D-Link DWA-171 User manual

D-Link DWA-171 User manual
Version 1.0 | 03/19/2013
User Manual
Wireless AC Dual Band USB Adapter
DWA-171
Table of Contents
Table of Contents
Product Overview............................................................... 3
Package Contents.......................................................................... 3
System Requirements.................................................................. 3
Introduction.................................................................................... 4
Features............................................................................................. 5
Hardware Overview...................................................................... 6
Installation.......................................................................... 7
Getting Started............................................................................... 7
Remove Existing Installations........................................... 7
Disable Other Wireless Adapters...................................... 8
Wireless Installation Considerations.....................................10
Adapter Installation....................................................................11
Configuration....................................................................17
D-Link Wireless Connection Manager..................................17
Wireless Networks...............................................................18
Wi-Fi® Protected Setup (WPS)..........................................19
My Wireless Networks........................................................23
Add Profile........................................................................24
Modify Profile..................................................................25
Support...................................................................................26
About.......................................................................................27
Connect to a Wireless Network..............................................28
Windows® 8....................................................................................28
Windows® 7....................................................................................30
Windows Vista®.............................................................................31
D-Link DWA-171 User Manual
Windows® XP.................................................................................32
Wireless Security..............................................................33
What is WPA™?...............................................................................33
Configure WPA/WPA2-Personal..............................................34
Using the D-Link Wireless Connection Manager......34
Windows® 7............................................................................36
Windows Vista®.....................................................................39
Windows® XP.........................................................................41
Configure WPA/WPA2-Enterprise..........................................43
Troubleshooting...............................................................44
Windows® 7 Troubleshooting.................................................47
Wireless Basics..................................................................49
Wireless Modes.............................................................................53
Networking Basics............................................................54
Check your IP address................................................................54
Windows® XP Users.............................................................54
Windows® 7/Vista Users.....................................................54
Statically Assign an IP Address...............................................55
Windows® XP Users.............................................................55
Windows® 7/Vista Users.....................................................56
Windows® 8 Users................................................................57
Technical Specifications...................................................58
2
Section 1 - Product Overview
Product
PackageOverview
Contents
D-Link DWA-171 Wireless AC Dual Band USB Adapter
CD with drivers and software
System Requirements
• A computer or laptop with an available USB 2.0 or USB 3.0 port
• Windows® 8, 7, Vista or XP (Service Pack 3)
• CD-ROM Drive
• A 802.11ac (draft), 802.11n, 802.11g or 802.11a access point or wireless router
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Section 1 - Product Overview
Introduction
The Wireless AC Dual Band USB Adapter (DWA-171) delivers powerful wireless AC technology to your desktop or notebook computer. Simply plug
the adapter into an available USB port and connect to a wireless network to access a secure, high-speed internet connection – 2.4GHz (150Mbps)
or 5GHz (up to 433Mbps). And with integrated Dual Band technology, you’ll have reduced Wi-Fi interference to maximize throughput for faster
streaming, gaming, and Skype calls.
Interference-Free Bandwidth
The Wireless AC Dual Band USB Adapter(DWA-171) delivers Dual Band technology to your home network for intelligent, versatile, interference-free
bandwidth. Check your email and surf the Internet on the 2.4GHz band; or game, make Skype calls and stream HD movies to multiple devices using
the cleaner, interference-free 5GHz band. Whatever you like to do online, Dual Band has you covered.
Easy WPS Push Button Setup
Quickly and easily establish a fast, secure home network that will have you browsing, streaming, and watching in minutes. It’s as easy as push and
connect!
Compatible With All Your Wireless Products
While the Wireless AC Dual Band USB Adapter delivers cutting-edge 802.11ac speed to your home network, it’s also backward compatible with all
of your current wireless products – no updates or adapters necessary.
What is wireless AC?
802.11ac is a new networking standard that produces high-throughput wireless speed on the 5GHz band. What does this mean for your home
network? Flawless HD video streaming, faster gaming, and lag-free Skype and Facetime calls, all with less Wi-Fi interference for smooth, lightningfast performance. And while your home gains all the cutting-edge benefi ts of 11ac, D-Link’s Wireless AC Dual Band USB Adapter is also compatible
with all of your current Wireless N products.
“Maximum wireless signal rate derived from draft IEEE 802.11ac specification and IEEE Standard 802.11n specification. D-Link makes no warranties as to forward compatibility with future standards or compatibility with
draft 802.11ac devices from other manufacturers. Actual data throughput will vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network
overhead, lower actual data throughput rate. Environmental factors may adversely affect wireless signal range. Up to 433Mbps wireless speeds achieved when connecting to other 802.11ac devices. Data throughput may
also be limited by the product’s interface, less than 480 Mbps for a USB 2.0 interface. The inclusion of a specific product or manufacturer does not imply its endorsement of D-Link or the D-Link product. Computer must
adhere to Microsoft’s recommended System Requirements.”
