Sprint BlackBerry Torch 9850 smartphone User guide
Below you will find brief information for smartphone BlackBerry Torch 9850. The BlackBerry Torch 9850 is a smartphone that gives you the ability to get what you want, when you want it, faster than ever before. This device is capable of making phone calls, sending text messages, browsing the web, checking email, and more. It also has access to a wide variety of applications that can be downloaded from the BlackBerry App World.
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Get
Started
All you need to know to get going.
Welcome!
Sprint is committed to developing technologies that give you the ability to get what you want when you want it, faster than ever before. This booklet introduces you to the basics of getting started with Sprint and your
BlackBerry
®
Torch™ 9850 smartphone.
Visit sprint.com/support for the complete User Guide, along with videos, tutorials, and community forums for your phone.
All. Together. Now.
Using This Guide
This Get Started guide is designed to help you set up and use your new
BlackBerry
®
Torch™ 9850 smartphone. It’s divided into four sections to help you find the information you need quickly and easily.
what you need to do before you use your device the first time, including inserting a battery and activating Sprint service on your device.
Learn some basics about how to move around on your device, use the home screen, and enter text. If you’re familiar with BlackBerry smartphones, you can probably skip these pages (although a refresher course never hurt anyone).
− Take advantage of your device’s features and Sprint services, from the basics (Making Calls) to the more advanced (using Facebook, Twitter, and more).
Find useful tips for your device and discover resources and other helfpul
Sprint information. For additional information including the full User
Guide, videos, tutorials, and community forums, visit sprint.com/support.
Your BlackBerry Torch 9850
Lock the screen
USB port
Microphone
(do not cover)
Trackpad
Move around the screen
Select an item
Menu key
Open a menu
Send key
Make/answer a call
Notification LED
Headset jack
Touchscreen
Volume up
Mute
Volume down
Convenience key
Take a picture
You can customize
this key
Escape key
Move back a screen
End/Power key
Hold to turn on/off
End a call
Return to Home screen
Get Your Smartphone Ready
Install the Battery and Memory Card Charge the Battery
1.
2.
3.
Insert the larger end of the USB cable into the charging head.
Connect the smaller end of the USB cable to the micro-USB port on the left side of your
BlackBerry device.
Plug the charging head into a power outlet.
Turn the Smartphone On or Off
► Press and hold End/Power device on or off.
to turn your
If the battery has sufficient charge, your device should turn on automatically.
Note: A memory card may be pre-installed. visit sprint.com/support for complete user guide 1
Activate Your Smartphone
Activate Your Smartphone
• If you purchased your device at a Sprint Store, it is probably activated and ready to use.
• If you received your device in the mail, and it is a new Sprint account or a new phone number, your device is designed to activate automatically when you first turn it on. You will see a
Contacting the wireless network screen at startup. When you see “Your device has been registered with the wireless network,” tap OK to continue. To confirm your activation, make a phone call.
• If your device does not register with the network, tap Activate and follow the instructions to activate your device and service.
• If you received your device in the mail and it is going to be activated on an existing number
(you’re swapping phones), go to sprint.com/ activate and follow the instructions.
When you have finished, make a phone call to confirm your activation. If your device is still not activated or you do not have access to the
Internet, contact Sprint Customer Service at
1-888-211-4727 for assistance.
2
Setup Application
Explore the Setup Application
The Setup application is designed to help you learn about navigation and typing, change options to personalize your BlackBerry device, set up wireless and Bluetooth ® connections, and set up one or more supported email addresses.
► In the Setup application, select a feature and follow the prompts. To select an option, tap it on the touchscreen.
You can also use the trackpad to select options: Slide your finger on the trackpad to highlight an option and press (click) the trackpad to continue.
Launch the Setup Application at
Any Time
To return to the Setup application at any time:
► Tap Setup .
Tip: Find brief video tutorials to help you get started quickly. In Setup, tap Tutorials under
Help & Tutorials visit sprint.com/support for complete user guide 3
BlackBerry Basics: Using the Touchscreen
Move Around Menus and Screens
Using Gestures
Your device’s touchscreen lets you control everything using various touch gestures.
