Clarity | C510 | Owner`s manual | Clarity C510 Owner`s manual

Clarity C510 Owner`s manual
C510 Owners Manual
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Clarity® 510
Corded Telephone with Caller ID
Featuring Clarity® PowerTM Technology
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Table Of Contents
Safety Instructions.....................................................................................................................3
Getting Started...........................................................................................................................6
Clarity 510 Features.......................................................................................................................6
Connecting Your Telephone ..........................................................................................................8
Choosing a Location ......................................................................................................................8
Desktop Installation .......................................................................................................................9
Wall Mounting Instructions........................................................................................................10
Setup Menu ....................................................................................................................................11
Operating Your Telephone ...................................................................................................13
Features...........................................................................................................................................13
Caller ID and PhoneBook Operations ....................................................................................17
Operations of Caller ID..............................................................................................................18
Voice Mail and Message Waiting Operations .........................................................................21
Call Waiting ....................................................................................................................................22
PhoneBook Operations...............................................................................................................22
Making and Receiving Calls ........................................................................................................24
Trouble Shooting......................................................................................................................26
FCC Requirements and Regulations..............................................................................28
Warranty and Service ...........................................................................................................31
Important Safety Instructions
When using your telephone equipment,
basic safety precautions should always
be followed to reduce the risk of fire,
electric shock and injury to persons
including the following:
11. Read and understand all
instructions.
12. Follow all warnings and instruc-tions
marked on the telephone.
13. Do not use this telephone near a
bathtub, wash basin, kitchen sink
or laundry tub, in a wet basement,
near a swimming pool or any
where else there is water.
14. Avoid using a telephone (other
than a cordless type) during
a storm.There may be a
remote risk of electrical shock
from lightning.
15. Do not use the telephone to
report a gas leak in the vicinity of
the leak.
16. Unplug this telephone from the
wall outlets before cleaning. Do
not use liquid cleaners or aerosol
cleaners on the telephone. Use
a damp cloth for cleaning.
17. Place this telephone on a stable
surface. Serious damage and/or
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injury may result if the telephone
falls.
18. Do not cover the slots and
openings on this telephone.This
telephone should never be placed
near or over a radiator or heat
register.This telephone should
not be placed in a built-in
installation unless proper
ventilation is provided.
19. Operate this telephone using the
electrical voltage as stated on the
base unit or the owner’s manual.
If you are not sure of the voltage
in your home, consult your dealer
or local power company.
10. Do not place anything on the
power cord. Install the telephone
where no one will step or trip on
the cord.
11. Do not overload wall outlets or
extension cords as this can
increase the risk of fire or
electrical shock.
12. Never push any objects through
the slots in the telephone.They
can touch dangerous voltage
points or short out parts that
could result in a risk of fire or
electrical shock. Never spill
3
Important Safety Instructions
liquid of any kind on the
telephone.
13. To reduce the risk of electrical
shock, do not take this phone
apart. Opening or removing
covers may expose you to
dangerous voltages or other risks.
Incorrect reassembly can cause
electric shock when the appliance
is subsequently used.
15. Never install telephone wiring
during a lightning storm.
14. Unplug this product from the wall
outlet and refer servicing to the
manufacturer under the following
conditions:
16. Never install telephone jacks in
wet locations unless the jack is
specifically designed for
wet locations.
E. If the telephone has been
dropped or the case has been
damaged.
F. If the telephone exhibits a
distinct change in performance.
B. If liquid has been spilled into
the product.
17. Never touch uninsulated telephone wires or terminals unless
the telephone line has been
disconnected at the network
interface.
C. If the telephone has been
exposed to rain or water.
18. Use caution when installing or
modifying telephone lines.
A. When the power supply cord or
plug is frayed or damaged.
D. If the telephone does not oper
ate normally by following the
operating instructions. Adjust
only those controls that are covered by the operating instructions. Improper
adjustment may require
extensive work by a qualified
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technician to restore the
telephone to normal operation.
SAVE THESE INSTRUCTIONS
Important Safety Instructions
The following items are included as part
of the CS-03 Requirements.The standard connecting arrangement code for
the equipment is CA11A.This product
meets the applicable Industry Canada
technical specifications.
NOTICE:The Canadian Department of
Communications label identifies certified
equipment.This certification means that
the equipment meets certain telecommunications network protective operational and safety requirements.The
Department does not guarantee that
the equipment will operate to the user’s
satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities
of the local telecommunications company.The equipment must also be installed
using an acceptable method of connection. In some cases, the company’s inside
wiring associated with a single line individual service may be extended by
means of a certified connector assembly
(telephone extension cord).The customer should be aware that compliance
with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment
should be made by an authorized
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Canadian maintenance facility designated
by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may
give the telecommunications company
cause to request the user disconnect
the equipment. Users should ensure for
their own protection that the electrical
ground connections of the power utility,
telephone lines and internal metallic
water pipe system, if present, are connected together.This precaution may be
particularly important in rural areas.
Caution: Users should not attempt to
make such connections themselves, but
should contact the appropriate electric
inspection authority, or electrician, as
appropriate.The Ringer Equivalent
Number is an indication of the maximum number of terminals allowed to be
connected to a telephone interface. The
termination on an interface may consist
of any combination of devices subject
only to the requirement that the sum of
the Ringer Equivalent Number of all the
devices not exceed five.
