Siemens HiPath 4000 User manual

Siemens HiPath 4000 User manual
HiPath 4000 V6
Best-In-Class Converged Communications for the Medium to
Large Enterprise
HiPath 4000 has sold more than 18 million ports in 80 countries across
the globe. As a proven converged communication solution it provides
business process and workflow integration, high availability, strong
security, powerful performance and unified communications choices
for any business.
Communication for the open minded
Siemens Enterprise Communications
The HiPath 4000 is a converged IP communication platform for companies
with 300 up to 100,000 users. The maturity and feature-richness of
HiPath 4000 is proven daily in more than 25,000 customer installations.
The future-proof architecture supports IP-distributed branch concepts and
complex corporate networks as well as stand-alone systems.
With the new HiPath 4000 V6 software
architecture, it is designed to offer customers cost effective choices to optimize and
secure communications that help enterprises increase workplace productivity and
As a powerful and highly available communications solution, it offers a rich set of
endpoints, mobility choices, edge solutions, unified communications and standards-based integration and interoperability with business-critical applications and
HiPath 4000 V6 – Cost Effective Choices
HiPath 4000 V6 Software: Flexible, Reliable, Scalable, and Open
It ties this capability together with its builtin assistant and powerful set of system
management applications that are easy to
use and provide comprehensive capability
to system administrators. Coupled with a
strong global presence and availability of
Siemens’ OpenScale services, it allows
enterprises to maintain business continuity
and to focus on their own strengths.
IT architecture
Modular, stackable, and
reliable solution for
seamless expansion
HiPath 4000 V6 offers an ideal solution for
an enterprise communications infrastructure – regardless of size and location
requirements. With its modularity, the
availability of scalable access points, software-based branches, plus powerful networking support – analog, TDM, or IP – it
provides a perfect solution for seamless
expansion and can be integrated in any IP
The HiPath 4000 communication server is
the high available central control unit with
redundant power supplies and hot-redundant LAN interfaces. The new
HiPath 4000 V6 duplex architecture enables complete redundancy for call control,
CSTA application connectivity and administration, even in geo-separated locations.
The AP 3700 access points fit in a standard
19-inch shelf and are integrated directly in
the IT infrastructure.
The HiPath 4000 SoftGate application
offers software-based and cost-effective
HiPath 4000 VoIP functionalities running
on standard x86 server platforms.
The HiPath 4000 communication server
can be flexibly implemented in configurations to support smallest to the largest enterprise. It supports up to 15 directly connected access points plus 83 IP-distributed
access points or SoftGate server.
A maximum of 12,000 subscribers can be
supported in these configurations per
HiPath 4000 communication server. Configurations with up to 100,000 users can be
implemented without difficulty in
networked systems.
The modular structure of HiPath 4000 also
enables cost-effective resilience solutions
to be realized in small and mid-sized configurations.
OpenScape Convergence
OpenScape Convergence Driver is the standard server deployment of the new
HiPath 4000 V6 software architecture and
is an important step in the OpenPath Transformation strategy for new and existing
OpenScape Voice solutions. The Convergence Driver strategy is to combine the
HiPath 4000 capabilities with OpenScape
Voice SIP capabilities, offering our customer the best of both worlds in hybrid
With OpenScape Convergence Driver, our
solution bridges the HiPath 4000 and
OpenScape Voice worlds seamlessly and
cost-effectively on standard servers, allowing customers to move to OpenScape
Voice when they are ready.
Access Point Emergency
HiPath 4000 AP-Emergency completes the
survivability functionality for access points
(AP) and HiPath 4000 SoftGate. With APE, a
continued operation is also possible in the
event of a failure of the central call control
or WAN Link failure to central call control.
In cases of host system failure, this survivability software can assume control of
AP 3700 IP, other IP-APs, or SoftGates –
thus ensuring sustained communication
capabilities within the enterprise. A prerequisite is that the APs controlled by a survivability unit still have a functional IP infrastructure. This gives you optimal security
for all access points and SoftGate branches
connected to the HiPath 4000 communication server.
