CEECO | SSP-511-F | Service manual | CEECO SSP-511-F Service manual

CEECO SSP-511-F Service manual
WPP-531-F OR SSP-511-F-SPK1.07UNVLr1-ADA-ISSUE4.0
SERVICE MANUAL
FOR
MODEL WPP-531-F
HANDS FREE WEATHERPROOF TELEPHONE
AND
MODEL SSP-511-F
STAINLESS STEEL PANEL TELEPHONE
WITH OPTIONAL ADA FEATURE
EQUIPPED WITH SPK1.07 UNVLr1 FIRMWARE
Serving the Telephone Industry Since 1930
Communication Equipment
& Engineering Company
519 W South Park Street
Okeechobee, FL 34972
Voice: 863-357-0798
Fax:
863-357-0006
IMPORTANT INFORMATION
ISSUE 4.0
FOR
CUSTOMER
Please fill in before you continue.
The following information is necessary when calling CEECO for assistance.
MODEL NUMBER
MODEL WPP-531-F OR SSP-511-F WITH
OPTIONAL ADA FEATURE, EQUIPPED
WITH SPK1.07UNVLr1 FIRMWARE
SERIAL NUMBER
DATE MANUFACTURED
LOCATION INSTALLED
For us to better serve you, please have this information available when calling for technical
support.
CEECO
Communication Equipment & Engineering Company
519 W South Park Street
Okeechobee, FL 34972
863-357-0798- telephone
863-357-0006- facsimile
info@ceeco.net
www.ceeco.net
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
2
ISSUE 4.0
TABLE OF CONTENTS
SECTION
PAGE
1.0 INTRODUCTION ...............................................................................................................................4
2.0 GENERAL................................................................................................................................................4
3.0 PROGRAMMING ..............................................................................................................................5
PROGRAMMING CONTINUED… ......................................................................................6
PROGRAMMING CONTINUED… ......................................................................................7
PROGRAMMING CONTINUED… ......................................................................................8
4.0 SPEED DIAL/ALLOWED CALL TABLES ...................................................................9
PROGRAMMING TABLES CONTINUED… .............................................................10
5.0 OPERATION .......................................................................................................................................11
6.0 RECOMMENDED TOOLS AND TEST EQUIPMENT ......................................11
7.0 INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS..................12
8.0 OVER-VOLTAGE PROTECTION DIAGRAM ........................................................13
9.0 TESTING ................................................................................................................................................13
10.0 SPECIFICATIONS .........................................................................................................................14
11.0 PARTS LIST ........................................................................................................................................15
13.0 REPAIR AND RETURN INFORMATION ..................................................................17
14.0 WARRANTY POLICY ................................................................................................................18
15.0 DIAGRAM .............................................................................................................................................19
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
3
ISSUE 4.0
1.0
INTRODUCTION
The practices in this manual provide installation and maintenance information for the
CEECO Model WPP-531-F or Model SSP-531-F Telephone with optional ADA feature
and equipped with SPK1.07 UNVLr1 firmware.
The information in this manual is subject to change without notification.
For information not included in this manual, please call or write:
CEECO
Customer Service
1580 NW 65th Avenue
Plantation, FL 33313
(954) 587-5430
(954) 587-5440 FAX
2.0
GENERAL
2.1
The CEECO hands free telephone is a sturdy, vandal resistant, Stainless Steel
Panel Speakerphone. The telephone is equipped with an optional ADA feature
(red/green LED for visual call progress indication). Instead of a hookswitch and
handset, the telephone has a Press to start/Press to stop button for initiation and
termination of phone calls. Manual volume control is also provided inside the
telephone.
2.2
The microphone is muted during periods of dial tone eliminating the use of hand
held dialers.
2.3
Incoming calls may be allowed or blocked depending on the programming.
2.4
Programming is accomplished via the DTMF keypad.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
4
ISSUE 4.0
3.0
PROGRAMMING
NOTE:
It is recommended that you ground yourself to prevent ESD damage to the
PCB(s).
3.1
Connect the phone to a working telephone line or a DTMF test set before
programming.
3.2
Move the mini-jumpers (located on the CEECO-SPK Printed Circuit Board) to
the “ON” position, as depicted on the last page of this manual.
3.3
Press the CALL button and wait for dial tone before programming any digits.
