Use & Care Guide Guia de Uso y Cuidado 3 Series

Use & Care Guide Guia de Uso y Cuidado 3 Series

Use & Care Guide

Guia de Uso y Cuidado

Guide d’utilisation et d’entretien

3 Series

French Door Bottom Freezer/Refrigerator

Refrigerador con congelador inferior de puerta doble

Réfrigérateur à portes françaises/Congélateur en bas

Finding Information

Please read and save this guide

We hope you will enjoy and appreciate the care and attention we have put into every detail of your new, state-ofthe-art refrigerator.

Table of contents

Finding Information .............................................................. 2

Safety..................................................................................... 3

Your appliance is designed to offer years of reliable service. This Use and Care Guide will provide you with the information you need to become familiar with your refrigerator’s care and operation.

Feature Overview .................................................................. 5

Installation ............................................................................. 6

Removing the Doors ........................................................... 10

We appreciate your choice of our refrigerator and hope that you will again select our products for your other major appliance needs.

Connecting the Water Supply ............................................ 12

Controls ............................................................................... 13

NOTE

Registering your product with Viking Range, LLC enhances our ability to serve you. You can register online at www.

vikingrange.com or by sending your Product Registration

Card in the mail.

Automatic Ice & Water Maker/Dispenser ........................... 15

Storage Features ................................................................. 16

Storing Food and Saving Energy ........................................ 20

Questions?

Normal Operating Sounds & Sights ................................... 21

Changing the Water and Air Filters .................................... 22

Your complete satisfaction is our ultimate goal. If you have any questions or comments about this product, please contact the dealer from whom you purchased it, or contact our Consumer Support Center at 1-888-845-4641.

For online support and product information visit www.

vikingrange.com in the US or brigade.ca in Canada

Care and Cleaning .............................................................. 24

Solutions to Common Problems ......................................... 27

Warranty .............................................................................. 31

Doors

Handles are secure and tight

Door seals completely to cabinet on all sides

Freezer drawer is level across the top

Electrical Power

House power turned on

Refrigerator plugged in

Installation Checklist

Leveling

Refrigerator is level, side-to-side and tilted

¼

” (6 mm) front-to-back

Toe grille is properly attached to refrigerator

Cabinet is sitting solid on all corners

Ice Maker

House water supply connected to refrigerator

No water leaks present at all connections - recheck in 24 hours

Ice maker is turned ON

Front models)

Final Checks

Shipping material removed

Fresh food and freezer temperatures set

Crisper humidity controls set

Registration card sent in

2

Safety

Important safety instructions

Safety Precautions

Do not attempt to install or operate your unit until you have read the safety precautions in this manual. Safety items throughout this manual are labeled with a Danger, Warning, or Caution based on the risk type.

Defi nitions

This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.

DANGER

DANGER indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.

WARNING

WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION

CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.

IMPORTANT

Indicates installation, operation, or maintenance information which is important but not hazard-related.

General Safety

Child Safety

Packing Materials:

• Packing cartons covered with rugs, bedspreads, plastic sheets, or stretch wrap may become airtight chambers and can quickly cause suffocation.

• Destroy or recycle the product’s carton, plastic bags, and any other exterior wrapping material immediately after the refrigerator is unpacked. Children should never play with these items.

Child Entrapment and Suffocation:

• These problems are not limited to the past. Whether junked, abandoned, or temporarily stored (even for a few hours), unattended refrigerators and freezers are dangerous. Please take the precautions listed below.

Proper Disposal of Refrigerators/Freezers

We strongly encourage responsible appliance recycling/ disposal methods. Check with your utility company or visit www.energystar.gov/recycle for more information on recycling your old refrigerator.

Before you recycle or dispose of your old refrigerator/freezer:

• Remove the doors.

• Leave the shelves and baskets in place so children may not easily climb inside.

• Have refrigerant and compressor oil removed by a qualifi ed service technician.

WARNING

Please read all safety instructions before using your new refrigerator.

• Do not store or use gasoline or other fl ammable liquids near this or any other appliance. Read product labels for warnings regarding fl ammability and other hazards.

• Do not operate the refrigerator in the presence of explosive fumes.

• Avoid contact with any moving parts of the automatic ice maker.

• Remove all staples from the carton to avoid injury.

Staples can also damage fi nishes if they come in contact with other appliances or furniture.

3

Safety

IMPORTANT

CFC/HCFC DISPOSAL

Your old refrigerator may have a cooling system that used CFCs or HCFCs (chlorofl uorocarbons or hydrochlorofl uorocarbons). CFCs and HCFCs are believed to harm stratospheric ozone if released to the atmosphere.

Other refrigerants may also cause harm to the environment if released to the atmosphere.

If you are throwing away your old refrigerator, make sure the refrigerant is removed for proper disposal by a qualifi ed technician. If you intentionally release refrigerant, you may be subject to fi nes and imprisonment under provisions of environmental legislation.

Electrical information

WARNING

You must follow these guidelines to ensure that your refrigerator’s safety mechanisms are operating correctly.

The refrigerator must be plugged into its own dedicated 115 Volt, 60 Hz, AC-only non-GFCI electric outlet.

The power cord of the appliance is equipped with a three-prong grounding plug for your protection against electrical shock hazards. It must be plugged directly into a properly grounded threeprong receptacle. The receptacle must be installed in accordance with local codes and ordinances. Consult a qualifi ed electrician.

Do not use an extension cord or adapter plug.

• If the power cord is damaged, it should be replaced by the manufacturer, service technician, or a qualifi ed person.

• Never unplug the refrigerator by pulling on the power cord. Always grip the plug fi rmly and pull straight out from the receptacle to prevent damaging the power cord.

• To avoid electrical shock, unplug the refrigerator before cleaning and before replacing a light bulb or

LED light.

• Performance may be affected if the voltage varies by 10% or more. Operating the refrigerator with insuffi cient power can damage the compressor. Such damage is not covered under your warranty.

• Do not plug the unit into an outlet controlled by a wall switch or pull cord to prevent the refrigerator from being turned off accidentally.

4

IMPORTANT

To turn off power to your refrigerator, unplug the power cord from the wall outlet.

Feature Overview

Understanding features and terms

Your refrigerator is designed for optimal convenience and storage fl exibility. The illustration below is provided to assist you with familiarizing yourself with product features and terminology.

NOTE

Features may vary according to model. Model is shown without freezer drawer cover.

Adjustable

Spill-Proof

Shelves

Crisper

Drawer

Special Items

Rack (inside CTD)

(select models)

LED Light

Water

Filter

Adjustable

Hinges

(select models)

Ice

Maker

Ice

Bucket

Flipper Guide

Incandescent Light

(select models)

LED Light

(select models)

Covered Door Bin

Flipper

Mullion

Air Filter

Adjustable

Spill-Proof

Shelves

Crisper

Drawer

Tilt-Out

Bin

LED Light

Temperature

Adjustable Cold

Zone Drawer

Freezer Baskets

Toe Grille

Wire Tilt-Out Shelf

(inside freezer drawer)

IMPORTANT

Features not included with your refrigerator can be purchased at www.vikingrange.com in the US or brigade.ca in Canada or by calling 1-888-845-4641.

5

Installation

Required Tools

You will need the following tools:

This Use & Care Guide provides general installation and operating instructions for your model. We recommend using a service or kitchen contracting professional to install your refrigerator. Use the refrigerator only as instructed in this Use

& Care Guide.

Before starting the refrigerator, follow these important fi rst steps.

Location

• Choose a place that is near a grounded, non-GFCI, electrical outlet.

Do Not

use an extension cord or an adapter plug.

• If possible, place the refrigerator out of direct sunlight and away from the range, dishwasher, or other heat sources.

• The refrigerator must be installed on a fl oor that is level and strong enough to support a fully loaded refrigerator.

