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Motorola S12
Digital Cordless Telephone
S1201, S1202, S1203 and S1204
®
Warning
Charge the handset for 24 hours before use.
Welcome...
to your new Motorola S12 Digital Cordless Telephone!
• All handsets are fully cordless for locating anywhere within range.
• 50 Name and Number phonebook.
• Speakerphone for hands-free conversations.
• Caller ID shows you who’s calling and see details of the last 40 callers in a Calls list.
1
• Redial up to 10 of the last numbers called.
• Register up to 5 handsets to a single base and register each handset with up to 4 different bases.
• Make internal calls and transfer external calls between handsets.
• Choose from 10 different ringtones for internal and external calls as well as numbers stored in the phonebook.
1You must subscribe to your network provider’s Caller ID or Call Waiting service for these features to work. A subscription fee may be payable.
Please note that this equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
Need help?
If you have any problems setting up or using your S12, please contact Customer Services on +852 2185 1305.
Email: [email protected]
Alternatively, you may find the answer in the ‘Help’ section at the back of this guide.
This User Guide provides you with all the information you need to get the most from your phone.
Before you make your first call, you need to set up your phone. Follow the simple instructions in ‘Getting Started’, on the next few pages.
• Power Adaptor for the base
• Telephone line cord
IMPORTANT
Only use the telephone line cord supplied.
This equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
Got everything?
If you have purchased a S12 multiple pack you will also have the following additional items:
• S12 handset & charger
• 2 x rechargeable Ni-MH battery cells
• Power Adaptor for the charger
• 2 x rechargeable Ni-MH battery cells
ECOMOTO: a convergence of efforts by marketing, design, research, engineering, and supply chain management that leads to better products for everyone. A holistic view that focuses on both social and environmental responsibility.
A passion and a shared point of view.
The right thing to do.
1) Meets and/or exceeds EMEA environmental regulatory requirements.
2) Eco friendly packaging with a minimum 20% post consumer recycled content.
3) Phone housing is built with a minimum of 25% post consumer recycle content plastic.
4) Energy efficient charger that meets EU Code of Conduct and Energy Star requirements.
1. Getting started ................................................6
2. Getting to know your phone ..........................9
3. Using the phone............................................13
Switch the handset on / off ............................. 13
Calls................................................................ 13
3.2.1 Make a call ............................................ 13
3.2.2 Preparatory dialling ............................... 13
3.2.3 End a call .............................................. 13
3.2.4 Receive a call ........................................ 13
Adjust the earpiece volume ............................ 13
Secrecy........................................................... 13
Intercom.......................................................... 13
3.5.1 Make an internal call ............................. 13
3.5.2 Receive an internal call ......................... 14
3.5.3 Transfer a call ....................................... 14
3.5.4 3-way conference call ........................... 14
Hands-free speakerphone .............................. 14
3.6.1 Make a hands-free call .......................... 14
3.6.2 Answer a call hands-free ...................... 15
3.6.3 Switch to hands-free during a call ......... 15
Redial.............................................................. 15
3.7.1 View or dial an entry ............................. 15
3.7.2 Copy a Redial list number to the phonebook ...................................... 15
3.7.3 Delete an entry ...................................... 15
3.7.4 Delete the entire Redial list ................... 16
4
Lock/unlock the keypad ...................................16
Paging/Find handset........................................16
4. Phonebook .................................................... 17
Store a name and number...............................17
View or dial an entry ........................................17
Edit a name and number .................................18
Delete an entry ................................................18
5. Handset settings .......................................... 19
Handset ringer volume ....................................19
Handset ringer melody ....................................19
Auto answer.....................................................19
Handset name .................................................19
Language.........................................................20
Key beep .........................................................20
Battery low warning beep ................................20
Out of range warning beep ..............................20
Keypad lock using the menu ...........................21
6. Base settings ................................................ 21
Base ringer volume..........................................21
Base ringer melody..........................................21
Change base PIN code ...................................22
Dial mode ........................................................22
Recall mode.....................................................22
Restore default settings...................................22
6.7
Emergency default...........................................23
Eco mode ........................................................23
Default settings................................................24
7. Clock & alarm ............................................... 24
Set the date .....................................................24
Set the time .....................................................24
Set alarm .........................................................25
Switch off alarm ring........................................25
8. Caller ID and the Calls list........................... 25
Caller ID ..........................................................25
Calls list ...........................................................26
8.2.1 View the Calls list ..................................26
8.2.2 Dial a number in the Calls list ................26
8.2.3 Copy a Calls list number to the phonebook .......................................26
8.2.4 Delete an entry ......................................27
8.2.5 Delete the entire Calls list ......................27
9. Using additional handsets .......................... 27
Registering an additional handset ...................27
Select a base...................................................28
De-register a handset......................................29
10. Help................................................................29
11. General information .....................................31
5
1. Getting started
IMPORTANT
Do not place your S12 in the bathroom or other humid areas.
Location
You need to place your S12 base within 2 metres of the mains power and telephone wall sockets so that the cables will reach. The socket-outlet shall be installed near the equipment and shall be easily accessible.
Make sure that it is at least 1 metre away from other electrical appliances to avoid interference. Your S12 works by sending radio signals between the handset and base. The strength of the signal depends on where you place the base.
Placing it as high as possible ensures the best signal.
HANDSET RANGE
The unit has a range of up to 300 metres outdoors when there is a clear line of sight between the base and handset. Any obstruction between the base and handset will reduce the range significantly. With the base indoors and the handset either indoors or outdoors, the range will normally be up to 50 metres.
Thick concrete and stone walls can severely affect the range.
SIGNAL STRENGTH
The icon on your handset indicates that you are within range of the base. When out of range of the base, the icon flashes. If you are on a call, you will hear a warning beep.
