OWNER’S MANUAL
M A N U A L
O W N E R ’ S
I M P O R TA N T I N F O R M AT I O N
Important Information
The Polaris 340 automatic pool cleaner comes ready to connect to a pool skimmer or a 1-1/4" to 2"
female pipe fitting on a dedicated suction line.
The following are important points to remember when installing and operating the Polaris 340.
• Always disconnect the hose when cleaning or backwashing the pool filter.
• New plumbing lines should be flushed out before installing the Polaris.
• The Polaris should not be used to remove plaster dust in new pools.
• Always remove the Polaris before swimmers enter the pool.
• Always handle the Polaris with care. Do not let children or pets play with the Polaris; it is not a toy.
• Except when checking the wheel RPM, do not handle the Polaris while it is operating.
• Never pick up the Polaris by the hose.
• Always remove the Polaris from the pool before chemical shock treatments. As a general rule, any
pool water that is unsafe for swimming is unsafe for the Polaris.
• Carefully adjust the length of the hose following the instructions on page 6.
By following these simple guidelines, you can help protect against injury and prolong the life of your
Polaris 340.
Before the Polaris is installed, please take a moment to record the serial number. For the location of
the serial number, refer to the Exploded Parts Diagram on page 14. You will be asked for this
number when contacting our Customer Service Department.
Serial # P ______________________
WARNING: USE OF POLARIS 340 IN A VINYL LINER POOL
Certain vinyl liner patterns are particularly susceptible to rapid surface wear or pattern removal caused
by a variety of objects coming into contact with the vinyl surface, including pool brushes, pool toys,
floats, fountains, chlorine dispensers, and automatic pool cleaners. Some vinyl liner patterns can be
seriously scratched or abraded simply by rubbing the surface with a pool brush. Ink from the pattern
can also rub off during the installation process or when it comes into contact with objects in the pool.
Polaris is not responsible for, and the Limited Warranty does not cover, pattern removal, abrasion or
markings on a vinyl liner.
U.S. Patents: D418,640. Other Patents Pending.
Foreign Patents: 2082492 (U.K.); 99 2184 (France); 138576 (Australia); Other Patents Pending.
Table of Contents
I. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
II. Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
A. Polaris 340 Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
B. Identifying the Type of Pool Connection
............................................ 4
C. Installing in a Dedicated Suction Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
D. Identifying the Type of Pool Skimmer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
E. Installing with Multiple Skimmers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
F. Installing in a Single Skimmer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
G. Connecting the Hose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
H. Adjusting the Suction Hose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
I. Adjusting the Water Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
J. Checking the Wheel RPM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
III.Operation and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
A. What to Expect from Your Polaris 340 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
B. Disconnecting the Polaris . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
C. Turning On/Off the Polaris . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
D. Emptying the Pump Basket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
E. Periodic Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1. Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2. Bottom Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
3. Flow Regulator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
4. Pool Filtration Pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
F. Storage and Winterizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
G. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1. UniCover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
2. Ladder Guard Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3. WaterStars and WaterStars WF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
4. SpaWand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
5. LCS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
6. Revolve-it . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
7. Ground Clearance Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
IV.Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
A. Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
B. Troubleshooting Worksheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Exploded Parts Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
I. Introduction
Congratulations on the purchase of your new
automatic pool cleaner and thank you for
choosing a Polaris 340. The Polaris 340 is
designed to give you years of dependable and
efficient service. With the Polaris 340, you and
your family will spend more time enjoying your
pool and less time cleaning it.
on the operation of the Polaris or may even
damage it. If you are unable to find genuine
Polaris parts in your area, contact us at 1-800VAC-SWEEP (USA and Canada only) or (760)
599-9600 to receive the name of the participating
Polaris dealer nearest you.
The numbers in parentheses found throughout
the manual refer to the index numbers in the
Exploded Parts Diagram on pages 14-15. There
are also part numbers listed in parentheses to
help identify the replacement parts available at
your participating Polaris dealer.
The Polaris 340 has been built with the finest
materials available. It is backed by the Polaris
limited warranty that protects against defects in
parts and workmanship (see the warranty on
page 16). Always insist on genuine Polaris
replacement parts. You can be sure you are
buying genuine Polaris parts if they come in
Polaris part bags or have the Polaris logo
on
them. Non-Polaris parts are not made to our
specifications. They may have an adverse effect
➔
Look for this symbol throughout the owner’s
manual for helpful hints in the use of your
new Polaris 340.