SAVE THESE INSTRUCTIONS
5
Getting Started
21
CLARITY 510 FEATURES
AND CONTROLS
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
24.
25.
26.
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Hook Switch
Handset Knob
LCD Screen
ENTER/Message Waiting
Indicator
MODE/New Call Indicator
UP/DOWN Scroll
PROGRAM (PROG)
DELETE (DEL)
Emergency Speed Dial
BOOST
Clarity ® Power™ Control Dial
Numeric Dial Pad
FLASH
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REDIAL
HOLD/Hold Indicator
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HEADSET/Headset Indicator
RINGER VOLUME UP/DOWN
RINGER STYLE
RINGER OFF/ON
NITELITE OFF/LO/HI
CLARITY POWER ON/OFF
BOOST ON/OFF
TONE/PULSE Setting
Neckloop Jack
Headset Jack
Handset Cord Jack
Bottom of Unit
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CLARITY POWER
BOOST
ON/OFF
ON/OFF
1 2
4
5
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TONE/PULSE
3 6
7
8
9
10
11
13
14
15
16
26
17
12
18
19
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Getting Started
1.
2.
3.
4.
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Telephone Line Cord Jack
Power In Jack
Mounting Bracket
Quick Reference Guide
12 VDC
1
500 mA
LINE
3
4
2
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Getting Started
CONNECTING YOUR
TELEPHONE
1. Carefully remove your telephone
from its box. If there is any visible
damage, do not attempt to operate this equipment. Return it to
the place of purchase.
2. Check to be sure that you have all
items that come with your Clarity
510 telephone.You should have
a HANDSET, BASE UNIT, AC
ADAPTER, MOUNTING BRACKET,
HANDSET LINE CORD (COILED),
TELEPHONE LINE CORD (FLAT)
and a OWNERS MANUAL.
If at any time you have questions
about your Clarity 510 OWNER’S
MANUAL please contact
1-866-525-2748.
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CHOOSING A LOCATION
• The Clarity 510 requires a modular phone jack and a standard 120
Volt outlet for operation.
• The unit should be located in an
area where it is easy to see the
visual display and lighted ringer.
• Choose a location that is out of
the way of normal activities.
• The unit can be used as a desk
top phone or wall mount phone.
CAUTION: Always connect the
AC adapter to the phone before
you connect it to the AC power.
When you finish, disconnect the
AC power before you disconnect it
from the telephone.
Getting Started
DESK MOUNT
INSTRUCTIONS
Follow these instructions to place the
phone on a desk or table top using the
supplied bracket.
1. Plug one end of the long flat telephone line cord into the jack
marked TEL LINE located on the
back of the telephone. Route the
cord through the narrow groove
and plug the other end into the
telephone wall jack.
2. Insert the plug of the AC adapter
into the jack marked 12 VDC located on the back of the base unit.
Route the cord through the narrow
groove and plug the other end into
an electrical outlet.
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4. Plug one end of the modular
coiled handset cord into the hand
set. Plug the other end into the
jack marked HANDSET located on
the lower left side of the telephone.
Place the handset in the cradle.
5. Set the TONE/PULSE switch
located on the back of the base to
correct dialing mode. Please
check with your local telephone
company if uncertain of the type
of service.
6. Adjust the LCD display to desired
viewing angle.
Warning: Use only the power adapter
provided with this telephone. Use of any
other adapter may damage the product
and result in injury.
3. Place the mounting bracket on the
telephone with the wide end of the
mounting bracket towards the top
of the telephone. Insert the
mounting bracket’s lower tabs into
the base’s lower tab slots.
Depress the tabs located at the
top of the mounting bracket and
insert them into the upper tab
slots. Release the tabs to lock
the mounting bracket into place.
9
Getting Started
WALL MOUNTING
INSTRUCTIONS
The phone unit may be mounted on a
standard wall plate.
The mounting bracket will mount on
the telephone with the wide end of the
bracket towards the bottom of the
phone.
1. Plug one end of the flat telephone
line cord into the jack marked TEL
LINE located on the back of the
telephone.
2. Insert the plug of the AC adapter
into the jack marked 12 VDC
located on the back of the base unit.
3. Place the mounting bracket on the
telephone with the wide end of the
mounting bracket towards the bottom of the phone.With the back of
the unit facing up insert the supplied mounting bracket’s upper
tabs into the base’s upper tab
slots. Depress the tabs located at
the bottom of the mounting bracket and insert the tabs into the
lower tab slots. Release the tabs
to lock the mounting bracket into
place.
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4. Pull up on handset knob and turn so
that the knob extends out.This will
hold the handset in the place when
the phone is wall mounted.
5. Plug the flat telephone line cord
into the wall plate jack, then align
the mounting bracket’s keyhole
slots with the wall plate studs and
slide the base of the phone downward to secure it on the wall.
6. Plug the AC adapter into an
electrical outlet.
7. Set the TONE/PULSE switch located
on the back of the base to correct
dialing mode. Please check with
your local telephone company if
uncertain of the type of service.
8. Plug one end of the coiled handset
cord into the bottom of the handset.
Plug the other end of the handset
into the modular jack marked
HANDSET located on the left side of
the phone. Place receiver in the
cradle.
Getting Started
SETUP MENU
Setup Menu Operations
The Clarity 510 automatically enters the
Setup mode when powered up or if the
MODE key is pressed for more than
three (3) seconds.To exit the Setup
Menu press MODE.