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Section 1 - Product Overview
Features
• Draft IEEE 802.11ac, 802.11n, 802.11g and 802.11a Compliant
• Dual Band N Technology for use in 2.4GHz or 5GHz Networks
• Wireless AC Technology for Superior Wireless Performance
• Access Secure Networks using WPA™ or WPA2™
• Wi-Fi Protected Setup™ (WPS) Push Button for Easy Connection to a Wireless Network
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Section 1 - Product Overview
Hardware Overview
2
1
1
2
WPS Button
Press the WPS button to automatically connect to a WPS-enabled wireless router
or access point and establish connectivity. Refer to page 19.
USB Connector Used to connect the DWA-171 to your computer.
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Section 2 - Installation
Installation
This section will walk you through the installation process. If you have a built-in wireless adapter, please disable it in device manager before installing
your D-Link adapter. Also, if you have previously installed another wireless adapter, please make sure any software is uninstalled.
Getting Started
Before installing your new D-Link wireless adapter, please verify the following:
• Remove any previous installations of wireless adapters
• Disable any built-in wireless adapters
• Verify the settings such as the SSID and security settings of the network(s) you want to connect to
Remove Existing Installations
If you’ve installed a different manufacture’s adapter or a different model D-Link adapter, make sure the software is uninstalled before installing
the new software. Some utilities may cause a conflict with the new software. If you plan to use multiple adapters at different times, make sure the
utilities are not set to load when your computer boots up. Windows® 7, Vista and XP users may use the built-in wireless utility for all adapters.
To remove any old software:
Windows® 7 users: Click Start > Control Panel > Uninstall Programs.
Windows Vista®/XP users: Click Start > Control Panel > Add or Remove Programs.
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Section 2 - Installation
Disable Other Wireless Adapters
Most newer laptops may include a built-in wireless adapter. To prevent any conflicts with the D-Link wireless adapter, it is recommended to disable
the wireless adapter (as well as any unused Ethernet adapters).
From the desktop, right-click on the My Computer icon and select Properties.
Click the Hardware tab and then click Device Manager. Scroll down the list and click the
+ sign to the left of Network Adapters.
Right-click the adapter you would like to disable and select Disable.
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Section 2 - Installation
Click Yes to disable the adapter.
When the adapter is disabled, a down arrow or a grayed icon will be displayed.
Disabling the adapter will not remove the drivers. If you would like to use the
adapter, simply right-click it and select Enable.
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Section 2 - Installation
Wireless Installation Considerations
The D-Link wireless adapter lets you access your network using a wireless connection from virtually anywhere within the operating range of your
wireless network. Keep in mind, however, that the number, thickness and location of walls, ceilings, or other objects that the wireless signals must
pass through, may limit the range. Typical ranges vary depending on the types of materials and background RF (radio frequency) noise in your
home or business. The key to maximizing wireless range is to follow these basic guidelines:
1. Keep the number of walls and ceilings between the D-Link adapter and other network devices to a minimum - each wall or ceiling
can reduce your adapter’s range from 3-90 feet (1-30 meters.) Position your devices so that the number of walls or ceilings is
minimized.
2. Be aware of the direct line between network devices. A wall that is 1.5 feet thick (.5 meters), at a 45-degree angle appears to be
almost 3 feet (1 meter) thick. At a 2-degree angle it looks over 42 feet (14 meters) thick! Position devices so that the signal will
travel straight through a wall or ceiling (instead of at an angle) for better reception.
3. Building materials make a difference. A solid metal door or aluminum studs may have a negative effect on range. Try to position
access points, wireless routers, and computers so that the signal passes through drywall or open doorways. Materials and objects
such as glass, steel, metal, walls with insulation, water (fish tanks), mirrors, file cabinets, brick, and concrete will degrade your
wireless signal.
4. Keep your product away (at least 3-6 feet or 1-2 meters) from electrical devices or appliances that generate RF noise.
5. If you are using 2.4GHz cordless phones or X-10 (wireless products such as ceiling fans, lights, and home security systems), your
wireless connection may degrade dramatically or drop completely. Make sure your 2.4GHz phone base is as far away from your
wireless devices as possible. The base transmits a signal even if the phone in not in use.
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Section 2 - Installation
Adapter Installation
Warning: Do NOT install the DWA-171 adapter into your computer before installing the driver software from the D-Link CD.
Turn on the computer and Insert the D-Link DWA-171 Driver CD in the CD-ROM drive.
