Artisan Digital Operating Manual

Artisan Digital Operating Manual
Operating manual
Atlantic Australasia Pty Ltd
4/13-25 Church Street
Hawthorn Victoria 3122 – Australia
Free call : 18 00 67 78 57
Phone : 03 98 52 95 99
Web :
Email : [email protected]
Phone : 0800 422 000
Fax : 04 38 00 509
Web :
Email : [email protected]
Caution, hot surface. Children must not lean on the appliance. Under certain circumstances, there is a risk that its
surface may cause burns to the skin of young children. If there is any risk of this at all, install a
protection grill. This device is not intended for use by persons (including children) with physical,
sensory or mental disability, or by persons lacking experience or knowledge, unless they have
received from a person in charge of their safety adequate supervision or preliminary instructions
on how to use the device.
Care must be taken at all times to keep children from playing with the device.
Do not introduce objects or paper into the device.
Do not totally or partially block the grilles on the front or inside of the appliance, as this may cause
overheating. If the supply cord is damaged, it must be replaced by a service agent or similarly
qualified person in order to avoid a hazard (applies to all units). All work to the inside of the
appliance must be carried out by a licensed electrician.
Caution: For safety reasons, and to avoid overheating, do not cover the heating
Appliances carrying this symbol must never be disposed of with household waste, but
must be collected separately for recycling.
At the end of their life, products must be collected and recycled according to local
regulations and ordinances.
When an appliance is installed at a higher altitude, the air output temperature rises
(around 10 ° C per 1000 m rise in ground).
Do not use the appliance if the power cable is damaged.
1. Installation
1.1 Installation rules
This appliance has been designed to be installed in residential
premises. Please consult your dealer if other circumstances apply.
It must be installed in accordance with professional standards, and
comply with the regulations in force in the country of installation.
The appliances are class II,
and protected from water splashes,
to IP 24. They may therefore be installed in volume 2 of shower
rooms. It must be impossible for anyone using the shower or bath to
reach the appliance’s controls, however.
- Respect minimum distances to obstacles when positioning the appliance.
If the wall-coating in the room is laid over foam, there must be a
wedge placed beneath the appliance’s support bracket, of the same
thickness as the foam, to maintain a free space behind the appliance
so as not to interfere with its adjustment.
Do not install the appliance:
- In a draught that could affect its adjustment (beneath a centrallycontrolled mechanical fan unit, etc.).
- Underneath a fixed mains socket.
- In volume 1 of bathrooms.
- Near curtains or any other flammable materials.
The air outlet grid and control unit must be visible at the top of the appliance.
1.2 Installing the appliance
1.2.1 Moveable version
A moveable unit (appliances with plug and feet attachment kit) must be placed on a horizontal
See the assembly instructions for the feet attachment kit.
Do not use this heating appliance near a bath, shower or swimming pool.
Do not use this heating appliance in small rooms, when people with limited mobility are present
who cannot leave the room unaided, unless constant supervision is provided.
1.2.2 Fixed version Release the appliance’s latching bar
We recommend you place the appliance flat on the ground.
- Use a screwdriver to raise the tongue of the fitting,
carefully so as not to distort it.
While keeping the tongue raised, push the latching bar
downwards to release the latches at the top.
- Pivot the latching bar around the lower latches. Remove
the latching bar. Fix the latching bar in place
Place the latching bar on the floor against the wall.
- Locate the drilling points A. These show you where the lower
fastenings are.
- Lift the latching lug, aligning it with the drilling point A to locate the
drilling points B. These show you where the upper fastenings are.
- Drill the four holes, and insert the plugs. If extra support is needed,
use special plugs (e.g.: in plasterboard).
Position the latching bar and screw in place. Connect the appliance
- The panel heater must be powered with 220V - 240V 50/60Hz
- The panel heater must be connected to the mains, either by a 2-wire cable (Brown = Phase, Blue
= Neutral) or via a power socket.
In humid areas such as bathrooms and kitchens the power socket must be installed at least 25
cm above the floor.
- The appliance must not be earthed. Lock the appliance onto latching bar
Place the appliance at an angle on the supports S1.
Pivot the appliance to place it on the supports S2.
- Lower the appliance onto latching bar. The appliance clicks in place,
showing it is fixed and latched.
- To release the appliance from the latching bar, use a flat-head
screwdriver and push the tongue (top left of the latching bar behind the
appliance) towards the wall. Lift the appliance while holding the tongue
with the screwdriver. Swing it forward then lift it off the supports S1.
2. Operation
2.1 Control unit
ECO Mode COMFORT Mode Timer Mode Frost-­‐free Mode PROG Mode (only valid for Pilot Wire versions) ON/OFF button Display: -­‐time -­‐ temperature setting 2.2 How to use
Temperature setting buttons Heating indicator 2.2.1 Start/stop your appliance
The first time it is powered up, the appliance is in Comfort mode. The default Comfort setting is
19°C and the ECO setting is 16°C.
Press / to turn on the appliance The last mode used will be displayed, along with its setting. Give a long press on / to turn off the appliance 2.2.2 Locking controls
You can lock the controls with a long pressure simultaneously on
buttons to prevent unauthorised people from altering them.
Give a long press on the
the controls. buttons simultaneously to release
2.2.3 Choose the heating mode
Description When to use this mode
When you are away for a long period. The frost-free temperature is
set to around 7°C and cannot be changed
Energy-saving. Default temperature 3°C below the comfort
Comfort Used to select the preferred comfort temperature
Lets you set a timer to start or stop Comfort mode
(Only valid for Pilot Wire versions)
Lets you programme Comfort and Eco modes for when the room is
occupied, by connecting the pilot wire to a programmer. Frost-free mode
Press the /
button repeatedly until the indicator below the
pictogram lights up.
