Bosch | 451 | User manual | Bosch 451 User manual

Bosch 451 User manual
TAS 451xUC
TAS 1000UC
EN User manual
FR Notice d’utilisation
ES Instrucciones de uso
Table of contents....................................EN
Important Safeguards..................................2
Safety instructions.......................................3
Your TASSIMO machine at a glance...........4
First use of your TASSIMO machine...........4
Machines with water filtration system..........6
Controls and displays..................................8
Display items...............................................8
Cup size......................................................9
How to use your TASSIMO machine.........10
Maintenance and day to day care.............12
Descaling...................................................13
Disposal.....................................................14
Troubleshooting.........................................15
Warranty....................................................17
BSH customer service...............................57
TASSIMO customer service......................58
Table des matières................................. FR
Mesures de précaution..............................19
Consignes de sécurité...............................19
Aperçu de la machine TASSIMO...............21
Mise en service de votre machine TASSIMO...................................................21
Uniquement pour appareils dotés d’un
système de filtration d’eau.........................23
Éléments de commande et d’affichage.....25
Éléments d’affichage.................................25
Taille de la tasse........................................26
Utilisation de la machine TASSIMO...........27
Entretien et nettoyage quotidien................29
Détartrage.................................................30
Recyclage..................................................32
Dépannage................................................32
Garantie.....................................................35
BSH Service Aprés Vente..........................57
TASSIMO Service Aprés Vente.................58
Índice....................................................... ES
Medidas de seguridad importantes...........38
Instrucciones de seguridad.......................39
Descripción general de la máquina
TASSIMO...................................................40
Primer uso de la máquina TASSIMO.........40
Sólo para máquinas con sistema de filtrado de agua................42
Controles e indicadores visuales . ............44
Indicadores luminosos...............................44
Tamaño de la taza.....................................45
Cómo utilizar la máquina TASSIMO..........46
Mantenimiento y cuidado diario.................48
Descalcificación.........................................49
Eliminación de residuos............................51
Resolución de problemas..........................51
Garantía....................................................54
BSH Asistencia técnica.............................57
TASSIMO Asistencia técnica.....................58
8c
8b 8d 8a
3a
13
14
3b
12
7
6b
6a
6c
5
6e
6d
9
2
1
10
4c
4b
11
4a
EN
! I mportant Safeguards

When using electrical appliances,
basic safety precautions should always
be followed, including the following:
1 Read all Instructions before using the
TASSIMO brewer.
2 Do not touch hot surfaces. Use handles.
3 Close supervision is necessary when
the appliance is used near children.
4 Do not operate unattended.
5 Do not use the TASSIMO brewer for
purposes other than its intended use.
6 To disconnect, press the “off” switch,
then remove plug from wall outlet.
7 Unplug from outlet when not in use and
before cleaning. Allow to cool before
replacing or removing parts, and before
cleaning the TASSIMO brewer.
8 Do not operate damaged TASSIMO
brewer. Do not operate the appliance
with a damaged cord or plug or after
the TASSIMO brewer malfunctions, or
has been dropped or damaged in any
manner. Return TASSIMO brewer to
the nearest authorized service facility
for examination, repair or mechanical
adjustment.
9 To protect against fire, electric shock
and injury to persons, do not immerse
cord, plug, or body of the TASSIMO
brewer in water or in any other liquid.
See instruction for cleaning.
10 The use of accessory attachments is
not recommended by the TASSIMO
brewer manufacturer and may result in
fire, electric shock or injury to persons.
11 Do not use outdoors or when standing in
damp area.
12 Do not let cord hang over edge of table
or “counter”, or touch hot surfaces.
13 Do not place housing, water tank or rest
water container (cup stand) on or near a
hot gas or electric burner, or in a heated
oven.
14 Scalding may occur if the brewing
mechanism is opened during the
brewing cycles.
15 WARNING: Do not remove side
panels of brewer. No user serviceable
parts inside. Repair must be done by
authorized personnel only.
Save these
Instructions
The TASSIMO machine uses a short
power-supply cord to prevent the cord from
tangling and to reduce the risk of tripping
over a longer cord.
Extension cords may be used if care is
exercised in their use.
