24p2922
Hardware Maintenance Manual
xSeries 342 Model 1RX, 2RX, 1TG, 2TG
Hardware Maintenance Manual
xSeries 342 Model 1RX, 2RX, 1TG, 2TG
:
Note: Before using this information and the product it supports, be sure to read the general information under “Notices” on page
147.
First Edition (June 2001)
The following paragraph does not apply to the United Kingdom or any country were such provisions are
inconsistent with local law:
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION ″AS IS″ WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do
not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not
apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in new editions of the publication. IBM may make
improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time.
This publication was developed for products and services offered in the United States of America. IBM may not
offer the products, services, or features discussed in this document in other countries, and the information is subject
to change without notice. Consult your local IBM representative for information on the products, services, and
features available in your area.
Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing
representative.
© Copyright International Business Machines Corporation 2000, 2001. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Contents
About This Manual . . . . . . . . . . v
Installing options . . . . . . . . . . 35
Important Safety Information . . . . . . . . . v
Online Support . . . . . . . . . . . . . vi
IBM Online Addresses . . . . . . . . . . vi
Exploded view of the xSeries 342 server . . . .
System board layout . . . . . . . . . .
System board options connectors . . . . .
System board internal cable connectors . . .
System board external port connectors . . .
System board switches and jumpers . . . .
System board LED locations . . . . . . .
Before you begin . . . . . . . . . . .
System reliability considerations . . . . . .
Working inside a server with power on . . . .
Handling static-sensitive devices . . . . . .
Removing the cover and bezel . . . . . . .
Working with adapters . . . . . . . . .
Adapter considerations . . . . . . . .
Adapter installation instructions . . . . . .
Installing internal drives . . . . . . . . .
Internal drive bays . . . . . . . . . .
SCSI drives . . . . . . . . . . . .
SCSI IDs . . . . . . . . . . . . .
Installing a hot-swap drive . . . . . . . .
Installing a non-hot-swap drive. . . . . . .
Installing memory modules . . . . . . . .
Installing a microprocessor . . . . . . . .
Installing a hot-swap power supply . . . . .
Installing an xSeries 3-Pack Ultra 160 Hot-Swap
Expansion Kit . . . . . . . . . . .
Replacing a hot-swap fan assembly . . . . .
Installing the server cover and bezel . . . . .
Connecting external options . . . . . . . .
Cabling requirements . . . . . . . . .
Setting SCSI IDs for external devices . . . .
Installation procedure . . . . . . . . .
Input/Output ports . . . . . . . . . .
Video port . . . . . . . . . . . . .
Keyboard port . . . . . . . . . . .
Auxiliary-device (pointing device) port . . .
Ultra 160 SCSI ports . . . . . . . . .
SCSI cabling requirements . . . . . .
Setting SCSI IDs . . . . . . . . . .
SCSI connector pin-number assignments. .
Serial ports . . . . . . . . . . . .
Viewing or changing the serial-port
assignments . . . . . . . . . . .
Serial-port connectors . . . . . . . .
Universal Serial Bus ports . . . . . . .
USB cables and hubs . . . . . . . .
USB-port connectors . . . . . . . .
Ethernet port . . . . . . . . . . . .
Configuring the Ethernet controller . . .
Failover for redundant Ethernet . . . .
Ethernet port connector . . . . . . .
Integrated System Management Processor ports
Cabling the Server . . . . . . . . . . .
General checkout
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General information
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Features and specifications. . . . .
Server features. . . . . . . . .
Reliability, availability, and serviceability
Controls and indicators . . . . . .
Powering on the server . . . . .
Powering off the server . . . . .
Operator information panel . . . .
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features
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Diagnostics. . . . . . . . . . . . . 11
Diagnostic tools overview . . . . . . . .
Identifying problems using LEDs . . . . . .
Power supply LEDs . . . . . . . . .
Light path diagnostics . . . . . . . . .
Diagnostics panel . . . . . . . . . .
Light path diagnostics table . . . . . . .
POST . . . . . . . . . . . . . . .
POST error messages . . . . . . . . .
Error logs . . . . . . . . . . . . .
Small computer system interface messages (some
models). . . . . . . . . . . . . . .
Diagnostic programs and error messages . . .
Text messages . . . . . . . . . . .
Starting the diagnostic programs . . . . .
Viewing the test log . . . . . . . . .
Diagnostic error message tables. . . . . .
Recovering BIOS code . . . . . . . . . .
Troubleshooting the Ethernet controller . . . .
Network connection problems . . . . . .
Ethernet controller troubleshooting chart . .
Power checkout . . . . . . . . . . . .
Replacing the battery . . . . . . . . . .
Temperature checkout . . . . . . . . . .
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Configuring the server . . . . . . . . 23
Using the Configuration/Setup Utility program . .
Starting the Configuration/Setup Utility program
Choices available from the Configuration/Setup
main menu . . . . . . . . . . . . .
Using passwords . . . . . . . . . . .
Power-on password . . . . . . . . .
Remote-control security settings . . . . .
Using the SCSISelect utility program . . . . . .
Starting the SCSISelect utility program . . . .
Choices available from the SCSISelect menu . .
Using the PXE boot agent utility program . .
© Copyright IBM Corp. 2000, 2001
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. 73
iii
FRU information (service only) . . . . 75
Removing
Removing
Removing
Removing
Removing
Removing
assembly
Removing
Removing
Removing
the LED cover . . . . . . . . .
the LED board. . . . . . . . .
the on/off reset board . . . . . .
the diskette/CDROM drive . . . .
the SCSI backplane . . . . . . .
the hot-swap hard disk drive backplane
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the power supply backplane . . . .
the AC Distribution Box . . . . .
the system board . . . . . . . .
Symptom-to-FRU index
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Parts listing (xSeries 342 Model 1RX,
2RX, 1TG, 2TG) . . . . . . . . . . 103
. . . . . . . 81
Related service information . . . . . 107
Beep symptoms . . . . . . .
No Beep symptoms. . . . . .
Information panel system error LED
Diagnostic error codes . . . . .
Error symptoms . . . . . . .
Power supply LED errors. . . .
POST error codes . . . . . .
SCSI error codes . . . . . . .
Temperature error messages . . .
Fan error messages . . . . . .
Power error messages . . . . .
System shutdown . . . . . .
iv
Voltage related system shutdown . .
Temperature related system shutdown
DASD checkout . . . . . . . . .
Host Built-In Self Test (BIST) . . . .
Bus fault messages . . . . . . .
Undetermined problems . . . . . .
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Keyboards . .
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Safety information. . . . . . . . .
General safety . . . . . . . . .
Electrical safety. . . . . . . . .
Safety inspection guide . . . . . .
Handling electrostatic discharge-sensitive
devices . . . . . . . . . . .
Grounding requirements. . . . . .
Safety notices (multi-lingual translations)
Send us your comments! . . . . . .
Problem determination tips. . . . . .
Notices . . . . . . . . . . . .
Trademarks . . . . . . . . . . .
Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
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About This Manual
About this manual
This manual contains diagnostic information, a Symptom-to-FRU index, service
information, error codes, error messages, and configuration information for the
IBM
®
xSeries 342.
Important: This manual is intended for trained servicers who are familiar with
IBM PC Server products.
Important Safety Information
Be sure to read all caution and danger statements in this book before performing
any of the instructions. See “Safety information” on page 107.
Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.
Prenez connaissance de toutes les consignes de type Attention et
© Copyright IBM Corp. 2000, 2001
v
Danger avant de procéder aux opérations décrites par les instructions.
Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.
Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare
qualsiasi operazione.
Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a
cabo cualquier operación.
Online Support
Use the World Wide Web (WWW) to download Diagnostic, BIOS Flash, and Device
Driver files.
File download address is:
http://www.ibm.com/pc/files.html
IBM Online Addresses
The HMM manuals online address is:
http://www.us.pc.ibm.com/cdt/hmm.html
The IBM PC Company Support Page is:
http://www.ibm.com/pc/support
The IBM PC Company Home Page is:
http://www.ibm.com/pc
vi
Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
General checkout
The server diagnostic programs are stored in upgradable read-only memory (ROM)
on the system board. These programs are the primary method of testing the major
components of the server: the system board, Ethernet controller, video controller,
RAM, keyboard, mouse (pointing device), diskette drive, serial ports, and hard
drives. You can also use them to test some external devices. See “Diagnostic
programs and error messages” on page 13.
Also, if you cannot determine whether a problem is caused by the hardware or by
the software, you can run the diagnostic programs to confirm that the hardware is
working properly.
When you run the diagnostic programs, a single problem might cause several error
messages. When this occurs, work to correct the cause of the first error message.
After the cause of the first error message is corrected, the other error messages
might not occur the next time you run the test.
A failed system might be part of a shared DASD cluster (two or more systems
sharing the same external storage device(s)). Prior to running diagnostics, verify
that the failing system is not part of a shared DASD cluster.
A system might be part of a cluster if:
v The customer identifies the system as part of a cluster.
v One or more external storage units are attached to the system and at least one of
the attached storage units is additionally attached to another system or
unidentifiable source.
v One or more systems are located near the failing system.
If the failing system is suspected to be part of a shared DASD cluster, all
diagnostic tests can be run except diagnostic tests which test the storage unit
(DASD residing in the storage unit) or the storage adapter attached to the storage
unit.
Notes:
1. For systems that are part of a shared DASD cluster, run one test at a time in
looped mode. Do not run all tests in looped mode, as this could enable the
DASD diagnostic tests.
2. If multiple error codes are displayed, diagnose the first error code displayed.
3. If the computer hangs with a POST error, go to “POST error codes” on page 91.
4. If the computer hangs and no error is displayed, go to “Undetermined
problems” on page 100.
5. Power supply problems, see “Power supply LED errors” on page 90.
6. Safety information, see “Safety information” on page 107.
7. For intermittent problems, check the error log; see “Error logs” on page 12.
1. IS THE SYSTEM PART OF A CLUSTER?
YES. Schedule maintenance with the customer. Shut down all systems related to
the cluster. Run storage test. NO. Go to step 2.
2. THE SYSTEM IS NOT PART OF A CLUSTER.
v Power-off the computer and all external devices.
© Copyright IBM Corp. 2000, 2001
1
v
v
v
v
v
Check all cables and power cords.
Set all display controls to the middle position.
Power-on all external devices.
Power-on the computer.
Record any POST error messages displayed on the screen. If an error is
displayed, look up the first error in the “POST error codes” on page 91.
v Check the information LED panel System Error LED; if on, see “Information
panel system error LED” on page 83.
v Check the System Error Log. If an error was recorded by the system, see
“Symptom-to-FRU index” on page 81.
v Start the Diagnostic Programs. See “Starting the diagnostic programs” on
page 14.
v Check for the following responses:
a. One beep.
b. Readable instructions or the Main Menu.
3. DID YOU RECEIVE BOTH OF THE CORRECT RESPONSES?
NO. Find the failure symptom in “Symptom-to-FRU index” on page 81.
YES. Run the Diagnostic Programs. If necessary, refer to “Starting the diagnostic
programs” on page 14.
If you receive an error, go to “Symptom-to-FRU index” on page 81.
If the diagnostics completed successfully and you still suspect a problem, see
“Undetermined problems” on page 100.
2
Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
General information
®
Your IBM
xSeries 342 server is a high-performance server that supports
symmetric multiprocessing (SMP). It is ideally suited for networking environments
that require superior microprocessor performance, efficient memory management,
flexibility, and large amounts of reliable data storage.
Performance, ease of use, reliability, and expansion capabilities were key
considerations during the design of your server. These design features make it
possible for you to customize the system hardware to meet your needs today,
while providing flexible expansion capabilities for the future.
Your xSeries 342 comes with a three-year limited warranty and IBM Server StartUp
Support. If you have access to the World Wide Web, you can obtain up-to-date
information about your server model and other IBM server products at the
following World Wide Web address: http://www.ibm.com/pc/us/netfinity/
Features and specifications
The following table provides a summary of the features and specifications for your
xSeries 342:
Microprocessor:
v Intel® Pentium III
v 256 KB or 512 KB Level-2 cache
v Supports up to two microprocessors
Memory:
v Maximum: 4 GB
v Type: ECC, SDRAM, PC133, Registered DIMMs
v Slots: Four (two-way interleaved)
Drives standard:
v Diskette: 1.44 MB
v CD-ROM: 24X IDE
Expansion bays:
v Hot-swap: Three slim high
v Non-hot-swap: Two 5.25-inch, replaceable with a three slim-high hot-swap drive
expansion option
PCI expansion slots:
v One 33 MHz/32-bit
v Two 33 MHz/64-bit
v Two 66 MHz/64-bit
Hot-swap power supplies:
v 270 Watt (115-230 V ac)
v Minimum: One
v Maximum: Two, second power supply provides redundant power
Redundant cooling:
v Three hot-swap fans
Video:
© Copyright IBM Corp. 2000, 2001
3
v S3 video controller
v Compatible with SVGA and VGA
v 8 MB video memory
Size (3U):
v Height: 128 mm (5 in.)
v Depth: 695 mm (27.3 in.)
v Width: 440 mm (17.3 in.)
v Weight: 21.3 to 29.5 (47 to 65 lbs.) depending upon configuration
Integrated functions:
v Dual channel Ultra 160 SCSI controller
v One 10BASE-T/100BASE-TX/100BASE-FX, Intel Ethernet controller with alert on
LAN™ and Wake on LAN® support
v Two serial ports
v Two Universal Serial Bus ports
v Keyboard port
v Mouse port
v Video port
v Integrated System Management (ISM) Processor
v Two ISM (RJ-45) connectors
v One system management Serial C port
Acoustical noise emissions:
v Sound power, idling (open bay): 6.6 bel maximum
v Sound power, operating: 6.8 bel maximum
v Sound pressure, operating: 53 dBa maximum
Environment:
v Air temperature:
– Server on: 10║ to 35║ C (50║ to 95║ F). Altitude: 0 to 914 m (2998 ft.)
– Server on: 10║ to 32║ C (50║ to 89.6║ F). Altitude: 914 m (2998 ft.) to 2133 m
(6998 ft.)
– Server off: 10║ to 43║ C (50║ to 109.4║ F). Maximum altitude: 2133 m (6998 ft.)
v Humidity:
– Server on: 8% to 80%
– Server off: 8% to 80%
Heat output:
v Approximate heat output in British Thermal Units (BTU) per hour
– Minimum configuratrion 375 BTU (110 watts)
– Maximum configuration 1300 BTU (380 watts)
Electrical input:
v Sine-wave input (50-60 Hz) required
v Input voltage low range:
– Minimum: 100 V ac
– Maximum: 127 V ac
v Input voltage high range:
– Minimum: 200 V ac
– Maximum: 240 V ac
v Input kilovolt-amperes (kVA) approximately:
– Minimum: 0.08 kVA (0.076 kW)
– Maximum: 0.38 kVA
*KB equals approximately 1000 bytes. MB equals approximately 1000000 bytes. GB
equals approximately 1000000000 bytes.
4
Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
Server features
The xSeries 342 is designed to be cost-effective, powerful, and flexible. Your server
offers:
v Impressive performance using an innovative approach to SMP
Your server supports up to two Intel Pentium III microprocessors. Your server
comes with one microprocessor installed; you can install an additional
microprocessor to enhance performance and provide SMP capability.
v Large data-storage and hot-swap capabilities
All models of the server support up to three hot-swap hard disk drives. This
hot-swap feature enables you to remove and replace hard disk drives without
turning off the server. The x-Series 3-Pack Ultra 160 Hot-Swap Expansion Kit
option is available to add three additional drives.
v Optional PCI adapters
Your server uses peripheral component interconnect (PCI) bus architecture to
provide compatibility with a wide range of existing hardware devices and
software applications. Your server supports up to five PCI adapters in the
expansion slots on the system board.
v Redundant cooling capability
The redundant cooling capability of the hot-swap fans in your server allow
continued operation if one of the fans fails. You can also replace a failing
hot-swap fan without turning off the server.
v Optional redundant power capability
You can install an additional 270-watt power supply in your server to provide
redundant power for your server. The Power Non-Redundant (NON) light
emitting diode (LED) in the group of diagnostic LEDs on the system board is lit
when the power load is 270 watts or greater with two power supplies installed.
v Large system memory
The memory bus in your server supports up to 4 GB (GB equals approximately 1
000 000 000 bytes) of system memory. The memory controller provides error
correcting code (ECC) support for up to four industry standard PC133, 3.3 V,
168-pin, 8-byte, registered, synchronous-dynamic-random access memory
(SDRAM) dual inline memory modules (DIMMs).
v Integrated System Management (ISM) Processor
The IBM Integrated System Management Processor provides environmental
monitoring for your server. This Integrated System Management Processor
supports the Automatic Server Restart (ASR) feature, and it can issue system
alerts using the Alert on LAN features of the integrated Ethernet controller.
Future firmware code releases for the Integrated System Management Processor
will support additional functions and features. These features will include dial-in
support using the dedicated system management serial port C, alert fowarding
through the Integrated System Management Processor connectors, error logging,
support for communication between the Integrated System Management
Processor and more robust IBM system management adapters and controllers.
v Integrated network environment support
Your server comes with an Ethernet controller on the system board. This
Ethernet controller has an interface for connecting to 10-Mbps or 100-Mbps
networks. The server automatically selects between 10BASE-T and 100BASE-TX.
The controller provides full-duplex (FDX) capability, which allows simultaneous
transmission and reception of data on the Ethernet local area network (LAN).
v Redundant network-interface card
General information
5
The addition of an optional, redundant network interface card (NIC) provides a
failover capability to a redundant Ethernet connection. If a problem occurs with
the primary Ethernet connection, all Ethernet traffic associated with this primary
connection is automatically switched to the redundant NIC. This switching
occurs without data loss and without user intervention.
v Optional digital linear tape drive
The addition of an optional digital linear tape drive (DLT) allows quick backup
of large amounts of data.
v IBM ServerGuide™ CDs
The ServerGuide CDs included with your server provide programs to help you
set up your server and install the network operating system (NOS). The
ServerGuide program detects the hardware options installed, and provides the
correct configuration programs and device drivers. In addition, the ServerGuide
CDs include a variety of application programs for your server. See
SERVERGUIDE for more information.
Reliability, availability, and serviceability features
Three of the most important features in server design are reliability, availability,
and serviceability (RAS). These factors help to ensure the integrity of the data
stored on your server; that your server is available when you want to use it; and
that should a failure occur, you can easily diagnose and repair the failure with
minimal inconvenience.
The following is an abbreviated list of the RAS features that your server supports.
v Menu-driven setup, system configuration, RAID configuration, and diagnostic
programs
v Power-on self-test (POST)
v ROM resident diagnostics
v Integrated System Management Processor
v Predictive failure alerts
v Microprocessor built-in self-test (BIST), internal error signal monitoring,
configuration checking, CPU/VRM failure identification through Light Path
Diagnostics technology
v Diagnostic support of ServeRAID™ adapters and Ethernet adapters
v Cable detection
v Hot-swap drive bays
v Error codes and messages available with Remote Supervisor Adapter
v System error logging available with Remote Supervisor Adapter
v Upgradable BIOS, diagnostics, and system management code
v Automatic restart after a power failure
v Parity checking on the SCSI and PCI buses
v Error checking and correcting (ECC) memory
v Redundant hot-swap power supply option
v Redundant hot-swap cooling
v Redundant Ethernet capabilities (with optional adapter)
v Vital Product Data (VPD) on processor complex, system board, power backplane,
SCSI backplane, and each power supply
v Operator information panel and group of diagnostic LEDs on the system board
v Remind button to change System Error LEDs to ″blipping″ at a duty cycle rate
of 250ms every 2 seconds for nonvital alerts
6
Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
Controls and indicators
Controls and indicators
The most commonly used controls and status indicators are on the front panel of
the server.
System power light (green)
Power-control-button shield (if installed)
Power control button
Reset button
Operator information panel
Serial number
Hard disk drive activity light (green)
Hard disk drive status light (amber)
System Power Light: When this green light is on, system power is present in the
server. When this light flashes, the server is in standby mode (the system power
supply is turned off and AC current is present). When this light is off, either a
power supply, AC power, or a light has failed.
Attention: If this light is off, it does not mean there is no electrical current present
in the server. The light might be burned out. To remove all electrical
current from the server, you must unplug the server power cords from
the electrical outlets or from the UPS.
Power-control button shield: You can install this circular disk over the
power-control button to prevent accidental manual power-off. This disk is
provided with your server.
Power-control Button: Press this button to manually turn the server on or off.
Powering on the server
You can start the server in several ways:
v You can turn on the server by pressing the power-control button on the front of
the server.
v If the server is turned on, a power failure occurs, and unattended- start mode is
enabled in the Configuration/Setup utility program, the server will start
automatically when power is restored.
v If AC power is present, the server is off, and the wake-up feature is enabled in
the Configuration/Setup utility program, the wake-up feature will turn on the
server at the set time.
v The Integrated System Management Processor can also turn on the server.
Powering off the server
Statement 5:
General information
7
Controls and indicators
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current from
the device, ensure that all power cords are disconnected from the power source.
2
1
The server can be turned off as follows:
v You can turn off the server by pressing the power-control button on the front of
the server. Pressing the power-control button starts an orderly shutdown of the
operating system, if this feature is supported by your operating system, and
places the server in standby mode.
Note: After turning off the server, wait at least 5 seconds before pressing the
power-control button to power the server on again.
v You can press and hold the power-control button for more than 4 seconds to
cause an immediate shutdown of the server and place the server in standby
mode. You can use this feature if the operating system hangs.
v You can disconnect the server power cords from the electrical outlets to shut off
all power to the server.
Note: Wait about 15 seconds after disconnecting the power cords for your
system to stop running. Watch for the System Power light on the operator
information panel to stop blinking.
v If the system was turned on by the wake-up feature or Wake on LAN feature,
you can turn it off by either a software routine or by the fail-safe, power-down
counter.
v The Integrated System Management Processor can turn off the server.
Reset Button: Press this button to reset the server and run the power-on self-test
(POST).
Operator Information Panel: The lights on this panel give status information for
your server. See “Operator information panel” on page 9 for more information.
Hard Disk Drive Status Light: Each of the hot-swap drive bays has a Hard Disk
Status light. When this amber light is on continuously, the drive has failed (only if
RAID is installed).
If a ServeRAID adapter is installed and this light flashes slowly (one flash per
second), the drive is being rebuilt. When the light flashes rapidly (three flashes per
second), the controller is identifying the drive.
Hard Disk Drive Activity Light: Each of the hot-swap drive bays has a Hard Disk
Activity light. When this green light is flashing, the controller is accessing the
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Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
Controls and indicators
drive.
AC power
LED (green)
DC power
LED (green)
AC Power Light: This light provides status information about the power supply.
During normal operation, both the AC and DC Power lights are on. For any other
combination of lights, see “Power supply LED errors” on page 90.
DC Power Light: This light provides status information about the power supply.
During normal operation, both the AC and DC Power lights are on. For any other
combination of lights, see “Power supply LED errors” on page 90.
Operator information panel
SCSI Hard
Drive Activity
Light (green)
Ethernet Link
Status Light
(green)
TX
RX
Ethernet
Transmit/
Receive
Activity Light
(green)
LINK
OK
Information
Light (amber)
System
Error
Light (amber)
SCSI Hard Disk Drive Activity Light: This green light is on when there is activity
on a hard disk drive.
Ethernet Transmit/Receive Activity Light: When this green light is on, there is
transmit or receive activity to or from the server. This light stays on even if the
server power is turned off.
General information
9
Controls and indicators
Ethernet Link Status Light: When this green light is on, there is an active
connection on the Ethernet port. The light stays on even if the server power is
turned off.
Information Light: This amber light is on when the system error log contains
information about certain conditions in your server that might affect performance.
System Error Light: This amber light is lit when a system error occurs. An LED on
the diagnostic LED panel may also be on to further isolate the error.
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Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
Diagnostics
This section provides basic troubleshooting information to help you resolve some
common problems that might occur with your server.
Diagnostic tools overview
The following tools are available to help you identify and resolve hardware-related
problems:
v POST beep codes, error messages, and error logs
The power-on self-test (POST) generates beep codes and messages to indicate
successful test completion or the detection of a problem. See “POST” on page 12
for more information.
v Diagnostic programs and error messages
The server diagnostic programs are stored in upgradable read-only memory
(ROM) on the system board. These programs are the primary method of testing
the major components of your server. See “Diagnostic programs and error
messages” on page 13 for more information.
v Light path diagnostics
Your server has light-emitting diodes (LEDs) to help you identify problems with
server components. These LEDs are part of the light-path diagnostics that are
built into your server. By following the path of lights, you can quickly identify the
type of system error that occurred. See “Light path diagnostics” for more
information.
Identifying problems using LEDs
Your server has LEDs to help you identify problems with some server components.
These LEDs are part of the light path diagnostics built into the server. By following
the path of lights, you can identify the type of system error that occurred. See the
following sections for more information.
Power supply LEDs
The AC and DC Power LEDs on the power supply provide status information
about the power supply. See “Power supply LED errors” on page 90.
