OfficeServ 7100 Brochure
SYSTEM FEATURES
· Store Caller ID Number
· Inquire Park / Hold
· Caller ID Review List
· Investigate
· Abandon Call List
· Caller ID on SMDR
· Number to Name Translation
· Caller ID to PSTN
· Caller ID to Analog Port
Caller Identification (CID)
· Automatic Number
· Identification (ANI)
· Caller ID
· Calling Line Identification
Centrex / PBX Use
Chain Dialing
Chain Forward
Class of Service
Common Bell Control
Computer Telephony Integration (CTI)
· OfficeServ Link
· OfficeServ DataView
· OfficeServ EasySet
· OfficeServ Call
· OfficeServ Operator
· OfficeServ Softphone
Conference
· Add On (5 party)
· Unsupervised
· Split
Conference Group
Customer Set Relocation
Data Security
Database Printout
Daylight Savings Time-Auto
Dialed Number
· Identification Service (DNIS)
Direct In Lines
Direct Inward Dialing (DID)
· DID Call Limits
Direct Inward System Access (DISA)
Direct Trunk Selection
Directory Names
DISA Security
Distinctive Ringing
Door Lock Release (Programmable)
Door Phones
Executive Barge-In (Override)
· With or Without Warning Tone
· Trunk Monitor or Service Observing
External Music Interfaces
External Page Interfaces
Flash Key Operation
Flexible Numbering
Account Code Entry
· Forced-Verified
· Forced-Not Verified
· Voluntary
Account Code Key One Touch
Administrator Program Key
All Call Voice Page
Attention Tone
Audio Message with Alarm
(Timer) Reminder
Authorization Codes
· Forced / Voluntary
Auto Answer on CO
Auto Attendant
Automatic Call Distribution (ACD)
Automatic Hold
Background Music
Branch Group
Call Activity Display
Call Center
· Agent Busy/Manual Wrap Up Key
· Agent PIN (ID) Numbers
· Agent Login & Logout
· Automatic Logout
· Automatic Wrap-Up Timer
· Priority Call Queuing
· Embedded Reporting Package
Agent Statistics
Call Statistics
Group Supervisors
Printed Reports
· OfficeServ DataView
UCD Statistics / UCD Monitoring
Wall-Style Display Windows
Call Costing
Call Forwarding
· All Calls / Busy
· No Answer / Busy-No Answer
· Forward DND / Follow Me
· External / To Voice Mail
· Preset Destination
· Preset Forward Busy
Call Hold
· Exclusive / System / Remote
Call Park and Page
Call Pickup
· Directed / Groups / Established
Call Recording
Call Waiting / Camp-On
Caller Emergency Service ID (CESID)
Caller ID Features
· Name/Number Display
· Next Call
· Save Caller ID Number
Group Busy Setting
Hot Desking (ITP Keysets)
Hot Line
In Group/Out of Group
Incoming Call Distribution
Incoming/Outgoing Service
Individual Line Control
IP Keysets
ISDN Service
· Primary Rate Interface
LAN Interface
Least Cost Routing
Live System Programming
· From Any Display Keyset
· With a Personal Computer
Meet Me Page and Answer
Memory Protection
Message Waiting Indications
Message Waiting Key
Microphone On / Off per Station
Mobile Extension (MOBEX)
Mobility Solution
Multiple Language Support
Music On Hold-Flexible
Music On Hold-Sources
Networking
· QSig over IP / QSig over PRI
OfficeServ Connect
OfficeServ Wireless
Operator Group
Overflow
· Operator / Station Group
Override Codes
Paging
· Internal Zones (5)
· External Zone (2)
· All External / Page All
Park Orbits
Power Over Ethernet (PoE)
Prime Line Selection
Priority Call Queuing
Private Lines
Programmable Line Privacy
Programmable Timers
Recalls
Recall to Operator
Redial Review
Remote Programming-PC
Ring Modes
· Time Based Routing-Plans
· Automatic/Manual
· Holiday Schedule
· Temporary Override
Ring Over Page
Secretary Pooling
Simultaneous Ringing
Single Line Connections
SIP Services
Speed Dial Numbers
· Station List / System List
Speed Dial by Directory
Station Hunt Groups
· Distributed
· Sequential
· Unconditional
Station Message Detail Recording
Station Pair
System Alarms
System Maintenance Alarms
System Directory
Tenant Service
Toll Restriction
· By Day or Night
· By Line or Station
· Eight Dialing Class
· Special Code Table
Toll Restriction Override
Tone or Pulse Dialing
Traffic Reporting
Transfer
· Screened / Unscreened
· Voice Mail Transfer Key
· With Camp-On
Trunk Groups
Twinning
Unified Voicemail
Uniform Call Distribution (UCD)
Universal Answer
Virtual Extensions
Voice Mail (Embedded)
Voice over IP (VoIP)
Walking Class of Service
Wireless Handsets
PERFORMANCE RIGHT OUT OF THE BOX
Small Business Communications Solution
Trunks
Stations
MAXIMUM CAPACITIES
Wireless Handsets
Analog Phones
Digital Phones
Samsung IP Phones
Voice Mail
Maximum Stations
Standard SIP Trunks
24
Standard H/323
24
Analog Trunks
20
Digital Trunks PRI
23
Networking Trunks (SPNet)
24
Maximum Trunks
Maximum Stations + Trunks + Voice Mail
24
24
32
4
32
24
24
7100
24
60
Locate an authorized Samsung dealer for more information at www.samsung.com/bcs.
