D-Link | DFM-560EL | User`s guide | D-Link DFM-560EL User`s guide

D-Link DFM-560EL User`s guide
Web Cruiser
DFM-560EL
User’s Guide
Ver. A DFM-560EL
RECYCLABLE
Printed in Taiwan
CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause radio
interference, in which case the user may be required to take adequate measures
Warnung!
Dies ist in Produkt der Klasse B. Im Wohnbereich kann dieses Produkt Funkstoerungen
verursachen. In diesem Fall kann vom Benutzer verlangt werden, angemessene
Massnahmen zu ergreifen.
Advertencia de Marca de la CE
Este es un producto de Clase B. En un entorno doméstico, puede causar interferencias de
radio, en cuyo case, puede requerirse al usuario para que adopte las medidas adecuadas.
Attention!
Ceci est un produit de classe B. Dans un environnement domestique, ce produit pourrait
causer des interférences radio, auquel cas l`utilisateur devrait prendre les mesures
adéquates.
Attenzione!
Il presente prodotto appartiene alla classe B. Se utilizzato in ambiente domestico il
prodotto può causare interferenze radio, nel cui caso è possibile che l`utente debba
assumere provvedimenti adeguati.
FCC Warning
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver
i
is connected.
-Consult the dealer or an experienced radio/ TV technician for help.
VCCI Warning
ii
LIMITED WARRANTY
D-Link provides this limited warranty for its product only to the person or entity who originally
purchased the product from D-Link or its authorized reseller or distributor.
Limited Hardware Warranty: D-Link warrants that the hardware
portion of the D-Link products described below (“Hardware”) will
be free from material defects in workmanship and materials from
the date of original retail purchase of the Hardware, for the period
set forth below applicable to the product type (“Warranty Period”)
if the Hardware is used and serviced in accordance with applicable
documentation; provided that a completed Registration Card is
returned to an Authorized D-Link Service Office within ninety (90)
days after the date of original retail purchase of the Hardware. If a
completed Registration Card is not received by an authorized DLink Service Office within such ninety (90) period, then the
Warranty Period shall be ninety (90) days from the date of
purchase.
Product Type
Product (excluding power supplies
and fans), if purchased and delivered
in the fifty (50) United States, or the
District of Columbia (“USA”)
Product purchased or
delivered outside the
USA
Power Supplies and Fans
Spare parts and spare kits
Warranty Period
As long as the original purchaser
still owns the product
One (1) Year
One (1) Year
Ninety (90) days
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D-Link’s sole obligation shall be to repair or replace the defective Hardware at no charge to the
original owner. Such repair or replacement will be rendered by D-Link at an Authorized D-Link
Service Office. The replacement Hardware need not be new or of an identical make, model or part;
D-Link may in its discretion may replace the defective Hardware (or any part thereof) with any
reconditioned product that D-Link reasonably determines is substantially equivalent (or superior) in
all material respects to the defective Hardware. The Warranty Period shall extend for an additional
ninety (90) days after any repaired or replaced Hardware is delivered. If a material defect is incapable
of correction, or if D-Link determines in its sole discretion that it is not practical to repair or replace
the defective Hardware, the price paid by the original purchaser for the defective Hardware will be
refunded by D-Link upon return to D-Link of the defective Hardware. All Hardware (or part thereof)
that is replaced by D-Link, or for which the purchase price is refunded, shall become the property of
D-Link upon replacement or refund.
Limited Software Warranty: D-Link warrants that the software portion of the product (“Software”)
will substantially conform to D-Link’s then current functional specifications for the Software, as set
forth in the applicable documentation, from the date of original delivery of the Software for a period
of ninety (90) days (“Warranty Period”), if the Software is properly installed on approved hardware
and operated as contemplated in its documentation. D-Link further warrants that, during the
Warranty Period, the magnetic media on which D-Link delivers the Software will be free of physical
defects. D-Link’s sole obligation shall be to replace the non-conforming Software (or defective
media) with software that substantially conforms to D-Link’s functional specifications for the
Software. Except as otherwise agreed by D-Link in writing, the replacement Software is provided
only to the original licensee, and is subject to the terms and conditions of the license granted by DLink for the Software. The Warranty Period shall extend for an additional ninety (90) days after any
