Ericsson | DT290 | User guide | Ericsson DT290 User guide

Ericsson DT290 User guide
DT290
BusinessPhone Communication Platform
User Guide
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Welcome
Welcome
Welcome to the User Guide for the Cordless phone DT290 in the
BusinessPhone Communication Platform from Ericsson.
The BusinessPhone Communication Platform consists of:
BusinessPhone 50, BusinessPhone 128i, BusinessPhone 250
The features described in this User Guide are related to version 5.1
of the BusinessPhone Communication Platform. Some might not
work in earlier versions of the system and/or might be protected by
a hardware dongle that has to be bought separately.
The DT290 Cordless phone is a DECT (Digital Enhanced Cordless
Telephony) business Cordless phone and it complies to the Generic
Access Profiles (GAP), ensuring that it is compatible with and
connectable to DECT products from different manufacturers.
The User Guide describes the facilities of the BusinessPhone
Communication Platform and the Cordless phone with a factory
defaults programming.
The latest version of this User Guide can also be downloaded from:
http://www.ericsson.com/enterprise
ERICSSON MAKES NO WARRANTY OF ANY KIND WITH REGARD
TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. Ericsson shall not be liable for
errors contained herein nor for incidental or consequential damages
in connection with the furnishing, performance or use of this material.
Hereby, Ericsson Enterprise AB, S-131 89 Stockholm,
declares that this telephone is in conformity with the essential
requirements and other relevant provisions of the R&TTE
directive 1999/5/EC.
Details to be found at: Declaration of Conformity:
http://www.ericsson.com/sdoc
EN/LZTBS 151 2354 R1A
© Ericsson Enterprise AB 2002
All rights reserved. No parts of this publication may be reproduced,
stored in retrieval systems, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording or
otherwise, without prior written permission of the publisher except
in accordance with the following terms:
If this publication is made available on Ericsson´s homepage
Ericsson gives its consent to downloading and printing copies of
the content provided in this file only for private use and not for
redistribution. No parts of this publication may be subject to
alteration, modification or commercial use. Ericsson will not be
liable for any damages arising from use of an illegal modified or
altered publication.
2
BusinessPhone – Cordless phone DT290
Table of Contents
Table of Contents
page
Important ......................................................... 4
Description ....................................................... 8
Switching On/Off ............................................ 14
Incoming Calls ............................................... 15
Outgoing Calls ............................................... 18
During Calls .................................................... 23
Call Forwarding .............................................. 27
Information ..................................................... 33
Internal Messages .......................................... 37
Mailbox System .............................................. 42
Abbreviated Numbers .................................... 47
Group Facilities .............................................. 51
Other Useful Facilities ..................................... 55
Security .......................................................... 63
Least Cost Routing ........................................ 66
Phone Book ................................................... 67
Adjustments ................................................... 75
Audible Signals .............................................. 83
Useful Hints .................................................... 84
Installation ...................................................... 85
Reference ...................................................... 92
Troubleshooting .............................................. 98
Glossary ....................................................... 100
Index ............................................................ 101
BusinessPhone – Cordless phone DT290
3
Important
Important
This section describes the information that is important to know
before you use the DT290 phone and the functions described.
Note: This User guide describes the supported BusinessPhone
Communication Platform functions together with the most
commonly used phone specific functions. All phone specific
functions are listed in the menu structure., see section “Menu
structure” on page 13.
Before using the DT290 the first time you have to charge and
connect the battery, see section “Installation” on page 85.
Coverage area
Your organisations premises is covered by a number of cells which
forms the coverage area. You can make and answer calls anywhere
within this area, outside the area you will lose contact with the system.
Company coverage:
4
BusinessPhone – Cordless phone DT290
Important
PIN code
Your phone is initially provided with a pre-set PIN code (Personal
Identification Number). You should change this PIN code to a
personal PIN code to prevent misuse.
To change the PIN code
Route: Settings » PhoneLock » ChangePIN
.i
z .i
ChangePIN
z .i
z .i
Select
Press
EnterOldPIN:
is displayed.
Enter the current PIN code (default 0000) and press
Either EnterNewPIN: or Wrong PIN is displayed. In the latter
case, you have entered a number that does not match the current
PIN code.
Enter the four digits of the new PIN code and press
RepeatNewPIN is displayed.
Enter the new PIN code again and press
Either New PIN accepted or Wrong New PIN is displayed.
Note the new PIN code for future use
If you enter an incorrect new PIN code three times in a row, your
phone leaves this menu option.
In other situations, if you enter an incorrect PIN code three times in
a row, your phone is blocked and PIN Blocked, Unblock? is
displayed. See section “IPEI code” on page 6 to un-block your
phone.
BusinessPhone – Cordless phone DT290
5
Important
IPEI code
If your phone is blocked because an incorrect PIN code has been
entered three times, you can unlock it with the IPEI code
(International Portable part Equipment Identity). After entering the
IPEI code, you must enter a new PIN code.
The IPEI code is a unique code which has been assigned to your
phone. The IPEI code can be found in the ShowIPEI menu.
If your phone is blocked, PIN Blocked, Unblock? appears. The
phone must be unblocked before it can be used again.
To display the IPEI code
.i
z .i
.i
.i
z .i
z .i
z .i
6
Route: Information » ShowIPEI
Select ShowIPEI and press
Enter PIN: is displayed.
Enter the PIN code for your phone (default 0000) and press
The 13-digit IPEI code is displayed.
Press to leave this menu
Note: Write down the IPEI code for future use. If you cannot
retrieve the IPEI code, please contact your system
administrator. Keep the IPEI code secret to prevent misuse
of your phone.
Un-block the DT290
Press
Backdoor:
is displayed.
Enter the IPEI code and press
EnterNewPIN: is displayed.
Enter the four digits of the new PIN code and press
RepeatNewPIN is displayed.
Enter the new PIN code again and press
Either New PIN accepted or Wrong New PIN is displayed. In the
latter case, the new PIN and the code you have just entered do not
match. If New PIN accepted appears, you can use the phone
again.
BusinessPhone – Cordless phone DT290
Important
Networks (menu option)
The menu option Networks should only be used for administration
purposes by Ericsson service staff. Using this menu option may
cause a logout from the DECT/GAP network, and no further calls
will be possible.
Note: In case of a logout, the phone must be logged on
again by a service technician.
BusinessPhone – Cordless phone DT290
7
Description
Description
1
11
2
12
3
20
Michael
132
01-Dec 11:32
13
4
14
5
6
15
7
16
8
9
10
17
19
8
18
BusinessPhone – Cordless phone DT290
Description
1
Antenna
2
Volume Up
Off hook: raise earpiece volume. See section “Adjustments” on page 75.
3
Volume Down
Off hook: lower earpiece volume. See section “Adjustments” on page 75.
4
Off hook / Yes
Answer call, accept.
5
Clear / Mute
Delete latest entered digit. Backspace when editing text. Cancel a
menu option. Microphone-, ringer- and warning on/off, see
sections “During Calls” on page 23 and “Adjustments” on page 75.
6
Control key (up)
Scroll up through menus or name list. Move left in choices.
7
1 / Space
Space when editing text. See section “Phone Book” on page 67.
8
Star / Pause / Text case
Insert a dial tone pause. Upper/lower case in text mode. See
section “Phone Book” on page 67.
9
Battery (rearside)
See section “Installation” on page 85.
10
Microphone
11
Warning light
Ringing, message waiting, battery low, exit cover area.
12
Earpiece
Please note: The phone may retain small magnetic
articles around the earpiece region.
13
Display (3 rows)
Display at rest. Michael is the network name and 132 is (your)
extension number. See section “Display info” on page 11.
14
On/Off / On hook / No
Switch on/off, end call, one menu back. Cancel a menu option.
15
Control key (down)
Scroll down through menus, name list. Move right in choices.
BusinessPhone – Cordless phone DT290
9
Description
10
16
Keypad
17
Handsfree
Activate handsfree speaking. See sections “Incoming Calls” on
page 15, “Outgoing Calls” on page 18 and “During Calls” on
page 23.
18
R/Message
Put call on hold (inquiry), take call off hold or enter the message
system. See sections “During Calls” on page 23 and “Internal
Messages” on page 37.
19
Accessory connectors
See section “Installation” on page 85.
20
Loudspeaker (rearside)
For handsfree speaking function. See sections “Incoming Calls” on
page 15, “Outgoing Calls” on page 18 and “During Calls” on
page 23.
BusinessPhone – Cordless phone DT290
Description
Display info
The display gives you visual feedback on all actions that you
perform, and also textual warnings. The upper two rows are text
rows (12 possible characters in each row), showing menus that you
can access, names and numbers that you edit or dial, your phone
ID etc. The lower row displays different statuses, visualised by
icons.
The DT290 display
Signs in the text rows
>
Menu pointer
Shows the menu that can be accessed by pressing the YES key.
<
Number to long for display
There are more digits to the left.
-
Dash
Indicates that a pause is programmed in the telephone number.
CallList icon
Marks an entry in the CallList. Three different call types are
displayed:
<-
!
Incoming call
->
Outgoing call
X
Missed call
Exclamation Mark
Marks an unread entry in an entry list.
BusinessPhone – Cordless phone DT290
11
Description
Display icons
Signal strength
On when your phone is locked to the system. The bars indicate
reception quality. Four bars indicate optimal reception.
Ringer off
Ringing signal muted or microphone off.
Key lock
Keys are locked.
Call
On when your phone is off hook and flashes during ringing.
Message
Message received.
Call info
New unanswered entry in the MissedCalls list.
Battery gauge
The battery cells are flashing sequentially when the battery is being
charged and is on when charging is completed. Indicates the
amount of talk and standby time left.
Note: An alarm sounds when there is less than 15 minutes
calling time left in the battery.
Additional display features
Depending on which network you are connected to, additional
display features are available. For example displaying of date and
time. Ask your system administrator if you require additional display
features.
12
BusinessPhone – Cordless phone DT290
Description
Menu structure
The available phone specific functions and network functions can
be accessed via the DT290 menus.
L M
or
Press to access the on hook menu when in stand-by mode or
to access the off hook menu during a call (see below)
Menu Structure
Options available when “on hook”
PhoneBook
Find&Call
Store
Find&Edit
DeleteAll
Settings
AddNew
AddCallList
Alarm *
AutoKeyLock
SetAlarm
AlarmOff
Alerts
RingVolume
RingType
Internal
External
CallBack
Message
KeySound
DiscreetRng
On
Off
Vibrator
OnIfSilent
On
Off
Edit
Delete
PhoneLock
MasterReset
Language
MessageKey
Display
PowerOn
Subscript
ChangePIN
Mess.KeyNo
Light
Contrast
Options available when “off hook”
Find&Call
CallList *
GotoDTMF *
DTMF-Long *
Networks
Information
SelectNet
Priority *
Rename
Delete
Subscribe
CallList *
MissedCalls *
LastCall *
TotalCalls
ShowIPEI
L M Move within a menu.