Light path diagnostics
You can use the light path diagnostics built into your server to quickly identify the
type of system error that occurred. The diagnostics panel is under the ″wind
tunnel.″ Your server is designed so that any LEDs that are illuminated remain
illuminated when the server shuts down as long as the AC power source is good
and the power supplies can supply +5V DC current to the server. This feature
helps you isolate the problem if an error causes the server to shut down. See
“Light path diagnostics table” on page 12.
Diagnostics panel
The following illustration shows the LEDs on the diagnostics panel on the system
board. See “Light path diagnostics table” on page 12 for information on identifying
© Copyright IBM Corp. 2000, 2001
11
problems using these LEDs.
MEM
CPU
PCI A
PCI B
PCI C
VRM
DASD
SP
PS1
PS2
PS3
NON
OVER
NMI
TEMP
FAN
REMIND
Light path diagnostics table
The System Error LED on the operator information panel is lit when certain system
errors occur. If the System Error LED on your server is lit, see to table in
“Information panel system error LED” on page 83 to determine the cause of the
error and the action you should take.
POST
When you turn on the server, it performs a series of tests to check the operation of
server components and some of the options installed in the server. This series of
tests is called the power-on self-test, or POST.
If POST finishes without detecting any problems, a single beep sounds, the first
screen of your operating system or application program appears.
If POST detects a problem, more than one beep sounds and an error message
appears on your screen. See “Beep symptoms” on page 81 and “POST error
messages” for more information.
Notes:
1. If you have a power-on password, or administrator password set (with Remote
Supervisor Adapter installed), you must type the password and press Enter,
when prompted, before POST will continue.
2. A single problem might cause several error messages. When this occurs, work
to correct the cause of the first error message. After you correct the cause of the
first error message, the other error messages usually will not occur the next
time you run the test.
POST error messages
The table, “POST error codes” on page 91, provides information about the POST
error messages that can appear during startup.
Error logs
The POST error log contains the three most recent error codes and messages that
the system generated during POST. The System Error Log contains error messages
issued during POST and all system status messages from the IBM Remote
Supervisor Adapter, if installed.
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Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
To view the contents of the error logs, start the Configuration/Setup Utility
program; then, select Error Logs from the main menu.
Small computer system interface messages (some models)
If you receive a SCSI error message while using the SCSISelect Utility, use the
following list to determine the possible cause of the error and what action to take.
Note: If your server does not have a hard disk drive, ignore any message that
indicates that the drive is not installed.
One or more of the following might be causing the problem.
v A failing SCSI device (adapter or drive)
v
v
v
v
v
v
An improper SCSI configuration
Duplicate SCSI IDs in the same SCSI chain
An improperly installed SCSI terminator
A defective SCSI terminator
An improperly installed cable
A defective cable
Verify that:
v The external SCSI devices are turned on. External devices must be turned on
before the server.
v The cables for all external SCSI devices are connected correctly.
v The last device in each SCSI chain is terminated properly.
v The SCSI devices are configured correctly.
You will get these messages only when running the SCSISelect Utility. See “SCSI
error codes” on page 96.
Diagnostic programs and error messages
The server diagnostic programs are stored in upgradable read-only memory (ROM)
on the system board. These programs are the primary method of testing the major
components of your server.
Diagnostic error messages indicate that a problem exists; they are not intended to
be used to identify a failing part. Troubleshooting and servicing of complex
problems that are indicated by error messages should be performed by trained
service personnel.
Sometimes the first error to occur causes additional errors. In this case, the server
displays more than one error message. Always follow the suggested action
instructions for the first error message that appears.
The following sections contain the error codes that might appear in the detailed
test log and summary log when running the diagnostic programs.
The error code format is as follows:
fff-ttt-iii-date-cc-text message
where:
Diagnostics
13
fff
is the three-digit function code that indicates the function being tested
when the error occurred. For example, function code 089 is for the
microprocessor.
ttt
is the three-digit failure code that indicates the exact test failure that was
encountered.
iii
is the three-digit device ID.
date
is the date that the diagnostic test was run and the error recorded.
cc
is the check digit that is used to verify the validity of the information.
text message
is the diagnostic message that indicates the reason for the problem.
Text messages
The diagnostic text message format is as follows:
Function Name: Result (test specific string)
where:
Function Name
is the name of the function being tested when the error occurred. This
corresponds to the function code (fff) given in the previous list.
Result can be one of the following:
Passed
This result occurs when the diagnostic test completes without any errors.
Failed This result occurs when the diagnostic test discovers an error.
User Aborted
This result occurs when you stop the diagnostic test before it is complete.
Not Applicable
This result occurs when you specify a diagnostic test for a device that is
not present.
Aborted
This result occurs when the test could not proceed because of the system
configuration.
Warning
This result occurs when a possible problem is reported during the
diagnostic test, such as when a device that is to be tested is not installed.
Test Specific String
This is additional information that you can use to analyze the problem.
Starting the diagnostic programs
You can press F1 while running the diagnostic programs to obtain Help
information. You also can press F1 from within a help screen to obtain online
documentation from which you can select different categories. To exit Help and
return to where you left off, press Esc.
To start the diagnostic programs:
1. Turn on the server and watch the screen.
Note: To run the diagnostic programs, you must start the server with the
highest level password that is set. That is, if an administrator password
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Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
2.
3.
4.
5.
is set, you must enter the administrator password, not the power-on
password, to run the diagnostic programs.
When the message F2 for Diagnostics appears, press F2.
Type in the appropriate password; then, press Enter.
Select either Extended or Basic from the top of the screen.
When the Diagnostic Programs screen appears, select the test you want to run
from the list that appears; then, follow the instructions on the screen.
Notes:
a. If the server stops during testing and you cannot continue, restart the server
and try running the diagnostic programs again.
b. The keyboard and mouse (pointing device) tests assume that a keyboard
and mouse are attached to the server.
c. If you run the diagnostic programs with either no mouse or a USB mouse
attached to your server, you will not be able to navigate between test
categories using the Next Cat and Prev Cat buttons. All other functions
provided by mouse-selectable buttons are also available using the function
keys.
d. You can test the USB keyboard by using the regular keyboard test. Also,
you can run the USB Interface test only if there are no USB devices
attached.
e. You can view server configuration information (such as system
configuration, memory contents, interrupt request (IRQ) use, direct memory
access (DMA) use, device drivers, and so on) by selecting Hardware Info
from the top of the screen.
When the tests have completed, you can view the Test Log by selecting Utility
from the top of the screen.
If the hardware checks out OK but the problem persists during normal server
operations, a software error might be the cause. If you suspect a software problem,
refer to the information that comes with the software package.
Viewing the test log
The test log will not contain any information until after the diagnostic program has
run.
Note: If you already are running the diagnostic programs, begin with step 3
To view the test log:
1. Turn on the server and watch the screen.
If the server is on, shut down your operating system and restart the server.
2. When the message F2 for Diagnostics appears, press F2.
If a power-on password or administrator password is set, the server prompts
you for it. Type in the appropriate password; then, press Enter.
3. When the Diagnostic Programs screen appears, select Utility from the top of
the screen.
4. Select View Test Log from the list that appears; then, follow the instructions on
the screen.
The system maintains the test-log data while the server is powered on. When
you turn off the power to the server, the test log is cleared.
Diagnostics
15
Diagnostic error message tables
For descriptions of the error messages that might appear when you run the
diagnostic programs see “Diagnostic error codes” on page 85.
Attention: If diagnostic error messages appear that are not listed in the tables,
make sure that your server has the latest levels of BIOS, Integrated System
Management Processor, ServeRAID, and diagnostics microcode installed.
Recovering BIOS code
If your BIOS code has become damaged, such as from a power failure during a
flash update, you can recover your BIOS using the recovery boot block and a BIOS
flash diskette.
Note: You can obtain a BIOS flash diskette from one of the following sources:
v Use the ServerGuide program to make a BIOS flash diskette.
v Download a BIOS flash diskette from the World Wide Web. Go to
http://www.ibm.com/pc/support/, click IBM Server Support, and make
the selections for your server.
v Contact your IBM service representative.
The flash memory of your server contains a protected area that cannot be
overwritten. The recovery boot block is a section of code in this protected area that
enables the server to start up and to read a flash diskette. The flash utility recovers
the system BIOS from the BIOS recovery files on the diskette.
To recover the BIOS:
1. Turn off the server and peripheral devices and disconnect all external cables
and power cords; then, remove the cover.
2. Locate the boot-block jumper block (J16) on the system board.
3. Place a jumper on pins 2 and 3 to enable BIOS backup page.
4. Insert the BIOS flash diskette into the diskette drive.
5. Restart the server.
6. The system completes the power-on self-test (POST). Select 1 -- Update
POST/BIOS from the menu that contains various flash (update) options.
7. When you are asked if you would like to move the current POST/BIOS image
to the backup ROM location, type N.
Attention: Typing Y will copy the corrupted BIOS into the secondary page.
8. When you are asked if you would like to save the current code to a diskette,
select N.
9. You will be asked to choose which language you wish to use. Select your
language (0-7) and press Enter to accept your choice. You will be prompted to
remove the diskette and press Enter to restart the system. Remove the flash
diskette from the diskette drive.
10. Turn off the server.
11. Remove the jumper on the boot-block jumper block or move it to pins 1 and 2
to return to normal startup mode.
12. Restart the server. The system should start up normally.
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Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
Troubleshooting the Ethernet controller
This section provides troubleshooting information for problems that might occur
with the 10/100 Mbps Ethernet controller.
Network connection problems
If the Ethernet controller cannot connect to the network, check the following:
v Make sure that the cable is installed correctly.
The network cable must be securely attached at all connections. If the cable is
attached but the problem persists, try a different cable.
If you set the Ethernet controller to operate at 100 Mbps, you must use Category
5 cabling.
If you directly connect two workstations (without a hub), or if you are not using
a hub with X ports, use a crossover cable.
v
v
v
v
v
v
Note: To determine whether a hub has an X port, check the port label. If the
label contains an X, the hub has an X port.
Determine if the hub supports auto-negotiation. If not, try configuring the
integrated Ethernet controller manually to match the speed and duplex mode of
the hub.
Check the Ethernet controller lights on the operator information panel.
These lights indicate whether a problem exists with the connector, cable, or hub.
– The Ethernet Link Status light illuminates when the Ethernet controller
receives a LINK pulse from the hub. If the light is off, there might be a bad
connector or cable, or a problem with the hub.
– The Ethernet Transmit/Receive Activity light illuminates when the Ethernet
controller sends or receives data over the Ethernet Network. If the Ethernet
Transmit/Receive Activity light is off, make sure that the hub and network
are operating and that the correct device drivers are loaded.
– The Ethernet Speed 100 Mbps light illuminates when the Ethernet controller
LAN speed is 100 Mbps.
Make sure that you are using the correct device drivers, supplied with your
server.
Check for operating system-specific causes for the problem.
Make sure that the device drivers on the client and server are using the same
protocol.
Test the Ethernet controller.
How you test the Ethernet controller depends on which operating system you
are using (see the Ethernet controller device driver README file).
Ethernet controller troubleshooting chart
You can use the following troubleshooting chart to find solutions to 10/100 Mbps
Ethernet controller problems that have definite symptoms.
Diagnostics
17
Table 1. Ethernet troubleshooting chart
Ethernet controller problem
Suggested Action
The server stops running
when loading device drivers.
The PCI BIOS interrupt settings are incorrect.
Check the following:
v Determine if the interrupt (IRQ) setting assigned to the Ethernet controller is also
assigned to another device in the Configuration/Setup Utility program.
Although interrupt sharing is allowed for PCI devices, some devices do not
function well when they share an interrupt with a dissimilar PCI device. Try
changing the IRQ assigned to the Ethernet controller or the other device. For
example, for NetWare Versions 3 and 4 it is recommended that disk controllers not
share interrupts with LAN controllers.
v Make sure that you are using the most recent device driver available from the
World Wide Web.
v Run the network diagnostic program.
If the problem remains, go to “Starting the diagnostic programs” on page 14 to run
the diagnostic programs.
Ethernet Link Status light
does not light.
Check the following:
v Make sure that the hub is turned on.
v Check all connections at the Ethernet controller and the hub.
v Check the cable. A crossover cable is required unless the hub has an X
designation.
v Use another port on the hub.
v If the hub does not support auto-negotiation, manually configure the Ethernet
controller to match the hub.
v If you manually configured the duplex mode, make sure that you also manually
configure the speed.
v Run diagnostics on the LEDs.
If the problem remains, go to “Starting the diagnostic programs” on page 14 to run
the diagnostic programs.
The Ethernet
Transmit/Receive Activity
light does not light.
Check the following:
Note: The Ethernet Transmit/Receive Activity LED illuminates only when data is
sent to or by this Ethernet controller.
v Make sure that you have loaded the network device drivers.
v The network might be idle. Try sending data from this workstation.
v Run diagnostics on the LEDs.
v The function of this LED can be changed by device driver load parameters. If
necessary, remove any LED parameter settings when you load the device drivers.
Data is incorrect or sporadic.
Check the following:
v Make sure that you are using Category 5 cabling when operating the server at 100
Mbps.
v Make sure that the cables do not run close to noise-inducing sources like
fluorescent lights.
The Ethernet controller
stopped working when
another adapter was added
to the server.
Check the following:
v Make sure that the cable is connected to the Ethernet controller.
v Make sure that your PCI system BIOS is current.
v Reseat the adapter.
v Determine if the interrupt (IRQ) setting assigned to the Ethernet adapter is also
assigned to another device in the Configuration/Setup Utility program.
Although interrupt sharing is allowed for PCI devices, some devices do not
function well when they share an interrupt with a dissimilar PCI device. Try
changing the IRQ assigned to the Ethernet adapter or the other device.
If the problem remains, go to “Starting the diagnostic programs” on page 14 to run
the diagnostic programs.
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Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
Table 1. Ethernet troubleshooting chart (continued)
Ethernet controller problem
Suggested Action
The Ethernet controller
stopped working without
apparent cause.
Check the following:
v Run diagnostics for the Ethernet controller.
v Try a different connector on the hub.
v Reinstall the device drivers. Refer to your operating-system documentation and to
the ServerGuide information.
If the problem remains, go to “Starting the diagnostic programs” on page 14 to run
the diagnostic programs.
Power checkout
Power problems can be difficult to troubleshoot. For instance, a short circuit can
exist anywhere on any of the power distribution busses. Usually a short circuit will
cause the power subsystem to shut down because of an overcurrent condition.
A general procedure for troubleshooting power problems is as follows:
1. Power off the system and disconnect the AC cord(s).
2. Check for loose cables in the power subsystem. Also check for short circuits, for
instance if there is a loose screw causing a short circuit on a circuit board.
3. Remove adapters and disconnect the cables and power connectors to all
internal and external devices until system is at minimum configuration
required for power on (see ″Minimum operating requirements″ on page 101).
4. Reconnect the AC cord and power on the system. If the system powers up
successfully, replace adapters and devices one at a time until the problem is
isolated. If system does not power up from minimal configuration, replace
FRUs of minimal configuration one at a time until the problem is isolated.
To use this method it is important to know the minimum configuration required
for a system to power up (see page 101). For specific problems, see “Power error
messages” on page 98.
Replacing the battery
IBM has designed this product with your safety in mind. The lithium battery must
be handled correctly to avoid possible danger. If you replace the battery, you must
adhere to the following instructions.
v Statement 2
Diagnostics
19
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has a
module containing a lithium battery, replace it only with the same module type
made by the same manufacturer. The battery contains lithium and can explode if
not properly used, handled, or disposed of.
Do not:
v Throw or immerse into water.
v Heat to more than 100°C (212°F)
v Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Note: In the U.S., call 1-800-IBM-4333 for information about battery disposal.
If you replace the original lithium battery with a heavy-metal battery or a battery
with heavy-metal components, be aware of the following environmental
consideration. Batteries and accumulators that contain heavy metals must not be
disposed of with normal domestic waste. They will be taken back free of charge by
the manufacturer, distributor, or representative, to be recycled or disposed of in a
proper manner.
Note: Before you begin be sure to read “Before you begin” on page 42. Follow any
special handling and installation instructions supplied with the replacement
battery.
Note: After you replace the battery, you must reconfigure your server and reset
the system date and time.
To replace the battery:
1. Review the information in “Before you begin” on page 42 and any special
handling and installation instructions supplied with the replacement battery.
2. Turn off the server and peripheral devices and disconnect all external cables
and power cords; then, remove the server cover.
3. Remove the battery:
a. Use one finger to lift the battery clip over the battery.
b. Use one finger to slightly slide the battery from its socket. The spring
mechanism behind the battery will push the battery out toward you as you
slide it from the socket.
c. Use your thumb and index finger to pull the battery from under the battery
clip.
d. Ensure that the battery clip is touching the base of the battery socket by
pressing gently on the clip.
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Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
4. Insert the new battery:
a. Tilt the battery so that you can insert it into the socket, under the battery
clip.
b. As you slide it under the battery clip, press the battery down into the
socket.
5. Reinstall the server cover and connect the cables.
6. Turn the server on.
7. Start the Configuration/Setup Utility program and set configuration
parameters.
v Set the system date and time.
v Set the power-on password.
v Reconfigure your server.
Temperature checkout
Proper cooling of the system is important for proper operation and system
reliability. For a typical xSeries 342 server, you should make sure:
v Each of the drive bays has either a drive or a filler panel installed
v Each of the power supply bays has either a power supply or a filler panel
installed
v The top cover is in place during normal operation
v There is at least 50 mm (2 inches) of ventilated space at the sides of the server
and 100 mm (4 inches) at the rear of the server
v The top cover is removed for no longer than 30 minutes while the server is
operating
v The processor housing cover covering the processor and memory area is
removed for no longer that ten minutes while the server is operating
v A removed hot-swap drive is replaced within two minutes of removal
v Cables for optional adapters are routed according to the instructions provided
with the adapters (ensure that cables are not restricting air flow)
v The fans are operating correctly and the air flow is good
v A failed fan is replaced within 48 hours
In addition, ensure that the environmental specifications for the system are met.
See “Features and specifications” on page 3.
Diagnostics
21
For more information on specific temperature error messages, see “Temperature
error messages” on page 97.
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Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
Configuring the server
The following configuration programs are provided with your server:
v Configuration/Setup Utility
This program is part of the basic input/output system (BIOS) that comes with your
server. You can use this program to configure serial port assignments, change
interrupt request (IRQ) settings, change the drive startup sequence, set the date
and time, and set passwords. See “Using the Configuration/Setup Utility
program” for more information.
v SCSISelect Utility
With the built-in SCSISelect Utility program, you can configure the devices
attached to the integrated SCSI controller. See “Using the SCSISelect utility
program” on page 29 for more information.
v PXE Boot Agent Utility
The Preeboot eXecution Environment (PXE) Boot Agent Utility program is part
of the BIOS code that comes with your server. You can use this program to
change network startup (boot) protocols and startup (boot) order, to select
operating system wake up support, and to set menu wait times. See “Using the
PXE boot agent utility program” on page 31 for more information
v ServerGuide CDs
The ServerGuide CDs include software setup and installation tools specifically
designed for IBM xSeries servers. You can use these CDs during the initial
installation of your server to configure the server hardware and simplify your
network operating system installation. The ServerGuide CDs also contain a
collection of application programs, which you can install after your server is up
and running.
v ServeRAID programs
The ServeRAID programs come with the optional ServeRAID adapters and with
server models that have a ServeRAID adapter preinstalled. If your server has a
ServeRAID adapter installed, you must use the ServeRAID configuration
program to define and configure your disk-array subsystem before you install
your operating system. Refer to the ServeRAID documentation provided on the
xSeries Documentation CD for more information.
Using the Configuration/Setup Utility program
This section provides the instructions needed to start the Configuration/Setup
Utility program and descriptions of the menu choices available.
Starting the Configuration/Setup Utility program
To start the Configuration/Setup Utility program:
1. Turn on the server and watch the monitor screen.
2. When the message Press F1 for Configuration/Setup appears, press F1.
Note: If you have set both levels of passwords (user and administrator), you
must type the administrator password to access the full
Configuration/Setup menu.
3. Follow the instructions that appear on the screen.
© Copyright IBM Corp. 2000, 2001
23
Using the Configuration/Setup Utility program
Choices available from the Configuration/Setup main menu
From the Configuration/Setup Utility main menu, you can select settings that you
want to change. The Configuration/Setup Utility main menu is similar to the
following:
IBM Server Setup - © Copyright IBM Corporation 2001
Configuration/Setup Utility
· System Summary
· System Information
· Product Data
· Devices and I/O Ports
· Date and Time
· System Security
· Start Options
· Advanced Setup
· Error Logs
Save Settings
Restore Settings
Load Default Settings
Exit Setup
<F1> Help
<Esc> Exit
< ­ > < ¯ > Move
<Enter> Select
Notes:
1. You can press F1 to display Help information for a selected menu item.
2. The choices on some menus might differ slightly, depending on the BIOS
version in your server.
Descriptions of the choices available from the main menu are as follows:
v System Summary
Select this choice to display configuration information. This includes the type
and speed of the microprocessors and the amount of memory installed.
Changes that you make to configuration settings appear on this summary
screen. You cannot edit the fields.
This choice appears on both the full and limited Configuration/Setup Utility
menus.
v System Information
Select this choice to display information about your server. Changes that you
make on other menus might appear on this summary screen. You cannot edit
any fields. The System Information choice appears only on the full
Configuration/Setup Utility main menu.
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Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
Using the Configuration/Setup Utility program
– System Card Data
Select this choice to view vital product data (VPD) for some server
components.
v Product Data
Select this choice to view system information, such as the machine type and
model, the server serial number, and the revision level or issue date of the BIOS
code stored in the flash electrically erasable programmable ROM (EEPROM).
v Devices and I/O Ports
Select this choice to view or change the assignments for devices and
input/output ports. This choice appears only on the full Configuration/Setup
Utility main menu.
v Date and Time
Select this choice to set the system date and time when the server is started. This
choice appears only on the full Configuration/Setup Utility main menu.
The system time is in a 24-hour format: hour:minute:second.
v System Security
Select this choice to set passwords or a system owner’s name. This choice
appears only on the full Configuration/Setup Utility main menu.
You can implement two levels of password protection:
– Power-on Password
Select this choice to set or change a power-on password. See “Using
passwords” on page 27 for more information.
– Remote Control Security Settings
Use this option to set the password for remote access to the server. You can
set the number of failed logins before the server cuts off access.
v Start Options
Select this choice to view or change the start options. This choice appears only
on the full Configuration/Setup Utility main menu. Start options take effect
when you start your server.
You can select keyboard operating characteristics, such as the keyboard speed.
You also can specify whether the keyboard number lock starts on or off. You
also can enable the server to run without a diskette drive, monitor, or keyboard.
– Server Startup Sequence
The server uses a startup sequence to determine the device from which the
operating system loads. For example, you can define a startup sequence that
checks for a startable diskette in the diskette drive, then checks the hard disk
drive in bay 1, and then checks a network adapter.
– Wake on LAN
If you have the appropriate Wake on LAN software installed and enabled in
the server, the server uses the alternative startup sequence instead of the
primary startup sequence. The default to Wake on LAN is Disabled.
You can select the order in which the devices are started at the Boot Priority
option. The default setting is the PCI slots, which allocates memory in the
following order:
1. Integrated Video Controller
2. PXE Boot Agent Utility
3. PCI Slot 1
4. PCI Slot 2
Configuring the server
25
Using the Configuration/Setup Utility program
5.
6.
7.
8.
PCI Slot 3
PCI Slot 4
PCI Slot 5
Integrated SCSI Controller
If you select the Onboard SCSI setting, the server allocates memory in the
following order:
1.
2.
3.
4.
5.
Integrated Video Controller
PXE Boot Agent Utility
Integrated SCSI Controller
PCI Slot 1
PCI Slot 2
6. PCI Slot 3
7. PCI Slot 4
8. PCI Slot 5
When the server is powered on, a limited amount of memory is allocated for
PCI devices during POST. If the memory resources are exhausted during POST,
you receive a 00180100 POST error message. Changing the boot priority can
change the sequence of memory rescources allocation, resulting in the 00180100
POST error message.
You also can select which PCI SCSI adapter is given boot precedence. The first
drive that is attached to the selected adapter will be assigned drive number 80L
and the operating system will start from that drive. The default for boot
precedence is Disabled. The range of choices depends upon the number of PCI
SCSI adapters installed in the server.
You can enable a virus-detection test that checks for changes in the master boot
record at startup. You also can choose to run POST in the enhanced mode or the
quick mode.
v Advanced Setup
Select this choice to change values for advanced hardware features, such as
cache control, and PCI configuration. This choice appears only on the full
Configuration/Setup Utility main menu.
A warning message appears above the choices on this menu to alert you that the
system might malfunction if these options are configured incorrectly. Follow the
instructions on the screen carefully.
– Core Chipset Control
Select this choice to modify settings that control features of the core chip set
on the system board.
– System Partition Visibility
Select this choice to choose whether the System Partition is visible or hidden.
– Memory Settings
Select this choice to manually disable or enable a bank of memory.