The display then shows the 7°C setting, which cannot be
changed. ECO mode
Press the /
button repeatedly until the indicator below the
ECO pictogram lights up.
The display remembers the last value stored for the associated
ECO setting. You can change it by pressing :
- min value = 12°C
- max value = Comfort -1°C
After 5s with no activity, the selected temperature is automatically
validated. The display then shows the ambient temperature. Note: The default ECO temperature is 3°C below Comfort temperature Comfort mode
Press the /
button repeatedly until the indicator below the
pictogram lights up.
The display remembers the last value stored for the associated
Comfort setting. You can change it by pressing
in the range
13°C/28°C. After 5s with no activity, the selected temperature is
automatically validated. The display then shows the ambient
If you reduce the Comfort setting below the ECO setting, the
latter then automatically drops by 1°C below the new Comfort
setting. Timer mode
Timer mode lets you control the times you are absent or present in the premises.
In Timer On, the appliance goes to Comfort mode after the selected period (1 to 24 hours).
In Timer Off, the appliance operates in Comfort mode then shuts off after the selected period (1 to
24 hours).
Press the
button repeatedly until the indicator below the
lights up.
The display remembers the last option stored: "on" or "off"
flashes. You can change the option by pressing:
Once the option is selected, press /
to open the timer
duration. Set the period in hours by pressing . PROG mode (option valid for appliances with pilot wire)
Press the /
button repeatedly until the indicator below the
lights up.
The indicator beneath the ECO pictogram or
also lights up,
according to the command received on the pilot wire.
The display shows the setting for the current mode, ECO or
Comfort, that can be changed as shown above. Calibrate your appliance (to match the actual temperature to the temperature displayed)
Press and hold buttons and /
The display shows the current offset value (default 0.0℃).
in 1°C steps to change the value (+3°C/-3°C).
To quit calibration, press the button / .
The display returns to the current mode.
Note: If no button is pressed for 5s or more, it quits calibration
mode automatically. Note: If the appliance is disconnected, the last settings are saved: The appliance always restarts
to display the current mode, even if the power cut occurs during the calibration phase.
3. Advice for users It is no good putting the appliance at its maximum setting, the room temperature will not increase
any faster. If you are out for several hours, consider lowering the temperature. Absent for: less
than 2 hours, do not touch the setting / from 2 to 24 hours, use Timer mode / over 24 hours or in
the summer, use frost-free mode .
If you have several appliances in one room, let them operate together, so you have a more
uniform temperature while optimising power consumption. This also applies to an empty room,
where it is better to let the appliance run at a lower setting, rather than turn it off completely.
4. Maintenance In order to maintain the performance of the appliance, you should use a vacuum cleaner or brush
twice a year to remove the dust from the upper and lower grids. Every five years, a maintenance
engineer should check the inside of the appliance. In a polluted atmosphere, dirty marks could
appear on the appliance's grille. This is because of the poor quality of the ambient air. In this case,
it is advisable to check that the room is properly ventilated (fan, air intake, etc.) and that the air is
clean. Such dirty marks are no reason to have the appliance replaced under the terms of the
The casing of the appliance can be cleaned with a damp cloth, do not use abrasive products.
5. Troubleshooting The appliance is not heating: Check that the installation circuit-breakers are engaged. Check the
room air temperature. For models fitted with a programmer, check it is in COMFORT mode.
The appliance is constantly heating: check the appliance is not in a draught, or whether the
temperature setting has been changed.
The appliance does not follow the programmed commands (pilot wire model): Check that the
programming unit is being properly used.
The surface of the appliance is very hot: check the power is correct for the surface area of your
room (we recommend 100W / m2) and the appliance is not in a draught that would affect its
Electronic appliances with a microprocessor could be affected by some serious mains
disturbances (not compliant with CE regulations defining interference protection levels). If there
are any problems (thermostat jammed, etc.) cut the appliance power supply (fuse, circuit-breaker,
etc.) then restart the appliance after 5 mins.
If the problem often recurs check the power supply from your energy provider.
6. Warranty conditions DOCUMENT to be RETAINED BY USER (This certificate should only be produced if you are making a complaint, attached with the invoice
of the purchase)
- This guarantee is applicable for 7 years from the date of original purchase and upgradable by
online registration. Conditions apply.
- Our goods come with guarantees that cannot be excluded under the Australia Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and failure does not amount to a major failure.
- The benefits provided by this Warranty are in addition to all other rights and remedies in respect
of the product which the consumer has under the competition and Consumer Act 2010.
- This guarantee excludes damage by neglect, shipping or accident and any damage due to
incorrect installation, use or purposes other than those intended or failure to observe the
The replacement parts will be supplied free of charge however Atlantic does not accept
responsibility for freight, labour charges or losses in transit.
- Atlantic Australasia Pty Ltd reserves the right to reject any warranty claims used in conditions
other than domestic purpose or connected to non-approved power boards, extension leads,
double adaptors and power boards. All products returned to retail stores for replacement must be
pre-approved by Atlantic Australasia.
* This information is shown on the plate which can be seen on the left-side or behind the front grille of the unit.
- Fax : 04 38 00 509 - Web : - Email : [email protected]
INSTALLER’S STAMP 4/13-25 Church Street
Hawthorn Victoria 3122 – Australia
Free call : 18 00 67 78 57
Phone :03 98 52 95 99 - Fax : 03 98 52 98 44
Web :
Email : [email protected]
FOR WARRANTY UPGRADE, please register at :
Australia :
New Zealand :
A Norms, quality labels B Commercial name C Commercial reference D Manufacturing reference On the left side of the appliance E Serial no. F Manufacturer's no. 
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