.
i
,|
Make selection. Move to submenu.
Move to previous menu.
< Move to idle display.
Note * Available under certain circumstances.
Navigation keys
Cancel
Confirm
Back
Left/Up
Right/Down
BusinessPhone – Cordless phone DT290
13
Switching On/Off
Switching On/Off
,|
Switch on the DT290
Press until the display lights up
If the phone does not switch on or the battery icon starts flashing,
the battery is low. Charge the battery. While charging you can still
use your phone.
Note: If the signal strength icon is off and the message
is displayed you cannot make or answer calls.
No network
Switch off the DT290
,|
14
Note: During calls, you cannot switch off your phone.
Press until the display turns blank
Your phone is switched off.
BusinessPhone – Cordless phone DT290
Incoming Calls
Incoming Calls
A ringing signal indicates an incoming internal- or external call.
You can also see who has called you in the CallList.
Answer calls
The ringing type tells you whether the call is an internal, external or
call-back call and the display indicates an incoming call.
Display example:
InternalCall
4736
.i
If the number is stored in the Phone Book, the associated name is
shown instead.
Press to answer
If you do not answer the call, the number is stored as a missed call
in the CallList. See section “CallList” on page 16.
Note: Calls can be answered at any time, no matter if you
are programming, or keying in a number etc.
>
Handsfree
Press to answer the call in handsfree speaking mode
You are connected to the caller via the loudspeaker and
microphone.
BusinessPhone – Cordless phone DT290
15
Incoming Calls
,|
End the call
Press
The duration time of the call is shown.
Mute ring sound or warning sound
<
If the phone rings or a warning sounds at an inconvenient moment
you can temporarily suppress the sound:
Press to turn off the ringing for the moment
The ring off icon appears.
ExternalCall
Anna
Even with the sound off, you can still answer the call. The warning
light and hook icon keep flashing. If you do not answer the call, the
number is stored as a missed call in the CallList. To turn off the ring
sound permanently, see section “Volume control” on page 75.
Note: If you decide not to answer the call, press the NO
key. The call is rejected and there is no entry in the CallList.
CallList
The last 20 dialled numbers, missed calls and answered calls are
stored in the CallList (if supported by the network).
The different call types in the CallList are marked with the following icons:
<-
Incoming call
->
Outgoing call
X
Missed call
Note: An exclamation mark (!) after an entry number
means that you have not read that entry yet.
16
BusinessPhone – Cordless phone DT290
Incoming Calls
When there are new unanswered calls, the call info icon is
displayed and the display shows:
Check
Who Called?
,|
.i
Press if you do not want to return a call
To return a call
Press shortly
The CallList including dialled numbers, missed calls and answered
calls appears. Each entry in the list is displayed with a number in
the upper left corner of the display. The phone beeps if there are no
names or numbers available for redial.
1
X 05-Mar
Sabrina!
L M
.i
or
Scroll until you have the right number or name
Press to dial the selected number
Tip: If you press the C/MUTE key instead of the YES key,
you can edit the number before dialling.
You can also access the CallList via the CallList menu.
Route: Information » CallList
The CallList menu is only displayed, if names or numbers are
available for returning a call.
You can permanently store the numbers from your CallList in your
Phone Book. See section “Add numbers from the CallList” on
page 72.
BusinessPhone – Cordless phone DT290
17
Outgoing Calls
Outgoing Calls
Sometimes you make a call but the person is not available.
These functions will help you in your attempts to establish contact
with the called party.
You can also make a call via the Phone Book, see section “Phone
Book” on page 67.
Make calls
z
How to make internal and external calls.
Enter the number
The number is displayed.
00535554505
.i
Press when the number is correct
Your phone will go off hook and dial the number.
Notes:
Correct a wrong entry by pressing the C/MUTE key.
If you decide not to make the call while keying in the
number, press the NO key to stop.
If you receive a call while keying in the number, simply press
the YES key to answer.
You can make your calls faster by using abbreviated
numbers or dial-by-name. See section “Abbreviated
Numbers” on page 47.
18
BusinessPhone – Cordless phone DT290
Outgoing Calls
Off hook dialling
.i
z
If you prefer to dial a number off hook:
Press and hold and wait for the dial tone
Note: A short press activates the CallList.
Dial the number and wait for a connection
0:00:23
00535554505
Handsfree
>
While you are waiting for a connection, dial tone or during the call:
,|
To end calls
Press to switch the call to handsfree speaking mode
You are connected to the caller via the loudspeaker and
microphone.
Press to end the call
The duration of the call is displayed.
Last External Number Redial
*** .i
When you initiate an external call the system automatically stores all
the dialled digits, irrespective of whether the call was successful or
not.
Press to redial the last dialled external number
The display will show the dialled number.
BusinessPhone – Cordless phone DT290
19
Outgoing Calls
Redial number from CallList
.i
L M
.i
or
Dialled numbers are stored in the CallList (if supported by the
network).
Press shortly
The CallList including dialled numbers, missed calls and answered
calls appears. Each entry in the list is displayed with a number in
the upper left corner of the display. The phone beeps if there are no
names or numbers available for redial.
Scroll until you have the right number or name
Press to dial the selected number
Tip: If you press the C/MUTE key instead of the YES key,
you can edit the number before dialling.
You can also access the CallList via the CallList menu.
Route: Information » CallList
The CallList menu is only displayed, if names or numbers are
available for returning a call.
You can permanently store the numbers from your CallList in your
Phone Book. See section “Add numbers from the CallList” on
page 72.
For more information about the CallList, see section “CallList” on
page 16.
Automatic Call-back
5
,|
20
You call an extension and receive busy tone or get no answer.
This can also be used if no external line is free:
Press
Verification tone.
Press
You are called back if the extension finishes the ongoing call or the
next time the extension finishes a new call. You have to answer
within eight seconds otherwise the Call-back service is cancelled.
BusinessPhone – Cordless phone DT290
Outgoing Calls
Busy extension
You call an extension and receive busy tone.
Camp-on
4
You can notify a busy extension of your call by a muted ringing call
(if this function is allowed).
Press to camp-on
Stay off hook. When the called extension replaces the handset it
will be called automatically.
Note: If you receive the busy tone again, the desired
extension does not allow Camp-on.
Intrusion
8
You can intrude on an ongoing call on a busy extension (if this
function is allowed).
Press to intrude
Intrusion tone is heard and a three-party call is established.
When the called extension replaces the handset and you keep off
hook, the called extension will be recalled automatically.
Note: If you still hear the busy tone, then your extension
does not have the authority to intrude or the desired
extension is protected against Intrusion.
BusinessPhone – Cordless phone DT290
21
Outgoing Calls
Call Statistics
Your phone can tell you the duration of your last call and display the total
time of all external calls made.
To see the time spent on your last call
Route: Information » LastCall
.i
.i
LastCall
Select
Press
The length of the last call is displayed in hours, minutes and seconds.
Press to leave this menu
To see the time spent on all outgoing external calls
Route: Information » TotalCalls
.i
,|
.i
TotalCalls
22
Select
Press
The total time of all external calls made is displayed in hours,
minutes and seconds.
Press to leave this menu
or
Press to delete the entry from the list
BusinessPhone – Cordless phone DT290
During Calls
During Calls
The BusinessPhone Communication Platform allows you to handle
calls in many different ways. You can for instance make an inquiry,
transfer the call or create a conference, mute the microphone and
ringer, change the dial mode or put the call on hold to perform
other tasks.
Transfer and Inquiry
B
Z
B2
,|
You have an ongoing internal or external conversation and you
want to transfer the ongoing call.
Press to put the current call on hold
Dial tone.
Tip: You can also use the Find&Call or CallList menu
options.
Call the third party
You can transfer the call before answer or wait for answer.
Note: Make sure, that you are connected to the desired party.
Please read the notes and warnings in section “Useful Hints”
on page 84.
Press to switch between calls
Note: Sometimes the R key must be pressed twice.
Whether you can put internal calls on hold or transfer calls
to external lines depends on your PBX. Consult your system
administrator.
or
Press to transfer the call
BusinessPhone – Cordless phone DT290
23
During Calls
Transfer to a busy extension
You can even transfer calls to busy extensions. The other party will
hear a muted signal (Camp-on), and the call will be extended, as
soon as the ongoing call is terminated (if Camp-on is allowed).
Call-back
You are called back, if you have transferred an external call and the
other extension has not answered the call within a certain time.
Your phone will ring again.
Conference
B
Z
B3
,|
24
You have an ongoing conversation and you want to establish a
telephone conference.
Press
Dial tone.
Call the third party
Press to establish a three party conference
Now you have established a three party conference. To mark the
conference, all conference members will hear a periodical
conference tone.
Repeat the procedure to include other persons to the
conference
In this way, you can include up to six parties in a conversation.
How many of them can be external callers depends on the
programming of the system.
Press to leave the conference
BusinessPhone – Cordless phone DT290
During Calls
Handsfree speaking
>
You can switch to handsfree speaking (and back to standard
speaking procedure) at any time during a call.
Press to switch handsfree speaking on or off
During handsfree speaking, you are connected to the caller via the
loudspeaker and microphone.
Dial mode
If your phone system normally uses pulse dialling you can switch
between long and short DTMF tones if required. For some
teleservices the standard tones sent out by the phone are too
short. In this case the phone must be switched to long tones.
To switch the phone to short tones
.i
GoToDTMF
Select
Press
The phone now uses short DTMF tones.
To switch the phone to long tones during a call
.i
DTMF-Long
*
Select
Press
The phone switches to long tones for the duration of the call. If the
phone is set to long tones, the tones are transmitted for the same
length of time as you keep the keys pressed down.
Send a dial tone pause while dialling on hook
Press for one second
BusinessPhone – Cordless phone DT290
25
During Calls
Mute microphone
<
To mute the microphone, during an ongoing conversation:
Press and hold
The caller will not hear the conversation in your room. Short beeps
and the ring off icon indicate that the microphone is off.
ExternalCall
Anna
<
<
Press quickly
Short beeps and the ring off icon indicate that the microphone is off.
Press again, to turn the microphone on
Note: It is advised to use this feature instead of putting a
call on hold. A call on hold may be diverted to your operator,
directly or after some time.
Call Waiting
If you hear the Call Waiting tone during an ongoing conversation,
another person is trying to contact you.
,|
.i
26
To terminate the ongoing call and answer the waiting
call
Press to finish the ongoing call
The waiting call is signalled on your phone.
