06j0791

06j0791
IBM Netfinity Servers
IBM Netfinity 7000 - Type 8651
Models RH0, RM0, TH0, TM0
Hardware Maintenance
Manual Supplement
October 1997
We Want Your Comments!
(Please see page 192)
S06J-0791-00
IBM Netfinity Servers
IBM Netfinity 7000 - Type 8651
Models RH0, RM0, TH0, TM0
Hardware Maintenance
Manual Supplement
October 1997
We Want Your Comments!
(Please see page 192)
IBM
S06J-0791-00
Note
Before using this information and the product it
supports, be sure to read the general information
under “Notices” on page 196.
First Edition (October 1997)
The following paragraph does not apply to the United
Kingdom or any country where such provisions are
inconsistent with local law: INTERNATIONAL
BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions,
therefore, this statement may not apply to you.
This publication could include technical inaccuracies or
typographical errors. Changes are periodically made to
the information herein; these changes will be incorporated
in new editions of the publication. IBM may make
improvements and/or changes in the product(s) and/or the
program(s) described in this publication at any time.
This publication was developed for products and services
offered in the United States of America. IBM may not offer
the products, services, or features discussed in this
document in other countries, and the information is subject
to change without notice. Consult your local IBM
representative for information on the products, services,
and features available in your area.
Requests for technical information about IBM products
should be made to your IBM reseller or IBM marketing
representative.
Copyright International Business Machines
Corporation 1996, 1997. All rights reserved.
Note to U.S. Government users–Documentation related to
Restricted rights–Use, duplication, or disclosure is subject
to restrictions set forth in GSA ADP Schedule Contract
with IBM Corp.
ii
Netfinity Server HMM
About This Supplement
This supplement contains diagnostic information,
Symptom-to-FRU Indexes, service information, error
codes, error messages, and configuration information for
the Netfinity 7000 - Type 8651.
Important
This manual is intended for trained servicers who are
familiar with IBM PC Server products.
Before servicing an IBM product, be sure to review
“Safety Information” on page 180.
Online Support
Use the World Wide Web (WWW) or the IBM PC
Company BBS to download Diagnostic, BIOS Flash, and
Device Driver files.
File download address is:
http://www.us.pc.ibm.com/files.html
The IBM PC Company BBS can be reached at (919)
517-0001.
IBM Online Addresses:
The HMM manuals online address is:
http://www.us.pc.ibm.com/cdt/hmm.html
The IBM PC Company Support Page is:
http://www.us.ibm.com/support/index.html
The IBM PC Company Home Page is:
http://www.pc.ibm.com
iii
Related Publications
The following publications are available for IBM products.
For more information, contact IBM or an IBM Authorized
Dealer.
iv
For Information About
See Publication
PC Servers
IBM PC Servers Hardware
Maintenance Manual
(S30H-2501)
PS/2 Computers
IBM Personal System/2
Hardware Maintenance
Manual (S52G-9971)
PS/ValuePoint Computers
IBM PS/ValuePoint
Hardware Maintenance
Service and Reference
(S61G-1423)
Laptop, Notebook, Portable,
and ThinkPad Computers
(L40, CL57, N45, N51,
P70/P75, ThinkPad 300,
350, 500, 510, 710T,
Expansion Unit, Dock I,
Dock II)
IBM Mobile Systems
Hardware Maintenance
Manual Volume 1
(S82G-1501)
ThinkPad Computers
(ThinkPad 340, 355, 360,
370, 700, 701, 720, 750,
755)
IBM Mobile Systems
Hardware Maintenance
Manual Volume 2
(S82G-1502)
ThinkPad Computers
(ThinkPad 365, 560, 760,
SelectaDock)
IBM Mobile Systems
Hardware Maintenance
Manual Volume 3
(S82G-1503)
Monitors (Displays)
(February 1993)
IBM PS/2 Display HMM
Volume 1 (SA38-0053)
Monitors
(December 1993)
IBM Color Monitor HMM
Volume 2 (S71G-4197)
IBM Monitors (P/G Series)
(July 1996)
IBM Monitor HMM
Volume 3 (S52H-3679)
IBM 2248 Monitor
(February 1996)
IBM Monitor HMM
Volume 4 (S52H-3739)
Disk Array technology
overview and using the IBM
RAID Configuration Program
Configuring Your Disk Array
booklet (S82G-1506)
Installation Planning for
Personal System/2
computers
Personal System/2
Installation Planning and
Beyond (G41G-2927)
Installation Planning for
Advanced Personal
System/2 Servers
Advanced PS/2 Servers
Planning and Selection
Guide (GG24-3927)
Netfinity Server HMM
Contents
About This Supplement . . . . . . . . . . . . . .
Online Support
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Related Publications
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IBM Netfinity 7000 - Type 8651 . .
General Checkout . . . . . . . . .
Diagnostics . . . . . . . . . . . .
Features . . . . . . . . . . . . .
Additional Service Information . . .
Locations . . . . . . . . . . . . .
Symptom-to-FRU Index . . . . . .
Undetermined Problems . . . . . .
Parts Listing (Models RH0, RM0, TH0,
8651) . . . . . . . . . . . . . .
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Related Service Information . .
Safety Information
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Battery Notice (Lithium) . . . . .
Battery Notice (Nickel Cadmium) .
Laser compliance statement . . .
Send Us Your Comments! . . . .
Problem Determination Tips . . .
Phone Numbers, U.S. and Canada
Notices . . . . . . . . . . . . .
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vi
Netfinity Server HMM
IBM Netfinity 7000 - Type 8651
Attention
Due to the weight of the server, do not attempt to
lift the server by yourself. To avoid possible
injury while lifting the server, get three or more
additional people to help you.
The tower model of the server has casters for
easier moving. To prevent unexpected
movement of the server, make sure that the
casters are locked into place, except when you
are moving the server.
General Checkout . . . . . . . . . . . . . . . .
Diagnostics . . . . . . . . . . . . . . . . . . .
Power-On Self-Test (POST)
. . . . . . . . .
POST Beep Codes
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Test Programs . . . . . . . . . . . . . . . .
Error Log
. . . . . . . . . . . . . . . . . .
Error Messages . . . . . . . . . . . . . . .
Option Diskettes . . . . . . . . . . . . . . .
The Startup Menu of the Diagnostic Tests . . .
Program Navigation
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Function Keys
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Command Line Options . . . . . . . . . .
Run-Time Flags
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Starting the Diagnostic Programs . . . . . . .
The Test Window . . . . . . . . . . . . .
Using the Test Selection . . . . . . . . . . .
Creating Test Scripts . . . . . . . . . . .
Options
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Configuration Menu . . . . . . . . . . . .
POST Error Codes and Messages
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SCSI Messages . . . . . . . . . . . . . . .
Status Indicators . . . . . . . . . . . . . . .
Cooling-Failure Status Indicators
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Power Supply Status Indicators
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Power Up Sequence
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Hot-Swap Drive Status Indicators
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Using the File Editor . . . . . . . . . . . . .
Features . . . . . . . . . . . . . . . . . . . .
Additional Service Information . . . . . . . . . .
Configuration Conflicts . . . . . . . . . . . .
Configuring EISA, ISA, and PCI Adapters . . .
ISA or EISA Option Diskettes . . . . . . .
Configuration Files
. . . . . . . . . .
Diagnostic Files . . . . . . . . . . . .
Device Drivers
. . . . . . . . . . . .
Sample Applications . . . . . . . . . .
Configuring the Advanced Systems Management
Adapter
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Configuration Considerations
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Copyright IBM Corp. 1996, 1997
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1
Configuring System Resources
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Configuring the Adapter . . . . . . . . . . .
Device Driver Installation
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Configuring the Server . . . . . . . . . . . . .
External SCSI Devices . . . . . . . . . . . . .
Cabling Requirements
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Setting SCSI IDs for External Devices . . . .
Installation Procedure . . . . . . . . . . . .
Hardware Configuration Conflicts . . . . . . . .
Resolving Software Configuration Conflicts . .
SCSISelect Utility Program . . . . . . . . . . .
Starting the SCSISelect Utility Program
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SCSISelect Utility Program Options
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Configure/View Host Adapter Settings
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SCSI Disk Utilities . . . . . . . . . . . .
Performing a Low-Level Disk Format . . . . .
When To Use the Low-Level Format
Program . . . . . . . . . . . . . . . .
Starting the Low-Level Format Program . .
Security . . . . . . . . . . . . . . . . . . . .
Password Overview . . . . . . . . . . . . .
User Password
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Administrator Password
. . . . . . . . .
Setting the Drive-Startup Sequence
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Secure Mode . . . . . . . . . . . . . . . .
Setup Program
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Starting the Setup Program . . . . . . . . .
Changing Settings
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Printing and Restoring CMOS Default Settings
Disabling the Diskette Drive and CD-ROM Drive
Defining the Startup Device . . . . . . . . .
System Configuration Utility Program . . . . . .
Starting the System Configuration Utility
Program
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Defining Configuration Settings
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Utilities . . . . . . . . . . . . . . . . .
Step 1: About System Configuration
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Step 2: Add and Remove Boards . . . . .
Step 3: Change Configuration Settings
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Advanced Options . . . . . . . . . . . .
Step 4: Save Configuration . . . . . . . .
Step 5: View Switch/Jumper Settings . . .
Step 6: Exit . . . . . . . . . . . . . . .
Recording the System Configuration Utility
Program Settings . . . . . . . . . . . . .
Specifications . . . . . . . . . . . . . . . . .
Locations . . . . . . . . . . . . . . . . . . . . .
1 MB Processor Card (FRU No. 12J3352) . . . .
SCAN Jumpers . . . . . . . . . . . . .
Fan Sink Connectors
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Active/Passive Jumper . . . . . . . . . .
Processor Speed Jumper
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L2 Cache Jumper . . . . . . . . . . . .
Fan Fail Harness Connectors
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Netfinity Server HMM
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5-Volt Regulator Card
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5.25-Inch Removable-Media Drive
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AC Power Assembly . . . . . . . . . . . . .
Adapters
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Adapter Considerations . . . . . . . . . .
Adapter Installation . . . . . . . . . . . .
Verifying Compatibility between Network
Adapters and Device . . . . . . . . .
Cabling Example for the ServeRAID Adapter
Advanced Systems Management Adapter Battery
Central Electronics Complex (CEC) . . . . . .
Controls . . . . . . . . . . . . . . . . . . .
Control Panel FRUs . . . . . . . . . . . . .
Cover (Sides) . . . . . . . . . . . . . . . .
Cover (Top) . . . . . . . . . . . . . . . . .
Diskette Drive . . . . . . . . . . . . . . . .
Door
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Expansion Bays . . . . . . . . . . . . . . .
Front Bezel
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Front Bezel Cap . . . . . . . . . . . . . . .
Hot-Swap Drive Installation . . . . . . . . . .
Hot-Swap Drive Replacement
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Hot-Swap Fan Replacement
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Hot-Swap Power Supplies
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Power Up Sequence
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Hot-Swap Power Supply Installation . . . .
Hot-Swap Power Supply Removal . . . . .
Input/Output Connectors and Expansion Slots .
Input/Output Ports . . . . . . . . . . . . . .
Serial Port . . . . . . . . . . . . . . . .
Parallel Port
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Video Port . . . . . . . . . . . . . . . .
Keyboard and Auxiliary-Device Ports . . . .
UltraSCSI Ports
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Internal Drives . . . . . . . . . . . . . . . .
Internal Drive Bays . . . . . . . . . . . .
Considerations . . . . . . . . . . . . . .
LED Card Bracket Assembly . . . . . . . . .
LED Light Guide with Icons . . . . . . . . . .
Media/Switch Panel Trim . . . . . . . . . . .
Memory Board/Memory-Module Kits
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Microprocessor
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Microprocessor Installation
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Non-Maskable Interrupt (NMI) Button . . . . .
Power Backplane Card . . . . . . . . . . . .
Connectors . . . . . . . . . . . . . . . .
J1, J2
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J3
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J5
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J6
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J7
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J8
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J9
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IBM Netfinity 7000 - Type 8651
3
Power Backplane Removal
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Preinstallation Steps (All Bays) . . . . . . . .
Processor or Memory Board
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Processor or Memory Board Removal . . .
Processor or Memory Board Installation
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SCSI Backplane . . . . . . . . . . . . . . .
Jumper Settings
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Removal . . . . . . . . . . . . . . . . .
SCSI Drives . . . . . . . . . . . . . . . . .
SCSI IDs . . . . . . . . . . . . . . . . .
Termination (Internal SCSI Devices) . . . .
Server Installation/Removal . . . . . . . . . .
Preparing the Rack . . . . . . . . . . . .
Installing the Server in the Rack . . . . . .
Removing the Server from a Rack . . . . .
Disassembling the Drawer Hardware . . . .
Status Indicators . . . . . . . . . . . . . . .
System Board . . . . . . . . . . . . . . . .
System Board Removal . . . . . . . . . .
System-Board Configuration Jumpers
. . .
Enabling BIOS Recovery Mode (J6A1)
.
BIOS Boot Block Jumper Setting (J6A1)
Video-Sleep-Register Address Setting
(J6A2)
. . . . . . . . . . . . . . .
BIOS Write Jumper Setting (J6A4) . . .
System-Board Configuration Switch Settings
NVRAM and RTC Settings (Switch S6A1-1)
Clearing All Passwords (Switch S6A1-2)
Vacuum Florescent Display Panel
. . . . . .
Video Memory . . . . . . . . . . . . . . . .
Symptom-to-FRU Index . . . . . . . . . . . . .
Beep Codes . . . . . . . . . . . . . . . . .
Error Codes . . . . . . . . . . . . . . . . .
Error Symptoms . . . . . . . . . . . . . . .
Undetermined Problems . . . . . . . . . . . . .
Parts Listing (Models RH0, RM0, TH0, TM0 - Type
8651) . . . . . . . . . . . . . . . . . . . . .
Front View
. . . . . . . . . . . . . . . . .
Rear View . . . . . . . . . . . . . . . . . .
Rack Mounting FRUs (Models RH0, RM0 - Type
8651)
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Cables
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Keyboards (101/102 Key)
. . . . . . . . . .
Power Cords
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4
Netfinity Server HMM
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General Checkout
This general checkout procedure is for IBM Netfinity 7000 Type 8651 computers.
Diagnostic error messages appear when a test program
finds a problem with a hardware option. For the test
programs to properly determine if a test Passed, Failed, or
Aborted, the test programs check the error-return code at
test completion.
General error messages appear if a problem or conflict is
found by an application program, the operating system, or
both. For an explanation of these messages, refer to the
information supplied with that software package.
A failed system might be part of a shared DASD cluster
(two or more systems sharing the same external storage
device(s)). Prior to running diagnostics, verify that the
failing system is not part of a shared DASD cluster.
A system might be part of a cluster if:
The customer identifies the system as part of a
cluster.
One or more external storage units are attached to
the system and at least one of the attached storage
units is additionally attached to another system or
unidentifiable source.
One or more systems are located near the failing
system.
If the failing system is suspect to be part of a shared
DASD cluster, all diagnostic tests can be run except
diagnostic tests which tests the storage unit (DASD
residing in the storage unit) or the storage adapter
attached to the storage unit.
Notes
1. For systems that are part of a shared DASD
cluster, one test at a time in looped mode. Do
not run all tests in looped mode, as this could
enable the DASD diagnostic tests.
2. If multiple error codes are displayed, diagnose
the first error code displayed.
3. If the computer hangs with a POST error, go to
the “Symptom-to-FRU Index” on page 156.
4. If the computer hangs and no error is displayed,
go to “Undetermined Problems” on page 168.
5. Power Supply problems, see “Status Indicators”
on page 18.
6. Safety information, see “Safety Information” on
page 180.
7. For intermittent problems, check the error log;
see, “Error Log” on page 8.
IBM Netfinity 7000 - Type 8651
5
(CONTINUED)
001
IS THE SYSTEM PART OF A CLUSTER?
Yes No
002
Go to Step 004.
003
Schedule maintenance with the customer. Shut down all
systems related to the cluster. Run storage test.
004
Note
Use the Setup program to define the CD-ROM drive
as the First Boot Device. Refer to “Defining the
Startup Device” on page 44
–
–
–
–
–
–
Power-off the computer and all external devices.
Check all cables and power cords.
Set all display controls to the middle position.
Power-on all external devices.
Power-on the computer.
Insert the System CD-ROM into the CD-ROM drive;
then, press Ctrl+Alt+Del.
– Check for the following responses:
1. One beep.
2. Readable instructions or the Main Menu.
DID YOU RECEIVE THE CORRECT RESPONSES?
Yes No
005
Find the failure symptom in “Symptom-to-FRU Index”
on page 156.
006
– Run the Netfinity 7000 Diagnostics Test. If necessary,
refer to “Starting the Diagnostic Programs” on page 13
and “Using the Test Selection” on page 14.
If you receive an error, go to “Symptom-to-FRU Index”
on page 156.
6
Netfinity Server HMM
Diagnostics
The following tools are available to help you identify and
resolve hardware-related problems:
Power-on self-test (POST)
POST beep codes
Test programs
Error messages
Error Log (Event Log)
Option Diskettes
Power-On Self-Test (POST)
Each time you power-on the system, it performs a series of
tests that check the operation of the system and some
options. This series of tests is called the power-on
self-test, or POST. POST does the following:
Checks some basic system-board operations
Checks the memory operation
Starts the video operation
Detects and initializes ISA devices
Detects and configures EISA devices
Detects and configures PCI devices
Verifies that the diskette drive, hard disk drive, and
other installed devices are working
Check the indicator lights on the front of the server and the
back of the power supplies. Verify that all of the amber
lights are off. If an amber lights are on, see “Status
Indicators” on page 18 Verify that both green LEDs on the
back of the power supplies are on. Verify that all server
devices are operating properly. If a device is not operating
properly, ensure that it is not defective and is installed
correctly. Replace defective devices and reinstall any
device that is not installed correctly.
If POST finishes without detecting any problems, a single
beep sounds and the first screen of the operating system
or application program appears. If no operating system is
installed, the system prompts you to insert bootable media.
Refer to the information that came with the ServerGuide
package for instructions on installing an operating system.
If POST detects a problem, an error message appears on
the screen. A single problem can cause several error
messages to appear. When you correct the cause of the
first error message, the other error messages probably will
not appear on the screen the next time you power-on the
system.
POST Beep Codes
POST generates one or more beeping sounds to indicate
that the tests detect an error.
One beep and the appearance of text on the monitor
indicate successful completion of the POST. If the server
IBM Netfinity 7000 - Type 8651
7
halts before POST completes, one or more beeps are
emitted to indicate that POST detects an error. For a
complete list of beep codes, see “Beep Codes” on
page 156.
Test Programs
Use the test (diagnostic) programs to test the IBM
components of the system and some external devices.
The amount of time required to test all components
depends on the number of components. The more
optional adapters and devices attached to the system, the
longer the testing takes.
If you cannot determine whether a problem is caused by
the hardware or by the software, you can run the test
programs to confirm that the hardware is working correctly.
The Server diagnostic programs identify most problems
associated with the major components of the system.
These programs test the system board, hard disk drives,
diskette drives, CD-ROM drives, RAM, serial and parallel
ports, video adapter, printer, keyboard, and mouse.
Test options let you run groups of tests in a batch, specify
parameters to use for each test (for example, video
modes, port addresses, and so on), specify the number of
passes you want to run (one to continuous), log the test
results to a text format file, and save all test settings for
future use.
Error Log
The error log (VIEWLOG.EXE) contains all the POST,
system, and intermittent errors that occur in the server.
Note
The error log's default configuration setting is enable.
Use the ViewLOG.exe program located in the root
directory on IBM Netfinity 7000 System CD-ROM to:
View the error log
Copy the error log to a diskette.
To reset the error log (when full), use the Resetlog.exe
program located in the root directory on IBM Netfinity 7000
System CD-ROM . The program will prompt you for a
yes/no to confirm the action before deleting the log.
Error Messages
Messages generated by the software—the operating
system or application programs—generally are text
messages, but they also can be numeric. Basically, there
are four types of error messages. These include POST
error messages, diagnostic error messages, POST beep
codes, and software-generated messages.
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Netfinity Server HMM
Error
Message
Description
POST
Error
Messages
Appear when, during startup, POST finds
problems with the hardware or detects a
change in the hardware configuration. A list
of these error messages is given in
“Symptom-to-FRU Index” on page 156.
POST
Beep
Codes
Are sounds emitted from the speaker, if
POST finds a problem. One beep indicates
the POST completed successfully. If the
server halts while running POST, one or
more beeps indicate that a problem was
found by the POST. A list of the beep error
codes is given in “Symptom-to-FRU Index”
on page 156.
Diagnostic
Error
Messages
Appear when a test program finds a problem
with a hardware option. Normally, these
messages are text, but they can be numeric.
The test programs will generate one of the
following return codes:
SoftwareGenerated
Error
Messages
0
A return code of “0”
indicates that the
device passed its
test.
1
A return code of “1”
indicates that the
device failed its
test.
2 or higher
A return code of “2”
or higher indicates
that the test
stopped.
Appear if a problem or conflict is found by an
application program, the operating system, or
both. For an explanation of these
messages, refer to the information that
comes with your software package.
Option Diskettes
An optional device or adapter might come with a diskette.
Option Diskettes usually contain diagnostic files or
configuration files that the system needs to recognize and
activate the option.
If the optional device or adapter comes with an Option
Diskette, you might need to install some configuration
(.CFG) files or diagnostic files (.EXE or .COM). See “ISA
or EISA Option Diskettes” on page 27 for instructions on
installing the configuration files.
The Startup Menu of the Diagnostic
Tests
The Startup Menu is the starting point for all of the
diagnostic tests. It contains the following selections:
IBM Netfinity 7000 - Type 8651
9
Run Netfinity 7000 Diagnostics When you select
this choice from the Startup Menu, the Diagnostics
Menu appears. The Diagnostics Menu contain the
following selections:
– Test allows you to specify an individual module
(or device such as a diskette drive) for testing, or
specify a group of tests for several modules. In
addition, you can specify how many times to run
an individual test and how the test program
should note and log any errors it finds.
– Errors displays the error messages that the
system has captured.
– Summary lists all tests that have been run, the
run times, the number of times passed, the
number of times failed, and the error messages.
– Configuration allows you to save a test
configuration to run at a later time.
– Options allows you to set or change defaults
that affect the reporting, error logging, and
presentation of the error information.
Run Netfinity 7000 Memory Test (Quick - 5 min/64
MB): Provides a quick test of the system memory.
Run Netfinity 7000 Memory Test (Extensive - 15
min/64 MB): Provides a more extensive test of the
system memory.
Run Advanced System Management Adapter
Diagnostics. Provides a more extensive test of the
processor(s).
Program Navigation
You can maneuver within the test programs by typing the
first letter of a menu choice, or using the function keys.
Function Keys
Function
Key
Description
Enter
Selects an item.
Down
Arrow (↓ )
Moves the cursor down.
Up Arrow
(↑ )
Moves the cursor up.
Right
Arrow (→ )
Moves the cursor to the right.
Left Arrow
(← )
Moves the cursor to the left.
F1
Displays the appropriate Help information.
Use the Up Arrow (↑ ) or Down Arrow (↓ ) key
to scroll through the information.
Esc
Returns to the previous menu.
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Netfinity Server HMM
The following additional keys are active on the Test
window. Press the TAB key from the Test window to view
a description of all keys.
Function
Key
Description
Enter
Selects a test module and displays the
sub-test menu, or runs an enabled sub-test.
SPACE
Toggles (switches) test modules and
sub-tests between enabled or disabled.
F2
Runs the current enabled sub-test.
F3
Disables the current test module or sub-test.
F4
Enables the current test module or sub-test.
F5
Accesses global run-time flags and module
run-time flags. Refer to “Run-Time Flags” on
page 13 for information.
F6
Accesses test module .CFG parameters.
F7
Displays the error messages that the system
has captured.
F8
Displays all tests that have been run, the run
times, the number of times passed, the
number of times failed, and the error
messages.
F9
Displays the version number of the test
module.
ALT+F2
Runs all enabled sub-tests in all test
modules.
ALT+F3
Disables all sub-tests and all test modules.
ALT+F4
Enables all sub-tests and all test modules.
ALT+F6
Displays the .PKG parameters.
Command Line Options
The Command Line Options allow you to define specific
conditions for running the diagnostic programs from the
DOS command line or at startup time.
At the operating system prompt, type t xxxx yyyy (where
xxxx represents a test and yyyy is a flag.
The test can be identified either by the module name or by
it's position in the .PKG file, for example:
Module
Name
Description
Floppy
Run all enabled sub-tests in the floppy test
module.
Floppy.1
Run the first sub-test of the floppy test
module, if enabled.
1-5
Run all enabled sub-tests of the first 5 test
modules in the .PKG file.
IBM Netfinity 7000 - Type 8651
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A command line option can contain the following flags:
Option
Description
/?
Prints the contents of the help file.
/AUTO
(filename)
Configures the test menu based on the
hardware detected in the system. The
system saves the configuration in the file
name you provide.
/CF
(filename)
Specifies the configuration file to use.
/DT (nn)
Displays all sub-tests. If the sub-test is
enabled, a + displays next to the sub-test. If
disabled, a − displays next the sub-test. nn
is the number of lines to display. Press
Enter to display the next screen of sub-tests.
/GROUP
(chars)
Runs the sub-tests that have the character
string that you specify.
/HOURS
(nn.n)
Defines the length of time to continue
testing.
/N (n)
Defines the number of times the test will
loop.
/OVER
Overrides the disable flag on each sub-test.
/PC
(product
code)
Provides the diagnostics program product
code.
/PKG
(filename)
Processes the file name you provide instead
of the default, T.PKG.
/Q
No output to screen during testing.
/SAVE
(filename)
Saves the configuration to the file name you
provide.
/SELF
(filename)
Configures the test menu based on the
hardware detected in the system and saves
it to the file name you provide.
/SHUFFLE
(nn)
Shuffles the run-list on each pass. nn is the
number of passes.
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Netfinity Server HMM
Run-Time Flags: The run-time flags are the
commands that control execution of the tests. The Edit
Run-Time Flags selection on the Options Menu provides
access for editing the run-time flags.
Flag
Description
/T
Required flag.
/CF
(filename)
The file name you provide contains
parameters that supplement or override
parameters in the .PKG file.
/HE
Halt on error.
/PE
Prompt on error.
/(n)
Number of loops to execute.
/Q
No messages to console.
/RR
(filename)
Redirects error messages, advisory
messages, and status messages to the file
name you provide.
/RE
(filename)
Redirects error messages to the file name
you provide.
/RA
(filename)
Redirects advisory messages to the file
name you provide.
/RS
(filename)
Redirects status messages to the file name
you provide.
/RX
(filename)
Redirects statistics to the file name you
provide.
/SF
(filename)
Redirects the summary file to the file name
you provide.
/SS
(filename)
Summarize loops and failures after each test
to the file or printer.
/W (nn)
Wait only nn seconds if the test is defined to
halt on error.
Starting the Diagnostic Programs
To start the test programs from the System CD-ROM:
1. Use the Setup program to define the CD-ROM drive
as the First Boot Device. Refer to “Defining the
Startup Device” on page 44
2. Insert the System CD-ROM into the CD-ROM drive.
3. Power-on the system. Or, if the system is powered
on, press Ctrl+Alt+Del.
The system begins the power-on self-test (POST). If
a user password has been set, the system prompts
you to enter it.
IBM Netfinity 7000 - Type 8651
13
Notes
1. If a user password is set, you must enter it
to access the test programs. If you have set
user and administrative passwords, you can
enter either one.
2. If a configuration error occurs, a prompt
appears before the operating system starts
(see “Configuration Conflicts” on page 26).
4. Use the Up Arrow (↑ ) or Down Arrow (↓ ) key to select
Run System Diagnostics from the Startup Menu.
5. Use the Up Arrow (↑ ) or Down Arrow (↓ ) key to move
the highlight bar to your desired Startup Menu
selection.
6. Press Enter.
Note
To stop running a specific test or stop testing
after you have started a test, press CNTL+Break
while the test is running. The test stops at the
first possible opportunity.
