Crestron TPMC-8L Installation guide

Crestron TPMC-8L Installation guide

Crestron

TPMC-8L

Isys i/O™ 8.4” Wall Mount

Touchpanel Media Center

Operations & Installation Guide

This document was prepared and written by the Technical Documentation department at:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647

1-888-CRESTRON

All brand names, product names and trademarks are the property of their respective owners.

Windows

®

and Windows

®

XP are registered trademarks of Microsoft Corporation in the United States and other countries.

©2009 Crestron Electronics, Inc.

Crestron

TPMC-8L

Isys i/O™ 8.4” Touchpanel Media Center

Contents

Isys i/O™ 8.4” Wall Mount Touchpanel Media Center: TPMC-8L 1

Introduction ...............................................................................................................................1

Features and Functions ................................................................................................1

Specifications ..............................................................................................................4

Physical Description....................................................................................................7

Industry Compliance .................................................................................................10

Setup ........................................................................................................................................11

Identity Code .............................................................................................................11

Configuring the Touchpanel......................................................................................11

Mounting Options......................................................................................................39

Hardware Hookup .....................................................................................................41

Recommended Cleaning............................................................................................42

Programming Software............................................................................................................43

Earliest Version Software Requirements for the PC .................................................43

Programming with Crestron SystemBuilder..............................................................43

Programming with SIMPL Windows ........................................................................43

Programming with VisionTools Pro-e.......................................................................45

Embedded Applications.............................................................................................48

Defaults for Embedded Windows Applications ........................................................49

Programming Embedded Windows Applications......................................................50

Example Program ......................................................................................................51

Uploading and Upgrading........................................................................................................52

Establishing Communication.....................................................................................52

Programs, Projects and Firmware..............................................................................52

Program Checks ........................................................................................................53

Operation .................................................................................................................................54

Power Modes.............................................................................................................54

Security Infrastructure ...............................................................................................55

Problem Solving ......................................................................................................................56

Troubleshooting.........................................................................................................56

Reference Documents................................................................................................57

Further Inquiries ........................................................................................................57

Future Updates ..........................................................................................................57

Appendix: TPMC-8L Multi-Language Pack ..........................................................................58

Software License Agreement...................................................................................................59

Return and Warranty Policies ..................................................................................................61

Merchandise Returns / Repair Service ......................................................................61

CRESTRON Limited Warranty.................................................................................61

Microsoft

®

Windows XP

®

Embedded End User License Agreement .....................................62

Contents

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Crestron

TPMC-8L

Isys i/O™ 8.4” Touchpanel Media Center

Isys i/O™ 8.4” Wall Mount

Touchpanel Media Center:

TPMC-8L

Introduction

The Isys

®

Windows

i/O TPMC-8L is a stylish wall or lectern mount touchpanel featuring the

®

XP Embedded OS to deliver a powerful control solution with blazingly fast performance and native capabilities for browsing the Internet, streaming multimedia and much more. A brilliant 8.4" (21.3 cm) active-matrix SVGA display and 16-bit color depth combine to produce stunning 3D graphics using DNav dynamic menu objects, dynamic graphics and text, animations, multimode objects,

PNG translucency, and exclusive Synapse™ image rendering - all with astonishing speed.

Features and Functions

8.4 in (21.3 cm) active matrix touchscreen display with 800 x 600 resolution

16-bit Isys i/O™ graphics with Synapse™ image rendering algorithm

Windows

®

SideShow™ enabled

DNav dynamic menu objects

Windows

®

XP Embedded operating system

Onboard PC applications for Web browsing, streaming media, conferencing, VoIP and remote computer access

Multi-format streaming video and audio with WAV file audio feedback

Direct panel-to-panel intercom over IP

Integrated SIP phone capability

Built-in microphone and stereo speakers

Crestron Home

®

compatible balanced audio output

Includes faceplate with 16 “hard key” pushbuttons (no button blank faceplate also provided)

Button engraving available as solid or backlit text

Built-in biometric fingerprint scanner and light sensor

10/100 fast Ethernet communications and rear panel USB ports

Stylish flush mount design

Available in almond, black, white or stainless steel

Wall, lectern and rack mounting options

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Isys i/O™ 8.4” Touchpanel Media Center Crestron

TPMC-8L

Isys i/O™ Touchpanel Control

Crestron

®

touchpanels offer an ideal user interface for multimedia presentation, home automation and much more, providing a wide open canvas for the creation of custom control screens tailored to the needs of the end user. Touchpanels do away with piles of remote controls, cryptic control panels and cluttered wall switches, simultaneously expanding and simplifying control over a broad range of complex devices and systems.

Synapse™

Crestron’s exclusive Synapse image rendering algorithm enables system programmers to produce amazing graphics faster and easier. Advanced antialiasing delivers crisper, sharper objects and text. Enhanced 3D effects add new depth and style. Since Synapse is native to the touchpanel, memory requirements and upload time are substantially reduced.

Embedded PC

The power of Isys i/O is in its embedded PC engine, combining rock solid touchpanel performance with built-in Windows Media

®

Player and RealPlayer

®

,

Internet Explorer, Adobe

PowerPoint

®

®

Acrobat

®

Reader and Microsoft Word, Excel and

document viewers. While simultaneously controlling your home, boardroom or lecture hall, the TPMC-8L provides everything needed for enjoying online music and movies, viewing Web pages and accessing most types of digital media without necessitating a separate computer.

Support for Windows

®

SideShow™ gives the TPMC-8L access to all kinds of PC and Web-based content such as news feeds, sports scores, stock tickers, weather alerts, media guides, email messages and appointment notifications all through the simple network connection to a Windows Vista™ computer.

VNC viewer support delivers enhanced cross-platform interaction with remote computers over the network or Internet, allowing access and control of desktop applications with live presentation capability.

Built on the Windows XP Embedded operating system, the TPMC-8L delivers a powerful and secure platform for touchpanel control with integrated PC capabilities.

Programmatic control erases the lines between control system and PC, allowing programmers to customize each application’s behavior within the touchpanel environment to create a truly powerful and user-friendly interface.

Streaming Video

For presentation preview, surveillance or pure entertainment, the TPMC-8L makes it easy to view security cameras, movies and other video sources right on the touchscreen. In addition to the wide range of streaming video formats supported by its onboard media player applications, the TPMC-8L also features native support for video over IP from a variety of third-party Web cameras and servers using the motion JPEG format.

Audio Features

Built-in stereo speakers and headphone output provide clear audio for streaming media and internal PC applications and enable 2-way intercom and VoIP communications in combination with the integrated microphone. Customized WAV files can be loaded on the touchpanel to add dimension to the touchscreen graphics with personalized sounds, button feedback and voice prompts.

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TPMC-8L

Isys i/O™ 8.4” Touchpanel Media Center

A balanced line output allows for connection to Adagio

®

or other multi-room audio distribution systems using CAT5 or conventional wiring, allowing streaming audio content playing on the TPMC-8L to be shared with listeners throughout the home or office. (The line level output carries precisely the same signal as the built-in stereo speakers.)

Intercom and Telephone

Built-in IP intercom capability facilitates direct panel-to-panel intercom and monitoring right over the LAN without requiring any additional AV wiring. New

Crestron SIP phone allows 2-way communication between touchpanels as well as with traditional PSTN (public switched telephone network) telephones and other

SIP/VoIP phones.

NOTE:

SIP Phone requires a high speed LAN and/or broadband connection and a connection to a SIP server or SIP-based Internet phone (VoIP) service provider.

Biometric Scanner

The built-in fingerprint scanner unleashes a whole new level of convenience and security, allowing individual users to be identified instantly and logged on automatically. With just the touch of a fingertip, each user can be presented with a unique graphical interface with its own set of preferences, access privileges and even its own look through the use of touchpanel “skins”.

Pushbutton Options

The TPMC-8L features a faceplate containing 16 programmable “hard key” pushbuttons, elegantly trimmed by illuminated button dividers. Integral to the faceplate, the pushbuttons are positioned along the left and right edges of the touchscreen, making it possible to align dynamically changing text and graphics onscreen beside the pushbuttons to support context-sensitive menu functions such as digital media titles, channels or lighting presets. Custom engraving of the buttons is available, with a choice of solid or backlit text. A plain, no-button faceplate is also included, allowing a very clean appearance with no pushbuttons.

Light Sensor

A light sensor is built into the TPMC-8L to automatically adjust the display brightness and button backlight for optimal legibility under varying light conditions.

High Speed Connectivity

High speed Ethernet is standard on the TPMC-8L, providing for easy network integration and seamless communications with Crestron control systems, computers and digital media servers. Two USB 2.0 ports are also included on the rear panel to support a mouse and keyboard and external storage devices.

Versatile Flush Mount Design

The TPMC-8L is designed for easy flush mount installation in a wall, lectern or similar flat surface. A variety of mounting accessories is offered including optional back box and 19-inch rack mount kit.

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TPMC-8L

Specifications

Specifications for the TPMC-8L are listed in the following table.

TPMC-8L Specifications

SPECIFICATION DETAILS

Touchscreen Display

Display Type

Size

Aspect Ratio

Resolution

Brightness

Contrast

Color Depth

Illumination

Viewing Angle

Touchscreen

Memory

TFT active matrix color LCD

8.4 inch (21.3 cm) diagonal

4:3 SVGA

800 x 600 pixels

500:1

18-bit, 262k colors

±65º horizontal, +65/-45º vertical

Flash

Maximum Project Size

Operating System

Graphic Engine

1

Embedded PC Applications

2

512 MB

1 GB

190 MB

Microsoft

®

Windows

®

XP Embedded

Isys i/O engine, 16-bit non-palette graphics; 65,536 colors; Synapse image rendering algorithm; multi-mode objects;

DNav dynamic menu objects, dynamic graphics; Windows

®

SideShow™ support,

PNG translucence; full motion (60 fps) animation; transition effects

Microsoft Internet Explorer w/Macromedia

®

Flash

®

plug-in, Windows Media

®

Player,

RealPlayer

®

, Axis

®

Media Control,

Crestron MJPEG viewer, Crestron IP

Intercom, Crestron SIP Phone,

NetMeeting

®

, VNC viewer

3

, Remote

Desktop, Java™ Runtime, Crestron

Keyboard, Adobe

®

Acrobat

Viewer 2003, PowerPoint

®

®

Reader,

WordPad, MS Word Viewer 2003, Excel

®

Viewer 2003

Ethernet 10BASET/100BASETX, auto-switching, auto-negotiating, auto-discovery, full/half duplex, TCP/IP, UDP/IP, CIP, DHCP,

IEEE 802.3U compliant.

