Motorola MILESTONE PLUS - LEGAL GUIDE Product specifications

Motorola MILESTONE PLUS - LEGAL GUIDE Product specifications
You work. You have a life. MILESTONE PLUS helps
you handle it all, hassle free.
the safety of all persons, regardless of age and health.
The highest SAR values measured for this device are
listed in the legal and safety information packaged with
your product.
• Manage your hectic calendar, then sync with your
computer and favorite websites for anytime access
to important meetings and appointments.
Note: When using the product while worn on your
body, either use an approved accessory such as a
holster, or maintain a distance of 2.5 cm (1 inch) from
the body to ensure compliance with SAR
requirements. Note that the product may be
transmitting even if you are not making a phone call.
• Use your device as a mobile hotspot to connect up
to five laptops or other Wi-Fi devices.
• Stay on top of your work and personal email.
• Browse the web at lightning speeds and view full
Adobe® Flash® content.
• Take and share great photos and video with a high
performing 5MP camera.
Note: Certain apps and features may not be available
in all countries.
Caution: Before assembling, charging, or using your
phone for the first time, please read the important
safety, regulatory and legal information in this guide.
• Answers: Touch
Help Center.
You can also flick your home screen left or right to
see the Tips & Tricks widget.
• Updates: Phone updates, PC software, online help
and more at
• Accessories: Find accessories for your phone at
This product meets the applicable limit for
exposure to radio waves (known as SAR) of
1.6 W/kg (FCC). The limits and guidelines
include a substantial safety margin designed to assure
Your phone
the important keys & connectors
Power Key
/Wake up.
Hold=Turn on/off.
For some features, when you
turn your phone, the screen
adjusts for you.
Message Light
Volume Keys
Home Key
Menu Key
Micro USB
Charge or
connect to PC.
Text Messa..
calling, press
ALT + C.
Text Messa..
Note: Your phone might look a little different.
Let’s go
Your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Let’s go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Touchscreen & keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Text entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Tips & tricks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Digital living . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Photos & videos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Social networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Personalize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Apps for all . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Bluetooth® wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Memory card & file management. . . . . . . . . . . . . . . . . . . . . . 38
Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Safety, Regulatory & Legal . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
get up and running
Assemble & charge
1 Cover off
2 SIM in (if not already
3 microSD in (may
already be inserted)
4 Battery in
5 Cover on
6 Charge up
Let’s go
Caution: Please read “Battery Use & Safety” on
page 45.
3 Follow the setup wizard to create or log in to your
Gmail account.
Tip: To save battery life, see “Battery tips” on
page 17.
Note: If you have a Gmail account, your contacts from
that account are synced to your phone. Whenever you
choose to select all contacts for the one you want,
your phone shows every contact, in every groups.
Note: Your phone comes with a SIM card pre-installed
so you can make and receive calls and text messages
while outside of the U.S. in supported areas. If you’re
new to owning a SIM card, insert it so that its metal
contacts face down and its cut off corner points
toward the bottom corner of your phone.
Set up & go
The first time you turn on your phone, a setup wizard
guides you through signing in to your Gmail™ account.
If you don’t have one, don’t worry, the wizard will help
you create one.
Wi-Fi connect
If you want to use a Wi-Fi network for even faster
Internet access, touch Menu
> Settings
> Wireless & networks > Wi-Fi settings.
Touch Wi-Fi to search for and connect to wireless
networks. There’s more in “Wi-Fi” on page 36.
Cool content & more
After you log into Gmail, you can set up social
networking, or you can do it later.
Browse and download thousands of the coolest apps
on the planet from Android Market™. Look in “Apps
for all” on page 33.
Note: This phone supports data-intensive apps and
services. It is strongly recommended that you
purchase a data plan that meets your needs. Contact
your service provider for details.
Your phone comes with a microSD memory card
installed—load it up with photos, videos, and music
from your computer using “Memory card” on page 38.
1 Press and hold the
Power Key on top of your
phone to turn it on.
2 Select a language.
Let’s go
Touchscreen & keys
a few essentials
To scroll through a list or
move slowly, drag
across the touchscreen.
Try it: In the home
screen, touch
Contacts, then drag
your Contacts list up or
Touch tips
Here are some tips on how to navigate around your
To choose an icon or option,
touch it.
Text Messa..
3 :00 PM
Contacts: A-Z
Contacts: All contacts
Tip: When you drag or
flick a list, a scroll bar
appears on the right.
Drag the scroll bar to
move the list to a letter A - Z.
August Butler
Barry Smyth
Cheyenne Medina
Christine Fanning
Jim Somers
Kat Bleser
Touch & hold
To open special options,
touch and hold an icon or
other item. Try it: In the
home screen, touch
Contacts, then touch
and hold a contact to open
Contacts: A-Z
Contacts: All contacts
August Butler
August Butler
To scroll through a list or move quickly, flick across the
touchscreen (drag quickly and release).
Tip: When you flick a long list, touch the screen to stop
it from scrolling.
View contact
Call contact
Send text message
Send email
Get a closer look at maps or web pages. To zoom in,
double-touch the screen. To zoom out, double-touch
the screen again.
Touchscreen & keys
You can also zoom in or out by pinching your fingers
together or moving them apart on the screen.
Key tips
Menu, home, back, search
Menu Key
Home Key
Back Key
Search Key
To zoom, touch
with two fingers,
then move them
Touch Home
to close any menu or app and return
to the home screen. In the home screen, touch and
hold Home
to show the last few apps you used,
then touch an app to open it.
Touch Search
Phone covers
Your touchscreen might stay
dark during calls if the sensor
just above it is covered. Don’t
use covers or screen protectors (even clear ones) that
cover this sensor.
Screen protectors can also interfere with touchscreen
Touchscreen & keys
for text search.
Touch Menu
to open menu options, or touch
to go back.
Sleep & wake up
To save your battery, prevent
accidental touches, or when
you want to wipe smudges off
your touchscreen, put the
touchscreen to sleep by
pressing the Power Key. To wake up the touchscreen,
just press the Power Key again, or open the phone.
To change how long your phone waits before the
screen goes to sleep automatically, touch Menu
> Settings > Display > Screen timeout.
Tip: To make the screen lock when it goes to sleep,
use “Screen lock” on page 42. To unlock the screen,
press the Power Key or open the phone. Then, drag
to the right.
Power key menu
Home screen
quick access to the things you need most
Quick start: Home screen
The home screen gives you all your latest information
in one place. It’s what you see when you turn on the
phone or touch Home
from a menu. It’s basically
like this:
Press and hold the Power Key to open the power key
menu, where you can turn off the phone (Power off),
or turn Airplane mode or Silent mode on or off.
Phone Status
Adjust volume
Press the volume keys to
change the ring volume (in
the home screen), or the
earpiece volume (during a
call). For more about sounds,
see “Sounds” on page 30.
Touch to open.
Touch & hold to
move, delete, or
Rotate the screen
When you turn the phone, the touchscreen can rotate
to stay right-side up:
Find it: Menu
Flick this bar down
to see details.
Text Messa..
Flick left or right to
see more screens.
Open the app menu.
> Settings > Display > Auto-rotate
Note: Your home screen might look a little different.
Home screen
Use the widgets, shortcuts, and panels to show
what’s important to you—whether it’s home, work, or
will be added to the home screen. Or, touch Menu
> Add > Shortcuts.
App menu
A widget is small app on the home screen that
typically displays information such as weather, news,
and social networking updates. You can add a widget,
such as a clock, music player, or a calendar that shows
upcoming appointments. To open a widget, touch it.
To add a widget, touch an empty spot on the home
screen. (You can also touch Menu
> Add
> Motorola Widget or Android Widget.) If your home
screen is full, you won’t see the add option. You’ll need
to move or delete widgets or shortcuts to make room.
You can change a widget’s size. Just touch and hold
the widget. When the widget’s outline turns white,
drag one of the corners to make it the size you want.
Note: If you install apps from Android Market that
have widgets, touch and hold the home screen, then
select a widget to add to the home screen.
To add shortcuts to the home screen, open the app
menu, then touch and hold the shortcut you want. It
Home screen
Quick start: app menu
The app menu shows you all
of your applications. To open
it from the home screen,
Text Messa..
Flick up and down to see all
of your apps. Any new apps
that you download (see
page “Android Market™” on
page 33) are added to the app menu.
To close the app tray, touch Home
or Back
Recent apps
Touch and hold Home
to see the last few apps you
used, then touch the app you want. Touch Home
to return to the home screen.
Touch Search
on the front of the phone, or touch
on the phone’s keypad.
Note: You can also use the Voice search key on the
Enter text.
View more
search options.
Search by voice.
December 31, 2011
airplane mode
sync active
alarm set
mute call
battery (charging)
speakerphone active
battery (full charge)
Tip: To see today’s date, touch the status bar at the top
of the screen.
Phone status & notifications
At the top of the
screen, icons on the
left notify you about
new messages or
events. Icons on the
right tell you about
phone status. To
access a message,
email or meeting
reminder, drag the
status bar down and
touch the notification.
3 :00 PM
Mary Morgan
Copy Revisions
2:50 PM
Jim Somers
Meet me outside the theater...
2:47 PM
New email
[email protected](2)
2:45 PM
New voicemail
Icons on the right tell you about phone status:
Bluetooth® active
network (full signal)
GPS active
network (roaming)
Wi-Fi active
3G (fastest data)
Home screen
In-call options
it’s good to talk
3 :00 PM
Active Call
Quick start: Calls
Mobile (555) 555-7931
Chicago, IL
Dialing options
From the home screen, touch
3:00 PM
Calls List
Going to pottery tonight. Looking
forward to it, it’s been forever...
Type to search
Delete digits.
Enter a phone
number & then
touch here.
Voice Commands
Call Voicemail
Add call
End call
Touch to mute or
unmute the call.
Touch to enter
numbers during a call.
Touch to turn the
speakerphone on or
During a call:
• To use a Bluetooth® device, touch Bluetooth. (First,
turn on your phone and pair it—see “Connect new
devices” on page 35.)
