Advanced Bionics Auria User guide

Advanced Bionics Auria User guide
Tools for Schools
Auria® Sound Processor
Product Guide
For Educators, Therapists, and Families
Auria Sound Processor
The Auria Sound Processor was designed with children in mind. Advanced signal processing
and Autosound™ (a wide sound window) provide optimal listening in a noisy classroom
while allowing a child to experience language naturally. The Auria Processor is lightweight,
stylish, water tolerant, and impact resistant.
This guide provides information
on the features, accessories,
and use of the Auria Sound
Processor. Should you need
support beyond this document,
please contact us at 877.829 .0026,
Monday through Friday, 5 a.m. to
5 p.m. PST, and ask to speak with
an audiologist, or you can visit
our website at www.BionicEar.com.
Built-in
Microphone
Volume Control
Program Switch
Processor Module
Headpiece Cable
Connector
T-Mic® Microphone
Earhook
PowerCel™
Rechargeable Battery
Accent
Color Cover
Headpiece and Cable
with Color Cover
Quick-Start Guide and System Checks:
Step 1: Slide the fully charged PowerCel into position on the Processor Module. This will
turn on the Auria Sound Processor. Check to ensure that the PowerCel is in a fully
aligned position with the Processor Module.
Step 2: Position the Accent Color Cover over the Auria Processor and snap into place.
Step 3: Make sure that the Headpiece Cable is plugged into the Processor Module. Check
that the cable is not twisted or frayed.
Step 4: Align and gently snap into place the selected Earhook. Check to verify that the
Earhook is properly positioned. To remove the Earhook, simply apply slight pressure and turn to the right or left until the Earhook releases from the post. If the
Firefly Earhook is in place, check to ensure that the PowerCel is fully charged by
verifying that the LED sequence displays four (4) quick blinks as the PowerCel is
slid into place.
Step 5: Verify that the Program Selector and Volume Control are in the desired position.
Step 6: Ensure that the Processor is in a comfortable position behind the ear.
Step 7: Ensure that the Headpiece is positioned over the internal implant (you will feel the
magnetic attraction).
Step 8: Perform a behavioral listening check, using the Ling Six sounds or another
listening activity.
TOOLS for Schools by Advanced Bionics
2
AURIA® Sound Processor Product Guide
Auria Features
Program Switch
The Auria Processor can store up to three (3) programs (P1, P2, P3). The Program
Switch has three positions to represent each program. P1 is at the bottom, P2 is in
the middle, and P3 is at the top.
P1 P2 P3
Auria Program Switch
Volume Control
Volume Control allows the loudness level to be adjusted. Turning the control in a
clockwise direction increases the loudness; turning the control counterclockwise
decreases the loudness. The volume position is indicated by the white dot on the
dial. The Volume Control is typically set at the 12 o’clock position.
Decrease
Volume
Increase
Volume
Volume Control
The audiologist has the ability to restrict or limit the Volume Control dial. Although
the dial will continue to work, a restricted range will limit the actual decrease and
increase to sound as the dial is moved. Programming the Volume Control in this
manner prevents accidental changes in loudness (either too soft or too loud), which
could compromise the child’s hearing
Headpiece with Integrated Cable
The Headpiece contains the transmitter for sending sound information to the
implant. There is no Microphone in the Headpiece. The Cable provides a relay for
the transfer of signals between the Headpiece and the Auria Processor. The
Headpiece and Cable are one unit and should not be separated. To connect the
Headpiece to the Auria Processor, simply align the raised area on the end of
the Cable with the groove on the Headpiece Cable connection port located below
the Program Switch on the body of the Processor, then slide in place until secure.
To remove the Headpiece from the Auria Processor, hold the Cable’s connector
and gently pull it away.
Headpiece and Cable
Connecting and Removing the Headpiece
The Microphone
The Sound Processor Microphone is located directly behind the base of the Earhook
positioned at the top of the Auria Processor. Children may also use an integrated
Earhook and Microphone called a T-Mic®. (For more information on the T-Mic, see
the Earhook section of this guide.)