The Test Window: When you select Test from the
Diagnostics Menu, the Test window appears. The Test
window allows you to select test modules and define
testing parameters. Highlighted selections indicate a
module or device selected for testing.
Using the Test Selection
To start the Test selection from the Startup Menu:
1. Start the diagnostic programs, see “Starting the
Diagnostic Programs” on page 13.
2. Select Run Server Diagnostics from the Startup
Menu; then, press Enter.
3. Use the ← and → to select Test. Use the Up Arrow
(↑ ) or Down Arrow (↓ ) key to move the highlight bar
from one selection to the next within the Test window.
4.
5.
6.
7.
You can also enter the number of your desired test to
move the highlight bar.
Press Enter at the highlight bar of the desired test
module.
Press the Spacebar at the highlight bar to enable the
desired sub-test.
Press F2 to run the selected sub-test.
Select the number of passes and the length of
processing time; then, press Enter.
If you want to run all enabled sub-tests, you can do
so by pressing ALT+F2.
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Netfinity Server HMM
Creating Test Scripts: Scripting allows you to
select specific groups of tests, sub-test, and parameters.
You can then save your selections for later use as a test
script.
To set up a test script:
1. Select Run Server Diagnostics from the Startup
Menu; then press Enter
2. Select Test from the Diagnostics Menu.
3. Select the tests, sub-tests, and parameters.
4. Select Configuration from the Diagnostics Menu.
5. Select Save Test Configuration.
6. Type in a file name and press Enter.
7. To load and run the test program with this test
setting, type: T /CF filename and then, press Enter.
Options: The following is a brief description of each
option that appears on the Options Menu.
Option
Description
Line Printer
Sends error messages to a line printer.
Halt on
Error
If you select Yes, you can resume testing
after a halt by pressing any key. If you
select No, any error detected is logged (only
if you enabled the Test Log) and the
program continues testing without halting.
Prompt on
Error
If you select Yes, a beep sounds whenever
the test program detects an error.
Summarize
Loops/Fails
Summarize the number of times the test has
been run and the number of failures. Can
optionally redirect to file or printer.
Interactive
Waiting
This option allows you to define a period of
time after which tests defined to halt on error
will continue.
Edit
Run-Time
Flags
Gives access for editing of all global run-time
flags.
Run All
Tests
Automatically enables all tests.
Use
Run-List
Allows you to specify a sequence of tests
and loops.
Run DOS
Command
Allows you to enter a DOS command.
IBM Netfinity 7000 - Type 8651
15
Configuration Menu: The following is a brief
description of each option that appears on the
Configuration Menu.
Option
Description
Configure Test
Menu from List
Provides a menu of configuration files.
Configure Test
Menu from File
Prompts you to enter the file name of
the configuration.
Self-Configure
Test Menu
Automatically configures the test menu
based on the hardware detected in the
system.
Auto-Integrate
Test Pack
Automatically configures the test menu
based on the hardware detected in the
system and runs integration utilities.
Display System
Hardware
Lists all system hardware.
Save Test
Configuration
This selection allows you to save the
test configuration.
Change Menu
Color
Provides access to the menu colors.
Change Test
View.INI
Parameters
Provides access to all Test View
parameters maintained in the .INI file.
POST Error Codes and Messages
Error Codes and Messages might appear on the screen
during the power-on self-test (POST).
Sometimes the first error to occur causes additional errors.
In this case, the system displays more than one error
message. Always follow the suggested action instructions
for the first error message that appears.
POST error codes are also written to the error log in the
Extended BIOS Data Area and can be viewed using the
event log utility. For a complete list of error codes and
messages, see “Symptom-to-FRU Index” on page 156.
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Netfinity Server HMM
SCSI Messages
Note
If the server has a CD-ROM drive, but does not have
a hard disk drive, ignore any message that indicates
that the BIOS is not installed.
SCSI
Messages
Description
All
One or more of the following might be
causing the problem.
A failing SCSI device (adapter, drive,
controller)
An improper SCSI configuration
Duplicate SCSI IDs in the same SCSI
chain
An improperly installed SCSI terminator
A defective SCSI terminator
An improperly installed cable
A defective cable
Action: Verify that:
The external SCSI devices are
turned on. External SCSI
devices must be turned on
before the system.
The cables for all external SCSI
devices are connected correctly.
The last device in each SCSI
chain is terminated correctly.
(See “SCSI Drives” on
page 129 for more SCSI chain
information.)
The SCSI devices are
configured correctly.
If the above are correct, run the diagnostics
for additional information about the failing
device.
IBM Netfinity 7000 - Type 8651
17
Status Indicators
Status indicators on the server can help to identify
problems with some system components such as power
supplies and hot-swap drives.
Cooling-Failure Status Indicators:
The
cooling-failure light on the front of the server blinks slowly
if one of the fans fails or is predicted to fail (for example,
starts to slow down).
If more than one fan fails or if the ambient temperature
exceeds the warning threshold, the cooling-failure light will
blink rapidly; depending upon the version of system
management code, an error might be logged in the
system management error log.
If an ambient temperature exceeds the operating system
shutdown threshold, the cooling-fan light will continue to
blink rapidly; depending upon the version of system
management code, the operating system might start to
shutdown.
If an ambient temperature exceeds the server shutdown
threshold, the cooling-fan light will continue to blink rapidly
and the server will shutdown immediately.
Power Supply Status Indicators: To determine
the status of a power supply, examine the following
indicators:
Green Power-On light on the front of the server
Amber Power-Failure light on the front of the server
Green AC Power light on the back of the power
supply
Green DC Power light on the back of the power
supply
If the green Power-On light on the front of the server is on,
and the amber Power-Failure light on the front of the
server is off, all power supplies are operational.
If the green Power-On light on the front of the server is on,
and the amber Power-Failure light on the front of the
server is on, a power supply has failed. Check the lights
on each of the power supplies.
Note
To ensure that the power supply is operational, both
lights must be on. Also check the power up
sequence, see “Power Up Sequence” on page 19.
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Netfinity Server HMM
The status conditions that the lights on the power supply
indicate are:
AC Power
Light
DC Power
Light
Description
On
On
The power supply is on and
operating correctly.
On
Off
Either the Power On/Off
button is in the Off position
(the Power-On light on the
front of the server is off and
the DC Power lights on all
the power supplies are off)
or this power supply has
failed (the DC Power light
on at least one of the power
supplies is on).
Off
Off
The server is not connected
to an active wall outlet.
Power Up Sequence:
To check the power up
sequence, do the following.
1. Power-off the server.
2. Disconnect the power cord and wait 10 seconds until
all unit LEDs go off; then, reconnect the power cord
to reset the power supply units.
3. Check standby mode (system is plugged in but not
powered on). One AC Good LED on each power
supply should be on and the control panel LEDs are
off.
4. Press the power button on the control panel. The
power supply DC Good LEDs will illuminate and the
control panel power failure light (LED) will briefly flash
yellow and the power-on light will turn solid green.
5. Check power-on mode for the following:
Power supply fans and system fans are on.
Power supply units are warm and the control
panel power-on LED and the two LEDs on each
power supply are green.
Note
If any of the two power supply LEDs are off in any of
the preceding steps, replace the power supply.
IBM Netfinity 7000 - Type 8651
19
Hot-Swap Drive Status Indicators: You can
use the status LEDs on the hot-swap drives to obtain
status information for the drives.
Drive In-Use light (Center Green LED): The server is
writing to or reading from the hard disk.
Drive Fault light (Amber LED): The SCSI drive is
faulty. In a disk-array model, this amber LED blinks
when the drive is part of a disk array and is being
rebuilt.
The SCSI drive status condition LED indications are:
Drive
In-Use
LED
Drive Fault
LED
Status
Off
Off
Hot-swap drive is present.
Blinking
Off
Hot-swap drive is present;
power to the drive is on.
The drive is in use.
Off
On
The drive has a problem,
and can be replaced.
Off
Blinking
slowly
Disk-array models only:
The drive should not be
replaced at this time. The
drive has just been
replaced, and the disk array
is being rebuilt. Power to
the drive is on.
Note
If an installed drive is not recognized by the server,
check the cable.
Using the File Editor
The file editor allows you to modify text files. By modifying
files, such as your AUTOEXEC.BAT or CONFIG.SYS files,
you can improve the test system's performance and
eliminate unnecessary lines of information in those files.
Note
Always make a backup copy on a self-starting diskette
of the AUTOEXEC.BAT and CONFIG.SYS files before
making any changes.
20
Netfinity Server HMM
The File Editor is an ASCII text editor that uses the
following function keys:
Key
Description
Arrows
Use the arrow keys to move the cursor to
the place in the text where you want to make
changes.
Home
To move the cursor to the start of the current
line, press Home once. To move to the
beginning of the current screen, press Home
twice. To move to the beginning of the file,
press Home three times.
End
To move the cursor to the end of the current
line, press End once. To move the cursor to
the end of the current screen, press End
twice. To move the end of the file, press
End three times.
F2
To be in search mode, press F2. You are
prompted to enter the search word or words
on a reverse highlighted line at the bottom of
the File Edit Screen. After typing in the
search word, press Enter.
F3
To find the next occurrence of a search
word, press F3.
F4
To mark the start of a block of text (if you
have not previously marked it), press F4. If
you previously marked the block of text,
pressing this key unmarks the text block.
F5
To complete the block marking (started with
F4), press F5. If you did not previously
press F4 to start marking a block of text, F5
is ignored.
F6
To move an active (marked) block of text,
first press F6 while the cursor is within the
active block. Then, move the cursor to the
new location where the active block is to be
moved, and press F6 again. If there is no
active block of text, F6 is ignored.
F7
To copy an active (marked) block of text to
the new location, move the cursor to the new
location and press F7. If there is no active
block of text, F7 is ignored.
F8
To delete an active (marked) block of text,
move the cursor within the active block and
press F8. If there is no active text block, F8
is ignored.
F10
To save all changes and exit the file, press
F10.
Insert
Insert is the default text-editing mode of the
File Editor. To toggle between replace and
insert modes, press Insert.
To access the File Editor:
1. Select File Editor from the Utilities Menu; then, press
Enter.
IBM Netfinity 7000 - Type 8651
21
2. Insert a diskette into drive A or drive B before
selecting the file that you want to edit; then, select the
file from the Files Selection box.
3. Press Enter.
4. Make your changes.
5. When you are done, press F10 to update the file with
the changes that you made, or press Esc to quit the
editing process without saving the changes.
Note
When you are using the File Editor, you can press F1
to display all of the available keyboard functions.
22
Netfinity Server HMM
Features
The features in the server vary according to the model.
The following is a summary of the features that are
available with the IBM Netfinity 7000 - Type 8651.
Microprocessors
Intel Pentium Pro with:
– Level-1 cache, 16 KB
– Level-2 cache, 512 KB (min.)
Expandable to four Pentium Pro microprocessors
Memory
256 MB (min.) of system memory, expandable to 4 GB
Industry standard, 60 ns
Sixteen memory sockets
Four-way interleaved
Error correcting code support
Diskette Drive
Standard: One 3.5-inch, 1.44 MB
CD-ROM Drive:
Standard: IDE CD-ROM Drive
Keyboard
Some models only
Mouse
Some models only
Upgradable POST and BIOS
Flash ROMs on the system board
Information Panel
Two 16-character lines of status information
Expansion Slots and Bays
Ten expansion slots:
– Six 32-bit PCI slots
– Four 32-bit EISA/ISA slots (three available)
Eighteen expansion bays:
– Twelve hot-swap hard disk drive bays
– Four removable-media drive bays
– One dedicated, 3.5-inch diskette drive bay
– One dedicated IDE CD-ROM drive bay
Video
SVGA controller
Video memory, 512 KB, expandable to 1 MB
Compatibility:
– Color graphics adapter (CGA)
– Enhanced graphics adapter (EGA)
– Video graphics array (VGA)
– Hercules graphics
Hard Disk Drives
Number of drives and drive capacities1 are model dependent
Can support up to 12 hot-swap hard disk drives
Systems Management
Advanced Systems Management Adapter
Integrated Functions
LED usability support
SVGA video connector
IBM Netfinity 7000 - Type 8651
23
Two serial connectors
Parallel connector
Mouse connector
Keyboard connector
Battery-backed clock and time/date calendar
Two UltraSCSI connectors
Hot-Swap Power Supplies
Two 400-watt supplies standard with:
– Automatic range voltage selection (115–230 V ac)
– Built-in overload and surge protection
For redundant power, an optional 400-watt power supply must
be installed.
SCSI Controllers
Two built-in bus-master UltraSCSI controllers
Hot-Swap System Fans
Three system fans
Security Features
Door lock
Secure mode
Intrusion switches
Intrusion logging
1
When referring to hard disk drive capacity, MB stands for
1 000 000 bytes and GB stands for 1 000 000 000 bytes. Total
user-accessible capacity may vary depending on operating
environments.
24
Netfinity Server HMM
Additional Service Information
The following additional service information supports
Netfinity 7000 - Type 8651 servers.
“Configuration Conflicts” on page 26.
“Configuring EISA, ISA, and PCI Adapters” on
page 27.
“Configuring the Advanced Systems Management
Adapter” on page 29.
“Configuring the Server” on page 32.
“External SCSI Devices” on page 32.
“Hardware Configuration Conflicts” on page 33.
“SCSISelect Utility Program” on page 34.
“Security” on page 38.
“Setup Program” on page 42.
“System Configuration Utility Program” on page 44.
“Specifications” on page 49.
IBM Netfinity 7000 - Type 8651
25
Configuration Conflicts
The resources used by the server consist of IRQs, DMA
channels, I/O ports (for example, serial and parallel), and
memory. This information is useful when a resource
configuration conflict occurs.
Conflicts in the configuration occur if:
An installed device requires the same resource as
another device. (For example, if you install an ISA
network adapter and an EISA network adapter, both
requesting IRQ 5, you can configure only one of the
adapters.)
A device resource is changed (for example, changing
jumper settings).
A device function is changed (for example, assigning
COM 1 to two different serial ports).
An installed software program requires the same
resource as a hardware device (for example, a device
driver that uses the address required by the SVGA
video controller).
The steps required to resolve a configuration error depend
on the number and variety of hardware devices and
software programs install. If a hardware configuration error
is detected, a configuration error message appears after
the server completes POST, but before the operating
system starts. You can bypass the error or start one of
the configuration utility programs. Press Esc to bypass the
error and load the operating system.
The Setup program and the System Configuration Utility
program configure only the system hardware. These
programs do not consider the requirements of the
operating system or the application programs. See
“Resolving Software Configuration Conflicts” on page 34
for additional information.
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Netfinity Server HMM
Configuring EISA, ISA, and PCI
Adapters
Before installing a new device or program, read the
documentation that comes with it. Reading the instructions
helps you to determine the steps required for installation
and configuration. The following is a preview of the
actions that might be required to configure the server.
If you want to install PCI adapters, they must be 5-volt
devices.
Run the System Configuration Utility program when you
first set up and configure the system, if you have added or
removed any hardware options, or if you receive an error
message instructing you to do so.
1. Start the System Configuration Utility program and:
a. Record the current configuration settings.
b. Install configuration files (.CFG).
See “Starting the System Configuration Utility
Program” on page 45 and “Recording the System
Configuration Utility Program Settings” on page 49 for
information about starting the System Configuration
Utility program and recording current configuration
settings. Instructions for installing configuration files
are also included in “Starting the System
Configuration Utility Program” on page 45. If the
.CFG files did not come with the adapter, see
“Configuration Files.”
2. Set jumpers or switches on the system board.
3. Set jumpers or switches on the device.
See the instructions that come with the adapter.
4. Install the adapter in the server.
See “Adapters” on page 60.
5. Install software programs.
See the installation instructions that come with the
software.
6. Resolve configuration conflicts.
See “Configuration Conflicts” on page 26.
ISA or EISA Option Diskettes:
Some ISA and
most EISA devices come with Option Diskettes. These
diskettes can contain any or all of the following types of
information:
Configuration files (.CFG)
Diagnostic files
Device drivers
Sample applications (mini-applications)
Configuration Files: The server requires a
configuration file to configure ISA or EISA adapters. The
configuration file reserves the system resources that the
adapter needs to function properly. Some ISA adapters
IBM Netfinity 7000 - Type 8651
27
come with a diskette that contains the .CFG file for the
adapter. The System CD-ROM contains the .CFG file for
some devices and options. If an Option Diskette comes
with the device, refer to the device documentation for
instructions to configure the device.
If you want to install ISA adapters that did not come with
their own .CFG files, use the System Configuration Utility
program to create a unique .CFG file for each adapter.
Note
The unique .CFG files are slot sensitive. That is, they
should not be used to configure identical adapters in
multiple systems unless you install the adapters in the
same expansion slots within each system.
To create a unique .CFG file for an ISA adapter:
1. At the System Configuration Utility program Main
Menu screen, select Add and Remove Boards.
2. Press F6 (Define ISA).
3. At the ISA Definition screen, type in the adapter
manufacturer and description (for example, IBM
Token Ring).
Refer to the adapter documentation for information
about specific configuration parameters, such as
interrupt request levels (IRQs) or direct memory
access (DMA) channels, that are required for the
adapter. Then, follow the instructions on the screen
to enter the appropriate parameters.
4. After you type in all of the appropriate parameters,
press F10 to save the data.
5. At the Main Menu screen, select Save Configuration
to save the configuration in NVRAM.
Note
Save the configuration files to a diskette for backup.
Diagnostic Files: The Diagnostic program that comes
with the server is the primary method of testing the server.
Some optional devices and adapters come with
option-specific diagnostic files. These files provide a more
specialized test of the option. Refer to the documentation
that comes with the option for information about installing
and running option-specific diagnostics.
Device Drivers: Device drivers are programs designed
to support a specific type of hardware device. They
provide instructions that enable the server to interact with
the device, or to take advantage of a device's special
features. The device driver might ship with the operating
system, the application program, or on an option diskette.
Not all devices require device drivers. Refer to the
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Netfinity Server HMM
documentation that comes with the option for additional
information.
Sample Applications: Some optional devices provide
small applications or sample files. These applications
demonstrate the capabilities of the device and serve as
software examples for programming the device. Refer to
the documentation that comes with the option for additional
information.
Configuring the Advanced Systems
Management Adapter
The Advanced Systems Management Adapter comes
completely installed and configured. Use these
instructions only if you need to change the default
parameters to meet your specific processing requirements.
This process can be divided into two parts:
Configuring system resources
Configuring the adapter
Configuration Considerations:
The adapter uses only adapter COM B for external
communication, therefore a modem or null-modem
cable must be connected to adapter COM B.
If you want to share adapter COM B with the system,
adapter COM B must be assigned one of the
following I/O addresses:
3F8 (COM 1)
2F8 (COM 2)
3E8 (COM 3)
2E8 (COM 4)
If you want adapter COM B dedicated to the adapter
only, you must disable adapter COM B through the
adapter configuration program to prevent the system
from accessing it. The adapter comes configured
with adapter COM B disabled.
The adapter COM A is not used by the adapter. If
you want the system to use adapter COM A, the
adapter must be configured through the adapter
configuration program.
Each port I/O address covers eight contiguous
address bytes as shown in Table 1 on page 30.
Make sure there are no conflicts between the adapter
port I/O addresses and interrupts that you configure,
and previously assigned system I/O addresses and
interrupts.
The adapter comes configured with I/O address
200–205 and interrupt 5.
IBM Netfinity 7000 - Type 8651
29
The adapter can be configured to the following I/O address
ranges and interrupts:
Table 1. Adapter I/O Address Ranges and Interrupts
I/O Address Ranges (hex)
Interrupts
100–107
120–127
140–147
168–16F
188–18F
200–207
220–227
240–247
268–26F
300–307
3
4
5
9
10
11
14
15
Note: Any listed I/O address range can be assigned with
any listed interrupt as long as there are no conflicts with
previously assigned system I/O addresses and interrupts.
Configuring System Resources:
Use the
System Configuration Utility program to assign system
resources to the Advanced Systems Management Adapter.
See “System Configuration Utility Program” on page 44 for
detailed instructions.
1. Start the System Configuration Utility program and
select Change Configuration Settings; then, select
the adapter and press F6 to change adapter
configuration values.
2. Refer to the list in Table 1 and assign I/O addresses
and interrupts for the adapter ports.
Configuring the Adapter
1. Use the ServerGuide package to create the Advanced
Systems Management Adapter configuration diskette.
Refer to the information that came with ServerGuide
for instructions.
2. Press the Power On/Off Button to power-off the
server.
3. Remove the server top cover.
4. Make sure the adapter configuration diskette is not
write–protected.
5. Insert the adapter configuration diskette into your
primary diskette drive.
6. Press Ctrl+Alt+Del to restart your system.
The program displays the Flash Utility menu:
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Netfinity Server HMM
Flash Utility
Select one:
Configure Advanced System Management Adapter
View Advanced System Management Adapter Configuration
Update Advanced System Management Adapter
Set Up COM Ports
Configure OS Watchdog Timer
Exit
Enter
F1=Help
F3=Exit
7. Check the dot on the two LED displays on the
adapter for the indications listed in Table 2.
Battery
CR1
CR2
Table 2. Adapter LED Indicators
CR1 Dot On
CR1 Dot Off
Problem indication.
Normal. Check CR2 Dot.
CR2 Dot Blinking
CR2 Dot Off
Normal; microcode is
loaded. Go to step 8.
Microcode is not loaded.
Select Update Service
Processor on the Flash
Utility menu and follow the
prompts. Then return to
step 7.
8. Refer to the configuration data you recorded and
complete the following steps.
a. Choose Configure Advanced System
Management Adapter from the Flash Utility
menu and select the port and IRQ that you
entered in the configuration data worksheet. The
utility program writes an SM.INI file to the
diskette. This file is used during the device
driver installation.
b. Follow the on-screen prompts and choose Setup
COM Ports from the Flash Utility menu. Select
the COM port I/O addresses and interrupts that
you entered on the configuration worksheet.
9. Follow the on-screen prompts to exit from the adapter
configuration utility program.
10. Replace the server top cover.
IBM Netfinity 7000 - Type 8651
31
Attention
For proper cooling and airflow, replace the top
cover before turning on the server. Operating the
server for extended periods of time (over 30
minutes) with the top cover removed might
damage server components.
Device Driver Installation: See the root directory
READ.TXT file on the System CD-ROM for information on
the adapter device drivers.
Configuring the Server
When you start the server for the first time after you add or
remove an internal option or an external SCSI device, you
might see a message telling you that the configuration has
changed.
Some options have device drivers that you need to install.
Refer to the documentation that comes with the option for
information about installing any required device drivers.
If you have installed a new microprocessor, you might
want to upgrade the operating system. Refer to the
ServerGuide package. If the server has a RAID adapter
installed, refer to the documentation provided with the
RAID adapter.
Run the System Configuration Utility to save the new
configuration information.
External SCSI Devices
You can attach a SCSI storage expansion enclosure to the
server.
Cabling Requirements:
If you plan to install
external SCSI devices, you must order additional SCSI
cables and a SCSI adapter that has an external connector.
You must have the correct external SCSI cables. The
cables must have the proper connectors for the SCSI
adapter and the external devices.
Refer to the information provided with your adapter to
determine the number of internal and external connectors,
channels, and SCSI devices that the adapter supports.
For information about the maximum length of SCSI cable
between the terminated ends of the cable, see ANSI SCSI
Standards:
X3.131-1986 (SCSI)
X3.131-1994 (SCSI-2)
X3T10/1071D
Adhering to these standards ensures that the server
operates properly.
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Setting SCSI IDs for External Devices:
Each
SCSI device that is connected to a SCSI controller must
have a unique SCSI ID, so that the SCSI controller can
identify the devices and ensure that different devices do
not attempt to transfer data at the same time. SCSI
devices that are connected to different SCSI controllers
can have duplicate SCSI IDs. Refer to “SCSI IDs” on
page 130 and to the instructions that come with the SCSI
devices for more information about setting a SCSI ID.
Installation Procedure:
To attach an external
device:
1. Power-off the server and all attached devices.
2. Follow the instructions that come with the option to
prepare it for installation and to connect it to the
server.
Hardware Configuration Conflicts
Use the following information to help resolve hardware
configuration conflicts:
1. Run the System Configuration Utility program to view
and change the resources that are used by the
system board functions. Record the current settings
before making any changes.
2. Determine which adapter or device is causing the
error. Use the Change Configuration Settings
selection in the System Configuration Utility program
to update system configuration information (.CFG)
files. (See “Step 3: Change Configuration Settings”
on page 48 for instructions.)
3. Change configuration resource allocations. Use the
Change Configuration Settings selection in the
System Configuration Utility program to view or
change system-board resource allocations. (See
“Step 3: Change Configuration Settings” on page 48
for instructions.)
4. Change adapter jumpers or switches. Jumpers and
switches define the system resources that a device
can use. If the settings are incorrect or set to use a
resource that cannot be shared, a conflict occurs and
the device remains deactivated. Use the
Switch/Jumper Settings selection in the System
Configuration Utility program to verify switches (see
“Step 5: View Switch/Jumper Settings” on page 48).
Read the documentation that comes with the device.
5. Change system board jumpers or switches.
6. Remove the device or adapter. Some configurations
are not supported (for example, you cannot operate
the server with two ISA SVGA adapters installed).
IBM Netfinity 7000 - Type 8651
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Resolving Software Configuration
Conflicts: The memory-address space and IRQs used
by some hardware options might conflict with addresses
defined for use through application programs.
If there is a conflict, one or more of the following conditions
might exist:
The system cannot load the operating system.
The system does not work.
An application program does not operate, or it returns
an error.
Screen messages indicate that a conflict exists.
You can resolve conflicts by changing either the software
or the hardware configuration.
Notes
A corrupt CMOS can cause the operating system
to crash after the operating system boots. (See
“Printing and Restoring CMOS Default Settings”
on page 43.)
Use the Change Configuration Settings selection
in the System Configuration Utility program to
view the addresses used by the system-board
functions and adapters. (See “Step 3: Change
Configuration Settings” on page 48.)
If a device driver is causing a memory-address conflict,
refer to the operating-system documentation or the
documentation supplied with the device drivers.
SCSISelect Utility Program
Note
If a RAID adapter is installed in the server use the
Configuration diskettes that come with the RAID
adapter to view or change SCSI settings for attached
devices.
The server comes with a menu-driven configuration utility
program called SCSISelect that allows you to view and
change SCSI settings.
You can use the SCSISelect Utility program to:
View and change the default values
Verify and change configuration conflicts
Perform a low-level format on a SCSI hard disk
Starting the SCSISelect Utility Program:
You can access this program when you start the server.
The SCSISelect prompt appears after the Netfinity 7000
screen appears briefly and then disappears. Press Ctrl+A
immediately after the SCSISelect prompt appears.
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Netfinity Server HMM
Use the Up Arrow (↑ ) and Down Arrow (↓ ) key to move
the highlight bar to the various menu choices. Press Esc
to return to the previous menu. Also, you can press the
F5 key to switch between color and monochrome modes (if
the monitor permits). To change the settings of the
displayed items, follow the instructions on the screen.
SCSISelect Utility Program Options: The
following options appear on the SCSISelect Utility program
menu:
Configure/View Host Adapter Settings
SCSI Disk Utilities
Configure/View Host Adapter Settings: To view or
change the SCSI controller settings, select
Configure/View Host Adapter Settings and follow the
directions on the screen. This menu has the following
selections:
Host Adapter SCSI ID
Select this choice to change the SCSI ID of the SCSI
controller from its default value of 7.
SCSI Parity Checking
The default value is Enabled. Do not change this
value.
Host Adapter SCSI Termination
Select this choice to configure SCSI controller
termination. The default value is Low On/High On.
Boot Device Configuration
Select this choice to configure startable device
parameters. Before you can make updates, you must
know the ID of the device whose parameters you
want to configure.
SCSI Device Configuration
Select this choice to configure SCSI device
parameters. Before you can make updates, you must
know the ID of the device whose parameters you
want to configure.
Advanced Configuration Options
Select this choice to view or change the settings for
advanced configuration options. These options
include enabling support for large hard disk drives
and drives with UltraSCSI speed.
To reset the host adapter default values, press F6 and
follow the directions on the screen.
SCSI Disk Utilities: To see the IDs that are assigned
to each SCSI device or to format a SCSI device, select
SCSI Disk Utilities from the SCSISelect Utility program
menu.
