Whirlpool | SUDS-MISER 6ALSS5233JQ0 | Use & care guide | Whirlpool SUDS-MISER 6ALSS5233JQ0 Use & care guide

Whirlpool SUDS-MISER 6ALSS5233JQ0 Use & care guide
®
SUDS-MISER®
AUTOMATIC WASHER
Use & Care Guide
For questions about features, operation/performance,
parts, accessories or service, call:
1-300-363-344 (Australia)
0-800-442-584 (New Zealand)
Table of Contents ................................................. 2
3951077B
TABLE OF CONTENTS
WASHER SAFETY ..........................................................................3
PARTS AND FEATURES................................................................4
WASHER USE.................................................................................5
Understanding Washer Cycles ....................................................5
Loading.........................................................................................5
Normal Sounds ............................................................................5
Starting Your Washer ...................................................................6
Selecting a Cycle and Time .........................................................7
Stain Removal Tips ......................................................................7
Using the SUDS-MISER® System................................................7
Extra Rinse and Spin....................................................................8
Drain and Spin..............................................................................8
Adding Liquid Fabric Softener .....................................................9
WASHER CARE .............................................................................9
Cleaning Your Washer .................................................................9
Water Inlet Hoses.........................................................................9
Vacation, Storage, and Moving Care...........................................9
TROUBLESHOOTING ....................................................................9
ASSISTANCE OR SERVICE.........................................................11
WARRANTY ..................................................................................12
2
WASHER SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all
safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or
“WARNING.” These words mean:
You can be killed or seriously injured if you don't
immediately follow instructions.
You can be killed or seriously injured if you don't
follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you
what can happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic
precautions, including the following:
■
Read all instructions before using the washer.
Do not wash articles that have been previously
cleaned in, washed in, soaked in, or spotted with
petrol, dry-cleaning solvents, other flammable, or
explosive substances as they give off vapours
that could ignite or explode.
■ Do not add petrol, dry-cleaning solvents, or other
flammable, or explosive substances to the wash
water. These substances give off vapours that
could ignite or explode.
■
Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer
is used near children.
■
Before the washer is removed from service or discarded,
remove the door or lid.
■
Do not reach into the washer if the drum, tub or agitator
is moving.
■
Do not install or store the washer where it will be exposed to the weather.
■
Do not tamper with controls.
■
Do not repair or replace any part of the washer or
attempt any servicing unless specifically recommended
in this Use and Care Guide or in published user-repair
instructions that you understand and have the skills to
carry out.
■
See Installation Instructions for grounding
requirements.
■
If the supply cord is damaged, it must be replaced by
the manufacturer or its service agent or a similarly qualified person in order to avoid a hazard.
■
■
Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been
used for 2 weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system has not
been used for such a period, before using the
washing machine, turn on all hot water taps and
let the water flow from each for several minutes.
This will release any accumulated hydrogen gas.
As the gas is flammable, do not smoke or use an
open flame during this time.
SAVE THESE INSTRUCTIONS
3
PARTS AND FEATURES
1.
2.
3.
4.
5.
6.
7.
Control panel
Model and serial number label
Agitator
Lid
Liquid bleach dispenser
Basket
Tub
Control panel
4
Other feature your washer may have
DURASMOOTH white porcelain basket
WASHER USE
Understanding Washer Cycles
When the Cycle Control knob is set to a number and pulled out,
the washer fills (to the selected load size) before agitation and
timing start. The washer begins agitating immediately after filling;
agitation occurs with the washer lid down.
During agitation, the agitator creates a continuous rollover action
that provides a thorough cleaning of the wash load.
After agitation starts, the Cycle Control knob turns clockwise until
it points to an Off area and the cycle ends.
NOTE: The washer pauses briefly throughout each cycle. These
pauses are normal for washer operation.
WASH
RINSE
Loading
For rated load capacity, refer to model and serial label/plate
which is located on your washer as shown in “Parts and
Features.”
Loading suggestions
For these suggested full-sized loads, set the LOAD SIZE selector
to the highest load size setting.