Tap: To open an application, select items, and type on the touchscreen keyboard, tap the screen with your finger. A light touch works best.
Press and hold (or touch and hold): To open a pop-up menu of available options, touch and hold the screen or press and hold the trackpad.
Swipe or slide: Quickly slide your finger vertically or horizontally across the screen or trackpad.
Drag: Touch and hold the screen while moving your finger to the desired position and then release your finger.
Pinch: “Pinch” the screen using your thumb and forefinger to zoom out or zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)
Tip: You can also use the trackpad to select items. Swipe or slide your finger on the trackpad to highlight an item, and then press (click) the trackpad to select it.
4
Your Home Screen
Battery power level
Change your ring tone or alerts
Notification view
See upcoming appointments, new messages, and other notifications
Wireless indicators
Tap to manage wireless connections,
Wi-Fi ® , Bluetooth or alarm clock
® technology,
Search
Search your entire smartphone, including help, messages, music, the Internet, and more
Navigation bar
Tap to see more icons
Slide left or right for more panels
You can move or hide icons. Touch and hold an icon and tap Move, Move to Folder, or Hide Icon.
visit sprint.com/support for complete user guide 5
Your Home Screen
Home Screen: All Applications
To access all your device’s applications from the
Home screen, tap All.
For example, to access the Calendar :
1.
2.
Slide your finger left or right and tap All.
Tap Calendar to open the calendar application.
Tip: To access additional options and help for any application, press .
Note: You can also use the trackpad to open applications. Slide your finger on the trackpad to highlight the application, and then press (click) the trackpad.
Home Screen: Features
The Home screen also gives you direct access to additional features.
• To access your wireless connections, Wi-Fi, and Bluetooth, tap the connections area at the top of the Home screen.
• To see your notifications, messages, and appointments, tap the Notifications bar.
• To search your device for help, contacts, files, memos, pictures, videos, and the Internet, tap the Search icon. Tap the microphone to turn on voice-activated search.
• To access other panels such as Media or
Favorites, swipe your finger left or right on the
Navigation bar.
6
BlackBerry ID
BlackBerry ® ID gives you guick and easy access to a variety of BlackBerry apps and services including the BlackBerry App World™ storefront.
Create a BlackBerry ID
Create a BlackBerry ID using your email address and a password of your choice. Use it to access any product or service that supports BlackBerry.
1. When you see the BlackBerry ID sign-in screen, enter your email address and password, and then tap Create New. (If you already have a BlackBerry ID, tap Sign In and you’re all set.)
2. Read the BlackBerry ID terms and conditions.
If you agree to the terms, tap I Accept.
3. Follow the prompts to create your
BlackBerry ID.
visit sprint.com/support for complete user guide 7
Application Icons
Messages
Send emails and other messages.
Text Messages
Send text messages.
Contacts
Access and manage your contacts.
Browser
Browse websites.
Camera
Take pictures.
Video Camera
Record videos.
Media
See saved pictures, play music, and more.
8
Social Feeds
Stay up-to-date with all your social networks in one place.
Calendar
Manage appointments.
Options
Set options. You can find more options in each application menu.
Manage Connections
Set up wireless connections, such as a Bluetooth ® connection.
Help
Find the user guide here or tap Help in a menu.
• For a full icon guide, go to blackberry.com/ docs/smartphones. Click your smartphone model, and then click the icon guide.
Status Indicators
Home screen
New notification
Unopened message count
Missed call count
BlackBerry App
World™ notification
Wi-Fi ® turned on
Alarm set
BlackBerry ®
Messenger
Social feeds
Sending or receiving data
Roaming
Messages
Unopened
Text message
Attachment
Message is sending
Phone
Missed Call
Placed call visit sprint.com/support for complete user guide
Opened
Sent message
Meeting invite
Message not sent
Received Call
Voicemail message
9
Switching BlackBerry Smartphones
Moving From One BlackBerry
Smartphone to a New One
To move data from one BlackBerry ® device to a new BlackBerry device, do the following:
1.
2.
On your computer, open the BlackBerry go to blackberry.com/desktopsoftware.
®
Desktop Software. To get the latest software,
Connect your new device to your computer.
3.
4.