Once again, thank you for choosing a Polaris.
3
II. Installation Instructions
A. Polaris 340 Components
B. Identifying the Type of Pool
Connection
The Polaris 340 box contains (the numbers
below refer to the Exploded Parts Diagram on
pages 14-15):
The Polaris 340 comes equipped to connect to
a dedicated suction line or a pool skimmer. We
recommend the Polaris be installed on the dedicated suction line if one is present.
• Cleaner Head
• 13 Hose Sections, 43 ft.
- One Leader Hose (#28) with Hose
•
•
•
•
•
A dedicated suction line is a 1-1/4" to 2" suction line,
usually located between 6" to 12" below the water's
surface in the center of the longest pool wall. If there
is not one present, refer to section D.
Weight (#27)
- One Standard Hose (#26) with Hose
Weight (#27)
- 11 Standard Hose Sections (#26)
Flow Indicator (#29)
Flow Regulator (#23)
Universal Adapter (#22)
90-degree Elbow (#25)
45-degree Elbow (#24)
C. Installing in a Dedicated
Suction Line
1. Turn off the pool pump.
2. If the suction line opening is not covered
by a safety vacuum fitting, install the
universal adapter. If a safety fitting is
present, it is not necessary to install the
universal adapter.
Please Note: Before installing the Polaris 340,
verify that the pool filter and pump basket are clean.
➜
After cleaning the pool filter, record the filter
pressure here for future reference:_____psi
We recommend cleaning the pool filter when
the pressure is 5-10 psi above the number
recorded here.
➜
If your dedicated suction line does not have
a safety vacuum fitting, we recommend that
you contact your local Polaris dealer to see
if one is required in your area.
Typical Pool Filtration System
Pump
Filter
Valve
Closed
Valve
Open
Valve
Open
Dedicated
Suction
Line
Return
Line
Skimmer
Main
Drain
Return
Line
4
3. Attach the male hose cuff on the end of one
hose section without weights to the dedicated
suction line (or the universal adapter if used).
d. Verify the number of openings at the
bottom of the skimmer.
• Two openings: Refer to Section F on
page 6.
• One opening: Skimmers with only one
opening (suction line) in the bottom,
may also have a diverter valve installed
to control the water flow between the
skimmer and the main drain. If there is
a diverter valve present, adjust it to the
full skimming setting and refer to Sec-
➜
A 45° elbow (#20) angled upward can be used
to prevent hose tangling if the dedicated suction
line is not too near the water surface.
tion F on page 6.
Please Note: After installation, if the movement of
the cleaner hose causes the diverter valve to turn
or if you cannot achieve enough water flow with the
diverter installed, contact your local Polaris dealer.
4. Skip to Section G on page 6.
D. Identifying the Type of Pool
Skimmer
E. Installing with Multiple
Skimmers
Skimmers can vary greatly depending on the
design of the pool. Some of the most common
skimmer setups are outlined below.
1. Turn off the pool pump.
2. The Polaris should be attached to the
skimmer nearest the center of the longest
pool wall. If there are two skimmers near the
center of the longest pool wall, choose the
one closest to the pool equipment.
If the skimmer differs from the ones described,
please contact our Customer Service Department at 1-800-VAC-SWEEP.
1. If the pool has more than one skimmer:
Refer to Section E.
3. Turn off the flow to all the skimmers, except
the one to which the Polaris will be connected. If the pool is not equipped with a
valve that allows independent flow to each
skimmer, block the flow at the suction line.
2. If the pool has only one skimmer:
a. Turn off the pool pump.
b. Turn off the flow from the main drain and
all other suction lines except the skimmer.
c.
Remove the skimmer cover, basket and any
other valves, floats or covers on each of the
skimmers that will not be used and block the
flow. It may be necessary to obtain a 1-1/2"
Remove the skimmer cover, basket and
any other valves, floats or covers.
5
to 2" plug from your local Polaris dealer.
4. Once the unused skimmers are blocked,
remove the same items from the skimmer
to which the Polaris will be connected.
G. Connecting the Hose
1. Set aside the leader hose with the hose
weight and the standard hose with the
hose weight.
F. Installing in a Single Skimmer
1. Push the universal adapter (#18) into the
suction line in the bottom of the skimmer.
