KX-TAW848 User Manual Version 2

KX-TAW848 User Manual Version 2
Advanced Hybrid & Wireless PBX
User Manual
Model No.
KX-TAW848
Thank you for purchasing a Panasonic Advanced Hybrid & Wireless PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-TAW848: MPR Version 2.0
Feature Highlights
Call Center
Voice Mail Integration
This PBX can establish Incoming Call Distribution
Groups (ICD Group) by which a large volume of
calls from the external customers could be received.
ICD
Group 01
You can forward your calls to a voice
processing system and let calling parties leave
messages in your mailbox when you are unable
to receive calls.
Message
Message
Customers
Queuing
ICD
Group 02
1.8 Call Center (Page 82)
Wireless System
This PBX optionally supports a Portable Station
(PS) system. PSs can be used on the PBX
with other wired telephones.
Message
This PBX can record or print out call
information: date, time, extension no., dialed
no., duration, etc.
Time
Consult your dealer
Easy Operation
Navigator Key
Message/Ringer Lamp
1.1 Before Operating the Telephones (Page 12)
2
User Manual
Message
Call Record
(Station Message Detail Recording)
Date
If you are using a certain Panasonic telephone
that is equipped with a Navigator Key and a
display, it helps you to access the desired
feature easily. Also, you will be informed of the
arrival of an incoming call or a message waiting
by the lamp if it is equipped.
Message
1.9.5 Voice Processing System (Page 88)
Ext
01/02/02 10:03AM 1230
01/02/02 11:07AM 2230
Appendix (Page 133)
Message
• • • • • • •
• • • • • • •
• • • • • • •
In This Manual,
•
Proprietary Telephone is abbreviated as "PT".
Single Line Telephone is abbreviated as "SLT".
Portable Station is abbreviated as "PS".
Proprietary Telephone with a Display is abbreviated as "Display PT".
•
The following icons are used frequently.
!!
Hints
Conditions
User Manual
3
Important Information
WARNING
•
•
•
•
•
•
•
4
IF DAMAGE TO THE UNIT EXPOSES ANY INTERNAL PARTS, DISCONNECT THE
POWER SUPPLY CORD IMMEDIATELY AND RETURN THE UNIT TO YOUR DEALER.
UNPLUG THIS UNIT FROM THE AC OUTLET IF IT EMITS SMOKE, AN ABNORMAL
SMELL OR MAKES UNUSUAL NOISE. THESE CONDITIONS CAN CAUSE FIRE OR
ELECTRIC SHOCK. CONFIRM THAT SMOKE HAS STOPPED AND CONTACT AN
AUTHORIZED PANASONIC FACTORY SERVICENTER.
WHEN RELOCATING THE EQUIPMENT, FIRST DISCONNECT THE TELECOM
CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION. WHEN THE
UNIT IS INSTALLED IN THE NEW LOCATION, RECONNECT THE POWER FIRST,
AND THEN RECONNECT THE TELECOM CONNECTION.
THIS UNIT IS EQUIPPED WITH A GROUNDED PLUG. FOR SAFETY REASONS THIS
PLUG MUST ONLY BE CONNECTED TO A GROUNDED OUTLET THAT HAS BEEN
INSTALLED ACCORDING TO APPLICABLE REGULATIONS.
TO PREVENT POSSIBLE FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS
PRODUCT TO RAIN OR MOISTURE.
THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE.
ENSURE THAT THE AC OUTLET IS LOCATED NEAR THE EQUIPMENT AND IS
EASILY ACCESSIBLE.
TO PROTECT THIS UNIT FROM STATIC ELECTRICITY, DO NOT TOUCH ANY
EXTERNAL CONNECTORS OF THE UNIT.
User Manual
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be followed to reduce the
risk of fire, electric shock and injury to persons, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.
Clean with a damp cloth.
4. Do not use the product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub,
in a wet basement, or near a swimming pool.
5. Do not place this product on an unstable surface, as a fall may cause serious internal damage.
6. Slots and openings in the front, back and bottom of the cabinet are provided for ventilation; to protect
it from overheating, these openings must not be blocked or covered. The openings should never be
blocked by placing the product on a bed, sofa, rug, or other similar surface while in use. The product
should never be placed near or over a radiator or other heat source. This product should not be placed
in a sealed environment unless proper ventilation is provided.
7. The product should only be connected to the type of electrical power supply specified on the product
label. If you are not sure of the type of power supply to your home, consult your dealer or local power
company.
8. For safety purposes this unit is equipped with a grounded plug. If you do not have a grounded outlet,
please have one installed. Do not bypass this safety feature by tampering with the plug.
9. Do not allow anything to rest on the power cord. Do not locate this product where the power cord may
be stepped on or tripped on.
10. To reduce the risk of fire or electric shock, do not overload wall outlets and extension cords.
11. Do not insert objects of any kind into this product through its slots and openings, as they may touch
dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill
liquid of any kind on or in the product.
12. To reduce the risk of electric shock, do not disassemble this product. Only qualified personnel should
service this product. Opening or removing covers may expose you to dangerous voltages or other risks.
Incorrect reassembly can cause electric shock.
13. Unplug this product from the wall outlet and have it serviced by qualified service personnel in the
following cases:
a)
b)
c)
d)
When the power supply cord or plug is damaged or frayed.
If liquid has been spilled into the product.
If the product has been exposed to rain or water.
If the product does not operate according to the operating instructions. Adjust only the controls that
are explained in the operating instructions. Improper adjustment of other controls may result in
damage and may require service by a qualified technician to restore the product to normal
operation.
e) If the product has been dropped or the cabinet has been damaged.
f) If product performance deteriorates.
14. Avoid using wired telephones during an electrical storm. There is a remote risk of electric shock from
lightning.
15. Do not use a telephone in the vicinity of a gas leak to report the leak.
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5
SAVE THESE INSTRUCTIONS
6
User Manual
Attention
•
•
•
Keep the unit away from heating appliances and devices that generate electrical noise such as
fluorescent lamps, motors and televisions. These noise sources can interfere with the performance of
the PBX.
This unit should be kept free of dust, moisture, high temperature (more than 40 °C [104 °F]) and
vibration, and should not be exposed to direct sunlight.
If you are having problems making calls to outside destinations, follow this procedure to test the CO
lines:
1. Disconnect the PBX from all CO lines.
2. Connect known working single line telephones (SLTs) to those CO lines.
3. Make a call to an external destination using those SLTs.
•
•
If a call cannot be carried out correctly, there may be a problem with the CO line that the SLT is
connected to. Contact your telephone company.
If all SLTs operate properly, there may be a problem with your PBX. Do not reconnect the PBX to the
CO lines until it has been serviced by an authorized Panasonic Factory Servicenter.
Wipe the unit with a soft cloth. Do not clean the unit with abrasive powders or with chemical agents such
as benzene or thinner.
When using a Panasonic proprietary telephone (PT), use only the correct Panasonic handset.
When you ship the product
Carefully pack and send it prepaid, adequately insured and preferably in the original carton. Attach a
postage-paid letter, detailing the symptom, to the outside of the carton. DO NOT send the product to
the Executive or Regional Sales offices. They are NOT equipped to make repairs.
Product Service
Panasonic Factory Servicenters for this product are listed in the servicenter directory. Consult your
dealer for detailed instructions.
User Manual
7
For Future Reference
Please print, record, and retain the following information for future reference.
Note
The serial number of this product can be found on the label affixed to the unit. You should record the
model number and the serial number of this unit as a permanent record of your purchase to aid in
identification in the event of theft.
MODEL NO.
SERIAL NO.
DATE OF PURCHASE
NAME OF DEALER
DEALER'S ADDRESS
DEALER'S TEL. NO.
8
User Manual
Table of Contents
1
Operation............................................................................................... 11
1.1
1.1.1
1.2
1.2.1
1.2.2
1.2.3
1.2.4
1.2.5
1.2.6
1.2.7
1.2.8
1.3
1.3.1
1.3.2
1.3.3
1.3.4
1.3.5
1.4
1.4.1
1.4.2
1.4.3
1.4.4
1.4.5
1.4.6
1.4.7
1.5
1.5.1
1.5.2
1.5.3
1.6
1.6.1
1.6.2
1.7
1.7.1
1.7.2
1.7.3
1.7.4
1.7.5
1.7.6
1.7.7
1.7.8
1.7.9
1.8
1.8.1
1.8.2
1.9
Before Operating the Telephones ................................................................................. 12
Before Operating the Telephones ..................................................................................... 12
Making Calls .................................................................................................................... 20
Basic Calling ..................................................................................................................... 20
Easy Dialing ..................................................................................................................... 23
Redial ............................................................................................................................... 27
When the Dialed Line is Busy or There is No Answer ...................................................... 27
Alternate Calling—Ring/Voice........................................................................................... 33
Calling without Restrictions............................................................................................... 34
Direct Inward System Access (DISA) ............................................................................... 35
Remote Setting ................................................................................................................ 38
Receiving Calls ............................................................................................................... 40
Answering Calls ................................................................................................................ 40
Hands-free Answerback.................................................................................................... 41
Call Pickup ........................................................................................................................ 41
Trunk Answer From Any Station (TAFAS) ......................................................................... 42
Answer/Release Button .................................................................................................... 42
During a Conversation.................................................................................................... 45
Call Transfer ...................................................................................................................... 45
Call Hold ........................................................................................................................... 47
Call Splitting ...................................................................................................................... 51
Call Waiting....................................................................................................................... 52
Multiple Party Conversation .............................................................................................. 56
Mute .................................................................................................................................. 63
Headset Operation............................................................................................................ 63
Absence Settings............................................................................................................ 65
Call Forwarding ................................................................................................................. 65
Absent Message ............................................................................................................... 68
Extension Dial Lock .......................................................................................................... 70
Paging .............................................................................................................................. 72
Paging ............................................................................................................................... 72
Answering/Denying a Paging Announcement................................................................... 73
Extension Settings ......................................................................................................... 74
Timed Reminder ............................................................................................................... 74
Do Not Disturb (DND) ....................................................................................................... 75
Call Waiting....................................................................................................................... 77
Executive Busy Override Deny ......................................................................................... 77
Background Music (BGM)................................................................................................. 78
Data Line Security ............................................................................................................ 78
Time Service..................................................................................................................... 79
Wireless XDP Parallel Mode ............................................................................................. 79
Extension Feature Clear ................................................................................................... 80
Call Center ....................................................................................................................... 82
Log-in/Log-out, Wrap-up ................................................................................................... 82
Manual Queue Redirection ............................................................................................... 84
User-supplied Equipment .............................................................................................. 85
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9
1.9.1
1.9.2
1.9.3
1.9.4
1.9.5
1.10
1.10.1
1.11
1.11.1
1.11.2
2
Manager Operation............................................................................. 101
2.1
2.1.1
2.1.2
2.1.3
2.1.4
2.1.5
2.1.6
3
Control Features ........................................................................................................... 102
Extension Control............................................................................................................ 102
Time Service Mode Control ............................................................................................ 102
Dial Tone Transfer ........................................................................................................... 104
External Background Music (BGM)................................................................................. 104
Outgoing Messages (OGM) ............................................................................................ 105
Hospitality Features ........................................................................................................ 106
Customizing Your Phone & System.................................................. 109
3.1
3.1.1
3.1.2
3.1.3
3.2
3.2.1
3.2.2
3.3
3.3.1
3.3.2
4
Doorphone/Door Opener ..................................................................................................85
External Relay...................................................................................................................86
External Sensor ................................................................................................................87
Host PBX ..........................................................................................................................87
Voice Processing System..................................................................................................88
Walking Extension ..........................................................................................................94
Walking Extension.............................................................................................................94
Display Proprietary Telephone ......................................................................................95
Call Log .............................................................................................................................95
Directories .........................................................................................................................97
Personal Programming................................................................................................. 110
Personal Programming....................................................................................................110
Settings on the Programming Mode................................................................................111
Customizing the Buttons ................................................................................................. 120
Manager Programming ................................................................................................. 124
Programming Information................................................................................................ 124
Manager Programming ................................................................................................... 124
System Programming ................................................................................................... 126
Programming Information................................................................................................ 126
System Programming...................................................................................................... 129
Appendix ............................................................................................. 133
4.1
4.1.1
4.2
4.2.1
4.3
4.3.1
4.4
4.4.1
4.5
4.5.1
4.5.2
Troubleshooting ............................................................................................................ 134
Troubleshooting...............................................................................................................134
Feature Number Table .................................................................................................. 137
Feature Number Table..................................................................................................... 137
Tone................................................................................................................................ 145
Tone ................................................................................................................................ 145
Quick Reference Guide................................................................................................. 149
Quick Reference Guide ................................................................................................... 149
Revision History............................................................................................................ 151
MPR Version 1.1 .............................................................................................................151
MPR Version 2.0 .............................................................................................................151
Index .......................................................................................................... 153
10
User Manual
Section
1
Operation
This chapter shows you step by step how to use each feature.
Read this chapter to become familiar with the many useful
features of this PBX.
User Manual
11
1.1 Before Operating the Telephones
1.1
Before Operating the Telephones
1.1.1
Before Operating the Telephones
What Kind of Telephone Can Be Used?
You can use a single line telephone (SLT), such as a rotary pulse telephone or a Panasonic proprietary
telephone (PT) such as the KX-T7735. You can also use a Panasonic Portable Station (PS), e.g., KXTD7690. Use the feature depending on the telephone you are using. If you are using a Panasonic
proprietary telephone with a special feature button such as
or a display (Display PT) or both, you can
follow the operation with the button or display messages for easy programming.
If you use a large display telephone (e.g., KX-T7735), you can follow the displayed messages to use the
features. If your telephone does not have feature buttons and/or a display, you may operate the PBX by
entering a feature number instead. Follow the operation for your type of telephone.
If you use a Console, you can use the buttons on the Console as the buttons on the connected proprietary
telephone.
•
If you use a Panasonic proprietary
telephone which does not have feature
buttons, you may change one of the unused
flexible buttons to a feature button. Refer to
"3.1.3 Customizing the Buttons".
Portable Station (PS) Registration
You must register your PS in the PBX and determine its extension number before initial use. For PS
registration, consult your dealer.
Feature Numbers
To use certain features, you need to enter specified feature numbers (and an additional parameter, if
required).
There are two types of feature numbers as follows:
•
Flexible feature number
•
Fixed feature number
Fixed feature numbers cannot be changed. However, you can change the flexible numbers to other numbers
for easier use. If you want to change the numbers, consult your dealer. In this manual, the default numbers
(factory installed) are used for operations.
A flexible number is shown as
(half-shaded key). Use the new programmed number if you have
changed the feature number. Write the new number in "Feature Number Table" (Appendix).
If you use a single line telephone which does not have the " " or "#" keys;
it is not possible to access features that have " " or "#" in their feature numbers.
12
User Manual
1.1 Before Operating the Telephones
Tone
You will hear various tones, during or after an operation, for confirmation. Refer to "4.3.1 Tone" (Appendix).
Display
In this manual, you will see "the display ...". This refers to the display of a Panasonic proprietary telephone.
If your telephone is not a Panasonic display proprietary telephone, the message will not be displayed.
If you use a Panasonic display proprietary telephone, the display helps you confirm the settings. Some
proprietary telephones also give you easy access to features. A message is displayed depending on the
feature. By pressing the Navigator Key, you can access the desired feature.
Furthermore, depending on the display proprietary telephone, you can operate features or make calls using
the display message. Refer to "1.11 Display Proprietary Telephone".
Your Extension Number
If you use a Panasonic display proprietary telephone, you can check your own extension number on the
display. Press the TRANSFER button while on-hook.
Examples
The displays and the illustrations shown as examples are from a telephone connected to the KX-TAW848.
Restrictions
Some features may be restricted at your extension under the system programming. Consult your manager
or dealer.
User Manual
13
1.1 Before Operating the Telephones
Icon Descriptions
The following icons show you the feature availability, notes and action to use the features.
This feature cannot be used with a
single line telephone.
See "Programming" for Related
Programming if necessary.
desired no.
Seize a CO line (One of the
following).
OR
•
Press the CO button.
9
•
Dial automatic line access
OR
number 9.
CO line
group no. •
Dial CO line group access
number and CO line group
number.
(CO)
8
Off-hook (One of the following).
•
Lift the handset.
•
Press the SP-PHONE button.
•
Press the MONITOR button.
(To start talking, lift the
handset.)
•
Press TALK button.
Press the Call button on the
Doorphone.
On-hook (One of the following).
•
Hang up.
•
Press the SP-PHONE button.
•
Press the MONITOR button.
Press the hookswitch lightly.
Press the corresponding feature
button on the proprietary telephone.
Talk.
Enter the required number.
<Example>
You will hear a busy, confirmation,
dial, ring or ringback tone.
B. Tone: Busy Tone
C. Tone: Confirmation Tone
D. Tone: Dial Tone
R. Tone: Ring Tone
R. B. Tone: Ringback Tone
account code
Enter the account code.
extension no.
phone no.
14
User Manual
Dial an extension number.
Dial the telephone number.
outside
phone no.
Dial outside phone number.
1.1 Before Operating the Telephones
When You Use a Panasonic Proprietary Telephone
If you use a Panasonic proprietary telephone and the Console, they may have some of the useful feature
buttons described below. For a PS user, refer to "Operating Instructions" for PS. These buttons make
operations simple. The illustrations may differ from the buttons on your telephone.
Fixed Buttons
(CO)
MONITOR
FLASH/RECALL
CO :
Used to make or receive an outside
call. (Button assignment is required.)
Also used as feature buttons. (Button
assignment is required.)
(Only the CO line "number" [e.g., 1, 2]
may be shown on some telephones.)
SP-PHONE
SP
SP-PHONE :
Used for hands-free operation.
AUTO DIAL/STORE :
Used for System/Personal Speed
Dialing or storing program changes.
PAUSE :
Used to insert a pause when storing a
telephone number. This button also
functions as the PROGRAM button
when there is no PROGRAM button on
your telephone.
REDIAL :
Used to redial the last dialed number.
MESSAGE :
Used to leave a message waiting
indication or call back the party who left
the message waiting indication.
INTERCOM :
Used to make or receive intercom
calls.
AUTO ANS (Auto Answer)/MUTE :
Used to receive an incoming call in
hands-free mode or mute the
microphone during a conversation.
MONITOR :
Used for hands-free dialing. You can
monitor the party's voice in hands-free
mode.
HOLD :
Used to place a call on hold.
TRANSFER :
Used to transfer a call to another party.
CONF (Conference) :
Used to establish a multiple party
conversation.
FLASH/RECALL :
Used to disconnect the current call and
make another call without hanging up.
Call Forwarding (FWD)/Do Not
Disturb (DND) :
Used to perform Call Forwarding (FWD)
or Do Not Disturb (DND).
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15
1.1 Before Operating the Telephones
VOICE CALL
VOICE CALL :
Used to monitor an intercom call
automatically, but it cannot be used for
hands-free conversations.
Navigator Key/Volume Key :
Used to adjust the volume and the
display contrast or select desired items.
PROGRAM :
Used to enter and exit the
Programming mode.
Programmable Feature (PF) :
Located on the right part of the CO
button array or on the DSS Console.
Assigns the desired button and used to
access the stored feature. Mostly used
as a One-touch Dialing button. (Only
the "F and number" may be shown on
some telephones.)