• Consider water supply availability for models equipped with an automatic ice maker.

Installation

• Allow the following clearances for ease of installation, proper air circulation, and plumbing and electrical connections:

Sides & Top

Back

Door opening

inch (9.5 mm)

1 inch (25.4 mm)

NOTE

If your refrigerator is placed with the door hinge against a wall, you may have to allow additional space so the door can be opened wider.

NOTE

The refrigerator doors are designed to shut by themselves within a 20 degree opening.

Your refrigerator should be positioned to allow easy access to a counter when removing food. For best use of refrigerator drawers and freezer baskets, the refrigerator should be in a position where both can be fully opened.

CAUTION

DO NOT install the refrigerator where the temperature will drop below 55°F (13°C) or rise above 110°F (43°C). The compressor will not be able to maintain proper temperatures inside the refrigerator.

DO NOT block the toe grille on the lower front of your refrigerator. Suffi cient air circulation is essential for the proper operation of your refrigerator.

Guidelines for fi nal positioning of your refrigerator

• All four corners of the cabinet must rest fi rmly on the fl oor.

• The cabinet should be level at the front and rear.

• The sides should tilt ¼ inch (6 mm) from front to back

(to ensure that doors close and seal properly).

• Doors should align with each other and be level.

Most of these conditions can be met by raising or lowering the adjustable front rollers.

6

Installation

Leveling Freezer Drawer

(if necessary)

Figure 1:

Remove screws and then gently pull forward.

1

Check gasket seal around top, bottom, and sides of freezer drawer.

2

If gasket is not sealed, open drawer and slightly loosen four drawer screws (two on each side) to allow drawer to rotate (see illustration).

3

Close drawer and recheck the seal on the gasket (A).

Open the drawer grabbing by the sides in the center

(B). Be careful not to rotate the drawer.

Remove

Mounting

Screws

Remove Hex

Head drawer

Screw

DO NOT REMOVE

OTHER SCREWS

Remove Hex

Head drawer

Screw

Figure 2:

Lift the toe grille and gently pull forward.

Shoulder

Screws

Remove Hex

Head drawer

Screw

4

Tighten four drawer screws.

5

Recheck gasket seal.

Push Against

Freezer Drawer

Remove Hex

Head drawer

Screw

Grab Drawer

At Center

From Both Sides

Then

Pull Drawer Out

Clip

Shoulder

Screw

Toe

Grille

You can raise or lower each door. Use a

inch socket wrench to turn the adjustment screws (one per side).

To raise:

turn adjustment screw clockwise.

To lower:

turn adjustment screw counterclockwise.

4

Ensure both doors are bind-free with their seals touching the cabinet on all four sides and that cabinet is stable.

5

After unit is leveled, lower anti-tip leg until it contacts the fl oor.

Level Refrigerator & Adjust Doors

(if necessary)

Guidelines for fi nal positioning of your refrigerator:

• All four corners of the cabinet must rest fi rmly on the fl oor.

• The sides should tilt

¼

inch (6 mm) from front to back

(to ensure that doors close and seal properly).

• Doors should align with each other and be level.

Most of these conditions can be met by raising or lowering the adjustable front rollers.

To level the cabinet using the front rollers:

1

Slightly open freezer drawer.

2

Remove the toe grille (following the illustrations below for the toe grille on your model).

Door

Anti-tip

Leg

Door

Raise

Lower

6

Install the toe grille by fi tting into place (replacing screws on some models).

7

Installation

To adjust the door stop:

Door stop is adjustable between 85 to 145 degrees.

NOTE

View shown is looking up at the bottom of the refrigerator door.

5

Re-tighten

Adjustable Door Stop

1

Open door to provide access to screw.

2

Loosen

3

Adjust door to desired location.

Re-tighten Screw

6

Ensure door stops in desired location before resuming normal use.

To level the doors using the adjustable lower hinge

(select models)

:

1

Remove all food items from door bins on door being adjusted.

2

Open doors to 90 degrees.

Open

Door

90

Degrees

Bottom of Door

Adjusting Door

4

Rotate door stop until it makes contact with the lower hinge.

NOTE

Adjustable hinge should only be used after doors have been leveled with rollers.

8

3

Lift the door while adjusting the washer. To raise the door, rotate washer clockwise (when viewed from the bottom). To lower door, rotate washer counterclockwise (when viewed from the bottom).

To adjust the fl ipper mullion:

Installation

Door

Lower

Door

Hinge

Washer

Raise

Door

Raising/Lowering Door

Adjusting Flipper Mullion Screw

2

Adjust with the fl ipper mullion guide, there should be a separation about the thickness of a coin (0.060 inches, or 1.5 mm) between the guide and fl ipper mullion.

3

Re-tighten

Adjusting Flipper Mullion Height

9

Removing the Doors

Getting through narrow spaces

If your refrigerator will not fi t through an entrance area, before installing the door handles, you can remove the doors. Check fi rst by measuring the entrance.

To prepare for removing the doors:

1

Make sure the electrical power cord is unplugged from the wall outlet.

2

Open the freezer drawer and remove the toe grille

(see “Installation” section).

3

Remove any food from the door shelves and close the doors.

To remove the top hinge covers:

1

Remove the two screws from each cover over the top door hinges.

2

Lift inside edge of hinge cover and tilt back.

2

Disconnect the harness by grasping both sides of the connector fi rmly, depress the latch, and pull apart.

Remove the two screws from the top hinge. Lift the door off of the bottom hinge and set it aside.

3

Unscrew the three lower hinge screws and hinge if necessary.

To reinstall the right door, reverse the above steps.

Lower Hinge Removal

NOTE

DO NOT remove the ground screw from hinge.

To remove the refrigerator doors:

1

Trace lightly around the door’s top hinges with a pencil. This makes reinstallation easier.

Once both doors are in place, ensure they are aligned with each other and level (please see the “Installation” section for more details), and replace the top hinge cover.

CAUTION

Be sure doors are set aside in a secure position where they cannot fall and cause personal injury, or damage to the doors or handles.

Removing Freezer Drawer

1

Open freezer drawer.

2

Remove drawer screws on right and left sides (two screws on each side).

Remove Hex

Head drawer

Screw

Remove Hex

Head drawer

Screw

DO NOT REMOVE

OTHER SCREWS

Remove Hex

Head drawer

Screw

10

Remove Hex

Head drawer

Screw

3

Lift drawer up and out to remove.

Removing the Doors

CAUTION

Drawer is heavy. Use caution when lifting.

Installing Freezer Drawer

1

With lower slides pulled out, hang drawer onto slide brackets ensuring pins on each side are fully inserted into slots on each side.

Installing the Door Handles

1

There are 6 handle studs on the refrigerator.

Drawer

Assembly

Fully Extend

Drawer Slides

Pin

Cabinet

Slot

2

Reinstall four drawer screws (two per side), tighten down, and close drawer (C).

2

Slide handle endcaps over door stud.

Install Screws

(2) Each Side

3

Tighten the set screw. There are 2 set screws per handle assembly.

3

Check gasket seal around top, bottom, and sides of freezer drawer.

4

If gasket is not sealed, open drawer and slightly loosen four drawer screws (two on each side) to allow drawer to rotate.

5

Close drawer and recheck the seal on the gasket (A).

Open the drawer grabbing by the sides in the center

(B). Be careful not to rotate the drawer.

4

Repeat with all 3 handle assemblies.

Push Against

Freezer Drawer

Grab Drawer

At Center

From Both Sides

Then

Pull Drawer Out

6

Tighten four drawer screws.

7

Recheck gasket seal.

8

Install the toe grille by fi tting into place.

11

Connecting the Water Supply

WARNING

To avoid electric shock, which can cause death or severe personal injury, disconnect the refrigerator from electrical power before connecting a water supply line to the refrigerator.

