Artwork for User Defined (3.5" x 7") Produced by DAZzle Designer 2002, Version 4.3.08 Layout: C:\Documents and Settings\g6rr1b\My Documents\MDA-SOU\DAZZLE\TEMPLATE\BRM No9.LYT (c) Envelope Manager Software, www.EnvelopeManager.com, (8 February 9, 2009 11:00:18 U.S. Postal Service, Serial #NO ADVANCED BIONICS, LLC BIONIC EAR ASSOCIATION MANN BIOMEDICAL PARK 25129 RYE CANYON LOOP VALENCIA CA 91355-9720 POSTAGE WILL BE PAID BY ADDRESSEE FIRST-CLASS MAIL PERMIT NO. 317 BUSINESS REPLY MAIL SANTA CLARITA CA NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES AB’s Commitment to You HEADQUARTERS Advanced Bionics, LLC 12740 San Fernando Road Sylmar, CA 91342 USA 877.829.0026 in USA and Canada 661.362.1400 661.362.1500 Fax 800.678.3575 TTY [email protected] EUROPE Advanced Bionics SARL 76 rue de Battenheim 68170 Rixheim, France +33.3.89.65.98.00 +33.3.89.65.50.05 Fax [email protected] ASIA-PACIFIC Advanced Bionics Asia-Pacific Limited Suite 4203 42/F, Tower One, Lippo Centre 89 Queensway, Hong Kong 852.2526.7668 852.2526.7628 Fax [email protected] MAY09_3-01032-Rev1 LATIN AMERICA Advanced Bionics Mann Biomedical Park 25129 Rye Canyon Loop Valencia, CA 91355, USA 661.362.1840 661.362.4604 Fax [email protected] 2009 Advanced Bionics, LLC and its affiliates. © All rights reserved. Request Information Get information on AB products; educational materials, resources and references; news and events; and a whole lot more. Comprehensive Warranty Your internal implant is covered for 10 years; the external processor for three years, including a one-time loss and damage coverage. Technical Support Hotline Highly trained representatives provide immediate assistance 12 hours a day (5 a.m. – 5 p.m. PST), Monday through Friday—with emergency paging access on weekends. Clinic Finder AB offers a comprehensive listing of cochlear implant clinics around the world. Insurance Reimbursement Services AB’s insurance experts provide comprehensive assistance including reviews of your coverage, pre-authorization services, direct billing, and help with Medicare. Webstore Convenient, 24/7 online shopping for parts and accessories. BIONIC EAR BASICS A Journey to Choosing Cochlear Implants 48-Hour Product Replacement Should any part of your system break, AB will ship you the necessary replacement part(s) within 48 hours (two business days). Online Chat Support Along with phone support, AB also offers online chat support for technical or general assistance, as well as any other questions you may have. By Advanced Bionics the next steps of your journey Learn more about how Harmony can change your life or the life of your child. To help you learn more, AB has created the Bionic Ear Association (BEA), a support network of recipients, parents, and professionals who offer assistance by providing you and your loved ones with information, education, and guidance. The process is easy, and we’ll make it even easier by helping you with each and every step. 2. Learn more about life with cochlear implants by connecting with a recipient. Contact the BEA at 866.844.HEAR (4327) today and request a personal mentor or connect online at www.BionicEar.com. 3. Ask for a FREE DVD and brochure, Getting Ready for a Bionic Ear. AB believes the more you know, the more comfortable you will feel. That’s why it developed this informative DVD that explains the surgical process, what to do to prepare yourself, and what to expect in the recovery process and during initial stimulation. For a copy of this free DVD, contact the BEA by calling 866.844.HEAR (4327), visiting the BEA’s website at www.BionicEar.com, or sending an email to [email protected] It’s EASY to CONTACT One of the best resources for learning more about what to expect on your journey to better hearing is a person who’s gone through the process and can relate to what you’re going through now. Through the BEA’s mentoring program, you can directly connect with another cochlear implant recipient or parent who can assist you in navigating the process of choosing and living with cochlear implants. the Bionic Ear Association Want to learn more about life with a cochlear implant or the Harmony HiResolution Bionic Ear System by AB? • Call the Bionic Ear Association Hotline 866.844.HEAR (4327) The BEA hotline is staffed by experienced cochlear implant audiologists who can answer your questions, provide support, and connect you with a recipient volunteer to be your personal mentor. Just complete this postage-paid card and drop it into any mailbox. A representative from the Bionic Ear Association will contact you. • Connect with a Mentor Online (www.BionicEar.com) Read the stories and profiles of many Bionic Ear recipients who volunteer as personal mentors. From these profiles, you can select one or more mentors who you feel might best understand your own experience. Once you’ve identified a mentor or mentors, it’s easy to initiate an online communication. Name:________________________________________ Address:_ _____________________________________ City:__________________________________________ State/Zip Code:________________________________ Country:_ _____________________________________ Email Address:_________________________________ Telephone:_ ___________________________________ Call the Bionic Ear Association at 866.844.HEAR (4372) or email the BEA at [email protected] 14 BIONIC EAR BASICS A Journey to Choosing Cochlear Implants • Join the Hearing Journey Online Community (www.HearingJourney.com) Share your own experience with other recipients and candidates. • Find a BEA Chapter or Local Seminar/Event (www.BionicEar.com) You can meet recipients in your region who will help you learn more about life with a bionic ear. Make new friends with whom you can share your journey. GLUE AREA To get started, simply: 1. Discover if you are a candidate by checking with a qualified audiologist and your insurance company. To locate a center near you, and/or to find support for insurance authorization, contact the BEA at 866.844.HEAR (4327) or visit their website at www.BionicEar.com for a list of clinics worldwide. MAKE a CONNECTION
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