SAP Workforce Performance Builder Cloud Edition System Requirements Additional Guides

SAP Workforce Performance Builder Cloud Edition System Requirements  Additional Guides
Additional Guides
Workforce Performance Builder
Document Version: 1.0 – 2015-10-23
CUSTOMER
SAP Workforce Performance Builder Cloud Edition
System Requirements
Typographic Conventions
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Description
Example
Words or characters quoted from the screen. These include field names, screen titles,
pushbuttons labels, menu names, menu paths, and menu options.
Textual cross-references to other documents.
Example
EXAMPLE
Example
Technical names of system objects. These include report names, program names,
transaction codes, table names, and key concepts of a programming language when they
are surrounded by body text, for example, SELECT and INCLUDE.
Output on the screen. This includes file and directory names and their paths, messages,
names of variables and parameters, source text, and names of installation, upgrade and
database tools.
Example
Exact user entry. These are words or characters that you enter in the system exactly as
they appear in the documentation.
<Example>
Variable user entry. Angle brackets indicate that you replace these words and characters
with appropriate entries to make entries in the system.
EXAMPLE
2
Emphasized words or expressions.
Keys on the keyboard, for example, F 2 or E N T E R .
Customer
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SAP Workforce Performance Builder Cloud
Typographic Conventions
Table of Contents
1
1.1
1.2
Introduction ...................................................................................................................................4
What is the Cloud Edition? .................................................................................................................... 5
Cloud Edition versus OnPremise Edition ............................................................................................. 6
2
2.1
2.2
2.3
2.4
Running cloud applications .......................................................................................................... 7
System requirements ............................................................................................................................ 7
Common browser settings.................................................................................................................... 8
Network requirements .......................................................................................................................... 8
Local data storage ................................................................................................................................. 9
3
3.1
Environmental individualizations .............................................................................................. 10
How to individualize the storage path ................................................................................................ 10
4
4.1
4.2
User management ........................................................................................................................ 11
How to connect your Corporate User Store with the SAML Provider (SAP Cloud Identity).......... 11
What happens on SAML authentication? ........................................................................................... 11
5
5.1
5.2
How to start cloud applications ................................................................................................ 12
Start from the Manager interface....................................................................................................... 12
Build individual start links ................................................................................................................... 12
6
6.1
6.2
6.3
6.4
6.5
Application-specific requirements ............................................................................................ 13
SAP Workforce Performance Builder Producer (author workplace) .............................................. 13
SAP Workforce Performance Builder Manager ................................................................................ 14
SAP Workforce Performance Builder Instant Producer (author workplace) ................................. 15
SAP Workforce Performance Builder Navigator (learner workplace) ............................................ 16
Playback functionalities library, trainer, and book reader (learner workplace) ............................. 17
SAP Workforce Performance Builder Cloud
Table of Contents
Customer
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3
1
Introduction
This document gives an overview of the SAP Workforce Performance Builder Cloud Edition and the minimum
system requirements in order to use this SAP product successfully.
4
Customer
© 2015 SAP SE. All rights reserved.
SAP Workforce Performance Builder Cloud
Introduction
1.1
What is the Cloud Edition?
With the HANA Cloud Platform, SAP provides a cloud solution based on the high performance of the HANA
database. With this solution, not only data is stored in the cloud and then available via internet connection
anywhere at any time, but the necessary applications for content creation, content editing (Producer, Instant
Producer), and navigation playback (Navigator) are also provided on demand. You just need access to the URL of
the portal, your login credentials, and a computer that meets the relevant application requirements without any
need to pre-install the software and you are able to use the most recent software version with the newest features
at any time.
If you use the SAP Cloud Identity Service, your users can even benefit from using their corporate credentials to log
on.
SAP Workforce Performance Builder Cloud
Introduction
Customer
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5
1.2
Cloud Edition versus OnPremise Edition
See the following comparison for the differences between the Cloud Edition and the OnPremise Edition:
Cloud Edition
OnPremise Edition
Pre-Installation
Not needed, directly downloaded
and provided using Java Web Start
technology
Manual installation or by software
deployment tools
Producer / Instant Producer
connection to Manager /
Central workarea
Connected by default with
respective central workarea.
No manual connection setup
required.
