Dimplex Duo400N Operating instructions

Dimplex Duo400N Operating instructions
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Millbrook House Grange Drive Hedge End Southampton SO30 2DF
www.dimplex.co.uk
Registered No: 1313016 England
VAT GB 287 1315 50004
EEE Producer Registration Number –
WEE/GE0057TS
Paper from sustainable sources
Installation Instructions
85702
Dimplex DuoHeat Radiator
Models: Duo300i, Duo400i and Duo500i
Dimensions (including clearances diagram)
Issue 12
Shelf or Overhang
Curtains
(millimetres)
Specification
Charge Acceptance
300i
1.3kW / 0.28kW
9.1kWh
400i
1.95kW / 0.34kW
13.65kWh
500i
2.6kW / 0.39kW
18.2kWh
Model
Height
A
Width
B
Depth
C
Duo300i
712mm
600mm
130mm+10mm
Duo400i
712mm
830mm
130mm+10mm
Duo500i
712mm
1060mm 130mm+10mm
250mm
min.
B
75mm
min.
Wall, Curtains or Furniture
Models
75mm
min.
A
C
150mm
min.
Furniture
or other
obstruction
110mm
THESE INSTRUCTIONS SHOULD BE READ CAREFULLY AND RETAINED FOR FUTURE REFERENCE
NOTE ALSO THE INFORMATION GIVEN ON THE APPLIANCE
These instructions should not be left with the user, as this would invite the dismantling and servicing by unqualified persons. There is a
separate instruction leaflet which should be left with the user explaining how the radiator should be operated.
TO ENSURE THIS APPLIANCE IS OPERATING CORRECTLY, IT IS ESSENTIAL TO PERFORM THE CHECK PROCEDURE DETAILED
ON THE BACK PAGE OF THIS INSTRUCTION. THIS MUST BE COMPLETED BEFORE NORMAL OPERATION COMMENCES.
IMPORTANT SAFETY ADVICE
WARNING - This radiator is VERY HEAVY. In order to maintain stability and to ensure its future safety in use, it is essential
that the radiator is FIXED SOUNDLY TO A WALL and that the feet are mounted on a FIRM, LEVEL SURFACE. Care should
be taken to avoid irregular surfaces, such as may result from tiled surrounds partially protruding under the radiator. It is
important that the following instructions are strictly followed.
WARNING – It is important that the fixing device chosen is appropriate to the wall material to which the radiator is being fixed.
Some modern internal building materials are very low density block and require specialised fixing devices to provide a safe,
secure installation.
WARNING – This radiator must be installed where it is impossible for switches or other controls to be touched by a person
using a bath or shower.
WARNING – If during any reassembly of the radiator, a part of the thermal insulation shows damage or deterioration which
may impair safety, it should be replaced with an identical part.
WARNING – This radiator must not be located below a fixed socket outlet.
Suggested Wall Fittings (see page 7 for further information)
Solid brick/block: No. 10 Size plastic inserts (provided). 8mm drill bit. Drill 15mm deeper than plastic insert length.
Plasterboard: If possible locate studding and use No. 10 woodscrews directly into the wood, otherwise M5 intersets.
For other wall types seek specialist advice.
WARNING - in order to avoid overheating, do not cover the radiator.
DO NOT COVER OR OBSTRUCT the surfaces of the appliance.
DO NOT POSITION under windows where curtains may contact the radiator (see minimum clearances above).
DO NOT PLACE OBJECTS in contact with the radiator.
-1-
Electrical Connection
WARNING – THIS APPLIANCE MUST BE EARTHED
The installation of this appliance should be carried out by a competent electrician in accordance with I.E.E. Regulations for Electrical
Equipment.
The radiator is fitted with two flexible cables for connection to the fixed wiring of the premises through suitable connection boxes positioned
adjacent to the radiator.
Each supply circuit to the radiator must incorporate a double pole isolating switch having a contact separation of at least 3mm.
This radiator is not suitable for connection to a 30A ring circuit.