©2007~2009 Samsung Telecommunications America, L.P.
Samsung, OfficeServ and SPNet are registered trademarks
of Samsung Electronics America, Inc., and its entities.
Design and specifications are subject to change without notice.
L-SB-OS7100 02 05/2009
SIMPLICITY AND SOPHISTICATION
Samsung wireless communications and digital
technology experts have engineered an easy-to-install,
economical, business communications solution with
converged IP capabilities and performance built right in.
Now, small businesses can plug into the power of convergence with the
OfficeServ 7100. A single, compact, platform links wireless and wire
line connections, voice and data — providing connectivity and substantial
cost savings from all-in-one technology.
The OfficeServ 7100 has everything you need to get started. It’s
prepackaged, preprogrammed and prelabeled — just unpack and plug
in. Your business communications system will be up and running with
OFFICE CONFIGURATION
voicemail and auto attendant ready to go! Traditional voice, utilizing
digital or VoIP, is supported with a full set of features and sophisticated
applications.
Office
Home/Remote
Worker
Digital Phone
Email/Applications
PSTN
WLAN AP
Remote IP Phone
OfficeServ 7100
Internet
A COMPACT HARDWORKING SYSTEM
THAT EXPANDS WITH YOUR BUSINESS
The OfficeServ 7100 comes
out of the box complete with
6 pre-labeled Samsung digital
iDCS28 phones with large,
easy to read displays.
Local IP Phone
Wireless
Laptop Handsets
Basic Features
Your investment allows you to pay for what you need today and expand
■
Easy plug-and-play platform that works right out of the box
your communications platform tomorrow. The OfficeServ 7100 can
■
Embedded full featured Voicemail/Auto Attendant standard
expand along with your business in 4-port increments and is capable of
■
Supports wired and wireless handsets
handling up to eight incoming lines with as many as 32 stations.
■
Caller ID, name and number
As your business demands it, VoIP applications (IP phones/
■
Automatic call routing to local or long distance for cost savings
The OfficeServ 7100 wireless
IP networking/remote workers) and wireless technology can be enabled
■
E-mail gateway delivers voice messages to your MS Outlook Inbox
solutions provide seamless
to provide your business with a powerful converged solution for voice
Advanced Features
WIRELESS TECHNOLOGY
integration with your wired
and data, wired and wireless phones, faxes, and up to 4 data devices
■
Easily connect from home or remote office through remote IP phones
network, allowing you and your
with PoE (Power over Ethernet).
■
Enables networking to other OfficeServ platforms at remote offices
and branches using SPNet
workers to stay connected
■
Utilizes cost-saving VoIP technology that supports IP phones and
remote workers
You’ll have access to voice
■
Empowers your on-the-road professionals with Computer Telephony
Integration (CTI) and Softphone connectivity
within your building thanks to
+
FLEXIBLE / CONFIGURABLE
4x8
6x12
8x16
12x32
4 loop lines
8 TDM stations
4 ports voicemail/AA
6 loop lines
8 TDM stations
4 ports voicemail/AA
4 SLTs
8 loop lines
12 TDM stations
4 ports voicemail/AA
4 SLTs
12 loop lines
8 TDM stations
4 ports voicemail/AA
4 SLTs
20 IP keysets
8 MGI channels
Only a small sample of the myriads of configurations
■
■
Allows wireless handsets and PDAs to integrate seamlessly with
phone system features through Wireless Access Points
Offers economical digital trunking using an ISDN-PRI circuit
Performance right out of the box — The OfficeServ 7100
is an easy, affordable communications solution that carries
with it the power and quality of Samsung technology.
without
and
being
data
tied
from
down.
anywhere
your IP-enabled platform and
wireless LAN access points.
