AT&T | MERLIN LEGEND Release 2.0 Analog Direct-Line Console | 555-620-133 MERLIN LEGEND COMMUNICATIONS SYSTEM

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System Speed Dial
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List Most Often Used Codes
Name
List Most Often Used Codes
Code
Name
1.
1.
2.
2.
3.
3.
4.
4.
5.
5.
6.
6.
7.
7.
8.
8.
9.
9.
10.
10.
11.
11.
12.
12.
13.
13.
14.
14.
15.
15.
16.
16.
17.
17.
Code
Posted Messages
1. Do Not Disturb
6.
11.
16.
2.
7.
12.
17.
3.
8.
13.
18.
4.
9.
14.
19.
5.
10.
15.
20.
AT&T CIC# 555-620-133
—
Account Codes
Issue 1 – October 1992
TELEPHONE
Dedicated
Buttons
Feature
Line Buttons
Telephones with SA Buttons
Conference
Press to add
another person to a
call.
Drop
Press to disconnect
a person from a
conference call.
HFAI
(Hands Free Answer
on Intercom) Press
to answer voiceannounced calls.
Hold
Press to put a call
on hold.
Message
Press to read your
messages.
Microphone
Press to turn
speakerphone’s
microphone on and
off .
Recall
Press to disconnect
without hanging up.
Speakerphone
Speaker
Press to turn
speakerphone on or
off .
Transfer
Press to send a call
to another phone.
Timekeeping
Buttons
(BIS-22D
BIS-34D)
Used to display
timekeeping
functions.
Additional buttons on MERLIN II System Display Console:
Shift Buttons Shift buttons 1,2, and 3 used with DSS buttons
to handle calls for up to 120 extensions:
Shift 1 Reaches the first number on each DSS button,
ranging from 10-49.
Shift 2 Reaches the second number on each DSS
button, ranging from 50-89.
Shift 3 Reaches the third number on each DSS
button, ranging from 90-129. Press shift
buttons 1,2, or 3, then associated DSS
buttons to reach extension numbers assigned
on your DSS.
Message
status
Press Message Status then shift button to see
Message light status for associated extension.
Clock
Functions
Press to set alarm, timer, date, and time.
SA Ring
Use to make/receive
ringing calls.
SA Voice
Use to make/receive
outside calls, receive
inside ringing and
voice-announced
calls, and make inside
voice-announced
calls. (Co-workers
hear your voice over
the speakerphone.)
Use only to make
calls.
SA Originate
Only
555-XXXX
Use to make/receive
outside calls only.
Telephones with ICOM Buttons
ICOM Ring
Use to make inside
calls and receive
inside ringing and
voice-announced
calls.
ICOM Voice
Use to make inside
voice -announced
and receive inside
ringing and voiceannounced calls.
ICOM
Originate
Only
Use only to make
inside calls.
555-XXXX
Use to make/receive
outside calls only.
CALL HANDLING
Rings
Display
You hear You see shows
2 rings
Green flashing (screen
light beside
line button
Call
Type
outside
blank)
or FX-NYC
1 ring
Green flashing 23 Ext-R
inside
light beside SA or 23 Wayne
or lCOM/fast
flashing light
beside DSS
Caller’s
voice
Green steady 423 Ext-V inside
light next to SA or Wayne
or ICOM and
-Ext V
steady light
beside DSS
3 rings
Green flashing Tfr-Ret ext. return
light beside
line button/slow
flashing light
beside DSS
during transfer
Line Button Lights
Light
Meaning
Steady red
Automatically connected to
this line when you lift the
handset,
Steady green
Line is in use, or the feature
on this button is in use.
Steady red
and green
You are using this line.
Flashing green
Call on this line is incoming,
Fast flashing
green
Call on this line is on hold,
DSS Button Lights
Light
Meaning
Off
This co-worker is not on the
phone and is not using Do Not
Disturb.
Steady
This co-worker is on the phone
or is using Do Not Disturb.
Fast flashing This co-worker is calling you.