Press to answer the new call
Note: The Call Waiting function might be blocked for use on
your extension (programmed by system administrator).
BusinessPhone – Cordless phone DT290
Call Forwarding
Call Forwarding
When you are not available to take calls or decide to answer your
calls on another extension, it is useful to forward your calls to an
alternate answering position.
If you urgently need to talk to someone who has forwarded his
calls, the system is also equipped with a bypass function.
Depending on the type of Diversion you are also able to record your
personal greeting, see section “Personal Greeting” on page 46.
Note: You can still make calls as usual.
Diversion on no reply
If you are not available to answer incoming calls (internal or
external), your system administrator can program your extension to
automatically divert calls to a programmed diversion address
(default time: 15 seconds).
Diversion on busy
If your extension is busy and you receive an incoming call (internal
or external), your system administrator can program your extension
to automatically divert the call to a programmed diversion address.
BusinessPhone – Cordless phone DT290
27
Call Forwarding
Fixed Diversion
This function directs your calls to a pre-programmed answering
position (e.g. secretary).
*21#
.i
,|
Activate Fixed Diversion
Dial
Press
Wait for the call icon to stop flashing
Press to finish the procedure
All calls to your extension are directed to a pre-programmed
address. The display shows the actual diversion state.
DIVERSION
4736–>5450
#21#
.i
,|
28
Cancel Fixed Diversion
Dial
Press
Wait for the call icon to stop flashing
Press to finish the procedure
BusinessPhone – Cordless phone DT290
Call Forwarding
Individual Diversion
This feature gives you the possibility to divert your calls to internal
and external positions, e.g. to any directory number, a colleague’s
extension, an external number or a common abbreviated number
(e.g. your car phone).
Note: In order to prevent misuse, Individual External
Diversion can be blocked for your extension, see section
“Security” on page 63.
Program and activate Internal Diversion
*21*
Z
# .i
,|
Divert your calls to an internal position.
Dial
Enter the new diversion address
Press
Verification tone.
Wait for the call icon to stop flashing
Press to finish the procedure
You can make outgoing calls as usual. A special dial tone reminds
you that Call forwarding is active. The display shows the actual
follow me state.
Note: An Individual Internal Diversion cannot be activated if
an Individual External Diversion is already activated.
#21#
.i
,|
Cancel Internal Diversion
Dial
Press
Wait for the call icon to stop flashing
Press to finish the procedure
Individual Diversion is cancelled.
BusinessPhone – Cordless phone DT290
29
Call Forwarding
Program and activate a new external diversion address
*22*
0Z
# .i
,|
#22# .i
,|
To set a new individual external diversion address:
Dial
Dial the digit(s) for external call access and enter the new
external diversion address
A maximum of 24 digits.
*
Note: If your public network requires waiting for a second
dial tone, press .
Press
Verification tone.
Wait for the call icon to stop flashing
Press to finish the procedure
Note: Individual External Diversion can also be used via the
DISA function, see section “Other Useful Facilities” on
page 55.
Cancel External Diversion
Dial and press
Wait for the call icon to stop flashing
Press to finish the procedure
Note: The programmed diversion address is not removed
from the memory, the Diversion is just inactive.
Re-activate External Diversion
*22*# .i
,|
30
Divert your calls to an external position.
Dial and press
Wait for the call icon to stop flashing
Press to finish the procedure
You can make outgoing calls as usual. A special dial tone reminds
you that Call forwarding is active. The display shows that you have
activated an External Diversion.
BusinessPhone – Cordless phone DT290
Call Forwarding
Follow me
If you are in another room, you can still answer your calls by
forwarding them to where you are. To activate Follow me,
Individual Diversion must be active on your phone.
Activate Follow me
*21*
Z*
Z
# .i
,|
Note: This procedure has to be executed from the
telephone the calls are diverted to.
Dial
Dial your number and press
Dial the new number to where incoming calls should be
diverted
Press
Special dial tone.
Wait for the call icon to stop flashing
Press to finish the procedure
Cancel Follow me
#21*
Z
# .i
,|
Follow me and Individual Diversion can also be cancelled from the
answering position.
Dial
Dial your number
Press
Dial tone.
Wait for the call icon to stop flashing
Press to finish the procedure
BusinessPhone – Cordless phone DT290
31
Call Forwarding
Bypass Call Forwarding
*60*
Z
# .i
32
Bypass Call Forwarding makes it possible to call a specific
extension, even if Call Forwarding is activated on this extension.
Dial
Enter extension number
Press and wait for answer
You will be connected to the specified extension, regardless of
which type of Call Forwarding the called extension has activated.
BusinessPhone – Cordless phone DT290
Information
Information
If you are not in the office for a certain period of time (e.g. meeting,
vacation, lunch, illness), this feature allows you to inform your
callers why you are absent. External callers will be routed to the
operator who also has access to your absence info.
Note: When you have activated a diversion with a Personal
Greeting, callers will receive this greeting instead of your
activated absence information.
You can inform your callers with:
1 Pre-defined texts
Enter the reason for your absence and the date and time of your
return.
2 Voice information
Record a voice message and name the reason of your absence.
Enter Information
*23*
To store text or voice information.
Dial to enter the information mode
Select Pre-defined text or Voice information
BusinessPhone – Cordless phone DT290
33
Information
Z
z
# .i
,|
Pre-defined texts
Enter Code and
Enter Completing info from the table below
Time of return
Date of return
Lunch
Meeting
Vacation
Illness
Code
1
2
3
4
5
6
Completing info
hour (00-23) minute (00-59)
month (01-12) day (01-31)
back at, hour minute
back at, hour minute
back, month day
back, month day
Press
Wait for the call icon to stop flashing
Press to finish the procedure
Internal callers receive the information on the display (or as spoken
information to callers without display phone). External callers will be
routed to the operator who also has access to your absent info.
Pre-defined texts example:
*23*
5
0627
# .i
,|
Vacation, back June 27
Press
Enter code
Enter month and day
Press
Wait for the call icon to stop flashing
Press to finish the procedure
Information active.
5 VACATION
BACK
Jun 27
34
BusinessPhone – Cordless phone DT290
Information
*23* .i
9
*
9
# ,|
Voice information
Press
Wait for the call icon to stop flashing
Press and speak
Press to play-back and listen to your recording
Press and speak to re-record
Press to activate
Internal callers will hear the information via the handset or the
loudspeaker. External callers will be routed to the operator who
also has access to your absent info.
Note: You can dial your own extension number if you want
to check your Information.
BusinessPhone – Cordless phone DT290
35
Information
#23# .i
,|
*23*# .i
,|
Erase Information, Save Information
Dial and press to erase info
Wait for the call icon to stop flashing
Press to finish the procedure
or
Dial and press to deactivate and save for later use
Information is passive.
Wait for the call icon to stop flashing
Press to finish the procedure
Use saved information
*23*# .i
,|
36
When the information is switched off:
Dial and press to activate saved info
Information is active.
Wait for the call icon to stop flashing
Press to finish the procedure
BusinessPhone – Cordless phone DT290
Internal Messages
Internal Messages
You can send a call-back or a voice message when you call an
extension and receive busy tone or get no answer.
This section also describes how to record a personal voice
message and how to forward a voice message.
Password protection
The first time you enter the message system (only possible from
own extension) you might be requested to change your password if
it is default (0000).
Note: Some systems are programmed to allow the default
password.
,|
Follow the voice announcements
You are requested to enter a new password, confirm and save it. If
you use the default password, you are requested to try again.
Press to finish the procedure
or
Continue with any of the message functions
If you want to change your password again, it is possible from the
message system or via the function “Select password” on page 64.
BusinessPhone – Cordless phone DT290
37
Internal Messages
Send Message
To send a message to an extension when you receive busy tone or
get no answer.
Call-back
9#
To send a Call me message.
Press to send
Voice
99
*
9
#
38
To send a voice message.
Press and speak
Press to play-back and listen to your recording
Press and speak to re-record
Press to send
BusinessPhone – Cordless phone DT290
Internal Messages
Check and Store Received Messages
A received message is indicated with a message icon (envelope) in
the display (a special dial tone can also be used to indicate a
waiting message, if programmed). In addition you can see the
number of queued messages in the display.
Received messages are divided into following three categories:
•
New messages (not heard)
•
Heard messages
•
Stored messages
Voice messages can also be forwarded to other mailbox numbers
(individual or common), see section “Forward a Voice Message” on
page 40.
B
*59# .i
Note: Messages are deleted from the system after a certain
time. The time depends on which category the message
belongs to. Please ask your system administrator regarding
this.
Press to enter the message system
or
Dial and press
Note: It is possible to program a number or function on the
R/Message key, if this is done, the default function to enter
your message system directly does not work any more. If
you want to use the Message Waiting function (default)
again, the number to enter the message system has to be
re-entered. See section “Programming a number or
function on the R/Message key” on page 50.
You can check and store your received messages. Up to
20 messages can be stored. Voice messages will be heard. Call
me messages will call the sender automatically (these messages
cannot be stored).
,|
Note: Depending on the configuration, you might be asked
for your password before you can retrieve your messages.
See section “Security” on page 63.
Press to finish the procedure
BusinessPhone – Cordless phone DT290
39
Internal Messages
Forward a Voice Message
B
*59# .i
Your received voice messages (in the individual mailbox) can be
forwarded to other mailbox numbers (individual or common). When
you forward a voice message to an individual mailbox, the mailbox
number is the same as the extension number. See also section
“Mailbox System” on page 42.
Press
or
Dial and press
Notes: Depending on the configuration, you might be
asked for your password before you can retrieve your
messages. See section “Security” on page 63.
It is possible to program a number or function on the R/
Message key, if this is done, the default function to enter
your message system directly does not work any more. If
you want to use the Message Waiting function (default)
again, the number to enter the message system has to be
re-entered. See section “Programming a number or
function on the R/Message key” on page 50.
Follow the voice announcements
You can forward new, heard or stored voice messages.
Note: The forwarded message is a copy, i.e. it can be
deleted without deleting the original message.
,|
40
Repeat the procedure to forward the message to another
mailbox
Press to finish the procedure
BusinessPhone – Cordless phone DT290
Internal Messages
Dictaphone function
If you want to record and retrieve personal voice messages you can
use the Dictaphone function. A dictaphone message is treated as a
normal message. How to retrieve dictaphone messages, see
section “Check and Store Received Messages” on page 39.
Record message
*58# .i
To start the recording:
Dial and press
Wait for the call icon to stop flashing
Record your message
The maximum recording time is four minutes and 15 seconds.
