VTech C4200 User guide
Analog Contemporary Series
Master User Guide
Models:
Analog corded lobby hotel telephone - A2100,
Analog corded 1-line hotel telephone - A2210,
Analog corded 2-line hotel telephone - A2220,
Analog corded trimstyle hotel telephone - A2310,
Analog cordless 1-line hotel telephone - A2410,
Analog cordless 2-line hotel telephone - A2420,
Analog cordless charging base - C4000,
Analog cordless charging stand - C4010,
Analog cordless 1-line accessory handset - C4100, and
Analog cordless 2-line accessory handset - C4200
Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock
and injury, including the following:
1. This product should be installed by a qualified technician.
2. This product should only be connected to the host equipment and never directly to the network such as Public Switch Telephone
Network (PSTN) or Plain Old Telephone Services (POTS).
3. Read and understand all instructions.
4. Follow all warnings and instructions marked on the product.
5. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
6. Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or swimming pool, or in a wet
basement or shower.
7. Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
8. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from
overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This
product should never be placed near or over a radiator or heat register. This product should not be placed in any area where
proper ventilation is not provided.
9. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the
type of power supply on the premises, consult your dealer or local power company.
10. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.
11. Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch
dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.
12. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or
removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or
other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.
13. Do not overload wall outlets and extension cords.
14. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled onto the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered
by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work
by an authorized technician to restore the product to normal operation.
E. If the product has been dropped and the telephone base and/or handset has been damaged.
F. If the product exhibits a distinct change in performance.
15. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.
16. Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created
when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event
associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put
a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flamesupporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such
environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline
vapors; etc.); a leak of natural gas; etc.
17. Only put the handset of your telephone next to your ear when it is in normal talk mode.
18. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to
hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
19. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check
with local codes for possible special disposal instructions.
20. In wall mounting position, make sure to mount the telephone base on the wall by aligning the eyelets with the mounting studs of
the wall plate. Then slide the telephone base down on both mounting studs until it locks into place. Refer to the full instructions
in Installation in the user’s manual.
21. CAUTION: Keep small metallic objects such as pins and staples away from the handset receiver.
22.CAUTION: There may be a risk of explosion if a wrong type of handset battery is used (A2410, A2420, C4100 and C4200). Use only the supplied rechargeable battery (BT264392/BT266342) or replacement battery (BT266342). Dispose of used batteries according to the information in The RBRC® seal in the user’s manual.
SAVE THESE INSTRUCTIONS
Table of contents
Parts checklist..................................................................................................................................................................................... 1
Telephone layout................................................................................................................................................................................. 2
Analog corded lobby - A2100................................................................................................................................................................ 2
Analog corded 1-line - A2210................................................................................................................................................................ 3
Analog corded 2-line - A2220................................................................................................................................................................ 4
Analog corded trimstyle - A2310........................................................................................................................................................... 5
Analog cordless 1-line - A2410.............................................................................................................................................................. 6
Analog cordless 2-line - A2420.............................................................................................................................................................. 7
Analog cordless charging base - C4000............................................................................................................................................... 8
Analog cordless charging stand - C4010.............................................................................................................................................. 9
Analog cordless 1-line accessory handset - C4100............................................................................................................................ 10
Analog cordless 2-line accessory handset - C4200............................................................................................................................ 11
Installation......................................................................................................................................................................................... 12
Analog corded lobby/1-line/2-line - A2100/A2210/A2220.................................................................................................................... 12
Analog corded trimstyle - A2310......................................................................................................................................................... 14
Analog cordless 1-line/2-line - A2410/A2420...................................................................................................................................... 16
Analog cordless charging base - C4000............................................................................................................................................. 19
Analog cordless charging stand - C4010............................................................................................................................................ 20
Analog cordless 1-line/2-line accessory handset - C4100/C4200....................................................................................................... 21
Telephone settings........................................................................................................................................................................... 22
Analog corded lobby/1-line/2-line/trimstyle - A2100/A2210/A2220/A2310.......................................................................................... 22
Analog cordless 1-line/2-line - A2410/A2420...................................................................................................................................... 24
Telephone operation......................................................................................................................................................................... 26
Analog corded lobby - A2100.............................................................................................................................................................. 26
Analog corded 1-line - A2210.............................................................................................................................................................. 27
Analog corded 2-line - A2220.............................................................................................................................................................. 28
Analog corded trimstyle - A2310......................................................................................................................................................... 30
Analog cordless 1-line - A2410............................................................................................................................................................ 31
Analog cordless 2-line - A2420............................................................................................................................................................ 34
Appendix............................................................................................................................................................................................ 37
Handset battery................................................................................................................................................................................... 37
Troubleshooting................................................................................................................................................................................... 38
Precautions for users of implanted cardiac pacemakers..................................................................................................................... 41
Operating range.................................................................................................................................................................................. 41
About cordless telephones.................................................................................................................................................................. 41
The RBRC® seal.................................................................................................................................................................................. 41
VTech Hospitality limited warranty program........................................................................................................................................ 42
FCC, ACTA and IC regulations........................................................................................................................................................... 43
Maintenance........................................................................................................................................................................................44
Technical specifications...................................................................................................................................................................... 45
Index................................................................................................................................................................................................... 46
ii
Items contained in the respective telephone package:
Model Name
Analog corded lobby
Analog corded 1-line
Analog corded 2-line
Model Parts included
number
A2100
Telephone base with
faceplate and overlay
Corded
handset
Mounting
bracket
Telephone
line cord
Telephone base with
faceplate and overlay
Corded
handset
Mounting
bracket
Telephone
line cord
Telephone base with
faceplate and overlay
Corded
handset
Mounting
bracket
Telephone
line cord
Telephone base with
faceplate and overlay
Corded
handset
Mounting
bracket
Telephone
line cords (2)
A2210
A2220
Analog corded trimstyle A2310
A2410
BY 1021
Analog cordless 1-line
Telephone base with Cordless Mounting Battery Screw Power adapter Telephone
with RJ-45 cord line cord
faceplate and overlay handset bracket
A2420
BY 1021
Analog cordless 2-line
Telephone base with Cordless Mounting Battery Screw Power adapter Telephone
with RJ-45 cord line cord
faceplate and overlay handset bracket
Analog cordless
charging base
C4000
Mounting bracket
with a screw
Charging base
Analog cordless
charging stand
C4010
Power adapter
with RJ-45 cord
Charging stand
Analog cordless
2-line accessory
handset
BY 1021
C4100
Cordless
handset
Battery
Cordless
handset
Battery
Screw
C4200
BY 1021
Analog cordless
1-line accessory
handset
Screw
Power adapter
with RJ-45 cord
Parts checklist
Parts checklist
Telephone layout
Analog corded lobby - A2100
Data port
Switch hook
Wall mount clip
RINGER VOL
+/VOLUME
-/VOLUME
Telephone layout
Analog corded 1-line - A2210
MESSAGE
WAITING LED
DATA port
Wall mount clip
Sticker covering jumpers
RINGER VOL
Autodial keys
PAUSE (recessed key)
PROGRAM (recessed key)
FLASH
MUTE
+/VOLUME
-/VOLUME
/SPEAKER
HOLD
Telephone layout
Switch hook
Telephone layout
Analog corded 2-line - A2220
MESSAGE WAITING LED
DATA port
Switch hook
Wall mount clip
Sticker covering jumpers
RINGER VOL
Autodial keys
PAUSE (recessed key)
PROGRAM (recessed key)
FLASH
MUTE
+/VOLUME
-/VOLUME
/SPEAKER
LINE 1 LINE 2 CONF HOLD
Telephone layout
Analog corded trimstyle - A2310
MESSAGE WAITING LED
Wall mount clip
-/VOLUME/+
MUTE
MUTE LED
FLASH
RINGER VOL
Telephone layout
FAX/DATA port
Switch hook
Telephone layout
Analog cordless 1-line - A2410
MESSAGE WAITING LED
DATA port
Wall mount clip
Autodial keys
PAUSE (recessed key)
PROGRAM (recessed key)
INT
REDIAL
FLASH
/FIND HANDSET
MUTE
+/VOLUME
-/VOLUME
/SPEAKER
HOLD
CHARGE LED
IN USE LED
-/VOLUME/+
MESSAGE WAITING LED
TALK
REDIAL
HOLD
/SPEAKER
MUTE
OFF
FLASH
INTERCOM
LOW BATTERY LED
Telephone layout
Analog cordless 2-line - A2420
MESSAGE WAITING LED
DATA port
Autodial keys
PAUSE (recessed key)
PROGRAM (recessed key)
INT
REDIAL
FLASH
/FIND HANDSET
MUTE
+/VOLUME
-/VOLUME
/SPEAKER
HOLD
CHARGE LED
LINE 1 LINE 2 CONF
-/VOLUME/+
MESSAGE WAITING LED
LINE 1
CONF
/SPEAKER
INTERCOM
LINE 2
HOLD
MUTE
OFF
FLASH
REDIAL
LOW BATTERY LED
Telephone layout
Wall mount clip
Telephone layout
Analog cordless charging base - C4000
Wall mount clip
CHARGE LED
Telephone layout
Analog cordless charging stand - C4010
Telephone layout
CHARGE LED
Telephone layout
Analog cordless 1-line accessory handset - C4100
-/VOLUME/+
MESSAGE WAITING LED
TALK
REDIAL
HOLD
/SPEAKER
MUTE
OFF
FLASH
INTERCOM
LOW BATTERY LED
10
Telephone layout
Analog cordless 2-line accessory handset - C4200
LINE 1
CONF
/SPEAKER
INTERCOM
LINE 2
HOLD
MUTE
OFF
FLASH
REDIAL
LOW BATTERY LED
11
Telephone layout
-/VOLUME/+
MESSAGE WAITING LED
Installation
Analog corded lobby/1-line/2-line - A2100/A2210/A2220
Telephone base installation
This telephone can be adapted to desktop use or mount on a standard telephone wall plate.