If extension cord is used,
1 The marked ‘electrical rating’ (nominal
voltage and nominal current) of the
electrical rating of the extension cord
should be at least as great as the
electrical rating of the appliance, and
2 The longer cord should be arranged so
that it will not drape over the countertop
or tabletop where it can be pulled on by
children or tripped over unintentionally.
Appliance is the grounded type. The
extension cord should be a grounding-type
3-wire cord. 05/2008
EN
! Please read this instruction manual
and the cleaning/descaling program
short instructions carefully and keep for
future reference.
This instruction manual describes
various models.
Thank you for choosing the TASSIMO hot
beverage system. With TASSIMO, you
can enjoy your favorite drink at any time.
Premium coffee, bold espresso, creamy
cappuccino and latte, or even a cup of tea
or hot chocolate.
Your TASSIMO machine works exclusively
with specially developed discs known
as TASSIMO DISCS (T DISCS). When
you insert the T DISC, the machine
automatically reads the bar code printed
on the label. This contains exact details
of the amount of water needed, as well
as the brewing time and temperature
required to prepare the chosen beverage.
T DISCS are specially designed for use
with the TASSIMO brewing system and
offer perfect enjoyment, cup after cup. To
ensure long-term enjoyment, please only
use the T DISCS specially developed for
the TASSIMO machine.
Safety instructions
!

WARNING
To reduce risk of fire and electric shock,
do not remove the side covers. No user
serviceable parts inside. Repair should
be done by an authorized service person
only. Do not immerse in any liquid.
– This appliance is designed for
domestic and not commercial use.
– Connect and operate the appliance
only in accordance with the
specifications on the rating label.
– Do not use your TASSIMO machine if
either the power cord or appliance is
damaged.
– Use indoors at room temperature only.
Do not use more than 2000 meters
above sea level.
– Do not let children or persons with
reduced mental or sensory abilities
or limited knowledge and experience
use the appliance, unless they are
supervised or have been instructed in
the use of the appliance by a person
who is responsible for their safety.
– Supervise children to ensure that they
do not play with the appliance.
– In the event of malfunction, unplug the
appliance immediately.
– To avoid potential hazards, repairs such
as replacing a damaged cord should only
be performed by our service personnel.
– Never immerse the appliance or power
cord in water.
To avoid the risk of scalding
– Never open the brewing unit during the
brewing, cleaning or descaling process.
– Please note that the beverages are
very hot when dispensed.
– Please take caution when opening the
brewer mechanism clamp and handling
the T DISCS as some pressure may be
released and T DISCS can be hot to the
touch.
05/2008
EN
Your TASSIMO machine
at a glance
Before reading further, please open the
folded diagram page at the start of the
manual out to the left.
1 Cord storage compartment
2 On/off switch
3Removable water tank
a Lid for water tank
b Float
4 Cup stand
a Drip tray
b Cup shelf c Height adjustment
5 Start /stop button
6 Indicator lights
a Stand-by a
b Automatic O
c Manual N
d Fill tank P
e Descale Q
max
max
calc
7 Lid
8 Brewing unit
a T DISC holder
b Piercing unit c Drink outlet
d Bar code reading window
9 Storage compartment for Service
T DISC and cleaning / descaling
program short instructions
10 Service T DISC (For first use, cleaning and descaling)
11 Cleaning / descaling program short
instructions
Only for machines with water filtration
system:
12 Filter cartridge holder
13 Filter cartridge
14 Memo display
We recommend that you store the
Service T DISC and the cleaning /
descaling program short instructions in the
compartment provided at the back of the
appliance.
First use of your TASSIMO
machine
Before using your TASSIMO machine for
the first time, please remove the filter
cartridge and proceed as follows:
max
Bosch Home Appliances
► Pull
a suitable length of the power cord
out of the storage compartment and plug
it into the electrical socket.
► Remove and rinse the water tank
thoroughly under running water, and fill it
with cool fresh water up to the MAX mark.
► Remove the Service T DISC from its
compartment at the back of the appliance.
► Now replace the water tank and push it
firmly down into place.
EN
► Turn
the on/off switch on (I). All display items will light up briefly and
then a Stand-by stays lit.
min.
8 oz.
200 ml
► Select
a large cup (min. 8 oz / 200 ml)
and place it on the cup shelf.
1.
3.
click
2.
5.
min.
8 oz.
200 ml
► 1.Open the brewing unit by lifting the lid.
