The Comm port field becomes disabled and the field value is the
communications port where the modem is connected.
• The Baud rate field displays 115200, the baud rate used for telephone modem
connection.
• The Parity and the Stop bits fields do not change and are disabled.
Figure 9-14: Communications Mode – Telephone Modem
44
2.
In the Telephone Modem section of the dialog box, select from the Modem
drop-down list, the modem to use for connecting to the control panel.
3.
Click Settings to display the Modem Settings dialog box, and define the dialing
and modem parameters.
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Chapter 9: Connecting to the Amber Control Panel
Figure 9-15: Modem Settings
4.
To connect to the Amber modem, the local software initiates the dialing process.
This process includes a number of steps:
Step 1: Dialing.
Step 2: Waiting 2-4 rings (The dialing process ends if connection is made).
Step 3: Hanging up.
Step 4: Waiting a number of seconds before trying again.
Step 5: Beginning the dialing process again for the predefined duration of time.
The Try to connect field defines the number of times the dialing process should
be initiated (step 1-4). The Wait for 2-4 rings during field defines the time
allocated for the two to four telephone rings (step 2). This time needs to be
defined as different telephone systems/modems take different amounts of time
to carry out the rings.
Tip: If you are not sure of the time to enter in the Wait for 2-4 rings during
field, enter a high number (i.e. 100 seconds), initiate connection as detailed in
the section Remote Connection in this chapter, time on your watch the number
of seconds your modem takes for 2 rings and then click Hang Up. Enter the
number of seconds you timed in the Wait for 2-4 rings during field.
The Wait for connection during field defines the duration of time (in seconds)
for connection once dialing begins again (step 5).
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Chapter 9: Connecting to the Amber Control Panel
9.2 Connecting to Amber
The login procedure enables HHCPC to transfer information to and from the control panel
and can be initiated either when creating a new site file or when a site file is already open.
This procedure differs when the communications mode is set to Serial Port or Telephone
Modem. The first part of the procedure is the same for both types of communication
modes:
To Login when creating a new site file
1.
Select New Site from the Sites menu,
Or
Click New in the Sites window.
2.
In the New Site (work online) dialog box, fill in the fields (the fields will be
enabled/disabled according to the communication mode).
3.
Click Login.
To Login when a site file is open
From the Communications menu select Login,
Or
Click the Login icon in the toolbar.
Performing Local Connection (Serial Port)
After connecting, the communication icons in the status bar will become green, and the
Download and Upload icons in the toolbar become enabled and you have successfully
logged in.
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Chapter 9: Connecting to the Amber Control Panel
9.3 Online Operations
While connected to the Amber, it is possible to perform a number of different operations.
You can transfer information between the HHCPC and the control panel by uploading or
downloading, either all site parameters or a specific table. It is also possible to update the
system date and time.
To Download or Upload All Site Parameters
From the Communications menu, select Download or Upload,
Or
Click the appropriate icon on the toolbar.
The system begins to transfer data between the control panel and the HHCPC. The wording
on the message box changes according to whether the transfer is upload or download.
Figure 9-5: Uploading/Downloading Progress Bar Screen
At any point during the transfer, you can click Cancel to halt the procedure.
When the transfer is complete, a message box appears to confirm successful completion.
To Download or Upload a Specific Table
1.
Select a table by clicking on a table name in the List of Tables area, or by
clicking a table tab at the bottom of the screen.
2.
From the Communications menu, select Send Table or Get Table, or click the
appropriate icon on the toolbar.
Using the Audio manager
The Audio Manager handles all custom audio files for each control panel.
1.
From the Transmitters and Reminders tables, select the custom audio (.aud) files
to be included in the control panel.
2.
From the Communications menu, select Audio Manager; the Audio Manager
dialog box appears.
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Chapter 9: Connecting to the Amber Control Panel
3.
Select the custom audio files you wish to download and click the Download button
to download the files.
4.
Click the Delete All Files button, to delete all custom audio files from the Amber.
5.
Click the Get Free Space button to send a query to the Amber of the amount of
space available in the custom audio.
Note: The Download, Delete All Files and Get Free Space buttons are enabled only
after performing login.
Figure 9-6: Audio Manager Dialog Box
5.
A gray icon and Waiting status indicates the file has not been downloaded to the
Amber. A yellow icon and Loaded status indicates the file has been downloaded
to the Amber.
6.
Click the Close Window button to close the audio manager dialog box.
Note: See the Utilities menu for other functions which are performed online.
9.4 Disconnecting from the Amber
From the Communications menu, select Logout,
Or
Click the Logout icon on the toolbar.
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Chapter 10: Data
Chapter 10: Data
The data tab is used to define specific upload/download settings to facilitate data transfer.
10.1 Defining Data Settings
The Data dialog box enables you to customize specific data settings in the
upload/download process.
From the View menu, select Options, then click on the Data tab; the Data dialog box
appears.
Figure 10-16: Options – Data Tab
1.