Installation option - desktop position
1. Turn the telephone base over with the bottom side facing up. Connect the coiled handset cord to the telephone base.
Coiled handset cord jack
2. Insert the tabs into the grooves to affix the mounting bracket in place.
3. Install the telephone base as shown below.
Telephone wall jack
If you have High Speed Internet
Access service, a DSL filter (not
included) is required.
Telephone line cord
Telephone line jack
12
Installation
Analog corded lobby/1-line/2-line - A2100/A2210/A2220
Installation option - converting from desktop to wall mount position
To mount the telephone base on the wall:
1. Set aside the handset. On the telephone base cradle, place a coin in the provided slit of the wall mount clip and rotate a half
turn (180 degrees). It locks into place with the protruding edge pointing towards the upper edge of the telephone base. This
protruding edge holds the handset when the phone is mounted on the wall.
Protruding edge
2. Turn the telephone base over with the bottom side facing up. To remove the mounting bracket, firmly push both tabs downward
and pull up until both tabs release from the grooves.
Installation
Mounting
bracket
3. Mount the telephone base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the telephone
base down on both mounting studs until it locks into place.
Eyelets
4. Place the handset on the telephone base cradle.
13
Installation
Analog corded trimstyle - A2310
Telephone base installation
The telephone can be adapted to desktop use or mount on a standard telephone wall plate.
Installation option - desktop position
1. Turn the telephone base over with the bottom side facing up. Connect the telephone line cord to the telephone base and route
along the wire duct.
Wire duct
Telephone line jack
2. Position the mounting bracket as shown. Insert the two small tabs of the mounting bracket into the lower slots on the telephone
base. Then press the large tab on the mounting bracket and firmly push it into the upper groove on the telephone base.
3. Install the telephone base as shown below. Then connect the coiled handset cord to the telephone base.
Telephone wall jack
If you have High Speed Internet
Access service, a DSL filter (not
included) is required.
14
Installation
Analog corded trimstyle - A2310
Installation option - converting from desktop to wall mount position
To mount the telephone base on the wall:
1. Set aside the handset. On the telephone base cradle, place a coin in the provided slit of the wall mount clip and rotate a half turn
(180 degrees). It locks into place with the protruding edge pointing towards the upper edge of the charging base. This protruding
edge holds the cordless handset when the phone is mounted on the wall.
Protruding edge
2. Unplug the telephone line cord from the telephone wall jack. Then press the large tab on the mounting bracket to remove it from
the upper groove on the telephone base.
Installation
3. Turn the mounting bracket upside down. Remove the telephone line cord from the wire duct and then route it through the
rectangular hole on the mounting bracket. Insert the small tabs on the mounting bracket into the upper slots on the telephone
base. Then press the large tab on the mounting bracket and firmly push it into the lower groove on the telephone base.
4. Mount the telephone base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the telephone
base down on both mounting studs until it locks into place. Place the handset on the telephone base cradle.
Eyelets
Telephone wall jack
If you have High Speed Internet Access
service, a DSL filter (not included) is required.
15
Installation
Analog cordless 1-line/2-line - A2410/A2420
Telephone base installation
This telephone can be adapted to desktop use or mount on a standard telephone wall plate.
Installation option - desktop position
1. Turn the telephone base over with the bottom side facing up. Insert the tabs into the grooves to affix the mounting bracket in place.
2. Plug the power adapter into an electrical outlet not controlled by a wall switch.
Electrical outlet not
controlled by a wall switch
Power
adapter
RJ-45
cord
Telephone wall jack
Telephone
line cord
RJ-45 cord
Telephone
line cord
If you have High Speed
Internet Access service, a DSL filter (not included) is required.
Power cord jack
3. When the telephone base has been initially installed, press
press /SPEAKER again to hang up.
/SPEAKER on the telephone base. Listen for a dial tone and then
CAUTION:
Use only the supplied RJ-45 cord and power adapter. RJ-45 cord is not designed for use in any other IT devices. Misuse of RJ-45 cord on your
other IT devices shall be prohibited. To order a replacement, visit our website at www.vtechhotelphones.com or call 1-888-907-2007.
16
Installation
Analog cordless 1-line/2-line - A2410/A2420
Installation option - converting from desktop to wall mount position
To mount the telephone base on the wall:
1. Unplug the power adapter and telephone line cord. Disconnect the power cord from the telephone base.
2. Set aside the handset. On the telephone base cradle, place a coin in the provided slit of the wall mount clip and rotate a half
turn (180 degrees). It locks into place with the protruding edge pointing towards the upper edge of the telephone base. This
protruding edge holds the handset when the phone is mounted on the wall.
Protruding edge
Mounting
bracket
4. Mount the telephone base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the telephone
base down on both mounting studs until it locks into place.
Eyelets
5. Connect the power cord to the telephone base. Plug the power adapter into an electrical outlet not controlled by a wall switch,
and plug the telephone line cord into the telephone wall jack. Then place the cordless handset on the telephone base cradle.
17
Installation
3. Turn the telephone base over with the bottom side facing up. To remove the mounting bracket, firmly push both tabs downward
and pull up until both tabs release from the grooves.
Installation
Analog cordless 1-line/2-line - A2410/A2420
Handset battery installation
Install the battery as shown below.
1. Gently lift the handset cover. Do not detach the speaker wires between the handset cover and the handset.
2. Plug the battery connector securely into the socket inside the handset battery compartment.
3. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.
4. To replace the handset cover, align all the tabs on the handset cover against the corresponding grooves on the handset, then
firmly push downward until all the tabs lock in the grooves. Then install the screw at the bottom of the handset.
1
2
3
4
BY 1021
BY 1021
FCC ID
Replace a handset battery
1. Use a narrow object to open the screw cover and remove the screw. Insert a 5 mm standard screwdriver in the provided slot and
then twist and lift to remove the handset cover. Do not detach the speaker wires between the handset cover and the handset.
Screw
cover
2. Unplug the battery connector from the socket and then remove the battery from the handset battery compartment.
3. Follow Step 2 to Step 4 in Handset battery installation above to install a new battery.
CAUTIONS:
• There may be a risk of explosion if a wrong type of handset battery is used. Use only the supplied rechargeable battery (BT264392/BT266342)
or replacement battery (BT266342). To order a replacement, visit our website at www.vtechhotelphones.com or call 1-888-907-2007.
• FCC ID is shown on the back of the cordless handset body after the handset cover is removed.
• Dispose of used batteries according to the information in The RBRC® seal on page 41.
Handset registration
Place the cordless handset on the telephone base cradle. Handset registration happens automatically the first time a cordless
handset is placed on the telephone base. When the registration process completes, the MESSAGE WAITING LED flashes once and
you hear 3 rising beeps as confirmation. Each telephone base accommodates up to 4 cordless handsets. When the telephone base
has already registered 4 cordless handsets, one of the registered cordless handsets must be deregistered or registered to another
telephone base before adding a new cordless handset.
Handset deregistration
When a registered cordless handset is idle, press *331734# and then press HOLD. You hear 3 rising beeps as confirmation when
the deregistration process completes.
Register a handset to another telephone base
Any analog cordless 1-line handset can register to any analog cordless 1-line telephone base. Any analog cordless 2-line handset
can register to any analog 2-line telephone base.
When a registered cordless handset is idle, place it on another telephone base. This cordless handset automatically registers to the
new telephone base.
Handset battery charging
The battery must be fully charged before using the cordless handset for the first time. The CHARGE LED turns on when the
cordless handset is charging on the telephone base, charging base or charging stand. The battery is fully charged after 16 hours
of continuous charging. For best performance, keep the cordless handset in the telephone base, charging base or charging stand
when not in use.
18
Installation
Analog cordless charging base - C4000
Charging base installation
The charging base can be adapted to desktop use or mount on a standard telephone wall plate.
Installation option - desktop position
1. Turn the charging base over with the bottom side facing up. Position the mounting bracket as shown. Connect the power cord to
the charging base and route the cord out from the large eyelet on the mounting bracket.
Power cord jack
2. Insert the tabs of the mounting bracket as the direction shown below. Then tighten the screw to affix the mounting bracket.
3. Plug the power adapter into an electrical outlet not controlled by a wall switch.
Installation option - converting from desktop to wall mount position
1. Unplug the power adapter from the electrical outlet.
2. Set aside the cordless handset. On the telephone base cradle, place a coin in the provided slit of the wall mount clip and rotate
a half turn (180 degrees). It locks into place with the protruding edge pointing towards the upper edge of the charging base. This
protruding edge holds the cordless handset when the phone is mounted on the wall.
Protruding edge
3. Loosen the screw from the mounting bracket and remove the mounting bracket from the grooves.
Screw
4. Turn the mounting bracket upside down. Insert the tabs of the mounting bracket into the lower grooves on the charging base.
Then tighten the screw to affix the mounting bracket.
Eyelets
5. Mount the charging base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the charging
base down on both mounting studs until it locks into place.
6. Plug the power adapter into an electrical outlet not controlled by a wall switch.
19
Installation
Screw
Installation
Analog cordless charging stand - C4010
Charging stand installation
The charging stand is designed for desktop use. Install the charging stand as shown below.
Electrical outlet not
controlled by a wall switch
Power adapter
RJ-45 cord
20
Installation
Analog cordless 1-line/2-line accessory handset - C4100/C4200
Handset battery installation
Install the battery as shown below.