➜
2. Connect the remaining standard hose sec-
If two openings (suction line and main drain
line) are visible, the suction line is usually
the one that is farthest away from the edge
Connecting the Hose
tions by pushing the hose cuffs as close
together as possible.
3. Connect the standard hose section with hose
weight to the female hose cuff on the end of
the hose.
4. Attach the leader hose (#28) to the female
hose cuff on the end of the hose. The leader
hose will be the one that connects to the
Polaris.
of the pool.
2. Insert the flow regulator (#19) into the
universal adapter.
➜
3. Feed the male end of one hose section
without weights through the skimmer
opening and attach it to the flow regulator.
5. Connect the assembled hose sections to the
single hose section attached to the dedicated
suction line or skimmer.
4. Use the 45° elbow for deep skimmers and
the 90° elbow for shallow skimmers to prevent the hose from kinking.
Deep Skimmer
It is important to always lay the hose straight
and flat when it is not in the pool.
H. Adjusting the Suction Hose
1. Pull the free end of the hose to the farthest
point of the pool. The hose should extend
between 2 to 3 hose sections past the farthest point of the pool.
Shallow Skimmer
a. If the hose extends more than 3 hose
sections, remove the excess hose sections from the middle of the hose.
b. If the hose does not extend at least 2
hose sections past the farthest point of
the pool, additional standard hose sections will be necessary (part #5-5500).
6
Properly Sized Feed Hose
Hose extends 2-3
sections past farthest
point of pool*
Once sized, the hose should look like the one below.
6'
Standard Hose
Section
Skimmer or
dedicated
suction line
3'
Hose Cuffs
Hose Weight
Leader
Hose
*Please Note: This illustration does not necessarily represent the farthest point for every pool. You must determine
where the farthest point is in your pool.
2. Adjust the hose weights to the corresponding
pool depth.
a. If the pool is more than 5 feet deep,
position one hose weight (#27) approximately three feet from the Polaris and
the other weight approximately six feet
from the Polaris.
Target
Area
Hose
Too
Much
Flow
b. If the pool is less than 5 feet deep,
only one hose weight (#27) is necessary.
Slide the extra weight off the leader hose
(#28). Position the remaining weight on
the standard hose approximately four
feet from the Polaris.
Flow
Indicator
Too
Little
Flow
Correct Water
Flow Range
3. When the hose has been properly sized, it
should look like the one above.
4. Detach the hose and flow regulator (#19), if
used. Fill the hose completely with water,
then reattach the flow regulator and hose.
➜
To fill the hose, turn on the pool pump. Hold
the opening of the hose in front of the return
line until water exits the other end of the hose.
Turn off the pool pump. NOTE: It is important
that the hose remains below the surface of the
water after it is filled to prevent air from
entering the hose. If this is not possible during
connection, leave the weighted end of the
hose in the water and place your hand over
the male hose cuff while moving the hose.
2. Connect the flow indicator (#29) to the leader
hose (#28).
3. Hold the flow indicator underwater and turn on
the pump. This step may require two people.
4. The target area on the flow indicator represents the correct water flow range for the
Polaris 340. While holding the flow indicator
underwater, verify that the indicator is within
the target area.
I. Adjusting the Water Flow
a. If the indicator is in the correct range:
Skip to Section J on page 8.
For proper operation, the Polaris 340 must
receive the correct amount of water flow.
Checking the pool’s available water flow with the
flow indicator (#29) will determine if there is
enough flow, or if an initial adjustment is required.
b. If the indicator is within the area
marked “too little flow”:
•
1. Fill the hose completely with water (see
tip above).
7
Verify the filter and pump basket
are clean.
•
operation, the RPM should be between 30 to 34.
Verify all suction lines are closed
except the one to which the Polaris
is connected.
1. Hold the Polaris underwater and mark the
outer edge of a tire.
•
Check the hoses to ensure the cuffs are
pushed together as close as possible.
2. Keep the Polaris underwater and turn on
the pump.
•
•
Check the hose sections for any leaks.
3. Hold the Polaris by the handle at the back of
the cleaner below the water level. Watch
the wheels on the Polaris. As soon as they
all begin turning in a forward direction, count
the revolutions of the marked wheel for
exactly one minute. The cleaner’s wheel
For dedicated suction line installations, adjust the valve at the
equipment area that controls the water
flow to the dedicated suction line until
the indicator is within the target area.