RECORDING
*
9
,|
Select options below:
Press to play-back
Press and speak to re-record
Press to stop the recording and save the message
BusinessPhone – Cordless phone DT290
41
Mailbox System
Mailbox System
While you are away from the office, callers can leave messages in
your individual mailbox. You are also able to record your personal
greeting, see section “Personal Greeting” on page 46.
The first time you enter the message system (only possible from own
extension), you might be requested to change your password if it is
default (0000). See section “Password protection” on page 37.
The mailbox system is a part of the message system.
Individual mailbox system
Callers are able to leave messages in your individual mailbox.
Activate
*21*
Z
# .i
,|
42
Divert your extension to the mailbox system.
Dial
Dial the number to the mailbox system
Ask the system administrator for your defined mailbox system number.
Press
Wait for the call icon to stop flashing
Press to finish the procedure
BusinessPhone – Cordless phone DT290
Mailbox System
#21# .i
,|
Deactivate
Dial and press
Wait for the call icon to stop flashing
Press to finish the procedure
Retrieve messages internally
B
*59# .i
When the message icon appears in the display.
Press to enter the message system
or
Dial and press
See section “Check and Store Received Messages” on page 39.
Note: It is possible to program a number or function on the
R/Message key, if this is done, the default function to enter
your message system directly does not work any more. If
you want to use the Message Waiting function (default)
again, the number to enter the message system has to be
re-entered. See section “Programming a number or
function on the R/Message key” on page 50.
Retrieve messages - externally
z
z
To retrieve your messages from an external position:
Dial your company’s telephone number
Dial the number to the mailbox system
During the procedure you will be asked for your extension number
and your password.
BusinessPhone – Cordless phone DT290
43
Mailbox System
The following mailbox functions can also be used from an external
position:
•
Change Password
•
Check and Store Received Messages
•
Forward a Voice Message
•
Send Message
•
Outcall (External) Notification
•
Personal Greeting
Outcall (External) Notification
With this function the message system can notify you when new
voice messages arrive. You can specify an external number, where
you will be called at a pre-programmed time or as soon as a new
message arrives.
Note: This feature may be restricted or not available. Ask
the system administrator for the availability and more
information.
You can be notified in two different ways (depending on the
programming of the system):
Notification with mailbox access:
You acknowledge the notification via your password (has to differ
from the default value 0000). See section “Select password” on
page 64 to select a new password. You have full access to the
mailbox system.
Notification without mailbox access:
You get a short voice announcement, informing that someone has left
a message for you. You acknowledge the notification by pressing any
key. You have to call back the mailbox system to retrieve the message.
Note: If you do not acknowledge the notification within the
pre-programmed time, the connection is cancelled and
repeated later (ask the system administrator for the
programmed number of notification attempts).
44
BusinessPhone – Cordless phone DT290
Mailbox System
B
*59# .i
Programming
Press
or
Dial and press
Notes: Depending on the configuration, you might be
asked for your password. See section “Security” on
page 63.
It is possible to program a number or function on the R/
Message key, if this is done, the default function to enter
your message system directly does not work any more. If
you want to use the Message Waiting function (default)
again, the number to enter the message system has to be
re-entered. See section “Programming a number or
function on the R/Message key” on page 50.
Follow the voice announcements
You can program the external notification number, the notification
time and activate/deactivate the function. The external number
(including the digit(s) for external call access) can consist of up to 24
digits. The time is entered in 24h-format, e.g. 2030 for half past eight
with values automatically set to even quarters, i.e. 2013 will be 2015.
,|
Note: The notification number and time must be
programmed before you activate the notification.
Press to finish the procedure
BusinessPhone – Cordless phone DT290
45
Mailbox System
Personal Greeting
B
*59# .i
2
Z
#
,|
46
Depending on the type of Diversion you want to activate, you can
leave three different personal greetings to the caller. The diversion
state can be on no reply, on busy or an activated Individual
Diversion.
Press
or
Dial and press
During the procedure you will be asked for your extension number
and your password.
Note: It is possible to program a number or function on the
R/Message key, if this is done, the default function to enter
your message system directly does not work any more. If
you want to use the Message Waiting function (default)
again, the number to enter the message system has to be
re-entered. See section “Programming a number or
function on the R/Message key” on page 50.
Press to configure your Personal Greeting
Enter diversion code
Select an option below and follow the voice announcements.
Type of diversion
Diversion greeting on busy
Diversion greeting on no reply
Individual diversion greeting
Code
1
2
3
Press to store the recorded greeting
When you activate the diversion, the recorded greeting is played to
the next caller.
Press to finish the procedure
Note: When you have activated a Diversion with a Personal
Greeting, callers will receive this greeting instead of your
activated absence information.
BusinessPhone – Cordless phone DT290
Abbreviated Numbers
Abbreviated Numbers
By using abbreviated numbers, you can make calls simply by
pressing a few keys. Frequently used external numbers are stored
as common abbreviated numbers in the exchange.
Up to 10 individual abbreviated numbers (your personal most
frequently used external numbers) can be stored and used on the
keys 0 to 9.
Common abbreviated numbers
Z
.i
External numbers are stored centrally in your BusinessPhone
Communication Platform. Common abbreviated numbers can be
dialled from every extension that has the authority to do so.
Dial the common abbreviated number
Please refer to your telephone directory.
Press to make the call
BusinessPhone – Cordless phone DT290
47
Abbreviated Numbers
Individual abbreviated numbers
**
Z
.i
You can program and activate your most frequently used external
numbers on the keys 0 to 9.
Press
Dial the abbreviated number
A number between 0 and 9.
Press to make the call
Program individual abbreviated number
*51*
Z*
0Z
# .i
,|
48
How to program external numbers on the keys 0 to 9.
Enter programming mode
Select an abbreviated number between 0 and 9 and press
Dial the digit(s) for external call access and dial the number
The number can consist of up to 24 digits.
*
Note: If your public network requires waiting for a second
dial tone, press .
Press
Wait for the call icon to stop flashing
Press to finish the procedure
BusinessPhone – Cordless phone DT290
Abbreviated Numbers
#51*
Z#
.i
,|
Cancel one specific individual abbreviated number
#51#
.i
Cancel all individual abbreviated numbers
,|
Press
Enter an abbreviated number between 0 and 9 and press
Press
Wait for the call icon to stop flashing
Press to finish the procedure
Press
Press
Confirmation tone.
Wait for the call icon to stop flashing
Press to finish the procedure
BusinessPhone – Cordless phone DT290
49
Abbreviated Numbers
Dial-By-Name
You can call someone by pressing the first character(s) of a name
and then scroll through the name list to search for the name and
number.
Example:
5
Call Jim (ext. no. 123):
Press and hold until the display shows the first name
beginning with J
Jack
432
M
.i
Scroll down the name list until you find Jim
Jim
123
Confirm and Jim’s number will be dialled
Note: You can press the C/MUTE key instead of the YES
key if you want to edit the number before dialling.
Programming a number or function on the
R/Message key
You can program a number that you are calling very often or
program a function (depending on system).
z
.i
50
Route: Settings » MessageKey » Mess.KeyNo
Enter the number
Press
Note: Only one number or function can be programmed. If
you change it, the default function to enter your message
system directly does not work any more. If you want to use
the Message Waiting function (default) again, the number to
enter the message system has to be re-entered.
BusinessPhone – Cordless phone DT290
Group Facilities
Group Facilities
When you are working together in a team the following group
facilities can be very useful.
Group Hunting
Your phone can be included in one or several hunt groups.
In a hunt group all members are represented with one common
directory number. 16 hunt groups can be programmed, each
containing 1 to 20 members. A member can be either an extension
number, an operator console or a fictive number. Please ask your
system administrator if you require this function.
Note: The number of Cordless extensions in a hunt group
are limited to eight (including tandem configurations).
Incoming calls to the hunt group are directed to free extensions in
the group. The hunt order within the group can be changed to suit
your needs. If all members of the hunt group are busy, an incoming
call is being queued. If no one answers this call before the
programmed time, the call is forwarded to the programmed
answering position (e.g. operator).
Note: If all members in a hunt group are busy, the Call-back
or Intrusion functions are not available.
BusinessPhone – Cordless phone DT290
51
Group Facilities
Log in
Before you can answer group hunting calls, you must log in.
*28*
Z
# .i
,|
To log in to one hunt group:
*28**#
.i
,|
To log in to all hunt groups:
Dial
Dial the hunt group code
Please ask your system administrator for the configured number.
Press
Wait for the call icon to stop flashing
Press to finish the procedure
Dial
Press
Wait for the call icon to stop flashing
Press to finish the procedure
Answer calls
It is possible to have group hunting information in the display.
If you require a different display layout, please contact your
system administrator.
Answer group hunting calls in the normal way
52
BusinessPhone – Cordless phone DT290
Group Facilities
Log out
#28*
Z
# .i
,|
To log out from one hunt group:
Dial
Dial the hunt group code
Please ask your system administrator for the configured number.
Press
Wait for the call icon to stop flashing
Press to finish the procedure
Note: If you are logged in to more than one huntgroup and log
out from one of them, the display will show the following text:
PBX GROUP(S)
LOGGED OUT
#28**#
.i
,|
To log out from all hunt groups:
Dial
Press
Wait for the call icon to stop flashing
Press to finish the procedure
BusinessPhone – Cordless phone DT290
53
Group Facilities
Group Call Pick-up
Z .i
In a Pick-up group, any member can answer any individual call to
group members. You answer a call to the group by dialling a special
answering number. Please ask your system administrator for the
configured number.
Dial the group call pick-up code and press
Common Bell
Z .i
The Common Bell facility allows all extensions of the system
(operator included) to pick-up the call from an extension that has
been predefined as a common bell extension.
Dial the common bell pick-up code and press
Please ask your system administrator for the common bell pick-up
code.
If two or more extensions simultaneously attempt to answer a call
from the common bell extension, only the first extension will pick it
up. The other extensions will receive the number unobtainable
tone. This will also happen if you dial the common bell pick-up
code and there are no calls waiting at the common bell extension.
54
BusinessPhone – Cordless phone DT290
Other Useful Facilities
Other Useful Facilities
By using these facilities your productivity will be increased, e.g.
you can set reminders for important meetings, place the costs for
external calls on separate accounts and much more ...
Reminder
*32*
Z # .i
,|
The phone can be set to remind you at any time within the next 24
hours (multiple settings are allowed).
Dial
Dial reminder time and press
(00-23) hour + (00-59) minute.
Wait for the call icon to stop flashing
Press to finish the procedure
When the time is reached your phone rings with recall signal.
Note: If you receive busy tone, your extension does not
have the authority to set a Reminder.
#32# .i
,|
Cancel Reminder
Dial and press
All settings are cancelled.