To use the utility program, select a drive from the list.
Read the screens carefully before making a selection.
IBM Netfinity 7000 - Type 8651
35
Note
If the following screen displays, you might have
pressed Ctrl+A before the selected drives were ready.
Restart the server and watch the SCSISelect
messages as each drive spins up. After the drive that
you want to view or format spins up, press Ctrl+A.
Unexpected SCSI Command Failure
Target SCSI ID:
4
SCSI CDB Sent:
3
E
Host Adapter Status:
Target Status:
7
2
h - No host adapter error
2h - Check condition
Sense Key:
2h - Not ready
+Sense Code:
4h
+Sense Code Qualifier:
2h
Press 'Esc' to continue.
Performing a Low-Level Disk Format: Select
the Format Disk feature of the SCSISelect Utility program
to perform a low-level format on a hard disk drive.
Depending on the hard disk capacity, the low-level format
program could take several hours.
When To Use the Low-Level Format Program:
Use the Low-Level Format program:
When you are installing software that requires a
low-level format
When you get recurring messages from the diagnostic
tests directing you to run the low-level format program
on the hard disk
As a last resort before replacing a failing hard disk
drive
Note
For information about backing up all of your files, see
your operating-system documentation.
Starting the Low-Level Format Program
Important:
The low-level format program erases all data and
programs.
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Note
Refer to the RAID adapter documentation for
instructions for performing a low-level format on a hard
disk drive attached to the PCI RAID adapter.
1. If the hard disk is working, make a backup copy of all
the files and programs on the hard disk.
2. Select Format Disk; then, follow the instructions on
the screen.
Note
Hard disk drives normally contain more tracks
than their stated capacity (to allow for defective
tracks). A message appears on the screen if the
defect limit is reached. If this happens, replace
the hard disk drive
3. To install an operating system after the hard disk
drive is formatted, refer to the ServerGuide
documentation that comes with the server.
IBM Netfinity 7000 - Type 8651
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Security
To control access to your server, you can implement
several security measures, including password protection.
Password Overview:
Two types of passwords are
available with the server: administrator and user. You can
set both passwords using the Setup program and the
System Configuration Utility program.
If you have a password set, Enter Password appears on
the screen to prompt you. (The passwords do not appear
on the screen as you type them.) If you enter the wrong
password, Enter Password appears again. After three
incorrect attempts, you must power-off the server and start
again.
Notes
You can use any combination of up to seven
characters (A–Z, a–z, and 0–9) for the
passwords.
The system does not differentiate between
lowercase and uppercase characters.
For additional security, do not make the user and
administrator passwords the same. Keep a
record of your password in a secure place.
The following information summarizes the levels of security
with the different levels of password protection.
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Type of
Password
Results
No password set
No password required to start
system.
No password required to access
the System Configuration Utility
program and Setup program.
User can access all System
Configuration Utility program
functions.
Secure mode is not functional.
User password
only
User must enter password to
complete the system startup.
Password required to access the
System Configuration Utility
program and the Setup program,
and to disable secure mode.
User can access all System
Configuration Utility program
functions.
Administrator
password only
No password required to start
system.
Password required to access
Setup program.
User can access the System
Configuration Utility program, but
password is required to access
sensitive system configuration
utility functions.
Secure mode is not operational.
Administrator
and user
passwords
User must enter either password
to complete the system startup.
User must enter either password
to access System Configuration
Utility program or Setup program.
Administrator password required
to access sensitive system
configuration utility functions.
User password required to disable
secure mode.
You might prefer to set the administrator password in the
Setup program before you configure the system. This will
help secure the configuration data by restricting access to
some System Configuration Utility program functions. See
“Administrator Password” on page 40 for instructions for
setting the administrator password.
User Password: A user password is not required, but
a user password helps to protect the information stored in
the server. It allows you to enable secure mode and
write-protect the boot sector of a hard disk drive.
Write-protecting the boot sector is a form of virus
protection.
IBM Netfinity 7000 - Type 8651
39
If a user password is set and then forgotten, you can clear
the password from memory using a system-board
configuration switch.
To set a user password in the Setup program:
1. Start the Setup program.
2. Select Set User Password on the Security Menu
screen.
The Set User Password screen appears.
3. Type the password in the Enter New Password data
field.
4. Press Enter.
The cursor moves to the Confirm New Password
data field.
5. To verify that you typed the new password correctly,
type the password in the Confirm New Password
data field. If you did not type the correct password,
you must reenter the password in the Enter New
Password data field.
6. If you typed the correct password, press Enter to
save it.
The password becomes effective immediately after you
save it.
Administrator Password: Before you set an
administrator password, you might want to first set the
drive-startup sequence, as described in “Setting the
Drive-Startup Sequence” on page 41.
If an administrator password is set and then forgotten, you
can clear the password from memory using a system
board configuration switch.
To set an administrator password in the Setup
program:
1. Start the Setup program.
2. Select Set Administrator Password from the
Security Menu screen.
The Set Administrator Password screen appears.
3. Type a password in the Enter New Password data
field.
Note
To remove an administrator password, press
Ctrl+D.
4. Press Enter.
The cursor moves to the Confirm New Password
data field.
5. To verify that you typed the correct password, type
the password in the Confirm New Password data
field. If you did not type the correct password, you
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Netfinity Server HMM
must reenter the password in the Enter New
Password data field.
6. If you typed the correct password, press Enter to
save it.
The password becomes effective immediately after you
save it.
Setting the Drive-Startup Sequence: The
drive startup sequence allows you to control the startup
sequence of the drives in the server. Each time you
power-on the server, it checks the drives as it looks for the
operating system. The order in which the system checks
the drives is the drive-startup sequence.
The default startup is to first check the primary CD-ROM
drive for a self-starting (bootable) CD-ROM. If one is
present, the operating system or program is loaded from
the CD-ROM. If not, the system then checks the primary
diskette drive for an operating system. If one is present, it
loads the operating system from that diskette drive.
If you start the system from a CD-ROM, the CD-ROM drive
becomes drive A, regardless of the defined sequence. If
you start the system from a diskette, the drive that
contains the diskette becomes drive A, regardless of the
defined sequence, and the first hard disk drive that you
select in the startup sequence becomes drive C.
If you elect to switch the startup sequence, you can use
either the Setup program or the System Configuration
Utility program. Refer to “Defining the Startup Device” on
page 44 for instructions on using the Setup program.
To change the startup sequence using the System
Configuration Utility:
1.
2.
3.
4.
Start the System Configuration Utility program.
Select Change Configuration Settings.
Select System Board.
Scroll through the settings and locate the Boot
Subsystem Group; then, follow the instructions on
the screen.
Secure Mode: Secure mode helps to protect the
system against unauthorized use. Secure mode inhibits
keyboard and mouse input, and disables the power switch
and reset button. Secure mode takes effect when the
keyboard and mouse remain inactive for an amount of time
that you determine. You can gain access to the system
only after you enter the correct user password.
Note
You must set a user password before you can enable
secure mode.
IBM Netfinity 7000 - Type 8651
41
Refer to the following for information on the options
available for the secure mode.
Options
Description
Hot Key
Option
Specifies a set of keyboard commands that
will place the system immediately into secure
mode.
Lockout
Timer
Specifies a keyboard and mouse inactivity
timeout period of 1 to 128 minutes (in
one-minute increments). If the timer is
enabled, and no keyboard or mouse activity
occurs for the specified period, keyboard and
mouse input is inhibited.
Secure
Boot Mode
Specifies if the keyboard and mouse will be
disabled after POST completes and the
operating system has loaded.
You must enter the user password to unlock
the keyboard and mouse.
Video
Blanking
Specifies whether secure mode will cause
the monitor to go blank.
Floppy
Writes
Specifies whether writing to a diskette is
enabled or disabled when the system is in
secure mode.
Reset/Power
Switch
Locking
Specifies if the power switch and reset
button are disabled when the system is in
secure mode.
Setup Program
The Setup program stores configuration values in
nonvolatile random-access memory (NVRAM) and in the
battery-backed memory of the real-time clock. Entries that
you make in the System Configuration Utility program
overwrite the entries made in the Setup program.
You perform much of the system configuration through the
System Configuration Utility program, not the Setup
program.
In most cases, the server operates using the default
settings, and you need to change the settings only to
resolve configuration conflicts or to enable or change
device function.
Review the information that comes with the device before
making changes. Also, record the current settings before
making any changes.
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The Setup program consists of the following menu bar
selections:
Main: Select this choice to set the System Time and
Date. This menu also allows you to view or change
configuration settings for the CD-ROM drive and
diskette drive.
Advanced: Select this choice to view the settings of
integrated peripherals and to identify the type and
speed of the microprocessors.
Security: Select this choice to set passwords.
Press F1 for online Help information while in the
Setup program.
Starting the Setup Program:
To access the
Setup program:
1. Power-on the server and watch the screen.
2. The system prompts you to Press <F1> if you want
to run SETUP. As soon as you see that prompt,
press F1.
When POST completes, you will enter Setup.
Note
If a configuration error occurs, a prompt appears
before the operating system starts (see
“Configuration Conflicts” on page 26).
3. If you have set a user or administrator password, the
system prompts you to enter it. If you have set both
passwords, enter either one.
Changing Settings:
To view or change the
settings:
1. Use the Up Arrow (↑ ) or Down Arrow (↓ ) key to
advance through the items on the screen. Press
Enter to select an item.
2. Follow the instructions on the screen to view or
change the configuration.
You must correctly exit from the Setup program to
save the configuration information.
3. Press F10 to save the configuration values and exit
from the Setup program.
4. Press Enter to confirm.
Printing and Restoring CMOS Default
Settings: If a printer is attached to the server, you can
use the Print Screen key to print the configuration
settings.
You can restore default settings by using the Setup
program.
To restore default settings:
1. Power-on the server.
IBM Netfinity 7000 - Type 8651
43
2. Press F1 to enter the Setup program.
3. Press F5 to restore the default configuration values.
4. Press F10 to save the configuration values and exit
from the Setup program.
5. Press Enter to confirm.
Disabling the Diskette Drive and CD-ROM
Drive: After configuring the system, it can be secured
against casual or unauthorized access by running the
Setup program to disable the diskette drive and CD-ROM
drive.
To disable the diskette drive using the Setup program:
1.
2.
3.
4.
5.
Power-on the server.
Press F1 to enter the Setup program.
Select Floppy Options.
Select the drives that you want to disable.
Press F10 to save the configuration values and exit
from the Setup program.
6. Press Enter to confirm.
To disable the CD-ROM drive using the Setup
program:
1.
2.
3.
4.
5.
6.
Power-on the server.
Press F1 to enter the Setup program.
Select Primary IDE Master.
Select IDE Device Configuration.
Select Disable.
Press F10 to save the configuration values and exit
from the Setup program.
7. Press Enter to confirm.
Defining the Startup Device:
The default initial
startup device is the CD-ROM drive. After configuring the
system, you can define the startup sequence to meet
specific processing needs.
To define the startup sequence:
1. Turn on the server.
2. Press F1 to enter the Setup program.
3. Select Boot Options.
4. Select the startup sequence.
5. Press F10 to save the configuration values and exit
from the Setup program.
6. Press Enter to confirm.
System Configuration Utility Program
The System Configuration Utility program provides a
convenient method to configure various system settings.
This program automatically configures system adapters
and maintains system parameters. Because the System
Configuration Utility program assigns system resources,
conflicts between adapters are less likely to occur.
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If a conflict does occur, see “Configuration Conflicts” on
page 26.
You must use the System Configuration Utility program
anytime you want to change resource allocations, such as:
Adding, deleting, or moving ISA or EISA devices
Resolving conflicts
Maintaining security functions
The System Configuration Utility program automatically
configures PCI devices, Plug and Play devices, and
system memory.
Each time that you use the System Configuration Utility
program to configure your server, the configuration
information is saved to the nonvolatile random-access
memory (NVRAM) and in a backup file (with an extension
of .CMS). Only devices that you install and configure
correctly appear on the System Configuration Utility
program screens.
Before making changes, review this section and the
information included with the devices you are adding.
Also, record the current settings (see “Recording the
System Configuration Utility Program Settings” on
page 49) before making any changes. The values that
you enter using the System Configuration Utility program
override the entries in the Setup program.
In most cases, the server will operate using the default
settings, and you need to change the settings only to
resolve configuration conflicts or to enable or change
device function (for example, define the drive startup
sequence).
Starting the System Configuration Utility
Program: To access the System Configuration
Utility program:
1. Insert the System CD-ROM into the CD-ROM drive.
2. Turn on the system. Or, if the system is turned on,
press Ctrl+Alt+Del.
The system begins the power-on self-test (POST). If
you have set a user password, the system prompts
you to enter it.
Notes:
a. If a user password is set, you must enter it to
access the System Configuration Utility program.
If you have set user and administrator
passwords, you can enter either one. If you
have set an administrator password, you must
enter the administrator password to change and
save configuration data.
IBM Netfinity 7000 - Type 8651
45
b. If a configuration error occurs, a prompt appears
before the operating system starts (see
“Configuration Conflicts” on page 26).
3. Select Run System Configuration Utility from the
Startup Menu.
4. Press Enter when the system configuration utility title
screen appears.
A screen similar to the following appears when you
start the system configuration utility program.
SYSTEM CONFIGURATION UTILITY, Release x.xx
Step 1: About System Configuration
Step 2: Add and Remove Boards
Step 3: Change Configuration Settings
Step 4: Save Configuration
Step 5: View Switch/Jumper Settings
Step 6: Exit
[Select=ENTER]
[Exit=Esc]
[Help=F1]
[Utilities=F9]
Use the following commands to navigate through the
screens and make selections.
Action
Press Key
Change between major
menus
← or →
Highlight an item
↑ or ↓
Select an item
Enter
End activity without
changing configuration
Esc
Get help
F1
Defining Configuration Settings:
The following
information explains the menu selections.
Utilities: Press F9 from the Main Menu screen to
access the Utilities screen. The Utilities choice controls
some aspects of how the system generates configuration
data. For example, the System Configuration Utility
program can prompt the user to manually add boards.
Press the Spacebar to select an option. Refer to the
following table for information on the choices on this menu.
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Netfinity Server HMM
Option
Description
Advanced/Dealer
Mode
Maintains settings not typically set by
an average user.
Force New
Configuration
Generates all new configuration data
for PCI devices. If you do not select
this option, the system uses the
existing configuration settings.
Load .CFG Files
Manually
Prompts you to add adapters manually.
Specifies Name
for .CMS, .INF,
and .SET Files
Prompts you for the base file name to
use when creating these files during a
save operation.
Press the PF key to select one of the following options.
PF Key
Description
F5
Copies the contents of a .CMS file to
NVRAM. This erases any configuration
information previously stored in NVRAM.
F6
Displays the identifiers of adapters physically
installed in the system.
F7
Displays the ISA definition screen.
Step 1: About System Configuration: Select
About System Configuration for an overview of the
program. You can select this choice from a menu for
specific information about each function.
You can also press F1 for online Help information while
performing a configuration function.
Step 2: Add and Remove Boards: Select Add and
Remove Boards to add, remove, or move any adapter.
The System Configuration Utility program automatically
detects and adds most adapters. This step provides a list
of all correctly configured devices. You can press F6 to
add ISA devices to the configuration.
The server requires configuration files to correctly
configure ISA and EISA adapters.
Note
If you have set an administrator password, you must
enter the administrator password to access this
selection and change and save configuration values.
If you have not set an administrator password, the
system prompts you to set one. Follow the
instructions on the screen to set an administrator
password or press Esc to continue without setting
one.
IBM Netfinity 7000 - Type 8651
47
Step 3: Change Configuration Settings: Select
this choice to change the configuration, if necessary. If
you change a setting in this step, you might need to
change a switch or jumper setting on the system board or
on a device.
All settings will remain in the default position if you do not
use this selection to change the configuration.
Advanced Options: Press F9 to display the Advanced
Options Menu screen from the Change Configuration
Settings choice. This screen provides options to display
configuration data. You can select the following choices:
Option
Description
Global
Resource
Map
Lists allocated resources.
Board
Details
Provides details on the adapter highlighted
on the Change Configuration Settings
screen.
System
Details
Displays configuration data on the entire
system and its present state of configuration.
Physical
Board ID
Map
Lists the identifiers of adapters physically
installed in the system.
Step 4: Save Configuration System Configuration
Utility program configuration settings: Select this choice
to save the configuration settings to nonvolatile
random-access memory (NVRAM) and in a backup file
(with an extension of .CMS).
Note
Be certain that you want to save this configuration
data, because once you select this choice, the save
process begins immediately.
If you elect to not save your changes, you can select Exit
from the System Configuration Utility menu to exit from the
program and maintain your existing configuration values.
Step 5: View Switch/Jumper Settings: Select
View Switch/Jumper Settings to display the current
settings of switches and jumpers on any adapter that has
switches or jumpers.
Step 6: Exit: Select this choice when you are finished
using the system configuration utility program. If you have
changed configuration settings, you can optionally press
F10 to restart the system so that the new settings take
effect. Otherwise, press Enter to exit from the System
Configuration Utility program.
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Netfinity Server HMM
Recording the System Configuration Utility
Program Settings: Record the default configuration
settings on a separate sheet; then, store the sheet in a
safe place for future reference. If you have a printer
attached to your server, you can use the Print Screen key
to print these settings. The settings are helpful when you
install additional options, or if the system requires service.
Also, record the new settings each time you make
changes.
Specifications
Size (Tower Model)
Depth: 718 mm (28.3 in.)
Height: 555 mm (21.9 in.)
Width: 483 mm (19.1 in.)
Front clearance: 305 mm (12.0 in.)
Rear clearance: 127 mm (5.0 in.)
Side clearance: 76 mm (3.0 in.)
Size (Rack Model)
Depth: 673 mm (26.5 in.)
Height: 484 mm (19.1 in.) (approximately 11 EIA Units)
Width: 437 mm (17.2 in.) (482 mm with mounting flanges)
Weight
Unpacked, minimum configuration:
54.5 kg (120 lb.)
Unpacked, maximum configuration:
72.6 kg (160 lb.)
Electrical Input
Sine-wave input (50 to 60 Hz)
is required
Input voltage
– Low range
- Minimum: 90 V ac
- Maximum: 137 V ac
– High range
- Minimum: 180 V ac
- Maximum: 265 V ac
– Input kilovolt-amperes (KVA) approximately
- Minimum configuration as shipped: 0.2 KVA
- Maximum configuration: 0.78 KVA
Environment
Air temperature
– System on: 0° to 35° C
(0° to 95° F)
Altitude: 0 to 914 m (3000 ft.)
– System on: 0° to 32° C
(0° to 89.6° F)
Altitude: 914 m (3000 ft.) to 2133 m (7000 ft.)
– System off: 10° to 43° C
(50° to 110° F)
Maximum altitude: 2133 m (7000 ft.)
Humidity
– System on:
8% to 80%; maximum wetbulb
23° C (73.4° F)
– System off:
8% to 80%; maximum wetbulb 27° C (80.6° F)
IBM Netfinity 7000 - Type 8651
49
Altitude: 0 to 2133 m (0 to 7000 ft.)
Electrostatic Discharge
Tested to 20 KV
Immunity
Verified to comply with
EN 50082-2
Sound
Sound Power, idling:
– - 6.2 bel for open bay system (no hard drives installed)
– - 6.3 bel for typical system configuration (1 bay filled with
hard drives)
Sound Power, operating:
– - 6.2 bel for open bay system (no hard drives installed)
– - 6.4 bel for typical system configuration (1 bay filled with
hard drives)
Sound Pressure, idling:
– - 46 dBA for open bay system (no hard drives installed)
– - 46 dBA for typical system configuration (1 bay filled with
hard drives)
Sound Pressure, operating:
– - 46 dBA for open bay system (no hard drives installed)
– - 47 dBA for typical system configuration (1 bay filled with
hard drives)
These levels are measured in controlled acoustical environments
according to ISO 7779 and are reported in accordance with ISO
9296. The declared sound power levels indicate an upper limit,
below which a large portion of machines operate. Sound pressure
levels in your location might exceed the average 1-meter values
stated because of room reflections and other nearby noise.
Heat Output
Approximate heat output in
British thermal units (BTU) per hour:
– Minimum configuration: 1023.9 BTU
– Maximum configuration: 2764.6 BTU
Safety Standards
UL 1950
CSA C22.2 No. 950-M93
EN 60950 and countries deviations
IEC 950
NOM-019
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Netfinity Server HMM
Locations
The following information supports the IBM Netfinity 7000 Type 8651 server.
“1 MB Processor Card (FRU No. 12J3352)” on
page 52.
“5-Volt Regulator Card” on page 55.
“5.25-Inch Removable-Media Drive” on page 56.
“AC Power Assembly” on page 59.
“Adapters” on page 60.
“Advanced Systems Management Adapter Battery” on
page 66.
“Central Electronics Complex (CEC)” on page 67.
“Controls” on page 68.
“Control Panel FRUs” on page 70.
“Cover (Sides)” on page 71.
“Cover (Top)” on page 72.
“Diskette Drive” on page 73.
“Door” on page 74.
“Expansion Bays” on page 75.
“Front Bezel” on page 76.
“Front Bezel Cap” on page 77.
“Hot-Swap Drive Installation” on page 78.
“Hot-Swap Drive Replacement” on page 80.
“Hot-Swap Fan Replacement” on page 83.
“Hot-Swap Power Supplies” on page 85.
“Input/Output Connectors and Expansion Slots” on
page 92.
“Input/Output Ports” on page 93.
“Internal Drives” on page 100.
“LED Card Bracket Assembly” on page 102.
“LED Light Guide with Icons” on page 103.
“Media/Switch Panel Trim” on page 104.
“Memory Board/Memory-Module Kits” on page 105.
“Microprocessor” on page 108.
“Non-Maskable Interrupt (NMI) Button” on page 112.
“Power Backplane Card” on page 113.
“Preinstallation Steps (All Bays)” on page 120.
“Processor or Memory Board” on page 121.
“SCSI Backplane” on page 124.
“SCSI Drives” on page 129.
“Server Installation/Removal” on page 132.
“Status Indicators” on page 142.
“System Board” on page 144.
“Vacuum Florescent Display Panel” on page 153.
“Video Memory” on page 154.
IBM Netfinity 7000 - Type 8651
51
1 MB Processor Card (FRU No.
12J3352)
Note
To remove the processor card, see “Processor or
Memory Board” on page 121.
E
D
C
A
B
F
G
H
J
SCAN Jumpers
Note
The default settings for the scan jumpers is skip.
These settings do not affect the the normal operation
and there is no need to change them.
A
B
Skip
Skip
3
1
Include
SCAN J6B1
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Netfinity Server HMM
3
1
Include
SCAN J6D1
Fan Sink Connectors
Ground
+5V
1
3
Fan Fail
D
Ground
Fan Fail
+5V
C
1
3
J8A1 & J8A2
J8C1 & J8C2
MBFANFAIL
PRc1_PRC2
FailK2
E
1
3
J9B1
Active/Passive Jumper
Note
The default setting for the active/passive jumper is
passive and should not be changed.
F
Active
1
3
Passive
Passive/Active J4B1
IBM Netfinity 7000 - Type 8651
53
Processor Speed Jumper
SEL0
SEL1
SEL2
Park
Park
Park
G
12
1
200/66 MHz Jumper
Setting
SEL 0=Jumper
SEL 1=No Jumper
SEL 2=Jumper
Park 0=Jumper
J4D1
L2 Cache Jumper
Note
512 KB jumper setting = 1 and 2, 3 and 4
1 MB jumper setting = 5 and 6, 7 and 8
1MB
512KB
H
8
2
1
J1C1
Fan Fail Harness Connectors
PRc1_PRC2
FailK1
J
1
3
J1A1
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5-Volt Regulator Card
1
2
5-Volt Regulator Card Screws
5-Volt Regulator Card
To remove the 5-volt regulator card, do the following:
1. Power-off the server and all power supplies.
2. Remove the 2 voltage regulator card screws 1 and
pull the 5-volt regulator card 2 out of the server.
IBM Netfinity 7000 - Type 8651
55
5.25-Inch Removable-Media Drive
Note
The server's EMI integrity and cooling are both
protected by having the left front bays covered or
occupied. When you install a drive, save the filler
panel from the bay, in case you later remove the drive
and do not replace it with another.
1
2
3
4
Screws
Filler panel with EMI shield
Slide rails
Drive
To install a removable-media drive in one of the left front
bays:
1. Power-off the server and peripheral devices and
remove the top cover (see “Cover (Top)” on
page 72).
2. Remove the media bay trim bezel, which covers the
screws 1 on the bay filler panels 2 :
a. Release the two tabs at the bottom edge of the
bezel and pull the bottom of the bezel slightly
away from the server.
b. Pull the bezel down to release the two tabs at
the top edge of the bezel. Set the bezel aside.
3. Remove the screws 1 and filler panel 2 from the
bay opening. Save the panel and screws for later
use.
4. Touch the static-protective bag containing the drive to
any unpainted metal surface on the server; then,
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Netfinity Server HMM
remove the drive from the bag and place it on a
static-protective surface.
5. Set any jumpers or switches on the drive according to
the documentation that comes with the drive.
6. Use screws of the appropriate size and length to
attach a slide rail 3 to each side of the drive 4 .
Note
The slide rails and screws are included in the
drive accessory kit that comes with the server.
7. Place the drive so that the slide rails engage in the
bay guide rails. Push the drive into the bay and
attach it with the two screws 1 from the filler panel.
8.
9.
10.
11.
1 Air baffle
2 Shuttle-support rail
3 Drive
4 Opening in shuttle
5 4-drop SCSI cable
6 SCSI ports A and B
7 Screws
8 Shuttle
Loosen the four screws 7 on the shuttle at the back
of the server.
Pull the shuttle 8 toward the back of the server.
Observe the way the edges of the air baffle 1 fit
inside the shuttle-support rails 2 ; then, slide the air
baffle toward the rear of the server and lift it out of
the server.
If you have not previously done so, install the 4-drop
SCSI cable:
a. Disconnect the SCSI cable from either SCSI port
A or B 6 on the system board. (SCSI port A is
connected to the hot-swap backplane for the
IBM Netfinity 7000 - Type 8651
57
right bank, Bank A, of hot-swap drives, and SCSI
port B is connected to the hot-swap backplane
for the left bank, Bank B, of hot-swap drives.
Note
If you disconnect the SCSI cable from SCSI
port A, the server will not support drives in
Bank A. If you disconnect the SCSI cable
from SCSI port B, the server will not support
drives in Bank B.
b. Locate the 4-drop SCSI cable 5 . The 4-drop
SCSI cable is shipped (disconnected) in the
bottom of the server between the open bays and
the power supply area. It is folded and
restrained with a cable clamp.
c. Open the cable clamp holding the 4-drop SCSI
cable and route the prefolded cable through the
opening 4 in the front of the shuttle.
d. Connect the 4-drop SCSI cable to the vacant
SCSI port 6 on the system board.
12. Connect one of the connectors on the 4-drop SCSI
cable to the back of the drive 3 .
13. Connect a power cable to the back of the drive.
Power cables for removable-media drives come
installed in the server. The connectors are keyed and
can be inserted only one way.
14. If you are installing another 5.25-inch drive, do so at
this time. Otherwise, continue with the next step.
Attention
If the air baffle is not installed correctly, the
server will overheat.
15. Install the air baffle 1 . Make certain that the edges
of the air baffle fit inside the shuttle-support rails 2 .
16. Push the shuttle 8 toward the front of the server
and tighten the four screws 7 at the back of the
shuttle.
17. Install the bezel that you removed from the
removable-media bay area:
a. Insert the two tabs on the top of the bezel in the
matching holes on the server.
b. Push the bottom of the bezel toward the server
until the two tabs at the bottom of the bezel snap
into place.
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AC Power Assembly
Attention
There are no serviceable parts inside the AC Power
Assembly FRU.
1
2
AC Power Assembly Screws
AC Power Assembly
To remove the AC Power Assembly, do the following:
1. Remove the power supplies, see “Hot-Swap Power
Supply Removal” on page 90.
2. Remove the 5-volt regulator card, see “5-Volt
Regulator Card” on page 55.
