CT Express Installation Manual (2015-05-01)

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CT Express Installation Manual (2015-05-01) | Manualzz

C o m b i t h e r m

®

C o m b i n a t i o n

Oven / Steamer

CT EXPRESS™

CTX4-10E

CTX4-10EVH

CTX4-10EC

Shown with ExpressTouch control and optional hand sprayer

• INSTALLATION

W164 N9221 Water Street • P.O. Box 450

Menomonee Falls, Wisconsin 53052-0450 U.S.A.

PHONE:

262.251.3800 • 800.558.8744

U.S.A. / CANADA

FAX:

262.251.7067 • 800.329.8744 www.alto-shaam.com

U.S.A. ONLY p r i n t e d i n u

.

s

.

a

.

Consult instructions for operation and use.

MN-29805 (R e v

. 6) • 05/15

Delivery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Safety Procedures and Precautions . . . . . . . . . . . . 2

Installation

Site Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Ventilation Requirements . . . . . . . . . . . . . . . . . . 4

Positioning on Site . . . . . . . . . . . . . . . . . . . . . . . 5

Lifting Instructions . . . . . . . . . . . . . . . . . . . . . . . 6

Leveling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Stand Installation . . . . . . . . . . . . . . . . . . . . . . . . 7

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Stacking Dimensions . . . . . . . . . . . . . . . . . . . . . 8

Specifications, CTX4-10E . . . . . . . . . . . . . . . . . . 9

Specifications, CTX4-10EVH . . . . . . . . . . . . . . 10

Specifications, CTX4-10EC . . . . . . . . . . . . . . . 11

Electrical Connection . . . . . . . . . . . . . . . . . . . . 12

Mobile Equipment Restraint . . . . . . . . . . . . . . . 14

Water Quality Requirement . . . . . . . . . . . . . . . 15

Water Supply & Installation . . . . . . . . . . . . . . . 16

Hand Held Spray Hose . . . . . . . . . . . . . . . . . . . 17

Water Drainage . . . . . . . . . . . . . . . . . . . . . . . . . 18

Ventless Hood Information . . . . . . . . . . . . . . . . 19

Ventless Hood Filters . . . . . . . . . . . . . . . . . . . . 20

Installation Checklist . . . . . . . . . . . . . . . . . . . . 21

Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Wire Diagrams

Always refer to the wire diagram(s) included with the unit for most current version .

Warranty

Original Equipment Limited Warranty . . . . . . . 29

Transportation Damage and Claims . . . . . . . . . 30

i

D E L I V E R Y

This Alto-Shaam appliance has been thoroughly tested and inspected to ensure only the highest quality unit is provided. Upon receipt, check for any possible shipping damage and report it at once to the delivering carrier. See Transportation Damage and

Claims section located in this manual.

This appliance, complete with unattached items and accessories, may have been delivered in one or more packages. Check to ensure that all standard items and options have been received with each model as ordered.

Save all the information and instructions packed with the appliance. Complete and return the warranty card to the factory as soon as possible to ensure prompt service in the event of a warranty parts and labor claim.

This manual must be read and understood by all people using or installing the equipment model.

Contact the Alto-Shaam Tech Team Service

Department if you have any questions concerning installation, operation, or maintenance.

NOTE:

All claims for warranty must include the full model number and serial number of the unit.

C A U T I O N

Appliance and accessories may be heavy. To prevent personal injury, use caution when moving or leveling this appliance or handling accessories.

U N P A C K I N G

®

• Carefully remove the appliance from the carton or crate.

NOTE:

Do not discard the carton and other packaging material until you have inspected the unit for hidden damage and tested it for proper operation.

®

• Read all instructions in this manual carefully before initiating the installation of this appliance, using the appliance or performing routine maintenance. Following procedures other than those indicated in this guide to use and clean the appliance is considered inappropriate and may cause damage, injury or fatal accidents, in addition to invalidating the guarantee and relieving

Alto-Shaam of all liability.

• DO NOT DISCARD THIS MANUAL.

This manual is considered to be part of the appliance and is to be provided to the owner or manager of the business or to the person responsible for training operators. Additional

manuals are available from the Alto-Shaam

Tech Team Service Department.

• Remove all protective plastic film, packaging materials, and accessories from the appliance before connecting electrical power. Store any accessories in a convenient place for future use.

THE INFORMATION CONTAINED IN THIS

MANUAL IS IMPORTANT FOR THE PROPER

INSTALLATION OF THIS OVEN. PLEASE

READ CAREFULLY AND RETAIN FOR

FUTURE REFERENCE.

LES INFORMATIONS CONTENUES DANS

CE MANUEL SONT IMPORTANTES POUR

L’INSTALLATION L’UTILISATION ET

L’ENTRETIEND DE CE FOUR. S’IL VOUS

PLAIT LISEZ-LE TRES ATTENTIVEMENT ET

CONSERVEZ-LE.

IMPROPER CONNECTION OF THIS

APPLIANCE WILL NULLIFY ALL

WARRANTIES.

LA NON-APPLICATION DE CES CONSIGNES

ANNULE TOUTES GARANTIES.

MN-29805 (REV. 6) 05/15 • COMBITHERM CT EXPRESS MANUAL • 1.

SAFETY PROCEDURES

AND PRECAUTIONS

Knowledge of proper procedures is essential to the safe operation of electrically and/or gas energized equipment. In accordance with generally accepted product safety labeling guidelines for potential hazards, the following signal words and symbols may be used throughout this manual.

D A N G E R

Used to indicate the presence of a hazard that WILL cause severe personal injury, death, or substantial property damage if the warning included with this symbol is ignored.

W A R N I N G

Used to indicate the presence of a hazard that CAN cause personal injury, possible death, or major property damage if the warning included with this symbol is ignored.

C A U T I O N

Used to indicate the presence of a hazard that can or will cause minor or moderate personal injury or property damage if the warning included with this symbol is ignored.

C A U T I O N

Used to indicate the presence of a hazard that can or will cause minor personal injury, property damage, or a potential unsafe practice if the warning included with this symbol is ignored.

N O T I C E :

Used to notify personnel of installation, operation, or maintenance information that is important but not hazard related.

This appliance is intended to cook, hold or process foods for the purpose of human consumption. No other use for this appliance is authorized and is therefore considered dangerous. The appliance must not be used to cook food containing flammable materials (such as food with alcohol). Substances with a low flash point can ignite spontaneously and become a fire risk.

This appliance is intended for use in commercial establishments where all operators are familiar with the purpose, limitations, and associated hazards of this appliance. Operating instructions and warnings must be read and understood by all operators and users. We recommend regular training of your staff to avoid the risk of accident or damage to the unit. Operators must also receive regular safety instructions.

Any troubleshooting guides, component views, and parts lists included in this manual are for general reference only and are intended for use by qualified and trained technicians.

This manual should be considered a permanent part of this appliance. This manual and all supplied instructions, diagrams, schematics, parts lists, notices, and labels must remain with the appliance if the item is sold or moved to another location.

ENVIRONMENTAL CONDITIONS

• Operational Environmental Conditions

• Unit must acclimate to room temperature in the environment it is placed. 24 hours is recommended.

• Ambient temperature range of 50° to 110°F (10° to 43°C).

• Relative humidity of less than 95% non-condensation.

• Atmospheric pressure range of 50KPa to 106KPa.

Used to indicate that referral to operating instructions is a mandatory action. If not followed the operator could suffer personal injury.

Used to indicate that referral to operating instructions is recommended to understand operation of equipment.

N O T I C E

For equipment delivered for use in any location regulated by the following directive:

DO NOT dispose of electrical or electronic equipment with other municipal waste.

MN-29805 (REV. 6) 05/15 • COMBITHERM CT EXPRESS MANUAL • 2.

ADDITIONAL SAFETY PROCEDURES

AND PRECAUTIONS

To guard against serious personal injury, fire or damage to your appliance, your appliance should be inspected and serviced at least every twelve (12) months by an authorized service partner or trained technicians to ensure that the equipment remains in perfect working order.

Do not attempt to independently repair the appliance. Installation and repairs that are not carried out by authorized specialists or the substitution of parts other than factory authorized

ADDITIONAL SAFETY PROCEDURES

AND PRECAUTIONS

To guard against serious personal injury, fire or

If your gas appliance is installed under an exhaust hood, the hood must be switched on whenever the oven is in use to avoid the build up of combustion gases. Failure to observe this precaution may result in fire, explosion or personal injury.

Do not place objects near the oven exhaust vents.

This area is hot and may present a risk of fire.

Do not allow objects to block or obstruct the area below the oven base. This may result in fire, damage to the equipment or personal injury.

If your gas appliance is installed under an exhaust hood, the hood must be switched on whenever the oven is in use to avoid the build

Do not use the attached hand-held hose on the

• technicians to ensure that the equipment remains in

If the appliance is installed on casters (mobile versions) freedom of movement of the appliance

Do not attempt to independently repair the appliance. Installation and repairs that are not the appliance is moved, make sure that utility substitution of parts other than factory authorized is returned to its original position, make sure that the retention device, and utility connections are

When working on this appliance, observe

The appliance must only be used while stationary.

Do not place objects near the oven exhaust vents.

This area is hot and may present a risk of fire.

can void the warranty.

Do not allow objects to block or obstruct the area below the oven base. This may result in fire, damage to the equipment or personal injury.

CAUTION

This appliance is not intended for use by persons (including children) with

Do not use the attached hand-held hose on the capabilities, or lack of experience and

If the appliance is installed on casters (mobile

Apply the caster brakes on mobile appliances or

Children should be supervised to ensure that they do not play with the appliance.

• is returned to its original position, make sure that

Be extremely careful when moving appliances correctly connected.

that may spill, causing burns and personal injury.

The appliance must only be used while stationary.