Video

MPEG4 and MJPEG via Axis Media

Control or Crestron MJPEG Viewer, plus all formats supported by the embedded media player applications

2

(Continued on following page)

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Isys i/O™ 8.4” Touchpanel Media Center

TPMC-8L Specifications (Continued)

SPECIFICATION DETAILS

Audio

Dual onboard microphones, built-in stereo speakers, balanced line-level output

4

Audio Feedback (WAV)

Amplification

All formats supported by the embedded media player applications

2

8 & 16 bit PCM, mono & stereo,

8 – 44.1 kHz sampling rates

Stereo, 1.1 Watts per channel

Power Requirements

Minimum 2-Series Control System

Update File

6, 7

36 Watts (1.5 Amps @ 24 Volts DC);

May be powered by Cresnet or dedicated power supply (not included)

Default IP ID

5

03

Version 3.137 or later

Environmental

Temperature 32º to 104ºF (0º to 40ºC)

Humidity

Heat Dissipation

10% to 90% RH (non-condensing)

123 BTU/Hr

Enclosure

Construction Metal chassis, flush mountable, 5U 19” rack-mountable (all mounting kits sold separately)

Faceplate TPMC-8L(A,B.W)-T: Injection molded plastic, button and no-button faceplates included, optional solid or backlit button engraving sold separately;

TPMC-8L-FPAR-S/STEEL-NB: Aluminum with no buttons

Dimensions

TPMC-8L(A,B,W)-T

Height

Width

7.48 in (18.98 cm)

10.01 in (25.42 cm)

Depth 1.85 in (4.69 cm)

TPMC-8L-FPAR-S/STEEL-NB

Height

Width

Depth

7.88 in (20.01 cm)

10.38 in (26.36 cm)

1.88 in (4.77 cm)

Weight

TPMC-8L(A,B,W)-T

TPMC-8L-FPAR-S/STEEL-NB 3.5 lbs (1.6 kg)

Available Models

TPMC-8LA-T

2.9 lbs (1.4 kg)

TPMC-8LB-T

Isys i/O 8.4” Wall Mount Touchpanel

Media Center, Almond, Textured

Isys i/O 8.4” Wall Mount Touchpanel

Media Center, Black, Textured

(Continued on following page)

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TPMC-8L

TPMC-8L Specifications (Continued)

SPECIFICATION DETAILS

Available Models (continued)

TPMC-8LW-T

TPMC-8L-FPAR-S/STEEL-NB

Isys i/O 8.4” Wall Mount Touchpanel

Media Center, White, Textured

Isys 8.4” Wall Mount Touchpanel

Media Center, Architectural Version,

Stainless Steel, No Buttons

Included Accessories

TPMC-8L-FP(A,B,W)-T_BLANK Button Faceplate w/o Engraving

[specify color]

(TPMC-8L[A,B,W]-T models only)

TPMC-8L-FP-BKLT-(A,B,W)-T-NB No-Button Faceplate [specify color]

(TPMC-8L[A,B,W]-T models only)

TPMC-FPAR8L-S/STEEL-NB Architectural Faceplate, Stainless

Steel, No Buttons

(TPMC-8L-FPAR-S/STEEL-NB model only)

Available Accessories

BB-8L

MMK-8L

Pre-Construction Wall Mount Back Box

PMK-8L

RMK-8L

TMK-8L

TPMC-8L-FP(A,B,W)-T

_ENGRAVED

TPMC-8L-FP-BKLT-(A,B,W)-T

_ENGRAVED

WMKM-8L

WMKT-8L

Pre-Construction Wall Mount Kit

Rack Mount Kit

Button Faceplate w/Custom Engraving

[specify color]

Backlit Button Faceplate w/Custom

Engraving [specify color]

Post-Construction Wall Mount Kit with

Mud Ring

Lectern or Post-Construction Wall

Mount Kit with Trim Ring

1. By design, the panel will not load dynamic graphics if they are located on a password protected FTP or HTTP server.

2. Refer to website or contact Crestron for a current list of compatible devices and embedded applications. To ensure reliable performance, new device drivers and applications are available only from Crestron through firmware updates.

3. The supported VNC viewer is UltraVNC version 1.0.2. Other VNC viewers may work but are not guaranteed.

4. The line level output carries precisely the same signal as the built-in stereo speakers.

5. Refer to “Identity Code” on page 11 for details.

6. The latest software versions can be obtained from the Crestron website. Refer to the NOTE following these footnotes.

7. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product

Catalog for a complete list of 2-Series control systems.

NOTE:

Crestron software and any files on the website are for authorized Crestron dealers and Crestron Authorized Independent Programmers (CAIP) only. New users may be required to register to obtain access to certain areas of the site (including the

FTP site).

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TPMC-8L

Isys i/O™ 8.4” Touchpanel Media Center

Physical Description

This section provides information on the connections, controls and indicators available on your TPMC-8L.

TPMC-8L Physical View

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Isys i/O™ 8.4” Touchpanel Media Center

TPMC-8L(A,B,W)-T Overall Dimensions

(Front and Side View with Cutaway Showing Reset Button)

1 2 3 4 5 6

Crestron

TPMC-8L

1.85 in

(4.69 cm)

7.48 in

(18.98 cm)

10.01 in

(25.42 cm)

TPMC-8L-FPAR-S/STEEL-NB Overall Dimensions

(Front and Side View with Cutaway Showing Reset Button)

3

4

5 6

1.46 in

(3.69 cm)

1.88 in

(4.77 cm)

7.88 in

(20.01 cm)

10.38 in

(26.36 cm)

TPMC-8L Overall Dimensions (Bottom View)

1.46 in

(3.69 cm)

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Isys i/O™ 8.4” Touchpanel Media Center

Connectors, Controls & Indicators

#

CONNECTORS

1

,

CONTROLS &

INDICATORS

DESCRIPTION

1 SMALL HARD KEYS (4) Optional small backlit pushbuttons, engravable on faceplate

(Button models only)

2 LARGE HARD KEYS (12) Optional large engravable pushbuttons with available backlighting

(Button models only)

3 MICROPHONES (2) Built in microphones behind the bezel support IP based intercom, telephone and conferencing functionality

4 RESET

2

(1) Miniature pushbutton behind faceplate, used to reset the touchpanel

6

7

8

SENSOR Programmable photo sensor for automatic backlight dimming

BIOMETRIC

SCANNER

AuthenTec EntrePad scanner;

®

1610 fingerprint

Identifies up to 30 users by fingerprint

PWR (1) 2-pin 3.5 mm detachable terminal block;

24 Volt DC power input;

Wire size: 18 AWG maximum

LAN

3

PIN 1

PIN 8

(1) 8-wire RJ-45 with 2 LED indicators;

10BASE-T/100BASE-TX Ethernet port;

Green LED indicates link status

Yellow LED indicates Ethernet activity

YELLOW

LED

GREEN

LED

PIN

1

2

3

4

SIGNAL

TX +

TX -

RC+

N/C

PIN SIGNAL

5

6

7

8

N/C

RC -

N/C

N/C

9 USB

4

3

2

1

(2) USB Type A female

USB 2.0 ports for keyboard, mouse and storage devices

4

PIN DESCRIPTION

1

2

3

4

+5 VDC

Data -

Data +

Ground

10 AUDIO OUT (1) 5-pin 3.5 mm detachable terminal block;

Balanced/unbalanced stereo line level audio output

+ - G + -

L R

1. Interface connectors for

AUDIO OUT

and

24 VDC

ports are provided with the unit.

2. To access the reset button, remove the bezel and then use a narrow blunt instrument such as the end of a ballpoint pen to press the button.

3. To determine which is pin 1 on the cable, hold the cable so that the end of the eight pin modular jack is facing away from you, with the clip down and copper side up. Pin 1 is on the far left.

4. Only generic USB devices (i.e. simple keyboard, mouse and external storage) should be used with the

TPMC-8L. Any complex USB devices (e.g. a storage device with a built-in fingerprint scanner) will not have the proper support on the panel.

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CAUTION:

Do not attempt to press the reset button by inserting a paper clip or similar device through the small hole in the bezel. This could cause physical damage.

Remove bezel to access the reset button.

Industry Compliance

As of the date of manufacture, the TPMC-8L has been tested and found to comply with specifications for CE marking and standards per EMC and

Radiocommunications Compliance Labelling.

Federal Communications Commission (FCC) Compliance Statement

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation.

CAUTION:

Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user’s authority to operate the equipment.

NOTE:

This equipment has been tested and found to comply with the limits for a

Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

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Setup

Via the Hard Keys

Via USB Keyboard

Identity Code

The IP ID is set within the TPMC-8L’s table using Crestron Toolbox™. For information on setting an IP table, refer to the Crestron Toolbox help file. The IP IDs of multiple TPMC-8L devices in the same system must be unique.

When setting the IP ID, consider the following:

The IP ID of each unit must match an IP ID specified in the SIMPL™

Windows

®

program.

Each device using IP to communicate with a control system must have a unique IP ID.

Configuring the Touchpanel

NOTE:

The only connection required to configure the touchpanel is power. When power is first applied to the touchpanel, the BIOS screen (white text on black background) will be upside down. This will only occur during boot up.

The TPMC-8L is configured from the setup menu.

NOTE:

If no project has been loaded or if an invalid project has been loaded, the touchpanel displays an error message and defaults to the setup menu screen.

If a project is running, the setup menu can be accessed using one of three methods.

Press the hard keys 1, 2, 3 and 4 in sequence, two times within a 10 second period

(i.e. press 1, 2, 3, 4, 1, 2, 3, 4).

NOTE:

The hard keys in the column on the left side of the touchpanel screen are numbers 1 through 8 (top to bottom). The hard keys in the column on the right side of the touchpanel screen are numbers 9 through 16 (top to bottom).

1. Attach a USB keyboard (refer to “Hardware Hookup” which starts on page

41 for details).

2. Open the “Validate User Account Info” window (shown on the following page) by pressing

Ctrl+Alt+Shift

on the keyboard.

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Isys i/O™ 8.4” Touchpanel Media Center

“Validate User Account Info” Window

Crestron

TPMC-8L

3. Enter the user account

tpmcadmin

, and the password

tpmcadmin

and touch

Validate

.

NOTE:

The password is case sensitive. After logging in, the password can be

changed from the “Security” window. Refer to “Security” on page 14 for more

information.

4. When the “TPMC-8L Debug Output” window appears (shown in the following illustration), select

Project | Enter Setup Mode

to enter the

setup menu (refer to “Setup Menu Details” which starts on page 13).

“TPMC-8L Debug Output” Window

Via Crestron Toolbox

1. Establish communication with the touchpanel (refer to “Establishing

Communication” on page 52 for details).

2. Right-click on the device and select

Functions | Setup Mode…

.

“Setup/Calibrate” Window

3. Select . The setup menu will be displayed as shown in the following diagram.

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NOTE:

Select

Exit Setup Mode

to exit the setup menu.

TPMC-8L Setup Menu

NOTE:

Another way to enter the setup menu (after a project has been loaded) is to touch the screen during boot up when you see the “Preparing to Load Project” message. Maintain touch until after the countdown, when the message will change to

“Loading Setup Screen”.

The setup menu provides access to all basic functions and parameters. It is divided into

Setup

,

Ethernet

,

Screen Brightness, Light Sensor, Hardkey Backlight, Standby

and

Ethernet Status

sections. There are also buttons for

Install

,

Save & Reboot

and

Exit

.

NOTE:

To allow the touchpanel to upload projects, standby is disabled until approximately five minutes after the project is loaded.

NOTE:

The

Install

button is reserved for future applications.

To exit the setup menu and return to the program, touch

Exit

, located at the bottom of the setup menu. To save any changes and reboot the touchpanel, touch

Save &

Reboot

, located at the bottom of the setup menu.