IMPORTANT
The wires in the mains leads are coloured in accordance with the following code:
GREEN & YELLOW:
EARTH
BLUE:
NEUTRAL
BROWN:
LIVE
BLACK (direct acting supply only): CONTROL WIRE
Energy Retention Cells
Energy retention cells are supplied separately to the radiator in packs of two.
The reference number is 85743.
Duo300i
8 Cells (4 Packs)
Duo400i
12 Cells (6 Packs)
Duo500i
16 Cells (8 Packs)
-2-
Circuit Diagram
-3-
INSTALLATION OF THE RADIATOR
ASSEMBLY
Turn the carton upside down and open the carton
from the bottom. Remove the feet from the
polystyrene corner supports and the accessories bag from
the polystyrene centre support.
1
3
IMPORTANT
BOTH FEET MUST BE SECURELY
ATTACHED TO THE BOTTOM OF THE
1
RADIATOR BEFORE IT IS REMOVED
FROM THE CARTON, AVOIDING
DAMAGE TO THE THERMISTOR CLIP
SHOWN IN FIG. 2.
Fit the feet to the radiator by engaging the flanges
on the top of the foot with the slots in the base of the
radiator 1 . Push the foot towards the back of the radiator
until it is fully engaged 2 .
The radiator is packed with the direct acting mains
cable clipped to the underside of the radiator
ensuring it is secure during transit. The off peak mains
cable will be secured with cable ties. Prior to installing the
radiator, unclip the direct acting mains cable (do not remove
or discard these clips).
4
2
NOTE: If the off peak mains connection is required
to be made on the right hand side of the radiator, the
pre-wired cable must be passed behind the feet and
secured using the clips on the base of the radiator. For
ease of access this should be done while the radiator
is still upside down in the carton. Similarly when the
direct acting mains cable is ready to be connected (See
Section 23), if the connection is required to be made
on the left hand side of the radiator the cable must be
routed behind the feet. DO NOT clip the direct acting
mains cable at this stage (See Section 23). The cable
clips are already fitted at the factory to allow both mains
cables to be attached, if required.
2
1
2
Thermistor
Clip
-4-
Stand the radiator on its feet and remove packaging
by sliding over the top of the radiator. Remove all
additional internal protective packaging.
Swing bottom of panel slightly away from the rest of
the radiator (Fig. 7A) and lift upwards to unhook the
top edge (Fig. 7B).
5
7
7A
5
Carefully disconnect the
radiant element connector
from the front panel (Fig.
7c). (See label on bottom
of heater and graphic 7 D
7B
7C
below).
7D
Ensure the electronic components are not damaged
when removing the panel. Carefully place the panel
to one side. Check that the mains supply cables are not
damaged.
If they are to be replaced only heat resistant cable must be
used (min T85) for the off peak cable and standard PVC
4 core mains cable (min T70) for the direct acting mains
cable. Refer to sections 4, 21 and 22 for fitting the off peak
and radiant element cables.
8
Stand the radiator on its feet and against a wall.
Remove the securing screws along the bottom edge
of the front panel.
6
6
Position radiator against wall in intended final position,
ensuring it is on a firm base and taking note of the
minimum fixing dimensions (see front page).
9
If the floor is carpeted it is important that the feet are
The feet may rest on
top of the carpet, however carpet gripper should be removed
around the feet so that the radiator rests in a level position.
10 positioned firmly and securely.
-5-
WALL MOUNTING
The following must be applied before fixing the
11 radiator to the wall:
11A
NO SKIRTING BOARD / SKIRTING BOARD NO
TALLER THAN 100MM
11A
The radiator is to be mounted as shown in Fig.
11A, with the wall spacer bracket in its standard
orientation.
11B
Mark the position of the two mounting slots with the
radiator pushed tight against the wall Fig. 11B.
11C
Drill holes into the wall toward the bottom of the
marked slots, as shown in Fig. 11C, following closely
the guidelines opposite.
11B
11C
Use the 10mm spacers provided (4 x 10mm) between
the rear of the radiator and the wall. DO NOT use the
30mm spacers where there are no skirting boards or
they are no taller than 100mm.