6
The line will hang up if the handset moves out of range of the base. Move closer to the base. The handset will automatically reconnect to the base.
Setting up
IMPORTANT
The base station must be plugged into the mains power at all times. Do not connect the telephone line cord into the wall socket until the handset is fully charged. Use only the power adaptor and telephone line cord supplied with the product.
Connecting the base
1. Plug the telephone line cord into the socket marked on the underside of the base.
2. Plug the power adaptor into the socket marked on the underside of the base and plug the other end into the mains power wall socket. Switch on the mains power.
Getting started
Installing and charging the handset
1. Remove the battery cover from the back of the handset and insert the rechargeable Ni-MH battery cells supplied. Please note the ’+’ and ’-’ markings inside the battery compartment and insert in the correct direction.
2. Clip the battery cover back into place.
3. If you are charging the batteries for the first time, place the handset on the base to charge for at least 24 hours continuously.
4. When the handset is fully charged, icon will appear steady on the display. Plug the other end of the telephone line cord (make sure that one end is already plugged into the base) into the telephone wall socket.
Connecting the handset and charger
(for multi-pack only)
If you have purchased a multiple pack, you will need to carry out this process for all the handsets and chargers.
1. Plug the power adaptor into the socket marked on the underside of the charger and plug the other end into the mains power wall socket.
2. Remove the battery cover from the back of the handset and insert the 2 x AAA NiMH rechargeable batteries supplied. Please note the ’+’ and ’-’ markings inside the battery compartment and insert in the correct direction.
3. Clip the battery cover back into place.
4. If you are charging the batteries for the first time, place the handset on the charger to charge for at least 24 hours continuously.
5. When the handset is fully charged, appear steady on the display.
icon will
The display will show the time and handset number
(e.g. 2) to indicate that it is registered to the base.
IMPORTANT
Warning! Use only the approved rechargeable Ni-MH battery cells (2 x AAA Ni-MH 450mA rechargeable batteries) supplied with your S12.
Getting started 7
BATTERY LOW WARNING
If icon flashes on the display and you hear a warning beep every minute during a call, you will need to recharge the handset before you can use it again.
When charging, icon will scroll on the display.
BATTERY PERFORMANCE
In ideal conditions, fully charged batteries should give up to
10 hours talk time or up to 200 hours standby time on a single charge
1
.
Note that new batteries do not reach their full capacity until they have been put to normal use for several days.
To keep your batteries in the best condition, leave the handset off the base for a few hours at a time.
Running the batteries right down at least once a week will help them last as long as possible.
The charge capacity of rechargeable batteries will reduce with time as they wear out, giving the handset less talk/ standby time. Eventually they will need to be replaced.
After charging your handset for the first time, subsequent charging time is about 6–8 hours a day. Batteries and handset may become warm during charging. This is normal.
1
All talk and standby times are approximate and depend on features selected and usage pattern.
Date and time
If you have subscribed to a Caller ID Service, the date and time is set automatically for all handsets when you receive your first call.
If you do not have Caller ID service, you can set the date and time manually.
Set the date manually
1. Press m
, scroll d
to
DATE-TIME
and press m
.
The display shows
DATE SET
.
2. Press m
to select.
3. Enter the date (e.g. 12--08 for 12th of August) and press m
to confirm.
Set the time manually
1. Press m
, scroll d
to
DATE-TIME
and press m
.
2. Scroll d
to
CLOCK SET
and press m
.
3. Enter the time in 24 hour format (e.g. 18--30 for 6:30pm) and press m
to confirm.
Your S12 is now ready for use.
8 Getting started
2. Getting to know your phone
Overview of your handset
Getting to know your phone
A Earpiece
B Display
See page 10 for an overview of the display icons.
C Up
During a call, press to increase earpiece volume, page 13.
When the phone is ringing, press to increase the handset
Press to scroll through the menu options, redial list, calls list and phonebook entries.
D Menu / OK
Press to open the Menu, page 11.
Press to select menu options and to confirm a displayed option.
/
Press to switch handsfree on or off during a call.
F * / Keypad lock
Press and hold to lock the keypad, page 16.
To unlock, press any key and follow the on screen instructions.
G Recall
Use with switchboard/PABX services and some network services.
H Redial
In standby mode, press to open the redial list.
I Phonebook / Exit
In standby mode, press to open the phonebook menu, page 17.
When viewing the redial/calls list or when editing, press to exit and return to standby.
9
J Calls list / Down
In standby mode, press to open the calls list, page 26.
During a call, press to decrease earpiece volume, page 13.
When the phone is ringing, press to decrease the handset
Press to scroll through the menu options, redial list, calls list and phonebook entries.
K End Call / Exit / Switch Handset on/off
Press and hold for 3 seconds to switch off the handset.
L
Intercom
Used to make internal calls and transfer calls to other S12
handsets registered to the base, page 13.
M Microphone
Handset LCD Display
Eco mode
Circle around appears when Eco mode is ON
Battery status
Scrolls when charging
Time or Handset name
In standby mode, press and hold
0
to switch handset idle screen between handset name or time.
10
Display icons
Flashes to indicate an incoming external call
External call in progress
Flashes to indicate an incoming internal call
Internal call in progress
3-way call in progress or transfer an external call to another S12 handset registered to the base
Eco mode is ON
Flashes to indicate new voicemail messages received
Off when you have no voicemail messages
Indicates signal strength
Flashes when handset is not registered to the base or if you go out of range
Hands-free mode is ON
Menu is opened
Phonebook is opened
Flashes to indicate new calls list entries received
1
Answered call (when viewing the Calls list)
1
Unanswered call (when viewing the Calls list)
1
Getting to know your phone
Keypad is locked
Displayed number is longer than 12 digits
The approximate power levels of your battery are indicated as follows:
Battery is fully charged
Battery is partially charged
Battery is running low
Flashes when battery is almost fully discharged
1
For this feature to work, you must subscribe to Caller ID
Service from your network operator. A subscription fee may be payable.
