Avocent | Equinox Console Manager CCM4850 CCM4850 CCM4850 | User guide | Avocent Equinox Console Manager CCM4850 CCM4850 CCM4850 User guide

Avocent Equinox Console Manager CCM4850  CCM4850 CCM4850 User guide
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Appendix C: DSR Remote Operations Software
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Appendix E: Regaining Access to the DSView Software
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Appendix F: Glossary
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Table 1.1: DSView Software System Configuration Descriptions
Number
Description
Number
Description
1
DSView Software Client
12
Power Device
2
Hub DSView Software Server
13
Generic Appliance
3
Spoke DSView Servers (Optional)
14
Hypervisor Manager
4
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15
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5
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Replication
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Target Devices
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Number
Description
Number
Description
8
ACS Advanced Console Server
19
MergePoint SP Manager
9
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20
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10
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21
Virtual Machines
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SDJH NOTE: A license key permits the operation of the DSView software on the dedicated server. The license key also
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Licenses on page 61.
Minimum requirements for the DSView software
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Table 2.1: Hardware Requirements
Large (>7000 Target
Devices)
Medium (1000-7000 Target Devices)
Windows/Linux Dedicated Physical Server
•
One or more 2+
Ghz Multi-Core
CPU
•
6+ GB RAM
•
80+ GB HDD
Sun Server
•
1 Ghz UltraSparc
III
•
4+ GB RAM
•
40+ GB HDD
1gbps/10gbps LAN
Local or remote database
Windows/Linux Dedicated Physical
Server
•
2+ Ghz CPU
•
4+ GB RAM
•
40+ GB HDD
Small (<1000 Target Devices)
Windows/Linux Dedicated Physical Server or
(ESX/Hyper-V) Virtual Machine (no resource
sharing)
•
Dedicated processing priority 2+Ghz
•
Dedicated 6 GB RAM
•
40GB non-expanding HDD
Sun Server
Sun Server
•
1 Ghz UltraSparc III
•
1 Ghz UltraSparc III
•
4+ GB RAM
•
4 GB RAM
•
40+ GB HDD
•
40 GB HDD
10mbps/100mbps/1gbps(recommended)
LAN
Local or remote database
10mbps/100mbps LAN
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NOTE: Virtual environments include those provided by Microsoft®, Xen® and VMware®.
Before installing and configuring the DSView software
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Before Software Installation
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NOTE: If you are upgrading the DSView software from a previous version, it is strongly recommended that you
perform a database synchronization between the hub and spoke servers; see Replication on page 84. You should
also back up the hub server prior to upgrading the DSView software; see Backing up and Restoring Hub Servers
Manually on page 77. Failure to perform synchronization and backup may have detrimental effects. A backup
should be performed both before the upgrade and immediately following the upgrade.
NOTE: If you are upgrading from DSView 3 software, see the DSView Transition Guide for more information.
To install the DSView software:
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NOTE: The DSView software now leverages a PostgreSQL database. This can either be installed on the DSView
server, or on a separate server.Please refer to the "DSView 4 Database Acceptable Use" document on the Avocent
Community (community.avocent.com) for full details regarding the new database structure as well as best
practices.
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NOTE: The DSView software versions of the spoke server and the hub server must match in order to register the
spoke server. For example, you may not register a spoke server running DSView software version 4.0 with a hub
server running DSView software version 3.2.
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Java Installation
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To install the JRE on a Linux or Solaris client:
NOTE: Only one version of the JRE can be installed in the browser for DSView software support. Depending on
your system’s configuration, you may have to log in as the root user to install the JRE. Contact your system
administrator if you need help with installing software as the root user.
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To install the Avocent Viewer Plug-in when using Firefox 3 on a Windows client:
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NOTE: Installing and using the DSR Remote Operations software is optional.
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Figure 3.1: Example Avocent DSView Explorer Window Areas
Table 3.1: DSView Explorer Window Area Descriptions
28 '69LHZΠ,QVWDOOHU8VHU *XLGH
Number
Description
1
Top option bar - Use the top option bar to bookmark a DSView software window, refresh a window
display, print a page, log out of a software session or access online help. The name of the logged in
user appears on the left side of the top option bar.
2
Tab bar - Use the tab bar to display and manage units, user accounts, reports, system settings and
session profiles.
3
Top navigation bar - The selections in the top navigation bar vary, depending on the active tab in the
tab bar. Topics relevant to each selection display in the side navigation bar.
4
Side navigation bar - Use the side navigation bar to select system information to display or edit in the
content area. The side navigation bar contains arrows that affect its display.
5
Content area - The information specified by the tab bar, top navigation bar and side navigation bar
selections is displayed and changed in the content area.
Accessing Target Devices
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Figure 3.2: Example Side Navigation Bar
Table 3.2: Side Navigation Bar Descriptions
Number
Description
1
Expand All Nodes - Click this arrow in the upper right corner to expand all nodes and
display additional links.
2
Collapse All Nodes - Click this arrow in the upper right corner to collapse all nodes and
their links.
3
Collapse Node - Click this arrow to collapse an opened tree branch and its links.
4
Expand Node - Click this arrow to expand a closed tree branch and display its links.
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Sorting information in a window
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Table 3.3: Filter Text Strings
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31
Typed in the Filter Field
Results
<String>
Entering a string displays a filtered list of items that contain the ‘word’ (that is, it
will find matching strings that are followed by anything other than a letter or
number). For example, typing email will list any items that contain the string
email, followed by a space or punctuation mark. If you enter multiple words separated by spaces but without logical operators, OR is assumed, and each word is
treated separately. For example, typing email server will display items containing email or server.
"<String>"
Surrounding the string with quotation marks displays a filtered list of items containing the exact string, including spacing and punctuation. For example, typing
"email server” will display items that contain email server. The DSView software will provide a closing quotation mark if it is omitted.
<String1> AND <String2>
Using the AND logical operator displays the items that contain both strings. For
example, typing email and server will display items named email-server-3,
email-server-2, server email and so on.
<String1> OR <String2>
Using the OR logical operator displays the items that contain at least one of the
strings. For example, typing email or server will find any items that contain
the string email or the string server.
(<String>)
Parentheses may be used to override the default (left to right) order of precedence during evaluation of a filter string. For example, searching for email
and server or service would be the equivalent of ((email and server) or service), which may not be the intended search. The user may choose instead to
change the order of precedence by grouping the search terms with parentheses, such as (email) and (server or service).
NOT <String>
Preceding the string with NOT displays all items that do not contain the string.
For example, typing not email will display all items except those containing
email (email, email server, email-server-1 and so on will not display).
To filter the list in a window:
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LQ WKH ZLQGRZ
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NOTE: If you are in a Units View window, the link is displayed as “Custom Fields and Filter” and this window
contains additional filtering options. On any other window, the link is displayed as “Customize”. The term “Customize
link” is used throughout this document to refer to both links.
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To customize a window using the Customize link:
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Displaying pages
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Table 3.4: DSView Explorer Page Navigation Buttons
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Button
Description
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First Page - Navigates to the beginning of a list displayed in a window.
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Previous Page - Navigates to the previous page of a list displayed in a window.
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Next Page - Navigates to the next page of a list displayed in a window.
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Last Page - Navigates to the end of a list displayed in a window.
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Table 3.5: General Keyboard Commands
Key
Description
Tab
Transfers focus to the next control in the window, including the calendar
Shift-Tab
Transfers focus to the previous HTML control
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Table 3.6: Calendar Keyboard Commands
Key
Description
Enter or Space
Displays or closes the calendar.
Esc
Closes the calendar.
Page Up
Decrements the month by one month and selects the first day of the month.
Page Down
Increases the month by one month and selects the first day of the month.
Right Arrow
Increments the day by one day. If the last day of the month is selected and the Right
Arrow key is pressed, the month is incremented to the next month.
Left Arrow
Decrements the day by one day. If the first day of the month is selected and the Left
Arrow key is pressed, the month is decremented to the previous month.
Up Arrow
Decrements the weekday by one week. If the first weekday type of the month is selected
and the Up Arrow key is pressed, the month is decremented to the previous month.
Down Arrow
Increments the weekday by one week. If the last weekday type of the month is selected
and the Down Arrow key is pressed, the month is incremented to the next month.
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Table 3.7: Spinner Keyboard Commands
35
36 '69LHZΠ,QVWDOOHU8VHU *XLGH
Key
Description
Up Arrow
Increments the spinner number by one
Down Arrow
Decrements the spinner number by one
37
Basic Operations
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DSView Help
NOTE: The DSView Help on page 37 section only applies to DSView software versions 3.5 or later.
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NOTE: Help for DSView software plug-ins is automatically installed on your local server and is not available from the
Avocent web site.
Configuring the DSView help location
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NOTE: If your DSView software version is several versions prior to the current version, the help may not be
available on the Avocent web site. In this case, when you access the help from the web, you are prompted to save a
.zip file of the help to the local device. Complete the Installing DSView help on a local server on page 38 procedure.
Installing DSView help on a local server
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To download or update DSView help on the local server:
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&OLFN 3URSHUWLHV +HOS &RQILJXUDWLRQ LQ WKH VLGH QDYLJDWLRQ EDU
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NOTE: If you reinstall or upgrade the DSView software, the DSView help location is reset to From the Avocent web
site. Complete the Installing DSView help on a local server on page 38 procedure if you want to access the help from
the local server.
Global System Properties
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PCI Compliance Configuration
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NOTE: When PCI compliance is enabled, the exporting of the DSView server CSR files, PEM certificates and SSH
keys does not submit the request to the client's browser; instead the files are saved in the DSView server user's
home directory. The CSR filename is the name of the DSView server with extension .p10, the PEM certificate
filename is DSView System Certificate.pem, and the SSH key filename is DSView System Certificate.pub. For
example, if the server is running on Windows XP and the name of the server is WinXPServer, the files are saved to
[rootdrive]\Documents and Settings\[username]\ and the names are:
- CSR file = WinXPServer.p10
- PEM certificate = DSView System Certificate.pem
- SSH key = DSView System Certificate.pub
To enable PCI compliance:
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settings individually for each server that you wish to be PCI compliant.
Power Settings
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NOTE: You may also set up KVM session profiles for use with the Video Viewer; see KVM Session Profiles on page
287.
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To change user options:
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PHVVDJH ER[ WR SURPSW \RX WR VDYH PRGLILHG LQIRUPDWLRQ ZKHQ \RX OHDYH D ZLQGRZ
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&OLFN 6DYH
Changing the color scheme
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To change the color scheme:
&OLFN WKH 3URILOH WDE
&OLFN 3UHIHUHQFHV LQ WKH WRS QDYLJDWLRQ EDU
&OLFN &RORU 6FKHPH LQ WKH VLGH QDYLJDWLRQ EDU 7KH &RORU 6FKHPH ZLQGRZ ZLOO RSHQ
&OLFN D FRORU VFKHPH WR XVH ,I WKH 6\VWHP &RORUV VFKHPH LV VHOHFWHG WKH '69LHZ ([SORUHU
ZLQGRZ ZLOO PDWFK WKH XVHU¶V GHVNWRS FRORU VFKHPH
&OLFN 6DYH 7KH FRORU VFKHPH ZLOO EH DSSOLHG WR WKH '69LHZ ([SORUHU ZLQGRZ
Changing your password
:KHQ WKH '69LHZ VRIWZDUH LQWHUQDO DXWKHQWLFDWLRQ VHUYLFH LV XVHG XVHU DFFRXQWV ZLOO LQGLFDWH
LI XVHUV DUH DOORZHG WR FKDQJH WKHLU SDVVZRUG VHH 8VHU DFFRXQW UHVWULFWLRQV DQG H[SLUDWLRQ
VHWWLQJV RQ SDJH %\ GHIDXOW SDVVZRUGV PXVW FRQWDLQ DW OHDVW WKUHH FKDUDFWHUV DQG ZLOO QHYHU H[SLUH $ GLIIHUHQW
PLQLPXP FKDUDFWHU OHQJWK DQG DQ H[SLUDWLRQ GDWH PD\ EH FRQILJXUHG VHH '69LHZ VRIWZDUH
LQWHUQDO DXWKHQWLFDWLRQ VHUYLFH RQ SDJH To change your password:
&OLFN WKH 3URILOH WDE
&OLFN 3UHIHUHQFHV LQ WKH WRS QDYLJDWLRQ EDU
&OLFN &KDQJH 3DVVZRUG LQ WKH VLGH QDYLJDWLRQ EDU 7KH &KDQJH 3DVVZRUG ZLQGRZ ZLOO
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7\SH \RXU FXUUHQW SDVVZRUG
7\SH DQG FRQILUP WKH QHZ SDVVZRUG
&OLFN 6DYH
&KDSWHU %DVLF 2SHUDWLRQV
43
Choosing the serial session application
<RX PD\ VSHFLI\ WKH DSSOLFDWLRQ WR EH XVHG IRU VHULDO VHVVLRQV WR WDUJHW GHYLFHV
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'69LHZ VRIWZDUH 7HOQHW 9LHZHU $YRFHQW 6HVVLRQ 9LHZHU
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7KLUG SDUW\ DSSOLFDWLRQ
NOTE: If you use a third party Telnet application, the first time you attempt to launch a session, you will be prompted
to confirm the use of that application. If you do not confirm the use of that application, the session will not be
launched.
NOTE: Only the DSView software Telnet Viewer is supported on Macintosh system clients.
To specify the serial session application:
&OLFN WKH 3URILOH WDE
&OLFN $SSOLFDWLRQV LQ WKH VLGH QDYLJDWLRQ EDU
&KHFN WKH FKHFNER[ IRU WKH DSSOLFDWLRQ \RX ZDQW WR XVH IRU VHULDO VHVVLRQV
,I \RX FKHFN UG 3DUW\ $SSOLFDWLRQ HQWHU WKH SDWK DQG H[HFXWDEOH QDPH RI WKH DSSOLFDWLRQ
PD[LPXP FKDUDFWHUV LQ WKH 6HULDO $SSOLFDWLRQ ILHOG
6SHFLI\ DQ\ RI WKH IROORZLQJ SDUDPHWHUV XS WR FKDUDFWHUV LQ WKH &RPPDQG /LQH
$UJXPHQWV ILHOG :KHQ WKH VHULDO VHVVLRQ LV ODXQFKHG WKH DFWXDO YDOXHV ZLOO EH
VXEVWLWXWHG
$''5(66 7KH ,3 DGGUHVV ZLOO EH VXEVWLWXWHG
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71$0( 7KH WDUJHW QDPH ZLOO EH VXEVWLWXWHG
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WKH /DXQFK LQ &RPPDQG :LQGRZ FKHFNER[
&OLFN 6DYH
Specifying a user certificate
7KLV SURSHUW\ PD\ EH FKDQJHG RQO\ IRU LQWHUQDO DXWKHQWLFDWLRQ XVHUV 6HH '69LHZ VRIWZDUH
LQWHUQDO DXWKHQWLFDWLRQ VHUYLFH RQ SDJH $ XVHU PD\ VSHFLI\ D FHUWLILFDWH LI WKH DGPLQLVWUDWRU KDV DOORZHG LW VHH WKH SURFHGXUH EHORZ ,I
WKH V\VWHP FHUWLILFDWH SROLF\ LV HQDEOHG IRU XVHU FHUWLILFDWHV VHH 6\VWHP FHUWLILFDWH SROLF\ DQG
WUXVW VWRUH RQ SDJH WKH XVHU FHUWLILFDWH XVHG DW ORJLQ PXVW PHHW WKH SROLF\ UHTXLUHPHQWV
44 '69LHZΠ,QVWDOOHU8VHU *XLGH
$V DQ DOWHUQDWLYH WKH DGPLQLVWUDWRU PD\ VSHFLI\ WKH FHUWLILFDWH LQ WKH XVHU DFFRXQW SURSHUWLHV
6HH 8VHU FHUWLILFDWHV RQ SDJH To enable user settable certificates:
NOTE: Only DSView software administrators may access this procedure.
&KHFN WKH $OORZ XVHU WR VHW RZQ FHUWLILFDWH FKHFNER[
&OLFN 6DYH
To specify a user certificate:
NOTE: A user may access this procedure only if a DSView software administrator has allowed it.
&OLFN WKH 3URILOH WDE 3UHIHUHQFHV ZLOO DXWRPDWLFDOO\ EH VHOHFWHG LQ WKH WRS QDYLJDWLRQ EDU
&OLFN &UHGHQWLDOV LQ WKH VLGH QDYLJDWLRQ EDU WKHQ FOLFN &HUWLILFDWH
7\SH WKH SDWK DQG QDPH RI WKH FHUWLILFDWH RU EURZVH WR WKH FHUWLILFDWH ORFDWLRQ
&OLFN 6DYH $Q XSGDWHG &HUWLILFDWH ZLQGRZ ZLOO RSHQ
Specifying an SSH key
$ XVHU PD\ VSHFLI\ DQ 66+ NH\ LI WKH DGPLQLVWUDWRU KDV DOORZHG LW
$V DQ DOWHUQDWLYH WR WKLV PHWKRG WKH DGPLQLVWUDWRU PD\ VSHFLI\ WKH 66+ NH\ LQ WKH XVHU DFFRXQW
SURSHUWLHV 6HH 8VHU 66+ NH\ RQ SDJH To enable user settable SSH keys:
NOTE: Only DSView software administrators may access this procedure.
&OLFN WKH 6\VWHP WDE
&OLFN 8VHU &UHGHQWLDO 3URSHUWLHV LQ WKH VLGH QDYLJDWLRQ EDU
&KHFN WKH $OORZ XVHU WR VHW RZQ 66+ NH\ FKHFNER[
&OLFN 6DYH
To specify an SSH key:
NOTE: A user may access this procedure only if a DSView software administrator has enabled it.
&OLFN WKH 3URILOH WDE 3UHIHUHQFHV ZLOO DXWRPDWLFDOO\ EH VHOHFWHG LQ WKH WRS QDYLJDWLRQ EDU
&OLFN &UHGHQWLDOV LQ WKH VLGH QDYLJDWLRQ EDU WKHQ VHOHFW 66+ .H\
7\SH WKH FKDUDFWHU QDPH RI WKH ILOH FRQWDLQLQJ WKH SXEOLF 66+ NH\ WKDW ZDV
JHQHUDWHG E\ D WKLUG SDUW\ NH\ JHQHUDWRU RU EURZVH WR WKH ILOH ORFDWLRQ
&KDSWHU %DVLF 2SHUDWLRQV
45
&OLFN 6DYH $Q XSGDWHG 66+ .H\ ZLQGRZ ZLOO RSHQ 7KH 66+ NH\ ILOH ZLOO EH XSORDGHG WR
WKH '69LHZ VHUYHU IRU XVH LQ DXWKHQWLFDWLQJ WKH XVHU
Enabling user credential caching
8VHU FUHGHQWLDO FDFKLQJ SURYLGHV D VLQJOH VLJQRQ PHWKRG IRU DFFHVVLQJ XQLWV VXSSRUWHG E\
FHUWDLQ SOXJLQV ,I HQDEOHG WKH FUHGHQWLDOV XVHG WR ORJ LQ WR WKH '69LHZ VRIWZDUH DUH
PDLQWDLQHG LQ D VHFXUH LQWHUQDO FDFKH $ VXSSRUWHG SOXJLQ VXFK DV WKH 9LUWXDOL]DWLRQ SOXJLQ
FDQ UHWULHYH WKHVH FUHGHQWLDOV WR ORJ LQ WR FRQQHFWHG XQLWV
To enable user credential caching:
NOTE: Only DSView software administrators may access this procedure.
&OLFN WKH 6\VWHP WDE
&OLFN *OREDO 3URSHUWLHV 7DE
&OLFN 8VHU &UHGHQWLDO 3URSHUWLHV LQ WKH VLGH QDYLJDWLRQ EDU
&KHFN WKH (QDEOH FUHGHQWLDO FDFKLQJ FKHFNER[
&OLFN 6DYH
$Q\ FXUUHQWO\ ORJJHG LQ XVHUV PXVW ORJ RXW DQG ORJ LQ DJDLQ IRU WKHLU FUHGHQWLDOV WR EH FDFKHG
Built-in User Groups
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RI WKH IROORZLQJ EXLOWLQ XVHU JURXSV
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$SSOLDQFH DGPLQLVWUDWRUV
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8VHU DGPLQLVWUDWRUV
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8VHUV
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Table 4.1: Built-In User Group Allowed Operations
46 '69LHZΠ,QVWDOOHU8VHU *XLGH
Built-In User Group
Operation
Software Admin- User Administrator
istrator
Appliance
Configure DSView software system-level settings
Yes
No
Add, change, import and
delete DSView software
Yes
Backup and restore the
DSView software database
Auditors
Users
No
No
No
Yes
No
No
No
Yes
No
No
No
No
Register a spoke server
Yes
No
No
No
No
Add, change and delete
units
Yes
No
Yes
No
No
Add, change and delete
unit groups
Yes
Yes
Yes
No
No
Configure access rights
Yes
Yes
Yes
No
No
Add, change and delete
sites, departments and
locations
Yes
No
Yes
No
No
Add, change and delete
external authentication
services
Yes
Yes
No
No
No
Add, change, delete user
accounts and user-defined
user groups
Yes
Yes
No
No
No
Yes
No
No
Yes
No
Yes
Yes
Yes
Yes
Yes
All event-related operation
Change your own password
Administrator
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VHH *URXSLQJ 8QLWV RQ SDJH &KDSWHU %DVLF 2SHUDWLRQV
47
Preemption Levels
7KH SUHHPSWLRQ OHYHO RI XVHUV GHWHUPLQHV ZKHWKHU WKH\ PD\ LQWHUUXSW RU GLVFRQQHFW DQRWKHU
XVHU¶V VHULDO RU YLGHR .90 VHVVLRQ ZLWK D WDUJHW GHYLFH 7KLV DOVR DSSOLHV WR YLUWXDO PHGLD
VHVVLRQV ZKLFK DUH LQLWLDWHG IURP WKH 9LGHR 9LHZHU
'69LHZ VRIWZDUH DGPLQLVWUDWRUV DQG XVHU DGPLQLVWUDWRUV PD\ VSHFLI\ WKH SUHHPSWLRQ OHYHO IRU
XVHU DFFRXQWV RU XVHUGHILQHG XVHU JURXSV ZKHQ DQ DFFRXQW RU JURXS LV FUHDWHG 7KH SUHHPSWLRQ
OHYHO PD\ EH FKDQJHG ODWHU 6HH 3UHHPSWLRQ OHYHO RQ SDJH RU 8VHU *URXS 3URSHUWLHV RQ
SDJH %\ GHIDXOW WKH SUHHPSWLRQ OHYHO XVHG E\ WKH '69LHZ PDQDJHPHQW VRIWZDUH WKH HIIHFWLYH XVHU
SUHHPSWLRQ OHYHO LV WKH KLJKHVW OHYHO RI DOO RI WKH XVHU JURXSV WR ZKLFK WKH XVHU EHORQJV
3UHHPSWLRQ OHYHOV UDQJH IURP ZLWK EHLQJ WKH KLJKHVW OHYHO )RU H[DPSOH D XVHU RU D XVHU
JURXS ZLWK D SUHHPSWLRQ OHYHO RI PD\ SUHHPSW RWKHU OHYHO XVHUV RU XVHU JURXSV DV ZHOO DV
WKRVH ZLWK D OHYHO RU VHWWLQJ
Table 4.2: User and User Group Preemption Levels
Preemption
Level
Description
4
The default preemption level for a new local user of a KVM switch or serial console appliance.
3
The default preemption level for the DSView software administrator and appliance administrator user groups.
2
The default preemption level for the user administrator user group.
1
The default preemption level for the users and auditors groups.
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DQG &DVFDGH 6ZLWFK 6HWWLQJV RQ SDJH Internet Explorer Considerations
:KHQ WKH ,QWHUQHW ([SORUHU ZHE EURZVHU LV XVHG VSHFLILF VHWWLQJV DUH UHTXLUHG WR HQDEOH WKH
'69LHZ VRIWZDUH WR RSHUDWH FRUUHFWO\
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Managing ActiveX® controls
7KH '69LHZ VRIWZDUH XVHV $FWLYH; FRQWUROV WR SURYLGH LQWHUDFWLYH FRQWHQW IRU YLHZHUV 7KH
$YRFHQW 7HOQHW 9LHZHU XVHV -DYD VHH -DYD ,QVWDOODWLRQ RQ SDJH IRU LQIRUPDWLRQ
7KH IXQFWLRQDOLW\ RI WKH $FWLYH; FRQWUROV LV GHWHUPLQHG E\ WKH VHWWLQJV IRU WKH VHFXULW\ ]RQH
EHLQJ XVHG E\ WKH '69LHZ VRIWZDUH 6HH 6HFXULW\ ]RQHV RQ SDJH $GPLQLVWUDWRUV PD\ SUHYHQW XVHUV IURP LQVWDOOLQJ VRIWZDUH RQ WKHLU FRPSXWHUV ,Q WKLV FDVH WKH
:LQGRZV GRPDLQ DGPLQLVWUDWRUV PD\ FKRRVH WR ³SXVK´ DQ 06, LQVWDOOHU XVLQJ D *URXS 3ROLF\
7KLV ZLOO VLOHQWO\ LQVWDOO WKH $YRFHQW 6HVVLRQ 9LHZHUV ZLWKRXW UHTXLULQJ WKH XVHU WR LQVWDOO WKH
VRIWZDUH WKHPVHOYHV 7KLV ZLOO LQVWDOO RQO\ WKH YLHZHUV IRU ,QWHUQHW ([SORUHU 7KH 06, ILOH LV
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VHUYHU
8VH WKH IROORZLQJ SURFHGXUHV LI \RX DUH SHUPLWWHG WR LQVWDOO VRIWZDUH
To download an ActiveX control on a DSView software hub server using Windows
(all operating systems except Windows XP with Service Pack 2):
,Q D 8QLWV 9LHZ ZLQGRZ WKDW FRQWDLQV WDUJHW GHYLFHV VHH $FFHVVLQJ 8QLWV 9LHZ ZLQGRZV
RQ SDJH FOLFN WKH OLQN LQ WKH $FWLRQ ILHOG RU VHOHFW DQ DOWHUQDWH DFWLRQ LI DYDLODEOH
<RX FDQ DOVR DFFHVV D 8QLW 2YHUYLHZ ZLQGRZ IRU D WDUJHW GHYLFH DQG FOLFN WKH LFRQ RU
OLQN IRU WKH VHVVLRQ W\SH
,I WKLV LV WKH ILUVW WLPH WKH $FWLYH; FRQWURO KDV EHHQ UHTXHVWHG E\ WKH '69LHZ
VRIWZDUH DQ $YRFHQW 6HVVLRQ 9LHZHU PHVVDJH ER[ ZLOO DSSHDU IROORZHG E\ D 6HFXULW\
:DUQLQJ GLDORJ ER[
6HOHFW $OZD\V WUXVW FRQWHQW IURP $YRFHQW +XQWVYLOOH &RUSRUDWLRQ
&OLFN <HV WR GRZQORDG WKH $FWLYH; FRQWURO :KHQ WKH FRQWURO KDV EHHQ GRZQORDGHG D
.90 VHVVLRQ ZLOO VWDUW LQ D 9LGHR 9LHZHU ZLQGRZ RU D VHULDO VHVVLRQ ZLOO VWDUW LQ D 7HOQHW
9LHZHU ZLQGRZ GHSHQGLQJ RQ WKH VXSSRUWHG DFWLRQ IRU WKH PDQDJHG DSSOLDQFH
,I WKH UHTXLUHG $FWLYH; FRQWURO FRXOG QRW EH ORDGHG D UHG ; ZLOO DSSHDU LQ WKH
$YRFHQW 6HVVLRQ 9LHZHU PHVVDJH ER[ 7KH $FWLYH; FRQWURO PD\ IDLO WR ORDG IRU RQH RI
WKH IROORZLQJ UHDVRQV
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7KH XVHU GLG QRW VHOHFW $OZD\V WUXVW FRQWHQW IURP $YRFHQW +XQWVYLOOH &RUSRUDWLRQ
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7KH '69LHZ VRIWZDUH FOLHQW VHFXULW\ ]RQH VHWWLQJV DUH QRW FRUUHFW
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7KH $FWLYH; FRQWURO IDLOHG WR SURSHUO\ LQVWDOO
To download an ActiveX control on a DSView software hub server using Windows
XP with Service Pack 2:
,Q D 8QLWV 9LHZ ZLQGRZ WKDW FRQWDLQV WDUJHW GHYLFHV VHH $FFHVVLQJ 8QLWV 9LHZ ZLQGRZV
RQ SDJH FOLFN WKH OLQN LQ WKH $FWLRQ ILHOG RU VHOHFW DQ DOWHUQDWH DFWLRQ LI DYDLODEOH
<RX FDQ DOVR DFFHVV D 8QLW 2YHUYLHZ ZLQGRZ IRU D WDUJHW GHYLFH DQG FOLFN WKH LFRQ RU
OLQN IRU WKH VHVVLRQ W\SH VHH 8QLW 2YHUYLHZ :LQGRZV RQ SDJH ,I WKLV LV WKH ILUVW WLPH WKH $FWLYH; FRQWURO KDV EHHQ UHTXHVWHG E\ WKH '69LHZ
VRIWZDUH DQ $YRFHQW 6HVVLRQ 9LHZHU PHVVDJH ER[ ZLOO DSSHDU
&OLFN LQ WKH WRS \HOORZ EDU $ SRSXS PHQX ZLOO DSSHDU &OLFN ,QVWDOO $ 6HFXULW\ :DUQLQJ
GLDORJ ER[ ZLOO DSSHDU
&OLFN ,QVWDOO WR LQVWDOO WKH $FWLYH; FRQWURO
50 '69LHZΠ,QVWDOOHU8VHU *XLGH
Security zones
,QWHUQHW ([SORUHU UHVWULFWV DFWLRQV SHUIRUPHG E\ WKH ZHE EURZVHU EDVHG RQ WKH VHFXULW\ ]RQH
PHPEHUVKLS RI WKH ZHE VLWH EHLQJ DFFHVVHG (DFK VHFXULW\ ]RQH W\SLFDOO\ KDV LWV RZQ VHFXULW\
UHVWULFWLRQV 7KH IROORZLQJ IRXU VHFXULW\ ]RQHV DUH DYDLODEOH LQ ,QWHUQHW ([SORUHU
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6LWHV VHFXULW\ ]RQHV ZKHQ DFFHVVLQJ D KXE VHUYHU
NOTE: A DSView software hub server installed on a PC running the Windows 2003 Server will not operate
correctly in the Internet security zone.
