Billion | BiPAC 8800NL | Install guide | Billion BiPAC 8800NL Install guide

BiPAC 8800NL
ADSL2/2+ Modem
VDSL2 Modem (FFTC Fibre)
Wireless N Router
3 x10/100 switch plus 1 x GigaPort
UK Quick Install Guide
L
This guide covers only the initial
Internet set-up and other basic
configuration. Please refer to the
full User Manual on the CDROM for more advanced
settings. Screen shots in this
guide may vary slightly from the
actual router. Telephone Support
is available during office hours
from Mon-Fri 10am–5pm on
0203 372 0120.
www.billion.uk.com
This symbol on the product or in the instructions means that your electrical and electronic
equipment should be disposed at the end of its life separately from your household waste.
There are separate collection systems for recycling in the EU.
For more information, please contact the local authority or your retailer where you purchased
the product.
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QUICK INSTALL GUIDE
Billion 8800NL ADSL2+/VDSL2 (Fibre) Router Initial Set Up
The Billion 8800NL has a Triple WAN interface for use with fixed line ADSL
services, fixed line VDSL (Fibre) services such as BT Infinity (FTTC) or cable/leased
line broadband services (EWAN).
The easiest way to set up the basic configuration of the router is via the Easy Sign On
screen (also called the Quick Start interface). This should launch automatically when
you open a browser for your first time configuration. You can set up the router with:
1. ADSL as the primary WAN interface
2. VDSL(Fibre aka FTTC) as the primary WAN interface
3. EWAN as the primary WAN interface
This installation guide will take you through the process of initial configuration of
these 3 options, plus the configuration of your wireless settings.
1.1 Starting out:
Before you can establish an Internet connection through your Billion 8800NL Router
make sure you have the following:
1.
A Computer or Laptop with an installed Network Adaptor (sometimes called an
Ethernet Adaptor, Network Card or NIC)
2.
An ADSL/VDSL/Fibre/Cable broadband service account and configuration
information provided by your Internet Service Provider (ISP). You should need
only a User Name and Password, but you can check with your ISP to see if you
require any of the other following configuration parameters to connect your
Router to the Internet :
a.
b.
c.
d.
e.
f.
ISP User Name and Password
VPI/VCI parameters
Multiplexing Method
Host and Domain Names
ISP Domain Name Server ( DNS ) Address
Fixed or Static IP Address.
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Contents
1.2 Steps for Connection
2.1 ADSL, VDSL (Fibre), EWAN and Wireless Configuration – EZSO
2.2 ADSL Configuration – How to configure Internet access for ADSL services
through the telephone line, such as ADSL Max and ADSL2+
2.3 VDSL (Fibre) Configuration – How to configure Internet access for FTTC
VDSL services (also called Fibre) such as BT Infinity, Sky Fibre and EE where
the 8800NL replaces an existing VDSL modem router such as the BT Openreach
installed modem, H5, Sky Hub or EE Brightbox 2.
2.4 EWAN Configuration – How to configure Internet access for FTTC VDSL
services (also called Fibre) such as BT Infinity and other superfast fibre services
where there is already a BT Openreach modem installed in your premises.
This configuration also covers Virgin cable installations with a Virgin Hub in
modem mode.
N.B. Setting up Half Bridge Mode for use with a dedicated firewall appliance.
2.5 Wireless Configuration – Setting up your wireless network.
3.1 Troubleshooting your Connection
4.1 Configuring Wireless Guest Access – Setting up Wireless Guest Networks
4.2 Configuring a Time Schedule for Wireless Access – Setting up Time Schedules
for Wireless Networks
5.1 How to add External Storage USB device
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1.2 Steps for Connection:
The following are the steps to properly connect your Billion Modem/Router:
1. Turn off your computer. N.B. The initial configuration through the Easy Sign
On (Quick Start) menu is for one primary WAN only. Configuration of the
alternative WANs can be done after the primary WAN has been configured.
2. FOR ADSL – If you do not have an ADSL faceplate installed by your service
provider, you must ensure ADSL splitters (also called microfilters or filters) are
fitted to all telephone sockets in use.