Overview of the base
A Page
In standby mode, press to ring the handset(s), page 16.
Press and hold to enter registration mode when registering
Navigating the menus
Your S12 has an easy to use menu system.
Each menu has a list of options, which you can see on the menu map on the following page.
When the handset is switched on and in standby:
1. Press m
to open the main menu.
2. Then use u
or d
buttons to scroll through the available options.
3. Press m
to select an option.
To return to the previous menu level, press
B
.
To exit the menu and return to standby, press n
.
NOTE
If no buttons are pressed for 20 seconds, the handset returns to standby automatically.
Getting to know your phone 11
Menu map
PHONEBOOK
ADD ENTRY
MODIFY ENTRY
DELETE ENTRY
SETUP
BASE VOLUME
BASE MELODY
DEL HANDSET
PIN CODE
DIAL MODE
RECALL
DEFAULT
ECO MODE
HANDSET
BEEP
INT RING VOL
EXT RING VOL
INT MELODY
EXT MELODY
AUTO ANSWER
NAME
LANGUAGE
KEYLOCK ?
DATE - TIME
DATE SET
CLOCK SET
ALARM SET
REGISTER
SELECT BASE
REG BASE
12 Getting to know your phone
3. Using the phone
NOTE
Your handset will automatically time the duration of all external calls. The call timer will display after the first 15 seconds of your call. When the call ends, the total duration of your talk time is shown for 5 seconds.
3.1
Switch the handset on / off
Press and hold n
to switch the handset on or off.
3.2
Calls
3.2.1
Make a call
1. Press
<
.
2. When you hear the dial tone, dial the number.
3.2.2
Preparatory dialling
1. Dial the number first. If you make a mistake press
B
to delete the last digit.
2. Press
<
to dial.
3.2.3
End a call
Press n
, or place the handset back on the base or charger.
3.2.4
Receive a call
When you receive an external call, the phone rings and icon flashes on the display.
1. If the handset is off the base then press
<
to answer the call, or if the handset is on the base simply lift the handset to answer the call.
NOTE
If you prefer to press
<
when you lift up the handset to answer a call, you will need to switch Auto answer off, see
3.3
Adjust the earpiece volume
During a call, press u
or d
to increase or decrease the volume. There are 5 levels to choose from.
3.4
Secrecy
You can mute your handset so that you can talk to someone nearby without your caller hearing.
1. During a call, press m
. The display shows
MUTE
and your caller cannot hear you.
2. Press m again to resume your call.
3.5
Intercom
3.5.1
Make an internal call
If you have more than one handset registered to the base, you can make internal calls between two handsets.
icon is displayed to indicate an internal call.
Using the phone 13
1. Press
I
followed by the number (1-5) of the handset you want to call.
3.5.2
Receive an internal call
When you receive an internal call, icon flashes and the handset number that is calling you is displayed.
1. Press
<
to answer the call.
3.5.3
Transfer a call
You can transfer an external call to another handset registered to the base.
During an external call:
1. Press
I
followed by the handset number (1-5) that you want to transfer to.
2. When the other handset answers, press n
to complete the transfer.
NOTE
If there is no answer from the other handset and you wish to return to your external caller, press
I
.
Your external call resumes automatically after 30 seconds if there is no answer.
3.5.4
3-way conference call
You can hold a 3-way conference call between 2 internal callers and 1 external caller.
During a call with an external caller:
14
1. Press
I
followed by the handset number (1-5) that you want to establish a conference call.
2. When the other handset answers, press
#
to connect all three callers to begin the conference call.
icon is displayed.
3. If there is no answer from the other handset, press return to your external caller.
I
to
4. Press n
to end the call.
3.6
Hands-free speakerphone
Hands-free lets you talk to your caller without holding the handset. It also enables other people in the room to listen to the conversation over the loudspeaker.
3.6.1
Make a hands-free call
1. Dial the number and then press
<
twice.
icon is displayed and you will hear the call over the handset loudspeaker.
2. Press
<
to switch the call between the earpiece and the loudspeaker.
3. Press n
to end the call.
NOTE
During a hands-free call, press
u
or
d
to adjust the volume.
Using the phone
3.6.2
Answer a call hands-free
If the handset is on the base and auto answer is switched on, lift the handset and press
<
.
If the handset is off the base or auto answer is switched off, press
<
twice to answer the call.
3.6.3
Switch to hands-free during a call
During a call, press
<
to put the call on the loudspeaker.
To switch hands-free off and return the call to the earpiece, press
<
again.
3.7
Redial
The last 10 entries dialled are stored in the redial list.
3.7.1
View or dial an entry
1. Press
S
to open the Redial list.
2. Scroll u
or d
to the entry you want.
3. Press
<
to dial the displayed entry or press n
to return to standby.
NOTE
If the caller’s number exactly matches an entry stored in the phonebook, the name is displayed. Press
m
to see the caller’s number.
3.7.2
Copy a Redial list number to the phonebook
1. Press
S
to open the Redial list.
2. Scroll u
or d
to the entry you want.
3. Press m
.
The display shows
ADD ?
.
4. Press m
again.
The display shows
NAME ?
.
5. Enter the name and press m
. The number is displayed.
6. Edit the number if necessary, then press m
.
7. Press u
or d
to select the ringer melody you want and press m
. The number is stored.
NOTE
See “ENTERING NAMES” and “WRITING TIPS” on page 17.
3.7.3
Delete an entry
1. Press
S
to open the Redial list.
2. Scroll u
or d
to the entry you want and press
B
.
The display shows
DELETE ?
.
3. Press m
to confirm or
B
to cancel.
Using the phone 15
3.7.4
Delete the entire Redial list
1. Press
S
to open the Redial list.
