Autopage RF-700 Operating instructions

TG6611_6621NZ(e).book Page 1 Monday, February 14, 2011 8:43 AM
Operating Instructions
Digital Cordless Phone
Model No.
KX-TG6611NZ
KX-TG6612NZ
Digital Cordless Answering System
Model No.
KX-TG6621NZ
KX-TG6622NZ
Model shown is KX-TG6611.
Before initial use, see “Getting Started”
on page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
This unit is compatible with Caller ID. You must subscribe to the appropriate service
offered by your service provider/telephone company.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
TG6611_6621NZ(e).book Page 2 Monday, February 14, 2011 8:43 AM
Table of Contents
Introduction
Intercom/Locator
Model composition. . . . . . . . . . . . . . . . . . . . 3
Accessory information . . . . . . . . . . . . . . . . . 3
Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Handset locator. . . . . . . . . . . . . . . . . . . . . . 38
Transferring calls, conference calls. . . . . . . 38
Important Information
For your safety. . . . . . . . . . . . . . . . . . . . . . .
Important safety instructions . . . . . . . . . . . .
For best performance . . . . . . . . . . . . . . . . .
Other information . . . . . . . . . . . . . . . . . . . . .
Specifications. . . . . . . . . . . . . . . . . . . . . . . .
5
6
7
7
8
Useful Information
Character entry . . . . . . . . . . . . . . . . . . . . . . 39
Error messages. . . . . . . . . . . . . . . . . . . . . . 41
Troubleshooting . . . . . . . . . . . . . . . . . . . . . 42
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Getting Started
Index
Setting up. . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Note when setting up . . . . . . . . . . . . . . . . . 10
Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Turning the power on/off . . . . . . . . . . . . . . 14
Initial settings . . . . . . . . . . . . . . . . . . . . . . . 14
One touch eco mode . . . . . . . . . . . . . . . . . 14
Wall mounting . . . . . . . . . . . . . . . . . . . . . . 15
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Making/Answering Calls
Making calls . . . . . . . . . . . . . . . . . . . . . . . .
Answering calls . . . . . . . . . . . . . . . . . . . . .
Useful features during a call . . . . . . . . . . .
Key lock . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power back-up operation. . . . . . . . . . . . . .
16
16
17
18
18
Phonebook
Handset phonebook. . . . . . . . . . . . . . . . . . 20
Copying phonebook entries . . . . . . . . . . . . 21
Programming
Programmable settings . . . . . . . . . . . . . . . 22
Special programming . . . . . . . . . . . . . . . . . 25
Registering a unit. . . . . . . . . . . . . . . . . . . . 28
Caller ID Service
Using Caller ID service . . . . . . . . . . . . . . . 30
Caller list . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Answering System
Answering system . . . . . . . . . . . . . . . . . . .
Turning the answering system on/off . . . . .
Greeting message . . . . . . . . . . . . . . . . . . .
Listening to messages using the base unit
Listening to messages using the handset .
Remote operation . . . . . . . . . . . . . . . . . . .
Answering system settings . . . . . . . . . . . .
32
32
33
33
34
34
35
Voice Mail Service
Voice mail service . . . . . . . . . . . . . . . . . . . 37
2
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Introduction
Model composition
Base unit
Handset
Part No.
Part No.
KX-TG6611
KX-TG6611
KX-TGA661
KX-TG6612
KX-TG6611
KX-TGA661
2
KX-TG6621
KX-TG6621
KX-TGA661
1
KX-TG6622
KX-TG6621
KX-TGA661
2
Series
Model No.
KX-TG6611
series
KX-TG6621
series
Quantity
1
L The suffix (NZ) in the following model numbers will be omitted in these instructions:
KX-TG6611NZ/KX-TG6612NZ/KX-TG6621NZ/KX-TG6622NZ
Feature differences
Series
Intercom
Answering system
Between handsets
KX-TG6611 series
–
r*1
KX-TG6621 series
r
r*1
*1 Single handset models: Intercom calls can be made between handsets by purchasing and
registering one or more optional handsets (page 4).
Accessory information
Supplied accessories
Quantity
No.
Accessory item/Part number
KX-TG6611
KX-TG6621
KX-TG6612
KX-TG6622
1
AC adaptor/PNLV226AL
1
2
2
Telephone line cord
1
1
4
3
Rechargeable batteries*1
2
4
Handset cover*2
1
2
5
Charger
—
1
*1 See page 4 for replacement battery information.
*2 The handset cover comes attached to the handset.
1
2
3
4
5
3
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Introduction
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
Accessory item
Model number
Rechargeable
batteries
HHR-4MRT*1
DECT repeater
KX-A405
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
*1 Replacement batteries may have a different capacity from that of the supplied batteries.
Expanding your phone system
You can expand your phone system by
registering optional handsets (6 max.) to a
single base unit.
L Optional handsets may be a different
colour from that of the supplied handsets.
4
Handset (optional): KX-TGA661AZ
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Important Information
For your safety
To prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
WARNING
Power connection
L Use only the power source marked on the
product.
L Do not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
L Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
L Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from the
power outlet, then wiping with a dry cloth.
Accumulated dust may cause an insulation
defect from moisture, etc. resulting in a fire.
L Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact an
authorised service centre.
L Unplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
L Never touch the plug with wet hands.
Danger of electric shock exists.
Installation
L To prevent the risk of fire or electrical shock,
do not expose the product to rain or any
type of moisture.
L Do not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
L Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
placed under heavy objects.
Operating safeguards
L Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
L Do not disassemble the product.
L Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall socket, and do not use.
Medical
L Consult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of 1.88
GHz to 1.90 GHz, and the RF transmission
power is 250 mW (max.).)
L Do not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
CAUTION
Installation and location
L Never install telephone wiring during an
electrical storm.
L Never install telephone line sockets in wet
locations unless the socket is specifically
designed for wet locations.
L Never touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
L Use caution when installing or modifying
telephone lines.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
5
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Important Information
L This product is unable to make calls when:
– the handset batteries need recharging or
have failed.
– there is a power failure.
– the key lock feature is turned on.
Battery
L We recommend using the batteries noted
on page 4. USE ONLY rechargeable NiMH batteries AAA (R03) size.
L Do not mix old and new batteries.
L Do not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
L Exercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
L Charge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
L Only use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
General notices
L This equipment will be inoperable when
mains power fails.
L When a failure occurs which results in the
internal parts becoming accessible,
disconnect the power supply cord
immediately and return this unit to an
authorised service centre.
L Disconnect the telecom connection before
disconnecting the power connection prior to
relocating the equipment, and reconnect
the power first.
L No “111” or other calls can be made from
this device during a mains power failure.
L This equipment shall not be set to make
automatic calls to the Telecom “111”
Emergency Service.
6
L To minimise the possibility of lightning
damage, when you know that a
thunderstorm is coming, we recommend
that you:
– Unplug the telephone line cord from the
phone socket.
– Unplug the AC adaptor from the AC
power outlet.
L The earpiece on the handset is magnetised
and may retain small metallic objects.
L The unit’s answering system only responds
to Distinctive Alert cadence(s) DA1 and
DA3.
L Not all telephones will respond to incoming
ringing when connected to the extension
socket.
L This equipment may not provide for the
effective hand-over of a call to another
device connected to the same line.
L The grant of a Telepermit for any item of
terminal equipment indicates only that
Telecom has accepted that the item
complies with minimum conditions for
connection to its network. It indicates no
endorsement of the product by Telecom,
nor does it provide any sort of warranty.
Above all, it provides no assurance that any
item will work correctly in all respects with
another item of Telepermitted equipment of
a different make or model, nor does it imply
that any product is compatible with all of
Telecom’s network services.
Important notice:
L Under power failure conditions, this
telephone may not operate. Please ensure
that a separate telephone, not dependent
on local power, is available for emergency
use.
Important safety
instructions
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
TG6611_6621NZ(e).book Page 7 Monday, February 14, 2011 8:43 AM
Important Information
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
L For maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
– away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
L Coverage and voice quality depends on the
local environmental conditions.
L If the reception for a base unit location is not
satisfactory, move the base unit to another
location for better reception.
Environment
L Keep the product away from electrical noise
generating devices, such as fluorescent
lamps and motors.
L The product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
L The product should not be exposed to direct
sunlight.
L Do not place heavy objects on top of the
product.
L When you leave the product unused for a
long period of time, unplug the product from
the power outlet.
L The product should be kept away from heat
sources such as radiators, cookers, etc. It
should not be placed in rooms where the
temperature is less than 0 °C or greater
than 40 °C. Damp basements should also
be avoided.
L The maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
L Operating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
Routine care
L Wipe the outer surface of the product
with a soft moist cloth.
L Do not use benzine, thinner, or any
abrasive powder.
Other information
Notice for product disposal, transfer,
or return
L This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
7
TG6611_6621NZ(e).book Page 8 Monday, February 14, 2011 8:43 AM
Important Information
Information on Disposal in other
Countries outside the European
Union
These symbols are only valid in the European
Union. If you wish to discard these items,
please contact your local authorities or dealer
and ask for the correct method of disposal.
Specifications
■ Standard:
GAP (Generic Access Profile)
■ Frequency range:
1.88 GHz to 1.90 GHz
■ RF transmission power:
Approx. 10 mW (average power per
channel)
■ Power source:
220–240 V AC, 50/60 Hz
■ Power consumption:
Base unit*1:
Standby: Approx. 0.4 W
Maximum: Approx. 2.3 W
Base unit*2:
Standby: Approx. 0.5 W
Maximum: Approx. 2.4 W
Charger:
Standby: Approx. 0.1 W
Maximum: Approx. 1.8 W
■ Operating conditions:
0 °C – 40 °C, 20 % – 80 % relative air
humidity (dry)
*1 KX-TG6611/KX-TG6612
*2 KX-TG6621/KX-TG6622
Note:
L Design and specifications are subject to
change without notice.