➜Once the correct water flow is obtained,
mark the direction of the valves at the
equipment area for easy reinstallation.
•
For skimmer installations, turn the
knob on the flow regulator (#23) clockwise until the indicator is within the
target area.
c. If the indicator is within the area
marked “too much flow”:
•
•
For dedicated suction line installations, adjust the valve at the equipment
area that controls the water flow to the
dedicated suction line until the indicator
is within the target area.
RPM should be between 30 and 34 RPM.
➜
For skimmer installations, turn the
knob on the flow regulator (#23) counterclockwise, until the indicator is within
the target area. If the knob is turned all
the way counterclockwise and the RPM
is above 34, open the main drain (or a
second skimmer if available) until the
indicator is within the target area.
If the cleaner goes into a back-up cycle during
the count; stop counting. Wait until all the
wheels are turning forward and begin again.
If the Polaris is operating below 30 RPM:
Please Note: If the above suggestions do
not work, contact your local Polaris dealer
or our Customer Service Department at
1-800-VAC-SWEEP (USA and Canada
only) or (760) 599-9600.
•
Verify all suction lines are closed except the
one to which the Polaris is connected.
•
Check the hoses to ensure the cuffs are
pushed together as close as possible.
•
For dedicated suction line installations,
adjust the valve at the equipment area
between skimmer flow and dedicated
suction flow until the correct wheel RPM
is reached.
➜
5. Turn off the pump. Hold the hose underwater
and remove the flow indicator. Submerge the
Polaris in the pool. Remove any air in the
cleaner by rotating it in all directions while
underwater. Connect the Polaris to the hose.
J. Checking the Wheel RPM
To fine tune the amount of water flow to the
Polaris 340, it is necessary to check the cleaner's
wheel Revolutions Per Minute (RPM). For proper
8
Once the correct water flow is obtained,
mark the direction of the valves at the
equipment area for easy installation after
swimming.
•
For skimmer installations, push in the knob
on the flow regulator (#23) and turn it clockwise until the proper wheel RPM is reached.
Pull the knob to lock it into the new position.
•
Verify the filter and pump basket are clean.
If the Polaris is operating above 34 RPM:
•
For dedicated suction line installations,
adjust the valve at the equipment area
between skimmer flow and dedicated suction
flow until the correct wheel RPM is reached.
•
For skimmer installations, push in the knob
on the flow regulator (#23), and turn it
counterclockwise until the proper wheel RPM
are reached. Pull the knob to lock it into the
new position. If the knob is turned all the way
counterclockwise and the RPM is above 34,
open the main drain (or a second skimmer if
available) until the correct wheel RPM is
reached.
9
III.Operation and Maintenance
➜
Please Note: If the above suggestions do
not work, contact your local Polaris dealer
or our Customer Service Department at
1-800-VAC-SWEEP (USA and Canada only)
or (760) 599-9600.
If you have a large amount of debris in your
pool (i.e. after a storm), you can run the
Polaris in two shorter cycles per day and
empty the pump basket between the cycles.
E. Periodic Maintenance
A. What to Expect from Your
Polaris 340
1. Tires (#8)
When operating correctly, the Polaris should
travel randomly throughout the pool. The
climbing ability of the Polaris is dependent on the
pool’s shape and available water flow. It will
climb better in pools without sharp angles or
curves in the transition from the pool floor to the
pool wall.
The tires (part #5-4005) provide traction and
protect both the Polaris and the bottom of the
pool. Replace the tires as they become worn.
Note: Tires are a wear item and are not covered
under warranty.
The Polaris travels in both forward and reverse
directions to increase its randomness and help
avoid potential obstacles. The Polaris will travel
faster in forward than in reverse.
The bottom plate (part #5-3000) helps the Polaris
to travel over sharp corners or high spots on the
pool surface. Periodically check the bottom plate
for wear and replace as necessary. Note: Bottom
plates are a wear item and are not covered under
warranty.
2. Bottom Plate (#21)
B. Disconnecting the Polaris
1. Turn off the pump.
3. Flow Regulator (#23)
2. Disconnect the hose and adapters from the
skimmer or dedicated suction line. If the
cleaner was installed on a dedicated suction
line, mark the valve position and turn off
the water flow through the dedicated
suction line.
Periodically check the inlet in the flow regulator
and clear out any debris.
4. Pool Filtration Pump
We recommend regular cleaning of the pool filter to
keep the Polaris operating at maximum efficiency.