Wait for the call icon to stop flashing
Press to finish the procedure
BusinessPhone – Cordless phone DT290
55
Other Useful Facilities
Automated Attendant
Z
.i
,|
The Automated Attendant facility sends voice instructions to
external and internal callers, informing them of all possible options
they can choose. Voice instructions lead the callers step by step to
the desired destination.
Dial the Automated Attendant directory number
Please ask your system administrator for the automated attendant
directory number.
Press
Wait for the call icon to stop flashing
Press to finish the procedure
Doorphone
The Doorphone is used to monitor the admission to your company,
i.e you can open the doorlock from your phone.
.i
Answering doorphone calls
Press
You will be in speech connection with the calling party.
Opening of the doorlock
B
Z
56
After you have answered the doorphone, you can open the door
making an inquiry to the door-opener’s directory number.
Press
Dial the door-opener’s directory number
Please ask your system administrator for the number.
BusinessPhone – Cordless phone DT290
Other Useful Facilities
Account Number
An account number can be entered to debit telephone costs to
different accounts. Depending on the system configuration the
account number has to be entered from a verified account number
list (predefined) or you can invent an own account number. The
following prerequisites apply:
•
With the Verified Account Number you can restrict the making
of external calls (not a specific number or area), so everyone
who is allowed to make external calls will receive an account
number which has to be used each time he/she wants to make
an external call.
•
Verified account numbers contain up to 10 digits.
•
Own account numbers contain up to 15 digits.
The account numbers can also be used via the DISA function, see
section “Direct Inward System Access (DISA)” on page 58.
Verified or own account number
*9*
Z # .i
Before an outgoing call:
Dial
Enter account number and press
Valid digits 0-9. Internal dial tone. Make the external call.
BusinessPhone – Cordless phone DT290
57
Other Useful Facilities
Direct Inward System Access (DISA)
If you are working externally and you have the need to make
business calls, call your company and use the company PBX to
make an external call to the desired party. You just pay the costs for
the phone call to your company. The other costs will automatically
be placed on your extension number or on a special project.
Note: To activate this function, you have to change the
default password from 0000 to a personal one. Which code
to use and how to change it, see section “Select password”
on page 64.
z
z
z
You can also divert calls from your office extension to your external
position, see section “Call Forwarding” on page 27. During the
procedure you will be prompted for your password.
Dial the public number of your company
followed by the DISA number
Ask the system administrator for the defined DISA number.
Note: If want to register the call on an account number, you
should use the Account Number procedure before you
enter the external number, see section “Account Number”
on page 57.
Dial the external number
or
Use the External Diversion function
Procedure, see section “Call Forwarding” on page 27.
Note: If you program a new diversion address, remember
to reset it when you return to your office.
58
BusinessPhone – Cordless phone DT290
Other Useful Facilities
Tandem Configuration
The tandem configuration is a unit, consisting of two telephones
using the same directory number. One of the telephones is defined
as the primary and the other one as the secondary.
This function enhances the communication for users that, for
example, have a wired phone on their desk (the primary telephone)
and need to be mobile within their company’s building with their
own Cordless phone (the secondary telephone). Basically the
tandem configuration works as follows:
*28# .i
,|
To activate the Tandem Configuration
Dial and press to log on the secondary telephone
Wait for the call icon to stop flashing
Press to finish the procedure
SECOND USER
LOGGED ON
For incoming calls:
•
Both telephones are treated as 1 single extension.
For outgoing calls:
•
#28# .i
,|
Both telephones are treated as 2 separate extensions.
To deactivate the Tandem Configuration
Dial and press to log off the secondary telephone
Wait for the call icon to stop flashing
Press to finish the procedure
For incoming calls:
•
The secondary telephone cannot be called and the primary
telephone works as a normal stand-alone telephone.
For outgoing calls:
•
Both telephones are treated as 2 separate extensions.
BusinessPhone – Cordless phone DT290
59
Other Useful Facilities
BZ
,|
Transferring a call between members of a tandem unit
Press and dial own directory number
Press to transfer the call
Networking
Networking is the connection of several premises within a
company. The connection can be set up via leased lines, public
lines, Local Area Network (LAN) or Wide Area Network (WAN). Ask
your system administrator about details regarding networking.
IP calls
IP calls are internal calls sent via an internal data network (LAN or
WAN) and the transfer of data and voice is made on the same line.
If you are connected to an internal data network the IP connection
is made automatically. To minimise the traffic on the network the
speech quality is decreased.
If the speech quality is not acceptable you can disconnect the IP
call and switch to a non-IP call (alternative network). The switch
from the IP net to the non-IP net is made during the call, so the call
does not have to be disconnected.
B
*61*
If you want to switch to a non-IP net during the call:
Press
Dial
During the procedure the other party is put on hold. When the
procedure is ready you will receive a special ringing tone and the
call is resumed in the non-IP net.
Note: A switch to a non-IP call can only be performed if the
original call is an IP call, otherwise you will receive a blocking
tone.
60
BusinessPhone – Cordless phone DT290
Other Useful Facilities
Key Lock
If you carry the phone in your pocket, you might accidentally press
the keys and make a call. To prevent this, you can have them
blocked by using the AutoKeyLock option.
To enable or disable key locking
Route: Settings » AutoKeyLock
.i
L M
.i
AutoKeyLock
or
Select
Press
The current setting is displayed.
Select the setting you want
Press to confirm
Note: After enabling the Key Lock function do not press a
key for 30 seconds. If the enabling time has expired the keys
are blocked and a key symbol is displayed.
During Key Lock the keys are blocked, so you cannot use your
phone. If a key is pressed the message Press * to unlock
keys is displayed.
Press * to
unlock keys
If you have locked the keys and you receive a call, you can answer
the call as usual without switching Key Lock off. When the call is
ended the keys are locked again.
L *
.i
or
To unblock the keys temporarily
Press
Unlock Keypad?
is displayed.
Press to switch off the Key Lock
The key symbol disappears; the keys are enabled again.
BusinessPhone – Cordless phone DT290
61
Other Useful Facilities
Phone Lock
You can protect your phone against unauthorized use or against
adding or deleting telephone network subscriptions. Both security
features are off by default. See also section “PIN code” on page 5.
Securing against unauthorized use
You can set the phone so that the PIN code must be entered after
switching on.
Route: Settings » PhoneLock » PowerOn
.i
z .i
L M
PowerOn
Select
Press
Enter PIN:
is displayed.
Enter the PIN code (default 0000) and press
The current setting is displayed.
or
Select one of the following options:
• LockOn to enable protection.
.i
•
LockOff
to disable protection.
Press to confirm
Securing against adding or deleting subscriptions
You can set the phone so that the PIN code must be entered when
adding or deleting telephone network subscriptions.
Route: Settings » PhoneLock » Subscript
.i
z .i
L M
Subscript
62
Select
Press
Enter PIN:
is displayed.
Enter the PIN code (default 0000) and press
The current setting is displayed.
or
Select one of the following options:
• On to enable protection.
.i
•
Off
to disable protection.
Press to confirm
BusinessPhone – Cordless phone DT290
Security
Security
You can block your extension in order to prevent unauthorized use
of your phone, e.g. if your external calls are placed on a specific
account number.
*72# .i
,|
#72*
Z
# .i
,|
Block Extension
Dial and press to block your extension
Verification tone.
Wait for the call icon to stop flashing
Press to finish the procedure
Un-block Extension
Dial
Dial your password
Press to re-open
Verification tone. Your extension is open for use.
Wait for the call icon to stop flashing
Press to finish the procedure
BusinessPhone – Cordless phone DT290
63
Security
Select password
You can use your four-digit password for blocking your phone from
unauthorized use, for making external calls from any blocked
extension, for entering the message system or when you are using
the DISA function.
#*72*
Z
*
Z
# .i
,|
64
Note: The first time you enter the message system you
might be requested to change your password if it is default
(0000). This procedure is performed directly in the message
system. See section “Internal Messages” on page 37.
Dial to select a new password
Dial your present password
The default password is 0000.
Press
Dial your new password
Press
Verification tone.
Wait for the call icon to stop flashing
Press to finish the procedure
BusinessPhone – Cordless phone DT290
Security
Bypass Blocked Extension
In order to make a call, you can temporarily bypass a blocked
extension.
*72*
Z
# .i
Bypass own extension
Dial
Dial your password
Press
Dial tone. You can make one call from your extension.
Bypass another extension
*72*
Z
*
Z
# .i
This makes it possible to make a call on another, blocked
extension, by using your password.
Dial
Dial your password
Press
Dial your extension number
Press
Dial tone. You can make one call from the blocked extension.
BusinessPhone – Cordless phone DT290
65
Least Cost Routing
Least Cost Routing
Least Cost Routing (LCR) automatically selects the cheapest way
to establish the connection to the desired external number.
Please ask your system administrator if this function is installed in
your system. If the extension has been configured to use LCR,
each external call will be analysed and the cheapest way will be
selected.
0Z
Use Least Cost Routing
Dial the digit(s) for external call access and the external
number
The usual way of making an outgoing external call.
Calling Least Cost Routing
Z
0Z
66
If LCR has been installed in your system, but your extension is not
configured to use it automatically, you also have the opportunity to
get the cheapest connection by dialling the LCR code before you
dial an external number.
Dial the LCR code
Please ask your system administrator for the LCR code.
Dial the digit(s) for external call access and the external
number
BusinessPhone – Cordless phone DT290
Phone Book
Phone Book
Your phone is equipped with a personal Phone Book where you
can make up to 100 entries (names and numbers). You can consult
and change the Phone Book via the PhoneBook menu option.
The Phone Book lists all names in alphabetical order. You can freely
add names and numbers to the Phone Book.
Notes:
It is not possible to download a pre-programmed Phone
Book to the DT290.
Phone Book numbers have a maximum of 24 digits.
Phone Book names have a maximum of 12 characters.
An indication that the Phone Book is full, means that you
have to delete an entry before you can add a new one.
Use the Phone Book
M .i
L M
or
Access the names and numbers of the Phone Book.
Access PhoneBook
Use the arrow keys to select the required option
BusinessPhone – Cordless phone DT290
67
Phone Book
Make a call
You can search for a name and number in the Phone Book. When
you have accessed the Phone Book:
L M .i
Z
.i
M .i
or
Route: PhoneBook » Find&Call
Select Find&Call and press
Enter Name: or Phone book
is empty
is displayed.
Press the key which has the first letter of the name you are
looking for
How to write text, see section “Write text” on page 73.
Press to confirm
The first name beginning with that letter is displayed.
Scroll down until you find the name and press
The number is dialled.
Note: How to make calls via the CallList, see sections
“CallList” on page 16 and “Redial number from CallList” on
page 20.