Setup Menu Details

The setup menu allows configuration of the touchpanel’s settings for security, touch screen calibration, runtime project, audio, embedded applications, biometrics, hard button programming and diagnostics. The setup menu also has a button that will toggle the on-screen keyboard on and off.

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Security

The

Security

button opens the “Security Setup” window, which allows the user to change the username and password of the system account, setup and close network connections and clear cookies.

“Security Setup” Window

Touch

Setup Connections…

to open the “Network Connections” window. This window is used to map to a network drive. A mapped network drive permits easy access to embedded application files (Word, Excel, PowerPoint, etc.) and provides a location to save files. To further customize the installation, network drives containing compiled touchpanel project files can also be mapped.

“Network Connections” Window

To add a new network connection, touch

Add

.

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“Configure Network Connection” Window

To add a network drive, touch to browse for the new network connection.

1. Map this connection by selecting a drive letter from the

Map Drive Letter

drop box.

2. Enter a User Name and Password. the checkbox if so desired.

4. Touch to enable the new network connection and return to the

“Network Connections” window.

Once all changes to network connections have been completed, touch

OK

to return to the setup menu.

Touch Screen

When

Touch Screen

is touched, the calibration screen will be displayed. Touch the screen to begin the calibration process. If the screen is not touched within 10 seconds, the calibration sequence will stop and the screen will again display the setup menu.

If the screen is touched within the 10-second timeout, it displays a series of messages indicating that you should touch the red square in five places around the screen.

These messages will appear sequentially starting with “Touch the red square” at the top of the screen toward the upper left corner. Touch and hold the center of the red square to initiate calibration. The message will say “Hold…” for a few seconds, then change to “Lift off to proceed”. Touch the displayed squares as prompted everywhere they appear around the screen until the calibration is complete and you are returned to the setup menu.

NOTE:

When touching the screen during calibration, be as accurate as possible.

Use the tip of the included stylus. To cancel calibration and return to the setup menu without saving calibration data, ignore the “Touch the red square” message. After about 10 seconds, the setup menu will be displayed. If a USB keyboard is attached to the touchpanel, you can also press the Escape key (

Esc

) to cancel calibration and return to the setup menu.

NOTE:

The touchpanel’s calibration routine can also be accessed through Crestron

Toolbox if the touchpanel is connected to a control system via TCP/IP. From the

System Info page, select

Functions | Setup Mode…

. Select

Enter Calibration

Mode

to begin calibration.

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Update Panel

The

Update Panel

button permits the selection of the touchpanel program, a .vtz file. The

Project

tab of the “Project and Firmware” window (refer to illustration below) displays the

Current Loaded Project

and also has a

Load New Project

section.

Current Loaded Project

displays the

Name

and

Creation Time

of the current project.

In the

Load New Project

section, touch

Browse

and select the compiled project (i.e. the .vtz file) to be loaded from a network drive, USB device or flash drive. You can choose the location where your uncompressed project files will be stored. The default file location is the internal flash. Touch

Load

to uncompress the project file, place it in the destination selected in

Target Location to Load the Project to

and display it on the touchpanel.

NOTE:

If there is a mapped network drive on the touchpanel, the first time you select

Browse

, it may take some time for the “Browse” window to appear.

NOTE:

When selecting

Browse

, the contents of the “Recent” folder will not be available.

NOTE:

Projects can also be loaded via Crestron Toolbox.

NOTE:

If

External

is checked, the display list cannot be viewed via Crestron

Toolbox.

“Project and Firmware” Window (Project Tab)

The

Firmware

tab of the “Project and Firmware” window (refer to illustration on the following page) displays the

Current Loaded Firmware

and also has a

Load New

Firmware

section.

Current Loaded Firmware

displays the

Version

of the current firmware.

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In the

Load New Firmware

section, touch

Browse

and select the firmware file (i.e. the .csz or .zip file) to be loaded from a network drive, USB device or flash drive.

Touch

Load

to load the new firmware.

NOTE:

When selecting

Browse

, the contents of the “Recent” folder will not be available.

“Project and Firmware” Window (Firmware Tab)

Audio

The

Audio

button opens the “Audio Setup” window. Overall

All Audio

volume and balance controls and a

Mute

checkbox are available as well as volume and balance controls and

Mute

checkboxes for

Wave Out

and

Microphone In

. The

Microphone In

settings also include a

Boost

checkbox, which applies a 20 dB boost to the level of the microphone input. The key click sound can be enabled or disabled with the

Key

Click

On

and

Off

radio buttons.

Touching

Play Test

plays a short internal audio file. Changes to audio settings are made in real time.

“Audio Setup” Window

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Embed Apps (Embedded Applications)

The

Embed Apps

button opens a window that permits you to set internet security to different levels for different types of internet sites.

“Embedded Apps” Window

Three security levels (

High

,

Medium

and

Low

) can be selected for each of the three zones (

Internet

,

Local Intranet

, and

Trusted Sites

). The security levels are defined as:

High:

The safest way to browse, but also the least functional. Less secure features are disabled. Appropriate for sites that may have harmful content.

Medium:

Safe browsing and still functional. Prompts before downloading potentially unsafe content. Unsigned ActiveX controls will not be downloaded. Appropriate for most internet sites.

Low:

Minimal safeguards and warning prompts are provided. Most content is downloaded and run without prompts. All active content can run.

Appropriate for sites you absolutely trust.

Touch

Default

to restore the default security settings. By default, security is set to

Medium

for

Internet

and

Local Intranet

, and

Low

for

Trusted Sites

.

The “Embedded Apps” window also permits you to enable the popup windows

(child windows) that open when you are in Internet Explorer (not the popup windows of the embedded applications).

NOTE:

Refer to the Crestron website ( www.crestron.com

), online help Answer ID

4190, for information on the latest versions of the software.

Touch

Close

after all changes have been made. The touchpanel must be rebooted for

changes to take effect. Refer to “Save & Reboot Details” on page 39 for more

information.

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A list of trusted sites can be created and edited by touching

Add/Remove Trusted

Sites

. Touching this button will open the “Trusted Sites” window. From here, trusted sites can be added and edited. Sites are listed by domain name or IP address. Once all sites have been entered, touch

Close

.

“Trusted Sites” Window

NOTE: Save & Reboot

on the setup menu must be selected for Embedded Apps changes to take effect.

NOTE:

While browsing the Internet with the TPMC-8L, clicking on a link may cause a message box titled "Restrictions" to appear that contains the text "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator." If this message appears, checking

Enable Popup

Windows

in the “Embedded Apps” window may correct this error. Other restrictions may also cause this error, so this may not prevent all occurrences.

NOTE:

The TPMC-8L Multi-Language Pack allows the user to view documents written in any of 32 supported international languages by all the embedded apps in

the touchpanel. For details, refer to “Appendix: TPMC-8L Multi-Language Pack” on page 58.

NOTE:

The TPMC-8L supports automatic connection to the VNC server when the

VNC View application is opened. For automatic connection without having to enter the server location and password every time the VNC viewer is opened, launch the application and using a USB mouse, right-click on the VNC viewer window, then select

Save configuration info as…

.

NOTE:

Refer to the Crestron website online help Answer ID 4627, for information on how to set up the VNC viewer. Refer to Answer ID 3345 for information on how to program the MJPEG viewer. Refer to Answer ID 4640 for information about default paths for embedded applications and dynamic graphics.

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Biometric

The built in fingerprint scanner makes user identification easy. Up to 10 fingers can be scanned for each user. Each finger scan is able to trigger a join and/or an automated action (such as entering setup mode, wake, sleep, etc.).

Touching

Biometric

will display the “Biometric Configuration Properties” window.

New users can be enrolled from here and the resulting join and/or action for each finger can be edited. The

Enabled

button at the bottom of the window can be used to turn the fingerprint scanner on and off.

“Biometric Configuration Properties” Window (Users)

From the

Users

tab, touch

Add

(in the upper half of the window) to start the “Add

New User Wizard”.

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“Add New User Wizard” First Window

After entering a

User ID

and selecting which finger to scan, touch

Next

.

NOTE:

A valid

User ID

that does not already exist must be entered in order to move onto the next stage of enrollment. Only one

User ID

should be used per person.

“Add New User Wizard” Second Window

At the next window, touch

Start Enrollment

.

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You will be instructed to swipe or slide the selected finger over the sensor.

“Add New User Wizard” Window - Ready For Swipe

You will need to swipe or slide the selected finger over the sensor a few times and will see a count for how many swipes have occurred. For each swipe, you will see the scanned fingerprint.

“Add New User Wizard” Window - Showing Scanned Fingerprint

When scanning is complete you will see an “Enrollment Complete”. Touch

Next

to proceed.

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“Add New User Wizard” Window - Showing “Enrollment Complete” Message

The next window allows you to enter a user name, set a category (i.e. a user defined grouping such as “admin” or “guest”, etc.), join number and/or an automated action to associate with the finger scan. These can also be set later in the “Biometric

Management” window.

“Add New User Wizard” Window - Showing Options After Scanning

To scan another finger, touch

Swipe Another Finger

. When done, touch

Finish

to return to the “Biometric Configuration Properties” window.

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“Biometric Configuration Properties” Window - Showing New User ID and Scan Data

If more than one finger is to be enrolled, touch

Add

(in the lower half of the window). Touch

OK

to return to the setup menu or touch

Edit

(in the lower half of the window) to access the “User Biometric Information” window.

“User Biometric Information” Window

You can also touch

Test

to open the “Biometric Information” window, to practice finger swipes and verify identities. Refer to illustration on the following page.

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“Biometric Information” Window

If the finger swipe matches one in the touchpanel’s database, it will show an

“Identification Match Found” message along with the matching

Unique ID

,

Name

and

Finger

.

“Biometric Information” Window - Showing Match Found

If the finger swipe does not match one in the touchpanel’s database, it will show an

“Identification No Match Found” message.

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“Biometric Information” Window - Showing No Match Found

If the touchpanel is unable to read the finger swipe, it will show a message indicating the type of error. In the example below, it shows the “Swipe Too Short” message.

“Biometric Information” Window - Showing Swipe Error

Touch

OK

at any time to return to the “Biometric Configuration Properties” window.

From the

Categories

tab of the “Biometric Configuration Properties” window, you can add, edit or remove categories.

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“Biometric Configuration Properties” Window (Categories)

To create a new category, touch

Add

to open the “Category Biometric Information” window.

“Category Biometric Information” Window

Touch

OK

to accept (or touch

CANCEL

to cancel) and return to the “Biometric

Configuration Properties” window.

From the

Events

tab of the “Biometric Configuration Properties” window, you can add, edit or remove events.

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“Biometric Configuration Properties” Window (Events)

Crestron

TPMC-8L

Touching the down arrow will open a drop down list of events.

“Biometric Configuration Properties” Window - Showing Event List (Events)

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The following are the events that can be selected:

1.

Error:

An error occurred while trying to identify the swiped finger. It could be any of the events listed below from #6 through #13.

2.

Finger detected:

A finger has been detected and identification will start.

3.

Identifying:

The sensor is in the process of identifying.

4.

Match:

Identification has completed and a match has been found.

5.

No-match:

Identification has completed and no match was found in the user database.

6.

Surface dirty:

The surface is too dirty for identification.

7.

Swipe too far left

8.

Swipe too far right

9.

Swipe too fast

10.

Swipe too little pressure

11.

Swipe too short

12.