L The illustrations in these instructions may
vary slightly from the actual product.
8
TG6611_6621NZ(e).book Page 9 Monday, February 14, 2011 8:43 AM
Getting Started
■ Base unit (KX-TG6621/KX-TG6622)
Setting up
Hook
“Click”
Connections
L Use only the supplied Panasonic AC
adaptor PNLV226AL.
L When mounting the unit on a wall, see page
15.
Hooks
■ Base unit (KX-TG6611/KX-TG6612)
Hook
Press plug
firmly.
“Click”
(220-240 V AC,
50/60 Hz)
Hooks
Use only the supplied
telephone line cord.
Press plug
firmly.
To single-line
telephone socket
DSL/ADSL filter*
(220-240 V AC,
50/60 Hz)
Correct
“Click”
Wrong
Use only the supplied
telephone line cord.
To single-line
telephone socket
DSL/ADSL filter*
Correct
“Click”
Wrong
*DSL/ADSL filter (not supplied) is required if
you have DSL/ADSL service.
*DSL/ADSL filter (not supplied) is required if
you have DSL/ADSL service.
■ Charger
Hooks
(220-240 V AC,
50/60 Hz)
9
TG6611_6621NZ(e).book Page 10 Monday, February 14, 2011 8:43 AM
Getting Started
Battery installation
L USE ONLY Ni-MH batteries AAA (R03)
size.
L Do NOT use Alkaline/Manganese/Ni-Cd
batteries.
L Confirm correct polarities (S, T).
Rechargeable Ni-MH ONLY
Note when setting up
Note for connections
L The AC adaptor must remain connected at
all times. (It is normal for the adaptor to feel
warm during use.)
L The AC adaptor should be connected to a
vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight of
the adaptor may cause it to become
disconnected.
L The unit is not designed to be used with
rotary/pulse dialling services.
L The unit’s answering system will not answer
incoming calls on your FaxAbility number.
(KX-TG6621/KX-TG6622)
Note for battery installation
L When the date and time setting is
displayed, see page 14.
Battery charging
Charge for about 7 hours.
L When the batteries are fully charged, the
charge indicator goes off and “Fully
charged” is displayed.
Confirm “Charging” is displayed.
Charge indicator
10
L Use the supplied rechargeable batteries.
For replacement, we recommend using the
Panasonic rechargeable batteries noted on
page 4, 6.
L Wipe the battery ends (S, T) with a dry
cloth.
L Avoid touching the battery ends
(S, T) or the unit contacts.
Note for battery charging
L It is normal for the handset to feel warm
during charging.
L Clean the charge contacts of the handset,
base unit, and charger with a soft and dry
cloth once a month. Before cleaning the
unit, disconnect from power outlets and any
telephone line cords. Clean more often if
the unit is exposed to grease, dust, or high
humidity.
TG6611_6621NZ(e).book Page 11 Monday, February 14, 2011 8:43 AM
Getting Started
Battery level
Icon
Battery level
Controls
&
High
Base unit
(
Medium
■ KX-TG6611/KX-TG6612
)
Low
0)4
A
B
Needs charging.
Panasonic Ni-MH battery
performance (supplied batteries)
Operation
Operating time
In continuous use
15 hours max.
Not in use
(standby)
170 hours max.
Note:
L It is normal for batteries not to reach full
capacity at the initial charge. Maximum
battery performance is reached after a few
complete cycles of charge/discharge (use).
L Actual battery performance depends on
usage and ambient environment.
L Even after the batteries are fully charged,
the handset can be left on the base unit or
charger without any ill effect on the
batteries.
L The battery level may not be displayed
correctly after you replace the batteries. In
this case, place the handset on the base
unit or charger and let it charge for at least 7
hours.
A Charge contacts
B {x} (Locator)
■ KX-TG6621/KX-TG6622
A
B
C
D E F G H I
A
B
C
D
E
F
Charge contacts
Speaker
Message counter
{4} (Erase)
{■} (Stop)
{+}/{-} (Volume up/down)
{7}/{8} (Repeat/Skip)
G {6} (Play)
Message indicator
H {x} (Locator)
I {s} (Answer on)
Answer on indicator
11
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Getting Started
Handset
A
G
H
B
C
D
E
I
J
F
K
L
J {ECO/R}
ECO: Eco mode shortcut key
R: Recall/Flash
K Microphone
L Charge contacts
■ Control type
A Soft keys
The handset features 3 soft keys. By
pressing a soft key, you can select the
feature shown directly above it on the
display.
B Navigator key
– {^}, {V}, {<}, or {>}: Scroll through
various lists and items.
– ? (Volume: {^} or {V}): Adjust the
receiver or speaker volume while talking.
– {<} (y: Caller list): View the caller list.
– {>} (R: Redial): View the redial list.
Display
Handset display items
Item
A
B
A Charge indicator
Ringer indicator
B Secure grip
L Secure grip offers support when you
cradle the handset between your
shoulder and ear.
C Speaker
D {C} (Talk)
E {s} (Speakerphone)
F Dial keypad
G Receiver
H Display
I {ic} (Off/Power)
12
Meaning
l
Range status: The more
bars visible, the closer the
handset is to the base unit.
_
Out of base unit range
x
Paging, intercom mode.
s
Speakerphone is on. (page
16)
C
The line is in use.
L When flashing slowly:
The call is put on hold.
L When flashing rapidly: An
incoming call is now
being received.
y
Missed call*1 (page 30)
i
The base unit transmission
power is set to “Low”. (page
14)
k
The LCD and key backlight
is off. (page 24)
TG6611_6621NZ(e).book Page 13 Monday, February 14, 2011 8:43 AM
Getting Started
Item
u
d
Meaning
Base unit display items
L When displayed next to
the battery icon:
Answering system is
on.*2 (page 32)
L When displayed with a
number:
New messages have
been recorded.*2 (page
34)
■ KX-TG6621/KX-TG6622
Answering system answers
calls with a greeting
message and caller
messages are not
recorded.*2 (“Selecting
“Greeting Only””, page
36)
Item
Meaning
--
Answering system answers
calls with a greeting
message and caller
messages are not recorded.
(“Selecting “Greeting
Only””, page 36)
Handset soft key icons
Icon
Action
^
Returns to the previous screen
or outside call.
Battery level
8
Displays the menu.
Alarm is on. (page 26)
M
Accepts the current selection.
6
Equalizer is set. (page 17)
j
:
Privacy mode is on. (page
24)
Displays a previously dialled
phone number.
]
Makes a call. (page 16)
Temporarily turns off the ringer
for incoming calls. (page 16)
&
E
~
Ringer volume is off. (page
24)
L
3
Night mode is on. (page 26)
/
Sets 24-hour or 12-hour clock
format. (page 14)
H
Places a call on hold.
n
Opens the phonebook.
Allows you to edit phone
numbers. (page 27, 31)
*1
7
Blocked call
6
New voice mail message
received.*3 (page 37)
(page 27, 31)
Line in
use
Someone is using the line.
~
IN USE
Answering system is being
used by another handset or
the base unit.*2
m
Adds new entry. (page 20, 27)
k
Displays the character entry
mode for phonebook search.
(page 20)
&
Turns the key lock feature off.
(page 18)
/
Selects a character entry mode.
t
Selects handsets. (page 27)
O
Stops recording or playback.*1
I
Stores phone numbers. (page
27, 31)
l
Inserts a dialling pause.
*1 Caller ID subscribers only
*2 KX-TG6621/KX-TG6622
*3 Voice mail subscribers only
13
TG6611_6621NZ(e).book Page 14 Monday, February 14, 2011 8:43 AM
Getting Started
Icon
Action
W
Erases the selected item or
returns to the outside call.
4
Allows you to make an intercom
call. (page 38)
^
Erases a number/character.
1
Puts the call on mute.
*1 KX-TG6621/KX-TG6622
Turning the power on/off
Date and time
Important:
L When you install the batteries for the first
time, the handset may prompt you to set
date and time. First press M, then
proceed to step 2.
1
2
8(1)1
3
Enter the current hour and minute.
Example: 9:30
)9 3)
L You can select 24-hour or 12-hour
clock format (“AM” or “PM”) by
pressing /.
4
M s {ic}
Power on
Press {ic} for about 1 second.
Power off
Press {ic} for about 2 seconds.
Enter the current date, month, and year.
sM
Example: 15 July, 2011
15 )7 11
Note:
L The date and time may be incorrect after a
power failure. In this case, set the date and
time again.
Initial settings
■ Direct command code:
Programmable settings can be accessed
by pressing 8, ( and then the
corresponding code on the dial keypad
(page 22).
Example: Press 8(1)1.
■ Symbol meaning:
Example: {r}: “Off”
Press {V} or {^} to select the words in
quotations.
Display language
1 8(11)
2 {r}: Select your desired language. s
M
3
14
{ic}
One touch eco mode
The {ECO/R} button on the handset enables
you to activate the eco function with one touch.
By activating eco mode, your unit can reduce
the base unit transmission power by up to 90%
in standby mode.
You can turn on/off one touch eco mode by just
pressing {ECO/R}. The default setting is
“Normal”.
– When the one touch eco mode is on: “Low”
is temporarily displayed and i is shown
on the handset display instead of w.
– When the one touch eco mode is off:
“Normal” is temporarily displayed and
i goes off from the handset display.
Note:
L When there is another cordless phone
nearby and it is in use, the base unit
transmission power may not be reduced.
L Activating one touch eco mode reduces the
range of the base unit in standby mode.