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To ensure that the DSView software works correctly in security zones:
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To add a hub server to the Trusted Sites list:
NOTE: If Trusted Sites security zone settings have been modified from their defaults, ensure that the correct
settings required for the DSView software are specified, as indicated above.
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Certificates
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'69LHZ VRIWZDUH DGPLQLVWUDWRUV PD\ FRQILJXUH WKH FHUWLILFDWH SROLF\ E\ HQDEOLQJGLVDEOLQJ
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To configure certificate policy settings:
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Table 4.3: System Certificate Policy
Feature
Value when enabled
Chain Building
Authority Info Access (AIA)
Permits the DSView software to use the AIA certificate extension to
locate a certificate’s issuer.
Max chain length
Maximum allowable number of certificates (inclusive) between the leaf
certificate and a trusted certificate. Valid range is 1-16.
Chain Validation
Partial chains
Allows partial chains. (If disabled, partial chains will be considered
invalid, even if the chain contains a trusted certificate.
Usage flags
A certificate may be used only for the reasons dictated in the certificate.
For example, a certificate must be flagged as CA (Certificate Authority)
to be considered a valid certificate issuer.
Validity period
The current date and time on the server must be within the window on
each certificate in the chain.
Verify signatures
The signatures within the certificate chain are checked for validity.
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Feature
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Value when enabled
Certificate Revocation Lists (CRL)
CRL checks
If CRLs are available, they are checked to determine a certificate’s revocation status.
Distribution points
CRLs may be located using the distribution point certificate extension.
Reject on error
The DSView software will reject a certificate chain if a CRL is specified
(either in the certificate or the DSView trust store) and it cannot be read
or is invalid.
Secure Sockets Layer (SSL)
Name verification
Outbound SSL connections will verify server names.
Subject alternative names
The server names may match the certificate common name or one of
the subject alternative names.
User Certificates
Verify using trust store
User certificates presented to the DSView software are verified using
the System Trust Store.
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To display and manage the trust store:
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NOTE: When accessing the DSView client using Integrated Windows Authentication, the browser URL must
include the DSView intranet name.
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Figure 4.1: Typical DSView Software System Firewall Configuration
Table 4.4: Typical DSView Software System Firewall Configuration Descriptions
Numbe
Description
Number
Description
1
DSView Software Client
5
DSView Server
2
HTTPS
6
Proxy
3
Proxy
7
KVM Switch or Serial Console Appliance
4
Firewall
8
Target Devices
57
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1$7 'HYLFHV RQ SDJH Figure 4.2: DSView Software System on a VPN
Table 4.5: Typical DSView Software System Firewall Configuration Descriptions
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Number
Description
Number
Description
1
DSView Software Client
7
Replication
2
Firewall
8
VPN
3
Site A
9
DSView Software Client
4
Target Devices
10
Site B
5
Hub Server
11
Target Devices
6
Spoke Server
NAT Devices
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PDQDJHG DSSOLDQFHV 7KH ,3 DGGUHVVHV DUH QRW H[SRVHG RXWVLGH RI WKH 1$7 GHYLFH
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FRQQHFWHG WR WKH 1$7 GHYLFH DV VKRZQ LQ )LJXUH ZKLFK WKHQ FRQQHFWV WR WKH FRUSRUDWH
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Figure 4.3: Single NAT Configuration (Client Only)
Table 4.6: Single NAT Configuration (Client Only) Descriptions
Number
Description
Number
Description
1
DSView Software Client
7
Firewall
2
Private
8
Private
59
60 '69LHZΠ,QVWDOOHU8VHU *XLGH
Number
Description
Number
Description
3
NAT Device
9
DSView Server
4
Client
10
Managed Appliance
5
Public
11
Corporate
6
VPN
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VDYH ,3 DGGUHVVHV GRXEOH1$7 6LQFH WKH '69LHZ VRIWZDUH FOLHQW LV WU\LQJ WR DFFHVV D SULYDWH
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Figure 4.4: Double-NAT Configuration (Client and Corporate)
Table 4.7: Double-NAT Configuration (Client and Corporate) Descriptions
Number
Description
Number
Description
1
DSView Software Client
7
NAT Device
2
Private
8
Private
3
NAT Device
9
DSView Software Server
4
Client
10
Managed Appliance
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Number
Description
Number
Description
5
Public
11
Corporate
6
VPN
61
NOTE: NAT devices may not be connected between the DSView server and any managed appliances.
Licenses
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To display license information:
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Table 4.8: License Summary Fields
Section
Field
Description
Installation Key or
Demo Install Key
Serial Number
Serial number encoded in the license key for the DSView software
hub.
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Section
Field
Description
Managed Devices
Currently in
Use
The total number of licenses for managed devices that can be
added to and managed by the DSView system.
Licensed
Total number of licenses for spoke DSView servers.
Currently in
Use
Number of licenses for spoke DSView servers currently in use.
Licensed
Total number of license IDs for plug-ins.
Currently In
Use
Number of license IDs for plug-ins currently in use.
Licensed
Total number of Auditor appliances licensed to be added as managed appliances.
Currently in
Use
Number of Auditor appliance licenses currently enabled.
Web Services API
Licensed
Status of the Web Services API licensing; may be enabled or disabled. For more information, see the DSView SDK GUI Access
API and Web Services API Installer/User Guide.
Child Zones
Licensed
Total number of zones that can be created.
AVR Appliances
Licensed
Total number of non-Avocent KVM switches that can be managed.
These switches are supported by plug-ins; see the corresponding
plug-in documentation for specific requirements.
Spoke Servers
Plug-ins
Auditor Appliances
To display license keys:
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To add a new license key:
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System Information
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5
DSView Servers
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Server Properties
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Table 5.1: Server Properties
Property
Description
Identity
Name of the DSView server and the server’s role (hub or spoke).
IP address (*) and port used by clients to access the server using the HTTPS (SSL) protocol.
You may change the port number used for the HTTPS connection.
Network
NOTE: When the DSView server is running on a Linux system, the IP address field may contain the loopback address. If this is not desired, edit the /etc/hosts file on the Linux system.
Add a new line above the line that defines the loopback address. The new line should contain the IP address, followed by the host name. For example, the following new line adds the
IP address 172.30.20.206 for the host name sun-jcv-fc3.avocent.com, above the existing
line that defines the loopback address (127.0.0.1).
- 172.30.20.206 sun-jcv-fc3.avocent.com
- 127.0.0.1 localhost.localdomain sun-jcv-fc3.avocent.com localhost sun-jcv-fc3
DSView server certificate presented to DSView software client web browsers.
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Property
Description
Proxy Server
When the Avocent proxy server is used, DSView software client KVM and serial session
requests are sent through the DSView server rather than directly to the KVM switch or serial
console appliance, which prevents the exposure of the internal address of the managed
appliance. You may change the proxy server configuration. EVR1500 environmental monitor, DSI5100 IPMI and generic appliance sessions are not sent through the DSView server,
even when the proxy is enabled.
SSH Server
Enables/disables the SSH server and specifies the port it uses.
Trap Destinations
The DSView server polls KVM switches or serial console appliances to determine if they are
responding. If the managed appliance does not respond, the DSView server sends an
SNMP Loss Of Communication (LCM) trap or alert to the external SNMP manager. When
the DSView server detects that the appliance is once again communicating, a Regained
Communication (RCM) trap is sent from the DSView software server. When a response
change occurs during communication between the DSView server and a managed appliance, the DSView software writes the event to the event log and sends an SNMP trap to the
configured trap destinations. Trap destinations may also be specified by clicking on a managed appliance and changing the SNMP appliance settings.
DSView Client
Sessions
Settings for inactivity time-out, authentication policy, Single Sign-On (SSO) for the session or
restrictions to use specific IP addresses to start the sessions. Also displayed the number of
client sessions currently in use.
DSView Modem
Session
Settings for dial-up sessions, including inactivity time-out, time to wait for a connection and
dial-back number.
Email
IP address of the SMTP (Simple Mail Transfer Protocol) server that is used by the DSView
software to send email notifications.
Unit Status Polling
Enables/disables unit status polling for the DSView server, and specifies the delay between
polling cycles and the number of managed appliances that will be concurrently polled.
Spoke Servers
Enables you to manage the DSView software spoke servers in your system.
Data Logging
Settings for data log file location, archiving and Syslog server.
To display server properties:
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NOTE: You may also update a spoke server certificate on a hub server and update a hub server certificate on a
spoke server; see Managing hub and spoke server certificates on page 71.
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Managing hub and spoke server certificates
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To update the certificate of a spoke server on the hub server:
NOTE: Certificates may only be viewed by DSView software administrators and user administrators.
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To update the certificate of a hub server on a spoke server:
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NOTE: The Avocent proxy server is not supported when using the IPv6 network protocol on Windows platforms.
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NOTE: The Allow login when user is a member of more than one authentication service setting does not replicate to
spoke servers. It is recommended that you uniformly enable or disable this setting on each DSView hub and spoke
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Backing up and Restoring Hub Servers Manually
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To manually backup or restore a hub server using a command line on a supported
Windows system:
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DSViewBackupRestore.exe -backup -archive “db.zip” -passwd test
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DSViewBackupRestore.exe -restore -archive “db.zip” -passwd test
To manually backup or restore a hub server using a command line on a supported
Linux or Solaris system:
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&KDQJH GLUHFWRULHV WR WKH GLUHFWRU\ ZKHUH WKH '69LHZ VRIWZDUH LV LQVWDOOHG ZKLFK LV
W\SLFDOO\ XVUORFDOGVYLHZVHUYHUELQ
7R EDFNXS WKH '69LHZ VRIWZDUH KXE VHUYHU HQWHU DSViewBackupRestore.sh -backup archive <archive name> -passwd <password> -overwrite 7R UHVWRUH WKH '69LHZ VRIWZDUH KXE VHUYHU HQWHU DSViewBackupRestore.sh -restore archive <archive name> -passwd <password>
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GEDVHEDFNXS]LS ZLWK WKH SDVVZRUG WHVW
DSViewBackupRestore.sh backup -archive dbasebackup.zip -passwd test1
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GEDVHEDFNXS]LS ZLWK WKH SDVVZRUG WHVW
DSViewBackupRestore.sh restore -archive dbasebackup.zip -passwd test1
To manually back up a hub server using the Backup and Restore Utility dialog box
on a supported Windows system:
,Q WKH 6WDUW PHQX RQ \RXU GHVNWRS VHOHFW 6WDUW 3URJUDPV (PHUVRQ '69LHZ %DFNXS
DQG 5HVWRUH 8WLOLW\ 7KH '69LHZ %DFNXS5HVWRUH 8WLOLW\ GLDORJ ER[ ZLOO DSSHDU
&OLFN %DFNXS 'DWDEDVH WR D ILOH
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EDFNXS ILOH &OLFN 6DYH ZKHQ \RX DUH ILQLVKHG
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&OLFN &ORVH WR FORVH WKH '69LHZ %DFNXS5HVWRUH 8WLOLW\ GLDORJ ER[
To manually restore a hub server using the Backup and Restore Utility on a
supported Windows system:
,Q WKH 6WDUW PHQX RQ \RXU GHVNWRS VHOHFW 6WDUW 3URJUDPV (PHUVRQ '69LHZ %DFNXS
DQG 5HVWRUH 8WLOLW\ 7KH '69LHZ %DFNXS5HVWRUH 8WLOLW\ GLDORJ ER[ ZLOO DSSHDU
)URP WKH '69LHZ %DFNXS5HVWRUH 8WLOLW\ GLDORJ ER[ FOLFN 5HVWRUH WKH GDWDEDVH IURP D
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&OLFN 5HVWRUH 7KH '69LHZ VRIWZDUH V\VWHP LV UHVWRUHG IURP WKH EDFNXS ILOHV
&OLFN &ORVH WR FORVH WKH '69LHZ %DFNXS5HVWRUH 8WLOLW\ GLDORJ ER[
Spoke Servers
,QIRUPDWLRQ RQ WKH KXE VHUYHU LV UHSOLFDWHG RQ RQH RU PRUH VSRNH VHUYHUV ,QIRUPDWLRQ DERXW
HDFK VSRNH VHUYHU VXFK DV ,3 DGGUHVV SRUW QXPEHU DQG FHUWLILFDWH LV VWRUHG LQ WKH KXE VHUYHU¶V
GDWDEDVH
80 '69LHZΠ,QVWDOOHU8VHU *XLGH
<RX PD\ VSHFLI\ XS WR FRPSXWHUV DV VSRNH VHUYHUV &RQWDFW $YRFHQW IRU LQIRUPDWLRQ DERXW
VSRNH VHUYHU OLFHQVHV 7R LQVWDOO OLFHQVHV VHH /LFHQVHV RQ SDJH NOTE: The DSView management software versions of the spoke server and hub server must match in order to
register a spoke server. For example, you may not register a spoke server running DSView software version 3.1
with a hub server running DSView software version 3.2.
$ VSRNH VHUYHU PD\ EH FUHDWHG E\
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6SHFLI\LQJ D VSRNH VHUYHU ZKHQ LQVWDOOLQJ WKH '69LHZ VRIWZDUH
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VRIWZDUH KXE VHUYHU 7KH '69LHZ VRIWZDUH V\VWHP GDWD RQ WKH KXE VHUYHU EHLQJ FRQYHUWHG
ZLOO EH ORVW DQG WKH FRQYHUWHG KXE VHUYHU ZLOO UHSOLFDWH WKH GDWD RI WKH QHZ VSHFLILHG KXE
VHUYHU
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V\VWHP
To display a list of spoke servers:
NOTE: The Spoke Servers window is only available on the hub server.
&OLFN WKH 6\VWHP WDE
&OLFN '69LHZ 6HUYHU LQ WKH WRS QDYLJDWLRQ EDU 7KH VLGH QDYLJDWLRQ EDU ZLOO LQFOXGH WKH
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6HUYHUV ZLQGRZ ZLOO RSHQ
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&XVWRPL]H OLQN LQ ZLQGRZV RQ SDJH (DFK VSRNH VHUYHU LQ WKH OLVW LQFOXGHV VWDWXV
Table 5.2: DSView Software Spoke Server Status
Status
Cause
Responding
Normal operation. The hub and spoke servers are communicating with each other using
HTTPS.
Not responding
The hub and spoke servers cannot communicate with each other using HTTPS. This typically indicates a network communication error. Ensure that network connectivity is occurring between the two servers.
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Status
Cause
Hub/Spoke Versions
Not Compatible
The versions of DSView software on the hub and spoke servers are not compatible.
Certificates Do Not
Match
Certificates on the hub server and spoke servers do not match. See Managing hub and
spoke server certificates on page 71 for information about updating the server certificates so that they will match.
Invalid Server or Versions Not Compatible
A server responded, but it is not compatible with the DSView software. This typically
occurs when communication is attempted with a server that does not contain the software, or if either server contains an older version of the software. Ensure that both
servers are running the same DSView software version.
81
To add a spoke server:
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,QVWDOOLQJ WKH '69LHZ 6RIWZDUH RQ SDJH &RQILJXUH WKH FRPSXWHU DV D VSRNH VHUYHU 6HH &RQILJXULQJ WKH '69LHZ 6RIWZDUH RQ SDJH
To register a hub server as a spoke server:
2QO\ '69LHZ VRIWZDUH DGPLQLVWUDWRUV PD\ DFFHVV WKLV SURFHGXUH
NOTE: When registering a hub server as a spoke server on another DSView software system, the information on
the hub server being registered will be lost. Its database will be updated to match the new hub server to which it is
being registered.
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https://10.0.0.1:444/dsview LQ WKH $GGUHVV ILHOG RI WKH 5HJLVWHU 6SRNH 6HUYHU
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VDYHG WR WKH GDWDEDVH RI WKH KXE VHUYHU DQG WKH VSRNH VHUYHU¶V FHUWLILFDWHV ZLOO EH LQVWDOOHG
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To change spoke server network properties:
NOTE: Spoke server network settings may need to be changed by DSView software administrators when network
settings are changed and the hub server did not automatically detect the changes. When changing the network
settings, ensure that a port mismatch does not occur between the hub server and the spoke server.
2Q WKH KXE VHUYHU FOLFN WKH 6\VWHP WDE
&OLFN '69LHZ 6HUYHU LQ WKH WRS QDYLJDWLRQ EDU 7KH VLGH QDYLJDWLRQ EDU ZLOO LQFOXGH WKH
QDPH RI WKH VHUYHU WR ZKLFK \RX DUH ORJJHG LQ
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6SRNH 6HUYHU 1HWZRUN 3URSHUWLHV ZLQGRZ ZLOO RSHQ
&KDQJH DQ\ RI WKH IROORZLQJ QHWZRUN VHWWLQJV
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&OLFN 6DYH DQG WKHQ FOLFN &ORVH 7KH 6SRNH 6HUYHUV ZLQGRZ ZLOO RSHQ
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To delete a spoke server:
2Q WKH KXE VHUYHU FOLFN WKH 6\VWHP WDE
&OLFN '69LHZ 6HUYHU LQ WKH WRS QDYLJDWLRQ EDU 7KH VLGH QDYLJDWLRQ EDU ZLOO LQFOXGH WKH
QDPH RI WKH VHUYHU WR ZKLFK \RX DUH ORJJHG LQ
&OLFN 3URSHUWLHV LQ WKH VLGH QDYLJDWLRQ EDU DQG WKHQ FOLFN 6SRNH 6HUYHUV 7KH 6SRNH
6HUYHUV ZLQGRZ ZLOO RSHQ
&OLFN WKH FKHFNER[ WR WKH OHIW RI WKH VSRNH VHUYHUV \RX ZLVK WR GHOHWH 7R GHOHWH DOO VSRNH
VHUYHUV FOLFN WKH FKHFNER[ WR WKH OHIW RI 1DPH DW WKH WRS RI WKH OLVW
&OLFN 'HOHWH $ FRQILUPDWLRQ GLDORJ ER[ ZLOO DSSHDU
&RQILUP RU FDQFHO WKH GHOHWLRQ
NOTE: When a spoke server is deleted, it is no longer allowed to communicate with the hub server. Only spoke
servers that are no longer active should be deleted. If a spoke server is still active, it may be re-registered using the
Register Spoke Server wizard.
Promoting spoke servers
3URPRWLQJ D VSRNH VHUYHU WR EH D KXE VHUYHU LV XVXDOO\ GRQH RQO\ LI WKH FXUUHQW KXE VHUYHU LV QR
ORQJHU RSHUDWLRQDO DQG ZLOO QRW EH EURXJKW EDFN LQWR VHUYLFH )RU OHVV VHYHUH SUREOHPV ZLWK D
KXE VHUYHU WKH EDFNXS DQG UHVWRUH RSHUDWLRQV FDQ EH XVHG
,I D VSRNH VHUYHU PXVW EH SURPRWHG EH VXUH WR UXQ WKH UHSOLFDWLRQ WDVN LI SRVVLEOH VHH
5HSOLFDWLRQ RQ SDJH RQ DOO RWKHU VSRNH VHUYHUV WKHQ RQ WKH VSRNH VHUYHU EHLQJ SURPRWHG
LPPHGLDWHO\ EHIRUH WKH SURPRWLRQ 7KLV ZLOO SUHYHQW ORVV RI GDWD IURP WKH RWKHU VSRNH VHUYHUV
$IWHU WKH SURPRWLRQ RI D VSRNH VHUYHU WR D KXE LI WKH VHUYHU WKDW ZDV RULJLQDOO\ WKH KXE
EHFRPHV RSHUDWLRQDO DJDLQ LW ZLOO KDYH WR UHJLVWHU DV D VSRNH VHUYHU VLQFH D V\VWHP FDQ KDYH
RQO\ RQH KXE VHUYHU
To promote a spoke server to be a hub server:
2Q WKH VSRNH VHUYHU FOLFN WKH 6\VWHP WDE
&OLFN 7RROV LQ WKH VLGH QDYLJDWLRQ EDU
&OLFN 3URPRWH WR KXE VHUYHU 7KH 3URPRWH +XE 6HUYHU :L]DUG ZLOO DSSHDU
)ROORZ WKH SURPSWV DQG KHHG WKH FDXWLRQDU\ ZDUQLQJV LQ WKH ZL]DUG 7KH VSRNH VHUYHU RQ
ZKLFK WKH ZL]DUG LV UXQQLQJ ZLOO EHFRPH WKH KXE VHUYHU DQG WKH RWKHU VSRNH VHUYHUV ZLOO
EH DGYLVHG RI WKH FKDQJHG FRQILJXUDWLRQ
84 '69LHZΠ,QVWDOOHU8VHU *XLGH
Replication
5HSOLFDWLRQ LV D WDVN WKDW V\QFKURQL]HV WKH KXE DQG VSRNH VHUYHU GDWDEDVHV %\ GHIDXOW
UHSOLFDWLRQ UXQV HYHU\ KRXUV RQ HDFK VSRNH VHUYHU $ VSRNH VHUYHU¶V ILUVW UHSOLFDWLRQ RFFXUV
DXWRPDWLFDOO\ ZKHQ WKH VSRNH VHUYHU LV DGGHG WR WKH '69LHZ VRIWZDUH V\VWHP <RX PD\ FKDQJH
WKH LQWHUYDO WKDW WKH UHSOLFDWLRQ WDVN UXQV RQ HDFK VSRNH VHUYHU RU \RX PD\ LQLWLDWH DQ
LPPHGLDWH UHSOLFDWLRQ
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WR WKH KXE VHUYHU 7KH KXE VHUYHU WKHQ LQFRUSRUDWHV WKRVH FKDQJHV DQG VHQGV DOO RI LWV GDWDEDVH
FKDQJHV VLQFH WKH ODVW UHSOLFDWLRQ WR WKH VSRNH VHUYHU H[FOXGLQJ WKH FKDQJHV WKDW VSRNH VHUYHU
MXVW VHQW WR WKH KXE VHUYHU
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GLIIHUHQW FRQILJXUDWLRQ SDUDPHWHUV LV DGGHG RQ WKH KXE VHUYHU WKHQ DIWHU UHSOLFDWLRQ ERWK LWHPV
ZLOO DSSHDU RQ ERWK WKH KXE DQG VSRNH VHUYHUV ZLWK D WLOGH a DQG D QXPEHU DGGHG WR RQH RI
WKH QDPHV 7KH DGPLQLVWUDWRU VKRXOG KDQGOH WKH LVVXH DSSURSULDWHO\ LQ VRPH FDVHV WKH
GXSOLFDWH LWHP PD\ QHHG WR EH UHQDPHG LQ RWKHUV WKH GXSOLFDWH LWHP VKRXOG EH GHOHWHG
:KHQ GLIIHUHQW FKDQJHV DUH PDGH WR RQH H[LVWLQJ LWHP WZR RXWFRPHV DUH SRVVLEOH )RU H[DPSOH
DVVXPH DQ LWHP LV DGGHG DQG FRQILJXUHG RQ WKH KXE VHUYHU DQG LV WKHQ UHSOLFDWHG WR WKH VSRNH
VHUYHU /DWHU DQ DGPLQLVWUDWRU FKDQJHV VRPHWKLQJ DERXW WKH LWHP RQ WKH VSRNH VHUYHU $QRWKHU
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GHILQHG XVHU JURXS $FFRXQWLQJ DQG WKH VSRNH VHUYHU¶V DGPLQLVWUDWRU DGGV XVHUQDPH -RKQ'RH WR
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,Q PRVW RWKHU LQVWDQFHV ZKHUH WKH FKDQJHV DUH PXWXDOO\ H[FOXVLYH RU VRPH RWKHU FRQIOLFW RFFXUV
WKH PRVW UHFHQW FKDQJH ZLOO EH WKH RQO\ FKDQJH DFFHSWHG DQG UHSOLFDWHG )RU H[DPSOH LI WKH
KXE VHUYHU¶V DGPLQLVWUDWRU DVVRFLDWHV D XQLW ZLWK WKH 0LDPL VLWH DQG WKH VSRNH VHUYHU¶V
DGPLQLVWUDWRU DVVRFLDWHV WKH VDPH XQLW ZLWK WKH &KLFDJR VLWH WKH FKDQJH WKDW ZDV PDGH FORVHVW
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7KLV HPSKDVL]HV WKH LPSRUWDQFH RI HQVXULQJ WKH KXE DQG VSRNH VHUYHUV¶ FORFNV DUH V\QFKURQL]HG
7KH H[FHSWLRQ WR WKH ODVWFKDQJH UXOH LV ZKHQ RQH RI WKH DFWLRQV GHOHWHV DQ LWHP LQ WKDW FDVH
WKH GHOHWLRQ LV DFFHSWHG DQG UHSOLFDWHG UHJDUGOHVV RI WLPLQJ )RU H[DPSOH LI D XQLW ZDV GHOHWHG
RQ WKH KXE VHUYHU DQG WKHQ WKH FRQWDFW LQIRUPDWLRQ IRU WKH VDPH XQLW ZDV FKDQJHG RQ WKH VSRNH
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UHWULHYH D VQDSVKRW RI WKH KXE GDWDEDVH UDWKHU WKDQ V\QFKURQL]LQJ FKDQJHV EDFN DQG IRUWK 7KH
VQDSVKRW LV D FRS\ RI WKH KXE DW WKH WLPH RI WKH RSHUDWLRQ 7KLV IHDWXUH LV QRW QRUPDOO\ XVHG LW
LV LQWHQGHG WR KHOS UHFRYHU D V\VWHP ZKHQ UHSOLFDWLRQ KDV IDLOHG
To display replication results and/or change the replication schedule for a spoke
server:
2Q WKH VSRNH VHUYHU FOLFN WKH 6\VWHP WDE
&OLFN 7DVNV LQ WKH WRS QDYLJDWLRQ EDU 7KH 7DVNV ZLQGRZ ZLOO RSHQ
6HOHFW WKH 'DWDEDVH 5HSOLFDWLRQ WDVN 7KH 7DVN 5HVXOWV 'DWDEDVH 5HSOLFDWLRQ ZLQGRZ
ZLOO RSHQ 7KLV ZLQGRZ FRQWDLQV WKH UHVXOWV RI WKH PRVW UHFHQW UHSOLFDWLRQ
7R GLVSOD\ RU FKDQJH WKH UHSOLFDWLRQ VFKHGXOH FOLFN 6FKHGXOH LQ WKH VLGH QDYLJDWLRQ EDU
7KH 7DVN 6FKHGXOH 'DWDEDVH 5HSOLFDWLRQ ZLQGRZ ZLOO RSHQ
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To initiate an immediate replication on a spoke server:
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To display the replication schedule for a spoke server from the hub server:
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To display configured authentication services:
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NOTE: The internal authentication service cannot be removed.