If the CD Autorun function does not automatically start on your computer, go to Start > Run. In the run box type “D:\autorun.exe” (where D:
represents the drive letter of your CD-ROM drive).
When the autorun screen appears, click Install Drivers.
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Section 2 - Installation
The welcome window will appear. Click Next to continue.
By default setup will install to the default location: C:\Program Files\D-Link\DWA-171,
where C: represents the drive letter of your hard drive. To install to a different location
click Browse and specify the location, then click Next.
Select the Program Files folder location and click Next.
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Section 2 - Installation
Insert the adapter into an available USB port on your computer. Click Next to
continue.
If the Found New Hardware Wizard appears, click Cancel.
The drivers and software will now install. Please allow 1-2 minutes for this process
to finish.
The Wireless Connection Wizard will now appear.
If you want to manually connect to a wireless network, refer to page 15. The
following instructions will connect you to a wireless network using Wi-Fi®
Protected Setup (WPS). Click Next to continue.
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Section 2 - Installation
Push Button Configuration (PBC)
To connect to your network using the WPS push button configuration method,
click the virtual button as shown in the screenshot.
Note: You may also connect to your network by pressing the WPS button on the
adapter and holding for two seconds until the wizard screen comes up. Then, press
the WPS button on the router/access point to continue.
Press the WPS button on your access point or wireless router within 2 minutes
to establish connectivity.
Note: Some d evices may require you to launch WPS from software or a web interface.
Please refer to your router or access point’s user manual for more information.
When this screen appears, you have successfully connected to your wireless
network. Click Next to complete your setup.
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Section 2 - Installation
To manually connect to your wireless network, select Manually type your
Network Name (SSID) and then click Next.
Enter the network name (SSID) manually. If you enter the SSID incorrectly, you
will automatically be brought to the site survey page. Click Scan to display the
site survey page.
Click the Scan button to display a list of wireless networks (site survey). Click on
the network name (SSID) and click Next.
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Section 2 - Installation
When this screen appears, you are successfully connected to your wireless
network. Click Next to complete your setup.
Click Finish to continue. If you are prompted to reboot your computer, select
Yes, I want to restart my computer now.
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Section 3 - Configuration
Configuration
This section will show you how to configure your new D-Link wireless adapter using the D-Link Utility as well as Windows® wireless utility.
D-Link Wireless Connection Manager
The D-Link DWA-171 uses the Wireless Connection Manager as the management software. The manager provides the user an easy interface to
change any settings related to the wireless adapter. Clicking on the Wireless Connection Manager icon on the desktop will start the Configuration.
If you are using Windows® 8, 7, Vista or XP, please skip to pages 28 or 29 respectively.
Double-click the Wireless Connection Manager icon on your
desktop.
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Section 3 - Configuration
Wireless Networks
The Wireless Networks (Site Survey) page will display all wireless networks that are available in your area. To connect to a network, simply highlight
the wireless network (SSID) and click Connect.
SSID: The SSID (Service Set Identifier) is the name of the
wireless network.
MAC: Displays the MAC address of the wireless device.
Signal: Displays the Link Quality of the wireless connection.
Security: If there is a “lock” icon, this means the wireless
network is secure. You must know the encryption
key/security settings to connect.
Channel: Displays the channel of the wireless network.
WPS Button: Connect to a wireless network using Wi-Fi ®
Protected Setup. Refer to the next page.
Refresh Button: Rescans for available wireless networks in your
area.
Connect Button: Highlight a wireless network and click the Connect
button. If the network is secure, a pop-up window
will appear. Enter the security information to
connect (refer to the Wireless Security section for
more information).
Activate Button: Select a wireless network profile from the
drop-down menu and click Activate to connect.
Allow up to 30 seconds to connect.
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Section 3 - Configuration
Wi-Fi® Protected Setup (WPS)
Wi-Fi Protected Setup (WPS) System is designed for easy setup of
security-enabled Wi-Fi networks. It is recommended to have the access
point or wireless router nearby during setup.
For more information on WPS, visit the Wi-Fi Alliance website at
www.wi-fi.org.
“Push Button Configuration” (PBC) is a virtual button in the utility
that connects you to other WPS-enabled devices. A connection can be
established by clicking on the virtual button, then pushing the physical
button on the access point or wireless router within 120 seconds. Refer
to page 14.
Note: You may also use the physical button on the DWA-171 instead of
using the D-Link software. Refer to the next page.
“Personal Identification Number” (PIN) is a unique number generated
randomly by the wireless adapter’s utility. Entering this number in the
utility of the WPS-enabled wireless router or access point connects
you with the intended wireless network. Refer to page 22 for more
information.
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Section 3 - Configuration
Push Button
1. To connect to your network, press the WPS button on the adapter
and hold for two seconds until the wizard screen appears.