If a memory error is detected during POST or memory configuration, the
server can automatically disable the failing memory bank and continue
operating with reduced memory capacity. If this occurs, you must manually
enable the memory bank after the problem is corrected. Select Memory
Settings from the Advanced Setup menu, use the arrow keys to highlight the
bank that you want to enable; then, use the arrow keys to select Enable.
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Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
Using the Configuration/Setup Utility program
– CPU Options
Select this choice to set the system cache type for all microprocessors.
– PCI BUS Control
Select this choice to view and identify system resources used by PCI devices.
PCI devices automatically communicate with the server configuration
information. This usually results in automatic configuration of a PCI device.
Attention: You must use the menu selections to save custom settings for the
PCI Slot/Device Information choice. The save, restore and load default
settings choices on the main menu of the Configuration/Setup Utility do not
save the PCI Slot/Device Information settings.
After making changes, select:
- PCI MLT to save the changes and return to the Advanced Setup menu.
- PCI Interrupt Routing to ignore the changes, restore the previous settings,
and return to the Advanced Setup menu.
v Error Logs
Select this choice to view or clear error logs.
– Select POST Error Log to view the three most recent error codes and
messages that the system generated during POST. You can also select Clear
error logs to clear the contents of this log.
Note: If you have a Remote System Adapter installed, you can select and view
the System Error Log.
v Save Settings
Select this choice to save your customized settings.
v Restore Settings
Select this choice to delete your changes and restore the previous settings.
v Load Default Settings
Select this choice to cancel your changes and restore the factory settings.
v Exit Setup
If you have made any changes, the program will prompt you to save the
changes or exit without saving the changes.
Using passwords
The System Security choice appears only on the full Configuration/Setup Utility
menu. After you select this choice, you can implement the protection level for the
power-on password.
Power-on password
After you set a power-on password, you can enable the unattended-start mode.
This locks the keyboard and mouse, but allows the system to start the operating
system. The keyboard and mouse remain locked until you enter the correct
password.
You can use any combination of up to seven characters (A–Z, a–z, and 0–9) for
your power-on password. Keep a record of your password in a secure place. If you
forget the power-on password, you can regain access to the server through one of
the following methods:
v Change the position of the password override switch as described in “Setting the
password override switch” on page 28.
v Remove the battery and then install the battery.
Configuring the server
27
Using the Configuration/Setup Utility program
You can set, change, or delete both the power-on password, and allow a power-on
password to be changed by the user.
Setting the password override switch: The following illustration shows the
location of the password override switch, switch 6 of switch block 1, on the system
board.
Note: The illustrations in this document might differ slightly from your hardware.
8 7 6 5 4 3 2 1
SW1
Password override switch
(switch 6 of switch block 1)
To set the password override switch:
1. Review the information in “Before you begin” on page 42.
2. Turn off the server and peripheral devices and disconnect all external cables
and power cords; then, remove the cover. See “Removing the cover and bezel”
on page 44.
3. Change the setting of the password override switch (switch 6 on switch block 1
on the system board) to the opposite side of the switch. This allows one
opportunity to enter Setup Utility to change or delete the power-on password.
4. Reboot; Hit F1 to enter Setup Utility. Enter System Security and change or
delete power-on password.
Note: If the power-on password is not changed or deleted, the old password
will be reinstated on the next reboot.
5. Install the server cover and connect all external cables and power cords (see
“Installing the server cover and bezel” on page 62).
6. Turn on the server.
Note: You can now start the Configuration/Setup Utility program and set a
power-on password.
Remote-control security settings
Select this choice to set a remote-control password, which provides access to all
choices on the Configuration Setup Utility main menu. You can set the following
features:
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Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
Using the Configuration/Setup Utility program
v Set or read current system management adapter
v Set lockout threshold
Using the SCSISelect utility program
SCSISelect is a built-in, menu-driven configuration utility program that you can
use to:
v View the default SCSI IDs
v Locate and correct configuration conflicts
v Perform a low-level format on a SCSI hard disk
The following sections provide the instructions needed to start the SCSISelect
Utility and descriptions of the menu choices available.
Note: If your server has a RAID adapter installed, use the configuration method
supplied with the RAID adapter to view or change SCSI settings for devices
attached to the adapter.
Starting the SCSISelect utility program
To start the SCSISelect utility program:
1. Turn on the server.
2. When the <<< Press <CTRL><A> for SCSISelect™ Utility! >>> prompt
appears, press Ctrl+A.
3. When prompted, select either channel A or channel B.
4. Use the arrow keys to select a choice from the menu.
v Press Esc to return to the previous menu.
v Press the F5 key to switch between color and monochrome modes (if your
monitor permits).
5. Follow the instructions on the screen to change the settings of the selected
items; then, press Enter.
Choices available from the SCSISelect menu
The following choices appear on the SCSISelect Utility menu:
v Configure/View Host Adapter Settings
Select this choice to view or change the SCSI controller settings. To reset the
SCSI controller to its default values, press F6; then, follow the instructions that
appear on the screen.
You can view or change the following controller settings:
– Host Adapter SCSI ID
Select this choice to view the SCSI controller ID, normally 7.
– SCSI Parity Checking
Select this choice to view the assigned value of Enabled.
– Host Adapter SCSI Termination
Select this choice to view the assigned value of Enabled.
– Boot Device Options
Select this choice to configure startable device parameters. Before you can
make updates, you must know the ID of the device whose parameters you
want to configure.
– SCSI Device Configuration
Configuring the server
29
Using the SCSISelect utility program
Select this choice to configure SCSI device parameters. Before you can make
updates, you must know the ID of the device whose parameters you want to
configure.
Note: The Maximum Sync Transfer Rate represents the transfer rate for Ultra
SCSI devices.
- The transfer rate for Ultra 160 SCSI LVD devices is 160.0 Mbps.
- The transfer rate for Ultra2 SCSI LVD devices is 80.0 Mbps.
- The transfer rate for Fast SCSI devices is 20.0 Mbps.
– Advanced Configuration Options
Select this choice to view or change the settings for advanced configuration
options.
v SCSI Disk Utilities
Select this choice to view the SCSI IDs that are assigned to each device or to
format a SCSI device.
To use the utility program, select a drive from the list. Read the screens carefully
before making a selection.
Note: If you press Ctrl+A before the selected drives are ready, an Unexpected
SCSI Command Failure screen might appear. Restart the server and watch
the SCSISelect messages as each drive spins up. After the drive that you
want to view or format spins up, press Ctrl+A.
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Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
Using the SCSISelect utility program
Using the PXE boot agent utility program
The PXE boot agent is a built-in, menu-driven configuration utility program that
you can use to:
v Change network startup (boot) protocols
v Change network startup (boot) order
v Set menu wait times
v Select OS wake up support
Note: Changing the network startup protocols and startup order, and selecting the
operating-system wake support are not supported on this product.
The following sections provide instructions for starting the PXE Boot Agent Utility
program and descriptions of the menu choices that are avaiable.
Starting the PXE boot agent utility program: The following sections provide the
instructions needed to start the PXE Boot Agent Utility and descriptions of the
available menu choices.
To start the PXE Boot Agent Utility program, do the following:
1. Turn on the server.
2. When the <Initializing Intel (R) Boot Agent version X.X.XX PXE 2.0 Build
XXX (WfM 2.0) prompt appears, press Ctrl+S.
Note: By default, you will have two seconds after the prompt appears on the
screen to press Ctrl+S.
3. Use the arrow keys or press Enter to select a choice from the menu:
v Press Esc to return to the previous menu.
v Press the F4 key to exit.
4. Follow the instructions on the screen to change the settings of the selected
items; then, press Enter.
Choices available from the PXE boot agent menu: The following choices appear
on the PXE Boot Agent Utility menu:
v Network Boot Protocol
PXE is the default value for this menu item.
Note: Do not change this value. There are no other network boot protocols
supported.
v Boot Order
Select this choice to change the order in which boot devices are queried.
–
–
–
–
Try
Try
Try
Try
local drives first, then network (Default)
network only
local drives only
network first, then local drives
Note: This option is not supported on this product. To change the boot order
use the Configuration/Setup utility. See “Using the Configuration/Setup
Utility program” on page 23 for more information.
v Show setup prompt
Select this choice to either display the PXE setup prompt or disable it. Disable is
the default setting.
Configuring the server
31
Using the SCSISelect utility program
When this choice is enabled, Press Ctrl+S to enter the setup menu will appear
on the screen under the initializing prompt.
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Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
Using the SCSISelect utility program
v Setup time wait menu
Select this choice to set the amount of time (in seconds) that the system will
pause during initialization for a Ctrl+S input.
– 2 seconds (Default)
– 3 seconds
– 5 seconds
– 8 seconds
v Legacy OS wake up support
Select this choice to enable or disable the operating system wake up support.
– Disabled (Default)
– Enabled
Note:
1. Use the default setting for the Advanced Configuration and Power
Interface (ACPI) aware operating systems, such as Windows 2000 or
Windows NT.
2. If your server is running a non-ACPI operating system, you must set the
selection to Enable to use the Wake on LAN support.
3. When using a non-ACPI operating system, do not send a wake up
packet to the server while it is turned on. If a wake up packet has been
sent while the server is on, you must turn off the server.
Configuring the server
33
Using the SCSISelect utility program
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Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
Installing options
This chapter provides instructions to help you add options to your server. Some
option-removal instructions are provided, in case you need to remove one option
to install another.
Exploded view of the xSeries 342 server
The orange color on components and labels in your server identifies hot-swap or
hot-plug components. This means that you can install or remove the components
while the system is running, provided that your system is configured to support
this function. For complete information about installing or removing a hot-swap or
hot-plug component, see the information provided in the detailed procedures in
this document under “Installing a hot-swap drive” on page 51.
The blue color on components and labels indicates touch points where a
component can be gripped, a latch moved, and so on.
Hot-swap fan
Air baffle
Memory module
Fan sink
Microprocessor
Filler panel for
drive bay
Terminator card
System board
Hot-swap hard
disk drive
Hot-swap
power supply
Filler panel for device bay
Filler panel for
power supply bay
System board layout
The illustrations in the following sections show the components on the system
board.
© Copyright IBM Corp. 2000, 2001
35
System board options connectors
The following illustration shows a layout of the system board and identifies
system-board connectors for user-installable options.
Microprocessor 1
(U68)
VRM 1 connector (J37)
DIMM 4 (J4)
DIMM 3 (J3)
DIMM 2 (J2)
DIMM 1 (J1)
Microprocessor 2
(U69)
PCI Slot 1
32-bit (J44)
PCI Slot 2
64-bit (J41)
PCI Slot 3
64-bit (J42)
Battery
(BH1)
PCI Slot 4
64-bit (J29)
PCI Slot 5
64-bit (J30)
VRM 2 connector (J38)
System board internal cable connectors
The following illustration shows internal cable connectors on the system board.
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Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
System board external port connectors
The following illustration shows the external port connectors in the system board.
Serial ports
(J20)
Mouse/keyboard
ports
(J8)
Ethernet port
(J6)
USB ports
(J5)
ISM ports
(J50)
System
Management port
(J52)
Video port
(J36)
Installing options
37
System board switches and jumpers
The following illustrations identify the switches and jumpers on the system board.
8 7 6 5 4 3 2 1
SW1
Password override switch
(switch 6 of switch block 1)
System board jumper blocks
Any jumper blocks on the system board that are not shown in the illustration are
reserved. For normal operation of the system, no jumpers should be installed on
any of the jumper blocks.
Boot block jumper
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Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
If the BIOS has become damaged, such as from a power failure during a flash
update, you can recover the BIOS using the boot block jumper and a BIOS flash
diskette. See “Recovering BIOS code” on page 16 for information about the boot
block jumper.
System board switch block
The switch block contains microswitches 1-8. As shown in this illustration, switch 8
is at the top of the switch block and switch 1 is at the bottom.
The following table describes each switch.
Table 2. Switches 1-8
Switch number
1- 4
5
Description
Reserved
Clock frequency selection.
When On, the host bus speed is 100 Mhz. When Off, the host bus speed is 133 Mhz. The
default setting is off. Set this to Off to optimize the system performance.
6
Password override. (Toggling this switch allows one opportunity to enter the Setup Utility to
change or delete the power-on password.)
See “Setting the password override switch” on page 28 for more information.
7
Reserved. The default setting is Off.
8
Power-on override.
When On, overrides the power-on switch and forces power-on mode. The system will always
start without the use of the power-on switch. the default setting is Off (disabled).
Note: The speed settings shown below apply only to unlocked processors. If the
processors are production level they are locked and there is no need to
change the speed settings.
Installing options
39
System board LED locations
The following illustration identifies LEDs on the system board. You might need to
refer to this figure when solving problems with the server.
DIMM 4 error LED
(CR15)
DIMM 3 error LED
(CR14)
VRM 1 error LED
(CR19)
DIMM 2 error LED
(CR17)
DIMM 1 error LED
(CR16)
Microprocessor 1
error LED (CR13)
Fan sink 1 LED
(CR78)
Microprocessor 2
error LED (CR20)
Fan sink 2 LED
(CR79)
VRM 2 error LED
(CR18)
Light path
diagnostics panel
Remind button
Integrated System
Management Processor
LED (CR70)
Table 3. Diagnostics panel LEDs.
CR
LED
Description
12
PS1
Power supply 1 failure or removed.
11
PS2
Power supply 2 failure or removed. (only active when 2nd power supply is
installed.)
23
PS3
Not used.
24
NON-RED
Server power supplies are no longer redundant with two power supplies
installed.
26
OVERSPEC
The system has approached 95% of the power capabilities of the installed
power-supply units.
27
NMI
Nonmaskable interrupt occurred.
25
TEMP
System temperature exceeded maximum rating. Other LEDs will be on to
identify will be on to identifythe area of temperature (such as CPUx, CPU,
DASD LEDs)
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Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
Table 3. Diagnostics panel LEDs (continued).
CR
LED
Description
28
FAN
A fan failed, was removed, or is operating slowly. This LED is turned on when
any of the following LightPath LEDs mounted directly on the fan assemblies is
turned on by the Integrated System Management Processor:
1. Fan 1 Failure LED or was removed
2. Fan 2 Failure LED or was removed
3. CPU1 Fan-sink Failure LED
4. CPU2 Fan-sink Failure LED
5. Fan 3 Failure LED or was removed
29
A Memory failure occured. This LED is turned on by the hardware when any
of the following LightPath LEDs located near the memory DIMMs is turned on
by the Integrated System Management Processor:
MEM
1. CR16 Memory DIMM #1 failure LED
2. CR17 Memory DIMM #2 failure LED
3. CR14 Memory DIMM #3 failure LED
4. CR15 Memory DIMM #4 failure LED
30
A CPU failure occured. THis LED is turned on by the hardware when of the
following LightPath LEDs located near the appropriate CPU socket is turned
on by the Integrated System Management Processor:
CPU
1. CR1 CPU #1 failure LED
2. CR& CPU #2 failure LED
3. CPUx Thermal-trip active or CPU over temperature (TEMP/CPUx/System
Error LEds will also be on in this case.)
9
PCI A
Error occurred on PCI channel A or the system board. It will be turned on by
the Integrated System Management Processor.
10
PCI B
Error occurred on PCI channel B or the system board. It will be turned on by
the Integrated System Management Processor based on the information
provided by SMI BIOS when it detects a low level pulse.
67
PCI C
Error occurred on PCI channel C or the system board. It will be turned on by
the Integrated System Management Processor based on the information
provided by SMI BIOS when it detects a low level pulse.
22
SP
Integrated System Management Processor detected an error.
31
VRM
A VRM failure occured.
21
DASD
Hot-swap SCSI planar board or HD failure or was removed on either Standard
or optional Expansion Hot swap bay. DASD backplane over temperature (in
this case TEMP/System Error LEDs will be on also.)
Remind Button
You can use the Remind button to place the front panel system-error light into a
Remind mode. By pressing the button, you acknowledge the failure but indicate
that you will not take immediate action. If a new failure occurs, the LED will turn
on again.
In the Remind mode, the system-error light flashes every 2 seconds. The
system-error light remains in Remind mode until one of the following situations
occur:
v All known problems are resolved
Installing options
41
v The system is restarted
v A new problem occurs
You can use the Remind button to delay server maintenance until a later time.
Also, resetting the system-error light enables the LED to react to another error. If
the LED is still blinking from the first error, it will mask additional errors.
Integrated System Management Processor LED
The xSeries 342 server has an Integrated System Management Processor feature on
the system board. The green Integrated System Management Processor LED
flashes, indicating that the system temperature, fan speeds, voltage ranges, power
supplies, power backplane, and DASD backplane are being monitored. If an error
occurs in any of these areas, the Integrated System Management Processor turns on
the respective error LED on the Light Path Diagnostics panel. If the Integrated
System Management Processor LED remains on or off, an Integrated System
Management error has occurred.
Before you begin
Before you begin to install options in your server, read the following information:
v Become familiar with the safety and handling guidelines specified under
“Working inside a server with power on” on page 43, “Handling static-sensitive
devices” on page 43, and read “Safety information” on page 107. These
guidelines will help you work safely while working with your server or options.
v You do not need to turn off the server to install or replace hot-swap power
supplies, hot-swap drives, hot-swap fans, or hot-plug PCI adapters.
v The orange color on components and labels in your server identifies hot-swap or
hot-plug components. This means that you can install or remove the component
while the system is running, provided that your system is configured to support
this function. For complete details about installing or removing a hot-swap or
hot-plug component, see the information provided in this chapter.
v The blue color on components and labels identifies touch points where a
component can be gripped, a latch moved, and so on.
v Make sure that you have an adequate number of properly grounded electrical
outlets for your server, monitor, and any other options that you intend to install.
v Back up all important data before you make changes to disk drives.
v Have a small, flat-blade screwdriver available.
v For a list of supported options for your server, refer to
http://www.ibm.com/pc/us/compat on the World Wide Web.
System reliability considerations
To help ensure proper cooling and system reliability, make sure:
v Each of the drive bays has either a drive or a filler panel installed.
v Each of the power supply bays has either a power supply or a filler panel
installed.
v The cover is in place during normal operation.
v Space is available around the server to allow the server cooling system to work
properly. Refer to the documentation that comes with the rack.
v The cover is removed for no longer than 30 minutes while the server is
operating.
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Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
v A removed hot-swap drive is replaced within two minutes of removal.
v Cables for optional adapters are routed according to the instructions provided
with the adapters.
v A failed fan is replaced within 48 hours.
Working inside a server with power on
Your server supports hot-plug, hot-add, and hot-swap devices and it is designed to
operate safely while turned on with the cover removed. Follow these guidelines
when you work inside a server that is turned on:
v Avoid loose-fitting clothing on your forearms. Button long-sleeved shirts before
working inside the server; do not wear cuff links while you are working inside
the server.
v Do not allow your necktie to hang inside the server.
v Remove jewelry, such as bracelets, necklaces, and loose-fitting wrist watches.
v Remove items from your shirt pocket (such as pens or pencils) that could fall
into the server as you lean over it.
v Take care to avoid dropping any metallic objects, such as paper clips, hair pins,
or screws, into the server.
Handling static-sensitive devices
Static electricity, though harmless to you, can seriously damage server components
or options.
Note: When you are adding an internal option, do not open the static-protective
package containing the option until you are instructed to do so.
When you handle options and other server components, take these precautions to
avoid damage from static electricity:
v Limit your movement. Movement can cause static electricity to build up around
you.
v Always handle components carefully. Handle adapters, the memory board, and
memory modules (DIMMs) by the edges. Never touch any exposed circuitry.
v Prevent others from touching components.
v When you are installing a new option, touch the static-protective package
containing the option to a metal expansion-slot screw or other unpainted metal
surface on the server for at least two seconds. (This reduces static electricity
from the package and from your body.)
v When possible, remove the option and install it directly into the server without
setting the option down. When this is not possible, place the static-protective
package that the option comes in on a smooth, level surface and place the option
on it.
v Do not place the option on the server’s covers or any metal surface.
Installing options
43
Removing the cover and bezel
Cover-release latch
Side latch
Bezel
Side latch
To remove the server top cover:
1. Review the information in “Before you begin” on page 42.
2. If you are planning to install or remove any part other than a hot-swap hard
disk drive, hot-swap power supply, or hot-swap fan, turn off the server and all
attached devices and disconnect all external cables and power cords.
v Statement 1
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Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
DANGER
Electrical current from power, telephone, and communication cables is
hazardous. To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
v Connect all power cords to a properly wired and grounded electrical
outlet.
v Connect to properly wired outlets any equipment that will be attached
to this product.
v When possible, use one hand only to connect or disconnect signal
cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
v Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To connect:
To disconnect:
a. Turn everything OFF.
a. Turn everything OFF.
b. First, attach all cables to devices.
b. First, remove power cords from outlet.
c. Attach signal cables to connectors.
c. Remove signal cables from connectors.
d. Attach power cords to outlet.
d. Remove all cables from devices.
e. Turn device ON.
v Statement 5
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The
device also might have more than one power cord. To remove all electrical
current from the device, ensure that all power cords are disconnected from
the power source.
2
1
3. Release the left and right side latches and pull the server out of the rack
enclosure until both slide rails lock.
Installing options
45
Note: When the server is in the locked position, you can reach the cables on
the back of the server.
4. Lift the cover-release latch. Lift the cover off the server and set the cover aside.
Attention: For proper cooling and airflow, replace the cover before turning on
the server. Operating the server for extended periods of time (over
30 minutes) with the cover removed might damage server
components.
To remove the bezel:
1. Press in on the top sides of the bezel and pull the bezel away from the server
front.
2. Store the bezel in a safe place.
Working with adapters
You can install up to five peripheral component interconnect (PCI) adapters in the
expansion connectors on the system board.
Your server comes with a video controller. This video controller is an integrated
component on the system board. It is not removable. If you want to disable this
controller and use a video adapter instead, you can install a video adapter in an
expansion slot. When you install a video adapter, the server BIOS automatically
disables the integrated video controller.
The following illustration shows the location of the PCI expansion slots on the
system board.
PCI Slot 1
32-bit
33 MHz (J44)
PCI Slot 2
64-bit
33 MHz (J41)
PCI Slot 3
64-bit
33 MHZ (J42)
PCI Slot 4
64-bit
66 MHz (J29)
PCI Slot 5
64-bit
66 MHz (J30)
Adapter considerations
Before you continue with the adapter-installation procedure:
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Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
v Review the documentation that comes with the adapter and follow those
instructions in addition to the instructions given in this section. If you need to
change the switch or jumper settings on your adapter, follow the instructions
that come with the adapter.
v You can install full-length adapters in all expansion slots.
v You can install a 32-bit adapter in any of the PCI slots.
v Your server supports 5.0 V signalling and universal PCI adapters in slots 1, 2,
and 3; it supports 3.3 V signalling or PCI adapters in slots 4 and 5.
v Your server uses a rotational interrupt technique to configure PCI adapters.
Because of this technique, you can install a variety of PCI adapters that currently
do not support sharing of PCI interrupts.
v PCI slot 1 is on PCI bus A, PCI slots 2 and 3 are on PCI bus B, and PCI slots 4
and 5 are on PCI bus C. The system scans PCI slot 1, the system board Ethernet,
PCI slots 2-5, the system board SCSI, channel A, and the system board SCSI
channelB, if you have not changed the boot precedence from the default.
You can use the Configuration/Setup Utility program to change the boot
precedence for your server. Select Start Options from the Configuration/Setup
Utility program.
Note: The Remote Supervisor Adapter must be installed in PCI slot 1.
Adapter installation instructions
Adapter
Expansion-slot cover
Installing options
47
The following illustration shows the rerouting of the SCSI cable if you install a
ServerRAID adapter.
SCSI
connector A (J24)
To install an adapter:
1. Review the information in “Before you begin” on page 42.
2. Turn off the server and peripheral devices and disconnect all external cables
and power cords; then, remove the cover (see “Removing the cover and bezel”
on page 44).
3. Determine which expansion slot you will use for the adapter.
Attention: Check the instructions that come with the adapter for any
requirements or restrictions.
4. Remove the expansion-slot cover:
a. Loosen and remove the screw on the top of the expansion-slot cover.
b. Slide the expansion-slot cover out of the server. Store it in a safe place for
future use.
Attention: Expansion-slot covers must be installed on the openings for all
vacant slots. This maintains the electromagnetic emissions characteristics of
the system and ensures proper cooling of system components.
5. Refer to the documentation that comes with your adapter for any cabling
instructions. It might be easier for you to route any cables before you install
the adapter.
6. Remove the adapter from the static-protective package.
Attention: Avoid touching the components and gold-edge connectors on the
adapter.
7. Place the adapter, component-side up, on a flat, static-protective surface.
8. Set any jumpers or switches as described by the adapter manufacturer.
9. Install the adapter:
a. Carefully grasp the adapter by its top edge or upper corners, and align it
with the expansion slot on the system board.
b. Press the adapter firmly into the expansion slot.
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Attention: When you install an adapter in the server, be sure that it is
completely and correctly seated in the system-board connector
before you apply power. Incomplete insertion might cause
damage to the system board or the adapter.
c. Insert and tighten the expansion-slot screw on the top of the adapter
bracket.