Sound Processor Microphone
TOOLS for Schools by Advanced Bionics
3
AURIA® Sound Processor Product Guide
Power Options
The PowerCel Battery is used to power the Auria Processor. There are two types of
PowerCel Batteries that can be used with the Auria Sound Processor: the PowerCel™
Slim or PowerCel™ Plus. The PowerCel Plus is larger than the PowerCel Slim and
provides increased operating time before a battery change is needed. PowerCels
can be fully recharged in 4–5 hours and do not need to be fully depleted before
recharging.
PowerCel Slim and PowerCel Plus
The Auria PowerPak can be used instead of a PowerCel. It utilizes one AA battery
(alkaline or rechargeable) and easily screws open or closed to replace the battery.
A latch securely attaches the PowerPak to the Auria Processor, and the PowerPak
can be clipped to clothing or worn in a pocket or pouch. The cable is available in the
following lengths: 11, 22, and 32 inches. The PowerPak provides operating times
averaging 25 hours, with alkaline batteries.
How to Replace the PowerCel or PowerPak
1. Locate the tracks on the underside of the Processor and the top of the
PowerCel/PowerPak.
2.Position the PowerCel/PowerPak so that the contact is toward the back of the
Processor.
3. Guide the PowerCel/PowerPak onto the tracks on the Processor.
4. Slide the PowerCel/PowerPak onto the Processor until it stops and is aligned
with the Processor. Do not force the PowerCel/PowerPak onto the Processor.
Replace the Accent Color Cap, if necessary. Lift the latch to secure the
PowerPak to Auria.
Auria with PowerPak
NOTE: The Auria Sound Processor
is turned on and off by connecting
or removing the PowerCel or
PowerPak. When not in use, the
parent or child should remove the
PowerCel/PowerPak, otherwise the
Auria Sound Processor remains on,
and the PowerCel/PowerPak and
continues to drain.
Connecting the PowerCel
TOOLS for Schools by Advanced Bionics
4
AURIA® Sound Processor Product Guide
Earhook Options
Standard Earhook
The standard Earhook is the basic hook that holds the Processor on the child’s ear.
With this Earhook in place, the built-in Microphone, located at the top of the Processor,
is active. The Earhook comes in Standard and Small sizes.
Standard and Small Earhook
T-Mic® Microphone
The T-Mic Microphone is an integrated Earhook and Microphone combination.
The Microphone is omnidirectional (accesses sound from all directions) and is
designed to fit in the open-bowl portion of the ear, near the entrance to the ear canal.
The T-Mic is appropriate for everyday use and, due to the natural positioning of the
Microphone, may provide improved benefit in difficult listening situations such as
noisy environments or while on the telephone. The T-Mic requires a program setting
with Audio Mixing to work properly. Check with the child’s family or cochlear implant
center for processor settings.
T-Mic Microphone
(Standard and Small)
Note: Avoid bending the T-Mic in sharp angles (90Ω or greater), as this can shorten
the lifespan of the T-Mic.
Direct Connect™ Earhook and Cable
The Direct Connect Earhook allows the user to connect to a variety of batterypowered audio devices—such as an iPod, MP3 player, or CD player—as well as
other assistive-listening devices. To connect, a Direct Connect Cable and an Audio
Interface Cable are required along with the Earhook. The Direct Connect Cable
is available in the following lengths: 11, 24, and 36 inches. To use the Direct
Connect Earhook:
1. Place the Direct Connect Earhook onto the Sound Processor post.
Direct Connect Earhook
(Standard and Small)
2. Snap the Direct Connect Cable onto the Earhook.
3.Using the Audio Interface Cable, connect the Direct Connect Cable (Audio
Interface Jack) to the listening device audio output port.
Note: The auxiliary jack on both Cables is 3.5 mm in size and is designed for stereo
input. A silver Adapter is provided with the Direct Connect System. This is required to
connect a device with a mono output, such as an AM radio, to the Direct Connect
Cable or Interface.