replacement Software is delivered. If a material non-conformance is incapable of correction, or if DLink determines in its sole discretion that it is not practical to replace the non-conforming Software,
iv
the price paid by the original licensee for the non-conforming Software will be refunded by D-Link;
provided that the non-conforming Software (and all copies thereof) is first returned to D-Link. The
license granted respecting any Software for which a refund is given automatically terminates.
What You Must Do For Warranty Service:
Registration Card. The Registration Card provided at the back of this manual must be completed and
returned to an Authorized D-Link Service Office for each D-Link product within ninety (90) days
after the product is purchased and/or licensed. The addresses/telephone/fax list of the nearest
Authorized D-Link Service Office is provided in the back of this manual. FAILURE TO PROPERLY
COMPLETE AND TIMELY RETURN THE REGISTRATION CARD MAY AFFECT THE
WARRANTY FOR THIS PRODUCT.
Submitting A Claim. Any claim under this limited warranty must be submitted in writing before the
end of the Warranty Period to an Authorized D-Link Service Office. The claim must include a
written description of the Hardware defect or Software nonconformance in sufficient detail to allow
D-Link to confirm the same. The original product owner must obtain a Return Material
Authorization (RMA) number from the Authorized D-Link Service Office and, if requested, provide
written proof of purchase of the product (such as a copy of the dated purchase invoice for the
product) before the warranty service is provided. After an RMA number is issued, the defective
product must be packaged securely in the original or other suitable shipping package to ensure that it
will not be damaged in transit, and the RMA number must be prominently marked on the outside of
the package. The packaged product shall be insured and shipped to D-Link, 53 Discovery Drive,
Irvine CA 92618, with all shipping costs prepaid. D-Link may reject or return any product that is not
packaged and shipped in strict compliance with the foregoing requirements, or for which an RMA
number is not visible from the outside of the package. The product owner agrees to pay D-Link’s
v
reasonable handling and return shipping charges for any product that is not packaged and shipped in
accordance with the foregoing requirements, or that is determined by D-Link not to be defective or
non-conforming.
What Is Not Covered:
This limited warranty provided by D-Link does not cover:
Products that have been subjected to abuse, accident, alteration, modification, tampering, negligence,
misuse, faulty installation, lack of reasonable care, repair or service in any way that is not
contemplated in the documentation for the product, or if the model or serial number has been altered,
tampered with, defaced or removed;
Initial installation, installation and removal of the product for repair, and shipping costs;
Operational adjustments covered in the operating manual for the product, and normal maintenance;
Damage that occurs in shipment, due to act of God, failures due to power surge, and cosmetic
damage; and
Any hardware, software, firmware or other products or services provided by anyone other than DLink.
Disclaimer of Other Warranties: EXCEPT FOR THE LIMITED WARRANTY SPECIFIED
HEREIN, THE PRODUCT IS PROVIDED “AS-IS” WITHOUT ANY WARRANTY OF ANY KIND
INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS
vi
FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IF ANY IMPLIED WARRANTY
CANNOT BE DISCLAIMED IN ANY TERRITORY WHERE A PRODUCT IS SOLD, THE
DURATION OF SUCH IMPLIED WARRANTY SHALL BE LIMITED TO NINETY (90) DAYS.
EXCEPT AS EXPRESSLY COVERED UNDER THE LIMITED WARRANTY PROVIDED
HEREIN, THE ENTIRE RISK AS TO THE QUALITY, SELECTION AND PERFORMANCE OF
THE PRODUCT IS WITH THE PURCHASER OF THE PRODUCT.
Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, D-LINK IS NOT
LIABLE UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR
EQUITABLE THEORY FOR ANY LOSS OF USE OF THE PRODUCT, INCONVENIENCE OR
DAMAGES OF ANY CHARACTER, WHETHER DIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF
GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, LOSS OF
INFORMATION OR DATA CONTAINED IN, STORED ON, OR INTEGRATED WITH ANY
PRODUCT RETURNED TO D-LINK FOR WARRANTY SERVICE) RESULTING FROM THE
USE OF THE PRODUCT, RELATING TO WARRANTY SERVICE, OR ARISING OUT OF ANY
BREACH OF THIS LIMITED WARRANTY, EVEN IF D-LINK HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. THE SOLE REMEDY FOR A BREACH OF THE
FOREGOING LIMITED WARRANTY IS REPAIR, REPLACEMENT OR REFUND OF THE
DEFECTIVE OR NON-CONFORMING PRODUCT.
GOVERNING LAW: This Limited Warranty shall be governed by the laws of the state of California.
Some states do not allow exclusion or limitation of incidental or consequential damages, or limitations on