Always open the appliance door very slowly. trolleys, and appliances on casters can tip over threshold and cause personal injury.

Apply the caster brakes on mobile appliances or accessories when these are not being moved. These items could roll away on uneven floors and cause damage to the equipment or personal injury.

Be extremely careful when moving appliances because the food trays may contain boiling fluids that may spill, causing burns and personal injury.

Always open the appliance door very slowly.

Escaping hot vapors or steam can cause burns and personal injury.

CAUTION

When welding any stainless steel components on this appliance, the electronic control boards must be removed from the appliance. Failure to observe this precaution will damage the control boards and may void the warranty.

Combitherm

®

Oven Owners:

All CT Express™ owners who register their ovens within 30 days of installation will receive a

FREE

MECHANICAL START-UP

and access to the complete recipe library when you register on our website. (You will be given a PIN number to access the library.)*

*Travel charges outside a 60-mile radius of an Alto-Shaam designated ASA may apply. Additional limitations apply.

MN-29805 (REV. 6) 05/15 • COMBITHERM CT EXPRESS MANUAL • 3.

I N S T A L L A T I O N

S I T E I N S T A L L A T I O N

D A N G E R

Improper installation, alteration, adjustment, service, cleaning, or maintenance could result in property damage, severe injury, or death.

Read the installation, operating and maintenance instructions thoroughly before installing, servicing, or operating this equipment.

AVERTISSEMENT

Une installation, un ajustement, une altération, un service ou un entretien non conforme aux normes peut causer des dommages à la propriété, des blessures ou la mort.

Lire attentivement les directives d’opération et d’entretien avant de faire l’installation, ou l’entretien de cet équipement.

VENTILATION REQUIREMENTS INSTALLATION CODES

& STANDARDS

The following codes and standards are required for installation of this oven: AIR SUPPLY,

ELECTRICAL CONNECTIONS, WATER

CONNECTIONS, AND WASTE WATER

DISCHARGE.

NOTE:

Where automatically operated appliances are vented through a ventilating hood or exhaust system equipped with a damper or with a power means of exhaust, provisions shall be made to allow the equipment to operate only when the damper is open to a position to properly vent the appliance and when the power means of exhaust is in operation.

IN ACCORDANCE WITH NFPA 54

COMMONWEALTH OF MASSACHUSETTS ONLY.

A steam ventilation hood is mandatory for the operation of the oven. The ventilation hood must be installed in accordance with local building codes for the steam exhaust and must protrude

12" - 20" (305mm to 508mm) over the front side of the oven. A grease filter must be located in the protruding area of the hood. Grease filters should be thoroughly cleaned on a regular basis following manufacturer's instruction. Ventilation hoods must ensure an adequate amount of incoming air during operation and must be operated whenever the combination oven/steamer is used in order to avoid the accumulation of condensation in the hood area.

SOUND PRESSURE MEASUREMENT

Microphone Position

Front

Right Side

Left Side

Rear

Sound Pressure Level dBA

With Hood

System

Operating

Without

Hood System

Operating

70

69

70

69

59

58

60

60

MN-29805 (REV. 6) 05/15 • COMBITHERM CT EXPRESS MANUAL • 4.

I N S T A L L A T I O N

S I T E I N S T A L L A T I O N

C A U T I O N

The appliance must remain on the pallet while being moved to the installation site by fork lift or pallet lift truck.

Death, personal injury, and equipment damage will result from improper lifting.

Use enough workers with training and experience lifting heavy equipment to place the oven on the supporting surface.

®

NOTE:

Note dimensions required for doorways and aisles for access of the oven and pallet to the installation site. Transport the oven in an upright and level position only. Do not tilt the oven.

NOTE:

To avoid equipment damage, observe attention label on oven for area to avoid with lifting fork.

C A U T I O N

Appliance and accessories may be heavy. To prevent personal injury, use caution when moving or leveling this appliance or handling accessories.

POSITIONING ON SITE

Place the Combitherm oven on a stable, non-combustible, level horizontal floor.

It is strongly recommended that table top models be mounted on a factory supplied stand or a stand that is stable, open, and level. Recommended height is 32" (813mm). Air supply vents are located

at the bottom of the oven and must not be blocked when mounted on a stand.

To insure proper operation, the installation of this oven must be completed by qualified technicians in accordance with the instructions provided in this manual. Failure to follow the instructions provided may result in damage to the oven, building, or cause personal injury to personnel.

MINIMUM CLEARANCE REQUIREMENTS

left side

4" (102mm)

minifmum

18" (457mm)

service access recommended right side

4" (102mm)

back

4" (102mm)

for plumbing bottom top

4" (102mm)

for air movement

20" (508mm)

for air movement

NOTE:

Additional clearance is needed for service

access. A minimum distance of 18" (457mm) is strongly recommended. If adequate service clearance is not provided, it will be necessary to disconnect the water and drain to move the oven with a fork lift for service access. Charges in connection with inadequate service access is not covered under warranty.

D A N G E R

DO NOT store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance. Failure to observe this precaution may result in a fire, explosion or personal injury.

Do not install directly over a drain. Steam rising up out of the drain will adversely affect operation, interrupt cooling air circulation, and damage electrical and electronic components.

MN-29805 (REV. 6) 05/15 • COMBITHERM CT EXPRESS MANUAL • 5.

L I F T I N G I N S T R U C T I O N S

I N S T A L L A T I O N

Remove banding before lifting.

Lift the unit from either side of the unit,

never from the front or back

.

Adjust the forks so that they do not damage any of the components under the unit.

Air intake vents are located in front of the legs and must not be damaged.

The left and right fork should be located between the front and back legs and located as close to the legs as possible.

Lift the unit high enough to remove the wooden pallet. Have a second person hold the unit to prevent unit from shifting.

When moving the unit, drive slowly, keep it low to the ground, and use extreme caution.

C A U T I O N

Appliance and accessories may be heavy. To prevent personal injury, use caution when moving or leveling this appliance or handling accessories.

MN-29805 (REV. 6) 05/15 • COMBITHERM CT EXPRESS MANUAL • 6.

I N S T A L L A T I O N

S I T E I N S T A L L A T I O N

POSITIONING REQUIREMENTS

q

In order to ensure proper ventilation, a minimum distance of at least 4" (102mm) must be kept from the sides of the oven and any adjoining surfaces.

NOTE:

Additional clearance is needed for service

access. A minimum distance of 18" (457mm) is strongly recommended. If adequate service clearance is not provided, it will be necessary to disconnect the water, and drain to move the oven with a fork lift for service access. Charges in connection with inadequate service access is not covered under warranty.

q

Allow a minimum of 4" (102mm) from the right side of the oven to allow the door to open to at least a 90° angle. Fully opened, the door will extend up to a

225° angle.

q

Allow a minimum clearance of 4" (102mm) from the back of the oven for plumbing connections.

q

Allow a 20" (508mm) clearance at the top of the oven for free air movement and for the steam vent(s) located at the top.

q

Do not install the oven adjacent to heat producing equipment such as fryers, broilers, etc. Heat from such appliances may cause damage to the controls of the

Combitherm. Minimum clearance recommended:

20" (508mm)

Place the Combitherm oven on a stable, non-combustible level horizontal surface. For countertop models, the oven stand must be level. Level from front-to-back and side-to-side by means of the adjustable legs. In addition, the overall height of the oven should be positioned so the operating controls and shelves may be conveniently reached from the front.

Stand Installation

1) Remove legs from the CT Express

2) Carefully left and set the CT Express on Stand

3) Flush the sides and back of CT Express and Stand

4) Secure the CT Express to Stand in four places with

Screws and Lock Washers.

The leg stand has adjustable legs for leveling purposes.

Stand legs must be bolted to the floor. Air supply vents

are located at the bottom of the oven and must not be blocked when mounted on a stand.

18"

(457mm)

EXHAUST VENT

MINIMUM

20"

(508mm)

SHOWN ON 18-3/8" CASTER STAND

UNIT REQUIRES TETHER BRACKET

SHOWN ON 18-3/8" CASTER STAND

UNIT REQUIRES TETHER BRACKET

4" (102mm)

20"

(508mm)

17-1/4"

(438mm)

17-1/4"

(438mm)

MN-29805 (REV. 6) 05/15 • COMBITHERM CT EXPRESS MANUAL • 7.

I N S T A L L A T I O N

A C C E S S O R I E S

CombiClean® CombiTabs™ — specially formulated for combitherm ovens

➥ two

(2) containers

/ box

, 90 (0.5 ounce

) packets each container

Combitherm Cleaning Liquid — specially formulated for combitherm ovens

➥ twelve

(12) containers

/ case

, 1 quart

( c

. 1 liter

) each

Fry Basket, 12" x

20" (325mm x 530mm)

Grilling Grate, 12" x

20" (325mm x 530mm)

Poultry Roasting Rack:

6 poultry capacity

— fits in full

size pan

Scale Free™ ( citrus based

, non

corrosive deliming product

) case

= four

4lb bottles

; 4lb bottle makes

10 gallons

Service Start-Up Check available through an alto

shaam fasteam center

Shelf, Stainless Steel Wire

Side Rack, 5 Pan Spacing

Stacking Kit, 4-10 over

qc2-3 or

qc2-20 w

/ o backsplash

Stand stationary mobile with stationary with with single single double shelf shelf

, shelf

,

, height height

14-5/8" (371mm)

18-5/16" (464mm) height

35-5/8" (905mm) stationary with single shelf to hold

300-TH/III or

300-S height

35-5/8" (905mm)

Smoker wood hips bulk pack - 20lb (9 kg) apple cherry hickory maple

CE-28892

CE-24750

BS-26730

SH-26731

SH-23000 ce-27889 specify as required

SH-2903

SR-36205

5015781

5014737

5014738

5014985

5014986

WC-22543

WC-22541

WC-2829

WC-22545

Fry Basket BS-26730 Grilling Grate SH-26731 Scale Free™ CE-27889

MN-29805 (REV. 6) 05/15 • COMBITHERM CT EXPRESS MANUAL • 8.