Swipe too skewed

13.

Swipe too slow

Select the event you wish to edit and touch

Edit

to open the “Event Biometric

Information” window.

“Event Biometric Information” Window

Touch

OK

to accept (or touch

CANCEL

to cancel) and return to the “Biometric

Configuration Properties” window. Then touch

OK

to return to the startup menu.

In actual use, a popup window will appear showing if a match was found, if a match was not found or if the scan was no good (for example, too short).

Crestron Toolbox includes a utility that will allow the database from one TPMC-8L to be shared with another, by backing up the database from one touchpanel and restoring it to another. From Toolbox, select

Functions | Biometric Data…

to open the utility, as shown in the illustration on the following page.

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“Biometric Data” window in Toolbox

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Hard Buttons

Touching

Hard Buttons

will display a screen that provides visual feedback for all button presses. Pressing any of the buttons will result in its corresponding number on the screen illuminating in yellow. By default, hard key number 1 toggles the onscreen keyboard on and off. However, this can be disabled using the

Keyboard

button on the

Hard Buttons

screen. Hard key number 1 can then be used like any of the other buttons. If disabled, it will use the VisionTools

® assignment.

Pro-e (VT Pro-e) project

NOTE:

The hard keys in the column on the left side of the touchpanel screen are numbers 1 through 8 (top to bottom). The hard keys in the column on the right side of the touchpanel screen are numbers 9 through 16 (top to bottom).

NOTE:

Pressing hard keys 1 and 9 for more than four seconds will force the unit to shut down.

Buttons are programmed using VT Pro-e.

Touch

Close

to return to the setup menu.

“Hard Buttons” Window

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Keyboard

Touch

Keyboard

to display the on-screen keyboard.

The on-screen keyboard can be used in an identical manner to a physically connected keyboard. It can be used in any of the embedded applications, for example, to enter a web address or to enter data into a spreadsheet, etc.

The on-screen keyboard also has a few special keys:

Right click: simulates right-click of mouse

Size: toggles on-screen keyboard size (small, medium, large)

Keyboard translucence down: decreases keyboard translucence

Keyboard translucence up: increases keyboard translucence

On-Screen Keyboard

The initial position of the on-screen keyboard is determined by the VT Pro-e program or SIMPL Windows settings. The on-screen keyboard will default to its largest size.

In use, when the on-screen keyboard is moved and/or resized and then closed, it will re-open in the same position it was in and at the same size it was when closed. This position and size will remain in memory until the touchpanel is re-booted or it is reset by the SIMPL Windows program. After reboot, the position of the on-screen keyboard will revert to the defaults set in the VT Pro-e or SIMPL Windows program.

The size will revert to the largest as determined by the firmware installed in the touchpanel.

Exit the on-screen keyboard by selecting

File | Exit

or by touching the “X” close button in the upper right corner of the keyboard window. If hard key number 1 has the keyboard enabled, you can also exit the keyboard by using hard key number 1, a reserve join number in VT Pro-e or a device extender in SIMPL Windows.

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Diagnostic

Touch

Diagnostic

to display the firmware version number, view

Installed Packs

and to reset the end user license from the “Diagnostics” window.

“Diagnostics” Window

Reset CTP Port

resets the default value of the CTP port to 41795, for terminal connection using Crestron Toolbox.

To configure the appearance of popup messages and biometric messages, touch

Configure Messages

. The “Message Configurations Properties” window will open.

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“Message Popup Configuration” Window

There are three types of

Network

popup messages. Following are definitions of each message type:

Connected:

A green popup message appears when the panel is connected to the control system.

Checking Connection:

A yellow popup message appears when the panel is experiencing network issues.

Disconnected, Trying to Reconnect…:

A red popup message appears when the panel loses connection with the control system.

A control for popup message

Translucence

is also provided. Translucence ranges from 25% to 100%, with a default value of 90%.

The

Default

button restores the original

Screen Position

and

Translucence

settings, as well as enabling display of

Network

messages. A

Test Message

button lets you see the changes to popup message position and translucence. Touch

Close

to close the popup window.

NOTE:

The default value for

Screen Position

is

Lower Left

.

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Ethernet Details

The Ethernet portion of the setup menu allows configuration of the touchpanel settings for Ethernet communications.

The Crestron Swirl logo at the top of the Ethernet portion of the setup menu illuminates to indicate the status of your connection to the control system(s):

Green Connected

Yellow Network trouble

Orange Connected to some but not all of the control systems (listed in IP table)

Red Not connected to any control system (listed in the IP table)

Adapters

Touch

Adapters

to access the “Ethernet Setup” window. To save any changes, use the

Save & Reboot

button on the setup menu. The Ethernet address and mask are displayed on this screen.

“Ethernet Setup” Window

Touch

Configure

to open the “Local Area Connection Properties” window. This window displays the connection and related required items.

NOTE:

When configuring an adapter, only one item can be modified at a time. For example, to modify an IP address and also change authentication, touch

Configure

and modify the IP address, then touch

OK

(you must return to the “Ethernet Setup” window). Touch

Configure

again, change authentication, then touch

OK

. The order in which modifications are performed does not matter.

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NOTE:

Refer to the Crestron website ( www.crestron.com

), online help Answer ID

4628, for information on how Windows switches between wired Ethernet communications and Wi-Fi.

“Local Area Connection Properties” Window

The TPMC-8L is already configured for DHCP. To establish static processing or to switch between DHCP and static IP, use the

General

tab of the “Local Area

Connection Properties” window (refer to illustration above), select

Internet

Protocol (TCP/IP)

and touch

Properties

.

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“Internet Protocol (TCP/IP) Properties” Window

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TPMC-8L

Transmission Control Protocol/Internet Protocol (TCP/IP) is a set of protocols that defines how to transfer data between two computers. TCP monitors and ensures correct transfer of data. IP receives the data from TCP, breaks it up into packets, and ships it off to a network. The IP address is a unique number consisting of four parts separated by dots, e.g., 165.113.245.2.

Dynamic Host Configuration Protocol (DHCP) is a protocol for assigning dynamic

IP addresses to devices on a network. With dynamic addressing, a device can have a different IP address every time it connects to the network. In some systems, the IP address of the device can even change while it is still connected. DHCP also supports a mix of static and dynamic IP addresses.

Dynamic addressing simplifies network administration because the software keeps track of IP addresses rather than requiring an administrator to manage the task. New computers can be added to a network without manually assigning each one a unique

IP address.

IP Table

Touch

IP Table

on the setup menu to open the “IP Table Setup” window.

Edit, remove or enter a control system’s IP address in the IP table to enable communication between the touchpanel and a control system. The touchpanel can communicate with multiple control systems.

For more information on IP tables, refer to the latest version of the Crestron 2-Series

Control Systems Reference Guide (Doc. 6256), which is available from the Crestron website ( www.crestron.com/manuals ).

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“IP Table Setup” Window

The IP ID is the ID number that is used to identify the touchpanel in the control system’s IP table. The IP ID should match the IP ID set in the SIMPL Windows program.

Identity

Touch

Identity

to open the “Network ID” window. The “Network ID” window displays the hostname and workgroup that identify the touchpanel on the network.

The hostname may be used when transferring a program over Ethernet using

Crestron Toolbox. This window permits editing of the hostname and workgroup.

“Network ID” Window

NOTE:

The hostname is required for Ethernet communication.

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Sharing

Touch

Sharing

to open the “Configure Shared Folders” window. This window is used to set up shared folders. Sharing enables remote computers to view and/or modify files stored on the touchpanel.

“Configure Shared Folders” Window

Touch

Add New Share…

to browse and add directories with permission to read only or read/write. Touch

Close

after adding all folders to be shared.

NOTE:

For security reasons, there is no persistence of the shared drive(s) after the panel is rebooted.

Screen Brightness Details

The

Screen Brightness

can be varied from 0 to 100. To increase the brightness, touch

Up

. To decrease the brightness, touch

Down

.

Use the controls to adjust the brightness level of the current brightness as well as the

High Level

,

Medium Level

and

Low Level

presets. Touch

Low

,

Med

or

High

to check each level.

Light Sensor Details

With Auto Brightness set to

On

, the internal light sensor adjusts the display brightness level to accommodate for the ambient lighting conditions. If the light level is above the threshold, the brightness changes to the high setting; if the light level is below the threshold, the brightness changes to the low setting.

With

Auto Brightness

set to

Off

, the screen brightness is determined by the

Screen

Brightness

controls.

Use the

Threshold

controls to set the level at which the

Auto Brightness

, if set to

On

, will adjust screen brightness.

Hardkey Backlight Details

Use the

Down

and

Up

buttons to adjust the brightness of the button lights on the bezel. The buttons allow a brightness range from 0 to 100%.

Standby Details

The

Standby

function turns off the backlight when the touchpanel is inactive for a specified time. Use the

Up

and

Down

buttons to set the

Standby

from 0 through 120 minutes, where 0 disables the timeout. Touch the screen to reactivate the touchpanel

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Isys i/O™ 8.4” Touchpanel Media Center from standby mode. When the touchpanel is reactivated, the last screen to be displayed reappears.

NOTE:

The pushbuttons will still function when the touchpanel is in standby mode but will not cause it to awaken from standby. You must touch the screen to reactivate the touchpanel.

Ethernet Status Details

The

Ethernet Status

section of the setup menu has an indicator to show when the

TPMC-8L is connected via its

LAN

port. IP and Mac addresses are also shown.

Save & Reboot Details

To save any changes and reboot the touchpanel, touch

Save & Reboot

, located in the lower right section of the setup menu.

Exit Details

Touch

Exit

to leave the setup menu and return to the project. If no project has been loaded, the touchpanel will display an error message and return to the setup menu.

Mounting Options

The TPMC-8L touchpanel installs simply and cleanly into existing or newly constructed walls with an assortment of pre- and post-construction mounting options.

All mounting options are provided separately from the actual touchpanel. Refer to the following table for a complete list of mounting options and respective Installation

Guides for this touchpanel.

Mounting Options for the TPMC-8L

PRE-CONSTRUCTION*

OPTION

Back Box Kit

Pre-Construction Mount

Kit

Mud Mount Kit

(accessory)

Trim Mount Kit

(accessory)

-

-

POST-CONSTRUCTION**

OPTION

MODEL NUMBER DOCUMENT

NUMBER

-

-

BB-8L

PMK-8L

6589

6590

-

Wall Mount Kit – Mud

Wall Mount Kit – Trim

TMK-8L

WMKM-8L

WMKT-8L

6592

6591

6592

* Pre-construction refers to framed walls prior to hanging drywall.

** Post-construction refers to framed walls with drywall hung.

NOTE:

There is also a rack mount kit (RMK-8L) available for the TPMC-8L. Refer to the latest version of the RMK-8L Installation Guide (Doc. 6596).

If the BB-8L or PMK-8L are to be used and a touchpanel is not available, the installer can either leave the hole in the mounting surface open (if permitted by local building codes) or attach the cover plate supplied with the mounting kit.

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Touchpanel Mounting

Tools Required: #2 Phillips tip screwdriver

1. If the cover plate is attached, use a #2 Phillips screwdriver to loosen and remove the four screws and plate.

2. Connect all required cables to the touchpanel. Refer to “Hardware Hookup” which starts on page 41 for details.

3. Insert the touchpanel (without its bezel) into the mounting option and align the four screw holes.

4. Insert and tighten the four supplied screws (finger tight and then using a #2

Phillips screwdriver, tighten an additional 1/8-turn).