SUPER CAPACITY WASHERS
Heavy Work Clothes
3 pair pants
3 shirts
4 pair jeans
1 coverall
1 overall
Delicates
3 camisoles
1 quilted robe
4 slips
6 undergarments
2 sets of sleepwear
1 child’s outfit
Towels
10 bath towels
10 hand towels
14 wash cloths
1 bath mat
Mixed Load
3 double sheets
4 pillowcases
8 T-shirts
6 pair shorts
1. Fill
1. Fill
2. Wash selected
time
2. Rinse
3. Drain No
agitation†
3. Drain No
agitation
During washing
4. Spin
4. Spin-Spray rinse
During drain
2 shirts
2 blouses
8 handkerchiefs
Normal Sounds
Your new washer may make sounds your old one didn’t. Because
the sounds might be unfamiliar, you may be concerned about
them. These sounds are normal.
When you select a small load size setting, your washer has a
lower water level. This can cause a clicking sound from the upper
part of the agitator.
If water is drained quickly from your washer (depending on your
installation), you may hear air being pulled through the pump
during the end of draining.
5. Spin
After drain and before spin
When the cycle changes from draining to spinning, you may hear
gears engaging.
†
The Permanent Press cycle
partially drains, fills, agitates
briefly, and drains.
6. Off
5
■
Items should move easily through the wash water.
Overloading can cause poor cleaning.
■
To reduce wrinkling of permanent press clothes and some
synthetic knits, use a large load size to provide more space
(see step 5).
Starting Your Washer
2. (OPTIONAL) Pour measured liquid bleach into the liquid
bleach dispenser. Bleach will be dispensed automatically
during the wash part of the cycle.
Fire Hazard
Never place items in the washer that are
dampened with petrol or other flammable fluids.
No washer can completely remove oil.
Do not dry anything that has ever had any type of
oil on it (including cooking oils).
Doing so can result in death, explosion, or fire.
WARNING
Electrical Shock Hazard
Plug into an earthed plug socket outlet.
Do not remove earth pin.
Do not use an adaptor.
Do not use an extension cord.
Failure to follow these instructions can result in
death, fire, or electrical shock.
1. Measure detergent and pour it into the washer. If desired, add
powdered or liquid colour safe bleach. If the water
temperature is too low, dilute the detergent in warm water.
Add extra detergent for the Super Wash cycle. Follow
detergent manufacturer’s directions.
■
Drop a sorted load of clothes loosely into your washer.
■
Load evenly to maintain washer balance. Mix large and small
items. Larger items such as sheets should be added last.
6
■
Never use more than 250 mL (1 cup) for a full load. Use
less with a smaller load size.
■
Follow the manufacturer’s directions for safe use.
■
To avoid spilling, use a cup with a pouring spout. Do not
let bleach splash, drip, or run down into the washer
basket.
■
Use only liquid bleach in this dispenser.
3. Close the washer lid.
4. Turn the LOAD SIZE selector to the correct setting for your
wash load and the type of fabric being washed.
■
Choose a load size that allows the load to move freely for
best fabric care. See "Loading."
■
You may change the load size selection after the washer
has started filling by turning the selector to a different
setting.
5. Set the TEMPERATURE selector to the correct setting for the
type of fabric and soils being washed. Use the warmest water
safe for fabric. Follow garment label instructions.
Your washer uses automatic temperature control to maintain
a uniform water temperature by regulating incoming hot and
cold water. This helps eliminate undissolved detergent and
ensures consistent cleaning results. The cold wash is
regulated at approximately 24ºC (75ºF) by adding small
amounts of hot water during the cold fill. The warm wash is
maintained at approximately 38ºC (100ºF).
NOTE: Make sure that both hot and cold water taps are fully
turned on, or the automatic temperature control feature will
not work properly.
Water Temp
Use For
Hot
44°C (111°F)
or above
Whites and pastels
Heavy soils
Warm
32°-43°C
(90°-110°F)
Bright colours
Moderate to light soils
Cold
21°-32°C
(70°-90°F)
Colours that bleed or fade
Light soils
NOTE: In wash water temperatures colder than 21°C (70ºF),
detergents do not dissolve well. Soils can be difficult to
remove. Some fabrics can retain wear wrinkles and have
increased pilling (the formation of small, lint-like balls on the
surface of garments).