10. Connect any needed cables to the adapter.
v If you are installing a ServeRAID adapter, disconnect the cable from SCSI
connector A (J24) on the system board and plug it into the connector on the
top of the ServeRAID adapter.
v If you are installing an adapter that is not a ServeRAID adapter, refer to the
documentation that came with your adapter for cabling instructions.
Attention: Route cables so that the flow of air from the fans is not blocked.
11. If you have other options to install or remove, do so now; otherwise, go to
“Installing the server cover and bezel” on page 62.
Installing internal drives
If you add different types of drives, your system can read multiple types of media
and store more data. Several types of drives are available, such as:
v Diskette
v Hard disk
v CD-ROM
v Tape
Your server contains hardware that lets you replace a failed hard disk drive
without turning off the server. Therefore, you have the advantage of continuing to
operate your system while a hard disk drive is removed or installed. These drives
are known as hot-swappable or hot-swap drives.
Each hot-swap drive bay has two indicator lights (see “Controls and indicators” on
page 7). If the amber hard-disk status light is lit continuously, that individual drive
is faulty and needs to be replaced. When the hard-disk status light indicates a
drive fault, you can replace that hot-swap drive without turning off the server.
Each hot-swap drive that you plan to install must have a hot-swap-drive tray
attached. The drive must have a single connector attachment (SCA) connector.
Hot-swap-drive trays come with the hot-swap drives.
Internal drive bays
Internal drives are installed in bays. Your server comes with a preinstalled diskette
drive and a preinstalled CD-ROM drive.
CD-ROM drive
Diskette drive
Empty 5.25-inch bays Hot-swap bay Hot-swap bay
(SCSI ID 0)
(SCSI ID 1)
Hot-swap bay
(SCSI ID 2)
Installing options
49
v Your server comes with one 3.5-inch, 1.44 MB diskette drive and one 48x IDE
CD-ROM drive.
v The empty bays below the diskette drive come without a device installed. You
can use these bays for 5.25-inch, half-high, removable-media drives, such as tape
backup drives. You also can combine these bays into a single, full-high bay and
install a digital linear tape (DLT) drive; or, you can install an xSeries Media Bay
Ultra 160 Hot Swap Conversion Kit option, which converts these bays to three
hot-swap drive bays.
v The xSeries 342 server supports only one diskette drive.
v If you are installing a device with a 50-pin connector in either of the 5.25-inch
bays, you need a 68-pin to 50-pin converter (option number 32G3925).
v Your server supports three slim-high (1-inch) hot-swap hard disk drives in the
hot-swap bays. If your server has the xSeries Media Bay Ultra 160 Hot Swap
Conversion Kit option installed, it supports three additional hot-swap hard disk
drives.
v The hot-swap bays connect to a SCSI backplane. This backplane is a printed
circuit board behind the bay.
Note: The server EMI integrity and cooling are both protected by having the
5.25-inch bays covered or occupied. When you install a drive, save the filler
panel from the bay, in case you later remove the drive and do not replace it
with another.
SCSI drives
Some drives have a special design called small computer system interface, or SCSI.
This design allows you to attach multiple drives to a single SCSI channel.
Notes:
1. Any information about SCSI drives also applies to other SCSI devices, such as
tape drives.
2. If you plan to install both internal and external SCSI devices, you must follow
the instructions in “Connecting external options” on page 63, in addition to the
instructions in this section.
A 16-bit (wide) SCSI cable connects the SCSI hard-disk drive backplane to an
integrated SCSI controller on the system board. An additional 16-bit 1-drop SCSI
cable is shipped inside your server. It is folded and restrained with a cable clamp
on the bottom of the server chassis near the empty bays. You can use this cable to
connect an optional SCSI device installed in one of the empty 5.25-inch bays to the
SCSI channel A connector on the system board.
SCSI IDs
Each SCSI device that is connected to an individual channel of a SCSI controller
needs a unique identification (ID) so that the controller can identify the devices
and ensure that different devices do not attempt to transfer data at the same time.
If you need to set IDs for SCSI devices, refer to the instructions that come with
those devices.
Your server automatically sets SCSI IDs for hot-swap hard disk drives.
The SCSI ID assigned to each hot-swap bay is shown on your server beside the
bay. The server uses the hard disk drive SCSI IDs to send status information to the
indicator lights above each hot-swap bay.
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The processing sequence for SCSI devices is set through the SCSISelect Utility
program. The default sequence proceeds from the lowest SCSI ID to the highest (0
to 15). The SCSI controller uses ID 7.
Ensure that the device you are installing is not terminated. It is not necessary to set
termination jumpers on internal SCSI devices. The server hardware provides
termination for all internal SCSI devices.
Installing a hot-swap drive
The hot-swap drive bays support hot-swap drives only.
This section gives the procedure for installing a hot-swap hard disk drive. If you
want to remove a drive, reverse the following steps.
Notes:
1. To minimize the possibility of damage to the hard disk drives, install the server
in the rack before installing the hard disk drives.
2. You do not have to turn off the server to install hot-swap drives. However, you
must turn off the server when performing any steps that involve installing or
removing cables.
Drive-tray assembly
Drive handle
Filler panel
To install a drive in a hot-swap drive bay:
1. Review the information in “Before you begin” on page 42.
Attention: To maintain proper system cooling, do not operate the server for
more than two minutes without either a drive or a filler panel
installed for each bay.
2. Remove the filler panel from one of the empty hot-swap bays by inserting your
finger into the depression on the filler panel and pulling it away from the
server.
3. Install the hard disk drive in the hot-swap bay:
a. Ensure the tray handle is open (that is, perpendicular to the drive).
b. Align the drive/tray assembly with the guide rails in the bay.
Installing options
51
c. Gently push the drive/tray assembly into the bay until the drive connects to
the backplane.
d. Push the tray handle down until it locks.
4. Check the hard disk drive status indicators to verify that the hard disk drive is
operating properly.
Installing a non-hot-swap drive
Before you install drives in your server, verify that you have all the cables and any
other equipment specified in the documentation that comes with the internal drive.
You might also need to perform certain preinstallation activities. Some of the steps
are required only during the initial installation of an option.
Slide rail
Slide rails
Drive
Slide rail
Side latches
Filler panel
To install a non-hot-swap drive:
1. Review the information in“Before you begin” on page 42.
2. Turn off the server and peripheral devices and then remove the cover and
bezel. (See “Removing the cover and bezel” on page 44.)
3. Remove the filler panel from the bay opening by pushing in the side latches
and pulling the filler panel away from the server. You do not need the filler
panel when you have a drive installed in the bay.
Note: The electromagnetic interference (EMI) integrity and cooling are
protected by having the non-hot-swap bays covered or occupied. When
you install a drive, save the filler panel from the bay, in case you later
remove the drive and do not replace it with another.
4. Touch the static-protective bag containing the drive to any unpainted metal
surface on the server; then, remove the drive from the bag and place it on a
static-protective surface.
5. Set any jumpers or switches on the drive according to the documentation that
comes with the drive.
6. Install rails on the drive.
v If you are installing a standard-size drive:
a. Pull the blue slide rails off the back of the filler panel.
b. Clip the rails onto the sides of the drive.
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v If you are installing a digital linear tape (DLT) backup drive, use the metal
slide rails and screws that are shipped in the box that contains the server
documentation.
7. Place the drive so that the slide rails engage in the bay guide rails. Push the
drive into the bay until it clicks into place.
8. If you are installing a SCSI device, continue with the next step. If you are
installing an IDE device, go to step 11.
9. To install a SCSI device:
a. Attach the connector on the 1-drop SCSI cable for the non-hot-swap drive
bays to the back of the drive. The cable is shipped restrained in a cable
clamp on the bottom of the server chassis near the bays. Connect the other
end of the cable to SCSI channel A on the system board, if it is not already
attached. See “System board internal cable connectors” on page 36 for the
location of the SCSI channel A connector.
Note: If you want to install more than one optional SCSI 5.25-inch device,
install an optional SCSI adapter to control the device.
b. Connect a power cable to the back of the drive. Power cables for
non-hot-swap drives come installed in your server. The connectors are
keyed and can be inserted only one way.
c. Continue with step 11
10. To install an IDE device, such as a CD-ROM drive or a DVD-ROM drive, use
the two-drop IDE cable that comes with the option:
a. Remove the cable connecting the CD-ROM drive to the IDE connector on
the system board.
b. Using the two-drop cable that came with your IDE option, connect the
CD-ROM drive and the IDE device to the IDE connector on the system
board.
c. Set the jumper on the back of the new IDE device to slave.
11. If you have other options to install or remove, do so now; otherwise, go to
“Installing the server cover and bezel” on page 62.
Installing memory modules
Adding memory to your server is an easy way to make programs run faster. You
can increase the amount of memory in your server by installing options called
memory-module kits. Each kit contains one industry-standard, dual inline memory
module (DIMM). Your server uses a two-way interleaved memory configuration.
You must install matched pairs of memory kits, but the set in slots 1 and 4 do not
need to be the same size as the set in slots 2 and 3.
Notes:
1. Your server comes with two dual inline memory modules (DIMMs) installed in
DIMM slots 1 and 4. Install additional DIMMs as a matched pair in DIMM
connectors 2 and 3 and as instructed in the documentation that comes with
your option.
2. Your xSeries 342 server supports 128 MB, 256 MB, 512 MB, and 1 GB DIMMs.
You must install the DIMMs in pairs of the same size. Place pair 1 in slots 1
and 4 and pair 2 in slots 2 and 3. Refer to the ServerProven™ list on the World
Wide Web at http://www.ibm.com/pc/compat for information about memory
modules for use with your server.
3. Installing or removing DIMMs changes the configuration information in the
server. Therefore, after installing or removing a DIMM, you must save the new
Installing options
53
configuration information in the Configuration/Setup Utility program. When
you restart the server, the system displays a message indicating that the
memory configuration has changed. Start the Configuration/Setup Utility
program and select Save Settings.
DIMM 1
DIMM 2
DIMM connector 4 (J4)
DIMM connector 3 (J3)
DIMM connector 2 (J2)
DIMM connector 1 (J1)
To install a DIMM:
1. Review the information in “Before you begin” on page 42 and in “Safety
information” on page 107 and “Handling static-sensitive devices” on page 43.
Also review the documentation that comes with your option.
2. Turn off the server and peripheral devices and disconnect all external cables
and power cords.
3. Remove the cover. (See “Removing the cover and bezel” on page 44.)
4. Touch the static-protective package containing the DIMM to any unpainted
metal surface on the server. Then, remove the DIMM from the package. You
must install memory in matched pairs: the first pair must be in slots 1 and 4
and the second pair must be in slots 2 and 3.
Attention: To avoid breaking the retaining clips or damaging the DIMM
connectors, handle the clips gently.
5. Install the DIMM:
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Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
a. Turn the DIMM so that the pins align correctly with the connector.
DIMM 3
DIMM 2
DIMM 4
DIMM 1
b. Insert the DIMM into the connector by pressing on one edge of the DIMM
and then the other edge of the DIMM. Be sure to press straight into the
connector.Be sure that the retaining clips snap into the closed position.
c. Make sure the retaining clips are in the closed position. If a gap exists
between the DIMM and the retaining clips, the DIMM has not been
properly installed. In this case, open the retaining clips and remove the
DIMM; then, reinsert the DIMM.
d. Repeat steps 4a through 4c for the second DIMM; then continue with step 5.
6. If you have other options to install or remove, do so now; otherwise, go to
“Installing the server cover and bezel” on page 62.
Installing a microprocessor
Your server comes with one microprocessor installed on the system board. If you
install an additional microprocessor, your server can operate as a symmetric
multiprocessing (SMP) server. With SMP, certain operating systems and application
programs can distribute the processing load between the microprocessors.
Notes:
1. Before you install a new microprocessor, review the documentation that comes
with the microprocessor, so that you can determine whether you need to
update the server basic input/output system (BIOS). The latest level of BIOS
for your server is available through the World Wide Web and the IBM Bulletin
Board System (BBS). The latest level of BIOS for your server is available
through the World Wide Web.
Installing options
55
2. Obtain an SMP-capable operating system (optional). For a list of supported
operating systems, see http://www.ibm.com/pc/us/compat/ on the World
Wide Web.
3. If two microprocessors are installed, the microprocessor installed in connector
U69 is the startup processor, and the microprocessor installed in U68 is the
application processor.
Attention: To avoid damage and ensure proper server operation when you install
a new or an additional microprocessor, use microprocessors that have
the same cache size and type, and the same clock speed.
Microprocessor internal and external clock frequencies must be
identical.
To install an additional microprocessor:
1. Review the information in “Before you begin” on page 42.
2. Turn off the server and peripheral devices and disconnect all external cables
and power cords; then remove the cover (see “Removing the cover and bezel”
on page 44).
3. Remove the fan 3 assembly by lifting the orange handle on top of the fan
assembly and pulling the fan assembly away from the server.
Fan 3
Air baffle
4. Remove the air baffle by grasping it at the sides and lifting it from the server.
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5. Remove the terminator card from the microprocessor connector by lifting the
release arm on the carrier. Leave the arm in its open position.
Terminator card
VRM 2
Fan sink
(Remove thermal tape liner on installation)
Microprocessor 2
Microprocessor 1 location
VRM 1
VRM connector
6. Store the terminator card in a safe place in the static-protective package that
your new microprocessor is shipped in; you will need to install it again, if you
ever remove the microprocessor.
7. Install the microprocessor:
a. Touch the static-protective package containing the new microprocessor to
any unpainted metal surface on the server; then, remove the microprocessor
from the package.
b. Line up the microprocessor over the microprocessor connector and
carefully press the microprocessor into the connector. Make sure that the
corner with the gold arrow is lined up with pin C1 on the planar.
c. Press down and latch the release arm.
Note: To remove a microprocessor, pull upward on the microprocessor release
arm and then lift the microprocessor off of the connector.
8. Install the voltage regulator module (VRM) included in the microprocessor kit.
Attention: When installing or replacing a VRM, use only a VRM specified for
use with the xSeries 342 server. Use of other VRMs might cause
your server to overheat.
a. Center the VRM over the VRM connector. Make sure that the VRM is
oriented and aligned correctly.
b. Press the VRM into the connector.
Note: If you remove the microprocessor later, remember to install the
terminator card in the appropriate microprocessor connector and to
remove the VRM.
9. Remove the thermal tape liner from the underside of the fan sink and discard.
Installing options
57
10. Set the fan sink into place.
Fan sink
(Remove thermal tape
liner on installation)
Microprocessor
release lever
Ensure correct alignment
of fan sink, mounting clip,
and mounting socket
Make sure the fan sink guide fits between the processor and the processor
socket.
Spring retention clip
Fan sink guide
11. Press down and latch the spring retention clip on the back of the fan sink (the
side facing the back of the server).
12. Press down and latch the spring retention clip on the front of the fan sink (the
side facing the front o f the server).
13. Plug the fan sink into the fan sink connector on the system board (J46). Make
sure the cable is not in a position to interfere with the fan sink operation.
14. Reinstall the air baffle. Make sure the sides of the air baffle fit inside the
brackets on the server.
15. Reinstall the fan 3 assembly and make sure that the connector engages.
16. If you have other options to install or remove, do so now; otherwise, go to
“Installing the server cover and bezel” on page 62.
Installing a hot-swap power supply
Your server comes with one power supply. You can install an additional power
supply.
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Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
Note: You do not need to turn off the power to the server to install a hot-swap
power supply.
v Statement 8
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any component
that has this label attached. There are no serviceable parts inside these
components. If you suspect a problem with one of these parts, contact a service
technician.
Power supply 1 power cord connector
Power supply 2 power cord connector
Installing options
59
Power supply
Handle
AC power
LED (green)
DC power
LED (green)
Filler
panel
To install a power supply:
1. Remove the bezel. See “Removing the cover and bezel” on page 44.
2. Remove the filler panel from the empty power supply bay by inserting your
finger into the depression on the filler panel and pulling it away from the
server. Save the filler panel in case you remove the power supply at a later
time.
3.
4.
5.
6.
7.
8.
60
Note: During normal operation, each power-supply bay must have either a
power supply or filler panel installed for proper cooling.
Install the power supply in the bay:
a. Place the handle on the power supply in the open position, pinch the
side-clips, and slide the power supply into the chassis.
b. Gently close the handle to seat the power supply in the bay.
Plug the power cord for the added power supply into the power cord
connector on the rear of the server.
Route the power cord through the cable-management arm.
Plug the power cord into a properly grounded electrical outlet.
Verify that the DC Power light and AC Power light on the power supply are lit,
indicating that the power supply is operating correctly.
Replace the bezel. See “Installing the server cover and bezel” on page 62.
Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
Installing an xSeries 3-Pack Ultra 160 Hot-Swap Expansion Kit
You can install an xSeries 3-Pack Ultra160 Hot-Swap Expansion Kit in your server
to provide three additional hot-swap hard disk drives.
Filler panels
Hot-swap expansion option
To install a xSeries 3-Pack Ultra160 Hot-Swap Expansion Kit:
1. Review the information in “Before you begin” on page 42 and in “Safety
information” on page 107 and “Handling static-sensitive devices” on page 43.
2. Turn off the server and peripheral devices and disconnect all external cables
and power cords; then, remove the cover and bezel. (See “Removing the cover
and bezel” on page 44.)
3. Release the side latches to remove the filler panels from the bays below the
CD-ROM drive.
4. Refer to the documentation provided with the option to assemble the hot-swap
expansion option.
5. Slide the hot-swap expansion option into the bays and attach it to the server
with the screws provided in the kit.
6. Refer to the documentation provided with the option to complete the
installation of the option. (See “System board internal cable connectors” on
page 36 for locations of the cable connectors on the system board.)
7. If you have other options to install or remove, do so now; otherwise, go to
“Installing the server cover and bezel” on page 62.
Replacing a hot-swap fan assembly
Your server comes with three hot-swap fan assemblies. You do not need to turn off
the power to the server to replace a hot-swap fan assembly.
Installing options
61
Attention: Replace a fan that has failed within 48 hours to help ensure proper
cooling.
Handle
Fan 2
Fan 3
Fan 1
To replace a hot-swap fan assembly:
1. Remove the cover. See “Removing the cover and bezel” on page 44.
Attention: To ensure proper system cooling, do not remove the top cover for
more than 30 minutes during this procedure.
2. The LED on the failing fan assembly will be lit. Remove the failing fan
assembly from the server by lifting the orange handle on the top of the fan
assembly and and pulling the fan assembly away from the server.
3. Slide the replacement fan assembly into the server until it clicks into place.
4. Verify that the FAN LED on the diagnostics panel on the system board is not
lit. If the FAN LED is lit, reseat the fan.
5. Replace the cover. See “Installing the server cover and bezel” below.
Installing the server cover and bezel
Cover-release latch
Side latch
Bezel
Side latch
To install the server cover:
1. Place the cover-release latch in the open (up) position and align the flanges on
the left and right sides of the cover with the slots on the server chassis.
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2. Close the cover-release latch.
To install the bezel:
1. Align the trim bezel with the front of the server.
2. Press inward on the top sides of the bezel and press the bezel toward the
server until it clicks into place.
To complete the installation:
If you disconnected any cables from the back of the server, reconnect the cables;
then, plug the power cords into properly grounded electrical outlets.
Connecting external options
If you install a SCSI adapter, you can attach a SCSI storage expansion enclosure to
your server.
Cabling requirements
To select and order the correct cables for use with external devices, contact your
IBM reseller or IBM marketing representative.
For information about the maximum length of SCSI cable between the terminated
ends of the cable, see ANSI SCSI Standards:
v X3.131-1986 (SCSI)
v X3.131-1994 (SCSI-2)
v X3T10/1071D
Adhering to these standards ensures that your server operates properly.
Setting SCSI IDs for external devices
Each SCSI device that is connected to a SCSI controller must have a unique SCSI
ID, so that the SCSI controller can identify the devices and ensure that different
devices do not attempt to transfer data at the same time. SCSI devices that are
connected to different SCSI controllers can have duplicate SCSI IDs. The SCSI
controller uses one of the SCSI IDs; the default SCSI ID for the SCSI controller is 7.
Refer to the instructions that come with the SCSI devices for more information
about setting a SCSI ID.
Installation procedure
To attach an external device:
1. Turn off the server and all attached devices.
2. Follow the instructions that come with the option to prepare it for installation
and to connect it to the server.
Input/Output ports
This section provides information about the input/output (I/O) ports on the rear
of your server. These ports include the following:
v One Video port
v One Keyboard port
v One Auxiliary-device (pointing device) port
v Two Serial ports
v One RS-485 port with two RS-485 interface connectors (ISM-A and ISM-B)
v Two Universal Serial Bus ports
Installing options
63
v One Ethernet port
v One SM Serial C port
Mouse
Serial A
Serial B
Video
Keyboard
Ethernet
ISM-A
ISM-B
Serial C
Universal Serial Bus
(USB) 1 and 2
Future releases of the Integrated System Management (ISM) firmware code will
enable the Integrated System Management Processor to send or forward alerts to
IBM system management adapters using the ISM ports. Future releases of the
Integrated System Management (ISM) firmware code will enable the Integrated
System Management Processor to communicate using a modem and the dedicated
Serial C port.
Video port
Your server comes with an integrated super video graphics array (SVGA) video
controller. This controller is not removable, but you can disable it by installing a
PCI video adapter.
Note: If you install a PCI video adapter, the server BIOS will automatically disable
the integrated video adapter.
The following table shows the pin-number assignments for the 15-pin analog video
connector on the rear of your server.
5
1
15
11
Table 4. Video-port connector pin-number assignments
Pin
Signal
Pin
Signal
Pin
Signal
1
Red
6
Ground
11
Not connected
2
Green or monochrome
7
Ground
12
DDC SDA
3
Blue
8
Ground
13
Horizontal synchronization
(Hsynch)
4
Not connected
9
+5 V dc
14
Vertical synchronization
(Vsynch)
5
Ground
10
Ground
15
DDC SDL
Keyboard port
There is one keyboard on the rear of your server.
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Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
Note: If you attach a standard (non-USB) keyboard to the keyboard connector, the
USB ports and devices will be disabled during the power-on self-test
(POST).
The following table shows the pin-number assignments for the keyboard connector
on the rear of your server.
6
5
4
3
2
1
Table 5. Keyboard connector pin-number assignments
Pin
I/O
Signal
1
I/O
Data
2
N/A
Reserved
3
N/A
Ground
4
N/A
+5 V dc
5
I/O
Keyboard clock
6
N/A
Reserved
Auxiliary-device (pointing device) port
The system board has one auxiliary-device port that supports a mouse or other
pointing device.
The following table shows the pin-number assignments for the auxiliary-device
connector on the rear of your server.
6
5
4
3
2
1
Table 6. Auxiliary-device connector pin-number assignments
Pin
Signal
1
Data
2
Not connected
3
Ground
4
+5 V dc
5
Clock
6
Not connected
Ultra 160 SCSI ports
Your server has an integrated dual-channel Ultra 160 small computer system
interface (SCSI) controller. This controller supports two independent Ultra 160 SCSI
channels: one internal and one external. Each of these channels supports up to 15
SCSI devices. In addition, this controller uses:
v Double-transition clocking to achieve high transfer rates
Installing options
65
v Domain name validation to negotiate compatible data transfer speeds with each
device
v Cyclic-redundancy checking (CRC), instead of the usual parity checking, to
significantly improve data reliability
v An active terminator on the system board for SCSI bus termination
You can use the external LVD SCSI channel connector, on the rear of your server,
to connect different types of small computer system interface (SCSI) devices. Inside
the server, a SCSI cable connects the internal SCSI channel connector to the
hot-swap drive backplane.
Note: If you install a PCI RAID adapter to configure and manage the internal
hot-swap drives, you must move the SCSI cable from the system-board SCSI
connector to an internal channel connector on the RAID adapter.
SCSI cabling requirements
If you plan to attach external SCSI devices, you must order additional SCSI cables.
To select and order the correct cables for use with external devices, contact your
IBM reseller or IBM marketing representative.
For information about the maximum length of SCSI cable between the terminated
ends of the cable, refer to the ANSI SCSI standards. Adhering to these standards
will help ensure that your server operates properly.
Setting SCSI IDs
Each SCSI device connected to a SCSI controller must have a unique SCSI ID. This
ID enables the SCSI controller to identify the device and ensure that different
devices on the same SCSI channel do not attempt to transfer data simultaneously.
SCSI devices that are connected to different SCSI channels can have duplicate SCSI
IDs.
The hot-swap-drive backplane controls the SCSI IDs for the internal hot-swap
drive bays. However, when you attach SCSI devices to the external SCSI connector,
you must set a unique ID for the device. Refer to the information that is provided
with the device for instructions to set its SCSI ID.
SCSI connector pin-number assignments
The following table shows the pin-number assignments for the 68-pin SCSI
connectors.