CTX4-10E

ANSI/NSF 4

18-3/4" (476mm)

15-3/4" (401mm)

CAVITY

EXHAUST VENT

3-1/16"

(77mm)

RIGHT HINGE DOOR

21-7/16" (543mm)

20-3/8" (517mm)

LEFT HINGE DOOR

29-5/8" (753mm)

TOP SURFACE

A: HI-LIMIT RESET

B: TETHER BRACKET REQUIRED FOR 380-415V, CASTER

STAND, OR STACKING KITS

C: TREATED WATER INLET

D: UNTREATED WATER INLET

E: 1-1/2" (38mm) DRAIN

F: TANK CLEAN-OUT

G: ELECTRICAL CONNECTION - CORD OR HARDWIRE

7-3/16" (182mm)

5-3/16" (132mm)

1-11/16" (43mm)

A

B

C

D E

F

G

4"

(102mm)

17-3/8" (442mm)

3" (76mm)

FOR OPTIONAL SPRAYER

KIT ALWAYS MOUNTED

ON HANDLE SIDE

2-1/2"

(64mm)

20-3/4" (527mm)

5-7/8" (150mm)

31-5/8" (803mm)

10-15/16"

(278mm)

14-3/16" (360mm)

16-15/16" (430mm)

HAND SPRAYER

VALVE REQUIRES

SEPARATE WATER

CONNECTION

39-3/8" (1000mm)

INSTALLATION REQUIREMENTS DIMENSIONS:

H x W x D

Oven must be installed level.

Water supply shut off valve and back fl ow preventer when required by local code.

WATER REQUIREMENTS

• Hood installation is required.

TWO (2) COLD WATER INLETS - DRINKING QUALITY

ONE (1) TREATED WATER INLET:

3/4" G*

ONE (1) UNTREATED WATER INLET:

3/4" G*

*

AN

FOR

ADDITIONAL

THE

WATER

OPTIONAL

SUPPLY

HAND HELD

IS

LINE PRESSURE:

30 psi minimum dynamic and 90 psi maximum static (2.1 to 6.3 bar)

REQUIRED

SPRAY HOSE

.

WATER DRAIN:

1-1/2" (40mm)

CONNECTION WITH A

VERTICAL VENT TO EXTEND ABOVE THE EXHAUST VENT

.

MATERIALS MUST WITHSTAND TEMPERATURES UP TO

200°F (93°C).

CLEARANCE REQUIREMENTS

LEFT: 4" (102mm)

18" (457mm)

RECOMMENDED SERVICE ACCESS

RIGHT: 4" (102mm)

NON-COMBUSTIBLE SURFACES

TOP: 20" (508mm) FOR AIR MOVEMENT

BACK: 4" (102mm)

BOTTOM:

4" (102mm)

FOR AIR MOVEMENT

INSTALLATION REQUIREMENTS

• Oven must be installed level.

• Hood installation is required.

• Water supply shut-off valve and back-flow preventer when required by local code.

ELECTRICAL

(DEDICATED CIRCUIT REQUIRED) DO NOT CONNECT TO A G.F.I. OUTLET

MODEL VOLTAGE PH HZ AMPS

CTX4-10E 208

240

1

1

60

60

22.5

25.5

208 – 240 3 60 15.0 – 18.0

208 – 240

220 – 240

380 – 415

1

1

3

60

50/60

50/60

22.5 – 25.5

24.0 – 25.5

9.0 – 10.0

WEIGHT PAN CAPACITY

NET

SHIP

180 lbs

EST

310 lbs*

SHIP DIMENSIONS

(L x W x H)

37" x 42" x 45"*

(940 x 1067 x 1143mm)*

82 kg

141 kg*

*

DOMESTIC GROUND SHIPPING INFORMATION

.

CONTACT

FACTORY FOR EXPORT WEIGHT AND DIMENSIONS

.

kW

4.68

6.12

FULL–SIZE:

GN 1/1:

GN 1/1:

**HALF–SIZE SHEET:

PRODUCT CAPACITY

20" x 12" x 2-1/2"

530 x 325 x 65mm

530 x 325 x 20mm

18" x 13" x 1"

PRODUCT MAXIMUM

VOLUME MAXIMUM

EXTERIOR:

33-7/16" x 20-3/8" x 37-3/16" (850mm x 517mm x 945mm)

EXTERIOR WITH OPTIONAL HAND SPRAYER:

33-7/16" x 23-3/8" x 37-3/16" (850mm x 593mm x 945mm)

WATER QUALITY STANDARDS

5.4 – 7.48

6.3 – 7.48

It is the sole responsibility of the owner/operator/purchaser of this equipment to verify that the incoming water supply is comprehensively tested and if required, a means of “water treatment” provided that would meet compliance requirements with the published water quality standards published below.

Non-compliance with these minimum standards will potentially damage this equipment and/or components and void the original equipment manufacturer’s warranty. Alto-Shaam recommends using OptiPure products to properly treat your water.

4.68 – 6.12

5.28 – 6.41

Contaminant

Free Chlorine

Hardness

Chloride pH

Silica

Total Dissolved Solids (tds)

AWG

8

10

8

10

Five (5)

Five (5)

Ten (10)

Ten (10)

®

[www.optipurewater.com]

Inlet Water Requirements

Less than 0.1 ppm (mg/L)

30-70 ppm

Less than 30 ppm (mg/L)

7.0 to 8.5

Less than 12 ppm (mg/L)

50-125 ppm

CORD & PLUG

NEMA L6-30P - US

NO

NO

CORD OR PLUG

CORD OR PLUG

48 lb (22 kg)

ONLY

30 quarts (38 liters)

**ON WIRE SHELVES ONLY. ADDITIONAL WIRE SHELVES REQUIRED FOR MAXIMUM CAPACITY

CAPACITY WITHOUT BROILER ELEMENT OPTION

CombiSmoker ®

Additional kW

+ .52 kW

+ .69 kW

+ .69 kW

8/3

CORD

,

NO PLUG

NO CORD OR PLUG

NO CORD OR PLUG

STANDARD MODEL

+ .69 kW

+ .69 kW

+ .69 kW

WITH COMBISMOKER

®

OPTION

Four (4)

Four (4)

Eight (8)

Eight (8)

MN-29805 (REV. 6) 05/15 • COMBITHERM CT EXPRESS MANUAL • 9.

CTX4-10EVH

ANSI/NSF 4

15-3/4" (401mm)

CAVITY

EXHAUST VENT

LEFT HINGE DOOR

3" (76mm)

FOR OPTIONAL SPRAY KIT ALWAYS

MOUNTED ON HANDLE SIDE

23-3/4" (603mm)

20-1/2" (519mm)

RIGHT HINGE DOOR

31-5/8" (803mm)

30" (762mm)

TOP SURFACE

A: HI-LIMIT RESET

B: TETHER BRACKET REQUIRED FOR 380-415V, CASTER

STAND, OR STACKING KITS

C: TREATED WATER INLET

D: UNTREATED WATER INLET

E: 1-1/2" (38mm) DRAIN

F: TANK CLEAN-OUT

G: ELECTRICAL CONNECTION - CORD OR HARDWIRE

11" (279mm)

7-1/4" (184mm)

5-1/4" (133mm)

1-3/4" (44mm)

A

B

D

C

E

F

G

39-7/16" (1002mm)

17-3/8" (442mm)

21-5/8" (549mm)

2-1/2"

(64mm)

10-1/2"

(266mm)

5-7/8" (150mm)

20-3/4" (527mm)

31-5/8" (803mm)

14-1/4"

(361mm)

17" (431mm)

HAND SPRAYER

VALVE REQUIRES

SEPARATE WATER

CONNECTION

INSTALLATION REQUIREMENTS

Oven must be installed level.

Water supply shut off valve and back fl ow preventer when required by local code.

WATER REQUIREMENTS

TWO (2) COLD WATER INLETS - DRINKING QUALITY

ONE (1) TREATED WATER INLET:

3/4" G*

ONE (1) UNTREATED WATER INLET:

3/4" G*

*

AN ADDITIONAL WATER SUPPLY IS REQUIRED

FOR THE OPTIONAL HAND HELD SPRAY HOSE

.

LINE PRESSURE:

30 psi minimum dynamic and 90 psi maximum static (2.1 to 6.3 bar)

WATER DRAIN:

1-1/2" (40mm)

CONNECTION WITH A

VERTICAL VENT TO EXTEND ABOVE THE EXHAUST VENT

.

MATERIALS MUST WITHSTAND TEMPERATURES UP TO

200°F (93°C).

CLEARANCE REQUIREMENTS

DIMENSIONS:

H x W x D

EXTERIOR:

45-7/16" x 20-1/2" x 39-5/16" (1155mm x 519mm x 998mm)

EXTERIOR WITH OPTIONAL HAND HELD SPRAY HOSE:

45-7/16" x 23-7/16" x 39-5/16" (1155mm x 594mm x 998mm)

WATER QUALITY STANDARDS

It is the sole responsibility of the owner/operator/purchaser of this equipment to verify that the incoming water supply is comprehensively tested and if required, a means of “water treatment” provided that would meet compliance requirements with the published water quality standards published below.

Non-compliance with these minimum standards will potentially damage this equipment and/or components and void the original equipment manufacturer’s warranty. Alto-Shaam recommends using OptiPure products to properly treat your water.