68
BusinessPhone – Cordless phone DT290
Phone Book
Add a name or a number
You can use the AddNew option to enter names and numbers in the
Phone Book. When you have accessed the Phone Book:
Route: PhoneBook » Store » AddNew
.i
AddNew
Select
Press
or Phone book Full is displayed. In the latter
case, you have to delete a Phone Book entry first before you can
add a new one.
Enter Name:
Enter Name:
John_
z
.i
Enter a name
How to write text, see section “Write text” on page 73.
Press to confirm
EnterNumber: is displayed.
EnterNumber:
053405_
z
*
.i
Enter the telephone number
Press if you have to wait for a second dial tone
Press to confirm
The name and number are stored in the Phone Book.
BusinessPhone – Cordless phone DT290
69
Phone Book
Change a name or a number
With the Edit option, you can change the names and numbers in
the Phone Book. When you have accessed the Phone Book:
Route: PhoneBook » Find&Edit » Edit
.i
Z .i
M
.i
Z
.i .i
Edit
70
Select
Press
Enter Name:
is displayed.
Enter the first letter of the name and press
The first name beginning with that letter is displayed.
Scroll down until you find the name
Press once to change a name
Note: Press the YES key twice to change a number.
Correct the name or number
Press to confirm
Note: Press the YES key only once if you have changed a
number.
BusinessPhone – Cordless phone DT290
Phone Book
Delete a name or a number
You can also delete names and associated numbers from the
Phone Book. When you have accessed the Phone Book:
Route: PhoneBook » Find&Edit » Delete
.i
Z .i
M
.i
Delete
Select
Press
Enter Name:
is displayed.
Enter the first letter of the name and press
The first name beginning with that letter is displayed.
Scroll down until you find the name
Press to delete the name and number
The name and number are deleted from the Phone Book.
Delete all names and numbers
Route: PhoneBook » DeleteAll
.i
.i
DeleteAll
Select
Press
Delete?
appears.
Press to confirm
All names and numbers are deleted from the Phone Book.
BusinessPhone – Cordless phone DT290
71
Phone Book
Add numbers from the CallList
Up to 20 numbers (dialled, answered and missed) can remain
stored in the CallList of your phone. You can use the AddCallList
option to add these numbers to the Phone Book.
Menu option AddCallList appears only if names or numbers are
available for redial. When you have accessed the Phone Book:
Route: PhoneBook » Store » AddCallList
.i
AddCallList
L M
.i
z
.i
z
.i
or
72
Select
Press
A list of numbers is displayed. If Phone book Full appears, you
have to delete a Phone Book entry first before you can add a new
one.
Scroll through the list of numbers until you have the number
you want to store
Press
Enter Name:
is displayed.
Enter a name
Press
Edit Number:
is displayed. The number to be added is displayed.
Edit the number if necessary
Press to confirm
The name and number are stored in the Phone Book.
BusinessPhone – Cordless phone DT290
Phone Book
Write text
The characters that you can enter, are written above each key.
Use the keypad to write text. Below is explained how to write text
when you add a new name in the Phone Book menu.
.i
AddNew
7777
6
444
8
44
.i
Select
Press
The phone changes to text entry mode automatically.
Example (to write SMITH):
Press for S
Press for M
Press for I
Press for T
Press for H
Press to confirm your edit and exit the menu
Control keys
L
M
*
1
<
While entering a name or a number you can use the following keys
for control and navigation:
Press to move left
Note: Moves to the beginning of the text if held longer.
Press to move right
Note: Moves to the end of the text if held longer.
Press to switch between upper and lower case
Note: Pressed for more than one second will add a dial
tone pause.
Press to enter a space
Press to correct a wrong entry
BusinessPhone – Cordless phone DT290
73
Phone Book
Special characters
See the table below how to find a special character.
Number of times to press the key
Phone
key
1
2
3
4
5
6
7
8
9
10
11
12
Space
-
?
!
,
.
:
"
’
(
)
1
2
A
B
C
Å
Ä
Æ
À
Á
E
F
È
É
Ê
Ë
3
Ã
Φ
2
D
Â
∆
Ç
3
4
G
H
I
G
^
Í
Î
ï
4
J
K
L
5
¡
Λ
Ì
5
6
M
N
O
Ñ
Ö
Ø
Ò
6
Q
R
S
ß
S¸
7
Ô
Σ
Œ
P
Ó
Π
Õ
7
8
T
U
V
Ü
Ù
ú
û
8
9
W
X
Y
Z
Ý
Ÿ
9
0
0
+
&
@
/
$
%
Θ
Ξ
Ψ
Ω
#
#
*
1
£
13
Γ
Note: Depending on the selected menu language, other
characters might be available, which means that the
character order differ from the table above.
8
.i
74
Example special characters:
To enter Ü press 8 (four times)
1 time
result T
2 times result U
3 times result V
4 times result Ü
Press to confirm your edit and exit the menu
BusinessPhone – Cordless phone DT290
Adjustments
Adjustments
This section describes how to set and adjust a personal volume,
how to change indication of incoming calls, how to adjust the
display, how to change the language and how to revert all DT290
settings to default.
Volume control
You can adjust the volume in the earpiece, of the loudspeaker for
handsfree speaking and the volume of the ringer. Use the volume
keys to adjust the volume, see section “Description” on page 8 for
the location of volume controls.
To turn the microphone, ring sound and warning sound on or off
during a call, see section “During Calls” on page 23.
U D
Adjust speaker volume for handsfree speaking
.i
>
U D
,|
If you are not making a call you can still adjust the volume:
or
or
Press to adjust the volume during a call
Press
You hear the dial tone.
Press
Keep listening and press
You hear the dial tone becoming louder or quieter.
Press to cancel the adjustment procedure
BusinessPhone – Cordless phone DT290
75
Adjustments
U D
Adjust earpiece volume
.i
U D
,|
If you are not making a call you can still adjust the volume:
or
or
Press to adjust the volume during a call
Press
You hear the dial tone.
Keep listening and press
You hear the dial tone becoming louder or quieter. If the earpiece is
at maximum or minimum volume, you hear a warning tone.
Press to cancel the adjustment procedure
Adjust ringer volume
Route: Settings » Alerts » RingVolume
.i
L M
.i
RingVolume
or
<
.i
Select
Press
A volume level bar is displayed.
Press to turn the volume up or down
If you set the volume to its lowest level (ring sound permanently off),
the ring off icon appears.
Press to confirm
To turn off the ring sound permanently
Press when the phone is idle
Silent on?
Press
The ring off icon appears.
Note: If the ring sound is permanently off and you have set
the Vibrating Alert to OnIfSilent, the vibrator turns on
when the phone is ringing, see section “Vibrating Alert” on
page 78.
76
BusinessPhone – Cordless phone DT290
Adjustments
<
To turn the ring sound on again:
Press shortly
The ring off icon disappears.
Ringer tones or melodies
You can change the ringer tone for each call type to a different
sound or a preprogrammed melody. For each ring signal type, you
can choose from four ringer tones or six melodies.
To set the sound for a ringing type
L M
.i
L M
.i
or
or
Route: Settings » Alerts » RingType » Internal/External/
CallBack/Message
Select the ring signal type: Internal, External, CallBack,
or Message
Press
The current setting is displayed and played.
Select sound Low, Medium, High, Mixed or Melody (1 - 6)
The selected sound is played. The menu options Low, Medium,
High and Mixed refer to the pitch of the ringing tone.
Press to confirm
The table below lists the names of the melodies.
Melody
Name
1
2
3
4
5
6
J.S. Bach - Badinerie - BWV 1067 Suite no 2
The Black Bear
Rimsky Korsakoff - Flight of the Bumble Bee
Menuet Boccherini
J.S. Bach - Partita no 3 for violin
Ericsson soundmark
BusinessPhone – Cordless phone DT290
77
Adjustments
Discreet Ringing
In the discreet ringing mode, your phone starts ringing at the lowest
audible volume level. It then gets louder and louder.
Route: Settings » Alerts » DiscreetRng
.i
L M
DiscreetRng
Select
Press
The current setting is displayed.
or
Select one of the following options:
• On to activate Discreet Ringing.
.i
•
Off
for no Discreet Ringing.
Press to confirm
Vibrating Alert
If you do not want to be disturbed by the ringing of your phone, but
still get the call indication, or if you are in a noisy environment, you
can activate the Vibrating Alert.
Route: Settings » Alerts » Vibrator
.i
L M
Vibrator
or
.i
78
Select
Press
The current setting is displayed.
Select one of the following options:
• On for Vibrating Alert.
•
Off
•
OnIfSilent for Vibrating Alert when the ringer is permanently
off. See section “Adjust ringer volume” on page 76.
for no Vibrating Alert.
Press to confirm
BusinessPhone – Cordless phone DT290
Adjustments
Key Click
Key Click is the sound you hear each time you press a key. This
feature can be enabled and disabled.
Route: Settings » Alerts » KeySound
.i
L M
KeySound
Select
Press
The current setting is displayed.
or
Select one of the following options:
• On to have a Key Click with each key press.
.i
•
Off
for no Key Click.
Press to confirm
Display light
Your phone has a display which is illuminated when a key is
pressed. The illumination automatically goes off after a while,
unless you press a key.
Route: Settings » Display » Light
.i
L M
Light
Select
Press
The current setting is displayed.
or
Select one of the following options:
• Automatic to activate illumination of the display when a key is
pressed.
.i
•
Off
for no illumination of the display.
Press to confirm
BusinessPhone – Cordless phone DT290
79
Adjustments
Display contrast
You can adjust the contrast of the display to one of eight levels to
make it easier to read.
Route: Settings » Display » Contrast
.i
L M
.i
Contrast
or
80
Select
Press
The contrast level bar appears.
Adjust the contrast
You hear an error beep when either limit is reached.
Press to confirm
BusinessPhone – Cordless phone DT290
Adjustments
Language
The default menu language is English. To select another language,
use the Language option. Please note that the menu options stay
in English until you confirm your language choice.
L M
L M .i
L M .i
L M
.i
or
Route: Settings » Language
Press to enter the main menu
Option PhoneBook is displayed.
or
Scroll to Settings and press
or
Scroll to Language and press
The current language is displayed.
or
<
L M .i
Scroll through the list of languages until you find the
language you want
Press to confirm your choice
The language has now been changed.
You can also use the following procedure:
Press for at least seven seconds
The language menu appears.
Select the language of your choice from the list and press
BusinessPhone – Cordless phone DT290
81
Adjustments
Reset the DT290 settings
You can reset all settings on the DT290 simultaneously. The CallList
and the last call information are also cleared. The Phone Book, the
PIN code, the subscriptions and the total calls information,
however, are not cleared.
Route: Settings » MasterReset
.i
z .i
.i
MasterReset
82
Select
Press
Enter Pin:
or Reset
All Settings?
is displayed.