3. Remove the hose and cleaner from the pool.
➜
Please Note: When reinstalling the Polaris 340,
always fill the hose with water.
C. Turning On/Off the Polaris
The Polaris 340 operates on the suction side of
the pool filtration system and can be turned
on/off by simply turning on/off the filtration pump.
The Polaris will operate during the same time
cycle as the pool filtration pump.
After cleaning the pool filter, record the filter
pressure here for future reference: _______psi
We recommend cleaning the pool filter
when the pressure is 5-10 psi above the
number recorded here.
For dedicated suction line installations, periodically
check the wheel RPM as the pool filter becomes
dirty. If the wheel RPM falls below 30, adjust the
valve at the equipment between skimmer flow and
dedicated suction flow until the proper wheel RPM
is reached.
D. Emptying the Pump Basket
It is important to empty the pump basket on a regular basis so the Polaris can operate at its optimum
efficiency. The more debris in the pool, the more
often the pump basket should be checked.
F. Storage and Winterizing
Never store the Polaris in direct sunlight. Remove
the Polaris from the pool and drain all the water
from the Polaris before storing for the winter.
Also, remove any connectors and adapters from
the skimmer or dedicated suction line. Do not
store in an area where freezing could occur.
10
Freeze damage is not covered under warranty.
When storing the hose, do not coil it. Disconnect
the hose sections, drain them and lay them
straight in an area out of direct sunlight.
G. Accessories
1. UniCover (Part #5820)
The UniCover fits over most raised anti-vortex
main drain covers to create a surface for pool
cleaners to travel over with ease.
2. Ladder Guard Kit (Part #G-21)
The ladder guard kit will help prevent the
Polaris from getting stuck around pool ladders
or handrails.
3. WaterStars (Part #7-400-00) and
WaterStars WF (Part #11-100-00)
These fountains transform your pool into a lovely
showcase for special events. Choose between
the WaterStars fountain, which floats anywhere
you place it in the pool, and the WaterStars WF
fountain which mounts at the pool return line.
4. SpaWand (Part #5-100-00)
This simple, effective hand-cleaning device
allows you to rapidly clean your spa or pool steps
without hoses or hookups. It’s also great for fish
ponds and other small bodies of water.
5. LCS (Leaf Canister and Skimmer)
(Part #5810)
The Polaris LCS increases the skimming
efficiency by traveling on the surface gathering
debris. It also captures the debris collected by
the 140 to virtually eliminate the need to clean
the pump basket.
6. Revolve-it (Part #5800)
With its unique turning action, the Revolve-it
extends the life of the 140 hose and prevents
permanent coils from forming.
7. Ground Clearance Kit (Part #5-3500)
The Polaris 340 Ground Clearance Kit increases
clearance for your cleaner to easily accommodate irregular surfaces or sharp convexes on
pool bottoms. Allows easy installation within minutes using minimal tools.
11
IV. Troubleshooting
2. Verify that the swivel (#19) at the
rear of the cleaner turns freely.
For best results, follow the troubleshooting
solutions in the order they are listed below. The
numbers in parenthesis refer to the Exploded
Parts Diagram on pages 14-15.
3. Remove the top housing (#3).
Verify that the propeller (#4) is free
of debris.
A. Problems and Solutions
Problem:
Solution:
4. Verify that the weights are positioned
correctly. See number 10 on page 7.
Polaris hangs up on steps or
other pool obstacles for longer
than 5 minutes.
Problem:
Hose becomes tangled.
1. Check the wheel RPM. See page 8.
Solution:
1. Check the wheel RPM. See page 8.
2. Hold the cleaner below the surface
of the water. All the wheels should
turn backwards approximately every
1-1/2 minutes.
2. Verify that the hose is the correct
length and the hose weights (#27)
are positioned properly. See page 6.
3. Remove unnecessary pool hardware
or install a ladder guard kit (part #G21). See page 10.
3. Hold the cleaner below the surface
of the water. All the wheels should
turn backwards approximately every
1-1/2 minutes.
Problem:
Polaris is sluggish, running with
less power than normal.
Solution:
1. Check the wheel RPM. See page 8.
4. If the Polaris is installed on a dedicated suction line, attach the
45-degree elbow to the universal
adapter. Angle it upward and attach
the hose.