5. Cover the mounted unit with the bezel. Refer to illustration below.

Exploded View for Mounting the TPMC-8L in the Optional BB-8L Back Box

BB-8L

DRYWALL

TPMC-8L

TPMC-8L

MOUNTING SCREWS

(4) #04-40 X 2"

Touchpanel Removal

If it is necessary to remove the touchpanel after it has been installed into a mounting surface, complete the following steps in the order provided to remove the touchpanel. The only tool required is a #2 Phillips tip screwdriver.

1. Lift the bezel off the touchpanel. Do not apply excessive pressure to the touchscreen.

2. Loosen and remove the eight screws that secure touchpanel to the mounting option in use.

3. Using equal pressure, carefully remove the touchpanel from the opening.

4. If necessary, secure and label the attached cables before disconnecting them from the back of the touchpanel.

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TPMC-8L

Ventilation

Connect the Device

Isys i/O™ 8.4” Touchpanel Media Center

Hardware Hookup

The TPMC-8L should be used in a well-ventilated area.

To prevent overheating, do not operate this product in an area that exceeds the environmental temperature range listed in the table of specifications. Consideration must be given if installed in a closed or multi-unit rack assembly since the operating ambient temperature of the rack environment may be greater than the room ambient temperature. Contact with thermal insulating materials should be avoided on all sides of the unit.

Make the necessary connections as called out in the illustration that follows this paragraph. Apply power after all connections have been made.

When making connections to the TPMC-8L, use Crestron power supplies for Creston equipment.

Hardware Connections for the TPMC-8L

DO NOT REMOVE LABEL

THIS PORT IS FOR

FACTORY USE ONLY

24 VDC:

24 VOLT DC

POWER INPUT

AUDIO OUT:

BALANCED/

UNBALANCED

STEREO LINE

LEVEL OUTPUT

LAN:

10BaseT/100BaseTX

HIGH SPEED

ETHERNET

USB (2):

KEYBOARD,

MOUSE, MASS

STORAGE OR

OTHER WIRED

DEVICES

CAUTION:

Do not apply excessive pressure to the touchscreen display during handling. Doing so can crack the screen and damage the touchpanel.

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A balanced/unbalanced audio output is provided, utilizing a five-pin terminal block connector. For connection details, refer to the following table and diagrams.

Audio Connections

SIGNAL

NAME

BALANCED

AUDIO

OUTPUT

+

-

1 +

1 -

UNBALANCED

AUDIO

OUTPUT

1 + Out

Open

+ 2 + 2 + Out

Typical Balanced/Unbalanced Outputs

Balanced

Output

1 2

+ -

G

+ -

Shield

+

+

Chan 2

AMP

Chan 1

Unbalanced

Output

1 2

+ -

G

+ -

+

+

Chan 2

AMP

Chan 1

Recommended Cleaning

Keep the surface of the touchscreen free of dirt, dust or other materials that could degrade optical properties. Long-term contact with abrasive materials can scratch the surface, which may detrimentally affect image quality.

For best cleaning results use a clean, damp, non-abrasive cloth with any commercially available non-ammonia glass cleaner. Bezels may not provide a complete watertight seal. Therefore, apply cleaning solution to the cloth rather than the surface of the touchscreen. Wipe touchscreen clean and avoid getting moisture beneath the bezels.

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Programming Software

Have a question or comment about Crestron software?

Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website. To post a question or view questions you have submitted to Crestron’s True Blue Support, log in at http://support.crestron.com

.

First-time users will need to establish a user account.

Configuration Manager

Earliest Version Software Requirements for the PC

NOTE:

Crestron recommends that you use the latest software to take advantage of the most recently released features. The latest software is available from the Crestron website.

Crestron has developed an assortment of Windows

-based software tools to support a controlled system. For the minimum recommended software versions, visit the

Version Tracker page of the Crestron website ( www.crestron.com/versiontracker ).

Programming with Crestron SystemBuilder

Crestron SystemBuilder is the easiest method of programming but does not offer as much flexibility as SIMPL Windows. For additional details, download

SystemBuilder from the Crestron website and examine the extensive help file.

Programming with SIMPL Windows

NOTE:

While SIMPL Windows can be used to program the TPMC-8L, it is recommended to use SystemBuilder for configuring the system.

SIMPL Windows is Crestron’s premier software for programming Crestron control systems. It is organized into two separate but equally important “Managers”.

Configuration Manager is the view where programmers “build” a Crestron control system by selecting hardware from the

Device Library

.

To incorporate the TPMC-8L into the system, drag the TPMC-8L from the

Touchpanels | Touchpanels (Ethernet) folder of the

Device Library

and drop it in the

System Views.

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Locating the TPMC-8L in the Device Library

Crestron

TPMC-8L

The system tree of the control system displays the device in the appropriate slot with a default IP ID as shown in the following illustration.

C2Net Device, Slot 8

Additional TPMC-8L devices are assigned different IP ID numbers as they are added.

If necessary, double click a device to open the “Device Settings” window and change the IP ID, as shown in the following figure.

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“TPMC-8L Device Settings” Window

Program Manager

Multi-mode objects offer highperformance programming!

The ID code specified in the SIMPL Windows program must match the IP

ID of each unit.

Program Manager is the view where programmers “program” a Crestron control system by assigning signals to symbols. The symbol can be viewed by double clicking on the icon or dragging it into

Detail View

. Each signal in the symbol is described in the SIMPL Windows help file (

F1

).

Programming with VisionTools Pro-e

Touchpanel screens should be created in VisionTools Pro-e (VT Pro-e) to allow accessing the embedded applications, switching of source signals to desired outputs as well as selection of the system mode. There are no special programming requirements to use the functions of the TPMC-8L in a room-control system.

Multi-Mode Objects

The single most-advanced VT Pro-e high-performance programming technique involving the TPMC-8L is the concept of multi-mode objects. A multi-mode object

(i.e. button, legend, etc.) is an object drawn on a VT Pro-e page that can have one or more active and inactive visible settings (

modes

).

For examples, refer to www.crestron.com/exampleprograms and search for multimode object examples. This file contains the VT Pro-e touchpanel files and SIMPL

Windows files that illustrate the high-performance capabilities of multi-mode objects.

WAV File Audio Messages

The TPMC-8L touchpanels are capable of playing audio messages as system prompts and responses. These files are recorded as WAV files on a PC using an audio utility such as Sound Recorder that is packaged with Microsoft Windows

95/98/Me/XP/NT/2000/Vista™. Files from other sources may also be converted to an acceptable format by using this or a similar utility. Many other audio utilities are available commercially or as shareware. The TPMC-8L touchpanels accept the following WAV file format:

PCM, 8 & 16 bit, 8 – 44.1 kHz, mono & stereo

. For

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more information about how to use Sound Recorder, refer to its User’s Guide and extensive help information provided with the software. Also refer to the help file in

VT Pro-e to learn how to use its audio tool, Sound Manager, to attach WAV files to a touchpanel project.

Pre-recorded WAV files for voice prompts and responses are available from

Crestron. These files can be stored into and programmed for use in the touchpanel directly or may be edited with the Sound Recorder. For example, the individual files can be combined to create custom messages.

NOTE:

Touchpanel WAV files can be obtained from the Wave LC Library of the

Crestron FTP site.

Bit Depth and File Size

A balance of performance and quality can be achieved by using VT Pro-e to configure the size of graphics in a project. Read this section to learn about bit depth and how to maximize the quality and performance of a TPMC-8L project.

Bit depth refers to the number of memory bits used to store color data for each pixel in a raster image. A touchpanel raster image consists of a rectangular grid of picture elements (pixels). Each pixel uses the same amount of memory to store its color data.

The amount of memory is called the bit depth of the image.

Greater bit depths are required to represent finer gradations of color. Increasing bit depth necessarily increases file size. A black and white drawing requires only one bit per pixel to store all the available color information. Using a 32-bit per pixel bit depth for a black and white image increases the file size 32 times without adding anything to the black and white image quality.

In an 8-bit per pixel system, the associated 8-bits of video memory for every screen pixel contain a value referring to a location in an 8-bit color table. In this way any one of the specific 256 color table locations is assigned to a pixel.

A 16-bit highcolor system is considered sufficient to provide life-like colors. It is encoded using 5-bits to represent red, 5-bits to represent blue and (since the human eye is more sensitive to the color green) 6-bits to represent 64 levels of green. These can therefore be combined to provide 65,536 mixed colors (32 x 32 x 64 = 65,536).

In a 24-bit graphics display, the video memory allocates 24 bits for each pixel on the screen enabling each pixel to take on any one of a possible 16.7 million colors. Each

24-bit value is composed of 8-bits for red, 8-bits for green and 8-bits for blue. These triplets of 8-bit values are also referred to as the red, green and blue color planes. A

24-bit image is actually composed of three component images which combine to create the truecolor picture. The reason this is called truecolor is that this is near the maximum number of colors the human eye is able to detect.

Truecolor images are sometimes represented by a 32-bit value. The extra 8-bits do not enhance the precision of the color representation but act as an alpha channel that represents pixel translucence. The 32-bit truecolor has become popular on the computer desktop to provide effects such as translucent windows, fading menus and shadows.

In graphics intensive applications such as touchpanels, raising or lowering the color depth of the displayed graphics can achieve a balance of performance and quality.

Lower color depths do not require as much frame buffer memory or display bandwidth, allowing them to be generated and displayed more quickly. Increasing color depth results in higher color quality at the expense of display speed and responsiveness. By using mostly 8-bit or 16-bit graphics and holding the 32-bit graphics to a minimum (e.g. for a family photo, etc.), you can create a sophisticated

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Isys i/O™ 8.4” Touchpanel Media Center project that will fit in the memory space provided and have the touchpanel remain very responsive.

Relationship of Bits to Colors

NUMBER OF BITS

1 bit

2 bits

4 bits

8 bits

16 bits

24 bits

32 bits

NUMBER OF COLORS

Black and White

4 Colors

16 Colors

256 Colors

65,536 Colors (Highcolor)

16.7 million Colors (Truecolor)

16.7 million Colors plus Transparency

When creating a VT Pro-e project you can elect to compress and reduce the image size in the “Page Properties” window for the entire page and/or perform the same function of reducing the image size using the “Image Properties” window. A reduction in image size will save a considerable amount of memory space for your project.

In VT Pro-e, the

Compress

checkbox permits the image to be compressed when compiling. The

16 Bits

checkbox converts a 24-bit or 32-bit image to 16 bits. This conversion to a 16-bit image may cause the loss of some subtle shading. To compensate for this, use the dithering to simulate the original shading. Check your image with each of the available dithering types to determine which will deliver the best quality image.

Dithering type selection can be accessed from the “Page Properties” or “Image

Properties” windows in VT-Pro-e. Refer to the following illustrations.

VT Pro-e “Page Properties” Window – Bit Depth Selection VT Pro-e “Image Properties” Window – Bit Depth Selection

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MultiByte International Characters

Most languages use a single byte of eight bits to represent a character, e.g. English,

French, German, Hebrew, Russian, Thai, etc.