If requested enter your PIN code for the phone and press
See section “PIN code” on page 5. Reset All Settings? is
displayed.
Press to confirm
All DT290 settings revert to default.
BusinessPhone – Cordless phone DT290
Audible Signals
Audible Signals
The following different tones are sent from the exchange to your
telephone.
Tone characteristics
The tones shown in this section are the most used tones
worldwide. Many markets use a differing tone for one or more
situations.
Dial tone
Special dial tone
Ringing tone or Queue tone
every 4th second
Busy tone
Congestion tone
Number unobtainable tone
Call waiting tone
Intrusion tone
Conference tone
every 15th second (to all parties)
Verification tone
Warning tone, expensive route
BusinessPhone – Cordless phone DT290
83
Useful Hints
Useful Hints
Connections between external lines
With your BusinessPhone PBX, you can establish an external call
diversion or a conference with more than one external party or
transfer an external call to another external destination (e.g. a
mobile phone). These features are very useful for everyday
business life.
Note: When these features are used, your BusinessPhone
will occupy at least two external lines.
However, there may be disadvantages in connecting to several
external lines. We would therefore like to draw your attention to the
following:
•
Please do not transfer external calls to an external
mailbox, to information systems or to external parties
before they have answered
•
If you are connected to two external lines, cancel one call
by pressing “R” and “1”
If the external parties are not persons (mailbox, automated
information or attendant systems, etc.), connections on external
lines can last a long time, which can be costly. Moreover, such calls
may occupy two of your system’s external lines. You can restrict
connections between the external lines by re-programming your
system.
Please ask your system administrator or contact our service center
for more information.
84
BusinessPhone – Cordless phone DT290
Installation
Installation
This chapter describes the battery (how to connect and charge)
and how to connect the clip to the back of your phone.
Check for completeness
Make sure that all the parts are present. If anything is missing,
please contact your system administrator or supplier.
The set contains:
1
Cordless phone
2
Battery
3
Clip
4
Assembly card
Note: It is important to make a note of the IPEI code. The
IPEI code may be needed for unblocking the Cordless
phone if an incorrect PIN code has been entered three
times. See section “IPEI code” on page 6 for further details.
BusinessPhone – Cordless phone DT290
85
Installation
Preparing for use
When using the Cordless phone for the first time, follow the steps
below to prepare the Cordless phone.
Attach the clip to the back as shown in the figure below
Do not press on the display.
86
BusinessPhone – Cordless phone DT290
Installation
Attach the battery to the phone as shown in the figure below
Make sure that the battery wires are put through the notches as
shown.
BusinessPhone – Cordless phone DT290
87
Installation
Connect the adapter to the charger and connect it to the
mains outlet as shown in the figure below
Notes:
Place the DT290 in the charger and charge it for at least 4
hours before using it the first time.
Make sure the local mains voltage corresponds to the
voltage on the charger.
Only use the charger that comes with the Cordless phone.
Do not connect the phone to the charger without a battery.
Place the Cordless phone in the charger to charge the battery
Complete charging before you subscribe or use the Cordless
phone. The green light of the charger is turned off when charging is
completed. For more information about charging the battery, see
section “Battery” on page 89.
88
BusinessPhone – Cordless phone DT290
Installation
Battery
The Cordless phone is powered by a rechargeable battery. You can
fully charge a flat battery by placing the Cordless phone in the
charger for 4 hours. A fully charged battery gives you up to 17
hours calling time or up to 140 hours stand-by time.
Note: The calling time and stand-by time is shortened if the
handsfree speaking function is used a lot.
The Cordless phone has a battery meter, which indicates the
power left in the battery.
Note: The Cordless phone is powered by a Nickel Metal
Hydride (NiMH) battery. It can be recharged at any time. To
keep the battery fully charged, you can put or leave the
Cordless phone in the charger without any problem.
Reading the battery meter
When the battery is fully charged, the battery meter on the
Cordless phone display consists of four blocks. The number of
blocks decreases as the battery discharges. If the battery is almost
flat, the battery meter and the red light on the Cordless phone flash.
An alarm sounds if there is less than 15 minutes calling time left in
the battery.
Battery performance
The table below indicates the performance:
High capacity
battery:
BusinessPhone – Cordless phone DT290
Talk time
(hours)
Standby time Charge time
(hours)
(minutes)
17
140
240
89
Installation
Charging the battery
Place the Cordless phone in the charger as shown in the
figure below
The battery is being charged when the lower green LED on the
charger is on (and the battery meter on the display flashes). If the
battery is completely flat it can take a few minutes before the lower
green LED on the charger comes on.
When the battery is 90% charged, the LED starts flashing (3
second intervals) and when the battery is fully charged, trickle
charging starts (LED lights up for 1 second every 30 seconds) and
the battery is ready.
Notes:
Place the DT290 in the charger and charge it for at least 4
hours before using it the first time.
Make sure the local mains voltage corresponds to the
voltage on the charger.
Only use the charger that comes with the Cordless phone.
Do not connect the phone to the charger without a battery.
90
BusinessPhone – Cordless phone DT290
Installation
Changing the battery
Rechargeable batteries have a limited lifespan. If the stand-by time
for the Cordless phone becomes too low, you should replace the
battery. Please contact your system administrator or supplier for
more information.
Note: Only use the specified batteries (NiMH pack 600
mAh, 3.6 V).
The battery does not contain cadmium and is therefore more
environmentally-friendly than other rechargeable batteries.
However, all batteries should be treated as chemical waste.
Clip
The Cordless phone has a clip to attach the phone to your clothes.
To attach the clip to the Cordless phone
See section “Preparing for use” on page 86 for specific instructions.
To remove the clip from the Cordless phone
Note: To minimize wear and tear, we recommend that you
do not remove the clip from the Cordless phone too often.
Remove the clip from the back of the phone as shown in the
figure below
BusinessPhone – Cordless phone DT290
91
Reference
Reference
This section describes the terminology used on the display, the
phone communication signals, guidelines, technical specifications,
spare parts and accessories.
Terminology
The list below explains the terms which may appear on the display.
Terminology used on display
Term
Meaning
AC
BasePIN
DTMF
IPEI
Authentication code (=BasePIN)
= authentication code
Dual Tone Multi Frequency or touch tone, for dialling.
International Portable part Equipment Identity, unique
identity assigned to your Cordless phone by the
manufacturer.
Portable Access Rights Key, unique identity assigned to
your network.
Personal Identification Number for security.
PARK
PIN
92
BusinessPhone – Cordless phone DT290
Reference
Phone signals
The Cordless phone signal certain events audibly and visually as
described below.
Signal
Meaning
Red warning light
Incoming call.
Message waiting.
Battery almost empty.
Cordless phone out of range or not connected.
The Cordless phone also generates audible ring signals, alarm
signals and warning tones, and key clicks.
Sound
Meaning
Ring signal
Alarm signal
Incoming call.
4 short beeps every 30 seconds: battery almost
empty.
4 short beeps every 2 minutes: Cordless phone
out of range or not connected.
You hear this each time you press a key (when
selected).
You have pressed a key which has no function.
Key click
Warning tone
BusinessPhone – Cordless phone DT290
93
Reference
Maintenance
Consider these suggestions and guidelines to keep your phone in
good shape and working properly.
Note: The phone does not contain user serviceable parts.
If your phone requires service you should return it to the
supplier or retailer from whom it was bought.
Intrinsic safety
Do not use the phone and charger in conditions where there is a
danger of electrically ignited explosions.
Battery disposal
Defective batteries must be returned to a collection point for
chemical waste disposal.
Treatment
Do not expose the phone and charger to direct sunlight for long
periods. Keep the phone and charger away from excessive heat
and moisture.
Cleaning
Clean your phone with a soft cloth moistened with water only. The
use of soap and other cleaning products can discolour and
damage the phone. Clean the battery contacts using ethanol or
isopropyl alcohol.
94
BusinessPhone – Cordless phone DT290
Reference
Technical specifications
DECT GAP/CAP
The Cordless phone has the unique advantages of DECT GAP/
CAP (Digital Enhanced Cordless Telecommunications Generic
Access Profile/CTM Access Profile). This means that no one can
eavesdrop on your calls and that the quality of speech is as good
as that of conventional fixed telephones. DECT GAP/CAP enables
interoperability with other manufacturers’ products.
Cordless phone
Power supply
Battery
NiMH pack 600 mAh, 3.6 V
Standards and regulations
CE regulations
73/23/EEC, 89/336/EEC, 1999/5/EC
CE marking
CE 0344
DECT standards
EN 301 406 (replaced TBR6), CTR10,
CTR22
Safety standards
IEC60950:1991,A1, A2, A3 & A4 incl.
EN60950 deviations
EMC standards
EN 301 486-6 (replacing ETS 300 329),
EN 55022 class B
Maximum environmental values during use
Temperature
0 to +40 °C
Relative air humidity
20% to 75% non-condensing
Dimensions and weight
LxWxH
142 x 54 x 25 mm (excluding antenna
and clip)
Weight
139 g (including batteries and clip)
Receiver radio specifications
Receiver sensitivity
Typical -94 dBm with a B.E.R. = 10 -3 at
the radio interface
Unwanted emissions
As per CTR6
BusinessPhone – Cordless phone DT290
95
Reference
Performance
Battery
NiMH, 500 to 1000 charge cycles
Stand-by time
up to 140 hours
Call time
up to 17 hours
Charge time
4 hours maximum
Volume
Ring signal
Seven step adjustable volume from off to
86 dB (A) at 30 cm
Earpiece
Nine step adjustable
Ringing signals (defaults)
External call
0.4 s on, 0.2 s off, 0.4 s on, 5 s off
Internal call
1 s on, 5 s off
Call back
0.32 s on, 0.2 s off
Phone Book
Maximum name length
12 characters
Maximum number length 24 digits
Entries
100
External interfaces
Radio connection
DECT GAP/CAP, 1880-1900 MHz, up to
250 mW radiated power during 1 of the
24 time slots
User interface
Display with two lines of 12 alphanumeric
characters and 7 icons, keys with text,
volume keys on the side.
Accessory connector
For battery charging.
Features
Menu controlled, predial, difference between internal and external
calls, Phone Book, caller identification (if provided), CallList (20
numbers), illuminated display, temporarily transmit long DTMF
tones, security with PIN code, keys can be locked automatically,
access to up to 8 DECT GAP/CAP telephone systems, key click on/
off, battery meter, call duration indication, handsfree speaking,
vibrating alert, direct access to the message system (Message key)
96
BusinessPhone – Cordless phone DT290
Reference
Spare parts and accessories
Use only approved spare parts and accessories. The operation of
non-approved parts cannot be guaranteed and may even cause
damage. Contact your supplier for more information.