• To mute a call, touch Mute.
Call Timer
Kristine Kelley
• To use the speakerphone, touch Speaker.
Recent calls
Note: Using a mobile device or accessory while
driving may cause distraction and may be illegal.
Always obey the laws and drive safely.
Find it:
Tip: You can touch Home
or Back
to leave the
active call display. To reopen it, touch the notification
Phone, enter a number, then
Tip: If the screen is locked, drag
• To send a text message, create a contact, view a
contact, or other options, touch and hold an entry.
• To clear the list, touch Menu
> Clear list.
Frequent calls
Make & answer calls
To make a call, touch
Phone > Recent
• To call a number, touch it.
Find it:
Phone > Favorites
• To call a number, touch it.
to the right.
To answer a call while the display is active, touch
Answer . When the display is not active, answer by
to the right.
To end a call, touch End Call.
To ignore a call, touch Ignore.
Note: Your touchscreen might stay dark during calls if
the sensor just above it is covered. Don’t use covers or
screen protectors (even clear ones) that cover this
sensor. Screen protectors can also interfere with
touchscreen performance. To find Motorola
accessories for your phone, visit
• To send a text message, view a contact, or other
options, touch and hold an entry.
Conference calls
To start a conference call, call the first number. After
the call connects, touch Add Call. Dial the next
number, or select it from contacts or favorites. When
the next number answers, touch Merge calls.
Your phone number
Find it: Menu
> Settings > About phone > Status
> My phone number
Emergency calls
Note: Your service provider programs one or more
emergency phone numbers that you can call under any
circumstances, even when your phone is locked.
Emergency numbers vary by country. Your
pre-programmed emergency number(s) may not work
in all locations, and sometimes an emergency call
cannot be placed due to network, environmental, or
interference issues.
contacts like you’ve never had before
Phone (if your phone is locked, touch
Emergency Call).
1 Touch
2 Enter the emergency number.
3 Touch
to call the emergency number.
Note: Your mobile device can use GPS and AGPS
signals to help emergency services find you. See
”GPS & AGPS” in your legal and safety information.
Cool down
In very limited circumstances, such as where your
phone has been exposed to extreme heat, you may
see “Cool Down” messages. To avoid possible
damage to your battery and phone, you should follow
these instructions until the phone is within its
recommended temperature range. When your phone
is in “Cool Down” mode, only emergency calls can be
Quick start: Contacts
Find it:
Contacts: A-Z
Contacts: All contacts
August Butler
Touch Menu
choose which group to
show (like All or Favorites).
Barry Smyth
Cheyenne Medina
Christine Fanning
Jim Somers
Create Contacts
Contacts List
Touch to view contact
information. Touch & hold
to call, send a text
message, & more.
Kat Bleser
Kristin Cullen
Tip: To search the list, begin typing a name.
Transfer contacts
Get all your contacts, all in one place. Here’s a few
helpful hints:
• Use Gmail
All your Gmail contacts will automatically get
synced to your phone. Various computer
applications for mobile phones and email accounts
allow you to export your contacts as a “.CSV” file.
You can then use Gmail to import the file. For more
details, go to
or log in to your Gmail account on your computer
and select ”Help”.
• Use a memory card
You can transfer contacts from your old phone to
your new Motorola phone using your memory
card—see “Transfer contacts using a memory card”
on page 13.
• More
There are other methods and tools to help you at
Transfer contacts using a memory card
1 On your old phone, copy all the contacts you want
to your memory card.
2 Insert your memory card in your new phone, see
“Assemble & charge” on page 3.
Call or email contacts
Find it:
For View contact, Call contact, Send text message,
Send email, or other options, touch and hold the
View & use contacts
When you set up a social networking account (see
“Social networking” on page 26), you’ll know what
everybody’s up to and when. Every time you pick up a
call, check a message, or look up a friend’s contact
info, sure, you’ll see their name and number, but you
can see their social network status and smiling face,
Find it:
• To find a contact, type the contact name.
Touch a contact to open its details. While viewing
details, you can start a call or message by touching a
phone number or other info. Flick the screen left or
right to see Social Networking updates or History.
Tip: To change which account provides the pictures
for your Contacts, from the home screen touch
My Accounts > Menu
> Picture source.
3 To import the contacts from your memory card,
Contacts, then press Menu
• To change which group of contacts is shown (All,
Facebook, and so on) touch the filter name at the
• To change how you view the list of contacts, flick
left or right at the bottom of the screen to select
History (recently used), A-Z (list without status), or
Status (list with status).
Create contacts
Contacts > Menu
Find it:
> Add contact
Select a picture for the contact.
3:00 PM
Add contact
Add more details.
Edit or delete contacts
Find it:
Touch the contact, then touch Menu
Add another
> Edit or
Remove this
Discard changes
Set the number type.
Link contacts
You might have two Contacts for the same person,
such as a friend with two email addresses. To combine
these two contacts:
Find it:
Touch a contact to open it, then touch Menu
> Link contact and touch the second entry. Your social
networking account remembers this connection.
When you’re finished, touch Save.
Synchronize contacts
When you change one of your Contacts, your phone
automatically updates your other social networking
Find it:
Contacts > Menu
> Display group
You can put your Contacts into groups that you create
(like “friends”, “family”, or “work”). Then, you can find
contacts faster by showing one group at a time.
Text entry
think keyboard, now think smaller
Move the cursor
Touch where you
want to move the
cursor. When you
see a red icon, drag it
to where you want
the cursor.
Paste cut or copied text
Touch and hold
location to paste
then touch Paste.
Delete a character (hold to
delete more)
Touch Delete
Typing tips
Enter alternate characters
On the keypad, touch
. Touch
again to return to
Enter one capital letter
Touch Shift
Enter only capital letters,
until you touch Shift
Touch Shift
twice. Touch again to
revert to lowercase.
Cut or Copy selected text
Double touch to
select text, then drag
to left or right to
highlight words.
Touch and hold on or
near the highlighted
text and select Cut or
You can type using the phone’s keypad.
Voice Key
Text entry
Tip: When you type, your phone shows you word
suggestions. You can turn this on/off by touching
> Settings > Language & Keyboard.
Tips & tricks
Input methods
To select an input method, touch and hold a text entry
area on the screen to open the Edit text menu. Touch
Input method, then touch the method you want.
a few handy hints
Return to the
home screen
Touch Home
Show recently
your phone
Press the Power Key.
Set screen
Touch Menu
> Settings
> Display > Screen timeout.
Do a search
Touch Search
Show last few
apps used
Touch and hold Home
Turn sound
Press and hold the Power Key
> Silent mode.
Multi-touch keyboard
Enter text a letter at a time. As you type, your phone
suggests words from your dictionary and chosen
language. Your phone also automatically enters
apostrophes in some words, like “dont.” You can also
touch two keys at the same time, such as Shift
with a letter.
Text input settings
Find it: Menu
Tips & tricks
> Settings > Language & keyboard
Phone > Recent.
Digital living
Turn airplane
mode on/off
Press and hold the Power Key
> Airplane mode.
connect and enjoy
Note: Copyright—do you have the right? Always follow
the rules. See “Content Copyright” in your legal and
safety information.
Battery tips
Want to extend your battery life? Try these:
Media Share
• To select a battery profile that suits your phone use,
touch Menu
> Settings > Battery Manager.
Media Share gives you an easy way to share your
media content—photos, videos, and tunes—with
friends and family.
• To turn off automatic applications sync, touch
> Settings > Data manager > Data
• To turn off Bluetooth® power, touch Menu
> Settings > Wireless & networks > Bluetooth.
• To turn off Wi-Fi, touch Menu
> Wireless & networks > Wi-Fi.
• To turn off Wi-Fi hotspot, touch
and uncheck Hotspot.
> Settings
Share your media on DLNA devices on your
network: The Media Share wizard guides you through
the easy setup steps.
Swap photos & videos: Share any photos or videos
on your phone, even the ones you created.
More tunes: Enjoy favorites from your phone playlist
on your sound system at home. Or get music from
your portable music player and add it to your phone’s
music library.
First, connect to a Wi-Fi network or another device:
• Connect to your computer with a USB cable
(see “USB connection” on page 39).
Digital living
• Connect to a Wi-Fi network or use your own Wi-Fi
hotspot (see “Wi-Fi” on page 36).
Media Share will lead you the rest of the way.
Your Media Share world
Note: If you’re using a Wi-Fi connection, you need to
allow access to other devices to download media from
your phone and to share your files.If you want to
access media files on other devices, they must allow
Media Share.
To use Media Share, touch
Then select the Media Share feature you want to use.
• Share media: Allow other devices to access media
files on your phone. Without downloading any
media from your phone, other people can view your
pictures or videos, or play your songs, on their own
• Sync media: Sync the media files on your phone
with other devices.
• Copy media: Copy a picture from one phone to
• Play media: Select media for playback on another
device in a Wi-Fi network.
Digital living
Share using DLNA
DLNA lets you expand the ways you can enjoy your
photos and videos on a DLNA Certified computer, TV,
or monitor, using your own Wi-Fi network.
Make sure your phone is
connected to an active Wi-Fi
network and has access to a
DLNA Certified device.
1 Touch
11:35 PM
2 Touch Play media, Copy
media to server, Copy
media to phone, or Share
media. Then follow the
instructions you see on
your phone.
Play media
Copy media
to phone
Copy media
to server
Share media
Photos & videos
To take the photo, touch
see it, capture it, share it!
Open your gallery and touch a photo to view options:
• To set the photo as a wallpaper, contact photo, or
social network photo, touch
> Set as.
• To upload the photo to an online photo album,
Take & share photos
Take that family photo, and post it online for everyone
to see.
Find it:
Tip: You can also program the side key on your phone
to open the camera—see “Programmable side key” on
page 31.
Adjust for
Switch to
Tag photos with
your location.
Zoom in
or out.
Switch to
Touch to focus.
Note: Photos are stored on your memory card.
• To send the photo in a message or post it online,
. For more info on sharing your photos, see
“Share photos & videos” on page 23.
