AudioCodes | Mediant 800 MSBR | User`s manual | AudioCodes Mediant 800 MSBR User`s manual

AudioCodes Mediant 800 MSBR User`s manual
AudioCodes Mediant 800 MSBG
Installation and Configuration Guide
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6.40A – AudioCodes Mediant 800 MSBG
1. Important Notes
• Check the SIP 3rd Party Validation Website for current validation
status. The SIP 3rd party Validation Website can be viewed at:
http://testlab.inin.com
• Unlike other Mediant devices, no INI files will be provided with this
document. The Mediant 800 requires two INIs to have a complete
configuration. These INI files are interdependent and editing the
DATA.INI file is not supported by AudioCodes.
• As this unit is a critical piece of the SIP infrastructure, it is highly
recommended that DHCP not be used. A static IP address is the
preferred method and is how the unit was configured during
validation.
• The M800 will require 3 IP Addresses as a base configuration. One
for the WAN interface and two for the internal interfaces (VoIP &
Data).
• After a factory reset, the Mediant 800’s default configuration has
DHCP enabled, and the VOIP & Data IP addresses will be
192.168.0.1 and 192.168.0.2 respectively. The IP Address of the
VoIP interface is the address of the Web Interface.
• If a configuration change is made that causes errors, the Mediant
800 will revert to the default IP & DHCP configuration. If this
happens connect a PC to the Mediant 800 via crossover cable and
undo any changes made.
• The Mediant 800 MSBG has two configuration sections that are
controlled by two different INI files. Board.INI contains the
VoIP/Gateway configuration. Data.ini contains the Firewall/Routing
configuration.
• Any time you see -1 in a configuration this is mean “not configured”.
• While this device supports IPv6, IPv4 was used in the certification
tests.
2. Vendor Documentation
Documentation can be found on the CD shipped with the Mediant
800.
3. Validated Firmware Version
6.40A.037.009
Initial Setup - Network Settings
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4. Install
Download the Mediant 800 files form the 3rd Party Validation
Website:
http://testlab.inin.com
Contained in the zip file will be the validated version of firmware
(.cmp), as well as any supplemental configuration files.
5. Configuration
Methods:
• Manipulation of the supplied .ini file(s), then uploading it via the
Web interface.
o This method is not supported for the Mediant 800. The
Mediant 800 requires two separate INI files that are
interdependent and modifying the DATA.INI file manually is
not supported by AudioCodes. As a result, no INI files have
been provided with this document.
o Backing up of the configuration by downloading the INIs
and restoring them if the device fails is still supported.
• Web Interface
o This method is the preferred method for all configuration
needs.
o Please note: Caution should be exercised and the
AudioCodes documentation should always be referenced
when using the Web interface configuration option.
• TFTP
o This method of configuring the Mediant 800 has not been
tested.
Initial Setup - Network Settings
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Installation and Configuration Guide
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Contents
Initial Setup ..................................................................................................................... 4
Network Settings ......................................................................................................... 4
VoIP Settings ............................................................................................................. 10
General VoIP Settings ............................................................................................ 10
SBC VoIP Settings ................................................................................................. 20
TDM Configuration .................................................................................................... 27
TDM Fax Configuration.............................................................................................. 32
FXO/FXS Configuration ............................................................................................. 34
SBC Routing .............................................................................................................. 35
Advanced Configuration................................................................................................ 43
TLS ............................................................................................................................ 43
External User Agents ................................................................................................. 54
Initial Setup - Network Settings
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Installation and Configuration Guide
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Initial Setup
Network Settings
1.
2.
3.
4.
Connect a Laptop/Desktop with its NIC configured for DHCP
to the Mediant 800 via a crossover cable or a switch
Open a browser and navigate to 192.168.0.1 entering the
default username and password
a. User: Admin
b. Pass: Admin
After logging in, always make sure the radio button next to
Full is selected. Without this radio button selected you do not
have access to all the possible configuration options
Navigate to System > Application Settings
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5.
Enter the appropriate information for your network
6.
Navigate to System > WEB User Accounts
7.
Change the Admin user password and, if necessary, the user
name
8.