2. Press and hold
B
.
The display shows
DELETE ALL ?
.
3. Press m
to confirm or
B
to cancel.
3.8
Lock/unlock the keypad
You can lock the keypad so that it cannot be operated accidentally while carrying it around.
NOTE
When the keypad is locked, you can still answer incoming calls and operate the handset as normal. When the call ends, the keypad lock comes on again.
1. Press and hold
*
.
icon is displayed.
2. To unlock the keypad, press any key on your handset.
The display shows
PRESS *
.
3. Press
*
within 3 seconds.
3.9
Paging/Find handset
You can alert a handset user that they are wanted or locate a missing handset.
Paging calls cannot be answered by a handset.
1. Press a
on the base. All handsets registered to the base will ring.
2. To stop the ringing, press a
on the base again or press any button on the handset.
16 Using the phone
4. Phonebook
You can store up to 50 names and numbers in the phonebook. Names can be up to 12 characters long and numbers up to 24 digits. You can also select different ringer melodies for the phonebook entries.
4.1
Store a name and number
If you have subscribed to Caller ID Service and wish to display the name of your caller instead of the number, save the full telephone number including the area code to your phonebook.
You can store multiple entries with the same number.
However, to prevent unnecessary duplicated entries, you can only store the same name once.
1. Press m
, the display shows
PHONEBOOK
and press m
.
The display shows
ADD ENTRY
.
2. Press m
to select.
The display shows
NAME ?
.
3. Enter the name and press
The display shows m
NUMBER ?
.
.
4. Enter the number and press m
.
The display shows
MELODY 1
.
5. Press u
or d
to select the ringer melody you want and press m
.
The display shows
ADD ENTRY
.
6. Enter the next name and number entry that you wish to store in your phonebook or press
B
twice to return to standby.
ENTERING NAMES
Use the keypad letters to enter names, e.g. to store TOM:
Press
8
once to enter T.
Press
6
three times to enter O.
Press
6
once to enter M.
WRITING TIPS
Press
B
to delete the last character or digit.
Press
u
or
d
to move between characters.
Press
1
to insert a space.
Use
1
twice to insert a dash.
4.2
View or dial an entry
1. Press
B
.
icon is displayed.
2. Scroll u
or d
to the entry you want.
OR
Phonebook 17
Enter the first letter of the name to search alphabetically.
The first name that starts with this letter or the nearest letter in the alphabet will be displayed.
Scroll u
or d
to the entry you want.
3. Press
<
to dial or n
to return to standby.
NOTE
When the name is displayed, you can switch between the name and number by pressing
m
.
4.3
Edit a name and number
1. Press m
, the display shows
PHONEBOOK
and press m
.
2. Scroll d
to
MODIFY ENTRY
and press m
.
3. Scroll u
or d
to the entry you want to edit, or search alphabetically and press m
.
The existing name is displayed.
4. Press
B
to delete the name if required, then enter the new name and press m
.
The existing number is displayed.
5. Press
B
to delete the number if required, then enter the new number and press m
.
6. Scroll u
or d
to select a new ringer melody and press m
.
The display shows
ADD ENTRY
.
7. Enter the next name and number entry you wish to store in your phonebook or press
B
twice to return to standby.
4.4
Delete an entry
1. Press m
, the display shows
PHONEBOOK
and press m
.
2. Scroll d
to
DELETE ENTRY
and press m
.
3. Scroll u
or d
to the entry you want to delete, or search alphabetically and press m
.
The display shows
CONFIRM ?
.
4. Press m
to confirm or
B
to cancel.
18 Phonebook
5. Handset settings
5.1
Handset ringer volume
You can adjust the ring volume and set different volume levels for your internal and external calls. Choose from 5 volume levels or Off.
1. Press m
, scroll d
to
HANDSET
and press m
.
2. Press u
or d
to select
INT RING VOL
or
EXT RING VOL
and press
3. Press m
.
u
or d
to select the volume (1 - 5 or
OFF
) .
4. Press m
to confirm or
B
to return to the previous menu.
NOTE
When the phone is ringing, you can adjust the ringer volume by pressing
u
or
d
.
5.2
Handset ringer melody
You can set different ringer melodies for your internal and external calls. Choose from 10 different ringer melodies.
You will hear a sample ring as you scroll to each ring melody.
1. Press m
, scroll d
to
HANDSET
and press m
.
2. Press u
or d
to select
INT MELODY
or
EXT MELODY
and press
3. Press m
.
u
or d
to select the ringer melody (1 - 10).
4. Press m
to confirm or
B
to return to the previous menu.
Handset settings
NOTE
If you subscribe to your network providers caller ID service, calls from the numbers that you have stored in the phonebook will ring using the ringer melody you have set when you store the entry.
5.3
Auto answer
Your phone is set to answer calls by lifting the handset off the base or charger. You can switch this feature off so that calls can only be answered by pressing
<
.
1. Press m
, scroll d
to
HANDSET
and press m
.
2. Scroll d
to
AUTO ANSWER
and press m
.
3. Press u
or d
to select
ON
or
OFF
and press m
to confirm.
5.4
Handset name
If you are using more than one handset with your S12 base, you can set a personalized name for each handset to easily distinguish between them.
A name can be up to 10 characters long.
1. Press m
, scroll d
to
HANDSET
and press m
.
2. Scroll d
to
NAME
and press m
.
3. Enter the new handset name and press m
to confirm.
Delete the current name by pressing
B
.
19
NOTE
The handset name will only be displayed for approximately 20 seconds when no button is pressed. If you make a mistake, press
B
to delete the last character or digit.
See “ENTERING NAMES” and “WRITING TIPS” on page 17.
5.5
Language
1. Press m
, scroll d
to
HANDSET
and press m
.
2. Scroll d
to
LANGUAGE
and press m
.
