intiga i

intiga i
Instructions for use
IIC (Invisible–In–Canal)
Thank you
Thank you for choosing our product as your means to better hearing.
To support your efforts, we have put great care and attention into assuring that your
new hearing instruments are of the highest quality and that they are easy to use and
The amplification is uniquely adjusted and optimized to your personal hearing
capabilities by the prescription determined by your Hearing Care Professional. Various
functions may be configured to your hearing instruments to meet your needs. The
actual configuration of your instruments are marked (ticked off) by your Hearing Care
Professional in the relevant sections of this manual. See the last page for a complete
overview of all functions configured to your hearing instruments.
We recommend that you read this manual carefully to achieve the maximum benefit
of your new hearing instruments. If you have any questions regarding the use or
maintenance of hearing instruments, please contact your Hearing Care Professional.
Indications for Use
The hearing instruments are intended to amplify and transmit sound to the ear and
hereby compensate for mild–to–moderate impaired hearing.
Instrument view Intigai
Activating your hearing instruments for the first time
Changing batteries
Turning your instruments ON and OFF
Left/Right ear marking
Inserting your hearing instruments
Removing your hearing instruments
Caring for your hearing instruments
Wax Protection System
Microphone Protection System 26
Avoiding heat, humidity and chemicals
Six easy steps to better hearing
Common problems and their solutions
Mobile Phone
Continues on next page
International Warranty
Warranty Certificate
Settings overview for your hearing instruments
Important Notice
This booklet contains instructions and important informa­tion about the use and
handling of your hearing instru­ments and batteries. Please familiarise yourself
with the entire contents of this booklet before using your hearing instruments.
Instrument view Intigai
Battery door
with nail grip
Right/left side
and up-indicator
Pull-out string
Pull-out string
Ventilation opening
Sound outlet +
Wax protection system
Battery size: 10
Ventilation opening
Please familiarize yourself with the following general warnings, as well as with the entire
contents of this booklet before using your hearing instruments.
Usage of hearing instruments
• Hearing instruments should be used only as directed and adjusted by your Hearing
Care Professional. Misuse can result in sudden and permanent hearing loss.
• Never allow others to wear your hearing instruments as incorrect/wrongful usage
could cause permanent damage to their hearing.
Choking hazards
• Hearing instruments, their parts, and batteries are not toys and should be kept out
of reach of children and anyone who might swallow these items or otherwise cause
injury to themselves.
• Never change the battery or adjust the controls of the hearing instruments in the
presence of infants, small children, or people with learning difficulties.
• Discard batteries carefully in a place where infants, small children, or people with
learning difficulties cannot reach them.
• Batteries have occasionally been mistaken for pills. Check your medicine carefully
before swallowing any pills.
• Never insert your hearing instruments or batteries in your mouth for any reason,
as they are slippery and could be accidently swallowed.
If a battery or hearing instrument is swallowed, see a doctor immediately.
Battery use
• Always use batteries recommended by your Hearing Care Professional. Low-quality
batteries may leak and cause bodily harm.
• Never attempt to recharge your batteries. They may explode and cause serious injury.
• Never dispose of batteries by burning them. There is a risk that they will explode and
cause serious injury.
Dysfunction in hearing instruments
• Occasionally hearing instruments may stop functioning, e.g., if the batteries have
expired or if the speaker is blocked by moisture or earwax. You should be aware of
this possibility, particularly when you are in traffic or otherwise dependent on
warning sounds.
Active Implants
• The MultiTool has a built–in–magnet. If you have an implantable device, such
as a pacemaker or defibrillator, the MultiTool should not be carried in a breast
pocket or near to the chest.
• The power source in your hearing instrument has insufficient energy to cause
fire under normal conditions of use. Your hearing instruments have not been
tested for compliance with international standards concerning explosive
atmospheres. It is recommended not to use your hearing instruments in
areas where there is a danger of explosions.
X-ray, CT, MR, PET scanning and electrotherapy
• Remove your hearing instruments during medical procedures such as X-ray, CT / MR /
PET scanning electrotherapy or surgery, as your hearing instruments may be damaged
when exposed to strong fields.
Possible side effects
• Hearing instruments or ear moulds may cause an accelerated accumulation of earwax.
• The otherwise non-allergenic materials used in hearing instruments may in rare cases
cause skin irritation or other unusual conditions.
Please consult a physician if these conditions occur.