2.Place the Service T DISC on the
T DISC holder with the barcode facing
down. Make sure that the flap of the
T DISC is secured in the slot to the
right.
3.Now close the brewing unit by pushing
the lid down firmly until it audibly clicks
into place.
4.Press the start /stop button. The cleaning process starts and
dispenses water into the cup.
5.When the process is complete, empty
the cup and put it back on the cup
stand.
! Important:
4.
Repeat steps 4 - 5 another 4 times.
► Open
the brewing unit, remove the
Service T DISC and store it in the
compartment at the back of the machine
behind the water tank.
05/2008
EN
Only for machines with
water filtration system
Only MAVEA MAXTRA water filtration
system cartridges may be used in
machines with a water filtration system.
The MAVEA MAXTRA cartridges may be
obtained from various retailers or from
TASSIMO or Bosch Customer Service
Department at 1-877-TDISCS1 (1-877-834-7271) or on www.tassimo.com.
Your machine can also be operated without
a filter cartridge; simply remove the filter
holder and filter cartridge from the water
tank.
When using a new filter cartridge in the
machine, please observe the following
procedure:
Preparing and inserting MAVEA MAXTRA
filter cartridge
► Remove the filter cartridge from the
protective wrap.
► Immerse
the filter cartridge in cold tap
water and move it gently back and forth
to eliminate air bubbles (approx. 5 sec.).
► Remove
the filter holder in the water
tank and insert the filter cartridge in the
appropriate chamber of the filter holder; it
must make a light audible click.
max
calc
click
Bosch Home Appliances
EN
► Holding
2-3x
it over the sink, fill the filter
holder with fresh, cold water and let it
filter through.
► Please repeat this procedure two to three
times.
► Now
place the filter holder with filter
cartridge back into the water tank and fill
the tank with water.
max
max
calc
calc
Tip:
If only one bar is visible, please purchase a new filter cartridge. The MAVEA MAXTRA cartridges may be
obtained from various retailers or from
TASSIMO or Bosch Customer Service
Department at 1-877-TDISCS1 (1-877-8347271) or on www.tassimo.com.
Activate MAVEA memo display
For maximum filter performance and ­antiscale protection, the MAVEA MAXTRA
filter cartridge must be replaced every 8 weeks.
To ensure this is done, the cover of the
water tank has a built-in MAVEA memo
display. It tells you by means of bars when
the filter cartridge should be replaced.
To activate the MAVEA memo display,
please press and hold the start button until
the four bars briefly light up twice in the
display area.
The blinking dot in the lower right corner
tells you that the memo display is working.
All four bars should be visible.
Every two weeks from activate, one bar will
disappear. If no bars are visible after eight
weeks and the arrow is blinking, please
replace the filter cartridge.
To remove the filter cartridge, pull it
upwards on its tab.
When preparing to use a new filter
cartridge, please proceed as described
in the section “Preparing and inserting
MAVEA MAXTRA filter cartridge” and reset
the MAVEA memo display.
Your TASSIMO machine is now ready
for use.
05/2008
Controls and displays
EN
Controls
Power switch
The on/off switch turns your TASSIMO
machine on stand-by and off. When it is
switched on, all 5 display items light up
briefly. The stand-by light a will then
remain on until the appliance is in use.
i Note: To save energy, the appliance
should be switched off after each use.
Start /stop button
Once the T DISC of your choice is properly
secured in your TASSIMO machine, you
may start brewing it by pressing the start /
stop button. Press again to stop the brewing
process early, in order to adjust the drink to
your individual taste.
6a
Display items
6a Stand-by a
a Stand-by icon lights up (orange) when
the power switch is switched on. Now you
can open the brewing unit and insert a
T DISC.
6b
Bosch Home Appliances
6b Automatic O
O Automatic icon lights up (green) when
your TASSIMO machine is ready for use.
O Automatic icon will flash during a brew
cycle after the start/stop button is pressed.
EN
6c Manual N
N Manual icon lights up (green) when the
brewing process is almost complete. If you
press and hold the start /stop button within
20 seconds of the manual icon lighting up,
you can extend the brewing process in
order to adjust the strength of your drink.
Using this manual operation will result in a
milder tasting drink. N Manual icon flashes during this time.