• To delete the photo, touch
> Delete.
Photo options
You can make adjustments to optimize your shot.
Touch a button on the right side of the screen to make
changes (touch the screen to turn on the buttons if
• Scenes: Adjust for better image capture in different
environments: Auto, Portrait, Landscape, Sport,
and more. Touch the screen when finished to return
to the viewfinder.
• Effects: Change photo look: Normal, Negative,
Black and White, and more.
• Flash: Set Flash On, Flash Off, or Auto Flash.
• Switch to: Toggle between photo and camcorder
Photos & videos
Camera settings
In the viewfinder, touch Menu
> Settings to open
the camera menu and adjust these settings:
Record & share videos
• Picture Resolution: Adjust for optimal resolution.
• Video Resolution: Adjust for best resolution for your
Find it:
DVD 00:38:05
• Quick upload album: Automatically upload photos to
accounts you select, such as Facebook, MySpace,
Photobucket, and more.
• Face Detection: Detects a face in the viewfinder and
adjusts image quality accordingly.
• Exposure: Select the best exposure for your
• Shutter Tone: Set whether your camera makes a
noise when you take a photo.
• Shutter Animation: Select how the viewfinder looks
when you take a photo.
Adjust for
Switch to
Switch to
Tag videos with
your location.
To record a video, touch
. Touch
to stop the
Open your gallery and touch a video to view options:
• To play the video, touch
• To upload the video to an online album, touch
• To send the video in a message or post it online,
. For more info on sharing your video, see
“Share photos & videos” on page 23.
• To delete the video, touch
Photos & videos
> Delete.
Video options
You can make adjustments to optimize your video.
Touch one of the buttons on the right side of the
viewfinder to make changes (you may need to touch
the screen to make the buttons appear):
• Scenes: Adjust for better video capture in different
environments: Auto and Night
• Effects: Change video look: Normal, Negative,
Black and White, and more.
• Light: Turn a light on or off to adjust for the lighting
where you are recording.
• Switch to: Toggle between camcorder and camera.
Camcorder settings
In the viewfinder, touch Menu
> Settings to open
the camcorder menu and adjust these settings: Video
Resolution, Exposure, Shutter Animation, and more.
• Camera roll: All of
the captured photos
and videos on your
• My Tags: Photos and
videos grouped by
• Folders: Photos and
videos grouped by
the folders where
they’re saved.
3:00 PM
2 folders
All photos
1 photos
All videos
3 videos
• All photos: All photos, no groupings.
• All videos: All videos, no groupings.
Note: To see the controls while the video is playing,
touch the display.
View photos & videos
Tip: Turn the phone sideways for a widescreen view.
View photos & videos
Find it:
Touch a folder to display all of its photos or videos.
option for the photos or videos you want to access.
The Gallery first shows photos and videos as
thumbnails. Scroll through the thumbnails by flicking
them up or down. Touch a thumbnail to select it for
viewing or playback.
Select a thumbnail to enlarge it. Videos are paused at
the beginning. Touch the play
and pause
buttons on the screen to control video playback.
Photos & videos
Note: To see the buttons while the video is playing,
touch the display.
when music is what you need...
Share photos & videos
Find it:
To send your photo in a message or post it online:
1 Touch and hold a picture or video thumbnail, then
touch Share.
2 Choose how you want to share—like Bluetooth,
Email, Text Messaging, and more.
Quick start: Music
Find it:
Brook Fairfax
1 album
Max Keppler And AnnaLee...
1 album
Manage photos & videos
Find it:
Running Roughshod
1 song
Miller Heaton/Sprinklesky
Max Kepler And AnnaLee...
1 album
Touch and hold a picture or video thumbnail, then
select Quick upload, Share, Edit, Delete, Set as, or
Running Roughshod
Libby Went Trailriding Without Me
Tip: To copy photos to/from a computer, go to “USB
connection” on page 39.
Find the music you want.
Music Controls
Your music is stored by artists, albums, songs, and
playlists. Touch a category, then touch the song or
playlist you want to play. Touch Shuffle All to randomly
to look for a
play all your songs, or press Search
Set up music
What headphones can I use?
Note: Copyright—do you have the right? Always follow
the rules. See “Content Copyright” in your legal and
saftey information.
Your phone has a 3.5mm headset jack for wired stereo
listening. You can go wireless with Bluetooth stereo
headphones or speakers (see “Bluetooth® wireless”
on page 35).
What music transfer tools do I need?
To put music on your computer and then load it on
your phone, you need:
• Microsoft® Windows® PC or Apple™ Macintosh™.
• USB data cable (included with your phone).
Get music
You can transfer music from your computer to your
phone by using a USB connection. See “USB
connection” on page 39.
• microSD memory card (2GB, included with your
Your music is stored on your memory card. Your
phone supports removable microSD memory cards
up to 32GB capacity. To make sure your memory
card is installed, go to “Assemble & charge” on
page 3.
Tip: To see the available memory on your memory
card, touch Menu
> Settings > SD card & Phone
What audio file formats can I play?
Your phone can play many types of files: AAC, AMR,
MP3, WAV, WMA, AAC+, and MIDI.
Note: Your phone does not support DRM-protected
sometimes it’s best to text, or IM, or email . . .
Quick start: Messaging
Find it:
Messaging > Universal Inbox
Check for
Messages Now
Universal Inbox (1)
Mary Morgan
2:50 PM
Create Message
Copy Revisions
Hi Paul, Please take a look at the ...
Jim Somers
2:47 PM
Meet me outside the theater at 8
Message Type
and don’t forget your ID. Would yo...
Arthur Bando
2:45 PM
Meeting invitation
Meeting is set for next Thursday at...
Mary Morgan
2:41 PM
Touch to open a message.
Touch & hold to move,
delete, & more.
Paul, We’re going to need help w...
Select multiple items to
move or delete.
Note: Universal Inbox shows all of your messages
together—text, email, and social networking
messages. To show only one type of message, touch a
message account type instead of Universal Inbox.
• To open a text message or social networking
message and all of its replies, touch it.
• To reply to a message, just open it and enter your
response in the text box at the bottom.
To forward a text message, touch and hold a
message in the conversation, then touch Forward
For email, touch
to choose a reply or forward
• To open options, touch and hold a message.
Tip: Try the Messages widget in “Widgets” on page 8.
Create messages
Find it: Press the Voice key on the keypad and say,
Note: You can also touch
Read & reply to messages
Choose a message type, such as Text Messaging or
Facebook. Then, enter the recipient and message. In
text messages and emails, touch Menu
for options
like Insert... or Insert smiley.
Find it:
Messaging > Universal Inbox
Messaging >
Tip: To see more messages, flick or drag up.
Send & receive attachments
To send a file in a message, open a new message and
touch Menu
> Insert.
When you receive a message with an attachment,
open the message and touch the file name to
download it. Then, touch the name again to open it.
Some file formats can be converted to HTML for faster
viewing, and your phone will show Get HTML version.
While viewing the attachment, touch it to save it, share
it, and more.
Tip: To send and receive large attachments faster, use
a Wi-Fi connection, in “Wi-Fi” on page 36.
Set up messaging
To add email accounts, touch
> Add account.
My Accounts
• Corporate Sync is for Exchange server work email
accounts. Enter details from your IT administrator.
Tip: You might need to enter your domain name
with your user name (like domain/username).
• Email is for most personal email accounts. For
account details, contact the account provider.
To change your settings, touch
> Menu
, then touch:
• Edit Universal Inbox to choose which accounts
show messages in the Universal Inbox.
• Messaging Settings to set the notification for each
account type (along with other preferences, for
The first time you turned on your phone (see page 4),
you logged in to your Gmail™ account. You can add
any other email account that you set up.
To add other email accounts to your Messaging widget
and Universal Inbox: Touch
> Menu
, then touch Manage accounts > Add
account. On the Setup accounts screen, touch Email
and enter your email account information.
Instant messages
To send and receive instant messages, you can use an
instant messaging app or your browser. Your device
comes preloaded with Google Talk™. You can also
download an instant messaging app from the Android
• To download and use an instant messaging app,
Market > Apps > Communication,
then choose an app for your provider. Once you
• Manage accounts to add or remove an account.
download the app, you’ll see it in “App menu” on
page 8.
• If you don’t see an app for your IM provider, you can
use your Web browser. Touch Home
Browser, then enter your provider’s Web site.
Once you’re there, follow the link to sign in.
Note: Your IM options will depend on your IM provider.
To browse instant messaging apps from your
computer, go to
When you have a new voicemail,
shows at the top
of your screen. To hear the message, drag down the
status bar and touch the notification.
If you need to change your voicemail number, in the
home screen touch Menu
> Settings > Call
settings > Voicemail Settings.
Social networking
my life, your life
Your MOTOBLUR account
The first time you turned on your phone, you
registered for a MOTOBLUR account that manages
your messages, contacts, and more (“Set up & go” on
page 4). You can log into this account from a computer
to upload contacts, reset your password, get help, or
even locate your phone:
Only MOTOBLUR syncs contacts, posts,
feeds, messages, emails, photos and
much more—from sources like Facebook®, Twitter,
MySpace, your work email, Picasa™, and more—and
serves them up just the way you want them. No
opening and closing apps and menus, it’s all front and
center on your home screen and throughout the entire
phone, so you can communicate anyway you like.
Add account
Note: You can add your Facebook, MySpace, Twitter,
or other accounts to your phone. If you don’t have
accounts, you can visit their Web sites to set them up.
Social networking
Find it:
My Accounts > Add account
To sign into your account, use the user name or email
and password that you set up on that account (the
same as on your computer).
When you sign into social networking accounts, you’ll
see your friends and contacts in your Contacts list, and
your status and updates can appear in Social Status
and Social Networking widgets.
Twitter and MySpace messages will always appear
as “read” on your phone, but your phone notifies you
when you receive a new message. MySpace marks
your messages as “read” online.
surf the web with your phone
Quick start: Browser
Find it:
1 :5 3 PM
For email accounts, see “Set up messaging” on
page 26.