1. Gently lift the handset cover. Do not detach the speaker wires between the handset cover and the handset.
2. Plug the battery connector securely into the socket inside the handset battery compartment.
3. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.
4. To replace the handset cover, align all the tabs on the handset cover against the corresponding grooves on the handset, then
firmly push downward until all the tabs lock in the grooves. Then install the screw at the bottom of the handset.
1
2
3
4
BY 1021
BY 1021
FCC ID
1. Use a narrow object to open the screw cover and remove the screw. Insert a 5 mm standard screwdriver in the provided slot and
then twist and lift to remove the handset cover.
Screw
cover
2. Unplug the battery connector from the socket and then remove the battery from the handset battery compartment.
3. Follow Step 2 to Step 4 in Handset battery installation above to install a new battery.
CAUTIONS:
• There may be a risk of explosion if a wrong type of handset battery is used. Use only the supplied rechargeable battery (BT264392/BT266342) or
replacement battery (BT266342). To order a replacement, visit our website at www.vtechhotelphones.com or call 1-888-907-2007.
• FCC ID is shown on the back of the cordless handset body after the handset cover is removed.
• Dispose of used batteries according to the information in The RBRC® seal on page 41.
Handset registration
Place the cordless handset on the telephone base cradle. Handset registration happens automatically the first time a cordless
handset is placed on the telephone base. When the registration process completes, the MESSAGE WAITING LED flashes once and
you hear 3 rising beeps as confirmation. Each telephone base accommodates up to 4 cordless handsets. When the telephone base
has already registered 4 cordless handsets, one of the registered cordless handsets must be deregistered or registered to another
telephone base before adding a new cordless handset.
Handset deregistration
When a registered cordless handset is idle, press *331734# and then press HOLD. You hear 3 rising beeps as confirmation when
the deregistration process completes.
Register a handset to another telephone base
Any analog cordless 1-line handset can register to any analog cordless 1-line telephone base. Any analog cordless 2-line handset
can register to any analog 2-line telephone base.
When a registered cordless handset is idle, place it on another telephone base. This cordless handset automatically registers to the
new telephone base.
Handset battery charging
The battery must be fully charged before using the cordless handset for the first time. The CHARGE LED turns on when the
cordless handset is charging on the telephone base, charging base or charging stand. The battery is fully charged after 16 hours
of continuous charging. For best performance, keep the cordless handset in the telephone base, charging base or charging stand
when not in use.
21
Installation
Replace a handset battery
Telephone settings
Analog corded lobby/1-line/2-line/trimstyle - A2100/A2210/A2220/A2310
Default settings are indicated by asterisks (*).
Setting
Options
Adjustable by:
Handset earpiece volume
1, 2*, 3, 4
(for models A2210 and A2220 only)
User and administrator
Handset earpiece volume
(for model A2310 only)
User and administrator
1, 2, 3*, 4, 5
Speakerphone volume
1, 2, 3, 4, 5*, 6, 7, 8
(for models A2210 and A2220 only)
User and administrator
Ringer volume
Low, Medium*, High
User and administrator
Ringer tone
Tone 1*, Tone 2, Tone 3
Administrator only
Flash
1 (100ms), 2 (300ms), 3* (600ms)
(for models A2210 and A2220 only)
Administrator only
Voicemail voltage detection
(for models A2210, A2220 and
A2310 only)
Administrator only
Disable voicemail voltage detection,
Periodic low voltage pulse detection method,
Steady high voltage and periodic high voltage
pulse detection method
Ringer tone
There are 3 ringer tone options. For 2-line model (A2220), changing the ringer tone of either LINE 1 or LINE 2 applies to both phone lines.
To change the ringer tone:
RINGER VOL
Mounting
bracket
FAX/DATA
1. Turn the telephone base over with the bottom side facing up.
• For lobby (A2100), 1-line (A2210) and 2-line (A2220) models, remove the mounting bracket if it is in desktop position. To
remove the mounting bracket, firmly push both tabs downward and pull up until they release from the grooves.
• For trimstyle model (A2310), remove the mounting bracket. To remove the mounting bracket, firmly press down the tab on it
and pull out to detach it from the telephone base.
(For A2100, A2210 or A2220 models)
(For A2310 model)
2. Slide the ringer tone switch to select the desired detented position using a narrow object such as a standard screwdriver.
Ringer tone
switch
(For A2100, A2210 or A2220 models)
(For A2310 model)
3. Install the mounting bracket accordingly.
Flash
For 1-line and 2-line models (A2210 and A2220), there are 3 flash duration options that can be programmed.
To change the flash duration:
1. Remove the faceplate and overlay if they are on the telephone base. Press /SPEAKER on the telephone base or lift the
handset. Then press the recessed PROGRAM key. The MUTE key flashes when in administrator mode.
2. Press FLASH and you hear 3 beeps. Then press a dialing key, 1 (100ms), 2 (300ms) or 3 (600ms), to select the desired flash
duration. Press the recessed PROGRAM key again. You hear 3 rising beeps as confirmation.
22
Telephone settings
Analog corded lobby/1-line/2-line/trimstyle - A2100/A2210/A2220/A2310
Voicemail voltage detection
For 1-line and 2-line models (A2210 and A2220), there are 3 options to set the voicemail voltage detection on the telephone base.
To disable the voicemail voltage detection:
1. Remove the faceplate and overlay if they are on the telephone base. Then remove the sticker Jumper
on the telephone base.
2. Use a narrow object to unplug all the jumpers from the telephone base.
1
2
3 4
3. Place the sticker back in place.
To set the voicemail voltage detection by the periodic low voltage pulse detection method:
1. Remove the faceplate and overlay if they are on the telephone base. Then remove the sticker on the telephone base.
2. Use a narrow object to unplug all the jumpers from the telephone base. Then plug the jumpers
into 1 , 2 and 3 .
3. Place the sticker back in place.
To set the voicemail voltage detection by the steady high voltage and periodic high voltage pulse detection method:
1. Remove the faceplate and overlay if they are on the telephone base. Then remove the sticker on the telephone base.
2. Use a narrow object to unplug all the jumpers from the telephone base. Then plug the jumpers
into 1 , 2 and 4 .
3. Place the sticker back in place.
For trimstyle model (A2310), there are 3 options to set the voicemail voltage detection on the telephone base.
To set the voicemail voltage detection by the periodic low voltage pulse detection method:
1. Remove the sticker at the bottom of the telephone base.
2. Use a narrow object to unplug all the jumpers from the telephone base. Then plug the jumpers into
1 , 2 and 3 .
3. Place the sticker back in place.
1
2
3
4
To set the voicemail voltage detection by the steady high voltage and periodic high voltage pulse detection method:
1. Remove the sticker at the bottom of the telephone base.
2. Use a narrow object to unplug all the jumpers from the telephone base. Then plug the jumpers into 1 , 2 and 4 .
3. Place the sticker back in place.
Autodial keys
For 1-line and 2-line models (A2210 and A2220), there are up to 10 programmable guest-service (autodial) keys. Program these
keys to automatically dial telephone numbers or to activate telephone system features.
To program an autodial key:
1. Remove the faceplate and overlay if they are on the telephone base. Press /SPEAKER on the telephone base or lift the
handset. Then press the recessed PROGRAM key. The MUTE key flashes when in administrator mode.
2. Press the desired autodial key where the telephone number is to be stored. You hear 3 beeps.
3. Enter the telephone number (up to 16 digits).
• To insert a pause in the stored number, press the recessed PAUSE key.
4. The telephone stores the number automatically when 16 digits are entered. When the number has less than 16 digits, press the
recessed PROGRAM key again. You hear 3 rising beeps as confirmation.
To clear the programmed autodial key:
1. Remove the faceplate and overlay if they are on the telephone base. Press /SPEAKER on the telephone base or lift the
handset. Then press the recessed PROGRAM key. The MUTE key flashes when in administrator mode.
2. Press the autodial key where the telephone number is to be deleted. You hear 3 beeps. Press the recessed PROGRAM key
again. You hear 3 rising beeps as confirmation.
23
Telephone settings
To disable the voicemail voltage detection:
1. Remove the sticker at the bottom of the telephone base.
2. Use a narrow object to unplug all the jumpers from the telephone base.
3. Place the sticker back in place.
Telephone settings
Analog cordless 1-line/2-line - A2410/A2420
Default settings are indicated by asterisks (*).
Setting
Options
Adjustable by:
Listening volume - handset
1, 2, 3, 4*, 5, 6
User and administrator
Speakerphone volume - handset
1, 2, 3, 4*, 5, 6
User and administrator
Speakerphone volume - telephone base
1, 2, 3, 4*, 5, 6
User and administrator
Ringer volume - telephone base
1, 2*, 3
User and administrator
Ringer tone - telephone base
Tone 1*, Tone 2, Tone 3
Administrator only
Flash
1 (100ms), 2 (300ms), 3* (600ms)
Administrator only
RF transmission power - telephone base
1 (low), 2* (middle), 3 (high)
Administrator only
Hold
00 (auto-release disabled), 01 - 14, 15*, 16 - 99 minutes Administrator only
Voicemail voltage detection
0 (disable), 1 (enable)*
Administrator only
• Steady high voltage, periodic high
voltage pulse and periodic low
voltage pulse detection method
• Line reversal method
• FSK detection method
Ringer tone
There are 3 ringer tones options that can be assigned to the telephone base. For 2-line model (A2420), changing the ringer tone of
either LINE 1 or LINE 2 applies to both phone lines.
To change the ringer tone:
1. Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key.
2. Press 00 and you hear 3 beeps. Then press a dialing key, 1, 2 or 3, to select the desired ringer tone. You hear 3 rising beeps as confirmation.
Flash
There are 3 flash duration options that can be programmed.