®

[www.optipurewater.com]

RIGHT: 4" (102mm)

NON-COMBUSTIBLE SURFACES

TOP: 20" (508mm) FOR AIR MOVEMENT

18" (457mm)

RECOMMENDED SERVICE ACCESS

BACK: 4" (102mm)

BOTTOM:

4" (102mm)

FOR AIR MOVEMENT

INSTALLATION REQUIREMENTS

• Oven must be installed level.

• Hood installation is required.

• Water supply shut-off valve and back-flow preventer when required by local code.

Contaminant

Free Chlorine

Hardness

Chloride pH

Silica

Total Dissolved Solids (tds)

Inlet Water Requirements

Less than 0.1 ppm (mg/L)

30-70 ppm

Less than 30 ppm (mg/L)

7.0 to 8.5

Less than 12 ppm (mg/L)

50-125 ppm

ELECTRICAL

(DEDICATED CIRCUIT REQUIRED) DO NOT CONNECT TO A G.F.I. OUTLET

MODEL

CTX4-10EVH

VOLTAGE

208

240

208 – 240

208 – 240

220 – 240

380 – 415

PH

1

1

3

1

1

3

HZ

60

60

60

60

50/60

50/60

AMPS

23.4

26.3

15.9 – 18.8

23.4 – 26.3

24.9 – 26.3

9.8 – 10.8

WEIGHT

NET

SHIP

260 lbs

415 lbs*

SHIP DIMENSIONS

(L x W x H)

EST

43" x 31" x 58"*

(1092 x 787 x 1473mm)*

118 kg

188 kg*

*

DOMESTIC GROUND SHIPPING INFORMATION

.

CONTACT

FACTORY FOR EXPORT WEIGHT AND DIMENSIONS

.

PAN CAPACITY

FULL–SIZE:

GN 1/1:

**

GN 1/1:

HALF–SIZE SHEET

:

PRODUCT CAPACITY

PRODUCT MAXIMUM

VOLUME MAXIMUM kW

4.87

6.31

5.59 – 7.67

4.87 – 6.31

5.47 – 6.60

6.49 – 7.67

20" x 12" x 2-1/2"

530 x 325 x 65mm

530 x 325 x 20mm

18" x 13" x 1"

AWG

8

10

8

10

CORD & PLUG

NEMA L6-30P - US

ONLY

NO CORD OR PLUG

NO CORD OR PLUG

8/3

CORD

,

NO PLUG

NO CORD OR PLUG

NO CORD OR PLUG

STANDARD MODEL

Five (5)

Five (5)

Ten (10)

Ten (10)

48 lb (22 kg)

30 quarts (38 liters)

**ON WIRE SHELVES ONLY. ADDITIONAL WIRE SHELVES REQUIRED FOR MAXIMUM CAPACITY

MN-29805 (REV. 6) 05/15 • COMBITHERM CT EXPRESS MANUAL • 10.

CTX4-10ec

ANSI/NSF 4

18-3/4" (476mm)

15-3/4" (401mm)

CAVITY

EXHAUST VENT

3-1/16"

(77mm)

RIGHT HINGE DOOR

21-7/16" (543mm)

20-3/8" (517mm)

LEFT HINGE DOOR

29-5/8" (753mm)

TOP SURFACE

A: HI-LIMIT RESET

B: TETHER BRACKET REQUIRED FOR 380-415V, CASTER

STAND, OR STACKING KITS

C: TREATED WATER INLET

D: UNTREATED WATER INLET

E: 1-1/2" (38mm) DRAIN

F: TANK CLEAN-OUT

G: ELECTRICAL CONNECTION - CORD OR HARDWIRE

7-3/16" (182mm)

5-3/16" (132mm)

1-11/16" (43mm)

A

B

4"

(102mm)

17-3/8" (442mm)

3" (76mm)

FOR OPTIONAL SPRAYER

KIT ALWAYS MOUNTED

ON HANDLE SIDE

2-1/2"

(64mm)

20-3/4" (527mm)

5-7/8" (150mm)

31-5/8" (803mm)

C

D E

F

G

10-15/16"

(278mm)

14-3/16" (360mm)

16-15/16" (430mm)

HAND SPRAYER

VALVE REQUIRES

SEPARATE WATER

CONNECTION

39-3/8" (1000mm)

INSTALLATION REQUIREMENTS

Oven must be installed level.

Water supply shut off valve and back fl ow preventer when required by local code.

DIMENSIONS:

H x W x D

EXTERIOR:

33-7/16" x 20-3/8" x 37-3/16" (850mm x 517mm x 945mm)

EXTERIOR WITH OPTIONAL HAND SPRAYER:

33-7/16" x 23-3/8" x 37-3/16" (850mm x 593mm x 945mm)

WATER QUALITY MINIMUM STANDARDS WATER REQUIREMENTS

ONE (1) COLD WATER INLETS - DRINKING QUALITY

ONE (1) WATER INLET: 3/4" G*

LINE PRESSURE: 30 to 90 psi

2.1 to 6.3 bar

* An additional water supply is required for the optional hand held spray hose.

WATER DRAIN:

1-1/2"

CONNECTION WITH A

2"

MINIMUM AIR GAP INSTALLED AS CLOSE

TO THE OVEN AS POSSIBLE. MATERIALS MUST WITHSTAND TEMPERATURES UP TO

200°F (93°C).

It is the sole responsibility of the owner/operator/purchaser of this equipment to verify that the incoming water supply is comprehensively tested and if required, a means of “water treatment” provided that would meet compliance requirements with the published water quality standards published below. Non-compliance with these minimum standards will potentially damage this equipment and/or component and

VOID the original equipment manufacturer’s warranty. Alto-Shaam recommends using

OptiPure® [www.optipurewater.com] products to properly treat your water.

CLEARANCE REQUIREMENTS

LEFT: 4" (102mm)

RECOMMENDED SERVICE ACCESS ON LEFT: 18” (457mm)

RIGHT: 4" (102mm) TOP: 20" (508mm)

FOR AIR MOVEMENT

BACK: 4" (102mm) BOTTOM: 4" (102mm)

FOR AIR MOVEMENT

Contaminant

Free Chlorine

Hardness

Chloride pH

Silica

Total Dissolved Solids (tds)

Inlet Water Requirements

(untreated water)

Less than 0.1 ppm (mg/L)

30-70 ppm

Less than 30 ppm (mg/L)

7.0 to 8.5

Less than 12 ppm (mg/L)

50-125 ppm

ELECTRICAL

(DEDICATED CIRCUIT REQUIRED) DO NOT CONNECT TO A G.F.I. OUTLET

MODEL

CTX4-10EC

VOLTAGE

208

PH

1

HZ

60

AMPS

23.6

240

208 – 240

1

3

60

60

26.6

16.1– 19.1

kW

4.91

6.38

5.63 – 7.75

AWG

8

10

CORD & PLUG

NEMA L6-30P - US

ONLY

NO CORD OR PLUG

NO CORD OR PLUG

208 – 240

220 – 240

380 – 415

1

1

3

60

50/60

50/60

23.6 – 26.6

25.1 – 26.6

11.1 – 12.3

4.91 – 6.38

5.53 – 6.66

6.53 – 7.75

8

10

8/3

CORD

,

NO PLUG

NO CORD OR PLUG

NO CORD OR PLUG

STANDARD MODEL

WEIGHT PAN CAPACITY

NET

SHIP

180 lbs

EST

310 lbs*

SHIP DIMENSIONS

(L x W x H)

37" x 42" x 45"*

(940 x 1067 x 1143mm)*

*

DOMESTIC GROUND SHIPPING INFORMATION

.

CONTACT

FACTORY FOR EXPORT WEIGHT AND DIMENSIONS

.

82 kg

141 kg*

FULL–SIZE:

GN 1/1:

GN 1/1:

**

HALF–SIZE SHEET

:

PRODUCT CAPACITY

PRODUCT MAXIMUM

VOLUME MAXIMUM

20" x 12" x 2-1/2"

530 x 325 x 65mm

530 x 325 x 20mm

18" x 13" x 1"

48 lb (22 kg)

30 quarts (38 liters)

**ON WIRE SHELVES ONLY. ADDITIONAL WIRE SHELVES REQUIRED FOR MAXIMUM CAPACITY

† CAPACITY WITHOUT BROILER ELEMENT OPTION

Five (5)

Five (5)

Ten (10)

Ten (10)

MN-29805 (REV. 6) 05/15 • COMBITHERM CT EXPRESS MANUAL • 11.

I N S T A L L A T I O N

E L E C T R I C A L C O N N E C T I O N

D A N G E R

Ensure power source matches voltage identified on appliance rating tag. The rating tag provides essential technical information required for any appliance installation, maintenance or repairs. Do not remove, damage or modify the rating tag.

D A N G E R

Appliances with no cord provided by factory must be equipped with a cord of sufficient length to permit the appliance to be moved for cleaning.

Electrical connections must be made by a qualified service technician in accordance with applicable electrical codes. Use the correct AWG wire size based on the electrical requirements for the appliance.

Failure to observe this precaution may result in electrical shock, damage to the appliance, fire, property damage or personal injury.

Hard wired models:

D A N G E R

This appliance MUST be adequately grounded in accordance with local electrical codes or, in the absence of local codes, with the current edition of the National Electrical

Code ANSI/NFPA No. 70. In Canada, all electrical connections are to be made in accordance with CSA C22.1,

Canadian Electrical Code Part 1 or local codes.

Failure to observe this precaution may damage the appliance, result in electrical shock, fire or personal injury.

D A N G E R

Improper installation, alteration, adjustment, service, cleaning, or maintenance could result in property damage, severe injury, or death.

Read the installation, operating and maintenance instructions thoroughly before installing, servicing, or operating this equipment.

Hard wired models must be equipped with a country certified external allpole disconnection switch with sufficient contact separation.

If a power cord is used for the connection of the product an oil resistant cord like H05RN or H07RN or equivalent must be used.