Select the Send updated data immediately check box, to automatically update
changed settings from the HHCPC to the Amber.
Note: If the above check box is not selected, the Amber will only be updated
when performing full download.
2.
In the Delay after acknowledge during download field, enter a time value (in
milliseconds) for a delay in sending commands.
Note: This field should be used when problems in communication are experienced.
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Chapter 11: Reports
Chapter 11: Reports
After you have created a site, you can generate a printable report of the site data. To
generate a report, first define the information to include in the report, then preview the
report and then print it.
11.1 Defining and Generating a Report
Each HHCPC account comprises of 7 tables. You can generate a report including
information about some or all of these details. After you specify which details you require
in the report, HHCPC will generate the report.
To Define and Generate a Report
1.
From the View menu, select Options, or
Click the Options button on the toolbar; the Options dialog box appears.
2.
Click the Reports tab; the Reports dialog box appears.
Figure 11-17: Options – Reports
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Chapter 11: Reports
Select the relevant check boxes to specify the information to include in the Report.
3.
Click Apply; the tables to include in the report are selected, and the Reports
dialog box remains on the screen for further perusal and selection.
4.
Click OK; HHCPC generates the report according to your specifications.
11.2 Viewing a Report
HHCPC enables you to view reports before you print them. This enables you to check that
all necessary information has been included in the report.
To View a Report
From the Sites menu, select Print Preview.
HHCPC displays the report of the site as specified for printing via the Options dialog box.
This enables you to view the various details of the report before you print it.
The Print Preview toolbar enables you to do the following:
Prints the report from the Print Preview screen.
Print
Next Page
Displays the following page of the report.
Prev Page
Displays the previous page of the report.
First Page
Displays the first page of the report on the screen.
Last Page
Displays the last page of the report on the screen.
Whole Page
Displays one page of the report on the screen.
Page Width
Fits the page to the width of the window.
Two Pages
Displays two pages of the report on the screen.
Thumbnail
Opens a navigation pane of thumbnails of each report.
Zoom
Increases the size of the report as it appears on the screen. There
are five possible view sizes available.
11.3 Printing a Report
You can change the print setup for a report. This enables you to determine the following:
•
The printer to print the report.
•
The paper size on which to print.
•
The source from which the printer should take paper.
•
The orientation of the paper.
D-300951 Home Health Care PC User Guide
51
Chapter 11: Reports
To Determine the Print Setup
1.
From the Sites menu, select Print Setup; the Print Setup dialog box appears.
2.
Specify the printer to where the report will be printed.
3.
Specify the paper size of the paper on which the report will be printed.
4.
Specify the paper source.
5.
Specify the orientation of the paper.
6.
Click OK. The window is closed.
To Print a Report
1.
From the Sites menu, select Print (or click the Print button on the toolbar);
HHCPC displays the Print screen.
Figure 11-18: Print Dialog Box
This screen enables you to do the following:
•
Select the printer to print the report.
•
Determine the print range.
•
Determine the number of copies of the report, and whether or not they should be
collated.
2.
52
Make the appropriate changes, then click OK; HHCPC prints the report.
D-300951 Home Health Care PC User Guide
Chapter 12: Screen Appearance
Chapter 12: Screen Appearance
Any changes to the appearance of the Site screens are made in the Display tab of the
Options dialog box.
Figure 12-19: Options - Display Tab
12.1 Changing the Color
The colors of the Table Details are defined according to the following settings:
•
Table zebra color: Defines the color of every other line in each table. This makes it
easier for the user to follow the horizontal lines in the table.
•
Table disabled option color: Disabled tables appear in the selected shade.
•
Table normal option color: The color of the text as you type it.
•
Background color: The background color of the tables list and the sites list.
To Change the Tables Color
1.
From the View menu, select Options; the Options dialog box appears. By
default, the display tab is active.
2.
Click on the block of Tables zebra color; the color palette appears.
3.
Select a color, then click OK.
4.
Repeat the procedure for all the options.
5.
Restart HHCPC.
D-300951 Home Health Care PC User Guide
53
Chapter 12: Screen Appearance
12.2 Column Alignment
HHCPC defines the Table Details column alignment according to one of the following
settings: The Tables Column Alignment determines the width of the table columns on the
screen.
•
No auto alignment: All columns in the tables are the same width, regardless of their
contents.
•
Right justified: The columns in the table are all widened in order to cover the entire
screen.
•
Last column stretched: The last column in the table reaches the right side of the screen,
however wide the contents of the column.
•
Additional column: An additional column is added to the tables that are too narrow to
fill the screen. The extra column is the width of the empty space between the last
column of the table, and the right side of the screen.
To Change the Tables Column Alignment
Click the column alignment drop-down arrow, then select an option from the list.
12.3 User Interface Language
HHCPC provides you with the possibility to change the language used in the software
interface.
To Change the User Interface Language
54
1.
Click the Language User Interface language drop-down arrow, then select a
language from the list.