2. Verify that the pump basket is empty.
3. If the filter pressure is 5-10 psi above
the operating pressure after the filter
has been cleaned (see page 4),
backwash the filter.
Problem:
Air bubbles come out of the return
line during operation.
Solution:
1. Check the wheel RPM. See page 8.
2. Verify that all the hose connections
are secure.
4. Remove the top housing (#3).
Verify that the propeller (#4) is free
of debris.
3. Verify that all the skimmer connections and adapters are secure.
5. Remove the bottom plate (#21)
and verify that the turbine is free
of debris.
Problem:
Solution:
4. Contact your local pool dealer.
Polaris appears to get stuck repeatedly at the water line.
1. Check the wheel RPM. See page 8.
2. Verify the flow regulator (#23) is clear
of debris.
Polaris “wheelies” or pulls severely
to one side.
Solution:
1. Check the wheel RPM. See page 8.
Polaris is not moving.
Solution:
1. Remove the bottom plate (#21)
and verify that the turbine is free
of debris.
2. Remove the top housing (#3).
Verify that the propeller (#4) is free
of debris.
3. Reposition the hose weights back
to 6 feet and 12 feet from the
cleaner head.
Problem:
Problem:
3. Verify that the cleaner flow is in the
correct operating range with your
flow indicator. If it is low, check the
following:
a. Verify that the pump basket
is empty.
12
b. If the filter pressure is 5-10 psi
above the clean operating pressure, backwash or clean your filter.
B. Troubleshooting Worksheet
If the troubleshooting solutions did not correct the
problem, please fill in the following information
and either contact your local Polaris dealer or our
Customer Service Department at 1-800-VACSWEEP (USA and Canada only) or (760)
599-9600, Monday through Friday, 7:30 a.m. –
5:00 p.m. PST.
c. Ensure your 340 is securely
hooked up to your skimmer or
dedicated suction line.
d. Adjust the flow regulator, or the
dedicated suction line valve in the
equipment area, until you are in
the correct operating range.
Recheck the wheel RPM once you
have obtained the proper water
flow for the 340. See page 8.
In order to provide faster and more convenient
service, have the following information available
at the time of the call or when taking the Polaris in
for service.
4. Remove lower housing (#20).
Ensure belts are on and properly
tensioned.
1. Serial #: ___________________
See page 14.
2. Wheel RPM:________________
See page 8.
3. Is the Polaris backing-up?
Watch the wheels. They should all turn backwards
approximately every 1-1/2 minutes.
■ Yes
■ No
4. Is the hose the proper length?
See page 6.
■ Yes
■ No
How many hose sections are used?_______
How many hose sections extend past the
farthest point of the pool? _____
5. Is the swivel (#19) on the cleaner
rotating freely?
■ Yes
■ No
6. What is the filter pressure?
Now _______________________ psi
Just after cleaning ____________ psi
See page 4.
When was the last time it was cleaned?
■ 1-2 months
■ 3-5 months
■ Over 6 months
13
2
1
3
5
6
7
4
Serial Number
17
14
8
9
10
11
13
19
12
15
16
17
18
20
2
21
2
2
14
No.
Part #
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
5-2005
9-100-5117
5-2000
5-6000
9-100-1114
9-100-5107
9-100-1108
5-4005
5-4000
5-5200
9-100-7011
5-4500
9-100-5130
5-1010
9-100-5115
5-1000
5-2010
5-5000
5-5060
5-2050
5-3000
5-7100
5-7000
5-7250
5-7200
5-5500
Description
Qty
1
12
1
1
3
7
6
3
3
1
3
3
8
1
8
1
1
1
1
1
1
1
1
1
1
1
5-7050
Propeller Grid
Screw, 8-32 x 3/8" SS Pan Hd
Top Housing Assembly
Propeller
Hub Cap
E-clip, Stainless Steel
Ball Bearing
Tire, MaxTrax™, White
Wheel Assembly
Belt Kit, Small and Large
Shield, Bearing
Axle Block Assembly, 340
Lock Washer, Axle Block
Belt Tension Block
Screw, 8-32 x 3/4" SS Pan Hd
Frame, Exchange Only
Flotation, Top, Front and Rear
Power Module Assembly
Swivel Assembly
Bottom Housing, White
Bottom Plate
Universal Adapter
Flow Regulator
Elbow, 45-degree
Elbow, 90-degree
Suction Hose Kit (12 standard
Sections, 1 Leader Hose)
Hose Weight
Suction Hose, Leader (incl. in
part #5-5500)
Flow Indicator
27
28
5-7300
*
29
5820
5-4006
5-5505
5-5600
UniCover, White
Tire, Kraton®
Bulk Leader Hose (14 sections)
Bulk Standard Hose (28 sections, 39" each)
2
1
1
Parts Not Shown
Pool Wall
or Skimmer
12
25
10
22
23
24
26
15
26
27
To insure proper operation and long life for
the Polaris, be sure to insist on genuine
Polaris parts.