Navigate to Data > WAN Access > Settings
Initial Setup - Network Settings
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Installation and Configuration Guide
9.
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Change Connection Type to Manual IP Address Ethernet
Connection
10.
Enter the settings necessary to fit your network design.
11.
Navigate to Data > Data System > Connections
12.
Select LAN Switch VLAN 1
Initial Setup - Network Settings
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Installation and Configuration Guide
13.
Select Settings
14.
Enter the settings necessary to fit your network design.
15.
Click OK on this and the next page
16.
Navigate to Data > Data Services > DHCP Server
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17.
Select LAN switch VLAN 1
18.
If you do not wish to use the Mediant 800’s DHCP server then
change the highlighted (see below) drop down to Disabled
and click OK. Otherwise, modify the settings to fit your
network design.
19.
Navigate to VoIP > Network > IP Settings
20.
Click the radio button next to Index 0
21.
Click the Edit button that appears above the IP settings table
22.
Enter the information necessary to fit your network design.
Also ensure that the WAN Interface Name has the proper
Initial Setup - Network Settings
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Interface selected in the drop down. Click Apply.
23.
Click Burn & then Yes on the following dialog prompt.
24.
Now that the configuration has been saved to memory and the
Mediant 800 is configured to be on your LAN, put it in place
and we’ll continue in the next section with the configuration.
Initial Setup - Network Settings
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VoIP Settings
In this section we’ll begin configuring the Mediant 800 to
accept & route calls. The Mediant 800 uses an organizational
structure where groups of settings are contained in a Signaling
Routing Domain (SRD). For further description please see the
Configuring SRD Table section of the Mediant 800 MSBG User’s
Manual.
There are several pieces that will need to be configured to
construct the SRD. They are:
1)
2)
3)
4)
5)
SIP Interface
Media Realm
IP Group
IP Profile
Proxy Set
After the Mediant 800 has been connected to your LAN and
you have established connectivity, continue below. The MSBG has
built in diagnostic tools (PING, ARP, & Traceroute) you can use to
verify successful configuration. They are located under Status &
Diagnostics > Data Status > Diagnostics.
General VoIP Settings
These settings are for any of the M800 models and will be needed
for SBC, TDM, or FXO/FXS functionality.
1. Navigate to VoIP > Media > Media Realm Configuration
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3. Click Add. For the purposes of this document, we will be
considering Voice indexes to be between 1 & 10 and WAN
indexes to be between 11 & 20.
Note: The default configuration has no media realms
configured. You will need at least one Media Realm for
TDM. If using SBC functionality, you will need another
Media Realm for the WAN.
4. Enter the following settings as shown:
5. Click Submit. A dialog box appears telling you that you’ve
configured an offline parameter. Ignore this for now as we
will be rebooting later.
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6. Navigate to VoIP > Media > IPMedia Settings
7. Enter in the Number of Media Channels necessary to
meet the configuration needs. The number of channels
should be double the maximum number of projected
concurrent calls.
8. Click Submit
9. Navigate to VoIP > Control Network > SIP Interface
Table
Initial Setup - VoIP Settings
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10. Enter 1 in the box next to Add and then click Add.
11. Enter a Network Interface name, SIP Ports, SRD, and
choose an Application Type for the SIP Interface. Click
Apply.
Note: The Network Interface Name has to match,
precisely, the name given to the VoIP Interface in VoIP >
Network > IP Settings.
12. Navigate to VoIP > Control Network > IP Group Table
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13. In the IP Group Table configure the following values for
the LAN Group clicking Submit when settings are entered.
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14. Navigate to VoIP > Control Network > Proxy Sets
15. You will need to create a proxy set for the IC Server(s).
Configure the following values for the LAN Proxy Set
clicking Submit when done.
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16. Navigate to VoIP > SIP Definitions > General Parameters
17. There are many different combinations of settings you can
use here. The main things that need configured are:
Enable Early Media: Configure as needed
Fax Signaling Method: T.38 Relay
SIP Transport Type: Configure as needed
SIP UDP Local Port: Same as Voice SIP Interface
SIP TCP Local Port: Same as Voice SIP Interface
SIP TLS Local Port: Same as Voice SIP Interface
Enable Sips: Please see the section on Enabling TLS.