1. An electrical wiring diagram is located behind

the control panel on the left side of the oven. 3

Phase units must be branch circuit protected with proper ampacities, in accordance with the wiring diagram. A dedicated 30 Amp breaker is required.

5.

Before operating the oven, check all cable connections in the electrical connection area for tightness since connections can loosen during transport.

2. DO NOT CONNECT TO A G.F.I. OUTLET.

Random and/or nuisance breaker trips could occur. Consult with the NEC codes for specific load values.

After both water and electrical connections have been completed, operate the oven in any cooking mode for a period of 15 minutes and recheck the main power connections at the terminal block to make certain they remain tight.

3.

Wire size for the main incoming power to the unit must match the minimum size listed in the specifications. For supply connections, locate the wire size posted on the label located on the electrical control box cover, behind the service panel.

4.

When connecting to a Delta-B (wild leg) on a

3-phase system, the wild leg must be connected to line 3. Install wiring with a strain relief.

380-415V:

For CE approved units:

To prevent an electrical shock hazard between the appliance and other appliances or metal parts in close vicinity, an equalization-bonding stud is provided. An equalization bonding lead must be connected to this stud and the other appliances/metal parts to provide sufficient protection against potential difference. The terminal is marked with the following symbol.

MN-29805 (REV. 6) 05/15 • COMBITHERM CT EXPRESS MANUAL • 12.

I N S T A L L A T I O N

E L E C T R I C A L C O N N E C T I O N

D A N G E R

Electrical connections must be made by a qualified and trained service technician in accordance with applicable electrical codes. Failure to observe this precaution may result in electrical shock, fire, damage to the appliance or personal injury.

D A N G E R

This appliance MUST be adequately grounded in accordance with local electrical codes or, in the absence of local codes, with the current edition of the National Electrical

Code ANSI/NFPA No. 70. In Canada, all electrical connections are to be made in accordance with CSA C22.1,

Canadian Electrical Code Part 1 or local codes.

Failure to observe this precaution may damage the appliance, result in electrical shock, fire or personal injury.

Top/Back of unit

EQUIPOTENTIAL

GROUND SCREW

380-415V ONLY

INCOMING ELECTRICAL TERMINALS

APPLIES TO 208-240V & 380-415V UNITS

CUSTOMER MUST SUPPLY CORD

L1

L2

L3

N

GROUND

INTERNAL

GROUND STUD

MN-29805 (REV. 6) 05/15 • COMBITHERM CT EXPRESS MANUAL • 13.

TOLERANCE: UNLESS SPECIFIED:

I N S T A L L A T I O N

M O B I L E E Q U I P M E N T R E S T R A I N T

Any appliance that is not furnished with a power supply cord but includes a set of casters, stand with casters, or a stacked configuration must be installed with a tether. Adequate means must be provided to limit the movement of this appliance without depending on or transmitting stress to the electrical conduit. The following requirements apply:

1.

Casters must be a maximum height of 6" (152mm).

2.

Two of the casters must be the locking type.

3.

Such appliances must be installed with the use of a flexible connector secured to the building structure.

4.

Each of the stacked appliances must be installed with the use of a flexible connector secured to the building structure. A single wall anchor may be used.

A mounting connector for a restraining device is located on the top right back panel of the appliance chassis or on an oven stand, approximately

18" (457mm) from the floor. A flexible connector is not supplied by nor is it available from the factory.

W A R N I N G

RISK OF ELECTRIC SHOCK.

Appliance must be secured to building structure. Failure to observe this precaution may result in damage to the equipment and severe personal injury.

Mounting connector for restraining device

15

14

REAR VIEW

13

12

11

10

1

3

2

4

9

8

7

6

5

LEFT SIDE VIEW

MN-29805 (REV. 6) 05/15 • COMBITHERM CT EXPRESS MANUAL • 14.

I N S T A L L A T I O N

Water quality is of critical importance when installing steam producing equipment of any kind, particularly

high temperature

steam producing equipment. Water that is perfectly safe to drink is composed of chemical characteristics that directly affect the metal surfaces of steam producing equipment. These chemical characteristics differ greatly from region to region throughout the U.S. and the world. Varying combinations of pH; alkalinity;

hardness; chlorides; total dissolved solids; and other chemical characteristics, when subjected to high temperatures, will cause water to have a tendency to either scale or corrode.

Alto-Shaam has consulted with people who understand the properties of water in order to provide water quality standards that meet the broadest possible range of acceptable water quality requirements to help protect your investment.

We strongly urge water testing to ascertain the water quality on site prior to the installation of any steam producing equipment. Since water quality is an important issue, Alto-Shaam is committed to provide as much information as possible to help protect the investment made in this equipment.

A water filtration system, when properly installed, maintained, and combined with the required levels of steam producing equipment maintenance, will help lessen the affect water has on metal surfaces. It will not, however, provide complete protection against all water damage from region to region.

Due to the complexity of water chemistry, it is important to understand that water quality plays a significant role in the longevity of steam producing equipment. Water quality and required maintenance of steam generating equipment is the direct responsibility of the owner/operator. Damage incurred as a direct result of poor water quality and/or surfaces affected by water quality is also the responsibility of the owner/operator. Damage due to water quality that does not meet the minimum standards shown below is not covered under the Alto-Shaam Combitherm warranty.

It is the sole responsibility of the owner/operator/ purchaser of this equipment to verify that the incoming water supply is comprehensively tested and if required, a means of “water treatment” provided that would meet compliance requirements with the published water quality standards published at right. Non-compliance with these minimum standards will potentially damage this equipment and/or components and VOID the original equipment manufacturer’s warranty. Alto-Shaam recommends using

OptiPure® [www.optipurewater.com] products to properly treat your water.

Alto-Shaam will continue our efforts to provide viable solutions to ease the impact of water quality as it relates to steam generating equipment.

WARNING

Significant damage to the oven cavity, elements, heat exchanger could result from improper water quality.

Failure to correct the water quality and observe this precaution will void the warranty.

ALTO-SHAAM COMBITHERM WATER QUALITY MINIMUM STANDARDS

CONTAMINANT

Free Chlorine

Hardness

Chloride pH

Silica

Total Dissolved Solids (tds)

INLET WATER REQUIREMENTS (

UNTREATED WATER

)

Less than 0.1 ppm (mg\L)

30-70 ppm

Less than 30 ppm (mg\L)

7.0 to 8.5

Less than 12 ppm (mg\L)

50-125 ppm

W A R N I N G

To prevent water pipes from bursting, incoming water supply should be turned off when the appliance is not in use.

WARNING

Water supply must be open when cleaning program is activated.

Verify water supply before starting cleaning program.

MN-29805 (REV. 6) 05/15 • COMBITHERM CT EXPRESS MANUAL • 15.

I N S T A L L A T I O N

WATER SUPPLY & INSTALLATION

WATER REQUIREMENTS

TWO (2) COLD WATER INLETS - DRINKING QUALITY

ONE (1) TREATED WATER INLET: 3/4" G*

ONE (1) UNTREATED WATER INLET: 3/4" G*

LINE PRESSURE: 30 psi minimum dynamic and

* An additional water supply is required for the optional hand held spray hose.

90 psi maximum static (2.1 to 6.2 bar)

WATER DRAIN:

1-1/2" (40mm)

CONNECTION WITH A

2" (51mm)

MINIMUM AIR GAP INSTALLED AS

CLOSE TO THE OVEN AS POSSIBLE

.

MATERIALS MUST WITHSTAND TEMPERATURES UP TO

200°F (93°C).

CLEARANCE REQUIREMENTS

NOTE:

BOTH TREATED AND UNTREATED WATER

CONNECTIONS MUST BE CONNECTED FOR PROPER

OPERATION OF THE OVEN. BOTH CONNECTIONS

CAN BE TREATED WATER, BUT SHOULD NEVER BE

CONNECTED TO ONLY UNTREATED WATER.

UNIONS OR FLEXIBLE LINES SHOULD BE USED

TO ALLOW FOR OVEN MOVEMENT WHEN BEING

SERVICED OR CLEANING IS NEEDED.

REFER TO FIGURE 1 BELOW FOR PROPER INTAKE

LOCATIONS.

WARNING

Significant damage to the oven cavity, elements, heat exchanger could result from improper water quality.

Failure to correct the water quality and observe this precaution will void the warranty.

[www.optipurewater.com] products to properly treat your water.

®

• Flush the water line at the installation site.

Backflow Prevention — The equipment must be installed with a check-valve or other anti-backflow/anti-siphon device on all inlet water lines in accordance with and as required by national, state, and local health, sanitation and plumbing codes.

PIPE SEALING TAPE (

TEFLON®

) MUST BE

USED AT ALL CONNECTION POINTS.

The use of a pipe sealing compound is not recommended.

• Install a manual water shut-off valve between the main cold water supply line(s) and Combi supply lines.

TETHER BRACKET

REQUIRED FOR

380-415V, CASTER STAND,

OR STACKING KITS

HI-LIMIT

RESET

Install water intake filter

TREATED WATER

INLET 3/4" G

UNTREATED WATER

INLET 3/4" G

1-1/2" DRAIN

TANK CLEAN-OUT

Figure 1

ELECTRICAL CONNECTION

(CORD OR HARDWIRE)

HAND SPRAYER VALVE

REQUIRES SEPERATE

WATER CONNECTION

A

B

C

MN-29805 (REV. 6) 05/15 • COMBITHERM CT EXPRESS MANUAL • 16.

TOLERANCE: UNLESS SPECIFIED:

I N S T A L L A T I O N

O P T I O N A L H A N D H E L D S P R A Y H O S E

15

Valve bracket

INSTALLATION

1. Two pre-drilled holes with screws in place are located at the lower rear side of the unit (same side as door opening). Remove screws, position valve bracket and attach using the 2 self drilling screws.