To change the flash duration:
1. Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key.
2. Press FLASH and you hear 3 beeps. Then press a dialing key, 1 (100ms), 2 (300ms) or 3 (600ms), to select the desired flash
duration. You hear 3 rising beeps as confirmation.
RF transmission power
There are 3 RF transmission power options on the telephone base that can be programmed.
To change the RF transmission power control level:
1. Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key.
2. Press 01 and you hear 3 beeps. Then press a dialing key, 1 (low - coverage of 25% of maximum working distance), 2 (middle coverage of 50% maximum working distance) or 3 (high - coverage of 100% of maximum working distance), to select the desired
RF transmission power control level. You hear 3 rising beeps as confirmation.
Hold
The call on hold timeout duration can be programmed from 01 to 99 minutes. Select 00 to disable the auto-release feature on call on hold.
To change the call on hold timeout duration:
1. Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key.
2. Press 02 and you hear 3 beeps. Then press the dialing keys from 00 to 99 minutes. You hear 3 rising beeps as confirmation.
24
Telephone settings
Analog cordless 1-line/2-line - A2410/A2420
Voicemail voltage detection
There are 3 voicemail voltage detection methods on the telephone base that can be programmed.
To change the voicemail voltage detection by the steady high voltage, periodic high voltage pulse and periodic low voltage
pulse detection method:
1. Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key.
2. Press 10 and you hear 3 beeps. Then press a dialing key, 0 (disable) or 1 (enable), to select the desired setting. You hear
3 rising beeps as confirmation.
To change the voicemail voltage detection by the line reversal method:
1. Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key.
2. Press 11 and you hear 3 beeps. Then press a dialing key, 0 (disable) or 1 (enable), to select the desired setting. You hear
3 rising beeps as confirmation.
To change the voicemail voltage detection by the FSK detection method:
1. Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key.
2. Press 12 and you hear 3 beeps. Then press a dialing key, 0 (disable) or 1 (enable), to select the desired setting. You hear
3 rising beeps as confirmation.
Autodial keys
This telephone has up to 10 programmable guest-service (autodial) keys. Program these keys to automatically dial telephone
numbers or to activate telephone system features.
To clear the programmed autodial key:
1. Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key.
2. Press the autodial key where the telephone number is to be deleted. You hear 3 beeps. Press the recessed PROGRAM key
again. You hear 3 rising beeps as confirmation.
25
Telephone settings
To program an autodial key:
1. Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key.
2. Press the desired autodial key where the telephone number is to be stored. You hear 3 beeps.
3. Enter the telephone number (up to 32 digits).
• To insert a pause in the stored number, press the recessed PAUSE key.
4. The telephone stored the number automatically when 32 digits are entered. When the number has less than 32 digits, press the
recessed PROGRAM key again. You hear 3 rising beeps as confirmation.
Telephone operation
Analog corded lobby - A2100
Receive a call
The telephone rings when there is an incoming call. Lift the corded handset from the telephone base to answer.
Place a call
Lift the corded handset and it automatically connects to the operator. Refer to your PABX user’s manual for automatic dialing.
End a call
Place the corded handset in the telephone base.
Volume
Listening volume and ringer volume can be adjusted from the telephone base.
To adjust the listening volume:
During a call, press +/VOLUME or -/VOLUME to adjust the listening volume. The next call returns to the default listening volume.
To adjust the ringer volume:
At any time, slide the RINGER VOL switch on the right side of the telephone base to adjust the ringer volume.
26
Telephone operation
Analog corded 1-line - A2210
Using the corded handset and the telephone base
The corded handset and the telephone base speakerphone cannot be used at the same time. However, calls can be switched
between the corded handset and the telephone base speakerphone.
Receive a call
When there is an incoming call, the telephone rings and the MESSAGE WAITING LED flashes.
To answer a call using the corded handset:
Lift the corded handset from the telephone base.
To answer a call using the telephone base:
On the telephone base, press /SPEAKER. The
/SPEAKER key illuminates when in speakerphone mode.
Place a call
Lift the corded handset or press /SPEAKER on the telephone base. Listen for a dial tone and then dial the desired number, or
press an autodial key to dial a programmed number. The /SPEAKER key illuminates when in speakerphone mode.
End a call
Place the corded handset in the telephone base, or press
/SPEAKER when in speakerphone mode.
Switch a call between the corded handset and the telephone base speakerphone
•
•
•
To switch a call from the corded handset to the telephone base speakerphone, press /SPEAKER on the telephone base, then
place the corded handset on the telephone base cradle.
To switch a call from the telephone base speakerphone to the corded handset currently on the telephone base cradle, lift the
corded handset from the telephone base cradle.
To switch a call from the telephone base speakerphone to the corded handset which is not on the telephone base cradle, press /SPEAKER on the telephone base.
Share a call
During a call, parallel telephones (telephones on the same line) can join the call.
To join a call:
During a call, lift the corded handset or press
/SPEAKER to join.
Volume
Listening volume and ringer volume can be adjusted from the telephone base.
To adjust the listening volume:
During a call, press +/VOLUME or -/VOLUME to adjust the listening volume. The next call returns to the default listening volume.
Call waiting
1. When you hear a call waiting tone during a call, press FLASH on the telephone base to put your current call on hold and take
the new incoming call.
2. Press FLASH or the switch hook once rapidly at any time to switch back and forth between calls.
Mute
To mute the microphone:
1. During a call, press MUTE on the telephone base. The MUTE key illuminates when the mute function is turned on. You can hear
the party on the other end but they cannot hear you.
2. Press MUTE again to resume the conversation. The light on the MUTE key turns off.
Hold
When a call is placed on hold, any parallel phone that tries to use the same phone line will take the call off hold and pick the call.
To place a call on hold:
1. During a call, press HOLD on the telephone base to place that call on hold. The HOLD key flashes when the call is placed on hold.
2. To release the call from hold, press /SPEAKER, HOLD or lift the handset from the telephone base cradle.
27
Telephone operation
To adjust the ringer volume:
At any time, slide the RINGER VOL switch on the right side of the telephone base to adjust the ringer volume.
Telephone operation
Analog corded 2-line - A2220
Using the corded handset and the telephone base
The corded handset and the telephone base speakerphone cannot be used at the same time. However, calls can be switched
between the corded handset and the telephone base speakerphone.
Receive a call
•
•
When there is a line 1 incoming call, the telephone rings. The MESSAGE WAITING LED and LINE 1 key flash.
When there is a line 2 incoming call, the telephone rings. LINE 2 key flashes.
To answer a call using the corded handset:
Lift the cordless handset. It automatically connects to the ringing line. The respective line key illuminates when in use.
To answer a call using the telephone base:
Press the flashing line key for the ringing line, or press /SPEAKER. It automatically connects to the ringing line. The respective
line key and the /SPEAKER key illuminate when in use.
Place a call
Lift the corded handset, or press LINE 1, LINE 2, or /SPEAKER on the telephone base. Listen for a dial tone and then dial the
desired number, or press an autodial key to dial a programmed number. The respective line key illuminates when in use. The
/SPEAKER key illuminates when in speakerphone mode.
End a call
Place the corded handset in the telephone base, or press
/SPEAKER or the active line key when in speakerphone mode.
Switch a call between the corded handset and the telephone base speakerphone
•
•
•
To switch a call from the corded handset to the telephone base speakerphone, press /SPEAKER on the telephone base, then place the corded handset on the telephone base cradle. The active line is selected. When both lines are in use or on hold,
LINE 1 is selected.
To switch a call from the telephone base speakerphone to the corded handset currently on the telephone base cradle, lift the
corded handset from the telephone base cradle. The active line is selected. When both lines are in use or on hold, LINE 1 is selected.
To switch a call from the telephone base speakerphone to the corded handset which is not on the telephone base cradle, press /SPEAKER on the telephone base. The active line is selected. When both lines are in use or on hold, LINE 1 is selected.
Share a call
During a call, parallel telephones (telephones on the same line) can join the call.
To join a call:
During a call on line 1 or line 2, press the respective LINE 1 or LINE 2 key to join.
Speakerphone
•
•
When the telephone is idle, press /SPEAKER. The first available line is selected, starting with line 1.
During a call on the handset, press /SPEAKER. The active line is selected. When both lines are in use or on hold, LINE 1 is selected.
Volume
Listening volume and ringer volume can be adjusted from the telephone base.
To adjust the listening volume:
During a call, press +/VOLUME or -/VOLUME to adjust the listening volume. The next call returns to the default listening volume.
To adjust the ringer volume:
At any time, slide the RINGER VOL switch on the right side of the telephone base to adjust the ringer volume.
Call waiting
1. When you hear a call waiting tone during a call, press FLASH on the telephone base to put your current call on hold and take the
new incoming call.
2. Press FLASH or the switch hook once rapidly at any time to switch back and forth between calls.
28
Telephone operation
Analog corded 2-line - A2220
Mute
To mute the microphone:
1. During a call, press MUTE on the telephone base. The MUTE key illuminates when the mute function is turned on. You can hear
the party on the other end but they cannot hear you.
2. Press MUTE again to resume the conversation. The light on the MUTE key turns off.
Hold
When a call is placed on hold, any parallel phone that tries to use the same phone line will take the call off hold and pick the call.
To place a call on hold:
1. During a call, press HOLD on the telephone base to place that call on hold. The respective line key flashes when the call is
placed on hold.
2. Press the flashing line key or /SPEAKER to release the call from hold. The respective line key illuminates when in use. When
both lines are on hold, press /SPEAKER releases the call on line 1.
Conference call
This telephone allows three-way conversations.