Signaling and Payload
Survivability for IP branches
For this, voice is routed via PSTN and signaling is routed via IP or PSTN survivability
connections for IP branches. This expanded
survivability functionality can be used as an
alternative dynamic path if the IP network
fails, all available VoIP resources are occupied, or IP quality is found to be poor. Also,
static configuration of payload routing over
PSTN can be used for smooth transformations of existing branch offices from PSTN to
IP networking. This flexible mix between IP
and TDM networking for payload and best
possible signaling capabilities allows the
migration from heterogeneous to homogeneous branch networks with centralized
application deployments at customer pace.
Signaling and Payload survivablity allows
highest flexibility in optimization operational expenses (OPEX) – in any market or
communication environment.
HiPath 4000 SoftGate
The HiPath 4000 SoftGate application provides cost-effective VoIP functionalities
with reliable branch survivability options
and an easy IT integration in the HiPath
4000 solution and management suite. This
new software application offers full HiPath
feature access for IP endpoints and SIP connectivity for trunking and subscriber, based
upon a standard server with Linux
SLES 11 SP1.
Any HiPath 4000 SoftGate site integrates
seamlessly in the communication system
and network like any IPDA access point
(AP 3700 IP with HG 3500) – in terms of
features and administration.
The open architecture of the HiPath 4000
SoftGate application also enables integration in a VMWare virtualization environment, IPv6 capabilities, or peer-to-peer
video integration.
With this application, customers can
reduce capital cost (CAPEX) plus operational cost (OPEX) and deploy centralized
applications with uniform user experience.
Using SoftGate media server capabilities, it
can also be used for software-based
music-on-hold and announcements
IP gateway HG 3500
HG 3500 is an IP gateway for seamless
migration to a VoIP infrastructure.
HG 3500 offers:
• HiPath Feature Access (HFA) for IP Endpoints, such as OpenStage HFA or
• IP connectivity between IP branches and
direct-connected access points.
• Feature-rich SIP-Q trunking for connections to HiPath 4000, OpenScape Voice
and other HiPath platforms
• Native SIP subscribers, such as
OpenStage SIP or OpenScape
• Native SIP trunking
• Flexible and economical SIP connectivity
with service providers
• Signaling and Payload encryption based
on TLS and SRTP
• Up to 120 simultaneous connections
• Simultaneous use of several functions
e.g. subscribers and trunking
• A-law/µ-law conversion capabilities
• Resilience for HG 3500 functions with
HG 3500 standby board
• IP connectivity resilience with redundant LAN interfaces
• High voice quality via embedded
G.168-compliant echo cancellation and
end-to-end payload connections
• T.38 Fax transmissions for SIP subscribers, SIP trunking, and IP connectivity
between IP branches (AP 3700 IP or
• Voice compression (e.g. G.729)
• Adaptive jitter buffer
• Voice activity detection
• Comfort noise generation
• Packet loss concealment
• SNMP Network management support
(SNMP Agent, SNMP Version 2, MIB2,
Private MIB for media streams)
• QoS in accordance with IEEE 802.1p/q
(VLAN tagging) and DiffServ
(IETF RFC 2474)
• Support of QoS Data Collection (QDC)
for VoIP quality monitoring
Software and features
The HiPath 4000 software installed on the
Linux SLES 11 SP1 operating sytem offers a
full set of converged enterprise-class communication features.
User features
Networking features
• Redial
Easy and flexible licensing
• Name key
HiPath 4000 V6 Flex License is the new
brand name for the flexible licensing concept that is used for the enterprise-class
functionalities that are supported for the
different subscriber and trunking interfaces. Every analog, TDM, IP, cordless
(DECT), and WLAN subscriber interface is
part of the Flex License. The same is valid
for every analog, TDM, and IP trunking
• Call journal
HiPath 4000 can be connected to public
and private networks via a wide variety of
protocols including analog, TDM, and IP
trunks using standard protocols such as
QSIG, native SIP, and other open interfaces
like CSTA. HiPath 4000 also enables the creation and operation of efficient, homogeneous and economical global communication networks. HiPath Networking can be
performed via ISDN or IP – always with the
full CorNet NQ feature offering. CorNet NQ
is a signaling protocol for private network
solutions based on Siemens standards. It is
aligned with the international Q.SIG private
network protocol for private networks.