CAUTION

To Avoid Property Damage:

• Copper or Stainless Steel braided tubing is recommended for the water supply line. Water supply tubing made of ¼ inch plastic is not recommended to be used. Plastic tubing greatly increases the potential for water leaks, and the manufacturer will not be responsible for any damage if plastic tubing is used for the supply line.

• DO NOT install water supply tubing in areas where temperatures fall below freezing.

• Chemicals from a malfunctioning softener can damage the ice maker. If the ice maker is connected to soft water, ensure that the softener is maintained and working properly

.

IMPORTANT

Ensure that your water supply line connections comply with all local plumbing codes.

Before Installing The Water Supply Line, You Will Need:

• Basic Tools: adjustable wrench, fl at-blade screwdriver, and Phillips

TM

screwdriver

• Access to a household cold water line with water pressure between 30 and 100 psi.

• A water supply line made of ¼ inch (6.4 mm) OD, copper or stainless steel tubing. To determine the length of tubing needed, measure the distance from the ice maker inlet valve at the back of the refrigerator to your cold water pipe. Then add approximately 7 feet

(2.1 meters), so the refrigerator can be moved out for cleaning (as shown).

• A shutoff valve to connect the water supply line to your household water system. DO NOT use a selfpiercing type shutoff valve.

• Do not reuse compression fi tting or use thread seal tape.

• A compression nut and ferrule (sleeve) for connecting a copper water supply line to the ice maker inlet valve.

To Connect Water Supply Line To Ice Maker Inlet Valve

1. Disconnect refrigerator from electric power source.

2. Place end of water supply line into sink or bucket. Turn

ON water supply and fl ush supply line until water is clear.

Turn OFF water supply at shutoff valve.

3. Remove plastic cap from water valve inlet and discard cap.

4.

If you use copper tubing

- Slide brass compression nut, then ferrule (sleeve) onto water supply line. Push water supply line into water valve inlet as far as it will go (¼ inch

/ 6.4 mm). Slide ferrule (sleeve) into valve inlet and fi nger tighten compression nut onto valve. Tighten another half turn with a wrench; DO NOT over tighten. See Figure 1.

If you use stainless steel tubing

- The nut and ferrule are already assembled on the tubing. Slide compression nut onto valve inlet and fi nger tighten compression nut onto valve. Tighten another half turn with a wrench; DO

NOT over tighten. See Figure 2.

5. With steel clamp and screw, secure water supply line (copper tubing only) to rear panel of refrigerator as shown.

6. Coil excess water supply line (copper tubing only), about 2½ turns, behind refrigerator as shown and arrange coils so they do not vibrate or wear against any other surface.

7. Turn ON water supply at shutoff valve and tighten any connections that leak.

8. Reconnect refrigerator to electrical power source.

9. To turn ice maker on, lower wire signal arm (freezer ice maker) or set the ice maker’s On/Off power switch to the

“On” position (fresh food ice maker).

Plastic Water Tubing to Ice Maker

Fill Tube

Steel

Clamp

Brass

Compression

Nut

Ferrule

(Sleeve)

Copper water line

Water Valve

Bracket

Valve Inlet

Water Valve

NOTE

Check with your local building authority for recommendations on water lines and associated materials prior to installing your new refrigerator. Depending on your local/state building codes,

Viking Range, LLC recommends for homes with existing valves its water line kit 054414-000 (with a 6 ft. Stainless Steel Water

Line) and for homes without an existing valve, Viking Range, LLC recommends its water line kit 054415-000 (with a 20 ft. Copper

Water Line with self-tapping saddle valve). Please refer to www.

vikingrange.com for more information.

Copper water line from household water supply

(Include enough tubing in loop to allow moving refrigerator out for cleaning.)

Figure 1 Figure 2

IMPORTANT

After connecting the water supply, refer to “How to Prime the Water Supply System” for important information about priming an empty water supply system.

Your refrigerator’s water supply system includes several tubing lines, a water fi lter, a water valve, and a water tank. To ensure that your water dispenser works properly, this system must be completely fi lled with water when your refrigerator is fi rst connected to the household water supply line.

12

Controls

An indicator light will be illuminated above most active features.

Touch the icon to activate the options below.

fast freeze Activates a faster rate for freezing food.

fast ice Increases the production of ice.

energy saver Keep this switch set on energy saver (light on) for lowest energy usage. If moisture appears on the cabinet between the doors, pressing this button will turn the light off and enable an electric heater used to reduce moisture on the cabinet between the doors.

water fi lter air fi lter

Press and hold for three seconds to reset after fi lter change.

Filter condition status is always displayed when door is open. Press and hold for three seconds to reset after fi lter change.

temp mode Touch to toggle display from Fahrenheit to Celsius.

mute sounds Tones emitted by each key press can be turned off based on user preference.

The sounds are muted when the red indicator is lit. Warning signals will stay active.

default settings Resets all refrigerator settings such as temp, temp display and tones to their factory default settings.

on off Press and hold for three seconds to turn off the cooling system to clean the refrigerator. It also turns off the ice maker. The temperature displays will read

OFF.

IMPORTANT

Pressing the power on/off

icon does not turn off power to your refrigerator. You must unplug the power cord from the wall outlet.

Setting cooling temperatures

Press the + or – indicator to adjust the temperature to the desired setting. The temperature display will begin to blink with the fi rst touch. The display will time out after 10 seconds and return to the basic display.

Alarms

Door Ajar

High Temp

Power Fail

If the door has been left open for an extended period of time, an alarm will sound and the door ajar indicator will display on the bottom display of the control panel. The alarm is turned off by closing the door. The mute sounds key will blink to prompt the reset of any active alarms. Press this key to reset any system alarms.

In the event of a high temperature condition, the temperature display will blink and display “HI”. After 20 minutes, the alarm will sound and the high temp indicator will be red on the bottom of the control panel. The mute sounds icon will illuminate until pressed, acknowledging the alarm, at which time the highest temperature reached will be displayed and the refrigerator will resume normal operation. In case the high temp alarm is not acknowledged at the fi rst alarm sound time out, when the door is fi rst opened, the alarm sound will be repeated.

In the event of a power failure, the power fail alert will be displayed and the temperature display will blink until the mute sounds icon is pressed, acknowledging the alarm. Other modes may be turned off until the alarm is acknowledged. The power fail alert is turned off and the refrigerator will resume normal operation. The high temp alarm may also be illuminated until a safe operating range temperature has been reached.

13

TruTouch Controls

Sabbath Mode

The Sabbath Mode is a feature that disables portions of the refrigerator and its controls in accordance with observance of the weekly Sabbath and religious holidays within the

Orthodox Jewish community.

Sabbath Mode is turned ON and OFF by pressing and holding the freezer temp

“-” and the refrigerator temp

“+” indicators for fi ve seconds. The display shows “Sb” while in

Sabbath mode.

In the Sabbath Mode, the High Temp alarm is active for health reasons. If a high temperature alarm is activated during this time, for example due to a door left ajar, the alarm will sound intermittently for about two minutes. The alarm will then silence on its own and a red high temperature icon will display. The high temp icon will continue to display, even if the door is closed, until the Sabbath mode is exited and the icon reset. The refrigerator will function normally once the door is closed, without any violation of the

Sabbath/Holidays.

For further assistance, guidelines for proper usage and a complete list of models with the Sabbath feature, please visit the web at http:\\www.star-k.org

.

NOTE

If the

Temperature Adjustable Cold Zone Drawer is not turned off prior to putting the unit into Sabbath

Mode, it will continue to adjust itself to maintain the set point even if the display does not illuminate to show that it is still on.

NOTE

While in Sabbath Mode, neither the lights nor the control panel will work until Sabbath Mode is deactivated.

Refrigerator stays in Sabbath Mode after power failure recovery. It must be deactivated with the buttons on the control panel.