34
1
68
35
Table 7. 68-pin SCSI connector pin-number assignments
Pin
Signal
Pin
Signal
1
+Data 12
35
-Data 12
2
+Data 13
36
-Data 13
3
+Data 14
37
-Data 14
4
+Data 15
38
-Data 15
5
+Data P1
39
-Data P1
6
+Data 0
40
-Data 0
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Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
Table 7. 68-pin SCSI connector pin-number assignments (continued)
Pin
Signal
Pin
Signal
7
+Data1
41
-Data 1
8
+Data 2
42
-Data 2
9
+Data 3
43
-Data 3
10
+Data 4
44
-Data 4
11
+Data 5
45
-Data 5
12
+Data 6
46
-Data 6
13
+Data 7
47
-Data 7
14
+Data P
48
-Data P
15
Ground
49
Ground
16
DIFFSENS
50
Ground
17
Term power
51
Term power
18
Term power
52
Term power
19
Reserved
53
Reserved
20
Ground
54
Ground
21
+Attention
55
-Attention
22
Ground
56
Ground
23
+Busy
57
-Busy
24
+Acknowledge
58
-Acknowledge
25
+Reset
59
-Reset
26
+Message
60
-Message
27
+Select
61
-Select
28
+Control/Data
62
-Control/Data
29
+Request
63
-Request
30
+Input/Output
64
-Input/Output
31
+Data 8
65
-Data 8
32
+Data 9
66
-Data9
33
+Data 10
67
-Data 10
34
+Data 11
68
-Data 11
Serial ports
Your server has two standard serial ports: Serial port A and Serial port B and a
third, Serial port C (system management port), which is dedicated for use by the
Integrated System Management Processor. The operating system can use both
serial ports.
Some application programs require specific ports, and some modems function
properly only at certain communication port addresses. You might need to use the
Configuration/Setup Utility program to change communication port address
assignments to prevent or resolve address conflicts.
Viewing or changing the serial-port assignments
To view or change the serial-port assignments:
1. Restart the server and watch the monitor screen.
Installing options
67
2. When the message Press F1 for Configuration/Setup appears, press F1.
3. From the main menu, select Devices and I/O Ports; then, press Enter.
Note: The Device and I/O Ports choice appears only on the full configuration
menu. If you set two levels of passwords, you must enter the
administrator password to access the full configuration menu.
4. Select the serial port; then, use the arrow keys to advance through the settings
available.
5. Select Save Settings; then, select Exit Setup to exit from the
Configuration/Setup Utility main menu.
Serial-port connectors
The following table shows the pin-number assignments for the 9-pin, male D-shell
serial-port connectors on the rear of your server. These pin-number assignments
conform to the industry standard.
5
1
6
9
Table 8. Serial-port connectors pin-number assignments
Pin
Signal
Pin
Signal
1
Data carrier detect
6
Data set ready
2
Receive data
7
Request to send
3
Transmit data
8
Clear to send
4
Data terminal ready
9
Ring indicator
5
Signal ground
Universal Serial Bus ports
Your server has two Universal Serial Bus (USB) ports, which configure
automatically. USB is an emerging serial interface standard for telephony and
multimedia devices. It uses Plug and Play technology to determine the type of
device attached to the connector.
Notes:
1. If you attach a standard (non-USB) keyboard to the keyboard connector, the
USB ports and devices will be disabled during the power-on self-test (POST).
2. If you install a USB keyboard that has a mouse port, the USB keyboard
emulates a mouse and you will not be able to disable the mouse settings in the
Configuration/Setup Utility program.
USB cables and hubs
You need a 4-pin cable to connect devices to USB 1 or USB 2. If you plan to attach
more than two USB devices, you must use a hub to connect the devices. The hub
provides multiple connectors for attaching additional external USB devices.
USB technology provides 12 megabits-per-second (Mbps) speed with a maximum
of 127 external devices and a maximum signal distance of five meters (16 ft.) per
segment.
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Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
USB-port connectors
Each USB port has an external connector on the rear of the server for attaching
USB compatible devices.
1
4
The following table shows the pin-number assignments for the USB-port
connectors on the rear of your server.
Table 9. USB-port connector pin-number assignments
Pin
Signal
1
VCC + 5 V VCC
2
-Data
3
+Data
4
Ground
Ethernet port
Your server comes with an integrated Ethernet controller. This controller provides
an interface for connecting to 10-Mbps or 100-Mbps networks and provides
full-duplex (FDX) capability, which enables simultaneous transmission and
reception of data on the Ethernet local area network (LAN).
To access the Ethernet port, connect a Category 3, 4 or 5 unshielded twisted-pair
(UTP) cable to the RJ-45 connector on the rear of your server.
Note: The 100BASE-TX Fast Ethernet standard requires that the cabling in the
network be Category 5 or higher.
Configuring the Ethernet controller
When you connect your server to the network, the Ethernet controller
automatically detects the data-transfer rate (10 Mbps or 100 Mbps) on the network
and then sets the controller to operate at the appropriate rate. That is, the Ethernet
controller will adjust to the network data rate, whether the data rate is standard
Ethernet (10BASE-T), Fast Ethernet (100BASE-TX), half duplex (HDX), or full
duplex (FDX). The controller supports half-duplex (HDX) and full-duplex (FDX)
modes at both speeds.
The Ethernet controller is a PCI Plug and Play device. You do not need to set any
jumpers or configure the controller for your operating system before you use the
Ethernet controller. However, you must install a device driver to enable your
operating system to address the Ethernet controller. The device drivers are
provided on the ServerGuide CDs.
Failover for redundant Ethernet
The IBM Netfinity 10/100 Fault Tolerant Adapter is an optional redundant network
interface card (NIC adapter) that you can install in your server. If you install this
NIC adapter and connect it to the same logical segment as the primary Ethernet
controller, you can configure the server to support a failover function. You can
configure either the integrated Ethernet controller or the NIC adapter as the
primary Ethernet controller. In failover mode, if the primary Ethernet controller
detects a link failure, all Ethernet traffic associated with it is switched to the
redundant (secondary) controller. This switching occurs without any user
intervention. When the primary link is restored to an operational state, the
Installing options
69
Ethernet traffic switches back to the primary Ethernet controller. The switch back
to the primary Ethernet controller can be automatic or manually controlled,
depending on the setup and operating system.
Note that only one controller in the redundant pair is active at any given time. For
example, if the primary Ethernet controller is active, then the secondary Ethernet
controller cannot be used for any other network operation.
Note: Your operating system determines the maximum number of IBM Netfinity
10/100 Fault Tolerant Adapters that you can install in your server. See the
documentation that comes with the adapter for more information.
Considerations when combining failover and hot-plug functions: If your
operating system supports hot-plug PCI adapters and the optional redundant NIC
adapter is installed in a hot-plug PCI slot (This system does not have a hot-plug
PCI), you can replace the NIC adapter without powering off the server — even if it
is the primary Ethernet controller. Disconnecting the Ethernet cable from the
primary Ethernet controller will cause the Ethernet traffic to switch automatically
to the secondary Ethernet controller. This can be very useful if a faulty adapter
causes a network problem, or if you want to upgrade the primary adapter
hardware.
Note: If you hot-replace the primary adapter while the Ethernet traffic is being
handled by the secondary Ethernet controller, the traffic does not
automatically switch back to the primary adapter when the primary adapter
comes back online. See “Configuring for failover”.
Configuring for failover: The failover feature currently is supported by Windows
NT Server, and Novell IntraNetWare. The setup required for each operating system
follows.
Windows NT Server:
IBM offers hot-plug support for Windows NT Server Version 4.0. Failover can
work in conjunction with hot-plug support or independently. If you are not using
hot-plug support, go to “Windows NT Server failover setup” on page 71.
Windows NT Server hot-plug setup:
IBM Netfinity Hot Plug PCI for Windows NT Server 4.0 package is available for
download from the IBM Web site at:
http://www.ibm.com/pc/support
Enter the brand type of Server, click on Downloadable files and look for Hot
Plug. The IBM Netfinity Hot Plug PCI for Windows NT Server 4.0 package uses
the Intel Desktop Management Interface (DMI) to control hot-plug support for the
Ethernet controllers. The Ethernet controller in your computer is DMI compliant.
Download and install the following software in the order listed:
1. IBM Failover DMI Agent
2. IBM PCI Hot Plug Solution
3. IBM Netfinity 10/100 Fault Tolerant Adapter device drivers
Note: The order of installation is important. You must install the IBM Netfinity
Hot Plug for Windows NT
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Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
Note: The order of installation is important. You must install the IBM Netfinity
Hot Plug for Windows NT Server 4.0 package before you install the IBM
Netfinity 10/100 Fault Tolerant Adapter driver. If you install the adapter
device driver before the PCI Hot Plug Solution package, the adapter device
driver will not recognize the hot-plug code. This happens because the
adapter device driver only checks the NT registry for the Hot Plug package
during installation. If the PCI Hot Plug Solution package is added after the
adapter device driver is installed, the adapter must be removed and added
again in order for it to detect the PCI Hot-Plug Solution code.
To install the IBM Failover DMI Agent:
1. Download the DMI EXE file from the xSeries Support web page and extract the
files onto a diskette.
2. Insert the diskette into the diskette drive.
3. From the Start menu, select the Run option.
4. Type A:\SETUP.EXE in the Open box.
5. Click Ok. The setup wizard opens.
6. Follow the instructions that are given by the setup wizard until the program is
installed.
7. Restart the server.
To install the IBM PCI Hot Plug Solution package:
1. Download the IBM PCI Hot Plug Services EXE file from the xSeries Support
web page and extract the files onto a diskette.
2. Log on to Windows NT Server as a user in the Administrator group.
3. Insert the diskette into the diskette drive.
4. From the Start menu, select the Run option.
5. Type A:\SETUP.EXE in the Open box.
6. Click OK. The Setup wizard opens.
7. Follow the instructions given by the setup wizard until the program is
installed.
Windows NT Server failover setup:
To install the IBM Netfinity 10/100 Fault Tolerant Adapter device drivers:
1. Add the redundant NIC adapter according to the instructions that are provided
with the adapter.
2. Use the ServerGuide CDs to install the AMD PCNet Ethernet Family adapter
device driver.
3. Do not select the Grouping box at this point; you must first restart the machine.
4. From the Windows NT Server desktop, select Control Panel, then select the
Network icon, then select the Adapters tab.
5. Highlight one of the adapters that will be in the redundant pair and then click
the Properties... button.
6. Check the Grouping box. This will show the possible combinations for
redundant pairs.
7. Select the adapter pair you want and then select OK. Note that the integrated
Ethernet controller is located at PCI bus A, slot 2.
Two options are available for recovering from a failover condition. The options
are determined by the Enable for DMI / Hot Swap Support checkbox. If the
IBM Netfinity Hot Plug PCI for Windows NT Server 4.0 package is installed,
Installing options
71
this checkbox will appear at the bottom of the Adapter Properties panel. If you
do not have the IBM Netfinity Hot Plug PCI for Windows NT Server 4.0
package installed on your server, you will not see the Enable for DMI / Hot
Swap Support checkbox.
If the Enable for DMI / Hot Swap Support checkbox is not checked or is not
present, traffic will automatically switch back to the primary adapter when the
primary link status is restored. In this mode, the adapter cannot be
hot-swapped. Users with the IBM Netfinity Hot Plug PCI for Windows NT
Server 4.0 package installed should check the Enable for DMI / Hot Swap
Support checkbox.
If the Enable for DMI / Hot Swap Support checkbox is checked, traffic will
remain on the secondary adapter until the user directs it to return to the
primary adapter. This can be done after the hot-swap replacement of the
primary adapter or by using the DMI interface.
8. Select Close to exit from the Network setup.
When you restart the server, the failover function will be in effect.
If a failover occurs, a message is written to the NT Event Viewer log. In addition, if
the Enable for DMI / Hot Swap Support checkbox is checked, a DMI alert will also
be generated.
IntraNetWare:
1. Add the redundant NIC adapter according to the instructions that are provided
with the adapter.
2. Load the device driver by using the following command:
LOAD d:\path\PCNTNW.LAN PRIMARY=x SECONDARY=y
where d and path are the drive and path where the driver is located, and x and
y are the PCI slot numbers where the redundant pair is located.
The slot number associated with the integrated Ethernet controller can vary
depending on the configuration of the server. To determine the slot number,
load the driver with no parameters. The driver will display the available slot
numbers. The slot number that is greater that 10000 will be the slot number of
integrated Ethernet controller. When the slot number of the integrated Ethernet
controller is determined, reload the driver with the appropriate parameters.
3. When the driver is loaded, bind it to a protocol stack.
The failover function is now enabled. If a failover occurs:
v The operating system console generates a message.
v The custom counters for the device driver contain variables that define the state
of the failover function and the location of the redundant pair. You can use the
NetWare Monitor to view the custom counters.
Note: If the primary adapter was hot-replaced while the Ethernet traffic was being
handled by the secondary Ethernet controller, the traffic does not
automatically switch back to the primary adapter when the primary adapter
comes back online. In this case, issue the command:
LOAD d:\path\PCNTNW SCAN
where d and path are the drive and path where the driver is located. This
command causes the device driver to locate the primary adapter and switch
the Ethernet traffic to it.
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Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
Ethernet port connector
The following table shows the pin-number assignments for the RJ-45 connector.
These assignments apply to both 10BASE-T and 100BASE-TX devices.
Table 10. Ethernet RJ-45 connector pin-number assignments.
Pin
Signal
Pin
Signal
1
Transmit data+
5
Not connected
2
Transmit data-
6
Receive data -
3
Receive data+
7
Not connected
4
Not connected
8
Not connected
Integrated System Management Processor ports
Your server has one communication port dedicated to the Integrated System
Management Processor. This port uses a standard D-shell serial-port connector,
connector C.
You can attach a dedicated modem to the D-shell system-management connector
on the rear of your server to communicate with the Integrated System
Management Processor.
The other two ports (ISM-A and ISM-B), which are used for the integrated system
management interconnect function, use dual RJ-45 system-management connectors,
which are accesible on the rear of the server. This function enables you to connect
the Integrated System Management Processors of several rack-mounted servers
through an optional Remote Supervisor Adapter so that they can communicate
with each other in half-duplex mode. ISM-B should be connected first as an input
connector and ISM-A is used as an output connector to the next system.
Note: For this function to work properly, one of the servers must have the Remote
Supervisor Adapter installed.
Cabling the Server
The following illustration shows input/output connectors and cable routing for the
server.
Installing options
73
Note: The illustrations in this document might differ slightly from your hardware.
Mouse
Serial A
Serial B
Video
Keyboard
Ethernet
ISM-A
ISM-B
Serial C
Universal Serial Bus
(USB) 1 and 2
Future releases of the Integrated System Management (ISM) firmware code will
enable the Integrated System Management Processor to send or forward alerts to
IBM system management adapters using the ISM ports. Future releases of the
Integrated System Management (ISM) firmware code will enable the Integrated
System Management Processor to communicate using a modem and the dedicated
Serial C port.
Refer to the following illustration for the routing of cables through the
cable-management arm.
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Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
FRU information (service only)
Field Replacement Units (FRUs) for the xSeries 342 should be replaced by qualified
service personnel only.
Note: Before performing any removals, read “Safety information” on page 107 and
“Handling static-sensitive devices” on page 43.
Removing the LED cover
Note: Before performing removal, read “Safety information” on page 107 and
“Handling static-sensitive devices” on page 43.
To remove the LED cover, do the following:
1. Turn off server and disconnect all external cables and power cords.
2. Remove the cover. See “Removing the cover and bezel” on page 44.
3. From the back of the cover, release the four tabs1 and gently pry away the
LED cover2.
Removing the LED board
Note: Before performing removal, read “Safety information” on page 107 and
“Handling static-sensitive devices” on page 43.
© Copyright IBM Corp. 2000, 2001
75
To
1.
2.
3.
4.
remove the LED board:
Turn off server and disconnect all external cables and power cords.
Remove the cover. See “Removing the cover and bezel” on page 44.
Disconnect the LED board cable from the system board, connector (J39).
Remove the two screws1.
5. Carefully slide out the board2.
Removing the on/off reset board
Note: Before performing removal, read “Safety information” on page 107 and
“Handling static-sensitive devices” on page 43.
To remove the on/off reset board:
1. Turn off server and disconnect all external cables and power cords.
2. Remove the cover. See “Removing the cover and bezel” on page 44.
3. Disconnect the cable from the system board, connector (J11) from the system
board.
4. Remove the screw1.
5. Gently pull off the board2.
Removing the diskette/CDROM drive
Note: Before performing removal, read “Safety information” on page 107 and
“Handling static-sensitive devices” on page 43.
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Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
To
1.
2.
3.
4.
remove the diskette/CDROM drive:
Turn off server and disconnect all external cables and power cords.
Remove the cover. See “Removing the cover and bezel” on page 44.
Disconnect the cable, connector (J18) from the system board.
Remove the screw1.
5. Carefully pull out drive2 to remove.
Removing the SCSI backplane
Note: Before performing removal, read “Safety information” on page 107 and
“Handling static-sensitive devices” on page 43.
To remove the hot-swap hard disk drive backplane:
1. Turn off server and disconnect all external cables and power cords.
2. Remove the cover. See “Removing the cover and bezel” on page 44.
3. Disconnect all cables connected to the backplane.
4. Remove the screw1 from the top of the assembly.
5. Gently slide the SCSI backplane assembly2 up to remove.
Removing the hot-swap hard disk drive backplane assembly
FRU information (service only)
77
Note: Before performing removal, read “Safety information” on page 107 and
“Handling static-sensitive devices” on page 43.
To
1.
2.
3.
remove the hot-swap hard disk drive backplane:
Turn off server and disconnect all external cables and power cords.
Remove the cover. See “Removing the cover and bezel” on page 44.
Pull out the hard drives in order to disconnect them from the backplane.
4.
5.
6.
7.
8.
Remove the screw from the top of the backplane bracket1.
Lift the backplane from the chassis.
Remove the cables from the backplane2.
Remove the four screws3.
Gently lift up to remove the backplane board.
Removing the power supply backplane
Note: Before performing removal, read “Safety information” on page 107 and
“Handling static-sensitive devices” on page 43.
To remove the power supply backplane:
1. Turn off server and disconnect all external cables and power cords.
2. Remove the cover. See “Removing the cover and bezel” on page 44.
3. Remove power supplies from the backplane1.
4. Disconnect all cables from the backplane.
5. Remove the two screws3.
6. Remove the plastic retainer4.
7. Remove insulator2 and replace on new backplane.
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Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
Removing the AC Distribution Box
Note: Before performing removal, read “Safety information” on page 107 and
“Handling static-sensitive devices” on page 43.
To remove the AC distribution box:
1. Turn off server and disconnect all external cables and power cords.
2. Remove the cover. See “Removing the cover and bezel” on page 44.
3. Remove screw1.
4. Pull the AC distribution box1 toward front of machine in order to release it
from the chassis clips3.
5. Remove the two hot-swap power supplies.
6. Pull down on the cable receptacle5 to release it from the chassis.
Note: To install the receptacle, push up into the chassis opening of slot4. Be
sure to properly replace receptacles, 1 to 1 and 2 to 2 as labeled.
Removing the system board
FRU information (service only)
79
Note: Before performing removal, read “Safety information” on page 107 and
“Handling static-sensitive devices” on page 43.
80
To
1.
2.
3.
remove the system board:
Turn off server and disconnect all external cables and power cords.
Remove the cover. See “Removing the cover and bezel” on page 44.
Remove the rear air flow fan.
4.
5.
6.
7.
8.
Remove the air baffle.
Remove the system board cables.
Pull up on the two knobs1.
Pull up on the system board cage2 to remove from the chassis.
Remove the screws (9)3 to remove system board from system board cage.
Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
Symptom-to-FRU index
This index supports xSeries 342 servers. The Symptom-to-FRU lists symptoms,
errors, and the possible causes. The most likely cause is listed first. Use this
Symptom-to-FRU index to help you decide which FRUs to have available when
servicing the computer.
The POST BIOS displays POST error codes and messages on the screen.
Beep symptoms
Beep symptoms are short tones or a series of short tones separated by pauses
(intervals without sound). See the following examples.
Note: One beep after successfully completing POST indicates the system is
functioning properly.
Beeps
Description
1-2-3
v One beep
v A pause (or break)
v Two beeps
v A pause (or break)
v Three Beeps
4
Four continuous beeps
Beep/Symptom
FRU/Action
1-1-3 (CMOS write/read test failed)
1. Battery
2. System Board
1-1-4 (BIOS EEPROM checksum
failed)
1. Recover BIOS
1-2-1 (Programmable Interval Timer
failed)
1. System Board
1-2-2 (DMA initialization failed)
1. System Board
2. System Board
1-2-3 (DMA page register write/read 1. System Board
failed)
1-2-4 (RAM refresh verification
failed)
1. DIMM
1-3-1 (1st 64K RAM test failed)
1. DIMM
2-1-1 (Secondary DMA register
failed)
1. System Board
2-1-2 (Primary DMA register failed)
1. System Board
2-1-3 (Primary interrupt mask
register failed)
1. System Board
2-1-4 (Secondary interrupt mask
register failed)
1. System Board
© Copyright IBM Corp. 2000, 2001
2. System Board
81
Beep/Symptom
FRU/Action
2-2-2 (Keyboard controller failed)
1. System Board
2. Keyboard
2-2-3 (CMOS power failure and
checksum checks failed)
1. Battery
2-2-4 (CMOS configuration
information validation failed)
1. Battery
2-3-1 (Screen initialization failed)
1. System Board
2-3-2 (Screen memory failed)
1. System Board
2-3-3 (Screen retrace failed)
1. System Board
2-3-4 (Search for video ROM failed)
1. System Board
2-4-1 (Video failed; screen believed
operable)
1. System Board
3-1-1 (Timer tick interrupt failed)
1. System Board
3-1-2 (Interval timer channel 2
failed)
1. System Board
3-1-3 (RAM test failed above
address OFFFFH))
1. DIMM
3-1-4 (Time-Of-Day clock failed)
1. Battery
2. System Board
2. System Board
2. System Board
2. System Board
3-2-1 (Serial port failed)
1. System Board
3-2-2 (Parallel port failed)
1. System Board
3-2-4 (Failure comparing CMOS
memory size against actual)
1. DIMM
3-3-1 (Memory size mismatch
occurred; see ″Memory Settings″ on
page 33)
1. DIMM
3-3-2 (Critical SMBUS error
occurred)
1. Disconnect the server power cord from outlet, wait 30 seconds and retry.
2. Battery
2. Battery
2. System Board
3. DIMMs
4. DASD Backplane
5. Power Supply
6. Power Supply Backplane
7. 12C Cable
3-3-3 (No operational memory in
system)
1. Install or reseat the memory modules, then do a 3 boot reset. (See
“Using the Configuration/Setup Utility program” on page 23.)
2. DIMMs
3. Memory Board
4. System Board
Two Short Beeps (Information only,
the configuration has changed)
82
1. Run Diagnostics
2. Run Configuration/Setup
Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
Beep/Symptom
FRU/Action
Three Short Beeps
1. DIMM
2. System Board
One Continuous Beep
1. Processor
2. Optional Processor (if installed)
3. System Board
Repeating Short Beeps
1. Keyboard
2. System Board
One Long and One Short Beep
1. Video adapter (if present)
2. System Board
One Long and Two Short Beeps
1. Video adapter (if present)
2. System Board
Two Long and Two Short Beeps
1. Video adapter
No Beep symptoms
No Beep Symptom
FRU/Action
No beep and the system
operates correctly.
1. Check speaker cables
2. Speaker
3. System Board
No Beeps occur after
successfully completing POST
(The Power-On Status is
disabled.)
1. Run Configuration/Setup, set the Start Options Power-On Status to enable.
No ac power(Power supply ac
LED is off)
1. Check the power cord.
2. Check speaker connectionl
3. System Board
2. Power Supply (If two are installed, swap them to determine if one is
defective.)
3. Power Backplane
4. Hot-Swap Power AC Inlet Box
No beep and no video
1. See “Undetermined problems” on page 100
System will not power-up
(Power supply ac LED is on)
1. See“Power supply LED errors” on page 90
Information panel system error LED
The system error LED is turned on when an error is detected. If the system error
LED is on, remove the cover and check the diagnostic panel LEDs. The following
is a complete list of diagnostic panel LEDs followed by the FRU/Action for
correcting the problem. The following chart is valid only when the system error
LED is on.
Note: If a diagnostic panel LED is on and the information LED panel system error
LED is off, there is probably an LED problem. Run LED diagnostics.
Notes:
1. To locate the LEDs on the system board see “System board LED locations” on
page 40.
Symptom-to-FRU index
83
2. Check the System Error Log for additional information before replacing a FRU.
3. The DIMM error LEDs, processor error LEDs, and VRM error LEDs turn off
when the system is powered down.
Diagnostic Panel LED
FRU/Action
All LEDs off (Check System Error
Log for error condition, then clear
System Error Log when the
problem is found.)
1. System Error Log is 75% full; clear the log.
2. PFA alert; check log for failure; clear PFA alert; remove AC power for at
least 20 seconds, reconnect, then power up system.
3. Run Information Panel diagnostics.
CPU LED on (The LED next to the 1. Processor 1 or 2.
failing CPU should be on.)
VRM LED on (The LED next to
the failing VRM should be on.)
1. Voltage regulator module indicated by the VRM LED on the system
board that is turned on.
2. Processor indicated by the Processor LED.
DASD LED on (The Amber LED
located next to the drive bay that
the failing drive is installed in will
be turned on. Only if RAID.)