SIMPLICITY AND SOPHISTICATION
Samsung wireless communications and digital
technology experts have engineered an easy-to-install,
economical, business communications solution with
converged IP capabilities and performance built right in.
Now, small businesses can plug into the power of convergence with the
OfficeServ 7100. A single, compact, platform links wireless and wire
line connections, voice and data — providing connectivity and substantial
cost savings from all-in-one technology.
The OfficeServ 7100 has everything you need to get started. It’s
prepackaged, preprogrammed and prelabeled — just unpack and plug
in. Your business communications system will be up and running with
OFFICE CONFIGURATION
voicemail and auto attendant ready to go! Traditional voice, utilizing
digital or VoIP, is supported with a full set of features and sophisticated
applications.
Office
Home/Remote
Worker
Digital Phone
Email/Applications
PSTN
WLAN AP
Remote IP Phone
OfficeServ 7100
Internet
A COMPACT HARDWORKING SYSTEM
THAT EXPANDS WITH YOUR BUSINESS
The OfficeServ 7100 comes
out of the box complete with
6 pre-labeled Samsung digital
iDCS28 phones with large,
easy to read displays.
Local IP Phone
Wireless
Laptop Handsets
Basic Features
Your investment allows you to pay for what you need today and expand
■
Easy plug-and-play platform that works right out of the box
your communications platform tomorrow. The OfficeServ 7100 can
■
Embedded full featured Voicemail/Auto Attendant standard
expand along with your business in 4-port increments and is capable of
■
Supports wired and wireless handsets
handling up to eight incoming lines with as many as 32 stations.
■
Caller ID, name and number
As your business demands it, VoIP applications (IP phones/
■
Automatic call routing to local or long distance for cost savings
The OfficeServ 7100 wireless
IP networking/remote workers) and wireless technology can be enabled
■
E-mail gateway delivers voice messages to your MS Outlook Inbox
solutions provide seamless
to provide your business with a powerful converged solution for voice
Advanced Features
WIRELESS TECHNOLOGY
integration with your wired
and data, wired and wireless phones, faxes, and up to 4 data devices
■
Easily connect from home or remote office through remote IP phones
network, allowing you and your
with PoE (Power over Ethernet).
■
Enables networking to other OfficeServ platforms at remote offices
and branches using SPNet
workers to stay connected
■
Utilizes cost-saving VoIP technology that supports IP phones and
remote workers
You’ll have access to voice
■
Empowers your on-the-road professionals with Computer Telephony
Integration (CTI) and Softphone connectivity
within your building thanks to
+
FLEXIBLE / CONFIGURABLE
4x8
6x12
8x16
12x32
4 loop lines
8 TDM stations
4 ports voicemail/AA
6 loop lines
8 TDM stations
4 ports voicemail/AA
4 SLTs
8 loop lines
12 TDM stations
4 ports voicemail/AA
4 SLTs
12 loop lines
8 TDM stations
4 ports voicemail/AA
4 SLTs
20 IP keysets
8 MGI channels
Only a small sample of the myriads of configurations
■
■
Allows wireless handsets and PDAs to integrate seamlessly with
phone system features through Wireless Access Points
Offers economical digital trunking using an ISDN-PRI circuit
Performance right out of the box — The OfficeServ 7100
is an easy, affordable communications solution that carries
with it the power and quality of Samsung technology.
without
and
being
data
tied
from
down.
anywhere
your IP-enabled platform and
wireless LAN access points.