NOTE

During Sabbath Mode, the ice maker is turned off by main control board.

Sabbath Mode and the Temperature Adjustable Cold

Zone Drawer

The Temperature Adjustable Cold Zone Drawer should be turned off for the Sabbath/Holidays. Before putting the refrigerator into the Sabbath mode, turn the Cold Zone drawer off by pressing the drawer on/off

button. The display will show “OFF” and the drawer will turn off. Then enter the Sabbath mode function on the main refrigerator display. See the “TruTouch Sabbath Mode” section. When in

Sabbath mode, the display will not illuminate and the drawer will remain off. The drawer can still be used as a non-temp controlled drawer in this mode. When the refrigerator is taken out of Sabbath mode, the Cold Zone drawer will have to be turned back on.

14

Automatic Ice Maker

Ice maker operation & care

After the refrigerator is installed properly, the ice maker can produce ice within 24 hours. It can completely fi ll an ice bin in about three days.

When using the ice maker for the fi rst time and in order for the ice maker to work properly, it is necessary to clear air from water fi lter tubing. Once ice maker begins making ice, allow the bucket to fi ll completely, then discard the fi rst

TWO FULL buckets of ice. It will take at least two days to completely fi ll the bucket on regular ice making mode or 1

½ days on fast ice mode.

The ice maker produces approximately four pounds of ice every 24 hours depending on usage conditions.

• The following sounds are normal when the ice maker is operating:

- Ice dropping into ice bin

- Water valve opening or closing

• Ice cubes stored too long may develop an odd fl avor.

Empty the ice bin as explained below.

Fast Ice Function

Your refrigerator is equipped with a Fast Ice Function, that will, if activated at your user interface, allow an increase in ice production. You do not need to deactivate it, if not needed, your refrigerator will operate on normal conditions.

IMPORTANT

Your ice maker is turned on at the factory so it can work as soon as you install your refrigerator. If you cannot connect a water supply, lift the ice maker’s wire signal arm to turn it off. Otherwise, the ice maker’s fi ll valve may make a loud chattering noise when it attempts to operate without water.

CAUTION

If the water supply to your refrigerator is softened, be sure the softener is properly maintained.

Chemicals from a water softener can damage the ice maker.

Turning the ice maker on and off

Ice production is controlled by lifting/lowering the ice maker’s wire signal arm

. To gain access to the ice maker, pull the freezer drawer out. Lift the wire signal arm to turn the ice maker OFF and lower the wire signal arm to turn it ON.

Cleaning the ice maker

Clean the ice maker and ice bin at regular intervals, especially prior to vacation or moving.

1

Turn off the ice maker.

2

Remove the ice bin.

3

Empty and carefully clean the ice bin with mild detergent. Do not use harsh or abrasive cleaners.

Rinse with clean water.

4

Allow the ice bin to dry completely before replacing in the freezer.

5

Replace the ice bin. Turn the ice maker on.

Remove and empty the ice bin if:

• An extended power failure (one hour or longer) causes ice cubes in the ice bin to melt and freeze together.

Remove the ice bin and shake to loosen the cubes or clean as explained above.

Ice maker tips

• If your refrigerator is not connected to a water supply or the water supply is turned off, turn off the ice maker by lifting wire signal arm.

CAUTION

NEVER use an ice pick or similar sharp instrument to break up the ice. This could damage the ice bin.

To loosen stuck ice, use warm water. Before replacing the ice bin, make sure it is completely dry.

15

Storage Features

Shelf features

CAUTION

To avoid injury from breakage, handle tempered glass shelves carefully.

Drawers

Your refrigerator includes a variety of storage drawers. These drawers are located in fi xed positions at the bottom of the fresh food compartment.

Crispers

Crisper drawers are designed for storing fruits, vegetables, and other fresh produce.

NOTE

Features may vary according to model.

Your refrigerator includes glass shelves that are designed to catch and hold accidental spills.

You can easily adjust shelf positions in the fresh food compartments to suit your needs. The shelves have mounting brackets that attach to slotted supports at the rear of each compartment.

To change the position of a shelf:

1

Before adjusting a shelf, remove all food.

2

Lift the front edge up and pull the shelf out.

3

Replace by inserting the mounting bracket hooks into the desired support slots.

4

Lower the shelf and lock into position.

Full Custom-Design TM Shelf

Opening Crisper Drawer

Crisper humidity control

Crisper drawers include a sliding control for adjusting the humidity inside the crisper. Leafy vegetables keep best when stored with the Humidity Control set on Higher Humidity.

Fresh fruits keep best when stored with the Humidity

Control set on Lower Humidity.

or

Adjusting Crisper Humidity

16

To remove the Crisper

Drawer for cleaning:

1

Pull drawer out until it stops.

2

Lift front slightly and remove the drawer.

Temperature Adjustable Cold Zone Drawer

Storage Features

Removing Crisper

Drawer

Special items rack

(select models)

The innovative design of the special items rack allows you to store four bottles of wine or soft drink bottles.

The

Temperature Adjustable Cold Zone D rawer is designed to keep food items at a precise temperature whether cooler, warmer, or the same as the fresh food section of the refrigerator. The thaw setting holds a temperature for thawing frozen foods for 12 hours. At the end of that time, it then switches to the mixed items setting to store the thawed food.

To operate:

1

To turn on and off, press the drawer’s

On/Off

button. The numeric display will show a temperature between “

28°F and 42°F

” when on and “

OFF

” when off.

2

Press F/C if you prefer to display Fahrenheit “

F,

” or

Celsius “

C

”.

3

Press either the up

or down

scroll buttons to illuminate the desired item.

4

Once an option is selected, the drawer will adjust and maintain the temperature for the setting selected.

5

When turned off, the Cold Zone drawer functions as a standard meat pan. The Cold Zone drawer is best used for packaged food products. Leafy vegetables and unpackaged fruits are best kept in one of the crisper drawers.

6

The three favorite selections provide fl exibility to set and store personal temperature selections. The temperature is adjusted up by pressing the + or – buttons. The drawer will store the selected temperature setting until it is changed.

7

The control buttons can be locked to prevent accidental changes by pressing the control lock

button for three seconds. Deactivate by pressing for three seconds again.

Opening the Drawer

17

Storage Features

IMPORTANT

DO NOT clean the display area of the Custom Temp TM

Drawer with abrasive or caustic cleaners. Wipe clean with a moist sponge.

To change the position of an adjustable door bin:

1

Before adjusting a bin, remove all food.

2

Grip the bin fi rmly with both hands and lift it upward.

3

Remove the bin.

4

Place the bin just above desired position.

5

Lower the bin onto supports until locked in place.

CAUTION

The Temperature Adjustable Cold Zone Drawer and cover can be removed for cleaning but the control unit, attached to the right side of the fridge, cannot be removed. Do not immerse the Cold Zone drawer cover in water or put it in a dishwasher. Clean with a damp cloth or sponge.

To remove the Temperature Adjustable Cold Zone

Drawer for cleaning:

1

Pull the drawer out until it stops.

2

Lift the front slightly and remove the drawer.

Adjustable Door Bin

Accessories

(varies by model)

Tilt can bins

The can bins allow you to effi ciently and securely store up to eight 12-ounce canned beverages.

Removing the Drawer

NOTE

When the refrigerator is turned off by pressing the main

TruTouch Conotrol on/off button, the Temperature

Adjustable Cold Zone drawer will also be turned off. When the refrigerator is turned back on, the Cold Zone drawer will resume operations at the temp setting that was set before the refrigerator was turned off.

Doors

Storage bins

The doors to your fresh food compartment use a system of modular storage bins. All of these bins are removable for easy cleaning. Some of them have fi xed positions, while others can be adjusted to your needs.