To initiate a conference call:
1. Place a call to the first party.
2. Press HOLD to place the first party on hold.
3. Place a second call on the other line.
4. Once the second party is on the line, press CONF to start a three-way conference.
To initiate a conference call while both calls are on hold:
Press CONF to start a three-way conference.
To end a conference call:
• Press a line key to maintain the connection with that line and drop the other line.
• When the conference call is in speakerphone mode, press CONF or /SPEAKER on the telephone base to end.
• When the conference call is in handset earpiece mode, place the corded handset back in the telephone base to end.
• When there is more than one telephone on the conference call, the call ends when all telephones hang up.
Data port
The data port routes to line 2.
Telephone operation
29
Telephone operation
Analog corded trimstyle - A2310
Receive a call
When there is an incoming call, the telephone rings and the MESSAGE WAITING LED flashes.
To answer a call:
Lift the corded handset from the telephone base.
Place a call
Lift the corded handset from the telephone base. Listen for a dial tone and then dial the desired number.
End a call
Place the corded handset in the telephone base.
Share a call
During a call, parallel telephones (telephones on the same line) can join the call. If the parallel telephone is a 2-line model, this
telephone can only share call on one of the lines.
To join a call:
During a call, lift the corded handset to join.
Volume
Listening volume and ringer volume can be adjusted.
To adjust the listening volume:
During a call, press -/VOLUME/+ to adjust the listening volume. The next call returns to the default listening volume.
To adjust the ringer volume:
At any time, slide the RINGER VOL switch on the right side of the telephone base to adjust the ringer volume.
Call waiting
1. When you hear a call waiting tone during a call, press FLASH on the handset to put your current call on hold and take the new
incoming call.
2. Press FLASH or the switch hook once rapidly at any time to switch back and forth between calls.
Mute
To mute the microphone:
1. During a call, press MUTE on the handset. The MUTE LED flashes when the mute function is turned on. You can hear the party
on the other end but they cannot hear you.
2. Press any key to resume the conversation. The MUTE LED turns off.
30
Telephone operation
Analog cordless 1-line - A2410
Using the cordless handset and the telephone base
The cordless handset and the telephone base cannot be used on the same call. However, calls can be switched between the
cordless handset and the telephone base speakerphone.
When the cordless handset or the telephone base is in use, the TALK key on the cordless handset and the IN USE LED on the
telephone base illuminate.
Receive a call
When there is an incoming call, the telephone rings. The IN USE LED and the MESSAGE WAITING LED on the telephone base
flash, and the TALK key on the cordless handset flashes.
To answer a call using the cordless handset while it is not on the telephone base, charging base or charging stand:
On the cordless handset, press TALK or /SPEAKER. The TALK key illuminates when in use. The /SPEAKER key illuminates
when in speakerphone mode.
To answer a call using the cordless handset while it is resting on the telephone base, charging base or charging stand:
Lift the cordless handset from the telephone base, charging base or charging stand. The TALK key illuminates when in use. The /SPEAKER key illuminates when in speakerphone mode.
To answer a call using the telephone base:
On the telephone base, press /SPEAKER. The IN USE LED and the
/SPEAKER key illuminate when in use.
Place a call
To place a call using the cordless handset:
On the cordless handset, press TALK or /SPEAKER. Listen for a dial tone and then dial the desired number, or press an autodial
key on the telephone base to dial a programmed number. The TALK key illuminates when in use. The /SPEAKER key illuminates
when in speakerphone mode.
To place a call using the telephone base:
On the telephone base, press /SPEAKER. Listen for a dial tone and then dial the desired number, or press an autodial key to dial
a programmed number. The IN USE LED and the /SPEAKER key illuminate when in use.
End a call
To end a call when using the cordless handset:
Press OFF on the cordless handset or place it in the telephone base, charging base or charging stand. The call ends when all
handsets hang up.
To end a call when using the telephone base:
Press /SPEAKER.
•
•
•
To switch a call from the cordless handset to the telephone base speakerphone, press /SPEAKER on the telephone base.
To switch a call from the telephone base speakerphone to the cordless handset which is not on the telephone base cradle,
press TALK or /SPEAKER on the cordless handset.
To switch a call from the telephone base speakerphone to the cordless handset currently on the telephone base cradle, lift the
cordless handset from the telephone base.
Share a call
A maximum of four cordless handsets can be used at the same time on an external call.
To join a call:
During a call, press TALK or
/SPEAKER on another cordless handset to join.
Handset speakerphone
During a call, press
/SPEAKER on the cordless handset to switch between speakerphone mode and handset earpiece mode.
31
Telephone operation
Switch a call between the cordless handset and the telephone base speakerphone
Telephone operation
Analog cordless 1-line - A2410
Redial
The last dialed number on the cordless handset or the telephone base is stored for 15 minutes.
To redial the last dialed number from the cordless handset:
Press TALK or /SPEAKER. Listen for a dial tone. Then press REDIAL.
To redial the last dialed number from the telephone base:
Press /SPEAKER. Listen for a dial tone. Then press REDIAL.
Volume
Listening volume can be adjusted on the cordless handset and the telephone base.
To adjust the listening volume:
• During a call on the handset, press -/VOLUME/+ on it to adjust the listening volume. The next call returns to the default listening volume.
• During a call on the telephone base, press +/VOLUME or -/VOLUME on it to adjust the listening volume. The next call returns to
the default listening volume.
Ringer volume of the telephone base can be adjusted.
To adjust the ringer volume of the telephone base:
When the telephone base is idle, press +/VOLUME or -/VOLUME on it to adjust the ringer volume.
Call waiting
1. When you hear a call waiting tone during a call, press FLASH on the cordless handset or telephone base to put the current call
on hold and take the new incoming call.
2. Press FLASH at any time to switch back and forth between calls.
Mute
To mute the microphone:
1. During a call, press MUTE on the cordless handset or telephone base. The MUTE key illuminates when the mute function is
turned on. You can hear the party on the other end but they cannot hear you.
2. Press MUTE again to resume the conversation. The light on the MUTE key turns off.
Hold
When a call is placed on hold, any parallel phone that tries to use the same phone line will take the call off hold and pick the call.
To place a call on hold on the cordless handset:
1. During a call, press HOLD on the cordless handset. The TALK key on the cordless handset and the HOLD key on the
telephone base flash when the call is on hold.
2. Press TALK or /SPEAKER to release the call from hold, or the call will end automatically after the preset call on hold duration.
To place a call on hold on the telephone base:
1. During a call, press HOLD on the telephone base. The HOLD key flashes when the call is on hold.
2. Press /SPEAKER to release the call from hold, or the call will end automatically after the preset call on hold duration.
32
Telephone operation
Analog cordless 1-line - A2410
Intercom
Use this feature for conversations between two cordless handsets, or a cordless handset and the telephone base.
To initiate an intercom call:
• On the cordless handset, press INTERCOM when it is not in use. It beeps and the INTERCOM key illuminates. All destination
cordless handsets (except the cordless handset on the telephone base) and the telephone base ring, and the INTERCOM/INT
keys flash.
-OR• On the telephone base, press INT when it is not in use. It beeps and the INT key illuminates. All destination cordless handsets
(except the cordless handset on the telephone base) ring and the INTERCOM keys flash.
To initiate an intercom call during a call:
• During a call on the cordless handset, press HOLD to put the current call on hold. Then press INTERCOM. It beeps and the
INTERCOM key illuminates. All destination cordless handsets (except the cordless handset on the telephone base) and the
telephone base ring, and the INTERCOM/INT keys flash.
-OR• During a call on the telephone base, press HOLD to put the current call on hold. Then press INT. It beeps and the INT key
illuminates. All destination cordless handsets (except the cordless handset on the telephone base) ring and the INTERCOM keys flash.
To answer an intercom call:
• Lift the cordless handset from the telephone base cradle, or press INTERCOM or
-OR• Press INT or /SPEAKER on the telephone base.
/SPEAKER on the cordless handset.
To answer an incoming call during an intercom call:
Press TALK on the cordless handset or press /SPEAKER twice on the telephone base. The intercom call ends automatically.
To end an intercom call:
• Place the cordless handset in the telephone base cradle, or press OFF on the cordless handset.
-OR• Press INT or /SPEAKER on the telephone base.
Find handset
Use this feature to find all registered cordless handsets.
To start paging:
Press
/FIND HANDSET on the telephone base when the telephone is not in use. All idle cordless handsets beep for 60 seconds.
To end paging:
33
Telephone operation
• Press /FIND HANDSET again on the telephone base.
-OR• Press any key on the cordless handset to stop the paging tone.
Telephone operation
Analog cordless 2-line - A2420
Using the cordless handset and the telephone base
The cordless handset and the telephone base cannot be used on the same call. However, calls can be switched between the
cordless handset and the telephone base speakerphone.
When the cordless handset or the telephone base is in use, the corresponding line keys on the cordless handset and the telephone
base illuminate.
Receive a call
When there is an incoming call, the telephone rings. The corresponding line key and the MESSAGE WAITING LED on the
telephone base flash, and the corresponding line key on the cordless handset flashes.
To answer a call using the cordless handset while it is not on the telephone base, charging base or charging stand:
On the cordless handset, press the flashing line key for the ringing line, or press /SPEAKER. It automatically connects to the
ringing line. The respective line key illuminates when in use. The /SPEAKER key illuminates when in speakerphone mode.
To answer a call using the cordless handset while it is resting on the telephone base, charging base or charging stand:
Pick up the cordless handset from the telephone base. It automatically connects to the ringing line. The respective line key
illuminates when in use.
To answer a call using the telephone base:
On the telephone base, press the flashing line key for the ringing line, or press
line. The respective line key and the /SPEAKER key illuminate when in use.