Click Copy data and settings from another device and follow the prompts.
If necessary, tap Setup > Email Accounts and follow the prompts.
10
Typing
Typing Tips
Touchscreen keyboard
To type in either portrait or landscape view, rotate your device.
To hide the keyboard, touch the top of the keyboard and swipe your finger down the screen quickly.
Capitalize a letter
Touch and hold a letter to capitalize it.
Touch and hold the
Shift key to turn on capital letter lock.
Type numbers and symbols
Enter Backspace/Delete
Insert a period
Tap the space key twice visit sprint.com/support for complete user guide 11
Editing Text
Select, Copy, and Paste Text
Your device’s touchscreen makes it easy to select, copy, and paste text.
► To cut or copy selected text, tap the Cut or
Copy icons at the bottom of the screen.
► To paste cut or copied text, press > Paste.
Tip: For a video tutorial on editing text, tap
Setup > Tutorials > Edit Text.
Highlight text
Simultaneously touch the beginning and the end of the text
Move the cursor
Touch the cursor frame and slide your finger.
Copy
Cut
Cancel selection
12
Use Your Smartphone: Phone Calls and Voicemail
Your Phone
View your call history
Dial a number
Check your voicemail
Touch and hold the
1 key
Open the menu
Send
Make or answer a call
Open the phone app
View your contacts
Delete
Volume
Mute
Set up a speed dial number
Touch and hold a number key
End a call
Set Up Voicemail
You should set up your voicemail and personal greeting as soon as your device is activated.
Always use a password to protect against unauthorized access.
1. Press and then press and hold .
2. Follow the system prompts to finish setup.
Retrieve Your Voicemail
From your BlackBerry device:
1.
2.
Press and then press and hold .
Enter your password.
From any other phone:
1.
2.
3.
Dial your wireless phone number.
When your voicemail answers, press * .
Enter your password.
visit sprint.com/support for complete user guide 13
Contacts
The Contacts application allows you to access, manage and add contacts from a variety of sources including Gmail, Exchange, Facebook, Twitter, and Flickr. You can also sync contacts from your computer and enter them by hand the old-fashioned way.
Viewing Contacts
1.
2.
3.
Tap Contacts .
Tap the Search field and enter the first few letters of a contact, or slide your finger on the screen or trackpad to scroll through your contacts.
Tap the screen or press the trackpad to display a contact’s information. To call a contact, highlight a name and press . If the contact has more than one number, tap the number you want to call.
Save a Phone Number
1.
2.
Press
Press
and enter a phone number.
and then tap Add to Contacts.
3. Tap Create New Contact or Add to Existing
Contact.
4. Enter a name and any additional information, click the trackpad > Save.
Add a New Contact
1. Tap Contacts > New Contact.
2. Enter as much or as little information as you’d like. You must enter either a name or a company name to save a contact.
3. Click the trackpad > Save.
14
Sync Contacts Using the BlackBerry
Desktop Software
To download the BlackBerry Desktop Software, go to blackberry.com/desktopsoftware.
1.
2.
Connect your device to your computer
In the BlackBerry Desktop Software, click
Organizer.
3. Review the organizer applications and settings that are selected and if necessary, make changes.
4. Click Sync.
For more information, see Help in the BlackBerry
Desktop Software.
Note: Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining a current backup file on your computer might allow you to recover device data if your device is lost, stolen, or corrupted by an unforeseen issue.
visit sprint.com/support for complete user guide 15
Messages
Access Messages
► Tap Messages .
Open a pop-up menu
Touch and hold a message to open a pop-up menu of common actions
Search messages
Compose message
16
See navigation options
Tap the Date bar
Open a message
Tap a message or click the trackpad
Reply to message
Forward message
Delete message
Send a Text Message
1.
2.
Tap Text Message > Compose .
Enter a wireless phone number or email address or begin entering a contact name and tap the contact.
3. Type a message.
• To attach a picture, video, or other type of file, press > Attach, and then select a file type and file.
4. Tap Send .
Note: For information on taking pictures and videos with your device, see “Camera &
Be a hero. Don’t drive distracted.
sprint.com/focusondriving visit sprint.com/support for complete user guide 17
You can link as many as 10 email accounts with your BlackBerry smartphone, including one BlackBerry ® Enterprise Server account. You can set up email accounts through the
Setup application at any time.