In addition to the already known
HiPath 4000 functionalities, voicemail and
basic CTI functionality are part of
HiPath 4000 V6 Flex License. Flex License
offers highest possible flexibility for license
• Directed call park
System features
• Integrated connectivity for analog, TDM,
HFA, and SIP subscribers
• Cost-saving Least Cost Routing for analog, TDM, and IP trunks
• Attendant Console
• Different time zones
• Multilingual user interfaces
• Virtual numbering plan
• Multitenant functionality
• IP Distributed Architecture (IPDA)
• Software-based branches –
HiPath 4000 SoftGate: Flexible configuration of local tones and announcements per branch office
• Branch survivability
• Gatekeeper redundancy for HFA subscribers
• Bandwidth resource manager for IP endpoints and branches
• IPDA Signaling and Payload survivability
• Signaling (TLS) and Payload (SRTP)
encryption for VoIP (Voice over IP) connections
• PKI integration for Signaling and Payload encryption
• CTI integration of business applications
• XML Phones Services interface for easy
and cost-effective workflow integration
• Call detail recording
• Operation with/without direct inward
• Integration of SIP-based video endpoints
• SNMP Proxy Agent
• Emergency dialing
• Multi-Level Precedence and Preemption
• HiPath 4000 Assistant for convenient
administration of the HiPath 4000 system
• Remote administration – serviceability
• Speed dialing system/individual
• Toggling
• Call transfer
• Call deflection
• Callback
• Message waiting indication
• Call waiting
• Call park
• Do-Not-Disturb
• Flexible and enhanced call forwarding
• Eight-party conference
• Direct station selection key function
• Override and prevention of override
• Camp-on
• Hotline
• Mobile HFA (network-wide user
• Personal ID number (PIN)
• Executive/secretary functions
• Intercom features
• Integrated multiline key functionality
• Network-wide hunt groups
• Network-wide pickup groups
• One-Number service – parallel ringing
• Charge display
• Acoustic and visual status for Signaling
and Payload encryption
• And much more
The feature handling is identical for digital
system telephones, e.g. OpenStage T, and
IP telephones, e.g. OpenStage HFA (HiPath
Feature Access).
SIP-Q based networking provides full feature offering in any networking scenario
between HiPath 4000 and in combination
with OpenScape Voice. With
HiPath 4000 V6, the SIP-based IP networking is the preferred, secure, and futureoriented standard networking mechanism.
The most significant advantages of these
homogeneous networks include the following:
• Central administration with
HiPath 4000 Manager
• Deployment of central applications like
OpenScape Xpressions and
OpenScape UC
• Enhanced voice features such as call
pick-up group, call park, directed call
pick-up, call forwarding, callback on
busy and callback no answer
• Optimized use of the corporate network
through cost-optimized routing (Least
Cost Routing, LCR)
– LCR ensures that the most economical route is selected. Time-based to
different carriers
– Central administration of all LCR data
with HiPath 4000 Manager, local and
network-wide administration of all
outgoing, incoming, and internal
HiPath 4000 Assistant
HiPath 4000 Manager
Deployment Service
HiPath 4000 Assistant is an integrated
management system tool with web-based
administration interface for local configuration, necessary service tools, and an integrated SNMP Proxy agent (for sending
HiPath 4000 errors and alarms as SNMP
The HiPath 4000 Manager is the central
management platform for HiPath 4000 systems. As Element Manager, it is an integral
component of the HiPath MetaManagement architecture.
The Deployment Service (DLS) provides an
integrated solution for customers and service personnel to administer IP devices (IP
phones and clients) in HiPath and nonHiPath networks. This includes HFA/H.323
and SIP based networks also including
OpenScape Voice. DLS is the central system
where device and QoS related parameters
of HiPath IP devices are administered for
the customer’s entire network. Additionally, DLS takes over the distribution of certificates for deploying TLS (Transport Layer
Security) and is also able to create certificates where there is no existing customer
PKI (Public Key Infrastructure) framework.
