™ Door Station - Interior Setup Guide Specifications Dimensions (H x W x D) 7.25” (183 mm) x 5.25” (133 mm) x 2.5” (63.5 mm) Weight 1.1 lbs. (.49 kg) Shipping Weight 1.6 lbs. (.725 kg) Network 10/100 BaseT Ethernet RJ-45 (preferred) or WiFi (802.11 b/g/n) Voltages AC - 100V - 240V DC - 12V - 24V, 15W Contacts (2 sets) DC: 48V maximum operation (low voltage) Relays (1) AC: 36V, 2A DC: 24V maximum operation (low voltage) Grounding Requirements Unlike the Door Station - Exterior, the Door Station - Interior is made of plastic and has no grounding Supported Models • C4-DSC-EN-INT Door Station - Interior AC, DC, POE & WiFi - Satin Black requirements or ground connector. Front Panel Description Figure 1. Front Faceplate Box Contents 4 Carefully unpack the Control4® Door Station from the box and ensure that the following items are included 1 4 2 in the box. Remove the plastic protector from the faceplate. 3 Contact your Control4 Dealer immediately if any parts are missing or if any components are damaged. • Control4 Door Station - Interior faceplate (model C4-DSC-EN-INT) • Mounting screws, security head (5) • Security screw tool • Plate attachment screw (1) • Plastic faceplate (1) • Warranty Card Accessories 1 Camera. 640 x 480 wide angle. Used for Video Intercom. 2 Call button. Used to call the person inside the unit or in another room. 3 Speaker. Used for Audio and video intercom. 4 Microphones (2). Used for audio and video intercom. • Door Station Metal Back Box (C4-DSBB-M, sold separately) • Antenna Kit—WiFi/ZigBee 2.4 GHz, 26cm (C4-AK-26cm, sold separately) • Antenna Kit—WiFi/ZigBee 2.4 GHz, 3m (C4-AK-3M, sold separately) 1 Pre-Installation ™ This device is to be used for building interior installations only. Door Station - Interior Setup Guide 1 Find the best location for the Door Station. See “Mounting Tips” below. 2 Install the Door Station Back Box. See the Door Station Back Box Installation Guide for details. 3 Determine which network and power options to use (see “Network Options” and “Power Options”). Inside Panel Description 4 (WiFi only). Before the Door Station is fully installed, Control4 recommends that you test the Figure 2. Door Station, Inside Panel WiFi signal strength in Composer Pro’s System Manager; a strong, robust signal is required. See 3 1 the Composer Pro User Guide for details. This device uses an Ethernet or WiFi network connection and can be powered using Power over Ethernet (PoE), AC, or DC. A wired network connection is recommended for the best video intercom experience. If it is not possible to use Ethernet, then please follow these guidelines for wireless. NOTES: (1) Video intercom usage. Although this device supports b/g/n, 802.11 b is not recommended or supported for video intercom. (2) Wireless-N is recommended for video intercom. See “Wireless Network Limitations” below. Wireless Network Limitations 5 1 2 4 AC connection. Used to connect the wires for AC power. 2 DC connection. Used to connect the wires for DC power. 3 Contacts/Relays. Used to connect the wires for Control4 and third-party devices. NOTE: Use the contacts and relays for nonsecure devices only. For example, don’t attach secured door wires to this terminal block. 4 Ethernet connection. Supports PoE. 5 Reset Button. Used to reset or factory restore the Door Station. Press the vertical bar to reset. 2 Many WiFi Access Points handle Multicasts (WiFi simultaneously sent to multiple devices, for example, when the Door Station broadcasts video to all stations) by slowing down transmission speed to the 1 Mb basic rate. This can cause overall WiFi congestion in the WiFi network during the broadcast. Video intercom response times and images may degrade at each device. If a home requires a large number of WiFi video intercom devices, ensure that you have a robust WiFi network (possibly consisting of multiple access points). Mounting Tips Please read the next sections, “Power Options” and “Network and Power Installations” to choose an Follow these tips for the best results. installation option that works best with the system 1 before installing the Door Station. Install the Door Station in a place where it will be protected from water. For interior use only. 2 Do not expose the Door Station to direct Power Options sunlight. 