Door bins are ideal for storing jars, bottles, cans, and large drink containers. They also enable quick selection of frequently used items.

Tilt Can Bin

Covered Door Bin

Use the covered door bin, at the top of the fresh food compartment door, for short-term storage of cheese, spreads, or butter. The covered door bin is designed to be warmer than the open area and includes a lift-up cover that may be locked and a dairy divider (select models).

Covered Door Bin

18

Freezer Features

(varies by model)

Storage Features

To reinstall lower basket, insert basket into retainer clips.

Tilt Wire Shelf

The freezer tilt wire shelf (located on the inside of the freezer drawer) is not designed to be removed.

Dividers Removal

Lift up on the front of the upper divider and pull out.

Two Freezer Baskets

To Remove Upper Basket

1

Remove all items from basket.

2

Remove basket by pulling basket out to its full extension and lift out.

To reinstall upper basket, position basket onto the retainer clips making sure the front of the basket rests in the retainer clips on the stabilizer bar.

NOTE

If basket is not resting on stabilizer bar retainer clips, the drawer will not close properly.

To Remove Lower Basket

1

Remove all items from basket.

2

Remove the basket by tilting it forward and lifting it from the retainer clips.

Upper Basket Divider

Lift up on the rear of the lower divider and pull out.

Removing Lower Basket

19

Lower Basket Divider &

Spill Guard Tray

NOTE

Spill Guard Tray should be hand washed in warm water.

Storing Food and Saving Energy

Ideas for storing foods

Fresh food storage

• Keep the fresh food compartment between 34°F and

40°F with an optimum temperature of 37°F.

• Avoid overcrowding the refrigerator shelves, which reduces air circulation and causes uneven cooling.

Fruits and vegetables

• Store fruits and vegetables in crisper drawers, where trapped moisture helps preserve food quality for longer time periods.

• Wash items and remove excess water.

• Wrap any items that have strong odors or high moisture content.

Meat

• Wrap raw meat and poultry separately and securely to prevent leaks and contamination of other foods or surfaces.

• Use the Temperature Adjustable Cold Zone drawer and set to meat/poultry setting for short-term storage.

Any meat to be kept longer than two days should be frozen.

Frozen food storage

• Keep the freezer compartment at 0°F or lower.

• A freezer operates most effi ciently when it is at least

⅔ full.

Packaging foods for freezing

• To minimize food dehydration and quality deterioration, use aluminum foil, freezer wrap, freezer bags, or airtight containers. Force as much air out of the packages as possible and seal them tightly.

Trapped air can cause food to dry out, change color, and develop an off-fl avor (freezer burn).

• Wrap fresh meats and poultry with suitable freezer wrap prior to freezing.

• Do not refreeze meat that has completely thawed.

Loading the freezer

• Prior to grocery shopping, activate “fast freeze” so that on your return you can ensure your newly purchased food designated for the freezer will be preserved as quickly as possible.

• Activating “fast freeze” also will help your freezer more effi ciently maintain the selected temperature after placing new purchases with pre-existing frozen foods.

• Avoid adding too much warm food to the freezer at one time. This overloads the freezer, slows the rate of freezing, and can raise the temperature of frozen foods.

• Leave a space between packages, so cold air can circulate freely, allowing food to freeze as quickly as possible.

Ideas for saving energy

Installation

• Locate the refrigerator in the coolest part of the room, out of direct sunlight, and away from heating ducts or registers.

• Do not place the refrigerator next to heat-producing appliances such as a range, oven, or dishwasher. If this is not possible, a section of cabinetry or an added layer of insulation between the two appliances will help the refrigerator operate more effi ciently.

• Level the refrigerator so that the doors close tightly.

Temperature settings

• Refer to the “Controls” section for procedures on temperature settings.

Food storage

• Avoid overcrowding the refrigerator or blocking cold air vents. Doing so causes the refrigerator to run longer and use more energy.

• Cover foods and wipe containers dry before placing them in the refrigerator. This cuts down on moisture build-up inside the unit.

• Organize the refrigerator to reduce door openings.

Remove as many items as needed at one time and close the door as soon as possible.

• Do not place a hot container directly on a cold shelf.

Remember, such an extreme temperature change may damage the glass.

20

Normal Operating Sounds

Understanding the sounds you may hear

Your new, high-effi ciency refrigerator may introduce unfamiliar sounds. These sounds normally indicate your refrigerator is operating correctly. Some surfaces on fl oors, walls, and kitchen cabinets may make these sounds more noticeable.

The following is a list of major components in your refrigerator and the sounds they can cause:

A Evaporator

Refrigerant through the evaporator may create a boiling or gurgling sound.

B Evaporator fan

You may hear air being forced through the refrigerator by the evaporator fan.

C Defrost heater

During defrost cycles, water dripping onto the defrost heater may cause a hissing or sizzling sound. After defrosting, a popping sound may occur.

D Automatic ice maker

When ice has been produced, you will hear ice cubes falling into the ice bin. Ice maker fan, water valve activation, and refrigerant gas fl uid may create sounds from its operation.

E Electronic control & automatic defrost control

These parts can produce a snapping or clicking sound when turning the cooling system on and off.

F Condenser fan

You may hear air being forced through the condenser.

G Compressor

Modern, high-effi ciency compressors run much faster than older models. The compressor may have a high-pitched hum or pulsating sound.

H Water valve

Makes a buzzing sound each time it opens to fi ll the ice maker.

I Drain pan

(not removable) You may hear water dripping into the drain pan during the defrost cycle.

J Condenser

May create minimal sounds from forced air.

K Motorized Temperature Adjustable Cold Zone drawer damper

May produce a light humming during operation.

L Ice dispensing paddle

When dispensing ice, you will hear a snapping, clicking, or popping sound when the solenoid opens and closes the ice chute.

M Motorized damper

May produce a light humming during operation.

N Temperature Adjustable Cold Zone drawer fan

Turns off when door opens or the Cold Zone drawer is turned off.

NOTE

Energy effi cient foam in your refrigerator is not a sound insulator.

NOTE

During automatic defrost cycle, a red glow in the back wall vents of your freezer compartment is normal.

21

Changing The Water and Air Filters

Your refrigerator is equipped with separate water and air fi ltering systems. The water fi lter system fi lters all the water used to produce ice. The air fi lter removes odors and impurities from the refrigerator compartment.

NOTE

The control panel includes controls to monitor the status of your water and air fi lters. See the Controls section for more information.

About your advanced water fi lter

1

Push the fi lter release button above the cartridge to disconnect it.

2

Slide the old water fi lter cartridge straight out of the housing and discard it.

The NGFC-2000 fi lter system is tested and certifi ed by NSF International to NSF/ANSI

Standards 42, 53 and 401 for the reduction of claims specifi ed on the performance data sheet.

Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Systems certifi ed for cyst reduction may be used on disinfected waters that may contain fi lterable cysts.

• Rated Capacity - 240 gallons

• Rated service fl ow - .5 gallons per minute

• Maximum Rated Pressure - 100 pounds per square inch

• Recommended Minimum Operating Pressure: 30 pounds per square inch

• Operating Temp.: Min. 33°F, Max. 100°F

Push Water Filter Button

3

Unpack the new fi lter cartridge and remove the two protective caps covering the inlet and exit of the fi lter. Slide the fi lter gently into the housing until it stops against the snap-in connector at the back of the housing.

Water fi lter

The water fi lter is located at the lower left side of the fresh food compartment.

Replacing your TruWater water fi lter

In general, you should change the water fi lter every six months to ensure the highest possible water quality. The

Water Filter Status

light on the Touch Panel prompts you to replace the fi lter after the six month time period has elapsed. The water fi lter status light on this model is not performance tested or certifi ed by NSF.

If your refrigerator has not been used for a period of time

(during moving for example), change the fi lter before reinstalling the refrigerator.