TG6611_6621NZ(e).book Page 15 Monday, February 14, 2011 8:43 AM
Getting Started
L If you set the repeater mode to “On” (page
29):
– One touch eco mode is cancelled.
– “Eco Setup” is not shown in the display
menu (page 24).
■ Charger
25 mm
Screws
(Not supplied)
Wall mounting
Note:
L Make sure that the wall and the fixing
method are strong enough to support the
weight of the unit.
Hooks
■ Base unit (KX-TG6611/KX-TG6612)
56 mm
*1
Screws
(Not supplied)
Hook
■ Base unit (KX-TG6621/KX-TG6622)
83 mm
*1
*1
Screws
(Not supplied)
Hooks
*1 When mounting the base unit on a wall, do
not pass the cords through these hooks.
15
TG6611_6621NZ(e).book Page 16 Monday, February 14, 2011 8:43 AM
Making/Answering Calls
Making calls
1
Lift the handset and dial the phone
number.
L To correct a digit, press ^.
2
3
Press {C} or ].
When you finish talking, press {ic} or
place the handset on the base unit or
charger.
Using the speakerphone
1
Dial the phone number and press {s}.
L Speak alternately with the other party.
2
When you finish talking, press {ic}.
Note:
L For best performance, use the
speakerphone in a quiet environment.
L To switch back to the receiver, press
{s}/{C}.
Adjusting the receiver or speaker
volume
Press {^} or {V} repeatedly while talking.
Making a call using the redial list
The last 10 phone numbers dialled are stored
in the redial list (each 24 digits max.).
1 j or {>} (R)
2 {r}: Select the desired phone number.
3 {C}
Erasing a number in the redial list
1
2
j or {>} (R)
3
{r}: “Yes” s M s {ic}
{r}: Select the desired phone number.
sW
Pause (for PBX/long distance service
users)
A pause is sometimes required when making
calls using a PBX or long distance service.
When storing a calling card access number
and/or PIN in the phonebook, a pause is also
needed (page 21).
16
Example: If you need to dial the line access
number “0” when making outside calls with a
PBX:
1
2
)sl
Dial the phone number. s {C}
Note:
L A 3 second pause is inserted each time l
is pressed. Repeat as needed to create
longer pauses.
Answering calls
When a call is being received, the ringer
indicator flashes rapidly.
1
Lift the handset and press {C} or {s}
when the unit rings.
L You can also answer the call by
pressing any dial key from ) to 9, *,
or (. (Any key answer feature)
2
When you finish talking, press {ic} or
place the handset on the base unit or
charger.
Auto talk
You can answer calls simply by lifting the
handset off the base unit or charger. You do
not need to press {C}. To turn this feature on,
see page 24.
Adjusting the handset ringer volume
■ While the handset is ringing for an
incoming call:
Press {^} or {V} repeatedly to select the
desired volume.
■ Programming the volume beforehand:
1 8(16)
2 {r}: Select the desired volume.
3 M s {ic}
Temporary handset ringer off
While the handset is ringing for a call, you can
turn the ringer off temporarily by pressing L.
TG6611_6621NZ(e).book Page 17 Monday, February 14, 2011 8:43 AM
Making/Answering Calls
Useful features during a
call
Hold
This feature allows you to put an outside call
on hold.
1
2
3
Press 8 during an outside call.
{r}: “Hold” s M
To release hold, press {C}.
L Another handset user can take the call
by pressing {C}.
Note:
L If a call is kept on hold for more than 9
minutes, an alarm tone starts to sound and
the ringer indicator flashes rapidly. After 1
additional minute on hold, the call is
disconnected.
L If another phone is connected to the same
line, you can also take the call by lifting its
handset.
Mute
While mute is turned on, you can hear the
other party, but the other party cannot hear
you.
1
Press 1 during conversation.
L 1 flashes.
2
To return to the conversation, press 1
again.
Recall/flash
{ECO/R} allows you to use the special
features of your host PBX such as transferring
an extension call, or accessing optional
telephone services.
Note:
L To change the recall/flash time, see page
24.
For Call Waiting or Call Waiting
Caller ID service users
This feature allows you to receive calls while
you are already talking on the phone. If you
receive a call while on the phone, you will hear
a call waiting tone.
If you subscribe to both Caller ID and Call
Waiting with Caller ID services, the 2nd
caller’s information is displayed after you hear
the call waiting tone on the handset.
1
2
Press {ECO/R} to answer the 2nd call.
To switch between calls, press {ECO/R}.
Note:
L Please contact your service provider/
telephone company for details and
availability of this service in your area.
Handset equalizer
This feature clarifies the voice of the person
you are talking to, producing a more naturalsounding voice that is easier to hear and
understand.
1
2
3
4
Press 8 while talking.
{r}: “Equalizer” s M
{r}: Select the desired setting.
Press M to exit.
Note:
L When this feature is turned on, 6 is
displayed while talking.
L Depending on the condition and quality of
your telephone line, this feature may
emphasise existing line noise. If it becomes
difficult to hear, turn this feature off.
L This feature is not available while using the
speakerphone.
Call share
You can join an existing outside call.
To join the conversation, press {C} when the
other handset is on an outside call.
Note:
L To prevent other users from joining your
conversations with outside callers, turn the
privacy mode on (page 24).
To use call waiting or Call Waiting Caller ID,
you must first subscribe with your service
provider/telephone company.
17
TG6611_6621NZ(e).book Page 18 Monday, February 14, 2011 8:43 AM
Making/Answering Calls
Key lock
The handset can be locked so that no calls or
settings can be made. Incoming calls can be
answered, but all other functions are disabled
while key lock is on.
To turn key lock on, press 8 for about 3
seconds.
L & is displayed.
L To turn key lock off, press & for about 3
seconds.
Note:
L Calls to emergency numbers cannot be
made until key lock is turned off.
Power back-up operation
When a power failure occurs, the charged
handset temporarily supplies power to the
base unit (power back-up mode). This allows
you to make and receive calls using a handset
during a power failure. The base unit will not
perform any other functions. You can program
“Power Failure” and the default setting is
“Auto” (page 25).
Important:
L If a handset is not placed on the base unit
when a power failure occurs, “Base no
power Press ic” is displayed. After
pressing {ic} on the handset, place it on
the base unit to start power back-up mode.
L Power back-up mode will not work if the
battery level of the power supplying
handset is )/0)4.
L Do not lift the power supplying handset from
the base unit during power back-up mode.
L Do not touch the handset’s charge contacts
during power back-up mode.
L If the battery level is low, the unit will not
work sufficiently during power back-up
mode. In addition, in case handset battery
power runs out, we recommend connecting
a corded-type telephone (without AC
adaptor) to the same telephone line or to
the same telephone line socket using a BT
double adaptor.
18
L Calls cannot be made during a power
failure until key lock is turned off (page 18).
Panasonic Ni-MH battery
performance (supplied batteries)
during power back-up mode
When the batteries are fully charged,
operating time of the handset in power backup mode varies depending on usage.
– Continuous use of the handset in power
back-up mode: 2 hours max.
– Continuous use of the handset other than a
handset in power back-up mode: 3 hours
max.
– Not in use in power back-up mode: 3 hours
max.
Note:
L Actual battery performance depends on
usage and ambient environment.
Making calls during a power
failure
■ When only 1 handset is registered:
1 Lift the handset and dial the phone
number.
2 Within 1 minute, place the handset on
the base unit.
L Wait until speakerphone is turned
on automatically and the call is
made.
3
4
When the other party answers the call,
keep the handset on the base unit and
talk using the speakerphone.
When you finish talking, press {ic}.
Note:
L In step 2, if you do not place the handset on
the base unit within 1 minute, the power
back-up mode turns off. In this case, press
{ic} on the handset and dial the phone
number. Then try again from step 2.
■ When 2 or more handsets are registered:
You should leave one handset on the base
unit for supplying the power, and use
another handset for making calls. For the
operation, please see “Making calls”, page
16.
TG6611_6621NZ(e).book Page 19 Monday, February 14, 2011 8:43 AM
Making/Answering Calls
Note:
L During a call with the handset placed on the
base unit (power back-up mode), the call
may be disconnected if you touch the
handset. In such case, try to call back.
L The range of the base unit is limited during
a power failure. Please use the handset
close to the base unit.
Making a call using the redial list
■ When only 1 handset is registered:
1 Lift the handset.
2 j or {>} (R)
3 {r}: Select the desired phone number.
4 Within 1 minute, place the handset on
the base unit.
L Wait until speakerphone is turned
on automatically and the call is
made.
■ When 2 or more handsets are registered:
You should leave one handset on the base
unit for supplying the power, and use
another handset for making calls. For the
operation, please see “Making a call using
the redial list”, page 16.
Answering calls during a power
failure
■ When only 1 handset is registered:
1 When the unit rings, keep the handset
on the base unit and press {C} or
{s}.
L Speakerphone is turned on.
2
When you finish talking, press {ic}.
■ When 2 or more handsets are registered:
When the unit rings, use a handset which is
not supplying power to the base unit. For
the operation, please see “Answering calls”,
page 16.
L Do not use or lift the handset which is
placed on the base unit during power
back-up mode.
Note:
L During a call with the handset placed on the
base unit (power back-up mode), the call
may be disconnected if you touch the
handset. In such case, try to call back.
L The range of the base unit is limited during
a power failure. Please use the handset
close to the base unit.
Making a call using the handset
phonebook
■ When only 1 handset is registered:
1 Lift the handset.
2 n
3 {r}: Select the desired entry.
4 Within 1 minute, place the handset on
the base unit.
L Wait until speakerphone is turned
on automatically and the call is
made.