2. Press the WPS button located on your access point or router to
continue. This screen will appear once you have successfully
established connection with your network.
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Section 3 - Configuration
Personal Identification Number (PIN)
If you want to connect using the PBC method, refer to page 14. To use the PIN
method, select PIN (Personal Identification Number) and click Next.
Make sure your access point or wireless router is close by. Write down the number
on the screen. Enter this number in your access point or wireless router. Please
refer to the manufacture’s manual for instructions.
Once you click Next, you will have 2 minutes to enter this number in your access
point or wireless router.
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Section 3 - Configuration
The adapter will try to establish connectivity to your access point or wireless
router.
When this screen appears, you have successfully established connectivity. Click Finish to complete your setup.
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Section 3 - Configuration
My Wireless Networks
The My Wireless Networks page will allow you to create, edit, and delete wireless network profiles. Every time you connect to a network using the
Wireless Networks page, a profile will automatically be created.
New Button: Click New to create a new wireless network profile
(refer to page 24).
Modify: Click Modify to edit a current profile (refer to page 25).
Delete: Click Delete to remove a profile.
Activate: Click Activate to use a profile. Allow up to 30 seconds
to connect to the wireless network.
Profile Details: The Profile Details section will display information
about the wireless network such as the network name
(SSID), network type (Infrastructure), and if the network
is secured.
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Section 3 - Configuration
Add Profile
You may add a new network by clicking the New button from the My Wireless Networks page.
Profile Name: Enter a name for your profile (e.g. Home, Office,
Coffee Shop).
SSID: Enter the SSID of the wireless network.
Network Type: Select the network type. If you are connecting to a
wireless router or access point, select Infrastructure.
Set Security Select the type of security used. Please refer to the
Option: Wireless Security section for more information.
OK Button: Click OK to save your settings.
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Section 3 - Configuration
Modify Profile
You may edit an existing profile by selecting the profile and clicking the Modify button from the My Wireless Networks page.
Profile Name: Enter a name for your profile (e.g. Home, Office,
Coffee Shop).
SSID: Displays the SSID of the network.
Network Type: Displays the network type.
Set Security Select the type of security used. Please refer to the
Option: Wireless Security section for more information.
OK Button: Click OK to save your settings.
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Section 3 - Configuration
Support
If you need help, click the Support button. A panel will appear to the right of the utility which will display information about the utility.
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Section 3 - Configuration
About
The About screen gives you information about the Firmware and Utility Versions of the DWA-171.
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Section 4 - Connect to a Wireless Network
Connect to a Wireless Network
Windows® 8
1. Click on the wireless computer icon in your system tray (lower-right corner
next to the time).
2. A list of available wireless networks will appear.
3. Click the wireless network (SSID) you want to connect to and then click
Connect.
4. If the network is secure/encrypted, enter the Wi-Fi password (security key)
and click Next.
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Section 4 - Connect to a Wireless Network
5. Click either to enable or disable file sharing.
6. You will now be connected to your wireless network.
If you get a good signal but cannot access the Internet, confirm the encryption by reviewing the profile or check the TCP/IP settings for your wireless
adapter. Refer to the Networking Basics section in this manual for more information.
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Section 4 - Connect to a Wireless Network
Windows® 7
If you receive the Wireless Networks Detected bubble, click on the center of
the bubble to access the utility.
or
Left-click the wireless icon in your system tray (lower-right corner next to
the time).
The utility will display any available wireless networks in your area. Click on a
network (displayed using the SSID) and click the Connect button.
If you get a good signal but cannot access the Internet, check your TCP/IP
settings for your wireless adapter. Refer to the Networking Basics section in this
manual for more information.
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Section 4 - Connect to a Wireless Network
Windows Vista®
If you receive the Wireless Networks Detected bubble, click on the center
of the bubble to access the utility.
or
Right-click on the wireless computer icon in your system tray (lower-right
corner next to the time). Select Connect to a network.
The utility will display any available wireless networks in your area. Click on a
network (displayed using the SSID) and click the Connect button.
If you get a good signal but cannot access the Internet, confirm the encryption
by reviewing the profile or check the TCP/IP settings for your wireless adapter.
Refer to the Networking Basics section in this manual for more information.
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Section 4 - Connect to a Wireless Network
Windows® XP
If you receive the Wireless Networks Detected bubble, click on the center of
the bubble to access the utility.
or
Right-click on the wireless computer icon in your system tray (lower-right
corner next to the time). Select View Available Wireless Networks.
The utility will display any available wireless networks in your area. Click on a
network (displayed using the SSID) and click the Connect button.
If you get a good signal but cannot access the Internet, check the TCP/IP settings
for your wireless adapter. Refer to the Networking Basics section in this manual
for more information.