CAUTION: Only battery-powered devices should be connected into the Direct
Connect, unless a patch cable with special electronic components is used.
Direct Connect Cable/Adapter
Audio Interface Cable
Note: We recommend that an earmold, or Snuggie™, be utilized in addition to the
Earhook to securely fasten the Sound Processor to the child’s ear. Earmolds are custom
made for the child and are available for all of the Earhooks we provide, including the
T-Mic. For more information regarding earmolds, contact the child’s audiologist.
Note: All of the Earhook options listed are compatible with the Harmony Sound
Processor.
TOOLS for Schools by Advanced Bionics
5
AURIA® Sound Processor Product Guide
Snuggie™
iConnect™ Adapter
The iConnect Adapter allows a wireless connection to a miniature personal FM
receiver. The iConnect does not come standard in the child’s Auria Processor Kit
but can be purchased separately through Advanced Bionics.
FireFly
The FireFly Earhook has a built-in LED (light emitting diode), which provides visual
feedback regarding the Processor functions and program settings. When connected
to the Auria Sound Processor, the amber light will indicate the following:
iConnect Adapter
(Standard and Small)
• P
rogram Location: The FireFly will blink the number of times that corresponds to
the program in use (i.e., if program two is in use, the FireFly will blink two times).
• L
ock Status: The FireFly will light up steadily if the HiRes® Auria Processor is
successfully communicating with the implant.
• M
ic/System Status: The FireFly will blink on and off rhythmically if the HiRes
Auria Processor is not communicating with the implant.
• B
attery Status: The FireFly will not blink at all if the Auria PowerCel or Auria
PowerPak power supply is depleted and/or disconnected.
Attaching/Removing an Earhook
To Attach: Align the Earhook flush with the Auria Processor and push to snap in
place. Gently pull back to confirm that the Earhook is secure.
To Remove: Turn the Earhook slightly more than ¼ turn in either direction until it
releases.
Removing an Earhook
TOOLS for Schools by Advanced Bionics
6
AURIA® Sound Processor Product Guide
FireFly Earhook
Audio-Mixing
Audio-Mixing refers to the amplification ratio between the Processor Microphone
and an auxiliary input device. Audio-Mixing allows the child’s Processor Microphone
to remain on when connected to an auxiliary input, such as an active T-Coil, FM
System, or iPod, with a Direct Connect Earhook/Cable. This is important because it
enables the child to hear his own voice and sounds around him in addition to the
input from the auxiliary device. The Audio-Mixing is set for each program on the
Sound Processor by the audiologist during programming. The default Audio-Mixing
recommendation is 50/50. For a description of the Audio-Mixing options, refer to
the table below.
Audio-Mixing Options Processor Microphone Auxiliary Input (i.e. FM System)
Mic Only
On
Off
50/50 - Mic/Aux*
On
On
30/70 - Mic/Aux**
On (-10dB)
On
Aux Only (Atten.)
Off
On (-20dB)
Aux Only
Off
On
*For classroom use and the default programming setting
**For noisy environments where greater input is needed from the FM (i.e., theatre,
church, noisy restaurant, etc.)
External Telecoil
The External Telecoil (T-Coil) connects to the Direct Connect Earhook and provides
a way for wireless communication systems to interface with the Auria Sound
Processor. In order for the T-Coil to be effective, the child must have access to a
looped system or a hearing-aid-compatible telephone, both of which allow the
T-Coil to receive the electromagnetic field generated by these devices. If T-Coil
use is attempted with a non-compatible audio device, there may be a low-level
humming or buzzing noise, or no sound at all.
External T-Coil Positioned on the Direct
Connect and Auria Sound Processor
The External T-Coil rotates for optimal signal reception.
The External T-Coil is also compatible with the Harmony Sound Processor and the
Direct Connect Earhook.