how long an implied warranty lasts, so the foregoing limitations and exclusions may not apply. This
limited warranty provides specific legal rights and the product owner may also have other rights which
vii
vary from state to state.
Wichtige Sicherheitshinweise
1. Bitte lesen Sie sich diese Hinweise sorgfältig durch.
2. Heben Sie diese Anleitung für den spätern Gebrauch auf.
3. Vor jedem Reinigen ist das Gerät vom Stromnetz zu trennen.
Vervenden Sie keine Flüssig- oder Aerosolreiniger. Am besten
dient ein angefeuchtetes Tuch zur Reinigung.
4. Um eine Beschädigung des Gerätes zu vermeiden sollten Sie nur
Zubehörteile verwenden, die vom Hersteller zugelassen sind.
5. Das Gerät is vor Feuchtigkeit zu schützen.
6. Bei der Aufstellung des Gerätes ist auf sichern Stand zu achten.
Ein Kippen oder Fallen könnte Verletzungen hervorrufen.
Verwenden Sie nur sichere Standorte und beachten Sie die
Aufstellhinweise des Herstellers.
7. Die Belüftungsöffnungen dienen zur Luftzirkulation die das
Gerät vor Überhitzung schützt. Sorgen Sie dafür, daß diese
Öffnungen nicht abgedeckt werden.
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8. Beachten Sie beim Anschluß an das Stromnetz die
Anschlußwerte.
9. Die Netzanschlußsteckdose muß aus Gründen der elektrischen
Sicherheit einen Schutzleiterkontakt haben.
10.Verlegen Sie die Netzanschlußleitung so, daß niemand darüber
fallen kann. Es sollete auch nichts auf der Leitung abgestellt
werden.
11.Alle Hinweise und Warnungen die sich am Geräten befinden
sind zu beachten.
12.Wird das Gerät über einen längeren Zeitraum nicht benutzt,
sollten Sie es vom Stromnetz trennen. Somit wird im Falle
einer Überspannung eine Beschädigung vermieden.
13.Durch die Lüftungsöffnungen dürfen niemals Gegenstände oder
Flüssigkeiten in das Gerät gelangen. Dies könnte einen Brand
bzw. Elektrischen Schlag auslösen.
14.Öffnen Sie niemals das Gerät. Das Gerät darf aus Gründen der
elektrischen Sicherheit nur von authorisiertem Servicepersonal
geöffnet werden.
15.Wenn folgende Situationen auftreten ist das Gerät vom
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Stromnetz zu trennen und von einer qualifizierten Servicestelle
zu überprüfen:
a –Netzkabel oder Netzstecker sint beschädigt.
b –Flüssigkeit ist in das Gerät eingedrungen.
c –Das Gerät war Feuchtigkeit ausgesetzt.
d –Wenn das Gerät nicht der Bedienungsanleitung ensprechend
funktioniert oder Sie mit Hilfe dieser Anleitung keine
Verbesserung erzielen.
e –Das Gerät ist gefallen und/oder das Gehäuse ist beschädigt.
f – Wenn das Gerät deutliche Anzeichen eines Defektes aufweist.
16.Bei Reparaturen dürfen nur Orginalersatzteile bzw. den
Orginalteilen entsprechende Teile verwendet werden. Der
Einsatz von ungeeigneten Ersatzteilen kann eine weitere
Beschädigung hervorrufen.
17.Wenden Sie sich mit allen Fragen die Service und Repartur
betreffen an Ihren Servicepartner. Somit stellen Sie die
Betriebssicherheit des Gerätes sicher.
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18.Zum Netzanschluß dieses Gerätes ist eine geprüfte Leitung zu
verwenden, Für einen Nennstrom bis 6A und einem
Gerätegewicht gr ßer 3kg ist eine Leitung nicht leichter als
H05VV-F, 3G, 0.75mm2 einzusetzen.
Trademarks
Copyright 1999 D-Link Corporation. Contents subject to change
without prior notice. D-Link is a registered trademark of D-Link
Corporation/D-Link Systems, Inc. All other trademarks belong to
their respective proprietors.
Copyright Statement
No part of this publication may be reproduced in any form or by any means or used to make any
derivative such as translation, transformation, or adaptation without permission from D-Link
Corporation/D-Link Systems Inc., as stipulated by the United States Copyright Act of 1976.
xi
Table of Contents
Introduction
Your D-Link WebCruiser……….......................... 1
Features.....................……………...................... 2
System Requirements......................………….. 2
Package Checklist ....................……………....... 3
Trouble shooting guide……………… .. 4
CHAPTER 1 INTRODUCTION
Your D-Link WebCruiser
The D-Link WebCruiser Data/Fax/Voice modem connects your
computer to the Internet, all kinds of message services, and other
popular Fax Modems.
This manual describes the features, procedures of installation, and AT
command set,.etc. of your modem.
Your D-Link WebCruiser ..
There are indicator lights and connectors on the front and back panel
of this modem. Following is the meaning of these light and
connectors:
1.External Front Panel
RD
:
Received Data indicator.
TD
:
Transmitted Data indicator.
CD
:
Carrier Detect indicator.
OH
:
Off Hook.
1
MR
:
Modem Ready.
2. External Rear Panel
PHONE
:
Phone Jack.
LINE
:
Telephone line jack.
RS232
:
RS232 cable socket.
AC-IN
:
AC adapter input.
ON/OFF
:
Power switch.
2
Features
The D-Link WebCruiser supports the following communication
standards and operating systems:
Note: ITU-T is known as CCITT.
Data