Set Up an Email Account
1. Tap Setup > Email Accounts > Internet
Mail Account.
• The first time you set up an account, read the
BlackBerry Prosumer Agreement. If you agree to the terms and conditions, tap I Accept to continue. If this is not your first account, tap
Set up another email account.
2. Tap an email account type: Yahoo, Gmail, AOL
(AOL, AIM), Windows Live (Hotmail, MSN, Live), or Other.
3. Type your email address and password, and then tap Continue. The BlackBerry ® Internet
Service will attempt to set up your account.
• If setup is successful, press the Home screen.
to return to
4. If the BlackBerry Internet Service cannot add your email address, try re-entering your address or password, or tap I will provide the settings, and then enter your account information and click Continue.
Note: To add or edit settings for your email accounts, including account display name and signature, tap
Setup > Email Accounts > Internet Mail Account.
Highlight an email address, press > Edit, and make your changes. Tap Save.
18
Set Up a BlackBerry Enterprise Server
Account
If your system administrator has provided you with an Enterprise Activation password, you can set up your supported email account directly from your BlackBerry device.
1.
2.
Tap Setup > Email Accounts >
Enterprise Account.
Under Account Activation, type your supported corporate email address.
3. Type the Enterprise Activation password provided by your system administrator, and then tap Activate.
Send an Email Messages
1.
2.
Tap Messages > Compose .
Enter an email address or begin entering a contact name and click the contact.
3. Type a message.
• To attach a picture, video, or other type of file, press > Attach, and then select a file type and file.
4. Tap Send .
visit sprint.com/support for complete user guide 19
Camera & Camcorder
Take a Picture
► Tap Camera .
Zoom in or out
Slide your finger up or down on the screen or trackpad
Record a Video
1. Tap Media > Video Camera .
2. Frame your subject in the screen.
3. Tap to begin recording. Tap to pause or stop recording.
• For video options, such as lighting, scene mode, or format, press > Options.
Add your location to the picture
Change the flash setting
View
Pictures
Change settings for different scenes
Take a picture
Tap the camera icon or press the Convenience key on the right side of the device
20
Pictures and Videos
► To see your pictures, tap Media >
Pictures .
► To see your videos, tap Media >
Videos .
Share
1. Tap Media > Pictures or Videos .
2. Tap the album with the pictures or videos you want to share.
3. Tap a thumbnail to display the picture you want to share.
4.
5.
Tap Send picture .
Compose your message and then tap
Send .
Zoom/pan
To zoom, slide your finger and thumb together or apart, or click the trackpad.
To pan a zoomed picture, slide your finger on the screen or trackpad.
Open a pop-up menu
Touch and hold the screen
Send
picture
Rotate picture visit sprint.com/support for complete user guide
Scroll through pictures
When zoomed out, slide your finger left or right quickly on the screen or trackpad
Play slideshow
Previous/next picture
21
Web
Find sports scores, news, and weather. Shop online. Use tabbed browsing to browse the
Web just the way you want to.
Go Online
► Tap Browser .
Type a Web address
Tap the address bar to open the touchscreen keyboard
Open tab view
Open your bookmarks and history
Open a pop-up menu of common actions
Touch and hold the screen
Zoom/pan
To zoom, slide your finger and thumb together or apart, or click the trackpad.
To pan a zoomed page, slide your finger on the screen or trackpad.
22
Use Tabbed Browsing
1. Tap the tab view icon in the top right corner.
2. Slide your finger on the screen or trackpad to scroll through tabs. To open a tab, tap the thumbnail or click the trackpad.
Tap thumbnail to display Web page
Open a Web page in a new tab
Close the selected tab visit sprint.com/support for complete user guide 23
Wi-Fi and Bluetooth
Set Up a Wi-Fi Connection
1.
2.
Tap Manage Connections > Wi-Fi
Network.
Tap an available Wi-Fi network.
3. If required, enter the network password and then tap Connect.
Turn Wi-Fi On or Off
► Tap Manage Connections and then tap the check box next to Wi-Fi.