3. Support the power assembly while removing the 4
screws 1 ; then, pull the assembly 2 out of the
server.
IBM Netfinity 7000 - Type 8651
59
Adapters
Three types of adapters are available for the server:
Extended industry-standard architecture (EISA)
Industry-standard architecture (ISA)
Peripheral component interconnect (PCI)
Notes
1. The server has ten expansion slots. Four of the
expansion slots support EISA/ISA adapters and
six of the expansion slots support PCI adapters.
Refer to the label on the rear of the server for the
numbering of the PCI and EISA/ISA expansion
slots in the server.
2. The server comes with an Advanced Systems
Management Adapter installed in one EISA/ISA
slot.
Adapter Considerations
Review the documentation that comes with the
adapter and follow those instructions in addition to the
instructions in this manual. If you need to change the
switch or jumper settings on the adapter, follow the
instructions that come with the adapter
documentation.
You can install 8-, 16-, or 32-bit EISA or ISA adapters
in EISA/ISA slots 1–4 only. You can install full-length
adapters in all EISA/ISA expansion slots.
You can install PCI adapters in PCI slots 1–6 only.
You can install full-length adapters in all PCI
expansion slots.
To optimize system performance, if you have
high-performance adapters, such as network
adapters, install them in PCI slots 4–6.
The server supports 5.0 V PCI adapters; it does not
support 3.3 V PCI adapters.
For ease of cabling, install any SCSI adapter that you
plan to connect to a SCSI hot-swap backplane in PCI
slot 1.
The server uses a rotational interrupt technique to
configure PCI adapters. This technique enables you
to install a variety of PCI adapters that currently do
not support sharing of PCI interrupts.
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If you install a RAID adapter, follow the instructions in
the RAID adapter documentation for configuring the
adapter.
If you install a RAID adapter that comes with a
backup battery pack, you must enable the backup
battery pack before you can use the RAID adapter.
1
2
3
4
5
Captive screw
Adapter-support panel
Adapter
Expansion-slot cover
Expansion-slot screw
Adapter Installation:
To install an adapter:
1. Power-off the server and peripheral devices and
disconnect all external cables and power cords; then,
remove the top cover (see “Cover (Top)” on
page 72).
2. Remove the adapter-support panel 2 by loosening
the screw 1 and lifting the panel out of the server.
3. Determine which expansion slot you will use for the
adapter.
Note
Check the instructions that come with the adapter
for any requirements or restrictions.
4. Remove the expansion-slot cover 4 :
IBM Netfinity 7000 - Type 8651
61
a. Remove the screw 5 on the top of the
expansion-slot cover 4 .
b. Slide the expansion-slot cover out of the server.
c. Store these items in a safe place for future use.
Attention
Expansion-slot covers must be installed on
all vacant slots. This maintains the
electromagnetic emissions characteristics of
the system and ensures proper cooling of
system components.
5. Place the adapter, component-side up, on a flat,
static-protective surface.
6. Set any jumpers or switches as described by the
adapter manufacturer.
7. Refer to the documentation that comes with the
adapter for any cabling instructions. It might be
easier for you to route any cables before you install
the adapter.
8. Install the adapter:
a. Carefully grasp the adapter 3 by its top edge
or upper corners, and align it with the expansion
slot on the system board.
Attention
Be careful not to damage the EMC gasket
when you install the adapter.
b. Press the adapter firmly into the expansion slot.
The tapered foot of the adapter-retaining bracket
must fit into the mating slot in the expansion-slot
frame.
Attention
When you install an adapter in the server,
be sure that it is completely and correctly
seated in the system-board connector before
you apply power. Incomplete insertion might
cause damage to the system board or the
adapter.
c. Align the rounded notch in the retaining bracket
with the threaded hole in the expansion-slot
frame. The retaining bracket on the adapter fits
into the space that was occupied by the
expansion-slot cover.
d. Insert the expansion-slot screw 5 that you
removed earlier into the threaded hole, and push
the rounded notch up against the screw.
e. Tighten the expansion-slot screw firmly.
f. Connect any needed cables to the adapter.
9. Reinstall the adapter-support bracket 2 and tighten
the screw 1 .
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Netfinity Server HMM
Verifying Compatibility between Network
Adapters and Device Drivers: The server supports
several types of network adapters. If you are having
trouble with the installation or operation of a network
adapter or network operating system, ensure that the
network-adapter device driver supports dual processors.
Refer to the network-adapter documentation for additional
information about adapter compatibility requirements.
Cabling Example for the ServeRAID
Adapter: You can install an optional ServeRAID
adapter in the server to enable you to configure the
hot-swap hard disk drives into disk arrays. The following
procedure describes the cable routing that is necessary
when you install the ServeRAID adapter.
Note
For ease of cabling, install the optional ServeRAID
adapter in PCI slot 1. It might be easier for you to
route the cables before you install the adapter.
IBM Netfinity 7000 - Type 8651
63
1
2
3
4
5
6
7
8
Air baffle
Shuttle-support rails
Opening in shuttle
SCSI port A
SCSI port B
Captive screws
Shuttle
Opening in shuttle
To correctly rout the ServerRAID adapter cable, do the
following:
1. Loosen the four screws 6 on the shuttle at the back
of the server.
2. Pull the shuttle 7 toward the back of the server.
3. Observe the way the edges of the air baffle 1 fits
inside the shuttle-support rails 2 ; then, slide the air
baffle toward the rear of the server and lift it out of
the server.
4. Disconnect the SCSI cable from SCSI port B 5 on
the system board.
5. Slide the disconnected end of the cable out through
the opening 3 in the shuttle.
6. Reroute the SCSI cable through the opening 8 in
the center of the shuttle.
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Netfinity Server HMM
1 Channel 2
2 Channel 1
3 Air baffle
4 Shuttle-support rails
5 SCSI port A
6 SCSI port B
7 Captive screws
7. If you have already installed the ServeRAID adapter,
connect the cable to Channel 2 1 on the
ServeRAID adapter. If you have not yet installed the
ServeRAID adapter, connect the cable after you
install the adapter.
8. Repeat this procedure to disconnect the SCSI cable
from SCSI port A 5 on the system board and
connect it to Channel 1 2 on the ServeRAID
adapter.
Attention
If the air baffle is not installed correctly, the
server will overheat.
9. Install the air baffle 3 . Make certain that the edges
of the air baffle fit inside the shuttle support rails 4 .
10. Push the shuttle toward the front of the server and
tighten the four screws 7 at the back of the shuttle.
IBM Netfinity 7000 - Type 8651
65
Advanced Systems Management
Adapter Battery
Attention
the lithium battery on the Advanced Systems
Management Adapter must be handled correctly to
avoid possible danger.
If you replace the battery, you must adhere to the following
instructions and the requirements in the “Battery Notice
(Lithium)” on page 185.
When replacing the battery, use only FRU 33F8354 or an
equivalent type lithium battery recommended by the
manufacturer of the battery currently installed in the server.
Dispose of the battery as required by local ordinances or
regulations and the manufacturer's instructions.
1. Power-off the server and peripheral devices and
disconnect all external cables and power cords; then
remove the top cover (see “Cover (Top)” on
page 72).
2. Locate the battery on the Advanced Systems
Management Adapter.
Note
The Advanced Systems Management Adapter is
installed in EISA slot 1.
Caution
This product contains a lithium battery. The
lithium battery presents a fire, explosion, or
severe burn risk if handled incorrectly.
When replacing the battery, use only IBM FRU
Number 33F8354 or an equivalent type lithium
battery recommended by the manufacturer of the
battery currently installed in your server. Dispose
of the battery as required by local ordinances or
regulations and the manufacturer's instructions.
a. To remove the disc battery, push the battery
from the edge toward the center; then lift the
battery out of the battery socket.
b. To insert the new battery, tilt the battery into the
battery socket and press in and down on the
battery. Be sure the battery is secure in the
battery socket.
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Netfinity Server HMM
Central Electronics Complex (CEC)
1
2
3
4
Cable Retainer Screws
Cable Retainer
CEC Screws
CEC
To remove the central electronics complex (CEC), do the
following:
1. Power-off the server.
2. Remove the top cover, see “Cover (Top)” on
page 72.
3. Remove the processor and memory boards, see
“Processor or Memory Board” on page 121.
4. Remove the adapters, see “Adapters” on page 60.
5. Remove the cable retainer screw 1 and remove the
cable retainer 2 .
6. Cut and remove the cable tie.
7. Disconnect the cables from the system board.
8. Loosen the 4 central electronics complex (CEC)
screws 3 .
9. While lifting up on the CEC 4 slide the CEC out the
back of the server.
IBM Netfinity 7000 - Type 8651
67
Controls
Power On/Off
Button
Reset Button
Door Lock
(On Side Cover)
Diskette Eject CD-ROM Eject
Button
Button
Door Lock: You can lock the door on the server to
deter tampering with the internal components.
Power On/Off Button: Press this button to manually
power the server on or off.
The server is designed to automatically restart after a
power disruption. The Power On/Off button does not
power-off the electrical power supplied to the server.
To remove all electrical current from the server, you
must unplug the server power cord from the electrical
outlet.
Note
The Power On/Off button is disabled when
secure mode is selected from the System
Configuration Utility program. Secure mode
prevents accidental or unauthorized powering off
of the server using the Power On/Off button.
Reset Button: Press this button to reset the system
and run the power-on self-test (POST).
Note
The Reset button is disabled when secure mode
is selected from the System Configuration Utility
program. Secure mode prevents accidental or
unauthorized resetting of the server using the
Reset button.
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Netfinity Server HMM
Diskette-Eject Button: Press this button to eject a
diskette from the drive.
CD-ROM Eject Button: Press this button to eject the
CD-ROM tray from its drive so that you can insert or
remove a CD.
IBM Netfinity 7000 - Type 8651
69
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Netfinity Server HMM
J14 J9
J4 J5
Power ON/OFF
Reset
NMI
Control Card
Jumper pins 1 and 2 to
bypass switch connectors
J4 and J5. Jumper pins
2 and 3 to enable switch
connectors J4 and J5.
Intrusion Switch
Connectors
CR1
CR4
LED Card
CR2 CR3
VFD
CR4: Hot-Swap Drive Subsystem Failure Light
Amber Blinking:
- Hard Drive has failed or
- Hard drive temperature is outside operating range (60 oC)
CR3: Cooling Failure Light
Amber Blinking:
- One or more fans have failed
- Ambient temperature is outside normal operating range (35 oC)
CR2: Power Failure Light
Amber Blinking: Power Subsystem Failure
(Refer to trouble shooting the Power Supply section)
CR1: Power-On Light
Green: Server Powered On
Control Panel FRUs
Cover (Sides)
1
2
Tabs
Side Cover
To remove the side cover, do the following:
1. Power-off the server.
2. Release each of the three tabs 1 on the top edge of
the side cover 2 .
3. Pivot the top of the side cover away from the server
and remove the cover from the server.
Important
A small access door is located in the side of the
chassis under the side cover (one on each side
of the chassis). The access door must be in
place during normal operation of the server.
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Cover (Top)
D3jk1003
1
Top Cover Screws
2
Top Cover
To remove the server top cover:
1. Power-off the server and all attached devices and
disconnect all external cables and power cords.
2. Loosen the two screws 1 on the back edge of the
top cover.
3. Slide the top cover 2 slightly toward the rear of the
server; the cover will stop after about 25 cm (1 in.).
Lift the cover off the server and set the cover aside.
Attention
For proper cooling and airflow, replace the top
cover before powering on the server. Operating
the server for extended periods of time (over 30
minutes) with the top cover removed might
damage server components.
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Netfinity Server HMM
Diskette Drive
1
1
Tab
Diskette Drive
To remove the diskette drive, to the following:
1. Press and release the tab 1 .
2. Pull the drive out of the system 2 .
3. Diskette the diskette drive cables.
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Door
1
Door
To remove the door, do the following;
1. Unlock and open the door 1 .
2. List the door 1 up and away from the server.
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Expansion Bays
Diskette
Drive Bay
Bank B, Bay 1
CD-ROM
Drive Bay
Bank A, Bay 1
Bank A, Bay 2
Bank A, Bay 3
Bank A, Bay 4
Bank A, Bay 5
Bank A, Bay 6
Bank B, Bay 6
Removable Media
Bays
Hot-Swap
Bays
Hot-Swap Bays: The hot-swap drive bays support
up to 12 UltraSCSI hard disk drives. The hot-swap
feature enables you to remove and replace hard disk
drives without powering off the server. These bays
are grouped into two banks.
Removable-Media Drive Bays: The server has five
drive bays for removable-media devices such as
tape-backup drives, compact disc read-only memory
(CD-ROM) drives, optical drives, or additional diskette
drives. One of these drive bays contains a CD-ROM
drive. These bays are used for non-hot-swap drives.
Diskette Drive Bay: This dedicated bay contains a
3.5-inch, 1.44 MB diskette drive. This drive uses
1 MB and 2 MB diskettes. For optimum use, format
1 MB diskettes to 720 KB and format 2 MB diskettes
to 1.44 MB.
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Front Bezel
1
2
3
Flat Blade Screwdriver
Front Bezel Snaps
Front Bezel
To remove the front bezel, do the following:
1. Using flat blade screwdriver 1 , pry the snaps 2
away from the side of server.
2. Pivot the front bezel 1 away from the server.
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Front Bezel Cap
1
2
Front Bezel Cap
Front Bezel Cap Molded Tab
To remove the front bezel cap, do the following:
1. Looking from the front of the server, pull the right side
of the front bezel cap 1 out and away from the
server (releasing the front bezel cap molded tab 2 ).
2. Pivot the front bezel cap 1 from the server.
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Hot-Swap Drive Installation
The two banks of bays on the right front of the server
support hot-swap drives only.
Attention
You do not have to power-off the server to install
hot-swap drives in these bays. However, you must
power-off the server when performing any steps that
involve installing or removing cables, except where
instructed to do so when you are replacing a hot-swap
fan. (See “Hot-Swap Fan Replacement” on page 83).
1
2
3
78
Filler panel
Hot-swap hard disk drive
Drive tray handle (open position)
Netfinity Server HMM
To install a drive in a hot-swap bay, do the following:
1. Unlock and open the server door.
Attention
To maintain proper system cooling, do not
operate the server for more than two minutes
without either a drive or a filler panel installed in
each bay.
2. Remove the filler panel 1 from one of the empty
hot-swap bays by inserting your finger into the
depression at the left side of the filler panel and
pulling it away from the server.
3. Install the hard disk drive 2 in the hot-swap bay:
a. Ensure the tray handle 3 is open (that is,
perpendicular to the drive).
b. Align the drive/tray assembly so that it engages
the guide rails in the bay.
c. Gently push the drive assembly into the bay until
the drive connects to the backplane.
d. Push the tray handle to the right until it locks.
4. Check the hard disk drive status indicators to verify
that the hard disk drives are operating properly. See
“Status Indicators” on page 18 for details.
5. Close and lock the server door.
6. If the server has a RAID adapter installed, refer to the
RAID adapter documentation for details about
configuration requirements.
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Hot-Swap Drive Replacement
Note
You do not have to power-off the server to remove a
drive from the hot-swap bays.
If the amber Hard Disk Status light for a drive is lit
continuously, that individual drive is faulty and needs to be
replaced.
Attention
Before you hot-swap a drive, make sure it is defective.
If you partially or completely remove a good drive
instead of a defective one, the server might lose
valuable data.
This situation is especially relevant if the server has a
RAID adapter installed and you assigned RAID level 1
or 5 to the logical drives in the disk array. However,
the RAID adapter can rebuild the data that you need,
provided that certain conditions are met. Refer to the
RAID adapter documentation for further details.
To replace a drive in a hot-swap bay, do the following:
1. Unlock and open the server door.
Attention
To maintain proper system cooling, do not
operate the server for more than two minutes
without either a drive or a filler panel installed for
each bay.
2. Remove the defective hard disk drive 1 by placing
the handle 2 on the drive to the open position
(perpendicular to the drive) and pulling the hot-swap
tray from the bay.
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Netfinity Server HMM
1
2
Hard disk drive
Drive tray handle (open position)
3. Remove the hard disk drive from the tray:
a. If the drive is a half-high drive, remove the two
screws 6 that hold the connector 5 to the
hot-swap tray 3 ; then, remove the connector
from the back of the drive.
b. Remove the four screws 1 or 2 that attach
the drive 4 to the hot-swap tray, and remove
the drive from the tray.
4. Place the new hard disk drive on the hot-swap tray
and attach the drive to the tray using four screws, as
follows:
a. If the drive is a half-high drive, use screws 1 to
attach the drive to the tray. If the drive is a
slim-high drive, use screws in holes 2 to attach
the drive to the tray.
b. As you tighten each screw, press on the metal
spring nearest the screw at the point indicated
by the arrow on the illustration.
c. If the drive is a half-high drive, plug the
connector 5 to the back of the drive and
secure the connector to the drive with screws
6 .
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1
2
3
4
5
6
Screws for half-high drive
Screw holes for slim-high drive
Drive tray
Drive
Connector for half-high drive
Screws for half-high drive connector
5. Install the hard disk drive in the hot-swap bay:
a. Ensure the tray handle is open (that is,
perpendicular to the drive).
b. Align the drive/tray assembly so that it engages
the guide rails in the bay.
c. Push the drive assembly into the bay until the
drive connects to the backplane.
d. Push the tray handle to the right until it locks.
6. Check the hard disk drive status indicators to verify
that the hard disk drives are operating properly. See
“Status Indicators” on page 18 for details.
7. Close and lock the server door.
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Hot-Swap Fan Replacement
The server comes with three hot-swap fans.
Note
You do not need to power-off the server to replace a
hot-swap fan.
The following illustration shows the replacement of a
hot-swap fan. Refer to this illustration while performing the
steps in this procedure.
1
2
3
4
Screws
Power cord
Power connector
Hot-swap fan assembly
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To replace a hot-swap fan, do the following:
1. Remove the top cover (see “Cover (Top)” on
page 72).
Attention
To ensure proper system cooling, the top cover
should be removed for no more than 30 minutes
during this procedure.
2. Determine which fan assembly 4 needs to be
replaced.
3. Disconnect the fan power cable 2 .
Attention
The power cable to the fan should be
disconnected before you remove the fan
assembly from the server; otherwise, the fan
might start turning while you are holding it.
4. Loosen the two screws 1 on top of the fan
assembly and lift the fan assembly from the server.
Note
If the fan rotor is very dusty, it might cause the
fan to stop. Try cleaning the fan before you
replace it with a new fan.
5. Slide the replacement fan assembly into the server.
6. Tighten the two screws 1 that hold the fan in place.
7. Connect the fan power cable 2 to the power
connector 3 .
8. Replace the top cover.
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Hot-Swap Power Supplies
DC Power
Light
AC Power
Light
Power Supply
Power Switch
Power Supplies
Optional
Power Supply
Hot-Swap Power Supplies: The server comes with
two hot-swap power supplies installed. You can
install a third hot-swap power supply to provide
redundant power. (See “Hot-Swap Power Supply
Installation” on page 86 for instructions.)
Power Switch: This switch turns the power supply
on and off.
Attention
Do not remove or install a power supply without
first turning the Power switch on the power
supply to the Off position.
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AC and DC Power Lights: These green lights
provide status information about the power supply.
AC Power
Light
DC Power
Light
Description
On
On
The power supply is on
and operating correctly.
On
Off
Either the Power
On/Off button is in the
Off position (the DC
Power lights on all the
power supplies are off)
or this power supply
has failed (the DC
Power light on at least
one of the power
supplies is on).
Off
Off
The server is not
connected to a working
electrical outlet.
Note: To ensure that the power supply is operational, both
lights must be on. Also check the power up sequence, see
“Power Up Sequence.”
Power Up Sequence:
To check the power up
sequence, do the following.
1. Power-off the server.
2. Disconnect the power cord and wait 10 seconds until
all unit LEDs go off; then, reconnect the power cord
to reset the power supply units.
3. Check standby mode (system is plugged in but not
powered on). One AC Good LED on each power
supply should be on and the control panel LEDs are
off.
4. Press the power button on the control panel. The
power supply DC Good LEDs will illuminate and the
control panel power failure light (LED) will briefly flash
yellow and the power-on light will turn solid green.
5. Check power-on mode for the following:
Power supply fans and system fans are on.
Power supply units are warm and the control
panel power-on LED and the two LEDs on each
power supply are green.
Note
If any of the two power supply LEDs are off in any of
the preceding steps, replace the power supply.
Hot-Swap Power Supply Installation: The
server comes with two power supplies. You can add a
third power supply to provide redundant power. After you
install power supplies, check the power-supply status
indicators to verify that the power supplies are operating
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Netfinity Server HMM
properly. See “Power Supply Status Indicators” on
page 18 for details.
Caution
Never remove the cover on a power supply.
Hazardous voltage, current, and energy levels are
present inside the power supplies. There are no
serviceable parts inside the power supplies.
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Refer to the following illustration while performing the steps
in this procedure.
Note
You do not need to power-off the server to install
hot-swap power supplies.
1
2
3
4
5
6
Power supply
Bottom screw
Power switch on power supply
DC Power light
AC Power light
Top screw
To add a power supply, do the following:
Attention
Before you install a power supply, set the Power
switch on the power supply to the Off position.
1. Set the Power switch 3 on the back of the power
supply to the Off position.
2. Locate the filler panel on the power-supply bay (at the
back of the power-supply chassis).
Attention
For proper system cooling, do not operate the
server for more than two minutes without a power
supply or a filler panel installed for each of the
power-supply bays.
3. Remove the two screws from the filler panel.
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Netfinity Server HMM
4. Remove the filler panel from the power-supply bay
and save it and the two screws you removed for
future use.
5. Support the power supply 1 by the handle on the
back.
6. Slide the power supply into the chassis.
Attention
When you install a power supply, first, tighten
completely the top screw that attaches the power
supply to the server; then, tighten the bottom
screw. Failure to do so can damage the power
supply.
7. Tighten completely the top screw 6 on the power
supply; then, tighten the bottom screw 2 .
8. Set the Power switch on the power supply 3 to the
On position.
9. Verify that the AC Power light 5 and DC Power light
4 on the power supply are lit, indicating that the
power supply is operating correctly.
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Hot-Swap Power Supply Removal:
The server
comes with two power supplies. You can add a third
power supply to provide redundant power. Each power
supply has two status indicators; refer to “Power Supply
Status Indicators” on page 18 for information about the
status indicators.
Refer to the illustration in “Hot-Swap Power Supply
Installation” on page 86 while performing the steps in this
procedure.
To remove a hot-swap power supply:
1. Locate the power supply 1 that you want to remove.
Attention
Do not remove a power supply without first
turning the Power switch on the power supply to
the Off position.
.
2. Set the Power switch 3 on the power supply you
are removing to the Off position.
Attention
When you remove a power supply, first,
loosen completely the bottom screw that
attaches the power supply to the server;
then, loosen the top screw. Failure to do so
can damage the power supply.
For proper system cooling, do not operate
the server for more than two minutes without
a power supply or a filler panel installed for
each of the power-supply bays.
3. Loosen completely the bottom screw 2 on the the
back of the power supply; then, loosen the top screw
6 .
Caution
Never remove the cover on a power supply.
Hazardous voltage, current, and energy levels
are present inside the power supplies. There are
no serviceable parts inside the power supplies.
4. Grasp the handle on the power supply; then, slide the
power supply out of the chassis.
5. If you are not installing a replacement power supply,
install a power-supply filler panel.
If you are replacing the power supply:
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Netfinity Server HMM
Attention
Before you install a power supply, set the
Power switch on the power supply to the Off
position.
a. Set the Power switch on the power supply to the
Off position.
b. Support the power supply by the handle on the
back.
c. Slide the power supply into the chassis.
Attention
When you install a power supply, first,
tighten completely the top screw that
attaches the power supply to the server;
then, tighten the bottom screw. Failure to
do so can damage the power supply.
d. Tighten completely the top screw 6 on the
power supply; then, tighten the bottom screw
2 .
e. Set the Power switch 3 on the power supply to
the On position.
f. Verify that the AC Power light 5 and DC Power
light 4 are lit, indicating that the power supply
is operating correctly.
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Input/Output Connectors and
Expansion Slots
External SCSI
Connector Knockouts
Parallel Connector
Serial Connector
(COM1)
Mouse Connector
Serial Connector
(Reserved)
Systems Management
Serial Connector
Keyboard Connector
Serial Connector
(COM2)
Video Connector
EISA/ISA Expansion
Slots
PCI Expansion
Slots
Power Connector
Keyboard Connector: The cable from the keyboard
connects here.
Mouse Connector: This is where the mouse cable
connects to the server. This port sometimes is called
an auxiliary-device or pointing-device port.
Serial Connectors: The server has two, 9-pin serial
connectors (COM1 and COM2).
The serial signal cable for a modem or other serial
device usually connects here. If you are using a
25-pin signal cable, you need a 9-pin-to-25-pin
adapter cable.
Video Connector: The monitor signal cable attaches
to this 15-pin connector.
Parallel Connector: This is where the signal cable
for a parallel printer or other parallel device connects
to the server.
Expansion Slots: The server has four extended
industry standard architecture (EISA)/industry
standard architecture (ISA) expansion slots and six
peripheral component interconnect (PCI) expansion
slots. You can install PCI or EISA/ISA adapters to
provide communication, specialized graphics, and
sound.
The server comes with an Advanced Systems
Management Adapter installed in one of the ISA
expansion slots. The remaining three EISA/ISA
expansion slots and the six PCI expansion slots are
available for future expansion.
External SCSI Connector Knockouts: An optional
external SCSI cable can be attached to an internal
SCSI connector by using one of these knockouts.
Power Connector: The system power cord connects
here.
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Input/Output Ports
The input/output (I/O) connectors are for attaching external
devices, such as printers, keyboards, and displays, to the
server. The I/O connectors on the server include:
Two serial-port connectors
One parallel-port connector
One video-port connector
One keyboard-port connector
One auxiliary-device-port connector
SCSI-port connectors
Refer to the illustration in “Input/Output Connectors and
Expansion Slots” on page 92 for the locations of the
connectors.
Serial Port:
The server comes with two serial ports.
(Refer to “Input/Output Connectors and Expansion Slots”
on page 92 for the locations of the connectors.) These
ports are used to communicate with printers, plotters,
external modems, scanners, and auxiliary terminals.
These ports also enable you to transfer data between
computers.
Serial ports can transfer data asynchronously, which
means that they can transmit any number of characters at
any time, with no restriction on the duration of the pauses
between characters.
The serial ports can transmit and receive data and
commands at rates of from 300 bits per second up to
345 600 bits per second. To use a serial port at 345 600
bits per second, you need a special shielded cable.
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Each serial port has a 9-pin, male D-shell connector on the
back of the server. The pin-number assignments of this
connector conform to the industry standard.
5
1
6
9
The following table shows the pin-number assignments for
the serial-port connectors.
Table 3. Serial Port Pin-Number Assignments
Pin
Signal
Pin
Signal
1
Data carrier
detect
6
Data set ready
2
Receive data
7
Request to send
3
Transmit data
8
Clear to send
4
Data terminal
ready
9
Ring indicator
5
Signal ground
When you power-on the server, the POST routine assigns
the serial ports to specific communication port addresses.
Some application programs use only certain ports, and
some modems are designed for use only at certain
communication port addresses. You might need to use the
System Configuration Utility program to change
communication port address assignments to resolve
conflicts.
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Parallel Port: The parallel port usually is used to
communicate with printers, and transfers data one byte at
a time using DMA. The parallel port has a 25-pin, female
D-shell connector on the back of the server. (Refer to
“Input/Output Connectors and Expansion Slots” on
page 92 for the location of the connector.)
1
13
25
14
The following table shows the pin-number assignments for
the parallel-port connector.
Table 4. Parallel Port Pin-Number Assignments
Pin
Signal
Pin
Signal
1
STROBE
14
-AUTO FEED
XT
2
Data 0
15
-ERROR
3
Data 1
16
-INIT
4
Data 2
17
-SLCT IN
5
Data 3
18
Ground
6
Data 4
19
Ground
7
Data 5
20
Ground
8
Data 6
21
Ground
9
Data 7
22
Ground
10
-ACK
23
Ground
11
BUSY
24
Ground
12
PE (paper end)
25
Ground
13
SLCT (select)
When you power-on the server, the POST routine assigns
the parallel port a specific port address. You can change
the parallel-port assignment by using the System
Configuration Utility programs.