TOOLS for Schools by Advanced Bionics
7
AURIA® Sound Processor Product Guide
Accessories for the Auria
Auxiliary Microphone
• The Auxiliary Microphone, also called a lapel microphone, is an additional
microphone that can be used in a number of ways. The Auxiliary Microphone
plugs into the auxiliary input jack of the Direct Connect Cable and is for use:
• D
uring therapy or in noisy environments, as it improves the signal-to-noise
(S/N) ratio.
• A
s a way to troubleshoot the child’s Processor. In the event that the child
stops responding to sound with what looks like a functional Processor,
plug in the Auxiliary Microphone and perform a simple listening check
with the child.
• A
s a secondary Microphone in the event that the child’s Processor Microphone is not working.
Auxiliary Microphone
The Auxiliary Microphone can be purchased by contacting Advanced Bionics.
Carrying Case
The Carrying Case is designed to hold all of the basic Auria Sound Processor
components and to serve as a Dri-Aid Kit. It is recommended that Auria Sound
Processor components be stored in the Carrying Case when not in use, or in
situations where the Auria Processor was exposed to excessive moisture.
Carrying Case
Note: The Drying Agent within the Carrying Case should be periodically reactivated.
Accent Color Covers and Caps
A unique variety of snap-on Color Covers and Caps are available. These are easily
snapped on or off of the Auria Sound Processor or Headpiece and are sized to fit
the Processor Module and battery, when attached.
TOOLS for Schools by Advanced Bionics
8
Accent Color Covers
AURIA® Sound Processor Product Guide
Auria Processor Troubleshooting
Determining Device Function
System Sensor
The System Sensor, a handheld device that performs a system functionality test, is
for use with the Auria, Platinum BTE/CII BTE, PSP, and S-Series Sound Processors.
The System Sensor is powered by a lithium battery, which needs to be replaced
approximately every two years.
To Use the System Sensor:
Place the System Sensor over the Headpiece at a distance of approximately one (1) to
two (2) inches, then gently press the button. The System Sensor will display its status.
• Orange light indicates that the System Sensor itself is functioning properly.
• No Orange light indicates that the System Sensor battery is depleted. You will
need to obtain a new System Sensor.
Once you have verified the System Sensor status (orange light), slowly move the
Sensor toward the Headpiece and observe the system-transmitting status as follows:
• Solid green light means that the system is functioning properly.
• Flashing green light means that the Processor is not communicating with the
implant. The Processor battery is charged, but the system is not successfully
transmitting a signal to the Implant. Stop and proceed to Troubleshooting
section of this guide.
• No green light indicates that the Processor battery is discharged and needs to
be changed.
TOOLS for Schools by Advanced Bionics
9
AURIA® Sound Processor Product Guide
System Sensor
Completing a Microphone Check
To test the internal Microphone of Auria, you will need to use a mini amplified speaker
(available from an electronics store).
You should perform a microphone test when the Processor is new, to establish a baseline from which you can monitor the internal Microphone for any sound-quality issues.
The microphone test only assesses the internal Microphone of the Processor and will
not provide information about the Headpiece Cable or T-Mic.
Procedures
To assess the Microphone, you will need an empty program slot on the Auria Processor.
Speak with your student’s parent or audiologist to determine which program slot is
empty.
1. Remove the Auria Processor from the child. You will not hear any sound from
the speaker and will not be able to monitor the Microphone if the student is
wearing the Processor.
2.Connect the Direct Connect Earhook and Direct Connect Cable to Auria.
3.Connect one end of the Audio Interface Cable to the Direct Connect Cable
and the other end to the port on the mini amplified speaker (top port marked
input) or the appropriate audio input port on your computer. To monitor the
Microphone’s output while wearing headphones, plug headphones into the
headphone port of the speaker or computer.
4.Hold the Processor at an arm’s length away from the speaker to prevent
feedback and distortion. (Figure below.)
Auria BTE with Direct Connect Earhook
and Cable
Audio Interface Cable
5. Turn on the Processor (attach battery) and select the microphone test position
(empty program slot), using the Program Control Selector.