6. Push in the Cycle Control knob and turn it clockwise to the
wash cycle you want. Reduce the wash time when using a
small load size setting. See “Selecting a Cycle and Time.”
Casual/Permanent Press cycle
This cycle starts with high-speed agitation and then steps to lowspeed agitation for cleaning permanent press and synthetic
fabrics that are lightly or moderately soiled. To reduce wrinkling,
this cycle features a cool-down phase at the end of the wash
followed by a low-speed spin. After the rinse, the cycle ends with
a short high-speed spin for maximum water removal.
Gentle—Use this 4-minute setting for cleaning delicate items and
washable knits that are lightly or moderately soiled.
Pre Wash cycle
Pull out the Cycle Control knob to start the washer.
This cycle features a brief period of high-speed agitation and a
short high-speed spin to help remove heavy soils and stains that
need pretreatment. Use warm water for prewashing stained
laundry. Hot water can set stains. After the Pre Wash cycle ends,
add detergent and select a new wash cycle.
To stop or restart your washer
■
■
To stop the washer at any time, push in the Cycle Control
knob. Do NOT stop the washer while it’s pumping out the
water.
To restart the washer, close the lid (if open) and pull out
the Cycle Control knob.
7. (OPTIONAL) If desired, add diluted liquid fabric softener to
the final rinse water. See “Adding Liquid Fabric Softener.”
Selecting a Cycle Selecting a Cycle and Time
This section describes the available wash cycles and will help
you make the best cycle selections for your wash loads. Each
cycle is designed for different types of fabric and soil levels.
NOTE: When tested to AS2040-1990 for wash performance, the
Regular/Normal cycle was selected with extra large load size,
warm wash, and cold rinse.
■ The washer pauses briefly throughout each cycle. These
pauses are normal. Refer to “Normal Sounds” to learn more
about the sounds you may hear during a wash cycle.
■
Refer to “Understanding Washer Cycles” to learn what
happens during a wash cycle.
Stain Removal Tips
Stained or heavily soiled items may need to be prewashed or
soaked for best results. Soaking helps remove protein-type
stains such as blood, milk, or grass. Prewashing helps loosen soil
before washing.
■ Use cold or warm water for soaking or prewashing stained
laundry. Hot water can set stains.
■
Most stains are easier to remove when they are fresh. Old or
set stains may not come out. Follow package directions for
pretreatment products.
■
Before treating any stain, find out what kind of stain it is, how
old the stain is, what kind of fabric it is, and if the fabric is
colourfast. (Check the care label.)
■
When bleach is recommended, use a bleach that is safe for
the fabric.
■
Test stain removers on an inside seam or hidden corner of the
item to see if the colour is removed.
■
Put the stained area face-down on a paper towel or white
cloth. Apply the stain remover to the back of the stain. This
forces the stain off the fabric instead of through it.
■
Meat tenderizer or enzyme presoaks help break down some
protein stains so they are easier to remove.
■
Washing and drying can set some stains.
Using the SUDS-MISER® System
The SUDS-MISER system on your washer allows you to save the
wash water from one cycle to re-use in another cycle.
How the SUDS-MISER System works
Cycle Control knob
Regular cycle
This cycle starts with high-speed agitation for cleaning sturdily
constructed cottons and linens. High-speed spin shortens drying
times. Select up to 18 minutes of wash time for cleaning lightly,
moderately or heavily soiled loads.
Super Wash—Use this setting for washing heavily soiled loads
that need maximum soil removal. Follow detergent
manufacturer’s directions for heavily soiled clothing. The Super
Wash setting automatically prewashes the laundry and advances
into the Normal cycle.
The system uses a drain hose and a suds return hose to store the
wash water from one cycle for re-use in another cycle.
■ The drain hose carries the wash water to a standpipe drain or
to another tub with an open drain.
■
The suds return hose moves a portion of the used wash water
to a storage tub, then back into the washer for re-use.
7
Drain system needed
You can use one of the following three drain systems for your
SUDS-MISER® washer. See “Installation Instructions” for
complete details for installing your washer.
NOTE: The end of the suds return hose has a plastic strainer to
prevent objects from being pulled into the washer during Suds
Return.