Multibyte character fonts require more than the usual eight bits to specify a character. This occurs when a language has more than 256 characters (2

8

) in a font.

For example, Chinese fonts contain several thousand characters. Other multibyte languages include Japanese and Korean.

There are two separate applications with multibyte characters – static text on buttons and indirect text on buttons. No Isys i/O touchpanel firmware changes are required in either case.

Indirect text on a button is entered in VT Pro-e and the actual string to be displayed is entered in SIMPL Windows. As of this publication date only completely single byte or completely multibyte strings may be entered or they will not be compiled correctly in SIMPL Windows. In other words, you cannot enter Chinese characters interspersed with numbers. You can enter Chinese characters or numbers in separate strings or you can pad each number with “\x00” to make it multibyte and then combine it with Chinese characters in the same string.

Of course you can always use the workaround of showing a graphic that displays the string but it is not dynamic. To compile and use multibyte characters it is essential that the operating system understand the language. Windows XP and Vista are available in many international languages and add-on software is available for other versions of Windows.

Embedded Applications

A number of third-party or in-house applications are embedded in a VT Pro-e

TPMC-8L project. (Refer to illustration on the following page.)

Adobe Reader

Microsoft Excel Viewer

Microsoft Internet Explorer

Microsoft Word Viewer

MJPEG Viewer

NetMeeting

PowerPoint Viewer

Real Player

Remote Desktop

VNC Viewer

Windows Media Player

WordPad

The embedded applications have the following features:

All embedded applications listed in the VT Pro-e

ProjectView

workspace are created by default for a new TPMC-8L project.

All applications are created at project-level – one instance per project.

The static position and size of each application can be viewed from any page.

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Four analog joins can be assigned to each application to dynamically change position and size.

One digital feedback join or one analog join can be assigned to dynamically show/hide an application.

Embedded Applications in ProjectView

Right-click on any of the applications in the

Project View

and select

Properties

to open the “Embedded Application Property” window (refer to illustration on the following page). This window permits a choice of positions on the screen, assignment of an analog touch join type and number and a show/hide join number.

Defaults for Embedded Windows Applications

Use the

Default Path

text box in the “Embedded Applications Properties” window to enter the default document for the application.

Edit the

Default Position and Size

in the “Embedded Application Properties” window to point to your new location.

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Sample of an “Embedded Application Properties” Window

Crestron

TPMC-8L

Programming Embedded Windows Applications

The following diagram is an example of a basic SIMPL program that enables you to open/close an embedded application. The example program is discussed following the diagram.

TPMC-8L (Digitals)

The example has Join #10 assigned to a button that is used to toggle the state of

Internet Explorer. Press10 is routed to the clock line of a Toggle symbol. The output of the toggle is routed to fb11. Join #11 is referred to as the "Open/Close State

Digital Join.” The feedback signal of the Open/Close State Digital Join is used to

Open/Close the application. In this example, when fb11 goes high, Internet Explorer opens, and when fb11 goes low, Internet Explorer closes. However, since the

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Isys i/O™ 8.4” Touchpanel Media Center application can also be closed by pressing the "X" in the upper right hand corner of

Internet Explorer, we must keep the logic synchronized. If we do not, the toggle will get out of sync. Similarly, using the reserved join to launch the embedded application would result in the application being open, but the state of the toggle remaining low, so a one-shot is used to set the state of the toggle if the embedded application is opened in this way.

For example, the user presses button #10 and the output of the toggle

(<

Open/Close_IE_FB

>) is high. If the user presses the "X" on IE, IE closes. The next time they touch button #10, <

Open/Close_IE_FB

> will go low, which tries to close the application. However, the application is already closed. We need to reset the state of the toggle to keep in sync with the actual state of the application.

The “Press” signal of the Open Close State Digital Join can be used to know the true state of the application. When Press11 goes high, in this example, IE is open. When

Press11 goes low, IE is closed. Here, we use the falling edge of Press11 through a

One-Shot to reset the state of the Toggle symbol. Now the toggle is properly synchronized if the user closes the application from the panel itself.

Example Program

An example program for the TPMC-8L is available from the Crestron website

( www.crestron.com/exampleprograms ).

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Uploading and Upgrading

Crestron recommends using the latest programming software and that each device contains the latest firmware to take advantage of the most recently released features.

However, before attempting to upload or upgrade it is necessary to establish communication.

Establishing Communication

Use Crestron Toolbox for communicating with the TPMC-8L; refer to the Crestron

Toolbox help file for details. There is a single method of communication: TCP/IP communication.

NOTE:

Required for operation with a Crestron control system.

Ethernet Communication

SIMPL Windows

VisionTools Pro-e

PC RUNNING

CRESTRON TOOLBOX

ETHERNET

TPMC-8L

The TPMC-8L connects to PC via Ethernet: the ,

Subnet mask

and

Default gateway

of the TPMC-8L in

the “Internet Protocol (TCP/IP) Properties” window (refer to “Ethernet

Details” which starts on page 34).

2. Confirm Ethernet connections between TPMC-8L and PC.

3. Use the Address Book in the Crestron Toolbox to create an entry for the

TPMC-8L with the TPMC-8L’s TCP/IP communication parameters.

4. Display the “System Info” window (click the

TPMC-8L entry.

icon) and select the

Programs, Projects and Firmware

Program, project or firmware files may be distributed from programmers to installers or from Crestron to dealers. Firmware upgrades are available from the Crestron website as new features are developed after product releases. One has the option to upload programs and projects via the programming software or to upload and upgrade via the Crestron Toolbox. For details on uploading and upgrading, refer to the SIMPL Windows help file, VT Pro-e help file or the Crestron Toolbox help file.

If a SIMPL Windows program is provided, it can be uploaded to the control system using SIMPL Windows or Crestron Toolbox.

Upload the VT Pro-e file to the touchpanel using VT Pro-e or Crestron Toolbox. If loading a project to a touchpanel that has an external compact flash slot, please use

Crestron Toolbox.

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Check the Crestron website to find the latest firmware. (New users may be required to register to obtain access to certain areas of the site, including the FTP site.)

Upgrade TPMC-8L firmware via Crestron Toolbox.

1. Establish serial or TCP/IP communications with the TPMC-8L and display the “System Info” window.

2. Select to upgrade the TPMC-8L firmware.

Program Checks

Be sure to use the Crestron Toolbox to create the TPMC-8L IP table.

1. Select .

2. Add, modify or delete entries in the IP table. The TPMC-8L can have only one IP table entry.

3. A defined IP table can be saved to a file or sent to the device.

Edit the control system’s IP table to include an entry for the TPMC-8L. The entry should list the TPMC-8L’s IP ID (specified on the TPMC-8L’s IP table) and the internal gateway IP address 127.0.0.1.

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Operation

Power Modes

The TPMC-8L has three power modes: On, Standby and Off. Refer to the following table for details.

TPMC-8L Power Modes

POWER MODE DETAILS

On

Standby

Normal operating mode.

Backlight is turned off but processor is still on and pushbuttons are still functional.

Initiated with

Standby

function from the setup menu.* Touch the screen to reactivate the TPMC-8L from standby mode.

Off All power is off. The TPMC-8L is off when no power is applied to the 24 V DC input.

* Standby mode can also be initiated using a reserve join number in VT Pro-e and the Device Extender function in SIMPL Windows. For details, refer to the respective help files in these programs.

NOTE:

When power is first applied to the touchpanel, the BIOS screen (white text on black background) will be upside down. This will only occur during boot up.

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Security Infrastructure

Since the TPMC-8L does not use a traditional hard drive but rather an image that gets restored every time the touchpanel is rebooted, any virus infection is cleared immediately after a reboot. However, using the currently available tools and techniques, Crestron has provided an infrastructure that protects against possible virus infections.

1. Executables/Scripts brought in on external media

The implementation of the TPMC-8L has restrictions on starting any application or script. The only applications that can be started are those allowed by Crestron and these can only be started from the Crestron project.

Program/Script

The browser is customized in such a way that files cannot be downloaded. The only files the browser can open are the files it has plug-ins for, such as PDF, etc.

The user cannot change the options, as this dialog box has been disabled.

3. Browser Hijack and Browser vulnerability

Crestron has patched all currently known hijacks and vulnerabilities. Future updates can be downloaded from the Crestron website.

Viruses

There is no e-mail client installed on the TPMC-8L, so email-based viruses cannot be executed.

5. Viruses that attack web/FTP servers

The TPMC-8L does not run a web or FTP server and is therefore not listening to port 21 or 80. The only ports the system listens to are the ports registered to

Crestron.

6. Virus from other machines on the network

Since drives on the TPMC-8L can be shared on the network, it is possible that a virus can write itself to files/folders on these shares. Our recommendation therefore is to share as "Read-Only," so that viruses cannot attach themselves to files on the TPMC-8L.

7. ActiveX and Java

The TPMC-8L has ActiveX disabled and has no Java Virtual Machine installed.

These applets cannot run on the TPMC-8L.

NOTE:

While browsing the Internet with the TPMC-8L, clicking on a link may cause a message box titled "Restrictions" to appear that contains the text "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator." If this message appears, checking Enable Popup

Windows in the “Embedded Apps” section of the setup menu may correct this error.

Other restrictions may also cause this error, so this may not prevent all occurrences.

NOTE:

Security settings and restrictions can be changed via the

Embed Apps

button on the setup menu. Refer to “Embed Apps (Embedded Applications)” which starts on page 18 for details.

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Problem Solving

Troubleshooting

The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative.

TPMC-8L Troubleshooting

TROUBLE POSSIBLE CAUSE(S)

Cannot upload VT

Pro-e project or firmware from

Toolbox.

TPMC-8L is off or has no power.

No IP address configured/obtained on the TPMC-8L.

TPMC-8L does not show feedback and/or does not control any devices.

TPMC-8L boots up in setup screens every time.

No IP address configured/obtained on the TPMC-8L.

Invalid control system IP address / IP ID set up on TPMC-8L.

Invalid VT Pro-e project or no VT Pro-e project is loaded.

CORRECTIVE ACTION

Verify that TPMC-8L has power and is on or in standby mode.

Refer to “Ethernet Details” which starts on page 34 to

define IP addresses. If the

TPMC-8L is set up to use

DHCP (not recommended), you can use the IP section of the “Ethernet Setup” window box to verity the IP address provided. If the number is invalid for your subnet or no number is present, verify that the DHCP server is working properly.

Refer to “Ethernet Details” which starts on page 34 to

define IP addresses. If the

TPMC-8L is set up to use

DHCP (not recommended), you can use the IP section of the “Ethernet Setup” window box to verity the IP address provided. If the number is invalid for your subnet or no number is present, verify that the DHCP server is working properly.

The IP address (or host name) for the control system is invalid or the IP ID does not match the one defined in the

SIMPL program. Refer to “IP

Table” which starts on page

36 to define IP addresses.

Load/reload VT Pro-e project using the Toolbox.

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Reference Documents

The latest version of all documents mentioned within the guide can be obtained from the Crestron website ( www.crestron.com/manuals ). This link will provide a list of product manuals arranged in alphabetical order by model number.