(PF)
Customized Buttons
If the term is in parentheses like (Account) in this section, it means a flexible button has been made into an
"Account" button. To customize, refer to "3.1.3 Customizing the Buttons".
Buttons
Feature
Loop-CO (L-CO)
Used to access an idle CO line for making outside calls.
Incoming outside calls from any CO line arrive at this button.
Group-CO (G-CO)
Used to access an idle CO line in a specified CO line group for making
outside calls.
Incoming calls from CO lines in the assigned CO line group arrive at this
button.
Single-CO (S-CO)
Used to access a specified CO line for making or receiving outside calls.
Direct Station Selection (DSS)
Used to access an extension with one touch.
It is also possible to be changed to the other feature button.
One-touch Dialing
Used to access a desired party or system feature with one touch.
Group Directory Number (GDN)
Used to access a specified incoming call distribution group for making or
receiving calls.
Message
Used to leave a message waiting indication or call back the party who left
the message waiting indication.
Message for Another
Extension
Used to have a Message button for another extension.
Call Forwarding (FWD)/Do Not
Used to forward all calls to a specified destination or refuse.
Disturb (DND)—Both calls
16
FWD/DND—Outside calls
Used to forward CO line calls to a specified destination or refuse.
FWD/DND—Intercom calls
Used to forward intercom calls to a specified destination or refuse.
Group FWD—Both calls
Used to forward all the calls to your group to a specified destination.
User Manual
1.1 Before Operating the Telephones
Buttons
Feature
Group FWD—Outside calls
Used to forward the CO line calls to your group to a specified destination.
Group FWD—Intercom calls
Used to forward the intercom calls to your group to a specified destination.
Account
Used to enter an account code.
Conference
Used to establish a multiple party conversation.
Terminate
Used to disconnect the current call and make another call without hanging
up.
External Feature Access (EFA)
Used to access special features offered by a host PBX or a telephone
company.
Call Park
Used to park or retrieve a call in a preset parking zone.
Call Park (Automatic Park
Zone)
Used to park a call in an idle parking zone automatically.
Call Log
Used to show the incoming call information.
Call Log for ICD Group
Used to have a Call Log button for incoming call distribution group.
Log-in/Log-out
Used to switch between the log-in and log-out mode.
Log-in/Log-out of a specified
group
Used to have a Log-in/Log-out button for another incoming call distribution
group.
Log-in/Log-out for all groups
Used to have a Log-in/Log-out button for all groups.
Hurry-up
Used to transfer the longest waiting call in the queue of an incoming call
distribution group to the overflow destination.
Wrap-up
Used to switch the wrap-up status, Ready and Not Ready mode.
System Alarm
Used to confirm a PBX error. For more details, consult your dealer.
Time Service (Day/Night/
Lunch/Break)
Used to switch the time service mode.
Answer
Used to answer an incoming call.
Release
Used to disconnect the line during or after a conversation or to complete
a Call Transfer.
Toll Restriction (TRS)
Used to change the toll restriction level of other extension users
temporarily.
Time Service Switching Mode
Used to switch the time service mode, Automatic or Manual.
(Automatic/Manual)
Two-way Record
Used to record a conversation into your own mailbox.
Two-way Transfer
Used to record a conversation into the mailbox of a specific extension.
One-touch Two-way Transfer
Used to record a conversation into the mailbox of a specific extension with
one touch.
Live Call Screening (LCS)
Used to monitor your own voice mailbox while an incoming caller is
leaving a message and, if desired, intercept the call.
Voice Mail Transfer
Used to transfer a call to the mailbox of a specified extension.
User Manual
17
1.1 Before Operating the Telephones
How to Follow the Steps
An example of system operation is shown below.
Calling Another Extension
Feature title
Intercom Call
PT and SLT
PT/SLT/PS
extension no.
OR
(DSS)
Off-hook.
Dial extension number
or press DSS.
Talk.
The DSS button light shows the current status as follows:
Off: The extension is idle.
Red on: Your or another extension is using the line.
Operation steps
The description of the
icons are explained on
"Icon Descriptions".
Conditions
To call using a directory, refer to "1.11.2 Directories".
Hints
For quick operation
If you are an operator or dial some extensions frequently, DSS buttons are useful.
Hands-free Operation
You can make an intercom call and have a conversation in hands-free mode using the SPPHONE button.
Customizing Your Phone
3.1.2 Settings on the Programming Mode—Preferred Line Assignment—Outgoing
Select the seized line when going off-hook.
3.1.3 Customizing the Buttons
Create or edit a Direct Station Selection (DSS) button.
Programming References: The related or required programming is noted.
18
User Manual
1.1 Before Operating the Telephones
Connection Example
This diagram shows you a connection example.
Telephone Company
(Analog CO Lines)
Computer
Advanced Hybrid & Wireless PBX
Computer
Printer
Single Line
Telephone
Wireless Phone
External Sensor/
External Relay
Doorphone & Door Opener
Analog
Proprietary
Telephone
Portable
Station
DSS Console
Cell
Station
Fax Machine
External Music Source
Pager/ Amplifier
Speaker
Voice Processing
System
User Manual
19
1.2 Making Calls
1.2
Making Calls
1.2.1
Basic Calling
–
–
–
Calling Another Extension
Calling an Outside Party
Account Code Entry
Calling Another Extension
Intercom Call
When your telephone does not access a CO line automatically
PT
and SLT
PT/SLT/PS
extension no.
OR
(DSS)
Off-hook.
Dial extension number
or press DSS.
Talk.
When your telephone accesses a CO line automatically
PT/PS
While on-hook
extension no.
Dial extension number.
Press INTERCOM.
Off-hook.
PT/PS
While on-hook
(DSS)
Press DSS.
•
20
User Manual
Off-hook.
The DSS button light shows the current status as follows:
Off: The extension is idle.
Red on: Your or another extension is using the line.
1.2 Making Calls
•
•
•
To call using a directory, refer to "1.11.2 Directories".
For quick operation
If you are an operator or dial some extensions frequently, DSS buttons are useful.
Hands-free Operation
You can make an intercom call and have a conversation in hands-free mode using the SPPHONE button.
Customizing Your Phone
•
3.1.2 Settings on the Programming Mode—Preferred Line Assignment—Outgoing
Select the seized line when going off-hook.
•
3.1.3 Customizing the Buttons
Create or edit a Direct Station Selection (DSS) button.
Operator Call
You can call an extension or a group assigned as the operator.
PT/SLT/PS
0
Off-hook.
Enter 0.
Calling an Outside Party
You have to seize a CO line before dialing an outside phone number because external calls are made via
your PBX.
Select one of the following methods:
Automatic Line Access
PT/SLT/PS
(L-CO)
OR
outside
phone no.
9
Off-hook.
Press L-CO or
enter automatic
line access number.
Dial outside
phone number.
Talk.
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21
1.2 Making Calls
CO Line Group Access
PT and SLT
PT/SLT/PS
(G-CO)
outside
phone no.
OR
8
Off-hook.
CO line
group no.
Press G-CO or enter CO
line group access number
and then CO line group
number (2 digits).
Talk.
Dial outside phone
number.
To select the specified CO line
PTPT/PS
and SLT
(S-CO)
Off-hook.
•
•
•
•
•
Press S-CO.
outside
phone no.
Dial outside
phone number.
Talk.
Each of the S-CO button or G-CO button light shows the current status as follows:
Off: The line is idle.
Red on: The line is in use.
You may be restricted from making a call to the specified outside party. To make a call, refer to
"1.2.6 Calling without Restrictions".
To confirm number before dialing, you can enter a phone number and confirm it on the display
and then go off-hook. (Predialing)
To make a call to another party without going on-hook, press the FLASH/RECALL button. It
will re-access the CO line and provide external dial tone. Pressing the Terminate button will
provide intercom dial tone. You can dial the new phone number without going on/off-hook.
Hands-free Operation
You can make an outside call and have a conversation in hands-free mode using the SP-PHONE
button.
Customizing Your Phone
•
3.1.2 Settings on the Programming Mode—Preferred Line Assignment—Outgoing
Select the seized line when going off-hook.
•
3.1.3 Customizing the Buttons
Create or edit a Loop-CO (L-CO) button, a Group-CO (G-CO) button, a Single-CO (S-CO)
button or a Terminate button.
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User Manual
1.2 Making Calls
Account Code Entry
You may give a specified account code to extension users and check their telephone usage. You can specify
an account code for each client and check the call duration.
PT/SLT/PS
(Account)
account code
OR
4
Off-hook.
D.Tone
9
Press Account or
enter 49.
Enter account code
(max. 10 digits).
Enter #.
outside
phone no.
Dial outside
phone number.
Seize CO line before entering
outside phone number.
•
•
A Panasonic proprietary telephone extension user can enter an account code during a
conversation and when hearing reorder tone after the other party hangs up.
Account codes may use the digits "0" through "9".
•
If you enter the wrong code, press the " " key and re-enter the account code.
•
You may not be able to make an outside call without an account code. Entry mode is assigned
to each user. Ask your manager for your mode.
For your convenience, you can store the code with the phone number in the memory (e.g.,
Speed Dialing).
•
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit an Account button.
1.2.2
Easy Dialing
This is convenient for frequently dialed phone numbers.
– One-touch Dialing
– Personal Speed Dialing
– System Speed Dialing
– Hot Line
– Quick Dialing
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1.2 Making Calls
One-touch Dialing
You can store a phone number into the flexible button for one-touch operation.
PT/PS
(One-touch
Dialing)
Press One-touch
Dialing.
Off-hook.
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a One-touch Dialing button, store the desired phone number or feature
number.
Personal Speed Dialing
You can store numbers at your extension for your personal use. (Default: 10 numbers, 00-09)
This feature is also known as Station Speed Dialing.
To store a phone number
PT/SLT
3
Off-hook.
Enter
0
30.
personal speed
dialing no.
desired
phone no.
Enter personal speed
dialing number
(2 digits).
Enter desired
phone number
(max. 32 digits).
C.Tone
Enter #.
Enter CO line access number
before outside phone number.
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User Manual
On-hook.
1.2 Making Calls
To dial
PT/SLT
personal speed
dialing no.
OR
Off-hook.
•
Press AUTO DIAL
or enter
.
Enter
.
Dial personal speed
dialing number (2 digits).
To call using a directory, refer to "1.11.2 Directories".
System Speed Dialing
You can make calls using speed dialing numbers stored in the PBX.
PT/SLT/PS
system speed
dialing no.
OR
Off-hook.
•
Press AUTO DIAL
or enter
.
Dial system speed
dialing number (3 digits).
To call using a directory, refer to "1.11.2 Directories".
Hot Line
You can make an outside call simply by going off-hook if you have preprogrammed your phone.
This feature is also known as Pickup Dialing.
To store a phone number
PT/SLT/PS
7
Off-hook.
Enter
4
740.
0
2
Enter 2.
desired
phone no.
Enter desired
phone number
(max. 32 digits).
C.Tone
Enter #.
On-hook.
Enter CO line access number
before outside phone number.
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1.2 Making Calls
To set/cancel
PT/SLT/PS
1
7
4
0
0
Enter
Off-hook.
740.
Set
OR
Cancel
Enter 1 to set
or 0 to cancel.
C.Tone
On-hook.
To dial
PT/SLT/PS
Off-hook.
•
•
•
To call another party, dial the desired party's phone number before the preprogrammed number
is dialed.
You should assign the intercom line as the seized line when going off-hook. (Preferred Line
Assignment— Outgoing)
If canceling Hot Line is difficult because this feature is activated immediately after going off-hook,
consult your dealer.
Customizing Your Phone
•
3.1.2 Settings on the Programming Mode—Preferred Line Assignment—Outgoing
Select the seized line when going off-hook.
Quick Dialing
You can make a call simply by pressing the preprogrammed number for quick dialing. For details, consult
your manager or dealer.
PT and SLT
PT/SLT/PS
quick dialing no.
Off-hook.
•
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User Manual
Dial quick dialing
number (max. 4 digits).
It is a useful feature for Hotel.
For example, to dial the Room Service, dial the digit "3", not the full extension number.
1.2 Making Calls
1.2.3
Redial
This is convenient when calling the same outside party again.
– Last Number Redial
Last Number Redial
PT/SLT/PS
OR
Off-hook.
•
•
1.2.4
–
–
–
–
–
–
Press REDIAL or enter #.
Up to 32 digits can be stored and redialed.
After pressing REDIAL, if you hear a busy tone again, press REDIAL to retry.
When the Dialed Line is Busy or There is No Answer
Automatic Callback Busy
Call Waiting
Message Waiting
Executive Busy Override
Call Monitor
DND Override
Automatic Callback Busy
You can set the telephone to receive callback ringing:
•
when a dialed extension becomes idle.
•
when your desired CO line that is in use by another extension becomes idle.
You cannot set Automatic Callback Busy for a busy party outside of the PBX.
When you answer the callback ringing:
•
For an outside call: The line is seized.
•
For an intercom call: The called extension starts ringing automatically.
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27
1.2 Making Calls
To set (for both extension and CO line)
PT/SLT/PS
While hearing a busy tone
6
C.Tone
Enter 6.
On-hook.
To answer the callback ringing from an idle extension
PT/SLT/PS
While hearing a callback ringing
R.B.Tone
Talk.
Off-hook.
To answer the callback ringing from an idle CO line
PT/SLT/PS
While hearing a callback ringing
outside
phone no.
Off-hook.
•
Talk.
Dial outside
phone number.
If you do not answer the callback ringing within 10 seconds, this feature will be canceled.
Automatic Callback Busy Cancel
PT/SLT/PS
4
Off-hook.
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User Manual
Enter
6
46.
C.Tone
On-hook.
1.2 Making Calls
Call Waiting
You can inform the called party that your call is waiting.
This feature is also known as Busy Station Signaling (BSS).
PT/SLT/PS
While hearing a busy tone
1
Enter 1.
Message Waiting
For a caller
When the called extension is busy or does not answer your call, you
can leave a notification so that the called party may call you back.
For a called extension
As a message receiver, the Message button light or Message/
Ringer Lamp lets you know that a call has been received. If you
receive notification, you can call back the caller by a simple
operation.
For a caller
To leave a message waiting indication
PT/SLT/PS
When the called extension is busy or does not answer
OR
4
C.Tone
On-hook.
Press MESSAGE
or enter 4.
To leave/cancel a message waiting indication
PT/SLT/PS
PT and SLT
1
7
0
0
Off-hook.
Enter
70.
Leave
desired
extension no.
OR
Cancel
Enter 1 to leave
or 0 to cancel.
Enter desired
extension number.
C.Tone
On-hook.
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29
1.2 Making Calls
For a called extension
To check the left message and call back
PT/PS
While on-hook
Talk.
Off-hook.
Press MESSAGE
until the desired
extension appears.
To call back
PT/SLT/PS
OR
7
Off-hook.
2
0
Press MESSAGE or enter
Talk.
70 and then 2.
To clear message waiting indications left on your extension
PT/SLT/PS
7
Off-hook.
•
•
•
•
Enter
0
70.
0
Enter 0.
your
extension no.
Dial your
extension number.
C.Tone
On-hook.
The Message button light or Message/Ringer Lamp shows the current status as follows:
Off: No message
Red on: You have a message.
The display shows the messages starting with the most recent call.
On your PT, you can establish one or more Message for Another Extension buttons.
These buttons can accept the message waiting notification of other extensions or various
incoming call distribution groups.
In other words, you can monitor the message waiting notifications of other telephones.
A single line telephone extension user will hear a special dial tone as the message waiting
notification when going off-hook.
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Message button or Message for Another Extension button.
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User Manual
1.2 Making Calls
Executive Busy Override
The preprogrammed extension can call someone who is busy on the telephone and establish a three-party
conversation.
To join an intercom call
PT/SLT/PS
Party joining the call
3
extension no.
B. Tone
Off-hook.
C.Tone
Dial extension number.
Enter 3.
Talk.
A three-party conversation
is now established.
Parties in the conversation
During a conversation
C.Tone
Talk.
To join an outside call
PT/PS
Party joining the call
(CO)
Off-hook.
B. Tone
Press
corresponding CO.
3
C.Tone
Talk.
Enter 3.
A three-party conversation
is now established.
Parties in the conversation
During a conversation
C.Tone
Talk.
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31
1.2 Making Calls
To leave a three-party conversation with an outside party and let the two other parties talk
(originating extension only)
PT/PS
Originating party in the conversation
During the three-party
conversation
You leave the three-party
conversation.
Press
TRANSFER.
Party who joined the call
On-hook.
The other extension and the
outside party stay on the line.
During the three-party
conversation
Talk to the outside party.
•
•
•
To join another conversation, you must have Executive Busy Override enabled at your extension.
For more details, consult your dealer.
For the originating extension to leave a three-party conversation, that party's extension must be
enabled through COS programming to transfer calls to CO lines.
The third party can leave the conversation by simply going on-hook.
For the originating extension
To talk to each party alternately
PT/PS
During a conversation
To continue
Press TRANSFER.
•
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User Manual
Talk to the
other party.
You can also deny others the possibility of joining your conversation (Default: Allow). Refer to "1.7
Extension Settings".
1.2 Making Calls
Call Monitor
The preprogrammed extension can monitor another extension.
To monitor
PT/SLT/PS
5
extension no.
Monitoring starts
C.Tone
B.Tone
Off-hook.
Dial extension
number.
Enter 5.
DND Override
The preprogrammed extension can call someone who has set the DND feature.
PT/SLT/PS
extension no.
DND Tone
Off-hook.
1.2.5
Dial extension
number.
1
R.B.Tone
Talk.
Enter 1.
Alternate Calling—Ring/Voice
The caller can alternate the alerting method, either ring or
voice, when making an intercom call.
On the other hand, any extension can set the alerting method,
either ring or voice, when receiving an intercom call.
Ringing (Default): You can call the other party with a ring
tone.
Voice-Calling: You can talk to the other party
immediately after confirmation tone.
Ring
Ring
Hello
OR
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33
1.2 Making Calls
To change the method
PT/SLT/PS
After dialing
C.Tone
Enter
•
•
.
Talk.
If the called party uses a single line telephone or portable station, Voice-Calling is not available.
This feature is not available when the called party's telephone is in the Voice Call Deny mode.
Customizing Your Phone
•
3.1.2 Settings on the Programming Mode—Alternate Receiving—Ring/Voice
Select the alerting method, either ring or the other party's voice.
1.2.6
–
Calling without Restrictions
Remote COS Access
Remote COS Access
You can use your calling privileges (Class of Service) at another extension. You may override restrictions
which have been set. To use this feature, an original extension number and an extension PIN (Personal
Identification Number) are required. You can make a call by entering a verified code and verified code PIN.
For the available verified code, ask your manager.
To call (Walking COS)
PT/SLT/PS
PIN: Personal Identification Number
4
Off-hook.
Enter
7
47.
your
extension no.
extension PIN
Dial your
extension number.
Enter extension PIN
(max. 10 digits).
C.Tone &
D.Tone
If a wrong extension PIN is
entered, you hear an alarm tone.
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User Manual
desired
phone no.
Dial desired
phone number.
Seize CO line before entering
outside phone number.
1.2 Making Calls
To call (Verified Code Entry)
PT/SLT/PS
PIN: Personal Identification Number
4
Off-hook.
Enter
verified code PIN
7
47.
C.Tone &
D.Tone
Enter verified code PIN
(max. 10 digits).