1. If installed, reseat I2C cable between Yuog DASD backplane and DASD I2C
on planr (J9).
2. Failing drive.
3. Be sure the fans are operating correctly and the air flow is good.
4. SCSI packplane.
FAN LED on
1. Check individual fan LEDs.
2. Replace respective fan.
3. Fan Cable.
4. System Board.
5. Power Backplane Board.
MEM LED on (The LEDs next to
the failing bank are on.)
1. Check system error log for failing DIMM socket number.
NMI LED on
1. Reboot the system.
2. Failing DIMM in slot J1-J4.
2. Check the System Error Log.
PCI A LED on
1. PCI Card in slot 1.
2. Remove all PCI adapters from slots 1-5.
3. System Board.
PCI B LED on
1. Card in slots 2-3.
2. Remove all PCI adapters from slots 1-5.
3. System Board.
PCI C LED on
1. Remove all PCI adapters from slots 4-5.
2. System Board.
PS1 LED on
1. Check the DC Good LED on power supply 1. If off, replace power
supply 1.
2. Power Backplane.
PS2 LED on
1. Check the DC Good LED on power supply 2. If off, replace power
supply 2.
2. Power Backplane.
84
Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
Diagnostic Panel LED
FRU/Action
TEMP LED on (look at test cases)
1. Ambient temperature must be within normal operating specifications.
See “Features and specifications” on page 3.
2. Ensure fans are operating correctly.
3. Examine System Error Log.
a. System over recommended temperature
b.
1) Information LED Panel
2) System Board
c. DASD over recommended temperature (DASD LED also on)
1) Overheating hard drive
2) DASD Backplane
3) System Board
d. System over recommended temperature for CPU X (where X is CPU 1,
2,) (CPU LED also on)
1) CPU X
e. System Board over recommended temperature
4. If the CPU LED on the diagnostics panel is also on, one of the
microprocessors has caused the error.
Diagnostic error codes
Note: In the following error codes, if XXX is 000, 195, or 197 do not replace a
FRU. The description for these error codes are:
000
The test passed.
195
The Esc key was pressed to abort the test.
197
This is a warning error and may not indicate a hardware failure.
For all error codes, replace/follow the FRU/Action indicated.
Error Code/Symptom
FRU/Action
001-XXX-000 (Failed core tests)
1. System Board
001-XXX-001 (Failed core tests)
1. System Board
001-250-000 (Failed System Board ECC)
1. System Board
001-250-001 (Failed System Board ECC)
1. System Board
005-XXX-000 (Failed Video test)
1. System Board
011-XXX-000 (Failed COM1 Serial Port test) 1. System Board
011-XXX-001 (Failed COM2 Serial Port test) 1. System Board
014-XXX-000 (Failed Parallel Port test)
1. System Board
015-XXX-001 (USB interface not found,
board damaged)
1. System Board
015-XXX-015 (Failed USB external loopback 1. Make sure parrallel port is not disabled.
test)
2. Re-run USB external loopback test.
3. System board
Symptom-to-FRU index
85
Error Code/Symptom
FRU/Action
015-XXX-198 (USB device connected during 1. Remove USB devices from USB1 and USB2.
USB test)
2. Re-run USB external loopback test.
3. System Board
020-XXX-000 (Failed PCI Interface test)
1. System Board
020-XXX-001 (Failed Hot-Swap Slot 1 PCI
Latch test)
1. PCI Hot-Swap Latch Assembly
020-XXX-002 (Failed Hot-Swap Slot 2 PCI
Latch test)
1. PCI Hot-Swap Latch Assembly
020-XXX-003 (Failed Hot-Swap Slot 3 PCI
Latch test)
1. PCI Hot-Swap Latch Assembly
020-XXX-004 (Failed Hot-Swap Slot 4 PCI
Latch test)
1. PCI Hot-Swap Latch Assembly
2. System Board
2. System Board
2. System Board
2. System Board
030-XXX-000 (Failed Internal SCSI interface 1. System Board
test)
035-XXX-099
1. No adapters were found.
2. If adapter is installed re-check connection.
035-XXX-S99 (Failed RAID test on PCI slot
S, check System Error Log before replacing
a FRU)
1. Adapter
035-XXX-SNN (Check System Error Log
before replacing a FRU, NN = SCSI ID of
failing fixed disk)
1. Fixed Disk with SCSI ID NN on RAID adapter in PCI slot S.
035-253-S99 (RAID adapter initialization
failure)
1. ServeRAID Adapter in slot S is not configured properly. Obtain
the basic and extended configuration status and refer to the
ServeRAID Hardware Maintenance Manual for more information.
2. SCSI Backplane
3. Cable
2. Cable
3. SCSI Backplane
4. Adapter
075-XXX-000 (Failed Power Supply test)
1. Power Supply
089-XXX-001 (Failed Microprocessor test)
1. VRM 1 for Microprocessor 1
2. Microprocessor 1
089-XXX-002 (Failed Optional
Microprocessor test)
166-250-000 System Management: Failed
(I2C cable is disconnected. Reconnect I2C
cable between Remote Supervisor Adapter
and System Board.)
86
1. VRM 2 for Optional Microprocessor 2
2. Optional Microprocessor 2
1. Reseat I2C cables between Remote Supervisor Adapter ( in PCI slot
1/J44) and planar (J45)
2. I2C Cable(s)
Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
Error Code/Symptom
FRU/Action
166-198-000 System Management: Aborted 1. Rerun the Diagnostic Test
(Unable to communicate with Remote
2. Fix other error conditions and retry. These include other Failed
Supervisor Adapter. It may be busy. Run
System Management tests and items logged in the optional Remote
the test again.) ( Communication with the
Supervisor Adapter’s System Error Log.
Remote Supervisor Adapter has failed.)
3. Disconnect all server and option power cords from server, wait 30
seconds, reconnect, and retry
4. Remote Supervisor Adapter, if installed
5. System Board
166-201-001 System Management: Failed
(I2C Bus Error(s))
1. If installed, reseat I2C cable between Remote Supervisor Adapter
(in PCI slot 1/J44) and planar (J45)
(ISMP indicates I2C errors on bus 0.
Potential FRUs: Memory DIMMs, system
board.)
2. Reseat Memory DIMMs
166-201-002 System Management: Failed
(I2C Bus Error(s))
1. Reseat I2C cable between operator information panel and planar
(J39)
(ISMP indicates I2C errors on bus 2.
Potential FRUs: LED front panel, system
board.)
2. Operator information panel
166-201-003 System Management: Failed
(I2C Bus Error(s))
1. Reseat cables between Power Backplane and planar
(ISMP indicates I2C error on bus 3.
Potential FRUs: power backplane,
systemboard.)
3. System board
166-201-004 System Management: Failed
(I2C Bus Error(s))
1. If installed, reseat I2C cable between Yugo DASD backlpane and
DASD I2C on planar (j(0
(ISMP indicates I2C error on bus 4.
Potential FRUs: DASD backplane, system
board.)
2. System board
166-201-005 System Management: Failed
(I2C Bus Error(s))
1. Reseat Memory DIMMs
3. Memory DIMMs
4. System board
3. System board
2. Power Backplane
2. Reseat processors
(ISMP indicates I2C errors on bus 0, 1, or 5. 3. Memory DIMMs
Potential FRUs: Memory DIMMs, CPUs,
4. Processors
system board.)
5. System board
166-260-000 System Management: Failed ( 1. Disconnect all server and option power cords fron server, wait 30
Unable to restart Remote Supervisor
seconds , reconnect, and retry.
Adapter.) Restart Remote Supervisor
2. Reseat Remote Supervisor Adapter (in PCI slots 1/J44).
Adapter Error. After restarting, Remote
3. Remote Supervisor Adapter
Supervisor Adapter communication was
lost. Unplug and cold boot to reset Remote
Supervisor Adapter.)
166-342-000 System Management: Failed
(Remote Supervisor Adapter BIST indicate
failed tests.)
1. Ensure the latest firmware levels for Remote Supervisor Adapter
and BIOS.
2. Disconnect all server and option power cords from server, wait 30
seconds, reconnect, and retry
3. Remote Supervisor Adapter
Symptom-to-FRU index
87
Error Code/Symptom
FRU/Action
166-400-000 System Management: Failed
System management hardware on system
board failed) (ISMP Self Test Result failed
tests: x where x = Flash, RAM, or ROM.)
1. Re-flash or Update firmware for ISMP
180-XXX-000 (Diagnostics LED failure)
1. Run Diagnostic LED test for the failing LED.
180-XXX-001 (Failed Front LED panel test)
1. Front LED Panel
2. System board
2. Power Switch
3. Assembly
180-XXX-002 (Failed Diagnostics LED Panel 1. System Board
test)
2. Power Switch
3. Assembly
180-361-003 (Failed Fan LED test)
1. Fan(s)
2. System Board
180-XXX-003 (Failed System Board LED
test)
1. System Board
180-XXX-005 (Failed SCSI Backplane LED
test)
1. SCSI Backplane
2. SCSI Backplane Cable
3. System Board
201-XXX-0NN (Failed Memory test, see
″Memory Settings″ on page 32)
1. DIMM Location slots 1-4 where NN = DIMM location.
Note: NN=1=DIMM 1 =2=DIMM 2 =3=DIMM 3 =4=DIMM 4
2. System Board
201-XXX-999 (Multiple DIMM failure, see
error text)
1. See error text for failing DIMMs
202-XXX-001 (Failed System Cache test)
1. VRM 1
2. System Board
2. Microprocessor 1
202-XXX-002 (Failed System Cache test)
1. VRM 2
2. Microprocessor 2
206-XXX-000 (Failed Diskette Drive test)
1. Cable
2. Diskette Drive
3. System Board
215-XXX-000 (Failed IDE CD-ROM test)
1. CD-ROM Drive Cables
2. CD-ROM Drive
3. System Board
217-198-XXX (Could not establish drive
parameters)
1. Check cable and termination
2. SCSI Backplane
3. Fixed Disk
217-XXX-000 (Failed BIOS Fixed Disk test) 1. Fixed Disk 1
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array
217-XXX-001 (Failed BIOS Fixed Disk test) 1. Fixed Disk 2
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array
88
Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
Error Code/Symptom
FRU/Action
217-XXX-002 (Failed BIOS Fixed Disk test) 1. Fixed Disk 3
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array
217-XXX-003 (Failed BIOS Fixed Disk test) 1. Fixed Disk 4
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array
217-XXX-004 (Failed BIOS Fixed Disk test) 1. Fixed Disk 5
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array
217-XXX-005 (Failed BIOS Fixed Disk test) 1. Fixed Disk 6
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array
264-XXX-0NN (Failed Tape Drive test)
1. Tape Cartridge, if user executed the Read/Write Tape Drive test
(failure code of XXX = 256)
2. SCSI or Power Cable connected to tape drive with SCSI ID NN.
3. Tape Drive with SCSI ID NN. (Refer to the Help and Service
Information appendix of the tape drive’s User Guide.)
4. System Board or SCSI Controller. (Run SCSI Controller Diagnostic
to determine if the SCSI bus is functioning properly.)
264-XXX-999 (Errors on multiple tape
drives, see error text for more info)
1. See error messages/text in the PC Doctor error log for detailed
information on each individual tape drive error.
301-XXX-000 (Failed Keyboard test)
1. Keyboard
405-XXX-000 (Failed Ethernet test on
controller on the System Board)
1. Verify that Ethernet is not disabled in BIOS.
405-XXX-00N (Failed Ethernet test on
adapter in PCI slot N)
1. Adapter in PCI slot N.
415-XXX-000 (Failed Modem test)
1. Cable
Note: Ensure modem is present and attached to server.
2. System Board
2. System Board
2. Modem
3. System Board
Error symptoms
Error Symptom
FRU/Action
CD is not working properly.
1. Clean the CD.
2. Run CD-ROM diagnostics
3. CD-ROM Drive
CD-ROM drive tray is not working . (The
server must be powered-on)
1. Insert the end of a paper clip into the manual tray-release
opening.
2. Run CD-ROM diagnostics
3. CD-ROM Drive
Symptom-to-FRU index
89
Error Symptom
FRU/Action
CD-ROM drive is not recognized.
1. Run Configuration/Setup, enable primary IDE channel.
2. Check cables and jumpers.
3. Check for correct device driver.
4. System Board
5. Run CD-ROM diagnostics
6. CD-ROM Drive
Power switch does not work and reset
button does work. There is not a jumper
for forcing power on for the server.
1. Verify that the power-on control jumper on J23 extension cable is
on pins 1 and 2.
2. Power Switch Assembly
3. System Board
Diskette drive in-use light stays on, or the 1. If there is a diskette in the drive, verify that:
system bypasses the diskette drive, or the
a. The diskette drive is enabled in the Configuration/Setup utility
diskette drive does not work
program.
b. The diskette is good and not damaged. (Try another diskette if
you have one.)
c. The diskette is inserted correctly in the drive.
d. The diskette contains the necessary files to start the server.
e. The software program is OK.
f. Cable is installed correctly (proper orientation)
2. Run Diskette Drive Diagnostics
3. Cable
4. Diskette Drive
5. System Board
Monitor problems (general). Some IBM
monitors have their own self-tests. If you
suspect a problem with the monitor, refer
to the information that comes with the
monitor for adjusting and testing
instructions.
1. Monitor
Fixed Disk diagnostic does not recognize
drives. Test shows fewer drives than
actually installed.
Remove first drive that does not appear and rerun diagnostic. If the
remaining drives show oup, replace the removed drive.
Fixed Disk diagnostic freezes when run
Remove drive being tested at time of freeze and rerun the diagnostic.
If diagnostic completes successfully, replace the removed.
2. Run Video Diagnostics. If diagnostics pass, the problem may be a
video driver.
3. Display Adapter / System Board
Power supply LED errors
Use the power supply LED information on the following page to troubleshoot
power supply problems.
Note: The minimum configuration required for the DC Good light to come on is:
v Power Supply
v Power Backplane
v System Board (with pins 2 and 3 on J23 extension cable connected
together to bypass the power switch; see “System board switches and
jumpers” on page 38).
AC Good LED
DC Good LED
Description
FRU/Action
Off
Off
No power to system or ac
problem.
1. Check ac power to system.
90
Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
2. Power Supply
AC Good LED
DC Good LED
Description
FRU/Action
On
Off
Standby mode or dc
problem.
1. Check system board cable connectors J32,
J33, and J35. Move jumper on J32’s
extension cable to pins 2-3 to bypass power
control. If the DC Good LED comes on,
press Ctrl+Alt+Delete. Watch the screen for
any POST errors. Check the System Error
Log for any listed problems. If the system
powers up with no errors:
a. Power Switch Assembly
b. System Board
2. Remove the adapters and disconnect the
cables and power connectors to all internal
and external devices. Power-on the system.
If the DC Good LED comes on, replace the
adapters and devices one at a time until
you isolate the problem.
3. Power Supply
4. Power Backplane
5. System Board
On
On
Power is OK.
N/A
POST error codes
In the following error codes, X can be any number or letter.
Error Code/Symptom
FRU/Action
062 (Three consecutive boot failures using 1. Run Configuration/Setup
the default configuration.)
2. Battery
3. System Board
4. Processor
101, 102 (System and processor error)
1. System Board
106 (System and processor error)
1. System Board
111 (Channel check error)
1. Failing 15A adapter
2. Memory Dimm
3. System Board
114 (Adapter read-only memory error)
1. Failing Adapter
2. Run Diagnostsics
129 (Internal cache error)
1. Processor
2. Optional Processor (if installed)
151 (Real time clock error)
1. Run Diagnostics
2. Battery
3. System Board
161 (Real time clock battery error)
1. Run Configuration/Setup
2. Battery
3. System Board
Symptom-to-FRU index
91
Error Code/Symptom
FRU/Action
162 (Device Configuration Error)
Note: Be sure to load the default settings
and any additional desired settings; then,
save the configura-tion.
1. Run Configuration/Setup
2. Battery
3. Failing Device
4. System Board
163 (Real-Time Clock error)
1. Run Configuration/Setup
2. Battery
3. System Board
164 (Memory configuration changed, see
″Memory settings″ on page 32.)
1. Run Configuration/Setup
2. DIMM
3. System board
175 (Hardware error)
1. System Board
176(Computer cover or cable cover was
removed without a key being used)
1. Run Configuration/Setup
2. System Board
3. C2 Security Switch
177, 178 (Security hardware error)
1. Run Configuration/Setup
2. System Board
184 (Power-on password corrupted)
1. Run Configuration/Setup
2. System Board
185 (Drive startup sequence information
corrupted)
1. Run Configuration/Setup
186 (Security hardware control logic
failed)
1. Run Configuration/Setup
187 (VPD serial number not set.)
1. Set serial number in Setup
2. System Board
2. System Board
2. System Board
188 (Bad EEPROM CRC #2)
1. Run Configuration/Setup
2. System Board
189 (An attempt was made to access the
server with invalid passwords)
201 (Memory test error, see ″Memory
Settings″ on page 32.) If the server does
not have the latest level of BIOS installed,
update the BIOS to the latest level and
run the diagnostic program again.
229 (Cache error)
1. Run Configuration/Setup, enter the administrator password
1. DIMM
2. System Board
1. Processor
2. Optional Processor (if installed)
262 (DRAM parity configuration error)
1. Run configuration / setsup
2. Battery
3. System Board
289 (DIMM has been disabled the user or
system, see ″Memory Settings″ on page
32.)
301 (Keyboard or keyboard controller
error)
92
1. Run Configuration/Setup, if disabled by user
2. Disabled DIMM, if not disabled by user.
1.
Keyboard
2. System Board
Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
Error Code/Symptom
FRU/Action
303 (Keyboard controller error)
1. System Board
602 (Invalid diskette boot record)
1. Diskette
2. Diskette Drive
3. Cable
4. System Board
604 (Diskette drive error)
1. Run Configuration/Setup and Diagnostics
2. Diskette Drive
3. Drive Cable
4. System Board
605 (Unlock failure)
1. Diskettee Drive
2. Drive Cable
3. System Board
662 (Diskette drive configuration error)
1. Run Configuration/Setup and Diagnostics
2. Diskette Drive
3. Drive Cable
4. System Board
762 (Coprocessor configuration error)
1. Run configuration setup
2. Battery
3. Processor
962 (Parallel port error)
1. Disconnect external cable on parallel port.
2. Run Configuration/Setup
3. System Board
11XX (System board serial port 1 or 2
error)
1. Disconnect external cable on serial port.
2. Run Configuration/Setup
3. System Board
0001200 (Machine check architecture error) 1. Processor 1
2. Optional Processor 2
2
1301 (I C cable to front panel not found)
1. Cable
2. Front Panel
3. Power Switch Assembly
4. System Board
2
1302 (I C cable from system board to
power on and reset switches not found)
1. Cable
2. Power Switch Assembly
3. System Board
2
1303 (I C cable from system board to
power backplane not found)
1. Cable
2. Power Backplane
3. System Board
2
1304 (I C cable to diagnostic LED board
not found)
1. Power Switch Assembly
2. System Board
Symptom-to-FRU index
93
Error Code/Symptom
FRU/Action
1600 (The Service Processor is not
functioning) Do the following before
replacing a FRU:
1. System Board
1. Ensure that a jumper is not installed
on J45.
2. Remove the ac power to the system,
wait 20 seconds; then, re-connect the
ac power. Wait 30 seconds; then,
power-on the system.
1601 (The system is able to communicate
to the Service Processor, but the Service
Processor failed to respond at the start of
POST.) Do the following before replacing
a FRU:
1. System Board
1. Remove the ac power to the system,
wait 20 seconds; then, re-connect the
ac power. Wait 30 seconds; then,
power-on the system.
2. Flash update the Service Processor.
1762 (Fixed Disk Configuration error)
1. Fixed Disk Drive
2. Fixed Disk Cables
3. Run Configuration/Setup
4. Fixed Disk Adapter
5. SCSI Backplane
6. System Board
178X (Fixed Disk error)
1. Fixed Disk Cables
2. Run Diagnostics
3. Fixed Disk Adapter
4. Fixed Disk Drive
5. System Board
1800 (No more hardware interrupt
available for PCI adapter)
1. Run Configuration/Setup
2. Failing Adapter
3. System Board
1962 (Drive does not contain a valid boot
sector)
1. Verify a bootable operating system is installed.
2. Run Diagnostics
3. Hard Disk Drive
4. SCSI Backplane
5. Cable
6. System Board
2400 (Video controller test failure)
1. Video Adapter (if installed)
2. System Board
2462 (Video memory configuration error)
1. Video Adapter (if installed)
2. System Board
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Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
Error Code/Symptom
FRU/Action
5962 (IDE CD-ROM configuration error)
1. Run Configuration/Setup
2. CD-ROM Drive
3. CD-ROM Power Cable
4. IDE Cable
5. System Board
6. Battery
8603 (Pointing Device Error)
1. Pointing Device
2. System Board
00019501 (Processor 1 is not functioning check VRM and processor LEDs)
1. VRM 1
2. Processor 1
3. System Board
00019502 (Processor 2 is not functioning check VRM and processor LEDs)
1. VRM 2
00019701 (Processor 1 failed)
1. Processor 1
2. Processor 2
2. System Board
00019702 (Processor 2 failed)
1. Processor 2
2. System Board
00180100 (A PCI adapter has reaquested
memory resources that are not available.)
1. Reorder the adapters in the PCI slots. It is important that your boot
device is positioned early in the scan order so that it is executed by
POST.
2. Ensure that the PCI adapter and all other adapters are set correctly
in the Configuration/Setup Utility program. If the memory resource
settings are not correct, change the settings.
3. If all memory resources are being used, you might need to remove
an adapter to make memory available to the PCI adapter. Disabling
the adapter BIOS on the adapter might correct the error. (Refer to
documentation provided with the adapter.)
00180200 (No more I/O space available
for PCI adapter)
1. Run Configuration/Setup
2. Failing Adapter
3. System Board
00180300 (No more memory (above 1MB
for PCI adapter)
1. Run Configuration/Setup
2. Failing Adapter
3. System Board
00180400 (No more memory (below 1MB
for PCI adapter)
1. Run Configuration/Setup
2. Move the failing adapter to slot 1 or 2
3. Failing Adapter
4. System Board
00180500 (PCI option ROM checksum
error)
1. Remove Failing PCI Card
00180600 (PCI to PCI bridge error)
1. Run Configuration/Setup
2. System Board
2. Move the failing adapter to slot 1 or 2
3. Failing Adapter
4. System Board
Symptom-to-FRU index
95
Error Code/Symptom
FRU/Action
00180700, 00180800 (General PCI error)
1. System Board
2. PCI Card
01295085 (ECC checking hardware test
error)
1. System Board
2. Processor
01298001 (No update data for processor 1) 1. Ensure all processors are the same stepping level and cache size.
2. Processor 1
01298002 (No update data for processor 2) 1. Ensure all processors are the same stepping level and cache size.
2. Processor 2
01298101 (Bad update data for processor
1)
1. Ensure all processors are the same stepping level and cache size.
01298102 (Bad update data for processor
2)
1. Ensure all processors are the same stepping level and cache size.
I9990301 (Fixed boot sector error)
1. Hard Disk Drive
2. Processor 1
2. Processor 2
2. SCSI Backplane
3. Cable
4. System Board
I9990305 (Fixed boot sector error, no
operating system installed)
1. Install operating system to hard disk drive.
I9990650 (AC power has been restored)
1. Check cable
2. Check for interruption of power supply
3. Power Cable
SCSI error codes
Error Code
FRU/Action
All SCSI Errors One or more of the
following might be causing the problem:
1. External SCSI devices must be powered-on before you power-on
the server.
v A failing SCSI device (adapter, drive,
controller)
2. The cables for all external SCSI devices are connected correctly.
v An improper SCSI configuration or SCSI
termination jumper setting
v Duplicate SCSI IDs in the same SCSI
chain
3. If you have attached an external SCSI device to the server, make
sure the external SCSI termination is set to automatic.
4. The last device in each SCSI chain is terminated correctly.
5. The SCSI devices are configured correctly.
v A missing or improperly installed SCSI
terminator
v A defective SCSI terminator
v An improperly installed cable
v A defective cable
96
Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
Temperature error messages
Message
Action
DASD Over Temperature (level-critical;
Direct Access Storage Device bay ″X″ was
over temperature)
1. Ensure system is being properly cooled; see “Temperature
checkout” on page 21.
DASD Over recommened Temperature
(sensor X) (level-warning; DASD bay ″X″
had over temperature condition)
1. Ensure system is being properly cooled; see “Temperature
checkout” on page 21.
DASD under recommended temperature
(sensor X) (level-warning; direct access
storage device bay ″X″ had under
temperature condition)
1. Ambient temperature must be within normal operating
specifications; see “Features and specifications” on page 3.
DASD Over Temperature (level-critical;
sensor for DASD1 reported temperature
over recommended range)
1. Ensure system is being properly cooled; see “Temperature
checkout” on page 21.
Power Supply ″X″ Temperature Fault
(level-critical; power supply ″x″had over
temperature condition)
1. Ensure system is being properly cooled; see “Temperature
checkout” on page 21.