Manual connection setup required by
defining Manager URL and workarea
ID
Update of workarea
resources and local retrieval
for Producer and Instant
Producer
Automatic check on application
startup
Enterprise Edition:
User authentication
SAML/Basic authentication
Active Directory, basic authentication,
anonymous access possible
Setup / Configuration
•
•
Manager UI branding
Only identified users have
access (no anonymous
access)
Requires SAML provider
To be triggered manually via
Synchronize workarea (Producer)
Automatic check for Instant Producer
Not available
Available via style editor
Automatic updates by SAP
Manual
Usage of multiple local
workareas
Only current connected central
workarea
Yes
Content authoring
On every Windows based PC
matching the respective application
requirements
On machines with pre-installed
Producer / Instant Producer only
Content consumption
access
On every device with Internet
connection – see playback
requirements
On every device with Internet /
network connection – see playback
requirements
Available storage
Default: 50GB, can be increased on
request
Depends on customers infrastructure
Updates
Application update to latest
SAP Workforce Performance
Builder versions
Other
6
Customer
© 2015 SAP SE. All rights reserved.
SAP Workforce Performance Builder Cloud
Introduction
2
Running cloud applications
In this chapter you will find the necessary requirements to use and run the SAP Workforce Performance Builder
Cloud Edition. For more detailed system requirements of individual cloud applications, see chapter Applicationspecific requirements.
2.1
System requirements
The following requirements must match the Cloud Edition of the SAP Workforce Performance Builder on each
user machine.
Type
Specifications
Operating system
64 & 32 bit version of
Browser
•
Microsoft Windows Vista
•
Microsoft Windows 7
•
Microsoft Windows 8 (without tile mode)
•
Internet Explorer 7.0 - 11.0
•
Firefox 17.0.9 ESR – 36.0
•
Google Chrome 40+
Software dependencies
Oracle Java Runtime Environment (JRE) 7 Update 11 or
higher (with Java enabled for your browser – check
Configure Java -> Advanced -> Default Java for
browsers)
Environmental requirements
User read/write access for (temporary) storage path
See chapter Local storage of the cloud applications
Note
For the application-specific browser settings, read the relevant application manuals.
SAP Workforce Performance Builder Cloud
Running cloud applications
Customer
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7
2.2
Common browser settings
Irrespective of your browser platform, these browser settings are required to start the cloud applications.
Requirement
Why?
Enabled JavaScript
All functions of the web application and content playback are based
on the use of JavaScript. You must enable JavaScript.
Deactivated pop-up blocker
No matter which pop-up blocker you use, you must disable the
blocking of pop-ups for the location from which you are loading the
application and content.
Activated cookies
After successfully logging on, your session information is stored in
cookies. You should therefore activate cookies in your browser to
ensure that this information is saved correctly.
Security Settings
We recommend that you add the Cloud Service pages to the
browser’s Trusted Sites section to ensure your browser accepts the
required Java applets.
2.3
Network requirements
Your network must meet the following requirements, to run the applications and to enable successful
communication between the cloud applications and the server.
Requirement
Why?
Connectivity
Minimum 2 MB connection speed
(recommended: 10 MB or higher)
8
Port availability
All communication is handled by the default port where the server is
available. This is usually Port 443 (SSL) or port 80 (HTTP). Ensure
these ports are available on each user machine.
Trusted certificates
Ensure the server certificates are signed correctly and trusted on
each user machine.
IP ranges
Ensure the IP Ranges of the Cloud Service are permitted on each user
machine.
Customer
© 2015 SAP SE. All rights reserved.
SAP Workforce Performance Builder Cloud
Running cloud applications
2.4
Local data storage
Although all content and all application sources are hosted by the Cloud Platform, the runtime files for the
applications that run locally (Producer, Instant Producer, and Navigator) and the working content need to be
stored on end users’ local machines. Therefore these machines need to comply with the individual application
requirements as mentioned for each application in chapter Application-specific requirements.
The SAP Workforce Performance Builder cloud applications and according content data are stored in the
following directories in users’ local application data by default.
Dataset
Storage path
SAP Workforce Performance
Builder cloud applications (all)
%TEMP%\wpb_cloud\
Workarea content
%LOCALAPPDATA%\CloudWA\
SAP Workforce Performance Builder Cloud
Running cloud applications
Customer
© 2015 SAP SE. All rights reserved.
9
3
Environmental individualizations
3.1
How to individualize the storage path
Workarea content
You can individualize the path where the workarea content will be stored. This enables you to store data statically
on machines, which are reset after usage, for example, virtual machines or Citrix environments.
1.
2.
3.
4.
5.
6.
Open Control Panel > System > Advanced System settings (in Windows 8 press W I N + X and select
System, then click Advanced System settings)
Click Environment Variables… .