Slow flashing A call you transferred to this
extension is returning to vou.
Answering/Making
Calls
Conference cont’d
5.
Announce call and press
Conference.
6.
Repeat Steps 2-5 for each
outside participant, if any.
To end conference, hang Up or
press Speaker or Speakerphone.
— Press Drop and line button
to drop last participant
added.
— Press Hold to temporarily
leave conference.
— Press any participant’s line
button to rejoin conference.
To answer a call:
Use the headset, lift handset,
or press Speakerphone or
Speaker.
For voice-announced only on
◆
BIS phones:
— Press the Microphone
button to talk over your
speakerphone.
— Use HFAI. HFAI must be
on before the call comes
in to talk directly into
speakerphone.
To make a call:
1.
Press ICOM or SA button.
2.
Lift handset, press Speaker
or Speakerphone, or use the
headset.
Press DSS, or Auto Dial for
3.
the extension, or dial
extension.
To make outside calls for coworkers:
1 .
Press an available line button.
2 .
Lift handset, press Speaker
or Speakerphone, or use the
headset,
Dial phone number or press
3 .
programmed outside Auto
Dial button.
4 .
Announce the call.
5 .
Press Transfer.
Press
DSS or Auto Dial
6 .
button for co-worker’s
extension, or dial extension.
Announce the call,
7 .
8 .
Hang up.
◆
Conference
Conference can have up to three
inside participants, including
yourself, and up to two outside
participants.
1.
Dial the first number or
extension.
2.
Press Conference.
3.
Select line button, if not
selected.
4.
Dial next number or
extension.
7.
Transfer
For inside transfer:
1 . One-touch transfer:
◆ With automatic completion:
— Press DSS or Auto Dial
button.
◆ With manual completion:
1. Press DSS or Auto Dial
button.
2. Announce the call.
3. Hang up or press
Speaker or Speakerphone.
2. Without one-touch transfer:
1. Press Transfer.
2. Press extension, DSS, or
Auto Dial button.
3. Hang up or press Speaker
or Speakerphone.
If co-worker unavailable:
◆
l Consider Barge-In, CampOn, Paging, or Park.
◆ l Use Send/Remove
Message.
For outside transfer:
1. Press Transfer.
2. Press line or SA button,
3. Dial dial-out code and
number.
4. Hang up or press Speaker
or Speakerphone.
OFTEN USED FEATURES
Reminder
Use the Reminder service to automatically place ringing
calls to phones in the system at preset times.
To program a reminder service button:
See Programming Buttons.
To set a reminder:
1.
Press Reminder Set button or press programmed
Feature button and dial 8 1 .
2.
Press DSS or Auto Dial button for the extension.
3.
Dial a four-digit time from 1200 to 1159.
4.
Dial 2 (A) for a.m. or 7 (P) for p.m.
5.
Repeat Steps 2 – 4 for each additional phone.
6.
Hang up.
To read reminder messages on a display:
1.
Press Reminder Set button or press Feature and
dial 8 1 .
2.
Press DSS or Auto Dial button for the extension or
dial the extension.
3.
You must program an Auto Answer All button to
automatically send calls to the headset. You must have
a General Purpose Adapter (GPA) to connect the
headset to the console.
To program:
See Programming Buttons.
To use:
1.
Calendar
To set time, day, and date:
◆
Answered reminder call:
extension: A time AM/PM
◆
Missed reminder call
extension: X time AM/PM
◆
Reminder set:
extension: time AM/PM
Hang up.
To cancel, set and answered reminders:
1.
Press Reminder Cancel button or press Feature
and dial * 8 1 .
2.
Press DSS or Auto Dial button for the extension or
dial the extension.
To clear a missed reminder:
1 . Press Missed Reminder button.
2 . Press programmed Reminder Cancel button, or
press Feature and dial * 8 1 .
Verify that the switch on the GPA is on Auto.
2. Toggle programmed Auto Answer All button
to turn headset on/off.
Displays appear as follows:
◆
4.
Headset Features
◆
For BIS-22D and BIS-34D Consoles:
1.