3.4
Each location is accessed by dialing the "#" sign and a two digit code. The valid
program locations are: #00, #30-#69 (speed dial locations), and #70-#89 (allowed
call locations). The previous contents of the location are automatically erased
when the location code is accessed.
NOTE: Once the “#" (pound) key has been entered you may get an operator
recording or a fast busy, please disregard and continue programming.
3.5
To clear all user programmable memory, with the phone on hook (no dial tone)
and the mini-jumpers in the "ON" position, press the CALL button located on
the front of the phone and dial #97.
3.6
Location "00" is the phone option location. It is comprised of ten digits, all of
which must be filled to render the phone functional. By entering 0 or 1 into each
of the 10 digits (digits 4, 6 and 10 allow choices of 0-9 to be entered), the phone
is customized to a particular installation. Be sure to record your entries in the
option table for future reference.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
5
ISSUE 4.0
PROGRAMMING CONTINUED…
LOCATION #00:
#00
(OPTION TABLE)
0
0
1 0 0 5
__ __ __ __ __ __ __ __ __ __
Digit 1:
0 Call restrictions are in effect.
1 No call restrictions.
Digit 2:
0 No incoming calls allowed.
1 Incoming calls allowed.
Digit 3:
0 Always 0 for this model.
Digit 4:
0 No Conversation Time-Out.
1-9 Minutes Conversation Time-Out.
For Call Button
Digit 5:
0 Always 0 for this model.
Digit 6:
0 Activate ADA feature (red/greed LED).
9 Deactivate ADA feature (red/green LED).
Digit 7:
1 Always 1 for this model.
Digit 8:
0 Always 0 for this model.
Digit 9:
0 Always 0 for this model.
Digit 10:
0 No Wink Detect
l-9 Length of the Wink (l = 50ms incremental to 450ms – entering a 5 is
recommended)
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
6
ISSUE 4.0
PROGRAMMING CONTINUED…
EXAMPLE:
DIAL #00 0106001005
Phone will be set as follows:
DIGIT 1 .. CALL RESTRICTIONS IN EFFECT
DIGIT 2 .. INCOMING CALLS ALLOWED
DIGIT 3 .. ALWAYS 0
DIGIT 4 .. 6 MINUTE TIME OUT
DIGIT 5 .. ALWAYS 0
DIGIT 6 .. ADA LED
DEACTIVATED
DIGIT 7 .. ALWAYS 1
DIGIT 8 .. ALWAYS 0
DIGIT 9 .. ALWAYS 0
DIGIT 10 . 250ms WINK
LOCATION #30 - #69:
(SPEED DIAL TABLE)
If speed dialing is desired, enter the desired numbers in any of these 40 locations. The
numbers can range from 1 to 11 digits. Programming is accomplished by dialing the
Location followed by the desired number. All of these locations may be programmed in
a continuous string. Be sure to record your entries in the speed dial table for future
reference.
EXAMPLE:
Enter #3018005551212 in the programming sequence. When in normal operating
mode, the user dials #30 and the phone will Speed Dial 1 800 555 1212.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
7
ISSUE 4.0
PROGRAMMING CONTINUED…
LOCATION #70 - #89:
(CALL RESTRICTIONS OR “ALLOWED”
NUMBERS)
If the phone is intended to restrict certain calling patterns, then it must be programmed to
tell it specifically which calls to allow. Enter the allowed numbers in any of these 20
locations. The numbers can range from 1 to 11 digits. Programming is accomplished by
entering the Location followed by the allowed call or call pattern. All of these locations
may be programmed in a continuous string. Be sure to record your entries in the allowed
call table for future reference.
EXAMPLE:
NOTE: The * (Asterisk) symbol is defined as a wildcard. A wildcard allows any
digit (0-9) to be emitted from the keypad.
3.7
#70 0-***-***-****
Allows all 0 minus and 0 plus calls.
#71 1-555-1212
Allows 1-555-1212 information calls.
#72 911
Allows 911 emergency calls.
#73 1-800-***-****
Allows 1-800 calls.
When programming is finished, return the mini-jumpers to the "OFF" position.