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Section 5 - Wireless Security
Wireless Security
This section will show you the different levels of security you can use to protect your data from intruders. The DWA-171 offers the following types
of security:
• WPA/WPA2-Personal
• WPA/WPA2-Enterprise
What is WPA™?
WPA™, or Wi-Fi® Protected Access, is a Wi-Fi standard that was designed to improve the security features of WEP (Wired Equivalent Privacy).
The 2 major improvements over WEP:
• Improved data encryption through the Temporal Key Integrity Protocol (TKIP). TKIP scrambles the keys using a hashing algorithm
and, by adding an integrity-checking feature, ensures that the keys haven’t been tampered with. WPA2™ is based on 802.11i and
uses Advanced Encryption Standard instead of TKIP.
• User authentication, which is generally missing in WEP, through the extensible authentication protocol (EAP). WEP regulates access
to a wireless network based on a computer’s hardware-specific MAC address, which is relatively simple to be sniffed out and stolen.
EAP is built on a more secure public-key encryption system to ensure that only authorized network users can access the network.
WPA/WPA2-Personal uses a passphrase or key to authenticate your wireless connection. The key is an alpha-numeric password between 8 and 63
characters long. The password can include symbols (!?*&_) and spaces. This key must be the exact same key entered on your wireless router or
access point.
WPA/WPA2-Enterprise incorporates user authentication through the Extensible Authentication Protocol (EAP). EAP is built on a more secure public
key encryption system to ensure that only authorized network users can access the network.
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Section 5 - Wireless Security
Configure WPA/WPA2-Personal
Using the D-Link Wireless Connection Manager
It is recommended to enable WPA/WPA2-Personal on your wireless router or access point before configuring your wireless adapter. If you are joining
an existing network, you will need to know the WPA/WPA2-Personal passphrase being used.
1. Open the Wireless Connection Manager by double-clicking on the D-Link icon on
your desktop.
2. Highlight the wireless network (SSID) you would like to connect to and click Connect.
If the network is using WPA/WPA2-Personal, the screen (as shown to the bottom-right)
will appear.
3. Enter the WPA/WPA2-Personal passphrase exactly as it is on your wireless router or
access point. Click the Show text in the password field box to see the passphrase.
Unchecking it will hide it.
4. Click OK to connect to the network. Allow up to 30 seconds to connect.
If you would like to create a new network and enter the WPA/WPA2-Personal settings, refer
to the next page.
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Section 5 - Wireless Security
It is recommended to enable WPA/WPA2-Personal on your wireless router or access point before configuring your wireless adapter. Make sure you
enter the passphrase exactly the same on all wireless devices.
1. Open the Wireless Connection Manager by double-clicking on the D-Link
icon on your desktop. Click on New to create a new profile or highlight an
existing profile and click Modify.
2. Select WPA/WPA2-Personal under Set Security Option.
3. Select TKIP, AES, or Auto.
4. Enter the passphrase exactly as it is on your wireless router or access point.
5. Click OK to connect to the network. Allow up to 30 seconds to connect.
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Section 5 - Wireless Security
Configure WPA/WPA2 Passphrase
Windows® 7
It is recommended to enable wireless security (WPA™/WPA2™) on your wireless router or access point before configuring your wireless adapter. If
you are joining an existing network, you will need to know the security key or passphrase being used.
1. Click on the wireless icon in your system tray (lower-right corner).
2. The utility will display any available wireless networks in your area.
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Section 5 - Wireless Security
3. Highlight the wireless network (SSID) you would like to connect to and click
the Connect button.
If you get a good signal but cannot access the Internet, check your TCP/IP
settings for your wireless adapter. Refer to the Networking Basics section in
this manual for more information.
4. The following window appears while your computer tries to connect to the
router.
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Section 5 - Wireless Security
5. Enter the same security key or passphrase that is on your router and click
Connect. You can also connect by pushing the WPS button on the router.
It may take 20-30 seconds to connect to the wireless network. If the connection
fails, please verify that the security settings are correct. The key or passphrase
must be exactly the same as on the wireless router.
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Section 5 - Wireless Security
Windows Vista®
It is recommended to enable wireless security (WPA™/WPA2™) on your wireless router or access point before configuring your wireless adapter. If
you are joining an existing network, you will need to know the security key or passphrase being used.
1. Open the Windows Vista Wireless Utility by right-clicking on the wireless
computer icon in your system tray (lower right corner of screen). Select
Connect to a network.
2. Highlight the wireless network (SSID) you would like to connect to and
click Connect.
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Section 5 - Wireless Security
3. Enter the same security key or passphrase that is on your router and click Connect.
It may take 20-30 seconds to connect to the wireless network. If the connection fails,
please verify that the security settings are correct. The key or passphrase must be
exactly the same as on the wireless router.