SYSTEM FEATURES
· Store Caller ID Number
· Inquire Park / Hold
· Caller ID Review List
· Investigate
· Abandon Call List
· Caller ID on SMDR
· Number to Name Translation
· Caller ID to PSTN
· Caller ID to Analog Port
Caller Identification (CID)
· Automatic Number
Identification (ANI)
· Caller ID
· Calling Line Identification
Centrex / PBX Use
Chain Dialing
Chain Forward
Class of Service
Common Bell Control
Computer Telephony Integration (CTI)
· OfficeServ Link
· OfficeServ DataView
· OfficeServ EasySet
· OfficeServ Call
· OfficeServ Operator
· OfficeServ Softphone
Conference
· Add On (5 party)
· Unsupervised
· Split
Conference Group
Customer Set Relocation
Data Security
Database Printout
Daylight Savings Time-Auto
Dialed Number
· Identification Service (DNIS)
Direct In Lines
Direct Inward Dialing (DID)
· DID Call Limits
Direct Inward System Access (DISA)
Direct Trunk Selection
Directory Names
DISA Security
Distinctive Ringing
Door Lock Release (Programmable)
Door Phones
Executive Barge-In (Override)
· With or Without Warning Tone
· Trunk Monitor or Service Observing
External Music Interfaces
External Page Interfaces
Flash Key Operation
Flexible Numbering
Account Code Entry
· Forced-Verified
· Forced-Not Verified
· Voluntary
Account Code Key One Touch
Administrator Program Key
All Call Voice Page
Attention Tone
Audio Message with Alarm
(Timer) Reminder
Authorization Codes
· Forced / Voluntary
Auto Answer on CO
Auto Attendant
Automatic Call Distribution (ACD)
Automatic Hold
Background Music
Branch Group
Call Activity Display
Call Center
· Agent Busy/Manual Wrap Up Key
· Agent PIN (ID) Numbers
· Agent Login & Logout
· Automatic Logout
· Automatic Wrap-Up Timer
· Priority Call Queuing
· Embedded Reporting Package
Agent Statistics
Call Statistics
Group Supervisors
Printed Reports
· OfficeServ DataView
UCD Statistics / UCD Monitoring
Wall-Style Display Windows
Call Costing
Call Forwarding
· All Calls / Busy
· No Answer / Busy-No Answer
· Forward DND / Follow Me
· External / To Voice Mail
· Preset Destination
· Preset Forward Busy
Call Hold
· Exclusive / System / Remote
Call Park and Page
Call Pickup
· Directed / Groups / Established
Call Recording
Call Waiting / Camp-On
Caller Emergency Service ID (CESID)
Caller ID Features
· Name/Number Display
· Next Call
· Save Caller ID Number
Group Busy Setting
Hot Desking (ITP Keysets)
Hot Line
In Group/Out of Group
Incoming Call Distribution
Incoming/Outgoing Service
Individual Line Control
IP Keysets
ISDN Service
· Primary Rate Interface
LAN Interface
Least Cost Routing
Live System Programming
· From Any Display Keyset
· With a Personal Computer
Meet Me Page and Answer
Memory Protection
Message Waiting Indications
Message Waiting Key
Microphone On / Off per Station
Mobile Extension (MOBEX)
Mobility Solution
Multiple Language Support
Music On Hold-Flexible
Music On Hold-Sources
Networking
· QSig over IP / QSig over PRI
OfficeServ Connect
OfficeServ Wireless
Operator Group
Overflow
· Operator / Station Group
Override Codes
Paging
· Internal Zones (5)
· External Zone (2)
· All External / Page All
Park Orbits
Power Over Ethernet (PoE)
Prime Line Selection
Priority Call Queuing
Private Lines
Programmable Line Privacy
Programmable Timers
Recalls
Recall to Operator
Redial Review
Remote Programming-PC
Ring Modes
· Time Based Routing-Plans
· Automatic/Manual
· Holiday Schedule
· Temporary Override
Ring Over Page
Secretary Pooling
Simultaneous Ringing
Single Line Connections
SIP Services
Speed Dial Numbers
· Station List / System List
Speed Dial by Directory
Station Hunt Groups
· Distributed
· Sequential
· Unconditional
Station Message Detail Recording
(SMDR)
Station Pair
System Alarms
System Maintenance Alarms
System Directory
Tenant Service
Toll Restriction
· By Day or Night
· By Line or Station
· Eight Dialing Class
· Special Code Table
Toll Restriction Override
Tone or Pulse Dialing
Traffic Reporting
Transfer
· Screened / Unscreened
· Voice Mail Transfer Key
· With Camp-On
Trunk Groups
Twinning
Unified Voicemail
Uniform Call Distribution (UCD)
Universal Answer
Virtual Extensions
Voice Mail (Embedded)
Voice over IP (VoIP)
Walking Class of Service
Wireless Handsets
PERFORMANCE RIGHT OUT OF THE BOX
Small Business Communications Solution
Trunks
Stations
MAXIMUM CAPACITIES
Wireless Handsets
Analog Phones
Digital Phones
Samsung IP Phones
Voice Mail
Maximum Stations
Standard SIP Trunks
24
Standard H/323
24
Analog Trunks
20
Digital Trunks PRI
23
Networking Trunks (SPNet)
24
Maximum Trunks
Maximum Stations + Trunks + Voice Mail
24
24
32
4
32
24
24
7100
24
60
Locate an authorized Samsung dealer for more information at www.samsung.com/bcs.
©2007~2009 Samsung Telecommunications America, L.P.
Samsung, OfficeServ and SPNet are registered trademarks
of Samsung Electronics America, Inc., and its entities.
Design and specifications are subject to change without notice.
L-SB-OS7100 02 05/2009
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