Then hang up the phone (“on hook” condition), by pressing the black "CALL "
button. The phone is now ready for use.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
8
ISSUE 4.0
4.0
SPEED DIAL/ALLOWED CALL TABLES
4.1
SPEED DIAL TABLE
NUMBER
LOCATION
#30 _ - _ _ _ - _ _ _ - _ _ _ _
LOCATION
NUMBER
#50 _ - _ _ _ - _ _ _ - _ _ _ _
#31 _ - _ _ _ - _ _ _ - _ _ _ _
#51 _ - _ _ _ - _ _ _ - _ _ _ _
#32 _ - _ _ _ - _ _ _ - _ _ _ _
#52 _ - _ _ _ - _ _ _ - _ _ _ _
#33 _ - _ _ _ - _ _ _ - _ _ _ _
#53 _ - _ _ _ - _ _ _ - _ _ _ _
#34 _ - _ _ _ - _ _ _ - _ _ _ _
#54 _ - _ _ _ - _ _ _ - _ _ _ _
#35 _ - _ _ _ - _ _ _ - _ _ _ _
#55 _ - _ _ _ - _ _ _ - _ _ _ _
#36 _ - _ _ _ - _ _ _ - _ _ _ _
#56 _ - _ _ _ - _ _ _ - _ _ _ _
#37 _ - _ _ _ - _ _ _ - _ _ _ _
#57 _ - _ _ _ - _ _ _ - _ _ _ _
#38 _ - _ _ _ - _ _ _ - _ _ _ _
#58 _ - _ _ _ - _ _ _ - _ _ _ _
#39 _ - _ _ _ - _ _ _ - _ _ _ _
#59 _ - _ _ _ - _ _ _ - _ _ _ _
#40 _ - _ _ _ - _ _ _ - _ _ _ _
#60 _ - _ _ _ - _ _ _ - _ _ _ _
#41 _ - _ _ _ - _ _ _ - _ _ _ _
#61 _ - _ _ _ - _ _ _ - _ _ _ _
#42 _ - _ _ _ - _ _ _ - _ _ _ _
#62 _ - _ _ _ - _ _ _ - _ _ _ _
#43 _ - _ _ _ - _ _ _ - _ _ _ _
#63 _ - _ _ _ - _ _ _ - _ _ _ _
#44 _ - _ _ _ - _ _ _ - _ _ _ _
#64 _ - _ _ _ - _ _ _ - _ _ _ _
#45 _ - _ _ _ - _ _ _ - _ _ _ _
#65 _ - _ _ _ - _ _ _ - _ _ _ _
#46 _ - _ _ _ - _ _ _ - _ _ _ _
#66 _ - _ _ _ - _ _ _ - _ _ _ _
#47 _ - _ _ _ - _ _ _ - _ _ _ _
#67 _ - _ _ _ - _ _ _ - _ _ _ _
#48 _ - _ _ _ - _ _ _ - _ _ _ _
#68 _ - _ _ _ - _ _ _ - _ _ _ _
#49 _ - _ _ _ - _ _ _ - _ _ _ _
#69 _ - _ _ _ - _ _ _ - _ _ _ _
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
9
ISSUE 4.0
PROGRAMMING TABLES CONTINUED…
4.2
ALLOWED CALL TABLE
LOCATION
NUMBER
LOCATION
NUMBER
#70 _ - _ _ _ - _ _ _ - _ _ _ _
#80 _ - _ _ _ - _ _ _ - _ _ _ _
#71 _ - _ _ _ - _ _ _ - _ _ _ _
#81 _ - _ _ _ - _ _ _ - _ _ _ _
#72 _ - _ _ _ - _ _ _ - _ _ _ _
#82 _ - _ _ _ - _ _ _ - _ _ _ _
#73 _ - _ _ _ - _ _ _ - _ _ _ _
#83 _ - _ _ _ - _ _ _ - _ _ _ _
#74 _ - _ _ _ - _ _ _ - _ _ _ _
#84 _ - _ _ _ - _ _ _ - _ _ _ _
#75 _ - _ _ _ - _ _ _ - _ _ _ _
#85 _ - _ _ _ - _ _ _ - _ _ _ _
#76 _ - _ _ _ - _ _ _ - _ _ _ _
#86 _ - _ _ _ - _ _ _ - _ _ _ _
#77 _ - _ _ _ - _ _ _ - _ _ _ _
#87 _ - _ _ _ - _ _ _ - _ _ _ _
#78 _ - _ _ _ - _ _ _ - _ _ _ _
#88 _ - _ _ _ - _ _ _ - _ _ _ _
#79 _ - _ _ _ - _ _ _ - _ _ _ _
#89 _ - _ _ _ - _ _ _ - _ _ _ _
EXAMPLE:
#70 0 - * * * - * * * - * * * *
#73 1 - 4 11 - _ _ _ - _ _ _ _
Allows all 0 minus and 0 plus
phone calls.