3 Find the best location for the Door Station. See CAUTION! Do not attempt to use PoE, AC, and the Door Station Back Box Installation Guide for DC power at the same time. Choose only one back box installation. power option. a b 4 Mount the Door Station where the video camera is aimed at an average person’s ATTENTION! Ne pas tenter d’utiliser PoE, height so the person in the same building has AC et DC en même temps. Choisir une seule a good view of the person calling in. option d’alimentation. Mount the Door Station so that the caller can comfortably speak into the microphone The Door Station can be powered using one of these (about two (2) feet away or 60 cm). three (3) options: Control4 does not recommend using wireless (WiFi) networking for a Door Station mounted • Power over Ethernet (PoE). The Ethernet outside your dwelling. If you must use WiFi, network connection for the Door Station is however, follow these guidelines: provided through the PoE Injector. No additional • The wireless access protocol (WAP) broadcast to the interior location must be strong. • Use Composer Pro’s System Manager to test the wireless signal after you’ve installed the Door wiring is needed. • AC or DC. Used to power the Door Station when using an Ethernet (not PoE) or WiFi network connection. Station, and then verify that the signal works correctly. See the Composer Pro User Guide for NOTE: Ethernet cable. Install the ferrite clamp details. on the Ethernet cable inside the back box. Network Options Backlit Button Indicator The Door Station can be connected using one of The Door Station button’s light can be turned on or these network types: off depending on what is required for the installation. • Standard Ethernet. For best results, this is the preferred option. Connect the Door Station to The backlit button may make it easier to see the the RJ-45 LAN port on using the RJ-45 Ethernet button if it is dark inside the structure. Normally, the cable. light on the button remains on or off depending on • WiFi. The WiFi antenna will communicate with the LAN’s WAP. If the LAN has a WAP set up, no how it is configured in the system, however, it is also used to convey device status during certain times. additional wiring is needed except for power. See “WiFi Antennas” for details. When the device is first powered on, the button will blink slowly until the device is ready to be used in IMPORTANT! (1) Control4 recommends to use the system. If the button continues to blink slowly an Ethernet connection rather than WiFi for for over three (3) minutes, then the device may the best communication with the Control4 be experiencing a problem and should be factory system. (2) WiFi requires an antenna (sold restored. During a factory restore process the button separately). will blink rapidly. 3 Power and Network Installations Option 2: Ethernet Connection with AC Power Choose one of these six (6) options to connect the This option sets up Ethernet and AC power. Door Station’s wiring: • Ethernet with PoE (preferred) To install the Door Station with Ethernet and AC • Ethernet with AC power: • Ethernet with DC • WiFi with AC 1 • WiFi with DC Plug the Ethernet cable into the Door Station (see Figure 4). • WiFi with PoE 2 Connect the neutral (N) (-) and hot (L) (+) wires to the AC power source for the Door Station Option 1 (Preferred): Ethernet Connection with a according to the national and local electrical PoE Injector or a Third-Party Injector or Switch codes. This option sets up Ethernet with PoE. TIP: The hot or ‘L’ (+) wire’s connector is closest to the bottom of the Door Station’s PoE injects electrical current into the Ethernet cable plate. using a PoE Injector (model #AC-POE1-B) or a thirdparty PoE solution to provide the Door Station with power and a network connection. To install the Door Station with a PoE and Ethernet connection using a PoE Injector: 1 Plug the Ethernet cable into the Door Station 3 Your installation may require alternative wires and the use of a terminal block. Strip the power wires to 1/4” on the end if necessary. Figure 4. Ethernet with AC Power AC Connections (Hot and Load) (see Figure 3). Figure 3. Ethernet with PoE Injector Ethernet Cable Ethernet Connection Option 3: Ethernet Connection with DC Power This option sets up Ethernet and DC power. 4 To install the Door Station with Ethernet and DC To install the Door Station with WiFi and AC power: power: 1 1 2 Connect the neutral (N) (-) and hot (L) (+) wires Plug the Ethernet cable into the Door Station to the AC power source for the Door Station (see Figure 5). according to the national and local electrical Connect the negative (-) and positive (+) wires codes. to the DC power source for the Door Station according to the national and local electrical TIP: The hot or ‘L’ (+) wire’s connector is codes. closest to the bottom of the Door Station’s plate. TIP: The positive (+) wire’s connector is located on the bottom left side of the Door 2 Your installation may require alternative wires and the use of a terminal block. Strip the power wires Station’s plate. to 1/4” on the end if necessary. 