Existing HiPath 4000 Assistant functionalities:
• Common platform for service and administration with single sign-on
• Inherent part of each HiPath 4000
• Automated synchronization with system
• Configuration management
• HiPath 4000 CSTA configuration
• Inventory management
• "Backup&Restore
• Switch diagnosis support
• "Realtime Diagnosis System
• Error message interpreter
• "Integrated fault management for service usage
• Integrated performance management
for 1000 users
• Web client
• Integrated configurator for linear
HiPath 4000 Manager offers:
• Configuration Management (CM)
• Performance Management (PM)
• Collecting Agent (COL)
• Application Programming Interface
• SNMP Proxy Agent
• Additional HiPath MetaManagement
• HiPath Fault Management (HiPath FM)
• HiPath Accounting Management
(HiPath AM)
• HiPath User Management (HiPath UM)
• HiPath QoS Management
The HiPath MetaManagement architecture
enables the efficient and cost-effective
management of the HiPath communication network within managed service solutions:
• Open and flexible for adaption to any
operator model
• From self maintenance to complete
outsourcing models
Desktop productivity
OpenStage phone family
The OpenStage product family enables
innovative user solutions with its intuitively
designed functionality and operability. The
devices are open for access to different services and applications through interoperability with other devices.
Access to the most frequently used telephony functions such as separation, call
forwarding, loudspeakers and to dedicated
applications such as the phone book, caller
list, and answering machine is simplified
via fixed function buttons.
OpenStage works with the latest developments in the field of acoustics and therefore offers superb voice quality in the handheld unit and hands-free mode (through
handset design, loudspeakers, housing
volume, and wide-band codecs G.722).
HiPath 4000 V6 supports the various
OpenStage families: OpenStage T (TDM),
OpenStage HFA (HiPath Feature Access)
and OpenStage SIP (with the basic scope of
features such as name display, transfer,
conferencing, call deflection,...).
OpenStage Key Modules and OpenStage
Busy Lamp Field Module with
90 programmable keys are also supported.
The OpenStage family is designed to be
extremely user friendly and simplifies feature implementation. Innovative operating
elements based on advanced technologies
were used in designing the user interface.
Touch/sensor buttons with integrated color
LEDs, TouchSliders for volume control,
TouchGuide navigation and large, swiveling graphic color TFT displays with backlighting go far to simplify user interaction.
Customized telephony functions, speed
dial (by name) or line buttons are easy to
operate using freely programmable
touch/sensor buttons with the function
appearing on the display.
OpenStage 80
OpenStage 60
OpenStage 40
OpenStage 30 with
OpenStage Key Module 15
OpenScape Personal Edition
Busy Lamp Field (BLF-Win)
HiPath 4000 phone services
OpenScape Personal Edition is the latest IPbased softphone software that can be used
with HiPath 4000. The Personal Edition is
ideal for all mobile and stationary applications. It offers the option of integrating corporate directories and personal call lists via
LDAP. Powered by a highly sophisticated
and intuitive user interface, OpenScape
Personal Edition is a constant companion
for customers who also need to receive and
make calls outside their office environment.
The Busy Lamp Field BLF-Win is an application for the PC-based attendant console,
AC-Win IP. The constant availability of information about the current status of the
extensions enables more efficient and
faster handling of incoming calls.
In conjunction with a HiPath 4000 system
phone (e.g. OpenStage T) the integrated
phone services provide new kinds of features to increase workplace productivity.
The functions can be set up on the end
device to be called up either by separate
keys or via a menu that is called up via a single application key. The connection between HiPath 4000 and the corporate directory is generated by the HiPath 4000
platform. Some uses include:
HiPath Trading /
OpenScape Xpert
For the trading and financial markets of
today it is of vital importance that decisions
can be made quickly. Efficient and reliable
communication technology is crucial for
success. HiPath Trading offers dealers and
brokers a decisive competitive advantage
with its innovative architecture, its
enhanced graphical user interface and its
extensive feature set.
The OpenScape Xpert solution provides the
known HiPath Trading functionalities as a
SIP-based IP solution.
Attendant Console (AC-Win)
The enhanced attendant console AC-Win IP
is a PC-based application for Microsoft
Windows XP, Windows Vista, and
Windows 7 that permits the convenient
traffic management by live attendants,
using a USB headset/handset. AC-Win IP
can be used with two (AC-Win 2Q IP) or
twelve queues (AC-Win MQ). The PC-based
attendant console is connected to the
HiPath 4000 via IP (HG 3500 or
HiPath 4000 SoftGate).