Pressing the ENTER or MODE button
will exit the Setup Menu at any point
during this process. Press the UP or
DOWN arrows to move between
option screens. It is necessary to press
the UP or DOWN arrow to move to
the next screen and save the information stored.
Setup Menu Factory Presets
Language: Spanish-English
Default-English
Message Waiting ON/OFF:
Default-ON
Visual Ringer OFF/ON:
Default-ON
Voice Mail Number:
Default-Empty
Easy Mode ON/OFF:
Default-OFF
Long Distance Access Code:
Default-1
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SELECT LANGUAGE (toggle)
This telephone offers English and
Spanish languages for your convenience.
Press the 1 key to select English or the
2 key to select Spanish. Press the
DOWN ARROW to save information
and advance to the next menu
selection.
MESSAGE WAITING (toggle)
Area Code 1 and 2:
Default-Empty
Will indicate a message is waiting if activated. Select ON or OFF. Press the
DOWN ARROW to save information
and advance to next menu selection.
LCD Contrast 1-5:
Default-Level 3
VISUAL RINGER (toggle)
Allows you to turn the Visual Ringer
(flashing keypad) ON or OFF. Press the
DOWN ARROW to save information
and advance to next menu.
11
Getting Started
VOICE MAIL NUMBER
ENTER AREA CODE 1 and 2
Allows you to store an access number
for quick message retrieval. Enter the
digits of the access number. Press the
DOWN ARROW to save information
and move to the next menu selection.
Allows you to enter up to two (2) area
codes that can be used to amend numbers stored in the Caller ID Memory
allowing the number to be dialed from
the memory. In the Setup Menu the left
most dash will flash. Enter 3 digit code.
Press DOWN ARROW to save information and advance to next menu selection.
EASY MODE (toggle)
EASY mode allows the phone operations to be simplified. By enabling easy
mode, the PhoneBook and Caller ID
memory functions are disabled. Select
ON or OFF. Press the DOWN ARROW
to save information and advance to next
menu selection.
ENTER LDS CODE (Long Distance
Access Code)
Allows you to enter a long distance
access code, such as one (1), that can be
added to numbers stored in the Caller
ID Memory so that the number can be
dialed from the memory. In the Setup
Menu, a dash will flash to enter a digit.
Enter the one (1) digit access code.
Press the DOWN ARROW to save
information and advance to the next
menu selection.
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LCD CONTRAST
Press the 1,2,3,4 or 5 key to select level
of contrast. Selected level will flash.
Press DOWN ARROW to save information and advance to the next menu
selection.
Operating Your Telephone
FEATURES
With the Clarity Power feature the high
frequency sounds are amplified more
than the low frequency sounds so that
words are not just louder, but clearer
and easier to understand.
BOOST button will reset automatically
every time the phone is hung up for at
least 5 seconds (if Boost switch is in
OFF position – see BOOST ON/OFF
switch description below).This is done
to protect users of the phone who may
not need the powerful amplification of
the Clarity 510.
Clarity Power ON/OFF Switch
The BOOST button will light RED to
indicate the boost function is active.
Clarity® Power™ Technology
With the Clarity Power feature ON, the
high frequency sounds are amplified
more than the low frequency sounds
(Clarity Power).The Clarity Power is
introduced automatically with volume
increase. Clarity Power OFF provides
no frequency shaping, but simply delivers
the loudest output possible.
Clarity Power BOOST Button
The Clarity 510 has a BOOST button
that controls the loudness of the receiver. Once the BOOST button is pressed,
an extra level of amplification is added
over the entire range of the Volume
Control.The default state of this button
is determined by the Boost switch (back
of base of unit, see below). During a call,
the CLARITY POWER button can toggle the Clarity Power function on or off
according to the user’s needs.The
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Warning: Volume may be at a high
level.To protect hearing, lower the
Clarity Power Control before using
the phone.
Clarity Power Control Dial
The CLARITY POWER Dial controls
the level of volume the handset and
headset receive, both in Boost or nonBoost modes.The volume dial provides
up to 15 dB of volume before the
CLARITY POWER button is activated.
Once the CLARITY POWER button is
pressed, the Clarity 510 will provide up
to 30dB
of gain.
BOOST ON/OFF Switch
The BOOST switch will determine the
default state of the BOOST button. If
the switch is in ON position, the
BOOST button will illuminate, and the
13
Operating Your Telephone
Boost function will be by default ON –
every time a call starts, the Boost function is active.The Boost function will
default to ON every time the phone
hangs up, regardless of the previous
state of the button.When the switch is
in OFF position, the Boost function is by
default OFF every time a call starts, the
button will not illuminate, and the Boost
function will reset to OFF every time
the phone hangs up. During a call, the
BOOST function can be
toggled
ON or OFF using the BOOST button,
regardless of the state of the BOOST
switch.
Ringer Controls
The Clarity t features an extra loud
ringer that can be tailored to the users
needs.
Ringer Volume
Can be set to one of eight (8)
positions by pressing the RINGER
VOLUME UP or DOWN switch
located on the right side of the
telephone.The ringer settings can
be checked without making the
ringer sound by pressing and
holding the BOOST button for three
(3) seconds.The current ringer
settings will be displayed on the LCD.
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Ringer Style
Six (6) different styles of ring
cadence or speed are available.