3 Your installation may require alternative wires 3 Attach the antenna (3m or 26cm) to the Door and the use of a terminal block (see Figure Station. See “WiFi Antenna Kit Installation” for 5). Strip the power wires to 1/4” on the end if details. 4 necessary. Run the antenna wire through the back box hole (see Figure 6). Ensure that the wire doesn’t touch the back box. Figure 5. Ethernet with DC Power 5 Align the antenna vertically to the wall outside the back box (26cm antenna) or run the antenna through the wall (3m antenna). See “WiFi Antennnas” for details. Figure 6. WiFi with AC Power Back Box DC Connections (Hot and Load) Antenna Ethernet Cable Option 4: WiFi Connection with AC Power This option sets up WiFi and AC power. Ensure that you have WiFi in the home. NOTE: WiFi requires an antenna (sold separately). AC Connections (Hot and Load) 5 Option 5: WiFi Connection with DC Power Figure 7. WiFi with DC Power Antenna This option sets up WiFi and DC power. Ensure that you have WiFi in the home. NOTE: WiFi requires an antenna (sold separately). To install the Door Station with WiFi and DC power: 1 Connect the negative (-) and positive (+) wires to the DC power source for the Door Station according to the national and local electrical codes. NOTE: The positive (+) wire’s connector is located on the bottom left side of the Door Station’s plate. 2 Your installation may require alternative wires and the use of a terminal block. Strip the power wires to 1/4” on the end if necessary. 3 Attach the antenna (3m or 26cm) to the Door Station. See “WiFi Antenna Kit Installation” for details. 4 DC Connections (Hot and Load) Run the antenna wire through the back box hole Option 6: WiFi Connection with PoE This option sets up WiFi and PoE. Ensure that you have WiFi in the home. (see Figure 12). Ensure that the wire doesn’t NOTE: WiFi requires an antenna (sold touch the back box. 5 separately). Align the antenna vertically to the wall outside the back box (26cm antenna) or run the antenna through the wall (3m antenna). To install the Door Station with WiFi and PoE: 1 Plug the Ethernet cable into the Door Station (see Figure 8). 2 Attach the antenna (3m or 26cm) to the Door Station. See “WiFi Antenna Kit Installation” for details. 3 Run the antenna wire through the back box hole (see Figure 12). Ensure that the wire doesn’t touch the back box. 4 Align the antenna vertically to the wall outside the back box (26cm antenna) or run the antenna through the wall (3m antenna). 6 Figure 8. WiFi with PoE WiFi Antenna the WiFi parameters. See the Composer Pro User Guide for details. Reset/Factory Restore the Door Station To reset or factory restore the Door Station: 1 Remove the faceplate and pull the Door Station out from the back box just enough to expose the Reset button (see Figure 2). 2 While powered press the Reset button on the bottom of the Door Station to reset or restore the Door Station. • Quick press. Press to reset the Door Station. • Long press. Press until the button on the faceplate begins to blink rapidly. At that time, the factory restore starts. This action restores the Ethernet and PoE Connection Door Station to its factory default settings. 3 Attach the Door Station When you are finished, insert the Door Station back into the back box and reattach the faceplate. After the back box, all wiring, cables, and antennas are installed, carefully insert the Door Station into the WiFi Antennas (Optional) back box and the wall: NOTE: Control4 does not recommend to install 1 2 3 On the front of the faceplate remove the tape the Door Station using WiFi. The best option is that covers the camera hole. to use Ethernet. Align the five (5) holes and use the security screws provided to attach the Door Station to Two (2) types of WiFi antenna kits are available for the back box. purchase: 26cm (dipole, best performance) or 3m To prevent dust from getting inside the Door (when you need to install the wire further away from Station, make sure the rubber gasket on the the Door Station for a better WiFi signal). inside panel of the Door Station completely covers and seals the Door Station’s faceplate 4 • Antenna Kit—WiFi/ZigBee 2.4GHz, 26cm (C4- against the back box. AK-26cm, sold separately). Recommended for Attach the faceplate and use the screw from the walls that do not have thick concrete or metal. bottom to secure it. See Figure 9 and “WiFi Antenna Kit Installation” for details. Configure the Door Station • Antenna Kit—WiFi/ZigBee 2.4GHz, 3m (C4-AKTo configure the Door Station in Composer Pro: 3M, sold separately). Extend the range when walls have thick concrete or metal. See Figure 10 1 Open Composer Pro. 2 Double-click the Door Station driver to add it to and “WiFi Antenna Kit Installation” for details. a room in the project. 