Directory Service (DS-Win)
DS-Win increases the efficiency and the
communication quality of the telephone
switch by quickly forwarding incoming
calls to the AC-Win attendant console or
optiPoint/OpenStage work points. Through
optional connection with the Outlook or
Lotus Notes calendar, the operator can
check whether the intended call recipient is
currently present or absent. In combination
with HiPath 4000 Manager, DS-Win is integrated in the directory data as a single
entry point concept.
HiPath Meet-Me
Conference Server (MMCS)
• EasyLookup: Simple access to the corporate directory (LDAP) via search parameters, output of results on the display,
and direct dialing of the displayed
phone number
• EasySee: Output of information from
the corporate directory as PhoneCard on
the PC
• EasyMail: Opening of an e-mail window
on the PC with the e-mail addresses of
all contacts connected in active phone
Thanks to MMCS, all participants of a conference can dial in regardless of their current location and their infrastructure. All
participants simply call the same number
and are directly connected with each other
– without having to take the trouble of having to call all participants. MMCS offers
1,000 meet-me conference rooms with up
to 30 participants. Design and editing of
personal conferences is performed by the
employees themselves, with the ability to
save the settings for conferences being
held regularly.
HiPath MMCS allows assigning private,
individual conference rooms for Executives
with guaranteed conference seats. Easy to
remember in just adding a prefix to an
existing extension number.
Cordless Enterprise
HiPath Cordless Enterprise enables cordless
telephony with the user-friendly features of
the system. Compliance with the international Digital Enhanced Cordless Telecommunication (DECT) standard guarantees
first-class sound quality, wide-area coverage, high user density, and privacy.
The modular extendible system architecture is based on integrated radio switching
boards and base stations which are connected to the HiPath 4000 communication
system via digital interfaces. This allows
the planning and implementation of costeffective installations that meet coverage
and demand needs.
The full incorporation of HiPath Cordless
Enterprise into the existing administration
and maintenance concept designed for
HiPath 4000 makes HiPath Cordless Enterprise an extremely service-friendly product.
User-friendly handsets with excellent voice
quality and an interactive user interface are
extremely popular with users of mobile
telephones and increase productivity in the
workplace by providing greater availability
and more flexible communication.
HiPath Wireless with
optiPoint WL2 Professional
Powerful wireless phone solutions for the
workplace. As your enterprise benefits
from the cost savings and simplified
management of a converged voice and
data network, the next logical step is to add
wireless capabilities for real-time IP communications. Equip your employees with
the most advanced wireless voice solution
that helps them stay productive and move
about the work place or campus freely.
HiPath Wireless provides enterprise-grade
wireless voice solutions that respond to
your flexibility and changing needs.
OpenScape MobileConnect
OpenScape MobileConnect is a Fixed
Mobile Convenience (FMC) solution for
enterprises. It extends SIP and availability
functionality to dual mode Wi-Fi/cellular
handsets in both VoWLAN and mobile
phone networks.
The OpenScape MobileConnect solution is
made up of a central MobileConnect system and the OpenScape MobileConnect client on the dual mode device. Users benefit
from increased productivity and enhanced
availability from the "one number/one
voice mailbox" functionality and uninterrupted roaming. IT managers profit from
better control of mobile phone costs and
call charges.
Unified Communications
OpenScape UC Enterprise
OpenScape UC Application is at the heart of
Siemens Enterprise Communications' unified communications portfolio; enabling
presence-based, real-time communications so your teams can collaborate like
never before. This means you can offer
greater customer service, bring products to
market faster, and respond to new challenges as they arise.
Seamless integration into your current
infrastructure means you can exploit and
maximize your current investments, and
benefit from enhanced unified communications right now.
By integrating OpenScape UC Application
Enterprise Edition with your current solution, for example Cisco's WebEx, Microsoft's Live Meeting and IBM's Lotus Sametime, your staff can preserve their unified
user interface. And if you need to integrate
your voice, IM and conferencing with your
groupware platform, OpenScape UC Application Enterprise Edition can unify all your
communications together into one, simple,
seamless experience for your users.
SIP Service Provider
HiPath 4000
Business applications
(VM, UM, UC,
contact center
call center,...)