6c
6d
6d Fill tank P
P Fill tank icon flashes (red) when the
removable water tank needs to be refilled.
Remove the water tank, fill with water and
replace it on your TASSIMO machine.
6e
6e Descale Q
Q Descale icon lights up (red) when your
TASSIMO machine needs to be descaled.
Descale your appliance in accordance with
the instructions provided under “Descaling“.
Cup size
By adjusting the height of the cup stand,
different sized cups and glasses can be
used depending on your choice of drink.
Use the default position for normal cups.
To adjust the shelf for small cups (e.g.
espresso cups), turn the height adjustment
control counterclockwise until it clicks into
place.
3 oz.
85 ml
11 oz.
325 ml
16 oz.
475 ml
For large cups or glasses, the cup stand
can be removed completely.
To avoid overflowing, select the appropriate
cup size for each type of drink:
Espresso:
3 oz / 85 ml
Filter coffee & Café Crema: 11 oz / 325 ml
Cappuccino, Latte, Tea & Hot Chocolate
beverages:
11 oz / 325 ml
12 oz Coffees:
min. 16 oz / 475 ml
05/2008
10
How to use your TASSIMO
machine
Important: Fill the water tank only with
cool, fresh, uncarbonated water each day
for optimum flavor results. Tap water is ok
to use. Do not use chemically softened
water.
click
EN
Your TASSIMO machine is ready for use.
When ready, the a stand-by icon is lit.
► Place a suitable cup size on the stand
according to the type of drink required.
Adjust the height of the stand if necessary,
or remove it altogether for large cups or
glasses. Make sure the distance between
the top of the cup and the brewing unit is
small to avoid spattering.
► Open the brewing unit by lifting the lid.
► Select a T DISC and insert it in the T DISC holder with the printed side down.
Make sure that the tab of the T DISC is
secured in the slot to the right.
► Close the brewing unit by pushing the lid
down firmly until it clicks into place. a Stand-by flashes while the machine
reads the barcode.
O Automatic icon lights up (green) when
your TASSIMO machine is ready to brew
your drink.
Your TASSIMO machine is designed
to make the optimal drink every time. It
automatically brews your favorite drink,
however you can also customize your drink
with TASSIMO.
1.Automatic: Start the brewing process by pressing
the start /stop button. O Automatic icon
will flash. When the automatic brewing
process is complete, N Manual icon
lights up. Your drink has been brewed for
optimum flavor according to predefined
settings.
2.Customized (manual operation):
a. For a stronger taste and a smaller
drink: Start the brewing process by
pressing the start /stop button. O Automatic icon will flash. Press the
start /stop button at any stage during the
brewing process to stop the process early
and adjust the drink to your individual
taste. Your drink is now ready. N Manual
icon lights up for 20 sec.
Bosch Home Appliances
EN
11
b. For a milder flavor and a larger drink:
Start the brewing process by pressing the start /stop button. O Automatic icon
flashes. When the automatic brewing
process is complete, N Manual icon
lights up. If you press and hold the start /
stop button within 20 seconds, you can
extend the brewing process to get your
desired drink strength.
20 sec.
► Do
not open the brewing unit to remove
the T DISC unil the orange stand-by light
is on.
► Open the brewing unit and remove the
T DISC. Now you can sit back and enjoy
your hot drink. If you wish, you can
prepare the next drink immediately.
► If you do not wish to prepare more
drinks, we recommend that you turn off
your TASSIMO machine using the on/off
switch.
!Note:
► There
!

CAUTION
To avoid risk of burn or scalding:
– Wait until orange light is displayed
before opening the brewing unit.
– Do not open the brewing unit during the
brewing process.
– Do not touch the piercing unit
immediately after brewing.
– Please note that the beverages are
very hot when dispensed.
– T DISC is hot after brewing, please
handle with care
may be short pauses during the
brewing process. This is so the drink
flavor is optimized.
► Do not remove the water tank during the
brewing process.
► Always remove the used T DISC after the
brewing process after the orange standby
light comes on. Be careful and hold it
by the tab because the T DISC is hot
after brewing your drink. When removing
the T DISC, quickly flip it over so that
the printed side is face up to avoid any
dripping.
T DISC storage
T DISCS may be stored in their own
packaging or in other containers of your
choice. They should be stored in a cool, dry
place. It is not necessary to store T DISCS
(especially milk T DISCS) in the refrigerator.