If a wrong verified code PIN is
entered, you hear an alarm tone.
1.2.7
–
verified code
Enter
.
Enter verified code
(max. 4 digits).
desired
phone no.
Dial desired
phone number.
Seize CO line before entering
outside phone number.
Direct Inward System Access (DISA)
Calling through DISA
Calling through DISA
When outside callers access extensions in the PBX, a
prerecorded message greets the caller and gives information
about how to access an extension. You do not need the
operator's assistance.
You may be able to access system features or call an outside
party with your password depending on the security mode.
Ask your manager for the mode assigned to your PBX.
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35
1.2 Making Calls
To call an extension
From Outside Telephone
PIN: Personal Identification Number
In No Security Mode/Trunk Security Mode
DISA
phone no.
desired
extension no.
R.B.Tone &
DISA message
Off-hook.
Dial DISA
phone number.
Dial desired
extension number.
In All Security Mode
your
extension no.
DISA
phone no.
Off-hook.
4
R.B.Tone &
DISA message
Dial DISA
phone number.
7
verified
code
Enter
47.
extension PIN
OR
verified code PIN
Enter extension PIN or
verified code PIN
(max.10 digits).
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User Manual
C.Tone &
D.Tone
OR
desired
extension no.
Dial desired
extension number.
Dial your extension number.
Or enter and then verified
code.
1.2 Making Calls
To call an outside party
PIN: Personal Identification Number
From Outside Telephone
In No Security Mode
DISA
phone no.
Off-hook.
outside
phone no.
R.B.Tone &
DISA message
Dial outside
phone number.
Dial DISA
phone number.
Seize CO line before dialing
outside phone number.
In Trunk Security Mode/All Security Mode
DISA
phone no.
Off-hook.
your
extension no.
4
R.B.Tone &
DISA message
Dial DISA
phone number.
Enter
7
OR
verified
code
47.
Dial your extension number.
Or enter and then verified
code.
extension PIN
OR
outside
phone no.
C.Tone &
D.Tone
verified code PIN
Enter extension PIN or
verified code PIN
(max.10 digits).
Dial outside
phone number.
Seize CO line before dialing
outside phone number.
To retry
From Outside Telephone
To dial a different number during a conversation with an outside party or
while hearing the ringback, reorder, or busy tone
DISA
message
Enter
.
phone no.
Dial phone number.
Dial a line access number as the first
digit when calling an outside party.
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37
1.2 Making Calls
•
WARNING
There is a risk that fraudulent telephone calls will be made using the CO-to-CO Line Call
feature of DISA.
The cost of such calls will be billed to the owner/renter of the PBX.
To protect the PBX from this kind of fraudulent use, we strongly recommend:
a)
b)
c)
d)
•
Keeping your passwords (verified code PIN/extension PIN) secret.
Selecting complex, random PINs that cannot be easily guessed.
Changing PINs regularly.
Time limit
Both parties will hear an alarm tone fifteen seconds before the specified time limit. To extend,
press any dial button except .
If Built-in Automated Attendant service is set, you can access the desired extension simply
by pressing a single digit (0-9) from the options given the prerecorded message.
•
1.2.8
Enabling DISA security (CO Line Security or All Security).
Remote Setting
You can set the following features on your telephone from another extension or through DISA.
•
Call Forwarding (FWD)/Do Not Disturb (DND)
•
Changing the Log-in/Log-out Status of Extensions
•
Absent Message
•
Extension Dial Lock
•
Time Service—Changing the Time Mode (Day/Night/Lunch/Break)
From another extension
PT/SLT/PS
PIN: Personal Identification Number
4
Off-hook.
Enter
7
47.
your
extension no.
extension PIN
Dial your
extension number.
Enter extension PIN
(max. 10 digits).
C.Tone &
D.Tone
If a wrong extension PIN is
entered, you hear an alarm tone.
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User Manual
desired
feature no.
Dial desired
feature number.
1.2 Making Calls
Through DISA
From Outside Telephone
DISA
phone no.
Off-hook.
PIN: Personal Identification Number
4
R.B.Tone &
DISA message
Dial DISA
phone number.
extension PIN
C.Tone &
D.Tone
Enter extension PIN
(max. 10 digits).
Enter
7
47.
your
extension no.
extension no.
Dial your
extension number.
desired
extension no.
feature no.
Dial desired
feature number.
If a wrong extension PIN is
entered, you hear an alarm tone.
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39
1.3 Receiving Calls
1.3
Receiving Calls
1.3.1
Answering Calls
PT/SLT/PS
Off-hook.
Talk.
Select one of the following methods:
· Lift the handset to receive the preferred line.
(Default: Ringing line is selected.)
· Press the SP-PHONE button.
· Press the flashing CO, INTERCOM or G-DN button directly.
· Press the Answer button.
•
The G-DN button light shows the current status as follows:
Off: Idle
Green on: The line is in use. (You are using the line.)
Red on: Your extension is in Log-out mode from the incoming call distribution group.
•
Hands-free operation
You can receive a call and have a conversation in hands-free mode using the SP-PHONE button.
You can perform other tasks simultaneously.
Helpful hints for hands-free operation:
– If it is difficult to hear the other party's voice:
Increase the volume using the Navigator Key or Volume Key.
– If the other party has difficulty hearing you:
Decrease the volume.
– If the other party reports that your voice echoes:
Use the telephone in a room that has curtains, carpeting or both.
– If parts of the conversation cannot be heard:
If you and the other party speak at the same time, parts of your conversation may be lost.
To avoid this, try to speak alternately.
Customizing Your Phone
•
3.1.2 Settings on the Programming Mode—
Preferred Line Assignment—Incoming
Select the seized line when going off hook.
Alternate Receiving—Ring/Voice
Select the Calling method, either ring or the other party's voice.
•
3.1.3 Customizing the Buttons
Create or edit a Group Directory Number (G-DN) button.
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User Manual
1.3 Receiving Calls
1.3.2
Hands-free Answerback
You can answer an incoming call without going off-hook as soon as the line is connected.
When an intercom call arrives, you will hear the caller talking without the phone ringing.
When an outside call arrives, you will hear the caller talking after a preprogrammed
number of rings. Hands-free Answerback for outside calls requires System Programming.
Consult your dealer.
To set/cancel
PT
While on-hook
Press
AUTO ANS.
•
•
1.3.3
–
–
The AUTO ANS button light shows the current status as follows:
Off: Not set
On: Set
For a PS user, refer to "Operating Instructions" for PS.
Call Pickup
Call Pickup
Call Pickup Deny
Call Pickup
You can answer an incoming call that is ringing at another extension or group from your phone without
leaving your desk.
The following types of pickup are available:
Group Call Pickup: Picks up a call within your group.
Directed Call Pickup: Picks up a specified extension's call.
PT/SLT/PS
4
0
group no.
Group
OR
C.Tone
4
Off-hook.
1
extension no.
Directed
Enter 40 and then group number (2 digits).
Or enter 41 and then extension number.
Talk.
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41
1.3 Receiving Calls
•
If you receive a call waiting tone, you can ask a third party to pick up your second call with
Directed Call Pickup.
If there are multiple incoming calls for the same group, the longest waiting call is received first.
•
•
You can also pickup a call by pressing a flashing DSS button. System programming is required
to allow this operation. Consult your dealer.
Call Pickup Deny
You can deny or allow other people to pick up your calls.
PT/SLT/PS
1
7
2
0
0
Off-hook.
1.3.4
Enter
Deny
OR
720.
Allow
C.Tone
On-hook.
Enter 1 to deny
or 0 to allow.
Trunk Answer From Any Station (TAFAS)
You can be notified of incoming outside calls through an external speaker. These calls can be answered
from any extension.
Through an external speaker
PT/SLT/PS
While hearing a tone
4
Off-hook.
•
1.3.5
Enter
2
42.
1
Enter 1.
C.Tone
Talk.
You can also receive a paging announcement via a speaker with this operation.
Answer/Release Button
The Answer and Release buttons are convenient for operators using headsets.
With the Answer button, you can answer all incoming calls.
With the Release button, you can disconnect the line during or after a conversation, or
complete transferring a call.
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User Manual
1.3 Receiving Calls
To answer
PT
(Answer)
Talk.
Press Answer.
To transfer a call
PT
During a conversation
(DSS)
OR
desired
phone no.
Press TRANSFER.
Press DSS or dial
desired phone number.
The called
party answers.
(Release)
Press Release.
Seize CO line before
dialing outside phone number.
To talk to a waiting caller
PT
While hearing call waiting tone
(Answer)
Press Answer.
Talk.
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1.3 Receiving Calls
To transfer an outside call to an extension with a one-touch operation
PT
During a conversation
(DSS)
The called
party answers.
Press DSS.
(Release)
Press Release.
The other party is placed on hold and the
destination extension is called immediately.
To end a conversation
PT
During a conversation
(Release)
Press Release.
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit an Answer button or a Release button.
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User Manual
1.4 During a Conversation
1.4
During a Conversation
1.4.1
Call Transfer
–
–
Transferring to an Extension on the PBX
Transferring to an Outside Party Using the PBX Service
•
•
You can transfer a held call without talking by going on-hook.
If a call is not retrieved within a specified time, you will hear an alarm as a reminder. And, if an
outside call is not answered within a specified time, it is automatically disconnected.
If you hear an alarm tone, the destination extension did not answer the call. Answer the call.
Transferring to an Extension on the PBX
To transfer
PT/PS
During a conversation
(DSS)
OR
C.Tone
Press TRANSFER.
extension no.
Press DSS or dial
extension number.
Talk.
On-hook.
You do not have to inform the destination
extension about where the call has been
transferred from. This can be disregarded.
SLT
During a conversation
extension no.
C.Tone
Press Recall/
hookswitch.
Dial extension
number.
Talk.
On-hook.
You do not have to inform the destination
extension about where the call has been
transferred from. This can be disregarded.
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45
1.4 During a Conversation
To transfer with one touch (One-touch Transfer)
PT/PS
During a conversation
(DSS)
Press DSS.
On-hook.
Talk.
You do not have to inform the destination
extension about where the call has been
transferred from. This can be disregarded.
•
Even if the transferred party does not answer, you can go on-hook.
Transferring to an Outside Party Using the PBX Service
Some extensions may be restricted from performing this feature.
PT/PS
During a conversation
CO line
C.Tone
Press TRANSFER.
Seize CO line.
outside
phone no.
Dial outside
phone number.
Talk.
On-hook.
The call is transferred.
SLT
During a conversation
CO line
C.Tone
Press Recall/
hookswitch.
Seize CO line.
outside
phone no.
Dial outside
phone number.
Talk.
On-hook.
The call is transferred.
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1.4 During a Conversation
•
Time limit
Both the caller and the transferred party will hear an alarm tone fifteen seconds before a
specified time period.
To return to the held call before the destination answers, press the TRANSFER button,
corresponding CO, G-DN or INTERCOM button, or the hookswitch.
•
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Direct Station Selection (DSS) button.
1.4.2
–
–
Call Hold
Call Hold
Call Park
•
If a call is not retrieved within a specified time, you will hear an alarm as a reminder. And, if
an outside call is not answered within a specified time, it is automatically disconnected.
Call Hold
There are two types of hold. The difference between them is that other people can retrieve your held call
(Regular Hold) or not (Exclusive Call Hold). As they can be alternated, ask your manager what the current
mode is.
Call Hold
PT/PS
During a conversation
OR
5
C.Tone
0
C.Tone
On-hook.
Press HOLD, or press TRANSFER and
then enter 50.
SLT
During a conversation
5
Press Recall/
hookswitch.
Enter
0
50.
C.Tone
On-hook.
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1.4 During a Conversation
Call Hold Retrieve
PT/SLT/PS
At the holding extension (Call Hold Retrieve)
(CO)
OR
OR
0
5
Off-hook.
Talk.
Press flashing CO
or INTERCOM,
or enter 50.
To retrieve an outside call from another extension—only Regular Hold
(Call Hold Retrieve–Specified with a held line number)
(CO)
OR
5
Off-hook.
3
Press CO, or enter
number (3 digits).
C.Tone
held line no.
Talk.
53 and then held line
To retrieve an intercom call or outside call from another extension—only Regular Hold
(Call Hold Retrieve–Specified with a holding extension number)
(DSS)
5
1
OR
holding
extension no.
Off-hook.
•
•
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User Manual
Enter
51.
Press DSS or dial
holding extension
number.
C.Tone
Talk.
The CO or INTERCOM button light shows the current status as follows:
– Regular Hold mode
Flashing green slowly: Your held call
Flashing red: Another extension's held call
– Exclusive Call Hold mode
Flashing green rapidly: Your held call
Red on: Another extension's held call
Hold Mode Change (PT only)
After pressing the HOLD button, if you press the HOLD button again, the status switches from
the Regular Hold mode to the Exclusive Call Hold mode or from the Exclusive Call Hold mode to
the Regular Hold mode.
1.4 During a Conversation
•
For simple operation, you can automatically hold a call by pressing another CO, G-DN or
INTERCOM button, only if preprogrammed (Automatic Call Hold). Consult your dealer.
Call Park
You can put a call on hold in a common parking zone of the PBX so that any extension can retrieve the
parked call. You can use this feature as a transferring feature.
A call can be put into either a specified parking zone (Specified) or any idle parking zone (Auto). If a Call
Park button and Call Park (Automatic Park Zone) button have been established, you can select either way
to park by simply pressing the corresponding button.
When a call is parked automatically, or more than one call has been parked at the same time, you need to
specify the parking zone number to retrieve the required call.
To set
PT/PS
During a conversation
(Call Park)
Press Call Park.
PT/PS
During a conversation
parking zone no. Specified
5
2
OR
C.Tone
Auto
Press TRANSFER.
Enter
52.
Enter a specified parking
zone number (2 digits) or press
to park at an idle parking zone
automatically.
On-hook.
If you hear a busy tone, enter another
parking zone number or press again.
SLT
During a conversation
5
Press Recall/
hookswitch.
Enter
2
52.
parking zone no.
C.Tone
Enter a specified parking
zone number (2 digits).
On-hook.
If you hear a busy tone, enter another
parking zone number.
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1.4 During a Conversation
Call Park Retrieve
PT/PS
(Call Park)
Press a flashing Call Park.
PT/SLT/PS
5
Off-hook.
Enter
2
52.
stored parking
zone no.
Dial stored parking
zone number (2 digits).
C.Tone
Talk.
•
If a call is parked automatically, confirm the parking zone number on the display.
•
If you hear a reorder tone when retrieving a parked call, there is no held call. Confirm the
stored parking zone number.
After you park a call, you can perform other operations.
•
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Call Park button or Call Park (Automatic Park Zone) button.
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1.4 During a Conversation
1.4.3
Call Splitting
When talking to one party while the other party is on hold, you can swap the calls back and forth
(alternately).
To alternate between the parties leaving one party on hold temporarily
PT/PS
During a conversation
(DSS)
OR
C.Tone
Press
TRANSFER.
extension no.
Press DSS or dial the other
party's extension number.
Talk to the
other party.
Press
TRANSFER.
Talk to the
original party.
The other party will be on hold.
SLT
During a conversation
extension no.
C.Tone
Press Recall/
hookswitch.
Dial the other party's
extension number.
Talk to the
other party.
Press Recall/
hookswitch.
Talk to the
original party.
The other party will be on hold.
To leave the conversation and then let the two parties talk
PT/PS
During a conversation
(DSS)
OR
C.Tone
Press TRANSFER.
extension no.
Press DSS or dial the other
party's extension number.
Talk to the
other party.
Press TRANSFER.
On-hook.
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1.4 During a Conversation
SLT
During a conversation
extension no.
C.Tone
Press Recall/
hookswitch.
1.4.4
–
–
Dial the other party's
extension number.
Talk to the
other party.
Press Recall/
hookswitch.
On-hook.
Call Waiting
Answering Call Waiting in the PBX
Answering Call Waiting from the Telephone Company
Answering Call Waiting in the PBX
During a conversation, a call waiting tone through the speaker or the handset occurs when an outside call
has been received or another extension is letting you know a call is waiting. You must activate this feature
to use it. (Default: Enable—Tone)
You can answer the second call by disconnecting (1) or holding (2) the current call.
1. To disconnect the current call and then talk to the new party
PT/SLT/PS
While hearing a tone
On-hook.
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Off-hook.
Talk to the
new party.
1.4 During a Conversation
2. To hold the current call and then talk to the new party
PT/PS
While hearing a tone
(CO)
OR
Press CO or
INTERCOM.
Press HOLD.
Talk to the
new party.
Disregard this step if both
parties are extensions.
SLT
While hearing a tone
0
5
C.Tone
Press Recall/hookswitch.
Enter
Talk to the
new party.
50.
After talking to the new party (second call), you can disconnect (2.1) or hold (2.2) it and then retrieve
the first call.
2.1 To disconnect the second call and then talk to the original party
PT/PS
During a conversation
(CO)
OR
On-hook.
Off-hook.
Talk to the
original party.
Press CO or
INTERCOM.
PT/SLT/PS
During a conversation
0
5
C.Tone
On-hook.
Off-hook.
Enter
50.
Talk to the
original party.
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1.4 During a Conversation
2.2 To hold the second call and then talk to the original party
After holding it, you can talk to the original party. Then, you can disconnect it and then talk to the new party
again.
PT/PS
During a conversation
(CO)
OR
Press HOLD.
Talk to the
original party.
Press CO or
INTERCOM.
Disregard this step if both
parties are extensions.
(CO)
OR
On-hook.
Talk to the
new party.
Press CO or
INTERCOM.
Off-hook.
SLT
During a conversation
0
5
C.Tone
Press Recall/hookswitch.
Enter
Talk to the
original party.
50.
0
5
C.Tone
On-hook.
•
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User Manual
Off-hook.
Enter
50.
Talk to the
new party.
The caller's name or number is displayed for five seconds in fifteen second intervals while waiting
to be answered.
1.4 During a Conversation
Customizing Your Phone
•
3.1.2 Settings on the Programming Mode—Call Waiting Tone Type Selection
If you select "Tone 1", you will hear the same tone for Call Waiting from an outside party and
an extension. If you select "Tone 2", you will hear different tones for Call Waiting from an
outside party and an extension.
15 s
Default
(Tone 1)
Special Tones
(Tone 2)
5s
OR
Answering Call Waiting from the Telephone Company
This is an optional telephone company service. You can receive a call waiting tone with the caller's name or
telephone number information. For details, consult your telephone company.
PT/PS
While hearing a tone
PT/SLT/PS
While hearing a tone
FLASH/RECALL
OR
OR
OR
6
0
(EFA)
Press FLASH/RECALL
or EFA.
•
•
•
Press TRANSFER
or Recall/hookswitch.
Enter
60.
To return to the original party, repeat the operation.
In this case, the FLASH/RECALL button on proprietary telephones must be in External Feature
Access (EFA) mode. For information about setting the mode of your FLASH/RECALL button,
consult your dealer.
The caller's information will not be displayed on telephones or wireless phones connected to SLT
ports.
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit an External Feature Access (EFA) button.
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1.4 During a Conversation
1.4.5
–
–
–
–
Multiple Party Conversation
Conference
Unattended Conference
Leaving Three-party Conference
Privacy Release
Conference
You can add one or more parties to your conversation.
To establish a conference call
PT/PS
During a conversation
desired
phone no.
OR
Press CONF
or TRANSFER.