Near me now
Tip: To download updates faster, see “Wi-Fi connect”
on page 4.
Edit & delete accounts
Find it:
New window
My Accounts
Touch and hold an account, then touch Open account
to edit it, or touch Remove account to remove it (along
with its contacts and messages).
browser options.
Note: If you can’t connect, contact your service
Note: You can’t delete the Google™ account you used
or created when you set up your phone. That account
is locked when you set it up.
Your phone uses the mobile phone network (over the
air) or a Wi-Fi connection to automatically access the
View the browser windows that
are currently open.
Reload the current page.
Navigate to previously viewed
pages. To go back, touch
See additional browser options.
Note: Your service provider may charge to surf the
Web or download data.
To use a wireless network, touch Menu
> Settings
> Wireless & networks. Touch Wi-Fi to turn it on and
touch Wi-Fi settings to search for nearby wireless
networks. Touch a network to connect.
Select links
When you touch a link, your phone outlines it and goes
to that page. If you touch and hold the link, your phone
shows options, like Open in new window or Bookmark
See options
Touch Menu
to see browser options:
New Window
Open a new browser window.
See your bookmarks.
Download apps
Warning: Apps downloaded from unknown sources
can include spyware, phishing, or viruses that affect
your phone, phone performance, and personal data.
For security, download apps only from trusted sites
To download apps:
1 If you want to download apps from any Web page,
press Menu
> Settings > Applications >
Unknown sources.
2 To launch the browser, touch
3 Find the app you want to download and touch the
download link.
Note: Downloaded apps are stored in your phone’s
Manage your downloads
To view files or apps you’ve downloaded,
Browser >
> More > Downloads.
To clear your download history, press Menu
Clear list. To cancel, press Menu
> Cancel all
Share videos with YouTube users everywhere. You
don’t need a YouTube account to browse and view
add your personal touch
Create widgets
1 Find an empty spot on your home screen where you
want to add a widget. You can flick left or right to
open other panels on your home screen.
2 Touch and hold the empty spot until you see the
Add to Home screen menu.
3 Touch Motorola widgets or Android widgets.
Find it:
Note: If you want a YouTube account, go to To create an account or sign in,
press Menu
> My account. To Browse or Upload
videos, press Menu
4 Touch the type of widget. If necessary, enter the
widget settings.
Set up widgets
You can customize some widgets. Touch a widget to
open it, then touch Menu
You may already have several useful widgets on your
home screen:
• Messages: Change the widget name or choose how
long it shows new messages. To add email
accounts, “Set up messaging” on page 25.
• Music: Set this widget to an artist, album, song,
playlist, or just touch Menu
> Shuffle all.
There’s more about “Music” on page 22.
3 Touch Live Wallpapers, Media gallery, or
Wallpapers, and choose a wallpaper.
• News: Change the widget name, choose how long it
shows new stories, or choose a news source. To
choose a source, touch , then choose preset
Bundles or Channels, or choose Custom to enter a
URL for a Webpage or an RSS feed.
• To set volume for media and videos, touch
> Settings > Sound > Volume.
• To play tones when using dial pad, touch Menu
> Settings > Sound > Audible touch tones.
• Weather: Change temperature units or add
locations. To add locations, touch , enter a city,
and touch Search. When you open the weather
widget, flick left to see other locations you added.
• To play sound on a screen selection, touch
> Settings > Sound > Audible selection,
then adjust Media volume.
Display settings
To personalize your ringtones:
• To set display brightness, touch Menu
> Settings > Display > Brightness.
Find it: Menu
> Settings > Sound > Phone
ringtone or Notification ringtone
To set your vibrate options:
Find it: Menu
> Settings > Sound > Vibrate
To apply a new wallpaper:
1 Touch and hold an empty spot on your home screen.
2 Touch Wallpapers.
• To set orientation, touch Menu
> Display > Auto-rotate screen.
• To set animation, touch Menu
> Display > Animation.
> Settings
> Settings
Note: Some apps are designed so that your phone
can “animate” them by rotating, fading, moving,
and stretching one or more images.
Quick launch shortcuts
You can add shortcuts directly to the home screen by
touching and holding an empty spot on the home
screen, touching Shortcuts, and selecting a shortcut.
toss away your maps
Tip: You can launch your frequently used applications
directly from the keyboard. For example set Search+B
to launch browser, or Search+D for the dialer.
Google Maps™
Find it:
Find places.
Search Maps
E Ontario St
N Clark St
N Dearborn St
Touch Menu
> Settings > Applications > Quick
launch > SIDE.
Wacker Dr
E Grand Av
E S WaterSt
E Wacker Pl
Center the
map on
your current
Change the
view by
M W Lake St M
Set date, time, time zone, and formats:
> Settings > Date & time
Language & region
Set your menu language and region:
Find it: Menu
> Settings > Language & keyboard
> Select language
E Randolph
W Lake St
Lake Randolph/
Wa s h i n g t o n - B l u e
N Micigan Ave
Date & time
Find it: Menu
N Rush St
Grand Red
You can set the key on the side of your phone to open
the feature you use most.
N Wabash Ave
Programmable side key
E Ohio St
N Micigan Ave
Ontario St
St Metra
Starred Places
Clear Map
Join Latitude
for options.
Google Maps offers powerful, user-friendly mapping
technology and local business information—including
business locations, contact information, and driving
For help, press Menu
> More > Help.
Tip: Want to know what’s in your immediate area? Try
Places to see listings for
Google Places™. Touch
Restaurants, ATMs, Gas Stations, and more based on
your current location.
Join Latitude
See where your friends and family are on Google
Maps™. Plan to meet up, check that your parents got
home safely, or just stay in touch.
Don’t worry, your location is not shared unless you
agree to it. You need to join Latitude, and then invite
your friends to view your location or accept their
invitations. When using Google Maps, press Menu
> Join Latitude. Read the privacy policy and if you
agree with it, touch Agree & Share.
Add & remove friends
Find it:
Maps > Menu
To add friends:
1 Press Menu
Tip: Or touch
> Add friends.
> Latitude
2 Touch Select from Contacts, then touch a contact.
Or, touch Add via email address, then enter an
email address.
3 Touch Yes.
If your friends already use Google Latitude, they’ll
receive an email request and a notification. If they have
not yet joined Google Latitude, they’ll receive an email
request that invites them to sign in to Google Latitude
with their Google account.
To remove friends:
1 Press Menu
> Latitude to show your friend’s
list, then touch a friend in your list.
2 Touch
Share location
When you receive a request to share location details
you can choose to:
• Accept and share back: See your friend’s location,
and your friend can see yours.
• Accept, but hide my location: See your friend's
location, but they can't see yours.
• Don't accept: Location information is not shared
between you and your friend.
Hide your location
Apps for all
To hide your location from a friend, press Menu
> Latitude to show your friend’s list. Touch your
contact name, then touch Edit privacy settings and
uncheck Detect your location.
get the app you want
Turn off Google Latitude
Press Menu
Press Menu
> Latitude to show your friend’s list.
> Edit privacy settings > Sign out of
Android Market™
Note: You must set up a Gmail account (see “Set up &
go” on page 4) in order to buy and download apps from
the Android Market.
Find it:
Get all the fun games and cool apps you want! Android
Market provides access to applications developed by
developers worldwide, so you can find the app you
want. If you need help or have questions about
Android Market, touch Menu
> Help.
Tip: Choose your apps and updates carefully, from
Market, as some may impact your
trusted sites like
phone’s performance—see “Choose carefully” on
page 34.
Note: When installing an app, make sure you read the
alerts that tell you what information the app will
access. If you don’t want the app to have access to
this information, cancel the installation.
Apps for all
Browse & install apps
Choose carefully
Scroll to and touch the app you want to install. Then,
touch Install (if app is free) or Buy.
Apps are great. There's something for everyone. Play,
communicate, work, or have fun. But remember,
choose your apps carefully. Here are a few tips:
Warning: If an app you are downloading requires
access to your data or control of functions on your
phone, you’ll be asked to give your permission. After
selecting Install, the app will download. After
selecting Buy, you may be asked to sign in to an
additional Google™ account. Sign in and select
Purchase now to proceed. Follow the on-screen
instructions. To see the download progress, open the
notifications window.
After you download an app, the icon for that app
appears on the App tray (see “App menu” on page 8).
Manage & restore apps
Find it: Menu
> Settings > Applications
> Manage applications
Touch an app in the list, then touch Uninstall (for apps
you downloaded), Clear cache, or other options.
To reinstall any downloaded items, touch
Apps for all
• To help prevent spyware, phishing, or viruses from
affecting your phone or privacy, use apps from
trusted sites, like
• In Market, check the apps’ ratings and comments
before installing.
• If you doubt the safety of an app, don't install it.
• Like all apps, downloaded apps will use up memory,
data, battery, and processing power—some more
than others. For example, a simple battery level
widget will use less than a streaming music player
app. After installing an app, if you're not happy with
how much memory, data, battery or processing
power it's using, uninstall it. You can always install it
again later.
• Just like web browsing, you may want to monitor
childrens’ access to apps to help prevent exposure
to inappropriate content.
• Certain apps may not provide completely accurate
information. Take care, especially when it comes to
personal health.
Bluetooth® wireless
Connect new devices
lose the wires and go wireless
Note: This feature requires an optional accessory.
Quick start: Bluetooth wireless
To connect with a new device, you need to pair with it.
You only need to do this once for each device—to
connect again, just turn on the device.
Find it: Menu
> Settings > Wireless & networks
> Bluetooth settings
Bluetooth settings
Touch to turn on
& off & to scan.
Device name
Motorola phone
Make device discoverable
4 Touch a device to connect.
Touch to connect.
5 If necessary, touch OK, or enter the device passkey
(like 0000) to connect to the device. When the
device is connected, the Bluetooth indicator
appears in the status bar.
Pair with this device
Turn Bluetooth power on or off
Find it: Menu
> Bluetooth
2 Touch Menu
> Settings > Wireless & networks
> Bluetooth settings.