3. Press u
or d
to select your preferred language and press m
to confirm.
5.6
Key beep
When you press a button on the handset keypad, you will hear a beep. You can switch these beeps on or off.
1. Press m
, scroll d
to
HANDSET
and press m
.
The display shows
BEEP
.
2. Press m
to select.
The display shows
KEYTONE
.
3. Press m
to select.
4. Press u
or d
to select
ON
or
OFF
and press m
to confirm.
20
5.7
Battery low warning beep
When the battery is almost fully discharged, you will hear a warning beep every minute during a call. You can switch these beeps on or off.
1. Press m
, scroll d
to
HANDSET
and press m
.
The display shows
BEEP
.
2. Press m
to select.
3. Scroll d
to
LOW BATTERY
and press m
.
4. Press u
or d
to select
ON
or
OFF
and press m
to confirm.
5.8
Out of range warning beep
If the handset goes out of range, you will hear warning beeps during a call. You can switch these beeps on or off.
1. Press m
, scroll d
to
HANDSET
and press m
.
The display shows
BEEP
.
2. Press m
to select.
3. Scroll d
to
OUT RANGE
and press m
.
4. Press u
or d
to select
ON
or
OFF
and press m
to confirm.
Handset settings
5.9
Keypad lock using the menu
You can use the menu to lock the keypad.
1. Press m
, scroll d
to
HANDSET
and press m
.
2. Scroll d
to
KEYLOCK ?
and press m
to confirm.
icon is displayed.
NOTE
To unlock the keypad, press any button on the keypad, then press
*
within 3 seconds.
6. Base settings
6.1
Base ringer volume
Choose from 5 volume levels or Off.
1. Press m
, scroll d
to
SETUP
and press m
.
The display shows
BASE VOLUME
.
2. Press m
.
3. Press u
or d
to select the volume (1 - 5 or
OFF
).
4. Press m
to confirm or
B
to return to the previous menu.
6.2
Base ringer melody
Choose from 5 different base ringer melodies.
You will hear a sample ring as you scroll to each ringer melody.
1. Press m
, scroll d
to
SETUP
and press m
.
2. Scroll d
to
BASE MELODY
and press m
.
3. Press u
or d
to select the ringer melody (1 - 5).
4. Press m
to confirm or
B
to return to the previous menu.
Base settings 21
6.3
Change base PIN code
Some functions are protected by a 4 digit PIN code which must be entered if you want to change the settings. The default PIN is 0000. You can change this to your own preferred number.
When you enter a PIN, the digits are shown as ****.
1. Press m
, scroll d
to
SETUP
and press m
.
2. Scroll d
to
PIN CODE
and press m
.
3. Enter the 4 digit PIN code (default = 0000) and press m
.
4. Re-enter the new PIN again and press m
to confirm.
5. The display shows
RETYPE
. Re-enter the new PIN again and press m
to confirm.
IMPORTANT
If you change the PIN code, please keep a record of the new number.
6.4
Dial mode
Your S12 is set to tone dialling. You should only need to change this if connected to an older type of switchboard/PBX which requires Pulse dialling.
1. Press m
, scroll d
to
SETUP
and press m
.
2. Scroll d
to
DIAL MODE
and press m
.
3. Press u
or d
to select
TONE DIAL
or
PULSE DIAL
and press m
to confirm.
22
6.5
Recall mode
Depending on your country and network operator, your S12 has the recall time set as 600 ms (TIMED BR, 2). It is unlikely that you need to change this setting unless advised to do so.
1. Press m
, scroll d
to
SETUP
and press m
.
2. Scroll d
to
RECALL
and press m
.
3. Press u
or d
to select
TIMED BR,1
(short flash time) or
TIMED BR,2
(long flash time) and press m
to confirm.
6.6
Restore default settings
You can restore your S12 to its default (original) settings.
All the handsets that are registered to the base will be retained.
IMPORTANT
Resetting your phone to its default settings will delete all entries in the Phonebook and Calls list. All handset and base settings will also be reset.
1. Press m
, scroll d
to
SETUP
and press m
.
2. Scroll d
to
DEFAULT
and press m
.
3. Enter the 4 digit PIN code (default = 0000) and press
The display shows
CONFIRM ?
.
m
.
4. Press m
to confirm or
B
to return to the previous menu.
Your S12 will restart automatically.
Base settings
6.7
Emergency default
If you have lost your PIN code, you can still restore your S12 to its default settings.
1. Remove the batteries from the handset.
2. Press and hold
*
while replacing the batteries.
The display shows
DEFAULT
.
3. Press m
to confirm. Your S12 will restart automatically.
6.8
Eco mode
Your S12 offers ECO mode function which reduces the transmitted power and energy consumption when switched on.
To switch Eco mode on:
1. Press m
, scroll d
to
SETUP
and press m
.
2. Scroll d
to
ECO MODE
and press m
.
3. Press u
or d
to select
ON
or
OFF
and press m
to confirm.
Eco mode
ON
When Eco mode is switched off, the circle around disappears.
NOTE
When ECO mode is set to ON, the handset range will be reduced.
Base settings 23
6.9
Default settings
Low battery beeps
Out of range warning beeps
Key beep
Auto answer
Internal melody
Internal volume
External melody
External volume
Ear volume
Base melody
Base ringer volume
Phonebook
Calls list
Redial list
PIN code
Dial mode
Recall mode
Eco mode
Keypad lock
3
3
1
3
ON
ON
ON
ON
3
2
3
Empty
Empty
Empty
0000
Tone
TIMED BR, 2
(600 ms)
OFF
OFF
24
7. Clock & alarm
If you have subscribed to Caller ID Service, the date and time will be set on all your handsets whenever a call is received. You can also manually set the date and time on the individual handsets.
7.1
Set the date
1. Press m
, scroll d
to
DATE-TIME
and press m
.