System board is over recommended
temperature (level-warning; system board
is over recommended temperature)
1. Ensure system is being properly cooled; see “Temperature
checkout” on page 21.
System board is under recommended
temperature (level-warning; system board
is under recommended temperature)
1. Ambient temperature must be within normal operating
specifications; see “Features and specifications” on page 3.
System over temperature for CPU ″X″
(level-warning; CPU ″X″ reporting over
temperature condition)
1. Ensure system is being properly cooled; see “Temperature
checkout” on page 21.
System under recommended CPU ″X″
temperature (level-warning; system
reporting under temperature condition for
CPU ″X″)
2. Replace Power Supply ″X″
2. Replace system board
1. Ambient temperature must be within normal operating
specifications; see “Features and specifications” on page 3.
Fan error messages
Message
Action
Fan ″X″ failure (level-critical; fan ″X″ had a
failure)
1. Check connections to fan ″X″
Fan ″X″ fault (level-critical; fan ″X″ beyond
recommended RPM range)
1. Check connections to fan ″X″
Fan ″X″ Outside Recommended Speed
Action
1. Replace Fan″X″
2. Replace fan ″X″
2. Replace fan ″X″
Symptom-to-FRU index
97
Power error messages
Message
Action
Power supply ″X″ current share fault
(nonlevel-critical; excessive current demand
on power supply ″X″)
1. Replace power supply ″X″
Power supply ″X″ DC good fault
(level-critical; power good signal not
detected for power supply ″X″)
1. Replace power supply ″X″
Power supply ″X″ temperature fault
1. Replace power supply ″X″
Power supply ″X″ removed
1. No action required - information only
Power supply ″X″ fan fault (level-critical;
fan fault in power supply ″X″)
1. Replace power supply ″X″
Power supply ″X″ 12V fault (level-critical;
overcurrent condition detected)
1. See “Power checkout” on page 19.
Power supply ″X″ 3.3V fault (level-critical;
3.3V power supply ″X″ had an error)
1. See “Power checkout” on page 19.
Power supply ″X″ 5V fault (level-critical; 5V 1. See “Power checkout” on page 19.
power supply ″X″ had an error)
System running non-redundant power
(level-non-critical; system does not have
redundant power)
1. Add another power supply
System under recommended voltage for
″X″ v (level-warning; indicated voltage
supply under nominal value; value for ″X″
can be +12, -12, or +5)
1. Check connections to power subsystem
2. Remove options from system
3. System can continue to operate without redundancy protection if
1 and 2 above are not followed.
2. Replace power supply
3. Replace power backplane
System shutdown
Refer to the following tables when experiencing system shutdown related to
voltage or temperature problems.
Voltage related system shutdown
Message
System shutoff due to ″X″ current over
max value (level-critical; system drawing
too much current on voltage ″X″ bus)
System shutoff due to ″X″ V over voltage
(level-critical; system shutoff due to ″X″
supply over voltage)
Action
1. See “Power checkout” on page 19.
1. Check power supply connectors
2. Replace power supply
3. Replace power backplane
System shutoff due to ″X″ V under
1. Check power supply connectors
voltage (level-critical system shutoff due to
2. Replace power supply
″X″ supply under voltage)
3. Replace power backplane
System shutoff due to VRM ″X″ over
voltage
98
1. Replace VRM ″X″
Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
Message
Action
System shutdue to excessive (< 240 VA)
loading
1. See “Power checkout” on page 19.
2. Cycle AC On/Off to enable retry
Temperature related system shutdown
Message
Action
System shutoff due to board over
temperature (level-critical; board is over
temperature)
1. Ensure system is being properly cooled, see “Temperature
checkout” on page 21.
System shutoff due to CPU ″X″ over
temperature (level-critical; CPU ″X″ is over
temperature)
1. Ensure system is being properly cooled, see “Temperature
checkout” on page 21.
2. Replace board
2. Replace CPU ″X″
System shutoff due to CPU ″X″ under
1. Ambient temperature must be within normal operating
temperature (level-critical; CPU ″X″ is under
specifications, see “Features and specifications” on page 3.
temperature)
2.
System shutoff due to DASD temperature
(sensor X) (level-critical; DASD area
reported temperature outside recommended
operating range)
1. Ensure system is being properly cooled, see “Temperature
checkout” on page 21.
System shutoff due to high ambient
temperature (level-critical; high ambient
temperature)
1. Ambient temperature must be within normal operating
specifications, see “Features and specifications” on page 3.
System shutoff due to system board under
temperature (level-critical; system board is
under temperature)
1. Ambient temperature must be within normal operating
specifications, see “Features and specifications” on page 3.
DASD checkout
Message
Hard drive ″X″ removal detected
(level-critical; hard drive ″X″ has been
removed)
Action
1. Information only, take action as appropriate.
Host Built-In Self Test (BIST)
Message
Action
Host fail (level-informational; host’s
built-in self test failed)
1. Reseat CPU
2. Reseat VRM
3. Replace CPU
Symptom-to-FRU index
99
Bus fault messages
Bus fault messages
Message Action
Failure reading 12C device. Check devices
on bus 0.
1. If installed, reseat I2C cable between Remote Supervisor Adapter
(in PCI slot 1/J44) and planar (J45)
2. Reseat Memory DIMMs
3. Memory DIMMs
4. System board
Failure reading 12C device. Check devices
on bus 1.
1. Reseat I2C cable between operator information panel and planar
(J39)
2. Replace Operator information panel
3. System board
Failure reading 12C device. Check devices
on bus 2.
1. Reseat cable between Power Backplane and planar (J43)
2. Reseat Power Backplane
3. Reseat Power Supply
4. Replace Power Backplane
5. Replace Power Supply
6.
Replace System board
Failure reading 12C device. Check devices
on bus 3.
1. Reseat Cable (Signal I2C - IO Planar to SCSI Backplane) between
DASD backplane and connector (J9) of planar
2. Replace DASD backplane
3. Replace System board
Failure reading I2C device. Check device
on bus 4.
1. System board
Undetermined problems
You are here because the diagnostic tests did not identify the failure, the Devices
List is incorrect, or the system is inoperative.
Note: A corrupt CMOS can cause undetermined problems.
Note: A corrupt BIOS can cause undetermined problems. (See “Recovering BIOS
code” on page 16.)
Check the LEDs on all the power supplies, see “Power supply LED errors” on
page 90. If the LEDs indicate the power supplies are working correctly, return here
and do the following:
1. Power-off the computer.
2. Be sure the system is cabled correctly.
3. Remove or disconnect the following (one at a time) until you find the failure
(power-on the computer and reconfigure each time).
Any external devices
Surge suppressor device (on the computer)
Modem, printer, mouse, or non-IBM devices
Each adapter
Drives
Memory-Modules (Minimum requirement = 256 MB (2 banks of 128 MB
DIMMs))
100
Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
Note: Minimum operating requirements are:
a. 1 Power Supply
b. Power Backplane
c. System Board
d. 1 Microprocessor and VRM
e. 1 Terminator Card
f. Memory Module (with a minimum of two 128 MB DIMMs)
4. Power-on the computer. If the problem remains, suspect the following FRUs in
the order listed:
Power Supply
Power Backplane
System Board
Notes:
1. If the problem goes away when you remove an adapter from the system, and
replacing that adapter does not correct the problem, suspect the System Board.
2. If you suspect a networking problem and all the system tests pass, suspect a
network cabling problem external to the system.
Symptom-to-FRU index
101
102
Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
Parts listing (xSeries 342 Model 1RX, 2RX, 1TG, 2TG)
1
21
20
2
19
18
17
16
15
5
6
14
3
4
7
8
13
12
11
10
9
Table 11. System Parts Listing for the xSeries 342 Model 1RX, 2RX, 1TG, 2TG
Index
System Part (Model No.)
1
Top Cover (All Models)
2
92MM X 38 Fan (2) (All Models)
3
AC Distribution Box (All Models)
4
SCSI Backplane Combo/Backplate Assembly (All Models)
5
Hard Disk Drive Blank (All Models)
6
9.1 GB Hard Disk Drive, 7200 RPM
6
18.2 GB Hard Disk Drive, 7200 RPM
6
9.1 GB Hard Disk Drive, 10000 RPM
6
18.2 GB Hard Disk Drive, 10000 RPM
6
9.1 GB Hard Disk Drive, Ultra 160 MB
6
18.2 GB Hard Disk Drive, Ultra 160 MB
6
36.4 GB Hard Disk Drive Ultra 160 MB
6
18 GB Hard Disk Drive 10000 RPM (Models 1TG, 2TG, 4TG)
7
Panel, Power Supply Filler (All Models)
8
Power Supply with Mounting, 270 WF (All Models)
9
Bezel, eServer (All Models)
10
12.7MM Diskette Drive (All Models)
10
Delta 24X CDROM (All Models)
10
24X LG CDROM
11
Blank 5.25 Hard Disk Drive Bezel (Snap Mount) (All Models)
12
Card Assembly, Front Switch Card (Bluebills) (All Models)
13
Frame Assembly (All Models)
14
System Board Assembly (All Models)
15
Voltage Regulator Module
16
Terminator Card Assembly (All Models)
17
133/1000-256K Pentium III (Models 1RX, 1TG)
17
133/1133-512K Pentium III (Models 2RX, 2TG)
© Copyright IBM Corp. 2000, 2001
FRU No.
37L0365
37L0305
37L0313
00N8953
00N7259
37L6212
37L6213
37L6216
37L6217
19K0610
19K0611
19K0612
19K0632
37L0331
37L0311
06P5907
36L8645
06P5151
06P5263
00N6407
00N7213
06P5931
25P2129
24P6893
25P1866
25P2603
25P2605
103
Table 11. System Parts Listing for the xSeries 342 Model 1RX, 2RX, 1TG, 2TG (continued)
Index
System Part (Model No.)
19
128MB SDIMM Memory (All Models)
19
256MB SDIMM Memory (All Models)
19
512MB SDIMM Memory (All Models)
19
1GB SDIMM Memory (All Models)
20
Baffle, Air (All Models)
21
Rear Fan Assembly (92MM X 38)
Power Backplane Insulator (All Models)
Left External Interface Adapter Side Flange (All Models)
Right External Interface Adapter Side Flange (All Models)
Label, System Service (All Models)
Mounting Bracket Assembly (CD/FDD) (All Models)
Planar (All Models)
Battery (3V)
On/Off Switch Cover (All Models)
Misc Rack Hardware Kit (All Models)
Slide with Brackets (2) (All Models)
Bracket, Cable Management Chassis (2) (All Models)
Cable Management Arm Assembly
Hinge Pin (3) (All Models)
Lens Cover (All Models)
Misc FRU Kit (All Models)
Mounting Hardware/Cage (All Models)
Card Assembly (Models 1TG, 2TG, 4TG)
Card Assembly, Power Backplane (All Models)
Card Assembly, Front LED Card Assembly (All Models)
Card Assembly (CD Interposer) (All Models)
Cable, Power - IO Planar to Fans 1X7 (3) (All Models)
Cable, Signal I2C - IO Planar to SCSI Backplane (2X7) (All Models)
Cable, Signal - SCSI Planar to Media (PT-PT) (All Models)
Cable, Power - Signal (All Models)
Cable, Signal (All Models)
Cable, Signal LVD-SCSI - Planar to SCSI Backplane (All Models)
Cable, Power - Power Backplane to IO Planar 2X12 (All Models)
Cable, Power - PWR BP to SCSI BP & Media Bay 5-Drop (All Models)
FRU No.
33L3321
33L3323
33L3325
33L3327
06P5924
00N7248
00N7188
00N7190
00N7192
06P5925
09N9452
25P2127
33F8354
09N8012
00N7193
00N7205
00N7211
00N7242
00N7244
00N7178
00N7179
00N7196
06P5741
00N7216
00N7227
09N9451
00N7181
00N7185
00N7187
06P5922
06P5978
37L0350
37L0354
37L0358
Keyboards
Keyboard
US English
French Canadian
LA Spanish
Arabic
Belgium/French
Belgium/UK
Bulgarian
Czech
Danish
Dutch
French
German
Greek
Hebrew
104
Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
FRU No.
37L2551
37L2552
37L2553
37L2555
37L2556
37L2557
37L2558
37L2559
37L2560
37L2561
37L2562
37L2563
37L2564
37L2565
Keyboard
Hungarian
Korean
Iceland
Italy
Norwegian
Polish
Portugese
Romanian
Russian
Serbian/Cyrillic
Slovic
Spanish
Swedish/Finn
Swiss, F/G
Turkish
Turkish
UK English
Yugosl/Lat
US English-EMEA
Chinese/US
Thailand
French Canadian
FRU No.
37L2566
02K0901
37L2567
37L2568
37L2569
37L2570
37L2571
37L2572
37L2573
37L2574
37L2575
37L2576
37L2577
37L2578
37L2579
37L2580
37L2581
37L2582
37L2583
37L2585
37L2587
37L0913
Power cords
Power cord
China (PRC)
Japan
Thailand
Israel
Bangladesh, Burma, India, Pakistan, South Africa, Sri Lanka
Chile, Ethiopia, Italy, Libya, Somalia
Argentina, Australia, New Zealand, Papua New Guinea, Paraguay, Uruguay, Western
Samoa
Antigua, Bahrain, Brunei, Channel Islands, Cyprus, Dubai, Fiji, Ghana, Hong Kong,
Iraq, Ireland, Kenya, Kuwait, Malawi, Malaysia, Malta, Nepal, Nigeria, Polynesia,
Qatar, Sierra Leone, Singapore, Tanzania, Uganda, United Kingdom, Yemen, Zambia
Afghanistan, Algeria, Andorra, Angola, Austria, Belgium, Benin, Bulgaria, Burkina
Faso, Burundi, Cameroon, Central African Rep., Chad, Czech Republic, Egypt,
Finland, France, French Guiana, Germany, Greece, Guinea, Hungary, Iceland,
Indonesia, Iran, Ivory Coast, Jordan, Lebanon, Luxembourg, Macau, Malagasy, Mali,
Martinique, Mauritania, Mauritius, Monaco, Morocco, Mozambique, Netherlands,
New Caledonia, Niger, Norway, Poland, Portugal, Romania, Senegal, Slovakia, Spain,
Sudan, Sweden, Syria, Togo, Tunisia, Turkey, former USSR, Vietnam, former
Yugoslavia, Zaire, Zimbabwe
Denmark, Switzerland, Liechtenstein
Bahamas, Barbados, Bermuda, Bolivia, Brazil, Canada, Cayman Islands, Colombia,
Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti,
Honduras, Jamaica, Korea (South), Liberia, Mexico, Netherlands Antilles, Nicaragua,
Panama, Peru, Philippines, Saudi Arabia, Suriname, Taiwan, Trinidad (West Indies),
Venezuela
United States of America
FRU No.
01K9851
01K9853
12J5120
12J5122
12J5124
12J5126
12J5128
12J5987
55H6643
55H6646
76H4865
6952301 (110) 1838574 (220)
36L8886 (220V/15A)
Parts listing (xSeries 342 Model 1RX, 2RX, 1TG, 2TG)
105
106
Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
Related service information
Note: The service procedures are designed to help you isolate problems. They are
written with the assumption that you have model-specific training on all
computers, or that are familiar with the computers, functions, terminology,
and service information provided in this manual.
Safety information
The following section contains the safety information that you need to be familiar
with before servicing an IBM mobile computer.
General safety
Follow these rules to ensure general safety:
v Observe good housekeeping in the area of the machines during and after
maintenance.
v When lifting any heavy object:
1. Ensure you can stand safely without slipping.
2. Distribute the weight of the object equally between your feet.
3. Use a slow lifting force. Never move suddenly or twist when you attempt to
lift.
4. Lift by standing or by pushing up with your leg muscles; this action removes
the strain from the muscles in your back. Do not attempt to lift any objects that
weigh more than 16 kg (35 lb) or objects that you think are too heavy for you.
v Do not perform any action that causes hazards to the customer, or that makes
the equipment unsafe.
v Before you start the machine, ensure that other service representatives and the
customer’s personnel are not in a hazardous position.
v Place removed covers and other parts in a safe place, away from all personnel,
while you are servicing the machine.
v Keep your tool case away from walk areas so that other people will not trip over
it.
v Do not wear loose clothing that can be trapped in the moving parts of a
machine. Ensure that your sleeves are fastened or rolled up above your elbows.
If your hair is long, fasten it.
v Insert the ends of your necktie or scarf inside clothing or fasten it with a
nonconductive clip, approximately 8 centimeters (3 inches) from the end.
v Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your
clothing.
Remember: Metal objects are good electrical conductors.
v Wear safety glasses when you are: hammering, drilling soldering, cutting wire,
attaching springs, using solvents, or working in any other conditions that might
be hazardous to your eyes.
v After service, reinstall all safety shields, guards, labels, and ground wires.
Replace any safety device that is worn or defective.
v Reinstall all covers correctly before returning the machine to the customer.
© Copyright IBM Corp. 2000, 2001
107
Electrical safety
v Statement 1
DANGER
Electrical current from power, telephone, and communication cables is
hazardous. To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical storm.
v Connect all power cords to a properly wired and grounded electrical outlet.
v Connect to properly wired outlets any equipment that will be attached to
this product.
v When possible, use one hand only to connect or disconnect signal cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
v Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached devices.
To connect:
To disconnect:
1. Turn everything OFF.
1. Turn everything OFF.
2. First, attach all cables to devices.
2. First, remove power cords from outlet.
3. Attach signal cables to connectors.
3. Remove signal cables from connectors.
4. Attach power cords to outlet.
4. Remove all cables from devices.
5. Turn device ON.
Observe the following rules when working on electrical equipment.
Important: Use only approved tools and test equipment. Some hand tools have
handles covered with a soft material that does not insulate you when
working with live electrical currents.
Many customers have, near their equipment, rubber floor mats that
contain small conductive fibers to decrease electrostatic discharges. Do
not use this type of mat to protect yourself from electrical shock.
v Find the room emergency power-off (EPO) switch, disconnecting switch, or
electrical outlet. If an electrical accident occurs, you can then operate the switch
or unplug the power cord quickly.
v Do not work alone under hazardous conditions or near equipment that has
hazardous voltages.
v Disconnect all power before:
– Performing a mechanical inspection
– Working near power supplies
108
Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
– Removing or installing main units
v Before you start to work on the machine, unplug the power cord. If you cannot
unplug it, ask the customer to power-off the wall box that supplies power to the
machine and to lock the wall box in the off position.
v If you need to work on a machine that has exposed electrical circuits, observe
the following precautions:
– Ensure that another person, familiar with the power-off controls, is near you.
Remember: Another person must be there to switch off the power, if
necessary.
– Use only one hand when working with powered-on electrical equipment;
keep the other hand in your pocket or behind your back.
Remember: There must be a complete circuit to cause electrical shock. By
observing the above rule, you may prevent a current from passing through
your body.
– When using testers, set the controls correctly and use the approved probe
leads and accessories for that tester.
– Stand on suitable rubber mats (obtained locally, if necessary) to insulate you
from grounds such as metal floor strips and machine frames.
Observe the special safety precautions when you work with very high voltages;
these instructions are in the safety sections of maintenance information. Use
extreme care when measuring high voltages.
v Regularly inspect and maintain your electrical hand tools for safe operational
condition.
v Do not use worn or broken tools and testers.
v Never assume that power has been disconnected from a circuit. First, check that it
has been powered-off.
v Always look carefully for possible hazards in your work area. Examples of these
hazards are moist floors, nongrounded power extension cables, power surges,
and missing safety grounds.
v Do not touch live electrical circuits with the reflective surface of a plastic dental
mirror. The surface is conductive; such touching can cause personal injury and
machine damage.
v Do not service the following parts with the power on when they are removed
from their normal operating places in a machine:
– Power supply units
– Pumps
– Blowers and fans
– Motor generators
and similar units. (This practice ensures correct grounding of the units.)
v If an electrical accident occurs:
– Use caution; do not become a victim yourself.
– Switch off power.
– Send another person to get medical aid.
Safety inspection guide
The intent of this inspection guide is to assist you in identifying potentially unsafe
conditions on these products. Each machine, as it was designed and built, had
required safety items installed to protect users and service personnel from injury.
Related service information
109
This guide addresses only those items. However, good judgment should be used to
identify potential safety hazards due to attachment of non-IBM features or options
not covered by this inspection guide.
If any unsafe conditions are present, you must determine how serious the apparent
hazard could be and whether you can continue without first correcting the
problem.
Consider these conditions and the safety hazards they present:
v Electrical hazards, especially primary power (primary voltage on the frame can
cause serious or fatal electrical shock).
v Explosive hazards, such as a damaged CRT face or bulging capacitor
v Mechanical hazards, such as loose or missing hardware
The guide consists of a series of steps presented in a checklist. Begin the checks
with the power off, and the power cord disconnected.
Checklist:
1. Check exterior covers for damage (loose, broken, or sharp edges).
2. Power-off the computer. Disconnect the power cord.
3. Check the power cord for:
a. A third-wire ground connector in good condition. Use a meter to measure
third-wire ground continuity for 0.1 ohm or less between the external
ground pin and frame ground.
b. The power cord should be the appropriate type as specified in the parts
listings.
c. Insulation must not be frayed or worn.
4. Remove the cover.
5. Check for any obvious non-IBM alterations. Use good judgment as to the safety
of any non-IBM alterations.
6. Check inside the unit for any obvious unsafe conditions, such as metal filings,
contamination, water or other liquids, or signs of fire or smoke damage.
7. Check for worn, frayed, or pinched cables.
8. Check that the power-supply cover fasteners (screws or rivets) have not been
removed or tampered with.
Handling electrostatic discharge-sensitive devices
Any computer part containing transistors or integrated circuits (ICs) should be
considered sensitive to electrostatic discharge (ESD). ESD damage can occur when
there is a difference in charge between objects. Protect against ESD damage by
equalizing the charge so that the machine, the part, the work mat, and the person
handling the part are all at the same charge.
Notes:
1. Use product-specific ESD procedures when they exceed the requirements noted
here.
2. Make sure that the ESD protective devices you use have been certified (ISO
9000) as fully effective.
When handling ESD-sensitive parts:
v Keep the parts in protective packages until they are inserted into the product.
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v Avoid contact with other people.
v Wear a grounded wrist strap against your skin to eliminate static on your body.
v Prevent the part from touching your clothing. Most clothing is insulative and
retains a charge even when you are wearing a wrist strap.
v Use the black side of a grounded work mat to provide a static-free work surface.
The mat is especially useful when handling ESD-sensitive devices.
v Select a grounding system, such as those listed below, to provide protection that
meets the specific service requirement.
Note: The use of a grounding system is desirable but not required to protect
against ESD damage.
– Attach the ESD ground clip to any frame ground, ground braid, or green-wire
ground.
– Use an ESD common ground or reference point when working on a
double-insulated or battery-operated system. You can use coax or
connector-outside shells on these systems.
– Use the round ground-prong of the ac plug on ac-operated computers.
Grounding requirements
Electrical grounding of the computer is required for operator safety and correct
system function. Proper grounding of the electrical outlet can be verified by a
certified electrician.
Safety notices (multi-lingual translations)
The caution and danger safety notices in this section are provided in the following
languages:
v English
v Brazilian/Portuguese
v Chinese
v
v
v
v
v
French
German
Italian
Korean
Spanish
Important: All caution and danger statements in this Server Library begin with a
number. This number is used to cross reference an English caution or
danger statement with translated versions of the caution or danger
statement in this section.
For example, if a caution statement begins with a number 1,
translations for that caution statement appear in this section under
statement 1.
Be sure to read all caution and danger statements before performing
any of the instructions.
v Statement 1
Related service information
111
DANGER
Electrical current from power, telephone, and communication cables is
hazardous. To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical storm.
v Connect all power cords to a properly wired and grounded electrical outlet.
v Connect to properly wired outlets any equipment that will be attached to
this product.
v When possible, use one hand only to connect or disconnect signal cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
v Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached devices.
To connect:
To disconnect:
1. Turn everything OFF.
1. Turn everything OFF.
2. First, attach all cables to devices.
2. First, remove power cords from outlet.
3. Attach signal cables to connectors.
3. Remove signal cables from connectors.
4. Attach power cords to outlet.
4. Remove all cables from devices.
5. Turn device ON.
v Statement 2
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has a
module containing a lithium battery, replace it only with the same module type
made by the same manufacturer. The battery contains lithium and can explode if
not properly used, handled, or disposed of.
Do not:
v Throw or immerse into water.
v Heat to more than 100°C (212°F)
v Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
DANGER:
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following:
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Laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the
beam.
v Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable parts
inside the device.
v Use of controls or adjustments or performance of procedures other than those
specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser diode.
Note the following. Laser radiation when open. Do not stare into the beam,
do not view directly with optical instruments, and avoid direct exposure to
the beam.
v Statement 4
CAUTION:
≥18 kg (37 lbs)
≥32 kg (70.5 lbs)
≥55 kg (121.2 lbs)
Use safe practices when lifting.
v Statement 5
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113
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current from
the device, ensure that all power cords are disconnected from the power source.
2
1
v Statement 8
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any component
that has this label attached. There are no serviceable parts inside these
components. If you suspect a problem with one of these parts, contact a service
technician.