DO NOT USE 30MM SPACER ON INSIDE OF
RADIATOR. USE ONLY EXTERNALLY - SEE FIG. 12.
11D
11E
11F
11G
11D
Place one 10mm spacer to the inside and another
10mm spacer to the outside of the location hole on
the back panel Fig. 11D (see Fig 11A for wall spacer
bracket orientation).
11E/F Carefully guide the radiator towards the drilled hole
and screw part way to the wall Fig. 11E & 11F.
NOTE: UNDER NO CIRCUMSTANCES SHOULD THESE
SCREWS BE REMOVED WITHOUT FIRST REMOVING
ALL ENERGY RETENTION CELLS FROM THE RADIATOR
11G
Once both sides have been successfully positioned
screw the radiator flush to the wall Fig. 11G.
IMPORTANT: UNDER NO CIRCUMSTANCES
SHOULD THESE SCREWS BE REMOVED WITHOUT
FIRST REMOVING ALL ENERGY RETENTION
CELLS FROM THE RADIATOR
Do not fully tighten these screws until the core has
been loaded into the radiator as some settling of the
radiator may occur.
-6-
12
SKIRTING BOARD TALLER THAN 100MM
12A
Use the 10mm and 30mm spacers provided
(2 x 10mm and 2 x 30mm)
12A
12B
If the skirting board is taller than 100mm, the radiator
is to be mounted as shown in fig 12A. Remove
the wall mounting bracket and reassemble in the
alternative orientation to give a greater spacing
distance from the wall.
12B
Place the 30mm spacer to the outside of the radiator
and the 10mm to the inside Fig. 12B. Drill the holes
as detailed in Section 11. Carefully guide the radiator
towards the drilled hole. When in position screw part
way to the wall to secure the radiator as in Section 11,
remembering not to fully tighten the screws.
Solid brick/High density block walls
These must be drilled and plugged with the No. 10 size
plastic inserts provided. The correct size of drill (8mm)
should be used and the hole should be drilled to a depth of
15mm greater than the length of the plastic insert so that
the fixing is made below the plaster layer.
Low density block walls
A special fixing, such as Unifix LB70 should be employed,
following closely the manufacturers instructions.
Panelled internal walls
If possible, locate the studding and use No. 10 size
woodscrews. Where it is not possible to locate the studding
use type M5 Rawlplug INTERSETS on securely fastened
plasterboard panelling. For other wall materials the wall
panel manufacturer should be consulted for details of
suitable wall fixing devices.
-7-
IMPORTANT: UNDER NO
CIRCUMSTANCES SHOULD
THESE SCREWS BE
REMOVED WITHOUT FIRST
REMOVING ALL ENERGY
RETENTION CELLS FROM
THE RADIATOR
Remove the inner front panel by removing the
screws along its top edge Fig. 13A. Carefully lift
the bottom of the front inner panel out of the retaining
flange at the base of the radiator, Fig 13B and remove the
internal packaging, Fig. 13C taking care not to damage the
insulation attached.
13
13A
13B
13c
14
Lift out the elements from the base insulation and
rotate forwards.
14
DO NOT DISCONNECT THE TERMINALS
-8-
Carefully fit the bottom row of the back layer of
energy retention cells, placing the two end cells in
position first with the flat side toward the back. Fit the top
row of cells also with the recess toward the element.
15
15A
Refit the elements by carefully feeding the tails down
through the hole in the base insulation, ensuring the
tab is pointing forward. Fit the front layer of cells with the
flat side toward the front of the radiator. Ensure that the tab
on the element is captured below the bottom row of cells
and that the element is vertical.
16
16A
Replace the inner front complete with insulation by
locating its bottom edge behind the front lip of the
chassis and inserting the retaining screws along the top
and both sides.
17
17
Check that the screws securing the radiator to the
wall have been fully tightened. It is essential that all
screws are replaced to ensure earth continuity.
18
Once installed DO NOT attempt
to reposition the radiator without
first unloading the energy retention
cells and obtaining the services of a
competent electrician.