26
26
27
28
29
To The
Polaris
15
Limited Warranty
Polaris 340 Automatic Swimming Pool Cleaner
This limited warranty is extended to the original consumer purchaser of this Polaris 340 Automatic Swimming Pool Cleaner manufactured by Polaris Pool Systems, Inc., 2620 Commerce Way, Vista, California
92083-8438, U.S.A.
Polaris warrants the cleaning unit it manufactures, including all parts and components thereof, to be free of
defects in material and workmanship. We do not cover tires, bottom plates, belts, or bearings which have been worn
out by use. These are normal replacement items. We do not cover improper installation of the Polaris 340. The
instruction manual should be read in its entirety before the installation of the Polaris 340. All installation instructions
should be carefully followed. Failure to follow the installation instructions may void this warranty. If you have any
questions regarding your Polaris 340, please feel free to call or write us. Be sure to include the serial number, which
can be located under the handle on the rear of the frame of your unit.
EXAMPLE: P 1 2 3 4 5 6
The Polaris 340 frame is warranted for a period of five years. The rest of the Polaris 340 parts are warranted for a
period of one year from date of manufacture of the unit as established by the serial number, or one year from date of
purchase with proof of purchase, whichever is later.
This limited warranty does not apply if the failure is caused or contributed to by any of the following: improper
handling, improper usage, improper storage, winter freezing, abuse, improper installation, unsuitable application of
the unit, improper maintenance, lack of reasonable and necessary maintenance, damage in transit or during installation, or damage from repairs/alterations made or attempted by anyone other than Polaris or one of its Authorized
Service Centers. Polaris will repair or replace, at its option, a unit or part proved to be defective within the warranty
period and under the conditions of the warranty.
In order to make a claim under this warranty, the consumer must deliver or ship the unit or warranty parts freight
prepaid to the nearest Polaris Authorized Service Center or return it freight prepaid (after proper authorization) to the
plant of manufacture. Authorization to return a unit or part to the plant of manufacture must be obtained from the
Polaris Customer Service Department. Check with your dealer for the local procedure before exercising this warranty. If further directions or instructions should be required, contact the Customer Service Department at
1-800-VAC-SWEEP (USA and Canada only) or (760) 599-9600. Be sure you insure your shipments against loss or
damage in transit.
Polaris is not responsible for the cost of removal of the unit or parts, damages during or due to removal, any other
expenses incurred in shipping the unit or parts to or from the factory or its Authorized Service Centers, or damages
during the installation of the repaired or replacement unit. The consumer must bear these expenses.
This warranty does not cover repair or replacement of a unit or part except at our plant of manufacture or a
Polaris Authorized Service Center. This warranty does not cover pattern removal, abrasion or markings on a
vinyl liner.
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ALL SUCH OTHER WARRANTIES ARE DISCLAIMED EXCEPT TO THE EXTENT ANY IMPLIED
WARRANTY MAY BE IMPOSED BY STATE CONSUMER LAW. ANY SUCH IMPLIED WARRANTY IMPOSED BY
STATE CONSUMER LAW IS LIMITED IN DURATION TO ONE (1) YEAR FROM THE DATE OF PURCHASE.
IN NO EVENT SHALL POLARIS BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF
ANY NATURE OR KIND OR FOR DAMAGES TO PERSONS OR PROPERTY, INCLUDING ANY DAMAGES
RESULTING FROM THE USE OF THE POLARIS 340 AUTOMATIC POOL CLEANER WITH A SUBSTANDARD
POOL CIRCULATION SYSTEM.
Some states do not allow limitation on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.
This limited warranty is valid only in the United States of America, Canada and Australia, and it does not apply
to Polaris 340 Automatic Swimming Pool Cleaners sold or installed in any other country.
16
©2002 Polaris Pools Systems, Inc. All Rights Reserved. TL-300 4/02
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