DISH 500 antenna User manual
Dish Network SuperDISH is a high-quality satellite dish that provides access to a wide range of programming, including local channels, premium channels, and international channels. The SuperDISH is also compatible with a variety of receivers, making it easy to find the perfect system for your needs.
Advertisement
Advertisement
Chapter 4
Dish Antenna Installation
The dish antenna normally installed for this receiver is a SuperDISH antenna which provides the most expansive high definition programming offering from DISH
Network. The SuperDISH installation must be completed by a qualified professional technician due to the complexity of the installation and compliance with national/local building and electrical codes. There may be exceptions where a DISH
500 antenna may be required - consult DISH Network or a DISH Network retailer for the appropriate antenna installation for your system and for professional installation services. The instructions below are provided in the event a DISH 500 antenna is an appropriate installation and uses DISH Pro components identified by the logo shown below.
Installing a DISH 500 Antenna
The first step in installing your dish antenna is to assemble the satellite dish, mount it, and point it in the general direction of a satellite. To do this, follow these instructions:
Finding the Satellites
You need to find the satellites in the sky. To do this, you need to know the azimuth angle (the south, southeast, or southwest direction to the satellites) and the elevation angle (the angle up to the satellites) from your location, and the skew angle .
4. Make sure that the remote control batteries are fresh, and are installed properly. If needed, make sure that the remote is in SAT mode to control the satellite receiver.
5. Turn ON the television and receiver.
Page 75
Chapter 4
Dish Antenna Installation
6. Display the Point Dish and Signal Strength menu by pressing MENU and and then 6-1-1 (unless the receiver already displays this menu).
Skew:
Page 76
Azimuth:
Elevation:
7. If you Point Dish/Signal screen looks like the one on the left, continue to step 6. If your Point Dish/Signal screen looks like the one on the right, select Peak Angles .
8. Enter your ZIP code in the ZIP Code field.
9. Select the Dish 500 option.
10. The menu displays the azimuth, elevation, and skew angles. Write down these numbers in the blanks provided in the margin.
11. Select Cancel to exit out of this menu and return to the Point
Dish/Signal menu.
12. Go to Mounting the Dish on page 77.
Installing a DISH 500 Antenna
Mounting the Dish
1. Using these azimuth and elevation angles, find a location for the satellite dish which can be pointed towards the satellites located at these angles.
With a compass, find the required azimuth angle. Then, use the elevation angle to find out how high the satellites are in the sky from your location.
Make sure nothing blocks the line of sight between the dish and the satellites.
2. Mount the mast to a solid surface so that the dish antenna cannot move or be bumped out of adjustment. Keep in mind that physical and environmental conditions can block your satellite dish
’s ability to receive a clear satellite signal. The conditions to be aware of are: Eaves and overhangs on your building or house, wind, plant growth, and deterioration of the mounting surface. Never mount to a tree.
3. Align the top part of the mast so that it is absolutely vertical, as shown below. If the top part of the mast is off vertical by only a few degrees, it will be difficult or maybe even impossible for you to find the satellites. Take at least two readings with a bubble level, on the upper mast, that are 90 degrees apart from one another.
Page 77
Chapter 4
Dish Antenna Installation
4. Assemble the satellite dish as shown below, except do not attach the Y- bracket or LNBF at this time.
5. Loosen both skew bolts and set the skew by rotating the dish mounting bracket to align the red mark with the required angle on the skew scale which you wrote down on 76. Tighten the skew bolts securely to keep the dish from rotating. Once the skew is set, do not try to fine-tune this angle when
aiming the dish.
6. Set the elevation by tilting the dish mounting bracket to align the red edge with the required angle from page 76 on the elevation scale. Tighten the elevation bolts, but do not tighten the pivot bolt at this time.
Note : You can have as much as 200 feet of cable between the DISH Pro
LNBF and the DISH Pro receiver. However, you must use only RG-6 coaxial cables rated for 950 to 2150 MHz. Some cables may say "Swept tested for 2150 MHz." If you have any doubt about this, ask your DISH retailer, or look on the container the cable came in. Do not use cable company TV cables or cables from other satellite TV systems not rated for
950-2150 MHz. These other cables may cause signal loss. Do not use existing cables such as RG-59. Also, be sure that any outdoor connections are made using waterproof F-connectors.
Page 78
Installing a DISH 500 Antenna
Tighten all of the coaxial cable connection only by hand. If you use a wrench, you may over-tighten the connections and damage your equipment. Such damage is not covered by the Limited Warranty.
7. Thread the RG-6 coaxial cable through the mast support arm and the Y-bracket. This cable should be long enough to run from your receiver to your LNBF.
Note : See Running Coaxial Cables on for cable installation guidance.