6. Increase the Volume Control on the speaker while speaking normally.
7. Monitor the output from the speaker. Sounds and speech should be clear but
amplified. The quality of the sound will depend upon the quality of speaker you
are using.
Auria, Audio Interface
Cable, Direct Connect Cable,
Mini Amplified Speaker
Microphone testing is simple and important. When combined with the System Sensor
or FireFly Earhook, parents, educators, and clinicians have comprehensive diagnostic
tools to ensure that young children get the most out of their cochlear implants.
TOOLS for Schools by Advanced Bionics
10
AURIA® Sound Processor Product Guide
Troubleshooting
If you suspect a problem with a child’s cochlear implant externals, we recommend
that you verify the following items before proceeding to the Troubleshooting chart
located on the next page:
1. Make sure the child’s Processor is set to their user settings.
• Is the battery in place and were there 3–4 blinks from the FireFly Earhook
following proper battery placement?
• Is the Volume Control in the correct position?
2. Visually inspect the child’s equipment.
• Is the Cable twisted, frayed, or broken?
• Is the Headpiece cracked?
Recommended Troubleshooting Equipment:
1. Auria Headpiece and Cable
2. PowerCel Battery Charger
3. System Sensor
HiRes 90K Auria Headpiece and Cable
PowerCel Battery Charger
System Sensor
TOOLS for Schools by Advanced Bionics
11
AURIA® Sound Processor Product Guide
Auria Troubleshooting Situations:
Problem
Action
Child cannot hear
(No Sound)
1. Verify Processor control settings. Remove and replace battery to reset the Auria Processor.
2. Visually inspect equipment and check that connections are secure.
3. Apply the System Sensor to check the system status:
Solid Green light:
• Try another T-Mic (If applicable).
• Try another program.
• Test Microphone (refer to the section Completing a Microphone System Check for details).
Absence of a Green light (but Orange light is present):
• Change battery.
• Clean battery contacts.
Flashing Green light:
• Change Headpiece Cable Unit.
4. Contact programming center or child’s family for further troubleshooting.
FireFly not flashing
1. Verify Processor control settings.
2. Visually inspect equipment and check that connections are secure.
If the student can hear: Verify Processor function, using the System Sensor. The Processor is
functioning appropriately if the Sensor displays a solid Green light. Replace the Firefly.
If the student cannot hear: Replace the battery and verify Processor status, using the System
Sensor. If the Sensor is flashing Green, refer to the Student Cannot Hear section above.
Child reports
hearing sounds
that are muffled or
similar to static
1. Verify Processor control settings. Remove and replace battery to reset the Auria Processor.
2. Visually inspect equipment and check that connections are secure.
3. Verify Processor function, using the System Sensor.
Solid Green light:
• Try another T-Mic (If applicable).
• Try another program.
• Test Microphone (refer to the section Completing a Microphone System Check for details).
Absence of a Green light (with steady Orange light):
• Change battery.
• Clean battery contacts.
Flashing Green light:
• Change Headpiece Cable Unit.
4. Contact programming center or child’s family for further troubleshooting.
Child reports hearing
intermittent sound
1. Remove and replace battery to reset the Auria Processor.
2. Visually inspect equipment and check that connections are secure.
3. Verify Processor status, using the System Sensor.
Solid Green light:
• Try another T-Mic (If applicable).
• Try another program.
• Test Microphone (refer to the section Completing a Microphone Check for details).
Absence of a Green light (with steady Orange light):
• Change battery.
• Clean battery contacts.
Flashing Green light:
• Change Headpiece Cable Unit.
4. Contact programming center or child’s family for further troubleshooting.
TOOLS for Schools by Advanced Bionics
12
AURIA® Sound Processor Product Guide
Using Personal FM Systems with the
Auria® Sound Processor
What is an FM System?
An FM (Frequency Modulated) system is a wireless communication technology
commonly used in the classroom to overcome the adverse effects of distance and
competing noise.