SIP Destination Port: Matches protocol for SIP
Transport Type
18. Once your changes are complete, click Submit
Initial Setup - VoIP Settings
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19. Navigate to VoIP > Coders and Profiles > IP Profile
Settings
20. Here you can configure various settings to handle
variations of the SIP General Parameters. You then
assign these Profiles to their respective IP Groups.
These profiles can be used to handle:
a. Differences in DSCP from one network to another
b. If one network uses SRTP and another uses RTP if
Media Security is Enabled
c. If one network uses T.38 Relay and another does not
allow faxing
d. If you set up Coder Groups you can assign them to the
IP Profile and then assign the IP Profile to the proper IP
Groups.
e. Etc.
21. Once your configurations are complete, press Submit
and, if necessary, assign them to the proper IP Groups.
Initial Setup - VoIP Settings
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22. Navigate to VoIP > Control Network > SRD Table
23. Select SRD Index: 1 – Not Exist
24. Configure the SRD to match the following image
25. Navigate to Device Actions > Reset
Initial Setup - VoIP Settings
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26. Ensure Burn to Flash is set to Yes and then click Reset
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SBC VoIP Settings
1. Navigate to VoIP > Applications Enabling >
Applications Enabling
2. Change Enable SBC Application to Enable
3. Click Submit
4. Navigate to VoIP > Media > Media Realm Configuration
5. Click Add. For the purposes of this document, we will be
considering Voice indexes to be between 1 & 10 and WAN
Initial Setup - VoIP Settings
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indexes to be between 11 & 20.
6. Enter the settings as shown:
7. Click Submit. A dialog box appears telling you that you’ve
configured and offline parameter. Ignore this for now as
we will be rebooting later.
8. Navigate to VoIP > Control Network > SIP Interface
Table
9. Enter 11 in the box next to Add and then click Add.
Initial Setup - VoIP Settings
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10. Enter a Network Interface name, SIP Ports, SRD, and
choose an application type (SBC) for the SIP Interface.
Click Apply.
Note: WAN is the default Network Interface name for the
WAN port. It is not recommended to try changing this.
11. Navigate to VoIP > Control Network > IP Group Table
12. In the IP Group Table select and/or enter the following
values for the WAN Group clicking Submit when settings
Initial Setup - VoIP Settings
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are entered.
Initial Setup - VoIP Settings
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14. Navigate to VoIP > Control Network > Proxy Sets
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15. You will need to create a proxy set for the Remote
Endpoint(s). Configure the values for the WAN Proxy Set,
clicking Submit when done.
16. Navigate to VoIP > Control Network > SRD Table
17. Select SRD Index: 11 – Not exist
Initial Setup - VoIP Settings
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18. Expand all sections by clicking the ^s next to their names.
Configure as follows:
19. Navigate to Device Actions > Reset
20. Ensure Burn to Flash is set to Yes and then click Reset
Initial Setup - VoIP Settings
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TDM Configuration
Now that the SRDs & IP Groups have been configured we can
move on to configuring the TDM Settings. For more details see the GW
and IP to IP section of the Mediant 800 MSBG SP User’s Manual.
1.
Navigate to VoIP > PSTN > Trunk Settings
2.
Choose the appropriate Protocol Type. NI2 will be used for this
example.
3.
Choose the appropriate Clock Master, ISDN Termination
Side, and any other settings necessary to match your Carrier
Initial Setup - TDM Configuration
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Requirements
4.
Click Apply Trunk Settings
Initial Setup - TDM Configuration
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5.
Navigate to VoIP > GW and IP to IP > Trunk Group > Trunk
Group
6.
Enter the settings either as shown, or per Carrier
Requirements:
7.
Click Submit
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8.
Navigate to VoIP > GW and IP to IP > Trunk Group > Trunk
Group Settings
9.
Enter the appropriate settings in the fields as shown:
10. Navigate to VoIP > GW and IP to IP > Routing > Tel to IP
Routing
Initial Setup - TDM Configuration
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11. Configure records in the Tel to IP Routing table as necessary.