3 Identify the device to the project. (WiFi only) For your convenience, the Door Station driver includes a meter to check WiFi signal strength. Use System Manager in Composer Pro to configure 7 Figure 9. 26cm Antenna Kit Figure 11. Antenna to RSMA Connector Antenna Figure 10. 3m Antenna Kit RSMA Connector 3 Thread the other end of the antenna through the back wall of the back box (see Figure 12). Figure 12. Thread Antenna Through Back Box Antenna WiFi Antenna Kit Installation (Optional) Before you install the antenna: 1 Make sure the Door Station is assembled. 2 Make sure the Door Station back box is installed in the wall. See the Door Station Back Box Installation Guide for details. Antenna Kit—WiFi/ZigBee 2.4GHz, 26cm (C4-AK-26cm) 1 Remove the antenna from its packaging. 2 Attach the antenna’s plug to the RSMA connector on the Door Station (see Figure 11). 4 Leave the other end of the antenna hanging outside the back box. Adjust it vertically for the best signal. 5 Carefully insert the Door Station into the back box (see “Attach the Door Station”). Antenna Kit— WiFi/ZigBee 2.4GHz, 3m (C4-AK-3M) 1 Attach the antenna’s plug to the RSMA connector on the Door Station (see Figure 11). 8 2 Thread the other end of the antenna through the Figure 14. Contact/Relay Locations back wall of the back box and through the interior wall as needed (see Figure 12). 3 Carefully insert the Door Station into the back box (see “Attach the Door Station”). Contact and Relay Connections You can connect devices to the contact ports or the 1 relay ports (see Figure 13). To attach the wires to the contacts or relay, select one of the large bottom-row holes (see Figure 13; notice that the top row holes are smaller than the CAUTION! Control4 does not support using earth ground for Contacts, as this could bottom-row holes). 2 damage the Door Station. Using a small flat screwdriver, insert the screwdriver into the slot on the small block that sits between the two rows of holes adjacent Figure 13. Contacts and Relays Contacts Relays to the port; push down firmly. The block will depress. 3 Insert the wire. Ensure that the wire inserts all the way into the hole. 4 Release the screwdriver. Example Wiring Figure 15. Relay Port: Normally Open (e.g., Doorbell) Connect to a Port The Door Station provides six (6) ports for use as two (2) contact sets and one (1) relay (see Figure 14). • Contact (2 sets). Terminal connector for one (1) dry contact closure, logic input connection, for gate control, etc. Provides power for small devices (12 V), signal input (SIG), return path (GND). The current, 100 mA, is shared across both sets of contacts. NOTE: Do not use contacts that are grounded. The Door Station only supports non-grounded contacts. • Relay (1). Terminal connector for one (1) normally closed or normally opened switchable connection for doorbell control (see Figure 15) or gate control. The set contains a connection for Troubleshooting Boot Up When the Door Station is booting up, if the button blinks and does not stop after three (3) minutes or longer, there is a problem with the device and it will have to be restored. See “Reset/Restore the Door Station” in this document. Factory Restore To restore the device to its default factory settings, see “Reset/Restore the Door Station” in this document. Normally Opened (NO), Normally Closed (NC), and Common (COM). 9 Security Best Practices The Door Station has connections for relays (to open doors, gates, etc.) and contacts. If installed without • Running MAC address filtering on the router or switch to force a hacker to spoof the Door Station’s MAC address to gain access to the LAN. • Configuring the Door Station as WiFi instead of the proper security precautions, unauthorized access Ethernet would allow the Dealer to use robust to the Door Station could provide access to Ethernet WiFi security protocols, for example, WPA. signals, Control4 signaling, and gate or door relays. Control4 advises Control4 Dealers to be aware NOTE: WiFi signals must be very strong and of these risks and take all necessary precautions stable to support video intercom. depending on each specific installation you will be doing. • Routing the Ethernet cable to the Door Station through a secure, managed switch to limit data It is each Dealer’s sole responsibility to advise their access from the Door Station. customer at each installation of any security risks specific to such installation. Control4 makes no Dealers should take time to assure they are not claims, representations or warranties regarding the creating an unforeseen security risk for the customer, security of this product and accepts no liability for and any such risks should be discussed with the any security risk attendant to a specific installation. customer prior to the installation. 