Suds
return
hose
Storage tub
Drain hose
Suds
return
hose
Plastic
strainer
Standpipe
Saving your wash water
Wash system using one laundry tub and a
standpipe
Storage tub
The system will save the wash water from the Pre Wash and
Regular cycles and from the Casual Permanent Press/Gentle
cycle (after the cool-down).
1. Push in the Cycle Control knob and turn it clockwise to the
desired cycle.
2. Place a plug in the suds storage tub.
3. Pull out the Cycle Control knob.
Re-using your wash water
Drain hose
Suds
return
hose
In-tub
standpipe
Wash system using one laundry tub and an
in-tub standpipe
NOTE: A standpipe drain is available for placement in the drain
opening. To order, ask for In-Tub Standpipe, Part Number 89121,
from your nearest authorized Whirlpool appliance dealer.
Extra Rinse and Spin
Storage tub
Drain hose
Suds
return
hose
The storage tub holds the wash water from your last wash load.
The soils in the wash water settle to the bottom of the storage tub
and remain in the storage tub when the water is pumped back
into the washer. Drain the storage tub after the wash water is
pumped back into the washer.
1. Push in the Cycle Control knob and turn it clockwise to
SUDS RETURN. Do not add items to the washer at this time.
2. Pull out the Cycle Control knob. Most of the water from the
storage tub is pumped back into the washer basket.
3. When the Suds Return is complete, push in the Cycle Control
knob.
4. Add about ½ the recommended amount of detergent for your
next wash load.
5. Turn the Cycle Control knob clockwise to the desired cycle.
6. Pull out the Cycle Control knob to start the washer.
7. Drain the storage tub.
Drain tub
When using extra detergent for heavily soiled clothes, or washing
special-care items, you may find an extra rinse and spin is
needed.
1. Push in the Cycle Control knob and turn it clockwise to any of
the Rinse settings.
2. Pull out the Cycle Control knob. The washer fills to the
selected load size, agitates, drains, and spins.
NOTE: An EXTRA RINSE option is available (on some models).
See “Starting Your Washer.”
Drain and Spin
Wash system using two wash tubs
8
A drain and spin may help shorten drying times for some heavy
fabrics or special-care items by removing excess water.
1. Push in the Cycle Control knob and turn it clockwise to any of
the Spin settings.
2. Pull out the Cycle Control knob. The washer drains, then
spins.
Adding Liquid Fabric Softener
Always dilute fabric softener with 125 to 250 mL (½ to 1 cup)
warm water. Undiluted fabric softener can stain fabrics.
■ Add diluted fabric softener only in the final rinse.
■
Fabric softener should not be mixed with other laundry
products. Greasy stains can form. To remove greasy stains,
wet the stain and rub with liquid detergent or a bar of soap.
Rewash.
■
Too much fabric softener can make some items (diapers and
towels) nonabsorbent. If this happens, use less fabric
softener, or do not use it every time.
WASHER CARE
4. Run washer on a drain and spin setting (see “Drain and Spin”)
for about 30 seconds to mix the antifreeze and water.
5. Unplug washer or disconnect power.
To use washer again
1.
2.
3.
4.
5.
TROUBLESHOOTING
First try the solutions suggested here and possibly avoid
the cost of a service call...
Cleaning Your Washer
Cleaning the exterior
Washer won’t fill, rinse or agitate or wrong temperature
■
Use a soft, damp cloth or sponge to wipe up any spills such as
detergent or bleach. Occasionally wipe the outside of your
washer to keep it looking new.
Are the water inlet valve screens clogged?
Are both the hot and cold water taps turned on?
Is the water inlet hose kinked?
■
Water Inlet Hoses
Replace inlet hoses after five years of use to reduce the risk of
hose failure. Periodically inspect and replace inlet hoses if
bulges, kinks, cuts, wear, or leaks are found.
The appliance is to be connected to the water mains using the
new hose-sets supplied and that old hose-sets should not be
re-used.
When replacing your inlet hoses, mark the date of replacement
on the label with a permanent marker.
Non-use or vacation care
Operate your washer only when you are at home. If you will be on
vacation or not using your washer for an extended period of time,
you should:
■ Unplug washer or disconnect power.
■
■
Check the following:
Is the power cord plugged into an earthed plug socket outlet?