2. Three pre-drilled holes with screws in place are located at the upper front side of unit (same side as door opening). Remove screws, position sprayer hanger and fasten using the 3 self-drilling screws.

3. Connect the sprayer hose to the valve and place the sprayer in the hanger.

4. Continue to connect an incoming water supply line to the valve.

Valve

Sprayer hose

11

14

13

12

MN-29805 (REV. 6) 05/15 • COMBITHERM CT EXPRESS MANUAL • 17.

10

1

3

2

4

9

8

7

6

5

LEFT SIDE VIEW

I N S T A L L A T I O N

W A T E R V A L V E

NOTE:

THE SHUT-OFF VALVE

MUST BE IN THE OPEN POSITION

WHEN THE OVEN IS BEING USED.

W A T E R D R A I N A G E

The oven must discharge through an indirect waste pipe by means of an air gap. The drain fitting is supplied with a 1-1/2" (38mm) NPT thread.

A union is required. Install a 1-1/2" (38mm) diameter connection, drain line and clamp into place. The drain line must always be a positive gradient away from the Combitherm oven and not more than 12" (305mm) before an air gap.

1-1/2" (38mm)

Diameter NPT at back of oven

DRAIN CONNECTION

1-1/2" (38mm) NPT

NOTE: In the U.S.A., this equipment is to be installed to comply with the Basic Plumbing Code of the Building

Officials and Code Administrators International, Inc.

[BOCA], and the Food Service Sanitation Manual of the

Food & Drug Administration [FDA].

AIR GAP

2" (51mm); to be within the first

12" (305mm) of oven drain

If several units are to be connected to one drain pipe, the dimensions of the pipe must be sufficient to allow an unobstructed water drain system.

15

DRAIN

CONNECTION

1-1/2" (38mm)

NPT

14

13

AIR GAP

2" (51mm); to be within the first 12"

(305mm) of oven drain

REAR VIEW

12

WASTE PIPE

2" (51mm) Minimum NPT diameter Manifold Pipe

* materials must withstand temperatures up to

200°F (93° C)

11

1-1/2" (38mm) diameter connection required for drain

TOLERANCE: UNLESS SPECIFIED:

MN-29805 (REV. 6) 05/15 • COMBITHERM CT EXPRESS MANUAL • 18.

10

9

8

7

6

1

3

4

2

LEFT SIDE VIEW

I N S T A L L A T I O N

V E N T L E S S H O O D M O D E L

The Ventless Hood option is factory installed directly on the top of the Alto-Shaam Combitherm oven. The hood is designed to vent clean air back into the kitchen, filtering vapors and grease. A high-power fan draws steam and fumes into the hood intake and out the top surface exhaust vent.

Fumes and vapors are circulated through filters.

An activated charcoal filter cleans the air before venting it out the top of the hood.

2

1

OPERATION

1.

Turn the ventless hood power knob “ON”.

2.

Indicator light will illuminate.

3.

Wait fi ve seconds, then press the Combitherm oven power “ON”.

3

FILTER DOOR LATCH

Using a coin or screwdriver, turn to open; reverse procedure to close and latch.

Hood and oven will not operate unless this is closed properly.

INDICATOR LIGHT

If the indicator light does not illuminate, the filters may be missing or not properly aligned.

Check them for proper positioning.

Ventless hood and oven will not operate unless the hood is closed properly.

Timed Latching Mechanism: In order to evacuate steam and greaseladen air from the oven interior, this mechanism prevents the operator from fully opening the oven door for

20 seconds. Longer wait times can be programmed into the control. The mechanism automatically disengages at the end of a pre-set time allowing full door extension.

Emergency Latch Release: This release is to be used ONLY if the timed latch mechanism is not working or in the event of a power outage. Repeated use of the emergency release may damage the switching mechanism. Latch is located on the right side of the oven, toward the back.

MN-29805 (REV. 6) 05/15 • COMBITHERM CT EXPRESS MANUAL • 19.

I N S T A L L A T I O N

V E N T L E S S H O O D M O D E L

TOP EXHAUST VENT

FILTER TRACK

FILTER SWITCH

1

2

1.

Charcoal Filter: The charcoal filter should be inspected for contaminant's on a regular basis.

Replacement must be made at a minimum of three month intervals — more often if heavy contaminant's are visible or if the filter no longer controls odors.

To remove the charcoal filter, pull and slide out.

When replacing the filter, ensure that the filter clip is in place at rear of the filter. Make certain the air flow arrow(s) point toward the hood fan

(back of unit), and that the filter is replaced using the filter track in the metal back plate provided with the hood.

FI-24114

2.

Grease Filter: Cleaning frequency should be based on oven usage with a maximum of two weeks between cleaning if the oven is used for non-grease laden products or steam applications only. Grease laden products require cleaning frequency of at least once a week.

Remove the grease filter by pulling it straight out of the housing. Place the filter in the dishwasher or wash separately by placing in hot, soapy water until all grease and particles have been removed. Rinse thoroughly. Allow the filter to air dry before reinstalling.

To replace the grease filter, the metal handles on the filter casing should be facing toward the front of the unit.

FI-24113

MN-29805 (REV. 6) 05/15 • COMBITHERM CT EXPRESS MANUAL • 20.

I N S T A L L A T I O N

C T E X P R E S S ™ C H E C K L I S T

Use this list as a final check of oven installation conformance.

Damage directly attributed to improper set up, installation, or cleaning can invalidate warranty claims.

CLEARANCES:

Left: 4" (102mm) — Service access of 18" (457mm) recommended.

8" (203mm) from heat or steam producing equipment.

Right: 4" (102mm)

ARE ALL CLEARANCE

REQUIREMENTS MET?

YES NO

Back: 4" (102mm) for plumbing

Top: 20" (508mm) air movement

IF NO, EXPLAIN: ________________________

________________________________________

WATER SUPPLY AND DRAINS:

Verify hook up of TWO (2) cold water lines with a 3/4" (19mm) G water connection supply line. Verify inlet water pressure is at a minimum of 30 PSI (2.1 bar) dynamic. Maximum water pressure is not to exceed

90 PSI (6.3 bar) static. Verify drain diameter of 1-1/2" (38mm) with a positive descending slope, and with a 2" (51mm) air gap which is free of obstructions before connection to the site drain. Verify 1/8" (3.2mm) pitch to 10' (305cm) of drain line. Materials must withstand temperatures up to

ARE BOTH WATER SUPPLY LINES

PROPERLY CONNECTED?

YES

IS A FILTER SYSTEM INSTALLED

NO

IF NO, EXPLAIN: ___________________________

200°F (93°C).

NOTICE:

Alto-Shaam has listed Water Quality Requirements in the

installation manual for this equipment. It is the responsibility of the end user to have the water connected to this appliance tested to ensure these standards are met before putting the oven into use. Failure to meet these standards will void the warranty if damage to the oven is found to be related to water quality.

Inspect water connections inside the combi.

Check all lines and connections for leaks, both inside and outside the combi.

ON THIS UNIT?

STORE HAS SEEN THIS

RECOMMENDATION:

YES

YES

NO

NO

SIGNATURE OF STORE REPRESENTATIVE:

___________________________________________

ELECTRICAL CONNECTIONS:

Verify electrical power requirements for oven.

Verify voltage at terminal block.

Check all terminals for tightness.

VOLTAGE: ______________

LINE VOLTAGE AT TERMINAL BLOCK (

LINE 1: _________ LINE 2:_________ LINE 3: _________

LINE VOLTAGE (

phase to phase to ground

):

): LINE 1 to 2: __________

LINE 2 to 3: __________

PHASE: ______________

LINE 3 to 1: __________

ELECTRICAL SUPPLY LINE SIZE: ______________

B R E A K E R S I Z E : ______________

ALL ELECTRICAL TERMINALS TIGHT: YES NO

CONTROL BOARD CONNECTIONS & OPERATION:

ExpressTouch: With the Power on

, press the Tool Box key, then the Settings Key to access software version in the upper left corner.

ALL BOARD CONNECTIONS TIGHT: YES NO

ALL FUNCTIONS ARE DISPLAYED: YES NO

ALL FUNCTIONS ON CONTROL OPERATE: YES NO

RB_____________

RECORD SOFTWARE VERSION: DB_____________

UNIT OPERATES IN ALL MODES: YES NO

IF NO, EXPLAIN: _________________________________________

PHYSICAL CONDITION: * r e f e r e n c e i n s t a l l a t i o n i n s t r u c t i o n s f o r c o m p l e t e i n f o r m a t i o n

Bottom of oven has been checked for damage due to improper positioning on site ...................................................

4

Verify all gaskets and hoses are in place and function properly ..................................................................................

Verify the installation of drip pans*, racks, shelves, drain screen, spray hose* ..........................................................

Verify the oven is level and installed on a solid, water resistant surface ....................................................................

service agency

: model tech no

.: signature

: start

up date

: installation name

: serial no

.: customer signature

:

MN-29805 (REV. 6) 05/15 • COMBITHERM CT EXPRESS MANUAL • 21.

MN-29805 (REV. 6) 05/15 • COMBITHERM CT EXPRESS MANUAL • 22.

E R R O R C O D E S

If your Alto-Shaam

®

unit is not operating properly, check the following before calling your Authorized

Alto-Shaam Service Agent:

Check that unit is receiving power. Circuit breaker turned on?

C A U T I O N

This section is provided for the assistance of qualified and trained service technicians only and is not intended for use by untrained or unauthorized service personnel. Do not attempt to repair or service the oven beyond this point. Contact Alto-Shaam for the nearest authorized service agent. Repairs made by any other service agents without prior authorization by Alto-Shaam will void the warranty.

When the oven malfunctions, an error code will appear in the display.

PRESS THE START ICON TO ACKNOWLEDGE THE ERROR.