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DSView software internal authentication service
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NOTE: When adding an Active Directory external authentication service, you can allow trusted forests to be
discovered. A forest is a group of domains, and a forest may have a trusted relationship with other forests. In some
configurations, a user may belong to one forest but be assigned to groups in another forest. The DSView server
needs access to both forests to authenticate and authorize this user.
To add an Active Directory external authentication service:
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NOTE: If the authentication service has trusted forests, the settings configured for the authentication service in the
Add Authentication Service Wizard will be applied to the discovered trusted forests. However, the settings for each
trusted forest can later be changed in the Authentication Service Connection Settings window.
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To change settings for the Active Directory external authentication service:
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NOTE: The node secret file for the server will not be created until the first RSA user logs into the DSView software.
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Table 7.1: Unit Status Values
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Unit type
Status and Icon
Any unit
Idle
Any unit
In Use
The unit has at least one active connection.
Any unit
Status Unknown
The status of the unit was reported to the software
but cannot be obtained for an unknown reason.
Target devices
No Power
The target device is powered down.
Target devices
KVM Blocked
The connection path to the target device is blocked
because a cascade switch is already in use.
Target devices
No device attached
(topology view only)
The port does not have a target device attached.
Partial Power
The DSView software cannot determine the power
state of the target device, or the software received a
mixed power state from the target device. For example, if a target device has a KVM connection and a
power device connection, the software will prompt for
a power status for both of these connections. If both
connections do not reply with ON or OFF, the power
status will display as Partial Power.
Not Responding
The managed appliance did not provide status information. This may occur for multiple reasons, such as
the appliance is not powered up or it is disconnected
from the DSView software system.
Target devices
Managed appliances
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Icon
N/A
121
Description
The unit is powered up with no connection.
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Table 7.2: Action Links
Action link
Displays
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Video Viewer window
Exclusive KVM Session
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Embedded Session
Viewer window
IPMI Session
IPMI Viewer window
Serial Session
Opens a Telnet session window using
the configured application
Valid for*
TDs attached to KVM switch channels/ports
TDs attached to KVM switch channels/ports
Supported versions of IBM ASM RSA II,
DRAC 4 and NEC IPF embedded units
IPMI TDs
Target devices
EVR1500 environmental monitors,
generic appliances, standalone TDs
Browser Session
Web browser
and TDs attached to serial console appliances, HP iLO embedded unit or KVM
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<Service Name>
Service interface
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Session interface
Target devices; see Target Device Services on page 169
Appliances and/or TDs supported by
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* In addition to the units listed in this column, one or more of these connection types may be valid for units
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9
Synchronizing the DSView
Software Database
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Table 9.1: Automatic Name Push Operation Effects
Unit
Effect
Appliance serial ports
If the target device for the serial port in the DSView software database has a single
appliance connection, the target device name will be pushed to the appliance. If the target device for the serial port in the DSView software database has multiple appliance
connections, the target device name will be pushed to the appliance for each appliance
connection (for connection type(s) enabled in the Automatic Name Push Properties
window).
Power devices
The power device name in the DSView software database will be pushed to the appliance.
Power device sockets
If the target device for the power device socket in the DSView software database has a
single appliance connection, the target device name will be pushed to the appliance. If
the target device for the power device socket in the DSView software database has
multiple appliance connections, the target device name will be pushed to each appliance for each appliance connection (for connection type(s) enabled in the Automatic
Name Push Properties window).
Target devices
If the target device in the DSView software database has a single appliance connection, the target device name will be pushed to the appliance. If the target device in
the DSView software database has multiple appliance connections, the target device
name will be pushed to the appliance for each appliance connection (for connection
type(s) enabled in the Automatic Name Push Properties window).
Cascade switches
If the cascade switch in the DSView software database has a single appliance connection, the name will be pulled from the appliance to update the cascade switch name
in the DSView software database. If the cascade switch in the DSView software database has multiple appliance connections to the same appliance (a multiuser cascade
switch), the cascade switch name will be pulled from the appliance connection with the
lowest port number to update the cascade switch in the DSView software database.
(Multiuser cascade switches are treated as separate cascade switches by the appliance.)
To enable or disable automatic name push:
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Table 9.2: Automatic Name Pull Operation Effects
Unit
Effect
Appliance serial ports
If the target device for the serial port in the DSView software database has a single
appliance connection, the target device name will be pulled from the appliance to
update the target device name in the DSView software database. If the target device
for the serial port in the DSView software database has multiple appliance connections, the target device name will be pulled from one of the appliance connections
(based on the configured connection type priority) to update the target device name
in the DSView software database.
Power devices
The power device name will be pulled from the appliance to update the power device
name in the DSView software database.
Power device sockets
If the target device for the power device socket in the DSView software database has
a single appliance connection, the target device name will be pulled from the appliance to update the target device name in the DSView software database. If the target device for the power device socket in the DSView software database has multiple
appliance connections, the target device name will be pulled from one of the appliance connections (based on the configured connection type priority) to update the
target device name in the DSView software database.
144 '69LHZΠ,QVWDOOHU8VHU *XLGH
Unit
Effect
Target devices
If the target device in the DSView software database has a single appliance connection, the name will be pulled from the appliance to update the target device name
in the DSView software database. If the target device in the DSView software database has multiple appliance connections, the target device name will be pulled from
one of the appliance connections (based on the configured connection type priority)
to update the target device name in the DSView software database.
Cascade switches
If the cascade switch in the DSView software database has a single appliance connection, the name will be pulled from the appliance to update the cascade switch
name in the DSView software database. If the cascade switch in the DSView software database has multiple appliance connections to the same appliance (a multiuser cascade switch), the cascade switch name will be pulled from the appliance
connection with the lowest port number to update the cascade switch in the DSView
software database. (Multiuser cascade switches are treated as separate cascade
switches by the appliance.)
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7DUJHW GHYLFH VHH 7DUJHW 'HYLFH 6HWWLQJV RQ SDJH To enable or disable automatic name pull:
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145
Manual name push
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IROORZLQJ ZLQGRZV
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$SSOLDQFH FDVFDGH VZLWFKHV ZLQGRZ VHH .90 6ZLWFK DQG &DVFDGH 6ZLWFK 6HWWLQJV RQ
SDJH To initiate a name push operation from a Units View window:
,Q D 8QLWV 9LHZ ZLQGRZ VHH $FFHVVLQJ 8QLWV 9LHZ ZLQGRZV RQ SDJH FOLFN WKH
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5HVXOWV ZLQGRZ VHH 0XOWLSOH XQLW RSHUDWLRQV IURP D 8QLWV 9LHZ ZLQGRZ RQ SDJH Manual name pull
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Table 9.3: Manual Name Pull Operation Effects
When pull is initiated for one or
more:
The effect is
Appliance serial ports
The target device name will be pulled from the appliance to update the target device
name in the DSView software database.
Power devices
The power device name will be pulled from the appliance to update the power device
name in the DSView software database.
Power device sockets
The target device name will be pulled from the appliance to update the target device
name in the DSView software database.
Target devices
The target device name will be pulled from the appliance to update the target device
name in the DSView software database.
146 '69LHZΠ,QVWDOOHU8VHU *XLGH
When pull is initiated for one or
more:
The effect is
Cascade switches
The cascade switch name will be pulled from the appliance to update the cascade
switch name in the DSView software database. If the cascade switch in the DSView
software database has multiple appliance connections to the same appliance (a multiuser cascade switch), the cascade switch name will be pulled from the appliance connection with the lowest port number to update the cascade switch in the DSView
software database. Multiuser cascade switches are treated as separate cascade
switches by the managed appliance.
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ZLQGRZV
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3RZHU 'HYLFH 6RFNHWV ZLQGRZ VHH 3RZHU 'HYLFH 6RFNHWV RQ SDJH ‡
$SSOLDQFH FDVFDGH VZLWFKHV ZLQGRZ VHH .90 6ZLWFK DQG &DVFDGH 6ZLWFK 6HWWLQJV RQ
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Appliance Configuration Templates
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Saving appliance configuration templates
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To save an appliance configuration template:
NOTE: This procedure creates an appliance configuration template than can be applied to any unit of the same
family as the model unit.
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To save the last known good or current configuration template:
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Modifying appliance configuration template properties
To view, modify or delete appliance configuration template files:
NOTE: Administrator rights are required to view and delete appliance configuration template files.
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Applying appliance configuration templates
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Unit Properties
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example, mistyping a serial number).
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To change the location properties for a unit:
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example, a mistyped room number).
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To change the network properties for a target device:
NOTE: Defining incorrect information for these properties may cause network connection errors.
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To change the DSView server network property for one or more units from a Units
View window:
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To change the network properties for an EVR1500 environmental monitor or generic
appliance:
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About Access Rights
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To change the network settings of a managed appliance:
NOTE: The MAC address cannot be changed.
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To change the IP addresses of DSView servers used for managed appliance
authentication:
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To display version information for one or more managed appliances from a Units
View window:
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To display version information for a managed appliance:
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Managed Appliance SNMP Settings
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Target Device Services
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NOTE: DSView supports RDP version 7, which includes support for Network Level Authentication (NLA).
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To add support for services on a target device:
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GLVFRYHU\ RI VHUYLFHV UXQQLQJ RQ WKH WDUJHW GHYLFH RU E\ VHOHFWLQJ IURP DOO DYDLODEOH
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To change service options:
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To remove support for a service on a target device:
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&OLFN WKH FKHFNER[ QH[W WR WKH VHUYLFHV WR EH UHPRYHG 7R UHPRYH DOO VHUYLFHV RQ WKH SDJH
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Target Device Settings
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a push/pull name operation:
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Customizing the Target Devices window
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To change the appliance name for a target device:
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HQDEOHG VHH $XWRPDWLF QDPH SXOO RQ SDJH IRU WKH HIIHFW
Target Device Naming
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To enable and specify fixed target device names:
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To adjust target device names:
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WR DGMXVW WDUJHW GHYLFH QDPHV
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NOTE: Each appliance must have a unique location name.
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IQ Module Settings
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To display IQ module information:
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To delete offline IQ modules:
NOTE: Any offline module will have a red circle and an “X” to the left of its EID. An online module will have a green
circle to the left of its EID.
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SDJH FOLFN RQ WKH .90 VZLWFK QDPH
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To upgrade IQ modules:
NOTE: Offline IQ modules may not be selected for upgrading.
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XSJUDGH VWDWXV LQ WKH $SSOLDQFH 6HWWLQJV 3RUWV ,4 0RGXOHV 6HWWLQJV ZLQGRZ :KHQ WKH
XSJUDGH LV FRPSOHWHG D JUHHQ FLUFOH ZLOO DSSHDU QH[W WR WKH PRGXOHV DQG WKH\ PD\ RQFH DJDLQ
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To set the USB speed for IQ modules:
NOTE: The USB speed may only be set for supported USB2 and PS2M IQ modules.
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NOTE: If any IQ module in the list is not supported, the set USB speed buttons will be disabled.
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KVM Switch and Cascade Switch Settings
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VSOLWWLQJ FDVFDGH VZLWFKHV RQ SDJH To display cascade switch port settings and initiate a push/pull name operation:
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SDJH FOLFN RQ WKH .90 VZLWFK QDPH
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6ZLWFKHV 7KH $SSOLDQFH &DVFDGH 6ZLWFKHV ZLQGRZ ZLOO RSHQ
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To change the name in appliance for a cascade switch:
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SDJH FOLFN RQ WKH .90 VZLWFK QDPH
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&KDQJH WKH QDPH LQ WKH DSSOLDQFH ,I WKH DXWRPDWLF QDPH SXOO IHDWXUH LV HQDEOHG VHH
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To change the Name in DSView for a cascade switch:
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$FFHVVLQJ 8QLWV 9LHZ ZLQGRZV RQ SDJH DQG 7RSRORJ\ YLHZ RQ SDJH FOLFN RQ WKH
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,I WKH FDVFDGH VZLWFK LV XQLTXHO\ LGHQWLILHG IRU H[DPSOH D SRZHU GHYLFH RU DQ $XWR9LHZ
VZLWFK WKDW W\SH ZLOO DXWRPDWLFDOO\ EH HQWHUHG LQ WKH 7\SH ILHOG DQG FDQQRW EH
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KDYH DW OHDVW DV PDQ\ LQSXWV DQG RXWSXWV DV WKH '69LHZ VRIWZDUH LQGLFDWHV LQ LWV
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WKDQ RQH FRQQHFWLRQ WR WKH VDPH DSSOLDQFH RQO\ VZLWFKHV ZLWK WZR RU PRUH LQSXWV ZLOO
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&OLFN 6DYH DQG WKHQ FOLFN &ORVH
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WKH 0HUJH &DVFDGH 6ZLWFK ZL]DUG VHH 0HUJLQJ RU VSOLWWLQJ FDVFDGH VZLWFKHV RQ SDJH <RX PD\ DOVR FKDQJH FDVFDGH GHYLFH SURSHUWLHV LGHQWLW\ ORFDWLRQ FRQWDFWV FXVWRP ILHOGV DQG
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WKRVH GHVFULEHG LQ 8QLW 3URSHUWLHV RQ SDJH OSCAR interface settings
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'69LHZ VRIWZDUH )RU LQFUHDVHG VHFXULW\ '69LHZ DGPLQLVWUDWRUV FDQ GLVDEOH VZLWFK
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To change local OSCAR interface settings:
NOTE: This procedure is valid for the following managed appliances: all DSR switches except the DSR 800, 1161,
2161 and 4160 switches.
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PRUH WKDQ FKDUDFWHUV 6HOHFW WKH UDGLR EXWWRQ WR VSHFLI\ ZKHWKHU WKH 26&$5 LQWHUIDFH
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To change modem port settings:
NOTE: This procedure is valid for Avocent KVM over IP switches that include a modern port.
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Asset and Usage Reports
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To add or remove a power device:
NOTE: To successfully add or remove a power device, the power device must be in the online state. Additionally, to
add a power device other than an Avocent SPC or Cyclades power device, you must have a valid third party license;
see Licenses on page 61.
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Upgrading the firmware of a Cyclades power device
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To change power device input feed information:
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Power Device Sockets
To display information about power device sockets or initiate a push/pull operation:
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To change power device socket settings:
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Power Control of Devices Attached to Power Devices
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To control power from a Units View window:
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To change the KVM session settings for a supported KVM switch:
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To change the virtual media session settings on a KVM switch:
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NOTE: If the KVM switch does not support virtual media, the Virtual Media Access Per IQ module and associated
buttons and links are not displayed.
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Defining exit macros
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To define exit macros:
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Example: Creating a macro
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Active sessions on a target device
To display information about active sessions on a target device:
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NOTE: To disconnect a session, a user must have unit view access rights and a preemption level that is greater
than or equal to the session user.
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To disconnect one or more target device active modem sessions:
NOTE: Only DSView software administrators may disconnect active modem sessions.
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Merging virtual and physical target device connections
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NOTE: Navigation links, configuration pages and display pages for data logging will only be visible for appliances and
target devices that support Syslog messaging.
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NOTE: The exact name and content of configuration pages are specific to the appliance type; see the appropriate
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NOTE: Always use this procedure to delete data log files dynamically, rather than using other methods to delete
files.
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To display a list of data log files for a single unit:
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NOTE: This is the only procedure that will include log files for units that have been renamed or deleted from the
DSView software system.
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SSH Passthrough Sessions
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To establish an SSH Passthrough connection to a target device or appliance console:
NOTE: If you are using the Linux or Unix SSH command, you will need to specify the port by entering -p and the
port number. The default port number is 4122. For more information or to change the port number, see Enabling
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ssh -p 4122 zone1/sanders\\::zone2/Boston:5@172.26.5.100
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FRPPDQG HQWHU D FRPPDQG LQ WKH IROORZLQJ IRUPDW
<zone1/username>:<zone2/appliance name:port>@<host name or IP address of
DSView server>
226 '69LHZΠ,QVWDOOHU8VHU *XLGH
7KH 66+ FOLHQW DWWHPSWV WR HVWDEOLVK DQ 66+ FRQQHFWLRQ WR WKH DSSOLDQFH RU WDUJHW GHYLFH
,I D VXFFHVVIXO FRQQHFWLRQ LV HVWDEOLVKHG WKH '69LHZ VHUYHU DFWV DV D SUR[\ EHWZHHQ WKH
XVHU DQG WDUJHW GHYLFH
,I DQ 66+ 3DVVWKURXJK VHVVLRQ WR WKH VDPH DSSOLDQFH RU WDUJHW GHYLFH LV DOUHDG\ RSHQ
\RXU VHVVLRQ LV VKDUHG ZLWK WKH SUHYLRXVO\ FRQQHFWHG XVHUV <RX KDYH UHDGRQO\ DFFHVV
WR WKH VHVVLRQ EXW \RX PD\ HQWHU D FRPPDQG WR REWDLQ UHDGZULWH DFFHVV 6HH
7UDQVIHUULQJ UHDGZULWH DFFHVV RQ SDJH ,I WKH FRQVROH SRUW RQ WKH WDUJHW GHYLFH UHTXLUHV DGGLWLRQDO DXWKHQWLFDWLRQ WKH XVHU LV
SURPSWHG WR ORJ LQ
Escape key sequence
$Q HVFDSH NH\ VHTXHQFH LV D FRPELQDWLRQ RI FKDUDFWHUV WKDW FDQ EH VHQW WR WKH '69LHZ VHUYHU
WR DIIHFW DQ 66+ 3DVVWKURXJK RU $YRFHQW 6HVVLRQ 9LHZHU VHVVLRQ 7KH GHIDXOW HVFDSH VHTXHQFH
LV ^Ec ZKLFK FDQ EH IROORZHG E\ DQ HVFDSH NH\ WR VHQG D FRPPDQG WR D WDUJHW GHYLFH 6RPH
HVFDSH NH\ VHTXHQFHV DUH OLPLWHG WR RQO\ WKH XVHU ZLWK UHDGZULWH DFFHVV
,Q WKLV FKDSWHU WKH SUHVHW HVFDSH 6HTXHQFH ^Ec LV XVHG LQ DOO H[DPSOHV WR LQGLFDWH WKH
FRQILJXUHG HVFDSH VHTXHQFH
Table 14.1: DSView Software - Supported SSH Passthrough Session Escape Keys
Escape
Keys
Description
Escape
Keys
Description
.
Disconnect
?
Print this message
a
Attach read/write rights
e
Change escape sequence [the preset
value is ^Ec ]
l?
Displays break sequence list*
0-9
Send specific break sequence*
r
Replay last 30 lines of log
<cr>
Ignore/abort command
*Only users with read/write access can send these escape key sequences.
To modify the escape sequence:
)URP DQ 66+ 3DVVWKURXJK VHVVLRQ HQWHU WKH IROORZLQJ FRPPDQG
^Ece[new escape sequence]
)RU H[DPSOH ^Ece^Ac FKDQJHV WKH HVFDSH VHTXHQFH IURP ^Ec WR ^Ac
&KDSWHU 66+ 3DVVWKURXJK 6HVVLRQV
227
To enter an escape key sequence:
)URP DQ 66+ 3DVVWKURXJK VHVVLRQ HQWHU D FRPPDQG LQ WKH IROORZLQJ IRUPDW
^Ec[escape key]
)RU H[DPSOH ^Ecl? GLVSOD\V WKH EUHDN VHTXHQFH OLVW
$IWHU HQWHULQJ DQ HVFDSH NH\ VHTXHQFH WKH 66+ FOLHQW GLVSOD\V D PHVVDJH LQGLFDWLQJ VXFFHVV RU
IDLOXUH
Break sequences
NOTE: SSH port sharing must be enabled before you can configure break sequences.
$ EUHDN VHTXHQFH LV D XVHUGHILQHG FRPELQDWLRQ RI FKDUDFWHUV WKDW FDQ EH VHQW DV D FRPPDQG WR
D WDUJHW GHYLFH GXULQJ DQ 66+ 3DVVWKURXJK RU $YRFHQW 6HVVLRQ 9LHZHU VHVVLRQ $ EUHDN
VHTXHQFH LV VHQW ZKHQ WKH FRUUHVSRQGLQJ HVFDSH NH\ VHTXHQFH LV W\SHG E\ WKH XVHU 7KH
'69LHZ VRIWZDUH VXSSRUWV $6&,, DQG 87) FKDUDFWHUV DQG VSHFLDO EUHDN NH\V 2QO\ WKH XVHU
ZLWK UHDGZULWH DFFHVV WR WKH 66+ VHVVLRQ FDQ VHQG D EUHDN VHTXHQFH WR D WDUJHW GHYLFH
<RX FDQ FRQILJXUH XS WR EUHDN VHTXHQFHV WR EH XVHG LQ 66+ 3DVVWKURXJK VHVVLRQV
7KH IROORZLQJ VSHFLDO EUHDN NH\V DUH VXSSRUWHG
Table 14.2: DSView Software - Supported SSH Passthrough Session Break Keys
Break
Character
Description
Break
Character
Description
\a
Alert
\z
Serial break [defined as Telnet break:
IAC(\337), BREAK(\363)]
\b
Backspace
\\
Backslash
\d
Delay [preset value is 250 milliseconds]
\^
Circumflex
\f
Form-feed
ooo
Octal representation of a character
(where ooo is one to three octal digits)
\n
New line
\c
Character c
\r
Carriage return
^?
Delete
\t
Tab
^c
Control character (c is “and”ed with 0x1f)
\v
Vertical tab
[UTF-8]
Any utf8 character
228 '69LHZΠ,QVWDOOHU8VHU *XLGH
To configure break sequences:
&OLFN WKH 6\VWHP WDE
&OLFN '69LHZ 6HUYHU LQ WKH WRS QDYLJDWLRQ EDU
&OLFN 66+ 3DVVWKURXJK LQ WKH VLGH QDYLJDWLRQ EDU 7KH 66+ 3DVVWKURXJK 3URSHUWLHV
ZLQGRZ RSHQV
,Q WKH 'HOD\ ILHOG \RX PD\ HQWHU WKH QXPEHU RI PLOOLVHFRQGV WR GHOD\ D FRPPDQG LI \d LV
HQWHUHG
(QWHU WKH EUHDN VHTXHQFH GHVFULSWLRQ LQ WKH 'HVFULSWLRQ ILHOG WKHQ HQWHU WKH EUHDN VHTXHQFH
LQ WKH %UHDN 6HTXHQFH ILHOG 'HVFULSWLRQV DQG EUHDN VHTXHQFHV DUH OLPLWHG WR FKDUDFWHUV
)LHOG QXPEHUV DUH DYDLODEOH IRU XS WR EUHDN VHTXHQFHV
To send a break sequence:
)URP DQ 66+ 3DVVWKURXJK VHVVLRQ HQWHU WKH HVFDSH VHTXHQFH IRU WKH EUHDN VHTXHQFH
GHILQLWLRQ LQ WKH IROORZLQJ IRUPDW
^Ecl[break sequence number 0-9]
)RU H[DPSOH ^Ecl5
7KH EUHDN VHTXHQFH LV VHQW WR WKH WDUJHW GHYLFH DQG D FRQILUPDWLRQ PHVVDJH DSSHDUV
RU
7KH 66+ FOLHQW LQGLFDWHV WKDW WKH EUHDN VHTXHQFH LV LQYDOLG RU FRQWDLQV D V\QWD[ HUURU
<RX FDQ FRUUHFW WKH HUURU DQG UHVHQG WKH EUHDN VHTXHQFH
Transferring read/write access
2QO\ RQH XVHU DW D WLPH FDQ KDYH UHDGZULWH DFFHVV WR D VKDUHG 66+ 3DVVWKURXJK RU $YRFHQW
6HVVLRQ 9LHZHU VHVVLRQ 7KH ILUVW XVHU ZKR RSHQV WKH VHVVLRQ KDV UHDGZULWH DFFHVV ,I WKDW XVHU
H[LWV D VKDUHG VHVVLRQ UHDGZULWH DFFHVV LV JUDQWHG WR D UDQGRPO\ VHOHFWHG XVHU ZKR LV VKDULQJ
WKH VHVVLRQ $ XVHU ZLWK UHDGRQO\ DFFHVV FDQ HQWHU D FRPPDQG WR REWDLQ UHDGZULWH DFFHVV
To obtain read/write access:
)URP D VKDUHG 66+ 3DVVWKURXJK RU $YRFHQW 6HVVLRQ 9LHZHU VHVVLRQ ZKHUH \RX KDYH UHDG
RQO\ DFFHVV HQWHU WKH IROORZLQJ FRPPDQG
^Eca
7KH XVHU ZLWK UHDGZULWH DFFHVV UHFHLYHV D PHVVDJH WKDW UHDGZULWH DFFHVV KDV EHHQ
WUDQVIHUUHG WR WKH VSHFLILHG XVHU
<RX UHFHLYH D PHVVDJH WKDW WKH XVHU KDV ORVW UHDGZULWH DFFHVV
&KDSWHU 66+ 3DVVWKURXJK 6HVVLRQV
229
<RX QRZ KDYH VROH UHDGZULWH SULYLOHJHV WR WKH 66+ 3DVVWKURXJK RU $YRFHQW 6HVVLRQ 9LHZHU
VHVVLRQ 7UDQVIHUULQJ UHDGZULWH DFFHVV JHQHUDWHV '69LHZ VRIWZDUH V\VWHP HYHQWV
Disconnecting a session
To disconnect an SSH session:
)URP DQ 66+ 3DVVWKURXJK VHVVLRQ HQWHU WKH IROORZLQJ FRPPDQG
^Ec.
<RXU VHVVLRQ LV FORVHG ,I \RX KDG UHDGZULWH DFFHVV WR WKH VHVVLRQ UHDGZULWH DFFHVV LV
JUDQWHG WR D UDQGRPO\ VHOHFWHG XVHU ZKR LV VKDULQJ WKH VHVVLRQ
Displaying session output
,I D GDWD ORJ ZDV FUHDWHG IRU WKH 66+ 3DVVWKURXJK VHVVLRQ \RX FDQ HQWHU D FRPPDQG WR GLVSOD\
WKH ODVW OLQHV OLPLWHG WR FKDUDFWHUV RI WKH GDWD ORJ RQ WKH 66+ FOLHQW 7KH ODVW OLQHV PD\ LQFOXGH SUHYLRXV 66+ VHVVLRQV EXW ZLOO RQO\ GLVSOD\ WDUJHW GHYLFH RXWSXW QRW XVHU
DFWLRQV
NOTE: To display session output, data logging must be enabled and the user must have access rights to unit. See
Data Logging on page 209 and User Access Rights on page 271.
To display session output:
)URP DQ 66+ 3DVVWKURXJK VHVVLRQ HQWHU WKH IROORZLQJ FRPPDQG
^Ecr
7KH FOLHQW GLVSOD\V WKH ODVW OLQHV RI WKH GDWD ORJ
RU
,I \RX GR QRW KDYH DFFHVV ULJKWV RU LI D GDWD ORJ ZDV QRW FUHDWHG DQ HUURU PHVVDJH LV
GLVSOD\HG
Supported service processor commands
NOTE: SSH Passthrough port sharing is not supported if a server processor command is included at the end of the
SSH command.