• Your hearing instruments have been thoroughly tested for interference in accordance
with the most stringent international standards. However, interference with your
hearing instruments and other devices may occur when using certain mobile telephones, citizens band device, or shop alarm systems. In these cases, increase the
distance between the hearing instrument and the device.
Wax protection system
• If the instrument is equipped with a ProWax wax protection system, follow the
directions specified in the section “How to change Wax filter”.
If you are in any doubt about the use or replacement of your wax protection
system, contact your Hearing Care Professional.
Activating your hearing instruments for the first time
A hearing instrument is a miniature electronic device that is powered by special batteries.
To activate your hearing instruments, insert a fresh battery in the battery compartment.
Your hearing instruments will begin functioning when the battery door is closed. It will
take a few seconds until sound is produced. A jingle is played during the start-up process.
After closing the battery door, insert your hearing instruments in your ear. If the hearing
instrument is held in the hand while activated, it may produce a whistling sound, which
will stop when properly inserted in the ear.
Changing batteries
The correct battery size is 10.
Batteries perform differently, so ask your Hearing Care Professional for assistance
in choosing a high, quality battery for your hearing instruments.
A worn battery should be removed immediately and disposed of according to local
You will hear 2 beeps when it is time to change the battery.
This pre-warning will be repeated in moderate intervals until
the battery expires. The battery may expire shortly after a
pre-warning or within 2–3 hours, depending on battery
capabilities and individual hearing loss.
When the battery is about to die, you will hear 4 beeps indicating
that the instrument will shortly turn off.
Replace the battery.
To replace the battery, follow these instructions:
• Open the battery door completely by using the nail grip on battery door.
• Remove the sticky label from the + side of the new battery.
• The new battery may be inserted by using the magnetic end of the MultiTool.
Ensure that the positive (+) end faces the positive (+) sign printed on the battery door.
• Close the battery door.
Any moisture on the battery surface should be
wiped off before use. Once the new battery has been
installed it takes a few seconds to activate.
The magnet at the bottom of the tool can be used to
assist in the handling of the batteries.
Turning your instruments ON and OFF
Turn on your hearing instruments by closing the battery
door completely with the battery in place. When the battery
door is closed, the instrument will start up by playing a jingle.
This indicates that the battery is working and the instrument
is operating.
Turn off your hearing instruments by opening the battery
door slightly until a “click” is felt. Make sure that the battery
door is fully opened to turn off the instrument completely.
To preserve the battery, make sure your hearing instruments
are switched off when you are not wearing it.
Open the battery compartment fully to allow air to circulate whenever you are not
using your hearing instrument, especially at night or for longer periods of time!
Left/Right ear marking
Hearing instruments are fitted to the unique shape of each ear, so if you have two
hearing instruments then your left hearing instrument is programmed differently
from your right. For this reason, it is important to distinguish between the left hearing instrument and the right.
In order to easily distinguish the left ear from the right ear instrument, colour
markings may be applied.
A blue dot, blue text, or blue instrument marks
the LEFT instrument.
A red dot, red text, or red instrument marks
the RIGHT instrument.
Up Indicator
Inserting your hearing instruments
1. Hold the hearing instrument by the pull-out string and place the tip of the instrument
into your ear canal. The coloured dot on the shell should face up.
2. Gently pull your ear back and push the hearing instrument into the ear canal.
3. Use the tip of your finger to gently push the instrument.
4. Continue to push gently until the hearing instrument is fully seated in the ear
canal. Initially, you might experience some discomfort in the canal when inserting
the instrument.
Removing your hearing instruments
• Hold the hearing instrument by the pull-out string.
• Gently pull the instrument from the ear canal.
• It may be helpful to gently pull your ear back, as was
done when inserting the instrument.
DO NOT use the battery door as a handle to insert or remove your instruments. It is
not designed for this purpose.
Caring for your hearing instruments
Your ear canal produces earwax (cerumen) which may clog the earpiece. Your hearing
instruments contain a filter for prevention of wax accumulation. Follow the instructions
on the following pages to change filters or consult your Hearing Care Professional for
When handling your hearing instruments, keep them on a soft surface to avoid damage
if you drop it.
Before retiring at night:
• Make sure there is no earwax in any of the earpiece openings, as this may reduce the
hearing instruments’ efficiency.
• To preserve the battery life, make sure your hearing instruments are switched off
when you are not wearing them.
• Turn off your hearing instruments by opening the battery door.
Cleaning the instruments
A range of dedicated cleaning tools are available for the special purpose of cleaning your
instruments. The MultiTool and the ventilation cleaning tool for tiny ventilation canals
should be used to ensure optimal care and performance of your hearing instruments.