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Section 5 - Wireless Security
Windows® XP
It is recommended to enable WPA/WPA2-Personal on your wireless router or access point before configuring your wireless adapter. If you are joining
an existing network, you will need to know the WPA/WPA2-Personal key being used.
1. Open the Windows XP Wireless Utility by right-clicking on the wireless
computer icon in your system tray (lower-right corner of screen). Select
View Available Wireless Networks.
2. Highlight the wireless network (SSID) you would like to connect to and
click Connect.
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Section 5 - Wireless Security
3. The Wireless Network Connection box will appear. Enter the WPA/WPA2-Personal
passphrase and click Connect.
It may take 20-30 seconds to connect to the wireless network. If the connection fails,
please verify that the WPA/WPA2-Personal settings are correct. The WPA/WPA2-Personal
passphrase must be exactly the same as on the wireless router or access point.
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Section 5 - Wireless Security
Configure WPA/WPA2-Enterprise
Using the D-Link Wireless Connection Manager
WPA/WPA2-Enterprise is for advanced users who are familiar with using a RADIUS server and setting up certificates.
1. Open the Wireless Connection Manager by double-clicking on the D-Link icon on your desktop. Click on New to create a new profile or highlight
an existing profile and click Modify.
2. Select WPA/WPA2-Enterprise under Set Security Option and then select Auto, TKIP or AES.
3. Under EAP Type, select EAP-TLS or PEAP. Extensible Authentication Protocols allow devices on
the network to request authentication from the RADIUS server in the network. All the devices on
the network must use the same EAP type when using a RADIUS server for authentication.
4. Click OK to save your settings.
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Section 6 - Troubleshooting
Troubleshooting
This chapter provides solutions to problems that can occur during the installation and operation of the DWA-171. Read the following descriptions
if you are having problems.
1. How do I know if my adapter is installed properly?
Windows XP - Go to Start > My Computer > Properties >
Hardware > Device Manager.
Windows Vista/7 - Go to Start > Device Manager.
Windows 8 - Press the Windows key and X together and
then click Device Manager.
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Section 6 - Troubleshooting
Click the + sign next to Network Adapters.
Right-click on D-Link DWA-171 Wireless AC Dual Band
USB Adapter.
Select Properties to check that the drivers are installed properly.
D-Link DWA-171 Wireless AC Dual Band USB Adapter
Look under Device Status to check that the device is working
properly. Click OK to continue.
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D-Link DWA-171
Xtreme N Dual Band USB Adapter
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Section 6 - Troubleshooting
2. The computer does not recognize the DWA-171 Wireless Adapter.
Make sure that the DWA-171 Wireless Adapter is properly seated in the computer’s USB port.
If Windows® does not detect the hardware upon insertion of the adapter, make sure to completely remove drivers that were previously loaded.
3. The computer with the DWA-171 installed is unable to connect to the wireless network and/or the Internet.
• Check that the LED indicators for the broadband modem are indicating normal activity. If not, there may be a problem with the
broadband connection.
• Check that the LED indicators on the wireless router are functioning properly. If not, check that the AC power and Ethernet cables
are firmly connected.
• Check that the IP Address, subnet mask, gateway, and DNS settings are correctly entered for the network
• In Infrastructure mode, make sure the same Service Set Identifier (SSID) is specified on the settings for the wireless clients and
access points. By default, the SSID factory setting for D-Link products is blank. (Double-click on the WLAN icon in the taskbar. The
Link Info screen will display the SSID setting.)
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Section 6 - Troubleshooting
Windows® 7 Troubleshooting
Go to Start > right-click Computer > Properties.
Select the Device Manager.
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Section 6 - Troubleshooting
Click the + sign next to Network Adapters.
Right-click on D-Link DWA-171 Wireless Desktop Adapter.
Select Properties to check that the drivers are installed properly.
Look under Device Status to check that the device is working properly. Click OK to continue.
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Appendix A - Wireless Basics
Wireless Basics
D-Link wireless products are based on industry standards to provide easy-to-use and compatible high-speed wireless connectivity within your
home, business or public access wireless networks. Strictly adhering to the IEEE standard, the D-Link wireless family of products will allow you to
securely access the data you want, when and where you want it. You will be able to enjoy the freedom that wireless networking delivers.
A wireless local area network (WLAN) is a cellular computer network that transmits and receives data with radio signals instead of wires. Wireless
LANs are used increasingly in both home and office environments, and public areas such as airports, coffee shops and universities. Innovative ways
to utilize WLAN technology are helping people to work and communicate more efficiently. Increased mobility and the absence of cabling and other
fixed infrastructure have proven to be beneficial for many users.