Allows 1411 information calls.
#71 9 - 1 1 _ - _ _ _ - _ _ _ _
#74 0 - 8 0 0 - * * * - * * * *
Allows 911 emergency calls.
Allows 0-800 calls if set in
the option table
#72 1 - 8 0 0 - * * * - * * * *
#75 _ - _ _ _ - _ _ _ - _ _ _ _
Allows 1-800 calls if set in option table.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
10
ISSUE 4.0
5.0
OPERATION
5.1
To make a call, press the black "CALL" button located on the front of the phone.
When dial tone is received, the transmitter is muted and the phone waits for
numbers to be dialed. The ADA LED lights red at this time.
5.2
Utilizing the keypad, dial the desired number. The number will dial out on the
line and the ADA LED will flash red and green during the ringing cycle.
5.3
If digit 1 of Location #00 is "0", then call restrictions are in effect. The numbers
that may be dialed are restricted to the numbers entered into Location #70-#89. If
the number dialed is not in the Location #70-#89, then the phone gives three tones
and drops the line.
If digit 1 of Location #00 is "1", then there are no
restrictions and any number may be dialed.
5.4
After the call is complete, press the "CALL" button again to terminate the call. If
user does not press the "CALL" button when he or she is finished using the
phone,
then the phone will hang-up after detecting a WINK (momentary open) or when
the timer times-out, if it was so programmed.
NOTE: In some cases, a local PBX does not automatically send a wink
back as a Central Office would. Some of these PBXs can be
programmed to do so. It would be necessary to contact the
manufacturer of the PBX.
6.0
RECOMMENDED TOOLS AND TEST EQUIPMENT
DTMF Test Set
Volt/Ohm Meter
3/8" Nut Driver
5/16" Nut Driver
Flat Blade Screw Driver
Security Tool, CEECO Part Number 301-064
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
11
ISSUE 4.0
7.0
INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS
7.1
Using a 301-064 security tool (sold separately) to remove the four locking screws.
7.2
The security tool is for a standard 5/32" button head screw generally used on the
framework of the phone booths.
7.3
Separate the cover assembly from the Housing.
7.4
Run the inside station wire through the Housing and terminate on to the RJ11C
modular jack on the housing, as depicted on the following page. This CEECOprovided modular jack must be used, as it contains required over-voltage
protection.
7.5
The use of a gas tube or carbon station protector is recommended. The station
ground should not exceed 50 ohms.
7.6
Plug the modular line cord from the PC board into the RJ11C terminal block.
7.7
Dress the line cord away from the locking screws and seat the faceplate into the
enclosure.
7.8
Secure the cover assembly by tightening the security screw.
*****WARNING*****
A.
Never install telephone wiring during a lightning storm.
B.
Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.
C.
Never touch uninsultated telephone wires or terminals unless the
telephone line has been disconnected at the network interface.
D.
Use caution when installing or modifying telephone lines.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
12
ISSUE 4.0
8.0
OVER-VOLTAGE PROTECTION DIAGRAM
9.0
TESTING
Action:
Connect the phone to a working phone line.
Press the black "CALL" button. The LED lights red.
Reaction:
Dial tone.
Action:
Dial a number. The LED flashes red/green during ringing.
Reaction:
The called party answers.
A normal speakerphone conversation is allowed.
Action:
Finish the conversation.
Press the "CALL" button, or wait until time-out occurs
(if programmed as such).
Reaction:
The call is terminated. The LED goes out.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
13
ISSUE 4.0
10.0 SPECIFICATIONS
INPUT POWER:
C.O. Line Powered
LOOP CURRENT:
30Ma min. 80Ma max.(48 Volt loop)
IMPEDANCE:
600 ohms
SIGNALING:
DTMF, 70ms tone, 50ms spacing
LINE OUTPUT
-10.0dbm to –12.0dbm
ENVIRONMENTAL:
Temperature: 0°C to 50°C
Humidity:
20%-90%
PROGRAMMING:
Via DTMF Keypad
TELEPHONE PANEL:
Brushed 14 gauge Stainless Steel
DIMENSIONS:
7 1/6∀ Wide x 11 1/4∀ High x 4 1/4∀ Deep
MOUNTING:
4 Holes spaced 10 ¾∀ x 6 ½∀ x 9/32∀
WEIGHT:
Approximately 4 lb.