/SPEAKER. It automatically connects to the ringing
Place a call
To place a call using the cordless handset:
On the cordless handset, press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone and then dial the desired number, or press an autodial key on the telephone base to dial a programmed number. The respective line key illuminates when in use. The /SPEAKER key illuminates when in speakerphone mode. When line 1 or line 2 is in use with a cordless handset, the other line on
the cordless handset cannot use the autodial keys from the telephone base.
To place a call using the telephone base:
On the telephone base, press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone and then dial the desired number, or press an
autodial key to dial a programmed number. The line key and the /SPEAKER key illuminate when in use.
End a call
To end a call when using the cordless handset:
Press OFF on the cordless handset or place it in the telephone base, charging base or charging stand. The call ends when all
handsets hang up.
To end a call when using the telephone base:
Press /SPEAKER or the respective line key on the telephone base.
Switch a call between the cordless handset and the telephone base speakerphone
•
•
•
To switch a call from the cordless handset to the telephone base speakerphone, press the respective line key or /SPEAKER
on the telephone base.
To switch a call from the telephone base speakerphone to the cordless handset which is not on the telephone base cradle, press
the respective line key or /SPEAKER on the cordless handset.
To switch a call from the telephone base speakerphone to the cordless handset currently on the telephone base cradle, lift the
cordless handset from the telephone base.
Share a call
A maximum of four cordless handsets can be used at the same time on an external call. If both lines are in use, a maximum of three
cordless handsets can be used on one line and the fourth handset can be used on the other line at the same time.
To join a call:
During a call on line 1 or line 2, press the respective LINE 1, LINE 2 or
Handset speakerphone
During a call on the handset, press
earpiece mode.
Speakerphone
When the telephone is idle, press
starting with line 1.
/SPEAKER on another cordless handset to join.
/SPEAKER on the cordless handset to switch between speakerphone mode and handset
/SPEAKER on the cordless handset or the telephone base. The first available line is selected,
34
Telephone operation
Analog cordless 2-line - A2420
Redial
The last dialed number on the cordless handset or telephone base is stored for 15 minutes.
To redial the last dialed number from the handset or telephone base:
Press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone. Then press REDIAL.
Volume
Listening volume can be adjusted on the cordless handset and the telephone base.
To adjust the listening volume:
• During a call on the handset, press -/VOLUME/+ on it to adjust the listening volume. The next call returns to the default listening volume.
• During a call on the telephone base, press +/VOLUME or -/VOLUME on it to adjust the listening volume. The next call returns to
the default listening volume.
Ringer volume of the telephone base can be adjusted.
To adjust the ringer volume of the telephone base:
When the telephone base is idle, press +/VOLUME or -/VOLUME on it to adjust the ringer volume.
Call waiting
1. When you hear a call waiting tone during a call, press FLASH on the cordless handset or telephone base to put the current call on hold and take the new incoming call.
2. Press FLASH at any time to switch back and forth between calls.
Mute
To mute the microphone:
1. During a call, press MUTE on the cordless handset or telephone base. The MUTE key illuminates when the mute function is
turned on. You can hear the party on the other end but they cannot hear you.
2. Press MUTE again to resume the conversation. The light on the MUTE key turns off.
Hold
When a call is placed on hold, any parallel phone that tries to use the same phone line will take the call off hold and pick the call.
To place a call on hold:
1. During a call, press HOLD on the cordless handset or telephone base to place that call on hold. The corresponding line key
flashes when the call is on hold.
2. Press the flashing line key or /SPEAKER to release the call from hold, or the call will end automatically after the preset call on
hold duration. When both lines are on hold, press /SPEAKER releases the call on line 1.
Use this feature for conversations between two cordless handsets, or a cordless handset and the telephone base.
To initiate an intercom call:
• On the cordless handset, press INTERCOM when it is not in use. It beeps and the INTERCOM key illuminates. All destination
cordless handsets (except the cordless handset on the telephone base) and the telephone base ring, and the INTERCOM/INT
keys flash.
-OR• On the telephone base, press INT when it is not in use. It beeps and the INT key illuminates. All destination cordless handsets
(except the cordless handset on the telephone base) ring and the INTERCOM keys flash.
To initiate an intercom call during a call:
• During a call on the cordless handset, press HOLD to put the current call on hold. Then press INTERCOM. It beeps and the
INTERCOM key illuminates. All destination cordless handsets (except the cordless handset on the telephone base) and the
telephone base ring, and the INTERCOM/INT keys flash.
-OR• During a call on the telephone base, press HOLD to put the current call on hold. Then press INT. It beeps and the INT key illuminates. All destination cordless handsets (except the cordless handset on the telephone base) ring and the INTERCOM keys flash.
To answer an intercom call:
• Lift the cordless handset from the telephone base cradle, or press INTERCOM on the cordless handset.
-OR• Press INT or /SPEAKER on the telephone base.
35
Telephone operation
Intercom
Telephone operation
Analog cordless 2-line - A2420
To answer an incoming call during an intercom call:
Press the flashing line key on the cordless handset or telephone base, or press
intercom call ends automatically.
/SPEAKER twice on the telephone base. The
To end an intercom call:
• Place the cordless handset on the telephone base cradle, or press OFF on the cordless handset.
-OR• Press INT on the telephone base.
Conference call
This telephone allows three-way conversations.
To initiate a conference call:
1. Place a call to the first party.
2. Press HOLD to place the first party on hold.
3. Place a second call on the other line.
4. Once the second party is on the line, press CONF to start a three-way conference.
To initiate a conference call while both calls are on hold:
Press CONF to start a three-way conference.
To switch a conference call from the telephone base to the cordless handset:
• During a conference call on the telephone base, press /SPEAKER or CONF on the cordless handset, or lift the cordless
handset from the telephone base.
• During a conference call on the telephone base, press HOLD on the telephone base and then press CONF on the cordless handset.
To switch a conference call from the cordless handset to the telephone base:
• During a conference call on the cordless handset, press /SPEAKER or CONF on the telephone base.
• During a conference call on the cordless handset, press HOLD on the cordless handset and then press CONF on the telephone base.
To end a conference call:
• Press a line key to maintain the connection with that line and drop the other line.
• When the conference call is at the telephone base, press /SPEAKER or CONF on the telephone base.
• When the conference call is on the cordless handset, press OFF on the cordless handset, or place it back in the telephone base,
charging base or charging stand.
• When there is more than one cordless handset on the conference call, the call ends when all handsets hang up.
Find handset
Use this feature to find all registered cordless handsets.
To start paging:
Press /FIND HANDSET on the telephone base when the telephone is not in use. All idle cordless handsets beep for 60 seconds.
To end paging:
• Press /FIND HANDSET again on the telephone base.
-OR• Press any key on the handset to stop the paging tone.
Data port
The data port routes to line 2.
36
Appendix
Handset battery
It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance:
Operation
Operating time
While in handset use (talking*)
Up to 7 hours
While in speakerphone mode (talking*)
Up to 5 hours
While not in use (standby**)
Up to 7 days
* Operating times vary depending on your actual use and the age of the battery.
** Handset is not charging or in use.
The battery needs charging when:
• A new battery is installed in the handset.
• LOW BATTERY LED flashes on the cordless handset.
CAUTION:
To reduce the risk of fire or injury, read and follow these instructions:
• Use only the supplied rechargeable battery (BT264392/BT266342) or replacement battery (BT266342). To order a replacement,
visit our website at www.vtechhotelphones.com or call 1-888-907-2007.
• Do not dispose of the battery in a fire. Check with local waste management codes for special disposal instructions.
• Do not open or mutilate the battery. Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The
electrolyte may be toxic if swallowed.
• Exercise care in handling the battery in order not to create a short circuit with conductive materials.
• Charge the battery provided with or identified for use with this product only in accordance with the instructions and limitations
specified in this manual.
• Observe proper polarity orientation between the battery and metallic contacts.
• To prevent fire or shock hazard, do not expose this product to water or any type of moisture.
Appendix
37
Appendix
Troubleshooting
If you have difficulty with the telephones, please try the suggestions below. For customer service, visit our website at www.vtechhotelphones.com or call 1-888-907-2007.
For corded telephones:
The telephone does not work at all.
• Make sure the telephone line is plugged into the TEL port of the telephone base.
• Make sure the telephone line cord is plugged firmly into the telephone wall jack.
• Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other telephone does not
work, the problem is probably in the wiring or telephone service. Contact your telephone service provider ��������������������
(charges may apply)�.
There is no dial tone.
• Try all the above suggestions.
• The telephone line cord may be defective. Install a new telephone line cord.
• Disconnect the telephone base from the telephone wall jack and connect a different telephone. If there is no dial tone on this
telephone either, the problem is in your wiring or telephone service. Contact your telephone service provider �����������
(charges may apply)�.
I cannot dial out.
• Try all the above suggestions.
• Make sure there is a dial tone before dialing.
• Eliminate any background noise. Mute the telephone before dialing, if applicable, or dial from another room in your unit with less
background noise.
• If other telephones in your hotel are having the same problem, the problem is in the wiring or telephone service. Contact your
telephone service provider (charges may apply).
The telephone does not ring when there is an incoming call.
• Make sure the telephone line cord is plugged in properly (pages 12 and 14).
• If other telephones in your hotel are having the same problem, the problem is in the wiring or telephone service. Contact your
telephone service provider (charges may apply).
• Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone
wall jack. Contact your telephone service provider (charges may apply).
• The telephone line cord may be defective. Install a new telephone line cord.
There is interference during a telephone conversation.
• If there is High Speed Internet Access (HSIA) available at the premises through a telephone line, you may need to install a DSL
filter (DSL - digital subscriber line) between the telephone line cord and the telephone wall jack. The filter prevents noise and
caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.