■ When 2 or more handsets are registered:
You should leave one handset on the base
unit for supplying the power, and use
another handset for making calls. For the
operation, please see “Finding and calling
from a phonebook entry”, page 20.
19
TG6611_6621NZ(e).book Page 20 Monday, February 14, 2011 8:43 AM
Phonebook
2
Press the dial key () to 9, or () which
contains the character you are searching
for (page 39).
L Press the same dial key repeatedly to
display the first entry corresponding to
each character located on that dial
key.
L If there is no entry corresponding to
the character you selected, the next
entry is displayed.
3
{r}: Scroll through the phonebook if
necessary.
Handset phonebook
The phonebook allows you to make calls
without having to dial manually. You can add
100 names and phone numbers.
Adding entries
1 nsm
2 Enter the party’s name (16 characters
max.). s M
L You can change the character entry
mode by pressing / (page 39).
3
4
Enter the party’s phone number (24 digits
max.). s M 2 times
L To add other entries, repeat from step
2.
{ic}
Note:
L Your service provider/telephone company
may charge you for a local call if the number
dialled has the area code prefix included. If
this is unacceptable, dial only the 7-digit
local number. Do not dial the “0” prefix or
the area code.
4
{C}
Editing entries
1 Find the desired entry (page 20). s 8
2 {r}: “Edit” s M
3 Edit the name if necessary (16 characters
max.; page 39). s M
4
Edit the phone number if necessary (24
digits max.). s M 2 times s {ic}
Erasing entries
Erasing an entry
Finding and calling from a
phonebook entry
1
2
Scrolling through all entries
Erasing all entries
1
2
3
n
{r}: Select the desired entry.
L You can scroll through the phonebook
entry by pressing and holding {V} or
{^}.
{C}
Searching by first character
1
20
n
L Change the character entry mode if
necessary:
k s {r}: Select the character entry
mode. s M
1
2
3
4
Find the desired entry (page 20).
W s {r}: “Yes” s M s {ic}
ns8
{r}: “Erase All” s M
{r}: “Yes” s M
{r}: “Yes” s M s {ic}
Chain dial
This feature allows you to dial phone numbers
in the phonebook while you are on a call. This
feature can be used, for example, to dial a
calling card access number or bank account
PIN that you have stored in the phonebook,
without having to dial manually.
1
2
3
During an outside call, press 8.
{r}: “Phonebook” s M
{r}: Select the desired entry.
TG6611_6621NZ(e).book Page 21 Monday, February 14, 2011 8:43 AM
Phonebook
4
Press ] to dial the number.
Note:
L When storing a calling card access number
and your PIN in the phonebook as one
phonebook entry, press l to add pauses
after the number and PIN as necessary
(page 16).
Copying phonebook
entries
You can copy phonebook entries between 2
handsets.*1
*1 Panasonic compatible handset
Copying an entry
1
2
3
4
Find the desired entry (page 20). s 8
{r}: “Copy” s M
{r}: Select the handset you want to send
the phonebook entry to. s M
L When an entry has been copied,
“Completed” is displayed.
L To continue copying another entry:
{r}: “Yes” s M s {r}: Select the
desired entry. s M
{ic}
Copying all entries
1
2
3
4
ns8
{r}: “Copy All” s M
{r}: Select the handset you want to send
the phonebook entry to. s M
L When all entries have been copied,
“Completed” is displayed.
{ic}
21
TG6611_6621NZ(e).book Page 22 Monday, February 14, 2011 8:43 AM
Programming
Programmable settings
You can customise the unit by programming the following features using the handset.
To access the features, there are 2 methods.
■ Scrolling through the display menus
1 8
2 Press {V} or {^} to select the desired main menu. s M
3 Press {V} or {^} to select the desired item from the next sub-menus. s M
4 Press {V} or {^} to select the desired setting. s M
L This step may vary depending on the feature being programmed.
L To exit the operation, press {ic}.
■ Using the direct command code
1 8 s Enter the desired code.
Example: Press 8(1)1.
2
Select the desired setting. s M
L This step may vary depending on the feature being programmed.
L To exit the operation, press {ic}.
Note:
L In the following table, < > indicates the default settings.
L In the following table, + indicates the reference page number.
L Display menu order and sub-menu may vary depending on your model.
Display the menu tree and direct command code table
Main menu: \ “Caller List”
Operation
Code
+
Viewing the caller list.
#213
30
Code
+
Main menu: e “Answer
Sub-menu 1
System”*1
Sub-menu 2
Settings
Play New Msg.
–
–
#323
34
Play All Msg.
–
–
#324
34
–
–
#325
34
–
#302
33
Erase All Msg.*2
Greeting
22
Start REC*2
(Record greeting)
Play Greeting
–
#303
33
Default*2
(Reset to pre-recorded
greeting)
–
#304
33
TG6611_6621NZ(e).book Page 23 Monday, February 14, 2011 8:43 AM
Programming
Sub-menu 1
Sub-menu 2
Settings
Code
+
Settings
Number of Rings*2
2–9: 2-9 Rings
5: <5 Rings>
0: Auto
#211
35
Recording Time*2
1: 1 Minute
3: <3 Minutes>
0: Greeting Only*3
#305
36
–
#306
34
Remote Code*2
Call Screening
1: <On> 0: Off
#310
32
Answer On*2
–
–
#327
32
Answer Off*2
–
–
#328
32
Code
+
–
#101
14
Main menu: e “Time Settings”
Sub-menu 1
Sub-menu 2
Settings
Set Date/Time*2
–
Alarm
–
1: Once
2: Daily
0: <Off>
#720
25
Time Adjustment*2, *4
–
1: <Caller ID>
0: Manual
#226
–
Operation
Code
+
Paging the desired unit.
#274
38
Main menu: 4 “Intercom”
Main menu: d “Ringer Setup”
Sub-menu 1
Sub-menu 2
Settings
Code
+
Ringer Volume
Handset*5
0–6: Off–6 <6>
#160
16
Base Unit*1, *2
0–6: Off–6 <3>
#*160
–
<Ringtone 1>
#161
–
On/Off
1: On 0: <Off>
#238
26
Start/End
<23:00/06:00>
#237
26
Ring Delay
1: 30 sec.
2: <60 sec.>
3: 90 sec.
4: 120 sec.
0: No Ringing
#239
26
Operation
Code
+
Storing/Viewing bar call numbers.
#217
26
Ringtone*6, *7
(Handset)
Night Mode
–
Main menu: b “Caller Barred”*2, *8
23
TG6611_6621NZ(e).book Page 24 Monday, February 14, 2011 8:43 AM
Programming
Main menu: c “Initial Setup”
Sub-menu 1
Sub-menu 2
Settings
Code
+
Ringer Setup
Ringer Volume
– Handset*5
0–6: Off–6 <6>
#160
16
Ringer Volume
– Base Unit*1, *2
0–6: Off–6 <3>
#*160
–
Ringtone*6, *7 (Handset)
<Ringtone 1>
#161
–
Night Mode
– On/Off
1: On 0: <Off>
#238
26
Night Mode
– Start/End
<23:00/06:00>
#237
26
Night Mode
– Ring Delay
1: 30 sec.
2: <60 sec.>
3: 90 sec.
4: 120 sec.
0: No Ringing
#239
26
Time Settings
Set Date/Time*2
#101
14
Alarm
1: Once 2: Daily
0: <Off>
–
#720
25
Time Adjustment*2, *4
1: <Caller ID>
0: Manual
#226
–
Handset Name
–
–
#104
26
Caller Barred*2
–
–
#217
26
Eco Setup
Transmission Power*2
1: <Normal> 2: Low
#725
14
Display Setup
LCD & Key Backlight
1: <On> 0: Off
#276
–
Contrast
(Display contrast)
1–6: Level 1–6
<3>
#145
–
Keytones*9
–
Area Code*2
–
Call Restrict*2
–
Auto Talk*10
–
Line Setup
Privacy Mode*2, *12
24
Recall/Flash*2, *11
–
1: <On> 0: Off
#165
–
–
#255
27
–
#256
27
1: On 0: <Off>
#200
16
0: 900 msec.
1: 700 msec.
2: <600 msec.>
3: 400 msec.
4: 300 msec.
5: 250 msec.
*: 200 msec.
#: 160 msec.
6: 110 msec.
7: 100 msec.
8: 90 msec.
9: 80 msec.
#121
17
1: On 0: <Off>
#194
–
TG6611_6621NZ(e).book Page 25 Monday, February 14, 2011 8:43 AM
Programming
Settings
Code
+
Base Unit PIN*2
Sub-menu 1
–
<0000>
#132
28
Repeater Mode*2
–
1: On 0: <Off>
#138
29
#130
28
Register
Sub-menu 2
–
Register H.set
Cancel Register*3
–
Power Failure
Language
Display
#131
28
1: <Auto> 0: Off
–
#152
18
<English>
#110
14
*1 KX-TG6621/KX-TG6622
*2 If you program these settings using one of the handsets, you do not need to program the same
item using another handset.
*3 This menu is not displayed when scrolling through the display menus. It is only available in
direct command code.
*4 This feature allows the unit to automatically adjust the date and time each time caller
information including date and time is received.
To turn this feature on, select “Caller ID”. To turn this feature off, select “Manual”. (Caller
ID subscribers only)
To use this feature, set the date and time first (page 14).
*5 Ringer volume cannot be turned off for alarm, intercom calls, and paging.
*6 If you select one of the melody ringer tones, the ringer tone continues to play for several
seconds even if the caller has already hung up. You may either hear a dial tone or no one on
the line when you answer the call.
*7 The preset melodies in this product are used with permission of © 2011 Copyrights Vision Inc.