Is the indicator on the Cycle Control knob properly lined up
with a cycle? Turn the Cycle Control knob to the right slightly
and pull to start.
Are the water inlet valve screens clogged?
Are both the hot and cold water taps turned on?
Is the water inlet hose kinked?
■
Is there power at the plug?
Check your electrical source or call an electrician.
■
Has a fuse blown or is the circuit breaker open?
If problem continues, call an electrician.
■
Are you using an extension cord?
Do not use an extension cord.
■
Is the washer in a normal pause in the Casual/Permanent
Press cycle?
The washer pauses for about 2 minutes in the Casual/
Permanent Press cycle. Allow the cycle to continue.
■
Is the washer overloaded?
Wash smaller loads.
Turn off the water supply to the washer. This helps avoid
accidental flooding (due to a water pressure surge) while you
are away.
To winterize washer
1. Shut off both water taps.
2. Disconnect and drain water inlet hoses.
3. Put 1 L (quart) of R.V.-type antifreeze in the basket.
Does the water level seem too low, or does the washer
appear to not fill completely?
The top of the agitator is much higher than the highest water
level. This creates a perception that the washer is not filling
completely. This is normal.
Washer stops
Vacation, Storage, and Moving Care
Install and store your washer where it will not freeze. Because
some water may stay in the hoses, freezing can damage your
washer. If storing or moving your washer during freezing weather,
winterize it.
Check the following:
Is the power cord plugged into an earthed plug socket outlet?
Is the indicator on the Cycle Control knob properly lined up
with a cycle? Turn the Cycle Control knob to the right slightly
and pull to start.
Cleaning the interior
Clean your washer interior by mixing 250 mL (1 cup) of liquid
bleach and 500 mL (2 cups) of detergent. Pour this into your
washer and run it through a complete cycle using hot water.
Repeat this process if necessary.
NOTE: Remove any hard water deposits using only cleaners
labeled as washer safe.
Flush water pipes and hoses.
Reconnect water inlet hoses.
Turn on both water taps.
Plug in washer or reconnect power.
Run the washer through a complete cycle with 250 mL (1 cup)
of detergent to clean out antifreeze.
Washer won’t drain or spin
■
Is the drain hose clogged, or the end of the drain hose
more than 244 cm (96 in.) above the floor?
9
See “Installation Instructions” for proper installation of drain
hose.
■
Is the lid open?
The lid must be closed during operation.
■
Is there excessive sudsing?
Always measure detergent. Follow manufacturer’s directions.
If you have very soft water, you might need to use less
detergent.
Is your voltage low?
Check your electrical source or call an electrician. Do not use
an extension cord.
■
■
Is the load balanced, and is the washer level?
The wash load should be balanced and not overloaded.
The washer must be level. The front feet should be properly
installed and the nuts tightened. Reset the rear leveling legs
(if needed). See “Installation Instructions.”
■
The washer basket moves while washing.
This is normal.
Agitator operation
■
Washer continues to fill or drain, or the cycle seems
stuck
The top of the agitator is loose, or moves in only one
direction.
This is normal.
Dispenser clogged or bleach leaking
Is the top of drain hose lower than the water level in
washer?
The top of the hose must be higher than the water level in the
washer for proper operation. See “Installation Instructions.”
■
■
Does the drain hose fit too tightly in the standpipe, or is it
taped to the standpipe?
The drain hose should be loose yet fit securely. Do not seal
the drain hose with tape. The hose needs an air gap. See
“Installation Instructions.”
■
Load too wet
■
Did you use the right cycle for the load being washed?
Select a cycle with a higher spin speed.
■
Did you use a cold rinse?
Cold rinses leave loads wetter than warm rinses. This is
normal.
Washer makes noise
Is the load balanced and the washer level?
The wash load should be balanced and not overloaded.
■
The washer must be level. The front feet should be properly
installed and the nuts tightened. Reset the rear leveling legs
(if needed). See “Installation Instructions.”
■
Did you completely remove the yellow shipping strap with
cotter pins?
See “Installation Instructions.”
■
Are the gears engaging after the drain and before spin, or
is the upper part of agitator clicking during wash?
These are normal washer noises.
Residue or lint on load
■
Did you sort properly?
Sort lint givers (towels, chenille) from lint takers (corduroy,
synthetics). Also sort by colour.