Do not keep them in the freezer. Provided
the outer packaging is intact, T DISCS may
be used until the Best Before date which
you can find in the gold bar on the side of
the foil wrap package.
05/2008
12
EN
Maintenance and day to
day care
!

WARNING
To reduce risk of fire and electric shock:
Unplug the appliance before cleaning it.
Never immerse the appliance in water.
Do not use a steam cleaner.
Clean your TASSIMO machine regularly to
ensure that it continues to produce optimal
quality drinks. If the appliance has been
8d
max
unused for a long time, always run the
cleaning process with the Service T DISC
several times to ensure that the drinks
produces are of its normal high quality (see
“First use of your TASSIMO machine“). Do
not use scouring agents or steam cleaners.
► Clean the barcode scanner regularly
(8d) with a soft, damp cloth, so that the
TASSIMO machine can scan the barcode
on the T DISC properly.
► Wipe the outside of the appliance with a
soft, damp cloth.
► Rinse out the water tank and filter cartridge holder by hand and with water only,
and do not place it in the dishwasher.
► The lid of the water tank cannot be
cleaned in the dishwasher.
► All parts of the cup stand can be washed
in the dishwasher.
► Remove the T DISC holder (8a), the
piercing unit (8b) and the drink outlet
(8c) and clean thoroughly. All these parts
can also be cleaned in the dishwasher.
When preparing a number of drinks one
after another, the piercing unit may be
manually cleaned quickly and easily
under running water.
► We recommend that you clean the
brewing unit regularly using the Service
T DISC as described under “First use of
your TASSIMO machine“.
!

8a
8b
8c
Bosch Home Appliances
CAUTION
To avoid risk of burn or scalding:
Piercing unit can be very hot immediately
after brewing. Wait until it is cool before
removing or cleaning
Important: After use, we recommend that the
Service T DISC be stored in its compartment
at the back of the appliance (9).
Note: After dispensing a milky drink or
hot chocolate drink, we recommend that
you first clean the piercing unit and then
the brewing unit using the Service T DISC
before making another drink.
EN
13
Descaling
Your TASSIMO machine has an automatic
descaling program. If Q Descale icon lights
up while the appliance is on, the descaling
program must be run immediately. If the
descaling process is not run as instructed,
the appliance may become damaged.
Descaling agents (not vinegar-based)
can be obtained from various retailers
or from TASSIMO or Bosch Customer
Service Department at 1-877-TDISCS1
(1-877-834-7271) or on www.tassimo.com.
! CAUTION

Do not drink the liquids.
Never interrupt the descaling program.
Never use vinegar or vinegar-based
products.
Note: Only for machines with water filter
It is essential to remove the filter holder
with the filter cartridge before running the
descaling program.
9
ng
Descali
age ción
Détartr
ifica
Descalc
max
17 oz.
500 ml
approx.
ca.
20 min.
3 sec.
17 oz.
500 ml
Running the descaling program
► Remove the water tank from your
TASSIMO machine and take the Service
T DISC out (9). Insert it in the brewing
unit with the barcode face down, and
close the clamp down firmly.
► Prepare descaling solution (not vinegarbased) according to the manufacturer‘s
instructions. If you cannot find an
appropriate descaling agent at various
retailers, it is available through TASSIMO
or Bosch Customer Service Department.
► Replace the water tank containing the
descaling solution back on the machine.
► Remove the cup stand and place a
suitable container (min. 17 oz / 500 ml
capacity) under the drink outlet.
► Press and hold the start /stop button for
at least 3 seconds to start the descaling
program.
► The program now proceeds automati­cally
and Q Descale and O Automatic lights
flash. (Duration approx. 20 minutes). The
descaling solution is pumped through
the appliance at intervals and then runs
into the container until the water tank is
almost empty. A little liquid is always left
in the tank.
05/2008
14
EN
►
a Stand-by icon will light up after approx.
20 minutes of running descaling program. ► Empty
the container and replace it under
the drink outlet.
► Rinse the water tank thoroughly and fill
up to the MAX mark with fresh water.
► Replace it back onto your TASSIMO
machine.
max
17 oz.
500 ml
► Open
17 oz.