Dial desired
phone number.
C.Tone
Talk to the
new party.
Talk with
multiple parties.
Press CONF.
Seize CO line before
dialing outside phone number.
PT/PS
During a conversation
desired
phone no.
Press TRANSFER.
Dial desired
phone number.
Seize CO line before
dialing outside phone number.
Talk with multiple parties.
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3
Talk to the
new party.
Press TRANSFER.
Enter 3.
C.Tone
1.4 During a Conversation
SLT
During a conversation
desired
phone no.
Press Recall/
hookswitch.
Dial desired
phone number.
3
Talk to the
new party.
Press Recall/
hookswitch.
C.Tone
Enter 3.
Seize CO line before
dialing outside phone number.
Talk with multiple parties.
To establish a conference call when receiving a call from an outside party during a two-party
conversation
PT/PS
While hearing a call waiting tone
OR
(CO)
Press HOLD.
Press the
flashing CO.
Press CONF
or TRANSFER.
Talk to the
new party.
(CO)
OR
OR
C.Tone
3
Press the flashing CO or
INTERCOM corresponding
to the original party.
Talk to the
original party.
Press CONF, or press TRANSFER
and then enter 3.
Talk with
multiple parties.
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1.4 During a Conversation
To add four or more parties to a conference
PT/PS
During a conversation
To continue
desired
phone no.
Press CONF.
Dial desired
phone number.
C.Tone
Talk.
Press CONF.
Talk.
Seize CO line before
dialing outside phone number.
To add an outside party on hold to a conference
PT/PS
During a 3- to 7-party conference
(CO)
Press CONF.
Press the flashing CO
corresponding to the
party on hold.
C.Tone
Press CONF.
To talk to two parties alternately in a three-party conversation
PT/PS
During a conversation
Press TRANSFER.
SLT
During a conversation
Press Recall/hookswitch.
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Talk with
multiple parties.
1.4 During a Conversation
To disconnect one party and then talk to the other in a three-party conversation
PT/PS
During a conversation
(CO)
FLASH/RECALL
Press TRANSFER once
or twice to establish a
conversation with the
party to be disconnected.
Press FLASH/RECALL.*
OR
Press the flashing CO or
INTERCOM corresponding
to the party on hold.
Talk.
The other party will be put on hold.
•
•
•
•
* In this case, the FLASH/RECALL button on a proprietary telephone must be in Flash/Recall
mode. For information about setting the mode of your FLASH/RECALL button, consult your
dealer.
During a three-party conversation, pressing the TRANSFER button or Recall/hookswitch
alternates between the two other parties in the conversation.
You can have a conference with a maximum of eight parties (comprising intercom or CO lines)
simultaneously.
During a conversation involving four or more parties, you cannot disconnect one party and
maintain the conversation with the other parties.
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Conference button.
Unattended Conference
The person who originated a conference can leave the conference, and allow the other parties to continue
the conversation.
To leave a conference
PT/PS
During 3- to 7-party conference
Press CONF.
On-hook.
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59
1.4 During a Conversation
To return while others are talking
PT
(CO)
OR
Press flashing green CO or INTERCOM.
To complete a conversation
PT/SLT/PS
During a conversation
On-hook.
•
Time limit
Both parties will hear an alarm tone before a specified timeout. The originating extension user
will hear an alarm tone before timeout. The call is disconnected when the timer runs out unless
the originating extension returns to the conference.
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Conference button.
Leaving Three-party Conference
The person who originated a conference with two other parties can leave the conference, and allow the
other parties to continue the conversation.
To leave a conference
PT/PS
During a three-party conference
Press TRANSFER.
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On-hook.
1.4 During a Conversation
SLT
During a three-party conference
Press Recall/hookswitch.
On-hook.
To complete a conversation
PT/SLT/PS
During a conversation
On-hook.
•
To leave a conference call involving an outside party or parties and have the conference
continue, it is necessary to enable your extension to transfer calls to CO lines through COS
programming. Consult your dealer.
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1.4 During a Conversation
Privacy Release
You can let a third party join your current outside call and establish a three-party
conversation. You can also leave the conversation and then let the two other parties talk.
To let a third party join your conversation and establish a three-party conversation
PT/PS
Your extension (on the outside call)
Wait for an answer.
To prolong, press
the S-CO again.
(S-CO)
C.Tone
Press green
S-CO.
Other extension
Talk.
The S-CO button will flash
at all extensions that have
that S-CO button.
A three-party conversation
is now established.
(S-CO)
C.Tone
Press the flashing
S-CO within 5 seconds.
Off-hook.
Talk.
To leave the conversation and let the two other parties talk
PT/PS
Your extension
You leave the three-party
conversation.
During the three-party
conversation
Press
TRANSFER.
Other extension
On-hook.
The other extension and the
outside party stay on the line.
During the three-party
conversation
Talk to the outside party.
•
•
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User Manual
Only an S-CO button can be used for this operation.
To leave a three-party conversation and have the conversation continue, it is necessary to enable
your extension to transfer calls to CO lines through COS programming. For more details, consult
your dealer.
1.4 During a Conversation
1.4.6
Mute
You can disable the microphone or the handset to consult privately with others in the room
while listening to the other party on the phone through the speaker or the handset.
To set/cancel
PT
During a conversation
Press MUTE.
•
1.4.7
The AUTO ANS/MUTE button light shows the current status as follows:
Off: Normal
Flashing red: Mute
Headset Operation
You can have a conversation using a headset.
To talk using the headset
PT
SP-PHONE
SP
Press SP-PHONE.
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63
1.4 During a Conversation
To use the handset during a conversation using the headset
PT
Off-hook.
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1.5 Absence Settings
1.5
Absence Settings
1.5.1
Call Forwarding
— Call Forwarding (FWD)
Call Forwarding (FWD)
You can have your incoming calls forwarded to a specified
destination.
All Calls:
All calls are forwarded. Preset extensions may also forward
from their own receiving group.
Busy:
All calls are forwarded when your extension is busy.
No Answer:
All calls are forwarded when you do not answer the call
within a specified time period.
Busy/No Answer (BSY/NA):
All calls are forwarded when you do not answer within a
specified time period or when your extension is busy.
Follow Me (From):
If you fail to set the above-mentioned "All Calls" to forward
before you leave your desk, you can set the same feature
from the destination extension.
•
•
•
•
You can set the voice mail floating extension number as a forward destination to receive calls into
your mailbox.
You can set your mobile telephone as the forward destination. The voice mail can be used to
receive calls if you are unable to answer.
Incoming calls can be forwarded up to four times.
Boss & Secretary feature
The extension which has been set as the destination can call the forwarding extension.
<Example>
Call
Forwarding
extension
Forward
set
destination
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65
1.5 Absence Settings
To set/cancel
PT/SLT/PS
0
Both Calls
OR
1
7
1
Outside Calls
OR
Intercom Calls
2
Off-hook.
Enter
71.
Enter 0 to 2 as
you desire.
0
Cancel
2
All Calls
3
Busy
4
No Answer
5
Busy/No Answer
Enter required
number.
For "Cancel", go on-hook
directly after entering 0.
destination
extension no.
OR
C.Tone
outside
CO line
phone no.
access no.
(Max. 32 digits)
Enter destination extension number.
Or enter CO line access number
and then outside phone number.
Enter #.
On-hook.
To set from another extension
PT/SLT/PS
0
Both Calls
OR
1
1
7
2
Off-hook.
Enter
your
extension no.
Enter your
extension number.
•
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Outside Calls
OR
71.
7
8
Follow Me
Follow Me Cancel
Intercom Calls
Enter 0 to 2 as
you desire.
Enter 7 or 8.
C.Tone
On-hook.
When using a proprietary telephone, you can set or cancel Call Forwarding by pressing the FWD/
DND button (fixed button) instead of " 710".
1.5 Absence Settings
To set the timer for "No Answer" and "Busy/No Answer"
PT/SLT/PS
7
1
Enter
Off-hook.
time
3
C.Tone
713.
On-hook.
Enter time
(seconds [2 digits]).
Call Forwarding (FWD) for your Incoming Call Distribution Group
PT/SLT/PS
ICD Group: Incoming Call Distribution Group
4
Both Calls
1
OR
1
7
5
Outside Calls
OR
6
Off-hook.
Enter
71.
Set
0
Cancel
Intercom Calls
Enter 4 to 6 as
you desire.
Enter 1 to set
or 0 to cancel.
OR
outside
CO line
phone no.
access no.
(Max. 32 digits)
•
•
Enter ICD Group
extension number.
For "Cancel", go on-hook
directly after entering ICD
Group extension number.
destination
extension no.
Enter destination extension number.
Or enter CO line access number
and then outside phone number.
ICD Group
extension no.
OR
C.Tone
Enter #.
On-hook.
The FWD/DND button light shows the current status as follows:
Off: Neither feature is set.
Flashing red slowly: FWD mode
Red on: DND mode
The Group FWD button light shows the current status as follows:
Off: No set
Red on: FWD mode
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1.5 Absence Settings
•
The system has two modes: (1) FWD/DND Cycle Switch Mode and (2) FWD/DND Setting Mode.
Ask your manager what mode your system is in if you are not sure.
(1) When in the FWD/DND Cycle Switch Mode:
Pressing the FWD/DND button (fixed button) while in idle status will cycle the setting as
shown below:
FWD
DND
Off
(2) When in the FWD/DND Setting Mode:
Pressing the FWD/DND button (fixed button) while in idle status will take you directly to the
programming mode for the FWD/DND setting.
(Refer to "3.1.2 Settings on the Programming Mode".)
Note
A FWD/DND button (customized button) is always in FWD/DND Cycle Switch Mode: the
mode cannot be changed.
Transferred outside calls are also forwarded to the destination assigned for outside calls.
When intercom calls are set to be handled differently from outside calls (forwarding type, forward
destination), we recommend establishing buttons for both FWD/DND—Outside calls and FWD/
DND—Intercom calls, and/or Group FWD—Outside calls and Group FWD—Intercom calls,
because:
•
•
a) the light patterns of the FWD/DND—Both calls button (including FWD/DND button [fixed
button]) and the Group FWD—Both calls button will indicate the setting for either outside
calls or intercom calls, but not both.
Note
The FWD icon on PS display reflects the setting for outside calls only.
b) pressing the FWD/DND—Both calls button (including FWD/DND button [fixed button]) or the
Group FWD—Both calls button will not change the FWD or DND mode for intercom calls and
outside calls separately.
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit FWD/DND (Both calls, Outside calls, Intercom calls) buttons, or Group FWD
(Both calls, Outside calls, Intercom calls) buttons.
1.5.2
Absent Message
You can show the reason you do not answer, if the caller uses a Panasonic display proprietary telephone.
There are eight preprogrammed messages and one for your personal message (16 characters). The
selected message is shown on the display of your telephone.
Message no.
68
Message (Example)
1
Will Return Soon
2
Gone Home
3
At Ext %%%% (Extension number)
4
Back at %%:%% (Hour:Minute)
User Manual
1.5 Absence Settings
Message no.
Message (Example)
5
Out until %%/%% (Month/Day)
6
In a Meeting
7
8
A message assigned for each extension.
(Personal Absent Message)
9
To set
PT/SLT/PS
7
Enter
Off-hook.
#
5
0
750.
1
2
3
4
5
6
7
8
9
Will Return Soon
Gone Home
At Ext %%%% +
Back at %%:%% +
Out until %%/%% +
In a Meeting
Extension no.
Hour : Minute
Month / Day
Enter required number.
C.Tone
Enter #.
On-hook.
To cancel
PT/SLT/PS
Off-hook.
•
•
•
7
5
Enter
750.
0
0
Enter 0.
C.Tone
On-hook.
Enter the desired value in the "%" positions. You must enter the correct number of characters as
represented by the "%" using 0 to 9 or .
The default messages can be changed. Consult your dealer.
To create your personal message (Message no. 9), refer to "3.1.2 Settings on the Programming
Mode".
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1.5 Absence Settings
1.5.3
Extension Dial Lock
You can lock your extension so that other users cannot make inappropriate outside calls.
This feature is also known as Electronic Station Lockout.
To lock
PT/SLT/PS
7
7
1
C.Tone
Off-hook.
Enter 1.
77.
Enter
On-hook.
To unlock
PT/SLT/PS
PIN: Personal Identification Number
7
Off-hook.
•
•
•
Enter
7
77.
0
extension PIN
Enter 0.
Enter extension PIN
(max. 10 digits).
C.Tone
On-hook.
If you forget the extension PIN or cannot unlock your extension, consult your manager. He
can clear your extension PIN. Then, you can set the new PIN and unlock your extension by
entering it.
If your extension is locked by this feature, it cannot perform the following operations:
– Making outside calls
– Changing the call forwarding destination
If you do not set extension PIN, you cannot lock and unlock your extension.
To make an outside call while your extension is locked
PT/SLT/PS
PIN: Personal Identification Number
4
Off-hook.
Enter
7
47.
your
extension no.
extension no.
extension PIN
Dial your
extension number.
Enter extension PIN
(max. 10 digits).
If the wrong extension PIN is
entered, you hear an alarm tone.
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desired
phone no.
extension no.
C.Tone &
D.Tone
Dial desired
phone number.
Seize CO line before entering
outside phone number.
1.5 Absence Settings
•
After you make an outside call, Extension Dial Lock is automatically activated again.
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1.6 Paging
1.6
Paging
1.6.1
Paging
–
–
Group Paging
Paging and then Transferring a Call
Group Paging
You can make a voice announcement to proprietary telephones or external speakers or both in the preset
group simultaneously.
To page
PT/SLT/PS
3
Off-hook.
•
Enter
paging group
no.
3
33.
Wait for an
answer
C.Tone
Dial paging group
number (2 digits).
Announce.
Talk.
If the group which you paged is already being used for paging, you hear a busy tone.
Paging and then Transferring a Call
PT/SLT/PS
During a conversation
OR
OR
Press TRANSFER or
Recall/hookswitch.
3
Enter
paging group
no.
3
33.
C.Tone
Dial paging group
number (2 digits).
The other party is
placed on hold.
Wait for an
answer
Talk.
On-hook.
The held party and the paged extension are
connected and start a conversation.
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Announce.
1.6 Paging
•
1.6.2
After you go on-hook, the caller can talk to the person who answers the page.
Answering/Denying a Paging Announcement
To answer
PT
4
Off-hook.
Enter
3
C.Tone
Talk.
43.
Paging Deny
PT
1
7
2
1
0
Off-hook.
•
•
Enter
721.
Deny
OR
Allow
Enter 1 or 0.
C.Tone
On-hook.
The following are extensions that cannot receive a paging announcement:
– Portable station
– Single line telephone
– Proprietary telephone that is ringing or busy
– Proprietary telephone in Paging Deny mode
– Proprietary telephone in DND mode
Even if the announcement is not paging your extension, you can answer it, if it is paging your
group.
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1.7 Extension Settings
1.7
Extension Settings
1.7.1
Timed Reminder
You can receive an alarm at your telephone to remind you of a meeting, appointment or as a wake-up call.
The alarm can occur either once or daily (every day until canceled) at a preset time.
When you go off–hook to answer, you will hear a special dial tone or prerecorded message.
To set
PT/SLT
0
12 H:
7
Off-hook.
6
1
760.
Enter
0
0
hour/minute
C.Tone
On-hook.
Enter 0 for once
or 1 for daily.
To cancel
PT/SLT
7
Enter
Off-hook.
6
760.
To stop or answer the ringback
PT/SLT
OR
Press INTERCOM or off-hook.
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PM
Enter hour (01-12) and minute (00-59) and then
0 for AM or 1 for PM.
Or enter hour (00-23) and minute (00-59).
OR
Daily
1
24 H:
AM
OR
OR
Enter 1.
Once
1
hour/minute
0
0
Enter 0.
C.Tone
On-hook.
1.7 Extension Settings
To confirm
PT
Press TRANSFER
several times.
•
•
•
1.7.2
The alarm keeps ringing for preprogrammed seconds.
If you receive an incoming call during ringback, the ringing starts after the ringback stops.
If you are having a conversation exceeding alarm ringing period, the ringback will start after
your conversation.
Do Not Disturb (DND)
You may set this feature when you are in a meeting or busy.
To set/cancel
PT/SLT/PS
0
Both Calls
OR
7
1
1
OR
2
Off-hook.
•
Enter
71.
Outside Calls
Intercom Calls
Enter 0 to 2 as you desire.
1
Set
OR
0
Cancel
Enter 1 to set
or 0 to cancel.
C.Tone
On-hook.
When using a proprietary telephone, you can set or cancel Do Not Disturb by pressing the FWD/
DND button (fixed button) instead of " 710".
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1.7 Extension Settings
•
•
The FWD/DND button light shows the current status as follows:
Off: Both features are not set.
Flashing red slowly: FWD mode
Red on: DND mode
The system has two modes: (1) FWD/DND Cycle Switch Mode and (2) FWD/DND Setting Mode.
Ask your manager what mode your system is in if you are not sure.
(1) When in the FWD/DND Cycle Switch Mode:
Pressing the FWD/DND button (fixed button) while in idle status will cycle the setting as
shown below:
FWD
DND
Off
(2) When in the FWD/DND Setting Mode:
Pressing the FWD/DND button (fixed button) while in idle status will take you directly to the
programming mode for the FWD/DND setting.
(Refer to "3.1.2 Settings on the Programming Mode".)
•
•
•
•
Note
A FWD/DND button (customized button) is always in FWD/DND Cycle Switch Mode: the
mode cannot be changed.
If your extension has set this feature, a calling extension will hear DND tone.
If this feature is set, the Call Forwarding (FWD) feature does not work.
Specified extensions can override this feature and call DND extensions (DND Override).
When intercom calls are set to be handled differently from outside calls (DND set/cancel), we
recommend establishing buttons for both FWD/DND—Outside calls and FWD/DND—Intercom
calls, because:
a) the light patterns of the FWD/DND—Both calls button (including FWD/DND button [fixed
button]) will indicate the setting for either outside calls or intercoms calls, but not both.
Note
The DND icon on PS display reflects the setting for outside calls only.
b) pressing the FWD/DND—Both calls button (including FWD/DND button [fixed button]) will
not change the FWD or DND mode for intercom calls and outside calls separately.
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit FWD/DND (Both calls, Outside calls, Intercom calls) buttons.
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1.7 Extension Settings
1.7.3
Call Waiting
During a conversation, you can be informed of a call waiting with a tone through your built-in speaker or
handset. (Default: Enable—Tone)
Call Waiting Tone:
a waiting tone through the built-in speaker of PT/handset of SLT. To change the tone from PT, refer to
"3.1.2 Settings on the Programming Mode".
To set/cancel for intercom calls
PT/SLT/PS
0
7
3
1
1
Off-hook.
Enter
731.
No tone
OR
Tone
C.Tone
Enter 0 or 1.
On-hook.
To set/cancel for outside calls
PT/SLT/PS
0
7
3
2
1
Off-hook.
1.7.4
Enter
732.
No tone
OR
OR
Tone
C.Tone
On-hook.
Enter 0 or 1.
Executive Busy Override Deny
PT/SLT/PS
1
7
3
3
0
Off-hook.
•
Enter
733.
Prevent
OR
Allow
C.Tone
Enter 1 to prevent
or 0 to allow.
On-hook.
Some extensions may be prohibited from performing this feature.