The display shows
DATE SET
.
2. Press m
to select.
3. Enter the date (e.g. 12--08 for 12th of August) and press m
to confirm.
7.2
Set the time
1. Press m
, scroll d
to
DATE-TIME
and press m
.
2. Scroll d
to
CLOCK SET
and press m
.
3. Enter the time in 24 hour format (e.g. 18--30 for 6:30pm) and press m
to confirm.
Clock & alarm
7.3
Set alarm
Each handset can have a different alarm setting.
1. Press m
, scroll d
to
DATE-TIME
and press m
.
2. Scroll d
to
ALARM SET
and press m
.
3. Press u
or d
to select
ON
or
OFF
and press m
to confirm.
4. If you select
ON
, enter the time in 24 hour format (e.g.
07--30 for 7:30am) and press m
to confirm.
7.4
Switch off alarm ring
When the alarm sounds, press any button to switch it off.
NOTE
If you are using the handset to make a call when the alarm ring is due, you will hear a beep in the earpiece.
8. Caller ID and the Calls list
IMPORTANT
To use Caller ID, you must first subscribe to the service from your network provider. A subscription fee may be payable.
To ensure that the caller's name is displayed, make sure you have stored the full telephone number, including the area code in the phonebook.
If the caller’s number is stored in the phonebook, the name assigned to it will be displayed.
If the call is a withheld call,
WITHHELD
will be displayed.
If the number is unavailable,
UNAVAILABLE
will be displayed.
If the call is from an international number, displayed.
INT’L
will be
If the call is from the operator,
OPERATOR
will be displayed.
If the call is from a payphone,
PAYPHONE
will be displayed.
If the call is from a ringback request,
RINGBACK
will be displayed.
8.1
Caller ID
If you have subscribed to a Caller ID Service, you will be able to see your caller’s number on your handset (provided it is not withheld) prior to answering the call. The display can show the first 12 digits or characters of the phone numbers and names.
Caller ID and the Calls list 25
If your caller’s name and number are stored in the phonebook and a name/number match is found, you will see the caller’s name on the display instead.
8.2
Calls list
The Calls list stores details of your last 40 received calls, including the phone number and date and time of the call.
The Calls list also alerts you when you have unanswered calls.
The caller’s details are stored in the Calls list whether or not you have answered the call. The list is shared by all handsets registered to the base. When the list is full, and a new call is received, the oldest entry will be deleted automatically.
When a new call is received in the Calls list, icon will flash on the display in standby mode to alert you. When you have viewed the new call, will remain.
icon disappears but icon
8.2.1
View the Calls list
1. Press d
to open the Calls list. If there are no calls in the list, the display shows
EMPTY
.
2. Press u
or d
to scroll through the list.
• If the call was answered, icon is displayed as you scroll to the entry. If the call was unanswered, icon is displayed as you scroll to the entry. When you reach the end of the list, the handset will beep.
26
• If the caller’s number exactly matches an entry stored in the phonebook, the display will alternate between the name and the number. Press m
to see the caller’s number.
• If the telephone number is longer than 12 digits, icon is displayed. Press m
to see the remaining digits.
• Press m
again to see the time and date of the call.
• Press m
again to access the option to store the entry in your phonebook.
8.2.2
Dial a number in the Calls list
1. Press d
to open the Calls list.
2. Scroll u
or d
to the entry you want.
3. Press
<
to dial the displayed entry.
8.2.3
Copy a Calls list number to the phonebook
1. Press d
to open the Calls list.
2. Scroll u
or d
to the entry you want.
3. Press m
repeatedly until the display shows
ADD ?
.
4. Press m
again.
The display shows
NAME ?
.
5. Enter the name and press m
.
The number is displayed.
Caller ID and the Calls list
6. Edit the number if necessary, then press m
.
7. Press u
or d
to select the ringer melody you want and press m
. The number is stored.
NOTE
See “ENTERING NAMES” and “WRITING TIPS” on page 17.
8.2.4
Delete an entry
1. Press d
to open the Calls list.
2. Scroll u
or d
to the entry you want and press
B
.
The display shows
DELETE ?
.
3. Press m
to confirm or
B
to cancel.
8.2.5
Delete the entire Calls list
1. Press d
to open the Calls list.
2. Press and hold
B
.
The display shows
DELETE ALL ?
.
3. Press m
to confirm or
B
to cancel.
9. Using additional handsets
You can register up to five handsets to your S12 base to extend your phone system without having to install extension sockets for each new phone.
Each S12 handset can be registered with up to four bases.
You can then select the base you prefer to use.
If you have purchased a S12 multiple pack, all additional handsets come pre-registered to the base.
If you have purchased an additional handset separately, you must register it to your S12 base before it can be used.
9.1
Registering an additional handset
NOTE
Handset batteries must be fully charged before you start to register. Hold your handset close to the base during the registration process.
Handsets that were supplied with your S12 base are already pre-registered.
On the base:
1. Press and hold a
for 3 seconds until you hear two beeps. The base will remain in registration mode for 90 seconds.
Using additional handsets 27
On the handset:
1. Press m
, scroll d
to
REGISTER
and press m
.
2. Scroll d
to
REG BASE
and press m
.
3. Enter the base number (1 - 4).
The base numbers that are already in use flashes. The display shows
SEARCHING...
.
4. When the handset finds the base signal, the display shows
SEARCHING...X
, where
X
indicates the base identification number.
5. The display will ask for the PIN to be entered. Enter the
4 digit PIN code (default = 0000) and press m
.
You will hear a beep if the registration is successful.
The handset is automatically assigned an available handset number. Use this number when making internal calls.
NOTE
If registration is not successful the first time, please repeat the process again in case the base registration period ran out of time. If the base is not found after a few seconds, the handset returns to standby. Try registering again.