List of Related Reference Documents

DOCUMENT TITLE

2-Series Control Systems Reference Guide

BB-8L Wall Mount Back Box

MMK-8L & WMKM-8L Mud Mount Kits

PMK-8L Pre-Construction Mount Kit

RMK-8L Rack Mount Kit

TMK-8L & WMKT-8L Trim Ring Mount Kits

Further Inquiries

If you cannot locate specific information or have questions after reviewing this guide, please take advantage of Crestron's award winning customer service team by calling Crestron at 1-888-CRESTRON [1-888-273-7876].

You can also log onto the online help section of the Crestron website

( www.crestron.com/onlinehelp ) to ask questions about Crestron products. First-time users will need to establish a user account to fully benefit from all available features.

Future Updates

As Crestron improves functions, adds new features and extends the capabilities of the TPMC-8L, additional information may be made available as manual updates.

These updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision.

Check the Crestron website periodically for manual update availability and its relevance. Updates are identified as an “Addendum” in the Download column.

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Appendix: TPMC-8L Multi-Language Pack

The TPMC-8L Multi-Language Pack adds support for 32 international languages in addition to the default English language support in the TPMC-8L. This allows the user to view documents written in those languages by all the embedded apps in the touchpanel.

The 32 international languages added by the Multi-Language Pack are:

Arabic, Chinese (simplified), Chinese (traditional), Croatian, Czech, Danish, Dutch,

Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic,

Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish,

Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish and

Turkish.

The Multi-Language Pack is available as a special firmware build

(TPMC-8X_MLP_1.0.zip or later) for the TPMC-8L. For details on how to upgrade

firmware, refer to “Programs, Projects and Firmware” which starts on page 52.

NOTE:

Once installed, the TPMC-8L Multi-Language Pack cannot be removed without sending the TPMC-8L back to Crestron.

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Software License Agreement

This License Agreement (“Agreement”) is a legal contract between you (either an individual or a single business entity) and

Crestron Electronics, Inc. (“Crestron”) for software referenced in this guide, which includes computer software and as applicable, associated media, printed materials and “online” or electronic documentation (the “Software”).

BY INSTALLING, COPYING OR OTHERWISE USING THE SOFTWARE, YOU REPRESENT THAT YOU ARE AN

AUTHORIZED DEALER OF CRESTRON PRODUCTS OR A CRESTRON AUTHORIZED INDEPENDENT PROGRAMMER

AND YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF

THIS AGREEMENT, DO NOT INSTALL OR USE THE SOFTWARE.

IF YOU HAVE PAID A FEE FOR THIS LICENSE AND DO NOT ACCEPT THE TERMS OF THIS AGREEMENT,

CRESTRON WILL REFUND THE FEE TO YOU PROVIDED YOU (1) CLICK THE DO NOT ACCEPT BUTTON, (2) DO NOT

INSTALL THE SOFTWARE AND (3) RETURN ALL SOFTWARE, MEDIA AND OTHER DOCUMENTATION AND

MATERIALS PROVIDED WITH THE SOFTWARE TO CRESTRON AT: CRESTRON ELECTRONICS, INC., 15 VOLVO

DRIVE, ROCKLEIGH, NEW JERSEY 07647, WITHIN 30 DAYS OF PAYMENT.

LICENSE TERMS

Crestron hereby grants You and You accept a nonexclusive, nontransferable license to use the Software (a) in machine readable object code together with the related explanatory written materials provided by Crestron (b) on a central processing unit

(“CPU”) owned or leased or otherwise controlled exclusively by You and (c) only as authorized in this Agreement and the related explanatory files and written materials provided by Crestron.

If this software requires payment for a license, you may make one backup copy of the Software, provided Your backup copy is not installed or used on any CPU. You may not transfer the rights of this Agreement to a backup copy unless the installed copy of the Software is destroyed or otherwise inoperable and You transfer all rights in the Software.

You may not transfer the license granted pursuant to this Agreement or assign this Agreement without the express written consent of Crestron.

If this software requires payment for a license, the total number of CPU’s on which all versions of the Software are installed may not exceed one per license fee (1) and no concurrent, server or network use of the Software (including any permitted back-up copies) is permitted, including but not limited to using the Software (a) either directly or through commands, data or instructions from or to another computer (b) for local, campus or wide area network, internet or web hosting services or (c) pursuant to any rental, sharing or “service bureau” arrangement.

The Software is designed as a software development and customization tool. As such Crestron cannot and does not guarantee any results of use of the Software or that the Software will operate error free and You acknowledge that any development that You perform using the Software or Host Application is done entirely at Your own risk.

The Software is licensed and not sold. Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing.

OTHER LIMITATIONS

You must be an Authorized Dealer of Crestron products or a Crestron Authorized Independent Programmer to install or use the Software. If Your status as a Crestron Authorized Dealer or Crestron Authorized Independent Programmer is terminated, Your license is also terminated.

You may not rent, lease, lend, sublicense, distribute or otherwise transfer or assign any interest in or to the Software.

You may not reverse engineer, decompile or disassemble the Software.

You agree that the Software will not be shipped, transferred or exported into any country or used in any manner prohibited by the United States Export Administration Act or any other export laws, restrictions or regulations (“Export Laws”). By downloading or installing the Software You (a) are certifying that You are not a national of Cuba, Iran, Iraq, Libya, North Korea, Sudan, Syria or any country to which the United States embargoes goods (b) are certifying that You are not otherwise prohibited from receiving the

Software and (c) You agree to comply with the Export Laws.

If any part of this Agreement is found void and unenforceable, it will not affect the validity of the balance of the Agreement, which shall remain valid and enforceable according to its terms. This Agreement may only be modified by a writing signed by an authorized officer of Crestron. Updates may be licensed to You by Crestron with additional or different terms. This is the entire agreement between Crestron and You relating to the Software and it supersedes any prior representations, discussions, undertakings, communications or advertising relating to the Software. The failure of either party to enforce any right or take any action in the event of a breach hereunder shall constitute a waiver unless expressly acknowledged and set forth in writing by the party alleged to have provided such waiver.

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If You are a business or organization, You agree that upon request from Crestron or its authorized agent, You will within thirty (30) days fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid licenses from Crestron of its authorized agent.

Without prejudice to any other rights, Crestron may terminate this Agreement immediately upon notice if you fail to comply with the terms and conditions of this Agreement. In such event, you must destroy all copies of the Software and all of its component parts.

PROPRIETARY RIGHTS

Copyright. All title and copyrights in and to the Software (including, without limitation, any images, photographs, animations, video, audio, music, text and “applets” incorporated into the Software), the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers. The Software is protected by copyright laws and international treaty provisions. Therefore, you must treat the Software like any other copyrighted material, subject to the provisions of this

Agreement.

Submissions. Should you decide to transmit to Crestron’s website by any means or by any media any materials or other information (including, without limitation, ideas, concepts or techniques for new or improved services and products), whether as information, feedback, data, questions, comments, suggestions or the like, you agree such submissions are unrestricted and shall be deemed non-confidential and you automatically grant Crestron and its assigns a non-exclusive, royalty-free, worldwide, perpetual, irrevocable license, with the right to sublicense, to use, copy, transmit, distribute, create derivative works of, display and perform the same.

Trademarks. CRESTRON and the Swirl Logo are registered trademarks of Crestron Electronics, Inc. You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy.

GOVERNING LAW

This Agreement shall be governed by the laws of the State of New Jersey, without regard to conflicts of laws principles.

Any disputes between the parties to the Agreement shall be brought in the state courts in Bergen County, New Jersey or the federal courts located in the District of New Jersey. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this Agreement.

CRESTRON LIMITED WARRANTY

CRESTRON warrants that: (a) the Software will perform substantially in accordance with the published specifications for a period of ninety (90) days from the date of receipt and (b) that any hardware accompanying the Software will be subject to its own limited warranty as stated in its accompanying written material. Crestron shall, at its option, repair or replace or refund the license fee for any Software found defective by Crestron if notified by you within the warranty period. The foregoing remedy shall be your exclusive remedy for any claim or loss arising from the Software.

CRESTRON shall not be liable to honor warranty terms if the product has been used in any application other than that for which it was intended or if it as been subjected to misuse, accidental damage, modification or improper installation procedures.

Furthermore, this warranty does not cover any product that has had the serial number or license code altered, defaced, improperly obtained or removed.

Notwithstanding any agreement to maintain or correct errors or defects, Crestron shall have no obligation to service or correct any error or defect that is not reproducible by Crestron or is deemed in Crestron’s reasonable discretion to have resulted from

(1) accident; unusual stress; neglect; misuse; failure of electric power, operation of the Software with other media not meeting or not maintained in accordance with the manufacturer’s specifications or causes other than ordinary use; (2) improper installation by anyone other than Crestron or its authorized agents of the Software that deviates from any operating procedures established by Crestron in the material and files provided to You by Crestron or its authorized agent; (3) use of the Software on unauthorized hardware or (4) modification of, alteration of or additions to the Software undertaken by persons other than Crestron or Crestron’s authorized agents.

ANY LIABILITY OF CRESTRON FOR A DEFECTIVE COPY OF THE SOFTWARE WILL BE LIMITED

EXCLUSIVELY TO REPAIR OR REPLACEMENT OF YOUR COPY OF THE SOFTWARE WITH ANOTHER COPY OR

REFUND OF THE INITIAL LICENSE FEE CRESTRON RECEIVED FROM YOU FOR THE DEFECTIVE COPY OF THE

PRODUCT. THIS WARRANTY SHALL BE THE SOLE AND EXCLUSIVE REMEDY TO YOU. IN NO EVENT SHALL

CRESTRON BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES OF ANY KIND

(PROPERTY OR ECONOMIC DAMAGES INCLUSIVE), EVEN IF A CRESTRON REPRESENTATIVE HAS BEEN ADVISED

OF THE POSSIBILITY OF SUCH DAMAGES OR OF ANY CLAIM BY ANY THIRD PARTY. CRESTRON MAKES NO

WARRANTIES, EXPRESS OR IMPLIED, AS TO TITLE OR INFRINGEMENT OF THIRD-PARTY RIGHTS,

MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, OR ANY OTHER WARRANTIES, NOR

AUTHORIZES ANY OTHER PARTY TO OFFER ANY WARRANTIES, INCLUDING WARRANTIES OF

MERCHANTABILITY FOR THIS PRODUCT. THIS WARRANTY STATEMENT SUPERSEDES ALL PREVIOUS

WARRANTIES.

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Return and Warranty Policies

Merchandise Returns / Repair Service

1. No merchandise may be returned for credit, exchange or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact an authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number and return address.

2. Products may be returned for credit, exchange or service with a CRESTRON Return

Merchandise Authorization (RMA) number. Authorized returns must be shipped freight prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries, with

RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its sole and absolute discretion to charge a 15% restocking fee plus shipping costs on any products returned with an RMA.

3. Return freight charges following repair of items under warranty shall be paid by CRESTRON, shipping by standard ground carrier. In the event repairs are found to be non-warranty, return freight costs shall be paid by the purchaser.

CRESTRON Limited Warranty

CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in materials and workmanship under normal use for a period of three (3) years from the date of purchase from

CRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touchscreen display and overlay components are covered for 90 days; batteries and incandescent lamps are not covered.

This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if any.

CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended or if it has been subjected to misuse, accidental damage, modification or improper installation procedures. Furthermore, this warranty does not cover any product that has had the serial number altered, defaced or removed.