Press Set until item flashes.
2.
Press Fwd or Rev to change item.
3.
Press Set.
4.
Repeat Steps 1-3 if necessary.
5.
Press Exit.
For MERLIN II System Display Consoles:
1.
Press Clock Functions button.
2. Select S e t .
3. Select D a y .
4. Press button below display to select
current day.
5. Select Time.
6. Press Hour and Min arrow keys.
7. Select Date.
8. Press Month and Date arrow keys.
9. Select Exit twice.
10. Press Clock Functions button.
3 . To see next missed reminder, press Feature and
dial * 2 8 .
4 . Repeat Steps 2 and 3, if necessary.
5 . Press Missed Reminder button.
Copyright © 1992 AT&T
MERLIN LEGEND is a trademark of AT&T
OFTEN USED FEATURES
Paging
To program speakerphone paging
button:
1. Label a button as Group Page
(name) or Page All.
2 . Slide T/P switch to P.
3 . Press labeled button.
4 . Dial *22 and Group Page or
Page All extension.
5. Slide T/P switch to center.
To use speakerphone paging:
1 . Press any ICOM Ring or SA
Ring button.
2 . Lift handset or use headset,
3 . Press programmed button or
dial company-provided Group
Page or Page All number.
4 . Announce call after beep.
To use loudspeaker paging:
1. Lift handset or use headset.
2. Press programmed button, or
press Feature and dial 9 and
Loudspeaker Page line
number.
3. Dial code for zone to be
paged.
4. Announce call.
Park
Alarm Clock
To program button:
To set alarm clock:
See Programming Buttons.
◆
To program a park button for a
specific Park Zone:
1 . Label button Park (zone).
1 . Press Set until alarm
appears on display.
Press
Fwd to set O n .
2.
3 . Press S e t .
4 . Press Fwd or Rev to set the
hour.
5 . Press S e t .
6 . Press Fwd or Rev to set the
minutes.
7 . Press S e t
8 . Press Exit.
2 . Slide T/P switch to P.
3 . Press labeled button.
4 . Dial *22 and Park Zone
extension.
5 . Slide T/P switch to center.
To use park and paging:
1. Park the call.
At your extension:
◆
Press programmed Park
button.
Press Transfer, dial your
◆
extension, and press
Transfer again.
◆
◆
2.
3.
4.
Press programmed Park
(zone) button.
Press Transfer, dial Park
Zone extension, and press
Transfer again.
5.
6.
7.
8.
2. Setup page.
For Speakerphone Page:
◆
◆
Press programmed Group
Page - (name) or Page All
button.
Dial Group Page or Page
All number.
Press programmed
Loudspeaker Page button.
Press Feature and dial 9
◆
and line number (801-880)
and code for the Page
Zone, if necessary.
3. Announce call and extension
where call is parked.
Press Clock Functions
button.
Select Alarm.
Select Alrm Set.
Press Hour and Min
arrow keys.
Select Exit.
Select Alrm On.
Select Exit.
Press Clock Functions
button.
To cancel alarm clock:
◆
For Loudspeaker Page:
◆
For MERLIN II System Display
Consoles:
1.
At a park zone:
◆
For BIS-22D and BIS-34D
Consoles:
◆
For BIS-22D and BIS-34D
Consoles:
1. Press Set.
2. Press Fwd.
3. Press Exit.
For MERLIN II System Display
Consoles:
1. Press Clock Functions
button.
2. Select Alrm Off.
3. Select Exit.
4. Press Clock Functions.
FEATURES & PROGRAMMING
Programming Buttons
To program a Feature button:
Programming Features
To program features onto buttons:
1. Label a line button with
Feature.
2. Slide T/P switch to P.
3. Press labeled button.
1. Label a line button
appropriately.
2. Slide T/P switch to P.
4. Dial * 2 0 .
4.
5. Slide T/P switch to center.
5. Slide T/P switch to center.
3. Press labeled button.
Dial programming code.