Wireless users can use the same applications they use on a wired network. Wireless adapter cards used on laptop and desktop systems support the
same protocols as Ethernet adapter cards.
Under many circumstances, it may be desirable for mobile network devices to link to a conventional Ethernet LAN in order to use servers, printers
or an Internet connection supplied through the wired LAN. A Wireless Router is a device used to provide this link.
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Appendix A - Wireless Basics
What is Wireless?
Wireless or Wi-Fi® technology is another way of connecting your computer to the network without using wires. Wi-Fi uses radio
frequency to connect wirelessly, so you have the freedom to connect computers anywhere in your home or office network.
Why D-Link Wireless?
D-Link is the worldwide leader and award winning designer, developer, and manufacturer of networking products. D-Link
delivers the performance you need at a price you can afford. D-Link has all the products you need to build your network.
How does wireless work?
Wireless works similar to how cordless phone work, through radio signals to transmit data from one point A to point B. But wireless
technology has restrictions as to how you can access the network. You must be within the wireless network range area to be able
to connect your computer. There are two different types of wireless networks Wireless Local Area Network (WLAN), and Wireless
Personal Area Network (WPAN).
Wireless Local Area Network (WLAN)
In a wireless local area network, a device called an Access Point (AP) connects computers to the network. The access point has a small
antenna attached to it, which allows it to transmit data back and forth over radio signals. With an indoor access point, the signal
can travel up to 300 feet. With an outdoor access point the signal can reach out up to 30 miles to serve places like manufacturing
plants, industrial locations, college and high school campuses, airports, golf courses, and many other outdoor venues.
Wireless Personal Area Network (WPAN)
Bluetooth® is the industry standard wireless technology used for WPAN. Bluetooth devices in WPAN operate in a range up to 30
feet away.
Compared to WLAN the speed and wireless operation range are both less than WLAN, but in return it doesn’t use nearly as much
power which makes it ideal for personal devices, such as mobile phones, PDAs, headphones, laptops, speakers, and other devices
that operate on batteries.
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Appendix A - Wireless Basics
Who uses wireless?
Wireless technology has become so popular in recent years that almost everyone is using it, whether it’s for home, office, or
business, D-Link has a wireless solution for it.
Home
• Gives everyone at home broadband access
• Surf the web, check email, instant message, and etc
• Gets rid of the cables around the house
• Simple and easy to use
Small Office and Home Office
• Stay on top of everything at home as you would at the office
• Remotely access your office network from home
• Share an Internet connection and printer with multiple computers
• No need to dedicate office space
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Appendix A - Wireless Basics
Where is wireless used?
Wireless technology is expanding everywhere not just at home or the office. People like the freedom of mobility and it’s becoming
so popular that more and more public facilities now provide wireless access to attract people. The wireless connection in public
places is usually called “hotspots”.
Using a D-Link USB Adapter with your laptop, you can access the hotspot to connect to the Internet from remote locations like:
Airports, Hotels, Coffee Shops, Libraries, Restaurants, and Convention Centers.
Wireless networks are easy to setup, but if you’re installing it for the first time it could be quite a task not knowing where to start.
That’s why we’ve put together a few setup steps and tips to help you through the process of setting up a wireless network.
Tips
Here are a few things to keep in mind, when you install a wireless network.
Centralize your router or Access Point
Make sure you place the router/access point in a centralized location within your network for the best performance. Try to place
the router/access point as high as possible in the room, so the signal gets dispersed throughout your home. If you have a twostory home, you may need a repeater to boost the signal to extend the range.
Eliminate Interference
Place home appliances such as cordless telephones, microwaves, and televisions as far away as possible from the router/access
point. This can significantly reduce any interference that the appliances might cause since they operate on the same frequency.
Security
Don’t let your next-door neighbors or intruders connect to your wireless network. Secure your wireless network by turning on
WPA™/WPA2™ security features on the router. Refer to the product manual for detailed information on how to set it up.
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Appendix A - Wireless Basics
Wireless Modes
There are basically two modes of networking:
• Infrastructure – All wireless clients will connect to an access point or wireless router.
• Ad-Hoc – Directly connecting to another computer, for peer-to-peer communication, using wireless network adapters on each
computer.
An Infrastructure network contains an Access Point or wireless router. All the wireless devices, or clients, will connect to the wireless router or access
point.
An Ad-Hoc network contains only clients, such as laptops with wireless USB Adapters. All the adapters must be in Ad-Hoc mode to communicate.
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Appendix B - Networking Basics
Networking Basics
Check your IP address
After you install your new D-Link wireless adapter and have established a wireless connection, by default, the TCP/IP settings should be set to obtain
an IP address from a DHCP server (i.e. router) automatically. To verify your IP address, please follow the steps below.