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1.7 Extension Settings
1.7.5
Background Music (BGM)
You can listen to the background music through your telephone speaker while on-hook. An
external music source, such as a radio, can be connected.
If your extension becomes busy (off-hook, making or receiving a call etc.), the music stops
temporarily. When you go back on-hook, the music starts again.
To select and set/cancel
PT
1
7
5
1
Set
OR
0
Off-hook.
1.7.6
Enter
751.
Cancel
C.Tone
On-hook.
Enter 1 to set
or 0 to cancel.
Data Line Security
You can protect the line against audible notification tones, such as a call waiting tone during a conversation.
Set this feature if your extension has a data communication device, such as a computer or fax machine
connected to ensure secure data transmission.
To set/cancel
PT/SLT/PS
1
7
3
0
0
Off-hook.
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Enter
730.
Set
OR
Cancel
Enter 1 to set
or 0 to cancel.
C.Tone
On-hook.
1.7 Extension Settings
1.7.7
Time Service
You can check the current status of the Time Service on the display.
PT
While on-hook
OR
(Time Service
(Day/Night/
Lunch/Break))
Press TRANSFER or Time Service
(Day/Night/Lunch/Break).
•
The Time Service (Day/Night/Lunch/Break) button light always shows the current status as
follows:
Off: Day mode
Green on: Lunch mode
Flashing Green: Break mode
Red on: Night mode
Flashing Red: Holiday mode
Any extension user except the managers can check the current status by pressing the Time
Service (Day/Night/Lunch/Break) button.
•
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Time Service (Day/Night/Lunch/Break) button.
1.7.8
Wireless XDP Parallel Mode
Your PS can be used in parallel with a PT or SLT.
When in this mode, incoming calls to a wired telephone also ring the paired PS.
To set
PS
4
Press TALK.
Enter
8
48.
1
extension no.
Enter 1.
Enter extension number
of the paired telephone.
C.Tone
Press CANCEL.
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1.7 Extension Settings
To cancel
PS
4
Press TALK.
•
•
1.7.9
Enter
8
48.
0
Enter 0.
C.Tone
Press CANCEL.
Some wired telephones are prohibited from using this feature.
If you go off-hook while your paralleled telephone is in use, the call will switch over to you.
Extension Feature Clear
You can reset the settings of the following features on your extension to the default settings with one
operation.
This feature is also known as Station Program Clear.
Features
Hot Line*
Default Setting
Off
Message Waiting—(All the messages that have been left by other extension users) Off
Call Pickup Deny
Allow
Call Forwarding (FWD)*
Off
Absent Message
Off
Paging Deny
Allow
Timed Reminder
Cleared
Do Not Disturb (DND)*
Off
Call Waiting*
Enable—Tone
Executive Busy Override Deny
Allow
BGM
Off
Data Line Security
Off
Log-in/Log-out
Log-in
* These features may not be reset depending on the system programming.
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1.7 Extension Settings
PT/SLT/PS
7
Off-hook.
•
Enter
9
790.
0
C.Tone
On-hook.
After performing Extension Feature Clear, the setting of Call Waiting becomes "Enable—Tone".
In this case, dial tone 2 will be heard when you go off-hook.
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1.8 Call Center
1.8
Call Center
1.8.1
Log-in/Log-out, Wrap-up
You can control your status in an incoming call distribution
group. When in the Log-out mode, incoming calls to the
group will not ring at your extension. When you return,
calls will again ring at your extension. (Default: Log-in)
Even if your extension is logged-in, you can have a
specified time period (wrap-up time) when you will not
receive calls after completing a previous call. This time
can be used for you to write a report and so on.
You can also manually select "Not Ready" mode to
temporarily leave a distribution group.
Log-out
Log-in
Talk.
Ready
Wrap-up
To set Log-in/Log-out
ICD Group: Incoming Call Distribution Group
PT/SLT/PS
0
7
3
6
1
Off-hook.
Enter
ICD Group
extension no.
Log-out
OR
736.
Log-in
Enter 0 or 1.
Specified
OR
C.Tone
All
Enter ICD Group
extension number or
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On-hook.
.
Not Ready
1.8 Call Center
ICD Group: Incoming Call Distribution Group
PT/PS
While on-hook
ICD Group
extension no.
(Log-in/Log-out)
Specified
OR
All
Press Log-in/Log-out.
Enter ICD Group extension
number or .
PT/PS
While on-hook
(Log-in/Log-out
of a Specified Group)
Press Log-in/Log-out of a Specified Group.
To enter/leave the Not Ready mode
PT/SLT/PS
1
7
3
5
0
Off-hook.
Enter
735.
Not Ready
OR
Ready
Enter 1 or 0.
C.Tone
On-hook.
To set/cancel the Not Ready mode or to leave the Wrap-up mode (To enter the Ready mode)
PT/PS
While on-hook
(Wrap-up)
Press red or flashing red Wrap-up.*
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1.8 Call Center
•
* The status will be as follows:
Ready
Not Ready
Not Ready
Ready
Wrap-up
Not Ready
The Log-in/Log-out of a specified group button light shows the current status as follows:
Off: Log-in mode
Red on: Log-out mode
The Wrap-up button alternates the setting of Wrap-up mode, Not Ready mode or Ready mode.
The Wrap-up button light shows the current status as follows:
Off: Ready mode
Red on: Not Ready mode
Flashing red: Wrap-up mode
In Wrap-up mode/Not Ready mode, your extension does not receive calls through any group,
even if it belongs to multiple groups.
There may be at least one extension in the incoming call distribution group that is in the Log-in
mode.
•
•
•
•
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Log-in/Log-out button, a Log-in/Log-out of a specified group button or a
Wrap-up button.
1.8.2
Manual Queue Redirection
When your incoming call distribution group is busy and other outside calls arrive, the arriving calls are put
in a waiting queue.
Extensions can check the status of the queue with the Hurry-up button light, and forward the longest waiting
call in the queue to a preset destination manually.
This feature is also known as Hurry-up Transfer.
To forward the waiting call
PT/PS
(Hurry-up)
Press red or flashing red Hurry-up.
•
The Hurry-up button light shows the current status as follows:
Off: No waiting call.
Red on: Some calls are waiting.
Flashing red: The number of calls exceeds the manual queue redirection level.
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Hurry-up button.
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1.9 User-supplied Equipment
1.9
User-supplied Equipment
1.9.1
Doorphone/Door Opener
You can talk to a person at the door through the doorphone. Preprogrammed extensions or an outside party
can receive the calls from the doorphone. You can open the door.
– Doorphone Call
– Door Open
Doorphone Call
To call from the doorphone
Doorphone
C.Tone
Talk.
Press doorphone
button.
To answer a call from the doorphone
PT/SLT/PS
Off-hook.
To call the doorphone
PT/SLT/PS
3
Off-hook.
•
Enter
1
31.
doorphone no.
C.Tone
Enter doorphone
number (2 digits).
Talk.
If no one answers a doorphone call within a specified time period, the call is canceled.
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1.9 User-supplied Equipment
Door Open
Some extensions may be prohibited from using this feature.
From a specified extension
PT/SLT/PS
5
Off-hook.
Enter
5
55.
doorphone no.
C.Tone
On-hook.
Enter doorphone
number (2 digits).
From any extension while talking to the doorphone
PT/SLT/PS
5
C.Tone
Enter 5.
•
1.9.2
On-hook.
The door open will be triggered for a specified time period.
External Relay
Preprogrammed extensions can switch on a relay (e.g., alarm) connected to the PBX.
To switch on the relay
PT/SLT/PS
5
Off-hook.
•
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Enter
6
56.
relay no.
C.Tone
Enter relay number
(2 digits).
The relay will be switched off after a specified time period.
On-hook.
1.9 User-supplied Equipment
1.9.3
External Sensor
Preprogrammed extensions can receive an alert call from an external sensor (e.g., security alarm)
connected to the PBX.
To answer a sensor call
PT/SLT/PS
D.Tone
Off-hook.
•
1.9.4
–
On-hook.
If you do not answer a sensor call within a specified time period, the sensor call will stop.
Host PBX
External Feature Access (EFA)
External Feature Access (EFA)
You can access special features (e.g., Call Waiting) offered by a host PBX or telephone company. This
feature is only effective for an outside call.
<Example> To hold the current call and then talk to the new party
PT/PS
SLT
While hearing a tone
While hearing a tone
FLASH/RECALL
OR
desired service
code
(EFA)
6
0
desired service
code
OR
6
0
Press FLASH/RECALL or EFA.
Or press TRANSFER and
then enter 60.
Enter desired
service code.
Press Recall/
hookswitch.
Enter
60.
Enter desired
service code.
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1.9 User-supplied Equipment
•
In this case, the FLASH/RECALL button on a proprietary telephone must be in External Feature
Access (EFA) mode. For information about setting the mode of your FLASH/RECALL button,
consult your dealer.
Regarding the service code, consult your dealer.
•
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit an External Feature Access (EFA) button.
1.9.5
Voice Processing System
You or an outside party can access the Voice Processing System from a telephone.
– Call Forwarding to Voice Mail (Voice Mail Integration)
If your PBX has a Panasonic Voice Processing System connected (e.g., KX-TVS series) using digital
integration, the following features are also available:
– Live Call Screening (LCS)
– Two-way Record
Call Forwarding to Voice Mail (Voice Mail Integration)
– To forward your calls to your mailbox
– To transfer a call to a mailbox
– To listen to messages
If you cannot answer calls, you can forward them to your mailbox. You can select the type of incoming calls
(Intercom Calls/Outside Calls/Both Calls) that are forwarded.
If your telephone has a Message button, the Message light turns on when a message is left in your mailbox.
You will hear an indication tone* when going off-hook, regardless of whether or not your telephone has a
Message button.
You can also transfer received outside calls to a mailbox so that calling parties can leave messages. If you
create a Voice Mail Transfer button on your phone, the transfer is done without knowing the mailbox number
(Voice Mail Transfer).
The duration for recording depends on the voice processing system.
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1.9 User-supplied Equipment
To forward your calls to your mailbox
PT/SLT/PS
0
Both Calls
OR
7
1
1
Outside Calls
OR
2
Off-hook.
71.
Enter
Intercom Calls
Enter 0 to 2 as you desire.
voice mail floating
extension no.
#
Enter voice mail floating
extension number.
Enter #.
0
Cancel
2
All Calls
3
Busy
4
No Answer
5
Busy/No Answer
Enter required number.
For "Cancel", go on-hook
directly after entering 0.
C.Tone
On-hook.
To transfer a call to a mailbox
PT/PS
During a conversation
(DSS)
OR
(Voice Mail
Transfer)
desired
extension no.
Press Voice Mail
Transfer.
Press DSS or enter desired
extension number.
To listen to messages
PT/SLT/PS
OR
voice mail floating
extension no.
Off-hook.
Press MESSAGE or enter voice
mail floating extension number.
*Indication tone after going off-hook
1s
•
You can access a voice mail with one-touch.
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1.9 User-supplied Equipment
•
The default voice mail floating extension number is 500.
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Voice Mail Transfer button or a Message button.
Live Call Screening (LCS)
While a caller is leaving a message in your mailbox, you can monitor the call without answering. If you so
desire, you can answer the call while monitoring. There are two methods available (Default: Hands-free
mode).
Hands-free mode:
You can monitor the message automatically, live through the telephone speaker.
Private mode:
You will hear an alarm tone while the caller is leaving a message.
Before operating
•
•
•
•
Create a Live Call Screening (LCS) button (Personal Programming).
Select the mode, either Hands-free or Private (Personal Programming).
Set the extension PIN (Personal Identification Number).
Set the Live Call Screening feature.
To set Live Call Screening
PT/PS
PIN: Personal Identification Number
(Live Call
Screening)
extension PIN
Press Live Call
Screening.
Enter extension PIN
(max. 10 digits).
This is required only when
an extension PIN is stored.
To cancel Live Call Screening
PT/PS
(Live Call
Screening)
Press red Live Call Screening.
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1.9 User-supplied Equipment
Operation Flowchart
The operations in the shaded areas can be done hands-free.
PT/PS
Hands-free Mode
Private Mode
(Alarm Tone)
Monitoring (Hands-free)
Monitoring
Monitoring (Handset)
MONITOR
SP-PHONE
SP
OR
No operation
OR
(Live Call
Screening)
Press SP-PHONE, MONITOR or Live Call
Screening.
Off-hook.
Stop
monitoring Answering
SP-PHONE
SP
(Live Call
Screening)
OR
Press Live Call
Screening.
MONITOR
Press
SP-PHONE
or MONITOR.
Stop
monitoring
•
•
•
Stop
monitoring
Answering
the call
(Live Call
Screening)
(Live Call
Screening)
Press
Live Call
Screening.
On-hook.
Press
Live Call
Screening.
MONITOR
SP-PHONE
SP
OR
Press SP-PHONE or
MONITOR.
•
Answering
the call
The Live Call Screening (LCS) button light shows the feature status as follows:
Off: LCS is off.
Flashing green rapidly: Alerting in the Private mode.
Flashing green slowly: Monitoring.
Red on: LCS is on.
The manager extension can clear an extension PIN.
This feature is available for a single line telephone if it is connected to a proprietary telephone in
parallel. (Private mode only)
To answer the call while monitoring, press Recall/hookswitch.
Only the handset monitoring in the Private mode is available for PS users.
Customizing Your Phone
•
3.1.2 Settings on the Programming Mode—Live Call Screening Mode Set
Select the mode, either monitoring the message through the speaker automatically or
receiving, while the caller leaves a message.
•
3.1.3 Customizing the Buttons
Create or edit a Live Call Screening (LCS) button.
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1.9 User-supplied Equipment
Two-way Record
You can record a conversation into a mailbox while talking on the phone.
You can select the mailbox each time you record a conversation.
To record into your mailbox
PT/PS
During a conversation
(Two-way
Record)
To stop recording,
press this button again.
Press Two-way Record.
To record into another mailbox (Two-way Transfer)
PT/PS
During a conversation
(DSS)
OR
(Two-way
Transfer)
Press Two-way
Transfer.
another
extension no.
Press DSS or enter
another extension
number.
To stop recording,
press this button again.
To record into another mailbox with one-touch (One-touch Two-way Transfer)
PT/PS
During a conversation
(One-touch
Two-way
Transfer)
Press One-touch
Two-way Transfer.
•
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User Manual
The Two-way Record button light, Two-way Transfer button light or One-touch Two-way Transfer
button light shows the current status as follows:
Off: Not recording.
On: Recording the conversation.
1.9 User-supplied Equipment
•
Note:
Many states have imposed regulations on the manner in which 2-way telephone conversations
may be recorded, so you should inform the other party that the conversation is being recorded.
Consult your local telephone company for further information.
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Two-way Record button, a Two-way Transfer button and a One-touch Twoway Transfer button.
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1.10 Walking Extension
1.10 Walking Extension
1.10.1 Walking Extension
You can use the same functions assigned on your previous extension even if you move to another extension
in the office.
You can retain your settings such as extension number or One-touch Dialing memory etc. on the new
extension.
This feature is also known as Walking Station.
To set
PT/SLT
PIN: Personal Identification Number
Off-hook.
7
2
Enter
727.
extension PIN
Enter extension PIN
(max. 10 digits).
•
•
•
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User Manual
your previous
extension no.
7
Enter your previous
extension number.
D.Tone
On-hook.
Your previous extension will get the old settings of your new extension.
This feature is available for movement between SLT and SLT, PT and PT or SLT and PT.
For more information, refer to "3.1.1 Personal Programming".
1.11 Display Proprietary Telephone
1.11 Display Proprietary Telephone
1.11.1 Call Log
This is available for the display proprietary telephone and the portable station.
– Incoming Call Log
Incoming Call Log
When you receive an outside call or an external sensor call, call information is recorded automatically in the
incoming call log. A preprogrammed number of calls can be logged per extension.
When the call log is full and other call arrives, the oldest call is deleted.
You can modify the logged telephone number.
When the Call Log button light turns on, there is a call which you did not answer.
The following information is logged.
Telephone
1-line display PT
KX-TD7690/KX-TD7680
Information
KX-T7735
Wireless phone
(KX-T7885/KX-TD7895)
Caller's Name or
Caller's Phone
Number*
Date/Time call
received
Answered or
Not Answered
Confirmed or
Not Confirmed
*: If the caller's name is not logged, the caller's phone number is displayed.
If the caller's name is logged, the caller's phone number is not displayed.
To view the log information
Display PT
While on-hook
(Call Log)
Press Call Log until
desired party appears.
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1.11 Display Proprietary Telephone
To clear the log information
Display PT
While viewing the log information
(Call Log)
Press Call Log until
desired party appears.
Press TRANSFER.
To call
Display PT
While viewing the log information
(Call Log)
Press Call Log until
desired party appears.
•
•
•
•
•
•
Off-hook.
The Call Log button light shows the current status as follows:
Off: No incoming call. Or you have already viewed the call log.
Red on: You have missed calls to view.
If your call is answered by another extension, the caller's information is recorded on the displays
of both your extension and the answering extension.
You can lock your call log display by using an extension PIN (Personal Identification Number), so
that you can prohibit access to your logged information. Refer to "3.1.2 Settings on the
Programming Mode".
You can also have a Call Log button for an ICD Group (Incoming Call Distribution Group).
If a call arrives while you are using the call log, the call log display will be replaced with the caller's
information.
For a PS user, refer to "Operating Instructions" for PS.
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Call Log button or Call Log for ICD Group button.
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1.11 Display Proprietary Telephone
1.11.2 Directories
You can select and call using the directories (Personal Speed Dialing Directory, System Speed Dialing
Directory and Extension Number Directory).
Only personal directories can be stored, edited or deleted on your extension.
If a call arrives while you are using a directory, the display will be replace with the caller's information.
– Calling with the Directory
– Storing Names and Numbers
– Entering Characters
Calling with the Directory
To select and call with a System Speed Dialing Directory
T7735
While on-hook
Press AUTO DIAL.
Press Up or Down
until desired
party appears.
Off-hook.
To select and call with a Personal Speed Dialing Directory
T7735
While on-hook
Press AUTO DIAL.
Press Left.
Press Up or Down
until desired
party appears.
Off-hook.
To select and call with an Extension Number Directory
T7735
While on-hook
Press AUTO DIAL.
Press Right.
Press Up or Down
until desired
party appears.
Off-hook.
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97
1.11 Display Proprietary Telephone
•
•
To cancel or exit, press the FLASH/RECALL button.
You can lock your personal speed dialing directory by using an extension PIN (Personal
Identification Number), so that you can prohibit access to it. Refer to "3.1.2 Settings on the
Programming Mode".
•
Directory entries generally should include name and number. If the name is not registered, an
entry cannot be displayed.
To make an intercom call using Extension Number Directory when your telephone accesses
a CO line automatically
T7735
While on-hook
Press AUTO DIAL.
Press Right.
Press Up or Down
until desired
party appears.
Press INTERCOM.
Off-hook.
Storing Names and Numbers
To store a Personal Speed Dialing Directory item
Display PT
While on-hook
name
phone no.
Enter phone number
(max. 32 digits).
•
•
•
98
User Manual
Press STORE.
Enter name
(max. 20 characters).
OR
Press STORE.
Press PROGRAM
or PAUSE.
Telephone number and name on the display are stored using the first spare Personal Speed
Dialing memory available.
For a PS user, refer to "Operating Instructions" for PS.