If there are already 5 handsets registered to the base, the registration will fail. You must de-register another handset before you can register a new one.
28
9.2
Register a different make of handset to your S12 base
IMPORTANT
DECT GAP Profile only guarantees that basic calling functions will work correctly between different makes/types of handset and base. There is a possibility that certain devices such as Caller ID will not work correctly.
On the base:
1. Press and hold a
for 3 seconds until you hear two beeps. The base will remain in registration mode for 90 seconds.
On the handset:
Follow the registration instructions given in your handset’s user guide.
9.3
Select a base
If your S12 handset is registered to more than one base (e.g. one at work and one at home), you can select which base to use.
Each handset can be registered with up to four bases.
1. Press m
, scroll d
to
REGISTER
The display shows
SELECT BASE
.
and press m
.
Using additional handsets
2. Press m
. All the bases that your handset has been registered to will be displayed, e.g.
BASE 1 2 3 4
. The currently selected base number flashes.
3. Enter the base number that you want to use.
Alternatively, press u
or d
to scroll to
AUTO
.
4. Press m
to confirm. You will hear a confirmation beep and the display will return to the previous menu.
NOTE
If you select
AUTO
, your handset will automatically search for and connect to the base with the strongest signal.
9.4
De-register a handset
Use one handset to de-register another. You cannot de-register the handset that you are using.
1. Press m
, scroll d
to
SETUP
and press m
.
2. Scroll d
to
DEL HANDSET
and press m
.
3. Enter the 4 digit PIN code (default = 0000) and press m
.
4. Enter the handset number that you want to de-register.
You will hear a confirmation beep and the display will return to the previous menu.
10. Help
No dial tone
• Use only the telephone line cord supplied.
• Check that the telephone line cord is connected properly.
• Check that the mains power is connected properly and switched on.
No display
• Check that the batteries are inserted correctly and fully charged. Use only approved rechargeable batteries supplied.
• Check that the handset is switched on. Press and hold n
.
• Reset the base by removing the batteries and disconnecting the mains power. Wait for around 15 seconds before connecting it again. Allow up to one minute for the handset and base to synchronize.
icon flashes
• Handset is out of range. Move closer to the base.
• Make sure that the handset is registered to the base, see
• Check that the mains power is connected properly and switched on.
Keypad does not seem to work
• Check that the keypad lock is not on, see page 16.
Help 29
icon is not scrolling during charge
• Adjust the handset slightly on the base.
• Clean the charging contacts with a cloth moistened with alcohol.
• Check that the mains power is connected properly and switched on.
• The battery is full. When the handset is fully charged,
icon will appear steady on the display.
No Caller ID
• Check your subscription with your network operator, see
• The caller may have withheld their number.
• The record cannot be found in your phonebook. Check that you have the correct name/number stored in your phonebook, with the full area code.
I have forgotten my PIN!
• Restore your S12 to its default settings, see “6.7
Cannot register a handset to the base
• You can register up to a maximum of 5 handsets to a S12 base. You must de-register a handset in order to register
• Check that you have entered the correct PIN code
(default = 0000).
• Check that you are at least one metre away from other electrical equipment to avoid interference when registering.
Handset does not ring
• The handset ringer volume may be set to Off, see
Base unit does not ring
• The base ringer volume may be set to Off, see page 21.
Noise interference on my phone or on other electrical equipment nearby
• Place your S12 at least one metre away from electrical appliances or any metal obstructions to avoid any risk of interference.
30 Help
11. General information
IMPORTANT
This equipment is not designed to make emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks and private switchboards in
Vietnam.
Important safety instructions
Follow these safety precautions when using your phone to reduce the risk of fire, electric shock, and injury to persons or property:
1. Keep all slits and openings of the phone unblocked. Do not set the phone on a heating register or over a radiator. Ensure that proper ventilation is provided at the installation site.
2. Do not use while wet or while standing in water.
3. Do not use this product near water (for example, near a bath tub, kitchen sink, or swimming pool).
4. Do not allow anything to rest on the power cord. Place the power cord so that it will not be walked on.
5. Never insert objects of any kind into the product vents as that may result in fire or electric shock.
6. Unplug this product from the wall outlet before cleaning.
Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
7. Do not disassemble this product. If service or repair work is required, contact the customer service helpline found in this user's Guide.
8. Do not overload wall outlets and extension cords.
9. Avoid using during an electrical storm. Use a surge protector to protect the equipment.
10. Do not use this phone to report a gas leak, especially if you are in the vicinity of the gas line.
CAUTION
To reduce the risk of fire, use only the supplied power adaptor.
Unplug this cordless phone immediately from an outlet if:
• The power cord or plug is damaged or frayed.
• Liquid has been spilled on the product.
• The product has been exposed to rain or water. Do not retrieve the handset or base until after you have unplugged the power and phone from the wall. Then retrieve the unit by the unplugged cords.
• The product has been dropped or the cabinet has been damaged.
• The product exhibits a distinct change in performance.
General information 31
Installation Guidelines
1. Read and understand all instructions and save them for future reference.
2. Follow all warnings and instructions marked on the product.
3. Do not install this product near a bath tub, sink, or shower.
4. Operate this phone using only the power source that is indicated on the marking label. If you are unsure of the power supply to your home, consult with your dealer or local power company.
5. Do not place this product on an unstable cart, stand, or table. This product may fall, causing serious damage to the product.
6. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work to restore the product to normal operation.
7. Clean this product with a soft, damp cloth. Do not use chemicals or cleaning agents to clean this phone.
8. Use only the power supply that came with this unit.
Using other power supplies may damage the unit.
9. Because this phone operates on electricity, you should have at least one phone in your home that could operate without electricity in the case the power in your home goes out.
32
10. To avoid interference to nearby appliances, do not place the base of the phone on or near a TV, microwave oven, or VCR.