• If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different
location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from each other, or use a different
surge protector.
• Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If calls are still not clear, the problem is
probably in the wiring or local telephone service. Contact your telephone service provider (charges may apply).
• If other telephones in your hotel are having the same problem, the problem is in the wiring or telephone service. Contact your
telephone service provider (charges may apply).
I hear other calls when using the telephone.
• Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem
is probably in the wiring or telephone service. Contact your telephone service provider (charges may apply).
38
Appendix
Troubleshooting
For cordless telephones:
The telephone does not work at all.
• Make sure the RJ-45 cord is plugged into the TEL port of the telephone base.
• Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.
• Make sure the telephone line cord is plugged firmly into the power adapter and the telephone wall jack.
• Make sure the battery is installed and charged correctly (page 18). For optimum daily performance, return the cordless handset to the telephone base, charging base or charging stand after use.
• Unplug the electrical power to the telephone base. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute
for the cordless handset and telephone base to synchronize.
• Charge the battery in the cordless handset for up to 16 hours.
• If the battery is completely depleted, it may take up to 30 minutes to charge the cordless handset before the LOW BATTERY LED
flashes on the cordless handset.
• Remove and install the battery again. If that still does not work, it may be necessary to purchase a new battery.
• Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other telephone does not
work, the problem is probably in the wiring or telephone service. Contact your telephone service provider (charges
may apply).
There is no dial tone.
• Try all the above suggestions.
• Move the cordless handset closer to the telephone base or adjust the setting of RF transmission power (page 24). It may be out of range.
• The telephone line cord may be defective. Install a new telephone line cord.
• Disconnect the telephone base from the telephone wall jack and connect a different telephone. If there is no dial tone on this
telephone either, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).
I cannot dial out.
• Try all the above suggestions.
• Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second or two to synchronize with the
telephone base before producing a dial tone. Wait an extra second before dialing.
• Eliminate any background noise. Mute the telephone before dialing, or dial from another room in your unit with less background noise.
• If other telephones in your hotel are having the same problem, the problem is in the wiring or telephone service. Contact your
telephone service provider (charges may apply).
The LOW BATTERY LED flashes on the cordless handset.
• Place the cordless handset in the telephone base, charging base or charging stand for recharging.
• Remove and install the battery again and use it until fully depleted, then charge the cordless handset in the telephone base,
charging base or charging stand for up to 16 hours.
• If the above measures do not correct the problem, replace the battery.
The battery does not charge in the cordless handset or the battery does not accept charge.
• Make sure the cordless handset is placed in the telephone base, charging base or charging stand correctly. The CHARGE LED
should be on.
• Remove and install the battery again, then charge for up to 16 hours.
• If the cordless handset is in the telephone base, charging base or charging stand but the CHARGE LED is not on, refer to The
charge LED is off below.
• If the battery is completely depleted, charge it for at least 30 minutes before use.
• If the above measures do not correct the problem, replace the battery�.
39
Appendix
The CHARGE LED is off.
• Clean the charging contacts on the cordless handset, telephone base, charging base and charging stand each month with a
pencil eraser or a dry non-abrasive fabric.
• Make sure the power adapter and telephone line cord are plugged in correctly and securely.
• Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the cordless handset and
telephone base to reset.
Appendix
Troubleshooting
For cordless telephones:
The telephone does not ring when there is an incoming call.
• Make sure the telephone line cord and the power adapter are plugged in properly (page 16).
• The cordless handset may be too far from the telephone base. Move it closer to the telephone base.
• Adjust the setting of RF transmission power (page 24). It may be out of range.
• If other telephones in your hotel are having the same problem, the problem is in the wiring or telephone service. Contact your
telephone service provider (charges may apply).
• Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types of electronic devices.
• Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone
wall jack. Contact your telephone service provider (charges may apply).
• The telephone line cord may be defective. Install a new telephone line cord.
• Remove and install the battery again and place the cordless handset in the telephone base. Wait for the handset to synchronize
with the telephone base. Allow up to one minute for this to take place.
The cordless handset beeps and is not performing normally.
• Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical
outlet not controlled by a wall switch.
• Move the cordless handset closer to the telephone base or adjust the setting of RF transmission power ��(page 24).����������������
It may be out of range.
• Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds and plug it back in again. Allow up
to one minute for the cordless handset and the telephone base to synchronize.
• Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types of electronic devices.
There is interference during a telephone conversation or the call fades in and out when I am using the cordless handset.
• Move the handset closer to the telephone base or adjust the setting of RF transmission power ��(page 24).������������������������
It may be out of range.
• If there is High Speed Internet Access (HSIA) available at the premises through a telephone line, you may need to install a DSL
filter (DSL - digital subscriber line) between the telephone line cord and the telephone wall jack. The filter prevents noise and
caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.
• Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving
the appliance or telephone base to another outlet.
• Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types of electronic devices.
• If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different
location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from each other, or use a different
surge protector.
• The location of your telephone base can impact the performance of your cordless phone. For better reception, install the
telephone base in a centralized location within the room, away from walls or other obstructions.
• Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If calls are still not clear, the
problem is probably in the wiring or telephone service. Contact your telephone service provider (charges may apply).
• If other telephones in your hotel are having the same problem, the problem is in the wiring or telephone service. Contact your
telephone service provider (charges may apply).
I hear other calls when using the telephone.
• Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the
problem is probably in the wiring or telephone service. Contact your telephone service provider (charges may apply).
I hear noise on the cordless handset and the keys do not work.
• Make sure the telephone line cord is plugged in securely.
Common cure for electronic equipment.
• If the telephone is not responding normally, put the cordless handset in the telephone base. If it does not fix the problem, try the
following (in the order listed):
1. Disconnect the power to the telephone base.
2. Disconnect the battery on the cordless handset.
3. Wait a few minutes before connecting power to the telephone base.
4. Install the battery again and place the cordless handset in the telephone base.
5. Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute for this to take place.
40
Appendix
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference
between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration,
WTR recommends to physicians that:
Pacemaker patients
• Should keep wireless telephones at least six inches from the pacemaker.
• Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.
• Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.
Operating range
The cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so,
the cordless handset and telephone base can communicate over only a certain distance - which can vary with the locations of the
telephone base, cordless handset, the weather, and the layout of the hotel.
When the cordless handset is out of range while on a call, the cordless handset rapidly beeps three times.
If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you answer
the call. Move closer to the telephone base to answer the call.
If the handset moves out of range during a telephone conversation, there may be interference.
To improve reception, move closer to the telephone base.
About cordless telephones
• Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted
between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone
conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you
should not think of cordless telephone conversations as being as private as those on corded telephones.
• Electrical power: The telephone base of the cordless telephone must be connected to a working electrical outlet. The electrical
outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is
unplugged, switched off or if the electrical power is interrupted.
• Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs.
To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or
VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates
the interference.
• Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as
rings, bracelets and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery
and the battery charger.
• Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery.
Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.
The RBRC® seal
The RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily
participating in an industry program to collect and recycle these batteries at the end of their useful lives, when
taken out of service within the United States and Canada.
The RBRC® program provides a convenient alternative to placing used nickel-metal hydride batteries into the
trash or municipal waste, which may be illegal in your area.
VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating
in the RBRC® program or at authorized VTech product service centers. Please call 1 (800) 8 BATTERYTM for
information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this
program is part of its commitment to protecting our environment and conserving natural resources.
41
Appendix
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.
Appendix
VTech Hospitality limited warranty program
VTech Communications, Inc., the manufacturer of VTech Hospitality Product (“Product”), warrants to the holder of a valid proof
of purchase (“end user” or “you”) that the Product and all accessories provided by VTech in the Product’s package are free from
defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in
accordance with the Product’s operating instructions. The limited warranty extends to the end user of this Product and applies only
if such Product is purchased through a United States of America and/or Canadian distributor. The limited warranty period for this
Product is determined based on the following:
5 Years – Analog Models
• All Classic Models – corded and cordless
• All Contemporary Models – corded and cordless
• All TrimStyle Models
2 Years – SIP Non-Display Models
• All Classic Models – corded and cordless
• All Contemporary Models – corded and cordless
• All TrimStyle Models
During the limited warranty period, VTech’s authorized service representative will repair or replace, at VTech’s option, without
charge, a Product that is not free from defects in materials and workmanship. If VTech’s authorized service representative repairs
the Product, new or refurbished replacement parts may be used. If the Product is replaced, it may be replaced with a new or
refurbished Product of the same or similar design. Repair or replacement of Product, at VTech’s option, is the exclusive remedy.
The limited warranty period for the Product begins on the date that the end user takes possession of the Product. This limited
warranty also applies to repaired or replacement Products for a period of either: (a) 90 days from the date the repaired or
replacement Product is shipped to you; or (b) the time remaining on the original limited warranty as described above; whichever is longer.
This limited warranty does not cover:
1. Product or parts that have been subjected to misuse, accident, shipping or other physical damage, improper installation,
abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service
representative of VTech; or
3. Product to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna
systems; or
4. Product to the extent that the problem is caused by use with non-VTech accessories; or
5. Product whose warranty/quality stickers, product serial numbers plates or electronic serial numbers have been removed, altered
or rendered illegible; or
6. Product purchased, used, serviced, or shipped for repair from outside the United States or Canada, or used for non-approved
commercial or institutional purposes (including but not limited to Products used for rental purposes); or
7. Product returned without valid proof of purchase; or
8. Charges or costs incurred by the end user, and risk of loss or damage, in removing and shipping the Product, or for installation
or set up, adjustment of customer controls, and installation or repair of systems outside the unit.
9. Line cords or coil cords, plastic overlays, connectors, power adapters and batteries, if the Product is returned without them.