For more details, refer to "To store the names and numbers in personal speed dialing" in "3.1.2
Settings on the Programming Mode".
1.11 Display Proprietary Telephone
Entering Characters
You can enter the following characters. This table shows you the characters available for each button.
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99
1.11 Display Proprietary Telephone
100
User Manual
Section
2
Manager Operation
This chapter shows the manager how to control the other
extensions or the PBX.
User Manual
101
2.1 Control Features
2.1
Control Features
2.1.1
Extension Control
The manager extension can control the settings of other extensions.
– Changing the Settings of Other Extensions
Changing the Settings of Other Extensions
Remote Extension Dial Lock
This feature is also known as Remote Station Lock Control.
PT/SLT/PS
2
7
8
3
Off-hook.
•
2.1.2
Enter
78.
Unlock
extension no.
OR
Lock
Enter 2 to unlock
or 3 to lock.
Enter extension
number.
On-hook.
The manager can use Remote Extension Dial Lock to unlock any extension, whether that
extension was locked remotely (Remote Extension Dial Lock) or from the extension itself
(Extension Dial Lock).
Time Service Mode Control
The manager extension or the preprogrammed extension can change the time mode (Day, Lunch, Break or
Night).
There are two methods (Automatic or Manual) of changing the time modes.
Automatic: enables the time mode for each day of the week to change automatically. You may also change
it manually.
Manual: enables to change a mode in manual as follows.
To change the time mode (Day/Night/Lunch/Break)
PT/PS
While on-hook
(Time Service
(Day/Night/
Lunch/Break))
Press Time Service
(Day/Night/Lunch/Break)
until the desired mode
appears.
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2.1 Control Features
PT/SLT/PS
7
Off-hook.
Enter
8
780.
0
0
Day
1
Night
2
Lunch
3
Break
Enter 0 to 3
as you desire.
C.Tone
On-hook.
To select the time service switching mode (Automatic/Manual)
PT/PS
While on-hook
(Time Service
Switching Mode
(Automatic/Manual))
Press Time Service
Switching Mode
(Automatic/Manual).
•
•
•
Besides the time mode, there is Holiday mode. It can change mode once on a specified date.
The Time Service (Day/Night/Lunch/Break) button light shows the current status as follows:
Off: Day mode
Green on: Lunch mode
Flashing Green: Break mode
Red on: Night mode
Flashing Red: Holiday mode
The Time Service Switching Mode (Automatic/Manual) button light shows the current status as
follows:
Off: Automatic
Red on: Manual
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Time Service (Day/Night/Lunch/Break) button or a Time Service Switching
Mode (Automatic/Manual) button.
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103
2.1 Control Features
2.1.3
Dial Tone Transfer
The manager can change the restriction level, permitting an extension to make a call.
PT/PS
During a conversation with an extension
(Toll Restriction)
C.Tone
On-hook.
Press Toll Restriction.
The extension can hear the dial
tone and then make a call.
•
The restriction level is changed to the preprogrammed level of Toll Restriction button.
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Toll Restriction (TRS) button.
2.1.4
External Background Music (BGM)
The manager extension can broadcast background music in the office through external speakers.
To start/stop the background music
PT/SLT/PS
1
3
5
1
0
Off-hook.
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Enter
35.
Enter 1.
Start
OR
Stop
Enter 1 to start
or 0 to stop.
C.Tone
On-hook.
2.1 Control Features
2.1.5
Outgoing Messages (OGM)
The manager extension can record three kinds of greeting messages (OGM) as follows:
1. DISA message: Used to greet and guide callers so that they access extension group
or outside party without operator assistance.
2. Incoming Call Distribution Group message: Used to greet and guide callers to an
incoming call distribution group.
3. Timed Reminder message: Used for a wake-up call message when the extension
answers the Timed Reminder.
All messages have their own extension numbers. You can select the desired message. You have two
methods for recording a message. One is recorded using the handset, and the other is recorded from an
external BGM (MOH) port.
To record
PT
3
Off-hook.
Enter
1
OGM floating
extension no.
Enter 1.
Enter OGM floating
extension number.
6
36.
Progress
Tone &
C.Tone
Record
message.
The message
is played back.
C.Tone
On-hook.
Press STORE.
When the time limit passes,
it stops automatically.
To play back
PT
3
Off-hook.
Enter
2
OGM floating
extension no.
Enter 2.
Enter OGM floating
extension number.
6
36.
C.Tone
The message
is played back.
On-hook.
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105
2.1 Control Features
To record from an external BGM (MOH) port
PT
3
Off-hook.
Enter
6
3
36.
Enter 31.
You hear
the message.
C.Tone
OGM floating
extension no.
1
Enter OGM floating
extension number.
Progress
Tone &
C.Tone
The message
is recorded.
Press CONF.
C.Tone
Press STORE.
When the time limit
passes, it stops
automatically.
The message
is played back.
On-hook.
To clear the message
PT
3
Off-hook.
2.1.6
Enter
0
OGM floating
extension no.
Enter 0.
Enter OGM floating
extension number.
6
36.
Progress
Tone &
C.Tone
On-hook.
•
Record voice messages only; avoid the recording of music.
•
The default of OGM floating extension numbers is 5xx (xx: two-digit number of message).
Hospitality Features
The extension designated as a hotel operator can check or set Timed Reminders for room extensions. It is
also possible to record room information from a room extension.
– Setting a Timed Reminder to a Room Extension (Remote Wake-up Call)
– Recording room information using a room extension
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2.1 Control Features
Setting a Timed Reminder to a Room Extension (Remote Wake-up
Call)
The hotel operator can remotely set/cancel a Timed Reminder to a room extension. He can also confirm the
current setting.
To set
PT/SLT
extension no.
7
6
1
OR
(DSS)
Off-hook.
Enter
76
Enter 1.
.
0
12 H: hour/minute
AM
OR
1
OR
24 H:
Dial extension number
or press desired DSS.
0
PM
Once
OR
1
hour/minute
Daily
C.Tone
Enter 0 for once
or 1 for daily.
Enter hour (01-12) and minute (00-59) and then
0 for AM or 1 for PM.
Or enter hour (00-23) and minute (00-59).
On-hook.
To cancel
PT/SLT
extension no.
7
6
0
OR
C.Tone
(DSS)
Off-hook.
Enter
76
.
Enter 0.
Dial extension number
or press desired DSS.
On-hook.
To confirm
PT/SLT
extension no.
7
6
2
OR
(DSS)
Off-hook.
C.Tone
Enter
76
.
Enter 2.
Dial extension number
or press desired DSS.
The display shows
Timed Reminder
information.
On-hook.
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107
2.1 Control Features
•
Timed Reminder can also be set from the room extension. (For information about setting Timed
Reminder, refer to "1.7.1 Timed Reminder".) The most recent setting will be valid no matter which
extension made the setting.
When a Timed Reminder starts, and when it is answered or not answered, detailed Timed
Reminder information is recorded automatically. This requires system programming. Consult
your dealer.
<Example>
•
Date
Ext
Time
02/02/00 02:45PM
02/02/00 02:46PM
02/02/00 02:47PM
CO
1234
1234
1234
Dial Number
Timed Reminder/Start
Timed Reminder/No Answer
Timed Reminder/Answer
Recording room information using a room extension
Room information can be recorded from a room extension using up to 8 preprogrammed messages (1-8).
Depending on the content of the messages, a variety of information can be recorded. For a list of
preprogrammed messages, consult your dealer.
To record
PT/SLT
Off-hook.
•
•
7
6
Enter
761.
1
message no.
parameter
C.Tone
Enter message
number (1-8).
Enter parameter
if required.*
1
0300
message no.
parameter
(Snack charge)
#
Data similar to the example below is recorded.
Date
Time
02/02/00 10:45AM
User Manual
On-hook.
* If you see "%" signs, you are required to enter a parameter. Enter values in the "%" positions
using 0 to 9 or .
<Example>
If "Snack %%.%%" has been preprogrammed as message number 1 (for recording charges for
room snacks consumed), hotel employees would enter data as in the example below using the
room extension:
761
108
Enter #.
Ext
1234
CO
Dial Number
Snack 03.00
Section
3
Customizing Your Phone & System
This chapter shows you how to customize your individual
telephone or PBX according to your needs. Find the desired
setting and program as necessary.
User Manual
109
3.1 Personal Programming
3.1
Personal Programming
3.1.1
Personal Programming
You can customize your telephone features. For example, you can change the initial settings or button
features according to your needs.
– Extension PIN (Personal Identification Number)
•
If you change your desk and extension, refer to "1.10.1 Walking Extension".
Extension PIN (Personal Identification Number)
You can assign a password to each extension.
The following features require an extension PIN.
1. Screening calls (Live Call Screening [LCS])
2. Prohibiting other people from seeing your personal speed dialing directory and call log (Display
Lock)
3. Using the same settings as your extension at other extensions (Walking Extension)
4. Remote Control Operation (Walking COS)
5. Extension Dial Lock Clear
To set
PT/SLT/PS
Off-hook.
110
PIN: Personal Identification Number
7
9
Enter
799.
1
9
Enter 1.
#
same
extension PIN
#
Enter #.
Enter same extension
PIN (max. 10 digits).
Enter #.
User Manual
extension PIN
Enter extension
PIN (max. 10 digits).
C.Tone
On-hook.
3.1 Personal Programming
To cancel
PT/SLT/PS
Off-hook.
PIN: Personal Identification Number
7
9
Enter
799.
9
0
stored
extension PIN
Enter 0.
Enter stored
extension PIN.
C.Tone
On-hook.
•
WARNING
There is a risk that fraudulent telephone calls will be made if a third party discovers your
password (extension PIN).
The cost of such calls will be billed to the owner/renter of the PBX.
To protect the PBX from this kind of fraudulent use, we strongly recommend:
a) Keeping your PIN secret.
b) Selecting a complex, random PIN that cannot be easily guessed.
c) Changing your PIN regularly.
•
•
•
3.1.2
Valid numbers for an extension PIN are "0" through "9".
If the wrong extension PIN is entered for a preprogrammed number of times, the PIN is locked.
If you forget your extension PIN or your extension PIN is locked, your manager can clear the
extension PIN and extension PIN lock.
Settings on the Programming Mode
You can program features using the programming mode.
– Setting Features
– Clearing Features
•
•
•
To exit at any time, lift the handset.
To enter the programming mode when using a PS, refer to "Operating Instructions" for PS.
The following items with "*" (asterisk) are not available for a PS.
User Manual
111
3.1 Personal Programming
Setting Features
The default settings are shown in bold letters. For later reference, place a check mark in the boxes below to
indicate your customized setting.
To program
To enter the programming mode
OR
programming
input
Press PROGRAM
or PAUSE.
Follow
programming
input.
Item
To exit
selection &
parameter
Press STORE.
OR
Follow Selection Press STORE. Press PROGRAM
& Parameter.
or PAUSE.
Programming
Input
Selection & Parameter
PT: The display shows the PBX number, slot number and port
number.
<example>
Your extension information
0
EXT1050:10308
PBX no.
Port no.
Slot no.
0
PS: The display shows the PS number.
<example>
EXT3001:99001
PS no.
Which display language do
you prefer?
(Display Language
Selection)
Would you like the call
duration to be shown
automatically on the display
when answering an outside
call?
(Display Switching Mode)
112
User Manual
0
0
2
1
English
2
2nd Language
3
3rd Language
4
4th Language
5
5th Language
0
No—Manual (The display keeps
showing all of the outside caller's
information unless you change it to the
call duration manually.)
1
Yes—Automatic (The first line of
the display will change to the call
duration automatically when you
answer an outside call.)
3
3.1 Personal Programming
Item
Would you like to dial a
preset number simply by
going off-hook?
Which do you prefer to
seize when you go off-hook
to make calls?
(Preferred Line
Assignment—Outgoing)
Programming
Input
1
1
1
2
1
9
Selection & Parameter
desired no. (max. 32 digits)
0
Do not use
1
Use
0
No line
1
An idle CO line
2 +
CO button no.
(01-12)
or
A CO/G-DN button
(CO)
3
or
Intercom
0
Which line do you prefer to
answer when you go offhook?
(Preferred Line
Assignment—Incoming)
1
2
0
2 +
CO button no.
(01-12)
or
No line
The longest ringing line (when
multiple calls arrive)
An assigned outside button
(CO)
0
How do you prefer to
receive an intercom call?
(Alternate Receiving—
Ring/Voice)*
Do you prefer to answer a
call without going off-hook
regardless of the AUTO
ANS button status?
(Forced Answerback
Selection)*
2
2
1
Ringing (Tone Call)
1
Directly—The party's voice is
heard without ringing.
2
Ring only—Prohibiting the caller
switching to the voice mode.
0
No—Disable
1
Yes—Enable
3
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113
3.1 Personal Programming
Item
Which service do you prefer
when a calling party is
recording a message in
your mailbox?
(Live Call Screening Mode
Set)*
Programming
Input
2
Would you like to keep
recording after answering
the call in the LCS mode?
(LCS Mode Set [After
Answering])
2
Do you prefer to receive call
waiting for outside calls?
3
Do you prefer to receive call
waiting for intercom calls?
Which type of call waiting
tone do you prefer?
(Call Waiting Tone Type
Selection)
Would you like to show a
message on the caller's
telephone display?
(Absent Message)
3
3
4
Selection & Parameter
0
You can monitor the message
through the telephone speaker.
(Hands-free mode)
1
Only an alarm tone is heard.
(Private mode)
5
0
No—Stop recording
1
Yes—Keep recording
0
No (No tone)
1
Yes (Tone)
0
No (No tone)
1
Yes (Tone)
0
Tone 1
1
Tone 2
0
No—Off
6
0
1
2
0
message no. (1-8)
9
Creating your personal
message.
(Personal Absent Message)
114
User Manual
4
1
Yes—Shows the selected
message.
Yes—Shows your personal
message.
message (max. 16 characters)
3.1 Personal Programming
Item
Programming
Input
5
0
/
(for both calls)
Where are your incoming
5
1
calls forwarded or refused?
(Call Forwarding [FWD]/Do (for outside calls)
Not Disturb [DND])
5
2
(for intercom
calls)
To set the timer for "No
Answer" and "Busy/No
Answer".
(FWD N/A Timer)
Should you prohibit other
people from picking up your
calls?
(Call Pickup Deny)
Do you prohibit other
people from joining your
conversation?
(Executive Busy Override
Deny)
Would you like to prohibit
paging announcements?
(Paging Deny)*
Do you prefer to hear the
key pad tone?
(Key Pad Tone Set)*
Do you want background
music through your
telephone speaker while
on-hook?
(Background Music
[BGM])*
5
6
6
6
6
6
Selection & Parameter
0
Off
1
Do Not Disturb (DND)
2 + desired no.
(max. 32 digits)
All—Forward all calls
3 + desired no.
Busy—Forwarded when your
(max. 32 digits)
extension is busy.
4 + desired no.
No Answer—Forwarded when you
(max. 32 digits)
do not answer.
Busy/No Answer—Forwarded
5 + desired no.
when you do not answer or when your
(max. 32 digits)
extension is busy.
(0-120) seconds
(Default: 15 seconds)
3
0
No—Allow
1
Yes—Deny
0
No—Allow
1
Yes—Deny
0
No—Allow
1
Yes—Deny
0
No—Off
1
Yes—On
0
No—Off
0
2
3
4
5
1
1
Yes—On
User Manual
115
3.1 Personal Programming
Item
Would you like to set your
extension PIN or change a
stored extension PIN to new
one?
(Extension PIN [Personal
Identification Number])
Programming
Input
Selection & Parameter
extension PIN
(max. 10 digits) +
STORE + same
extension PIN
9
0
stored extension PIN
+
new extension PIN To change a stored extension PIN to
(max. 10 digits) + new one
STORE + same
extension PIN
extension PIN
(max. 10 digits) +
To prevent other people
from using your telephone.
(Extension Dial Lock)
To set an extension PIN
To unlock
0
9
1
extension PIN
(max. 10 digits) +
To lock
1
To prevent other people
from seeing your personal
speed dialing directory and
call log.
(Display Lock)*
extension PIN
(max. 10 digits) +
To unlock
0
9
2
extension PIN
(max. 10 digits) +
To lock
1
Do you prefer to set the
One-touch dialing only?
(One-touch Dialing
Assignment Mode
Selection)
•
0
No—Normal (Any Flexible CO
buttons can be modified.)
1
Yes—Only One-touch dialing
buttons can be modified. However, to
modify them, there is no need to enter
"2" before the number.
#
WARNING
There is a risk that fraudulent telephone calls will be made if a third party discovers your
password (extension PIN).
The cost of such calls will be billed to the owner/renter of the PBX.
To protect the PBX from this kind of fraudulent use, we strongly recommend:
a) Keeping your PIN secret.
b) Selecting a complex, random PIN that cannot be easily guessed.
c) Changing your PIN regularly.
•
116
User Manual
After the program number is entered, the program title is displayed.
The programming screen can be changed with the Navigator key (Up or Down).
3.1 Personal Programming
•
You can select the parameter with the Navigator Key (Up or Down) instead of entering a number.
To store the names and numbers in personal speed dialing
personal speed
dialing no. (location no.)
OR
Press PROGRAM
or PAUSE.
Press STORE.
Enter personal speed dialing
number (location number)
(2 digits).
phone no.
Enter phone number
(max. 32 digits).
OR
name
Press STORE.
•
Enter name *
(max. 20 characters).
Press STORE.
Press PROGRAM
or PAUSE.
* To enter characters, refer to "Entering Characters".
User Manual
117
3.1 Personal Programming
To edit the names and numbers of personal speed dialing
personal speed
dialing no. (location no.)
OR
Press PROGRAM
or PAUSE.
Press STORE.
Enter personal speed dialing number
(location number) (2 digits).
To erase a number or character
Press Left or Right
to select a desired part.
Press TRANSFER.
Press STORE.
To insert a number or character
number/character
Press Left or Right
to select a desired part.
Enter a number or
character.
It will be inserted in front
of the selected part.
Clearing Features
You can reset the settings of the following features on your extension to the default settings with one
operation.
Features
118
Default Setting
Display Switching Mode
Automatic
Hot Line
Off
Preferred Line Assignment—Outgoing
Intercom
Preferred Line Assignment—Incoming
The longest ringing line
Alternate Receiving—Ring/Voice
Ringing (Tone Call)
Forced Answerback Selection
Disable
Live Call Screening Mode Set
Hands-free mode
LCS Mode Set [After Answering]
Stop recording
Call Waiting—Intercom Calls/Outside Calls
Enable (Tone)
Call Waiting Tone Type Selection
Tone 1
User Manual
3.1 Personal Programming
Features
Default Setting
Absent Message
Off
Personal Absent Message
Cleared
Call Forwarding [FWD]/Do Not Disturb [DND]—Intercom Calls/
Outside Calls
Off
FWD N/A Timer
15 seconds
Call Pickup Deny
Allow
Executive Busy Override Deny
Allow
Paging Deny
Allow
Key Pad Tone Set
On
Background Music [BGM]
Off
Data Line Security
Off
Log-in/Log-out
Log-in
Message Waiting
Off
Timed Reminder
Cleared
To set
OR
OR
Press PROGRAM
or PAUSE.
•
Enter ##.
Press STORE.
Press STORE.
Press PROGRAM
or PAUSE.
If you do not desire that the Call Waiting, FWD/DND or Hot Line to be cleared by this feature,
please ask your dealer.