I and C
video conferencing
AP 3700
Digital, SIP &
HFA phones
video conferencing
HiPath 4000 V6 and Choices in Unified Communications
OpenScape Xpressions
OpenScape ComAssistant
OpenScape ComAssistant V2.0 is an enterprise application which provides personal
communication controls to automatically
route and manage incoming calls, based
upon a user's availability.
• Support for Windows, web, and mobile
clients and provision of a voice portal
The HiPath 4000 V6 delivers cost-effective
choices in unified messaging functionality
through packaged and modular features
available with OpenScape Xpressions V6. It
enables built-in voice messaging, unified
messaging, voice conferencing, web conferencing, instant messaging, text messaging, presence, and fax. These unified communications options coupled with CTI
services help embed powerful communications capability directly into business processes creating an efficient and effective
• HFA Softphone functionality
OpenScape Contact Center
• Well-designed user interface that is very
easy to use and is harmonized for all clients
OpenScape Contact Center solutions allow
you to interact with customers at the highest level, improving satisfaction, increasing
revenue and loyalty and enhancing productivity.
• Comprehensive presence management
for both users and phones
• Preferred device to control availability
• Integrated voice messaging
• Powerful, software-based conference
management with innovative features
• Modular product structure with the
option of increasing functionality as
needed in steps
• Instant messaging und web conferencing (with 3rd-party products)
OpenScape Contact Center is a set of
packaged software applications that
improve the effectiveness and efficiency of
a company's contact center operations
through intelligent skills-based routing,
universal queuing, routing and tracking
across all your media channels, agent and
management tools, and comprehensive
Integrated with your other customer relationship management systems, will
OpenScape Contact Center deliver a worldclass customer service experience. It is
market-proven, fully scalable and can
accommodate small 10-agent environments right up to very large multi-site
enterprise installations.
Presenting a choice of two simple to use
graphical user interfaces (GUI), OpenScape
ComAssistant V2.0 provides users with
rules-based communication filters and
routing capabilities to optimize their accessibility and increase their efficiency.
Since OpenScape ComAssistant V2.0 is
web-based, users can access a full range of
CTI features as:
• Easy telephony with Click&Dial
• Logging of incoming and outgoing calls
in a personal call journal which can be
accessed via web browser – from the
office or from any PC with intranet
• Search in personal address books as well
as access to global LDAP address books,
such as Microsoft Exchange, Lotus
Domino, or HiPath MetaDirectory, for
Click&Dial functionality
Alarming and
Upgrade/Conversion to
HiPath 4000 V6
OpenScape Alarm Response
HiPath Personal Alarm
OScAR-Eco is the ideal mini-server for
alarms for low and customer needs, suitable for nursing homes, small branch
offices and limited use in larger enterprises. Initiators for alarms can include
door contacts and sensors as well as external systems (e.g. nurse call systems in the
hospital), phones, and single-button
medallions. OScAR-Eco raises alarms with
information on the cause including positioning data, thus guaranteeing fastest
mobilization of support staff and service
HiPath Personal Alarm System (HPAS) provides personal security for lone workers or
staff working in hazardous areas or situations. HPAS conforms to section one of
DIN V VDE 0825 and is certified in accordance with BGR139 (German occupational
accident prevention directive). The key
components of HPAS are the emergency
response center (PNEZ), a software application based on OScAR, and emergency calling devices with a voice communication
facility (PNG-S), which are M2 Plus Professional (or EX variant with Plus add-on) or
modified Gigaset M1 professional handsets. In addition to alarm buttons, these
devices feature position and motion sensors, which automatically trigger an alarm
if the user is involved in an accident. HPAS
is not just a personal alarm system. It also
features extensive broadcasting, emergency conference, and alerting functions
with display texts and announcements that
provide information about the cause and
location of an alarm.