VTech will charge the end user at then-current prices for each of the missing items.
10. NiCd or NiMH handset batteries, or power adapters, which, under all circumstances, are covered by a one (1) year warranty only.
Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible
for delivery or handling charges incurred in the transport of Product(s) to the service location. VTech’s authorized service
representative will return repaired or replaced product under this limited warranty to you, transportation, delivery and handling
charges prepaid. VTech assumes no risk for damage or loss of the Product in transit.
If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty,
VTech will notify you and will request that you authorize the cost of repair and return shipping costs for the repair of Products that
not covered by this limited warranty. You must pay for the cost of repair and return shipping costs for the repair of Products that are
not covered by this limited warranty.
Other limitations
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral
communications related to this Product. VTech provides no other warranties for this Product, whether express or implied, oral or
written, or statutory. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. No one is authorized to
make modifications to this warranty and you should not rely on any such modification.
VTech’s liability to end user hereunder shall not exceed the purchase price of the Product. In no event shall VTech be liable for any
indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use
the product, or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of
this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
This warranty gives you specific legal rights, and you also have other rights which vary from state to state or province to province.
42
Appendix
FCC, ACTA and IC regulations
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the
Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
For cordless telephone only - Privacy of communications may not be ensured when using this telephone.
For cordless telephone only - To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy
that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested
and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.
This Class B digital apparatus complies with Canadian ICES-003.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference, including interference that may cause undesired operation.
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.
This product meets the applicable Industry Canada technical specifications.
43
Appendix
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for
Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier
in the format US:AAAKXNANXXXX. This identifier must be provided to your telephone service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part
68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product.
It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for
connecting to a single line and an RJ14 jack for two lines. See the installation instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still
have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the
product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For
more information, please contact your telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone
line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable
alarm equipment, consult your telephone service provider or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this
telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions
outlined under VTech Hospitality limited warranty program in the user’s manual.
If this equipment is causing harm to the telephone network, your telephone service provider may temporarily discontinue your
telephone service. Your telephone service provider is required to notify you before interrupting service. If advance notice is not
practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and your telephone
service provider is required to inform you of your right to file a complaint with the FCC. Your telephone service provider may make
changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. Your telephone
service provider is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in
these locations. If you do store or test emergency numbers, please:
Remain on the line and briefly explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
When the adjunct is used with a leased system, permission of the owner of the equipment must be obtained for connection of the
adjunct because modification of the host system is often required.
This product can only be connected to the host equipment and never directly to the network.
Appendix
Maintenance
Taking care of your telephone
Your telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install
the telephone base near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using
electrical appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly
dampened with water or mild soap. Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water. If the telephone
base should fall into the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND/OR TELEPHONE LINE
CORD FROM THE WALL. Then remove the telephone by the unplugged cords.
44
Appendix
Technical specifications
Analog corded lobby - A2100
Power requirement
Line powered 24V or 48V
Size
Telephone base: 8.03 x 5.98 x 3.74 in (204 x 152 x 95 mm)
Corded handset: 8.39 x 1.85 x 1.58 in (213 x 47 x 40 mm)
Analog corded 1-line/2-line - A2210/A2220
Power requirement
Line powered 24V or 48V
Message waiting signal
Steady/periodic high voltage pulse and periodic low voltage pulse
Autodial memory
Telephone base: up to 10 memory locations; up to 16 digits
Size
Telephone base: 8.03 x 5.98 x 3.74 in (204 x 152 x 95 mm)
Corded handset: 8.39 x 1.85 x 1.58 in (213 x 47 x 40 mm)
Analog corded trimstyle - A2310
Power requirement
Line powered 24V or 48V
Message waiting signal
Steady/periodic high voltage pulse and periodic low voltage pulse
Size
Telephone base: 8.47 x 2.87 x 2.17 in (215 x 73 x 55 mm)
Corded handset: 8.39 x 1.85 x 1.65 in (213 x 47 x 42 mm)
Analog cordless 1-line/2-line - A2410/A2420
Frequency Control
Crystal controlled PLL synthesizer
Transmit frequency
Handset: 1921.536-1928.448 MHz
Telephone base: 1921.536-1928.448 MHz
Channels
5
Nominal effective range
Maximum power allowed by FCC and IC. Actual operating range may vary according to
environmental conditions at the time of use.
Power requirements
Handset: 2.4V Ni-MH battery
Telephone base: 6V DC @600mA
Message waiting signal
Steady/periodic high voltage pulse, periodic low voltage pulse, reverse polarity and FSK
Autodial memory
Telephone base: up to 10 memory locations; up to 32 digits
Size
Telephone base: 8.03 x 6.06 x 3.78 in (204 x 154 x 96 mm)
Handset: 8.39 x 1.89 x 1.65 in (213 x 48 x 42 mm)
Analog cordless charging base - C4000
Power requirement
6V DC @600mA
Size
8.11 x 3.70 x 2.87 in (206 x 94 x 73 mm)
Analog cordless charging stand - C4010
Power requirement
6V DC @600mA
Size
3.78 x 2.80 x 4.29 in (96 x 71 x 109 mm)
Analog cordless 1-line/2-line accessory handset - C4100/C4200
Crystal controlled PLL synthesizer
Transmit frequency
1921.536-1928.448 MHz
Channels
5
Nominal effective range
Maximum power allowed by FCC and IC. Actual operating range may vary according to
environmental conditions at the time of use.
Power requirement
2.4V Ni-MH battery
Message waiting signal
Steady/periodic high voltage pulse, periodic low voltage pulse, reverse polarity and FSK
Autodial memory
Telephone base: up to 10 memory locations; up to 32 digits
Size
8.39 x 1.89 x 1.65 in (213 x 48 x 42 mm)
45
Appendix
Frequency Control
Index
A
Handset charging 18, 21
Handset deregistration 18, 21
Handset registration 18, 21
Handset speakerphone 31, 34
Hold 24, 27, 29, 32, 35
About cordless telephones 41
Answer an intercom call 33, 35
Autodial key cancellation 23, 25
Autodial key programming 23, 25
Autodial keys 23, 25
I
B
Important safety instructions i
Initiate a conference call 29, 36
Initiate an intercom call 33, 35
Installation 12–21
Intercom 33, 35–36
Battery charging 18, 21
Battery installation 18, 21
C
Call waiting 27, 28, 30, 32, 35
Cardiac pacemakers 41
Charging cordless handset 18, 21
Checklist 1
Conference call 29, 36
Corded 1-line phone installation 12
Corded 1-line phone layout 3
Corded 1-line phone operation 27
Corded 1-line phone settings 22–23
Corded 2-line phone installation 12
Corded 2-line phone layout 4
Corded 2-line phone operation 28–29
Corded 2-line phone settings 22–23
Corded lobby phone installation 12
Corded lobby phone layout 2
Corded lobby phone operation 26
Corded lobby phone settings 22–23
Corded trimstyle phone installation 14
Corded trimstyle phone layout 5
Corded trimstyle phone operation 30
Corded trimstyle phone settings 22–23
Cordless 1-line accessory handset installation 18, 21
Cordless 1-line accessory handset layout 6, 10
Cordless 1-line phone installation 16
Cordless 1-line phone layout 6
Cordless 1-line phone operation 31–33
Cordless 1-line phone settings 24–25
Cordless 2-line accessory handset installation 18, 21
Cordless 2-line accessory handset layout 7, 11
Cordless 2-line phone installation 16
Cordless 2-line phone layout 7
Cordless 2-line phone operation 34–36
Cordless 2-line phone settings 24–25
Cordless charging base installation 19
Cordless charging base layout 8
Cordless charging stand installation 20
Cordless charging stand layout 9
Cordless handset deregistration 18, 21
Cordless handset registration 18, 21
J
Join a call 27, 28, 30, 31, 34
L
Layout 2–11
Limited warranty 42
Listening volume 26, 27, 28, 30, 32, 35
M
Maintenance 44
Mute 27, 29, 30, 32, 35
O
Operating range 41
Operation 26–36
P
Pacemaker patients 41
Paging handset 33, 36
Parts checklist 1
Place a call 26, 27, 28, 30, 31, 34
R
Range 41
Receive a call 26, 27, 28, 30, 31, 34
Redial 32, 35
Register a handset 18, 21
Register a handset to another telephone base 18, 21
Replace a handset battery 18, 21
RF transmission power 24
Ringer tone 22, 24
Ringer volume 22, 24, 26, 27, 28, 30, 32, 35
S
Safety instructions i
Settings 22–25
Share a call 27, 28, 30, 31, 34
Speakerphone 27, 28, 31, 34
D
T
Data port 29, 36
Default settings 22, 24
Deregister a handset 18, 21
Technical specifications 45
Telephone layout 2-11
Telephone operation 26–36
Telephone settings 22-25
Terminate a conference call 29, 36
Troubleshooting 38–40
E
End a call 26, 27, 28, 30, 31, 34
End a conference call 29, 36
End an intercom call 33, 36
V
Voicemail voltage detection 23, 25
Volume 22, 24, 26, 27, 28, 30, 32, 35
F
FCC, ACTA and IC regulations 43
Find handset 33, 36
Flash 22, 24, 27, 28, 30, 32, 35
W
Wall mount 13, 15, 17, 19
Warranty 42
H
Handset battery 37
Handset battery installation 18, 21
Handset battery replacement 18, 21
46
VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008.
Distributed in Canada by VTech Technologies Canada Ltd., Richmond, B.C. V6W 1L5.
VTech is the registered trademark of VTech Holdings Limited.
Copyright © 2011 for VTECH TELECOMMUNICATIONS LTD.
All rights reserved. Printed in China.
91-003835-020-100
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