User Manual
119
3.1 Personal Programming
3.1.3
Customizing the Buttons
You can change the flexible CO buttons/DSS buttons, and programmable feature (PF) buttons on PTs, DSS
Consoles, Add-on Key Modules, and PSs to the following function buttons. For example, if your telephone
has more CO buttons than available CO lines, you may change unused CO buttons to one-touch buttons.
•
To enter the programming mode when using a PS, refer to "Operating Instructions" for PS.
To program
To enter the program mode
To exit
To continue
OR
Press PROGRAM
or PAUSE.
Buttons
(CO, DSS, PF)
programming
input
Press CO,
DSS or PF.
Follow
programming
input.
OR
Press STORE.
Programmable
Button
CO
DSS
Press PROGRAM
or PAUSE.
Programming Input
PF
Loop-CO (L-CO)
Group-CO (G-CO)
#
+ CO line group no. (2 digits)
Single-CO (S-CO)
0
+ CO line no. (3 digits)
Direct Station Selection (DSS)
1
+ Extension no.
One-touch Dialing*1
2 *²
Group Directory Number (G-DN)
Message
Message for Another Extension
120
+ Desired no. (max. 32 digits)
3
0 + Incoming call distribution group
extension no.
4
0
4
0 + Extension no./Incoming call
distribution group extension no.
Call Forwarding (FWD)/Do Not
Disturb (DND)—Both calls
4
1
FWD/DND—Outside calls
4
2
FWD/DND—Intercom calls
4
3
User Manual
3.1 Personal Programming
Buttons
Programmable
Button
CO
DSS
Programming Input
PF
Group FWD—Both calls
4
4 + Incoming call distribution group
extension no.
Group FWD—Outside calls
4
5 + Incoming call distribution group
extension no.
Group FWD—Intercom calls
4
6 + Incoming call distribution group
extension no.
Account
4
8
Conference
4
9
Terminate
5
0
External Feature Access (EFA)
5
1
Call Park
5
3
Call Park (Automatic Park Zone)
5
3
Call Log*3
5
4
Call Log for ICD Group*3
Log-in/Log-out
Log-in/Log-out of a specified group
Log-in/Log-out for all groups
Hurry-up
5
4 + Incoming call distribution group
extension no.
5
5
5
5 + Incoming call distribution group
extension no.
5
5
5
6 + Incoming call distribution group
extension no.
Wrap-up
5
7
System Alarm*3
5
8
5
no.)
9
Answer*3
6
0
Release*3
6
1
Time Service (Day/Night/Lunch/
Break)
+ Parking zone no. (2 digits)
+ 0/1/2/3*4 (+
#
+ Tenant
User Manual
121
3.1 Personal Programming
Buttons
Programmable
Button
CO
DSS
Programming Input
PF
6
2
+ Toll Restriction (TRS) Level (1-
Time Service Switching Mode
(Automatic/Manual)
6
8
(+ Tenant no.)
Two-way Record*5
9
0
+ Voice mail floating extension
1
+ Voice mail floating extension
Toll Restriction (TRS)
7)
no.*6
9
Two-way Transfer*5
no.*6
9
1 + Voice mail floating extension
no.*6 + # + Extension no./Incoming call
distribution group extension no.
One-touch Two-way Transfer*5
Live Call Screening (LCS)*5
9
9
no.*6
Voice Mail Transfer*5
•
2
4
+ Voice mail floating extension
*1 " ," "#," FLASH/RECALL, PAUSE, SECRET (INTERCOM) and T (Transfer) can also be
stored.
If you do not want to display the stored number when making a call, press the SECRET
(INTERCOM) button before and after the numbers you wish to conceal.
If you store an outside party's number, you should first store a line access number.
If you need to enter an account code, you can enter the specified account code before the line
access number.
<Example>
SECRET
49
1234
Account code feature no. Account code
122
#
9
[ 123 4567 ]
Account code delimiter
Automatic line
access number
Phone number
•
*2 For a PF button, "2" is not required to enter before the desired number.
•
*3 This button is not available for a PS.
•
*4 0: Day/Night/Lunch/Break, 1: Day/Night/Break, 2: Day/Night/Lunch, 3: Day/Night
•
*5 This button is used for the integrated voice mail features.
•
•
*6 The default voice mail floating extension number is 500.
To exit at any time, lift the handset.
User Manual
3.1 Personal Programming
•
You can select the parameter with the Navigator key (Up or Down) instead of entering a number.
To clear the button
To continue
OR
(CO, DSS, PF)
Press PROGRAM
or PAUSE.
Press CO,
DSS or PF.
2
Enter 2.
OR
Press STORE.
Press PROGRAM
or PAUSE.
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123
3.2 Manager Programming
3.2
Manager Programming
3.2.1
Programming Information
The manager can program the following item.
•
Other Extensions Control
Available Extension
The extension assigned as a manager
Required Telephone
A Panasonic Proprietary Telephone with display
(e.g., KX-T7735)
Manager Password
To enter programming mode, the manager password (max. 10 digits) is required. (Default: 1234)
Conditions
The programming extension must be idle, on-hook and holding no calls.
3.2.2
Manager Programming
Changing the Settings and Extension Control
To enter the program mode
To program
To exit
To continue
1
OR
Press PROGRAM
or PAUSE.
Enter
1.
manager
password
OR
programming
input
Follow
programming
input.
Enter manager
password.
Item
Press
HOLD.
Programming Input
Changing the manager password.
0
0
+
+ Password (max. 10 digits) +
Locking/unlocking other extensions.
(Remote Extension Dial Lock)
9
0
+
+ Extension no. +
+
+ Extension no. +
unlock) +
Clearing the PIN and PIN lock for
extensions.
124
Press PROGRAM
or PAUSE.
User Manual
9
1
1
(to lock)/
0
(to
3.2 Manager Programming
Item
Programming Input
Clearing the PIN and PIN lock for verified
codes.
9
2
+
+ Verified code +
Setting the verified code PIN.
9
3
+
+ Verified code + PIN (max. 10 digits) +
•
WARNING
There is a risk that fraudulent telephone calls will be made if a third party discovers your
password (verified code PIN).
The cost of such calls will be billed to the owner/renter of the PBX.
To protect the PBX from this kind of fraudulent use, we strongly recommend:
a) Keeping your PIN secret.
b) Selecting a complex, random PIN that cannot be easily guessed.
c) Changing your PIN regularly.
User Manual
125
3.3 System Programming
3.3
System Programming
3.3.1
Programming Information
You can customize your system according to your requirements.
[Your system already has default settings (factory installed).]
The programming is shown below. (Program number)
•
The date and time [000]
•
System speed dialing numbers and names [001]/[002]
•
Extension number and name [003]/[004]
Available Extension
The extension allowed through COS programming
Required Telephone
A Panasonic Proprietary Telephone with display
(e.g., KX-T7735)
System Password
To enter programming mode, the system password (max. 10 digits) is required. (Default: 1234)
Conditions
The programming extension must be idle, on-hook and holding no calls.
List
Before programming, decide the settings and write them down. Your notes will provide a useful record of the
programming for future reference. Your dealer also has programming records which contain all of the system
programming. You may ask for photo copies of these tables to be aware of the facilities and features
available.
126
User Manual
3.3 System Programming
Icon Descriptions
Fixed Buttons
Function
PREVIOUS (PREV)
SP-PHONE
SP
NEXT
SELECT
PROGRAM
STORE
END
CLEAR
FLASH/RECALL
FLASH
SECRET
User Manual
127
3.3 System Programming
Procedure
The basic steps are shown below.
1. Entering the programming mode
system password
OR
Press PROGRAM
or PAUSE.
Enter
.
Enter system password.
2. Programming
You can enter each program number (3 digits).
•
To exit the programming mode at any time, lift the handset.
3. Exiting the mode
OR
Press PROGRAM
or PAUSE.
•
128
User Manual
To exit the programming mode at any time, lift the handset.
3.3 System Programming
3.3.2
System Programming
Date & Time [000]
The proprietary telephones display the current date and time while on-hook.
0
0
date
year
0
Enter 000.
Press STORE.
Press STORE.
Enter year
(00-99).
Press NEXT.
Press SELECT
for month.
Press Right.
Enter date
(01-31).
hour
minute
AM/PM
Enter hour
(01-12).
Enter minute
(00-59).
Select
AM or PM.
To end
Press STORE. Press END.
•
•
•
•
•
After changing the desired values, you can press the STORE button. You do not have to
perform the rest of the steps.
The clock starts immediately after the STORE button is pressed.
You cannot leave a value empty.
You can clear the entry by pressing the CLEAR button.
To confirm your entry after storing data:
– The STORE button light: Lights red.
– Confirmation Tone:
One beep: Your entry is accepted.
Three beeps: Your entry is rejected.
User Manual
129
3.3 System Programming
System Speed Dialing Number [001]
You can store the phone numbers of frequently dialed numbers.
0
0
system speed dialing
no. (location no.)
1
Enter 001.
Press STORE.
Enter system speed
dialing number (location
number) (3 digits).
To end
phone no.
Enter phone
Press STORE.
number (max.
32 digits).
To continue
Press END.
OR
Press NEXT.
Press PREV.
•
If the desired number is more than 32 digits, divide the number and store it into more than one
speed dialing number.
•
" ", "#", FLASH/RECALL, PAUSE, and SECRET (INTERCOM) can also be stored.
If you do not want to display the stored number when making a call, press the SECRET
(INTERCOM) button before and after the numbers you wish to conceal.
If you store an outside party's number, you should first store a line access number.
If you need to enter an account code, you can enter the specified account code before the line
access number.
<Example>
SECRET
49
1234
Account code feature no. Account code
130
User Manual
#
9
[ 123 4567 ]
Account code delimiter
Automatic line
access number
Phone number
3.3 System Programming
System Speed Dialing Name [002]
You can store the name associated with the speed dialing number. These names are displayed when
making calls using the display operation. To enter characters, refer to "Entering Characters".
To end
0
0
2
Enter 002.
Press STORE.
system speed dialing
no. (location no.)
name
Enter system speed
dialing number (location
number) (3 digits).
Enter name
(max. 20
characters).
Press STORE.
Press END.
To continue
OR
Press NEXT. Press PREV.
Extension Number [003]
You can assign an extension number to each extension.
To end
0
0
3
Enter 003.
Press STORE.
extension no.
new
extension no.
Enter extension
number.
Enter new
extension number.
Press STORE.
Press END.
To continue
OR
Press NEXT.
•
•
Press PREV.
The leading number(s) should be the same as the number(s) assigned for Flexible Numbering.
Consult your dealer.
A duplicate entry is invalid.
User Manual
131
3.3 System Programming
Extension Name [004]
You can store the name of an extension user. This is useful if you want to know who is calling, or who you
are calling when making an intercom call using the directory.
To enter characters, refer to "Entering Characters".
To end
0
0
Enter 004.
4
Press STORE.
extension no.
name
Enter extension
number.
Enter name
(max. 20
characters).
Press STORE.
To continue
OR
Press NEXT.
132
User Manual
Press PREV.
Press END.
Section
4
Appendix
This chapter provides the Troubleshooting, the Feature
Number Table and Tone List. Check the Troubleshooting
section before consulting your dealer.
User Manual
133
4.1 Troubleshooting
4.1
Troubleshooting
4.1.1
Troubleshooting
Troubleshooting
Problem
Remedy
The telephone does not work properly.
•
I cannot use the telephone.
•
Consult your dealer.
The telephone is locked.
Unlock your telephone. (
Lock, 2.1.1 Extension Control)
Some features do not work.
1.5.3 Extension Dial
•
System management may restrict certain features.
•
Consult your manager.
The feature numbers have changed.
Confirm the revised number and try again.
Even though following the manual
instructions, none of the operations
work when using a proprietary
telephone.
•
The Intercom line was not seized. The seized line,
when going off-hook, was changed by personal
setting. (
3.1.2 Settings on the Programming
Mode)
In the manual, going off-hook means an Intercom
line is seized.
If the setting has been changed, press the INTERCOM
button after going off-hook and follow the instructions.
The telephone does not work using the
personal settings or with other settings.
(One-touch dialing, forwarding
destination, etc.)
•
My proprietary telephone does not have
a feature button.
•
The extension line has been changed. The previous
telephone's settings have not been cleared.
Clear the settings and then program your desired
settings again. (
1.7.9 Extension Feature Clear,
3.1.1 Personal Programming, 3.1.3 Customizing the
Buttons)
Some models do not have the feature button.
(
Change a flexible button to the desired button.
3.1.3 Customizing the Buttons)
Enter the specified feature number instead of the
feature button. (
1.1.1 Before Operating the
Telephones)
134
User Manual
4.1 Troubleshooting
Problem
A reorder tone is audible or "Restricted"
is displayed.
Remedy
•
The telephone is locked.
•
Unlock your telephone. (
Lock, 2.1.1 Extension Control)
Toll restriction is activated.
1.5.3 Extension Dial
Consult your manager or dealer.
•
An account code is required. (
1.2.6 Calling
without Restrictions, Account Code Entry in 1.2.1
Basic Calling)
I cannot make an outside call using the
One-touch Dialing button or speed
dialing.
•
A line access number was not stored.
I cannot remember the feature numbers.
•
Ask your dealer to change the feature numbers for
easier use.
While talking to an outside party, the line
is disconnected.
•
The time limit has run out. (
1.4.1 Call Transfer,
1.4.5 Multiple Party Conversation)
A line access number is required for outside calls.
(
1.2.1 Basic Calling, 3.1.3 Customizing the
Buttons)
Consult your dealer to extend the time, if
necessary.
Redialing does not function.
•
The stored number was more than 32 digits or an
extension number. (
1.2.3 Redial)
The personal computer and fax machine
communication failed.
•
An indication tone may have interrupted
communication. (
1.7.6 Data Line Security)
I cannot send a call waiting tone to the
dialed extension.
•
The other party has not set the Call Waiting
feature.
(
Call Waiting, 1.4.4 Call Waiting, 1.7.3 Call
Waiting)
The other party has set Data Line Security.
(
1.7.6 Data Line Security)
•
I forgot the password.
•
Ask the manager to assist you.
(
2.1.1 Extension Control)
The background music started suddenly.
•
Turn off the music.
(
1.7.5 Background Music (BGM), 2.1.4 External
Background Music (BGM))
I do not want to display a number which
is stored in memory.
•
Conceal the number.
(
Storing Names and Numbers, 3.1.3 Customizing
the Buttons)
I want to confirm my extension number.
•
(
Your Extension Number in 1.1.1 Before
Operating the Telephones)
The date and time are not correct.
•
Set the date and time by system programming.
(
Date & Time [000] in 3.3.2 System
Programming)
User Manual
135
4.1 Troubleshooting
Problem
The display is not shown well.
Remedy
•
(
The MESSAGE button light lit.
136
User Manual
•
Change the Display contrast level.
3.1.2 Settings on the Programming Mode)
Another extension left you a message waiting
indication while you were on the phone or away
from your desk.
4.2 Feature Number Table
4.2
Feature Number Table
4.2.1
Feature Number Table
Numbers listed below are the default settings. There are flexible feature numbers and fixed feature numbers.
If you change the flexible feature numbers, fill in your assigned numbers (new) in the list for future reference.
Default
(New)
Feature (While dial tone is heard)
Additional digits
1.2.1 Basic Calling
Operator Call
0
(
Automatic Line Access
)
9
(
CO Line Group Access
outside phone no.
)
8
(
Account Code Entry
CO line group no. (2 digits) + outside phone no.
)
account code + # + outside phone no.
49
(
)
1.2.2 Easy Dialing
Personal Speed Dialing
–
–
To store
30
(
)
(
)
(
)
personal speed dialing no. (2 digits) + outside
phone no. + #
To dial
+ personal speed dialing no. (2 digits)
System Speed Dialing
–
To dial
system speed dialing no. (3 digits)
Hot Line
740
(
)
–
To store
2 + phone no. + #
–
To set
1
–
To cancel
0
1.2.3 Redial
Last Number Redial
#
(
)
User Manual
137
4.2 Feature Number Table
Default
(New)
Feature (While dial tone is heard)
Additional digits
1.2.4 When the Dialed Line is Busy or There is
No Answer
Automatic Callback Busy Cancel
46
(
Message Waiting
For a caller
–
)
70
(
)
To leave/cancel
1/0 + extension no.
For a called extension
–
To call back
2
–
To clear
0 + your extension no.
1.2.6 Calling without Restrictions
Remote COS Access
To call (Verified Code Entry)
extension no. + extension PIN + phone no.
47
(
)
+ verified code + verified code PIN + phone
no.
1.2.7 Direct Inward System Access (DISA)
Calling through DISA
–
To an extension (In All Security Mode
only)
your extension no./( + verified code) +
extension PIN/verified code PIN + extension no.
–
To an outside party (In Trunk Security
Mode/All Security Mode only)
your extension no./( + verified code) +
extension PIN/verified code PIN + outside
phone no.
1.2.8 Remote Setting
–
From another extension
–
Through DISA
your extension no. + extension PIN + feature
no.
1.3.3 Call Pickup
Call Pickup
–
Group
–
Directed
)
Call Pickup Deny
138
To deny
–
To allow
User Manual
extension no.
41
(
–
group no. (2 digits)
40
(
)
720
(
)
1
0
4.2 Feature Number Table
Default
(New)
Feature (While dial tone is heard)
Additional digits
1.3.4 Trunk Answer From Any Station (TAFAS)
–
Calls through an external speaker
1
42
(
)
1.4.2 Call Hold
Call Hold/Call Hold Retrieve
50
(
)
Call Hold Retrieve
–
Specified with a held line number
(
–
Specified with a holding extension
number
To set
–
To retrieve
)
extension no. which has a held call
51
(
Call Park
–
CO line no. which is held (3 digits)
53
)
52
(
)
parking zone no. (2 digits)/
stored parking zone no. (2 digits)
1.4.4 Call Waiting
Answering Call Waiting in the PBX
50
(
Answering Call Waiting from the Telephone
Company
)
60
(
)
User Manual
139
4.2 Feature Number Table
Default
(New)
Feature (While dial tone is heard)
Additional digits
1.5.1 Call Forwarding
Call Forwarding (FWD)/
1.7.2 Do Not Disturb (DND)
–
Both Calls
(
–
Outside Calls
)
1 (Do Not Disturb [DND])/
711
(
–
0 (Cancel)/
710
Intercom Calls
)
2 (All calls) + phone no. + #/
712
(
)
3 (Busy) + phone no. + #/
4 (No Answer) + phone no. + #/
5 (Busy/No Answer) + phone no. + #/
7 (Follow Me) + your extension no./
8 (Follow Me Cancel) + your extension no.
–
To set the timer for "No Answer" and
"Busy/No Answer"
00-99 (second)
713
(
)
Call Forwarding (FWD) for your Incoming Call
Distribution Group
–
Both Calls
s714
(
–
Outside Calls
)
715
(
–
Intercom Calls
)
716
(
1.5.2 Absent Message
–
To set
–
To cancel
To lock
–
To unlock
)
750
(
)
1-9 (+ parameter) + #
0
1.5.3 Extension Dial Lock
–
1 (Set) + ICD Group extension no. + phone no.
+ #/0 (Cancel) + ICD Group extension no.