3. Connect the supplied (RJ-11) cable from the splitter/filter of your chosen
telephone socket (or ADSL faceplate if you have one) to the DSL Port of your
Router. Now jump to step 7.
4. FOR VDSL(Fibre) – If you do not have a VDSL faceplate installed by your
service provider, you must ensure VDSL or xDSL splitters (also called
microfilters or filters) are fitted to all telephone sockets in use.
5. Connect the supplied gray (RJ-11) cable from the splitter/filter of your chosen
telephone socket (or VDSL faceplate if you have one) to the DSL Port of your
Router. Now jump to step 7.
6. FOR EWAN/CABLE - Connect your service provider device or modem (e.g. BT
Openreach modem/Virgin SuperHub in modem mode) to the EWAN (Ethernet
WAN) port of the Router (LAN 4).
7. Connect the yellow Ethernet cable (RJ-45) from one of the Ethernet ports of your
Router to the Network Adaptor in your computer.
8. Connect the Power adaptor to the Router and plug the other end into a Power
outlet. Power up the unit.
9. Turn on your computer. Please allow up to 45 seconds for your Network Adaptor
to locate the Router. For ADSL and VDSL (Fibre) connections, please wait for the
DSL light on the front of the Router to turn to solid – this may take up to 1-2
minutes (see 3.1 Troubleshooting the ADSL/VDSL connection). You may need to
reboot your cable modem after connecting.
10. You are now ready to configure your ADSL, VDSL (Fibre), EWAN and Wireless
connection for the Billion 8800NL. All you need to do is to follow the subsequent
instructions and enter your User Name and Password as supplied by your Service
Provider. No other changes should be necessary.
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2.1 ADSL, VDSL (Fibre), EWAN and Wireless Configuration:
1. Open Internet Explorer or your default web browser. You should be directed
automatically to the Easy Sign On Page (EZSO). You will be prompted to
enter an Administrator Password. The default password is admin all in lower
case. We strongly advise you to choose a new password. You will need to
remember any new password you create in order to log in to the router at a
future date. Enter the same password in both fields and click Continue.
2. If this page does NOT appear type in http://192.168.1.254 in the address bar
(where you would normally enter the web site address).You will then be
presented with a user name and password prompt.* Simply enter user name as
admin, password as admin and click OK. This will take you to the modem’s
Status page. Then from the Menu on the left select Quick Start.
* If the user name and password prompt box does not appear make sure that any
firewall or anti-virus such as Trend Micro or Norton is disabled. Also ensure that your
Internet settings are correct. (In Internet Explorer go to Tools/Internet
Options/Connections and make sure “Never dial a Connection” is checked. Then
Click on the LAN settings and ensure “Automatically detect settings” is checked and
all other fields are blank. Then go to Tools/Internet Options/Security and return your
Security settings to “default”. )
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3. Confirm GMT time zone settings by clicking on Continue.
4. The Main Port is set as DSL by default. Choose your connection mode from
the options available in the drop down menu, and configure your settings
using the instructions that follow.
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2.2 ADSL Configuration:
1. Select DSL from the drop down menu, ensure ATM (ADSL) is selected and click
Continue.
2. Enter your Username and Password as supplied by your Internet Service
Provider (e.g. BT, Talk Talk etc.) in the relevant fields, and click Continue.
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3. For Be customers please change the Type field to IP over Ethernet, the VPI
setting remains on 0, the VCI setting needs to be changed to 101 (or 102 for
certain users on Be with static IPs – please check with your ISP) and
Encapsulation Mode changed to LLC/SNAP-BRIDGING, and enter a static IP
if you have one. Click Continue.
4. For Sky MER users who have their username|password details, please select IP
over Ethernet, change the VPI/VCI to 0/40 and select VCMUX from the
Encapsulation Mode. Your username and password can now be added to the
Option 61 Client ID in the format username followed by password with a | sign
(called the pipe/vertical key - shift on backslash) in between the two.