Turn Bluetooth On or Off
► Tap Manage Connections and then tap the check box next to Bluetooth.
Pair With a Bluetooth-Enabled Device
1. With Bluetooth turned on, tap Manage
Connections > Networks and
Connections > Bluetooth Connections >
Add New Device > Search.
2. Click the name of a Bluetooth-enabled device.
3. If necessary, do one of the following:
• If the Bluetooth-enabled device does not have a keyboard (for example, a headset), on your
BlackBerry device type the pairing passkey provided (frequently 0000).
• If the Bluetooth-enabled device has a keyboard (for example, a laptop computer), type a pairing passkey of your choice on both devices.
Tip: Tap the connections area at the top of the screen to display the Manage Connections screen.
24
BlackBerry App World
Personalize your BlackBerry smartphone with a huge selection of apps, games, ring tones, and screensavers.
Browse and Download
1. Tap BlackBerry App World .
• The first time you visit BlackBerry App World, a Terms of Service window will appear. If you agree with the terms, tap Accept to continue.
2. Browse through the featured items or tap an option at the bottom of the screen.
3. Tap an item for more information, including reviews.
4. Tap Download for free applications or Tap
Purchase and confirm your payment method for paid applications.
Open Downloaded Applications
Your downloaded applications will be available on the Home screen.
1. Locate the icon for a downloaded application on the Home screen.
2. To open the application, tap the icon.
visit sprint.com/support for complete user guide 25
BlackBerry Messenger
Set Up BlackBerry Messenger
1. Tap BlackBerry Messenger .
2. Enter your username and tap Start using BlackBerry Messenger.
• If you haven’t already set it up, you may want to establish a BlackBerry ID. Follow the prompts to enter your email address and password to get started.
See your profile and PIN, or change your status Open a chat
See Contacts
See Groups
Create a new group
Join a group
Group
Invite a contact
Search
Send a broadcast message
Start a multiperson chat
See your profile
26
Facebook, Twitter, and Social Feeds
If you didn’t set up your favorite social networking applications using the Setup application (see
“Setup Application” on page 3), you can do it from the application itself.
Use Facebook or Twitter
1. Tap Facebook or Twitter .
2. Enter your user name and password to get started.
Use Social Feeds
Social Feeds lets you stay up to date on your social networks, favorite blogs, and websites in one location. View updated feeds from your social applications such as Facebook, and
Twitter, as well as your instant messaging applications and BlackBerry ® Messenger. You can post a tweet, update your social networking status and instant messaging status.
1.
2.
3.
Tap Social Feeds .
Sign in to at least one social media account.
(Available accounts include AIM Messenger,
BlackBerry Messenger, Facebook, Google Talk,
Twitter, Windows Live Messenger, and Yahoo!
Messenger.)
Update your status simultaneously for one or all of your social media accounts and view your friends’ status updates, pictures, links, and more. visit sprint.com/support for complete user guide 27
Music
Your BlackBerry smartphone gives you access to the Amazon MP3 music store to purchase and download songs. The Music player lets you play the music you purchase or music from your media card. You can also purchase and play music with Sprint Music Plus.
Access Music Store
1.
2.
Tap Music Store .
Search or browse through available music.
• Tap a title to hear a sample.
3. When you find something you want, tap the price (or FREE) button on the right to purchase and download the song.
• The first time you select an item, you’ll need to sign in to your Amazon account.
Play Music
1. Tap Media > Music .
2. Search by Songs, Artists, Albums, Genres, or
Playlists. To begin playing, tap a title.
Sprint Music Plus
Your device also offers Sprint Music Plus, an all-in-one music store and player for songs, ringtones, and ringback tones.
► Tap Media > Sprint Music Plus .
• Tap My Library to access all your music.
• Tap Downloads to access your list of downloaded music.
• Tap Music Store to access the Sprint music store.
• Tap Ringtone Store or Ringback Tone Store to purchase ringtones and ringback tones.
28
Sprint Applications
Sprint TV
Over 50 channels of news, entertainment, weather, sports, and streaming music.
1.
2.
Tap Media > Sprint TV .
Tap a category on the right and browse through the menus. Once you’ve found what you want to watch, just tap it to begin viewing.