If all calls are going to the SRD/IP Group that were created in
earlier sections, configure as shown.
12. Click Submit
13. Navigate to VoIP > GW and IP to IP > Routing > IP to Trunk
Group Routing
14. Configure the IP to Trunk Group Routing to route all SIP calls
to the configured Trunk Group, as shown
15. Click Submit
Initial Setup - TDM Configuration
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TDM Fax Configuration
1. Navigate to VoIP > Media > Fax/Modem/CID Settings
1. Configure the settings to match your needs. The following
image contains the recommended settings for faxing.
Initial Setup - TDM Fax Configuration
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2. Navigate to VoIP > SIP Definitions > General Parameters
3. Set Fax Signaling Method to T.38 Relay and set Detect
Fax on Answer Tone to Initiate T.38 on Preamble
Initial Setup - TDM Fax Configuration
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FXO/FXS Configuration
In this section we will configure the Mediant 800 to accept & route
calls using the FXO/FXS ports. Refer to FXO/FXS section of
Mediant 800 MSBG SIP User’s Manual.
1. Navigate to GW and IP to IP > Analog Gateway > FXO
Settings
2. Set Dialing Mode to One Stage.
NOTE: Two-Stage dialing will present a dial tone when the line is
Initial Setup - FXO/FXS Configuration
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opened and does not forward the dialed call.
3. Click Submit
4. Navigate to VoIP > Coders And Profiles > Tel Profile Settings
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5. Enable Current Disconnect
6. Click Submit
7. Navigate to VoIP > GW and IP to IP > DTMF and Supplementary
> DTMF & Dialing
8. Set Max Digits In Phone Num to meet your regional needs.
NOTE: Example > To Dial Interactive Intelligence 18002671364,
max digits eleven (11) to meet carrier/regional requirements.
Initial Setup - FXO/FXS Configuration
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9. Click Submit
10. Navigate to VoIP > GW and IP to IP > Hunt Group
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11. Select the Module you wish to configure eg Module 1 FXS
12. Configure the Channels you wish to use eg 1-4
*See diagram step 11.
13. For an FXS enter the First Station Extension to be used by the FXS
devices (eg 2101) in the Phone Number field. For an FXO enter
the external Phone Number in the Phone Number field.
*See diagram step 11.
Note: The Device will automatically increment each Station
Extension. If channels 1-3 are selected and 2101 is enter for the
Phone Number, then Port 1 will be 2101, Port 2 will be 2102, etc. If
the Station Extensions to be assigned are not sequential, a
separate record for each port will need to be configured. This also
applies to the FXO.
14. Enter the appropriate Trunk Group ID to meet your configuration
needs.
Note: Multiple entries in the table can have the same Trunk Group
ID.
Initial Setup - FXO/FXS Configuration
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15. Navigate to VoIP > GW and IP to IP > Hunt Group Settings
16. Enter a Hunt Group ID configured in step 14 in the Hunt Group ID
field.
17. Choose the Channel Select Mode:
NOTE: For an FXS this should be By Dest Phone Number.
18. For an FXS, configure Registration Mode as Per Endpoint if the
station needs to register with IC. *See diagram step 16.
19. For an FXS, configure Servicing IP Group ID to be the IP Group of
the IC Server(s). *See diagram step 16.
20. To route calls to the FXS, enter records to match the Destination
Phone number.
21. Click Submit
Initial Setup - FXO/FXS Configuration
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SBC Routing
Now that the SRDs & IP Groups have been configured we can
move on to configuring routing between IP Groups. For more details
see the Configuring SBC IP-to-IP Routing section of the Mediant
800 MSBG SIP User’s Manual.
1. Navigate to VoIP > SBC > General Settings
2. Enter the WAN IP address configured earlier in the WAN
IP Address field
3. Click Submit
Initial Setup - SBC Routing
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4. Navigate to VoIP > SBC > Routing SBC > IP to IP
Routing Table
5. Enter a 10 in the text box next to Add. Click Add
6. Enter the following settings:
Source IP Group ID: 1
Destination IP Group ID: 11
7. Click Apply
8. Enter 20 in the text box next to Add. Click Add
9. Enter the following settings:
Source IP Group ID: 11
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Destination IP Group ID: 1
10. Click Apply
11. Select Device Actions > Reset
12. Ensure Burn to Flash is set to Yes and then click Reset
Initial Setup - SBC Routing
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Advanced Configuration
TLS
Please note:
• If your traffic is moving between TLS & Non-TLS networks
it is very important to create two IP Profiles, one for
TCP/UDP and the other for TLS.