Several of the styles are low
frequency making the sound easier
to hear.To select the ringer settings
press the RINGER STYLE button.
The style of ring will sound
automatically for approximately
two (2) seconds.
Ringer Off/On
The switch turns the ringer ON or
OFF. If the ringer is turned “OFF”
and the Visual Ringer is enabled,
the dial pad will flash and the LCD
will flash “RINGER OFF”.
WARNING: RINGER VOLUME IS
VERY LOUD AND CAN DAMAGE
YOUR HEARING. NEVER PUT YOUR
EAR CLOSE TO THE RINGER.
RINGER VOLUME
RINGER STYLE
RINGER
OFF/ON
Operating Your Telephone
Visual Ringer
With the DC power source attached,
the backlit keypad will flash to alert of
an incoming call.This feature can be
enabled/disabled in the Setup Menu (see
page 12).
Large Multi Function LCD
An adjustable LCD shows the number
you are dialing, displays numbers stored
into the PhoneBook and, with Caller ID
service displays information about the
caller before you answer.
Backlit Keypad
The keypad is backlit.The keypad’s backlight will be ON when the handset is
lifted from the cradle, to make dialing
easier in low light conditions, and to
make the phone visible when answering
a call. If the Visual Ringer is set to ON
(in Setup Menu), the keypad will flash
when the phone rings (see page 12).
Nitelite
The Nitelite softly illuminates the keypad when the phone is in stand by
mode (not in use), so that the user can
easily find the telephone in the dark.
The Nitelite can be turned off with a
switch on the right side of the telephone that provides OFF/ LO/ HI operation.
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All the backlight keypad functions are
valid in either position of the nitelite
switch.
Hold
This feature allows you to put a call on
hold in order to transfer the call to
another extension, or have a private
conversation that you do not want the
person on the other end of the call to
hear. Once the Hold feature is activated,
the HOLD INDICATOR will illuminate.
When Clarity 510 is on hold, the handset can be placed in the cradle, and
another extension on the phone line
can be used to pick up the call.
To use the Hold feature, press the
HOLD button once.The RED HOLD
INDICATOR will turn on and the message PHONE ON HOLD will flash
across the screen. Phone calls can be
removed from HOLD one of the following ways: press the HOLD button again,
lift receiver out of cradle, pick up another extension in your home, or if you did
not return the handset to the cradle press and release the hook switch once.
The HOLD INDICATOR will turn off.
15
Operating Your Telephone
Flash
Flash is a feature that enables you to
answer a call if you have call waiting.
Please contact your local telephone
company for information on subscribing
to this feature. Pressing the FLASH button while you are having a phone conversation will pick up the second conversation and place the first call on hold.
Press the FLASH button again to continue your conversation with the first
caller.
Last Number Redial
Redial allows you to automatically redial
the last telephone number you called
(up to 32 digits).To use this feature, listen for dial tone and press the REDIAL
button once. Your call will be dialed.
The last number dialed will be stored in
the Clarity 510 for you until you dial
another phone number or disconnect
the telephone from the wall jack.
Headset Jack
The unit includes a 2.5 mm headset jack
for connection of a headset. In the
headset mode, the volume of the headset is controlled adjusting the Clarity
Power Dial.
Headset Operation
Press the HEADSET button to enable
the headset mode. Dial as normal.
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The HEADSET button will illuminate
to indicate the phone is in the
headset mode.You may switch
between headset and handset
usage by toggling the HEADSET
button.
Ordering a Headset
In the event you wish to purchase a
headset for your Clarity 510,
please contact Plantronics at 1-800544-4660 for location near you.
We recommend using the
Plantronics M110 headset.
Neckloop Jack
A 3.5 mm jack is available for connecting a neckloop.The volume to the neckloop is controlled by the telephone.
When the neckloop is plugged in, the
handset is disabled.
Hearing Aid Compatibility
The handset has a special coil inside of
it to couple the sound to hearing aids
equipped with T-Switches/T-Coils.
Failsafe Power Operation
In the event of a power failure, you can
still make and receive calls, but the LCD
display, CID/PhoneBook operations,
Nightlite, and Extra Loud Ringer will not
function.The phone will ring, but not as
loud.
Operating Your Telephone
CALLER ID (CID) AND
PHONEBOOK
OPERATIONS:
MODE button for 3 seconds will
cause the phone to enter the
Setup Menu.This button also serves
as a New Call indicator.
There are six buttons that control the
CID and PhoneBook operations.
Scroll Up/Down: ( )
Allows for a scrolling review either
up or down through the CID lists or
the PhoneBook.The list will wrap
around when at the beginning or
the end of the list.
Enter/Dial: (ENTER BUTTON)
Works in CID and PhoneBook
mode. Pressing this button in
CID or the PhoneBook mode will
dial the number displayed.This
button also serves as the
Message Waiting Indicator. If a
message waiting access number
has been programmed into the
phone via the Setup Menu (see
page 12), pressing this button
when it is flashing will automatically dial to retrieve messages.
Mode: (MODE BUTTON)
Allows the phone to be switched
from CID call review to the
PhoneBook or vice-versa. If in
stand-by mode, press once to go
into CID mode, or press twice to
go to PhoneBook mode. If in CID
mode, pressing MODE will switch
to PhoneBook mode. If in Phone
Book mode, pressing MODE will
switch to stand-by screen. From
stand-by mode, holding down the
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Program: (PROG BUTTON)
Allows numbers on the CID screen
to be saved to the PhoneBook.