:KHQ RSHQLQJ DQ 66+ 3DVVWKURXJK VHVVLRQ WR D WDUJHW GHYLFH FRQQHFWHG WR D VXSSRUWHG
0HUJH3RLQW PDQDJHU \RX PD\ LQFOXGH D VHUYLFH SURFHVVRU 63 FRPPDQG DW WKH HQG RI WKH 66+
FRPPDQG ,I WKH 63 FRPPDQG LV QRW SUHVHQW DW WKH HQG RI WKH 66+ FRPPDQG WKH DSSOLDQFH PD\
SURYLGH WKH XVHU ZLWK D PHQX RI 63 FRPPDQGV WR FKRRVH IURP
7R LQFOXGH DQ 63 FRPPDQG RSHQ \RXU 66+ FOLHQW DQG HQWHU D FRPPDQG LQ WKH IROORZLQJ
IRUPDW
230 '69LHZΠ,QVWDOOHU8VHU *XLGH
<username>:<target device name>@<host name or IP address of the DSView server>
[spcommand]
NOTE: Enter a space between <host name or IP address of the DSView server> and [spcommand].
7KH ILUVW SDUW RI WKH FRPPDQG ZLOO HVWDEOLVK DQ 66+ VHVVLRQ WR WKH 0HUJH3RLQW 63 PDQDJHU ,I D
VXSSRUWHG 63 FRPPDQG LV SUHVHQW DW WKH HQG RI WKH 66+ FRPPDQG WKH 63 FRPPDQG ZLOO EH
SDVVHG WKURXJK WR WKH VHUYLFH SURFHVVRU RQ WKH DSSOLDQFH 7KH DSSOLDQFH ZLOO YDOLGDWH DQG
H[HFXWH WKH FRPPDQG
)RU H[DPSOH D FRPPDQG WR RSHQ DQ 66+ VHVVLRQ WR D 0HUJH3RLQW 63 PDQDJHU DQG H[HFXWH DQ
63 FRPPDQG PD\ ORRN OLNH WKLV
s s h -p 4 1 2 2 zone 1 /js m ith:zone 2 /MGP@1 7 2 .3 0 .1 9 .1 2 2 powe r on
)RU PRUH LQIRUPDWLRQ DQG D OLVW RI VXSSRUWHG 63 FRPPDQGV VHH WKH GRFXPHQWDWLRQ LQFOXGHG
ZLWK WKH 0HUJH3RLQW 63 PDQDJHU
231
Grouping Units
15
7KH '69LHZ ([SORUHU DXWRPDWLFDOO\ JURXSV PDQDJHG DSSOLDQFHV E\ WKH W\SH RI DSSOLDQFH '65
VZLWFK $&6 FRQVROH VHUYHU DQG VR RQ 7DUJHW GHYLFHV DUH DXWRPDWLFDOO\ JURXSHG EDVHG RQ WKH
W\SH WR ZKLFK WKH\ DUH DVVLJQHG
<RX PD\ DOVR DGG DQG FKDQJH WKH IROORZLQJ W\SHV RI JURXSV
‡
6LWHV
‡
'HSDUWPHQWV
‡
/RFDWLRQV
‡
&XVWRP ILHOGV &XVWRP ILHOGV DOORZ D XVHU WR FUHDWH JURXSLQJV RI XQLWV ZKLFK DUH DFFHVVHG E\
DOO '69LHZ VRIWZDUH XVHUV
‡
3HUVRQDO DQG JOREDO XQLW JURXSV *OREDO XQLW JURXSV PD\ EH VHHQ E\ DOO XVHUV SHUVRQDO XQLW
JURXSV DUH YLVLEOH RQO\ WR WKH XVHU ZKR FUHDWHG WKH JURXS
Site, Department and Location Groups
<RX PD\ FUHDWH RQH RU PRUH VLWH GHSDUWPHQW DQG ORFDWLRQ QDPHV DQG WKHQ DVVRFLDWH XQLWV ZLWK
WKHP )RU H[DPSOH \RX FRXOG FUHDWH VLWHV QDPHV VXFK DV $XVWLQ DQG 6XQULVH GHSDUWPHQW QDPHV
VXFK DV 6RIWZDUH 'HYHORSPHQW DQG +XPDQ 5HVRXUFHV RU ORFDWLRQ QDPHV VXFK DV /DE 5RRP DQG 6\VWHP $GPLQLVWUDWRU¶V 2IILFH
6LWH 'HSDUWPHQW DQGRU /RFDWLRQ FROXPQV PD\ EH LQFOXGHG LQ D 8QLWV 9LHZ ZLQGRZ GLVSOD\
XVLQJ WKH &XVWRPL]H OLQN 6HH 8VLQJ WKH &XVWRPL]H OLQN LQ ZLQGRZV RQ SDJH 7R JURXS XQLWV E\ VLWH GHSDUWPHQW RU ORFDWLRQ \RX ILUVW FUHDWH D VLWHGHSDUWPHQWORFDWLRQ WKHQ
DVVRFLDWH XQLWV ZLWK LW 6LWHVGHSDUWPHQWVORFDWLRQV WKDW FRQWDLQ XQLWV WR ZKLFK D XVHU GRHV QRW
KDYH DFFHVV ULJKWV ZLOO QRW DSSHDU LQ WKH VLGH QDYLJDWLRQ EDU 7KH VLWHGHSDUWPHQWORFDWLRQ PXVW
DOVR KDYH DW OHDVW RQH XQLW DVVRFLDWHG ZLWK LW WR EH GLVSOD\HG LQ WKH VLGH QDYLJDWLRQ EDU
To add a site, department or location:
&OLFN WKH 8QLWV WDE
232 '69LHZΠ,QVWDOOHU8VHU *XLGH
7R DGG D VLWH FOLFN 6LWHV LQ WKH WRS QDYLJDWLRQ EDU 7KH 6LWHV ZLQGRZ ZLOO RSHQ
7R DGG D GHSDUWPHQW FOLFN 'HSDUWPHQWV LQ WKH WRS QDYLJDWLRQ EDU 7KH 'HSDUWPHQWV
ZLQGRZ ZLOO RSHQ
7R DGG D ORFDWLRQ FOLFN /RFDWLRQV LQ WKH WRS QDYLJDWLRQ EDU 7KH /RFDWLRQV ZLQGRZ
ZLOO RSHQ
&OLFN $GG 7KH $GG 6LWH $GG 'HSDUWPHQW RU $GG /RFDWLRQ ZLQGRZ ZLOO RSHQ
7\SH D QDPH WKHQ FOLFN $GG 7KH 6LWHV 'HSDUWPHQWV RU /RFDWLRQV ZLQGRZ ZLOO RSHQ
$ VLWH GHSDUWPHQW RU ORFDWLRQ ZLOO QRW EH OLVWHG LQ WKH VLGH QDYLJDWLRQ EDU XQWLO D XQLW KDV EHHQ
DVVRFLDWHG ZLWK LW
To delete a site, department or location:
&OLFN WKH 8QLWV WDE
7R GHOHWH D VLWH FOLFN 6LWHV LQ WKH WRS QDYLJDWLRQ EDU 7KH 6LWHV ZLQGRZ ZLOO RSHQ
7R GHOHWH D GHSDUWPHQW FOLFN 'HSDUWPHQWV LQ WKH WRS QDYLJDWLRQ EDU 7KH 'HSDUWPHQWV
ZLQGRZ ZLOO RSHQ
7R GHOHWH D ORFDWLRQ FOLFN /RFDWLRQV LQ WKH WRS QDYLJDWLRQ EDU 7KH /RFDWLRQV ZLQGRZ
ZLOO RSHQ
&OLFN WKH FKHFNER[ WR WKH OHIW RI RQH RU PRUH VLWHVGHSDUWPHQWVORFDWLRQV 7R GHOHWH DOO
VLWHVGHSDUWPHQWVORFDWLRQV LQ WKH SDJH FOLFN WKH FKHFNER[ WR WKH OHIW RI 1DPH DW WKH WRS RI
WKH OLVW
&OLFN 'HOHWH $ FRQILUPDWLRQ GLDORJ ER[ ZLOO DSSHDU
&RQILUP RU FDQFHO WKH GHOHWLRQ
To change the name of a site, department or location:
&OLFN WKH 8QLWV WDE
7R FKDQJH WKH QDPH RI D VLWH FOLFN 6LWHV LQ WKH WRS QDYLJDWLRQ EDU 7KH 6LWHV ZLQGRZ ZLOO
RSHQ
7R FKDQJH WKH QDPH RI D GHSDUWPHQW FOLFN 'HSDUWPHQWV LQ WKH WRS QDYLJDWLRQ EDU 7KH
'HSDUWPHQWV ZLQGRZ ZLOO RSHQ
7R FKDQJH WKH QDPH RI D ORFDWLRQ FOLFN /RFDWLRQV LQ WKH WRS QDYLJDWLRQ EDU 7KH
/RFDWLRQV ZLQGRZ ZLOO RSHQ
&OLFN RQ WKH QDPH RI D VLWHGHSDUWPHQWORFDWLRQ 7KH 6LWH'HSDUWPHQW/RFDWLRQ 1DPH
ZLQGRZ ZLOO RSHQ
7\SH D QHZ FKDUDFWHU QDPH
&KDSWHU *URXSLQJ 8QLWV
233
&OLFN 6DYH DQG WKHQ FOLFN &ORVH 7KH 6LWHV 'HSDUWPHQWV RU /RFDWLRQV ZLQGRZ ZLOO RSHQ
To associate or change the association of an existing unit to a site, department or
location:
&OLFN WKH 8QLWV WDE
&OLFN RQH RI WKH OLQNV OLVWHG LQ 7DEOH LQ WKH VLGH QDYLJDWLRQ EDU WR GLVSOD\ WKH
FRUUHVSRQGLQJ ZLQGRZ IRU WKH XQLWV \RX ZLVK WR DVVRFLDWH FKDQJH RU UHPRYH WKH
DVVRFLDWLRQ
Table 15.1: Links for Managing Sites, Departments or Location Associations
Link
Window
Changes Site Associations For
A link under Target Devices
Target Devices
Target devices only
A link under Appliances
Appliances
Managed appliances only
Sites
Units in Site
Units
Groups
Units in Group
Units
A link under Custom Field
Units in Custom Fields
Units
Recently Accessed
Recently Accessed Units
Units
&OLFN RQ WKH QDPH RI D XQLW 7KH 8QLW 2YHUYLHZ ZLQGRZ ZLOO RSHQ
&OLFN 3URSHUWLHV LQ WKH VLGH QDYLJDWLRQ EDU WKHQ FOLFN /RFDWLRQ
)URP WKH PHQXV VHOHFW WKH VLWH GHSDUWPHQW DQGRU ORFDWLRQ WR DVVRFLDWH ZLWK WKH XQLW ,I
\RX GR QRW ZLVK WR DVVRFLDWH WKH XQLW ZLWK DQ\ VLWH GHSDUWPHQW RU ORFDWLRQ FKRRVH WKH WRS
HPSW\ LWHP IURP WKH PHQX
&OLFN 6DYH DQG WKHQ FOLFN &ORVH
To display the units associated with a site, department or location:
&OLFN WKH 8QLWV WDE
7R GLVSOD\ XQLWV DVVRFLDWHG ZLWK D VLWH FOLFN 6LWHV LQ WKH VLGH QDYLJDWLRQ EDU 7KH 8QLWV LQ
6LWH ZLQGRZ ZLOO RSHQ ZLWK D OLVW RI XQLWV DVVRFLDWHG ZLWK WKH ILUVW DOSKDEHWLFDOO\OLVWHG
VLWH
7R GLVSOD\ XQLWV DVVRFLDWHG ZLWK D GHSDUWPHQW FOLFN 'HSDUWPHQWV LQ WKH VLGH
QDYLJDWLRQ EDU 7KH 8QLWV LQ 'HSDUWPHQWV ZLQGRZ ZLOO RSHQ ZLWK D OLVW RI XQLWV
DVVRFLDWHG ZLWK WKH ILUVW DOSKDEHWLFDOO\OLVWHG GHSDUWPHQW
234 '69LHZΠ,QVWDOOHU8VHU *XLGH
7R GLVSOD\ XQLWV DVVRFLDWHG ZLWK D ORFDWLRQ FOLFN /RFDWLRQV LQ WKH VLGH QDYLJDWLRQ EDU
7KH 8QLWV LQ /RFDWLRQ ZLQGRZ ZLOO RSHQ ZLWK D OLVW RI XQLWV DVVRFLDWHG ZLWK WKH ILUVW
DOSKDEHWLFDOO\OLVWHG ORFDWLRQ
&OLFN RQ D VLWH GHSDUWPHQW ORFDWLRQ OLQN LQ WKH VLGH QDYLJDWLRQ EDU WR GLVSOD\ DQRWKHU
HQWU\ LQ WKH XQLW OLVW
Custom Fields
7HQ FXVWRP ILHOGV DUH DYDLODEOH 7R XVH WKH FXVWRP ILHOGV ILUVW FKDQJH WKH GHIDXOW ODEHOV RQ WKH
ILHOGV &XVWRP )LHOG &XVWRP )LHOG DQG &XVWRP )LHOG DQG WKHQ DVVRFLDWH D FXVWRP ODEHO
ZLWK D XQLW 7KH FXVWRP ILHOGV PD\ EH GLVSOD\HG LQ 8QLWV 9LHZ ZLQGRZV XVLQJ WKH &XVWRPL]H
OLQN 6HH 8VLQJ WKH &XVWRPL]H OLQN LQ ZLQGRZV RQ SDJH To define custom fields:
NOTE: You must have Software Administrator or Appliance Administrator access to define custom fields.
&OLFN WKH 8QLWV WDE
&OLFN &XVWRP )LHOG /DEHOV LQ WKH VLGH QDYLJDWLRQ EDU 7KH 8QLW &XVWRP )LHOG /DEHOV
ZLQGRZ ZLOO RSHQ
)RU HDFK FXVWRP ILHOG W\SH WKH FKDUDFWHU QDPH IRU WKH ILUVW FXVWRP ILHOG ODEHO 7KH ILUVW
DQG VHFRQG OHYHO FXVWRP ILHOGV IRU XQLWV ZLOO DSSHDU XQGHU WKLV KHDGLQJ LQ WKH VLGH
QDYLJDWLRQ EDU DOO RWKHU FXVWRP ILHOGV ZLOO QRW DSSHDU LQ WKH VLGH QDYLJDWLRQ EDU EXW PD\
EH GLVSOD\HG LQ WKH FRQWHQW DUHD E\ FOLFNLQJ &XVWRPL]H DQG DGGLQJ WKH ILHOG
&OLFN 6DYH
7KH &XVWRP )LHOG /DEHOV QDPH ZLOO FRQWLQXH WR DSSHDU LQ WKH VLGH QDYLJDWLRQ EDU XQWLO \RX
DVVRFLDWH WKH FXVWRP ODEHO ZLWK D XQLW
To associate a custom label with a unit:
,Q D 8QLWV 9LHZ ZLQGRZ VHH $FFHVVLQJ 8QLWV 9LHZ ZLQGRZV RQ SDJH FOLFN RQ D XQLW
7KH 8QLW 2YHUYLHZ ZLQGRZ ZLOO RSHQ
&OLFN 3URSHUWLHV LQ WKH VLGH QDYLJDWLRQ EDU DQG WKHQ FOLFN &XVWRP )LHOGV 7KH 8QLW &XVWRP
)LHOGV ZLQGRZ ZLOO RSHQ
,Q WKH HDFK ILHOG W\SH WKH FKDUDFWHU QDPH WR DVVRFLDWH ZLWK WKH FRUUHVSRQGLQJ ODEHO
<RX PD\ DOVR OHDYH WKH ILHOG EODQN
&OLFN 6DYH DQG WKHQ FOLFN &ORVH 7KH $SSOLDQFH $OO ZLQGRZ ZLOO RSHQ 7KH VLGH
QDYLJDWLRQ EDU ZLOO LQFOXGH WKH QDPHV RI WKH GHILQHG DQG DVVRFLDWHG FXVWRP ILHOGV
&KDSWHU *URXSLQJ 8QLWV
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Example: Custom fields
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FRQILJXUDWLRQ 7KH XQLWV ZLOO EH SODFHG LQ RQH RI WZR FDWHJRULHV DQ LQLWLDO FRQILJXUDWLRQ RU D
ILQDO FRQILJXUDWLRQ FDWHJRU\ 7KH DGPLQLVWUDWRU DOVR ZDQWV WR LGHQWLI\ WKH XQLW¶V PDQDJHUV $W
WKH SUHVHQW WLPH WKH '69LHZ VRIWZDUH DGPLQLVWUDWRU KDV RQH '65 VZLWFK DQG RQH
(95 HQYLURQPHQWDO PRQLWRU WR DGG WR WKH WHVW FRQILJXUDWLRQ FDWHJRU\ DQG RQH JHQHULF
DSSOLDQFH WR DGG WR WKH ILQDO FRQILJXUDWLRQ FDWHJRU\
)LUVW WKH '69LHZ VRIWZDUH DGPLQLVWUDWRU ZLOO GHILQH WKH FXVWRP ILHOGV
D
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E
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ZLQGRZ ZLOO RSHQ
F
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XQGHU WKLV KHDGLQJ LQ WKH VLGH QDYLJDWLRQ EDU
G
,Q /DEHO W\SH Appliances and target devices $OO VHFRQGOHYHO FXVWRP ILHOGV IRU
XQLWV ZLOO DSSHDU XQGHU WKLV KHDGLQJ LQ WKH VLGH QDYLJDWLRQ EDU
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,Q /DEHO W\SH Manager 7KLV FXVWRP ILHOG ZLOO QRW DSSHDU LQ WKH VLGH QDYLJDWLRQ EDU
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Figure 15.1: Custom Fields Example: Side Navigation Bar
Table 15.2: Custom Fields Example: Side Navigation Bar Descriptions
Number
Description
1
System-wide first-level custom field label
2
Unit first-level custom field labels
3
Unit second-level custom field labels
Unit Groups
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Table 15.3: Unit Groups Features
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Can change
rights?
Can have subgroups?
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Yes
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Personal Root
No
Yes
No, can only add groups
Global Groups
Yes
Yes
Yes
Personal Groups
No
Yes
Yes
Group Type
239
System Defined
User Defined
Unit group hierarchy
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Table 15.4: Unit Group Hierarchy Example Descriptions
Number
Description
Number
Description
1
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the left)
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GLVWULEXWLRQ RI OLFHQVHV DQG DGGRQ IHDWXUHV E\ DVVLJQLQJ D QXPEHU RI OLFHQVHV WR HDFK ]RQH
Managing and Accessing Zones
Enabling DS Zones
%HIRUH \RX FDQ FUHDWH RU DFFHVV ]RQHV \RX PXVW DGG D '6 =RQHV OLFHQVH NH\ WR WKH '69LHZ
VRIWZDUH VHH $GGLQJ D QHZ OLFHQVH NH\ RQ SDJH 7KH OLFHQVH NH\ VSHFLILHV WKH QXPEHU RI
]RQHV WKDW FDQ H[LVW LQ WKH '69LHZ VRIWZDUH 7KLV QXPEHU FDQQRW EH H[FHHGHG LI \RX QHHG
DGGLWLRQDO ]RQHV \RX PXVW SXUFKDVH DQRWKHU OLFHQVH NH\ RU GHOHWH H[LVWLQJ ]RQHV WR IUHH OLFHQVHV
NOTE: If you do not have a DS Zones license enabled, the DSView software does not display any windows or links
related to zones.
Creating zones
2QFH WKH '6 =RQHV OLFHQVH NH\ LV HQDEOHG WKH '69LHZ VRIWZDUH DXWRPDWLFDOO\ LQFOXGHV D WRS
OHYHO ]RQH <RX FDQ FUHDWH XS WR WZR VXEOHYHOV RI ]RQHV EHORZ WKH WRS OHYHO ]RQH EXW \RX
FDQQRW FUHDWH DGGLWLRQDO WRS OHYHO ]RQHV <RX FDQ FUHDWH DV PDQ\ LQGLYLGXDO ]RQHV DV \RXU OLFHQVH
NH\ DOORZV
To create a new zone:
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FUHDWHG ]RQHV
248 '69LHZΠ,QVWDOOHU8VHU *XLGH
6HOHFW WKH FKHFNER[ QH[W WR WKH ]RQH WR ZKLFK \RX ZDQW WR DGG D VXEOHYHO ]RQH &OLFN
$GG 7KH $GG =RQH :L]DUG RSHQV
(QWHU D XQLTXH ]RQH QDPH &OLFN 1H[W
7KH $VVLJQ =RQH /LFHQVHV ZLQGRZ RSHQV )RU HDFK OLFHQVH W\SH HQWHU WKH QXPEHU RI
OLFHQVHV WKDW FDQ EH XVHG E\ WKLV ]RQH LQ WKH $VVLJQHG /LFHQVHV ILHOG 7KH QXPEHU RI
DYDLODEOH OLFHQVHV LV OLVWHG LQ WKH $YDLODEOH /LFHQVHV FROXPQ )RU GHWDLOV RQ ]RQH OLFHQVHV
VHH $VVLJQLQJ ]RQH OLFHQVHV RQ SDJH &OLFN 1H[W
7KH $VVLJQ =RQH 5LJKWV ZLQGRZ RSHQV )RU HDFK DFFHVV ULJKWV JURXS VHOHFW $OORZ RU 'HQ\
)RU GHWDLOV RQ ]RQH ULJKWV VHH 0DQDJLQJ ]RQH DFFHVV ULJKWV RQ SDJH &OLFN 1H[W
7KH &RPSOHWHG 6XFFHVVIXO ZLQGRZ RSHQV &OLFN )LQLVK
Accessing zones
:KHQ ORJJLQJ LQWR WKH '69LHZ VRIWZDUH VSHFLI\ WKH KLJKHVW OHYHO ]RQH IRU ZKLFK \RX KDYH
DFFHVV ULJKWV ,I \RXU DFFHVV ULJKWV LQFOXGH RWKHU ]RQHV \RX PD\ VZLWFK WR WKRVH ]RQHV RQFH
ORJJHG LQ
:KHQ LQ D ]RQH \RX FDQQRW YLHZ RU DFFHVV XQLWV WKDW EHORQJ WR DQRWKHU ]RQH 7KH ]RQH \RX DUH
FXUUHQWO\ LQ LV UHIHUUHG WR DV WKH DFWLYH ]RQH DQG LV GLVSOD\HG LQ WKH WRS RSWLRQ EDU
To specify zone log in options:
&OLFN WKH 6\VWHP WDE WKHQ FOLFN *OREDO 3URSHUWLHV
6HOHFW =RQHV LQ WKH VLGH QDYLJDWLRQ EDU
6HOHFW /LVW DOO =RQHV DV GURSGRZQ PHQX WR DOORZ WKH XVHU WR VHOHFW D ]RQH IURP D OLVW
RU
6HOHFW 5HTXHVW WKH =RQH DV WH[W ILHOG WR UHTXLUH WKH XVHU WR W\SH WKH ]RQH QDPH LQ WH[W
ILHOG ZKHQ ORJJLQJ LQ
&OLFN 6DYH
To log in to a zone:
(QWHU WKH 85/ RI WKH '69LHZ VHUYHU KRVW LQ WKH DGGUHVV EDU RI D ZHE EURZVHU
(QWHU D YDOLG XVHUQDPH DQG SDVVZRUG LQ WKH ILHOGV SURYLGHG
&KDSWHU '6 =RQHV
249
6SHFLI\ WKH KLJKHVW OHYHO ]RQH IRU ZKLFK \RX KDYH DFFHVV ULJKWV E\ W\SLQJ WKH ]RQH LQ WKH
=RQH ILHOG
RU
6SHFLI\ WKH KLJKHVW OHYHO ]RQH IRU ZKLFK \RX KDYH DFFHVV ULJKWV E\ VHOHFWLQJ D ]RQH
QDPH IURP WKH =RQH PHQX
NOTE: If you do not specify a zone, DSView software attempts to log you in to the top level zone. If you do not have
access rights to the top level zone, the login attempt fails.
&OLFN /RJLQ
To switch zones:
&OLFN WKH 6\VWHP WDE WKHQ FOLFN =RQHV 7KH =RQHV ZLQGRZ RSHQV DQG OLVWV DOO FUHDWHG ]RQHV
6HOHFW WKH FKHFNER[ QH[W WR WKH ]RQH WR ZKLFK \RX ZDQW WR VZLWFK DQG FOLFN 6ZLWFK
RU
,Q WKH WRS OHIW FRUQHU RI WKH ZLQGRZ \RXU XVHUQDPH DQG WKH DFWLYH ]RQH OLVW LV GLVSOD\HG &OLFN
WKH QDPH RI WKH ]RQH WR RSHQ D SRSXS PHQX WKHQ VHOHFW WKH ]RQH WR ZKLFK \RX ZDQW WR
VZLWFK
Transferring units to a zone
<RX FDQ WUDQVIHU PDQDJHG DSSOLDQFHV EODGH FKDVVLV K\SHUYLVRU PDQDJHUV RU K\SHUYLVRU VHUYHUV
WR ]RQHV IRU ZKLFK \RX KDYH DFFHVV ULJKWV $OO DVVRFLDWHG WDUJHW GHYLFHV DUH WUDQVIHUUHG ZLWK WKH
XQLW DQG DQ\ PHUJHG WDUJHW GHYLFH FRQQHFWLRQV DUH VSOLW <RX FDQQRW LQGHSHQGHQWO\ PRYH D
WDUJHW GHYLFH
NOTE: If you are transferring units that require licenses, such as a VMware ESX Server, the zone to which you are
moving the units must be assigned the appropriate licenses (see Assigning zone licenses on page 250). If the zone
does not have sufficient licenses, the transfer fails.
,Q D 8QLWV 9LHZ ZLQGRZ VHH $FFHVVLQJ 8QLWV 9LHZ ZLQGRZV RQ SDJH FOLFN WKH
FKHFNER[ QH[W WR WKH XQLWV \RX ZLVK WR PRYH
&OLFN 2SHUDWLRQV WKHQ VHOHFW 0RYH 8QLWV WR =RQH IURP WKH GURSGRZQ PHQX 7KH 0RYH
8QLWV :L]DUG RSHQV
)URP WKH OLVW SURYLGHG VHOHFW WKH ]RQH WR ZKLFK \RX ZLVK WR PRYH WKH XQLWV &OLFN 1H[W
7KH &RPSOHWHG 6XFFHVVIXO ZLQGRZ RSHQV &OLFN )LQLVK
<RX FDQ DFFHVV WKH XQLWV DQG DVVRFLDWHG WDUJHW GHYLFHV ZKHQ \RX DUH DFWLYH LQ WKH ]RQH WKDW
RZQV WKH XQLWV
250 '69LHZΠ,QVWDOOHU8VHU *XLGH
Managing zone properties
2QFH \RX KDYH FUHDWHG D ]RQH \RX FDQ PRGLI\ WKH ]RQH QDPH OLFHQVH GLVWULEXWLRQ DQG DFFHVV
ULJKWV
To modify the zone name:
&OLFN WKH 6\VWHP WDE WKHQ FOLFN *OREDO 3URSHUWLHV
6HOHFW =RQHV LQ WKH VLGH QDYLJDWLRQ EDU
&OLFN WKH QDPH RI ]RQH \RX ZLVK WR PRGLI\
&OLFN 1DPH LQ WKH VLGH QDYLJDWLRQ EDU
(QWHU D XQLTXH ]RQH QDPH LQ WKH ILHOG 7KH FXUUHQW ]RQH SDWK LQ UHODWLRQ WR KLJKHU OHYHO
]RQHV LV GLVSOD\HG
&OLFN 6DYH
Assigning zone licenses
<RX FDQ PDQDJH WKH GLVWULEXWLRQ RI OLFHQVHV DPRQJ ]RQHV $VVLJQLQJ OLFHQVHV WR HDFK ]RQH
SUHYHQWV RQH ]RQH IURP VWDUYLQJ RWKHU ]RQHV RI OLFHQVHV <RX FDQ FRQWURO ZKLFK DGGRQ IHDWXUHV
D ]RQH PD\ XVH KRZ PDQ\ OLFHQVHV RI HDFK IHDWXUH D ]RQH PD\ XVH DQG KRZ PDQ\ VXEOHYHO
]RQHV FDQ EH FUHDWHG
<RX PXVW VSHFLI\ DW OHDVW RQH FOLHQW VHVVLRQ OLFHQVH IRU HDFK ]RQH LQFOXGLQJ WKH WRS OHYHO ]RQH
IRU RWKHU OLFHQVH W\SHV \RX PD\ VSHFLI\ DQ DVVLJQHG OLFHQVH YDOXH RI ]HUR 7KH QXPEHU RI
OLFHQVHV DVVLJQHG WR RQH ]RQH FDQQRW H[FHHG WKH QXPEHU RI OLFHQVHV DVVLJQHG WR WKH SDUHQW ]RQH
,Q DGGLWLRQ WKH WRWDO QXPEHU RI DVVLJQHG OLFHQVHV IRU DOO ]RQHV FDQQRW H[FHHG WKH QXPEHU RI
OLFHQVHV LQ WKH '69LHZ VRIWZDUH V\VWHP
NOTE: For more information on what operations each license type allows, see Licenses on page 61.