Replace the brush when necessary by pulling the used brush out of the MultiTool and
inserting a new one. Be sure the new brush is pressed firmly into the handle.
Brushes can be purchased from your Hearing Care Professional.
Use the cloth to wipe clean the surface of the instruments.
Here is how . . .
• Use the MultiTool to clean away any traces of wax from
around the microphone opening and sound outlet.
• You can clean larger ventilation openings with the
MultiTool brush. Press the MultiTool brush through
the hole while twisting it slightly.
• Replace the brush when necessary by pulling the
used brush out of the MultiTool and inserting a new one.
Be sure the new brush is pressed firmly into
the handle.
• Use the ventilation cleaning tool to clean tiny openings.
Press the cleaning wire through the hole.
• Use the cloth to wipe clean the surface of the ­instrument.
Cleaning Tool for
tiny openings
Wax Protection System
• If the instrument is equipped with a ProWax wax protection system, follow the
directions specified in the section “How to change Wax filter”.
If you are in any doubt about the use or replacement of your wax protection system,
contact your Hearing Care Professional.
Important Notice
The hearing instrument itself must never be washed or immersed in water
or other liquids!
How to change Wax filter
1. Remove the tool from the shell. The tool
has two arms, one with the removal tool
(A) and one with the new filter (B).
2. Push the removal arm into the existing
wax filter.
3. Remove the used filter from the hearing
instrument and push the new filter sitting on the other arm into the hearing
4. Throw out the used tool.
Microphone Protection System
How to change T-Cap filter
1. Remove the tool from its packaging. The tool has two ends, one for removal of the
T-Cap (A) and one with the new T-Cap (B).
2. Using the removal end, place it under the T-Cap edge, and push it under the top edge
of the used T-Cap.
3. Lift the used T-Cap up and out
4. Using the other end of the tool, insert the new T-Cap into the opening and slightly
twist the handle so that the new T-Cap is free.
T_Cap_microphone cover
5. Throw out the handle.
Avoiding heat, humidity and chemicals
Your hearing instruments must never be exposed to extreme heat, e.g., left inside
a parked car in the sun. They must never be exposed to moisture, e.g., steam baths,
showers or heavy rain. Never use a microwave oven or other types of ovens to dry
your hearing instruments.
Wipe the batteries carefully if moisture is present, to ensure optimal performance.
Using an anti-humidity kit can help to avoid these problems and may even extend the
life of your hearing instruments. Consult your Hearing Care Professional for further
The chemicals in cosmetics, hair sprays, perfumes, after shave lotions, suntan lotions
and insect repellents can damage your hearing instruments. Always remove your hearing
instruments before applying these products, and allow time for the product to dry before
reinserting your hearing instruments. If you use lotion, be sure to wipe your hands dry
before inserting your hearing instruments.
• Use only parts specifically designed for your hearing instruments.
• Do not use hearing instruments in ears with excessive earwax accumulation
or infection.
• Use proper preventive care and maintenance to ensure reliability and safe
• Do not share your hearing instruments with other people.
• Ensure that your hands are clean when handling your hearing instruments.
Six easy steps to better hearing
Over the first days and weeks of using your hearing instruments, you will experience
sounds that will be new to you, especially if you have not previously worn hearing
instruments. Experiment with listening to these new or long-forgotten sounds.
1. In the quiet of your home
Try to acclimate yourself to all the new sounds. Listen to the many background sounds
and try to identify each sound. Bear in mind that some sounds will seem different or
unusual to you. You may have to learn to re-identify them. Note that in time you will
become accustomed to the sounds in your e
­ nvironment – if you experience problems,
please contact your Hearing Care Professional.
If using your hearing instruments make you tired, remove it for a short time, and take a
rest. Gradually you will begin to be able to listen for longer periods of time, and soon you
will be able to wear your hearing instruments comfortably all day long.
2.Conversation with another person
Sit with a friend in a quiet room. Face each other so you can read each other’s facial
expressions easily. You may experience new speech sounds, which can seem slightly
unusual at first. However, after the brain has adapted to the new speech sounds, you will
hear speech much clearer.
3.Listen to radio or TV
When listening to the TV or the radio, start out by ­listening to news commentators, since
they usually speak clearly, then try other TV programs.
4.In group conversations
Group situations are usually accompanied by a greater degree of background noise, and
are, therefore, more challenging. In such situations, focus your attention on the person
you want to hear. If you miss a word, ask the speaker to repeat it.