500 ml
4x
and close the brewing unit keeping
the Service T DISC in place on the
T DISC holder and press the start /stop
button. The machine will rinse itself. Once
one cycle is complete, press the button
again repeating 4 more times.
The descaling process is complete.
► Now open the brewing unit, remove
the Service T DISC and store it in the
compartment at the back of the machine
(9).
Note: For machines with water filter
► Place the filter holder with the filter
cartridge into the water tank.
► Your TASSIMO machine is ready for use
again.
Disposal
Important: Bosch only manufactures the
TASSIMO brewer. It therefore does not
guarantee the availability of TASSIMO
T DISCS. For T DISC inquiries, please
contact TASSIMO or Bosch Customer
Service Department at 1-877-TDISCS1 (1-877-834-7271) or on www.tassimo.com
All rights reserved.
Bosch Home Appliances
A
Only for machines with water filtration
system.
Important: There is a built-in battery in
the memo display. It must be disposed of
separately according to regulation.
Please dispose of the water tank cover with
the memo display at appropriate public
collecting sites or at specialty retailers
according to ordinances.
EN
15
Troubleshooting
The following table provides solutions for problems and glitches
that may arise as you use your TASSIMO machine. If you do not
find a solution for your specific problem, or the problem persists
after troubleshooting please contact TASSIMO Customer
Service at 1-877-TDISCS1 (1-877-834-7271).
Problem
Possible cause
Solution
Appliance not working;
no symbols light up.
There is no power supply.
Check that the appliance is
properly plugged into the
power supply.
Machine brews but no
drink dispensed.
The water tank was removed
during the brewing process or
there is air in the system.
Replace the water tank in the
appropriate position in your
TASSIMO machine. Start a
cleaning process with the
Service disc.
The float in the water tank is
stuck.
Clean the water tank and
ensure the float can move.
No T DISC inserted.
Check if T DISC has been
inserted.
The barcode could not be
detected.
Clean the bar code reading
window and try again or
smooth the barcode on the
T DISC out with your thumb.
O Automatic mode
not working, appliance
remains in stand-by
mode.
Use another T DISC.
If problems persist contact
TASSIMO or Bosch Customer
Service Department at 1-877TDISCS1 (1-877-834-7271).
O Automatic mode
skipped, appliance
goes straight to N manual mode.
The barcode could not be
detected.
Clean the bar code reading
window.
Use another T DISC.
You can still prepare the drink
by holding down the start /stop
button.
! Note: If piercing unit is missing, it may be purchased from TASSIMO or Bosch Customer
Service Department at 1-877-TDISCS1 (1-877-834-7271) or www.tassimo.com.
More Customer Service information is available online at www.tassimo.com
05/2008
16
EN
Problem
Possible cause
Solution
Brewing unit cannot be
securely closed.
Piercing unit / T DISC holder
is not properly inserted.
Insert the T DISC holder and
piercing unit properly.
The T DISC is not inserted
properly.
Re-insert the T DISC and make
sure it is properly positioned.
The brewing unit is not
properly closed.
Push the clamp down firmly
until it audibly clicks into place.
The T DISC is damaged or
leaky.
Stop the brewing process,
remove the T DISC and clean
the brewing unit.
The piercing unit is either
not inserted or not inserted
properly.
Check to ensure that the
piercing unit is inserted
properly.
Water on the surface
under the cup stand.
Water from condensation.
Condensation may occur and is
not a fault. Remove it by wiping
with a cloth.
Service T DISC is
damaged or lost.
The Service T DISC must
always be used for cleaning
and descaling processes.
A Service T DISC can be pur­
chased from www.tassimo.com
or from TASSIMO or Bosch Cus­
tomer Service Department at 1877-TDISCS1 (1-877-834-7271).
P Fill tank lights up
The float in the water tank is
stuck.
Clean the water tank and
ensure that the float can move.
P 6d and Q 6e
There is an error on the
machine.
Contact the TASSIMO or Bosch
Customer Service Department
at 1-877-TDISCS1 (1-877-834-7271).
Q Descale flashes
even though you
are using filtered or
softened water.
Even filtered water contains
small amounts of dissolved
lime.
Descale the appliance.
Memo display is not
working anymore.
Reset or purchase new one.
Contact the TASSIMO or Bosch
Customer Service Department
at 1-877-TDISCS1 (1-877-834-7271).