ITU-T V.90
ITU-T V.34, V.32bis, V.32, V.22bis, V.22

Bell 103 & 212A

V.42bis & MNP 5 ( Data compression )

V.42 & MNP2-4 ( Error correction )
Fax

V.17 ( 14400bps FAX )

V.29 ( 9600bps FAX )

V.27ter ( 4800bps FAX )
Voice

Voice/Audio mode
3
System Requirements
Windows NT 4.0
Windows 95
Windows 98
Windows 2000.
4
Package Checklist
The D-Link WebCruiser package contains the following items:

One Data/Fax/Voice modem

One phone cable

RS232 cable


One CD with Drivers and Communication software

One Installation Guide

One User’s Guide
One AC Adaptor
If any of these items are missing or damaged, please contact your
place of purchase.
5
Trouble-shooting guide
Q1: How can you connect the modem?
- Power down your computer.
- Using the cable provided, connect it to one of the serial port on your
computer. Please refer to this installation guide page 5.
- If there is none left, please unplug one of the other devices (not
mouse) and plug into that port.
- Power it up and Windows will detect it and then follow the
instructions.
Q2: You do not know where to start. How can you install the
modem?
- After completing the steps in Q1, follow the graphic example as
shown in this modem installation guide page 7.
Q3: How can you test if the modem is installed properly or not?
- Go to Start > Settings > Control Panel > Modems > Diagnostics tab
- You should see a new modem installed on one of the COM port (eg.
COM2 56000kbps V.90 modem). It could be COM1 or COM2
depending on your computer.
- Select the COM port with your modem, Click on “More Info...”
button
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- After a short while, you will see a window with the results coming
back from modem.
- If there are no Error messages there, then the modem is working
fine.
- Please contact your Internet Service Provider (ISP) in order to set up
your Internet Connection using your Internet account.
- If you wish to install any fax software to be used with the modem,
please contact the software vendor if you need help.
Q4: You just bought the 56k modem to replace your 33.6kbps modem
for the Internet connection. It does not work! What can you do?
- Power down your PC, remove your existing modem, power up.
- Install the new 56k modem, do a diagnostic test.
- If it is alright, double-click on My Computer, double-click on Dialup Networking, right-click once on your ISP connection icon, select
Properties (left-click).
- Under “Connect Using:”, select the modem that you have just
installed, eg. 56000bps V.90 modem.
- OK and then try to dial again as per normal.
- If it still fails, please contact your ISP for help.
Q5: The modem is disconnected immediately after it dials up. What
is
happening?
7
- Check the telephone number and make sure that it is a number for a
V.90 modem pool.
- Check the username and password. Note that they are caseSENSITIVE.
- If you are unsure, please call your ISP for help.
Q6: The modem is disconnecting intermittently sometime after a
random amount of time. What can you do to improve it?
- Go to Start > Settings > Control Panel > Modems
- Select your modem, click on Properties > Connection tab >
Advanced button
- Under Extra Settings, type it
AT+MS=56,1,300,38000
- OK, OK, OK and try to connect again.
-
You could slowly increase the maximum speed from 38000 to
40000, to 42000, to 43000, to 44000, to 45000 until the line