•
Charger with desk stand.
•
Power adaptor for charger.
•
Clip for Cordless phone.
•
Nickel metal hydride battery for Cordless phone.
•
Battery door for Cordless phone.
•
Security clip for Cordless phone.
•
Carrying case for Cordless phone.
BusinessPhone – Cordless phone DT290
97
Troubleshooting
Troubleshooting
This section contains information on how to solve common
operational problems. Go through the following steps if you
encounter any problems. If this does not solve the problem,
contact your system administrator. If others have similar problems,
there may be a system error.
Fault check list
Fault
No display
Connect battery
No ringing
Signal strength
icon off
Battery icon
flashes slowly
Battery icon on
4 short beeps every
30 seconds
4 short beeps every
2 minutes
98
Probable cause
Battery low or
phone defect
Battery not
properly fit or
defect
Ringer off icon on
or phone defect
Out of coverage
area, system or
phone defect
Battery low
Action or
comment
Charge battery
Check battery or
contact system
administrator
Off icon on = Adjust
volume
Enter coverage
area or contact
system
administrator
Charge battery
Charging
complete, charger
still connected
Battery low
Disconnect the
charger
Out of coverage
area or not
connected
Enter coverage
area or contact
system
administrator
Charge battery
BusinessPhone – Cordless phone DT290
Troubleshooting
Fault
Phone BookEmpty
Phone Book Full
Subscr. List
Full
Subscription
Failed
Enter XXX
(where XXX=IPEI,
PIN or AC)
No Access
No network
PIN Blocked
Unblock?
Probable cause
No names or
numbers stored in
the Phone Book
Phone Book full,
you cannot add
names or numbers
Already eight
subscriptions
Entered AC
number does not
match network AC
or network cannot
add another
subscription
IPEI code, PIN
code or AC
Network in range,
but no access
rights
Cannot connect to
selected network
or out of range
Phone blocked,
wrong PIN code
entered three times
Action or
comment
Add names or
numbers
Delete a name or
number
Delete a
subscription
Try to subscribe
again
Enter required IPEI,
PIN or AC number
missing
Select another
network or
resubscribe
Select another
network,
subscribe, get
back within range
or contact system
administrator
See section “IPEI
code” on page 6
Contact your system administrator if one of these error messages
is displayed:
•
System List Error
•
Buzzer Data Error
•
User Data Error
•
User Phone Book Error
•
Error xx (where xx = any number)
BusinessPhone – Cordless phone DT290
99
Glossary
Glossary
Abbreviated number
Short number. Initiating a call to a preprogrammed number by dialling a code or
pressing a key. See section “Abbreviated
Numbers” on page 47.
DECT/GAP
Digital Enhanced CordlessTelecommunication/
Generic Access Profile. This means that no one
can eavesdrop on your calls and that the
quality of speech is as good as that of
conventional fixed telephones. DECT/GAP
enables interoperability with other
manufacturers’ products.
Directory number
Number with 1-8 digits which is assigned to an
extension or external line or as a common
abbreviated number.
Extension number
All telephones connected to the PBX have a
unique internal number (up to 8 digits). If your
telephone is equipped with a display, you can
see your number.
100
IP call
Internal call sent via an internal data network
(LAN or WAN).
ISDN
Integrated Services Digital Network. Provides
your system with supplementary services from
the public net.
PBX
Private Branch Exchange. Your telephone
switching system (e.g. BusinessPhone
Communication Platform or MD110
Communication System).
Third party
A third connection (person), which can be
included in an ongoing two person
conversation. The connection can be internal
or external. See section “During Calls” on
page 23.
Tie line
An external line from the private network.
Trunk line
A trunk line is the same as an external line. Can
be either digital or analog.
BusinessPhone – Cordless phone DT290
Index
Index
Abbreviated Numbers 47
Common 47
Dial-By-Name 50
Individual 48
Programming a number or function on the
R/Message key 50
Accessories 97
Account Number 57
Add a name or a number to the phone book 69
Add numbers from the CallList 72
Adjustments 75
Discreet Ringing 78
Display contrast 80
Display light 79
Key Click 79
Language 81
Reset the DT290 settings 82
Ringer tones or melodies 77
Vibrating Alert 78
Volume control 75
Answer calls 15
Audible Signals 83
Automated Attendant 56
Automatic Call-back 20
Battery 89
Block Extension 63
Busy extension 21
Bypass Blocked Extension 65
Bypass Call Forwarding 32
Call Forwarding 27
Bypass 32
Fixed Diversion 28
Follow me 31
Individual Diversion 29
Call Statistics 22
Call Waiting 26
CallList 16
Camp-on 21
BusinessPhone – Cordless phone DT290
Change a name or a number in the phone
book 70
Character table 74
Charging the battery 90
Check and Store Received Messages 39
Clip 91
Common abbreviated numbers 47
Common Bell 54
Conference 24
Connections between external lines 84
Coverage area 4
Delete a name or a number from the phone
book 71
Description 8
Display info 11
Dial mode 25
Dial-By-Name 50
Dictaphone function 41
Direct Inward System Access (DISA) 58
Discreet Ringing 78
Display contrast 80
Display info 11
Display light 79
Doorphone 56
During Calls 23
Call Waiting 26
Conference 24
Dial mode 25
Handsfree speaking 25
Inquiry 23
Mute microphone 26
Transfer 23
Enter information 33
Erase Information 36
Fault check list 98
Fixed Diversion 28
Follow me 31
Forward a Voice Message 40
Glossary 100
101
Index
Group Call Pick-up 54
Group Facilities 51
Common Bell 54
Group Call Pick-up 54
Group Hunting 51
Group Hunting 51
Handsfree speaking 25
Important 4
Coverage area 4
IPEI code 6
Networks (menu option) 7
PIN code 5
Incoming Calls 15
Answer calls 15
CallList 16
Handsfree 15
Mute ring sound or warning sound 16
Individual abbreviated numbers 48
Individual Diversion 29
Individual mailbox system 42
Information 33
Enter information 33
Erase 36
Save 36
Inquiry 23
Installation 85
Internal Messages 37
Check and Store Received Messages 39
Dictaphone function 41
Forward a Voice Message 40
Password protection 37
Send Message 38
Intrusion 21
IP calls 60
IPEI code 6
Key Click 79
Key Lock 61
Language 81
Last External Number Redial 19
Least Cost Routing 66
Mailbox System 42
Individual mailbox system 42
Outcall (External) Notification 44
Personal Greeting 46
Maintenance 94
Make a call via the phone book 68
Make calls 18
Melody 77
Menu structure 13
Mute microphone 26
Mute ring sound or warning sound 16
102
Networking 60
Networks (menu option) 7
Other Useful Facilities 55
Account Number 57
Automated Attendant 56
Direct Inward System Access (DISA) 58
Doorphone 56
IP calls 60
Key Lock 61
Networking 60
Phone Lock 62
Reminder 55
Tandem Configuration 59
Outcall (External) Notification 44
Outgoing Calls 18
Automatic Call-back 20
Busy extension 21
Call Statistics 22
Camp-on 21
Handsfree 19
Intrusion 21
Last External Number Redial 19
Make calls 18
Redial number from CallList 20
Personal Greeting 46
Phone Book 67
Add a name or a number 69
Add number from CallList 72
Change a name or a number 70
Delete a name or a number 71
Make a call 68
Use 67
Write text 73
Phone Lock 62
Phone signals 93
PIN code 5
Preparing for use 86
Programming a number or function on the R/
Message key 50
Redial number from CallList 20
Reference 92
Reminder 55
Reset the DT290 settings 82
Ringer tones or melodies 77
Save Information 36
Security 63
Block Extension 63
Bypass Blocked Extension 65
Select password 64
Select password 64
Send Message 38
BusinessPhone – Cordless phone DT290
Index
Spare parts 97
Switching On/Off 14
Tandem Configuration 59
Technical specifications 95
Terminology on display 92
Tone characteristics 83
Transfer 23
BusinessPhone – Cordless phone DT290
Troubleshooting 98
Un-block the DT290 6
Use the Phone Book 67
Useful Hints 84
Vibrating Alert 78
Volume control 75
Write text 73
103
Notes
Notes
104
BusinessPhone – Cordless phone DT290
Notes
BusinessPhone – Cordless phone DT290
105
Notes
106
BusinessPhone – Cordless phone DT290
Quick Reference Guide
Switching On/Off
Switch on:
Switch off:
Answer calls
Answer:
Switch off ringer:
End call:
,
|
,|
Tandem Configuration
(until display lights up)
Activate:
(until display is blank)
Deactivate:
Transfer a call between
members:
.
i
<
,|
Messages
“Call me”:
Make calls
Internal calls:
Common abbreviated
number:
Voice:
Extension no. or
External no.
.i
Abbreviated no.
Individual abbreviated
number:
**
Last External Number
Redial:
***
.i
.i
Abbreviated no.
Play-back:
Re-record:
0 9
–
.i
Send:
Receive messages:
Call Forwarding
Fixed Diversion:
Internal Diversion:
You get busy tone or no answer
Automatic Call-back:
Camp on:
Intrusion:
Inquiry
Ongoing conversation:
Conference
Ongoing conversation:
Transfer
Transfer a call:
5 ,|
4
8
Go “off hook” when
called back
Cancel:
Follow me:
Stay off hook
Call 3rd party
B
B
,|
Call 3rd party
(To establish)
(To leave)
Cancel:
B
,|
Call 3rd party
(Before or after answer)
External Diversion:
Program:
3
?
B
Own directory no.
Go “on hook” to tranfer
the call
9#
99
*
9
#
* 5 9 # .i
Speak
Speak
* 2 1 # .i ,|
*21*
#
.i ,|
# 2 1 # .i ,|
*21*
*
# .i ,|
#21*
#
.i ,|
*60*
# .i
New no.
Own no.
New no.
Bypass Call Forwarding:
B
* 2 8 # .i ,|
# 2 8 # .i ,|
Cancel:
Re-activate:
Own no.
Ext. no.
*22*
# .i ,|
# 2 2 # .i ,|
* 2 2 * # .i ,|
Line access code
External no.
Ericsson Enterprise AB
All rights reserved.
For questions regarding the product,
please contact your Ericsson Enterprise Certified Sales Partner.
Also visit us on www.ericsson.com/enterprise
© Ericsson Enterprise AB 2002
EN/LZTBS 151 2354 R1A
Printed on chlorine free paper.
Ericsson is shaping the future of Mobile and Broadband Internet communications through its
continuous technology leadership. Providing innovative solutions in more than 140 countries,
Ericsson is helping to create the most powerful communication companies in the world.
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