Water dripping from
the brewing unit.
even though there is
sufficient water in the
tank.
are flashing simulta­
neously and it is not
possible to prepare
drinks.
More Customer Service information is available online at www.tassimo.com
Bosch Home Appliances
EN
17
STATEMENT OF LIMITED PRODUCT WARRANTY
Tassimo by Bosch
What this Warranty Covers & Who it Applies to: The limited warranty provided BSH
Home Appliances Bosch in this Statement of Limited Product Warranty applies only to the
Tassimo by Bosch (“Product”) sold to you, the first using purchaser, provided that the Product
was purchased: (1) for your normal, household (non-commercial) use, and has in fact at all
times only been used for normal household purposes; (2) new at retail (not a display, “as is”,
or previously returned model), and not for resale, or commercial use; and (3) within the United
States or Canada, and has at all times remained within the country of original purchase.
The warranties stated herein apply only to the first purchaser of the Product and are not
transferable. • Please make sure to return your registration card; while not necessary to effectuate
warranty coverage, it is the best way for Bosch to notify you in the unlikely event of a safety
notice or product recall.
How Long the Warranty Lasts: Bosch warrants that the Product is free from defects in
materials and workmanship for a period of three hundred sixty-five days (365) days from the
date of purchase. The foregoing timeline begins to run upon the date of purchase, and shall
not be stalled, tolled, extended, or suspended, for any reason whatsoever. Repair/Replace as Your Exclusive Remedy: During this warranty period, Bosch or one of
its authorized service providers will repair your Product without charge to you (subject to
certain limitations stated herein) if your Product proves to have been manufactured with
a defect in materials or workmanship. If reasonable attempts to repair the Product have
been made without success, then Bosch will replace your Product (upgraded models may
be available to you, in Bosch ’s sole discretion, for an additional charge). All removed parts
and components shall become the property of Bosch at its sole option. All replaced and/or
repaired parts shall assume the identity of the original part for purposes of this warranty and
this warranty shall not be extended with respect to such parts. Bosch ’s sole liability and
responsibility hereunder is to repair manufacturer-defective Product only, using a Bosch authorized service provider during normal business hours. For safety and property damage
concerns, Bosch highly recommends that you do not attempt to repair the Product yourself,
or use an un-authorized servicer; Bosch will have no responsibility or liability for repairs or
work performed by a non-authorized servicer. If you choose to have someone other than an
authorized service provider work on your Product, THIS WARRANTY WILL AUTOMATICALLY
BECOME NULL AND VOID. Authorized service providers are those persons or companies that
have been specially trained on Bosch products, and who possess, in Bosch ’s opinion, a
superior reputation for customer service and technical ability (note that they are independent
entities and are not agents, partners, affiliates or representatives of Bosch). Notwithstanding
the foregoing, Bosch will not incur any liability, or have responsibility, for the Product if it is
located in a remote area (more than 100 miles from an authorized service provider) or is
reasonably inaccessible, hazardous, threatening, or treacherous locale, surroundings, or
environment; in any such event, if you request, Bosch would still pay for labor and parts and
ship the parts to the nearest authorized service provider, but you would still be fully liable and
responsible for any travel time or other special charges by the service company, assuming
they agree to make the service call.
Out of Warranty Product: Bosch is under no obligation, at law or otherwise, to provide
you with any concessions, including repairs, pro-rates, or Product replacement, once this
warranty has expired.