Touch to re-scan.
Bluetooth devices
Note: Refer to the guide that came with the device
for details.
3 Touch Bluetooth to turn on and scan. If Bluetooth
power is already on, touch Scan for devices.
Scan for devices
1 Make sure the device you are pairing with is in
discoverable mode.
> Settings > Wireless & networks
Note: To extend battery life, turn Bluetooth power
off when not in use.
Note: Using a mobile device or accessory while
driving may cause distraction and may be illegal.
Always obey the laws and drive safely.
Note: The Bluetooth Enhanced Audio setting is not
recommended for older Bluetooth headsets as it may
not deliver acceptable sound quality.
Bluetooth® wireless
Reconnect devices
To automatically reconnect your phone with a paired
device, simply turn on the device.
home, office, or hotspot
To manually reconnect your phone with a paired
device, touch the device name in the Bluetooth
devices list.
Quick start: Wi-Fi
Disconnect devices
To automatically disconnect your phone from a paired
device, simply turn off the device.
To manually disconnect your phone from a paired
device, touch the device name in the devices list, then
touch Menu
> Disconnect.
Edit properties
Touch Menu
> Settings > Wireless & networks
> Bluetooth settings > Device name. Enter a name
and touch OK.
Find it: Menu
> Wi-Fi settings
> Settings > Wireless & networks
Use a wireless network for fast Internet access and to
download data.
Wi-Fi settings
Turn on & scan.
Network notification
Open Network
Notify me when an open network is
Secure Network
Notify me when a secure network is
Wi-Fi networks
Jenny’s Coffee Shoppe
Secured with WEP
Add Wi-Fi network
Turn Wi-Fi on or off
Find it: Touch Menu
networks > Wi-Fi
> Settings > Wireless &
Note: To extend battery life, turn off Wi-Fi power when
not in use.
Wi-Fi search & connect
To find networks in your range:
1 Touch Menu
> Settings > Wireless & networks
> Wi-Fi settings.
2 Touch Wi-Fi to turn on and scan. If Wi-Fi is already
on, touch Menu
> Scan. Your phone lists the
networks it finds within range.
Tip: To see your phone’s MAC address or other
Wi-Fi details, touch Menu
> Advanced.
3 Touch a network to connect.
4 If necessary, enter Network SSID, Security, and
Wireless password, and touch Connect. When your
phone is connected to the network, the wireless
appears in the status bar.
Tip: When you are in range and Wi-Fi is on, you will
automatically reconnect to available networks you’ve
connected to before.
Wi-Fi hotspot
Note: You need to subscribe to Wi-Fi hotspot service
to use this feature. Contact your service provider.
You can set up your phone as a Wi-Fi hotspot to
provide portable, convenient internet access for up to
5 other Wi-Fi enabled devices.
Note: Risks can be associated with connecting to the
public internet. Your phone allows you to create a 3G
Mobile Hotspot, which may be accessible by
unauthorized users. It is highly recommended that you
use a password other possible steps to protect your
computer from unauthorized access. To add security to
your Wi-Fi hotspot:
Find it:
Hotspot >
> Advanced > WiFi AP
Touch a setting to modify it:
• SSID: Enter a unique name for your hotspot and
touch Next.
• Security: Select the type of security you want, and
touch Save: WEP, WPA, or WPA2. Enter a unique
password. Other users can access your Wi-Fi
hotspot only if they enter the correct password.
Note: Keep it secure. To protect your phone and
hotspot from unauthorized access, it is strongly
recommended that you set up hotspot Security
(WPA2 is the most secure), including password.
• Channel: Select a channel that minimizes potential
interference. You may need to try different channels
after your hotspot is active for a time.
Touch Save when the settings are complete.
Activate hotspot
Find it:
Hotspot > Tap to start Mobile
Hotspot service
When your Wi-Fi hotspot is active, other Wi-Fi enabled
devices can connect by entering your hotspot’s SSID,
selecting a Security type, and entering the correct
Wireless password.
Memory card & file
copy photos, music, and more to your phone
Memory card
Note: You need the memory card installed for some
features on your phone, like Camera.
Delete or share files on your phone
Find it:
Files > Phone files
Touch a file or folder to open, then touch and hold a file
to Delete or Share.
Remove or format your memory card
Note: Do not remove your memory card while your
phone is using it or writing files on it.
Before you remove or format your memory card you
need to unmount it. Touch Menu
> Settings > SD
card & phone storage > Unmount SD card.
To format your memory card, touch Format SD card.
Warning: All data on your memory card will be
Memory card & file management
USB connection
You can connect your phone to a computer with a USB
Note: The first time you use a USB connection, your
computer may indicate that drivers are being installed.
Follow any prompts you see to complete the
installation. This may take a few minutes.
1 With a memory card inserted, and your phone
showing the home screen, connect a Motorola
micro USB data cable from your phone’s micro USB
port to a USB port on your computer. Your phone
should show
in the status bar.
your device depending on rules set by your
• USB Mass Storage: Drag and drop files between
your computer and memory card folders. When
you’re done, use “Safely Remove Hardware”
before disconnecting the USB cable.
Note: You can’t use the files on your memory
card with your phone while it is connected to
the computer.
• Charge Only: Use the connection only to charge
a device.
Note: Make sure to connect the phone to a high
power USB port. Typically, these are located directly
on your computer.
2 On your phone, flick down the status bar to see the
USB connection options.
3 Touch an option:
• PC Mode: Share files between your computer
and phone.
• Windows Media Sync: Share media files
between your computer and phone.
Note: This device can be administered through
Microsoft Exchange server security policies.
Additional security policies may be applied to
Memory card & file management
helping you stay in control
Find it:
Your calendar events can be viewed in different ways:
Touch Menu
> Agenda, Day, Week, or Month.
When you highlight an event, more details appear.
See, hear, speak, feel, and use. Accessibility features
are there for everyone, helping make things easier.
Note: For general information, accessories, and more,
Tip: You can set up multiple calendars through your
Gmail account so you can access them from your
phone wherever you go.
Add calendar events
Alarm clock
Find it:
Alarm & Timer
To turn on an alarm, touch the
check box.
3:00 PM
Alarm Name
Alarm Name
To enable or disable an alarm,
touch the check box.
To add an alarm, touch
> Add alarm, then
enter alarm details.
When an alarm sounds, slide
to Dismiss to turn it off or
Snooze to delay for five
To add an event, touch
.Enter the event start time
and other details. You can even set a reminder so you
don’t forget about the event. (When you set the
reminder time to 0 minutes, it plays at the event start
Tip: Reminders will play only if you’ve selected a
notification ringtone (see “Ringtones” on page 30).
When you finish entering event details, touch Save.
Manage calendar events
To edit an event, touch and hold it, then touch Edit
event. When you’re done, touch Save.
To delete an event, touch and hold it, then
touch Delete event.
To go to today, touch Menu
> Today.
Find it:
Your calculator has basic and advanced views. To
change views, touch Menu
> Advanced
panel/Basic panel. To clear history, touch Menu
> Clear history.
stay in control
Wireless manager
Find it: Menu
> Settings > Wireless & networks
Manage all your wireless connections: Wi-Fi,
Bluetooth, airplane mode, & mobile networks
(“Network” on page 42).
Airplane mode
Use airplane mode to turn all your wireless
connections off—useful when flying. Press and hold
the Power key > Airplane mode.
Note: When you select airplane mode, all wireless
services are disabled. You can then turn Wi-Fi and/or
Bluetooth back on, if permitted by your airline. Other
wireless voice and data services (such as calls and text
messages) remain off in airplane mode. Emergency
calls to your region's emergency number can still be
Update my phone
Stay up to date with the latest software updates for
your phone. You can check, download and install
updates using your phone, or using your computer:
• Using your phone:
You may get an automatic notification of an available
update on your phone. Simply follow the
instructions to download and install.
To manually check for updates, touch Menu
> Settings > About phone > System updates.
Your phone downloads any updates over your
mobile network. Remember, these updates can be
quite large (25MB or more) and may not be available
in all countries. If you don’t have an unlimited data
plan, or mobile network updates are not available in
your country, you can update using a computer.
• Using your computer:
On your computer, go to and check the
“Software” links. If an update is available, simply
follow the installation instructions.
You should not need to change any network settings.
Contact your service provider for help.
Touch Menu
> Settings > Wireless & networks
> Mobile networks to show options for roaming
networks, network selection, operator selection, and
access point names.
help keep your phone safe
Quick start: Security
Find it: Menu
> Settings > Location & security
You can set a pattern, PIN, or password to prevent
unauthorized access to your device.
Screen lock
Note: You can make emergency calls on a locked
phone (see “Emergency calls” on page 12). A locked
phone still rings, but you need to unlock it to
Lock the screen in the following ways:
• Press the Power key.
• Let the screen time out (don’t press anything).
• Switch the power off.
To unlock the screen, press the Power key. Then, drag
to the right.
Lock pattern
To set the lock pattern, touch Menu
> Settings
> Location & security > Set up screen lock.
we’re here to help
Follow the instructions to draw your lock pattern.
Crash recovery
When prompted, draw the pattern to unlock the
In the unlikely event that your phone stops responding
to touches and key presses, try a quick reset. Remove
the back cover and battery (“Assemble & charge” on
page 3), then replace and switch your phone on as
Passcode lock
To set the passcode, touch Menu
> Settings
> Location & security > Set password.
Enter password, then confirm it.
When prompted, enter the password to unlock the
To reset your phone to factory settings and erase all
the data on your phone, touch Menu
> Settings
> Privacy > Factory Data Reset > Reset phone.
Forgot your pattern or passcode?
If you forget your pattern or passcode, see your
service provider.
Warning: All data on your phone will be deleted.
(Nothing on your memory card is deleted.)
Service & repairs
If you have questions or need assistance, we’re here
to help.
Go to (United States) or (Canada), where you can
select from a number of customer care options. You
can also contact the Motorola Customer Support
Center at: 1-800-331-6456 (United States),
1-888-390-6456 (TTY/TDD United States for hearing
impaired), or 1-800-461-4575 (Canada - all products).