1 The Door Station ships standard with security Carefully consider with your customer any contacts screws. Dealers are encouraged to use these or relays before connecting them to the Door Station, screws, or even substitute alternate security and what implications could arise if someone gained screws per the Dealer’s or customer’s preference. access to the rear of the Door Station. Screw size is metric M3.5x.6-30L. 2 3 Security gates or automatic doors should not Also, think about what could happen if someone be connected to the relay in the Door Station gained access to the Ethernet cable, and take if mounted in an unsecured area; such relays necessary precautions to protect private customer could be accessed in the event of a breach of information unless your customer is willing to assume the device. Secure relay-driven devices should these risks. Making available the proper security be connected to a more secure relay controller protections to a customer for their residence is the mounted behind a secure wall. responsibility of the Control4 Installer. Security devices, for example numeric keypads, should not be connected to the contact sensors Warnings in the Door Station if mounted in an unsecured area; such devices could be accessed in the event WARNING! To avoid bodily harm, understand of a breach of the device. Security-sensitive and follow these safety precautions before devices should be connected to more secure operating this Door Station: contacts mounted behind a secure wall. 4 Although the best video performance will be - Using worn-out or damaged power cords enabled by Ethernet connectivity, unauthorized may result in electric shock or fire. access to the Door Station could provide - Always contact an authorized Control4 access to the dwelling’s Ethernet network and service provider for assistance if any repair or corresponding personal data. adjustment is required. There are alternatives to mitigate this risk. The Avertissement! Pour éviter des dommages Dealer should consider the following options: physiques, comprenez et suivez ces mesures de sécurité avant d’actionner station de porte • Running Control4 on an isolated LAN from PCs on the network would limit exposure to personal data. 10 Control4® sans fil: - Utilisant usé ou endommagé les cordons de secteur peuvent avoir comme conséquence Regulatory/Safety Information la décharge électrique ou le feu. To review regulatory information for your particular - Entrez en contact avec toujours un Control4 products, see the information located on fournisseur des services Control4® autorisé the Control4 website at: http://www.control4.com/ pour l’aide si n’importe quelle réparation ou regulatory/. ajustement est exigée. IMPORTANT! Improper use or installation can cause LOSS/DAMAGE OF PROPERTY. Important! L’utilisation ou l’installation inexacte peut causer LOSS/DAMAGE DE PROPRIÉTÉ. IMPORTANT! Using this product in a manner other than outlined in this document voids Warranty Limited 2-year Warranty. Go to http://www.control4. com/warranty for details. About This Document Part number: 200-00317, Rev. A 01/10/2013 your warranty. Further, Control4 is NOT liable for any damage incurred with the misuse of this product. See “Warranty.” Important! Utilisant ce produit en quelque sorte autre que décrit dans ce document vide votre garantie. De plus, Control4 n’est pas responsable d’aucun dommage encouru avec l’abus de ce produit. Voyez que «Warranty.» WARNING! Before you install the Door Station switch off the circuit breaker or remove the fuse from the fuse box. AVERTISSEMENT! Pour l’endroit où vous installez station de porte, coupez le disjoncteur ou enlevez le fusible de la boîte de fusible. IMPORTANT! Before you can complete these instructions below, you must have a Door Station back box installed according to the documentation provided in the back box kit. See “Accessories” for details. Important! En coupant l’ouverture pour la boîte de mur, ne coupez pas l’ouverture trop grande. Soyez conservateur et agrandissezavec précaution la comme nécessaire. Voyez que <<Accessories>>. control4.com | ™ 11 ©2013 Control4. All rights reserved. Control4, the Control4 logo, the Control4 iQ logo and the Control4 certified logo are registered trademarks or trademarks of Control4 Corporation in the United States and/or other countries. All other names and brands may be claimed as the property of their respective owners.
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