It will also allow any number to
be saved manually into the
PhoneBook.
Delete/Erase: (DEL BUTTON)
Pressing DEL in either the CID
or PhoneBook modes will remove
the entry displayed.While programming a new number into the
telephone, the DEL button
will function like a backspacing
erase key. Pressing and holding
the DEL button while in CID or
PhoneBook mode will delete all
the entries in the list.You will be
prompted to confirm this action
before the list is deleted.
17
Operating Your Telephone
Option Function:
OPERATIONS OF CALLER ID
This is a software function that lets
the user to add a pre-programmed
area code and/or long distance
code onto a seven (7) or ten (10)
digit CID number if necessary to
dial. If a local area code (codes)
and long distance code are programmed into memory, then when
the user presses ENTER/DIAL
while reviewing a CID number,
the phone will show the codes
available to add, thus allowing the
call to be dialed from memory.
This telephone automatically displays an
incoming caller’s name and telephone
along with the date and time of the call.
It will record up to 70 calls of up to 11
digits and store the data into memory.
The LED in the MODE button will
illuminate RED to indicate a new call
has been received.
If EASY mode has been activated
during the setup process, EASY
MODE will be displayed if you
attempt to enter PhoneBook or
Caller ID Memory.
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IMPORTANT: You must subscribe to
Caller ID Service from your local telephone company to utilize this feature.
The time and date will be displayed
when the phone is on hook and not
ringing. When the phone is first plugged
in, the time and date will not be displayed.The clock is set by the network
when a CID call is received.The clock
cannot be reset manually. In event that
the phone is unplugged or a power failure, you must wait for an incoming CID
call to reset the clock.
Operating Your Telephone
Viewing Caller Information During
Incoming Calls
Caller ID Screen Icons
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there is at least one (1) new call to
review. In addition, the MODE button
will flash indicating a new call.
The REPEAT call icon will light if the
Clarity 510 receives more than one call
from the same number.
The FORWARD icon will light when the
Clarity 510 receives a call forwarded
from another number.
When an incoming call is received, the
screen will display: A) the name,
B) number, D) date and T) time.
OR
PRIVATE will appear if the name and/or
number of the caller are blocked.
OR
UNKOWN will appear if the name
and/or number of the incoming call are
not available.
OR
NO DATA SENT if data is not sent.
OR
MESSAGE ERROR will appear if the
wrong data was received from the
phone line.
Once the phone is answered, the display
will resort to a call timer.
The NEW call icon will light indicating
Viewing the Caller List
Press MODE once and use the
( ) UP or DOWN arrows to scroll
through entries. Records will be listed in
the order they were received.To exit
the CID mode, press MODE twice; the
phone will return to stand-by mode.
END OF LIST will appear when the end
of the call list is reached.
Placing a Call from the List
Press MODE once and use the arrow
UP or DOWN to locate the desired
record. Dialing can be done in two ways:
1. Press ENTER twice, then lift handset
as indicated on the screen.
2. Lift handset while the entry is
displayed, then press ENTER twice.
19
Operating Your Telephone
The HANDSET icon will appear on the
LCD to indicate phone is off hook.
Using the Option Function
This feature allows you to add a
long distance access code and/or
area code to numbers or delete an
area code from a number stored
in the Caller ID Memory, thus
allowing you to dial directly
from the Caller ID Memory. For
example: A number appears in
the Caller ID Memory as a ten
(10) digit number and it is necessary to dial one (1) plus area
code and phone number to place
the call. If the long distance
access codes and area codes
are programmed into memory,
then by pressing ENTER/DIAL
while reviewing a CID number the
phone will show the local area
codes and long distance service
codes that can be added. Scroll UP or
DOWN to highlight the desired
code. Pressing ENTER will append
the number and begin dialing.This
function will also allow you to
highlight and remove an area
code from a stored number to
dial the seven (7) digit local
number.
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Saving to PhoneBook
1. While reviewing a call in CID mode
press the PROG button once.
The message SAVE-PHONEBOOK
and the PHONEBOOK Icon will
appear.
2. USE ENTER TO END will appear on
screen. Press ENTER to accept and
move to the next screen.
3. NUMBER STORED will appear to
confirm.
4. Press the MODE Button to return to
stand by screen.
Operating Your Telephone
Editing Entry from Caller ID to
Phone Book
Entries can only be edited while in
Caller ID mode. Once the entry has
been transferred to the PhoneBook, the
entry will need to be deleted and
resaved.
To edit and save:
1. Press PROG. The screen will display
SAVE PHONE BOOK, USE ENTER
TO END.The cursor will be active
and the name and number can be
edited.
2. Press ENTER. It will briefly flash
ENTER NAME, then it will list the
name as it appears in CID, and the
cursor next to it - you can edit it at
this point. Press DEL to backspace
until you get to where you want to
start changes, and then complete the
name. Repeat the procedure for
editing the number.
3. After editing is complete and you
are happy with both number and
name press ENTER, the entry will
then be saved in the PhoneBook.
Deleting Entries
To delete the entry viewed:
1. Press the DEL button.The screen
will display DELETE?.
2. Press DEL again to confirm
action.
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To delete all entries:
1. Press and hold the DEL button for
four (4) seconds.
2. DELETE ALL will appear on the
screen.