-9-
15B
16B
16C
RADIANT ELEMENT OVERRIDE
In its factory default setting, the radiant element
will be allowed to operate for up to 2 hours after
the beginning of the off peak charge period to maintain a
comfortable room temperature if required. After 2 hours
the radiant element will be automatically disabled until the
end of the off peak charge period.
In circumstances where it will not be necessary to maintain
a high ambient room temperature between the hours
of typically 12am and 2am (for example a commercial
application) this feature can be disabled by removing the
time delay pin on the power enable board (see Fig. 19B ),
which will automatically switch the radiant element off at
the beginning of the off peak charge period.
19
REASSEMBLY
Reconnect the radiant
20 element connector as
shown in Fig 20A. Replace the
outer front panel by hooking
onto the two location clips on
the top panel Fig. 20B, 20C &
20D. Swing the bottom of the
front panel gently towards the
radiator Fig. 20E and carefully
make sure any excess cable
is fed through into the base
of the radiator Fig. 20F. When
securing the front panel with
the screws provided, ensure
the right hand corner is
secured first to avoid trapping
the cable.
19A
19B
20A
20C
20D
20B
20E
If the direct acting mains supply connection is to be
made on the left hand side of the radiator the pre-wired
cable must be passed behind the feet and secured using the
clips on the base of the radiator. Two sets of clips are already
attached to the base of the radiator to allow the mains cables to
travel parallel to each other, if required. See also Section 4.
20F
Cut the mains cables to length. Ensuring the
electricity supply is disconnected, connect the free
end of the mains cable to a suitable double pole switch
adjacent to the radiator – reinstate the electricity supply.
Note – the double pole switch must have a contact
separation of at least 3mm in all poles.
22
21
ON NO ACCOUNT SHOULD ANY SURPLUS CABLE BE PUSHED INSIDE OR BEHIND THE RADIATOR.
CHECK ALL ELECTRICAL CONNECTIONS FOR TIGHTNESS.
- 10 -
ELECTRICAL CONNECTION
23
IMPORTANT
REPLACING MAINS WIRE ON DIRECT ACTING SUPPLY CIRCUIT
HEAT RESISTING CABLE MUST BE USED (MIN. T70)
The wires in the direct acting supply cable are
coloured in accordance with the following code:
Follow the procedure to remove the outer front.
Remove the PCB Bracket from the bottom of the outer
front.
Remove the wire from the connector block and earth
screw. Using a pair of pliers remove the cable grip from
the bracket.
The replacement cable will be either 3 core or 4 core.
4 core is only required if a pilot wire is used to control the
radiator from an outside source. For details of connection to
Dimplex programming devices, please refer to the relevant
Programmer Instructions.
Note: Cable outside diameter to be between 5.9 - 7.4
mm
GREEN & YELLOW: EARTH
BLUE: NEUTRAL
BROWN: LIVE
BLACK: CONTROL WIRE
The BLACK control wire is designed to carry a signal from
a compatible remote programming device. If, however, a
remote programmer is not being used, the appliance may
be connected to the fixed wiring of the premises simply
by cutting back the BLACK control wire, ensuring that it
terminates within the outer insulating sheath of the supply
cable.
REPLACE CABLE AS FOLLOWS:
Pass new mains cable through hole in side of PCB bracket
connect wires as detailed opposite. Replace cable clamp
ensuring any slack has been pulled back. There will not
be sufficient room for excess cable when the PCB bracket
is replaced onto the outer front.
Do NOT connect the BLACK (PILOT) SIGNAL WIRE to
earth. When the programmer drives other radiators, connect
the pilot wires together in series. Any 240V insulated cable
may be used to link pilot wires around the ring main. A
low signal current is used. Suitable connections would be
either an additional single core wire marked or colour coded
appropriately or use a 4 core cable throughout the radiator
ring. As a mains conductor, the pilot wire should be isolated
in accordance with the IEE regulations.
Cleaning
WARNING – ALWAYS DISCONNECT FROM
THE POWER SUPPLY BEFORE CLEANING THE
RADIATOR.