Safety, Regulatory & Legal
Battery Use & Safety
Important: Handle and store batteries properly to avoid injury or damage. Most
battery issues arise from improper handling of batteries, and particularly from the
continued use of damaged batteries.
• Don’t disassemble, crush, puncture, shred, or otherwise attempt to change
the form of your battery.
• Don’t let the mobile device or battery come in contact with liquids.* Liquids
can get into the mobile device’s circuits, leading to corrosion.
• Don’t allow the battery to touch metal objects. If metal objects, such as jewelry,
stay in prolonged contact with the battery contact points, the battery could become
very hot.
• Don’t place your mobile device or battery near a heat source.* High
temperatures can cause the battery to swell, leak, or malfunction.
• Don’t dry a wet or damp battery with an appliance or heat source, such as a
hair dryer or microwave oven.
• Do avoid leaving your mobile device in your car in high temperatures.*
• Do avoid dropping the mobile device or battery.* Dropping these items,
especially on a hard surface, can potentially cause damage.*
• Do contact your service provider or Motorola if your mobile device or battery
has been damaged by dropping, liquids or high temperatures.
* Note: Always make sure that the battery compartment and any connector covers are
closed and secure to avoid direct exposure of the battery to any of these conditions, even
if your product information states that your mobile device can resist damage from these
Important: Motorola recommends you always use Motorola-branded batteries
and chargers for quality assurance and safeguards. Motorola’s warranty does not
cover damage to the mobile device caused by non-Motorola batteries and/or chargers. To
help you identify authentic Motorola batteries from non-original or counterfeit batteries
(that may not have adequate safety protection), Motorola provides holograms on its
Battery Use & Safety
batteries. You should confirm that any battery you purchase has a “Motorola Original”
If you see a message on your display such as Invalid Battery or
Unable to Charge, take the following steps:
• Remove the battery and inspect it to confirm that it has a “Motorola Original”
• If there is no hologram, the battery is not a Motorola battery;
• If there is a hologram, replace the battery and try charging it again;
• If the message remains, contact a Motorola authorized service center.
Warning: Use of a non-Motorola battery or charger may present a risk of fire, explosion,
leakage, or other hazard.
Proper and safe battery disposal and recycling: Proper battery disposal is not only
important for safety, it benefits the environment. You can recycle your used batteries in
many retail or service provider locations. Additional information on proper disposal and
recycling can be found at
Disposal: Promptly dispose of used batteries in accordance with local
regulations. Contact your local recycling center or national recycling
organizations for more information on how to dispose of batteries.
Warning: Never dispose of batteries in a fire because they may explode.
Battery Charging
Notes for charging your product’s battery:
• During charging, keep your battery and charger near room temperature for efficient
battery charging.
• New batteries are not fully charged.
• New batteries or batteries stored for a long time may take more time to charge.
• Motorola batteries and charging systems have circuitry that protects the battery from
damage from overcharging.
Battery Charging
Third Party Accessories
Use of third party accessories, including but not limited to batteries, chargers, headsets,
covers, cases, screen protectors and memory cards, may impact your mobile device’s
performance. In some circumstances, third party accessories can be dangerous and may
void your mobile device’s warranty. For a list of Motorola accessories, visit
Driving Precautions
Caution About High Volume Usage
Responsible and safe driving is your primary responsibility when behind the wheel of a
vehicle. Using a mobile device or accessory for a call or other application while driving
may cause distraction. Using a mobile device or accessory may be prohibited or restricted
in certain areas, always obey the laws and regulations on the use of these products.
While driving, NEVER:
• Type or read texts.
• Enter or review written data.
• Surf the web.
• Input navigation information.
• Perform any other functions that divert your attention from driving.
While driving, ALWAYS:
• Keep your eyes on the road.
• Use a handsfree device if available or required by law in your area.
• Enter destination information into a navigation device before driving.
• Use voice activated features (such as voice dial) and speaking features (such as
audible directions), if available.
• Obey all local laws and regulations for the use of mobile devices and accessories in
the vehicle.
• End your call or other task if you cannot concentrate on driving.
Remember to follow the “Smart Practices While Driving” in this guide and at (in English only).
Warning: Exposure to loud noise from any source for extended periods of time may affect
your hearing. The louder the volume sound level, the less time is required before your
hearing could be affected. To protect your hearing:
• Limit the amount of time you use headsets or headphones at high volume.
• Avoid turning up the volume to block out noisy surroundings.
• Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness in
your ears, ringing in your ears, or muffled speech, you should stop listening to the device
through your headset or headphones and have your hearing checked.
For more information about hearing, see our website at (in English only).
Some people may be susceptible to epileptic seizures or blackouts when exposed to
flashing lights, such as when playing videos or games. These may occur even if a person
has never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a family history of such
occurrences, please consult with your physician before playing videos or games or
enabling a flashing-lights feature (if available) on your mobile device.
Discontinue use and consult a physician if any of the following symptoms occur:
convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or
disorientation. It is always a good idea to hold the screen away from your eyes, leave the
lights on in the room, take a 15-minute break every hour, and stop use if you are tired.
Repetitive Motion
When you repetitively perform actions such as pressing keys or entering finger-written
characters, you may experience occasional discomfort in your hands, arms, shoulders,
neck, or other parts of your body. If you continue to have discomfort during or after such
use, stop use and see a physician.
Keep your mobile device and its accessories away from small children. These
products are not toys and may be hazardous to small children. For example:
• A choking hazard may exist for small, detachable parts.
• Improper use could result in loud sounds, possibly causing hearing injury.
• Improperly handled batteries could overheat and cause a burn.
Similar to a computer, if a child does use your mobile device, you may want to monitor
their access to help prevent exposure to inappropriate apps or content.
Glass Parts
Some parts of your mobile device may be made of glass. This glass could break if the
product receives a substantial impact. If glass breaks, do not touch or attempt to remove.
Stop using your mobile device until the glass is replaced by a qualified service center.
Operational Warnings
Obey all posted signs when using mobile devices in public areas.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often, but not always, posted and can
include fueling areas, such as below decks on boats, fuel or chemical transfer or storage
facilities, or areas where the air contains chemicals or particles, such as grain dust, or
metal powders.
When you are in such an area, turn off your mobile device, and do not remove, install, or
charge batteries unless it is a radio product type especially qualified for use in such areas
as “Intrinsically Safe” (for example, Factory Mutual, CSA, or UL approved). In such areas,
sparks can occur and cause an explosion or fire.
Symbol Key
Your battery, charger, or mobile device may contain symbols, defined as follows:
Important safety information follows.
For indoor use only.
Radio Frequency (RF) Energy
Exposure to RF Energy
Your mobile device contains a transmitter and receiver. When it is ON, it receives and
transmits RF energy. When you communicate with your mobile device, the system
handling your call controls the power level at which your mobile device transmits.
Your mobile device is designed to comply with local regulatory requirements in your
country concerning exposure of human beings to RF energy.
RF Energy Operational Precautions
Do not dispose of your battery or mobile device in a fire.
Your battery or mobile device may require recycling in accordance
with local laws. Contact your local regulatory authorities for more
Do not dispose of your battery or mobile device with your household
waste. See “Recycling” for more information.
For optimal mobile device performance, and to be sure that human exposure to RF energy
does not exceed the guidelines set forth in the relevant standards, always follow these
instructions and precautions:
• When placing or receiving a phone call, hold your mobile device just like you would a
landline phone.
• If you wear the mobile device on your body, always place the mobile device in a
Motorola-supplied or approved clip, holder, holster, case, or body harness. If you do not
use a body-worn accessory supplied or approved by Motorola, keep the mobile device
and its antenna at least 2.5 cm (1 inch) from your body when transmitting.
• Using accessories not supplied or approved by Motorola may cause your mobile device
to exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved
accessories, visit our website at:
RF Energy Interference/Compatibility
Do not use tools.
Nearly every electronic device is subject to RF energy interference from external sources if
inadequately shielded, designed, or otherwise configured for RF energy compatibility. In
some circumstances, your mobile device may cause interference with other devices.
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices instruct you to do so.
In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If
your mobile device offers an airplane mode or similar feature, consult airline staff about
using it in flight.
Implantable Medical Devices
If you have an implantable medical device, such as a pacemaker or defibrillator, consult
your physician before using this mobile device.
Persons with implantable medical devices should observe the following precautions:
• ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the
implantable medical device when the mobile device is turned ON.
• DO NOT carry the mobile device in the breast pocket.
• Use the ear opposite the implantable medical device to minimize the potential for
• Turn OFF the mobile device immediately if you have any reason to suspect that
interference is taking place.
Read and follow the directions from the manufacturer of your implantable medical device.
If you have any questions about using your mobile device with your implantable medical
device, consult your healthcare provider.
Specific Absorption Rate (IEEE)
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the
limits for exposure to radio waves (radio frequency electromagnetic fields) adopted by the
Federal Communications Commission (FCC). These limits include a substantial safety
margin designed to assure the safety of all persons, regardless of age and health.
The radio wave exposure guidelines use a unit of measurement known as the Specific
Absorption Rate, or SAR. The SAR limit for mobile devices is 1.6 W/kg.
Tests for SAR are conducted using standard operating positions with the device
transmitting at its highest certified power level in all tested frequency bands. The highest
SAR values under the FCC guidelines for your device model are listed below:
Head SAR
CDMA 800/1900, Wi-Fi, Bluetooth
1.39 W/kg
Body-worn SAR
CDMA 800/1900, Wi-Fi, Bluetooth
1.34 W/kg
During use, the actual SAR values for your device are usually well below the values
stated. This is because, for purposes of system efficiency and to minimize interference on
the network, the operating power of your mobile device is automatically decreased when
full power is not needed for the call. The lower the power output of the device, the lower
its SAR value.