To assign zone licenses:
&OLFN WKH 6\VWHP WDE WKHQ FOLFN *OREDO 3URSHUWLHV
6HOHFW =RQHV LQ WKH VLGH QDYLJDWLRQ EDU
&OLFN WKH QDPH RI ]RQH \RX ZLVK WR PRGLI\
&OLFN /LFHQVHV LQ WKH VLGH QDYLJDWLRQ EDU
7KH $VVLJQ =RQH /LFHQVHV ZLQGRZ RSHQV )RU HDFK OLFHQVH W\SH HQWHU WKH QXPEHU RI
OLFHQVHV WKDW FDQ EH XVHG E\ WKLV ]RQH LQ WKH $VVLJQHG /LFHQVHV ILHOG 7KH QXPEHU RI
DYDLODEOH OLFHQVHV LQ WKH ]RQH LV OLVWHG LQ WKH $YDLODEOH /LFHQVHV FROXPQ
&OLFN 6DYH
&KDSWHU '6 =RQHV
251
Managing zone access rights
:KHQ RSHUDWLQJ D '69LHZ VRIWZDUH V\VWHP ZLWK ]RQHV WKHUH DUH PXOWLSOH OD\HUV RI DFFHVV
ULJKWV WR FRQVLGHU
)LUVW \RX FDQ DOORZ RU GHQ\ DFFHVV ULJKWV SHU ]RQH ,I \RX GHQ\ DQ DFFHVV ULJKW JURXS IRU D
]RQH QR XVHUV LQ WKDW ]RQH LQFOXGLQJ DGPLQLVWUDWLYH XVHUV FDQ SHUIRUP WKH DVVRFLDWHG DFWLRQV
,Q DGGLWLRQ D XVHU FDQQRW FUHDWH D VXEOHYHO ]RQH ZLWK DFFHVV ULJKWV WKDW ZHUH GHQLHG LQ WKH
SDUHQW ]RQH ,I \RX DOORZ DQ DFFHVV ULJKW JURXS IRU D ]RQH VSHFLILHG XVHUV LQ WKLV ]RQH DQG
VXEOHYHO ]RQHV FDQ SHUIRUP WKH DVVRFLDWHG DFWLRQV
7KH QH[W OD\HUV RI DFFHVV ULJKWV DUH XVHU JURXSV DQG XVHUV :LWKLQ D ]RQH \RX FDQ DVVLJQ
VSHFLILF DFFHVV ULJKWV WR XVHU JURXSV )RU H[DPSOH IRU D ]RQH ZLWK )LUPZDUH 0DQDJHPHQW
DOORZHG \RX FRXOG FKRRVH WR RQO\ DOORZ WKH DGPLQLVWUDWLYH XVHU JURXS WR PDQDJH ILUPZDUH
DQG SUHYHQW RWKHU XVHU JURXSV IURP PDQDJLQJ ILUPZDUH E\ UHVWULFWLQJ WKH JURXS DFFHVV ULJKWV 7R
IXUWKHU FRQWURO XVHU DFFHVV ULJKWV \RX FDQ DOVR DVVLJQ DFFHVV ULJKWV WR LQGLYLGXDO XVHUV
$Q DGPLQLVWUDWLYH XVHU LQ WKH WRS OHYHO ]RQH LV FRQVLGHUHG D VXSHU XVHU DQG FDQ PDQDJH DFFHVV
ULJKWV IRU DQ\ XVHU LQ DQ\ ]RQH $GPLQLVWUDWLYH XVHUV LQ VXEOHYHO ]RQHV ZLWK DSSURSULDWH DFFHVV
ULJKWV FDQ PDQDJH XVHU DFFHVV ULJKWV IRU WKHLU ]RQH DQG RWKHU ]RQHV IRU ZKLFK WKH\ KDYH DFFHVV
:KHQ HQDEOHG IRU D ]RQH WKHVH DFFHVV ULJKW JURXSV SHUPLW TXDOLILHG XVHUV WR SHUIRUP WKH
IROORZLQJ DFWLRQV
‡
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ZLQGRZ 8VHUV ZLWK DFFHVV ULJKWV FDQ DOVR VZLWFK WR RWKHU ]RQHV
‡
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RWKHU XVHU DQG XVHU JURXS PDQDJHPHQW RSHUDWLRQV IURP WKH 8VHUV WDE
‡
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RWKHU XQLW DQG XQLW JURXS PDQDJHPHQW RSHUDWLRQV IURP WKH 8QLWV WDE
‡
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ZLQGRZ
‡
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‡
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‡
6\VWHP 0DQDJHPHQW 9LHZ DQG PRGLI\ VRPH V\VWHP VHWWLQJV
‡
/RJ 9LHZLQJ 9LHZ HYHQW ORJV GDWD ORJV DQG UHSRUWV XQGHU WKH 5HSRUWV WDE
To allow or deny access rights for a zone:
&OLFN WKH 6\VWHP WDE WKHQ FOLFN *OREDO 3URSHUWLHV
6HOHFW =RQHV LQ WKH WRS QDYLJDWLRQ PHQX
252 '69LHZΠ,QVWDOOHU8VHU *XLGH
&OLFN WKH QDPH RI ]RQH \RX ZLVK WR PRGLI\
&OLFN $FFHVV 5LJKWV LQ WKH WRS QDYLJDWLRQ PHQX
7KH $VVLJQ =RQH 5LJKWV ZLQGRZ RSHQV )RU HDFK DFFHVV ULJKWV JURXS VHOHFW $OORZ RU 'HQ\
&OLFN 6DYH
Using Zones
=RQHV RSHUDWH DV LQGHSHQGHQW VXEVHWV RI WKH '69LHZ VRIWZDUH V\VWHP :KHQ ORJJHG LQWR D
]RQH PRVW DFWLRQV RQO\ DIIHFW \RXU DFWLYH ]RQH HYHQ LI \RX KDYH DFFHVV ULJKWV WR RWKHU ]RQHV
+RZHYHU VRPH DFWLRQV DUH UHVWULFWHG RU DUH RQO\ DYDLODEOH WR VXSHU XVHUV DGPLQLVWUDWLYH XVHUV
EHORQJLQJ WR WKH WRS OHYHO ]RQH $OO DFWLRQV UHTXLUH DSSURSULDWH ]RQH DFFHVV ULJKWV 8VHUV PXVW
DOVR EH TXDOLILHG ZLWK XVHU DQG XVHU JURXS DFFHVV ULJKWV 7KH IROORZLQJ VHFWLRQV GHVFULEH XQGHU
ZKDW FLUFXPVWDQFHV DQ DFWLRQ PD\ EH SHUIRUPHG DQG KRZ LW DIIHFWV WKH '69LHZ VRIWZDUH
V\VWHP
Units actions in a zone
NOTE: As an exception, a modem is still available to all zones even if it is moved to a sublevel zone.
Table 16.1: Unit Actions in a Zone
Action
User Status Required for
Action
Zone(s) Affected
View units
Any qualified user
Active zone only.
Add or delete units
Any qualified user
Active zone only.
Active zone only.
Update unit properties
Any qualified user
Move units to another zone
Any qualified user
NOTE: Appliance IP addresses
must be unique across all zones.
To other zones for which he has
access rights.
Active zone only.
Use unit operations and tools
Any qualified user
View unit groups
Any qualified user
NOTE: If the operation or tool
involves multiple units, all units
must be in the same zone.
Active zone only.
&KDSWHU '6 =RQHV
Action
User Status Required for
Action
253
Zone(s) Affected
Active zone only.
Add unit groups
Any qualified user
NOTE: The user group name
must be unique within the active
zone, but can be duplicated in
other zones. When a zone is
created, three groups are automatically created: global root, unassigned and personal root.
Active zone only.
Delete unit groups
Any qualified user
Assign units to unit groups
Any qualified user
NOTE: The global root, unassigned and personal root groups
cannot be deleted.
Active zone only.
Active zone only.
NOTE: The site, department or
location name must be unique
within the active zone, but can be
duplicated in other zones. If a unit
is moved to another zone, any
associated sites, departments or
locations are deleted.
Add or remove sites, departments
or locations
Any qualified user
Import or export units, unit groups,
users, user groups and associated
relationships
Any qualified user
To or from the active zone only.
Action
User Status Required for
Action
Zone(s) Affected
View user accounts
Any qualified user
Active zone only.
User actions in a zone
Table 16.2: User Actions in a Zone
254 '69LHZΠ,QVWDOOHU8VHU *XLGH
Action
User Status Required for
Action
Zone(s) Affected
Active zone only.
Add or delete users
Any qualified user
NOTE: When adding a user, the
username must be unique within
the active zone, but can be duplicated in other zones. When using
the Add User Wizard, only authentication services and groups that
belong to the active zone can be
selected.
Users and user groups cannot be
moved user to another zone.
Move users or user groups to a
zone
Not permitted for any user
View user groups
Any qualified user
NOTE: A user or user group is permanently owned by the zone that
was active when the user was
added, but a user can visit (switch
to) other zones. If necessary, you
can delete a user or user group
from its zone and recreate it in
another zone.
Active zone only.
Active zone only.
NOTE: Built-in user groups cannot be deleted.
NOTE: The user group name
must be unique within the active
zone, but can be duplicated in
other zones. When using the Add
User Group Wizard, only authentication services that belong to the
active zone can be selected.
Any qualified user
Active zone only.
Any qualified user
Add or delete user groups
View or export authentication services
&KDSWHU '6 =RQHV
Action
Add authentication services
255
User Status Required for
Action
Zone(s) Affected
Any qualified user
Active zone only. The same authentication service cannot be reused in
multiple zones. The authentication
service must be added to each
zone where it will be used. As a
result, virtual users may end up in
multiple zones, but each instance of
the user in a zone is treated as
unique user in the DSView software system.
An authentication service cannot be
moved to another zone.
NOTE: An authentication service
is permanently owned by the zone
that was active when the authentication services was added. If necessary, you can delete an
authentication service from its
zone and recreate it in another
zone
Move authentication services
Not permitted for any user
Assign unit access rights to users
Any qualified user
Active zone only. Both the user and
unit must belong to the active zone.
Assign users to groups
Any qualified user
Active zone only. Both the user and
group must belong to the active
zone.
View effective rights for users
Any qualified user
Active zone only.
Reports, events and data logging actions in a zone
Table 16.3: Reports, Events and Data Logging Actions in a Zone
Action
User Status Required for
Action
Zone(s) Affected
View system logs and events
Any qualified user
For all zones for which he has
access rights.
256 '69LHZΠ,QVWDOOHU8VHU *XLGH
Action
User Status Required for
Action
Zone(s) Affected
View or export data logs
Any qualified user
Active zone only.
View and modify email notifications
Any qualified user
Active zone only.
Modify log retention
Super users only
All zones.
Modify events
Super users only
All zones.
View usage and asset reports
Any qualified user
Active zone only.
Modifying system settings in a zone
Table 16.4: Modifying System Settings in a Zone
Action
User Status Required for
Action
Zone(s) Affected
Modify DSView server settings
Super users only
All zones.
Modify global properties
Super users only
All zones.
Back up the DSView server database and system files
Super users only
All zones.
Schedule power control
Any qualified user
All zones.
Export event log
Any qualified user
Active zone only.
Migrate units
Any qualified user
Active zone only.
Pull names from selected units
Any qualified user
Active zone only.
Test modem connection
Any qualified user
All zones.
Update topology
Any qualified user
Active zone only.
Upgrade firmware
Any qualified user
Active zone only.
Validate external authentication
services user accounts
Any qualified user
Active zone only.
View appliance files
Any qualified user
Active zone only.
&KDSWHU '6 =RQHV
257
Action
User Status Required for
Action
Zone(s) Affected
Manage plug-ins
Super users only
All zones.
Configure SNMP trap settings
Any qualified user
Active zone only.
Import system settings
Super users only
To the top level zone only. The top
level zone must be active at the time
of import.
258 '69LHZΠ,QVWDOOHU8VHU *XLGH
259
17
Managing User Accounts
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User Accounts Windows
8VHU DFFRXQWV DUH GLVSOD\HG DQG PDQDJHG WKURXJK 8VHU $FFRXQWV ZLQGRZV
To display the User Accounts window:
&OLFN WKH 8VHUV WDE 7KH 8VHU $FFRXQWV $OO ZLQGRZ ZLOO RSHQ
7R GLVSOD\ WKH QDPHV RI XVHUV LQ D EXLOWLQ RU XVHUGHILQHG XVHU JURXS FOLFN WKH JURXS QDPH
OLQN XQGHU 8VHU $FFRXQWV LQ WKH VLGH QDYLJDWLRQ EDU 7KH 8VHU $FFRXQWV ZLQGRZ IRU WKDW
JURXS ZLOO RSHQ OLVWLQJ DOO WKH XVHUV LQ WKH JURXS
7R VHOHFW D XVHU FOLFN RQ D XVHUQDPH LQ D 8VHU $FFRXQWV ZLQGRZ
Customizing the User Accounts window
7KH 8VHU 1DPH ILHOG LV XVXDOO\ GLVSOD\HG LQ WKH 8VHU $FFRXQWV ZLQGRZ 2QH RI WKH LFRQV LQ
7DEOH ZLOO DSSHDU WR WKH OHIW RI WKH XVHUQDPHV DQG UHSUHVHQW WKH VWDWXV RI HDFK '69LHZ
VRIWZDUH XVHU
Table 17.1: User Status Icons
260 '69LHZΠ,QVWDOOHU8VHU *XLGH
Icon
Authentication
Method
Status
All
Enabled - The user can log in and use the DSView software.
Internal
Disabled - The user cannot log in to the DSView software. See User account
restrictions and expiration settings on page 267.
Internal
Locked - The user account has been locked; the user cannot log in to the
DSView software because the maximum number of log in failures has been
exceeded. See Authentication Services on page 87 and Unlocking User
Accounts on page 264.
External
Suspicious - The user account exists, but the external authentication server
no longer contains the account.
All
Expired - The user account is configured with an expiration date, which has
passed. Expired user accounts remain in the system until deleted. See User
account restrictions and expiration settings on page 267.
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Figure 19.1: Video Viewer Window (Normal Windows Mode) (Windows OS Shown)
Table 19.1: Video Viewer Window Descriptions
Number
Description
1
Title Bar: Displays the name of the server being viewed. When in Full Screen mode, the title bar
disappears and the server name appears between the menu and toolbar.
2
Thumbtack: Locks the display of the menu and toolbar so that it is visible at all times.
3
Menu and toolbar: Allows you to access many of the features in the Video Viewer window. The
menu and toolbar will be in a show/hide state if the thumbtack has not been used. Place your cursor over the toolbar to display the menu and toolbar. Up to ten commands and/or macro group
buttons may be displayed on the toolbar. By default, the Single Cursor Mode, Refresh, Automatic
Video Adjust and Align Local Cursor buttons appear on the toolbar.The Macro button displays
when a user specifies icons for macros and indicates that the icons should appear on the toolbar.
See Toolbar profile settings on page 291 and Macros on page 310.
4
Minimize button: Minimizes the display of the Video Viewer window into the task bar at the bottom
of the local computer.
Maximize button: Changes the window to Full Screen mode, which expands the accessed device
desktop to fill the entire screen. When you expand the window, the following occurs:
5
•
The title bar disappears.
•
The server name appears between the menu and toolbar.
•
The Maximize button is changed to a Normal Window Mode button and it appears on the
toolbar. Clicking the button will toggle the Video Viewer window to Normal Window mode.
•
The Close button appears on the toolbar.
6
Close button: Closes the Video Viewer window. This button may not be present on all operating
systems.
7
Accessed device desktop: Interacts with your device through this window.
8
Frame: Resizes the Video Viewer window by clicking and holding on the frame.
NOTE: On supported Macintosh system clients, the placement of some buttons is different. The Minimize, Maximize
and Close buttons are located on the left side of the screen, and the frame can be resized by clicking in the lower
right corner.
NOTE: On supported Macintosh system clients, the Video Viewer opens in a self-contained window and is not
included in the Macintosh Application Menu.
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Name
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Keystrokes and Keystroke Combinations
289
Description
F13
Function Key
F14
Brightness Up
F15
Brightness Down
F16
Function Key
Volume Down
Volume Up
Mute
Eject
Command-Option-Eject
Sleep Immediately
Command-Control-Eject
Restart
Command-Option-Control-Eject
Shut Down
Option-Command-D
Display/Hide Dock
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To add a KVM session profile:
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To delete one or more KVM session profiles:
NOTE: The default KVM Session Profile cannot be deleted.
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To assign a KVM session profile to a target device:
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7KH 3URILOHV ZLQGRZ ZLOO RSHQ
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To assign a KVM session profile to multiple target devices:
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SDJH FOLFN WKH FKHFNER[ QH[W WR RQH RU PRUH WDUJHW GHYLFHV 7R FKDQJH WKH .90
VHVVLRQ SURILOH IRU DOO WDUJHW GHYLFHV LQ WKH SDJH FOLFN WKH FKHFNER[ WR WKH OHIW RI 1DPH DW
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Using Menu Commands to Manage Session Settings
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General commands
$OO RI WKH IROORZLQJ FRPPDQGV H[FHSW HQDEOLQJGLVDEOLQJ IXOO VFUHHQ PRGH PD\ DOVR EH
VSHFLILHG LQ D .90 VHVVLRQ SURILOH VHH *HQHUDO SURILOH VHWWLQJV RQ SDJH To specify a key for toggling activation of the menu and toolbar:
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To enable keyboard pass through:
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To enable or disable full screen mode:
NOTE: The View - Full Screen command may only be used by the primary user. The command is not available to
non-primary users who are sharing the session.
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Cursor commands
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.90 VHVVLRQ SURILOH VHH &XUVRU SURILOH VHWWLQJV RQ SDJH 7KH FRPPDQGV WR HQWHU DQG H[LW VLQJOH FXUVRU PRGH DQG WKH FRPPDQG WR DOLJQ WKH PRXVH
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NOTE: If the target device does not support the ability to disconnect and reconnect the mouse (almost all newer
PCs do), then the mouse will become disabled and the device will have to be rebooted.
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To change the mouse cursor setting:
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To enter single cursor mode:
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0RGH EXWWRQ 7KH ORFDO FXUVRU ZLOO QRW DSSHDU DQG DOO PRYHPHQWV ZLOO EH UHODWLYH WR WKH WDUJHW
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NOTE: Single cursor mode is only available on supported Windows system clients.
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To specify a key for exiting single cursor mode:
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To exit single cursor mode:
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To align the mouse cursors:
NOTE: The DSView software cannot get constant feedback from the mouse, so occasionally the mouse on the
switch may lose sync with the mouse on the host system. If your mouse or keyboard no longer responds properly,
align the mouse to re-establish proper tracking. Alignment causes the local cursor to be aligned with the cursor on
the remote server. Resetting causes the appliance to simulate a mouse and keyboard reconnect at the device as if
you had disconnected and then reconnected them.
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Toolbar commands
7KHVH FRPPDQGV PD\ DOVR EH VSHFLILHG LQ D .90 VHVVLRQ SURILOH VHH 7RROEDU SURILOH VHWWLQJV
RQ SDJH To specify a toolbar hide time:
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EXWWRQ 7KH 6HVVLRQ 2SWLRQV GLDORJ ER[ DSSHDUV
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To add or remove items in the toolbar:
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EXWWRQ 7KH 6HVVLRQ 2SWLRQV GLDORJ ER[ DSSHDUV
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WKH LWHPV WR UHPRYH IURP WKH WRROEDU
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Video commands
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VHVVLRQ SURILOH VHH 9LGHR SURILOH VHWWLQJV RQ SDJH 7KH UHIUHVK LPDJH EXWWRQFRPPDQG
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To adjust the color depth:
6HOHFW 9LHZ &RORU 'HSWK IURP WKH 9LGHR 9LHZHU PHQX WKHQVHOHFW WKH GHVLUHG GHSWK
To change the Video Viewer window resolution:
NOTE: The View - Scaling command is not available if the Video Viewer window is in full screen mode or to nonprimary users of a shared session.
6HOHFW WKH 9LHZ 6FDOLQJ FRPPDQG WKHQ VHOHFW WKH GHVLUHG UHVROXWLRQ 7KH GHIDXOW LV [
To enable or disable background refresh:
6HOHFW 7RROV 6HVVLRQ 2SWLRQV IURP WKH 9LGHR 9LHZHU PHQX RU FOLFN WKH 6HVVLRQ 2SWLRQV
EXWWRQ 7KH 6HVVLRQ 2SWLRQV GLDORJ ER[ DSSHDUV
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To refresh the screen:
&OLFN WKH 5HIUHVK ,PDJH EXWWRQ LQ WKH 9LGHR 9LHZHU WRROEDU RU VHOHFW 9LHZ 5HIUHVK IURP WKH
9LGHR 9LHZHU PHQX 7KH GLJLWL]HG YLGHR LPDJH ZLOO EH FRPSOHWHO\ UHJHQHUDWHG
Mouse scaling command
0RXVH VFDOLQJ FDQQRW EH VSHFLILHG LQ D .90 VHVVLRQ SURILOH
7R SUHYHQW SRWHQWLDO PRXVH FRQIOLFWV \RX PD\ FRQILJXUH FHUWDLQ VHWWLQJV RQ HDFK VHUYHU
FRQQHFWHG WR D PDQDJHG DSSOLDQFH )RU GHWDLOV VHH WKH 0RXVH DQG 3RLQWHU 6HWWLQJV 7HFKQLFDO
%ULHI ZKLFK LV DYDLODEOH RQ WKH '69LHZ VRIWZDUH '9' DQG RQ WKH $YRFHQW ZHE VLWH
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To set mouse scaling:
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EXWWRQ 7KH 6HVVLRQ 2SWLRQV GLDORJ ER[ DSSHDUV
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7R VHW FXVWRP VFDOLQJ FOLFN WKH &XVWRP UDGLR EXWWRQ 7KH X DQG Y ILHOGV EHFRPH HQDEOHG
7\SH D PRXVH VFDOLQJ YDOXH LQ WKH X DQG Y ILHOGV )RU HYHU\ PRXVH LQSXW WKH PRXVH
PRYHPHQWV DUH PXOWLSOLHG E\ WKH UHVSHFWLYH X DQG Y VFDOLQJ IDFWRUV 9DOLG LQSXW UDQJHV DUH
Avocent Mouse Sync
(QDEOLQJ $YRFHQW 0RXVH 6\QF LQ WKH .90 VHVVLRQ SURILOH SURYLGHV LPSURYHG PRXVH WUDFNLQJ
RQ WKH WDUJHW GHYLFH ,I $YRFHQW 0RXVH 6\QF LV HQDEOHG LW LV QRW QHFHVVDU\ WR GLVDEOH PRXVH
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NOTE: Avocent Mouse Sync is supported on Windows or Macintosh target devices connected with a USB2 IQ
module.
To set Avocent Mouse Sync from the Video Viewer:
6HOHFW 7RROV 6HVVLRQ 2SWLRQV IURP WKH 9LGHR 9LHZHU PHQX RU FOLFN WKH 6HVVLRQ 2SWLRQV
EXWWRQ 7KH 6HVVLRQ 2SWLRQV GLDORJ ER[ DSSHDUV
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NOTE: On supported system configurations, the Avocent Mouse Sync status is Available. If the target device is
running a supported operating system but is not connected with a USB2 IQ module, the status is Not Supported. If
the target device is connected with USB2 IQ module but is not running a Windows or Macintosh operating system,
the status is Unavailable.
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Manual Video Adjustment
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To manually adjust the video quality of the window:
NOTE: The following video adjustments should be made only on the advice and with the help of Avocent Technical
Support.
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Figure 19.2: Manual Video Adjust Dialog Box
Table 19.3: Manual Video Adjust Dialog Box Descriptions
Number
Description
Number
Description
A
Image Capture Width
H
Pixel Noise Threshold
B
Pixel Sampling/Fine Adjust
I
Automatic Video Adjustment
C
Image Capture Horizontal Position
J
Refresh Image
D
Image Capture Vertical Position
K
E
Contrast
L
Video Test Pattern
F
Brightness
M
Performance Monitor
G
Block Noise Threshold
N
Close button
303
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Image capture width, pixel sampling/fine adjust, image capture horizontal position
and image capture vertical position
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Block noise threshold and pixel noise threshold
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Automatic video adjustment
NOTE: You may also select Tools - Automatic Video Adjust from the Video Viewer menu or click the Automatic
Video Adjust toolbar icon to automatically adjust the video.
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Refresh image
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Video test pattern
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NOTE: Saving the view is only supported on Windows clients. The Capture to File menu option and link are disabled
on non-Windows clients.
To capture the Video Viewer window to a file:
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To capture the Video Viewer window to your clipboard:
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Displaying Video Viewer Users
NOTE: This procedure is not available if the DSR Remote Operations software is being used.
To display current Video Viewer users:
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To display a list of users sharing a port or channel:
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Scan Mode
To start scan mode:
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About scan mode
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Thumbnail Viewer features
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Figure 19.3: Thumbnail Viewer
Table 19.4: Thumbnail Viewer Descriptions
Number
Description
1
Thumbtack: Locks the display of the menu so that it is visible at all times.
2
Menu: Allows access to Thumbnail Viewer features. The menu will be in a show/hide state if the
thumbtack has not been used. Place your cursor over the toolbar to display the menu.
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309
Number
Description
3
Minimize button: Minimizes the display of the Thumbnail Viewer window into the toolbar at the bottom of the local computer.
4
Close button: Closes the Thumbnail Viewer and all thumbnails being viewed. The Close button
may not be present on all operating systems.
Status indicator: The device name and status indicator appear below each thumbnail:
5
•
A green LED indicates that a device is currently being scanned.
•
A red X indicates that the last scan of the device was not successful. The scan may have failed
due to a credential or path failure (for example, the device path on the appliance was not available). The tool tip for the LED indicates the reason for the failure.
6
Thumbnail image: Interacts with your device through this window.
Performing Thumbnail Viewer tasks
To set scan preferences:
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To pause or restart a scan sequence:
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To change the thumbnail size:
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To disable a device thumbnail in the scan sequence:
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To enable a device thumbnail in the scan sequence:
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To launch a session to a device from the Thumbnail Viewer:
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To exit the Thumbnail Viewer:
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Macros
NOTE: Macros may not be created, edited, copied or deleted if the DSR Remote Operations software is being used
to connect to the DSR appliance viewing the target device.
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NOTE: You must have Appliance Administrator privileges to issue a power control command.
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Table 19.5: Virtual Media Session Settings
Setting
Description
Locking
The locking option specifies whether a virtual media session is locked to the KVM session on the target device. When locking is enabled (which is the default) and the KVM
session is closed, the virtual media session will also be closed. When locking is disabled and the KVM session is closed, the virtual media session will remain active.
Mapped drives access
mode
You may set the access mode for mapped drives to read-only or read-write. When
the access mode is read-only, the user will not be able to write data to the mapped
drive on the client workstation. When the access mode is read-write, the user will be
able to read and write data from/to the mapped drive. If the mapped drive is read-only
by design (for example, certain CD/DVD drives or ISO images), the configured readwrite access mode will be ignored. Setting the read-only mode can be helpful when a
read-write drive such as a mass storage device or a USB removable media is
mapped, and you wish to prevent the user from writing data to it.
Encryption level
You may configure up to three encryption levels (or none) for virtual media sessions.
Any combination is valid. The choices are: DES, 3DES, 128-bit SSL and AES. The
default is no encryption (no encryption levels selected).