Do not use detergents, abrasive cleaning powder or polish
of any kind on the body of the radiator.
For further details of connection to Dimplex programming
devices, please refer to the relevant Dimplex programmer
instructions.
Allow the radiator to cool, then wipe with a dry cloth to
remove dust and a damp cloth (not wet) to clean off stains.
Be careful not to allow moisture into the radiator.
After Sales Service
Your Radiator is guaranteed for two years from the date
of purchase. We undertake to repair or exchange free of
charge within this period, any part found to be defective due
to a manufacturing fault. Your rights under this guarantee
are additional to your statutory rights, which in turn are not
affected by this guarantee. Please retain receipt as proof
of purchase.
- 11 -
CHECK PROCEDURE FOR INSTALLERS FOLLOWING INSTALLATION
THIS CHECK PROCEDURE SHOULD BE CARRIED OUR BY A COMPETENT INSTALLER ONLY. A QUICK START GUIDE AND
OPERATING INSTRUCTIONS ARE AVAILABLE FOR END USERS.
DuoHeat has two heat output modes Comfort (Radiant
Heat) and Background (Retained Heat) . Under normal
operation the temperature control display will always
operate the radiant panel, (Comfort).
Note:- Front Panel should be fully installed onto radiator
and only Peak supply is switched on, with red bar(s)
showing on the temperature control display, before
starting the check procedure.
1.
(i) Adjust the “off peak” control setting (Background
heat) to position no. 10 as follows; press and hold
button on the temperature control
down the
display until 10 red bars are illuminated, continue
to hold the
button for a further 7 seconds and
a single red bar will flash. Use the
button to
move the flashing red bar to the right hand side
i.e. the No. 10 position (shown below).
+
+
+
2.
heat).
To check the radiant panel operation (comfort
(i) Adjust the temperature control display as follows;
button until 10 red bars are
press down the
illuminated (shown below). After 2 minutes the
front panel should now feel warm, this will confirm
correct operation.
+
(ii) If the front panel does not heat up and room
temperature is below 25°C, remove front panel
and ensure there is no damage to front panel or
radiant element and that all electrical connections
are secure. If front panel is still not heating up,
phone customer help line.
NOTE:
After 20 seconds the temperature control display
will return to the Comfort control mode.
(ii) Ensure “Off Peak” supply is in the Off position.
Unscrew the spur from the wall. Check the
continuity on the storage side of the spur.. If the
circuit is closed this will confirm that the “off peak”
storage circuit (background heat) is operational.
(iii) If the “off peak” circuit shows open circuit and
room temperature is below 25°C, switch off the
“peak” front panel electricity supply and check
if the circuit has closed. If off peak circuit is still
open, check all electrical connections are secure,
only then phone customer help line.
If room temperature is above 25°C, radiator
will not operate.
IMPORTANT
Once radiator has been confirmed as fully
operational, use the “Quick Start Guide” to
set up initial customer settings.
Please ensure the “Quick Start Guide” and
the “Operating Instructions” are left with the
radiator for user information.
Reconnect spur and switch on radiator.
This appliance complies with the European Standards EN60335-2-30, EN 60 335-1, EN 60 335-2-61, EN 61000-3-2,
EN 61000-3-3, EN 55014 and EN55104 for Safety & Electromagnetic Compatibility.
These standards cover the requirement of the EMC Directives 89/336 & 73/23
Dimplex UK Limited
Millbrook House
Grange Drive
Hedge End
Southampton
Hampshire SO30 2DF
© Dimplex UK Limited
Customer Help Line
0845 600 5111
Mon–Thurs 08.30-17.00 and Fri 08.30-16.00 (Sept-April)
Mon–Thurs 08.30-17.00 and Fri 08.30-15.00 (May to August)
Fax
01489 773 050
Web-site
www.dimplex.co.uk
e-mail
[email protected]
Republic of Ireland
01 842 4833
- 12 or- part, without prior permission in writing from Dimplex UK Limited.
All rights reserved. Material contained in this publication may not be reproduced in whole
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