When the oven error notification has been acknowledged, the Combitherm will attempt to return to normal operation.

Error

Code

E01

E02

E03

E04

Error Call Out in Display Description of Error Possible Cause

Low Water Boiler

Lower Convection Fan

Motor Error

Low water level in boiler

Lower convection fan motor failure on 20-20 unit

— Water supply is shut off.

— Low water pressure.

— Generator drain cap/hose missing or leaking.

— Generator drain pump is defective.

— Generator drain pump elbow leaking.

— Fill solenoid not energized.

— Fill solenoid faulty.

— Wiring or connection error at the solenoid or the relay board.

— Water level probe connection/wiring error at probe or relay board.

— Water level probe requires descaling and/or replacement.

Control Temperature High Relay board surface temperature too high

— Cooling fan(s) not being energized.

— Cooling fan(s) faulty.

— Wiring/connection error at cooling fan(s).

— Faulty relay board.

Convection Fan Motor Error Convection fan motor failure — Motor VFD not energized.

— No input signal to VFD from relay board.

— Motor VFD faulty, not outputting to motor after input signal received.

— Motor fan wheel blocked/obstructed.

— Connection/wiring error at VFD, motor, hall effect sensor, relay board.

— Faulty motor.

— Motor VFD not energized.

— No input signal to VFD from relay board.

— Motor VFD faulty, not outputting to motor after input signal received.

— Motor fan wheel blocked/obstructed.

— Connection/wiring error at VFD, motor, hall effect sensor, relay board.

— Faulty motor.

MN-29805 (REV. 6) 05/15 • COMBITHERM CT EXPRESS MANUAL • 23.

continued on next page

E R R O R C O D E S

Error

Code

E11

E13

E15

E20

E21

E22

E23

E24

E25

E26

Error Call Out in Display Description of Error Possible Cause

Convection Temperature

High

Boiler Temperature High

Condensor Temperature

High

HACCP Only - B11 Core

Temperature Probe Single

Point Fault

Oven cavity temperature N6 too high

Steam generator temperature too hot

Condensor water temperature too high

Single point core temperature probe defect or disconnected

— Convection element contactor stuck closed/on.

— Faulty oven temperature probe connection at relay board.

— Faulty N6 oven temperature probe.

— Faulty relay board.

— Immersion element is not submersed in water due to scale build up on the water level probe/ inside the tank.

— Immersion element contactor stuck closed.

— Faulty B4 steam generator temperature probe connection at relay board.

— Faulty B4 temperature probe.

— Untreated water supply line is disconnected or shut off.

— Cooling solenoid is not being energized when B3 probe is above set point.

— Faulty B3 condensate temperature probe connection at relay board.

— Faulty B3 condensate temperature probe.

— Probe not installed inside oven.

— Faulty B11 Single Point Core Temperature probe receptacle connection at relay board.

— Faulty B11 single point core temperature probe.

— Debris buildup on probe receptacle pins inside of the oven.

Error E20 is not shown in display.

Instead a probe sign with “?” is shown as popup window. In case the customer cooks in time mode during fi rst step and during second step switches to probe mode but has no probe in place, the error E20 will be shown in the error code list and

HACCP list.

N6 Oven Cavity

Temperature Probe Fault

N6 probe “open”

B10 Core Temperature

Probe Multipoint Fault

B4 Boiler Probe Fault

B5 Bypass Probe Fault

B3 Condensor Probe Fault

N8 Immersion Element

Safety Probe Fault

Multipoint core temperature probe defect or disconnected

B4 probe “open”

B5 probe “open”

B3 probe “open”

N8 probe “open”

— Faulty N6 oven cavity temperature probe connection at relay board.

— Faulty N6 oven temperature probe.

— Faulty B10 multipoint core temperature probe connection at relay board.

— Faulty B10 multipoint core temperature probe.

— Faulty B4 boiler temperature probe connection at relay board.

— Faulty B4 boiler temperature probe.

— Faulty B5 steam bypass probe connection at relay board.

— Faulty B5 steam bypass probe.

— Faulty B3 condensor probe connection at relay board.

— Faulty B3 condensor probe.

— Faulty N8 safety temperature probe connection at relay board.

— Faulty N8 safety temperature probe.

MN-29805 (REV. 6) 05/15 • COMBITHERM CT EXPRESS MANUAL • 24.

continued on next page

ERROR CODES

Error

Code

E27

Error Call Out in Display

N8 Immersion Element

Temperature Too High

E34

E36

E51

E53

E54

E55

Steam Generator Drain

Pump Fault

Steam Temperature High

No Water In Boiler

Fan Motor High

Temperature

Lower Fan Motor High

Temperature

(20-20 unit size only)

Vent Not Open

Description of Error Possible Cause

Immersion element too hot

Water level in steam generator does not drop during cleaning program

Oven cavity temperature is too high when operating in steam mode or combination mode

Steam generator fi ll error

Fan motor high limit

Fan motor high limit

Browning valve does not open

— Scale buildup inside steam generator and/or on water level probe.

— Immersion element contactor stuck closed.

— Faulty N8 safety temperature probe.

— Scale buildup inside the steam generator and/or water level probe.

— Obstruction on inlet side of steam generator drain pump.

— Boiler steam generator pump not being energized.

— Steam generator drain pump defective.

— Water supply is not connected or shut off.

— Low water pressure.

— Y1 solenoid valve not energized on a call for steam.

— Y1 solenoid faulty.

— Flow restrictor obstructed.

— Water injection pipe obstructed.

— Steam bypass hose obstructed.

— B5 steam bypass probe dirty or faulty.

— Water supply is disconnected or shut off.

— Low water pressure.

— Boiler drain cap leaking or missing.

— Boiler drain pump defective.

— Drain pump elbow leaking.

— Fill solenoid not energized.

— Fill solenoid faulty.

— Connection/wiring error at the solenoid or the relay board.

— Water level probe connection/wiring error at probe or the relay board.

— Water level probe requires descaling and/or replacement.

— Faulty motor high limit connection at relay board.

— Obstructed fan wheel.

— Faulty convection motor.

— Faulty motor high limit connection at relay board.

— Obstructed fan wheel.

— Faulty convection motor.

— Browning valve vent motor not being energized.

— Alignment issue between motor cam and vent motor safety switch (micro switch).

— Faulty connection at vent motor, vent motor switch or relay board.

— Fault vent valve safety switch (micro switch).

— Faulty vent motor.

MN-29805 (REV. 6) 05/15 • COMBITHERM CT EXPRESS MANUAL • 25.

continued on next page

ERROR CODES

Error

Code

E57

Error Call Out in Display

No Rinse Water

Description of Error

During rinse no water fl ow is detected through solenoid valve

E92

E93

E94

E98

E99

Communication Error,

RB Does Not Properly

Respond

Communication Error,

FROM Display Board

Communication Error,

TO Display Board

RB is in Celsius and DB is in Fahrenheit

RB is in Fahrenheit and DB is in Celsius

E100

DB version is not equal to

RB version. Error generated by DB.

Communication error between display board and relay board

Communication error between display board and low voltage relay board

Communication error between display board and low voltage relay board

Change the unit confi guration in the setup menu

Change the unit confi guration in the setup menu

Software update may have failed.

Possible Cause

— Water supply is shut off.

— Low water pressure.

— Check wiring to all components mentioned below.

— Flow switch is dirty or defective.

— Double water solenoid valve defective (Y3.)

— Relay board, high voltage, defective.

— Faulty ribbon cable connections between boards.

— Faulty ribbon cable.

— Relay board, low voltage, connector defective.

— Display board connector defective.

— Faulty ribbon cable connections between boards.

— Faulty ribbon cable.

— Relay board, low voltage, connector defective.

— Display board connector defective.

— Faulty ribbon cable connections between boards.

— Faulty ribbon cable.

— Relay board, low voltage, connector defective.

— Display board connector defective.

— Control programming issue.

— Ribbon cable defective.

— Relay board, low voltage, connector defective.

— Display board connector defective.

— Control programming issue.

— Ribbon cable defective.

— Relay board, low voltage, connector defective.

— Display board connector defective.

— Perform software update.

— Ribbon cable defective.

— Faulty compact fl ash card.

— Relay board, low voltage, connector defective.

— Display board connector defective.

— Software may need to be updated again.

MN-29805 (REV. 6) 05/15 • COMBITHERM CT EXPRESS MANUAL • 26.

continued on next page

ERROR CODES

Error

Code

Error Call Out in Display

E101

DB version is not equal to

RB version. Error generated by RB.

E102

E103

E104

E105

E106

E107

Ventless Hood Fault —

Filters Not Present

Ventless Hood Fault —

Pressure Failure

Ignition Failure

Low Water Pressure

Cleaning Pump Fault

Boiler Drain Pump Fault

Description of Error

Software update may have failed.

Filter safety switches are not properly activated.

Ventless hood operation failure.

Attempt for ignition.

Low or no water pressure to oven.

Cleaning pump is not running.

Boiler drain pump is not running.

Possible Cause

— Perform software update.

— Ribbon cable defective.

— Faulty compact fl ash card.

— Relay board, low voltage, connector defective.

— Display board connector defective.

— Software may need to be updated again.

— Grease and/or charcoal fi lter not installed.

— Faulty fi lter switch.

— Poor connection at safety switch or relay board.

— Hood power switch not turned to the on position.

— Hood power switch defective.

— Hood fan not operating.

— Filter(s) clogged/need replacement.

— Pressure switch tube plugged or disconnected.

— Faulty pressure switch or connection error/failure.

— Hood fan turning in the wrong direction.

— Gas supply disconnected or turned off.

— Gas supply pressure too low/too high.

— Gas valve not being energized by ignition control.

— Ignition control not creating a spark.

— Faulty spark wire and/or igniter.