3. Press DEL again to confirm action.
The message NO CALLS will be
displayed after deleting all items in
the call list.
If calls are not deleted and the memory
becomes full, the oldest call data will be
lost and the new call saved.
VOICE MAIL AND MESSAGE
WAITING OPERATIONS
The Clarity 510 will work in conjunction
with Voice Mail or Message Waiting services.
IMPORTANT:You must subscribe to a
Voice Mail or Message Waiting service from
your local telephone company to utilize this
feature.
The ENTER/DIAL button will flash BLUE
and the screen will display the message
MESSAGE WAITING to indicate a new message is waiting.
To quickly retrieve messages, the access
number should be programmed into the
telephone. Refer to Voice Mail Number
storage in the Setup Menu (see page 12)
for instructions.
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Operating Your Telephone
To Retrieve Messages:
Pick up the handset and press the flashing ENTER key.The number will automatically dial the previously entered
Voice Mail access number.The blue LED
will be automatically turned off once
messages have been accessed.
The message waiting notification can be
disabled in the Setup Menu (see page
11).The user can still use the service
from the phone company, however the
indicator will not flash and the screen
will not display MESSSAGE WAITING.
CALL WAITING
The telephone will display the name and
number of the second caller while you
are having a conversation with your first
caller.
While you are having a conversation, the
telephone will display the name and
number of the second caller.
Press the FLASH button to answer the
second caller.The first caller’s name and
number will appear.
When you are finished, press the FLASH
button again to return to your first call.
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PHONEBOOK OPERATIONS
You can save up to 50 entries in the
PhoneBook.
Viewing PhoneBook
Press the MODE button twice to enter
the PhoneBook. PHONE BOOK MODE
will appear on the screen. After the
intro screen, the PhoneBook will display
the first entry. Calls stored in the
PhoneBook will be displayed in
alphabetical order.
If the PhoneBook memory is full, no
records will be accepted. PHONE
BOOK FULL will be displayed.You must
delete a record to store a new record.
If there are not any records stored into
the PhoneBook, NO RECORDS will display. END OF LIST will be displayed
when the last entry is passed.
The PhoneBook can be reviewed during
a call to locate a number.
Speed Viewing PhoneBook
Directory
To review entries that begin with a specific letter, you can use the letter function of the keypad. For instance, to see
entries beginning with letter “E”, press
key “3” twice while in PhoneBook
review mode to view all entries starting
with the letter E. Use the scroll UP or
DOWN to view the other entries of
that letter.
Operating Your Telephone
Using the Dial Pad to Enter
Letters
When prompted to enter a name select
the appropriate letter using the digits on
the dial pad. Pressing the key once will
cause the first letter to appear; (for
instance, for entering “E” you would
press “3” twice).The cursor will advance
to the next space to allow you to enter
the next letter.
Saving to Phonebook
Phone numbers of up to 23 digits and
names of up to 16 letters can be stored
into PhoneBook.
1. While in the PhoneBook mode press
the PROG button. SAVE NEW
NUMBER will display on the screen.
Emergency Memory Buttons
The phone provides 3 one-touch memory buttons for emergency dialing.These
buttons are situated above the numeric
keypad, and are marked with symbols
for medical, safety and fire emergency.
Storing to Emergency Memory
Buttons
1. Press MODE button twice to enter
the PhoneBook menu.
2. Press PROG button.
3. At the prompt, enter the desired
number to be saved (to edit/delete
entered digits, press DEL button
to erase entry and re-enter digits).
4. Press ENTER button.
2. TO ENTER NUMBER
Use the numbers 0-9 on the keypad
to enter the number you wish to
store. Use DEL button as backspacing key to correct errors. Press
ENTER button.
5. At the prompt, enter the desired
name, using the letter feature of
the numeric keypad. Use DEL button
for editing entries.
3. TO ENTER NAME
Use the letter function of the keys to
enter the name. Use DEL button as
backspacing key to correct errors.
Press ENTER button.
7. The display will show the newly
entered record.
4. NUMBER STORED will appear – the
entry was saved in the Phone Book.
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6. Press ENTER button.
8. Press the desired Emergency
Memory button for two seconds,
the display will show “MEMORY
STORED”.The number will be
stored both in the PhoneBook
memory, as well as into the
chosen memory button.
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Operating Your Telephone
To dial from the Emergency
Memory button follow one of the
two sequences:
1. Press desired memory button, the
number will be displayed on the
screen. Lift handset to dial.
2. Lift handset, press the desired
memory button.The number will
dial.
Calling from the PhoneBook
1. Select the number you wish to
dial from the PhoneBook. Lift the
handset.The handset icon will
appear on the LCD to indicate
phone is off hook.
2. Press the ENTER button to call the
number.
Deleting Entries from PhoneBook
To delete an entry from the
PhoneBook:
1. Press the DEL button. DELETE
will flash on the screen.
2. Press DEL again to confirm the
action.
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To delete all entries:
1. Press and hold the DEL button
for four (4) seconds. DELETE ALL
will flash on the screen.
2. Press DEL again to confirm the
action. After deleting all entries,
NO RECORDS will appear on the
display screen.
MAKING AND RECEIVING
CALLS
Placing a Call
1. Lift the handset and dial the
number you wish to call.The
handset icon will appear on the
LCD to indicate phone is off hook.