*8 KX-TG6611/KX-TG6612
*9 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any
keys, including confirmation tones and error tones.
*10If you subscribe to a Caller ID service and want to view the caller’s information after lifting up
the handset to answer a call, turn off this feature.
*11The recall/flash time depends on your telephone exchange or host PBX. Contact your PBX
supplier if necessary.
*12To prevent other users from joining your conversations with outside callers, turn this feature
on.
“Off”
Turns alarm off. Go to step 6.
Special programming
“Once”
An alarm sounds once at the set time.
Alarm
An alarm sounds at the set time for 3 minutes
once or daily. Alarm can be set for each
handset.
Important:
L Set the date and time beforehand (page
14).
1
2
8(72)
{r}: Select the desired alarm option. s
M
“Daily”
An alarm sounds daily at the set time. Go
to step 4.
3
Enter the desired date and month. s
M
4
5
Set the desired time. s M
{r}: Select the desired alarm tone. s
M
25
TG6611_6621NZ(e).book Page 26 Monday, February 14, 2011 8:43 AM
Programming
6
L We recommend selecting a different
ringer tone from the one used for
outside calls.
2
M s {ic}
L When the alarm is set, E is displayed.
Setting the ring delay
Note:
L To stop the alarm, press {ic} or place
the handset on the base unit or charger.
L When the handset is in use, the alarm will
not sound until the handset is in standby
mode.
Night mode
Night mode allows you to select a period of
time during which the handset will not ring for
outside calls. This feature is useful for time
periods when you do not want to be disturbed,
for example, while sleeping. Night mode can
be set for each handset.
Important:
L Set the date and time beforehand (page
14).
L We recommend turning the base unit ringer
off (page 24) in addition to turning the night
mode on. (KX-TG6621/KX-TG6622)
L If you have set the alarm, the alarm sounds
even if the night mode is turned on.
3
4
5
26
Note:
L When the answering system answers the
call, this feature does not work.
(KX-TG6621/KX-TG6622)
Changing the handset name
Each handset can be given a customised
name (“Bob”, “Kitchen”, etc.). This is useful
when you make intercom calls between
handsets. You can also select whether or not
the handset name is displayed in standby
mode. The default setting is “No”. If you select
“Yes” without entering any handset name,
“Handset 1” to “Handset 6” is displayed.
8(1)4
{r}: Select the desired setting. s M
L If you select “Off”, press {ic} to
exit.
3
4
M
Enter the desired hour and minute you
wish to start this feature. s M
L You can select 24-hour or 12-hour
clock format (“AM” or “PM”) by
pressing /.
5
Enter the desired hour and minute you
wish to end this feature. s M
This feature allows the unit to reject calls from
specified phone numbers that you do not want
to answer such as junk calls.
When a call is received, the unit does not ring
while the caller is being identified. If the phone
number matches an entry in the call barred list,
the unit sends out a busy tone to the caller, and
then disconnects the call.
8(238
{ic}
L When the night mode is set, 3 is
displayed.
Changing the start and end time
1
This setting allows the handset to ring during
night mode if the caller waits long enough.
After the selected amount of time passes, the
handset rings. If you select “No Ringing”,
the handset never rings during night mode.
1 8(239
2 {r}: Select the desired setting. s M
s {ic}
1
2
Turning night mode on/off
1
2
Continue from step 3, “Turning night
mode on/off”, page 26.
8(237
Enter the desired name (max. 10
characters; page 39).
L If not required, go to step 3.
{r}: Select the desired setting. s M 2
times
{ic}
Incoming call barring (Caller ID
subscribers only)
TG6611_6621NZ(e).book Page 27 Monday, February 14, 2011 8:43 AM
Programming
Important:
L When the unit receives a call from a number
that is stored in the call barred list, the call is
logged in the caller list (page 30) with 7
after the call is disconnected.
caller list, you can store the area code which
you want the unit to delete automatically.
Example: You have stored the area code “09”.
If you make a call from the caller list to the
phone number “09-456-7890”, the unit dials
“456-7890”.
Storing unwanted callers
1
2
You can store up to 30 phone numbers in the
call barred list.
Important:
L You must store the phone number with an
area code in the call barred list.
■ From the caller list:
1 {<} (y)
2 {r}: Select the entry to be barred. s
I
3 {r}: “Caller Barred” s M
4 {r}: “Yes” s M s {ic}
■ By entering phone numbers:
1 8(217 s m
2 Enter the phone number (24 digits
max.). s M
L To erase a digit, press ^.
3
{ic}
Viewing/editing/erasing bar call
numbers
1
2
8(217
3
To edit a number:
~ s Edit the phone number. s M
s {ic}
To erase a number:
W s {r}: “Yes” s M s {ic}
{r}: Select the desired entry.
L To exit, press {ic}.
Note:
L When editing, press the desired dial key to
add, ^ to erase.
Storing an area code to be
deleted automatically
In some situations, phone numbers stored
automatically in the caller list (page 30) will
include area codes. If you do not want to dial
the area code when making calls from the
8(255
Enter an area code (5 digits max.). s
M s {ic}
Note:
L The use of this feature can prevent a
National Call from being dialled. E.g., in the
case of the South Island, the “03” will be
omitted and will therefore prevent a
National Call to other areas of the South
Island.
Setting call restriction
You can restrict selected handsets from
dialling certain numbers. You can assign up to
6 phone numbers to be restricted, and select
which handsets are to be restricted. Storing
area codes here prevents the restricted
handsets from dialling any phone number in
that area code.
1
2
8(256
3
{r}: Select the handsets to be restricted.
st
L All handsets registered to the base unit
are displayed.
L “Q” is displayed next to the selected
handset numbers.
L To cancel a selected handset, press
t again. “Q” disappears.
4
5
6
M
Enter the base unit PIN (default: “0000”).
L If you forget your PIN, contact an
authorised service centre.
{r}: Select a memory location. s M
Enter the phone number or area code to
be restricted (8 digits max.). s M s
{ic}
L To erase a restricted number, press
^.
27
TG6611_6621NZ(e).book Page 28 Monday, February 14, 2011 8:43 AM
Programming
Note:
L You can also select a memory location in
step 5 as follows:
Press 1 to 6. s M
2
Changing the base unit PIN
(Personal Identification Number)
Important:
L If you change the PIN, please make note of
your new PIN. The unit will not reveal the
PIN to you. If you forget your PIN, contact
an authorised service centre.
1
2
8(132
3
Enter the new 4-digit base unit PIN. s
M s {ic}
Enter the current 4-digit base unit PIN
(default: “0000”).
L If all registered handsets start ringing,
press {x} again to stop, then repeat
this step.
L The next step must be completed
within 90 seconds.
3
Registering a unit
Operating additional units
Additional handsets
Up to 6 handsets can be registered to the base
unit.
Important:
L The additional handset model
recommended for use with this unit is noted
on page 4. If another handset model is
used, certain operations (handset settings,
base unit settings, etc.) may not be
available.
Registering a handset to the base
unit
The supplied handset and base unit are preregistered. If for some reason the handset is
not registered to the base unit (for example, _
is displayed even when the handset is near the
base unit), re-register the handset.
1
28
Handset:
8(13)
Base unit:
Proceed with the operation for your
model.
■ KX-TG6611/KX-TG6612
Press and hold {x} for about 5
seconds. (No registration tone)
■ KX-TG6621/KX-TG6622
Press and hold {x} for about 5
seconds, until the registration tone
sounds.
Handset:
M s Wait until “Base PIN” is
displayed. s Enter the base unit PIN
(default: “0000”). s M
L If you forget your PIN, contact an
authorised service centre.
L When the handset has been registered
successfully, w is displayed.
Note:
L While registering, “Base in
registering” is displayed on all
registered handsets.
L When you purchase an additional handset,
refer to the additional handset’s installation
manual for registration.
Deregistering a handset
A handset can cancel its own registration to
the base unit, or other handsets registered to
the same base unit. This allows the handset to
end its wireless connection with the system.
1 8(131
L All handsets registered to the base
unit are displayed.
2
3
4
{r}: Select the handset you want to
cancel. s M
{r}: “Yes” s M
L A confirmation tone sounds.
L The handset does not beep when
cancelling its own registration.
{ic}
TG6611_6621NZ(e).book Page 29 Monday, February 14, 2011 8:43 AM
Programming
Increasing the range of the base
unit
You can increase the signal range of the base
unit by using a DECT repeater. Please use
only the Panasonic DECT repeater noted on
page 4. Contact your Panasonic dealer for
details.
Important:
L Before registering the repeater to this base
unit, you must turn the repeater mode on.
L Do not use more than one repeater at a
time.
3
Base unit:
To exit the registration mode, press {x}.
L The registration tone stops.
(KX-TG6621/KX-TG6622)
Setting the repeater mode
1
2
8(138
{r}: Select the desired setting. s M
s {ic}
Note:
L After turning the repeater mode on or off, _
is displayed on the handset momentarily.
This is normal and the handset can be used
once w is displayed.
Registering the DECT repeater (KXA405) to the base unit
Note:
L Please use a repeater that has not yet been
registered to another unit. If the repeater is
registered to another unit, deregister it first,
referring to the Installation Guide for the
DECT repeater.
1
Base unit:
Proceed with the operation for your
model.
■ KX-TG6611/KX-TG6612
Press and hold {x} for about 5
seconds. (No registration tone)
■ KX-TG6621/KX-TG6622
Press and hold {x} for about 5
seconds, until the registration tone
sounds.
L The next step must be completed
within 90 seconds.
2
DECT repeater:
Connect the AC adaptor, then wait until
the & indicator lights green.