■
Did you overload the washer?
The wash load must be balanced and not overloaded. Lint
can be trapped in the load if overloaded. Wash smaller loads.
■
Check the following:
Was paper or tissue left in the pockets?
Washer leaks
Did you use enough detergent? Follow manufacturer’s
directions. Use enough detergent to hold the lint in the water.
Check the following:
Are the fill hoses tight? Are the fill hose washers properly
seated? Is the drain hose clamp properly installed? See
“Installation Instructions.”
■
■
Is the sink or drain clogged?
Sink and standpipe must be able to handle 64 L (17 gal.) of
water per minute.
■
Is water deflecting off the tub ring or the load?
Center the tub before starting the washer.
Is your water colder than 21°C (70°F)? Wash water colder
than 21°C (70°F) may not completely dissolve the detergent.
Stains on load
■
The wash load should be balanced and not overloaded. The
fill or spray rinses can deflect off the load.
■
10
Did you follow the manufacturer’s directions when adding
detergent and fabric softener?
Measure detergent and fabric softener. Use enough detergent
to remove soil and hold it in suspension.
Dilute fabric softener and add to the rinse portion of a cycle
only. Do not drip fabric softener on clothes.
The washer must be level. The front feet should be properly
installed and the nuts tightened. Reset the rear leveling legs
(if needed). See “Installation Instructions.”
■
Is there above average iron (rust) in water?
You may need to install an iron filter.
Check household plumbing for leaks.
■
Did you properly sort the load?
Sort dark clothes from whites and lights.
■
Did you unload the washer promptly?
To avoid dye transfer, unload the washer as soon as it stops.
Washer basket is crooked
■
Did you put powdered or colour-safe bleach in the liquid
bleach dispenser?
Add powdered or liquid colour-safe bleach directly to the
basket. Do not use the bleach dispenser for colour-safe
bleach.
Was the washer basket pulled forward during loading?
The wash load should be balanced and not overloaded. Push
the basket to the center before starting wash.
Load is wrinkled
■
Did you unload the washer promptly?
Unload the washer as soon as it stops.
■
Did you use the right cycle for the load being washed?
Use the Casual/Permanent Press cycle or a cycle with low
spin speeds (if available) to reduce wrinkling.
■
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
■
Was the wash water warm enough to relax wrinkles, or
are you using warm rinses?
If safe for the load, use warm or hot wash water. Use cold
rinse water.
■
Are the hot and cold water hoses reversed?
Check to be sure the hot and cold water hoses are connected
to the right taps. See “Installation Instructions.”
Load is tangled or twisted
■
■
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
Did you wrap items around the agitator?
Drop items loosely into the washer. Do not wrap items around
the agitator.
Gray whites, dingy colours
■
Did you properly sort the load?
Dye transfer can occur when mixing whites and colours in a
load. Sort dark clothes from whites and lights.
■
Was the wash temperature too low?
Use hot or warm washes if safe for the load. Hot water should
be at least 44°C (111°F) to clean heavy soils.
■
Did you use enough detergent, or do you have hard
water?
Use more detergent for washing heavy soils in cold or hard
water.
■
Are the hot and cold water hoses reversed?
Check to be sure the hot and cold water hoses are connected
to the right taps. See “Installation Instructions.”
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help Whirlpool to better respond to your request.
If you need replacement parts
If you need to order replacement parts, Whirlpool recommends
that you only use factory specified parts. These parts will fit right
and work right because they are made with the same precision
used to build every new WHIRLPOOL® appliance. To locate
replacement parts in your area, call the Customer Interaction
Centre or your nearest Whirlpool designated service company.
Call the Whirlpool Customer Interaction Centre at
1-300-363-344 (Australia) or 0-800-442-584 (New Zealand).
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances
■
Installation information
■
Use and maintenance procedures
■
Accessory and repair parts sales
■
Referrals to local dealers, repair parts distributors, and
service companies
Whirlpool designated service technicians are trained to fulfill the
product warranty and provide after-warranty service.
NOTE: If the power supply cord of this washer is damaged, it
must be replaced by a special cord (Part Number 8316026)
available from the dealer from whom you purchased the washer
or a Whirlpool designated service company.