Body-worn SAR testing has been carried out using an approved accessory or at a
separation distance of 2.5 cm (1 inch). To meet RF exposure guidelines during body-worn
operation, the device should be in an approved accessory or positioned at least 2.5 cm
(1 inch) away from the body. If you are not using an approved accessory, ensure that
whatever product is used is free of any metal and that it positions the phone at least
2.5 cm (1 inch) away from the body.
The World Health Organization has stated that present scientific information does not
indicate the need for any special precautions for the use of mobile devices. They
recommend that if you are interested in further reducing your exposure then you can easily
do so by limiting your usage or simply using a hands-free kit to keep the device away from
the head and body.
Additional information can be found at (World Health
Organization) or (Motorola Mobility, Inc.).
Information from the World Health
“A large number of studies have been performed over the last two decades to assess
whether mobile phones pose a potential health risk. To date, no adverse health effects
have been established for mobile phone use.”
Source: WHO Fact Sheet 193
Further information:
WHO Information
European Union Directives Conformance
The following CE compliance information is applicable to Motorola mobile devices that
carry one of the following CE marks:
EU Conformance
[Only Indoor Use Allowed In France
for Bluetooth and/or Wi-Fi]
Hereby, Motorola declares that this product is in compliance with:
• The essential requirements and other relevant provisions of Directive 1999/5/EC
• All other relevant EU Directives
The above gives an example of a typical Product Approval Number.
You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to
R&TTE Directive) at To find your DoC, enter the Product
Approval Number from your product’s label in the “Search” bar on the website.
FCC Notice to Users
The following statement applies to all products that bear the FCC logo on the
product label.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. See 47 CFR Sec. 15.105(b). These limits are
designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and,
FCC Notice
if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation. See 47 CFR Sec. 15.19(a)(3).
Motorola has not approved any changes or modifications to this device by the user. Any
changes or modifications could void the user’s authority to operate the equipment. See 47
CFR Sec. 15.21.
For products that support W-Fi 802.11a (as defined in the product specifications available
at, the following information applies. This equipment has the
capability to operate Wi-Fi in the 5 GHz Unlicensed National Information Infrastructure
(U-NII) band. Because this band is shared with MSS (Mobile Satellite Service), the FCC
has restricted such devices to indoor use only (see 47 CFR 15.407(e)). Since wireless hot
spots operating in this band have the same restriction, outdoor services are not offered.
Nevertheless, please do not operate this device in Wi-Fi mode when outdoors.
Industry Canada Notice to Users
Operation is subject to the following two conditions: (1) This device may not cause
interference and (2) This device must accept any interference, including interference that
may cause undesired operation of the device. See RSS-GEN 7.1.5. This Class B digital
apparatus complies with Canadian ICES-003.
Industry Canada Notice
Location Services (GPS & AGPS)
The following information is applicable to Motorola mobile devices that provide location
based (GPS and/or AGPS) functionality.
Your mobile device can use Global Positioning System (GPS) signals for location-based
applications. GPS uses satellites controlled by the U.S. government that are subject to
changes implemented in accordance with the Department of Defense policy and the
Federal Radio Navigation Plan. These changes may affect the performance of location
technology on your mobile device.
Your mobile device can also use Assisted Global Positioning System (AGPS), which
obtains information from the cellular network to improve GPS performance. AGPS uses
your wireless service provider's network and therefore airtime, data charges, and/or
additional charges may apply in accordance with your service plan. Contact your wireless
service provider for details.
Your Location
Location-based information includes information that can be used to determine the
approximate location of a mobile device. Mobile devices which are connected to a
wireless network transmit location-based information. Devices enabled with GPS or AGPS
technology also transmit location-based information. Additionally, if you use applications
that require location-based information (e.g. driving directions), such applications transmit
location-based information. This location-based information may be shared with third
parties, including your wireless service provider, applications providers, Motorola, and
other third parties providing services.
Emergency Calls
When you make an emergency call, the cellular network may activate the AGPS
technology in your mobile device to tell the emergency responders your approximate
AGPS has limitations and might not work in your area. Therefore:
• Always tell the emergency responder your location to the best of your ability; and
• Remain on the phone for as long as the emergency responder instructs you.
The following information is applicable to Motorola mobile devices that provide
navigation features.
When using navigation features, note that mapping information, directions and other
navigational data may contain inaccurate or incomplete data. In some countries, complete
information may not be available. Therefore, you should visually confirm that the
navigational instructions are consistent with what you see. All drivers should pay
attention to road conditions, closures, traffic, and all other factors that may impact driving.
Always obey posted road signs.
Smart Practices While Driving
Check the laws and regulations on the use of mobile devices and their
accessories in the areas where you drive. Always obey them. The use of these
devices may be prohibited or restricted in certain areas—for example,
handsfree use only may be required. Go to
(in English only) for more information.
Your mobile device lets you communicate by voice and data—almost anywhere, anytime,
wherever wireless service is available and safe conditions allow. When driving a car,
driving is your first responsibility. If you choose to use your mobile device while driving,
remember the following tips:
• Get to know your Motorola mobile device and its features such as speed dial,
redial and voice dial. If available, these features help you to place your call without
taking your attention off the road.
• When available, use a handsfree device. If possible, add an additional layer of
convenience to your mobile device with one of the many Motorola Original handsfree
accessories available today.
• Position your mobile device within easy reach. Be able to access your mobile
device without removing your eyes from the road. If you receive an incoming call at an
inconvenient time, if possible, let your voicemail answer it for you.
• Let the person you are speaking with know you are driving; if necessary,
suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet,
snow, ice, and even heavy traffic can be hazardous.
• Do not take notes or look up phone numbers while driving. Jotting down a “to
do” list or going through your address book takes attention away from your primary
responsibility—driving safely.
• Dial sensibly and assess the traffic; if possible, place calls when your car is
not moving or before pulling into traffic. If you must make a call while moving, dial
only a few numbers, check the road and your mirrors, then continue.
• Do not engage in stressful or emotional conversations that may be
distracting. Make people you are talking with aware you are driving and suspend
conversations that can divert your attention away from the road.
Driving Safety
• Use your mobile device to call for help. Dial 911 or other local emergency number
in the case of fire, traffic accident, or medical emergencies (wherever wireless phone
service is available).
• Use your mobile device to help others in emergencies. If you see an auto
accident, crime in progress, or other serious emergency where lives are in danger, call
911 or other local emergency number (wherever wireless phone service is available),
as you would want others to do for you.
• Call roadside assistance or a special non-emergency wireless assistance
number when necessary. If you see a broken-down vehicle posing no serious
hazard, a broken traffic signal, a minor traffic accident where no one appears injured,
or a vehicle you know to be stolen, call roadside assistance or other special
non-emergency wireless number (wherever wireless phone service is available).
Privacy & Data Security
Motorola understands that privacy and data security are important to everyone. Because
some features of your mobile device may affect your privacy or data security, please
follow these recommendations to enhance protection of your information:
• Monitor access—Keep your mobile device with you and do not leave it where others
may have unmonitored access. Use your device’s security and lock features, where
• Keep software up to date—If Motorola or a software/application vendor releases a
patch or software fix for your mobile device that updates the device’s security, install it
as soon as possible.
• Secure Personal Information—Your mobile device can store personal information
in various locations including your SIM card, memory card, and phone memory. Be sure
to remove or clear all personal information before you recycle, return, or give away
your device. You can also backup your personal data to transfer to a new device.
Note: For information on how to backup or wipe data from your mobile device, go to
• Online accounts—Some mobile devices provide a Motorola online account (such as
MOTOBLUR). Go to your account for information on how to manage the account, and
how to use security features such as remote wipe and device location (where
• Applications and updates—Choose your apps and updates carefully, and install
from trusted sources only. Some apps can impact your phone’s performance and/or
Privacy & Data Security
have access to private information including account details, call data, location details
and network resources.
• Wireless—For mobile devices with Wi-Fi features, only connect to trusted Wi-Fi
networks. Also, when using your device as a hotspot (where available) use network
security. These precautions will help prevent unauthorized access to your device.
• Location-based information—Location-based information includes information that
can be used to determine the approximate location of a mobile device. Mobile phones
which are connected to a wireless network transmit location-based information.
Devices enabled with GPS or AGPS technology also transmit location-based
information. Additionally, if you use applications that require location-based
information (e.g. driving directions), such applications transmit location-based
information. This location-based information may be shared with third parties,
including your wireless service provider, applications providers, Motorola, and other
third parties providing services.
• Other information your device may transmit—Your device may also transmit
testing and other diagnostic (including location-based) information, and other
non-personal information to Motorola or other third-party servers. This information is
used to help improve products and services offered by Motorola.
If you have further questions regarding how the use of your mobile device may impact your
privacy or data security, please contact Motorola at [email protected], or
contact your service provider.
Use & Care
To care for your Motorola mobile device, please observe the following:
Use & Care
Don’t expose your mobile device to water, rain, extreme humidity, sweat, or
other liquids. If it does get wet, don’t try to accelerate drying with the use of
an oven or dryer, as this may damage the mobile device.
extreme heat or cold
Don’t store or use your mobile device in temperatures below -10°C (14°F) or
above 60°C (140°F). Don’t recharge your mobile device in temperatures
below 0°C (32°F) or above 45°C (113°F).
Don’t try to dry your mobile device in a microwave oven.
Packaging & Product Guides
dust and dirt
Don’t expose your mobile device to dust, dirt, sand, food, or other
inappropriate materials.
California Perchlorate Label
cleaning solutions
To clean your mobile device, use only a dry soft cloth. Don’t use alcohol or
other cleaning solutions.
shock and vibration
Don’t drop your mobile device.
Product packaging and product guides should only be disposed of in accordance with
national collection and recycling requirements. Please contact your regional authorities for
more details.
Some mobile phones use an internal, permanent backup battery on the printed circuit
board that may contain very small amounts of perchlorate. In such cases, California law
requires the following label:
Perchlorate Material – special handling may apply when the battery is recycled or
disposed of. See
There is no special handling required by consumers.