2.
Restart HHCPC.
D-300951 Home Health Care PC User Guide
Chapter 13: Troubleshooting
Chapter 13: Troubleshooting
PROBLEM
DIAGNOSIS
A. The HHCPC
A1. Your modem
doesn't identify the
might be OFF or
modem
loosely
connected.
A2. You may have a
COM\IRQ
conflict.
B. Failure to communicate with the
Amber via the
modem.
POSSIBLE SOLUTION
A1. Make sure the modem is turned ON. A
power switch is available on any external
modem. The light on the front panel should
illuminate.
Also ensure that all other applications using
the COM Port are turned off (PalmPilot
Hotsyc and other accessories or terminal
windows).
Check whether the cable connectors are
fitted securely to their respective ports:
• The line connector in case of an internal
modem
• The line and RS-232 connectors in case
of an external modem.
A2. Check whether you have the correct Com
port and IRQ settings in your software
and/or in the Windows Control Panel. Also
verify that there are no conflicts with other
devices.
B1. You may have a B1. Make sure you selected the Telephone
conflict with the
Modem option in the communication mode
definitions in the
window.
communication
mode window.
B2. The modem type B2. Check that the correct modem type has been
is different from
selected.
the type displayed
in the OPTIONS
menu / Communications tab.
B3. Modem is not
B3. Make sure that the modem is recognized by
properly installed
Windows.
in operating
If not, click Start → Setting → Control
system
Panel. Double click the Modems icon and
(Windows).
follow the instructions on the displayed
Install New Modem window.
D-300951 Home Health Care PC User Guide
55
Chapter 13: Troubleshooting
PROBLEM
DIAGNOSIS
POSSIBLE SOLUTION
B4. Amber is not
connected to the
phone line.
B4. Verify proper connection of the Amber to the
phone line.
C. PC fails to
C1. The RS-232 cable
communicate with
is disconnected
the Amber via the
from the Com
Serial Port.
Port of your PC.
C2. You may have a
definition conflict
in the OPTIONS
menu/ Communications settings
C3. Your serial port is
defined to work
with high or low
baud rate.
C4. You may have a
COM Conflict.
D. The unit stalls
during
configuration or
remote
programming.
56
C1. Verify proper connection of the RS-232
cable.
C2. Make sure that the Serial Port option is
currently selected.
C3. Make sure 115200 bps option is currently
selected in the OPTIONS menu /
Communications.
C4. Verify that the correct Com Port is specified
in the OPTIONS menu / Communications
D1. The Amber needs D1. Press the three main buttons on the Amber
to be reset.
simultaneously, for 10 seconds.
D-300951 Home Health Care PC User Guide
Appendix A: Language Settings
Appendix A: Language Settings
When using the HHCPC Software in Windows XP with a foreign language interface, some
characters may not appear correctly in the chosen language. This may require changing
your computer’s language settings.
Changing Language Settings in Windows XP
1.
From Start>Settings>Control Panel double-click Regional and Language
Options. The Regional and Language Options dialog box appears.
Figure A-20: Regional and Language Options Window
2.
Click on the Advanced tab.
3.
Under Language for non-Unicode programs, click the drop-down list and
select the appropriate language.
4.
Click OK.
5.
Restart the computer.
D-300951 Home Health Care PC User Guide
57
Index
Index
C
Color, of Tables
changing 53
Column Alignment
changing 54
Communication Settings 42
Communications Menu 16
Connecting 44
login 22
via serial port 43
via telephone modem 21
M
Menu
communications 16
edit 15
help 17
sites 15
view 16
Modems
failing to communicate with 55
problems identifying 55
settings 44
O
Copying
site 26
Opening existing Site 25
Creating
site 19, 40
Print Setup 52
D
Delete
site 26
Disconnecting from PowerMax 48
Download Code 22
E
Edit Menu 15
H
Help Menu 17
L
Language, changing 54
Local Connection 43
Login
PowerMax 22, 46
58
P
R
Remote Connection 44
Reports 51
generating 49, 50
print setup 52
printing 51
viewing 51
S
Saving
existing site 25
new site 25
Serial Port 43
Serial Ports
failing to communicate with 56
Sites
copying 26
creating new 19, 40
deleting 26
D-300951 Home Health Care PC User Guide
Index
displaying & editing 25
displaying list of 18
exiting window 26
menu 15
saving existing 25
saving new 25
window 18, 40
Software
exiting 26
Initiating 9
T
modem identification 55
serial port communication failure 56
U
User
add 28
change password 28
delete 28
login as different 28
V
View Menu 16
Telephone Modem, connecting via 21, 44
Troubleshooting 55
modem communication 55
D-300951 Home Health Care PC User Guide
59
E-MAIL: info@visonic.com
INTERNET: www.visonic.com
VISONIC LTD. 2009-2013 Home Health Care PC Software User Guide D-300951 Rev 3 (10/13)
60
D-300951 Home Health Care PC User Guide
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