quality stops it from doing so.
8
Offices
AUSTRALIA
CANADA
CHILE
CHINA
DENMARK
EGYPT
FRANCE
GERMANY
INDIA
ITALY
JAPAN
RUSSIA
SINGAPORE
S. AFRICA
SWEDEN
TAIWAN
U.K.
U.S.A.
D-LINK AUSTRALASIA
Unit 16, 390 Eastern Valley Way, Roseville, NSW 2069, Australia
TEL: 61-2-9417-7100 FAX: 61-2-9417-1077
TOLL FREE: 1800-177-100 (Australia), 0800-900900 (New Zealand)
URL: www.dlink.com.au E-MAIL: support@dlink.com.au, info@dlink.com.au
D-LINK CANADA
2180 Winston Park Drive, Oakville, Ontario L6H 5W1 Canada
TEL: 1-905-829-5033 FAX: 1-905-829-5095 BBS: 1-965-279-8732 FREE CALL: 1-800-354-6522
URL: www.dlink.ca E-MAIL: techsup@dlink.ca
D-LINK SOUTH AMERICA
Isidora Goyenechea #2934 of.702, Las Condes, Santiago, Chile
TEL: 56-2-232-3185 FAX: 56-2-2320923 URL: www.dlink.cl
E-MAIL: ccasassu@dlink.cl, tsilva@dlink.cl
D-LINK CHINA
2F., Sigma Building, 49 Zhichun Road, Haidian District, 100080 Beijing, China
TEL: 86-10-88097777 FAX: 86-10-88096789
URL: www.dlink.com.cn
D-LINK DENMARK
Naverland 2, DK-2600 Glostrup, Copenhagen, Denmark
TEL:45-43-969040 FAX:45-43-424347 URL: www.dlink.dk
E-MAIL: info@dlink.dk
D-LINK MIDDLE EAST
7 Assem Ebn Sabet Street, Heliopolis Cairo, Egypt
TEL: 202-2456176 FAX: 202-2456192 URL: www.dlink-me.com
E-MAIL: support@dlink-me.com, fateen@dlink-me.com
D-LINK FRANCE
Le Florilege #2, Allee de la Fresnerie
78330 Fontenay Le Fleury France
TEL: 33-1-30238688 FAX: 33-1-3023-8689 URL: www.dlink-france.fr
E-MAIL: info@dlink-france.fr
D-LINK GERMANY
Bachstrae 22, D-65830 Kriftel Germany
TEL: 49-(0)6192-97110 FAX: 49-(0)6192-9711-11
URL: www.dlink.de BBS: 49-(0)6192-971199 (Analog) 49-(0)6192-971198 (ISDN)
INFO LINE: 00800-7250-0000 (toll free) HELP LINE: 00800-7250-4000 (toll free)
REPAIR LINE: 00800-7250-8000 E-MAIL: mbischoff@dlink.de, mboerner@dlink.de
D-LINK INDIA
Plot No.5, Kurla-Bandra Complex Road,
Off Cst Road, Santacruz (E), Bombay - 400 098 India
TEL: 91-22-652-6696 FAX: 91-22-652-8914 URL: www.dlink-india.com
E-MAIL: service@dlink.india.com
D-LINK ITALIA
Via Nino Bonnet No. 6/b, 20154 Milano, Italy
TEL: 39-02-2900-0676 FAX: 39-02-2900-1723 URL: www.dlink.it
E-MAIL: info@dlink.it
D-LINK JAPAN
10F, 8-8-15 Nishi-Gotanda, Shinagawa-ku, Tokyo 141 Japan
TEL: 81-3-5434-9678 FAX: 81-3-5434-9868 URL: www.d-link.co.jp
E-MAIL: kida@d-link.co.jp
D-LINK RUSSIA
Michurinski Prospekt 49, 117607 Moscow, Russia
TEL: 7-095-737-3389, 7-095-737-3492 FAX: 7-095-737-3390
E-MAIL: vl@dlink.ru
D-LINK INTERNATIONAL
1 International Business Park, #03-12 The Synergy, Singapore 609917
TEL: 65-774-6233 FAX: 65-774-6322
URL: www.dlink-intl.com E-MAIL: info@dlink.com.sg
D-LINK SOUTH AFRICA
Unit 2, Parkside 86 Oak Avenue
Highveld Technopark Centurion, Gauteng, Republic of South Africa
TEL: 27(0)126652165 FAX: 27(0)126652186 CELL NO: 0826010806 (Bertus Moller)
CELL NO: 0826060013 (Attie Pienaar) E-MAIL: bertus@d-link.co.za, attie@d-link.co.za
D-LINK SWEDEN
P.O. Box 15036, S-167 15 Bromma Sweden
TEL: 46-(0)8564-61900 FAX: 46-(0)8564-61901 E-MAIL: info@dlink.se
URL: www.dlink.se
D-LINK TAIWAN
2F, No. 119 Pao-Chung Road, Hsin-Tien, Taipei, Taiwan, R.O.C.
TEL: 886-2-2910-2626 FAX: 886-2-2910-1515 URL: www.dlinktw.com.tw
E-MAIL: dssqa@tsc.dlinktw.com.tw
D-LINK EUROPE
4th Floor, Merit House, Edgware Road, Colindale, London, NW9 5AB, U.K.
TEL: 44-20-8731-5555 FAX: 44-20-8731-5511
URL: www.dlink.co.uk E-MAIL: info@dlink.co.uk