29
TG6611_6621NZ(e).book Page 30 Monday, February 14, 2011 8:43 AM
Caller ID Service
Using Caller ID service
Important:
L This unit is Caller ID compatible. To use
Caller ID features, you must subscribe to a
Caller ID service. Contact your service
provider/telephone company for details.
L For all local and national incoming calls,
your display will show the area code (e.g.
09 for Auckland) or the cellular prefix (e.g.
0274 for Telecom Cellular) followed by the
caller’s telephone number. An Auckland
caller’s number will be displayed as
09XXXXXXX. The seven X’s represent the
seven digits of the caller’s telephone
number. A caller from a 6-digit Telecom
Cellular number will be displayed as
0274XXXXXX. For incoming international
calls, your display may only show “0000”.
For business users on a Centrex line, your
display will show Centrex extension
numbers in the shorter extension number
format used within your company.
L The Caller ID information will not be
presented on incoming fax calls if Telecom
FaxAbility is used.
Using toll services from Telecom or
another company
Your telephone company may charge you for a
local call if the number dialled has the area
code prefix included. If this is unacceptable,
dial only the 7-digit local number. Do not dial
the ) prefix or the area code.
Caller ID features
When an outside call is being received, the
caller’s phone number is displayed.
Caller information for the last 50 callers is
logged in the caller list from the most recent
call to the oldest.
L If the unit cannot receive caller information,
the following is displayed:
– “Out of Area”: The caller dials from
an area which does not provide a Caller
ID service.
– “Private Caller”: The caller
requests not to send caller information.
30
L If the unit is connected to a PBX system,
caller information may not be properly
received. Contact your PBX supplier.
Missed calls
If a call is not answered, the unit treats it as a
missed call and y is displayed. This lets you
know if you should view the caller list to see
who called while you were away.
Even if only one missed call in the caller list is
viewed (page 30), y disappears from the
display. When you receive another new call, y
is displayed again.
Note:
L Even when there are unviewed missed
calls, y disappears from the standby
display if the following operation is
performed by one of the registered
handsets:
– Being replaced on the base unit or
charger.
– Pressing {ic}.
Phonebook name display
When caller information is received and it
matches a phone number stored in the
phonebook, the stored name in the phonebook
is displayed and logged in the caller list.
Caller list
Important:
L Only 1 person can access the caller list at a
time.
L Make sure the unit’s date and time setting is
correct (page 14).
Viewing the caller list and calling
back
1 {<} (y)
2 Press {V} to search from the most recent
call, or press {^} to search from the oldest
call.
L If > is displayed, not all of the
information is shown. To see the
remaining information, press {>}. To
TG6611_6621NZ(e).book Page 31 Monday, February 14, 2011 8:43 AM
Caller ID Service
return to the previous screen, press
{<}.
3
To call back, press {C}.
To exit, press {ic}.
3
4
{r}: “Phonebook” s M
To store the name, continue from step 2,
“Adding entries”, page 20.
Note:
L If the entry has already been viewed or
answered, “Q” is displayed, even if it was
viewed or answered using another handset.
L If the call matches an entry in the call barred
list, the number is logged with 7 (page 26).
L If you do not want to dial the area code
when making calls from the caller list, you
can store the area code which you want the
unit to delete automatically (page 27).
Editing a caller’s phone number
before calling back
The caller’s telephone number, which is sent
to your telephone from your local telephone
exchange, includes “0” and an area code
prefix. For local calls, “0” and the area code
prefix can be omitted.
1
2
3
4
{<} (y)
{r}: Select the desired entry.
~ s Edit the number.
L Press dial key () to 9) to add, ^ to
delete.
{C}
Erasing selected caller
information
1 {<} (y)
2 {r}: Select the desired entry.
3 W s {r}: “Yes” s M s {ic}
Erasing all caller information
1 {<} (y)
2 W s {r}: “Yes” s M s {ic}
Storing caller information to the
phonebook
1 {<} (y)
2 {r}: Select the desired entry. s I
31
TG6611_6621NZ(e).book Page 32 Monday, February 14, 2011 8:43 AM
Answering System
– If you recorded your own greeting
message, the same message is still
announced to callers even though their
messages are not recorded.
Answering system
Available for:
KX-TG6621/KX-TG6622
The answering system can answer and record
calls for you when you are unavailable to
answer the phone.
You can also set the unit to play a greeting
message but not to record caller messages by
selecting “Greeting Only” as the recording
time setting (page 36).
Important:
L Only 1 person can access the answering
system (listen to messages, record a
greeting message, etc.) at a time.
L When callers leave messages, the unit
records the day and time of each message.
Make sure the date and time have been set
correctly (page 14).
L The unit’s answering system will not answer
incoming calls on your FaxAbility number.
Memory capacity (including your
greeting message)
The total recording capacity is about 18
minutes. A maximum of 64 messages can be
recorded.
Note:
L When message memory becomes full:
– “Messages Full” is shown on the
handset display.
– The answer on indicator on the base unit
flashes rapidly if the answering system is
turned on.
– The message counter on the base unit
flashes if the answering system is turned
on.
– u and the total number of new
messages are not displayed on the
handset even if the answering system is
turned on.
– If you use the pre-recorded greeting
message, the unit automatically switches
to another pre-recorded greeting
message asking callers to call again
later.
32
Turning the answering
system on/off
The answering system is preset to on.
Base unit
Press {s} to turn on/off the answering
system.
L When the answering system is turned on:
– The answer on indicator lights up.
– The message counter displays the total
number of messages (old and new).
Handset
1
2
To turn on:
8(327
To turn off:
8(328
{ic}
Note:
L When the answering system is turned on,
u is displayed next to the battery icon.
Call screening
While a caller is leaving a message, you can
listen to the call through the handset’s
speaker. To adjust the speaker volume, press
{^} or {V} repeatedly. You can answer the call
by pressing {C} on the handset. Call
screening can be set for each handset.
The default setting is “On”.
1
2
8(31)
{r}: Select the desired setting. s M
s {ic}
TG6611_6621NZ(e).book Page 33 Monday, February 14, 2011 8:43 AM
Answering System
Greeting message
When the unit answers a call, a greeting
message is played to callers.
You can use either:
– your own greeting message
– a pre-recorded greeting message
Recording your greeting
message
1 8(3)2
2 {r}: “Yes” s M
3 After a beep sounds, hold the handset
about 20 cm away and speak clearly into
the microphone (2 minutes and 30
seconds max.).
4
5
Press O to stop recording.
{ic}
Using a pre-recorded greeting
message
The unit provides 2 pre-recorded greeting
messages:
– If you erase or do not record your own
greeting message, the unit plays a prerecorded greeting asking callers to leave a
message.
– If the message recording time (page 36) is
set to “Greeting Only”, callers’
messages are not recorded and the unit
plays a different pre-recorded greeting
message asking callers to call again.
Resetting to a pre-recorded greeting
message
Playing back the greeting
message
1 8(3)3
2 {ic}
Listening to messages
using the base unit
When new messages have been recorded,
{6} on the base unit flashes.
Press {6}.
L If new messages have been recorded, the
base unit plays back new messages.
L If there are no new messages, the base unit
plays back all messages.
Operating the answering system
during playback
Key
Operation
{+} or {-}
Adjust the speaker volume
{7}
Repeat message*1
{8}
Skip message
{■}
Stop playback
{4}
Erase currently playing
message
*1 If pressed within the first 5 seconds of a
message, the previous message is played.
Erasing all messages
Press {4} 2 times while the unit is not in use.
If you want to use a pre-recorded greeting
message once you record your own greeting
message, you need to erase your own
greeting message.
1 8(3)4
2 M s {ic}
33
TG6611_6621NZ(e).book Page 34 Monday, February 14, 2011 8:43 AM
Answering System
Listening to messages
using the handset
When new messages have been recorded,
u is displayed on the handset with the total
number of new messages.
1
To listen to new messages:
8(323
To listen to all messages:
8(324
2
When finished, press {ic}.
Note:
L To switch to the receiver, press {C}.
Operating the answering system
8 s {r}: “Answer System” s M
Key
Operation
{^} or {V}
Adjust the receiver or
speaker volume (during
playback)
1 or {<}
Repeat message (during
playback)*1
2 or {>}
Skip message (during
playback)
3
Enter the “Settings”
menu
4
Play new messages
5
Play all messages
6
Play greeting message
76
Record greeting message
8
Turn answering system on
8
Pause message*2
9 or O
Stop recording
Stop playback
)
Turn answering system off
*4*3
Erase currently playing
message
*5
Erase all messages
*6
Reset to a pre-recorded
greeting message
34
*1 If pressed within the first 5 seconds of a
message, the previous message is played.
*2 To resume playback:
{r}: “Play” s M
*3 You can also erase as follows:
W s {r}: “Yes” s M
Calling back (Caller ID
subscribers only)
If caller information is received for the call, you
can call the caller back while listening to a
message.
1
2
Press 8 during playback.
{r}: “Call Back” s M
Editing the number before calling
back
1
2
3
Press 8 during playback.
{r}: “Edit & Call” s M
Edit the number. s {C}
Erasing all messages
1 8(325
2 {r}: “Yes” s M s {ic}
Remote operation
Using a touch-tone phone, you can call your
phone number from outside and access the
unit to listen to messages or change
answering system settings. The unit’s voice
guidance prompts you to press certain dial
keys to perform different operations.
Remote access code
A 3-digit remote access code must be entered
when operating the answering system
remotely. This code prevents unauthorised
parties from listening to your messages
remotely.
Important:
L In order to operate the answering system
remotely, you must first set a remote access
code.
TG6611_6621NZ(e).book Page 35 Monday, February 14, 2011 8:43 AM
Answering System
1
2
8(3)6
3
M s {ic}
To turn on remote operation, enter the
desired 3-digit remote access code.