Click New… below System variables list
(or alternatively the list User variables for <user>, if preferred as user-specific individualization).
Enter WPBCLOUD_WA_BASE into field Variable name.
Enter your individual path into field Variable value.
Click OK.
Application storage path
The storage path for the cloud applications can only be modified by modifying the TEMP user variable.
Note
Consider that this modification will affect all user specific temporary data written by your system and
other applications.
1.
2.
3.
4.
5.
10
Open Control Panel > System > Advanced System settings (in Windows 8 press W I N + X and select
System, then click Advanced System settings)
Click Environment Variables… .
Double-click the entry TEMP in list User variables for <user>.
Individualize the path in field Variable value.
Click OK.
Customer
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SAP Workforce Performance Builder Cloud
Environmental individualizations
4
User management
The Cloud Edition of the SAP Workforce Performance Builder Manager supports user authentication via SAML
based Single Sign-On and Basic Authentication.
Note
Consider that the Cloud Edition of the SAP Workforce Performance Builder Manager does not support the
usage of an Anonymous-Account.
4.1
How to connect your Corporate User Store with the SAML
Provider (SAP Cloud Identity)
To enable your users to logon to the Manager using SAML based Single Sign-On you need to connect your
Corporate User Store (SAML Provider, Active Directory or else) with the SAP Cloud Identity service. Using this
service your users are able to connect with any SAP Cloud application you registered for with their individual
corporate credentials.
•
•
4.2
Detailed information on the SAP Cloud Identity service
Detailed information on how to connect your Corporate User Store with SAP Cloud Identity service
What happens on SAML authentication?
In a SAML-based scenario each user is created automatically in the Manager on his first visit and automatically
logged on.
These users are created within the Organizational Unit Imported and are automatically assigned the role Learner.
Individual role or Organizational Unit assignments have to be done later by an administrator.
SAP Workforce Performance Builder Cloud
User management
Customer
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11
5
How to start cloud applications
The SAP Workforce Performance Builder cloud applications are started by workarea-specific links or directly from
within the Manager interface.
5.1
Start from the Manager interface
To start applications from within the Manager interface proceed as follows:
1.
2.
5.2
Logon to the Manager
Select the workarea you want to work with from menu item Workareas.
a. To start the Producer or the Instant Producer, click the link below the menu bar.
b. To start the Navigator, select a group with subtype Desktop Assistant. Then click menu item
Desktop Assistant at the top of the property sheet.
Build individual start links
You can build up individual start links to be provided by e-mail, as a shortcut, or another way. To do so, please use
the following templates and replace the red placeholders with your individual values.
Application
Link
Producer
http(s)://<domain>/<manager_instance>/wa/<workarea_id>/.producer
eg.: https://myserver/manager/wa/main/.producer
Instant Producer
http(s)://<domain>/<manager_instance>/wa/<workarea_id>/.ipro
eg.: https://myserver/manager/wa/main/.ipro
Navigator
Desktop Assistant
http(s)://<domain>/<manager_instance>/wa/<workarea_id>/group/<UID_of_deskt
op_assistant_group>/.inav
eg.: https://myserver/manager/wa/main/group/ GR_DCF904D28224F7B3/.inav
Single Navigation (Context assistant / Process assistant)
http(s)://<domain>/<manager_instance>/wa/<workarea_id>/project/<UID_of_navi
gation_project>/.inav
eg.: https://myserver/manager/wa/main/project/ PR_59982A779EEBB8B2/.inav
12
Customer
© 2015 SAP SE. All rights reserved.
SAP Workforce Performance Builder Cloud
How to start cloud applications
6
Application-specific requirements
6.1
SAP Workforce Performance Builder Producer (author
workplace)
Type
Specifications
Operating system
64 & 32 bit version of
•
Microsoft Windows Vista
•
Microsoft Windows 7
•
Microsoft Windows 8 (without tile mode)
Processor
Pentium IV, at least 1 GHz
Memory
A minimum of 4 GB
Hard drive
200 MB of free space
Browser
Internet Explorer 7.0 – 11.0
Soundcard
Any soundcard
For production of audio projects and book pages
Microphone
Any microphone
For recording of audio
Scenario
Requirement
SAP Business Suite
SAP GUI Scripting activated
(server-sided and role-specific)
Java Applications
Java Access Bridge installed
Windows Vista
Windows Automation API
Documentation Generation
MS Office (Word and PowerPoint) 2007 – 2013
PDF Generation
MS Office 2007 und Plug-In Microsoft Save as PDF
MS Office 2010 / MS Office 2013
Aris import
Symbio 4.2
(license required)
ViFlow
ViFlow 5.0
HPQC
HPQC 11
SAP Workforce Performance Builder Cloud
Application-specific requirements
Customer
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13
6.2
SAP Workforce Performance Builder Manager
Type
Specifications
Browser
(Client interface)
•
Internet Explorer 7.0 - 11.0
•
Firefox 17.0.9 ESR – 36.0
Note
Using an OSGi tomcat server, consider the missing support for instance names containing periods.