— Faulty fl ame sense wire or sensing wire connection.

— Faulty ignition control.

— Blocked or obstructed fl ue pipe(s).

— Water supply not connected or turned off.

— Water pressure too low.

— Solenoid valve not being energized.

— Solenoid valve not opening.

— Pressure switch faulty.

— Poor connection at pressure switch and/or relay board.

— Cleaning pump motor not being energized.

— Cleaning pump faulty.

— Poor connection at pump motor and/or relay board.

— Hall effect sensor wiring/connection error/failure.

— Boiler drain pump motor not being energized.

— Boiler drain pump faulty.

— Poor connection at pump motor and/or relay board.

— Hall effect sensor wiring/connection error/failure.

MN-29805 (REV. 6) 05/15 • COMBITHERM CT EXPRESS MANUAL • 27.

ERROR CODES

When the oven malfunctions, an error code will appear in the display.

PRESS THE START ICON TO ACKNOWLEDGE THE ERROR.

The icons that begin to flash represent operational modes that are still usable.

When the oven fault is corrected, the Combitherm will return to normal operation.

Error

Code

E01

E02

E03

E04

E11

E13

E15

E20

E21

E22

E23

E24

E25

E26

E27

E34

E36

E51

E53

E54

E55

E57

E93

E94

Display Shows

Model

ES ESG

ESI

Steam Combination

Mode

Low Water Boiler

Control Temp High

Fan Motor Error

Fan Motor 2 Error

Convection Temperature High

Boiler Temperature High

Condenser Temperature High

B11 Core Temperature Probe Single Point

Fault - HACCP only

N6 Cavity Probe Fault

Yes

Yes

Yes

Yes

No

Yes

Yes

Yes

No

No

Yes Yes

Yes Yes

No

No

Yes Yes BOILER UNITS

ONLY

Yes No No

No

No

No

No

No

No

No

No

No

No

B10 Core Temp Probe Fault

B4 Boiler Probe Fault

B5 Bypass Probe Fault

B3 Condenser Probe Fault

Yes Yes BOILER UNITS

ONLY

No

Yes Yes BY TIME ONLY BY TIME ONLY

Yes

Yes

Yes

No

Yes

Yes

N8 Boiler Safety Temperature Probe Fault Yes No

Boiler Element Temperature High Yes No

Steam Generator Drain Pump Fault Yes No

No

No

Yes

No

No

No

No

No

No

No

No

No

Steam Temperature High

No Water in Boiler

Fan Motor High Temperature

Fan Motor 2 High Temperature

Vent Not Open

Yes

Yes

Yes

Yes

Yes

No

No

Yes

Yes

Yes

No

No

No

No

Yes

(

NO BROWNING

)

No

No

No

No

Yes

(

NO BROWNING

)

No Rinse Water Yes Yes

Communication Error FROM Display Board Yes Yes

Communication Error TO Display Board Yes Yes

Yes

No

No

Yes

No

No

Convection

To 365°F/185°C

No

No

No

No

Yes

To 356°F/180°C

No

No

Retherm

No

No

No

No

No

No

No

No

No

BY TIME ONLY BY TIME ONLY

No

Yes

To 356°F/180°C

No

No

No

No

Yes

No

No

No

No

Yes

Yes

No

No

Yes

(

NO BROWNING

)

Yes

No

No

No

No

No

No

Yes

(

NO BROWNING

)

Yes

No

No

MN-29805 (REV. 6) 05/15 • COMBITHERM CT EXPRESS MANUAL • 28.

O R I G I N A L E Q U I P M E N T L I M I T E D W A R R A N T Y

Alto-Shaam, Inc. warrants to the original purchaser that any original part that is found to be defective in

Alto-Shaam, Inc. warrants to the original purchaser that any original part that is found to be defective in material or workmanship will, at Alto-Shaam’s option, subject to provisions hereinafter stated, be replaced with a new or rebuilt part.

The labor warranty remains in effect one (1) year from installation or fifteen (15) months from the shipping date, whichever occurs first. Alto-Shaam will bear normal labor charges performed by an authorized

Alto-Shaam service agent during standard business hours, excluding overtime, holiday rates or any additional fees.

The parts warranty remains in effect for one (1) year from installation or fifteen (15) months from the shipping date, whichever occurs first. An optional extended warranty is available but must be purchased with the original equipment order. Please consult the factory for net pricing options and details.

THIS WARRANTY DOES NOT APPLY TO:

1. Replacement of wear parts, including light bulbs, door gaskets, and/or the replacement of glass due to damage of any kind.

2. Equipment damage caused by accident, shipping and handling, improper installation or alteration of any kind.

3. Equipment chassis or component/system damage as a result of inadequate routine maintenance and cleaning. Required maintenance and cleaning of steam generating equipment is the responsibility of the owner/operator.

4. Equipment used under conditions of abuse, neglect, misuse, carelessness or abnormal conditions including, but not limited to, equipment subjected to non-approved or inappropriate chemicals including, but not limited to, compounds containing chlorine, chlorides or quaternary salts, or equipment with missing or altered serial numbers. Damage caused by use of any cleaning agent other than Alto-Shaam’s

Combitherm® Oven Cleaner including, but not limited to, damage due to chlorine, bleach, quaternary salts, souring powders or other harmful chemicals. Use of Alto-Shaam’s Combitherm® Cleaner on

Combitherm ovens is highly recommended.

5. It is the sole responsibility of the owner/operator/purchaser of this equipment to verify that the incoming water supply is comprehensively tested and if required, a means of “water treatment” provided that would meet compliance requirements with the published water quality standards published at right.

Non-compliance with these minimum standards will potentially damage this equipment and/or components and VOID the original equipment manufacturer’s warranty.

Alto-Shaam recommends using

OptiPure® products to properly treat your water.

COMBITHERM WATER QUALITY MINIMUM STANDARDS

CONTAMINANT

Free Chlorine

Hardness

Chloride pH

Silica

Total Dissolved Solids (tds)

INLET WATER REQUIREMENTS

Less than 0.1 ppm (mg\L)

30-70 ppm

Less than 30 ppm (mg\L)

7.0 to 8.5

Less than 12 ppm (mg\L)

50-125 ppm

6. Any losses or damage resulting from malfunction, including loss of product or consequential or incidental damages of any kind.

7. Equipment damage resulting from modification in any manner from original model, substitution of parts other than factory authorized parts, removal of any parts including legs, or addition of any parts.

THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR

IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR

A PARTICULAR PURPOSE. IN NO EVENT SHALL ALTO-SHAAM BE LIABLE FOR LOSS OF USE,

LOSS OF REVENUE OR PROFIT, OR LOSS OF PRODUCT, OR FOR ANY INDIRECT, INCIDENTAL OR

CONSEQUENTIAL DAMAGES.

No person except an officer of Alto-Shaam, Inc. is authorized to modify this warranty or to incur on behalf of

Alto-Shaam any other obligation or liability in connection with Alto-Shaam equipment.

W A R R A N T Y E F F E C T I V E

January 1, 2014

MN-29805 (REV. 6) 05/15 • COMBITHERM CT EXPRESS MANUAL • 29.

TRANSPORTATION DAMAGE AND CLAIMS

All Alto-Shaam equipment is sold F.O.B. shipping point, and when accepted by the carrier, such shipments become the property of the consignee.

Should damage occur in shipment, do not put the appliance into service until the damage has been inspected by an authorized Alto-Shaam service provider.

Shipping damages are a matter between the carrier and the consignee. In such cases, the carrier is assumed to be responsible for the safe delivery of the merchandise, unless negligence can be established on the part of the shipper.

1. Make an immediate inspection while the equipment is still in the truck or immediately after it is moved to the receiving area. Do not wait until after the material is moved to a storage area.

2. Do not sign a delivery receipt or a freight bill until you have made a proper count and inspection of all merchandise received.

3. Note all damage to packages directly on the carrier’s delivery receipt.

4. Make certain the driver signs this receipt. If he refuses to sign, make a notation of this refusal on the receipt.

5. If the driver refuses to allow inspection, write the following on the delivery receipt:

Driver refuses to allow inspection of containers for visible damage.

6. Telephone the carrier’s office immediately upon finding damage, and request an inspection. Mail a written confirmation of the time, date, and the person called.

7. Save any packages and packing material for further inspection by the carrier.

8. Promptly file a written claim with the carrier and attach copies of all supporting paperwork.

We will continue our policy of assisting our customers in collecting claims which have been properly filed and actively pursued. We cannot, however, file any damage claims for you, assume the responsibility of any claims, or accept deductions in payment for such claims.

RECORD THE MODEL AND SERIAL NUMBER OF THE APPLIANCE

FOR EASY REFERENCE. ALWAYS REFER TO BOTH MODEL AND SERIAL NUMBER

IN ANY CONTACT WITH ALTO-SHAAM REGARDING THIS APPLIANCE.

Model: ___________________________________________________

Serial Number: _____________________________________________

Date Installed: _____________________________________________

Voltage: __________________________________________________

Purchased From: ___________________________________________

___________________________________________________

___________________________________________________

Alto-Shaam has established a twenty-four hour emergency service call center to offer immediate customer access to a local authorized service agency outside of standard business hours. The emergency service access is provided exclusively for Alto-Shaam equipment and is available throughout the United

States through the use of Alto-Shaam’s toll-free number. Emergency service access is available seven days a week including holidays.

W 1 6 4 N 9 2 2 1 W a t e r S t r e e t

l

P . O . B o x 4 5 0

l

M e n o m o n e e F a l l s , W i s c o n s i n 5 3 0 5 2 - 0 4 5 0

l

U . S . A .

PHONE: 262.251.3800 • 800.558-8744 usa

/ canada

FAX: 262.251.7067 • 800.329.8744 u

.

s

.

a

. only www.alto-shaam.com

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