05/2008
18
EN
Warranty Exclusions: The warranty coverage described herein excludes all defects or
damage that are not the direct fault of Bosch, including without limitation, one or more of the
following: (1) use of the Product in anything other than its normal, customary and intended
manner (including without limitation, any form of commercial use, use or storage of an
indoor product outdoors, use of the Product in conjunction with air or water-going vessels);
(2) any party’s willful misconduct, negligence, misuse, abuse, accidents, neglect, improper
operation, failure to maintain, improper or negligent installation, tampering, failure to follow
operating instructions, mishandling, unauthorized service (including self-performed “fixing”
or exploration of the appliance’s internal workings); (4) adjustment, alteration or modification
of any kind; (5) a failure to comply with any applicable state, local, city, or county electrical,
plumbing and/or building codes, regulations, or laws, including failure to install the product in
strict conformity with local fire and building codes and regulations; (6) ordinary wear and tear,
spills of food, liquid, grease accumulations, or other substances that accumulate on, in, or
around the Product; and (7) any external, elemental and/or environmental forces and factors,
including without limitation, rain, wind, sand, floods, fires, mud slides, freezing temperatures,
excessive moisture or extended exposure to humidity, lightning, power surges, structural
failures surrounding the appliance, and acts of God. In no event shall Bosch have any
liability or responsibility whatsoever for damage to surrounding property, including cabinetry,
floors, ceilings, and other structures or objects around the Product. Also excluded from this
warranty are scratches, nicks, minor dents, and cosmetic damages on external surfaces
and exposed parts; Products on which the serial numbers have been altered, defaced, or
removed; service visits to teach you how to use the Product, or visits where there is nothing
wrong with the Product; correction of installation problems (you are solely responsible for any
structure and setting for the Product, including all electrical, plumbing or other connecting
facilities, for proper foundation/flooring, and for any alterations including without limitation
cabinetry, walls, floors, shelving, etc.); and resetting of breakers or fuses. TO THE EXTENT
ALLOWED BY LAW, THIS WARRANTY SETS OUT YOUR EXCLUSIVE REMEDIES WITH RESPECT
TO PRODUCT, WHETHER THE CLAIM ARISES IN CONTRACT OR TORT (INCLUDING STRICT
LIABILITY, OR NEGLIGENCE) OR OTHERWISE. THIS WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, WHETHER EXPRESS OR IMPLIED. ANY WARRANTY IMPLIED BY LAW, WHETHER
FOR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE,
SHALL BE EFFECTIVE ONLY FOR THE PERIOD THAT THIS EXPRESS LIMITED WARRANTY IS
EFFECTIVE. IN NO EVENT WILL THE MANUFACTURER BE LIABLE FOR CONSEQUENTIAL,
SPECIAL, INCIDENTAL, INDIRECT, “BUSINESS LOSS”, AND/OR PUNITIVE DAMAGES, LOSSES,
OR EXPENSES, INCLUDING WITHOUT LIMITATION TIME AWAY FROM WORK, HOTELS AND/OR
RESTAURANT MEALS, REMODELLING EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH
ARE DEFINITIVELY CAUSED EXCLUSIVELY BY Bosch, OR OTHERWISE. SOME STATES DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,
AND SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM
STATE TO STATE. No attempt to alter, modify or amend this warranty shall be effective unless
authorized in writing by an officer of BSH.
How to Obtain Warranty Service: To obtain warranty service for your Product, you should
contact the nearest Bosch authorized service center.
BSH Home Appliances
5551 McFadden Avenue, Huntington Beach, CA 92649 / 800-944-2904
Bosch Home Appliances
57
Kundendienst-Zentren • Central-Service-Depots • Service Aprés Vente • Servizio Assistenza •
Centrale Servicestation•Asistencia técnica•Servicevaerkter•Apparatservice•Huolto
General Requests and Spare Part Sales USA
BSHHomeAppliances
5551McFaddenAvenue
HuntingtonBeach,CA92649
800-944-2904
www.boschappliances.com
Spare Part Sales for Canada:
WesternCanadianAuthorizedPartsDistributor:
ReliablePartsLtd.
85N.BendStreet
Coquitlam,BCCanada
V3K6N1
(800)663-6060
EasternCanadianAuthorizedPartsDistributor:
APWagnerLtd.
1035QueensWayAve.UnitE
Mississauga,ON,Canada
L4Y4C1
(800)268-7513
03/2008
05/2008
58
USA TASSIMO Customer Service
For information and questions please contact TASSIMO:
Internet: www.tassimo.com
Phone: 1-877-TDISCS1 (1-877-834-7271)
Mail: customer_service@TassimoUS.com
Canada TASSIMO Customer Service
For information and questions please contact TASSIMO:
Internet: www.tassimo.com
Phone: 1-877-TDISCS1 (1-877-834-7271)
Mail: customerserviceca@mytassimo.com
Vous pouvez poser vos questions, soumettre vos idées a vos recommandations
en contactant TASSIMO:
Internet: www.tassimo.com
N° Azur: 1-877-TDISCS1 (1-877-834-7271)
Courrier: customerserviceca@mytassimo.com
Bosch Home Appliances
03/2008
www.bosch.com
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