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Video Port: The system board in the server has one
SVGA video port. This port is used to attach a video
monitor. The video port has a 15-pin analog connector on
the back of the server. (Refer to “Input/Output Connectors
and Expansion Slots” on page 92 for the location of the
connector.)
6
1
11
5
15
10
The following table shows the pin-number assignments for
the video connector.
Table 5. Video Port Pin-Number Assignments
Pin
Signal
1
Red
2
Green or monochrome
3
Blue
4
Not connected
5
Ground
6
Ground
7
Ground
8
Ground
9
Not connected
10
Ground
11
Not connected
12
Not connected
13
Horizontal synchronization (Hsync)
14
Vertical synchronization (Vsync)
15
Not connected
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Keyboard and Auxiliary-Device Ports:
The
system board has one keyboard port and one
auxiliary-device port that supports a mouse or other
pointing device. (Refer to “Input/Output Connectors and
Expansion Slots” on page 92 for the locations of the
connectors.)
6
5
4
3
2
1
The following table shows the pin-number assignments for
the connectors used by the keyboard and auxiliary-device
ports.
Table 6. Keyboard and Auxiliary-Device Port
Pin-Number Assignments
Pin
Signal
1
Data
2
Not connected
3
Ground
4
+5 V dc
5
Clock
6
Not connected
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UltraSCSI Ports: The server has two UltraSCSI
bus-master controllers on the system board. Each
controller supports up to 15 SCSI devices. You can use
the 68-pin, SCSI connectors for these controllers to
expand the capabilities of the server by attaching different
types of SCSI devices, such as drives or printers.
Table 7 on page 99 shows the pin-number assignments
for the 68-pin SCSI connectors.
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Netfinity Server HMM
Table 7. 68-Pin SCSI Port Pin-Number Assignments
Pin
Signal
Pin
Signal
1
Ground
35
Data 12
2
Ground
36
Data 13
3
Ground
37
Data 14
4
Ground
38
Data 15
5
Ground
39
Data P1
6
Ground
40
Data 0
7
Ground
41
Data 1
8
Ground
42
Data 2
9
Ground
43
Data 3
10
Ground
44
Data 4
11
Ground
45
Data 5
12
Ground
46
Data 6
13
Ground
47
Data 7
14
Ground
48
Data P0
15
Ground
49
Ground
16
Ground
50
Ground
17
+Term power
51
+Term power
18
+Term power
52
+Term power
19
Reserved
53
Reserved
20
Ground
54
Ground
21
Ground
55
-Attention
22
Ground
56
Ground
23
Ground
57
-Busy
24
Ground
58
-Acknowledge
25
Ground
59
-Reset
26
Ground
60
-Message
27
Ground
61
-Select
28
Ground
62
-Control/Data
29
Ground
63
-Request
30
Ground
64
-Input/Output
31
Ground
65
Data 8
32
Ground
66
Data 9
33
Ground
67
Data 10
34
Ground
68
Data 11
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99
Internal Drives
If you add different types of drives, the system can read
multiple types of media and store more data. Several
types of drives are available, such as:
Diskette
Hard disk
CD-ROM
Tape
The server contains hardware that lets you replace a failed
hard disk drive without powering off the server. Therefore,
you have the advantage of continuing to operate the
system while a hard disk drive is removed or installed.
These drives are known as hot-swap drives.
Each hot-swap drive bay has two indicator lights on the
front of the server. If the amber Hard Disk Status light for
a drive is lit continuously, that individual drive is faulty and
needs to be replaced. When the Hard Disk Status light
indicates a drive fault, you can replace a hot-swap drive
without powering off the server.
Each hot-swap drive that you plan to install must have a
hot-swap-drive tray attached. The drive must have a
single connector attachment (SCA) connector.
Hot-swap-drive trays come with the hot-swap drives.
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Netfinity Server HMM
Internal Drive Bays:
Internal drives are installed in
bays. The server comes with a preinstalled diskette drive
and CD-ROM drive. The CD-ROM drive is installed in one
of the five bays in the left front of the server. You can
install hot-swap hard disk drives only in the 12 bays on the
right front of the server.
Diskette
Drive Bay
Bank B, Bay 1
CD-ROM
Drive Bay
Bank A, Bay 1
Bank A, Bay 2
Bank A, Bay 3
Bank A, Bay 4
Bank A, Bay 5
Bank A, Bay 6
Bank B, Bay 6
Removable Media
Bays
Hot-Swap
Bays
Considerations
The server comes with one CD-ROM drive and one
3.5-inch, 1.44 MB diskette drive.
The left front bays support 5.25-inch, half-high,
removable-media drives. Any two adjacent 5.25-inch,
half-high bays can be converted to a single full-high
bay.
Note
The server's EMI integrity and cooling are both
protected by having the left front bays covered or
occupied. When you install a drive, save the
filler panel from the bay, in case you later remove
the drive and do not replace it with another.
You cannot install hot-swap drives in the left front
bays.
If you are installing a device with a 50-pin connector
in one of the left front bays, you will need a
68-to-50-pin converter (option number 32G3925).
The server supports twelve 1-inch (26 mm) slim or six
1.6-inch (42 mm) half-high, 3.5-inch hot-swap hard
disk drives in the hot-swap bays.
The hot-swap bays connect to two SCSI backplanes.
The backplanes are the printed circuit boards behind
the bays. Each backplane supports up to six hard
disk drives.
IBM Netfinity 7000 - Type 8651
101
LED Card Bracket Assembly
1
2
LED Card Bracket Assembly Screws
LED Card Bracket Assembly
To remove the LED card bracket assembly, do the
following:
1. Remove the front bezel cap, see “Front Bezel Cap”
on page 77.
2. Remove the two LED card bracket assembly screws
1 .
3. Slide the LED card bracket assembly 2 into the
system; then, lift the LED card bracket assembly 2
out of the top of the server.
Note
To remove the LED light guide with icons from
the LED card bracket assembly, see “LED Light
Guide with Icons” on page 103.
To remove the vacuum florescent display panel
from the the LED card bracket assembly, see
“Vacuum Florescent Display Panel” on page 153.
102
Netfinity Server HMM
LED Light Guide with Icons
1
2
Latch
LED Light Guide with Icons
To remove the LED light guide, do the following:
1. Remove the front bezel cap, see “Front Bezel Cap”
on page 77.
2. Release the latch 1 and remove the LED light guide
2 from the LED Card Bracket Assembly.
IBM Netfinity 7000 - Type 8651
103
Media/Switch Panel Trim
1
1
Media/Switch Panel Trim
Media/Switch Panel Trim Latches
To remove the media/switch panel trim, do the following:
1. Press and release the media/switch panel trim latches
1 .
2. Pivot the bottom of the media/switch panel trim 2
away from the server.
104
Netfinity Server HMM
Memory Board/Memory-Module Kits
Notes
The server uses 60 ns, 168-pin, error correction
code (ECC), dual inline memory modules
(DIMMs).
The memory board contains four banks (0–3),
arranged in 16 DIMM connectors and supports
4-way memory interleaving.
You can install a maximum of 4 GB of memory in
the server, with 256 MB memory modules in all
16 connectors (J2 through J17).
Each bank contains connectors for four memory
modules. The memory-module kit sizes available
for the server are 64 MB, 128 MB, and 256 MB.
As a minimum, the server requires 1 full bank of
memory.
To ensure proper server operation, you must
maintain 4, 8, 12, or 16 memory modules in the
server.
All the DIMMs installed in a bank must be the
same size, but different banks can have different
sized DIMMs
J17
Bank 3, Interleave 3
Bank 3, Interleave 1
J15
J13
Bank 2, Interleave 3
Bank 2, Interleave 1
J11
J9
Bank 1, Interleave 3
Bank 1, Interleave 1
J7
J5
Bank 0, Interleave 3
Bank 0, Interleave 1
J3
J16
Bank 3, Interleave 2
Bank 3, Interleave 0
J14
J12
Bank 2, Interleave 2
Bank 2, Interleave 0
J10
J8
Bank 1, Interleave 2
Bank 1, Interleave 0
J6
J4
Bank 0, Interleave 2
Bank 0, Interleave 0
J2
Several examples of memory module configurations are:
The base memory is four 64 MB DIMMs. The DIMMs
are installed in bank 0, connectors J2-J5.
You want four 64 MB DIMMS, eight 128 MB DIMMs,
and four 256 MB DIMMs in the server. Leave the 64
MB DIMMS in bank 0, connectors J2-J5 and install
the 128 MB DIMMS in bank 1, connectors J6-J9 and
bank 2 connectors J10-J13 and the 256 MB DIMMs in
bank 3, connectors J14-J17.
IBM Netfinity 7000 - Type 8651
105
Notes
1. Use DIMMs that are compatible with Joint
Electron Device Engineering Council (JEDEC)
standards.
2. The server does not support memory expansion
adapters.
1
2
3
Memory module (DIMM)
Retaining clip
Memory-module connector
To install the memory module:
1. Place the memory board, component-side up, on a
flat, static-protective surface.
2. Locate the memory-module connectors on the
memory board.
3. Touch the static-protective package containing the
memory-module kit to any unpainted metal surface on
the server. Then, remove the memory-module kit
from the package.
4. Install the kit:
Attention
To avoid breaking the retaining clips or damaging
the memory-module connectors, handle the clips
gently.
a. Start with the lowest-numbered connectors (bank
0).
b. Turn the memory module (DIMM) 1 so that the
pins align correctly with the memory-board
connector.
c. Insert the DIMM into the memory-module
connector 3 by pressing on one end of the
106
Netfinity Server HMM
d.
e.
f.
g.
DIMM and then on the other end of the DIMM.
Be sure to press straight into the connector.
Repeat the preceding step to make sure the
DIMM is seated correctly.
Make sure the retaining clips are in the closed
position.
If a gap exists between the DIMM and the
retaining clips 2 , the DIMM has not been
properly installed. In this case, open the
retaining clips and remove the DIMM; then,
reinsert the DIMM.
Repeat these steps for each memory module
that you install.
Note
To ensure proper server operation, you must
install memory modules in groups of four.
All the memory modules installed in a bank
must be the same size, but different banks
can have different sized memory modules
installed.
5. Reinstall the memory board and board-support panel.
Attention
When you install the memory board in the server,
be sure that it is completely and correctly seated
in the system-board connector before you apply
power. (The latches on the boards will be
horizontal.) Incomplete insertion might cause
damage to the system board or the memory
board.
IBM Netfinity 7000 - Type 8651
107
Microprocessor
The server comes with two processor boards and one
microprocessor. It supports a maximum of four
microprocessors (two on each of the processor boards).
The system board contains two processor-board
connectors: one is primary; the other is secondary. You
must maintain a processor board in each connector.
The server can operate as an SMP server. With SMP,
certain operating systems and application programs can
distribute the processing load among the microprocessors.
This enhances performance for applications, such as
database transaction processing, Internet applications, and
groupware.
Notes
Be sure you have:
Thoroughly reviewed the documentation that
comes with the microprocessor, so that you can
determine whether you need to update the
server’s basic input/output system (BIOS). The
latest level of BIOS for the server is available
through the World Wide Web and the IBM PC
Company Bulletin Board System (BBS). See
“Online Support” on page iii for the appropriate
World Wide Web addresses and bulletin-board
telephone numbers.
Obtained an SMP-capable operating system
(optional). For a list of supported operating
systems, see http://www.us.pc.ibm.com/servers/
on the World Wide Web.
To avoid damage and ensure proper server
operation when you install a new or additional
microprocessor, use the same speed and voltage
as those of the currently installed microprocessor.
Microprocessor internal and external clock
frequencies must be identical.
108
Netfinity Server HMM
A microprocessor/heat-sink assembly might contain the
following components.
. ... .
. ... .
. ... .
. ... .
. ... .
. ... .
. ... .
. ....
1 Heat-sink retention clip
2 Heat sink
3 Microprocessor
4 Latch
5 Secondary microprocessor socket, empty, with
latch in open position
6 Primary microprocessor socket, with latch in
closed, locked position
You will work with these components while performing the
steps in this section.
Microprocessor Installation:
To install a
microprocessor:
1. Power-off the server and peripheral devices and
disconnect all external cables and power cords; then,
remove the top cover (see “Cover (Top)” on
page 72).
Caution
If the server has been operating, the heat sinks
on the installed microprocessors will be hot. Let
the components cool for 10 minutes before
continuing with the procedures.
2. Determine the processor board on which you want to
install the microprocessor.
IBM Netfinity 7000 - Type 8651
109
Note
The server comes with a microprocessor
preinstalled in the primary socket 6 of the
primary processor board. If you are installing a
second microprocessor in the server, install it in
the primary socket on the secondary processor
board. If you are installing a third
microprocessor, install it in the secondary socket
5 on the primary processor board. If you are
installing a fourth microprocessor, install it in the
secondary socket on the secondary processor
board. Refer to “Processor or Memory Board” on
page 121 for the locations of the primary and
secondary processor boards.
3. Remove the processor board on which you want to
install another microprocessor (see “Processor or
Memory Board” on page 121).
Notes:
a. All microprocessors in the server board must
have the same speed to ensure proper
operation.
b. While you are handling boards and
microprocessors, place them on a grounded,
static-protective or conductive-foam surface.
4. Lift the latch 4 on the empty microprocessor socket
5 .
Attention
To avoid damaging the microprocessor
during installation, make sure that the socket
latch is fully opened to the vertical position
before you insert the microprocessor.
Do not touch or bend the exposed pins on a
microprocessor.
Do not force the pins into the socket. If you
feel any resistance, remove the
microprocessor and check the orientation
and alignment.
To install the microprocessor:
a. Center the microprocessor 3 over the socket.
b. Carefully insert the microprocessor into the
socket. Ensure that the pins on the
microprocessor align with the holes in the
socket.
c. Move the latch 4 downward until the
microprocessor is completely locked into the
socket. Make sure the latch is in the fully closed
position.
5. If the heat sink comes with grease, open the thermal
grease packet. Place the contents of the packet on
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Netfinity Server HMM
6.
7.
8.
9.
10.
top of the microprocessor. In most cases the heat
sink comes with a pad.
Spread the grease evenly over the surface of the
microprocessor. Ensure that the grease does not
extend beyond the microprocessor edges.
Discard the empty thermal grease packet.
Install the heat sink and heat-sink clip:
a. Align the heat sink 2 above the
microprocessor.
b. Clip one end of the heat-sink clip 1 over the
flange. Then, place the clip over the top of the
heat sink and press down until it is secure on
both sides of the socket.
If you are also installing or removing video memory or
memory module kits, do so now; otherwise, continue
with this procedure.
Reinstall the processor board and the board-support
panel.
Attention
When you install processor boards in the
server, be sure that they are completely and
correctly seated in the system-board
connectors before you apply power. (The
latches on the boards will be horizontal.)
Incomplete insertion might cause damage to
the system board or the processor boards
that you are installing.
Make sure you orient the processor board
correctly before pressing it into its
connector. Failure to do so could damage
the processor board or the connector on the
system board.
IBM Netfinity 7000 - Type 8651
111
Non-Maskable Interrupt (NMI) Button
The NMI button is the third button from the left on the
control panel card which is behind the front bezel. The
NMI button is used to create a Non-Maskable Interrupt on
the system.
If this button is pushed, the system will respond with a
“TRAP” error message and the system will hang. This
button is for low-level debug purposes only, and should not
be used during the course of normal hardware
troubleshooting.
112
Netfinity Server HMM
1
1
21
10
J13 J9
24
J8
21
24
J7
21
24
J6
21
2
J5
20
J1
21
20
J2
21
18
J3
21
Power Backplane Card
J1, J2
Power Backplane to Planar Power Interface
J3
Power Backplane to Planar Signal Interface
J5
Power Backplane to System Management
Interface
J6
Power Backplane to DASD Interface
J7
Power Backplane to DASD Interface
J8
Power Backplane to Media Devices
J9
Power Backplane to 5V SB Interface
J13
Power Backplane to Fan
IBM Netfinity 7000 - Type 8651
113
Connectors: If power supplies are OK and the power
backplane voltages are incorrect, replace the power
backplane.
If the voltages are correct, and the Symptom-to-FRU index
does not solve the problem, go to “Undetermined
Problems” on page 168.
J1, J2
Connection
Connector Pins
Maximum Pin
Current
+5V
1
6A
DC Return
2
6A
+5V
3
6A
DC Return
4
6A
+5V
5
6A
DC Return
6
6A
+5V
7
6A
DC Return
8
6A
+5V
9
6A
DC Return
10
6A
+12V
11
6A
DC Return
12
6A
+12V
13
6A
DC Return
14
6A
+3.4V
15
6A
DC Return
16
6A
+3.4V
17
6A
DC Return
18
6A
+3.4V
19
6A
DC Return
20
6A
Connection
Connector Pins
Maximum Pin
Current
+12V
1
1A
-5V
2
1A
SYS On
3
<1A
I C SDA
4
<1A
I C CLK
5
<1A
+5 1V Sense
6
<1A
+12 1V Sense
7
<1A
+5V SB
8
<1A
DC Return
9
6A
System Power
Good
10
<1A
DC Return
11
6A
I C Present
12
<1A
+3 4V Sense
13
<1A
J3
114
Netfinity Server HMM
Connection
Connector Pins
Maximum Pin
Current
Sense Return
14
<1A
SYS EPOW#
15
<1A
DC Return
16
6A
I2C INT#
17
<1A
Spare
18
<1A
Connection
Connector Pins
Maximum Pin
Current
I C Reset#
1
<1A
DC Return
2
1A
5V SB
3
<1A
DC Return
4
1A
5V SB
5
<1A
DC Return
6
1A
I C CLK
7
<1A
DC Return
8
1A
I C SDA
9
<1A
SYS EPOW#
10
<1A
I C INT#
11
<1A
System Power
Good
12
<1A
DC Return
13
1A
SYS On
14
<1A
Spare 1
15
N/A
5V SB
16
1A
( C CLK DASD#
17
<1A
DC Return
18
1A
I C SDA DASD
19
<1A
I C INT DASD
20
<1A
Spare
21
N/A
5V B
22
N/A
Spare
23
N/A
Spare
24
N/A
Spare
25
N/A
Spare
26
N/A
Connection
Connector Pins
Maximum Pin
Current
+12V B
1
5A
DC Return
2
5A
12V B
3
5A
DC Return
4
5A
+12V B
5
5A
DC Return
6
5A
J5
J6
IBM Netfinity 7000 - Type 8651
115
Connection
Connector Pins
Maximum Pin
Current
+12V B
7
5A
DC Return
8
5A
+5V SB
9
<1A
SYS EPOW#
10
<1A
+5V B
11
5A
DC Return
12
5A
+5V B
13
5A
DC Return
14
5A
+5V B
15
5A
DC Return
16
5A
A0 DASD 3
17
<1A
A1 DASD 3
18
<1A
A2 DASD 3
19
<1A
Spare 1
20
N/A
I C CLK DASD
21
<1A
DC Return
22
5A
I C SDA DASD
23
<1A
I C INT DASD#
24
<1A
Connection
Connector Pins
Maximum Pin
Current
+12V C
1
5A
DC Return
2
5A
12V C
3
5A
DC Return
4
5A
+12V C
5
5A
DC Return
6
5A
+12V C
7
5A
DC Return
8
5A
+5V SB
9
<1A
SYS EPOW#
10
<1A
+5V B
11
5A
DC Return
12
5A
+5V B
13
5A
DC Return
14
5A
+5V B
15
5A
DC Return
16
5A
I C A0
17
<1A
I C A1
18
<1A
I C A0
19
<1A
Spare 1
20
N/A
I C CLK DASD
21
<1A
DC Return
22
5A
I C SDA DASD
23
<1A
I C INT DASD#
24
<1A
J7
116
Netfinity Server HMM
J8
Connection
Connector Pins
Maximum Pin
Current
+12V B
1
5A
DC Return
2
5A
12V B
3
5A
DC Return
4
5A
+12V B
5
5A
DC Return
6
5A
+12V B
7
5A
DC Return
8
5A
+5V SB
9
<1A
SYS EPOW#
10
<1A
+5V B
11
5A
DC Return
12
5A
+5V B
13
5A
DC Return
14
5A
+5V B
15
5A
DC Return
16
5A
A0 DASD 1
17
<1A
A1 DASD 1
18
<1A
A2 DASD 1
19
<1A
Spare 1
20
N/A
I C CLK DASD
21
<1A
DC Return
22
5A
I C SDA DASD
23
<1A
I C INT DASD#
24
<1A
Connection
Connector Pins
Maximum Pin
Current
5V SB
1
<1A
DC Return
2
<1A
Connection
Connector Pins
Maximum Pin
Current
VFan A
1
1A
DC Return
2
1A
TACH A
3
<1A
VFan B
4
1A
DC Return
5
1A
TACH B
6
<1A
VFan C
7
1A
DC Return
8
1A
TACH C
9
<1A
Spare
10
N/A
J9
J13
IBM Netfinity 7000 - Type 8651
117
Power Backplane Removal
Caution
Hazardous voltage, current, and energy levels are
present inside the power backplane.
To remove the power backplane assembly, do the
following:
1. Power-off the server and all attached devices and
disconnect all external cables and power cords.
2. Loosen the 4 screws at the rear of the Central
Electronics Complex (CEC) and slide it back.
3. Remove the air baffle 1
Note
If the air baffle is not installed correctly, the
server will overheat.
4. Remove the power supplies, see “Hot-Swap Power
Supply Removal” on page 90.
5. Remove the 5-volt voltage regulator card, see “5-Volt
Regulator Card” on page 55.
6. Remove the AC power assembly, see “AC Power
Assembly” on page 59.
118
Netfinity Server HMM
7.
8.
9.
10.
1 Power Backplane Cover Screws
2 Power Backplane Cover
3 Back Plane Screws
4 Back Plane
Disconnect the cables from the power backplane.
Remove the 2 power backplane cover screws 1 and
remove the power backplane cover 2 .
Slide the CEC back into position.
Remove the 10 power backplane screws 3 and
remove the power backplane 4 .
IBM Netfinity 7000 - Type 8651
119
Preinstallation Steps (All Bays)
Before you install drives in the server, verify that you have
all the cables and any other equipment specified in the
documentation that comes with the internal drive. You
might also need to perform certain preinstallation activities.
Some of the steps are required only during the initial
installation of an option.
1. Choose the bay in which you want to install the drive.
2. Check the instructions that come with the drive to see
if you need to set any switches or jumpers on the
drive.
3. To install the drive, go to “5.25-Inch
Removable-Media Drive” on page 56 or “Hot-Swap
Drive Installation” on page 78.
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Netfinity Server HMM
Processor or Memory Board
1
2
3
4
5
6
7
Captive screws
Board-support panel
Memory board
Primary processor board
Secondary processor board
Insertion/extraction latch on board
Scribe marks
Note
Components on the boards are not shown in the
illustration.
Processor or Memory Board Removal:
To
remove one of the processor boards or the memory board:
1. Power-off the server and peripheral devices and
disconnect all external cables and power cords :then,
remove the top cover (see “Cover (Top)” on
page 72).
2. Remove the board-support panel:
a. Loosen the screws 1 on the board-support
panel 2 and remove the board-support panel
by lifting it and pulling the edge away from the
three slots at the back of the chassis.
b. Store the panel until you are ready to reinstall it.
3. Select the processor board 4 or 5 or memory
board 3 that you want to remove.
IBM Netfinity 7000 - Type 8651
121
4. Disconnect the processor board or memory board
from the system board by rotating the two corner
latches 6 on the top of the board outward to a
90-degree angle from the board.
5. Grasp the two corner latches and carefully lift the
board out of the slot.
Note
Avoid touching the component and connectors on
the board.
6. Place the board on a flat, static-protective surface.
Processor or Memory Board Installation:
To reinstall a processor or memory board:
1. Locate the appropriate processor-board or
memory-board connector on the system board.
(Refer to the illustration in “Processor or Memory
Board” on page 121.)
2. Hold the board that you are installing by the two
corner latches 6 .
3. Slide the board into the appropriate slot guides.
Note
Be sure the component side of the primary
processor board 4 is facing toward the adapter
cards and the component side of the secondary
processor board 5 is facing toward the memory
board 3 .
Attention
Make sure you orient the board correctly before
latching it into its connector on the system board.
Failure to do so could damage the board or the
connector on the system board.
4. Rotate the two corner latches on the top of the board
until the latches are aligned with the top edge of the
board (closed position) and the board is locked into
place.
Attention
When you install processor boards or memory
boards in the server, be sure that they are
completely and correctly seated in the
system-board connectors before you apply
power. (The latches on the boards will be
horizontal.) Incomplete insertion might cause
damage to the system board or the board that
you are installing.
5. Reinstall the board-support panel 2 :
a. Align the board-support panel so that the tabs on
the rear edge of the panel fit into the guide slots.
122
Netfinity Server HMM
b. Close the panel. Check to make sure that the
boards in the slots under the panel are aligned
with the scribe marks 7 on either side of the
holes in the center of the panel.
c. Tighten the screws 1 on the board-support
panel.
IBM Netfinity 7000 - Type 8651
123
SCSI Backplane
1 Wide (16-bit) SCSI connector
2 J10 Option jumper block
3 SCSI hot-swap drive connectors (on opposite side
of backplane)
4 Repeater card connector
5 Power connector
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Netfinity Server HMM
Jumper Settings:
Processor Board Option
Jumper Block (J10)
Pins
Description
1-2
Reserved.
3-4
Placing a jumper on these two pins disables
SCSI terminator for optional SCSI repeater card.
5-6
Placing a jumper on these two pins enables
SCSI IDs 8-D
7-8
Reserved.
9-10
Reserved.
11-12
Placing a jumper on these two pins reverses the
SCSI IDs on the backplane.
Note: The default is no jumpers installed on the J10 jumper
block.
SCSI IDs that you can use for hot-swap drives.
J10
Pins
5-6
J10
Pins
11-12
Bay
1
Bay
2
Bay
3
Bay
4
Bay
5
Bay
6
No
jumper1
No
jumper1
0
1
2
3
4
5
No
jumper
Jumper
5
4
3
2
1
0
Jumper
No
jumper
13
12
11
10
9
8
Jumper2
Jumper2
-
-
-
-
-
-
Notes:
1. This is the default jumper setting.
2. This combination is not supported.
IBM Netfinity 7000 - Type 8651
125
Removal:
To remove the SCSI Backplane, do the
following:
1. Power-off the server.
2. Remove the top cover, see “Cover (Top)” on
page 72.
3. Remove the side cover, see “Cover (Sides)” on
page 71.
Note
If the air baffle is not installed correctly, the
server will overheat.
4. Remove the air baffle 1 .
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Netfinity Server HMM
1 Cable Retainers
2 Backplane Cable
5. Slide the CEC back to access the backplane cable.
6. Release the backplane cable retainers 1 and
disconnect the backplane cable 2 ;then, disconnect
the the backplane cable.
1 Hot-Swap Drive Cage Screws
2 Hot-Swap Drive Cage
7. Remove the 4 hot-swap drive cage screws 1 and
pull the hot-swap drive cage 2 out of the server.
IBM Netfinity 7000 - Type 8651
127
1 Hot-Swap Backplane Screws
2 Hot-Swap Backplane
8. Remove the 8 hot-swap backplane screws 1 and
remove the hot-swap backplane 2 .
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Netfinity Server HMM
SCSI Drives
Some drives have a special design called small computer
system interface, or SCSI. This design allows you to
attach multiple drives to a single SCSI connector.
Note
Any information about SCSI drives also applies to
other SCSI devices, such as scanners and printers.
A 16-bit (wide) SCSI cable connects each hot-swap
backplane to an integrated SCSI controller on the system
board. An additional 16-bit 4-drop SCSI cable is shipped
(disconnected) in the bottom of the server between the
open bays and the power supply area. It is folded and
restrained with a cable clamp.