Rename server installation file before starting the deployment.
14
Customer
© 2015 SAP SE. All rights reserved.
SAP Workforce Performance Builder Cloud
Application-specific requirements
6.3
SAP Workforce Performance Builder Instant Producer
(author workplace)
Type
Specifications
Operating system
64 & 32 bit version of
•
Microsoft Windows Vista
•
Microsoft Windows 7
•
Microsoft Windows 8 (without tile mode)
Processor
Pentium IV, at least 1 GHz
Memory
A minimum of 1 GB
Hard drive
200 MB of free space
Browser
Internet Explorer 7.0 – 11.0
Scenario
Requirement
SAP Business Suite
SAP GUI Scripting activated
(server-sided and role-specific)
Java Applications
Java Access Bridge installed
Documentation Generation
MS Office (Word) 2007 – 2013
SAP Workforce Performance Builder Cloud
Application-specific requirements
Customer
© 2015 SAP SE. All rights reserved.
15
6.4
SAP Workforce Performance Builder Navigator (learner
workplace)
The SAP Workforce Performance Builder Navigator is essential for the playback of navigations.
Type
Specifications
Operating system
64 & 32 bit version of
•
Microsoft Windows Vista
•
Microsoft Windows 7
•
Microsoft Windows 8 (without tile mode)
Memory
A minimum of 1 GB
Hard drive
10 MB of free space
Browser
Internet Explorer 7.0 – 11.0
Scenario
Requirement
SAP GUI
Version 7.1 – 7.3
SAP Business Suite
SAP GUI Scripting activated
(server-sided and role-specific)
Windows Vista
16
Customer
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Windows Automation API
SAP Workforce Performance Builder Cloud
Application-specific requirements
6.5
Playback functionalities library, trainer, and book reader
(learner workplace)
You must comply with the following requirements in order to ensure that the library, the trainer, and the book
reader can be used flawless and that simulations can be successfully played back. There is neither a plug-in nor a
runtime environment or another proprietary client-installation needed.
Browser
Version
Internet Explorer
7.0 – 11.0
Firefox
Operating system
17.0.9 ESR – 36.0
Safari
4.0 – 5.1
Google Chrome
40
•
Microsoft Windows Vista
•
Microsoft Windows 7
•
Microsoft Windows 8
•
Microsoft Windows Vista
•
Microsoft Windows 7
•
Microsoft Windows 8
•
Mac OS X 10.5.x
•
Microsoft Windows Vista
•
Microsoft Windows 7
•
Microsoft Windows 8
•
Mac OS X 10.5.x
•
Microsoft Windows Vista
•
Microsoft Windows 7
•
Microsoft Windows 8
Supported mobile platforms
Content playback will also run in the default browsers of the following mobile platforms.
Note
The playback on mobile devices is supported for tablets only.
Platform
OS Version
Browser
Apple iOS
7, 8
Safari Mobile
Google Android
4.1.2
Stock Browser (AOSP)
(with deactivated Desktop View)
Windows Mobile
8
Internet Explorer 10
Note
A connection to the internet is required for the playback of content.
SAP Workforce Performance Builder Cloud
Application-specific requirements
Customer
© 2015 SAP SE. All rights reserved.
17
Common browser settings
Independent from your browser platform this browser settings are required for flawless display and playback.
Requirement
Why?
Enabled JavaScript
All functions are based on the use of JavaScript. You must enable
JavaScript.
Deactivated pop-up blocker
No matter which pop-up blocker you use, you must disable the
blocking of pop-ups for the location from which you are loading your
contents. Read the chapters on specific browsers for instructions on
how to disable built-in pop-up blocker functions.
Activated cookies
The attributes and settings for displaying and executing library,
trainer, and book reader are stored in cookies. You should therefore
activate cookies in your browser to ensure that these functions run
correctly.
Recommendation
In some cases, Flash contents are displayed incorrectly. If this problem occurs, uninstall and reinstall the
Flash plugin (do not simply update).
18
Customer
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SAP Workforce Performance Builder Cloud
Application-specific requirements
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