Gearcase assembly covered by your warranty
Garment damage
■
Check the following:
Were sharp items removed from pockets before washing?
Empty pockets, zip zippers, snap or hook fasteners before
washing.
Were strings and sashes tied to prevent tangling?
Were items damaged before washing? Mend rips and broken
threads in seams before washing.
■
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
■
Did you properly add liquid bleach?
Do not pour liquid bleach directly on load. Wipe up bleach
spills. Undiluted bleach will damage fabrics.
■
Did you follow the manufacturer’s care label instructions?
11
WHIRLPOOL® WASHER WARRANTY
TWO-YEAR FULL WARRANTY
For two years from the date of purchase, when this washer is used in domestic or single-family applications, and operated and
maintained according to instructions attached to or furnished with the product, Whirlpool (Australia) Pty Limited will pay for replacement
parts and repair labour to correct defects in materials or workmanship. Service must be provided by Whirlpool (Australia) Pty Limited or
its appointed Service Claimants.
NINETY-DAY FULL WARRANTY
For ninety days from the date of purchase, when this washer is used in commercial, multi-family or personal applications, and operated
and maintained according to instructions attached to or furnished with the product, Whirlpool (Australia) Pty Limited will pay for
replacement parts and repair labour to correct defects in materials or workmanship. Service must be provided by Whirlpool (Australia)
Pty Limited or its appointed Service Claimants.
THIRD THROUGH FIFTH YEAR LIMITED WARRANTY - ON TOP, LID AND GEARCASE ASSEMBLY
For the third through fifth year from the date of purchase, when this washer is operated and maintained according to instructions
attached to or furnished with the product, Whirlpool (Australia) Pty Limited will pay for replacement parts for any top and lid rust, and
any part of the gearcase assembly, if defective in materials or workmanship.
THIRD THROUGH TENTH YEAR LIMITED WARRANTY - ON OUTER TUB
For the third through tenth year from the date of purchase, when this washer is operated and maintained according to instructions
attached to or furnished with the product, Whirlpool (Australia) Pty Limited will pay for replacement parts for the outer tub should it
crack or fail to contain water, if defective in materials or workmanship.
Whirlpool (Australia) Pty Limited will not pay for:
1. Service calls to correct the installation of your washer, to instruct you how to use your washer, or to replace house fuses or correct
house wiring or plumbing.
2. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in
accordance with local electrical and plumbing codes, or use of products not approved by Whirlpool (Australia) Pty Limited.
3. Repairs which result from parts not having been fitted by an authorized Whirlpool person or entity, or from the use of the appliance
in a manner other than the use for which it was specifically designed.
4. Replacement parts or repair labour costs for units operated outside Australia or New Zealand.
5. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
6. Costs associated with service calls, freight or transport of goods requiring service from areas outside of those which are serviced by
Whirlpool (Australia) Pty Limited or its appointed Service Claimants.
WHIRLPOOL (AUSTRALIA) PTY LIMITED SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
The benefits conferred by this express warranty are additional to all other conditions, warranties, guaranties, rights and remedies
expressed or implied by the Trade Practices Act, the New Zealand Sale of Goods Act and similar State or Territory laws and all other
obligations and liabilities on the part of the manufacturer or supplier and nothing contained herein shall restrict or modify such rights,
remedies, obligations or liabilities.
If you need service, first see “Troubleshooting.” Additional help can be found by checking “Assistance or Service,” or calling our
Customer Interaction Centre at 1-300-363-344 (Australia) or 0-800-442-584 (New Zealand).
5/00
Keep this book and your sales slip together for future
reference. You must provide proof of purchase or installation
date for in-warranty service.
Write down the following information about your washer to better
help you obtain assistance or service if you ever need it. You will
need to know your complete model number and serial number.
You can find this information on the model and serial number
label/plate, located on your appliance as shown in “Parts and
Features.”
Dealer name_____________________________________________________
Model number __________________________________________________
Serial number __________________________________________________
Model number _________________________________________________
Serial number __________________________________________________
Purchase date _________________________________________________
3951077B
© 2002 Whirlpool Corporation.
All rights reserved.
® Registered Trademark/TM Trademark of Whirlpool, U.S.A.
4/02
Printed in U.S.A.
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