Connecting the Child’s Auria to an FM System:
1. Ensure that you have obtained the appropriate FM equipment, such as iConnect
Adapter, FM Receiver, FM Transmitter and Batteries (size 10 for the iConnect).
Advanced Bionics can assist you in verifying that you have the necessary
equipment via the Auditory Customer Service line at 877.829.0026 or at www.
BionicEar.com.
2. Ensure that the FM System is functioning appropriately by listening to the FM
System through an amplified speaker or Walkman-style earphones.
3. Keeping the FM System and Sound Processor in the “off” position, connect the
Sound Processor and FM receiver.
4. Program or adjust the settings of the FM receiver per the child’s audiologist
or FM manufacturer’s recommendations prior to connecting the Auria Sound
Processor.
Auria Sound Processor
with the iConnect Earhook
and the Phonak MLxS Receiver
5. Ensure that the volume on the FM receiver and the Volume Wheel on the
Auria Processor are both set to minimum.
6. Turn on the transmitter, receiver, and Sound Processor in that order.
• Note: It is important that you turn on the equipment in the proper order to
prevent the child from hearing any adverse sound percepts.
THE EXCEPTION TO THIS WOULD BE IF USING THE MLxi THE
CONNECTION INSTRUCTIONS ARE DIFFERENT. IT IS IMPORTANT
THAT THE Auria AND iConnect ARE ON PRIOR TO CONNECTING THE
MLxi.
Campus S Transmitter
courtesy of Phonak Corporation.
7. Gradually increase the volume on the child’s Sound Processor to his/her
everyday settings or as specified by the child’s audiologist.
8. Gradually increase the volume on the FM receiver (if available) to a comfortable
listening level or as specified by child’s audiologist or the FM manufacturer.
9.Complete a functional listening check:
• Administer a listening task that you know the child can perform close to
100%, such as the Ling Six Sound and/or common phrases.
• Perform these listening tasks in an auditory-only condition and in close
proximity to the child. Repeat the task at a distance of several meters,
noting that no changes in performance are observed with the FM System
in quiet.
• The functional listening check can also be repeated in noise to assess the
effects of the cochlear implant + FM.
TOOLS for Schools by Advanced Bionics
13
AURIA® Sound Processor Product Guide
Tips to Reduce Interference:
1. Ensure that the transmission range is not exceeded. The broadcast range
between FM transmitters and receivers may begin to break up at distances
greater than 40 feet indoors and 120 feet outdoors.
2.Observe areas in the classroom, or other environments, that can cause “dead
spots” in transmission. Complete a listening check with the FM System in the
classroom to listen for any problem areas; avoid seating the child in these
problem areas.
Troubleshooting the FM System and Cochlear Implant
Keep in mind that you are working with two separate systems, an FM System and a
cochlear implant Sound Processor. The best way to complete troubleshooting is to
begin by separating the two systems and troubleshoot them separately.
Troubleshooting the FM System:
1.Disconnect the FM System from the child’s Sound Processor
2.Verify the FM System is working by listening to the FM System. To do this, plug
the FM receiver into a small speaker or a Headset FM Checker and verify the
signal is being received and is clear.
3.If the FM System is not working, complete troubleshooting for the FM System as
recommended by the FM manufacturer. Ask the following questions:
• Are the FM transmitter and receiver on the same channel?
• Are the cables on the FM transmitter or receiver frayed or kinked?
• Has the transmitting distance been exceeded?
• D
o the batteries for the FM transmitter and/or receiver need to be
replaced?
• Is the microphone on the transmitter working?
• Are the FM settings set appropriately?
Troubleshooting the Sound Processor:
1.Can the child hear clearly with the cochlear implant alone?
2.If the child cannot hear with the cochlear implant alone, complete troubleshooting for the Sound Processor as directed by the Auria Troubleshooting
Situations listed previously in this document.