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Opening a virtual media session
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,I \RX DWWHPSW WR PDS WRR PDQ\ GULYHV RQH &' DQG RQH PDVV VWRUDJH GHYLFH RU WRR
PDQ\ GULYHV RI D SDUWLFXODU W\SH PRUH WKDQ RQH &' RU PDVV VWRUDJH GHYLFH D PHVVDJH
ZLOO EH GLVSOD\HG ,I \RX VWLOO ZLVK WR PDS D QHZ GULYH \RX PXVW ILUVW XQPDS DQ
H[LVWLQJ PDSSHG GULYH WKHQ PDS WKH QHZ GULYH
$IWHU D SK\VLFDO GULYH RU LPDJH LV PDSSHG LW PD\ EH XVHG RQ WKH WDUJHW GHYLFH
To unmap a virtual media drive:
,Q WKH 9LUWXDO 0HGLD GLDORJ ER[ XQFKHFN WKH 0DSSHG FKHFNER[ QH[W WR WKH GULYH \RX
ZLVK WR XQPDS
<RX ZLOO EH SURPSWHG WR FRQILUP &RQILUP RU FDQFHO WKH XQPDSSLQJ
5HSHDW IRU DQ\ DGGLWLRQDO YLUWXDO PHGLD GULYHV \RX ZLVK WR XQPDS
To display virtual media drive details:
,Q WKH 9LUWXDO 0HGLD GLDORJ ER[ FOLFN 'HWDLOV 7KH GLDORJ ER[ H[SDQGV WR GLVSOD\ WKH 'HWDLOV
WDEOH (DFK URZ LQGLFDWHV
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0DSSHG WR ,GHQWLFDO WR 'ULYH LQIRUPDWLRQ WKDW DSSHDUV LQ WKH &OLHQW 9LHZ 'ULYH FROXPQ
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5HDG %\WHV DQG :ULWH %\WHV $PRXQW RI GDWD WUDQVIHUUHG VLQFH WKH PDSSLQJ
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'XUDWLRQ (ODSVHG WLPH VLQFH WKH GULYH ZDV PDSSHG
7R FORVH WKH 'HWDLOV YLHZ FOLFN 'HWDLOV DJDLQ
To reset all USB devices on the target device:
NOTE: The USB reset feature resets every USB device on the target device, including the mouse and keyboard. It
should only be used when the target device is not responding.
,Q WKH 9LUWXDO 0HGLD GLDORJ ER[ FOLFN 'HWDLOV
7KH 'HWDLOV 9LHZ ZLOO DSSHDU &OLFN 86% 5HVHW
$ ZDUQLQJ PHVVDJH ZLOO DSSHDU LQGLFDWLQJ WKH SRVVLEOH HIIHFWV RI WKH UHVHW &RQILUP RU
FDQFHO WKH UHVHW
7R FORVH WKH 'HWDLOV YLHZ FOLFN 'HWDLOV DJDLQ
&KDSWHU 8VLQJ WKH 9LGHR 9LHZHU
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Closing a virtual media session
To close the Virtual Media dialog box:
&OLFN ([LW
,I \RX KDYH DQ\ PDSSHG GULYHV D PHVVDJH LV GLVSOD\HG LQGLFDWLQJ WKDW WKH GULYHV ZLOO EH
XQPDSSHG &RQILUP RU FDQFHO WKH RSHUDWLRQ
,I D XVHU DWWHPSWV WR GLVFRQQHFW D YLUWXDO PHGLD VHVVLRQ RU DQ DFWLYH .90 VHVVLRQ WKDW KDV DQ
DVVRFLDWHG ORFNHG YLUWXDO PHGLD VHVVLRQ D FRQILUPDWLRQ PHVVDJH LV GLVSOD\HG LQGLFDWLQJ WKDW
DQ\ YLUWXDO PHGLD PDSSLQJV ZLOO EH ORVW
6HH 6KDULQJ DQG SUHHPSWLRQ FRQVLGHUDWLRQV RQ SDJH DQG $FWLYH 6HVVLRQV RQ SDJH IRU
LQIRUPDWLRQ DERXW RWKHU IDFWRUV WKDW PD\ DIIHFW YLUWXDO PHGLD VHVVLRQ FORVLQJV
Using Smart Cards
<RX FDQ FRQQHFW D VPDUW FDUG UHDGHU WR WKH FOLHQW VHUYHU DQG DFFHVV DWWDFKHG WDUJHW GHYLFHV RQ D
VXSSRUWHG .90 VZLWFK V\VWHP <RX FDQ WKHQ ODXQFK D .90 VHVVLRQ WR RSHQ WKH 9LGHR 9LHZHU
DQG PDS D VPDUW FDUG
NOTE: To specify smart card session and mapping options for Video Viewer sessions, see Video Viewer session
properties on page 286.
7KH VPDUW FDUG VWDWXV LV LQGLFDWHG E\ WKH VPDUW FDUG LFRQ DW WKH IDU ULJKW RI WKH 9LGHR 9LHZHU
WRROEDU 7KH IROORZLQJ WDEOH GHVFULEHV WKH VPDUW FDUG VWDWXV LFRQV
Table 19.6: Smart Card Icons
Icon
Description
Disabled - A smart card reader is not available, the IQ module does not support smart card
readers, or smart card access is disabled in the DSView software.
Not mapped - A smart card reader is available but has not been mapped yet.
Available - A smart card is mapped and available.
To map a smart card:
2SHQ D .90 VHVVLRQ WR GLVSOD\ WKH 9LGHR 9LHZHU ZLQGRZ PHQX
,QVHUW D VPDUW FDUG LQWR WKH VPDUW FDUG UHDGHU DWWDFKHG WR \RXU FOLHQW VHUYHU
&OLFN 7RROV 0DS 6PDUW &DUG RQ WKH 9LGHR 9LHZHU ZLQGRZ PHQX
322 '69LHZΠ,QVWDOOHU8VHU *XLGH
,I QR VPDUW FDUG LV PDSSHG WR WKH WDUJHW GHYLFH WKH 1R &DUG 0DSSHG RSWLRQ ZLOO KDYH D
GRW EHVLGH LW 6HOHFW \RXU VPDUW FDUG OLVWHG EHORZ WKLV RSWLRQ WR PDS WKH VPDUW FDUG
To unmap a smart card:
&ORVH RXW WKH .90 VHVVLRQ E\ FOLFNLQJ ; LQ WKH 9LGHR 9LHZHU ZLQGRZ PHQX
RU
6HOHFW 7RROV 1R &DUG 0DSSHG
RU
5HPRYH WKH VPDUW FDUG IURP WKH VPDUW FDUG UHDGHU
RU
'LVFRQQHFW WKH VPDUW FDUG UHDGHU IURP WKH FOLHQW VHUYHU
Video Viewer Troubleshooting
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EH FRUUXSWHG <RX FDQ HDVLO\ FOHDU WKH FDFKH ZLWKRXW ORVLQJ DQ\ GDWD
To clear the local Java cache:
6WDUW WKH -DYD &RQWURO SDQHO
2Q VXSSRUWHG :LQGRZV DQG 0DFLQWRVK V\VWHPV WKLV ZLOO EH DQ LWHP LQ WKH &RQWURO
3DQHO
2Q VXSSRUWHG /LQX[ V\VWHPV IURP D VKHOO SURPSW FKDQJH GLUHFWRU\ WR WKH ELQ GLUHFWRU\
ZKHUH -DYD LV LQVWDOOHG 7KHQ W\SH ./ControlPanel
)RU H[DPSOH
cd /usr/java/avocent/jrel.5.0_02/bin
./ControlPanel
6HOHFW WKH *HQHUDO WDE
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&OLFN WKH 9LHZ $SSOLFDWLRQV EXWWRQ
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$SSOLFDWLRQ
,I WKLV GRHV QRW VROYH WKH SUREOHP UHSHDW VWHS WKHQ FOLFN WKH 'HOHWH )LOHV EXWWRQ
NOTE: Clicking the Delete Files button will remove all applications installed with Java Web Start.
323
20
Using the Telnet Viewer
7KH '69LHZ PDQDJHPHQW VRIWZDUH VKLSV EXQGOHG ZLWK D EXLOWLQ SURSULHWDU\ 7HOQHW 9LHZHU WKDW
SURYLGHV IHDWXUHV XQDYDLODEOH LQ PDQ\ RWKHU 7HOQHW SURJUDPV 7KHVH IHDWXUHV LQFOXGH FRQILJXUDEOH
VHVVLRQ SURSHUWLHV WDLORUHG IRU HDFK GHYLFH FRQILJXUDEOH XVHU SUHIHUHQFHV IRU DOO VHVVLRQV D
VFULSWLQJ IXQFWLRQ IRU DXWRPDWLF GHYLFH ORJLQ D PDFUR IXQFWLRQ DQG D ORJJLQJ IXQFWLRQ
About the Telnet Viewer
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&36 DQG DSSOLDQFHV DQG WKHLU SRUWV &&0 DQG DSSOLDQFHV DQG WKHLU
SRUWV RU DQ\ JHQHULF DSSOLDQFH WKDW VXSSRUWV 7HOQHW 9LHZHU FRQQHFWLRQV
NOTE: Throughout this chapter, the term “appliance” or “managed appliance” will be used to indicate a supported
CPS appliance, CCM appliance or generic appliance that supports Telnet Viewer connections.
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RI WKH 7HOQHW FOLHQW¶V WHUPLQDO HPXODWLRQV 6HH 6HFXULW\ 3URSHUW\ RQ SDJH 7KH 7HOQHW 9LHZHU XVHV WKH FUHGHQWLDOV SURYLGHG E\ WKH '69LHZ VRIWZDUH WR HVWDEOLVK D VHVVLRQ
DQG ZLOO DXWRPDWLFDOO\ DFFHSW WKH DSSOLDQFH VHUYHU NH\ 7KH XVHUQDPH DQG SDVVZRUG SURYLGHG E\
WKH XVHUV ZKHQ WKH\ ORJ LQ DUH DXWKHQWLFDWHG E\ WKH DXWKHQWLFDWLRQ VHUYLFH FRQILJXUHG LQ WKH
'69LHZ VRIWZDUH
Requirements
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Telnet Viewer Window Features
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7HOQHW 9LHZHU ZLQGRZ FRQWDLQV PHQXV D WRROEDU DQG D ZLQGRZ WKDW SURYLGHV YLUWXDO WHUPLQDO
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Figure 20.1: Telnet Viewer Window
Table 20.1: Telnet Viewer Window Descriptions
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325
Number
Description
1
Title Bar: Displays the name of the target device being viewed.
2
Toolbar: Allows you to access many of the features in the Telnet Viewer. See Table 20.2 for a
description of the toolbar icons.
3
Virtual Terminal window: Interacts with your target device through this window. By default the window size is 80 characters x 24 lines.
4
Viewer window: Resizes the window when you click and hold on the frame. Although the window
may be resized, the Virtual Terminal window will remain the same size.
Status Bar: Displays one of the following:
Connected - Displays during normal terminal emulation in a Telnet Viewer session.
5
Logging - Displays when logging is enabled.
Logging Paused - Displays when logging is paused.
NOTE: The Close button may not be present on all operating systems.
NOTE: On supported Macintosh system clients, the Telnet Viewer opens in a self-contained window and is not
included in the Application Menu.
Telnet Viewer window toolbar
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Table 20.2: Telnet Viewer Window Toolbar Icons
Icon
Description
Session Settings - Displays the Session Properties dialog box
Help - Displays the DSView software help
Copy Screen - Copies a screen of Telnet Viewer session data to the system clipboard
Copy Buffer - Copies the contents of the Telnet Viewer session buffer to the system clipboard
326 '69LHZΠ,QVWDOOHU8VHU *XLGH
Icon
Description
Copy Text - Copies highlighted text in a Telnet Viewer session screen to the system clipboard
Restore - Restores the ability to highlight screen text when autoscaling is enabled and the virtual
terminal window has been scaled
Paste - Pastes the contents of the system clipboard into a Telnet Viewer session
Prints a screen of Telnet Viewer session data
Security Property
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FRQQHFWLRQV
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([SORUHU 7KH '69LHZ VHUYHU LV FRQWDFWHG ZKLFK LQ WXUQ FRQWDFWV WKH WDUJHW GHYLFH FRQQHFWHG
WR WKH DSSOLDQFH SRUW DQG H[FKDQJHV ; FHUWLILFDWHV ZLWK WKH WDUJHW GHYLFH 7KH WDUJHW GHYLFH
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7KHVH FHUWLILFDWHV DUH WKHQ SDVVHG EDFN WR WKH 66+ FOLHQW ZKLFK XVHV WKHP WR GHWHUPLQH WKH
66+ KRVW NH\ DQG WKH XVHU 66+ NH\ 7KH 7HOQHW 9LHZHU ZLOO WKHQ HVWDEOLVK D VHVVLRQ ZLWK WKH
WDUJHW GHYLFH RU WKURXJK WKH SUR[\ VHUYHU LI WKHUH LV D SUR[\ VHUYHU FRQQHFWLRQ 7KH 7HOQHW
9LHZHU WKHQ SDVVHV WKH 56$ SXEOLF NH\ IURP WKH VHVVLRQ FHUWLILFDWH ZKHQ HVWDEOLVKLQJ WKH 66+
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FRQQHFWLRQ
66+ VHWWLQJV PD\ EH YLHZHG E\ FOLFNLQJ RQ DQ DSSOLDQFH QDPH LQ WKH '69LHZ ([SORUHU DQG
VHOHFWLQJ $SSOLDQFH 6HWWLQJV 6HVVLRQV 6HWWLQJV LQ WKH VLGH QDYLJDWLRQ EDU WR GLVSOD\ WKH
3URSHUWLHV 6HVVLRQV 6HWWLQJV ZLQGRZ
Opening a Session
$ '69LHZ PDQDJHPHQW VRIWZDUH 7HOQHW 9LHZHU VHVVLRQ LV RSHQHG XVLQJ WKH '69LHZ ([SORUHU
E\ FOLFNLQJ RQ 7HOQHW 6HVVLRQ RU 6HULDO 6HVVLRQ LQ WKH $FWLRQ FROXPQ RI WKH WDUJHW GHYLFH ,I WKH
WDUJHW GHYLFH LV DWWDFKHG WR DQ DSSOLDQFH SRUW 7HOQHW 6HVVLRQ ZLOO DSSHDU ,I WKH WDUJHW GHYLFH LV
DWWDFKHG WR DQ DSSOLDQFH WKDW LV DOVR DWWDFKHG WR D VHULDO GHYLFH 6HULDO 6HVVLRQ ZLOO DSSHDU
NOTE: If multiple connection methods are available, an alternate actions arrow will appear to the right of the action.
Clicking the alternate action arrow will display a list of other actions, in descending order of priority, which may be
selected to launch the corresponding window type.
To open a Telnet Viewer session:
,Q D 8QLWV 9LHZ ZLQGRZ FRQWDLQLQJ WDUJHW GHYLFHV VHH $FFHVVLQJ 8QLWV 9LHZ ZLQGRZV RQ SDJH
FOLFN 7HOQHW 6HVVLRQ RU 6HULDO 6HVVLRQ LQ WKH $FWLRQ ILHOG RU WKH $OWHUQDWH $FWLRQ PHQX
$OWHUQDWLYH \RX FDQ FOLFN WKH 7HOQHW 6HVVLRQ RU 6HULDO 6HVVLRQ LFRQ LQ WKH 8QLW 2YHUYLHZ
ZLQGRZ IRU WKH WDUJHW GHYLFH VHH 8QLW 2YHUYLHZ :LQGRZV RQ SDJH 7KH 7HOQHW 9LHZHU ZLQGRZ ZLOO RSHQ
NOTE: You can share a Telnet Viewer session with an SSH serial session. See SSH Passthrough Sessions on
page 221.
Customizing the Telnet Viewer
<RX PD\ VSHFLI\ SUHIHUHQFHV WKDW ZLOO EH XVHG IRU HYHU\ 7HOQHW 9LHZHU VHVVLRQ UHJDUGOHVV RI WKH
GHYLFH WR ZKLFK \RX FRQQHFW 7KHVH DSSOLFDWLRQ SUHIHUHQFHV DUH HQWHUHG IURP WKH 7HOQHW 9LHZHU
ZLQGRZ ZKHQ \RX DUH FRQQHFWHG WR D GHYLFH RU SRUW $IWHU WKH SUHIHUHQFHV DUH HQWHUHG WKH\ DUH
DSSOLHG WR GHYLFHVSRUWV GXULQJ VXEVHTXHQW VHVVLRQV
To change the window background and/or text color:
6HOHFW 2SWLRQV 3UHIHUHQFHV IURP WKH PHQX 7KH 3UHIHUHQFHV GLDORJ ER[ ZLOO DSSHDU
7R FKDQJH WKH EDFNJURXQG FRORU FOLFN WKH %DFNJURXQG1RUPDO 0RGH ER[ LQ WKH &RORUV
VHFWLRQ DQG VHOHFW D FRORU 7KH GHIDXOW FRORU LV EOXH
7R FKDQJH WKH WH[W FRORU FOLFN WKH 7H[W1RUPDO 0RGH ER[ LQ WKH &RORUV VHFWLRQ DQG VHOHFW
D FRORU 7KH GHIDXOW FRORU LV ZKLWH
328 '69LHZΠ,QVWDOOHU8VHU *XLGH
To change the cursor appearance:
6HOHFW 2SWLRQV 3UHIHUHQFHV IURP WKH PHQX 7KH 3UHIHUHQFHV GLDORJ ER[ ZLOO DSSHDU
,Q WKH &DUHW OLVW FKRRVH %ORFN WR GLVSOD\ WKH FXUVRU DV D EORFN RU FKRRVH 8QGHUOLQH WR
GLVSOD\ WKH FXUVRU DV DQ XQGHUOLQH 7KH GHIDXOW YDOXH LV 8QGHUOLQH
To enable/disable an exit warning prompt for Telnet Viewer sessions:
6HOHFW 2SWLRQV 3UHIHUHQFHV IURP WKH PHQX 7KH 3UHIHUHQFHV GLDORJ ER[ ZLOO DSSHDU
(QDEOH RU GLVDEOH WKH 3URPSW RQ ([LW FKHFNER[ :KHQ WKH H[LW ZDUQLQJ SURPSW LV HQDEOHG
D PHVVDJH DSSHDUV ZKHQ \RX VHOHFW 7HOQHW ([LW <RX PD\ WKHQ FKRRVH WR H[LW RU FRQWLQXH
WKH VHVVLRQ :KHQ GLVDEOHG WKH VHVVLRQ FORVHV ZLWKRXW IXUWKHU SURPSWLQJ 7KH GHIDXOW YDOXH
LV HQDEOHG
To enable/disable autoscaling:
6HOHFW 2SWLRQV 3UHIHUHQFHV IURP WKH PHQX 7KH 3UHIHUHQFHV GLDORJ ER[ ZLOO DSSHDU
(QDEOH RU GLVDEOH WKH $XWR 6FDOH FKHFNER[ :KHQ DXWRVFDOLQJ LV HQDEOHG WKH XVHU PD\
UHGXFH RU H[SDQG WKH YLUWXDO WHUPLQDO ZLQGRZ E\ GUDJJLQJ D FRUQHU RI WKH ZLQGRZ :KHQ
DXWRVFDOLQJ LV GLVDEOHG WKH YLUWXDO WHUPLQDO ZLQGRZ ZLOO QRW VFDOH ZKHQ WKH YLHZ LV
FKDQJHG LQVWHDG VFUROO EDUV ZLOO DSSHDU DURXQG WKH ZLQGRZ 7KH GHIDXOW YDOXH LV HQDEOHG
Customizing Session Properties
:KHQ \RX DUH FRQQHFWHG WR DQ DSSOLDQFH RU SRUW XVLQJ WKH '69LHZ VRIWZDUH 7HOQHW 9LHZHU
\RX PD\ VSHFLI\ VHVVLRQ SURSHUWLHV WKDW ZLOO EH VWRUHG DQG UHXVHG HYHU\ WLPH \RX FRQQHFW WR WKH
VHOHFWHG DSSOLDQFH RU SRUW :KHQ \RX VHOHFW 2SWLRQV 6HVVLRQ 3URSHUWLHV LQ WKH '69LHZ
VRIWZDUH 7HOQHW 9LHZHU WKH 6HVVLRQ 3URSHUWLHV GLDORJ ER[ ZLOO DSSHDU FRQWDLQLQJ 7HUPLQDO
/RJLQ 6FULSWV DQG /RJJLQJ WDEV
To change the terminal window size:
6HOHFW 2SWLRQV 6HVVLRQ 3URSHUWLHV IURP WKH PHQX RU FOLFN WKH 6HVVLRQ 6HWWLQJV LFRQ LQ WKH
WRROEDU 7KH 6HVVLRQ 3URSHUWLHV GLDORJ ER[ ZLOO DSSHDU
&OLFN WKH 7HUPLQDO WDE
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6HOHFW 2SWLRQV 6HVVLRQ 3URSHUWLHV IURP WKH PHQX RU FOLFN WKH 6HVVLRQ 6HWWLQJV LFRQ LQ WKH
WRROEDU 7KH 6HVVLRQ 3URSHUWLHV GLDORJ ER[ ZLOO DSSHDU
&KDSWHU 8VLQJ WKH 7HOQHW 9LHZHU
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7HUPLQDO (PXODWLRQ RQ SDJH FRQWDLQV HQFRGLQJ DQG GHFRGLQJ LQIRUPDWLRQ IRU HDFK RI
WKH WHUPLQDO HPXODWLRQ W\SHV
NOTE: When connecting to an appliance, the terminal type setting must match the terminal emulation type.
To change the Telnet Viewer Arrow key sequences:
:KHQ WKH 7HUPLQDO (PXODWLRQ PRGH LV 97 97 97 97 97 RU 97 \RX
PD\ VSHFLI\ HLWKHU 97 RU $16, Arrow NH\ VHTXHQFHV
Table 20.3: Arrow Key Sequences
Key
VT100
ANSI
VT52
Up Arrow
<Esc> [A
<Esc> OA
<Esc> A
Down Arrow
<Esc> [B
<Esc> OB
<Esc> B
Right Arrow
<Esc> [C
<Esc> OC
<Esc> C
Left Arrow
<Esc> [D
<Esc> OD
<Esc> D
NOTE: When the Terminal Emulation mode is VT52, the Arrow keys are interpreted as indicated in this column, regardless of the value in the Arrow Keys list.
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WRROEDU 7KH 6HVVLRQ 3URSHUWLHV GLDORJ ER[ ZLOO DSSHDU
&OLFN WKH 7HUPLQDO WDE
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To change the terminal type:
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Terminal Emulation
Terminal Type
VT52
DEC-VT52
VT100
DEC-VT100
VT100+
DEC-VT100
VT102
DEC-VT102
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DEC-VT220
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To enable/disable line wrap:
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Login scripts
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To build a login script and enable/disable automatic login:
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Reviewing Session Data
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Macros
NOTE: Three additional types of macros are available in the DSView management software. Exit macros, created
within the DSView Explorer, reside on DS1800 digital switches and DSR switches and are used by these switches.
Global macros and personal macros are created using the Video Viewer window and are used with KVM sessions
with target devices attached to DS1800 digital switches and DSR switches. None of these macros may be used or
are compatible with a Telnet Viewer.
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To create a macro:
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To edit an existing macro:
NOTE: You must have DSView software administrator privileges to edit Global Macros.
6HOHFW 0DFURV &RQILJXUH 0DFURV IURP WKH PHQX 7KH &RQILJXUH 0DFURV GLDORJ ER[
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To delete a macro:
NOTE: You must have DSView software administrator privileges to delete Global Macros.
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DSSHDUV
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To use a macro:
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EHORQJV WR WKH DFWLYH PDFUR JURXS RU VHOHFW 0DFURV &RQILJXUH 0DFURV IURP WKH PHQX
7KH &RQILJXUH 0DFURV GLDORJ ER[ DSSHDUV
6HOHFW WKH PDFUR LQ WKH 0DFURV WDEOH WKDW \RX ZLVK WR UXQ
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Macro groups
To create a macro group:
6HOHFW 0DFURV &RQILJXUH *URXSV IURP WKH PHQX 7KH &RQILJXUH 0DFUR *URXSV GLDORJ
ER[ DSSHDUV
&OLFN WKH &UHDWH EXWWRQ 7KH &RQILJXUH 0DFURV GLDORJ ER[ H[SDQGV WR GLVSOD\ D &UHDWH
*URXS DUHD
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,Q *URXS OLVW WKHQ FOLFN 5HPRYH 7KH PDFURV ZLOO EH PRYHG WR WKH 0DFURV $YDLODEOH OLVW
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To enable a macro group for use during Telnet Viewer sessions:
NOTE: You must have DSView software administrator privileges to enable a macro group.
6HOHFW 0DFURV &RQILJXUH *URXSV IURP WKH PHQX 7KH &RQILJXUH 0DFUR *URXSV GLDORJ
ER[ DSSHDUV
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&OLFN WKH (GLW EXWWRQ 7KH &RQILJXUH 0DFUR *URXSV GLDORJ ER[ H[SDQGV WR GLVSOD\ DQ (GLW
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To edit an existing macro group:
NOTE: You must have DSView software administrator privileges to edit global macro groups.
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ER[ DSSHDUV
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&OLFN 2. WR FORVH WKH &RQILJXUH 0DFUR *URXSV GLDORJ ER[
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To delete a macro group:
NOTE: You must have DSView software administrator privileges to delete global macro groups.
6HOHFW 0DFURV &RQILJXUH *URXSV IURP WKH PHQX 7KH &RQILJXUH 0DFUR *URXSV GLDORJ
ER[ DSSHDUV
6HOHFW WKH PDFUR JURXS LQ WKH 0DFUR *URXSV WDEOH WKDW \RX ZLVK WR GHOHWH
&OLFN WKH 'HOHWH EXWWRQ $ GLDORJ ER[ DSSHDUV SURPSWLQJ \RX WR FRQILUP WKH GHOHWLRQ
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Logging
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NOTE: When you enable or disable automatic logging, the logging will begin or end at the start of the next DSView
software Telnet Viewer session to that device. If you change the default log file directory used for automatic logging,
the change does not take effect until the next session to that device.
Log files
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To change the default log file directory:
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To enable automatic logging:
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To start dynamic logging:
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To pause logging:
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To resume logging:
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Copying, Pasting and Printing Session Data
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NOTE: Only textual data may be copied and pasted in the DSView software Telnet Viewer.
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To highlight and copy a portion of a Telnet Viewer window screen:
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Power Control of Devices Attached to Power Devices
NOTE: A user must have DSView software administrator privileges to control the power of a target device.
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NOTE: This operation is valid only during serial sessions.
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Merging target device endpoints
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Using the Managed Appliance Tools
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To access the managed appliance tools:
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Rebooting
To reboot one or more managed appliances from a Units View window:
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FKHFNER[ QH[W WR WKH DSSOLDQFH 7R UHERRW DOO PDQDJHG DSSOLDQFHV LQ WKH SDJH FOLFN WKH
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To reboot a managed appliance from a Unit Overview window:
NOTE: To reboot a KVM switch or serial console appliance, you must have Reboot Appliance access rights. By
default, users who are members of the DSView software administrators, user administrators and appliance
administrators built-in groups have this access right. See About Access Rights on page 163.
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Upgrading firmware
To upgrade the firmware on a managed appliance:
NOTE: A valid Flash file must exist in the DSView server’s firmware repository for the KVM switch or serial console
appliance to use this command. Optionally, one or more managed appliances may be Flash upgraded as a task.
See Task: Updating the firmware of an appliance type on page 366.
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Resynchronizing units
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VRIWZDUH V\VWHP
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To resynchronize a unit:
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7KH 6HOHFW 5HV\QF 2SWLRQV ZLQGRZ ZLOO RSHQ )RU PRUH LQIRUPDWLRQ DERXW WKH UHV\QF
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Saving a managed appliance configuration
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FRQILJXUDWLRQ RQ SDJH To save a managed appliance configuration to a file:
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$SSOLDQFH &RQILJXUDWLRQ :L]DUG ZLOO DSSHDU
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7KH &RPSOHWHG 6XFFHVVIXO ZLQGRZ ZLOO RSHQ
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Restoring a managed appliance configuration
<RX PD\ UHVWRUH WKH FRQILJXUDWLRQ RI D .90 VZLWFK RU VHULDO FRQVROH DSSOLDQFH 7R UHVWRUH WKH
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PD\ GLVSOD\ WKH DYDLODEOH FRQILJXUDWLRQ ILOHV E\ FOLFNLQJ WKH 6\VWHP WDE FOLFNLQJ $SSOLDQFH
)LOHV LQ WKH WRS QDYLJDWLRQ EDU DQG FOLFNLQJ &RQILJXUDWLRQ LQ WKH VLGH QDYLJDWLRQ EDU
To restore a managed appliance configuration:
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$SSOLDQFH &RQILJXUDWLRQ :L]DUG ZLOO DSSHDU
&OLFN WKH UDGLR EXWWRQ WR WKH OHIW RI WKH ILOH FRQWDLQLQJ WKH FRQILJXUDWLRQ \RX ZLVK WR
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7KH &RPSOHWHG 6XFFHVVIXO ZLQGRZ ZLOO RSHQ
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Saving a managed appliance user database
NOTE: You may not save the user database of a DS1800 digital switch or DSR1161, DSR2161, DSR4160,
DSR800 switch.