• Tap More in the menu on the left to explore more options.
Visit sprint.com/tvguide for more information on channels and pricing.
Sprint Radio
Listen to streaming music with Sprint Radio.
► Tap Media > Sprint Radio .
NASCAR Sprint Cup Mobile
Keep up to date with your favorite drivers and all the news and live feeds from NASCAR.
► Tap Media > NASCAR .
Sprint Football Live
Follow your favorite college and pro football teams year-round.
► Tap Media > Sprint Football Live .
• To customize the application, tap PRO >
My Team and select a team. Do the same for the COLLEGE side of the app.
visit sprint.com/support for complete user guide 29
GPS Navigation
Telenav GPS Navigator
Telenav GPS Navigator lets you see and hear turn-by-turn directions to a known address, or find nearby restaurants, stores, banks, or gas stations. Get information about traffic and alternate routes.
1. Tap Telenav GPS Navigator .
2. Follow the onscreen instructions to access, launch, and use the application.
Note: Before using any navigation programs, make sure your device is set to allow location detection, and then select which sources you want to use.
Tap Options > Device > Location Settings.
Select a GPS Data Source (if applicable) and ensure that Location Services are set to
Location On and Location Aiding is Enabled.
30
Sprint Worldwide Wireless Service
With Sprint Worldwide SM Wireless Service, you can make and receive calls, check your email and browse the Web wherever you travel within Sprint’s international roaming coverage area.
Insert Your SIM Card
Before roaming internationally with your
BlackBerry device, you must insert the SIM card that came with your device.
1.
2.
Remove the battery cover and battery.
Slide the SIM card into the SIM card holder.
3. Replace the battery and battery cover.
Activate Sprint Worldwide Service
Before using your phone in global roaming mode, you must activate Sprint Worldwide
Service. You can do this online or over the phone.
Activating Online:
► Chat with or email an international support rep by visiting sprint.com/international and clicking the Chat with us or Email us link on the right side of the screen.
Activating Over the Phone
► Call Sprint Worldwide Customer support at
1-888-226-7212, option 2.
visit sprint.com/support for complete user guide 31
Sprint Worldwide Wireless Service
International Data Roaming
To use Sprint Worldwide Data Services, you will need to have these services activated on your account.
► To activate, call Sprint Worldwide Customer
Support at 1-888-226-7212, option 2.
Note: Prior to using your Sprint Worldwide GSM/
UMTS Data Services, you must establish and utilize your CDMA data services domestically on the Sprint Network.
Turn on Global Roaming Mode
To roam globally, make sure your device’s global roaming options are set.
1. Tap Options > Networks and
Connections > Mobile Network.
2. Tap the box next to Network Technology, and then tap Global.
• You can also select GSM/UMTS if you’ll be traveling exclusively in areas covered by those technologies, or CDMA to roam only in CDMA locations.
Getting Help
While in the United States:
• Call 1-888-226-7212, option 2.
While traveling outside the United States:
• Enter the country code and then dial
1-817-698-4199, option 3.
For more information about international roaming, visit sprint.com/international.
32
Tools & Resources: Options
Explore ways to customize your device, set permissions, update your phone, and more in the
Options menus.
Accessing Options
1. Tap Options .
2. Select the category you want to change.
• To select or clear check boxes (a common setting method), tap the check box.
3.
• To change a drop-down option, tap or click the field, and then tap or click the desired setting.
To save your settings, press > Save.
For detailed information about options, please see the User Guide at sprint.com/support.
Tip: To access options for a specific application, press > Options.
visit sprint.com/support for complete user guide 33
Battery-Saving Tips
Manage the Display Brightness and
Screen Timeout
► Tap Options > Display > Screen Display.
• Select a lower setting for Backlight Brightness.
• Select a lower setting for Backlight Timeout.
• Turn on Automatically Dim Backlight.
Close Applications When You Are
Finished Using Them
► When you switch from one application to another, some applications (such as the
Browser) will continue to run in the background.
To close an application, press > Close.
Manage Your Smartphone’s Wireless
Functions
Disable any wireless features such as Wi-Fi and
Bluetooth, when you are not using them.