Some features set up how your works and
are not programmed onto a button. The*
in the Programming Codes table flags
these features.
To set these features:
1. Slide T/P to P.
2. Press ICOM or SA button.
3. Dial programming code flagged
with a ‡.
4. Repeat Steps 2 and 3 for
additional phone set up features.
5. Slide T/P to center.
PROGRAMMING CODES
Feature
Code
Feature
Account Code Entry
Auto Dial
inside ◆
outside ◆
Callback
automatic callback off‡
automatic callback on‡
selective callback
Call Waiting
off ‡
on‡
Camp-On
Coverage
coverage vms off ◆
group coverage ◆
inside and outside‡
off‡
outside only
primary individual coverage ◆
secondary Individual coverage ◆
Do Not Disturb ◆
Extension Status Off (Operator)
Extension Status 1 (Operator)
Extension Status 1
Extension Status 2 (Operator)
Extension Status 2
Forward
Headset Features
Headset Auto Answer ◆
Headset/Handset Mute ◆
Headset Status
Last Number Dial
Messaging
leave message
posted message
Send/Remove message
Night Service ◆
*82 + code
Notify
notify receive
notify send
Paging
group paging
Park
park zone
Personalized Ring‡
Personal Speed Dial
No diamond means the feature
can also accessed from a feature
code.
*22 + extension
*21 + number
**12
*12
*55
**11
*11
*57
*46
*42 + group
*48
*49
**48
*40 + extension
*41 + extension
*47
*760
*761
*45
*762
*44
*33
*780
*783
*782
*84
*25
*751
*38
*39
Code
Pickup
general
group
inside‡
outside‡
Privacy
Recall
Reminder Service
cancel reminder
missed reminder
set reminder
Ringing Options
abbreviated off‡
Abbreviated on‡
delayed all Iines‡
delayed one line‡
immediate all Iines‡
immediate one Iine‡
no ring all ines‡
no ring one Iine‡
Saved Number Dial u
Signaling u
System Speed Dial
Voice Announce
off‡
on‡
‡ Denotes features that setup how
your phone works; a programmed
button is not needed to use them.
◆ Feature
button.
*758 + extension
*757 + extension
*22 + group ext.
*86
*22 + zone
*32 + ring (18)
# +(01-24) + *21
+ number
*9
*88
*9 + extension
*9 + line number
*31
*775
**81
*752
*81
*342
*341
*346
*36
*347
*37
*345
*35
*85
*23 + extension
*24 + code
**10
*10
must be programmed on line
MESSAGING
Receive Messages
Accessing Features
Some features are accessed by dialing a feature
code, others are accessed via a programmed button.
To access features:
◆
Dial a feature code:
1. Press Feature or dial #. (To use # sign, you
must Iift headset.)
2. Dial feature code.
◆
Press a button programmed with a feature.
Feature
Code
Account Code Entry
Callback-Selective
Call Waiting-pickup†
Camp-On
Extension Status Off (Operator)
Extension Status 1
Extension Status 1 (Operator)
Extension Status 2
Extension Status 2 (Operator)
Follow Me
Forward
82 + code
55
87
57
760 + extension
45
761 + extension
44
762 + extension
34 + extension
33 + extension or
phone number
System Speed Dial
Send/Remove Messages
To program:
FEATURE CODES
Forward and Follow Me
cancel all extensions†
cancel one extension†
cancel from your phone
Last Number Dial
Language††
English
French
Spanish
Messaging
cancel message
delete message
leave message
next message
send/remove message
Paging
loudspeaker paging
Personal Speed Dial
Pickup
group
inside
outside
Privacy
off
on
Reminder Service
cancel reminder
set reminder
When your message light is on, press
the Message button to read the
message on your display. On nondisplay consoles, only another
operator can notify you of a message
by turning on your Message light.
*34*
*34 + extension
33 + your extension
84
790
791
792
*53 + extension
26
25
28
38 + extension
9 + line + zone
code (01 -24)
See Programming Buttons.
To use:
Use Send/Remove Message to turn
on a message light for co-workers
with nondisplay phones. On display
phones, it leaves a message as well.