4. Navigate to System > Certificates
5. Enter the FQDN of the Mediant 800 gateway in Subject
Name. Click Generate CSR
Note: It is necessary to use a Subject Name that is
resolvable by all network elements, both Internal and
External.
6. Copy all text from -----BEGIN CERTIFICATE REQUEST---- to -----END CERTIFICATE REQUEST----- including the
section headers.
Advanced Configuration - TLS
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7. Open Interaction Administrator and navigate to the
System Configuration container:
8. On right hand side double-click on Configuration
9. Open the Certificate Management tab and click the
ModifyC button for the SIP/TLS Line Certificates
Advanced Configuration - TLS
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Configuration
10. Click the Port-To-Certificate Mappings tab.
11. Remove all entries in the Port-To-Certificate Mappings
box
12. Enter 5061 in the Port input box and choose <Default
Line Certificate> in the Line Certificate drop down.
Advanced Configuration - TLS
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13. Click Add and then do the same for 8061.
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15. Click Third Party Certificate Signing
16. Paste the CSR generated at step 3 into the Certificate to
Sign input box.
17. Click Sign
18. You will need to save both the Signed and Signing
Authority certificates for importing to the Mediant 800.
Advanced Configuration - TLS
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19. Click Save AsC and save both certificates then return to
the Mediant 800 Web Interface.
20. Return to System > Certificates and click BrowseC
under the Trusted Root Certificate Store section of
Certificate Files. Once you’ve selected the Signing
Authority Certificate you saved from Interaction
Administrator, click Send File
21. Once the file has been uploaded, do the same for Device
Certificate. This is the Signed Certificate.
Note: It is exceedingly important that you upload the
certificates in the specified order.
Advanced Configuration - TLS
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22. Once the file has been uploaded go to VoIP > Media >
Media Security
23. Change Media Security to Enable and put a check next
to all applicable cipher suites in SRTP offered Suites
24. Click Submit
25. Click OK on the following prompt notifying you of the
offline parameter change.
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26. Navigate to VoIP > SIP Definitions > General Parameters
27. Change the following settings:
28. Click Submit
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29. Navigate to VoIP > SIP Definitions > Proxy &
Registration
30. Enter the Subject Name used in generating the CSR in
the Gateway Name & Proxy Name fields
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31. Click Submit
32. Change your Proxy Set to use TLS
33. Select Device Actions > Reset
34. Ensure Burn to Flash is set to Yes and then click Reset
35. Log back in after reboot
36. Navigate to VoIP > Control Network > Proxy Sets Table
37. Ensure that the proper proxy set has the Transport Type
set to TLS for each entry in its Proxy Address table. Also
put the SIPS communication port on the end of each IP
Address.
38. If one of your proxy sets does not communicate using TLS
ensure that that Proxy Set has the SIP communication
port on the end of each of its IP Addresses.
Advanced Configuration - TLS
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39. Navigate to VoIP > Coders & Profiles > IP Profile
Settings
40. Create one IP Profile for TLS and one for TCP/UDP.
a. For TCP/UDP set:
Gateway Parameters > Media Security Behavior
to Disable
SBC > Media Security Behavior to RTP
b. For TLS set:
Gateway Parameters > Media Security Behavior
to Preferrable
SBC > Media Security Behavior to SRTP
41. Assign the IP Profiles to IP Groups as needed to control
their Media Security behavior.
42. Click Submit
43. Click Burn
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External User Agents
If you wish to have VoIP stations outside your network that
connect back to IC and place calls without using VPN, there are
several things you will need to configure. Primarily you cannot use
the Mediant 800 for your primary Data router. You will instead need
a Secondary router that will handle the HTTP(S) traffic from the
WAN Phones. See the diagram below:
For IC to function properly with a
WAN Phone & Switchover, all
HTTP(S) traffic will need to be
routed through a separate device.