It is not necessary to turn the water supply off to change the fi lter. Be ready to wipe up any small amounts of water released during the fi lter replacement.

22

Changing The Water and Air Filters

4 Push fi rmly until the cartridge snaps into place

(you should hear two clicks).

When fully engaged, the front of the fi lter cartridge should be fl ush with the fi lter release button.

Air fi lter

The air fi lter is located under the utility bin.

Reinstall Water Filter

5

Press and hold the

Filter Status

button on the control panel for three seconds. When the display changes from “

Replace

” to “

Good

,” the status has been reset.

6

After replacing the water fi lter and in order for the ice maker to work properly, it is necessary to clear air from water fi lter tubing. Once ice maker begins making ice, allow the bucket to fi ll completely, then discard the fi rst TWO FULL buckets of ice. It will take at least two days to completely fi ll the bucket on regular ice making mode or 1

½

days on fast ice mode.

Replacing your TruAir air fi lter

To ensure optimal fi ltering of refrigerator odors, you should change the air fi lter every six months (the fi lter status light on the Touch Panel prompts you to replace the fi lter after six months).

1

Open the air fi lter door.

2

Remove the old fi lter and discard it.

3

Unpack the new fi lter and slide it into the housing.

4

To close the air fi lter door, push the top and bottom to lock the door closed.

5

Press and hold the

Air Filter Reset

button on the control panel for three seconds. When the display changes from “

Replace

” to “

Good

,” the status has been reset.

6

The

Filter Reset

will turn itself off after a few seconds.

23

Ordering replacement fi lters

Order new fi lters by calling 888-845-4641, online at www.

vikingrange..com in the US or brigade.ca in Canada, or through the dealer where you bought your refrigerator. You may want to consider ordering extra fi lters when you fi rst install your refrigerator.

Water Filter Replacement Cartridge #RWFVRF

Air Filter Replacement Cartridge #RAFVRF

Care and Cleaning

Protecting your investment

Keeping your refrigerator clean maintains its appearance and prevents odor build-up. Wipe up any spills immediately and clean the freezer and fresh food compartments at least twice a year.

NOTE

Do not use abrasive cleaners such as window sprays, scouring cleansers, fl ammable fl uids, cleaning waxes, concentrated detergents, bleaches, or cleansers containing petroleum products on plastic parts, interior doors, gaskets, or cabinet liners.

Do not use paper towels, scouring pads, or other abrasive cleaning materials.

• Never use metallic scouring pads, brushes, abrasive cleaners, or strong alkaline solutions on any surface.

• Never use CHLORIDE or cleaners with bleach to clean stainless steel.

• Do not wash any removable parts in a dishwasher.

• Always unplug the electrical power cord from the wall outlet before cleaning.

NOTE

If you set your temperature controls to turn off cooling, power to lights and other electrical components will continue until you unplug the power cord from the wall outlet.

• Remove adhesive labels by hand. Do not use razor blades or other sharp instruments which can scratch the appliance surface.

• Do not remove the serial plate. Removal of your serial plate voids your warranty.

• Before moving your refrigerator, raise the anti-tip brackets so the rollers will work correctly. This will prevent the fl oor from being damaged.

CAUTION

• Pull the refrigerator straight out to move it. Shifting it from side to side may damage fl ooring. Be careful not to move the refrigerator beyond the plumbing connections.

• Damp objects stick to cold metal surfaces. Do not touch refrigerated surfaces with wet or damp hands.

IMPORTANT

If you store or move your refrigerator in freezing temperatures, be sure to completely drain the water supply system.

Failure to do so could result in water leaks when the refrigerator is put back into service. Contact a service representative to perform this operation.

Refer to the guide on the next page for details on caring and cleaning specifi c areas of your refrigerator.

24

Care and Cleaning

Care and cleaning tips

Part

Interior &

Door Liners and water

Door Gaskets

Soap and

Drawers &

Bins

Cleaning Agents Tips and Precautions

Soap and water

Baking soda water

Soap and water

Use two tablespoons of baking soda in one quart of warm water.

Be sure to wring excess water out of sponge or cloth before cleaning around controls, light bulb or any electrical part.

Wipe gaskets with a clean soft cloth.

Use a soft cloth to clean drawer runners and tracks.

Do not wash any removable items (bins, drawers, etc.) in dishwasher.

Allow glass to warm to room temperature before immersing in warm water.

Glass Shelves

Soap and water

Glass cleaner

Mild liquid

Toe Grille sprays

Soap and

Exterior &

Handles water

Mild liquid sprays

Vacuum

Soap and water

Remove toe grille (see Installation Instructions).

Vacuum both sides and wipe with sudsy cloth or sponge.

Rinse and dry.

Do not use commercial household cleaners containing ammonia, bleach or alcohol to clean handles.

Use a soft cloth to clean smooth handles.

Do not use a dry cloth to clean smooth doors.

Exterior &

Handles

(Stainless

Steel Models

Only)

Non abrasive glass cleaner

Soap and water

Stainless steel cleaners

Never use CHLORIDE or cleaners with bleach to clean stainless steel.

Clean stainless steel front and handles with non-abrasive soapy water and a dishcloth. Rinse with clean water and a soft cloth.

Use a non-abrasive stainless steel cleaner. These cleaners can be purchased at most home improvement or major department stores. Always follow manufacturer’s instruction.

Do not use household cleaners containing ammonia or bleach.

NOTE: Always clean, wipe and dry with grain to prevent scratching.

Wash the rest of the cabinet with warm water and mild liquid detergent. Rinse well and wipe dry with a clean soft cloth.

Vacation and moving tips

Occasion Tips

Short Vacations

Long Vacations

Moving

Leave refrigerator operating during vacations of three weeks or less.

Use all perishable items from refrigerator compartment.

Turn automatic ice maker off and empty ice bucket, even if you will only be gone a few days.

Remove all food and ice if you will be gone one month or more.

Turn the cooling system off (see “Controls” section for location of On/Off button) and disconnect power cord.

Turn water supply valve to closed position.

Clean interior thoroughly.

Leave doors open to prevent odors and mold build-up. Block doors open if necessary.

Remove all food and ice.

If using a handcart, load from the side.

Adjust rollers all the way up to protect them during sliding or moving.

Pad cabinet to avoid scratching surface.

25

Care and Cleaning

Replacing LED Lights

(select models)

Both the freezer and fresh food compartments of your refrigerator include LED lights. Always use Viking Range parts for replacement.

To replace LED Lights:

1

Unplug your refrigerator’s power cord.

2

Remove light cover by pushing up and out.

3

Hold the LED cover with one hand and pull the connector with the other hand while pressing the connector latch.

4

Replace LED light and snap in place assuring the light is facing in toward the unit (inside fresh food and freezer) or facing outward on bottom of fresh food doors.

NOTE

LED lights are in series so if one is bad or unplugged, several lights may not light up.

Ordering Replacement LED Lights

Order new LEDs by calling 888-845-4641, online at www.

vikingrange.com in the US or brigade.ca in Canada, or through the dealer where you bought the refrigerator. Here is the product number to request when ordering:

LED Light, Part #054416-000

Incandescent Lights (40-watt bulb),

LED Light Removal

LED Light Harness Removal

26

Solutions to Common Problems

Before you call...

If you experience a concern with your refrigerator or notice a product behavior or condition that you do not understand, you can usually avoid a call to your service representative by referring to this section for an answer. Beginning with the following table, this information includes concerns, potential causes, and common solutions.

Automatic Ice Maker

Problem Cause Correction

Ice maker is not making any ice.

Ice maker is not making enough ice.

• Ice maker is turned off.

• Refrigerator is not connected to water line or water valve is not open.

• The water supply line is kinked.

• The water fi lter is not seated properly.

• The water fi lter may be clogged with foreign material.