This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall

CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any claim made by a third party or made by the purchaser for a third party.

CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the unexpired portion of the warranty.

Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or implied, nor authorizes any other party to offer any warranty, including any implied warranties of merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are limited to the terms of this limited warranty. This warranty statement supersedes all previous warranties.

Trademark Information

All brand names, product names and trademarks are the sole property of their respective owners. Windows is a registered trademark of Microsoft Corporation. Windows95/98/Me/XP/Vista and WindowsNT/2000 are trademarks of Microsoft Corporation.

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Microsoft

®

Windows XP

®

Embedded End User License Agreement

You have acquired a device (“DEVICE”) that includes software licensed by Crestron Electronics from Microsoft Licensing

Inc. or its affiliates (“MS”). Those installed software products of MS origin, as well as associated media, printed materials, and “online” or electronic documentation (“SOFTWARE”), are protected by international intellectual property laws and treaties. The SOFTWARE is licensed, not sold. All rights reserved.

IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT (“EULA”), DO NOT USE THE DEVICE OR

COPY THE SOFTWARE. INSTEAD, PROMPTLY CONTACT CRESTRON ELECTRONICS FOR INSTRUCTIONS ON

RETURN OF THE UNUSED DEVICE(S) FOR A REFUND.

ANY USE OF THE SOFTWARE, INCLUDING BUT

NOT LIMITED TO USE ON THE DEVICE, WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA (OR

RATIFICATION OF ANY PREVIOUS CONSENT).

GRANT OF SOFTWARE LICENSE.

This EULA grants you the following license: o o

You may use the SOFTWARE only on the DEVICE.

NOT FAULT TOLERANT.

THE SOFTWARE IS NOT FAULT TOLERANT. CRESTRON ELECTRONICS

HAS INDEPENDENTLY DETERMINED HOW TO USE THE SOFTWARE IN THE DEVICE, AND MS HAS o

RELIED UPON CRESTRON ELECTRONICS TO CONDUCT SUFFICIENT TESTING TO DETERMINE THAT

THE SOFTWARE IS SUITABLE FOR SUCH USE.

NO WARRANTIES FOR THE SOFTWARE.

THE SOFTWARE IS PROVIDED “AS IS” AND WITH ALL

o o o o

FAULTS. THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND

EFFORT (INCLUDING LACK OF NEGLIGENCE) IS WITH YOU. ALSO, THERE IS NO WARRANTY

AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SOFTWARE OR AGAINST

INFRINGEMENT.

IF YOU HAVE RECEIVED ANY WARRANTIES REGARDING THE DEVICE OR THE

SOFTWARE, THOSE WARRANTIES DO NOT ORIGINATE FROM, AND ARE NOT BINDING ON, MS.

No Liability for Certain Damages.

EXCEPT AS PROBHIBITED BY LAW, MS SHALL HAVE NO

LIABILITY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING

FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SOFTWARE. THIS

LIMITATION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. IN NO

EVEN SHALL MS BE LIABLE FOR ANY AMOUNT IN EXCESS OF U.S. TWO HUNDRED FIFTY

DOLLARS (U.S. $250.00).

Limitations on Reverse Engineering, Decompilation, and Disassembly.

You may not reverse engineer, decompile, or disassemble the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.

SOFTWARE TRANSFER ALLOWED BUT WITH RESTRICTIONS.

You may permanently transfer rights under this EULA only as part of a permanent sale or transfer of the Device, and only if the recipient agrees to this

EULA. If the SOFTWARE is an upgrade, any transfer must also include all prior versions of the SOFTWARE.

EXPORT RESTRICTIONS.

You acknowledge that SOFTWARE is subject to U.S. export jurisdiction. You agree to comply with all applicable international and national laws that apply to the SOFTWARE, including the U.S.

Export Administration Regulations, as well as end-user, end-use and destination restrictions issued by U.S. and other governments. For additional information, see www.microsoft.com/exporting .

Limited Use of Particular SOFTWARE Services.

Provided that the DEVICE continues to comply with the terms of the

“Restricted Functionality” paragraph below, without limiting the number of computers or other electronic devices that might connect to the DEVICE to access or utilize other software or SOFTWARE services on the DEVICE, you may permit a maximum of ten (10) computers or other electronic devices to connect to the DEVICE to utilize the services of the

SOFTWARE for (a) file and print services, (b) Internet information services, and/or (c) remote access (including connection sharing). The ten (10) connections maximum includes any indirect connections made through “multiplexing” or other software or hardware which pools or aggregates connections.

If you use the DEVICE to access or utilize the services or functionality of Microsoft Windows Server products (such as

Microsoft Windows NT Server 4.0 (all editions) or Microsoft Windows 2000 Server (all editions)), or use the DEVICE to permit workstation or computing devices to access or utilize the services or functionality of Microsoft Windows Server products, you may be required to obtain a Client Access License for the DEVICE and/or each such workstation or computing device. Please refer to the End-User License Agreement for your Microsoft Windows Server product for additional information.

Restricted Deployment.

The SOFTWARE is not designed or intended for use or resale in hazardous environments requiring fail-safe performance, such as in the operation of nuclear facilities, aircraft navigation or communication systems, air traffic control, or other devices or systems in which a malfunction of the SOFTWARE would result in foreseeable risk of injury or death to the operator of the device or system, or to others.

Restricted Functionality.

You are licensed to use the SOFTWARE to provide only the limited functionality (specific tasks or processes) for which the DEVICE has been designed and marketed by Crestron. This license specifically prohibits any other use of the SOFTWARE, or inclusion of additional software programs or functions, on the DEVICE. Subject to the terms of the “Limited Use of Particular Services” paragraph above, you may use the SOFTWARE on the DEVICE to interact with other computers or electronic devices.

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Maximum Number of Processors.

The SOFTWARE may not be used by more than two (2) processors at any one time on the DEVICE.

Remote Boot Feature.

Your DEVICE may be enabled with a Remote Boot feature which includes Remote Boot Installation

Services tool. You may use the Remote Boot Installation Services tool only to deploy the SOFTWARE to one or more

DEVICEs on which you are licensed to run the SOFTWARE (i.e. DEVICEs to which the appropriate Certificate of

Authenticity is affixed). Please refer to the DEVICE documentation, if provided with your DEVICE, or contact Crestron for additional information.

Security Updates.

Content providers are using the digital rights management technology (“Microsoft DRM”) contained in this SOFTWARE to protect the integrity of their content (“Secure Content”) so that their intellectual property, including copyright, in such content is not misappropriated. Owners of such Secure Content (“Secure Content Owners”) may, from time to time, request MS, Microsoft Corporation, or their subsidiaries to provide security related updates to the Microsoft

DRM components of the SOFTWARE (“Security Updates”) that may affect your ability to copy, display, and/or play Secure

Content through Microsoft software or third-party applications that utilize Microsoft DRM. You therefore agree that, if you elect to download a license from the Internet, which enables our use of Secure Content, MS, Microsoft Corporation, or their subsidiaries may, in conjunction with such license, also download onto your DEVICE such Security Updates that a Secure

Content Owner has requested that MS, Microsoft Corporation, or their subsidiaries distribute. MS, Microsoft Corporation, or their subsidiaries will not retrieve any personally identifiable information, or any other information, from your DEVICE by downloading such Security Updates.

NetMeeting/Remote Assistance/Remote Desktop Features.

The SOFTWARE may contain NetMeeting, Remote

Assistance, and Remote Desktop technologies that enable the SOFTWARE or other applications installed on the Device to be used remotely between two or more computing devices, even if the SOFTWARE or application is installed on only one

Device. You may use NetMeeting, Remote Assistance, and Remote Desktop with all Microsoft products; provided, however, use of these technologies with certain Microsoft products may require an additional license. For both Microsoft products and non-Microsoft products, you should consult the license agreement accompanying the applicable product or contact the applicable licensor to determine whether use of NetMeeting, Remote Assistance, or Remote Desktop is permitted without an additional license.

Consent to Use of Data.

You agree that MS, Microsoft Corporation, and their affiliates may collect and use technical information gathered in any manner as part of product support services related to the SOFTWARE. MS, Microsoft

Corporation, and their affiliates may use this information solely to improve their products or to provide customized services or technologies to you. MS, Microsoft Corporation, and their affiliates may disclose this information to others, but not in a form that personally identifies you.

Internet Gaming/Update Features.

If the SOFTWARE provides, and you choose to utilize, the Internet gaming or update features within the SOFTWARE, it is necessary to use certain computer system, hardware, and software information to implement the features. By using these features, you explicitly authorize MS, Microsoft Corporation, and/or their designated agent to use this information solely to improve their products or to provide customized services or technologies to you. MS or Microsoft Corporation may disclose this information to others, but not in a form that personally identifies you.

Internet –Based Services Components.

The SOFTWARE may contain components that enable and facilitate the use of certain Internet-based services. You acknowledge and agree that MS, Microsoft Corporation, or their affiliates may automatically check the version of the SOFTWARE and/or its components that you are utilizing and may provide upgrades or supplements to the SOFTWARE that may be automatically downloaded to your Device.

Links to Third-Party Sites.

The SOFTWARE may provide you with the ability to link to third-party sites through the use of the SOFTWARE. The third-party sites are not under the control of MS, Microsoft Corporation, or their affiliates. Neither

MS nor Microsoft Corporation nor their affiliates are responsible for (i) the contents of any third-party sites, any links contained in third-party sites, or any changes or updates to third-party sites, or (ii) webcasting or any other form of transmission received from any third-party sites. If the SOFTWARE provides links to third-party sites, those links are provided to you only as a convenience, and the inclusion of any link does not imply an endorsement of the third-party site by MS, Microsoft Corporation, or their affiliates.

Additional Software/Services.

The SOFTWARE may permit Crestron, MS, Microsoft Corporation, or their affiliates to provide or make available to you SOFTWARE updates, supplements, add-on components, or Internet-based services components of the SOFTWARE after the date you obtain your initial copy of the SOFTWARE (“Supplemental

Components”). o If Crestron provides or makes available to you Supplemental Components and no other EULA terms are provided along with the Supplemental Components, then the terms of this EULA shall apply. o

If MS, Microsoft Corporation, or their affiliates make available Supplemental Components, and no other EULA terms are provided, then the terms of this EULA shall apply, except that the MS, Microsoft Corporation, or affiliate entity providing the Supplemental Components(s) shall be the licensor of the Supplemental Component(s).

Crestron, MS, Microsoft Corporation, and their affiliates reserve the right to discontinue any Internet-based services provided to you or made available to you through the use of the SOFTWARE.

This EULA does not grant you any rights to use the Windows Media Format Software Development Kit (“WMFSDK”) components contained in the SOFTWARE to develop a software application that uses Windows Media technology. If you wish to use the WMFSDK to develop such an application, visit htt://msdn.Microsoft.com/workshop/imedia/windowsmedia/sdk/ wmsdk.asp, accept a separate license for the WMFSDK, download the appropriate WMFSDK, and install it on your system.

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Crestron Electronics, Inc.

15 Volvo Drive Rockleigh, NJ 07647

Tel: 888.CRESTRON

Fax: 201.767.7576 www.crestron.com

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Specifications subject to change without notice.

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