If you want to install SCSI devices in the left front bays,
you can do one of following:
Use one of the SCSI controllers on the system board
to control the SCSI devices in the left front bays. In
order to do this, you will need to disconnect the SCSI
cable that controls one of the backplanes and install
the additional 4-drop SCSI cable that is shipped
(disconnected) inside the server. If you disconnect
the SCSI cable from the backplane, you cannot install
hot-swap drives in any of the bays supported by that
backplane and, thus, can have a maximum of six
hot-swap drives installed in the server. The 4-drop
SCSI cable can then be used to support the SCSI
devices in the left front bays.
Attach the 4-drop SCSI cable to one of the SCSI
controllers on the system board and use that
controller to control the SCSI devices in the left front
bays. Install an optional SCSI adapter and use the
SCSI controller on the adapter to control one of the
SCSI hot-swap backplanes.
Note
For ease of cabling, if you install an optional
SCSI adapter to control a SCSI hot-swap
backplane, install it in PCI slot 1. Refer to
“Cabling Example for the ServeRAID Adapter” on
page 63 for more information.
Install optional repeater adapters on the backplanes
and daisy chain the backplanes, so they can be
controlled by one of the SCSI controllers on the
system board. You can then install the extra 4-drop
SCSI cable and use the other SCSI controller on the
system board to support the SCSI devices in the left
front bays.
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SCSI IDs: Each SCSI device that is connected to an
individual integrated SCSI controller needs a unique
identification (ID) so that the controller can identify the
devices and ensure that different devices do not attempt to
transfer data at the same time. (The integrated SCSI
controllers on the system board operate independently.) If
you need to set IDs for SCSI devices, refer to the
instructions that come with those devices.
The server automatically sets SCSI IDs for hot-swap hard
disk drives, according to the jumper settings on the SCSI
backplanes. The server uses the hard disk drive SCSI IDs
to send status information to the indicator lights above
each hot-swap bay.
Each of the two SCSI backplanes in the server supports
one bank (six) of hot-swap bays. Table 8 shows the
default SCSI IDs that the backplanes assign for hot-swap
hard disk drives.
Table 8. Automatically Assigned SCSI IDs
Bank
A
A
A
A
A
A
B
B
B
B
B
B
Bay
1
2
3
4
5
6
1
2
3
4
5
6
ID
0
1
2
3
4
5
0
1
2
3
4
5
Note: The default SCSI ID for each SCSI backplane is 15.
The default SCSI ID for each SCSI controller is 7.
You can change the default ID addresses of the drives by
changing the jumper settings on the SCSI backplane.
The processing sequence for SCSI devices is set through
the SCSISelect Utility program (refer to the SCSI
information provided on the System CD-ROM for more
information). The sequence proceeds from the lowest
SCSI ID to the highest (0 to 6, then 8 to 15).
Termination (Internal SCSI Devices): The
devices at both ends of the SCSI bus must be terminated.
If you attach SCSI devices (internal or external), you must
terminate the last device in the chain.
Note
All the hot-swap drives in the server have automatic
termination.
If you install SCSI devices in the removable-media bays,
you must terminate the last device on the bus (cable) and
disable the termination on the other devices connected to
the internal SCSI controller. The SCSI controller is already
terminated.
For example, when you install the first SCSI device in a
removable-media bay, set its termination to Enable and
install the device in bay 4 (the bottom bay). Then, when
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you install additional SCSI devices in removable-media
bays 1, 2, and 3, set their termination to Disable.
Refer to the information that come with the SCSI device for
instructions about setting device jumpers or switches that
control termination.
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Server Installation/Removal
During the installation procedure, you must install parts on
the rack and the server. This process can be divided into
two parts:
Preparing the rack
Installing the server in the rack
Preparing the Rack
Caution
Four people are required to move or lift the server.
In this section, you will use the following parts:
IBM Installation Template
Two slide-bracket nut bar assemblies
One cable-management arm
Eight M4x8 pan head screws
Eight M6x16 screws
One cable management arm
One arm to shuttle (CEC) bracket with cap fastener
Two M6x16 hex flange screws
Two M6 hex flange nuts
Two 10-32 x 0.5-Inch screws
One nut bar
Two M6x16 hex flange screws
Four M6x16 screws
Six nut clips
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Attention
To ensure rack stability, plan the installation of servers
in the rack starting from the bottom.
To attach the mounting hardware to the rack:
1. Remove the rack front door. Refer to the rack
documentation for instructions.
2. Mark the positions of the slide-bracket assemblies,
bezel brackets, and the cable-management arm on
the rack:
a. Position the installation template on the front
mounting rails on the rack, aligning the holes.
b. Mark the holes for the slide-bracket assemblies
and bezel brackets.
c. Install two cage nuts to each of the two front
mounting brackets for the bezel brackets.
d. Attach the template to the rear mounting rails.
Mark the locations for the slide-bracket
assemblies and cable-management arm.
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3. Attach a slide-bracket assembly to the front of the
rack:
Notes:
Get another person to help you attach the
slide-bracket assemblies to the rack.
The slide-bracket assemblies can be installed on
either the left or right side of the rack.
Refer to the illustrations for examples of the
proper alignment of the slide-bracket assemblies.
a. Position the slide-bracket assembly behind the
mounting rail so that the slides will extend out
from the front of the rack.
b. If necessary, loosen the screws at the rear of the
slide bracket assembly and adjust the length of
the slide-bracket to fit the mounting rail. Tighten
the screws.
Screws
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c. Position a nut bar behind the slide-bracket
assembly.
d. Insert screws (16M by 16 mm) through the
mounting rail, slide-bracket assembly, and nut
bar. Do not tighten the screws.
4. Attach the slide bracket assembly to the rear of the
rack:
a. Position the slide-bracket assembly inside the
mounting rail.
b. Position a nut bar behind the slide-bracket
assembly.
c. Insert screws through the mounting rail,
slide-bracket assembly, and nut bar. Do not
tighten the screws.
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5. Attach the other slide-bracket assembly to the front
and rear of the rack.
6. Push the slide-bracket assemblies to the outermost
positions on the rack.
7. Tighten all screws to secure both slide-bracket
assemblies. If you are using a torque screwdriver,
use the following torque setting: 8–11 Nm (70.8–97.0
in/lbs).
8. Attach the cable-management arm to the rear of the
rack:
a. Position the cable-management arm bracket on
the outside of the mounting rail.
b. Insert screws (M6 by 16 mm) through the
cable-management arm bracket, mounting rail,
and cage nuts. Tighten the screws.
c. Position the server bracket on the
cable-management arm.
d. Insert screws through the cable-management
arm and the server bracket. Tighten the screws.
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Installing the Server in the Rack:
In this
section, you will use eight screws (M4 by 8).
To install the server in the rack:
1. Fully extend the slide-bracket assemblies until they
lock.
2. Remove the side access doors from the server by
loosening the captive screws.
3. Lift and position the server so that the bayonet slots
on the server are above the bayonets on the
slide-bracket assemblies.
4. Lower the server and slip the bayonets into the
bayonet slots.
5. Insert screws through one slide-bracket assembly and
server side. Tighten the screws. Repeat this step for
the other slide-bracket assembly on the opposite side
of the server. This secures the server.
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6. Install the side access doors on the server.
Attention
For proper cooling and airflow, replace the side
access doors before powering on the server.
Operating the server with the side access doors
removed might damage server components.
Note
When the drawer is fully extended, safety latches
on the slide-brackets lock into place. To release
the safety latch, press the latch on each side of
the rack.
7. Press the safety latches and slide the drawer about
halfway into the rack.
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8. Attach the cable-management arm to the server using
the captive screws.
9. Attach the monitor, keyboard, and power cables to
the corresponding connectors on the server. Refer to
the rack documentation for instructions.
10. Attach the cables to the cable-management arm using
cable ties.
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11. Secure the drawer in the rack:
a. Attach two cage nuts to the front mounting rail.
b. Slide the drawer into the rack.
c. Secure the server to both sides of the rack by
inserting screws (M6 by 16 mm) through the
bezel brackets, mounting rails, and cage nuts.
12. Install the rack front door.
13. To complete the installation, refer to the
documentation that came with the rack.
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Removing the Server from a Rack
Attention
Four people are required to move or lift the server.
To remove the server from a rack:
1. If you have a modem or fax machine attached to the
server, disconnect the telephone line from the
electrical outlet and the server.
Note
If you are in the United Kingdom, you must
perform this step before disconnecting the power
cord.
2. Disconnect all cables and power cords from the rear
of the server.
3. Disconnect all power cords from the rack.
4. Remove the screws from the bezel brackets on each
side of the front bezel. Set them aside for later use.
5. Slide the server about halfway out of the rack.
6. Loosen the captive screws that secure the
cable-management arm.
7. Fully extend the slide-bracket assemblies until they
lock.
8. Remove the screws that attach the server to each
slide-bracket assembly.
9. Remove the side access doors from the server by
loosening the captive screws.
10. Using the four handles on the side of the server, lift
the server from the slide bracket assemblies and
place the server on a flat, nonconductive surface.
11. Install the side access doors on the server.
Attention
For proper cooling and airflow, replace the side
access doors before powering on the server.
Operating the server with the side access doors
removed might damage server components.
Disassembling the Drawer Hardware:
If you
are not going to reinstall the server or install another
drawer model, remove the brackets from the server and
the rack.
1. Remove and save the slide-bracket assemblies and
screws for future use.
2. Remove the screws that attach the left slide rail to the
front and rear mounting rails.
3. Remove the screws that attach the right slide rail to
the front mounting brackets.
4. Remove the screws that attach the slide rail and
cable-management arm to the rear of the rack.
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5. Refer to the documentation that comes with the rack
for additional instructions.
Status Indicators
Cooling-Failure
Light
Power-Failure
Light
Hot-Swap Drive
Subsystem Failure Light
Information
Panel
Power-On
Light
Hard Disk
Status Light
Diskette Drive
In-Use Light
CD-ROM Drive
In-Use Light
Hard Disk
Activity Light
CD-ROM Drive In-Use Light: When this light is lit,
the CD-ROM drive is being accessed.
Diskette Drive In-Use Light: When this green light
is lit, the diskette drive is being accessed.
Power-On Light: When this green light is lit, system
power is present in the server.
Note
If this light is off, it does not mean there is no
electrical current present in the server. To
remove all electrical current from the server, you
must unplug the server power cord from the
electrical outlet.
Power-Failure Light: When this amber light flashes,
a power supply or the power-supply controller has
failed. Refer to “Status Indicators” on page 18 for
more information.
Cooling-Failure Light: When this amber light
flashes, a fan problem has occurred or the server has
overheated. Refer to “Status Indicators” on page 18
for more information.
Hot-Swap Drive Subsystem Failure Light: When
this amber light flashes, a hard disk drive has failed
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or one of the SCSI backplanes has overheated.
Refer to “Status Indicators” on page 18 for more
information.
Information Panel: System monitor information
appears on this vacuum fluorescent display (VFD).
Hard Disk Lights: Each of the 12 hot-swap drive
bays has a set of two status lights. These status
lights indicate the following:
Hard Disk Status Light: When the amber light
for a hard disk drive is lit continuously, the drive
has failed. When the light flashes slowly (one
flash per second), the drive is being rebuilt.
When the light flashes rapidly (three flashes per
second), the controller is identifying the drive.
Hard Disk Activity Light: When the green light
for a hard disk drive is flashing, the drive is
being accessed.
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System Board
1
2
3
4
5
6
7
8
9
1
11
12
13
14
15
16
17
18
19
2
21
22
23
24
25
144
Power control and status cable
+5V, +12V, and 3.3V power connectors
(identical)
Diskette-drive connector
Front-panel connector
IDE connector
Memory-board connector
Not used
Secondary processor-board connector
Primary processor-board connector
Fan 1 connector (not used, jumper required)
Fan 2 connector (not used, jumper required)
Hard disk drive LED 1 connector
Not used
Not used
Server management connector
IC2
Fan 3 connector (not used, jumper required)
Fan 4 connector (jumper required unless
optional thermal upgrade kit is used)
Hard disk drive LED 2 connector
SCSI channels A (right) and B (left) connectors
EISA/ISA slots 1–4 for adapters (slot 1 toward
top of illustration, slot 4 toward bottom)
Not used
PCI slots 1–6 for adapters (slot 1 toward top of
illustration, slot 6 toward bottom:
Bus 0 = slots 1–3; Bus 1 = slots 4–6)
Configuration switches and jumpers
Real-time clock
Netfinity Server HMM
Video memory DRAM connector
VGA monitor connector
Parallel-port connector
Serial-port connectors A (COM1) and B (COM2)
PS/2-compatible keyboard and mouse
connectors
26
27
28
29
3
Note
The SCSI-A controller is cabled to hot-swap bank B;
the SCSI-B controller is cabled to hot-swap bank A.
System Board Removal
1 System Board Screws
2 System Board
To remove the system board, do the following:
1. Remove the top cover, see “Cover (Top)” on
page 72.
2. Remove the processor and memory boards, see
“Processor or Memory Board” on page 121.
3. Remove the adapters, see “Adapters” on page 60.
4. Remove the CEC, see “Central Electronics Complex
(CEC)” on page 67.
5. Remove the 14 system board screws 1 and remove
the system board 2 .
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System-Board Configuration Jumpers
Jumper
Pins
Description
J6A1, BIOS
Recovery
1-21
Sets BIOS boot block to normal
startup mode.
2-3
Enables the BIOS flash memory
recovery mode.
1-21
Sets the BIOS boot block as
write-protected.
2-3
Sets the BIOS boot block as
programmable.
1-21
Sets address of Video Sleep
Register to 03C3H.
2-3
Sets address of Video Sleep
Register to 46E8H.
1-2
Disables BIOS update of flash
memory.
2-31
Enables BIOS update of flash
memory.
J6A1, BIOS
Boot Block
J6A2, Video
Sleep
J6A4, BIOS
Write
Note: 1This is the factory default setting.
Enabling BIOS Recovery Mode (J6A1): The flash
memory contains a protected area that cannot be
corrupted. The code in this area enables the server to
start from a diskette when the BIOS becomes corrupted,
for example, if a power failure occurs during a flash
update. After starting, the Flash Memory Update Utility
automatically recovers the system BIOS from the BIOS
recovery files on the diskette.
Notes:
1. The BIOS recovery jumper, J6A1, must be set to pins
2 and 3 to enable the BIOS flash memory recovery
mode.
2. If you have mapped the BIOS of an adapter to any
part of the E0000H address range, you must either
map it to another area before completing a recovery
procedure, or physically remove the adapter from the
system.
3. Before you run the recovery procedure, verify that the
BIOS write jumper, J6A4, is set to its default position
at pins 2 and 3.
To recover the BIOS::
1. Power-off the server and peripheral devices and
remove the top cover (see “Cover (Top)” on
page 72).
2. Identify the BIOS recovery jumper, J6A1.
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J6A1
Recovery
1
BIOS Recovery
1 2 3
3. If the primary processor board blocks access to the
jumper, remove it (see “Processor or Memory Board”
on page 121).
4. Move the jumper to pins 2 and 3. This enables the
recovery mode.
5. If you removed the primary processor board, install it.
6. Replace the top cover.
7. Insert the flash memory update diskette into the
primary diskette drive (usually drive A).
8. Connect the power cable to the server.
9. Start the server.
After the server successfully completes POST, the
speaker emits a single beep and the recovery
process starts (the process takes about three
minutes). During the recovery process, no messages
are displayed on the monitor, and the keyboard is
disabled. When the recovery process is complete,
the server emits two beeps.
10. Power-off the server and all peripheral devices,
remove the top cover (see “Cover (Top)” on
page 72), and move the jumper back to its original
position (pins 1 and 2, factory default).
BIOS Boot Block Jumper Setting (J6A1)
Note
Do not mistake this jumper block for the ones on
either side.
To be able to program the boot block:
1. Power-off the server and peripheral devices and
remove the top cover (see “Cover (Top)” on
page 72).
2. Identify the BIOS boot block jumper, J6A1.
IBM Netfinity 7000 - Type 8651
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J6A1
Unprotect Protect
1
Boot Block
1 2 3
3. If the primary processor board blocks access to the
jumper, remove it (see “Processor or Memory Board”
on page 121).
4. Set the BIOS boot block jumper:
a. To remove the write-protection from the BIOS
boot block, move the jumper to pins 2 and 3.
b. To set the write-protection on the BIOS boot
block, move the jumper to pins 1 and 2 (factory
default).
5. If you removed the primary processor board, install it.
Video-Sleep-Register Address Setting (J6A2):
The Video-Sleep-Register jumper determines which I/O
port the SVGA controller uses for its internal AT mode
setup port. The starting address of the default port is
03C3H (pins 1 and 2). When this jumper is set to pins 2
and 3, the Video-Sleep-Register address changes to
46E8H.
If no keyboard activity occurs after a specified timeout
period (1 to 128 minutes, as specified through the Setup
program), the Video-Sleep-Register jumper blanks out the
monitor screen. When this happens, you must enter a
password to reactivate the monitor and keyboard.
To change the location of the Video Sleep Register:
J6A2
1. Power-off the server and peripheral devices and
remove the top cover (see “Cover (Top)” on
page 72).
2. Identify the Video-Sleep-Register jumper, J6A2.
46E8
3C3
1 Video Sleep
1 2 3
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3. If the primary processor board blocks access to the
jumper, remove it (see “Processor or Memory Board”
on page 121).
4. Set the address of the Video-Sleep Register:
a. To set the address to 03C3H (factory default),
move the jumper to pins 1 and 2.
b. To set the address to 46E8H, move the jumper
to pins 2 and 3.
5. If you removed the primary processor board, install it.
J6A4
BIOS Write Jumper Setting (J6A4)
Writable
1 BIOS Write
1 2 3
This jumper enables updating the BIOS in flash memory
with a special utility. The factory default leaves this
function enabled so that you can update the BIOS from a
startable diskette without having to open the server covers
and change the jumper.
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System-Board Configuration Switch
Settings: Some configuration actions are controlled
through switches on the system board. Table 9
summarizes the switch settings that correspond to these
actions.
Table 9. Configuration Switch Settings
Switch
Position Function
S6A1-1
On
Off1
S6A1-2
On
Off1
S6A1-3
Off1
Resets NVRAM and the
Real-Time Clock (RTC) to the
factory defaults on system
startup.
Retains current CMOS settings
on system startup.
Clears the user and
administrative passwords on
system startup.
Passwords can be entered or
changed.
Reserved
Notes:
1. This is the factory default.
2. Do not change the settings for switches S6A1-4, S6A1-5,
S6A1-6, or S6A1-8. These switch settings should
remain as set at the factory.
NVRAM and RTC Settings (Switch S6A1-1):
Setting the CMOS switch to On clears the current values
of NVRAM and the RTC when the server is reset. This
returns NVRAM and the RTC to the factory default.
When the CMOS switch is set to Off, the default, the
current settings are preserved during system reset.
To reset the server's NVRAM and RTC settings to the
factory default values:
1. Power-off the server and peripheral devices and
remove the top cover (see “Cover (Top)” on
page 72).
2. If the primary processor board blocks access to the
switch, remove it (see “Processor or Memory Board”
on page 121).
3. Locate the configuration switches on the system
board.
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OFF ON
OFF
CLEAR CMOS
CLEAR PASSWORD OFF
OFF
RESERVED
S6A1-1
S6A1-2
S6A1
1 2 3
4. Slide switch S6A1-1 to On.
5. If you removed the primary processor board, replace
it.
6. If ISA cards are installed, remove them.
7. Replace the top cover.
8. Connect the power cords to the server and the
monitor.
9. Power-on the server and the monitor; then, wait for
POST to complete. This automatically reprograms
the NVRAM and RTC to their factory settings.
10. Power-off the server and the monitor.
11. Disconnect the power cords from the server and
monitor.
12. Remove the top cover.
13. If the primary processor board blocks access to the
switch, remove it (see “Processor or Memory Board”
on page 121).
14. Slide switch S6A1-1 to Off.
15. If you removed the primary processor board, replace
it.
16. If you removed the ISA cards, do the following.
a. Boot the IBM Netfinity 7000 System CD-ROM
and select System Configuration.
b. Add the ISA cards to the configuration.
c. Save the configuration.
d. Install the ISA cards you removed in 6.
Clearing All Passwords (Switch S6A1-2): Setting
the password switch to On clears the administrative and
user passwords.
When the password switch is set to Off, which is the
default, you can enter an administrative or user password,
or both.
To clear the administrative and user passwords or allow a
password to be set:
1. Power-off the server and peripheral devices and
remove the top cover (see “Cover (Top)” on
page 72).
2. If the primary processor board blocks access to the
switch, remove it (see “Processor or Memory Board”
on page 121).
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3. Locate the configuration switches on the system
board.
OFF ON
OFF
CLEAR CMOS
CLEAR PASSWORD OFF
OFF
RESERVED
S6A1-1
S6A1-2
S6A1
1 2 3
4. Slide switch S6A1-2 to On.
5. If you removed the primary processor board, replace
it.
6. Connect the power cords to the server and the
monitor.
7. Power-on the server and the monitor; then, wait for
POST to complete. This automatically clears the
administrative password.
8. Power-off the server and the monitor.
9. Disconnect the power cords from the server and
monitor.
10. If the primary processor board blocks access to the
switch, remove it (see “Processor or Memory Board”
on page 121).
11. Slide switch S6A1-2 to Off.
12. If you removed the primary processor board, replace
it.
13. Run the System Configuration Utility program to
specify a new administrative password, user
password, or both (see “Security” on page 38).
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Vacuum Florescent Display Panel
Note
For additional vacuum florescent display panel
information, see “Control Panel FRUs” on page 70.
1
Vacuum Florescent Display Panel
To remove the vacuum florescent display panel, do the
following:
1. Remove the front bezel cap, see “Front Bezel Cap”
on page 77.
2. Gently pull the mounting studs out of the back of the
florescent display panel 1 .
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Video Memory
Notes
Depending on the server model, the server
system board comes with either 512 KB or 1 MB
of preinstalled video memory.
If the server has a 1 MB memory buffer, the
server controller will support high-resolution
graphics and text modes with 132 columns.
If the server has 512 KB of preinstalled video
memory, you can increase the memory buffer
size to 1 MB by installing a 40-pin, 256 KB,
16-bit, 70 ns, complementary metal oxide
semiconductor (CMOS) dynamic random-access
memory (DRAM) module with Fast Page Mode,
such as Samsung KM416C256AJ-7, Hitachi
HM514260AJ7R, or equivalent.
To install video memory:
1. Remove both processor boards to allow you to
access the DRAM on the system board. (See
“Processor or Memory Board” on page 121.)
2. Install the DRAM in the socket:
a. Locate the dot 2 on the DRAM.
b. Carefully align the dot on the DRAM with the
beveled corner of the video-memory socket 1
on the system board. (There is also a dot 2
on the system board at the beveled corner of the
socket to help you align the DRAM correctly.)
c. Press the DRAM down firmly into the socket.
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3. If you are also installing or removing a
microprocessor or memory module kits, do so now;
otherwise, continue with this procedure.
4. Reinstall the processor boards and the board-support
panel.
Attention
When you install processor boards in the
server, be sure that they are completely and
correctly seated in the system-board
connectors before you apply power. (The
latches on the boards will be horizontal.)
Incomplete insertion might cause damage to
the system board or the processor boards
that you are installing.
Make sure you orient the processor board
correctly before pressing it into its
connector. Failure to do so could damage
the processor board or the connector on the
system board.
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Symptom-to-FRU Index
This index supports Netfinity 7000 - Type 8651 servers.
Note
Always start with “General Checkout” on page 5.
The Symptom-to-FRU lists symptoms, errors, and the
possible causes. The most likely cause is listed first. Use
this Symptom-to-FRU Index to help you decide which
FRUs to have available when servicing the computer. The
POST BIOS displaying POST error codes and messages
on the screen.
Note
For IBM devices not supported by index, refer to the
manual for that device.
Beep Codes
Beep Code
FRU/Action
1 Beep
(Refresh failure)
1. Check memory in J2,
J3, J4, J5
2. Memory DIMMs
3. Memory Board
2 Beeps
(Parity can't be reset)
1. Check memory
2. Memory DIMMs
3. Memory Board
3 Beeps
(First 64 KB memory failure)
1.
2.
3.
4.
5.