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LQIRUPDWLRQ RQ UHVWRULQJ D XVHU GDWDEDVH VHH 5HVWRULQJ D PDQDJHG DSSOLDQFH XVHU GDWDEDVH RQ
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$SSOLDQFH 8VHU 'DWDEDVH :L]DUG ZLOO DSSHDU
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7KH &RPSOHWHG 6XFFHVVIXO ZLQGRZ ZLOO RSHQ
&OLFN )LQLVK 7KH 8QLW 2YHUYLHZ ZLQGRZ ZLOO RSHQ
Restoring a managed appliance user database
NOTE: You may not restore the user database of a DS1800 digital switch or DSR1161, DSR2161, DSR4160 or
DSR800 switch.
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UHVWRUH WKH XVHU GDWDEDVH D SUHYLRXVO\ VDYHG XVHU GDWDEDVH ILOH PXVW H[LVW 6HH 6DYLQJ D
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WKH DYDLODEOH GDWDEDVH ILOHV E\ FOLFNLQJ WKH 6\VWHP WDE FOLFNLQJ $SSOLDQFH )LOHV LQ WKH WRS
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To restore the user database of a managed appliance:
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$SSOLDQFH 8VHU 'DWDEDVH :L]DUG ZLOO DSSHDU
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UHVWRUH DQG WKHQ FOLFN 1H[W
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5HERRW WKH PDQDJHG DSSOLDQFH WR HQDEOH WKH UHVWRUHG XVHU GDWDEDVH 6HH ,PSRUWLQJ GDWD
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Using Tasks
22
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Using the Tasks Window
To display the Tasks window:
&OLFN WKH 6\VWHP WDE
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Customizing the Tasks window
7KH IROORZLQJ ILHOGV PD\ EH GLVSOD\HG LQ WKH 7DVNV ZLQGRZ 8VH WKH &XVWRPL]H OLQN WR DGG RU
UHPRYH ILHOGV LQ WKH GLVSOD\ 6HH 8VLQJ WKH &XVWRPL]H OLQN LQ ZLQGRZV RQ SDJH ‡
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EODQN IRU D WDVN VFKHGXOHG RQ D UHPRWH '69LHZ VHUYHU
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Table 22.1: Task Status Icons
Icon
Task
Idle - Task is not currently running
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Icon
Task
Running - Task is currently running
Stopping - Task has run but has not completely stopped
Disabled - Task was prevented from executing
Remote - Task is scheduled on a remote DSView server
Adding tasks
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Specifying when to run tasks
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23
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Event Severity and Categories
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Table 23.1: Event Severity Levels
Severity
Icon
Description
Monitor
Events that are periodic and expected.
Information
Events that are neither periodic nor problematic.
OK
Events that are in a normal or cleared state. This value typically appears at
event start up or after leaving a previous event state.
Non-critical
Abnormal events that require correcting at a later time.
Critical
Abnormal events of a more serious nature that may require quicker action,
such as the failure of a scheduled task or loss of communication
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Severe abnormal events impacting your DSView management software session and requires immediate corrective action.
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,Q DQ HYHQW ORJ GLVSOD\ LI WKH 6KRZ $OO EXWWRQ LV QRW HQDEOHG WKH GLVSOD\ ZLOO RQO\ LQFOXGH
HYHQWV ZLWK D 1HZ VWDWH ,I WKH 6KRZ $OO EXWWRQ LV HQDEOHG HYHQWV LQ DQ\ VWDWH 1HZ RU
$FNQRZOHGJHG ZLOO EH LQFOXGHG $FNQRZOHGJHG HYHQWV ZLOO EH JUD\HGRXW
To change the state of one or more event log entries:
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E\ VHYHULW\ FDWHJRU\ RU GDWH LI GHVLUHG
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HYHQWV RQ WKH SDJH FOLFN WKH FKHFNER[ LQ WKH KHDGLQJ DW WKH WRS RI WKH OLVW
&OLFN 6HW 6WDWH DQG WKHQ VHOHFW $FNQRZOHGJHG RU 1HZ IURP WKH GURSGRZQ OLVW
&KDSWHU (YHQWV DQG (YHQW /RJV
383
Using the date filter
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UHWHQWLRQ WLPH %\ GHIDXOW WKH PRVW UHFHQW HYHQWV DUH GLVSOD\HG <RX PD\ XVH WKH GDWH
ILOWHU WR GLVSOD\ ROGHU HYHQWV RU WR GLVSOD\ HYHQWV IURP DQ\ LQWHUYDO LQ WKH UHWHQWLRQ WLPH
To use the date filter:
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,Q DQ\ (YHQW /RJ ZLQGRZ FOLFN 'DWH )LOWHU 7KH 'DWH )LOWHU ZLQGRZ ZLOO RSHQ
,Q WKH ILUVW GURSGRZQ PHQX LQ WKH )URP OLQH VHOHFW (YHQWV 2Q WR VHOHFW WKH VWDUW GDWH DQG
WLPH
&OLFN RQ WKH FDOHQGDU EXWWRQ RU WKH ILHOG WR WKH OHIW RI WKH FDOHQGDU EXWWRQ DQG VHOHFW D VWDUW
GDWH 7R XVH WKH FDOHQGDU
D
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E
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DUURZV DW WKH WRS RI WKH FDOHQGDU WR PRYH IRUZDUG DQG EDFNZDUG E\ PRQWK
F
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FDOHQGDU ZLWK WKH GDWH \RX KDYH VHOHFWHG
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WLPH
5HSHDW VWHSV DQG WR VSHFLI\ WKH HQG GDWH
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7KH &OHDU 'DWH )LOWHU EXWWRQ ZLOO DSSHDU LQ WKH HYHQW ORJ YLHZ ZLQGRZ 7R FOHDU GDWH
ILOWHULQJ FOLFN WKLV EXWWRQ
Changing the Event Log Retention Period
%\ GHIDXOW DQ HYHQW ORJ LV UHWDLQHG IRU VHYHQ GD\V RQH ZHHN <RX PD\ VSHFLI\ D UHWHQWLRQ
SHULRG RI XS WR GD\V RQH \HDU
NOTE: Event log information is stored in the DSView software database and is replicated. Increasing the event log
retention time may impact the performance of the DSView software system. It is recommended that old event log
entries be archived to .csv files by scheduling tasks; see Task: Exporting an event log .csv file on page 361. You may
also export event logs at any time; see Creating an Event Log .csv File on page 384.
384 '69LHZΠ,QVWDOOHU8VHU *XLGH
To change the event log retention period:
&OLFN WKH 5HSRUWV WDE
&OLFN /RJ 5HWHQWLRQ LQ WKH VLGH QDYLJDWLRQ EDU 7KH (YHQW /RJ 5HWHQWLRQ 7LPH ZLQGRZ
ZLOO RSHQ
7\SH D QXPEHU RI GD\V IURP LQ WKH 'D\V ILHOG RU VHOHFW LW XVLQJ WKH PHQX
&OLFN 6DYH
Creating an Event Log .csv File
$OO RU VHOHFWHG FROXPQV RI WKH HYHQW ORJ FDQ EH H[SRUWHG DV D FRPPD VHSDUDWHG YDOXHV FVY
ILOH 7KH RXWSXW HYHQW ORJ ILOH LV QDPHG HYHQWORJFVY E\ GHIDXOW EXW \RX PD\ FKDQJH WKH QDPH
ZKHQ LW LV VDYHG 7KH FVY ILOH PD\ EH YLHZHG LQ D WH[W HGLWRU RU VSUHDGVKHHW DSSOLFDWLRQ VXFK
DV 0LFURVRIW ([FHO
NOTE: To create a task to export the event log to a .csv file, see Task: Exporting an event log .csv file on page 361.
To create an event log .csv file:
&OLFN WKH 5HSRUWV WDE
&OLFN 7RROV LQ WKH VLGH QDYLJDWLRQ EDU 7KH (YHQW /RJ 7RROV ZLQGRZ ZLOO RSHQ
&OLFN WKH ([SRUW (YHQW /RJ LFRQ RU WH[W 7KH ([SRUW (YHQW /RJ :L]DUG ZLOO DSSHDU
7KH 6HOHFW &ROXPQV WR ([SRUW ZLQGRZ ZLOO RSHQ
‡
7R DGG RQH RU PRUH FROXPQV WR H[SRUW VHOHFW WKH FROXPQV IURP WKH $YDLODEOH
&ROXPQV OLVW WKHQ FOLFN $GG 7KH FROXPQV ZLOO EH PRYHG WR WKH &ROXPQV WR ([SRUW
OLVW
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7R UHPRYH RQH RU PRUH FROXPQV VHOHFW WKH FROXPQV IURP WKH &ROXPQV WR ([SRUW OLVW
WKHQ FOLFN 5HPRYH 7KH FROXPQV ZLOO EH PRYHG WR WKH $YDLODEOH &ROXPQV OLVW
‡
7R FKDQJH WKH RUGHU LQ ZKLFK H[SRUWHG FROXPQV DUH OLVWHG LQ WKH RXWSXW FVY ILOH VHOHFW
RQH RU PRUH FROXPQV LQ WKH &ROXPQV WR ([SRUW OLVW DQG XVH WKH XS DQG GRZQ DUURZV WR
PRYH WKH VHOHFWHG FROXPQV XS RU GRZQ LQ WKH OLVWLQJ
&OLFN 1H[W
7KH 6DYH 3URFHVV ZLQGRZ ZLOO RSHQ H[SODLQLQJ KRZ WKH ILOH ZLOO EH VDYHG &OLFN 1H[W
7KH &RPSOHWHG 6XFFHVVIXO ZLQGRZ ZLOO RSHQ DORQJ ZLWK D )LOH 'RZQORDG GLDORJ ER[
)URP WKH )LOH 'RZQORDG GLDORJ ER[ FOLFN 2SHQ 7KH ILOH ZLOO EH GRZQORDGHG DQG ZLOO
RSHQ RQ WKH '69LHZ VRIWZDUH FOLHQW %\ GHIDXOW FVY ILOHV DUH FRQILJXUHG WR RSHQ LQ
&KDSWHU (YHQWV DQG (YHQW /RJV
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SURPSWHG WR VHOHFW D WH[W HGLWRU WR RSHQ WKH FVY ILOH
RU
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6HOHFW D GLUHFWRU\ DQG ILOHQDPH DQG FOLFN 6DYH WR VDYH WKH FVY ILOH
&OLFN )LQLVK 7KH (YHQW /RJ 7RROV ZLQGRZ ZLOO RSHQ
385
386 '69LHZΠ,QVWDOOHU8VHU *XLGH
387
Plug-ins
24
$ SOXJLQ SURYLGHV VXSSRUW IRU D VSHFLILF DSSOLDQFH W\SH PRGHO LQ WKH '69LHZ VRIWZDUH $
SOXJLQ LV SDFNDJHG LQWR D VLQJOH DUFKLYH ILOH WKDW FDQ EH VKLSSHG DQG DGGHG LQGHSHQGHQWO\ RI WKH
'69LHZ VRIWZDUH <RX PD\ DGG SOXJLQV WR WKH '69LHZ VRIWZDUH YHUVLRQ RU ODWHU
$OWKRXJK SOXJLQV DUH FUHDWHG LQGHSHQGHQWO\ D SDUWLFXODU '69LHZ VRIWZDUH UHOHDVH PD\ LQFOXGH
RQH RU PRUH SOXJLQV WKDW KDYH DOUHDG\ EHHQ DGGHG WR WKH VRIWZDUH 7KH UHOHDVH QRWHV ZLOO
LQGLFDWH LI DQ\ SOXJLQV DUH LQFOXGHG ,I D SOXJLQ LV LQFOXGHG \RX ZLOO QRW QHHG WR DGG LW WR WKH
KXE RU VSRNH VHUYHUV
7KLV FKDSWHU GHVFULEHV KRZ WR DGG DQG PDQDJH SOXJLQV LQ WKH '69LHZ VRIWZDUH 2QFH \RX
VXFFHVVIXOO\ FRPSOHWH WKH VHTXHQFH IRU DGGLQJ D SOXJLQ \RX PD\ DGG DSSOLDQFHV RI WKDW W\SH
DQG LQLWLDWH RWKHU RSHUDWLRQV IURP WKH '69LHZ VRIWZDUH WKDW DUH VXSSRUWHG LQ WKDW SOXJLQ
NOTE: You must have DSView software administrator access rights to view, add and manage plug-ins.
3OXJLQV DUH FUHDWHG XVLQJ WKH 3OXJLQ $3, LQ WKH '69LHZ 6RIWZDUH 'HYHORSPHQW .LW 6'.
Recommended Sequence for Adding/Upgrading Plug-ins
To add or upgrade a plug-in:
(QVXUH WKDW VFKHGXOHG UHSOLFDWLRQ ZLOO QRW RFFXU GXULQJ WKH DGGLQJ RU XSJUDGLQJ RI SOXJLQV \RX PD\ QHHG WR FKDQJH WKH UHSOLFDWLRQ VFKHGXOH WHPSRUDULO\
3HUIRUP D UHSOLFDWLRQ RSHUDWLRQ RQ HYHU\ VSRNH VHUYHU 6HH 5HSOLFDWLRQ RQ SDJH 3HUIRUP D EDFNXS RI WKH '69LHZ VRIWZDUH GDWDEDVH 6HH %DFNLQJ XS DQG 5HVWRULQJ +XE
6HUYHUV 0DQXDOO\ RQ SDJH $GG RU XSJUDGH WKH SOXJLQ RQ WKH KXE VHUYHU
‡
7R DGG D SOXJLQ VHH $GGLQJ 3OXJLQV RQ SDJH ‡
7R XSJUDGH D SOXJLQ VHH 8SJUDGLQJ D SOXJLQ RQ SDJH 388 '69LHZΠ,QVWDOOHU8VHU *XLGH
$GG RU XSJUDGH WKH SOXJLQ RQ HDFK VSRNH VHUYHU $OO VSRNH VHUYHUV VKRXOG KDYH WKH VDPH
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,I \RX FKDQJHG WKH UHSOLFDWLRQ VFKHGXOH LQ VWHS \RX PD\ FKDQJH LW EDFN WR LWV RULJLQDO
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Adding Plug-ins
)RU RSWLPDO RSHUDWLRQ WKH KXE DQG DOO RI WKH VSRNH VHUYHUV VKRXOG KDYH WKH VDPH YHUVLRQ RI D
SOXJLQ LQVWDOOHG )ROORZ WKH VWHSV GHVFULEHG LQ 5HFRPPHQGHG 6HTXHQFH IRU $GGLQJ8SJUDGLQJ
3OXJLQV RQ SDJH 'XULQJ WKH DGG RSHUDWLRQ RQ WKH KXE VHUYHU QHZ GDWD W\SHV GHILQHG LQ WKH SOXJLQ DUH UHJLVWHUHG
LQ WKH '69LHZ VRIWZDUH GDWDEDVH $IWHU WKH SOXJLQ LV DGGHG WR WKH VSRNH VHUYHU DQG D
UHSOLFDWLRQ RSHUDWLRQ LV LQLWLDWHG WKH UHJLVWUDWLRQ LQIRUPDWLRQ RQ WKH KXE VHUYHU LV SURSDJDWHG WR
WKH VSRNH VHUYHU
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SOXJLQ EHFRPHV DFWLYH RQO\ DIWHU WKH SOXJLQ LV DGGHG WR WKH KXE DQG WKHQ WR WKH VSRNH DQG D
VXEVHTXHQW UHSOLFDWLRQ FRPSOHWHV VXFFHVVIXOO\
)RU VRPH SOXJLQV \RX PD\ QHHG WR DGG D OLFHQVH NH\ WR WKH '69LHZ VRIWZDUH V\VWHP EHIRUH
DGGLQJ WKH SOXJLQ WR DQ\ VHUYHU 6HH WKH GRFXPHQWDWLRQ LQFOXGHG ZLWK WKH SOXJLQ RU FRQWDFW
\RXU $YRFHQW UHSUHVHQWDWLYH WR GHWHUPLQH LI D NH\ LV QHHGHG 7R DGG D OLFHQVH VHH /LFHQVHV RQ
SDJH To add a plug-in:
&OLFN WKH 6\VWHP WDE
&OLFN 3OXJLQV LQ WKH WRS QDYLJDWLRQ EDU
&OLFN $GG 7KH $GG 3OXJLQ :L]DUG ZLOO RSHQ
7KH 6HOHFW 3OXJLQ ZLQGRZ ZLOO RSHQ (QWHU WKH QDPH RU EURZVH WR WKH ORFDWLRQ RI WKH
SOXJLQ ILOH WKHQ FOLFN 1H[W
7KH 2YHUYLHZ ZLQGRZ ZLOO RSHQ 7KLV ZLQGRZ FRQWDLQV UHDGRQO\ LQIRUPDWLRQ DERXW WKH
SOXJLQ &OLFN 1H[W
7KH $GGLQJ 3OXJLQ SDJH ZLOO RSHQ ZKLOH WKH SOXJLQ LV DGGHG WR WKH '69LHZ VRIWZDUH
V\VWHP
7KH &RPSOHWHG 6XFFHVVIXO ZLQGRZ ZLOO RSHQ &OLFN )LQLVK
&KDSWHU 3OXJLQV
389
NOTE: If you added a plug-in for a Cyclades appliance, you must disable the Cyclades Web Manager to maintain
security standards. For information about how to disable the Cyclades Web Manager, see the online help for the
Cyclades appliance plug-in.
Displaying Plug-in Information
<RX PD\ GLVSOD\ LQIRUPDWLRQ DERXW DOO SOXJLQV WKDW KDYH EHHQ DGGHG DV ZHOO DV LQIRUPDWLRQ
DERXW D VLQJOH SOXJLQ RQ WKH '69LHZ VHUYHU ZKHUH \RX DUH ORJJHG LQ
To display plug-in information:
&OLFN WKH 6\VWHP WDE
&OLFN 3OXJLQV LQ WKH WRS QDYLJDWLRQ EDU 7KH 3OXJLQV ZLQGRZ ZLOO RSHQ
7R GLVSOD\ LQIRUPDWLRQ DERXW RQH SOXJLQ FOLFN WKH SOXJLQ QDPH 7KH 3OXJLQ RYHUYLHZ
ZLQGRZ ZLOO RSHQ
,QIRUPDWLRQ LQ WKH 2YHUYLHZ DUHD LV UHDGRQO\
7KH '69LHZ 6HUYHUV WDEOH OLVWV WKH VWDWXV RI WKH SOXJLQ RQ HDFK '69LHZ VHUYHU (DFK
URZ LQFOXGHV WKH QDPH RI WKH VHUYHU DQG WKH SOXJLQ YHUVLRQ SOXV WKH DGPLQLVWUDWLYH DQG
RSHUDWLRQDO VWDWXV RI WKH SOXJLQ RQ WKDW VHUYHU
Table 24.1: Plug-ins Display Information
Field
Description
Name
Plug-in name, acquired from the plug-in.
Version
Plug-in version (on this server), acquired from the plug-in when it was added or
upgraded.
Overall Status
Same - The plug-in’s operational status, administrative status and version is the same
on all DSView servers. Mixed - The plus-in’s operational status, administrative status
and version is not the same on all DSView servers.
390 '69LHZΠ,QVWDOOHU8VHU *XLGH
Field
Description
Administrative status on this server. Valid values are:
•
DSView server not responding - (This value is valid only when a single plug-in
has been selected.) The DSView software could not obtain plug-in status on this
server. To examine server status, click the System tab, then DSView Server in
the top navigation bar. If you are on a hub server, click Spoke Servers in the side
navigation bar and then select the appropriate server. If you are on a spoke
server, click Hub Server in the side navigation bar. Replication needed - The
plug-in has been added, but replication is required before the plug-in can be
Administrative Status
used.
•
Active - The plug-in is registered and operational. Disabled - The plug-in has
been disabled.
•
Not installed - The plug-in has not been added to this server. If the DSView software can obtain information from the status service about this plug-in (from
other servers where it is installed), the Name field will contain the plug-in’s name.
If the status service does not provide this information, the Name field will contain
the plug-in’s domain and ID.
Operational status on this server. Valid values are:
Operational Status
•
Inactive - The plug-in is not running.
•
Active - The plug-in is running.
•
Initializing - The plug-in is starting up. Shutting down - The plug-in is stopping.
•
Upgrading - The plug-in is in the upgrade process.
Detailed Operational
Status *
Detailed status acquired from the plug-in.
Description *
Descriptive information acquired from the plug-in.
Languages *
Language information acquired from the plug-in.
Appliance Type *
Appliance type information acquired from the plug-in.
Vendor *
Owning vendor of the plug-in, according to information acquired from the plug-in.
*By default, these fields are not displayed in the Plug-ins window. Use the Customize link to specify which fields
you want to display; see Using the Customize link in windows on page 32. These fields are always displayed in
the individual plug-ins’ overview windows.
&KDSWHU 3OXJLQV
391
Managing Plug-ins
$IWHU D SOXJLQ KDV EHHQ DGGHG \RX PD\ XSJUDGH LW WR DQRWKHU JHQHUDOO\ QHZHU YHUVLRQ <RX
PD\ DOVR GLVDEOH D SOXJLQ LI QHFHVVDU\ IRU WURXEOHVKRRWLQJ DQG WKHQ UHDFWLYDWH LW
‡
<RX PD\ LQLWLDWH DQ DFWLRQ RQO\ IRU SOXJLQV RQ WKH '69LHZ VHUYHU \RX DUH FXUUHQWO\
ORJJHG LQWR
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7KH SOXJLQ PXVW FXUUHQWO\ KDYH DQ DGPLQLVWUDWLYH VWDWXV WKDW DOORZV WKH DFWLRQ IRU
H[DPSOH \RX FDQ DFWLYDWH D SOXJLQ RQO\ LI LWV FXUUHQW DGPLQLVWUDWLYH VWDWXV LV GLVDEOHG
Upgrading a plug-in
:KHQ \RX XSJUDGH WKH H[LVWLQJ YHUVLRQ RI D SOXJLQ IROORZ WKH VWHSV GHVFULEHG LQ
5HFRPPHQGHG 6HTXHQFH IRU $GGLQJ8SJUDGLQJ 3OXJLQV RQ SDJH To upgrade a plug-in:
&OLFN WKH 6\VWHP WDE
&OLFN 3OXJLQV LQ WKH WRS QDYLJDWLRQ EDU 7KH 3OXJLQV ZLQGRZ ZLOO RSHQ
&OLFN RQ WKH QDPH RI SOXJLQ WR EH XSJUDGHG 7KH SOXJLQ RYHUYLHZ ZLQGRZ ZLOO RSHQ
,Q WKH '69LHZ 6HUYHUV DUHD FOLFN WKH FKHFNER[ QH[W WR WKH '69LHZ VHUYHU \RX DUH
FXUUHQWO\ ORJJHG LQWR
&OLFN 8SJUDGH 7KH 8SJUDGH 3OXJLQ :L]DUG ZLOO RSHQ
(QWHU WKH QDPH RU EURZVH WR WKH ORFDWLRQ RI WKH SOXJLQ ILOH WKHQ FOLFN 1H[W
7KH 2YHUYLHZ ZLQGRZ ZLOO RSHQ 7KLV ZLQGRZ FRQWDLQV UHDGRQO\ LQIRUPDWLRQ DERXW WKH
SOXJLQ &OLFN 1H[W
7KH 8SJUDGLQJ 3OXJLQ SDJH ZLOO RSHQ ZKLOH WKH SOXJLQ LV EHLQJ XSJUDGHG
7KH &RPSOHWHG 6XFFHVVIXO ZLQGRZ ZLOO RSHQ &OLFN )LQLVK
Disabling and activating a plug-in
:KHQ D SOXJLQ LV GLVDEOHG \RX FDQQRW XVH DQ\ IHDWXUHV DQG RSHUDWLRQV VXSSRUWHG E\ WKDW SOXJ
LQ $SSOLDQFHV DQG WDUJHW GHYLFHV WKDW ZHUH DGGHG WR WKH '69LHZ VRIWZDUH V\VWHP EHIRUH WKH
SOXJLQ ZDV GLVDEOHG ZLOO VWLOO DSSHDU LQ 8QLWV 9LHZ ZLQGRZV EXW \RX ZLOO QRW EH DEOH WR
DFTXLUH VWDWXV IURP WKRVH XQLWV DQG OLQNV WKDW LQLWLDWH FRQQHFWLRQV WR WKRVH XQLWV ZLOO QRW EH
DYDLODEOH <RX ZLOO QRW EH DEOH WR DGG PRUH DSSOLDQFHV RI WKDW W\SH XQWLO WKH SOXJLQ LV
UHDFWLYDWHG
$ GLVDEOHG SOXJLQ ZLOO UHPDLQ GLVDEOHG LI WKH '69LHZ VRIWZDUH LV UHVWDUWHG
392 '69LHZΠ,QVWDOOHU8VHU *XLGH
To disable a plug-in:
&OLFN WKH 6\VWHP WDE
&OLFN 3OXJLQV LQ WKH WRS QDYLJDWLRQ EDU 7KH 3OXJLQV ZLQGRZ ZLOO RSHQ
&OLFN RQ WKH QDPH RI SOXJLQ WR EH GLVDEOHG 7KH SOXJLQ RYHUYLHZ ZLQGRZ ZLOO RSHQ
,Q WKH '69LHZ 6HUYHUV DUHD FOLFN WKH FKHFNER[ QH[W WR WKH '69LHZ VHUYHU \RX DUH
FXUUHQWO\ ORJJHG LQWR
&OLFN 'LVDEOH $ FRQILUPDWLRQ GLDORJ ER[ ZLOO DSSHDU
&RQILUP RU FDQFHO WKH DFWLRQ
To activate a plug-in:
&OLFN WKH 6\VWHP WDE
&OLFN 3OXJLQV LQ WKH WRS QDYLJDWLRQ EDU 7KH 3OXJLQV ZLQGRZ ZLOO RSHQ
&OLFN RQ WKH QDPH RI SOXJLQ WR EH DFWLYDWHG 7KH SOXJLQ RYHUYLHZ ZLQGRZ ZLOO RSHQ
,Q WKH '69LHZ 6HUYHUV DUHD FOLFN WKH FKHFNER[ QH[W WR WKH '69LHZ VHUYHU \RX DUH
FXUUHQWO\ ORJJHG LQWR
&OLFN $FWLYDWH $ FRQILUPDWLRQ GLDORJ ER[ ZLOO DSSHDU
&RQILUP RU FDQFHO WKH DFWLRQ
393
APPENDICES
Appendix A: Technical Support
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HQFRXQWHU ZLWK \RXU $YRFHQW SURGXFW ,I DQ LVVXH VKRXOG GHYHORS IROORZ WKH VWHSV EHORZ IRU
WKH IDVWHVW SRVVLEOH VHUYLFH
To resolve an issue:
&KHFN WKH SHUWLQHQW VHFWLRQ RI WKH PDQXDO WR VHH LI WKH LVVXH FDQ EH UHVROYHG E\ IROORZLQJ
WKH SURFHGXUHV RXWOLQHG
&KHFN RXU ZHE VLWH DW ZZZDYRFHQWFRPVXSSRUW WR VHDUFK WKH NQRZOHGJH EDVH RU XVH WKH
RQOLQH VHUYLFH UHTXHVW
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394
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$SSHQGLFHV
395
Appendix B: TCP and UDP Ports
7KH '69LHZ VRIWZDUH FOLHQW DFFHVVHV WKH VHUYHU DQG SHUIRUPV FRPPDQGV XVLQJ D VWDQGDUG ZHE
EURZVHU 7KH FRPPXQLFDWLRQ SURWRFRO XVHG EHWZHHQ WKH FOLHQW ZHE EURZVHU DQG WKH VHUYHU LV
WKH +7736 SURWRFRO %\ GHIDXOW 7&3,3 SRUW LV XVHG IRU +7736 FRQQHFWLRQV EXW \RX PD\
FKDQJH WKH SRUW XVLQJ WKH '69LHZ 6HUYHU 1HWZRUN 3URSHUWLHV ZLQGRZ
NOTE: The port used for the HTTPS connection may be changed using the DSView Server Network Properties
window. The HTTPS port must be specified in the web browser URL if changed from the default (port 443). See
Server Properties on page 65.