WEATHERPROOF
HOUSING:
Cast Aluminum
DIMENSIONS:
9 1/2" Wide x 12 5/8" High x 8" Deep
(Including door).
MOUNTING:
4 Holes spaced 8" x 5 7/8" x 13/32"
WEIGHT:
12 Pounds
MEMORY RETENTION:
Non-volatile memory retention
FCC REGISTRATION:
BW88T7-13823-TE-T
RINGER EQUIVALENCE:
0.7A
TYPE JACK:
RJ11C
UL LISTED NO.:
6OF5
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
14
ISSUE 4.0
11.0 PARTS LIST
QUANTITY PART NUMBER
DESCRIPTION
1
705-110
Keypad
1
700-008
Keypad Cable
1
660-000
CEECO SPK Board
2
6020
Momentary Panel Switch
1
14123
Speaker
1
301-006
Ringer
1
301-009
Network
1
331-010
Stainless Steel Panel
1
331-005
Cast Aluminum Weather
Proof Housing
4
331-006
Outer Cover Locking- Screw
1
301-018
Modular Line Cord
1
301-054
Modular Connector (RJ11C)
1
531-200
Service Manual
ACCESSORIES
1
301-064
Security Tool
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
15
ISSUE 4.0
12.0 FCC NOTICE
12.1
FCC REGISTRATION AND REPAIR INFORMATION
Your new telephone has been registered with the Federal Communication
Commission (FCC) in accordance with Part 68 of its rules. The FCC requires that
you be advised of certain requirements involving the use of this telephone.
12.2
CONNECTION WITH THE NATIONWIDE TELEPHONE NETWORK
The FCC requires that you connect this telephone to the Nationwide Telephone
Network through a registered jack provided by the Telephone Company in your
area. This jack is a modular outlet, which you can order from your local
telephone company.
12.3
NOTIFICATION TO THE TELEPHONE COMPANY
Before connecting this telephone, the FCC requires that you notify your local
telephone company business office. The number is in the front of your phone
book.
Tell them:
The "line" to which you will connect the telephone (that is, your phone number)
and the telephone's FCC registration number and ringer equivalence number.
These numbers are listed in Section 11.00.
The FCC further requires that you notify your local telephone company when
permanently disconnecting this telephone.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
16
ISSUE 4.0
13.0 REPAIR AND RETURN INFORMATION
13.1
WARRANTY REPAIR
Any device returned requiring warranty service; repair or credit must be accompanied
with a "Return Material Authorization" (RMA) FORM. It must include return shipping
instructions, original purchase order number and special marking instruction. A
description of the trouble observed must be attached to the defective unit. This
information must be inside the shipping container.
13.2
DIRECT ALL INQUIRES TO:
CEECO
Repair Department
863-357-0798- telephone
863-357-0006- facsimile
info@ceeco.net
www.ceeco.net
13.3
NON-WARRANTY REPAIR
CEECO will repair equipment out of warranty for a set charge plus parts. The
customer must pay the shipping costs both directions.
13.4
RETURN FOR CREDIT
Material may be returned for credit only with prior approval. Material authorized
for return is subject to a 20% restocking charge based on the manufacturer’s list
price Return RMA must be requested no later than 30 days after original
shipment.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
17
ISSUE 4.0
14.0 WARRANTY POLICY
14.1
GENERAL
CEECO products are guaranteed to be free of defects in material and
workmanship for a period of 365 days from the date of original purchase.
CEECO's obligation under this warranty is limited to repair or replacement of any
part found to be defective by CEECO. Under no circumstances shall CEECO be
liable for loss, damage, cost of repair or consequential damages of any kind,
which have been caused by neglect, abuse, act of God or improper operation of
equipment. This warranty is limited to the value of material only.
14.2
PRINTED CIRCUIT BOARDS
Printed circuit boards should not be repaired in the field. If a unit is found to be
faulty, replace it with another unit and return the faulty unit to CEECO for repair.
Modifications by any one other than CEECO will void the warranty.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
18
ISSUE 4.0
15.0 DIAGRAM
Locate the mini jumpers
on the corner of the PCB.
ON
OFF
Move the mini jumpers to
the ON position BEFORE
going off-hook.
When programming is
completed, move the mini
jumpers to the OFF
position.
ON
OFF
ON
OFF
NOTE:
Do not leave the mini jumpers in the ON position,
this will decrease battery life.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
19
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