8. Attach the Y-bracket, using the Y-bracket screw.
9. Connect the RG-6 cable from the DISH Pro S AT I N connection on the back of the receiver directly to port 1 of the DISH Pro Twin LNBF, as shown below.
Be sure there are no multi-dish switches between the LNBF and the receiver.
Peel off the blue sticker and place it on the cable near where it connects to the receiver.
P o r t 2
P o r t 1
Connect to Port 1. It
’ s on the left when the LNBF is pointed towards you
10. Attach the LNBF to the Y-bracket using the two LNBF screws.
11. Slide the dish assembly down onto the mast. Make sure the pivot bolt rests on the top of the mast. Turn the dish assembly so that it points in the general direction of the satellites, using the azimuth angle from page 80.
Tip: Using cable labels makes it easy to tell which cables connect to the receiver ports.
Inside the front cover of this guide are stickers that are color coded the same way as the coaxial
connections.
Page 79
Chapter 4
Dish Antenna Installation
12. You should see the Point Dish/Signal menu. If not, open the Main Menu , select System Setup , then Installation , then Point Dish/Signal (press
MENU and then press 6 1 1 on the remote).
13. Select Check Switch . The Check Switch screen will open.
14. Select Check or Test . The receiver shows you a message that it is checking the switches.
15. When the check switch procedure finishes, you will see an installation summary screen similar to the one below. In the Satellite line, you will see
“Conn.” In the
Device line, you will
“Twin” twice. This indicates that your receiver has confirmed the connection with your DISH Pro Twin LNBF is working. The Transponder line may show two
“Xs.” This is OK and does not indicate a problem with the receiver.
Tip: Have one person aim the dish while another watches the signal strength or listens
to the signal tone.
Page 80
16. Select Cancel or OK to return to the Point Dish/Signal screen. Make sure the check mark is next to 119 West . If not, move the highlight to 119 West and press SELECT . Notice the signal strength bar. This is used to help you aim the dish by showing the strength of the signal you are receiving. Look at the signal strength bar while you aim the dish.
Don
’t stand in front of the dish while you aim it, because your body will block the satellite signal. After you adjust the aim, let go of the dish so that you can get a good signal reading after the dish settles back in place by itself.
Do not change the skew setting.
Installing a DISH 500 Antenna
17. Turn the dish back and forth very slowly, until the signal strength bar turns
green. This shows you
’ve found the signal.
Note : If you cannot find the signal, turn the dish back to the first azimuth angle. Then, loosen both elevation bolts just enough so you can tilt the dish.
Tilt the dish elevation up by two degrees, and then tighten both bolts. Now, turn the dish back and forth again. If you still can
’t find the signal, tilt the dish up again very slightly and turn the dish back and forth until you find the signal.
18. Once the signal strength bar is green, turn the dish back and forth just a
little, to where the signal strength bar shows the strongest signal. When you find the strongest signal, tighten both mast clamp bolts. Then loosen both elevation bolts, just enough so you can tilt the dish. Tilt the dish up and down just a little, to where the signal strength bar shows the strongest signal. Do not adjust the skew. When you find the strongest signal, tighten all bolts in the dish assembly so the dish cannot be moved.
19. You are now ready to verify reception from both satellites. Select the
Check Switch option. When the Check Switch menu opens, select
Check or Test . The receiver shows you a message that it is checking the switches. When the procedure is finished, you will see an Installation
Summary screen. This screen may look different than the one shown below. However, you must see that you have signals from both the 110
West and 119 West Satellites, you see
“All” twice in the
Transponder line, and the message
“Satellite reception verified. Press
CANCEL or OK to exit this menu.
”
20. If you do not see
“110” under
Dish Input 2 :
Page 81
Page 82
Chapter 4
Dish Antenna Installation
• Make sure the skew angle you wrote down on page 76 is exactly the same as the skew angle you set in step 5 on page 78. If it is not, reset the skew angle as described on page 78. After you reset the skew angle, go back page 80 and start over from step step 16.
• If “119” is shown under
Dish Input 2 , move the dish approximately 9
° to the east and restart the procedure at step step 12.
21. Look at the Point Dish/Signal menu. If you have good signal strength with the check mark in 119 West , move the check mark to 110 West . If you have good signal strength on 110 West , go to step 22.
If you do not have good signal strength with the check mark in 110 West , go back to Step 17, and fine-tune the dish but with the check mark in 110
West instead of 119 West . While the 110 West and 119 West signals will not be equal, you should be able to fine-tune the dish until you have the strongest possible signal from both satellites.
22. Select Cancel to exit the Point Dish/Signal menu. An Attention screen will open asking the mounting and positioning of your dish is complete with a
“Locked” indication in the Point Dish/Signals screen. If the answer is yes, select Yes .