4 Beeps
(Timer not operational)
1. Check processor
board
2. Check System Board
3. System Board
5 Beeps
(Processor failure)
1. Reseat processor
module
2. Processor Board
3. System Board
6 Beeps
(8042 gate a20 is off
v_mode)
1. Reseat processor
module
2. System Board
3. Processor Board
7 Beeps
(Exception interrupt error)
1. Check cables
2. Processor Board
3. System Board
8 Beeps
(Display memory read/write
error
1. Check/Install Video
RAM
2. System Board
156
Netfinity Server HMM
Check memory
Memory DIMMs
Memory Board
Processor Board
System Board
Beep Code
FRU/Action
9 Beeps
(ROM checksum error)
1. Update BIOS
2. System Board
10 Beeps
(Shutdown register
read/write error)
1. System Board
11 Beeps
(I2C Error)
1. Reseat Processor
and Memory Module
2. Check cabling for
Information Panel and
Advanced Server
Management Adapter
3. Advanced Server
Management Adapter
4. Front Panel
5. System Board
Error Codes
Error Code
FRU/Action
0002
(Primary boot device not
found)
1. Cables
2. Primary Boot Device
0010
(Cache memory failure, do
not enable cache)
1. Processor Module
2. Processor Board
0015
(Primary output device not
found)
1. Primary Output
Device
0016
(Primary input device not
found)
1. Primary Input Device
0041
(EISA ID mismatch for slot)
1. Reseat EISA Adapter
2. Run System
Configuration Utility
program
3. EISA Adapter
0042
(ISA configuration contains
invalid information)
1. Reseat ISA Adapter
2. Run System
Configuration Utility
program
3. ISA Adapter
4. System Board
0043
(EISA invalid configuration
for slot)
1. Reseat EISA Adapter
2. Run System
Configuration Utility
program
0044
EISA configuration not
assured)
1. Reseat EISA Adapter
2. Run System
Configuration Utility
program
0045
(EISA expansion board not
ready in slot)
1. Reseat EISA Adapter
2. EISA Adapter
3. System Board
IBM Netfinity 7000 - Type 8651
157
Error Code
FRU/Action
0047
(EISA CMOS configuration
not set)
1. Run System
Configuration Utility
program
2. EISA Adapter
3. System Board
0048
(EISA CMOS checksum
failure)
1. Run System
Configuration Utility
program
2. Clear CMOS and
NVRAM
3. System Board
0049
(EISA NVRAM invalid)
1. Run System
Configuration Utility
program
2. System Board
0050
(Plug and Play Memory
Conflict)
1. Run System
Configuration Utility
program
2. ISA Adapter
0051
(Plug and Play 32 bit
Memory Conflict)
1. Run System
Configuration Utility
program
2. ISA Adapter
0052
(Plug and Play IRQ Conflict)
1. Run System
Configuration Utility
program
2. ISA Adapter
0053
(Plug and Play DMA
Conflict)
1. Run System
Configuration Utility
program
2. ISA Adapter
0054
(Plug and Play Error Log is
Full)
1. Run System
Configuration Utility
program
2. Clear CMOS and
NVRAM
0055
(Bad Plug and Play Serial
ID Checksum)
1. Run System
Configuration Utility
program
2. ISA Adapter
0056
(Bad Plug and Play
Resource Data Checksum)
1. Run System
Configuration Utility
program
2. ISA Adapter
0060
(Keyboard is locked - please
unlock it)
1. Unlock keyboard
2. Keyboard
3. System Board
0070
(CMOS time and date not
set)
1. Set time and date
2. Real-Time Clock
Module
0080
(Option ROM has bad
checksum)
1. Reseat adapter
2. Adapter
158
Netfinity Server HMM
Error Code
FRU/Action
0081
(Custom Binary Cheksum
failure)
1. Update User BIOS
from latest Flash
Diskette
2. System Board
0083
(Shadow of PCI ROM failed)
1. Reseat adapter
2. Adapter
0084
(Shadow of EISA ROM
failed)
1. Reseat adapter
2. Adapter
0085
(Shadow of ISA ROM failed)
1. Reseat adapter
2. Remove adapter
0131
(Floppy Drive A:)
1. Cable
2. Drive
0132
(Floppy Drive B:)
1. Cable
2. Drive
0135
(Floppy disk controller
failed)
1. System Board
0140
(Shadow of system BIOS
failed)
1. Update User BIOS
from latest Flash
Diskette
2. System Board
0162
(Unable to apply BIOS
Update for Slot 1
Processor 1)
1. Check for correct
processor level
2. Processor 1 on
Processor Board 1
0163
(Unable to apply BIOS
Update for Slot 1
Processor 2)
1. Check for correct
processor level
2. Processor 2 on
Processor Board 1
0164
(Unable to apply BIOS
Update for Slot 2
Processor 1)
1. Check for correct
processor level
2. Processor 1 on
Processor Board 2
0165
(Unable to apply BIOS
Update for Slot 2
Processor 2)
1. Check for correct
processor level
2. Processor 2 on
Processor Board 2
0166
(BIOS does not support
current stepping for Slot 1
Processor 1)
1. Check for correct
processor level
2. Processor 1 on
Processor Board 1
0167
(BIOS does not support
current stepping for Slot 1
Processor 2)
1. Check for correct
processor level
2. Processor 2 on
Processor Board 1
0168
(BIOS does not support
current stepping for Slot 2
Processor 1)
1. Check for correct
processor level
2. Processor 1 on
Processor Board 2
IBM Netfinity 7000 - Type 8651
159
Error Code
FRU/Action
0169
(BIOS does not support
current stepping for Slot 2
Processor 2)
1. Check for correct
processor level
2. Processor 2 on
Processor Board 2
0170
(Disable CPU slot)
1. Check for correct
processor level
2. Processor 1 on
Processor Board 1
0171
(CPU Failure - Slot 1 CPU
1)
1. Processor in Socket
1
2. Processor Board in
Slot 1
0172
(CPU Failure - Slot 1 CPU
2)
1. Processor in Socket
2
2. Processor Board in
Slot 1
0173
(CPU Failure - Slot 2 CPU
1)
1. Processor in Socket
1
2. Processor Board in
Slot 2
0174
(CPU Failure - Slot 2 CPU
2)
1. Processor in Socket
2
2. Processor Board in
Slot 2
0175
(CPU modules are
incompatible)
1. Use compatible
processor modules
0176
(CPU failure - Slot 1,
CPU # 1)
1. Reseat processor
module
2. Processor Module
3. Processor Board
0177
(CPU failure - Slot 1,
CPU # 2)
1. Reseat processor
module
2. Processor Module
3. Processor Board
0178
(CPU failure - Slot 2,
CPU # 1)
1. Reseat processor
module
2. Processor Module
3. Processor Board
0179
(CPU failure - Slot 2,
CPU # 2)
1. Reseat processor
module
2. Processor Module
3. Processor Board
0180
(Attempting to boot with
failed CPU)
1. Processor Module
0181
(Base System Processor
(BSP) switched, system
may not be in uni-processor
mode)
1. Information only
160
Netfinity Server HMM
Error Code
FRU/Action
0191
(CMOS battery failed)
1. Real-Time Clock
Module
2. System Board
0195
(CMOS system options not
set)
1. Run System
Configuration Utility
program
0198
(CMOS checksum invalid)
1. Run System
Configuration Utility
program
0200
(Invalid voltage jumper for
processor in Slot 1
Processor 1)
1. Check jumper
settings
0201
(Invalid voltage jumper for
processor in Slot 1
Processor 2)
1. Check jumper
settings
0202
(Invalid voltage jumper for
processor in Slot 2
Processor 1)
1. Check jumper
settings
0203
(Invalid voltage jumper for
processor in Slot 2
Processor 2)
1. Check jumper
settings
0204
(CPU Removed - Slot 1
CPU 1)
1. Information only
0205
(CPU Removed - Slot 1
CPU 2)
1. Information only
0206
(CPU Removed - Slot 2
CPU 1)
1. Information only
0207
(CPU Removed - Slot 2
CPU 2)
1. Information only
0208
(CPU not responding - Slot
1 CPU 1)
1. Processor 1 on
Processor Board 1
0209
(CPU not responding - Slot
1 CPU 2)
1. Processor 2 on
Processor Board 1
0210
(CPU not responding - Slot
2 CPU 1)
1. Processor 1 on
Processor Board 2
0211
(CPU not responding - Slot
2 CPU 2)
1. Processor 2 on
Processor Board 2
0220
(Fan Failure Slot 1
Processor 1)
1. Fan Heat Sink on
Processor 1 on
Processor Board 1
IBM Netfinity 7000 - Type 8651
161
Error Code
FRU/Action
0221
(Fan Failure Slot 1
Processor 2)
1. Fan Heat Sink on
Processor 2 on
Processor Board 1
0222
(Fan Failure Slot 2
Processor 1)
1. Fan Heat Sink on
Processor 1 on
Processor Board 2
0223
(Fan Failure Slot 2
Processor 2)
1. Fan Heat Sink on
Processor 2 on
Processor Board 2
0230
(Invalid processor for
module in Slot 1
Processor 1)
1. Run Flash Update
2. Processor 1 on
Processor Board 1
0231
(Invalid processor for
module in Slot 1
Processor 2)
1. Run Flash Update
2. Processor 2 on
Processor Board 1
0232
(Invalid processor for
module in Slot 2
Processor 1)
1. Run Flash Update
2. Processor 1 on
Processor Board 2
0233
(Invalid processor for
module in Slot 2
Processor 2)
1. Run Flash Update
2. Processor 2 on
Processor Board 2
0234
(Processor cache jumper
setting does not match
cache size for module in
Slot 1 Processor 1)
1. Check jumper
settings on
processor board in
slot 1
2. Processor 1 on
Processor Board 1
3. Processor Board 1
0235
(Processor cache jumper
setting does not match
cache size for module in
Slot 1 Processor 2)
1. Check jumper
settings on
processor board in
slot 1
2. Processor 2 on
Processor Board 1
3. Processor Board 1
0236
(Processor cache jumper
setting does not match
cache size for module in
Slot 2 Processor 1)
1. Check jumper
settings on
processor board in
slot 1
2. Processor 1 on
Processor Board 2
3. Processor Board 2
0237
(Processor cache jumper
setting does not match
cache size for module in
Slot 2 Processor 2)
1. Check jumper
settings on
processor board in
slot 1
2. Processor 2 on
Processor Board 2
3. Processor Board 2
162
Netfinity Server HMM
Error Code
FRU/Action
0289
(System memory size
mismatch)
1. Run System Setup
2. Memory DIMM
3. Memory Board
0295
(Address line short
detected)
1. Memory DIMM
2. Memory Board
0297
(Memory size decreased)
1. Run System Setup
2. Memory DIMM
3. Memory Board
0299
(ECC error correction failure
1. Reseat memory and
memory board
2. Memory Board
3. System Board
0301
(ECC single bit correction
failed, correction disabled)
1. Reseat memory and
memory board
2. Memory Board
3. System Board
0302
(ECC double bit error)
1. Reseat memory and
memory board
2. Memory Board
3. System Board
0304
(Invalid memory
configuration. Memory
failure during POST or
invalid combination on
DIMM sizes.)
1. Reseat memory and
memory board
2. Memory Board
3. System Board
0309
(ECC Memory Failure)
1. Reseat memory and
memory board
2. Memory Board
3. System Board
0310
(ECC Memory Size
Changes Bank 1)
1. Reseat memory and
memory board
2. Memory Board
3. System Board
0314
(ECC Memory Size
Changes Bank 0
1. Refer to the 04XX
error codes displayed
with this error code
to determine the
failing DIMM
0315
(ECC Memory Size
Changes Bank 1
1. Refer to the 04XX
error codes displayed
with this error code
to determine the
failing DIMM
0316
(ECC Memory Size
Changes Bank 2
1. Refer to the 04XX
error codes displayed
with this error code
to determine the
failing DIMM
IBM Netfinity 7000 - Type 8651
163
Error Code
FRU/Action
0317
(ECC Memory Size
Changes Bank 3
1. Refer to the 04XX
error codes displayed
with this error code
to determine the
failing DIMM
0320
(Adding/removing PCI
adapters has changed
available memory)
1. Reseat memory and
memory board
2. Memory Board
3. System Board
0322
(An error has caused the
memory resizing to fail,
insufficient memory to
continue.)
1. Reseat memory and
memory board
2. Memory Board
3. System Board
0370
(Keyboard controller error)
1. Reboot system
2. System Board
0373
(Keyboard stuck key
detected)
1. Ensure nothing is
resting on the
keyboard
2. Keyboard
0375
(Keyboard and mouse
swapped)
1. Swap keyboard and
mouse
0380
(ECC DIMM failure, board is
in slot 1 DIMM #)
1. Replace memory as
indicated
0392
(ECC DIMM failure, board is
in slot 2 DIMM #)
1. Replace memory as
indicated
0400
(DIMM error Bank 0)
1. See 040X Interleave
error for failing DIMM
0401
(DIMM error Bank 1)
1. See 040X Interleave
error for failing DIMM
0402
(DIMM error Bank 2)
1. See 040X Interleave
error for failing DIMM
0403
(DIMM error Bank 3)
1. See 040X Interleave
error for failing DIMM
0404
(DIMM error Interleave 0)
1. Memory DIMM
0405
(DIMM error Interleave 1)
1. Memory DIMM
0406
(DIMM error Interleave 2)
1. Memory DIMM
0407
(DIMM error Interleave 3)
1. Memory DIMM
0408
(Unsupported Interleave 2 to
1)
1. See 040X Interleave
error for failing DIMM
0430
(Timer channel 2 failure)
1. System Board
164
Netfinity Server HMM
Error Code
FRU/Action
0440
(Gate-A20 failure)
1. System Board
0441
(Unexpected interrupted in
protected mode)
1. Use correct device
driver
0445
(Master interrupt controller
error)
1. System Board
0446
(Slave interrupt controller
error)
1. System Board
0450
(Master DMA controller
error)
1. System Board
0451
(Slave DMA controller error)
1. System Board
0452
(DMA Controller Error)
1. System Board
0460
(Fail-safe timer NMI failure)
1. Adapter
2. System Board
0461
(Software port NMI failure)
1. Check
software/device
driver
0465
(Bus timeout NMI in slot)
1. Check adapter
2. Adapter
3. System Board
0467
(Expansion board NMI in
slot)
1. Check adapter
2. Adapter
0501
(PCI system error)
1. PCI Device
2. System Board
0510
(PCI parity error)
1. PCI device
2. System Board
0511
(PCI System Error)
1. PCI Adapter
2. System Board
0710
(System board device
resource conflict)
1. Run System
Configuration Utility
program
0711
(Static device resource
conflict)
1. Run System
Configuration Utility
program
0780
(PCI Segment 1 memory
request exceeds 998 MB)
1. PCI Adapter
0781
(PCI Segment 1 I/O request
exceeds 12 K)
1. PCI Adapter
0782
(PCI I/O request exceeds
amount available
1. PCI Adapter
IBM Netfinity 7000 - Type 8651
165
Error Code
FRU/Action
0783
(PCI memory request
exceeds amount available
1. PCI Adapter
0784
(Illegal bus for memory
request below 1 MB)
1. PCI Adapter
0785
(Memory request below 1
MB exceeds 1 MB)
1. PCI Adapter
0800
(PCI I/O port conflict)
1. Run System
Configuration Utility
program
0801
(PCI memory conflict)
1. Run System
Configuration Utility
program
0802
(PCI IRQ conflict)
1. Run System
Configuration Utility
program
0803
(PCI error log is full, the log
will be cleared
automatically)
1. Rerun diagnostics
0804
(PCI ROM not found, may
be OK for this card)
1. Information
2. PCI Adapter
0805
(Insufficient Memory to
Shadow PCI ROM)
1. Remove PCI Adapter
0806
(Memory Allocation Failure
for Second PCI Segment)
1. PCI Adapter
2. System Board
0809
(PCI Error Log Full)
1. Run System
Configuration Utility
program
2. Clear NVRAM and
CMOS
0810
(Floppy disk controller
resource conflict)
1. Run System
Configuration Utility
program
0811
1. Primary IDE
Controller
2. System Board
0812
1. Secondary IDE
Controller
2. System Board
0815
(Parallel port resource
conflict)
1. Run System
Configuration Utility
program
0816
(Serial port 1 resource
conflict)
1. Run System
Configuration Utility
program
166
Netfinity Server HMM
Error Code
FRU/Action
0817
(Serial port 2 resource
conflict)
1. Run System
Configuration Utility
program
0900
(NVRAM checksum error,
NVRAM cleared)
1. Run System
Configuration Utility
program
0903
(NVRAM DATA invalid,
NVRAM cleared)
1. Run System
Configuration Utility
program
0905
(NVRAM cleared by jumper)
1. Run System
Configuration Utility
program
0906
(Password Cleared By
Jumper)
1. Information
2. Set Password
0982
(I/O expansion board NMI in
slot)
1. Adapter
2. System Board
0984
(Expansion board disabled
in slot)
1. Run System
Configuration Utility
program
2. Adapter
3. System Board
0985
(Fail-safe timer NMI)
1. Adapter
2. System Board
0986
(System reset caused by
Watchdog Timer)
1. Adapter
2. System Board
0987
(Bus timeout NMI in slot)
1. Adapter
2. System Board
Error Symptoms
Symptom
FRU/Action
All front panel lights are off
and the server is running
OK.
1. Front Panel Cable
2. Front Panel Display
3. Front Panel Card
4.
Front panel cooling failure
light blinking.
1. Fan(s)
Front panel hot-swap drive
failure light blinking.
1. Hot-Swap Drive
2. Hot-Swap Backplane
System powers up and
down or powers down after
3 or 4 seconds.
1. Reseat Advanced
Systems
Management Adapter
Cable
2. Advanced Systems
Management Adapter
Cable
3. Advanced Systems
Management Adapter
4. System Board
IBM Netfinity 7000 - Type 8651
167
Undetermined Problems
You are here because the diagnostic tests did not identify
the failure, the Devices List is incorrect, or the system is
inoperative.
Notes
1. If you suspect a software mismatch is causing
failures (solid or intermittent), be sure to see
“Configuration Conflicts” on page 26.
2. A corrupt CMOS can cause undetermined
problems, go to “NVRAM and RTC Settings
(Switch S6A1-1)” on page 150 and follow the
procedure to reset the server's NVRAM and RTC
settings.
Check the LEDs on all the power supplies. If the LEDs
indicate the power supplies are working correctly, return
here and do the following:
1. Power-off the computer.
2. Remove or disconnect the following (one at a time)
until you find the failure (power-on the computer and
reconfigure each time).
Any external devices
Surge suppressor device (on the computer)
Modem, printer, mouse, or non-IBM devices
Each adapter
Drives
Memory-Module Kits (Minimum requirement = 1
bank of 64 MB DIMMs)
Note
Minimum operating requirements vary for each
computer. For example, an IML drive in the drive
startup sequence (IML systems only).
3. Power-on the computer. If the problem remains,
suspect the following FRUs in the order listed:
System Board
Processor Board
Front Panel
Note
If the problem goes away when you remove an
adapter from the system, and replacing that adapter
does not correct the problem, suspect the system
board then the processor board(s)
168
Netfinity Server HMM
Parts Listing (Models RH0, RM0, TH0,
TM0 - Type 8651)
Note
For Models RH0 and RM0 rack mounting FRUs, see
“Rack Mounting FRUs (Models RH0, RM0 - Type
8651)” on page 175.
Front View
1
2
3
4
5
24
8
6
7
23
9
10
22
11
21
12
13
18
17
15
14
16
19
20
IBM Netfinity 7000 - Type 8651
169
Rear View
26
27
25
28
29
46
30
31
45
44
43
42
32
33
35
36
37
41
38
40
39
170
Netfinity Server HMM
34
Index
System (Models RH0, RM0, TH0,
TM0 - Type 8651)
Top Cover (Models TH0, TM0, RH0,
RM0)
FRU
No.
12J3063
2
Front Bezel Cap (Models TH0, TM0)
12J7041
3
Status Cover Lens (Models TH0, TM0,
RH0, RM0)
12J7031
4
LED Card Assembly with Mounting
Bracket (Models TH0, TM0, RH0, RM0)
93H6432
5
Keylock with Keys and Pawl (Models
TH0, TM0)
01K6641
6
LED Light Guide with Icons (Models
TH0, TM0, RH0, RM0)
12J7033
7
Vacuum Florescent Display Panel
(Models TH0, TM0, RH0, RM0)
12J4633
8
Lock Linkage (Models TH0, TM0)
01K6636
9
Control Panel Card (Models TH0, TM0,
RH0, RM0)
93H6052
10
Front Bezel without Door Assembly
(Models TH0, TM0, RH0, RM0)
12J3064
11
DASD Backplane Board (Models TH0,
TM0, RH0, RM0)
76H6880
12
DASD 6-Drive Cage Assembly (Models
TH0, TM0, RH0, RM0)
03K8788
13
4 GB Hard File (Models TH0, TM0)
76H5817
13
9 GB Hard File (Models TH0, TM0)
76H5818
14
Hard File Tray (Slim) (Models TH0,
TM0, RH0, RM0)
12J3276
14
Hard File Tray (Half High) (Models
TH0, TM0, RH0, RM0)
12J3758
15
Hard File Drive Bezels (Models TH0,
TM0, RH0, RM0)
12J3072
16
5.25-Inch Blank Bezels (Models TH0,
TM0, RH0, RM0)
12J3073
17
8X-16X CD-ROM Drive (IDE) (Models
TH0, TM0, RH0, RM0)
76H6105
17
8X-16X CD-ROM Drive (IDE) (Models
TH0, TM0, RH0, RM0)
76H6107
18
1.44MB Diskette Drive (Models TH0,
TM0, RH0, RM0)
76H4091
19
Door Hinge (Models TH0, TM0)
01K6637
20
Door Assembly (Models TH0, TM0)
01K6639
21
Media/Switch Panel Trim (Models TH0,
TM0, RH0, RM0)
12J7036
23
Side Cover (Models TH0, TM0)
12J3281
24
Fan Assembly 120mm with Connector
and Bracket (Models TH0, TM0, RH0,
RM0)
12J3091
25
Memory and Processor Board
Retaining Bracket (Models TH0, TM0,
RH0, RM0)
12J3075
26
Memory DIMM Card (Models TH0,
TM0, RH0, RM0)
93H4961
1
IBM Netfinity 7000 - Type 8651
171
Index
System (Models RH0, RM0, TH0,
TM0 - Type 8651)
512 KB Processor Card without
Processor (Models TM0, RM0)
FRU
No.
12J3480
27
1 MB Processor Card without
Processor (Models TH0, RH0)
12J3352
28
I/O Card Retaining Bracket (Models
TH0, TM0, RH0, RM0)
12J3076
29
Advanced Systems Management
Adapter (Models TH0, TM0, RH0, RM0)
12J4743
30
Air Deflector Shield (Models TH0, TM0,
RH0, RM0)
12J7030
31
Base Frame Assembly (Models TH0,
TM0, RH0, RM0)
12J3062
32
Foot Fixed Caster (Models TH0, TM0)
12J3279
33
Side Access Cover (Models TH0, TM0,
RH0, RM0)
12J7042
34
Foot Swivel Caster (Models TH0, TM0)
12J3283
35
Side Cover Bracket (Models TH0, TM0)
12J7040
36
Power Backplane Card (Models TH0,
TM0, RH0, RM0)
93H6040
37
Power Backplane Cover (Models TH0,
TM0, RH0, RM0)
12J3266
38
Blank Filler Panel (Models TH0, TM0,
RH0, RM0)
12J3069
??
Thermal Upgrade Fan, connects to Fan
4 Connector on the System Baord
(Models TH0, TM0, RH0, RM0)
01K6947
39
Power Supply Filler Plate (Models TH0,
TM0, RH0, RM0)
12J3068
40
400 Watt Power Supply Assembly with
Bracket (Models TH0, TM0, RH0, RM0)
76H6589
41
5-Volt Regulator Card with Bracket
(Models TH0, TM0, RH0, RM0)
93H6046
42
AC Power Assembly (Models TH0,
TM0, RH0, RM0)
12J3264
43
Central Electronics Complex (CEC)
(Models TH0, TM0, RH0, RM0)
12J3070
44
Planar without Memory and Processor
Card (Models TH0, TM0, RH0, RM0)
01K7075
44
Planar with 1 MB VRAM (Models TH0,
TM0, RH0, RM0)
01K7267
45
Central Electronics Complex (CEC)
Cable Retaining Bracket (Models TH0,
TM0, RH0, RM0)
12J3285
10 Amp AC Box (Models TH0, TM0,
RH0, RM0)
03K8966
64 MB ECC 3.3v Buffer DIMM (Models
TH0, TM0, RH0, RM0)
12J3474
128 MB ECC 3.3v Buffer DIMM
(Models TH0, TM0, RH0, RM0)
12J3476
256 MB ECC 3.3v Buffer DIMM
(Models TH0, TM0, RH0, RM0)
12J3478
27
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Index
System (Models RH0, RM0, TH0,
TM0 - Type 8651)
512 KB Heat Sink with Tape and Clip
(Models TH0, TM0, RH0, RM0)
FRU
No.
75H9661
1 MB Heat Sink with Tape and Clip
(Models TH0, TM0, RH0, RM0)
01K6950
200MHz Processor with 512 KB Cache
and Heat Sink (Models TM0, RM0)
76H4889
200MHz Processor with 1 MB Cache
and Heat Sink (Models TH0, RH0)
12J3846
Advanced Systems Management
Adapter Battery (Models TH0, TM0,
RH0, RM0)
See“Advanced Systems Management
Adapter Battery” on page 66 .
33F8354
CD-ROM 16/8 Bit SCSI Converter
(Models TH0, TM0, RH0, RM0)
92F0324
Control Card Bracket (Models TH0,
TM0, RH0, RM0)
12J7032
Decorative Rear Cover (Models TH0,
TM0)
12J3282
Diskette Tray (Models TH0, TM0, RH0,
RM0)
12J3065
EISA Card Guide (Models TH0, TM0,
RH0, RM0)
12J3298
Half High Drive Extender (Models TH0,
TM0, RH0, RM0)
12J3286
Hard File Fan (10K RPM Drives)
(Models TH0, TM0, RH0, RM0)
01K6947
Hard File Repeater Card (Models TH0,
TM0, RH0, RM0)
12J3690
I/O Shield (Models TH0, TM0, RH0,
RM0)
12J5678
Keyboard with Cable (Models TH0,
TM0)
See“Keyboards (101/102 Key)” on
page 177 .
Line Cord Strain Relief Assembly
(Models TH0, TM0, RH0, RM0)
01K6934
Media Mounting Bracket (Models TH0,
TM0, RH0, RM0)
12J5681
Miscellaneous Parts Kit (Models TH0,
TM0, RH0, RM0)
12J3079
32X5/16-Inch Screws (6 each)
PL M3X8 Hex Screws (3 each)
FEM-Nut 4-40 Screws (2 each)
Floppy M3 Screws (2 each)
Hard File 6-32 Screws (2 each)
EMC Ground Contacts (4 each)
I/O Blank (1 each)
Planar Edge Support (1 each)
Power Switch Bracket (1 each)
EMC Contact (1 each)
IBM Netfinity 7000 - Type 8651
173
Index
22
System (Models RH0, RM0, TH0,
TM0 - Type 8651)
I/O Brackets (2 each)
FRU
No.
Side Cover Lock Hole Plug (1 each)
Mouse (Models TH0, TM0)
76H0889
Power Cord (Models TH0, TM0, RH0,
RM0)
See“Power Cords” on page 178 .
174
PCI Card Guide (Models TH0, TM0,
RH0, RM0)
12J3077
SCSI Adapter (Models TH0, TM0, RH0,
RM0)
76H3587
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Rack Mounting FRUs (Models RH0, RM0
- Type 8651)
2
1
3
5
4
3
Index
Mounting (Rack Models RH0,
RM0 - Type 8651)
Chassis Flange Right (Models RH0,
RM0)
FRU
No.
12J7038
2
Chassis Flange Left (Models RH0,
RM0)
12J7039
3
Rack Slides (Models RH0, RM0)
12J3086
4
Cable Management Arm (Models RH0,
RM0)
12J3088
5
Cable Management Arm Bracket
(Models RH0, RM0)
12J3089
Miscellaneous Rack Kit (Models RH0,
RM0)
12J3090
1
8/32-Inch Screws (21 each)
10X32X.5-Inch Screws (13 each)
10X32X1.0-Inch Screws (3 each)
8/32 Nuts (5 each)
#8 Lock-Washers (5 each)
10/32 Bar Nuts (5 each)
Floating Nuts (3 each)
Nut Bar (Models RH0, RM0)
IBM Netfinity 7000 - Type 8651
01K6662
175
Cables
Cable
FRU No.
C2 Switch to Control Panel Cable (Models TH0,
TM0)
12J3082
CD-ROM Cable (IDE) (Models TH0, TM0, RH0,
RM0)
12J3272
Floppy and Control Panel Cable (Models TH0,
TM0, RH0, RM0)
01K6454
Hard File Fan Cable (10K RPM Drives) (Models
TH0, TM0, RH0, RM0)
01K6523
LED Card to Control Panel Cable (Models TH0,
TM0, RH0, RM0)
12J7035
Power Backplane to all Bays Cable (Models TH0,
TM0, RH0, RM0)
12J8384
Power Backplane to Control Card Cable (Models
TH0, TM0, RH0, RM0)
12J7037
Power Backplane to Fans Cable (3X) (Models
TH0, TM0, RH0, RM0)
12J3092
Power Backplane to Hard File Power Cable
(Models TH0, TM0, RH0, RM0)
12J3270
Power Backplane to Planar Cable Assembly
(Models TH0, TM0, RH0, RM0)
12J3268
Rear Cover C2 Cable (Models TH0, TM0)
01K6459
Service Processor 34P/26P Interface Cable
(Models TH0, TM0, RH0, RM0)
12J3263
SCSI Adaptor to Bulkhead Cable (Models TH0,
TM0, RH0, RM0)
12J3305
SCSI Hard File Fast/Wide Cable (1X) (Models
TH0, TM0, RH0, RM0)
12J3274
SCSI Media Cable (4X) (Models TH0, TM0, RH0,
RM0)
12J3275
SCSI Planar to Bulkhead Cable (Models TH0,
TM0, RH0, RM0)
01K6458
SCSI to Hard File (2X) Cable (Models TH0, TM0,
RH0, RM0)
12J3273
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Keyboards (101/102 Key)
Keyboards (101/102 Key)
FRU No.
Arabic
1391490
Belgium-Dutch
1391414
Belgium-French
1391526
Bulgarian
1399583
Czechoslovakian
1399570
Danish
1391407
Dutch
1391511
Finnish
1391411
French
1391402
German
1391403
Greek
1399046
Hebrew
1391408
Hungarian
1399581
Iceland
1391495
Italy
1393395
Latvia
1391406
Norwegian
1391409
Polish
1399580
Portuguese
1391410
Romanian
1399582
Russian-Cyrillic
1399579
Serbian-Cyrillic
1399578
Slovak
1399571
Slovenia/Croatia/Bosnia
1393669
South Africa
1396790
Spanish
1391405
Swedish
1391411
Swiss-French
1391412
Swiss-German
1391412
Turkish 179
75H9538
Turkish 440
75H9539
U.K. English
1391406
U.S. English
76H0896
U.S. English (E/ME/A use only)
1396790
IBM Netfinity 7000 - Type 8651
177
Power Cords
Power Cords
FRU No.