'69LHZ VRIWZDUH FOLHQWV PD\ FRPPXQLFDWH ZLWK WKH '69LHZ VHUYHU WKURXJK D VWDQGDUG
FRQQHFWLRQ RU XVLQJ D SUR[\ VHUYHU %\ GHIDXOW 7&3,3 SRUW LV XVHG IRU SUR[LHG
FRQQHFWLRQV ,I D SUR[\ FRQQHFWLRQ KDV QRW EHHQ FUHDWHG 7&3 SRUWV DQG PXVW EH
FRQILJXUHG DV RSHQ RQ \RXU ILUHZDOO
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EH FRQILJXUHG DV RSHQ RQ \RXU ILUHZDOO
NOTE: You can change the SSH server port and Syslog server port. See Enabling the SSH server on page 211
and Enabling the Syslog server on page 212.
KVM switch ports
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NOTE: When using a non-proxied connection, video performance over a slower network connection may be less
than optimal. Since certain color settings (such as grayscale) use less network bandwidth than others (such as Best
Color), changing the color settings may increase video performance. For optimal video performance over a slower
network connection, a color setting such as grayscale/Best Compression or Low Color/High Compression is
recommended. See Color depth on page 291.
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Figure B.1: Ports Used with a KVM Switch Connection Without Proxy
Table B.1: Ports Used with a KVM Switch Connection without a
Proxy
Number
Description
Number
Description
1
DSView Software Client
8
TCP/IP HTTPS
Port 443
2
DSView Server
9
TCP/IP HTTPS
Port 443
3
Firewall with Tunnel
10
UDP Port 3211
4
Router
11
TCP/IP Port 3211
5
KVM Switch
12
TCP/IP Port 3871
6
TCP/IP Port 2068
Keyboard/Mouse
13
TCP/IP Port 8192
7
TCP/IP Port 8192 Video
14
TCP/ip Port 2068
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Figure B.2: Ports Used with a KVM Switch Proxy Server Connection (KVM)
Table B.2: Ports Used with a KVM Switch Proxy Server Connection (KVM)
Number
Description
Number
Description
1
DSView Software Client
8
TCP/IP HTTPS
2
DSView Server
9
TCP/IP Port 1078
3
Firewall with Tunnel
10
UDP Port 3211
4
Router
11
TCP/IP Port 3211
5
KVM Switch
12
TCP/IP Port 3871
6
TCP/IP HTTPS
13
TCP/IP Port 8192
7
TCP/IP Port 1078 KVM
14
TCP/IP Port 2068
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Serial console appliance ports
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Figure B.3: Ports Used with a Serial Console Appliance Connection (Serial) Without Proxy
Table B.3: Ports Used with a Serial Console Appliance Connection (Serial) without a Proxy
Number
Description
Number
Description
1
DSView Software Client
7
TCP/IP Port 22 SSH
2
DSView Server
8
TCP/IP HTTPS
3
Firewall with Tunnel
9
UDP Port 3211
4
Router
10
TCP/IP Port 3211
5
Serial Console Appliance
11
TCP/IP Port 3871
6
TCP/IP HTTPS
12
TCP/IP Port 22
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Figure B.4: Ports Used with a Serial Console Appliance Proxy Server Connection (Serial)
Table B.4: Ports Used with a Serial Console Appliance Proxy Server Connection (Serial)
Number
Description
Number
Description
1
DSView Software Client
8
TCP/IP HTTPS
2
DSView Server
9
TCP/IP Port 1078
3
Firewall with Tunnel
10
UDP Port 3211
4
Router
11
TCP/IP Port 3211
5
Serial Console Appliance
12
TCP/IP Port 3871
6
TCP/IP HTTPS Port 443
13
TCP/IP Port 22
7
TCP/IP 1078 Serial
DSView server ports
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Generic appliance ports
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Figure B.5: Generic Appliance
Table B.5: Generic Appliance Session Ports
Number
Description
Number
Description
1
DSView
Software Client
4
TCP/IP HTTPS
2
DSView Server
5
TCP/IP Port 23
3
Generic
Appliance
6
HTTP Port 80
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External authentication ports
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Figure B.6: External Authentication
Table B.6: External Authentication Server Ports
Number
Description
Number
Description
1
DSView Client
6
TCP/IP Port 636 LDAP/AD (SSL)
2
DSView
Server
7
UDP Port 88 AD (Kerberos)
3
External
Authentication
Server
(Optional)
8
UDP Port 1812 RADIUS
4
TCP/IP
HTTPS
9
TCP/IP Port 49 TACACS+
5
TCP/IP Port
389 LDAP/AD
(No SSL)
10
TCP/IP Port 139 NT
SNMP ports
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Figure B.7: Ports Used by SNMP (No External SNMP Manager)
Table B.7: Ports Used by SNMP (No External SNMP Manager)
Number
Description
1
DSView Server
2
UDP Port 162
3
KVM Switch or Serial Console Appliance
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Figure B.8: Ports Used by SNMP (with External SNMP Manager)
Table B.8: Ports Used by SNMP (with External SNMP Manager)
Number
Description
1
SNMP Manager (Optional)
2
TCP/IP Port 162
3
TCP/IP Port 161
4
KVM Switch or Serial Console Appliance
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408
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Appendix C: DSR Remote Operations Software
NOTE: The DSR Remote Operations software is supported only on the following DSR switches: DSR1020, 1021,
1022, 1024, 1030, 1031, 2020, 2030, 2035, 4020, 4030, 8020, 8030 and 8035 switches.
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NOTE: The DSR Remote Operations software uses the IPv4 protocol for communication, so the IPv4 protocol
must be enabled on the client server. The IPv6 protocol may also be active on the client server but has no impact
upon DSR Remote Operations.
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See the installer/user guide for your DSR switch for more information.
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Figure C.1: Using the DSR Remote Operations Software with a DSR Switch
Table C.1: System Configuration Descriptions
Number
Description
Number
Description
1
CAT 5 Connection
7
Modem
2
KVM Connection to Switch
8
Analog User (OSCAR Interface)
3
Remote IP Connection
9
Ethernet
4
AC Power Cord
10
Telephone Network
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Number
Description
Number
411
Description
5
Power Device
11
DSR Remote Operations Client
6
DSR Switch
12
DSView Software Server (Authentication)
Before using the DSR Remote Operations software
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To start the DSR Remote Operations software:
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NOTE: The switch will disconnect the modem connection if there is no activity on the modem connection for the time
period specified by the inactivity time-out value. The default inactivity time-out value (15 minutes) may be changed
using the Terminal Applications menu. See the installer/user guide for the DSR switch for more information.
To exit the DSR Remote Operations software:
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Window features
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Figure C.2: DSR Remote Operations Window
Table C.2: DSR Remote Operations Descriptions
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Number
Description
1
Menu bar: Allows you to access many of the features in the DSR Remote Operations window.
2
Toolbar: Provides shortcut buttons for quickly accessing commands in the Tools menu.
3
Status Bar: Displays the tips for selected menu items and the progress of operations.
4
Content Area: Use this area to display information from the DSR switch and control and start
DSView software sessions to the DSR switch.
5
Side Navigation Bar: Displays the DSR switching system information you wish to access, which
displays in the Content Area.
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Table C.3: DSR Remote Operations Content Area Icons (Servers View)
Icon
Description
A target device that is powered up and has no established KVM Video Viewer sessions
A target device that has an active KVM Video Viewer session
A target device that is not powered up
A target device that is powered up but cannot establish a KVM connection because the path to
the target device is blocked (for example, a cascade switch has only one user port and that port
is already connected to another target device)
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Table C.4: DSR Remote Operations Content Area Icons (Power View)
Icon
Description
The power device socket is powered up
The power device socket is powered down
The power device socket is cycling
The socket is unlocked (supported only on certain power device types)
The socket is locked (supported only on certain power device types)
Version view
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NOTE: Users with a User level account may not reboot a switch.
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Managing servers
To connect to a server:
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Appendix D: Terminal Emulation
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Table D.1: VT Key and Keypad Numeric Codes
Key
Keypad Numeric Code
0
0
1
1
2
2
3
3
4
4
5
5
6
6
7
7
8
8
9
9
- (dash)
- (dash)
, (comma)
, (comma)
. (period)
. (period)
Enter
Same as Return key
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Table D.2: VT100+ Function Key Support
Function
Sequence
Function
Sequence
Home
<Esc> h
F4 **
<Esc> 4
End
<Esc> k
F5
<Esc> 5
Insert
<Esc> +
F6
<Esc> 6
Delete *
<Esc> -
F7
<Esc> 7
Page Up
<Esc> ?
F8
<Esc> 8
Page Down
<Esc> /
F9
<Esc> 9
F1 **
<Esc> 1
F10
<Esc> 0
F2 **
<Esc> 2
F11
<Esc> !
F3 **
<Esc> 3
F12
<Esc> @
* ASCII, VT52, VT100, VT102, VT220 and VT320 modes send hex 7F when the Delete key is pressed.
** VT100, VT102, VT220 and VT320 modes map the F1-F4 keys to the PF1-PF4 keys.
VT102 terminal emulation
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Table D.3: VT102 Receive Codes
VT102 Receive Code
Delete Character (DHC)
Deletes n characters starting with the character at the current cursor position,
and moves all remaining characters left n positions. n spaces are inserted at the
right margin.
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VT102 Receive Code
Insert Line (IL)
Inserts n lines at the line where the cursor is currently positioned. Lines displayed
below the cursor position move down. Lines moved past the bottom margin are
lost.
Delete Line (DL)
Deletes n lines starting with the line where the cursor is currently positioned. As
lines are deleted, lines below the cursor position move up.
VT100 terminal emulation
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Table D.4: VT100 Special Keys and Control Keys
Keys
Hex Code
Function Mnemonic
Encode/Decode
Return
0D
CR
Yes/Yes
Linefeed
0A
LF
Yes/Yes
Backspace
08
BS
Yes/Yes
Tab
09
HT
Yes/Yes
Spacebar
20
(SP)
Yes/Yes
Esc
1B
Esc
Yes/No
Ctrl+Spacebar
00
NUL
Yes/No
Ctrl+A
01
SOH
Yes/No
Ctrl+B
02
STX
Yes/No
Ctrl+C
03
ETX
Yes/No
Ctrl+D
04
EOT
Yes/No
Ctrl+E
05
ENO
Yes/No
Ctrl+F
06
ACK
Yes/No
Ctrl+G
07
BELL
Yes/Yes
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Keys
Hex Code
Function Mnemonic
Encode/Decode
Ctrl+H
08
BS
Yes/Yes
Ctrl+I
09
HT
Yes/Yes
Ctrl+J
0A
LF
Yes/Yes
Ctrl+K
0B
VT
Yes/No
Ctrl+L
0C
FF
Yes/No
Ctrl+M
0D
CR
Yes/No
Ctrl+N
0E
SO
Yes/No
Ctrl+O
0F
SI
Yes/No
Ctrl+P
10
DLE
Yes/No
Ctrl+Q
11
DC1 or XON
Yes/No
Ctrl+R
12
DC2
Yes/No
Ctrl+S
13
DC3 or XOFF
Yes/No
Ctrl+T
14
DO4
Yes/No
Ctrl+U
15
NAK
Yes/No
Ctrl+V
16
SYN
Yes/No
Ctrl+W
17
ETB
Yes/No
Ctrl+X
18
CAN
Yes/No
Ctrl+Y
19
EM
Yes/No
Ctrl+Z
1A
SUB
Yes/No
Ctrl+[
1B
Esc
Yes/No
Ctrl+\
1C
FS
Yes/No
Ctrl+]
1D
GS
Yes/No
Ctrl+^
1E
RS
Yes/No
Ctrl+_
1F
US
Yes/No
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Table D.5: VT100 ANSI Set and Reset Mode Cursor Keys
Cursor Key
Mode Reset
Mode Set
Up
Esc [ A
Esc O A
Down
Esc [ B
Esc O B
Right
Esc [ C
Esc O C
Left
Esc [ D
Esc O D
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Table D.6: VT100 PF1-PF4 Key Definitions
Key
Code Sequence
F1
Esc [ O P
F2
Esc [ O Q
F3
Esc [ O R
F4
Esc [ O S
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Table D.7: VT100 ANSI Mode Control Sequences
Control Sequence
Definition
Encode/Decode
Esc [ Pn; Pn R
Cursor Position Report
No/No
Esc [ Pn D
Cursor Backward
No/Yes
Esc [ Pn B
Cursor Down
No/Yes
Esc [ Pn C
Cursor Forward
No/Yes
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Control Sequence
Definition
Encode/Decode
Esc [ Pn; Pn H
Cursor Position
No/Yes
Esc [ Pn A
Cursor Up
No/Yes
Esc [ Pn c
Device Attributes
No/No
Esc # 8
Screen Alignment Display
No/Yes
Esc # 3
Double Height Line - Top Half
No/No
Esc # 4
Double Height Line - Bottom Half
No/No
Esc # 6
Double Width Line
No/No
Esc Z
Identify Terminal
No/No
Esc =
Keypad Application Mode
No/No
Esc >
Keypad Numeric Mode
No/No
Esc [ Ps q
Load LEDs
No/No
Esc 8
Restore Cursor
No/Yes
Esc [ <sol>; <par>;
Report Terminal Parameters <nbits>; <xspeed>;
<rspeed>; <clkmul>; <flags>x
No/No
Esc [ <sol> x
Request Terminal Parameters
No/No
Esc 7
Save Cursor
No/Yes
Esc [ Pn; Pn r
Set Top and Bottom Margins
Yes/Yes
Esc # 5
Single Width Line
No/No
Esc [ 2; Ps y
Invoke Confidence Test
No/No
Esc [ Ps n
Device Status Report
No/Yes
Esc [ Ps J
Erase in Display
No/Yes
Esc [ Ps K
Erase in Line
No/Yes
Esc H
Horizontal Tabulation Set
Yes/Yes
Esc [ Pn; Pn f
Horizontal and Vertical Position
No/Yes
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Control Sequence
Definition
Encode/Decode
Esc D
Index
No/Yes
Esc E
Next Line
No/Yes
Esc M
Reverse Index
No/Yes
Esc c
Reset to Initial State
No/No
Esc [ Ps; Ps;..;Ps 1
Reset Mode
No/No
Esc ( A
Select Character Set G0 U.K.
No/No
Esc ) A
Select Character Set G1 U.K
No/No
Esc ( B
Select Character Set G0 ASCII
Yes/Yes
Esc ) B
Select Character Set G1 ASCII
Esc ( 0
Select Character Set G0 Spec. Graphics
Esc ) 0
Select Character Set G1 Spec. Graphics
Esc ( 1
Select Character Set G0 Alt. Character ROM
Standard Character Set
No/No
Esc ) 1
Select Character Set G1 Alt. Character ROM
Standard Character Set
No/No
Esc ( 2
Select Character Set G0 Alt. Character ROM Special
Graphics
No/No
Esc ) 2
Select Character Set G1 Alt. Character ROM Special
Graphics
No/No
Esc [ Ps;..; Ps m
Select Graphic Rendition
No/No
Esc Ps;..;Ps h
Set Mode
No/No
Esc [ Ps g
Tabulation Clear
No/No
Esc [ Ps;Ps;..; Ps m
Character Attributes 7 - Reverse Video On
No/Reverse Video only
Yes/Yes (limited support)
Yes/Yes (limited support)
Yes/Yes (limited support)
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Control Sequence
Definition
Encode/Decode
Esc [ K or Esc [ 0 K
Erase from cursor to end of line
No/Yes
Esc [ 1 K
Erase from beginning of line to cursor
No/No
Esc [ 2 K
Erase entire line containing cursor
No/No
Esc [ J or Esc [ 0 J
Erase from cursor to end of screen
No/Yes
Esc [ 1 J
Erase from beginning of screen to cursor
No/No
Esc [ 2 J
Erase entire screen
No/No
Esc [ Ps;Ps;..Ps q
Programmable LEDs
No/No
Esc [ Pt; Pb r
Scrolling Region
No/No
Esc [ g or Esc [ 0 g
Clear tab at current column
Yes/Yes
Esc [ 3 g
Clear all tabs
Yes/Yes
Esc [ 2 0 h
Modes to Set - New Line - Only supports
Linefeed/New Line Column mode wraparound
No/Yes
Esc [ 2 0 l
Modes to Reset - Linefeed - Only supports
Linefeed/New Line Column mode wraparound
No/Yes
Esc [ ? 1 h
Modes to Set - Cursor Key Mode Appl.
No/No
Esc [ ? 1 l
Modes to Reset - Cursor Key Mode Cursor
No/No
>Esc [ ? 2 l
Modes to Reset VT52
No/No
Esc [ ? 3 h
Modes to Set - 132 columns
No/No
Esc [ ? 3 l
Modes to Reset - 80 columns
No/No
Esc [ ? 4 h
Modes to Set - Smooth Scroll
No/No
Esc [ ? 4 l
Modes to Reset - Jump Scroll
No/No
Esc [ ? 5 h
Modes to Set - Reverse Screen Mode
No/No
Esc [ ? 5 l
Modes to Reset - Normal Screen Mode
No/No
Esc [ ? 6 h
Modes to Set - Relative Origin Mode
No/No
Esc [ ? 6 l
Modes to Reset - Absolute Origin Mode
No/No
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Control Sequence
Definition
Encode/Decode
Esc [ ? 7 h
Modes to Set - Wraparound On
No/No
Esc [ ? 7 l
Modes to Reset - Wraparound Off
No/No
Esc [ ? 8 h
Modes to Set - Auto Repeat On
No/No
Esc [ ? 8 l
Modes to Reset - Auto Repeat Off
No/No
Esc [ ? 9 h
Modes to Set - Interlace On
No/No
Esc [ ? 9 l
Modes to Reset - Interlace Off
No/No
Esc [ 6 n
Report Cursor Position - Invoked by
No/No
Esc [ P1; Pc R
Report Cursor Position - Response is
No/No
Esc [ 5 n
Status Report - Invoked by
No/No
Esc [ 0 n
Status Report - Response is terminal OK
No/No
Esc [ 3 n
Status Report - Response is terminal not OK
No/No
Esc [ x or Esc [ 0 c
What are you? Invoked by
No/Yes
Esc [ ? 1; Ps c
What are you? Response is
No/Yes
Esc c
Reset
No/No
Esc # 8
Fill screen with Es
No/Yes
Esc [ 2; Ps y
Invoke Test(s)
No/No
VT220 terminal emulation
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Table D.8: VT220 Encoding
VT220 Keyboard
PC Keyboard
VT220 Keyboard Byte
Sequence
Delete
Delete
0x7F
Left Arrow
Left Arrow
Esc [ D
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VT220 Keyboard
PC Keyboard
VT220 Keyboard Byte
Sequence
Right Arrow
Right Arrow
Esc [ C
Up Arrow
Up Arrow
Esc [ A
Down Arrow
Down Arrow
Esc [ B
Keypad /
Keypad /
/
Keypad *
Keypad *
*
Keypad -
Keypad -
-
Keypad +
Keypad +
+
Keypad .
Keypad .
.
Keypad 0..9
Keypad 0..9
>0..9
F1
F1
Esc O P
F2
F2
Esc O Q
F3
F3
Esc O R
F4
F4
Esc O S
F6
F6
Esc [ 1 7 ~
F7
F7
Esc [ 1 8 ~
F8
F8
Esc [ 1 9 ~
F9
F9
Esc [ 2 0 ~
F10
F10
Esc [ 2 1 ~
F11
F11
Esc [ 2 3 ~
F12
F12
Esc [ 2 4 ~
F13
Ctrl - F5
Esc [ 2 5 ~
F14
Ctrl - F6
Esc [ 2 6 ~
F15
Ctrl - F7
Esc [ 2 8 ~
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VT220 Keyboard
PC Keyboard
VT220 Keyboard Byte
Sequence
F16
Ctrl - F8
Esc [ 2 9 ~
F17
Ctrl - F9
Esc [ 3 1 ~
F18
Ctrl - F10
Esc [ 3 2 ~
F19
Ctrl - F11
Esc [ 3 3 ~
F20
Ctrl - F12
Esc [ 3 4 ~
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Table D.9: VT220 Decoding
VT220 Keyboard Function
VT220 Keyboard Byte Sequence
Index
Esc D
New Line
Esc E
Reverse Index
Esc M
Escape
Esc O
Save cursor and attributes
Esc 7
Restore cursor and attributes
Esc 8
Up Arrow
Esc [ A
Down Arrow
Esc [ B
Right Arrow
Esc [ C
Left Arrow
Esc [ D
Set cursor to home position
Esc [ H
Set cursor to home position
Esc [ f
Character attributes
Esc [ m
Erase from cursor to end of line
>Esc [ K
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VT220 Keyboard Function
VT220 Keyboard Byte Sequence
Erase from cursor to end of screen
Esc [ j
Programmable LEDs
Esc [ q
What are You?
Esc [ c
Set Mode
Esc [ ?
Delete 1 Character
Esc [ P
Insert 1 Line
Esc [ L
Delete 1 Line
Esc [ M
Up Arrow
Esc [ O A
Down Arrow
Esc [ O B
Right Arrow
Esc [ O C
Left Arrow
Esc [ O D
Fill Screen with Es
Esc # 8
Up Arrow amount specified by Pn
Esc [ Pn A
Down Arrow amount specified by Pn
Esc [ Pn B
Right Arrow amount specified by Pn
Esc [ Pn C
Left Arrow amount specified by Pn
Esc [ Pn D
Erase parts of current line
Esc [ Pn K
Erase parts of current screen
Esc [ Pn J
Direct Cursor Addressing
Esc [ Pn H
Direct Cursor Addressing
Esc [ Pn f
Programmable LEDs
Esc [ Pn q
Scrolling Region
Esc [ Pn r
Clear tabs
Esc [ Pn g
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VT220 Keyboard Function
VT220 Keyboard Byte Sequence
Device status report
Esc [ Pn n
What are you?
Esc [ Pn c
Sat Mode
Esc [ Pn h
Delete Pn Characters
Esc [ Pn P
Insert Pn Characters
Esc [ Pn L
Delete Pn Lines
Esc [ Pn M
Insert Character
Esc [ Pn @
Erase Pn Characters
Esc [ Pn X
431
VT52 terminal emulation
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Table D.10: VT52 Encoding
VT52 Keyboard
PC Character Sequence
VT52 Keyboard Byte Sequence
Delete
Delete
0x7F
Up Arrow
Up Arrow
Esc A
Down Arrow
Down Arrow
Esc B
Right Arrow
Right Arrow
Esc C
Left Arrow
Left Arrow
Esc D
Shift-F1
PF1
Esc P
Shift-F2
PF2
Esc Q
Shift-F3
PF3
Esc R
Shift-F4
PF4
Esc S
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VT52 Keyboard Function
VT52 Keyboard Byte Sequence
Cursor Up
Esc A
Cursor Down
Esc B
Cursor Right
Esc C
Cursor Left
Esc D
Cursor Home
Esc H
Reverse Linefeed
Esc I
Erase to end of screen
Esc J
Erase to end of line
Esc K
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Table D.12: VT52 ANSI Mode Auxiliary Keypad Definitions
Keys
Keypad Numeric Code
VT52 Keypad
ANSI Keyboard
0
0
Esc ? p
Esc O p
1
1
Esc ? q
Esc O q
2
2
Esc ? r
Esc O r
3
3
Esc ? s
Esc O s
4
4
Esc ? t
Esc O t
5
5
Esc ? u
Esc O u
6
6
Esc ? v
Esc O v
7
7
Esc ? w
Esc O w
8
8
Esc ? x
Esc O x
9
9
Esc ? y
Esc O y
- (dash)
- (dash)
Esc ? m
Esc O m
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Keys
Keypad Numeric Code
VT52 Keypad
ANSI Keyboard
, (comma)
, (comma)
Esc ? l
Esc O l
. (period)
. (period)
Esc ? n
Esc O n
Enter
Same as Return key
Esc ? m
Esc O m
VT320 terminal emulation
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Table D.13: VT320 Encoding
VT320 Keyboard
PC Character Sequence
VT320 Keyboard Byte
Sequence
Escape Key (Esc)
Esc
0x1B
F1
F1
Esc O P
F2
F2
Esc O Q
F3
F3
Esc O R
F4
F4
Esc O S
F6
F6
Esc [ 1 7 ~
F7
F7
Esc [ 1 8 ~
F8
F8
Esc [ 1 9 ~
F9
F9
Esc [ 2 0 ~
F10
F10
Esc [ 2 1 ~
F11
F11
Esc [ 2 3 ~
F12
F12
Esc [ 2 4 ~
F13
Ctrl - F5
Esc [ 2 5 ~
F14
Ctrl - F6
Esc [ 2 6 ~
F15
Ctrl - F7
Esc [ 2 8 ~
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VT320 Keyboard
PC Character Sequence
VT320 Keyboard Byte
Sequence
F16
Ctrl - F8
Esc [ 2 9 ~
F17
Ctrl - F9
Esc [ 3 1 ~
F18
Ctrl - F10
Esc [ 3 2 ~
F19
Ctrl - F11
Esc [ 3 3 ~
F20
Ctrl - F12
Esc [ 3 4 ~
Insert
Insert
Esc [ 1 ~
Home
Home
Esc [ 2 ~
Delete
Delete
Hex 7 F
End
End
Esc [ 5 ~
Up Arrow
Up Arrow
Esc [ A
Down Arrow
Down Arrow
Esc [ B
Left Arrow
Left Arrow
Esc [ D
Right Arrow
Right Arrow
Esc [ C
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Table D.14: VT320 Decoding
VT320 Keyboard Function
VT320 Keyboard Byte Sequence
Index
Esc D
New Line
Esc E
Reverse Index
Esc M
Escape O
Esc O
Save cursor and attributes
Esc 7
Restore cursor and attributes
Esc 8
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VT320 Keyboard Function
VT320 Keyboard Byte Sequence
Up Arrow
Esc [ A
Down Arrow
Esc [ B
Right Arrow
Esc [ C
Left Arrow
Esc [ D
Set cursor to home position
Esc [ H
Set cursor to home position
Esc [ f
Character Attributes
Esc [ m
Erase from cursor to end of line
Esc [ K
Erase from cursor to end of screen
Esc [ J
Programmable LEDs
Esc [ q
What are You?
Esc [ c
Set Mode
Esc [ ?
Delete 1 Character
Esc [ P
Insert 1 Line
Esc [ L
Delete 1 Line
Esc [ M
Up Arrow
Esc O A
Down Arrow
Esc O B
Right Arrow
Esc O C
Left Arrow
Esc O D
Fill Screen with Es
Esc # 8
Up Arrow amount specified by Pn
Esc [ Pn A
Down Arrow amount specified by Pn
Esc [ Pn B
Right Arrow amount specified by Pn
Esc [ Pn C
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VT320 Keyboard Function
VT320 Keyboard Byte Sequence
Left Down Arrow amount specified by Pn
Esc [ Pn D
Erase parts of current line
Esc [ Pn K
Erase parts of current screen
Esc [ Pn J
Direct Cursor Addressing
Esc [ Pn H
Direct Cursor Addressing
Esc [ Pn f
Programmable LEDs
Esc [ Pn q
Scrolling Region
Esc [ Pn r
Clear tabs
Esc [ Pn g
Device status report
Esc [ Pn n
What are you?
Esc [ Pn c
Sat Mode
Esc [ Pn h
Delete Pn Characters
Esc [ Pn P
Insert Pn Lines
Esc [ Pn L
Delete Pn Lines
Esc [ Pn M
Insert Character
Esc [ Pn @
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