If the answer is No, you will need to repoint your dish following the preceding steps until the mounting and positioning is complete and you do have the
“Locked” indication.
23. After you select Yes , the receiver will begin taking a software upgrade. You will see a Warning that
“Vital program information will now be downloaded into your receiver.
” You will also see a status bar showing the progress of this upgrade.
24. Once the software upgrade is complete, you will see a message that your receiver
’s memory is being upgraded.
Do not disturb the receiver while the receiver
’s memory is being upgraded.
Note : If you are installing other DISH Pro receivers, be sure to run Check
Switch on all of them, and allow them to take the necessary software upgrade.
Installing a Multiple Dish DISH Pro System
Installing a Multiple Dish DISH Pro System
Note : You cannot use DISH Pro LNBFs and switches (those marked with the
DISH Pro logo) with Legacy switches and LNBFs (those without the DISH Pro logo). You must install your DISH antenna system with either all DISH Pro
LNBFs and switches or all Legacy LNBFs and switches. If you mix the two, the system will not work.
Note : You can have as much as 200 feet of cable between the DISH Pro LNBF and the DISH Pro receiver. However, you must use only RG-6 coaxial cables rated for 950 to 2150 MHz. Some cables may say "Swept tested for 2150 MHz." If you have any doubt about this, ask your DISH retailer, or look on the container the cable came in. Do not use cable company TV cables or cables from other satellite TV systems not rated for 950-2150 MHz. These other cables may cause signal loss. Do not use existing cables such as RG-59. Also, be sure that any outdoor connections are made using waterproof F-connectors.
Once you have installed the DISH 500 with its DISH Pro Twin LNBF using the preceding instructions, you can add a DISH 300 with a DISH Pro LNBF and switch as follows:
1. Turn on the television and the receiver if they are not already on. You should see the Point Dish screen. If not, open the Main Menu and press
6 1 1 on the remote.
2. Select the satellite your dish will be pointed toward.
3. Select 300 under the Dish System .
4. Use the number buttons on the remote to enter your ZIP code to get the necessary azimuth and elevation. Write these numbers down in the spaces provided in the margin.
5. Mount the dish antenna and multi-dish switches following the mounting instructions that came with them and the DISH Pro Wiring Diagrams starting on page 85.
6. Connect two RG-6 cables from both S ATELLITE I N connections on the receiver to two available ports on the switch(es).
7. Connect the LNBF on the DISH 300 to LNBF port 1 on the switch(es) using
RG-6 cable.
Azimuth:
Elevation:
Page 83
Chapter 4
Dish Antenna Installation
8. Select Check Switch from the Point Dish menu. When the Check Switch screen opens, select Retest .
9. When Check Switch is complete, you will see an Installation Summary screen similar to the one shown next. It will show a connection (
“Conn” next to satellite) and Single device under 1 (Dish Input). It may also show an X on the Transponder line .
This is okay and does not mean there is a problem with the system.
Page 84
10. Press CANCEL to exit back to the Point Dish menu.
11. Point the dish for the strongest possible signal, following the instructions that came with it.
12. Connect tow RG-6 cables between both ports on your DISH Pro Twin LNBF and your switch(es) using the switch instructions and the DISH Pro wiring diagrams that start on page 85.
13. Select Check Switch from the Point Dish menu. When the Check
Switch menu opens, select Retest . When the procedure completes, you will see the Installation Summary screen again. This time you should see confirmation for all satellites your dishes are pointed at, and
“Satellite reception verified.
” You should also see that the switch(es) in your system has been correctly identified.
Refer to the DISH Pro wiring diagrams for examples of installation summary screens.
14. Press CANCEL to exit this menu, and then Cancel to exit the Point
Dish screen. If you have any other receivers in your system, make sure you run Check Switch on each of them, and allow each to take the software upgrade, as needed.
DISH Pro Wiring Diagrams
DISH Pro Wiring Diagrams
DISH 500, One DISH Pro Twin LNBF
This diagram leaves out grounding to be clear. Make sure you ground the system per the National Electrical Code
(NEC) and all local electrical codes.
Note: Each cable carries both the 119 and 110 signals after you use each receiver to check
the setup.
To two DISH Pro
Receivers or one DISH
Pro Plus Receiver
When you set up your system following this diagram and run Check Switch the Installation Summary screen should look similar to the one shown below.
Page 85
Chapter 4
Dish Antenna Installation
DISH 500, One DISH Pro Quad LNBF
This diagram leaves out grounding to be clear. Make sure you ground the system per the National Electrical Code
(NEC) and all local electrical codes.
Note: Each cable carries both the 119 and 110 signals after you use each receiver to check
the setup.