Perchlorate Label
Hearing Aid Compatibility with Mobile
Some Motorola phones are measured for compatibility with hearing aids. If the box for
your particular model has “Rated for Hearing Aids” printed on it, the following explanation
When some mobile phones are used near some hearing devices (hearing aids and cochlear
implants), users may detect a buzzing, humming, or whining noise. Some hearing devices
are more immune than others to this interference noise, and phones also vary in the
amount of interference they generate.
The wireless telephone industry has developed ratings for some of their mobile phones, to
assist hearing device users in finding phones that may be compatible with their hearing
devices. Not all phones have been rated. Phones that are rated have the rating on their
box or a label on the box. To maintain the published Hearing Aid Compatibility (HAC) rating
for this mobile phone, use only the original equipment battery model.
This phone has been tested and rated for use with hearing aids for some of the wireless
technologies that it uses. However, there may be some newer wireless technologies used
in this phone that have not been tested yet for use with hearing aids. It is important to try
the different features of this phone thoroughly and in different locations, using your
hearing aid or cochlear implant, to determine if you hear any interfering noise. Contact
your service provider or Motorola for information on hearing aid compatibility. If you have
questions about return or exchange policies, contact your service provider or phone
Hearing Aid Compatibility
To help protect your mobile device, always make sure that the battery
compartment and any connector covers are closed and secure.
Mobile Devices & Accessories
Please do not dispose of mobile devices or electrical accessories (such as
chargers, headsets, or batteries) with your household waste, or in a fire.
These items should be disposed of in accordance with the national collection
and recycling schemes operated by your local or regional authority.
Alternatively, you may return unwanted mobile devices and electrical accessories to any
Motorola Approved Service Center in your region. Details of Motorola approved national
recycling schemes, and further information on Motorola recycling activities can be found
The ratings are not guarantees. Results will vary depending on the user’s hearing device
and hearing loss. If your hearing device happens to be vulnerable to interference, you may
not be able to use a rated phone successfully. Trying out the phone with your hearing
device is the best way to evaluate it for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate
less interference to hearing devices than phones that are not labeled. M4 is the
better/higher of the two ratings.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable
with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones.
T4 is the better/higher of the two ratings. (Note that not all hearing devices have telecoils
in them.)
Hearing devices may also be measured for immunity to this type of interference. Your
hearing device manufacturer or hearing health professional may help you find results for
your hearing device. The more immune your hearing aid is, the less likely you are to
experience interference noise from mobile phones.
Software Copyright Notice
Motorola products may include copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United States and other countries
preserve for Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or reproduce the
copyrighted software. Accordingly, any copyrighted software contained in Motorola
products may not be modified, reverse-engineered, distributed, or reproduced in any
manner to the extent allowed by law. Furthermore, the purchase of Motorola products
shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any
license under the copyrights, patents, or patent applications of Motorola or any third-party
software provider, except for the normal, non-exclusive, royalty-free license to use that
arises by operation of law in the sale of a product.
Software Copyright Notice
Content Copyright
The unauthorized copying of copyrighted materials is contrary to the provisions of the
Copyright Laws of the United States and other countries. This device is intended solely for
copying non-copyrighted materials, materials in which you own the copyright, or materials
which you are authorized or legally permitted to copy. If you are uncertain about your right
to copy any material, please contact your legal advisor.
Content Copyright
Open Source Software Information
For instructions on how to obtain a copy of any source code being made publicly available
by Motorola related to software used in this Motorola mobile device, you may send your
request in writing to the address below. Please make sure that the request includes the
model number and the software version number.
OSS Management
600 North US Hwy 45
Libertyville, IL 60048
The Motorola website also contains information
regarding Motorola's use of open source.
Motorola has created the website to serve as a portal for
interaction with the software community-at-large.
To view additional information regarding licenses, acknowledgments and required
copyright notices for open source packages used in this Motorola mobile device, please
press Menu Key > Settings > About phone > Legal information
> Open source licenses. In addition, this Motorola device may include
self-contained applications that present supplemental notices for open source packages
used in those applications.
OSS Information
Export Law Assurances
This product is controlled under the export regulations of the United States of America and
Canada. The Governments of the United States of America and Canada may restrict the
exportation or re-exportation of this product to certain destinations. For further
information contact the U.S. Department of Commerce or the Canadian Department of
Foreign Affairs and International Trade.
Export Law
Product Registration
Online Product Registration:
Product registration is an important step toward enjoying your new Motorola product.
Registering permits us to contact you for product or software updates and allows you to
subscribe to updates on new products or special promotions. Registration is not required
for warranty coverage.
Please retain your original dated sales receipt for your records. For warranty service of
your Motorola Personal Communications Product you will need to provide a copy of your
dated sales receipt to confirm warranty status.
Thank you for choosing a Motorola product.
Service & Repairs
If you have questions or need assistance, we're here to help.
Go to (United States) or (Canada), where you can select from a number of
customer care options. You can also contact the Motorola Customer Support Center at
1-800-734-5870 (United States), 1-888-390-6456 (TTY/TDD United States for hearing
impaired), or 1-800-461-4575 (Canada).
Motorola Limited Warranty for the United
States and Canada
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola Mobility, Inc. warrants its mobile
telephones (“Products”), Motorola-branded or certified accessories sold for use with these
Products (“Accessories”), and Motorola software contained on CD-ROMs or other tangible
media and sold for use with these Products (“Software”) to be free from defects in
materials and workmanship under normal consumer usage for the period(s) outlined
below. This limited warranty is a consumer's exclusive remedy, and applies as follows to
new Motorola Products, Accessories, and Software purchased by consumers in the United
States or Canada, which are accompanied by this written warranty:
Products and Accessories
Products Covered
Length of Coverage
Products and Accessories as
defined above, unless otherwise
provided for below.
One (1) year from the date of purchase by the
first consumer purchaser of the product unless
otherwise provided for below.
Decorative Accessories and
Cases. Decorative covers, bezels,
PhoneWrap™ covers and cases.
Limited lifetime warranty for the lifetime of
ownership by the first consumer purchaser of
the product.
Products Covered
Length of Coverage
Monaural Headsets. Ear buds
and boom headsets that transmit
mono sound through a wired
Limited lifetime warranty for the lifetime of
ownership by the first consumer purchaser of
the product.
Products and Accessories that
are Repaired or Replaced.
The balance of the original warranty or
for ninety (90) days from the date returned to
the consumer, whichever is longer.
Exclusions (Products and Accessories)
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to
normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their rated
capacity and batteries that leak are covered by this limited warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage,
misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to
the surface of the product resulting from misuse; (b) contact with liquid, water, rain,
extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use
of the Products or Accessories for commercial purposes or subjecting the Product or
Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of
Motorola, are excluded from coverage.
Use of Non-Motorola Products and Accessories. Defects or damage that result from
the use of non-Motorola branded or certified Products, Accessories, Software or other
peripheral equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting from service,
testing, adjustment, installation, maintenance, alteration, or modification in any way by
someone other than Motorola, or its authorized service centers, are excluded from
Altered Products. Products or Accessories with (a) serial numbers or date tags that have
been removed, altered or obliterated; (b) broken seals or that show evidence of tampering;
(c) mismatched board serial numbers; or (d) nonconforming or non-Motorola housings, or
parts, are excluded from coverage.
Communication Services. Defects, damages, or the failure of Products, Accessories or
Software due to any communication service or signal you may subscribe to or use with the
Products Accessories or Software is excluded from coverage.
Products Covered
Length of Coverage
Software. Applies only to physical defects in the
media that embodies the copy of the software (e.g.
CD-ROM, or floppy disk).
Ninety (90) days from the
date of purchase.
Exclusions (Software)
Software Embodied in Physical Media. No warranty is made that the software will
meet your requirements or will work in combination with any hardware or software
applications provided by third parties, that the operation of the software products will be
uninterrupted or error free, or that all defects in the software products will be corrected.
Software NOT Embodied in Physical Media. Software that is not embodied in
physical media (e.g. software that is downloaded from the Internet), is provided “as is”
and without warranty.
Who is Covered?
This warranty extends only to the first consumer purchaser, and is not transferable.
What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund the purchase price of any
Products, Accessories or Software that does not conform to this warranty. We may use
functionally equivalent reconditioned/refurbished/pre-owned or new Products,
Accessories or parts. No data, software or applications added to your Product, Accessory
or Software, including but not limited to personal contacts, games and ringer tones, will
be reinstalled. To avoid losing such data, software, and applications, please create a back
up prior to requesting service.
You will receive instructions on how to ship the Products, Accessories or Software, at your
expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a
copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written
description of the problem; (c) the name of your service provider, if applicable; (d) the
name and location of the installation facility (if applicable) and, most importantly; (e) your
address and telephone number.
What Other Limitations are There?
Some states and jurisdictions do not allow the limitation or exclusion of
incidental or consequential damages, or limitation on the length of an implied
warranty, so the above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights, and you may also have other rights that
vary from state to state or from one jurisdiction to another.
How to Obtain Warranty Service or Other
Copyright & Trademarks
Motorola Mobility, Inc.
Consumer Advocacy Office
600 N US Hwy 45
Libertyville, IL 60048
Note: Do not ship your product to the above address. If you need to return your product for
repairs, replacement, or warranty service, please contact the Motorola Customer Support
Center at:
1-800-734-5870 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain features, services and applications are network dependent and may not be
available in all areas; additional terms, conditions and/or charges may apply. Contact your
service provider for details.
All features, functionality, and other product specifications, as well as the information
contained in this guide, are based upon the latest available information and believed to be
accurate at the time of printing. Motorola reserves the right to change or modify any
information or specifications without notice or obligation.
Note: The images in this guide are examples only.
MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola
Trademark Holdings, LLC. Google, the Google logo, Google Maps, Google Talk, Google
Latitude, Gmail, YouTube, Picasa, Android and Android Market are trademarks of Google,
Inc. All other product or service names are the property of their respective owners.
© 2011 Motorola Mobility, Inc. All rights reserved.
Caution: Motorola does not take responsibility for changes/modification to the
Product ID: Motorola MILESTONE PLUS (XT609)
Manual Number: 68016257001-A
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