Statement 10
CAUTION:
Do not place anyobject weighing more than 82 kg (180 lbs.) on top of
rack-mounted devices.
Importante:
Todas as instruções de cuidado e perigo da Server Library começam com um
número. Este número é utilizado para fazer referência cruzada de uma instrução
de cuidado ou perigo no idioma inglês com as versões traduzidas das instruções
de cuidado ou perigo encontradas nesta seção.
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Por exemplo, se uma instrução de cuidado é iniciada com o número 1, as
traduções para aquela instrução de cuidado aparecem nesta seção sob a instrução
1.
Certifique-se de ler todas as instruções de cuidado e perigo antes de executar
qualquer operação.
Instrução 1
PERIGO
A corrente elétrica proveniente de cabos de alimentação, de telefone e de
comunicações é perigosa.
Para evitar risco de choque:
v Não conecte ou desconecte cabos e não realize instalação, manutenção ou
reconfiguração deste produto durante uma tempestade com raios.
v Conecte todos os cabos de alimentação a tomadas elétricas corretamente
instaladas e aterradas.
v Conecte todos os equipamentos ao qual esse produto será conectado a tomadas
corretamente instaladas.
v Sempre que possível, utilize apenas uma das mãos para conectar ou desconectar
cabos de sinal.
v Nunca ligue qualquer equipamento quando existir evidência de danos por fogo,
água ou na estrutura.
v Desconecte cabos de alimentação, sistemas de telecomunicação, redes e modems
antes de abrir as tampas dos dispositivos, a menos que especificado de maneira
diferente nos procedimentos de instalação e configuração.
v Conecte e desconecte cabos conforme descrito na seguinte tabela, ao instalar ou
movimentar este produto ou os dispositivos conectados, ou ao abrir suas
tampas.
Para Conectar:
Para Desconectar:
1. DESLIGUE Tudo.
1. DESLIGUE Tudo.
2. Primeiramente, conecte todos os cabos
aos dispositivos.
2. Primeiramente, remova os cabos de
alimentação das tomadas.
3. Conecte os cabos de sinal aos
conectores.
3. Remova os cabos de sinal dos conectores.
4. Remova todos os cabos dos dispositivos.
4. Conecte os cabos de alimentação às
tomadas.
5. LIGUE os dispositivos.
Instrução 2
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115
CUIDADO:
Ao substituir a bateria de lítio, utilize apenas uma bateria IBM, Número de Peça
33F8354 ou uma bateria de tipo equivalente, recomendada pelo fabricante. Se o seu
sistema possui um móídulo com uma bateria de lítio, substitua-o apenas pelo
mesmo tipo de mídulo, do mesmo fabricante. A bateria contém lítio e pode
explodir se não for utilizada, manuseada e descartada de maneira correta.
Não:
v Jogue ou coloque na água
v Aqueça a mais de 100=C (212=F)
v Conserte nem desmonte
Para descartar a bateria, entre em contato com a área de atendimento a clientes
IBM, pelo telefone (011) 889-8986, para obter informações sobre como enviar a
bateria pelo correio para a IBM.
Instrução 3
PRECAUCIÓN:
Quando produtos a laser (unidades de CD-ROM, unidades de DVD, dispositivos
de fibra ítica, transmissores, etc.) estiverem instalados, observe o seguinte:
v Não remova as tampas. A remoção das tampas de um produto a laser pode
resultar em exposição prejudicial à radiação de laser. Nenhuma peça localizada
no interior do dispositivo pode ser consertada.
v A utilização de controles ou ajustes ou a execução de procedimentos diferentes
dos especificados aqui pode resultar em exposição prejudicial à radiação.
PERIGO
Alguns produtos a laser contêm um diodo laser da Classe 3A ou Classe 3B
embutido. Observe o seguinte:
Radiação de laser quando aberto. Não olhe diretamente para o raio a olho nu ou
com instrumentos íticos, e evite exposição direta ao raio.
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Instrução 4
≥18 kg (37 lbs)
≥32 kg (70,5 lbs)
≥55 kg (121,2 lbs)
CUIDADO:
Ao levantar a máquina, faça-o com segurança.
Instrução 5
CUIDADO:
Os botões Liga/Desliga localizados no dispositivo e na fonte de alimentação não
desligam a corrente elétrica fornecida ao dispositivo. O dispositivo também pode
ter mais de um cabo de alimentação. Para remover toda a corrente elétrica do
dispositivo, assegure que todos os cabos de alimentação estejam desconectados da
fonte de energia elétrica.
2
1
CUIDADO:
Instrução 10
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117
CUIDADO:
Não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobre dispositivos
montados em rack.
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Related service information
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122
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Related service information
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124
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Related service information
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Important:
Toutes les consignes Attention et Danger indiquées dans la bibliothèque Server sont
précédées d’un numéro. Ce dernier permet de mettre en correspondance la
consigne en anglais avec ses versions traduites dans la présente section.
Par exemple, si une consigne de type Attention est précédée du chiffre 1, ses
traductions sont également précédées du chiffre 1 dans la présente section.
Prenez connaissance de toutes les consignes de type Attention et Danger avant de
procéder aux opérations décrites par les instructions.
Notice n= 1
DANGER
Le courant électrique passant dans les câbles de communication, ou les cordons
téléphoniques et d’alimentation peut être dangereux.
Pour éviter tout risque de choc électrique:
v Ne manipulez aucun câble et n’effectuez aucune opération d’installation,
d’entretien ou de reconfiguration de ce produit au cours d’un orage.
v Branchez tous les cordons d’alimentation sur un socle de prise de courant
correctement câblé et mis à la terre.
v Branchez sur des socles de prise de courant correctement câblés tout équipement
connecté à ce produit.
v Lorsque cela est possible, n’utilisez qu’une seule main pour connecter ou
déconnecter les câbles d’interface.
v Ne mettez jamais un équipement sous tension en cas d’incendie ou d’inondation,
ou en présence de dommages matériels.
v Avant de retirer les carters de l’unité, mettez celle-ci hors tension et déconnectez
ses cordons d’alimentation, ainsi que les câbles qui la relient aux réseaux, aux
systèmes de télécommunication et aux modems (sauf instruction contraire
mentionnée dans les procédures d’installation et de configuration).
v Lorsque vous installez ou que vous déplacez le présent produit ou des
périphériques qui lui sont raccordés, reportez-vous aux instructions ci-dessous
pour connecter et déconnecter les différents cordons.
Connexion
Déconnexion
1. Mettez les unités hors tension.
1. Mettez les unités hors tension.
2. Commencez par brancher tous les
cordons sur les unités.
2. Débranchez les cordons d’alimentation
des prises.
3. Branchez les câbles d’interface sur des
connecteurs.
3. Débranchez les câbles d’interface des
connecteurs.
4. Branchez les cordons d’alimentation sur 4. Débranchez tous les câbles des unités.
des prises.
5. Mettez les unités sous tension.
Related service information
127
Notice n= 2
ATTENTION:
Remplacez la pile au lithium usagée par une pile de référence identique
exclusivement - voir la référence IBM - ou par une pile équivalente
recommandée par le fabricant. Si votre système est doté d’un module contenant
une pile au lithium, vous devez le remplacer uniquement par un module
identique, produit par le même fabricant. La pile contient du lithium et présente
donc un risque d’explosion en cas de mauvaise manipulation ou utilisation.
v Ne la jetez pas à l’eau.
v Ne l’exposez pas à une température supérieure à 100 °C.
v Ne cherchez pas à la réparer ou à la démonter.
Pour la mise au rebut, reportez-vous à la réglementation en vigueur.
Notice n= 3
ATTENTION:
Si des produits laser sont installés (tels que des unités de CD-ROM ou de DVD,
des périphériques contenant des fibres optiques ou des émetteurs-récepteurs),
prenez connaissance des informations suivantes:
v N’ouvrez pas ces produits pour éviter une exposition directe au rayon laser.
Vous ne pouvez effectuer aucune opération de maintenance à l’intérieur.
v Pour éviter tout risque d’exposition au rayon laser, respectez les consignes de
réglage et d’utilisation des commandes, ainsi que les procédures décrites dans
le présent document.
DANGER
Certains produits laser contiennent une diode laser de classe 3A ou 3B. Prenez
connaissance des informations suivantes:
Rayonnement laser lorsque le carter est ouvert. évitez de regarder fixement le
faisceau ou de l’observer à l’aide d’instruments optiques. évitez une exposition
directe au rayon.
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Notice n= 4
≥18 kg
≥32 kg
≥55 kg
ATTENTION:
Faites-vous aider pour soulever ce produit.
Notice n= 5
ATTENTION:
Le bouton de mise sous tension/hors tension de l’unité et l’interrupteur
d’alimentation du bloc d’alimentation ne coupent pas l’arrivée de courant
électrique à l’intérieur de la machine. Il se peut que votre unité dispose de
plusieurs cordons d’alimentation. Pour isoler totalement l’unité du réseau
électrique, débranchez tous les cordons d’alimentation des socles de prise de
courant.
2
1
Notice n= 10
Related service information
129
ATTENTION:
Ne posez pas d’objet dont le poids dépasse 82 kg sur les unités montées en
armoire.
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Wichtig:
Alle Sicherheitshinweise in dieser Server-Bibliothek beginnen mit einer Nummer.
Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den
übersetzten Versionen dieses Hinweises in diesem Abschnitt.
Wenn z. B. ein Sicherheitshinweis mit der Nummer 1 beginnt, so erscheint die
übersetzung für diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis
1.
Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.
Hinweis 1
VORSICHT
Elektrische Spannungen von Netz-, Telefon- und Datenübertragungsleitungen sind
gefährlich.
Aus Sicherheitsgründen:
v Bei Gewitter an diesem Gerät keine Kabel anschließen oder l÷sen. Ferner keine
Installations-, Wartungs- oder Rekonfigurationsarbeiten durchführen.
v Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem
Schutzkontakt anschließen.
v Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit
ordnungsgemäß geerdetem Schutzkontakt anschließen.
v Signalkabel m÷glichst einhändig anschließen oder l÷sen.
v Keine Geräte einschalten, wenn die Gefahr einer Beschädigung durch Feuer,
Wasser oder andere Einflüsse besteht.
v Die Verbindung zu den angeschlossenen Netzkabeln,
Telekommunikationssystemen, Netzwerken und Modems ist vor dem ÷ffnen des
Gehäuses zu unterbrechen. Es sei denn, dies ist in den zugeh÷rigen Installationsund Konfigurationsprozeduren anders angegeben.
v Nur nach den nachfolgend aufgeführten Anweisungen arbeiten, die für
Installation, Transport oder ÷ffnen von Gehäusen von Personal Computern oder
angeschlossenen Einheiten gelten.
Kabel anschlieβen:
Kabel l÷sen:
1. Alle Geräte ausschalten und Netzstecker 1.
ziehen.
2.
2. Zuerst alle Kabel an Einheiten
3.
anschließen.
4.
3. Signalkabel an Anschlußbuchsen
anschließen.
Alle Geräte ausschalten.
Zuerst Netzstecker von Steckdose l÷sen.
Signalkabel von Anschlußbuchsen l÷sen.
Alle Kabel von Einheiten l÷sen.
4. Netzstecker an Steckdose anschließen.
5. Gerät einschalten.
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131
Hinweis 2
ACHTUNG:
Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer
33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr
System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit
dem selben Modultyp vom selben Hersteller. Die Batterie enthält Lithium und
kann bei unsachgemäßer Verwendung, Handhabung oder Entsorgung explodieren.
Die Batterie nicht:
v mit Wasser in Berührung bringen.
v über 100 C erhitzen.
v reparieren oder zerlegen.
Die ÷rtlichen Bestimmungen für die Entsorgung von Sondermüll beachten.
Hinweis 3
ACHTUNG:
Wenn ein Laserprodukt (z. B. CD-ROM-Laufwerke, DVD-Laufwerke, Einheiten mit
Glasfaserkabeln oder Transmitter) installiert ist, beachten Sie folgendes.
v Das Entfernen der Abdeckungen des CD-ROM-Laufwerks kann zu gefährlicher
Laserstrahlung führen. Es befinden sich keine Teile innerhalb des
CD-ROM-Laufwerks, die vom Benutzer gewartet werden müssen. Die
Verkleidung des CD-ROM-Laufwerks nicht ÷ffnen.
v Steuer- und Einstellelemente sowie Verfahren nur entsprechend den
Anweisungen im vorliegenden Handbuch einsetzen. Andernfalls kann
gefährliche Laserstrahlung auftreten.
VORSICHT
Manche CD-ROM-Laufwerke enthalten eine eingebaute Laserdiode der Klasse 3A
oder 3B. Die nachfolgend aufgeführten Punkte beachten.
Laserstrahlung bei ge÷ffneter Tür. Niemals direkt in den Laserstrahl sehen, nicht
direkt mit optischen Instrumenten betrachten und den Strahlungsbereich meiden.
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Hinweis 4
≥18 kg
≥32 kg
≥55 kg
ACHTUNG:
Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen
beachten.
Hinweis 5
ACHTUNG:
Mit dem Betriebsspannungsschalter an der Vorderseite des Servers und dem
Betriebsspannungsschalter am Netzteil wird die Stromversorgung für den Server
nicht unterbrochen. Der Server k÷nnte auch mehr als ein Netzkabel aufweisen. Um
die gesamte Stromversorgung des Servers auszuschalten, muß sichergestellt
werden, daß alle Netzkabel aus den Netzsteckdosen herausgezogen wurden.
2
1
Hinweis 10
Related service information
133
ACHTUNG:
Keine Gegenstände, die mehr als 82 kg wiegen, auf Rack-Einheiten ablegen.
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Importante:
Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione Server
Library iniziano con un numero. Questo numero viene utilizzato per confrontare
avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in
questa sezione.
Ad esempio, se un avviso di attenzione inizia con il numero 1, la relativa versione
tradotta è presente in questa sezione con la stessa numerazione.
Prima di eseguire una qualsiasi istruzione, accertarsi di leggere tutti gli avvisi di
attenzione e di pericolo.
Avviso 1
PERICOLO
La corrente elettrica circolante nei cavi di alimentazione, del telefono e di segnale è
pericolosa.
Per evitare il pericolo di scosse elettriche:
v Non collegare o scollegare i cavi, non effettuare l’installazione, la manutenzione
o la riconfigurazione di questo prodotto durante i temporali.
v Collegare tutti i cavi di alimentazione ad una presa elettrica correttamente
cablata e munita di terra di sicurezza.
v Collegare qualsiasi apparecchiatura collegata a questo prodotto ad una presa
elettrica correttamente cablata e munita di terra di sicurezza.
v Quando possibile, collegare o scollegare i cavi di segnale con una sola mano.
v Non accendere qualsiasi apparecchiatura in presenza di fuoco, acqua o se sono
presenti danni all’apparecchiatura stessa.
v Scollegare i cavi di alimentazione, i sistemi di telecomunicazioni, le reti e i
modem prima di aprire i coperchi delle unità, se non diversamente indicato nelle
procedure di installazione e configurazione.
v Collegare e scollegare i cavi come descritto nella seguente tabella quando si
effettuano l’installazione, la rimozione o l’apertura dei coperchi di questo
prodotto o delle unità collegate.
Per collegare:
Per scollegare:
1. SPEGNERE tutti i dispositivi.
1. SPEGNERE tutti i dispositivi.
2. Collegare prima tutti i cavi alle unità.
3. Collegare i cavi di segnale ai connettori.
2. Rimuovere prima i cavi di alimentazione
dalle prese elettriche.
4. Collegare i cavi di alimentazione alle
prese elettriche.
3. Rimuovere i cavi di segnale dai
connettori.
5. ACCENDERE le unità.
4. Rimuovere tutti i cavi dalle unità.
Related service information
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Avviso 2
ATTENZIONE:
Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con
numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate
dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente
una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a
quello fornito dal produttore. La batteria contiene litio e può esplodere se
utilizzata, maneggiata o smaltita impropriamente.
Evitare di:
v Gettarla o immergerla in acqua
v Riscaldarla ad una temperatura superiore ai 100=C
v Cercare di ripararla o smontarla
Smaltire secondo la normativa in vigore (D.Lgs 22 del 5/2/9) e successive
disposizioni nazionali e locali.
Avviso 3
ATTENZIONE:
Quando si installano prodotti laser come, ad esempio, le unità DVD, CD-ROM, a
fibre ottiche o trasmettitori, prestare attenzione a quanto segue:
v Non rimuovere i coperchi. L’apertura dei coperchi di prodotti laser può
determinare l’esposizione a radiazioni laser pericolose. All’interno delle unità
non vi sono parti su cui effettuare l’assistenza tecnica.
v L’utilizzo di controlli, regolazioni o l’esecuzione di procedure non descritti nel
presente manuale possono provocare l’esposizione a radiazioni pericolose.
PERICOLO
Alcuni prodotti laser contengono all’interno un diodo laser di Classe 3A o Classe
3B. Prestare attenzione a quanto segue:
Aprendo l’unità vengono emesse radiazioni laser. Non fissare il fascio, non
guardarlo direttamente con strumenti ottici ed evitare l’esposizione diretta al fascio.
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Avviso 4
≥18 kg
≥32 kg
≥55 kg
ATTENZIONE:
Durante il sollevamento della macchina seguire delle norme di sicurezza.
Avviso 5
ATTENZIONE:
Il pulsante del controllo dell’alimentazione situato sull’unità e l’interruttore di
alimentazione posto sull’alimentatore non disattiva la corrente elettrica fornita
all’unità. L’unità potrebbe disporre di più di un cavo di alimentazione. Per
disattivare la corrente elettrica dall’unità, accertarsi che tutti i cavi di alimentazione
siano scollegati dalla sorgente di alimentazione.
2
1
Avviso 10
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ATTENZIONE:
Non poggiare oggetti che pesano più di 82 kg sulla parte superiore delle unità
montate in rack.
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Importante:
Todas las declaraciones de precauciín de esta Biblioteca del servidor empiezan con un
número. Dicho número se emplea para establecer una referencia cruzada de una
declaraciín de precauciín o peligro en inglés con las versiones traducidas que de
dichas declaraciones pueden encontrarse en esta secciín.
Por ejemplo, si una declaraciín de peligro empieza con el número 1, las
traducciones de esta declaraciín de precauciín aparecen en esta secciín bajo
Declaraciín 1.
Lea atentamente todas las declaraciones de precauciín y peligro antes de llevar a
cabo cualquier operaciín.
Declaración 1
PELIGRO
La corriente eléctrica de los cables telefínicos, de alimentaciín y de comunicaciones
es perjudicial.
Para evitar una descarga eléctrica:
v No conecte ni desconecte ningún cable ni realice las operaciones de instalaciín,
mantenimiento o reconfiguraciín de este producto durante una tormenta.
v Conecte cada cable de alimentaciín a una toma de alimentaciín eléctrica con
conexiín a tierra y cableado correctos.
v Conecte a tomas de alimentaciín con un cableado correcto cualquier equipo que
vaya a estar conectado a este producto.
v Si es posible, utilice una sola mano cuando conecte o desconecte los cables de
sent.al.
v No encienda nunca un equipo cuando haya riesgos de incendio, de inundaciín o
de daños estructurales.
v Desconecte los cables de alimentaciín, sistemas de telecomunicaciones, redes y
mídems conectados antes de abrir las cubiertas del dispositivo a menos que se
indique lo contrario en los procedimientos de instalaciín y configuraciín.
v Conecte y desconecte los cables tal como se describe en la tabla siguiente cuando
desee realizar una operaciín de instalaciín, de traslado o de apertura de las
cubiertas para este producto o para los dispositivos conectados.
Para la conexin
Para la desconexiín
1. APÁGUELO todo.
1. APÁGUELO todo.
2. En primer lugar, conecte los cables a los 2. En primer lugar, retire cada cable de
dispositivos.
alimentaciín de la toma de alimentaciín.
3. Conecte los cables de señal a los
conectores.
3. Retire los cables de señal de los
conectores.
4. Conecte cada cable de alimentaciín a la
toma de alimentaciín.
4. Retire los cables de los dispositivos.
5. ENCIENDA el dispositivo.
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Declaración 2
PRECAUCIÓN:
Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza
33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el
fabricante. Si el sistema tiene un mídulo que contiene una batería de litio,
sustitúyalo únicamente por el mismo tipo de mídulo, que ha de estar creado por el
mismo fabricante. La batería contiene litio y puede explotar si el usuario no la
utiliza ni la maneja de forma adecuada o si no se desprende de la misma como
corresponde.
No realice las acciones siguientes:
v Arrojarla al agua o sumergirla
v Calentarla a una temperatura que supere los 100=C (212=F)
v Repararla o desmontarla
Despréndase de la batería siguiendo los requisitos que exija el reglamento o la
legislaciín local.
Declaración 3
PRECAUCIÓN:
Cuando instale productos láser (como, por ejemplo, CD-ROM, unidades DVD,
dispositivos de fibra íptica o transmisores), tenga en cuenta las advertencias
siguientes:
v No retire las cubiertas. Si retira las cubiertas del producto láser, puede quedar
expuesto a radiaciín láser perjudicial. Dentro del dispositivo no existe ninguna
pieza que requiera mantenimiento.
v El uso de controles o ajustes o la realizaciín de procedimientos que no sean los
que se han especificado aquí pueden dar como resultado una exposiciín
perjudicial a las radiaciones.
PELIGRO
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Algunos productos láser contienen un diodo de láser incorporado de Clase 3A o de
Clase 3B. Tenga en cuenta la advertencia siguiente.
Cuando se abre, hay radiaciín láser. No mire fijamente el rayo ni lleve a cabo
ningún examen directamente con instrumentos ípticos; evite la exposiciín directa al
rayo.
Declaración 4
≥18 kg (37 libras)
≥32 kg (70,5 libras) ≥55 kg (121,2 libras)
PRECAUCIÓN:
Tome medidas de seguridad al levantar el producto.
Declaración 5
PRECAUCIÓN:
El botín de control de alimentaciín del dispositivo y el interruptor de alimentaciín
de la fuente de alimentaciín no apagan la corriente eléctrica suministrada al
dispositivo. Es posible también que el dispositivo tenga más de un cable de
alimentaciín. Para eliminar la corriente eléctrica del dispositivo, asegúrese de
desconectar todos los cables de alimentaciín de la fuente de alimentaciín.
2
1
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Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
Declaración 10
PRECAUCIÓN:
No coloque ningún objeto que pese más de 82 kg (180 libras) encima de los
dispositivos montados en bastidor.
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Send us your comments!
We want to know your opinion about this manual (part number 19K6408). Your
input will help us to improve our publications.
Please photocopy this survey, complete it, and then fax it to IBM HMM Survey at
919-543-8167 (USA).
Name: _________________________________________
Phone number: __________________________________
1.
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h Yes h No
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2.
What would you like to see added, changed, or deleted in this manual?
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3.
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4.
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Which servers to you service most?
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Problem determination tips
Due to the variety of hardware and software combinations that can be
encountered, use the following information to assist you in problem determination.
If possible, have this information available when requesting assistance from Service
Support and Engineering functions.
v Machine type and model
v Processor or hard disk upgrades
v Failure symptom
– Do diagnostics fail?
– What, when, where, single, or multiple systems?
– Is the failure repeatable?
– Has this configuration ever worked?
– If it has been working, what changes were made prior to it failing?
– Is this the original reported failure?
v Reference/Diagnostics version
– Type and version level
v Hardware configuration
– Print (print screen) configuration currently in use
– BIOS level
v Operating system software
– Type and version level
Note: To eliminate confusion, identical systems are considered identical only if
they:
1. Are the exact machine type and models
2. Have the same BIOS level
3. Have the same adapters/attachments in the same locations
4. Have the same address jumpers/terminators/cabling
5.
6.
7.
8.
Have
Have
Have
Have
the
the
the
the
same
same
same
same
software versions and levels
Reference/Diagnostics Diskette (version)
configuration options set in the system
setup for the operation system control files
Comparing the configuration and software set-up between ″working and
non-working″ systems will often lead to problem resolution.
Notices
References in this publication to IBM products, programs, or services do not imply
that IBM intends to make these available in all countries in which IBM operates.
Any reference to an IBM product, program, or service is not intended to state or
imply that only that IBM product, program, or service may be used. Subject to
IBM’s valid intellectual property or other legally protectable rights, any
functionally equivalent product, program, or service may be used instead of the
IBM product, program, or service. The evaluation and verification of operation in
conjunction with other products, except those expressly designated by IBM, are the
responsibility of the user.
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Trademarks
The following items are trademarks of the IBM Corporation in the United States or
other countries or both:
HelpCenter
IBM
NetBAY3
SystemXtra
HelpFax
OS/2
ThinkPad
Netfinity
The following terms are trademarks of other companies:
Notes
Lotus Development Corporation
MMX and Pentium are trademarks or registered trademarks of Intel Corporation.
UNIX is a trademark or registered trademark of The Open Group in the United
States and other countries.
Windows NT is a trademark or registered trademark of Microsoft Corporation.
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Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG
Part Number: 24P2922
Printed in the United States of America
on recycled paper containing 10%
recovered post-consumer fiber.
(1P) P/N: 24P2922
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