To four DISH Pro
Receivers or two DISH
Pro Plus Receivers
When you set up your system following this diagram and run Check Switch the Installation Summary screen should look similar to the one shown below.
Page 86
DISH Pro Wiring Diagrams
DISH 500 with a DISH Pro Twin LNBF, One DISH 300 with a
DISH Pro LNBF, DP34 Switch
This diagram leaves out grounding to be clear. Make sure you ground the system per the National Electrical Code
(NEC) and all local electrical codes.
To four DISH Pro
Receivers or two DISH
Pro Plus Receivers
When you set up your system following this diagram and run Check Switch the Installation Summary screen should look similar to the one shown below.
Page 87
Chapter 4
Dish Antenna Installation
DISH 500, DISH 300, Three DISH Pro LNBFs, DP34 Switch
This diagram leaves out grounding to be clear. Make sure you ground the system per the National Electrical Code
(NEC) and all local electrical codes.
To four DISH Pro
Receivers or two DISH
Pro Plus Receivers
When you set up your system following this diagram and run Check Switch the Installation Summary screen should look similar to the one shown below.
Page 88
DISH Pro Wiring Diagrams
DISH 500, DISH 300, One DISH Pro Twin LNBF, One DISH Pro
Single LNBF, One DISH Pro Compliant Splitter, Two DISH Pro
21 Switches
This diagram leaves out grounding to be clear. Make sure you ground the system per the National Electrical Code
(NEC) and all local electrical codes.
*
* When using a DISH Pro compliant splitter to split the signal from a DISH Pro single LNBF, the receiver tuner whose DP21 switch is connected to the passing side of the splitter must be plugged into a live power outlet at all times. If not, the
DISH Pro single LNBF will not have any power and will not be able to provide satellite signal to the other receiver tuner.
When you set up your system following this diagram and run Check Switch the Installation Summary screen should look similar to the one shown below.
Page 89
Chapter 4
Dish Antenna Installation
Two DISH 300s, Two DISH Pro Single LNBFs, Two DISH Pro
Compliant Splitters, Two DISH Pro 21 Switches
This diagram leaves out grounding to be clear. Make sure you ground the system per the National Electrical Code
(NEC) and all local electrical codes.
*
* When using a DISH Pro compliant splitter to split the signal from a DISH Pro single LNBF, the receiver tuner whose DP21 switch is connected to the passing side of the splitter must be plugged into a live power outlet at all times. If not, the
DISH Pro single LNBF will not have any power and will not be able to provide satellite signal to the other receiver tuner.
When you set up your system following this diagram and run Check Switch the Installation Summary screen should look similar to the one shown below.
Page 90
DISH Pro Wiring Diagrams
One DISH 500 with a DISH Pro Twin LNBF, One DISH 300 with
a DISH Pro Single LNBF, and One DP21 Switch
This diagram leaves out grounding to be clear. Make sure you ground the system per the National Electrical Code (NEC) and all local electrical codes.
Note : This setup supports only one receiver from three satellite locations and the other receiver from only two satellite locations.
Page 91
Chapter 4
Dish Antenna Installation
Running Coaxial Cable
1. Using the shortest path possible, run the coaxial cable(s) from the ground block or switch to the satellite receiver(s). Do not kink or pinch any cable.
Cables should be bent only in gentle curves.
Do not use a longer cable between the satellite dish and the receiver than is specified in the DISH Pro or Legacy system installation instructions. If your system requires more cable than the limit specified in these installation instructions, you should consider having the system professionally installed.
2. Put a drip loop in each cable at a point before it enters the building. A drip loop allows moisture to drip from the cable before it runs into the building.
Page 92
Before drilling any holes in the wall or roof of your building, make sure that there are no wires or pipes in the area of the holes. If you are not comfortable doing this, contact a professional in your area. Make sure that you follow all safety instructions and building codes.
3. Locate each receiver inside the building, against or near an outside wall. Then drill a hole through the outer wall to pass a cable inside the building. If a receiver is located in an interior room, run a cable through the outside wall, and into an attic, basement, or crawl space in order to reach the receiver.
4. Seal all holes that you drill in the building with silicone or other weather- proof sealant after installation. Once each cable is inside the building, you may attach it to a wall receptacle or directly to a receiver.
Tighten the back panel coaxial cable connections only by hand. Using a wrench may over-tighten the connections, causing damage. Such damage is not covered by the Limited
Warranty in the User Guide that came with the system.

Public link updated
The public link to your chat has been updated.
Advertisement
Key features
- Access to a wide range of programming, including local channels, premium channels, and international channels.
- Compatible with a variety of receivers.
- Easy to install and use.
- Durable construction that can withstand harsh weather conditions.
- Sleek design that complements any home.
- Backed by a DISH Network warranty.