• Saddle valve on cold water pipe is clogged or restricted by foreign material.

• Turn on ice maker. For the fresh food ice maker, press and hold the “Ice Off” button for four seconds until the indicator turns off. For the freezer ice maker, lower the wire signal arm.

• Connect the unit to the household water supply and ensure the supply valve is open.

• Ensure that the supply line does not kink when the refrigerator is pushed into place against the wall.

• Remove and re-install the water fi lter. Be sure to push the fi lter fi rmly so that you hear it lock solidly into position.

• If water dispenses slowly or not at all, or if the fi lter is six months old or older, it should be replaced.

• Turn off household water line valve. Remove valve.

Ensure that valve is not a self-piercing saddle valve.

Clean valve. Replace valve if necessary.

• Ice maker is producing less ice than you expect.

• The water fi lter may be clogged with foreign material.

• The water supply line is kinked.

• Saddle valve on cold water pipe is clogged or restricted by foreign material.

• The fresh food and freezer ice makers will each produce approximately 2.5 pounds of ice every 24 hours depending on usage conditions.

• If water dispenses slower than normal, or if the fi lter is six months old or older, it should be replaced.

• Ensure that the supply line does not kink when the refrigerator is pushed into place against the wall.

• Turn off household water line valve. Remove valve.

Ensure that valve is not a self-piercing saddle valve.

Clean valve. Replace valve if necessary.

Freezer ice maker will not stop making ice.

Ice cubes are freezing together.

• Ice maker wire signal arm is being held down by some package in the freezer that has fallen against the ice maker.

• Ice cubes are not being used frequently enough.

• Ice cubes are hollow (shells of ice with water inside). The hollow cubes break open in the bin and leak their water onto existing ice, which causes it to freeze together.

• Move the item and release wire signal arm. Remove any ice cubes that may have frozen together over the wire signal arm.

• Remove ice container and discard ice. The ice maker will produce fresh supply. Ice should be used at least twice weekly to keep the cubes separated.

• This generally occurs when the ice maker does not get enough water. This is usually the result of a clogged water fi lter. Replace the water fi lter.

Light Is Not On

Concern

Light is not on.

Potential Cause

 Light bulb is burned out or LED light is damaged.

 No electric current is reaching refrigerator.

 Control system has disabled lights because one or both doors were left open too long.

Common Solution

 See Replacing Light Bulbs or LED lights in Care and

Cleaning section.

 See “Concern” section, “Refrigerator Operations”.

 Close and reopen door(s) to enable lights.

Odors In Refrigerator

Concern

Interior is dirty.

Odors

Potential Cause

 Interior needs to be cleaned.

 Food with strong odors is stored in refrigerator.

Common Solution

 See Care & Cleaning Tips.

 Cover food tightly. Air fi lter may need to be changed more frequently if foods with strong odors are routinely stored in refrigerator.

27

Solutions to Common Problems

Opening/Closing Of Doors/Drawers

Concern

Door(s) will not close.

Potential Cause

 Refrigerator is not level. It rocks on the fl oor when moved slightly.

Drawers are diffi cult to move.

 An object has fallen from the baskets blocking the door from closing.

 Food is touching shelf on top of drawer.

 Drawer is overloaded

Refrigerator Operations

Concern

Compressor does not run.

Refrigerator runs too much or too long.

Digital temperature displays are fl ashing.

Potential Cause

 Cooling system is turned Off.

 Refrigerator is in defrost cycle.

 Plug at wall outlet is disconnected.

 House fuse is blown or a tripped circuit breaker.

 Power outage.

 Electronic control system keeps the refrigerator at a constant temperature.

 Room or outside weather is hot.

 Refrigerator has recently been disconnected for a period of time.

 Automatic ice maker is operating.

 Doors are opened too frequently or too long.

 Refrigerator/freezer door may be slightly open.

 Freezer control is set too cold (control found on side of left hand door).

 Fresh food/freezer gasket is dirty, worn, cracked, or poorly fi tted.

 This model is provided with a higheffi ciency, variable-speed compressor.

 Electronic control system has detected a performance problem.

Common Solution

 Ensure fl oor is level and solid, and can adequately support the refrigerator. Contact a carpenter to correct a sagging or sloping fl oor.

 Check for ice or food items blocking drawer.

 Keep less food in drawer.

 Remove or redistribute food.

Common Solution

 Turn cooling system On. See Controls Section for location of cooling system On/Off button.

 This is normal for a fully automatic defrost refrigerator.

The defrost cycle occurs periodically, lasting about 30 minutes.

 Ensure plug is tightly pushed into outlet.

 Check/replace fuse with a 15 amp time-delay fuse.

Reset circuit breaker.

 Check house lights. Call local Electric Company.

 This is normal. Refrigerator goes on and off to keep temperature constant.

 It’s normal for the refrigerator to work longer under these conditions.

 It takes 8-12 hours for the refrigerator to cool down completely.

 Ice maker operation causes refrigerator to run slightly more.

 Warm air entering the refrigerator causes it to run more. Open doors less often.

 Ensure refrigerator is level. Keep food and containers from blocking door. See Concern section, Opening/

Closing of Doors/ Drawers.

 Set freezer control to warmer setting until refrigerator temperature is satisfactory. Allow 24 hours for temperature to stabilize.

 Clean or change gasket. Leaks in door seal will cause refrigerator to run longer in order to maintain desired temperatures.

 It is normal for the compressor to run for long periods of time, instead of starting and stopping frequently.

 Call your local service representative, who can interpret any messages or number codes fl ashing on the digital displays.

Temperatures Are Too Cold

Concern

Freezer temperature too cold. Refrigerator temperature is satisfactory.

Potential Cause

 Fast Freeze function is activated.

 Freezer control is set too cold.

 Ice maker is on.

 Fast Ice function is activated.

 Refrigerator control is set too cold.

Refrigerator temperature too cold. Freezer temperature is satisfactory.

Food stored in drawers freezes.

Food stored in Cold

Zone freezes

 Refrigerator control is set too cold.

 Cold Zone temperature control is set too cold.

Common Solution

 Deactivate Fast Freeze function.

 Set freezer control to a warmer setting. Allow 24 hours for temperature to stabilize.

 It is normal for the freezer compartment to over cool while automatic ice maker is on.

 Deactivate Fast Ice function.

 Set refrigerator control to a warmer setting. Allow 24 hours for temperature to stabilize.

 See solution above.

 Adjust Cold Zone temperature control to a warmer setting. Meat should be stored at a temperature just below the freezing point for maximum fresh storage time.

It is normal for ice crystals to form due to the moisture content of meat.

28

Solutions to Common Problems

Temperatures Are Too Warm

Concern

Freezer/Refrigerator temperature is too warm.

Potential Cause

 Doors are opened too frequently or too long.

 Door is slightly open.

 Freezer control is set too warm.

Freezer temperature is too warm. Refrigerator temperature is satisfactory.

 Refrigerator control is set too warm.

Refrigerator temperature is too warm. Freezer temperature is satisfactory.

 Temperature control is set too warm.

Temperature in the

Adjustable Cold Zone

Drawer is too warm

Common Solution

 Warm air enters the refrigerator whenever the door is opened. Open the door less often.

 See Concern section, Opening/Closing of Doors/

Drawers.

 Set freezer control to a colder setting. Allow 24 hours for temperature to stabilize.

 Set refrigerator control to a colder setting. Allow 24 hours for temperature to stabilize.

 Adjust temperature control to a colder setting.

Water/Moisture/Frost Inside Refrigerator

Concern

Moisture collects on inside of refrigerator walls.

Water collects on bottom side of drawer cover.

Moisture collects in bottom of drawer.

Moisture collects on outside of refrigerator or between doors.

Potential Cause

 Weather is hot and humid.

 Door is slightly open.

 Door is opened too often or too long.