2. Press the BOOST button and
turn the Clarity Power dial to
adjust volume.The BOOST
button will illuminate to indicate the amplification is on.
3. The call timer will start when
the handset is lifted and record
the length of your call.When
you hang up, the timer will
stop and will reset after 20
seconds.
Operating Your Telephone
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Hands Free Dialing
The telephone can be dialed without
lifting the handset or pressing the
HEADSET button (if a headset is
plugged in).This feature allows you to
dial the phone number and correct mistakes with the DEL button rather than
hanging up and redialing.
1. Dial the desired number. Lift the
handset or press the headset
button to transmit the call.
2. Before lifting the handset or pressing the HEADSET button (if a headset is plugged in), press the DEL
button and reenter the correct
number to correct any errors.
Receiving a Call
When a call is received, the audible
ringer will sound and the keypad will
flash to alert you of an incoming call. To
answer the call, lift the handset or press
the headset button (if a headset is
plugged in).
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Trouble Shooting
No Dial Tone/Phone Will Not
Operate
•Check all phone cords and connections. Make sure they are plugged in
securely.
•Switch out handset or telephone
line cords.
•Disconnect any other equipment that
may be attached to the phone.
Unable To Dial Out
•Make sure TONE/PULSE switch is set
correctly.
•Phone may be at the end of a long
line of phones (loop). Phone may not
be getting enough power from the
phone line. It may be necessary to
wait for a few seconds after lifting
the handset to begin dialing.
The Person On The Other End
Cannot Hear You
•Too many phones or phone devices
on the line may effect your phone’s
transmission. As a guideline, more
than five (5) phones or phone devices
may overload the phone line.
Disconnect one (1) or two (2) devices
to see if that eliminates the problem.
If not, contact your local phone company for load guidelines.
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•You may not be speaking directly into
the transmitter. Always speak directly
into the mouth piece in your normal
tone of voice.
Unable To Hear Phone Ringer
•Make sure the Ringer OFF/ON
setting is set to ON. Increase the
volume of the ring if necessary.
•Too many phone or phone devices on
a line may cause your phone to not
ring. Disconnect one (1) or two (2)
of the devices to see if the problem is
eliminated. If not, contact your local
phone company for load guide lines.
Volume Control Does Not Work
•BOOST must be activated to turn on
the additional amplification.
The PhoneBook And CID
Memories Do Not Work Or The
Hands Free Dialing Does Not
Work.
•Press the MODE key to confirm the
easy mode state. If the telephone is
in EASY mode, these features will not
work.Turn off EASY mode (in Setup
Menu) if you wish to use these
features (see page 12).
Trouble Shooting
Static On Line
Interference
•Your phone may be located near a
touch lamp, microwave, refrigerator
or other household appliances.Try
relocating your phone to another
area.
•Check cords and connections.
Frayed or poorly connected cords
can cause interference. Swap cords
if necessary.
•A cordless phone on your line may
cause static.Try disconnecting the
cordless phone.This may eliminate
the problem.
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•A RFI (Radio Frequency Interference)
filter can be placed on the line to
help minimize or eliminate radio or
CB transmissions.Try relocating the
telephone to another area.
•Extra devices attached to the telphone, such as cord detanglers, CID
units and answering machines may
cause static. Disconnecting the
devices may eliminate the problem.
Compatibility
Person On The Other End Of The
Telephone Cannot Hear You
•Speak directly into the handset transmitter in your normal tone of voice.
Make sure the transmitter opening is
clean and clear of obstructions.
•The Clarity 510 is not compatible
with key systems or AT & T PBX
Systems.These units have a large
electronic box controlling many
phones as one unit.
•The Clarity 510 is compatible with
Digital PBX Systems. If a standard,
single line phone works on the
system, your Clarity 510 should also.
There Is No Clock Display When
The Telephone Is Hung Up
•Clock is set by the network when a
CID call is received.The clock can
not be reset manually. In event that
the phone is unplugged or a power
failure occurs, you must wait for an
incoming CID call to reset the clock.
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Federal Communications Commissions Requirements
FCC Part 68 Information
This equipment complies with Part 68
of FCC Rules and the requirements
adopted by the ACTA.The FCC Part 68
Label is located on the BASE UNIT of
the telephone.This label contains, among
other information, a product identifier in
the format US:AAAEQ##TXXXX. If
requested, this information must be provided to your telephone company.
Connection to the network should be
made using standard modular telephone
jacks, USOC type RJ11C.The plug
and/or jacks used must comply with
FCC Part 68 Rules and requirements
adopted by the ACTA.
The REN is useful in determining the
quantity of devices that you may connect to your telephone line and still
allow these devices to ring when your
telephone number is called. Excessive
RENS on a telephone line may result in
the devices not ringing in response to
an incoming call. In most areas, but not
all, the sum of the RENs for all devices
that you may connect to your line
should not exceed five (5.0).To be certain of the number of devices that you
may connect to your line, you should
contact your local telephone company.
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The REN for this product is part of the
product identifier that has the format
US:AAAEQ##TXXXX.The digits represented by ## are the REN without a
decimal point.
If this telephone equipment, the Clarity
510 telephone, causes harm to the telephone network, the telephone company
will notify you in advance that temporary discontinuance of service may be
required. But, if advance notice isn’t
practical, the telephone company will
notify the customer as soon as possible. Also, you will be advised of your
right to file a complaint with the FCC if
you believe it is necessary.