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5. Click Continue. The router will restart and save your settings. Please wait.
6. Once the WAN port has been successfully configured you can configure your
wireless settings. Click on Next to Wireless.
7. Please go to section 2.5 Wireless Configuration to set up your secure wireless
network.
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2.3 VDSL (Fibre) Configuration:
1. Select DSL from the drop down menu, ensure PTM (VDSL) is selected and
click Continue.
2. Enter your Username and Password as supplied by your Internet Service
Provider (e.g. BT Infinity, EE, Plusnet etc. and Talk Talk Business users)
in the relevant fields, and click Continue.
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3. For TalkTalk home users please change the Type field to IP over Ethernet,
and ensure Obtain an IP address automatically is ticked and click
Continue.
4. For Sky MER users who have their username|password details, please select
IP over Ethernet. Your username and password can now be added to the
Option 61 Client ID in the format username followed by password with a |
sign (called the pipe/vertical key - shift on backslash) in between the two.
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5. Click Continue. The router will restart and save your settings. Please wait.
6. Once the WAN port has been successfully configured you can configure your
wireless settings. Click on Next to Wireless.
7. Please go to section 2.5 Wireless Configuration to set up your secure
wireless network.
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2.4 EWAN (Cable/Fibre and BT installed modem) Configuration:
1. Ensure the Main Port is Ethernet from the drop down menu and click
Continue.
2. For BT Infinity (and other providers that supply a username and password),
enter the Username and Password in the relevant fields, and click Continue.
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3. For TalkTalk Fibre or Virgin Cable please select IP over Ethernet from the
drop down menu in WAN Service>Type and click Continue.
4. For Sky MER Fibre users who have their username|password details, please
select IP over Ethernet. Your username and password can now be added to
the Option 61 Client ID in the format username followed by password with a
| sign (called the pipe/vertical key - shift on backslash) in between the two.
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5. Click Continue. The router will restart and save your settings.
6. Once the WAN port has been successfully configured you can configure your
wireless settings. Click on Next to Wireless.
7. Please go to section 2.5 Wireless Configuration to set up your secure
wireless network.
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2.5 Wireless Configuration:
1. A WiFi password (which can be found on the back of the router) is added as
an encryption key by default for the primary SSID. If you wish to change this
key, please enter an alphanumeric password (numbers and letters) of between
8 and 64 characters in the WPA2 Pre-Shared Key field and click Continue.
The remaining 3 SSIDs are disabled by default.
2. Please wait while the router saves the settings.
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3. This concludes the initial set up of the router. To configure all your wireless
networks and set up wireless time schedules please read sections 4.1 and 4.2.
4. For advanced settings you can login to the router by clicking on the blue
192.168.1.254 link. You will then be presented with a user name and password
prompt. Simply enter your user name as admin, and your new password as
created at the start of the configuration process at 2.1 (or password as admin if
you have not changed your password) and click OK.
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5. This will take you to the router’s Status page.
6. Under Status>WAN you can check your connection status.
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7. Under Configuration>WAN>WAN Service you can edit your WAN Service
profiles. Click on Edit if you wish to make any changes.
8. You can now edit the WAN Service. In this example we can simply configure
Half Bridge mode under PPPoA by ticking the PPP IP extension (Half
Bridge) box and clicking on Apply. Remember to release/renew the IP
address (or reboot the router) and activate the Ethernet by plugging up your
firewall for the Half Bridge mode to activate.
9. For advanced configuration please access the full manual on the CD
provided.
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3.1 Troubleshooting the ADSL/VDSL connection:
1. Check that the DSL light on the front of the router has turned solid. This can
take up to 1-2 mins after switching on. (If the DSL light slowly flashes then
the router is not detecting a DSL signal and you should contact your Service
Provider immediately).
2. Ensure your username and password are correct – your username should read
yourname@yourisp.co.uk (or something similar).
3. If you do not have an installed ADSL/VDSL faceplate, ensure you have a
filter attached to the master socket, and check that there are no phones
connected to any extensions that do not have a filter.