77
(
)
1
0 + extension PIN
1.6.1 Paging
Group Paging
140
User Manual
paging group no. (2 digits)
33
(
)
4.2 Feature Number Table
Default
(New)
Feature (While dial tone is heard)
Additional digits
1.6.2 Answering/Denying a Paging
Announcement
–
To answer
43
(
–
–
To deny
To allow
To set
–
To cancel
1
721
(
1.7.1 Timed Reminder
–
)
)
0
)
12H: 1 + time (hour/minute) + 0 (AM)/1 (PM) +
0 (once)/1 (daily)
24H: 1 + time (hour/minute) + 0 (once)/1 (daily)
760
(
0
1.7.3 Call Waiting
–
For intercom calls (No tone/Tone)
–
For outside calls (No tone/Tone)
)
1.7.4 Executive Busy Override Deny
To prevent
–
To allow
To set
–
To cancel
733
To set
–
To cancel
To set
–
To cancel
1
751
(
)
1
0
730
(
)
1
0
1.7.8 Wireless XDP Parallel Mode
–
)
0
1.7.6 Data Line Security
–
)
(
1.7.5 Background Music (BGM)
–
0 (No tone)/1 (Tone)
732
(
–
0 (No tone)/1 (Tone)
731
(
48
(
)
1 + paired wired extension no.
0
1.7.9 Extension Feature Clear
790
(
)
1.8.1 Log-in/Log-out, Wrap-up
Log-in
Log-out
736
(
To enter/leave the Not Ready mode
1 + ICD Group extension no./
)
1 (Not Ready)/0 (Ready)
735
(
0 + ICD Group extension no./
)
User Manual
141
4.2 Feature Number Table
Default
(New)
Feature (While dial tone is heard)
Additional digits
1.9.1 Doorphone/Door Opener
Doorphone Call
doorphone no. (2 digits)
31
(
Door Open
)
doorphone no. (2 digits)
55
(
1.9.2 External Relay
)
relay no. (2 digits)
56
(
)
1.9.4 Host PBX
External Feature Access (EFA)
service code
60
(
)
1.9.5 Voice Processing System
Call Forwarding to Voice Mail (Voice Mail
Integration)
–
Both Calls
0 (Cancel)/
710
(
)
711
–
Outside Calls
–
Intercom Calls
(
)
3 (Busy)/
712
(
2 (All Calls)/
)
4 (No Answer)/
5 (Busy/No Answer)
+ voice mail floating extension no.*4 + #
1.10.1 Walking Extension
your previous extension no. + extension PIN
727
(
)
2.1.1 Extension Control
*1 Remote Extension Dial Lock
–
To unlock
(
–
To lock
)
*2 2.1.2 Time Service Mode Control
Day/Night/Lunch/Break
142
To start
–
To stop
User Manual
)
780
(
*1 2.1.4 External Background Music (BGM)
–
extension no.
783
(
–
extension no.
782
)
0/1/2/3
35
(
)
11
10
4.2 Feature Number Table
Default
(New)
Feature (While dial tone is heard)
*1 2.1.5 Outgoing Messages (OGM)
Additional digits
36
(
)
–
To record
–
To play back
2 + OGM floating extension no.*5
–
To record from an external BGM
(MOH) port
31 + OGM floating extension no.*5
–
To clear
0 + OGM floating extension no.*5
1 + OGM floating extension no.*5
2.1.6 Hospitality Features
*3 Setting a Timed Reminder to a Room
Extension (Remote Wake-up Call)
76
(
)
–
To set
12H: 1 + extension no. + hour/minute + 0 (AM)/
1 (PM) + 0 (once)/1 (daily)
24H: 1 + extension no. + hour/minute + 0
(once)/1 (daily)
–
To cancel
0 + extension no.
–
To confirm
2 + extension no.
Recording room information using a room
extension
message no. (+ parameter) + #
761
(
)
3.1.1 Personal Programming
Extension PIN (Personal Identification Number)
–
To set
–
To cancel
799
(
)
1 + extension PIN + # + same extension PIN + #
0 + stored extension PIN
*1 : Manager only
*2 : Manager and preprogrammed extension user only
*3 : Hotel operator only
*4 : The default voice mail floating extension number is 500.
*5 : The default of OGM floating extension numbers is 5xx (xx: two-digit number of message).
User Manual
143
4.2 Feature Number Table
Feature (While busy, DND or call tone is heard)
Default
1.2.4 When the Dialed Line is Busy or There is No Answer
Call Waiting
1
DND Override
Executive Busy Override
3
Message Waiting
4
Call Monitor
5
Automatic Callback Busy
6
1.2.5 Alternate Calling—Ring/Voice
Feature (While dialing or talking)
Fixed
Number
1.4.5 Multiple Party Conversation
Conference
3
1.9.1 Doorphone/Door Opener
From any extension while talking to the doorphone
144
User Manual
5
4.3 Tone
4.3
Tone
4.3.1
Tone
While on-hook
Ring Tones
The following tones are
programmable allowing recognition of
call type (Outside, Intercom or
Doorphone).
Tone 1
1s
Tone 2
1s
Tone 3
1s
Tone 4
1s
When going off-hook
Dial Tones
Tone 1
1s
Normal
User Manual
145
4.3 Tone
Tone 2
1s
Any one of the following features is
set:
•
Absent Message
•
Background Music
•
Call Forwarding
•
Call Pickup Deny
•
Call Waiting
•
Do Not Disturb
•
Extension Dial Lock
•
Executive Busy Override
Deny
•
Hot Line
•
Timed Reminder
Tone 3
•
•
•
•
•
1s
After pressing TRANSFER
or Recall/hookswitch to hold
a call temporarily (e.g., Call
Splitting)
While a called PS is being
searched
When Account Code Entry
is performed
When answering a Timed
Reminder call with no
message
When answering an external
sensor call
Tone 4
1s
Message waiting indication was
received.
When you make calls
Busy Tone
Reorder Tone
1s
1s
The CO line you tried to seize is not
assigned or denied.
Ringback Tone 1
146
User Manual
1s
4.3 Tone
Ringback Tone 2
1s
Do Not Disturb (DND) Tone
1s
The dialed extension is refusing
incoming calls.
While off-hook
Indication Tones
Tone 1
15 s
Call waiting tone
Tone 2
15 s
A call is on hold longer than the
specified time.
When talking to an outside party
Warning Tone
1s
This tone is sent 15, 10 and 5
seconds before the specified time for
disconnection.
When setting the features or programming
Confirmation Tones
Tone 1
1s
The feature setting was set
successfully.
Tone 2
1s
Before receiving a page through an
external speaker
Tone 3
1s
Before the following features activate:
•
Retrieving a held call
•
Picking up another call
•
Paging/Answering a paging
announcement
•
Answering the call through a
speaker
User Manual
147
4.3 Tone
Tone 4
1s
Establishing or leaving a conference
Tone 5
A call has been put on hold.
148
User Manual
1s
(CO)
+ Phone no.
* + Extn. no.
Frequently used features at your extension
+ the corresponding button
Frequently used features at your extension
Answering a call waiting:
+ Phone no.
+ the corresponding button
* You can change the flexible numbers to other numbers for easier use. If
you want to change the numbers, consult your dealer.
+ the corresponding button
Transferring:
+
During a conversation
* You can change the flexible numbers to other numbers for easier use. If
you want to change the numbers, consult your dealer.
Answering a call waiting:
+ Phone no.
Transferring:
Retrieving:
* + Extn. no.
* + Group no.
41
Quick Reference Guide
+ the corresponding button
Holding:
40
Specified extension:
Group:
1 *
To pick up someone’s call
Sending a call waiting tone:
6 *
When a line is busy
Reserving a busy line:
Redial:
+ System speed dialing no.
+ Personal speed dialing no.
System speed dialing:
+
4.4.1
Retrieving:
+ Phone no.
Quick Reference Guide
+
During a conversation
* + Group no.
41
(CO)
Personal speed dialing:
Outside party:
4.4
Holding:
40
Specified extension:
Group:
1 *
To pick up someone’s call
Sending a call waiting tone:
6 *
When a line is busy
Reserving a busy line:
Redial:
+ System speed dialing no.
+ Personal speed dialing no.
System speed dialing:
+
Personal speed dialing:
Outside party:
0 *
Operator:
Operator:
0 *
Intercom: Extn. no.
To make calls
To make calls
Intercom: Extn. no.
Quick Reference Guide for Proprietary Telephone
Quick Reference Guide for Proprietary Telephone
4.4 Quick Reference Guide
Please make a photocopy of the following cards and distribute them to proprietary telephone or single line
telephone users.
User Manual
149
150
User Manual
9 *
+ Phone no.
6 *
+
Frequently used features at your extension
* You can change the flexible numbers to other numbers for easier use. If you
want to change the numbers, consult your dealer.
Answering a call waiting:
+ Phone no.
Transferring:
+
50 *
50 *
+
+
50 *
+ Extn. no.
During a conversation
+ Group no.
41 *
Retrieving:
Holding:
40 *
Specified extension:
Group:
1 *
To pick up someone’s call
Sending a call waiting tone:
Reserving a busy line:
When a line is busy
6 *
41 *
+
50 *
+
+ Phone no.
+
50 *
Frequently used features at your extension
* You can change the flexible numbers to other numbers for easier use. If you
want to change the numbers, consult your dealer.
+
50 *
+ Extn. no.
During a conversation
+ Group no.
Answering a call waiting:
Transferring:
Retrieving:
Holding:
40 *
Specified extension:
Group:
1 *
To pick up someone’s call
Sending a call waiting tone:
Reserving a busy line:
When a line is busy
Redial: # *
Outside party:
Redial: # *
+ Phone no.
Personal speed dialing:
* +
+ Personal speed dialing no.
System speed dialing:
* + System speed dialing no.
9 *
Personal speed dialing:
* +
+ Personal speed dialing no.
System speed dialing:
* + System speed dialing no.
Outside party:
0 *
Operator:
Operator:
0 *
Intercom: Extn. no.
To make calls
To make calls
Intercom: Extn. no.
Quick Reference Guide for Single Line Telephone
Quick Reference Guide for Single Line Telephone
4.4 Quick Reference Guide
4.5 Revision History
4.5
Revision History
4.5.1
MPR Version 1.1
Changed Contents
•
•
4.5.2
1.3.3 Call Pickup
Call Pickup
1.4.4 Call Waiting
Answering Call Waiting from the Telephone Company
MPR Version 2.0
New Contents
•
•
•
1.9.2 External Relay
1.9.3 External Sensor
2.1.6 Hospitality Features
User Manual
151
4.5 Revision History
152
User Manual
Index
User Manual
153
Index
A
Absence Settings
65
Absent Message
68, 114, 140
Account
17, 121
Account Code Entry
23, 137
Alternate Calling—Ring/Voice
33, 144
Alternate Receiving—Ring/Voice
113
Answer
17, 42, 121
Answer/Release Button
42
Answering Call Waiting from the Telephone Company
Answering Call Waiting in the PBX
52
Answering Calls
40
Answering/Denying a Paging Announcement
73
Appendix
133
AUTO ANS (Auto Answer)/MUTE
15
AUTO DIAL/STORE
15
Automatic Call Hold
49
Automatic Callback Busy
27, 144
Automatic Callback Busy Cancel
28, 138
Automatic Line Access
21, 137
CO
15
CO Line Group Access
22, 137
Conference
15, 17, 56, 121
Confirmation Tones
147
Connection Example
19
Control Features
102
Customized Buttons
16
Customizing the Buttons
120
Customizing Your Phone & System
55
B
Background Music (BGM)
78, 115, 141
Basic Calling
20
Before Operating the Telephones
12
Boss & Secretary feature
65
Busy Station Signaling (BSS) —> Call Waiting
Busy Tone
146
29
C
Call Center
82
Call Forwarding
65
Call Forwarding (FWD)
15, 65
Call Forwarding (FWD)/Do Not Disturb (DND)—Both calls
16, 120
Call Forwarding [FWD] for your Incoming Call Distribution Group
67
Call Forwarding to Voice Mail (Voice Mail Integration)
88
Call Hold
47, 139
Call Hold Retrieve
48, 139
Call Log
17, 121
Call Log for ICD Group
17, 121
Call Monitor
33, 144
Call Park
17, 49, 121, 139
Call Park (Automatic Park Zone)
17, 49, 121, 139
Call Park Retrieve
50
Call Pickup
41
Call Pickup Deny
42, 138
Call Splitting
51
Call Transfer
45
Call Waiting
29, 52, 77, 141, 144
Call Waiting from the Telephone Company
139
Call Waiting in the PBX
139
Call Waiting Tone Type Selection
114
Calling an Outside Party
21
Calling Another Extension
20
Calling through DISA
35
Calling without Restrictions
34
Changing the Settings and Extension Control
124
Changing the Settings of Other Extensions
102
Clearing Features
118
154
User Manual
109
D
Data Line Security
78, 141
Date & Time [000]
129
Dial Tone Transfer
104
Dial Tones
145
Direct Inward System Access (DISA)
35
Direct Station Selection (DSS)
16, 120
Directories
97
Display
13
Display Language Selection
112
Display Lock
116
Display Proprietary Telephone
95
Display Switching Mode
112
DND Override
33, 144
Do Not Disturb (DND)
15, 75
Do Not Disturb (DND) Tone
147
Door Open
86, 142
Doorphone Call
85, 142
Doorphone/Door Opener
85
During a Conversation
45
E
Easy Dialing
23
Electronic Station Lockout —> Extension Dial Lock
70, 116, 140
Entering Characters
99
Examples
13
Exclusive Call Hold
47
Executive Busy Override
31, 144
Executive Busy Override Deny
77, 115, 141
Extension Control
102
Extension Dial Lock
70, 116, 140
Extension Feature Clear
80, 141
Extension Name [004]
132
Extension Number [003]
131
Extension PIN (Personal Identification Number)
110, 116, 143
Extension Settings
74
External Background Music (BGM)
104, 142
External Feature Access (EFA)
17, 87, 121, 142
External Relay
86
External Sensor
87
F
Feature Highlights
2
Feature Number Table
137
Feature Numbers
12
Fixed Buttons
15
FLASH/RECALL
15
For Future Reference
8
Forced Answerback Selection
113
Index
FWD N/A Timer
115
FWD/DND Cycle Switch Mode
68, 76
FWD/DND Setting Mode
68, 76
FWD/DND—Intercom calls
16, 120
FWD/DND—Outside calls
16, 120
Message Waiting
29, 138, 144
MONITOR
15
MPR Version 1.1
151
MPR Version 2.0
151
Multiple Party Conversation
56
Mute
63
G
N
Group Directory Number (G-DN)
16, 120
Group FWD—Both calls
16, 121
Group FWD—Intercom calls
17, 121
Group FWD—Outside calls
17, 121
Group Paging
72, 140
Group-CO (G-CO)
16, 120
Navigator Key
O
H
Handset/Headset Selection —> Headset Operation
Hands-free Answerback
41
Hands-free Operation
40
Headset
63
Headset Operation
63
HOLD
15
Hospitality Features
106
Host PBX
87
Hot Line
25, 137
How to Follow the Steps
18
Hurry-up
17, 121
Hurry-up Transfer —> Manual Queue Redirection
I
Icon Descriptions
14, 127
Incoming Call Log
95
Indication Tones
147
INTERCOM
15
Intercom Call
20
K
Key Pad Tone Set
115
L
Last Number Redial
27, 137
LCS Mode Set (After Answering)
114
Leaving Three-party Conference
60
Live Call Screening (LCS)
17, 90, 122
Live Call Screening Mode Set
114
Log-in/Log-out
17, 82, 121, 141
Log-in/Log-out for all groups
17, 121
Log-in/Log-out of a specified group
17, 121
Log-in/Log-out, Wrap-up
82
Loop-CO (L-CO)
16, 120
M
Making Calls
20
Manager Operation
101
Manager Password
124
Manager Programming
124
Manual Queue Redirection
84
Message
15, 16, 120
Message for another extension
16, 120
16
63
One-touch Dialing
16, 24, 120
One-touch Dialing Assignment Mode Selection
One-touch Transfer
46
One-touch Two-way Transfer
17, 92, 122
Operation
11
Operator Call
21, 137
Outgoing Messages (OGM)
105, 143
116
P
84
Paging
72
Paging and then Transferring a Call
72
Paging Deny
73, 115
PAUSE
15
Personal Absent Message
114
Personal Programming
110
Personal Speed Dialing
24, 137
Pickup Dialing —> Hot Line
25, 137
Portable Station (PS) Registration
12
Predialing
22
Preferred Line Assignment—Incoming
113
Preferred Line Assignment—Outgoing
113
Privacy Release
62
PROGRAM
16
Programmable Feature (PF)
16
Programming Information
124, 126
Q
Quick Dialing
26
Quick Reference Guide
149
R
Receiving Calls
40
Recording room information using a room extension
108
Redial
15, 27
Release
17, 42, 121
Remote COS Access
34, 138
Remote Extension Dial Lock
102, 142
Remote Setting
38, 138
Remote Station Lock Control —> Remote Extension Dial Lock
Reorder Tone
146
Required Telephone
124, 126
Restrictions
13
Revision History
151
Ring Tones
145
102, 142
S
Setting a Timed Reminder to a Room Extension (Remote Wake-up Call)
User Manual
155
Index
107
Setting Features
112
Settings on the Programming Mode
111
Single-CO (S-CO)
16, 120
SP-PHONE
15
Station Program Clear —> Extension Feature Clear
Station Speed Dialing —> Personal Speed Dialing
Storing Names and Numbers
98
System Alarm
17, 121
System Password
126
System Programming
126, 129
System Speed Dialing
25, 137
System Speed Dialing Name [002]
131
System Speed Dialing Number [001]
130
80, 141
24, 137
T
Terminate
17, 121
Time Service
79
Time Service (Day/Night/Lunch/Break)
17, 79, 102, 121, 142
Time Service Mode Control
102
Time Service Switching Mode (Automatic/Manual)
17, 103, 122
Timed Reminder
74, 141
Toll Restriction
17, 122
Tone
13, 145
TRANSFER
15
Transferring to an Extension on the PBX
45
Transferring to an Outside Party Using the PBX Service
46
Troubleshooting
134
Trunk Answer From Any Station (TAFAS)
42, 139
Two-way Record
17, 92, 122
Two-way Transfer
17, 92, 122
U
Unattended Conference
User-supplied Equipment
59
85
V
Verified Code Entry
35, 138
VOICE CALL
16
Voice Mail Integration
88, 142
Voice Mail Transfer
17, 88, 122
Voice Processing System
88
Volume Key
16
W
Walking COS
34
Walking Extension
94, 142
Walking Station —> Walking Extension
94, 142
Warning Tone
147
What Kind of Telephone Can Be Used?
12
When the Dialed Line is Busy or There is No Answer
When You Use a Panasonic Proprietary Telephone
Wireless XDP Parallel Mode
79, 141
Wrap-up
17, 82, 121
Y
Your Extension Number
156
User Manual
13
27
15
Index
User Manual
157
Panasonic Consumer Electronics Company
Division of Panasonic Corporation of North America
One Panasonic Way
Secaucus, NJ 07094
Panasonic Puerto Rico, lnc.
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park
Carolina, Puerto Rico 00985
http://www.panasonic.com/csd
Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal
use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic
Communications Co., Ltd.
© 2003 Panasonic Communications Co., Ltd. All Rights Reserved.
PSQX3089WA-BM KK1203TM3055
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