Deactivating remote operation
Press * in step 2 on “Remote access code”,
page 34.
L The entered remote access code is deleted.
Using the answering system
remotely
1 Dial your phone number from a touchtone phone.
2
After the greeting message starts, enter
your remote access code.
3
Follow the voice guidance prompts as
necessary or control the unit using remote
commands (page 35).
4
When finished, hang up.
Voice guidance
During remote operation, the unit’s voice
guidance starts and prompts you to press 1 to
perform a specific operation, or press 2 to
listen to more available operations.
Note:
L If you do not press any dial keys within 10
seconds after a voice guidance prompt, the
unit disconnects your call.
Remote commands
You can press dial keys to access certain
answering system functions without waiting for
the voice guidance to prompt you.
Key
Operation
1
Repeat message
(during playback)*1
2
Skip message
(during playback)
4
Play new messages
5
Play all messages
6
Play greeting message
7
Record greeting message
Key
Operation
9
Stop recording
Stop playback
)
Turn answering system off
*4
Erase currently playing message
*5
Erase all messages
*6
Reset to a pre-recorded greeting
message (during greeting message
playback)
*(
End remote operation
(or hang up)
*1 If pressed within the first 5 seconds of a
message, the previous message is played.
Turning on the answering system
remotely
If the answering system is off, you can turn it
on remotely.
1
Dial your phone number from a touchtone phone.
2
Let the phone ring 15 times.
L A long beep is heard.
3
Enter your remote access code within 10
seconds after the long beep.
L The greeting message is played back.
L You can either hang up, or enter your
remote access code again and begin
remote operation (page 34).
Answering system settings
Number of rings before the unit
answers a call
You can change the number of times the
phone rings “Number of Rings” before the
unit answers a call. You can select 2 to 9 rings,
or “Auto”.
The default setting is “5 Rings”.
“Auto”: The unit’s answering system answers
at the end of the 2nd ring when new messages
have been recorded, or at the end of the 5th
ring when there are no new messages. If you
call your phone from outside to listen to new
35
TG6611_6621NZ(e).book Page 36 Monday, February 14, 2011 8:43 AM
Answering System
messages (page 35), you know that there are
no new messages when the phone rings for
the 3rd time. You can then hang up without
being charged for the call.
1
2
8(211
{r}: Select the desired setting. s M
s {ic}
For Telecom Call Minder or
TelstraClear Message Mailbox service
subscribers
To receive Call Minder or Message Mailbox
messages and use the unit’s answering
system properly, please note the following:
L “Call Minder” and “Message Mailbox” are
services provided by your service provider/
telephone company (page 37). You will
need to first subscribe or activate this
service through your service provider/
telephone company. Contact your service
provider/telephone company on how to
operate this service and how you will be
notified that you have messages. To use
this service you will be required to leave
your answering machine off on your unit
(page 32). This will allow the service to
receive any messages.
L To use the unit’s answering machine rather
than the service provided by your service
provider/telephone company, please
contact your service provider/telephone
company to have it removed or deactivated
permanently or temporarily. Alternatively
you can leave this service connected and
change the “Number of Rings” to a
shorter duration on your unit so your unit’s
answering machine can pick up the call
prior to the service provided by your service
provider/telephone company.
Caller’s recording time
You can change the maximum message
recording time allowed for each caller. The
default setting is “3 Minutes”.
1
2
36
8(3)5
{r}: Select the desired setting. s M
s {ic}
Selecting “Greeting Only”
You can select “Greeting Only” which sets
the unit to announce a greeting message to
callers but not record messages.
Select “Greeting Only” in step 2 on
“Caller’s recording time”, page 36.
Note:
L When you select “Greeting Only”:
– If you do not record your own message,
the unit will play the pre-recorded
greeting-only message asking callers to
call again later.
– If you use your own message, record the
greeting-only message asking callers to
call again later (page 33).
TG6611_6621NZ(e).book Page 37 Monday, February 14, 2011 8:43 AM
Voice Mail Service
Voice mail service
To receive Call Minder or Message Mailbox
messages, please note the following:
“Call Minder” and “Message Mailbox” are
automatic answering services offered by your
service provider/telephone company. After you
subscribe to this service, your service
provider/telephone company’s voice mail
system answers calls for you when you are
unavailable to answer the phone or when your
line is busy. Messages are recorded by your
service provider/telephone company, not your
telephone. When you have new messages, 6
is displayed on the handset if message
indication service is available. Please contact
your service provider/telephone company for
details of this service.
Important:
L If 6 still remains on the display even after
you have listened to new messages, turn it
off by pressing and holding ( for 2
seconds.
L To use the voice mail service provided by
your service provider/telephone company
rather than the unit’s answering system,
turn off the answering system (page 32).
For details, see page 36. (KX-TG6621/
KX-TG6622)
37
TG6611_6621NZ(e).book Page 38 Monday, February 14, 2011 8:43 AM
Intercom/Locator
Intercom
Intercom calls can be made between
handsets.
Note:
L If you receive an outside call while talking
on the intercom, you hear 2 tones. To
answer the call, press {ic}, then press
{C}.
L When paging the handset, the paged
handset beeps for 1 minute.
Making an intercom call
1 8s4
2 {r}: Select the desired unit. s M
L To stop paging, press {ic}.
3
When you finish talking, press {ic}.
Answering an intercom call
1 Press {C} to answer the page.
2 When you finish talking, press {ic}.
Handset locator
You can locate a misplaced handset by paging
it.
1
Base unit: Press {x}.
L All registered handsets beep for 1
minute.
2
To stop paging:
Base unit: Press {x}.
Handset: Press {ic}.
Transferring calls,
conference calls
Outside calls can be transferred or a
conference call with an outside party can be
made between 2 handsets.
1
38
During an outside call, press 4 to put
the call on hold.
2
3
{r}: Select the desired unit. s M
4
To complete the transfer:
Press {ic}.
L The outside call is being routed to the
destination unit.
Wait for the paged party to answer.
L If the paged party does not answer,
press ^ to return to the outside call.
To establish a conference call:
8 s {r}: “Conference” s M
L To leave the conference, press {ic}.
The other 2 parties can continue the
conversation.
L To put the outside call on hold: 8 s
{r}: “Hold” s M
To resume the conference: 8 s
{r}: “Conference” s M
Note:
L If you want to return to the outside call after
the paged party answers, press W.
Answering a transferred call
Press {C} to answer the page.
TG6611_6621NZ(e).book Page 39 Monday, February 14, 2011 8:43 AM
Useful Information
Character entry
The dial keys are used to enter characters and numbers. Each dial key has multiple characters
assigned to it. The characters that can be entered depend on the character entry mode (page 39).
– Press {<} or {>} to move the cursor left or right.
– Press dial keys to enter characters and numbers.
– Press ^ to erase the character or number highlighted by the cursor. Press and hold ^ to
erase all characters or numbers.
– Press * (A→a) to switch between uppercase and lowercase.
– To enter another character located on the same dial key, press {>} to move the cursor to the
next space, then press the appropriate dial key.
– If you do not press any dial key within 5 seconds after entering a character, the character is
fixed and the cursor moves to the next space.
Character entry modes
The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek (F), Extended
1 (G), Extended 2 (H), and Cyrillic (I). When in these entry modes except Numeric, you
can select which character is entered by pressing a dial key repeatedly.
When the unit displays the character entry screen:
/ s {r}: Select a character entry mode. s M
Note:
L in the following tables represents a single space.
Alphabet character table (ABC)
Numeric entry table (0-9)
Greek character table (M)
39
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Useful Information
Extended 1 character table (N)
L The following are used for both uppercase and lowercase:
Extended 2 character table (O)
L The following are used for both uppercase and lowercase:
Cyrillic character table (P)
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Useful Information
Error messages
Display message
Cause/solution
Base no power
or
No link. Reconnect
AC adaptor.
or
No link.
L The handset has lost communication with the base unit. Move
closer to the base unit and try again.
L Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
L The handset’s registration may have been cancelled. Reregister the handset (page 28).
L When “No link.” is displayed during a power failure, place
a handset on the base unit to supply power to the base unit.
Check Phone Line
L The supplied telephone line cord has not been connected yet
or not connected properly. Check the connections (page 9).
Error*1
L Recording was too short. Try again.
Failed
L Phonebook copy failed (page 21). Confirm the other handset
(the receiver) is in standby mode and try again.
Incomplete
L The receiver’s phonebook memory is full. Erase the
unwanted phonebook entries from the other handset (the
receiver) and try again.
Memory Full
L The phonebook memory is full. Erase unwanted entries (page
20).
L Message memory is full. Erase unwanted messages (page
33, 34).*1
L The call barred list memory is full. Erase unwanted entries
(page 27).
Use rechargeable
battery.
L A wrong type of battery such as Alkaline or Manganese was
inserted. Use only the rechargeable Ni-MH batteries noted on
page 4, 6.
You must first
subscribe to Caller
ID.
L You must subscribe to a Caller ID service. Once you receive
caller information after subscribing to a Caller ID service, this
message will not be displayed.
*1 KX-TG6621/KX-TG6622
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Useful Information
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the
handset.
General use
Problem
Cause/solution
The handset does not turn
on even after installing
charged batteries.
L Place the handset on the base unit or charger to turn on the
handset.
The unit does not work.
L
L
L
L
The handset display is
blank.
L The handset is not turned on. Turn the power on (page 14).
I cannot hear a dial tone.
L Make sure that you are using the supplied telephone line cord.
Your old telephone line cord may have a different wiring
configuration.
L The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
L Disconnect the base unit from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel to
have the unit repaired. If the working telephone does not
operate properly, contact your service provider/telephone
company.