Windows® XP Users
• Click on Start > Run. In the run box type cmd and click OK.
• At the prompt, type ipconfig and press Enter.
• This will display the IP address, subnet mask, and the default gateway of your adapter.
Windows® 7/Vista Users
• Click Start > All Programs > Accessories > Command Prompt. You may need
administrative access to run this application.
• For all additional prompt windows inquiring of running the command prompt
application, select Yes, OK, or Continue.
• At the prompt, type ipconfig and press Enter.
• This will display the IP address, subnet mask, and default gateway of your adapter.
If the address is 0.0.0.0, check your adapter installation, security settings, and the settings on your router. Some firewall software programs may
block a DHCP request on newly installed adapters.
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Appendix B - Networking Basics
Statically Assign an IP Address
If you are not using a DHCP capable gateway/router, or you need to assign a static IP address, please follow the steps below:
Windows® XP Users
• Windows® XP - Click on Start > Control Panel. Make sure you are in Classic View. Double-click on the Network Connections icon.
• Right-click on the Local Area Connection which represents your D-Link wireless network adapter (or other adapter) which will be connected
to your router.
• Highlight Internet Protocol (TCP/IP) and click Properties.
• Click Use the following IP address and enter an IP address that is on the same subnet as your network or LAN IP address on your router.
Example: If the router’s LAN IP address is 192.168.0.1, make your IP address 192.168.0.X where
X is a number between 2 and 99. Make sure that the number you choose is not in use on the
network.
• Set Default Gateway the same as the LAN IP address of your router or gateway.
• Set Primary DNS the same as the LAN IP address of your router or gateway.
• The Secondary DNS is optional (you may enter a DNS server from your ISP).
• Click OK to save your settings.
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Appendix B - Networking Basics
Windows® 7/Vista Users
• Click on Start > Control Panel (make sure you are in Classic View). Double-click on the Network and Sharing Center icon. If you are using
Windows Vista, click on Manage network connections along the left panel in the window. For Windows® 7, click on Change adapter
settings.
• Right-click on the Local Area Connection which represents your D-Link wireless network adapter which will be connected to your network.
• Highlight Internet Protocol Version 4 (TCP /IPv4) and click Properties.
• Click Use the following IP address and enter an IP address that is on the same
subnet as your network or LAN IP address on your router or network.
Example: If the router’s LAN IP address is 192.168.0.1, make your IP address
192.168.0.X where X is a number between 2 and 99. Make sure that the number
you choose is not in use on the network.
• Set Default Gateway the same as the LAN IP address of your router or gateway.
• Set Primary DNS the same as the LAN IP address of your router or gateway.
• The Secondary DNS is optional (you may enter a DNS server from your ISP).
• Click OK to save your settings.
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Appendix B - Networking Basics
Windows® 8 Users
• Press the Windows key and then type IP. Click Settings on the right side and then click View Network Connections.
• Right-click on the adapter which represents your D-Link wireless network
adapter.
• Highlight Internet Protocol Version 4 (TCP /IPv4) and click Properties.
• Click Use the following IP address and enter an IP address that is on the same
subnet as your network or LAN IP address on your router or network.
Example: If the router’s LAN IP address is 192.168.0.1, make your IP address
192.168.0.X where X is a number between 2 and 99. Make sure that the number
you choose is not in use on the network.
• Set Default Gateway the same as the LAN IP address of your router or gateway.
• Set Primary DNS the same as the LAN IP address of your router or gateway.
• The Secondary DNS is optional (you may enter a DNS server from your ISP).
• Click OK to save your settings.
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Appendix C - Technical Specifications
Technical Specifications
Standards
• IEEE 802.11ac (draft)
• IEEE 802.11n
• IEEE 802.11g
• IEEE 802.11a
Bus Type
• USB 2.0
Security
• Wi-Fi Protected Access (WPA™ & WPA2™)
• Wi-Fi Protected Setup - PIN & PBC
Current Consumption
• 220 mA at continuous transmit mode
Operating Voltage
• 5.0 VDC +/- 10%
Dimensions
• 36.6mmx18.8mmx8mm (1.4x0.73x0.32 inches)
Weight
• 3.9 grams
Certifications
• FCC Class B
• CE
• C-Tick
• IC
• Wi-Fi
• Wi-Fi Protected Setup
Warranty
• 2 years
Operating Temperature
• 32°F to 104°F ( 0°C to 40°C)
Operating Humidity
• 10% to 90% maximum (non-condensing)
* Maximum wireless signal rate derived from IEEE Standard 802.11ac (draft), 802.11n and 802.11g specifications. Actual data throughput will vary. Network
conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data
throughput rate. Environmental factors will adversely affect wireless signal range.
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