► Tap the connections area at the top of the
Home screen and clear the check box for any features you are not using.
For more useful tips about battery care and safety, see the User Guide at www.sprint.com/support.
34
Manage Your Account
Online: www.sprint.com
• Make a payment, see your bills, enroll in online billing
• Check minute usage and account balance
• See or modify the details of your Sprint service plan
• Get detailed instructions and download content
From Your Sprint Phone
• Press to check minute usage and account balance
• Press to make a payment
• Press to access a summary of your
Sprint service plan or get answers to other questions
• Press to add a new line of service, upgrade your device, purchase accessories, or access other account services
• Tap Sprint Zone to access account services, Sprint news, phone information, suggested applications, and more.
From Any Other Phone
• Sprint Customer Service:
Dial 1-888-211-4727
• Business Customer Service:
Dial 1-888-788-4727 visit sprint.com/support for complete user guide 35
Helpful Sprint Information
Total Equipment Protection
The protection you need so you can be worry free
Should anything happen to your smratphone, you’ll have a worry-free way to ensure that you get connected again soon.
• Coverage includes:
Loss, theft, routine maintenance, physical or liquid damage, mechanical or electrical problems, failure from normal wear and tear.
• For more information:
See the Total Equipment Protection brochure available at any participating retail location or go to sprint.com/tep for more details.
To enroll within 30 days of activation, call
1-800-584-3666.
Total Equipment Protection is a service provided by Asurion
Protection Services, LLC, Continental Casualty Company’s (a
CNA company) licensed agent for the customers of Sprint.
36
Sprint 411
Dial 411 for nationwide listings, movie show times, restaurant reservations, driving directions and more. Spanish-speaking operators are available. See sprint.com for pricing and details.
Resources
Resources For Your Smartphone
• This Get Started Guide to get you up and running.
• Web – Visit sprint.com/support for the complete User Guide, along with videos, tutorials, and community forums for your
BlackBerry
®
Torch™ 9850 smartphone.
• Mobile Guide – Tap Help to access a mobile version of the full User Guide.
• Tap Sprint Zone to access account services, Sprint news, phone information, suggested applications, and more.
Visit sprint.com/support for the complete User Guide, along with videos, tutorials, and community forums for your BlackBerry Torch 9850 smartphone.
visit sprint.com/support for complete user guide 37
Index
A
B
Battery
BlackBerry Enterprise Server
BlackBerry Torch
C
D
E
F
38
G
I
H
Home Screen
M
Memory Card
N
O
P
NASCAR Sprint Cup Mobile
Pictures
R
S
T
Total Equipment Protection
V
Video
W
Y
visit sprint.com/support for complete user guide 39
The services described in this guide may require a subscription to a service plan and/or may incur additional charges. Not all services will work on all devices. Coverage is not available everywhere.
See www.sprint.com/coverage for more details.
Important Privacy Message. This device is capable of determining its/your geographical location. To set controls for access and use of your location information by others, tap Options > Device > Location Settings for location sources. Follow any applicable prompts. These settings for the use of location information can be turned on and off.
For some applications and services you select, a device must be turned on and set to allow collection of location information in order to function.
Please be advised that if you use a third-party application, the application may collect your personal information or require Sprint to disclose your customer information, including location information (when applicable), to the application provider or some other third party. Sprint’s policies do not apply to these third-party applications. Please carefully review the application’s terms of use and/or the application provider’s policies for more information about how the application will collect, access, use or disclose your information before using a third-party application. Terms of use and other policies usually are available on the application provider’s website.
©2011 Sprint. SPRINT and the logo are trademarks of Sprint.
BlackBerry ® , RIM ® , Research In Motion ® and related trademarks, names and logos are the property of Research In
Motion Limited and are registered and/or used in the U.S. and countries around the world. Used under license from
Research In Motion Limited (“RIM”). RIM assumes no obligations or liability and makes no representation, warranty, endorsement or guarantee in relation to any aspect of any Sprint and/or other third-party products or services.
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Key features
- Touchscreen
- BlackBerry Messenger
- Wi-Fi
- Bluetooth
- GPS Navigation
- Sprint Worldwide Wireless Service