TOOLS for Schools by Advanced Bionics
14
AURIA® Sound Processor Product Guide
FM Troubleshooting Situations:
Problem
Action
Child cannot hear
when the FM System
is connected
1. Verify that the Auria Sound Processor is on and at user settings.
2. Verify that the FM System is working, check battery and settings.
3. Verify that your connections are secure.
4. If using the Direct Connect option, verify that you are using the proper FM Adapter Cable.
5. Verify that the Audio-Mixing ratio has been set for FM use (50/50 is recommended for
classroom use).
6. Replace the Direct Connect Cable(s), if this is the connection option being used.
7. If using iConnect, verify that a charged battery is in use.
8. Replace the iConnect.
9. If problem cannot be determined, contact Advanced Bionics for support.
Child reports noise,
static, or distortion with
the FM System
1. Verify that you are using the proper FM equipment and that the Auria Sound Processor is
on the appropriate program and settings.
2. Reduce the volume or gain on the FM receiver (if available).
3. Ensure that the transmission range is not exceeded—the broadcast range between FM
transmitters and receivers may begin to break up at distances of 40 feet indoors; 120 feet
outdoors.
4. Ensure that there are no “dead spots” in the classroom.
5. Ensure that the transmitter is worn properly.
6. Try a different FM channel.
7. If problem cannot be determined, contact Advanced Bionics for support.
Listening responses are
poorer with the FM System
and Auria than with Auria
alone
1. Verify that Auria is set to the appropriate program.
2. Verify that Auria volume is set to the user settings.
3. Verify that the Audio-Mixing ratio has been set for FM use (50/50 is recommended for
classroom use).
4. Increase the gain on the FM receiver (this may need to be completed by the audiologist as
there is special software to adjust the parameters of the FM receiver).
5. Try a 30/70 mixing ratio. You may need to consult with the child’s programming audiologist or parents regarding program settings.
6. If problem cannot be determined, contact Advanced Bionics for support.
Child cannot hear his/her
own voice or other voices
in the environment
1. Verify the Audio-Mixing setting (should be set to either a 50/50 or 30/70 mixing ratio).
2. Verify the Processor and FM are at user settings.
3. Verify that the child isn’t experiencing any other complaints.
4. If problem cannot be determined, contact Advanced Bionics for support.
TOOLS for Schools by Advanced Bionics
15
AURIA® Sound Processor Product Guide
FM Manufacturer Resource Information
Phonak Inc, US
Phone: 800.679.4871 • 630.821.5000
[email protected]
www.phonak-us.com
Advanced Bionics®
Phone: 877.829.0026
TTY: 800.678.3575
Monday – Friday 5 a.m. to 5 p.m. PST
[email protected]
www.BionicEar.com
TOOLS for Schools by Advanced Bionics
16
AURIA® Sound Processor Product Guide
Headquarters
Advanced Bionics, LLC
12740 San Fernando Road
Sylmar, CA 91342 USA
877.829.0026 in USA and Canada
800.678.3575 TTY
661.362.1400
661.362.1500 Fax
[email protected]
Europe
Advanced Bionics SARL
76 rue de Battenheim
68170 Rixheim, France
+33.3.89.65.98.00
+33.3.89.65.50.05 Fax
[email protected]
Asia-Pacific
Advanced Bionics Asia-Pacific Limited
Suite 4203, 42/F, Tower One
Lippo Centre, 89 Queensway
Hong Kong
852.2526.7668
852.2526.7628 Fax
[email protected]
Latin America
Advanced Bionics
28515 Westinghouse Place
Valencia, CA 91355 USA
661.362.1840
661.362.4604 Fax
[email protected]
www.BionicEar.com/TFS
Tools for Schools is a free program designed by Advanced Bionics to help children with cochlear implants
succeed in the classroom. The program provides education, support, and tools to educators, therapists, and families!
SEPT09_3-01066-E-2
©2009 Advanced Bionics, LLC. All rights reserved.
Was this manual useful for you? yes no
Thank you for your participation!

* Your assessment is very important for improving the work of artificial intelligence, which forms the content of this project

Download PDF

advertisement