If you still can’t get a connection after checking the above – disconnect all phones,
sky boxes, fax machines etc., double–check that all cables are correctly connected and
filters properly attached, restart the router, and try again. If this still fails then we
suggest you contact your Service Provider for further advice.
Billion 8800NL Routers are configured with standard UK ADSL and VDSL settings.
Standard ADSL UK settings are VPI 0, VCI 38 and Encapsulation PPPoA VC-Mux.
A small number of Service Providers, such as Karoo, Be and O2 broadband, do
however have their own proprietary settings. In this case please contact your ISP to
confirm their configuration parameters. Standard VDSL settings are BT’s VLAN ID
101 already pre-configured into the 8800NL.
Telephone Support for Internet Access is available during office hours from Mon-Fri
10am–5pm on 0203 372 0120. If you are successfully connected to the Internet and
have a support query please go to www.billion.uk.com/esupport and submit a ticket.
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4.1 Configuring Wireless Guest Access:
1. To set up wireless guest access login in to the router and go to
Configuration>Wireless.
2. Tick the Enable box on the right hand side of the guest SSID that you would
like to set up and click Apply. In the example below we are setting up BillionGuest01.
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3. Now click on Configuration>Wireless>Security.
4. Select the relevant SSID from the Select SSID list.
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5. Select the required security from the drop down list under Network
Authentication. We suggest WPA2-PSK with an alphanumeric password.
6. Enter your password between 8 and 64 characters and click Apply.
7. You have now set up your first guest SSID with encryption. You can repeat
these steps to set up the remaining 2 guest SSIDs.
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4.2 Configuring a Time Schedule for Wireless Access:
1. To set up a Time Schedule for wireless access, login in to the router and go to
Advanced Setup>Management>Time Schedule. Create a new Rule and give
it a Name (rule 1 in the example below). Add the Start Time and End Time
and tick the days of the week you would like the Rule to apply and click Add.
2. This creates rule 1 which will now appear as below. You can create additional
rules using the same method and edit rules using the Edit button.
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3. Now click on Configuration>Wireless>Schedule Control.
4. rule 1 can now be selected from the drop down list on the primary SSID. You
can set a maximum of two rules for each SSID.
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5.
Under Guest/Virtual Access Points you can also select the same rule (or a
different new rule) for your guest SSIDs if required, as per the example below.
6. Remember to click Apply when you are ready to save your Time Schedule
settings, or when you make any Time Schedule changes in the future.
7. Wireless access will now be available during the times set for the relevant
SSIDs, and not outside of these hours. This completes the Time Schedule
Control configuration.
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5.1 How to add an external storage USB device:
1. Plug your USB device into the USB port of the router. Login to the router and
go to Configuration>USB>Storage Device Info. Your device should now be
visible.
2. Go to Configuration>USB>User Accounts and click on Add to set up access
to your device.
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3. Set up a Username and Password for your User Account. For the example
below we are using billion and billion. Click Apply.
4. Now you can locate your storage device and authenticate with the Username
and Password you’ve just created. On your computer click on Start >> Run
>> and enter “\\192.168.1.254” as shown below.
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5. The following window will appear with the folder called ‘Public’ as shown
below.
6. Now double click on the ‘Public’ folder to authenticate with your Username
and Password. This will create a folder for your personal access (you will have
to authenticate using your username and password every time your
computer/device is restarted for security reasons) as shown below.
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7. You will now see a folder called ‘usb1_1_share’. Now go back a page or
reconnect to \\192.168.1.254 and you will see your exclusive folder.
8. This is the folder you can use to copy your files to and from. This can be
accessed using the following address. In this case the folder is ‘billion’ as this
was the username used.
9. This completes the set up of your USB device using the Samba Server.
10. For further advance configuration please access the full manual on the
CD provided.
Telephone Support for Internet Access is available during office hours from Mon-Fri
10am–5pm on 0203 372 0120. If you are successfully connected to the Internet and
have a support query please go to www.billion.uk.com/esupport and submit a ticket,
or browse our UK forum for troubleshooting and tips at www.billion.uk.com/forum
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