If the message light is already on,
using the Send/Remove Message
button turns off the light (and cancels
the operator message left on a
display phone).
To turn message lights on/off using
Auto Dial button:
1 . Check the red light next to the
Auto Dial button for the
extension.
2. To turn message light on or off,
press Send/Remove Message
button, or press Feature and
dial 38.
To use Send/Remove Message
without Auto Dial:
1 . Press Send/Remove Message
button, or press Feature and
dial 38.
88
9 + extension
9 + line
*31
31
*81 + extension
81 + ext. + time +
A or P
code (600-729)
† Feature must be activated with a feature code.
†† For time functions, English operates on 12-hour clock
(A or P). French and Spanish operate on 24-hour clock.
From Display
I
Alarm Clock‡
Calendar‡
‡ For BIS consoles, use the
timekeeping buttons.
OFTEN USED FEATURES
Messaging Cont'd
To turn message light on/off on
MERLIN II System Display
Console:
On MERLIN II System Display
consoles, you can use a Message
Status button to check the status
of a co-worker’s message light. If
your DSS has additional
extensions on each DSS, you must
use the appropriate shift button to
see message status for these
extensions.
1. Press Message Status
button.
2. Check green light next to
DSS button for the extension
(use shift button, if
necessary).
◆
◆
To leave message light
unaffected, press
Message Status button.
To turn message light on
or off, press Send/
Remove Message
button, or press Feature
and dial 38 and press
DSS button for the
extension. Press
Message Status to
return to call handling.
Post Messages
To program:
See Programming Buttons.
To post:
1. Press programmed button.
2. Dial posted message code
(01-20).
To cancel:
1. Press programmed button.
2. Dial 00.
Camp On
To program:
See Programming Buttons,
To use camp on:
1. If you have camp on with
◆ manual dial:
a. Press Transfer.
b. Dial extension.
◆ one-touch transfer with
manual completion:
- While active on a call,
press DSS or Auto Dial
button.
2. Press programmed button or
press Feature and dial 57.
3. Hang up, press Speaker o r
Speakerphone of use
headset.
Night Service
To program:
See Programming Buttons.
To use:
1. Press programmed button.
2. Dial password, if necessary.
You have 60 seconds to enter
the password.
System Speed Dial
Use company-programmed 3-digit
codes to dial phone numbers. Ask
your system manager for a list of
numbers and their associated codes.
To program:
1. Label button.
2. Slide T/P switch to P.
3. Press labeled button.
4. Dial * 2 4 .
5. Dial 3-digit company-supplied
speed dial code.
6. Slide T/P switch to center.
To use:
1 . Lift handset, Speaker or
Speakerphone or use
headset.
2 . Press programmed button, or
press Feature and dial 3-digit
company-supplied speed dial
code.
Auto Dial
To program:
1.
Label a button.
2.
Slide T/P switch to P.
3.
Press labeled button.
4.
Dial *22 for inside numbers
or *21 for outside numbers.
5.
Dial extension or outside
number, (Include entire
dialing sequence, including
dial-out codes. See Special
Characters Table.)
6.
Repeat Steps 3-5 to program
additional buttons.
7.
Slide T/P switch to center.
To use outside Auto Dial button:
◆
Press programmed Auto Dial
button.
To use inside Auto Dial button:
1. Press appropriate ICOM or
SA button.
2. Press programmed Auto Dial
button.
Special
Characters Table
Features that dial numbers automatically
may need special characters to allow for
correct dialing or system response.
Press...
See... Means...
Drop
s
Stop. Halts dialing
sequence to allow for
system response.
Hold
P
Pause. Inserts 1.5 sec.
pause in auto dialing.
More than one consecutive
pause allowed.
Conference f
Flash, Sends
switchhook flash.
##
#
Extension Programming
only: End of Dialing.
Completes dialing
sequence or use to
separate grouped
digits.
#
#
End of Dialing.
Completes dialing
sequence or use to
separate grouped digits.
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