D-LINK U.S.A.
53 Discovery Drive, Irvine, CA 92618 USA
TEL: 1-949-788-0805 FAX: 1-949-753-7033 INFO LINE: 1-800-326-1688
BBS: 1-949-455-1779, 1-949-455-9616
URL: www.dlink.com E-MAIL: tech@dlink.com, support@dlink.com
Registration Card
Print, type or use block letters.
Your name: Mr./Ms _____________________________________________________________________________
Organization: ________________________________________________ Dept. ____________________________
Your title at organization: ________________________________________________________________________
Telephone: _______________________________________ Fax:________________________________________
Organization's full address: ______________________________________________________________________
____________________________________________________________________________________________
Country: _____________________________________________________________________________________
Date of purchase (Month/Day/Year): _______________________________________________________________
Product Model
Product Serial No.
* Product installed in type of
* Product installed in
computer (e.g., Compaq 486)
computer serial No.
(* Applies to adapters only)
Product was purchased from:
Reseller's name: ______________________________________________________________________________
Telephone: _______________________________________ Fax:________________________________________
Reseller's full address:
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
Answers to the following questions help us to support your product:
1. Where and how will the product primarily be used?
10
Home Office Travel Company Business Home Business Personal Use
2. How many employees work at installation site?
1 employee 2-9 10-49 50-99 100-499 500-999 1000 or more
3. What network protocol(s) does your organization use ?
XNS/IPX TCP/IP DECnet Others_____________________________
4. What network operating system(s) does your organization use ?
D-Link LANsmart Novell NetWare NetWare Lite SCO Unix/Xenix PC NFS 3Com 3+Open
Banyan Vines DECnet Pathwork Windows NT Windows NTAS Windows '95
Others__________________________________________
5. What network management program does your organization use ?
D-View HP OpenView/Windows HP OpenView/Unix SunNet Manager Novell NMS
NetView 6000 Others________________________________________
6. What network medium/media does your organization use ?
Fiber-optics Thick coax Ethernet Thin coax Ethernet 10BASE-T UTP/STP
100BASE-TX 100BASE-T4 100VGAnyLAN Others_________________
7. What applications are used on your network?
Desktop publishing Spreadsheet Word processing CAD/CAM
Database management Accounting Others_____________________
8. What category best describes your company?
Aerospace Engineering Education Finance Hospital Legal Insurance/Real Estate Manufacturing
Retail/Chainstore/Wholesale Government Transportation/Utilities/Communication VAR
System house/company Other________________________________
9. Would you recommend your D-Link product to a friend?
Yes No Don't know yet
10.Your comments on this product?
__________________________________________________________________________________________
11
__________________________________________________________________________________________
12
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