Battery Safety Instructions
• Do not burn, disassemble, mutilate, or puncture the battery. The battery contains toxic materials that could be released, resulting in injury.
CAUTION
There is a risk of explosion if you replace the battery with an incorrect battery type. Use only the battery pack that came with your phone or an authorized replacement recommended by the manufacturer.
• Keep battery packs out of the reach of children.
• Remove battery packs if storing over 30 days.
• Do not dispose of battery packs in fire, which could result in explosion.
• The rechargeable battery packs that power this product must be disposed of properly and may need to be recycled. Refer to your battery’s label for battery type.
Contact your local recycling center for proper disposal methods.
SAVE THESE INSTRUCTIONS
General information
Cleaning
• Clean the handset and base (or charger) with a damp
(not wet) cloth, or an anti-static wipe.
• Never use household polish as this will damage the product. Never use a dry cloth as this may cause static shock.
Environmental
• Do not expose to direct sunlight.
• The handset may become warm when the batteries are being charged or during prolonged periods of use. This is normal. However, we recommend that to avoid damage, do not place the product on antique/veneered wood.
• Do not place your product on carpets or other surfaces which generate fibres, or place it in locations preventing the free flow of air over its surfaces.
• Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms.
• Do not expose your product to fire, explosives or other hazardous conditions.
• There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord during an electrical storm.
General information
Product disposal instructions
Product disposal instructions for residential users
When you have no further use for it, please remove any batteries and dispose of them and the product according to your local authority’s recycling processes. For more information, please contact your local authority or the retailer where the product was purchased.
Product disposal instructions for business users
Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal.
Consumer Products and Accessories
Warranty
Thank you for purchasing this Motorola branded product manufactured under license by Suncorp Technologies
Limited, 3001-3005 China Resources Building, 26 Harbour
Road, Wan Chai, Hong Kong. ("SUNCORP")
What Does this Warranty Cover?
Subject to the exclusions contained below, SUNCORP warrants that this Motorola branded product ("Product") or certified accessory ("Accessory") sold for use with this product that it manufactured to be free from defects in materials and workmanship under normal consumer usage for the period outlined below. This Limited Warranty is your exclusive warranty and is not transferable.
33
Who is covered?
This warranty extends only to the first consumer purchaser, and is not transferable.
What will SUNCORP do?
SUNCORP or its authorized distributor at its option and within a commercially reasonable time, will at no charge repair or replace any Products or Accessories that does not conform to this limited warranty. We may use functionally equivalent reconditioned/ refurbished/ pre-owned or new Products,
Accessories or parts.
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT
LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, SHALL BE LIMITED TO THE DURATION OF
THIS LIMITED WARRANTY, OTHERWISE THE REPAIR OR
REPLACEMENT PROVIDED UNDER THIS EXPRESS
LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF
THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL
OTHER WARRANTIES, EXPRESS OF IMPLIED. IN NO
EVENT SHALL MOTOROLA OR SUNCORP BE LIABLE,
WHETHER IN CONTRACT OR TORT (INCLUDING
NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE
PURCHASE PRICE OF THE PRODUCT OR ACCESSORY,
OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF
REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF
34
INFORMATION OR OTHER FINANCIAL LOSS ARISING
OUT OF OR IN CONNECTION WITH THE ABILITY OR
INABILITY TO USE THE PRODUCTS OR ACCESSORIES
TO THE FULL EXTENT THESE DAMAGES MAY BE
DISCLAIMED BY LAW.
Some jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from one jurisdiction to another.
Products Covered
Consumer Products
Length of Coverage
One (1) year from the date of the products original purchase by the first consumer purchaser of the product.
Consumer Accessories
(battery, power supply(s) and line cords)
Ninety (90) days from the date of the accessories original purchase by the first consumer purchaser of the product.
Consumer Products and
Accessories that are
Repaired or Replaced
The balance of the original warranty or for ninety (90)
days from the date returned to the consumer, whichever is longer.
General information
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are covered by this limited warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of
Motorola or SUNCORP are excluded from coverage.
Use of Non-Motorola branded Products and
Accessories. Defects or damage that result from the use of
Non-Motorola branded or certified Products or Accessories or other peripheral equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than Motorola, SUNCORP or its authorized service centers, are excluded from coverage.
General information
Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola branded housings, or parts, are excluded from coverage.
Communication Services. Defects, damages, or the failure of Products or Accessories due to any communication service or signal you may subscribe to or use with the
Products or Accessories is excluded from coverage.
How to Obtain Warranty Service or Other
Information?
To obtain service or information, please call: +852 2185 1305.
Email: [email protected]
You will receive instructions on how to ship the Products or
Accessories at your expense and risk, to a SUNCORP
Authorized Repair Center.
To obtain service, you must include: (a) the Product or
Accessory; (b) the original proof of purchase (receipt) which includes the date, place and seller of the Product; (c) if a warranty card was included in your box, a completed warranty card showing the serial number of the Product; (d) a written description of the problem; and, most importantly;
(e) your address and telephone number.
35
Technical Information
How many telephones can I have?
All items of telephone equipment have a Ringer Equivalence
Number (REN), which is used to calculate the number of items which may be connected to any one telephone line.
Your S12 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephones may not ring.
With different telephone types, there is no guarantee of ringing, even when the REN is less than 4.
Any additional handsets and chargers that you register have a REN of 0.
Connecting to a switchboard
This product is intended for use within Vietnam for connection to the public telephone network.
Recall
You may need to use the recall function if you are connected to a switch. Contact your PABX supplier for further information.
36 General information
Manufactured, distributed or sold by Suncorp
Technologies Ltd. , official licensee for this product. MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of
Motorola Trademark Holdings, LLC. and are used under license. All other trademarks are the property of their respective owners.
© 2011 Motorola Mobility, Inc. All rights reserved.
Version 6 (VN)
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