Ports 8088 and 8089 will need to be
sent through your firewall using
port forwarding, static NATs, or a
separate method of your choosing.
The end result being that a WAN
phone can contact either server for
its configuration files, depending on
which server is Active, and that the
HTTP(S) traffic does not go
through the M800.
The reason for this is due to a
limitation of the Mediant 800. If a
DNS record returns more than one
IP, the first IP returned is the only
IP Address used.
One other thing to note is that this
configuration disallows provisioning
managed phones by end users,
and rebooting the phones remotely.
All phones will need their MAC
addresses entered at the time of
creation.
Advanced Configuration - External User Agents
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There will need to be several changes in Interaction
Administrator before changes are made to the Mediant 800. There
will need to be:
• A line for phones to register on, either 5060 or 5061
depending on the usage of TLS
• A registration group dedicated to WAN phones
• A location dedicated to WAN phones
1. Open Interaction Administrator and navigate to the
Lines Container
2. Click File > New and enter a meaningful name for the Line
3. Enter the FQDN the WAN Phones will use to contact IC in
the Domain Name field. Enter something in the Address
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field. This can be your main DID or another number.
4. Change any settings necessary in the Audio section
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5. Change any settings necessary in the Transport section
6. Click OK
7. Click [Server Name] > Managed IP Phones >
Registration Groups
8. Click File > New and enter a name in the New
Registration Group window
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9. Click Add.. in the Registrations section of the
Registration Group Configuration window
10. Click the Use the following registration settings: radio
button.
11. Enter the external FQDN of your Mediant 800, the name
entered in the Subject Name of the CSR, and change
Port and Transport Protocol as necessary.
12. Click OK
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13. Click [Server Name] > Regionalization > Locations
14. Click File > New
15. Enter a meaningful Location Name and, if there is no way
to route NTP back to your network from the WAN, choose
Other for SNTP Server and enter the IP or FQDN of a
public NTP server.
16. Click Next
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17. Select the other Location(s) this Location needs to be
able to communicate with
18. Click Next
19. Choose the Codecs available at each Location
20. Click Next
21. Click Finish
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22. Create some Managed Phones/Stations and place them in
the WAN region.
23. Open the Mediant 800’s WEB Interface
24. Change the URL replacing Index with AdminPage (this is
case sensitive)
25. Select ini Parameters
26. Enter SBCKeepContactUserInRegister in the Parameter
Name field and 1 in the Enter Value field, click Apply
New Value
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Installation and Configuration Guide
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27. Click Back to Main to return to the regular configuration
page.
28. Navigate to VoIP > Control Network > IP Group Table
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Installation and Configuration Guide
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29. Select Index 12 and enter the following settings:
Type: USER
Description: WAN Users (or something more
meaningful)
SRD: 11
Media Realm: WAN
IP Profile ID: Choose the appropriate IP Profile
unless none used
30. Click Submit
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31. Navigate to VoIP > SBC > Routing SBC > Classification
Table
32. Enter 12 in the text box next to Add and click Add
33. Enter
a. Source SRD ID: 11
b. Source IP Group ID: 12
34. Click Apply
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Installation and Configuration Guide
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35. Navigate to VoIP > SBC > Routing SBC > IP to IP
Routing Table
36. Enter a 9 in the box next to Add
37. Enter the following Settings:
Source IP Group ID: 1
Destination Username Prefix: WANPhoneXXX
i. A strict naming convention will have to
adopted for all phones that are going to be on
the WAN so that this naming mask will be
effective.
ii. This naming mask will handle any phone
named WANPHONE(001-999) as X is wild
card for a single digit, 0-9.
Destination IP Group: 12
38. Click Apply
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Installation and Configuration Guide
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39. Enter a 19 in the box next to Add
40. Enter the following Settings:
a. Source IP Group ID: 12
b. Destination IP Group: 1
41. Click Apply
42. Select Device Actions > Reset
43. Ensure Burn to Flash is set to Yes and then click Reset
Advanced Configuration - External User Agents
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