Make sure the batteries are installed correctly (page 10).
Fully charge the batteries (page 10).
Check the connections (page 9).
Unplug the base unit’s AC adaptor to reset the unit and turn off
the handset. Reconnect the adaptor, turn on the handset and
try again.
L The handset has not been registered to the base unit. Register
the handset (page 28).
Programmable settings
Problem
Cause/solution
The display is in a
language I cannot read.
L Change the display language (page 14).
While programming, the
display returns to standby
mode.
L A call matching an entry in the call barred list is being received.
Wait and try again later.
I cannot activate the eco
mode.
L You cannot set eco mode when you set the repeater mode
“On”. If required, set the repeater mode to “Off” (page 29).
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Useful Information
Problem
Cause/solution
I cannot register a
handset to a base unit.
L The maximum number of handsets (6) is already registered to
the base unit. Cancel unused handset registrations from the
base unit (page 28).
L You entered the wrong PIN. If you forget your PIN, contact an
authorised service centre.
Battery recharge
Problem
Cause/solution
The handset beeps and/or
) flashes.
L Battery charge is low. Fully charge the batteries (page 10).
I fully charged the
batteries, but
– ) still flashes or
– the operating time
seems to be shorter.
L Clean the battery ends (S, T) and the charge contacts with a
dry cloth and charge again.
L It is time to replace the batteries (page 10).
Making/answering calls, intercom
Problem
Cause/solution
_ is displayed.
L The handset is too far from the base unit. Move closer.
L The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
L The handset is not registered to the base unit. Register it
(page 28).
L Activating one touch eco mode reduces the range of the base
unit in standby mode. If required, turn eco mode off (page 14).
Noise is heard, sound cuts
in and out.
L You are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
L Move closer to the base unit.
L If you use a DSL/ADSL (JetStream) service, we recommend
that you contact your DSL/ADSL service provider to have a
DSL/ADSL Splitter installed. We do not recommend the use of
generic DSL/ADSL filters. Contact your DSL/ADSL service
provider for details.
L Unplug the base unit’s AC adaptor to reset the unit and turn off
the handset. Reconnect the adaptor, turn on the handset and
try again.
Sound quality seems to be
getting worse.
L You have registered a handset that is not recommended (page
4). The clearest sound quality is only possible by registering
the recommended handset.
The handset does not
ring.
L The ringer volume is turned off. Adjust ringer volume (page
16).
L Night mode is turned on. Turn it off (page 26).
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Useful Information
Problem
Cause/solution
The base unit does not
ring.*1
L The ringer volume is turned off. Adjust ringer volume (page
24).
I cannot make a call.
L The handset is too far from the base unit. Move closer and try
again.
L Another unit is in use. Wait and try again later.
L Answering system is being used.*1 Wait and try again later.
L If you are using a BT double adaptor to connect the unit,
remove the adaptor and connect the unit to the phone wall
socket directly. If the unit operates properly, check or replace
the adaptor.
L You dialled a call restricted number (page 27).
L The key lock feature is turned on. Turn it off (page 18).
L The unit is not designed to be used with rotary/pulse dialling
services.
*1 KX-TG6621/KX-TG6622
Caller ID
Problem
Cause/solution
Caller information is not
displayed.
L You must subscribe to a Caller ID service. Contact your
service provider/telephone company for details.
L If your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the wall
socket.
L If you use a DSL/ADSL (JetStream) service, we recommend
that you contact your DSL/ADSL service provider to have a
DSL/ADSL Splitter installed. We do not recommend the use of
generic DSL/ADSL filters. Contact your DSL/ADSL service
provider for details.
L Other telephone equipment such as a monitored Burglar
Alarm or the modem in the SKY Digital decoder may be
interfering with this unit. Disconnect the other equipment and
try again.
Caller information is slow
to display.
L Depending on your service provider/telephone company, the
unit may display the caller’s information at the 2nd ring or later.
L Move closer to the base unit.
Time on the unit has
shifted.
L Incorrect time information from incoming Caller ID changes
the time. Set the time adjustment to “Manual” (off) (page 23).
The name stored in the
phonebook is not fully
displayed while an outside
call is being received.
L Edit the phonebook entry name to fit in 1 line of text (page 20).
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Useful Information
Answering system (KX-TG6621/KX-TG6622)
Problem
Cause/solution
The unit does not record
new messages.
L The answering system is turned off. Turn it on (page 32).
L The message memory is full. Erase unwanted messages
(page 33).
L The recording time is set to “Greeting Only”. Change the
setting (page 36).
L If your own greeting message is not recorded properly, callers
are unable to leave a message. Record your own greeting
message again (page 33).
L If you subscribe to a voice mail service, messages are
recorded by your service provider/telephone company, not
your telephone. Change the unit’s number of rings setting or
contact your service provider/telephone company (page 35).
My own greeting message
cannot be properly heard.
L Record your own greeting message again (page 33).
I cannot operate the
answering system.
L Someone is using the unit. Wait for the other user to finish.
L A caller is leaving a message. Wait for the caller to finish.
L The handset is too far from the base unit. Move closer.
I cannot operate the
answering system
remotely.
L The remote access code is not set. Set the remote access
code (page 34).
L You are entering the wrong remote access code. If you have
forgotten your remote access code, enter the remote access
code setting to check your current code (page 34).
L Press each key firmly.
L The answering system is turned off. Turn it on (page 35).
Liquid damage
Problem
Cause/solution
Liquid or other form of
moisture has entered the
handset/base unit.
L Disconnect the AC adaptor and telephone line cord from the
base unit. Remove the batteries from the handset and leave to
dry for at least 3 days. After the handset/base unit are
completely dry, reconnect the AC adaptor and telephone line
cord. Insert the batteries and charge fully before use. If the unit
does not work properly, contact an authorised service centre.
Caution:
L To avoid permanent damage, do not use a microwave oven to speed up the drying process.
45
TG6611_6621NZ(e).book Page 46 Monday, February 14, 2011 8:43 AM
Useful Information
Warranty
Panasonic New Zealand undertakes to:
Repair or at its option, replace without cost to the owner, either for material or labour,
any part which is found to be defective within two years of the date of purchase.
THIS EXPRESS WARRANTY DOES NOT COVER:
1) Pick up and delivery.
2) Batteries.
3) Repairs when the product has not been used in accordance with the Operating
Instructions Manual or has been modified.
4) Normal maintenance and cleaning as required in the product’s Operating
Instructions Manual.
5) Service calls to:
a Correct the set up of the product
b Instruct you how to use the product
c Replace fuses or correct your building’s wiring
6) Damage to the product caused by accident, misuse or Act of God.
7) Repairs when the product has been dismantled, repaired, modified or serviced
by other than a Panasonic Authorised Dealer authorised to service that type of
product.
IF YOUR PANASONIC PRODUCT FAILS WITHIN THE
WARRANTY PERIOD:
Take it to the Authorised Panasonic Dealer from whom you purchased the product
who will repair it (or arrange to have it repaired) during their normal business
hours. All enquiries regarding warranty or otherwise, please call – Customer
Support Centre Tel. No.: (09) 272 0178
NOTE: THIS EXPRESS WARRANTY IS OFFERED AS AN
EXTRA BENEFIT AND DOES NOT AFFECT YOUR LEGAL
RIGHTS.
46
TG6611_6621NZ(e).book Page 47 Monday, February 14, 2011 8:43 AM
Index
Index
A
B
C
D
E
H
I
K
M
Additional handsets: 28
Alarm: 25
Answering calls: 16
Answering system: 32
Call screening: 32
Erasing messages: 33, 34, 35
Greeting message: 33
Greeting only: 36
Listening to messages: 33, 34, 35
Number of rings: 35
Recording time: 36
Remote access code: 34
Remote operation: 34
Turning on/off: 32, 34, 35
Area code: 27
Auto talk: 16
Battery: 10
Caller ID service: 30
Caller list: 30
Caller list edit: 31
Call restriction: 27
Call share: 17
Call Waiting: 17
Call Waiting Caller ID: 17
Chain dial: 20
Character entry: 39
Conference calls: 38
Control type: 12
Date and time: 14
Direct command code: 22
Display
Contrast: 24
Language: 14
Eco mode: 14
Equalizer: 17
Error messages: 41
Handset
Deregistration: 28
Locator: 38
Name: 26
Registration: 28
Hold: 17
Incoming call barring: 26
Intercom: 38
Key lock: 18
Keytones: 24
Making calls: 16
Missed calls: 30
N
P
R
S
T
V
W
Mute: 17
Night mode: 26
Pause: 16
Phonebook: 20
PIN: 28
Power failure (power back-up operation):
18
Power on/off: 14
Privacy mode: 24
Recall/flash: 17
Redialling: 16
Repeater: 29
Ringer tone: 24
Speakerphone: 16
Time adjustment: 23
Transferring calls: 38
Troubleshooting: 42
Voice mail: 37
Volume
Receiver: 16
Ringer (Base unit): 24
Ringer (Handset): 16, 24
Speaker: 16
Wall mounting: 15
47
TG6611_6621NZ(e).book Page 48 Monday, February 14, 2011 8:43 AM
For your future reference
We recommend keeping a record of the following information to assist with any repair under
warranty.
Serial No.
Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
Customer Care Centre Tel. No.: (09) 272 0178
or website www.panasonic.co.nz
Sales Department:
350 Te Irirangi Drive, East Tamaki, Private Bag 14911 Panmure, Auckland, New Zealand
Phone: (09) 272 0100
Fax:
(09) 272 0137
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
© Panasonic System Networks Co., Ltd. 2011
PNQX3269ZA
TC0211YK0 (A)

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