 Open containers.

 Vegetables contain and give off moisture.

 Washed vegetables and fruit drain while in the drawer.

 Fruits and vegetables are kept past their prime.

 Weather is humid.

 Door is slightly open, causing cold air from inside refrigerator to meet warm air from outside.

Common Solution

 The rate of frost buildup and internal sweating increases.

 See Concern section, Opening/Closing of Doors/

Drawers.

 Open door less often to allow internal temperature to stabilize.

 Keep containers covered.

 Moisture on the bottom side of the cover is not unusual.

 Move humidity control (select models) to lower setting.

 Dry items before putting them in the drawer. Water collecting in bottom of drawer is normal.

 Routinely clean out old fruits and vegetables especially if they begin to break down.

 This is normal in humid weather. When humidity is lower, the moisture should disappear.

 See Concern section, Opening/Closing of Doors/

Drawers.

29

Service Information

If service is required, call your dealer or authorized service agency. The name of the authorized service agency can be obtained from the dealer or distributor in your area.

Have the following information readily available:

• Model number

• Serial number

• Date purchased

• Name of dealer from whom purchased

Clearly describe the problem that you are having. If you are unable to obtain the name of an authorized service agency, or if you continue to have service problems, contact Viking Range at (888) 845-4641 or write to:

VIKING RANGE, LLC

PREFERRED SERVICE

111 Front Street

Greenwood, Mississippi 38930 USA

Record the information indicated below. You will need it if service is ever required. The serial number and model numbers for your refrigerator are located on the upper wall, behind the lighting:

Model No. _____________________________________________Serial No. __________________________________

Date of Purchase ________________________________________Date Installed ______________________________

Dealer’s Name _____________________________________________________________________________________

Address ___________________________________________________________________________________________

________________________________________________________________________________________________

If service requires installation of parts, use only authorized parts to insure protection under the warranty.

Keep this manual for future reference.

30

Warranty

FREESTANDING FRENCH DOOR REFRIGERATOR/FREEZER WARRANTY

THREE YEAR FULL WARRANTY

Freestanding french door refrigerator/freezers and all of their component parts, except as detailed below*†, are warranted to be free from defective materials or workmanship in normal residential use for a period of three (3) years from the date of original retail purchase or closing date for new construction, whichever period is longer. Viking Range, LLC, warrantor, agrees to repair or replace, at its option, any part which fails or is found to be defective during the warranty period.

*FULL NINETY (90) DAY COSMETIC WARRANTY: Product is warranted to be free from cosmetic defects in materials or workmanship (such as scratches on stainless steel, paint/porcelain blemishes, etc.) for a period of ninety (90) days from the date of original retail purchase or closing date for new construction, whichever period is longer. Any defects must be reported to the selling dealer within ninety (90) days from date of original retail purchase. Viking Range, LLC uses high quality processes and materials available to produce all color fi nishes. However, slight color variation may be noticed because of the inherent differences in painted parts and porcelain parts as well as differences in kitchen lighting, product locations, and other factors. Therefore, this warranty does not apply to color variation attributable to such factors.

†FULL NINETY (90) DAY WARRANTY IN “RESIDENTIAL PLUS” APPLICATIONS: This full warranty applies to applications where use of the product extends beyond normal residential use, but the warranty period for products used in such applications is ninety

(90) days. Examples of applications covered by this warranty are bed and breakfasts, fi re stations, private clubs, churches, yachts, etc. Under this “Residential Plus” warranty, the product, its components and accessories are warranted to be free from defective material or workmanship for a period of ninety (90) days from the date of original retail purchase. This warranty excludes use of the product in all commercial locations such as restaurants, food service locations and institutional food service locations.

SIX YEAR FULL WARRANTY ON SEALED REFRIGERATION PARTS AS LISTED

Any sealed refrigeration system component, as listed below, is warranted to be free from defective materials or workmanship in normal household use during the fourth through the sixth year from the date of original retail purchase. Viking Range, LLC, warrantor, agrees to repair or replace, at its option, any part which fails or is found to be defective during the warranty period.

Sealed Refrigeration System Components: Compressor, Evaporator, Condenser, Connecting Tubing, Dryer/Strainer

TWELVE YEAR LIMITED WARRANTY ON SEALED REFRIGERATION PARTS AS LISTED

Any sealed refrigeration system component, as listed above, which fails due to defective materials or workmanship in normal household use during the seventh through the twelfth year from the date of original retail purchase will be repaired or replaced, free of charge for the part itself, with the owner paying all other costs, including labor.

TERMS AND CONDITIONS

This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner of the product during the term of the warranty and applies to products purchased and located in the United States, Canada, Mexico, and the

Caribbean (excluding Cuba, Dominican Republic, and Haiti). Products must be purchased in the country where service is requested.

If the product or one of its component parts contains a defect or malfunction during the full warranty period after a reasonable number of attempts by the warrantor to remedy the defect or malfunction, the owner is entitled to either a refund or replacement of the product or its component part or parts. Replacement of a component part includes its free installation, except as specifi ed under the limited warranty. Under the terms of this warranty, service must be performed by a factory authorized Viking Range,

LLC service agent or representative. Service will be provided during normal business hours, and labor performed at overtime or premium rates shall not be covered by this warranty.

Owner shall be responsible for proper installation, providing reasonable and necessary maintenance, providing proof of purchase upon request, and making the appliance reasonably accessible for service. The return of the Owner Registration Card is not a condition of warranty coverage. You should, however, return the Owner Registration Card so that Viking Range, LLC can contact you should any question of safety arise which could affect you.

This warranty gives you specifi c legal rights, and you may also have other rights which may vary from jurisdiction to jurisdiction.

WHAT IS NOT COVERED BY THIS WARRANTY: This warranty shall not apply to damage resulting from abuse, failure to provide reasonable and necessary maintenance, accident, delivery, negligence, natural disaster, loss of electrical power to the product for any reason, alteration, outdoor use, improper installation, improper operation, or repair or service of the product by anyone other than an authorized Viking Range, LLC service agency or representative. This warranty does not apply to commercial usage.

LIMITATION OF REMEDIES AND DURATION OF IMPLIED WARRANTY

OWNER’S SOLE AND EXCLUSIVE REMEDY FOR A CLAIM OF ANY KIND WITH RESPECT TO THIS PRODUCT SHALL BE THE

REMEDIES SET FORTH ABOVE. VIKING RANGE IS NOT RESPONSIBLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGE,

INCLUDING BUT NOT LIMITED TO FOOD OR MEDICINE LOSS, DUE TO PRODUCT FAILURE, WHETHER ARISING OUT OF

BREACH OF WARRANTY, BREACH OF CONTRACT OR OTHERWISE. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusions may not apply to you. Any implied warranties of merchantability or fi tness for a particular purpose applicable to this product are limited in duration to the period of coverage of the applicable express written limited warranties set forth above. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

WARRANTY SERVICE

To obtain warranty service, contact an authorized Viking Range, LLC service agent, or Viking Range, LLC, 111 Front Street,

Greenwood, Mississippi 38930, (888) 845-4641. Provide model and serial number and date of original purchase or closing date for a new construction. For the name of your nearest authorized Viking Range, LLC service agency, call Viking Range,

LLC. IMPORTANT: Retain proof of original purchase to establish warranty period.

Specifi cations subject to change without notice

31

F21457 EN

Viking Range, LLC

111 Front Street

Greenwood, Mississippi 38930 USA

(662) 455-1200

For product information, call 1-888-(845-4641) or visit our web site at vikingrange.com in the US or brigade.ca in Canada

Pour toute information concernant le produit, appelez 1-888-845-4641 ou visitez le site Web à www.brigade.ca

Para obtener información sobre los productos, llame al teléfono 1-888-(845-4641) o visite el sitio web en vikingrange.com

(022815)

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