• 4-channel connection to HiPath 3000,
HiPath 4000, and OpenScape Voice via
• Variable activation of broadcasts by host
systems (ESPA 4.4.4 or ESPA-X) via contact inputs, a console or phones, or by a
GMD single-button emergency
• Digital I/O and serial data interface
• Various LAN services
• Hassle-free administration via browser
with leading-edge security concept
• Positioning of GMD Medallions in WiFi or
DECT networks
• Flexible broadcast strategies with multitasking
• Detailed logging
• and much more
OpenScape Alarm Response
OScAR-Pro V3R2 is the successor of the
well-known HiPath DAKS V3R1. Thus, it is a
modular system that can operate with
various applications and is scalable within a
wide range. OScAR-Pro offers the following
applications on its server:
• Broadcast/alerting with serial interface
• Broadcast/alerting with ESPA-X interface
• Emergency and high-performance conferences
• Call profiles
• Info telephone
• Internet-Controlled Telephony
Conference (ICTC)
Migrating and Upgrading
All existing HiPath 4000 cPCI systems can
be migrated to HiPath 4000 V6. Older
HiPath 4000 systems can migrated to newest platform using Legacy Trade-in promotion offering. Competitive platforms and
desktops can move on their path to Unified
Communications by purchasing a HiPath
4000 using Competitive Trade-in promotion.
Investment protection of existing
HiPath 4000 licenses can be guaranteed
with OpenScape Software Assurance or
cost-effective upgrades to HiPath 4000 V6
Flex Licenses.
OpenScape Software
A customer who joins this OpenScape
Software Assurance program benefits from
all future software versions. These can be
improved security features or innovative
functionalities. Continuous software
upgrades guarantee long-term software
stability, up-to-date security features, and
improve the OpenScape Unified Communication interfaces towards other products
and solutions.
OpenScape Software Assurance is based on
a recurring payment scheme. All future
investments for software releases are
already integrated in this billing model.
Therefore the OpenScape Software Assurance program improves your budget planning reliability.
Compared to traditional version upgrades,
customers can realize considerable cost
savings with OpenScape Software Assurance.
System interfaces
User interfaces
Integral service platform
• S0 (basic rate interface)
• UP0/E
Twin-wire interface for connecting
OpenStage T telephones
• Transport and network protocol TCP/IP
• HiPath Feature Access (HFA) for
OpenStage HFA endpoints
• Web protocol https
• E1 (S2M) (primary rate interface
30 channels)
• T1 (primary rate interface 24 channels)
• Analog
• Native SIP (SIP service provider)
Networking interfaces
• Basic Rate S0 / Primary Rate E1 (S2M) / T1
The following protocols are supported:
• Analog e.g. MFC-R2, E&M, ...
• IP trunking (H.323 Annex M1)
• SIP trunking to HiPath platforms with
SIP-Q protocol
• Native SIP trunking for IP interoperability
with 3rd-party manufacturers
• Native SIP for IP Endpoints:
e.g. OpenStage SIP
• S0 bus
S0 port for ISDN terminal devices
• Asynchronous protocol PPP
• Remote access via Ethernet or via
• SNMP Proxy Agent
• SFTP for Backup&Restore
• a/b port (CLIP, name display, and MWI
possible) for analog terminal devices
CSTA standards
• ECMA-269: Services for Computer Supported Telecommunications Applications (CSTA) Phase III
• ECMA-323: XML Protocol for
• ECMA-285: ASN1 Protocol for
• ECMA TR/82: Scenarios for
Technical Data
of directly connected access points
of IP-distributed access points
of digital/IP subscribers
HiPath 4000
up to 15
up to 83
up to 12,000
Environmental operating conditions
Air temperature in operation (air cooling)
Power supply voltage
+5 °C to +40 °C
Single Phase
100 V - 240 V
max. 85%
Three Phase
190 V/400 V
Relative air humidity
A "buffered" 48-volt direct current power supply can also be used.
Dimensions and weight
Width x Height x Depth (mm)
HiPath 4000
Communication Server
440 x 170 x 300 (5 U)
max. 13 kg
HiPath AP 3300
773 x 645 x 515
max. 30 kg
HiPath AP 3700
440 x 445 x 433 (11 U)
max. 25 kg
HiPath AP 3300 IP
773 x 645 x 515
max. 30 kg
HiPath AP 3700 IP
440 x 445 x 433 (11 U)
max. 22 kg
EMC Emission
EN55022 Class A
EMC Immunity
EN55024 and
Copyright © Siemens Enterprise
Communications GmbH & Co. KG
Siemens Enterprise
Communications GmbH & Co. KG
is a Trademark Licensee of Siemens AG
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Reference No.: A31002-H3160-D100-1-7629
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apply as described or which may change as a result of
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