China (PRC)
01K9851
Japan
01K9853
Thailand
12J5120
Israel
12J5122
Bangladesh, Burma, India, Pakistan, South Africa,
SriLanka
12J5124
Chile, Ethiopia, Italy, Libya, Somalia
12J5126
Argentina, Australia, New Zealand, Papua New
Guinea, Paraguay, Uruguay, Western Samoa
12J5128
Antigua, Bahrain, Brunei, Channel Islands,
Cyprus, Dubai, Fiji, Ghana, Hong Kong, Iraq,
Ireland, Kenya, Kuwait, Malawi, Malaysia, Malta,
Nepal, Nigeria, Polynesia, Qatar, Sierra Leone,
Singapore, Tanzania, Uganda, United Kingdom,
Yemen, Zambia
12J5987
Afghanistan, Algeria, Andorra, Angola, Austria,
Belgium, Benin, Bulgaria, Burkina Faso, Burundi,
Cameroon, Central African Rep., Chad, Czech
Republic, Egypt, Finland, France, French Guiana,
Germany, Greece, Guinea, Hungary, Iceland,
Indonesia, Iran, Ivory Coast, Jordan, Lebanon,
Luxembourg, Macau, Malagasy, Mali, Martinique,
Mauritania, Mauritius, Monaco, Morocco,
Mozambique, Netherlands, New Caledonia, Niger,
Norway, Poland, Portugal, Romania, Senegal,
Slovakia, Spain, Sudan, Sweden, Syria, Togo,
Tunisia, Turkey, former USSR, Vietnam, former
Yugoslavia, Zaire, Zimbabwe
55H6643
Denmark, Switzerland, Liechtenstein
55H6646
Bahamas, Barbados, Bermuda, Bolivia, Brazil,
Canada, Cayman Islands, Colombia, Costa Rica,
Dominican Republic, Ecuador, El Salvador,
Guatemala, Guyana, Haiti, Honduras, Jamaica,
Korea (South), Liberia, Mexico, Netherlands
Antilles, Nicaragua, Panama, Peru, Philippines,
Saudi Arabia, Suriname, Taiwan, Trinidad (West
Indies), United States of America, Venezuela
76H4865
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Related Service Information
Important
The service procedures are designed to help you
isolate problems. They are written with the
assumption that you have model-specific training on
all computers, or that are familiar with the computers,
functions, terminology, and service information
provided in this supplement and the PS/2 Hardware
Maintenance Manual (part number 83G8990, form
number S52G-9971-02).
Safety Information
. . . . . . . . . . . .
General Safety
. . . . . . . . . . . .
Electrical Safety . . . . . . . . . . . .
Safety Inspection Guide
. . . . . . . .
Handling Electrostatic Discharge-Sensitive
Devices . . . . . . . . . . . . . . .
Grounding Requirements . . . . . . . .
Battery Notice (Lithium) . . . . . . . . . .
Battery Notice (Nickel Cadmium) . . . . . .
Laser compliance statement . . . . . . . .
Send Us Your Comments! . . . . . . . . .
Problem Determination Tips . . . . . . . .
Phone Numbers, U.S. and Canada . . . . .
Notices . . . . . . . . . . . . . . . . . .
Copyright IBM Corp. 1996, 1997
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179
Safety Information
The following section contains the safety information that
you need to be familiar with before servicing an IBM
mobile computer.
General Safety
Follow these rules to ensure general safety:
Observe good housekeeping in the area of the
machines during and after maintenance.
When lifting any heavy object:
1. Ensure you can stand safely without slipping.
2. Distribute the weight of the object equally
between your feet.
3. Use a slow lifting force. Never move suddenly
or twist when you attempt to lift.
4. Lift by standing or by pushing up with your leg
muscles; this action removes the strain from the
muscles in your back. Do not attempt to lift any
objects that weigh more than 16 kg (35 lb) or
objects that you think are too heavy for you.
Do not perform any action that causes hazards to the
customer, or that makes the equipment unsafe.
Before you start the machine, ensure that other
service representatives and the customer's personnel
are not in a hazardous position.
Place removed covers and other parts in a safe
place, away from all personnel, while you are
servicing the machine.
Keep your tool case away from walk areas so that
other people will not trip over it.
Do not wear loose clothing that can be trapped in the
moving parts of a machine. Ensure that your sleeves
are fastened or rolled up above your elbows. If your
hair is long, fasten it.
Insert the ends of your necktie or scarf inside clothing
or fasten it with a nonconductive clip, approximately 8
centimeters (3 inches) from the end.
Do not wear jewelry, chains, metal-frame eyeglasses,
or metal fasteners for your clothing.
Remember: Metal objects are good electrical
conductors.
Wear safety glasses when you are: hammering,
drilling soldering, cutting wire, attaching springs, using
solvents, or working in any other conditions that might
be hazardous to your eyes.
After service, reinstall all safety shields, guards,
labels, and ground wires. Replace any safety device
that is worn or defective.
Reinstall all covers correctly before returning the
machine to the customer.
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Electrical Safety
Caution
Electrical current from power, telephone, and
communication cables can be hazardous. To avoid
personal injury or equipment damage, disconnect the
attached power cords, telecommunication systems,
networks, and modems before you open the server
covers, unless instructed otherwise in the installation
and configuration procedures.
Observe the following rules when working on electrical
equipment.
Important
Use only approved tools and test equipment. Some
hand tools have handles covered with a soft material
that does not insulate you when working with live
electrical currents.
Many customers have, near their equipment, rubber
floor mats that contain small conductive fibers to
decrease electrostatic discharges. Do not use this
type of mat to protect yourself from electrical shock.
Find the room emergency power-off (EPO) switch,
disconnecting switch, or electrical outlet. If an
electrical accident occurs, you can then operate the
switch or unplug the power cord quickly.
Do not work alone under hazardous conditions or
near equipment that has hazardous voltages.
Disconnect all power before:
– Performing a mechanical inspection
– Working near power supplies
– Removing or installing main units
Before you start to work on the machine, unplug the
power cord. If you cannot unplug it, ask the customer
to power-off the wall box that supplies power to the
machine and to lock the wall box in the off position.
If you need to work on a machine that has exposed
electrical circuits, observe the following precautions:
– Ensure that another person, familiar with the
power-off controls, is near you.
–
Remember: Another person must be there to
switch off the power, if necessary.
Use only one hand when working with
powered-on electrical equipment; keep the other
hand in your pocket or behind your back.
Related Service Information
181
–
–
Remember: There must be a complete circuit to
cause electrical shock. By observing the above
rule, you may prevent a current from passing
through your body.
When using testers, set the controls correctly
and use the approved probe leads and
accessories for that tester.
Stand on suitable rubber mats (obtained locally,
if necessary) to insulate you from grounds such
as metal floor strips and machine frames.
Observe the special safety precautions when you
work with very high voltages; these instructions are in
the safety sections of maintenance information. Use
extreme care when measuring high voltages.
Regularly inspect and maintain your electrical hand
tools for safe operational condition.
Do not use worn or broken tools and testers.
Never assume that power has been disconnected
from a circuit. First, check that it has been
powered-off.
Always look carefully for possible hazards in your
work area. Examples of these hazards are moist
floors, nongrounded power extension cables, power
surges, and missing safety grounds.
Do not touch live electrical circuits with the reflective
surface of a plastic dental mirror. The surface is
conductive; such touching can cause personal injury
and machine damage.
Do not service the following parts with the power on
when they are removed from their normal operating
places in a machine:
– Power supply units
– Pumps
– Blowers and fans
– Motor generators
and similar units. (This practice ensures correct
grounding of the units.)
If an electrical accident occurs:
– Use caution; do not become a victim
yourself.
– Switch off power.
– Send another person to get medical aid.
Safety Inspection Guide
The intent of this inspection guide is to assist you in
identifying potentially unsafe conditions on these products.
Each machine, as it was designed and built, had required
safety items installed to protect users and service
personnel from injury. This guide addresses only those
items. However, good judgment should be used to identify
potential safety hazards due to attachment of non-IBM
features or options not covered by this inspection guide.
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If any unsafe conditions are present, you must determine
how serious the apparent hazard could be and whether
you can continue without first correcting the problem.
Consider these conditions and the safety hazards they
present:
Electrical hazards, especially primary power (primary
voltage on the frame can cause serious or fatal
electrical shock).
Explosive hazards, such as a damaged CRT face or
bulging capacitor
Mechanical hazards, such as loose or missing
hardware
The guide consists of a series of steps presented in a
checklist. Begin the checks with the power off, and the
power cord disconnected.
Checklist:
1. Check exterior covers for damage (loose, broken, or
sharp edges).
2. Power-off the computer. Disconnect the power cord.
3. Check the power cord for:
a. A third-wire ground connector in good condition.
Use a meter to measure third-wire ground
continuity for 0.1 ohm or less between the
external ground pin and frame ground.
b. The power cord should be the appropriate type
as specified in the parts listings.
c. Insulation must not be frayed or worn.
4. Remove the cover.
5. Check for any obvious non-IBM alterations. Use
good judgment as to the safety of any non-IBM
alterations.
6. Check inside the unit for any obvious unsafe
conditions, such as metal filings, contamination, water
or other liquids, or signs of fire or smoke damage.
7. Check for worn, frayed, or pinched cables.
8. Check that the power-supply cover fasteners (screws
or rivets) have not been removed or tampered with.
Related Service Information
183
Handling Electrostatic
Discharge-Sensitive Devices
Any computer part containing transistors or integrated
circuits (ICs) should be considered sensitive to electrostatic
discharge (ESD). ESD damage can occur when there is a
difference in charge between objects. Protect against ESD
damage by equalizing the charge so that the machine, the
part, the work mat, and the person handling the part are all
at the same charge.
Notes:
1. Use product-specific ESD procedures when they
exceed the requirements noted here.
2. Make sure that the ESD protective devices you use
have been certified (ISO 9000) as fully effective.
When handling ESD-sensitive parts:
Keep the parts in protective packages until they are
inserted into the product.
Avoid contact with other people.
Wear a grounded wrist strap against your skin to
eliminate static on your body.
Prevent the part from touching your clothing. Most
clothing is insulative and retains a charge even when
you are wearing a wrist strap.
Use the black side of a grounded work mat to provide
a static-free work surface. The mat is especially
useful when handling ESD-sensitive devices.
Select a grounding system, such as those listed
below, to provide protection that meets the specific
service requirement.
Note: The use of a grounding system is desirable
but not required to protect against ESD
damage.
–
–
–
Attach the ESD ground clip to any frame ground,
ground braid, or green-wire ground.
Use an ESD common ground or reference point
when working on a double-insulated or
battery-operated system. You can use coax or
connector-outside shells on these systems.
Use the round ground-prong of the AC plug on
AC-operated computers.
Grounding Requirements
Electrical grounding of the computer is required for
operator safety and correct system function. Proper
grounding of the electrical outlet can be verified by a
certified electrician.
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Battery Notice (Lithium)
Caution
The lithium battery can cause a fire, explosion, or
severe burn. Do not recharge it, remove its polarized
connector, disassemble it, heat it above 100°C
(212°F), incinerate it, or expose its cell contents to
water. Dispose of the battery as required by local
ordinances or regulations. Use only the battery in the
appropriate parts listing. Use of an incorrect battery
can result in ignition or explosion of the battery.
A pilha de lítio representa risco de incêndio, explosão
ou queimaduras graves. Não recarregue, desmonte ou
exponha a pilha a temperaturas superiores a 100°C
(212°F), não a incinere ou ponha o conteúdo da
respectiva célula em contacto com a água nem
remova o respectivo conector polarizado. Destrua a
pilha de acordo com as normas ou regulamentações
locais. Utilize apenas a pilha com o "part-number"
indicado nas listas apropriadas. A utilização de uma
pilha incorrecta pode resultar na igniçãou explosão da
mesma.
100 C (212 F)
Elle présente des risques d'incendie, d'explosion ou
de brûlures graves. Ne la rechargez pas, ne retirez
pas son connecteur polarisé et ne la démontez pas.
Ne l'exposez pas à une temperature supérieure à
100°C, ne la faites pas brûler et n'en exposez pas le
contenu à l'eau. Mettez la pile au rebut conformément
à la réglementation en vigueur. Une pile inappropriée
risque de prendre feu ou d'exploser.
Related Service Information
185
Caution Continued
Die Systembatterie ist eine Lithiumbatterie. Sie kann
sich entzünden, explodieren oder schwere
Verbrennungen hervorrufen. Batterien dieses Typs
dürfen nicht aufgeladen, zerlegt, über 100 C erhitzt
oder verbrannt werden. Auch darf ihr Inhalt nicht mit
Wasser in Verbindung gebracht oder der zur richtigen
Polung angebrachte Verbindungsstecker entfernt
werden. Bei der Entsorgung die örtlichen
Bestimmungen für Sondermüll beachten. Beim
Ersetzen der Batterie nur Batterien des Typs
verwenden, der in der Ersatzteilliste aufgeführt ist.
Der Einsatz falscher Batterien kann zu Entzündung
oder Explosion führen.
A l tium elemek tÔzet, robban st vagy komoly g si
s rÔl seket okozhatnak. Nem szabad ÃjratÈlteni,
polariz lt csatlakoz¢j b¢l elt vol tani, sz tszedni, 100°C
(212°F) feletti hÑm rs kletre felhev teni, el getni, vagy
az elem cell j nak tartalm t nedvess g hat s nak
kitenni. Az elem megsemmis t s nek a helyi
rendelkez sek s szab lyzatok alapj n kell tÈrt nnie.
Csak a tartoz kok list j ban meghat rozott t pusÃ
elemeket haszn lja. Nem megfelelÑ elem haszn lata
eset n az elem felhevÔlhet s sz trobbanhat.
La batteria di supporto e una batteria al litio e puo
incendiarsi, esplodere o procurare gravi ustioni.
Evitare di ricaricarla, smontarne il connettore
polarizzato, smontarla, riscaldarla ad una temperatura
superiore ai 100 gradi centigradi, incendiarla o gettarla
in acqua. Smaltirla secondo la normativa in vigore
(DPR 915/82, successive disposizioni e disposizioni
locali). L'impiego di una batteria non adatta potrebbe
determinare l'incendio o l'esplosione della batteria
stessa.
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Caution Continued
Li bat ria m e zaprÑ;iniÙ po iar, v»buch alebo Ùa k
popÉleniny. Bat riu nanabÑjajte neodstranujte
polarizovan konektory, nerozoberajte, nezohrievajte
nad 100îC ( 212îF ), nespopolnujte ju alebo
nepokladajte ;lÉnky bat rie do vody. Zbavte sa bat rie
pod´a po adovan»ch lokÉlnych predpisov a pravidiel.
Pou ite iba v»robcom odporú;anú bat riu. Pou itie
nevhodnej bat rie m - e zaprÑ;iniÙ vznietenie alebo
v»buch bat rie.
La bateria de repuesto es una bateria de litio y puede
provocar incendios, explosiones o quemaduras
graves. No la recargue, ni quite el conector
polarizado, ni la desmonte, ni caliente por encima de
los 100°C (212°F), ni la incinere ni exponga el
contenido de sus celdas al agua. Deséchela tal como
dispone la normativa local.
Related Service Information
187
Battery Notice (Nickel Cadmium)
Caution
Some batteries contain nickel and cadmium. Do not
disassemble it, recharge it, throw it into fire or water,
or short-circuit it. Dispose of the battery as required
by local ordinances or regulations. Use only the
battery in the appropriate parts listing. Use of an
incorrect battery can result in ignition or explosion of
the battery.
Algumas pilhas contêm uma pequena quantidade de
níquel e cádmio. Não desmonte, recarregue ou
ponha a pilha em contacto com fogo ou água nem lhe
provoque curto-circuitos. Destrua a pilha de acordo
com as normas ou regulamentações locais. Utilize
apenas a pilha com o "part-number" indicado nas
listas apropriadas. A utilizaçãode uma pilha incorrecta
pode resultar na ignição ou explosão da mesma.
Certaines batteries de secours contiennent du nickel
et du cadmium. Ne les démontez pas, ne les
rechargez pas, ne les exposez ni au feu ni à l'eau.
Ne les mettez pas en court-circuit. Pour les mettre au
rebut, conformez-vous à la réglementation en vigueur.
Lorsque vous remplacez la pile de sauvegarde ou
celle de l'horloge temps réel, veillez à n'utiliser que les
modèles cités dans la liste de pièces détachées
adéquate. Une batterie ou une pile inappropriée
risque de prendre feu ou d'exploser.
Die Bereitschaftsbatterie, die sich unter dem
Diskettenlaufwerk befindet, kann geringe Mengen
Nickel und Cadmium enthalten. Sie darf nur durch die
Verkaufsstelle oder den IBM Kundendienst
ausgetauscht werden. Sie darf nicht zerlegt,
wiederaufgeladen, kurzgeschlossen, oder Feuer oder
Wasser ausgesetzt werden. Die Batterie kann
schwere Verbrennungen oder Verätzungen
verursachen. Bei der Entsorgung die örtlichen
Bestimmungen für Sondermüll beachten. Beim
Ersetzen der Bereitschafts- oder Systembatterie nur
Batterien des Typs verwenden, der in der
Ersatzteilliste aufgeführt ist. Der Einsatz falscher
Batterien kann zu Entzündung oder Explosion führen.
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Caution Continued
Az elemek egyes fajt i kis mennyis g¡ nikkelt s
kadmiumot tartalmaznak. Nem szabad sz tszedni,
ÃjratÈlteni, t¡zbe vagy v zbe dobni illetve rÈvidre z rni.
Az elem megsemmis t s nek a helyi rendelkez sek s
szab lyzatok alapj n kell tÈrt nnie. Csak a tartoz kok
list j ban meghat rozott t pusà elemeket haszn lja.
Nem megfelelÑ elem haszn lata eset n az elem
felhevÔlhet s sz trobbanhat.
Alcune batterie di riserva contengono una piccola
quantità di nichel e cadmio. Non smontarle, ricaricarle,
gettarle nel fuoco o nell'acqua né cortocircuitarle.
Smaltirle secondo la normativa in vigore (DPR 915/82,
successive disposizioni e disposizioni locali). Quando
si sostituisce la batteria dell'RTC (real time clock) o la
batteria di supporto, utilizzare soltanto i tipi inseriti
nell'appropriato Catalogo parti. L'impiego di una
batteria non adatta potrebbe determinare l'incendio o
l'esplosione della batteria stessa.
Niektor bat rie majú mal mno stvo niklu (Ni) a kadmia
(Cd). Bat riu nerozoberajte, nenabÑjajte, neukladajte
do ohña alebo vody a neskratujte ju.Zbavte sa bat rie
pod´a po adovan»ch lokÉlnych predpisov a pravidiel.
Pou ite iba v»robcom odporú;anú bat riu. Pou itie
nevhodnej bat rie m - e zaprÑ;iniÙ vznietenie alebo
v»buch bat rie.
Algunas baterías de reserva contienen una pequeña
cantidad de níquel y cadmio. No las desmonte, ni
recargue, ni las eche al fuego o al agua ni las
cortocircuite. Deséchelas tal como dispone la
normativa local. Utilice sólo baterías que se
encuentren en la lista de piezas. La utilización de una
batería no apropiada puede provocar la ignición o
explosión de la misma.
Related Service Information
189
Laser compliance statement
Some IBM Personal Computer models are equipped from
the factory with a CD-ROM drive. CD-ROM drives are
also sold separately as options. The CD-ROM drive is a
laser product. The CD-ROM drive is certified in the U.S. to
conform to the requirements of the Department of Health
and Human Services 21 Code of Federal Regulations
(DHHS 21 CFR) Subchapter J for Class 1 laser products.
Elsewhere, the drive is certified to conform to the
requirements of the International Electrotechnical
Commission (IEC) 825 and CENELEC EN 60 825 for
Class 1 laser products.
When a CD-ROM drive is installed, note the following.
CAUTION:
Use of controls or adjustments or performance of
procedures other than those specified herein might
result in hazardous radiation exposure.
O uso de controles, ajustes ou desempenho de
procedimentos diferentes daqueles aqui especificados
pode resultar em perigosa exposição à radiação.
Pour éviter tout risque d'exposition au rayon laser,
respectez les consignes de réglage et d'utilisation des
commandes, ainsi que les procédures décrites.
Werden Steuer- und Einstellelemente anders als hier
festgesetzt verwendet, kann gefährliche
Laserstrahlung auftreten.
L'utilizzo di controlli, regolazioni o l'esecuzione di
procedure diverse da quelle specificate possono
provocare l'esposizione a
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Netfinity Server HMM
El uso de controles o ajustes o la ejecución de
procedimientos distintos de los aquí especificados
puede provocar la exposición a radiaciones
peligrosas.
Opening the CD-ROM drive could result in exposure to
hazardous laser radiation. There are no serviceable parts
inside the CD-ROM drive. Do not open.
Some CD-ROM drives contain an embedded Class 3A or
Class 3B laser diode. Note the following.
DANGER:
Laser radiation when open. Do not stare into the
beam, do not view directly with optical instruments,
and avoid direct exposure to the beam.
Radiação por raio laser ao abrir. Não olhe fixo no feixe
de luz, não olhe diretamente por meio de instrumentos
óticos e evite exposição direta com o feixe de luz.
Rayonnement laser si carter ouvert. Évitez de fixer le
faisceau, de le regarder directement avec des
instruments optiques, ou de vous exposer au rayon.
Laserstrahlung bei geöffnetem Gerät. Nicht direkt oder
über optische Instrumente in den Laserstrahl sehen
und den Strahlungsbereich meiden.
Kinyitáskor lézersugár ! Ne nézzen bele se szabad
szemmel, se optikai eszközökkel. Kerülje a
sugárnyalábbal való érintkezést !
Aprendo l'unità vengono emesse radiazioni laser. Non
fissare il fascio, non guardarlo direttamente con
strumenti ottici e evitare l'esposizione diretta al fascio.
Radiación láser al abrir. No mire fijamente ni examine
con instrumental óptico el haz de luz. Evite la
exposición directa al haz.
Related Service Information
191
Send Us Your Comments!
We want to know your opinion about this manual (part
number 84H7201). Your input will help us to improve our
publications.
Please photocopy this survey, complete it, and then fax it
to IBM HMM Survey at 919-543-8167 (USA).
Name
Phone Number
1. Do you like this manual?
Yes
No
2. What would you like to see added, changed, or
deleted in this manual?
3. What is your service experience level?
Less than five years
More than five years
4. Which Servers do you service most?
Thanks in advance for your response!
192
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Problem Determination Tips
Due to the variety of hardware and software combinations
that can be encountered, use the following information to
assist you in problem determination. If possible, have this
information available when requesting assistance from
Service Support and Engineering functions.
Machine type and model
Processor or hard disk upgrades
Failure symptom
– Do diagnostics fail?
– What, when, where, single, or multiple systems?
– Is the failure repeatable?
– Has this configuration ever worked?
– If it has been working, what changes were made
prior to it failing?
– Is this the original reported failure?
Reference/Diagnostics Diskette Version
– Type and version level
Hardware configuration
– Print (print screen) configuration currently in use
– BIOS level
Operating system software
– Type and version level
Important
To eliminate confusion, identical systems are
considered identical only if they:
1. Are the exact machine type and models
2. Have the same BIOS level
3. Have the same adapters/attachments in the
same locations
4. Have the same address
jumpers/terminators/cabling
5. Have the same software versions and levels
6. Have the same Reference/Diagnostics Diskette
(version)
7. Have the same configuration options set in the
system
8. Have the same setup for the operation system
control files
Comparing the configuration and software set-up
between “working and non-working” systems will often
lead to problem resolution.
Related Service Information
193
Phone Numbers, U.S. and Canada
Note
EMEA customers should contact their Dealer or IBM
Service organization.
Before you place a call to the Support Center, refer to
“Problem Determination Tips” on page 193.
Authorized Dealers or Servicers
Number
Information
919-517-0001
800-528-7705
800-937-3737
800-426-2472
Bulletin Board Service - PC Company
Bulletin Board Service - TSS Only
IBM Business Partner Education
IBM Customer Engineer Technical
Support
IBM Dealer Support Center
IBM Direct Desktop Software Sales
IBM Part Number ID and Look Up
IBM PC HelpCenter
IBM Software Defect Support (CSDs)
IBM Software Ordering (Publications)
IBM Supplies Technical Hotline
IBM Warranty Parts Claims Center
800-IBM-DEAL
800-342-6672
303-924-4015
800-426-7763
800-237-5511
800-327-5711
800-426-1484
800-388-7080
U.S. Customers and Helpware Subscribers
Number
Information
919-517-0001
800-426-8322
800-999-0052
800-237-4824
800-964-8523
800-742-2493
800-447-4700
800-426-2468
800-426-3333
800-IBM-SERV
800-772-2227
800-426-7282
800-426-9402
(Ext. 150)
800-241-1620
800-342-6672
800-237-5511
800-284-5933
914-962-0310
800-547-1283
Bulletin Board Service - PC Company
Customer Education Business Unit
Customized Operational Services
EduQuest (Educational Computers)
End User HelpDesk Support
IBM Anti-Virus Services
IBM Authorized Dealer Referrals
IBM Dealer Referral
IBM Information Referral Service
IBM Service
IBM PC HelpCenter and HelpDesk
IBM Technical Manuals
Multimedia Information Center
800-551-2832
194
Multimedia HelpCenter
OS/2 Information Line
OS/2 Support Services
Prodigy
Prodigy User Questions
Technical Coordinator Program
SystemXtra for Personal Systems
LAN Automated Distribution/2
OS/2 Bulletin Board
OS/2 Application Assistance Center
Technical Solutions Magazine
Netfinity Server HMM
IBM Canada Customer and Servicer Support
Number
Information
800-661-PSMT
905-316-5556
Business Partner Marketing Support
Business Partner Marketing Support Toronto
Business Partner Marketing Support French
Customer Relations
Customer Service Dispatch
Customer Service Parts
Customer Support Center (ISC)
Customer Service Repair Centre
Dealer Support Group (DSG)
HelpClub Registration / IBM Direct
HelpFax
HelpFax - Toronto
HelpPC
IBM Certification Administrator
Mail to: 50 Acadia Drive
Markham, Ontario L3R 0B3
IBM Education (A+ Course)
IBM Information Network Support
IBM PC Service Partners
International Warranty Registration
Lexmark Product Information
PartnerLine
Parts Orders, Exchange or Emergency
Parts Regular Orders, Exchange
514-938-6048
800-465-4YOU
800-IBM-SERV
800-263-2769
800-465-2222
416-443-5701
800-505-1855
800-465-7999
800-465-3299
905-316-3299
800-565-3344
905-513-3355
800-661-2131
800-268-3100
800-387-8343
800-487-7426
800-663-7662
800-IBM-9990
800-263-2769
416-443-5808
(Fax)
416-443-5755
514-938-3022
905-316-4255
604-664-6464
204-934-2735
800-661-7768
800-565-3344
800-387-8483
800-465-1234
905-316-4148
905-316-4100
(Fax)
905-316-4150
905-316-4100
(Fax)
905-316-4872
905-316-4100
(Fax)
800-661-2131
800-565-3344
416-443-5835
(Fax)
905-316-2445
905-316-3515
(Fax)
416-443-5778
800-505-1855
800-267-7472
Parts Orders, Inquiries
PC Co Bulletin Board - Montreal
PC Co Bulletin Board - Markham
PC Co Bulletin Board - Vancouver
PC Co Bulletin Board - Winnepeg
PS Marketing Support (PSMT)
PS/1 Warranty Customer Helpline
PS/1 Warranty Service (DOAs)
Publications Ordering
Service Management Support
Service Management Support
Service (Warranty) Manager
Service (Warranty) Manager
Service Quality Programs
Service Quality Programs
Skill Dynamics (Education)
ThinkPad EasyServe
Warranty Claim Fulfillment
Warranty Claim Reimbursement
Warranty Claim Reimbursement
Warranty Claim Parts Inquiry
Warranty Provider Support Hotline
Warranty Service, ThinkPad
Related Service Information
195
Notices
References in this publication to IBM products, programs,
or services do not imply that IBM intends to make these
available in all countries in which IBM operates. Any
reference to an IBM product, program, or service is not
intended to state or imply that only that IBM product,
program, or service may be used. Subject to IBM’s valid
intellectual property or other legally protectable rights, any
functionally equivalent product, program, or service may be
used instead of the IBM product, program, or service. The
evaluation and verification of operation in conjunction with
other products, except those expressly designated by IBM,
are the responsibility of the user.
The following terms are trademarks of the IBM Corporation
in the United States or other countries or both:
AT
EduQuest
HelpClub
HelpWare
OS/2
PS/1
PS/ValuePoint
Skill Dynamics
SystemXtra
Business Partner
HelpCenter
HelpFax
IBM
Personal System/2
PS/2
ThinkPad
SystemView
XT
The following terms are trademarks of other companies:
Notes
Lotus Development Corporation
C-bus is a trademark of Corollary, Inc
Pentium is a trademark or registered trademark of Intel
Corporation.
196
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IBM
Part Number: 06J0791
Printed in U.S.A.
S 6J- 791-
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