5.Wireless and mobile phones
Your hearing instruments are designed to comply with the most stringent Standards of
International Electromagnetic Compatibility. However not all mobile phones are hearing
instrument compatible. The varying degree of disturbance can be due to the nature of
your particular mobile phone.
6.Use your hearing instruments all day long
The best way to ensure better hearing is to practice listening until you can wear your
hearing instruments comfortably all day. You will not get the full benefit of the hearing
instruments if you use them infrequently.
Your hearing instruments will not restore normal hearing, nor will they prevent or
improve a hearing impairment resulting from a physiological condition. What they will
give you, however, is help towards making better use of the hearing ability you have.
If you have two hearing instruments, always wear both.
Common problems and their solutions
Possible causes
No sound
Worn-out battery
Clogged sound outlet
Clogged microphone inlet
or reduced sound
Clogged sound outlet
Clogged microphone inlet
Worn-out battery
Hearing instruments inserted improperly
Earwax accumulated in ear canal
If none of the above solutions solves the problem, ask your Hearing Care Professional
for assistance.
Change battery
pg. 14
Clean sound outlet or change ProWax
pg. 24
Clean the microphone inlet or change T-Cap
pg. 26
Clean sound outlet or change ProWax
pg. 24
Clean the microphone inlet or change T-Cap
pg. 26
Wipe battery and instrument with dry cloth
pg. 29
Change battery
pg. 14
Reinsert hearing instruments
pg. 18
Have ear canal examined by your doctor
Mobile Phone
Some hearing aid users have reported a buzzing sound in their hearing aids when they
are using mobile phones, indicating that the mobile phone and hearing aid may not be
According to the ANSI C63.19 standard (ANSI C63.19–2006 American National Standard
Methods of Measurement of Compatibility Between Wireless Communications Devices
and Hearing Aids), the compatibility of a particular hearing aid and mobile phone can be
predicted by adding the rating for the hearing aid immunity to the rating for the mobile
phone emissions. For example, the sum of a hearing aid rating of 2 (M2) and a telephone
rating of 3 (M3) would result in a combined rating of 5. Any combined rating that equals
at least 5 would provide “normal use”; a combined rating of 6 or greater would indicate
“excellent performance”.
The immunity of this hearing instrument is better than M2. The equipment performance
measurements, categories and system classifications are based upon the best information available but cannot guarantee that all users will be satisfied.
Important Notice
The performance of individual hearing instruments may vary with individual mobile
phones. Therefore, please try this hearing instrument with your mobile phone or, if
you are purchasing a new phone, be sure to try it with your hearing instrument prior
to your purchase. For additional guidance, please ask your mobile phone provider for
the booklet entitled “Hearing Aid Compatibility with Digital Wireless Cell Phones.”
International Warranty
Oticon hearing instruments are covered by a limited warranty issued by the manufacturer
for a period of 12 months from the date of delivery. This limited warranty covers manufacturing and material defects in the hearing instrument itself; it does NOT cover
accessories such as batteries, tubing, earwax filters etc.
Problems arising from improper handling or care, excessive use, accidents, repairs made
by an unauthorised party, exposure to corrosive conditions, physical changes in the ear,
damage due to foreign objects entering the device, or incorrect adjustments, are NOT
covered by the limited warranty and may void it.
The above warranty does not affect any legal rights that you might have under applicable
national l­ egis­lation governing sale of consumer goods. Your Hearing Care Professional
may have issued a warranty that extends the clauses of this limited warranty. Please consult him/her for further information.
If you need service
Take your hearing instruments to your Hearing Care Profes­sional, who can usually solve
minor problems and make adjustments on the spot.
Warranty Certificate
Name of Owner:
Dispenser Address:
Dispenser Phone:
Purchase Date:
Warranty Period:
Model Left:
Serial no.:
Model Right:
Serial no.:
Battery Size: 10
Hereby, Oticon A/S declares these hearing instruments to be in compliance with
the essential requirements and other relevant provisions of Directive 1999/5/EC.
Declaration of conformity is available at:
Oticon A/S
Kongebakken 9
DK-2765 Smørum
Waste from electronic
equipment must be
handled according to
local regulations.
Settings overview for your hearing instruments
Hearing Instrument
n On
Battery Indicator
n Off
Low battery warning
n On
119727UK / 12.11
119727UK / 12.11
People First
People First is our promise
to empower people
to communicate freely
interact naturally and
participate actively
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