The telephone company may make
changes in its facilities, equipment, operations or procedures that could affect
the proper functioning of your equipment if they do, you will be notified in
advance in order for you to make the
necessary modifications to maintain
uninterrupted service.
If trouble is experienced with this unit,
for repair or warranty information,
please contact customer service at the
phone number listed in the Warranty
section. If the equipment is causing harm
to the network, the telephone company
may request that you disconnect the
equipment until the problem is resolved.
Federal Communications Commissions Requirements
DO NOT DISASSEMBLE THIS
EQUIPMENT.
Part 15 of FCC Rules Interference
Information
It does not contain any user
serviceable components.
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions: (1) This device
may not cause harmful interference, and
(2) this device must accept any interference received, including interference
that may cause undesired operation.
Connection to party lines is subject to
tariffs. Contact the state public utility
commission, public service commission
or corporation commission for information.
If your home has specially wired alarm
equipment connected to the telephone
line, please ensure that the installation
of this equipment does not disable
alarm equipment by consulting your
telephone company or a qualified
installer.
This equipment is hearing aid
compatible.
We recommend the installation of an
AC surge arrester in the AC outlet to
which this equipment is connected. The
telephone companies report that electrical surges, typically lightning transients, are very destructive to customer
terminal equipment connected to AC
power sources.
Your Clarity 510 has been tested and
found to comply with the limits of a
Class B digital device, pursuant to Part
15 of FCC rules. These limits are
designed to provide reasonable protection against harmful interference in residential installation.
This equipment generates, uses, and can
radiate radio frequency energy and, if
not installed and used in accordance
with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that
interference will not occur in a particular installation; if this equipment does
cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, you are encouraged to try to
correct the interference by one of the
following measures:
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Federal Communications Commissions Requirements
1. Where it can be done safely,
reorient the receiving television or radio antenna.
2. To the extent possible, relocate the television, radio or
other receiver with respect to
the telephone equipment.
(This increases the separation
between the telephone equipment and the receiver.)
3. Connect the telephone equipment into an outlet on a circuit
different from that to which
the television, radio, or other
receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for
help.
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CAUTION: Changes or modifications not expressly approved by the
manufacturer responsible for compliance could void the user’s authority
to operate the equipment.
THE PARTY RESPONSIBLE FOR
PRODUCT COMPLIANCE
Clarity,A Division of Plantronics, Inc.
4289 Bonny Oaks Drive Chattanooga,
TN 37406
Telephone: 1-800-525-2748
WARRANTY & SERVICE
The following warranty and service
information applies only to products
purchased and used in the U.S. and
Canada. For warranty information in
other countries, please contact your
local retailer or distributor.
Limited Warranty
Clarity, A Division of Plantronics, Inc.
(“Clarity”) warrants to the original consumer purchaser that, except for limitations and exclusions set forth below,
this product shall be free from defects in
materials and workmanship for a period
of one (1) year from the date of original
purchase (“Warranty Period”).The obligation of Clarity under this warranty
shall be at Clarity’s option, without
charge, of any part or unit that proves
to be defective in material or workmanship during the Warranty Period.
Exclusions from Warranty
This warranty applies only to defects in
factory materials and factory workmanship. Any condition caused by accident,
abuse, misuse or improper operation,
violation of instructions furnished by
Clarity, destruction or alteration,
improper electrical voltages or currents,
or repair or maintenance attempted by
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anyone other than Clarity or an authorized service center, is not a defect covered by this warranty.Telephone companies manufacture different types of
equipment and Clarity does not warrant
that its equipment is compatible with
the equipment of a particular phone
company.
Implied Warranties
Under state law, you may be entitled to
the benefit of certain implied warranties.
These implied warranties will continue
in force only during the warranty period. Some states do allow limitations on
how long an implied warranty lasts, so
the above limitation may not apply to
you.
Incidental or Consequential
Damages
Neither Clarity nor your retail dealer or
selling distributors has any responsibility
for any incidental or consequential damages including without limitation, commercial loss or profit, or for any incidental expenses, expenses, loss of time, or
inconvenience. Some states do not allow
exclusion or limitation of incidental or
consequential damage, so the above limitation or exclusion may not apply to you.
31
WARRANTY & SERVICE
Other Legal Rights
This warranty gives you specific legal
rights and you may also have other
rights which vary from state to state.
How to Obtain Warranty Service
To obtain warranty service, please prepay shipment and return the unit to the
appropriate facility listed below.
In the United States
Clarity Service Center
4289 Bonny Oaks Drive
Chattanooga,Tennessee 37406
Tel: (866) 525-2748
Fax: (800) 325-8871
Please use the original container, or pack
the unit(s) in a sturdy carton with
sufficient packing material to prevent
damage. Include the following information:
1. A proof-of-purchase indicating
model number and date of
purchase.
2. Bill-to address.
3. Ship-to address.
4. Number and description of
units shipped.
5. Name and telephone number of
person to call, should contact
be necessary.
6. Reason for return and description of the problem.
Please retain your sales receipt.
In Canada
Plantronics Service Center
1455 Pitfield Boulevard
Saint-Laurent
Quebec H4S 1G3
Tel: (800) 540-8363
(514) 956-8363
Fax: (514) 956-1825
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Damage occurring during shipment is
deemed the responsibility of the
carrier, and claims should be made
directly with the carrier.
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