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Hardware Maintenance Manual
xSeries 330 Type 8675
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Note: Before using this information and the product it supports, be sure to read the general information under
“Notices” on page 169.
First Edition (February 2002)
The following paragraph does not apply to the United Kingdom or to any country where such provisions are
inconsistent with local law:
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION ″AS IS″ WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do
not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not
apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in new editions of the publication. IBM may make
improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time.
This publication was developed for products and services offered in the United States of America. IBM may not
offer the products, services, or features discussed in this document in other countries, and the information is subject
to change without notice.
Consult your local IBM representative for information on the products, services, and features available in your area.
Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing
representative.
© Copyright International Business Machines Corporation 2001. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Contents
About this manual . . . . . . . . . . 1
Important safety information .
Online support . . . . .
General checkout
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General information
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Features and specifications. . . . . . . . .
What the xSeries 330 offers . . . . . . . .
Reliability, availability, and serviceability features .
Server controls and indicators . . . . . . .
Front view . . . . . . . . . . . . .
Rear view . . . . . . . . . . . . .
Turning on the server . . . . . . . . .
Turning off the server . . . . . . . . .
Service processor remote terminal features . . .
Connecting to the onboard service processor .
Running remote diagnostics . . . . . . .
Special keystrokes . . . . . . . . . .
Considerations when using IBM Remote
Supervisor Adapter . . . . . . . . . .
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Diagnostics. . . . . . . . . . . . . 15
Diagnostic tools overview . . . . . . . . .
POST . . . . . . . . . . . . . . . .
POST error messages . . . . . . . . . .
Error logs . . . . . . . . . . . . . .
Small computer system interface (SCSI) messages .
Identifying problems using status LEDs . . . . .
Light Path Diagnostics. . . . . . . . . .
Diagnostic programs and error messages . . . .
Text messages . . . . . . . . . . . .
Starting the diagnostic programs . . . . . .
Viewing the test log . . . . . . . . . .
Recovering BIOS . . . . . . . . . . . .
Troubleshooting the Ethernet controller . . . . .
Network connection problems . . . . . . .
Ethernet controller troubleshooting chart . . .
Ethernet controller error messages . . . . . . .
NDIS 4.0 (Windows NT or 2000) driver messages
Power checkout . . . . . . . . . . . . .
Replacing the battery . . . . . . . . . . .
Temperature checkout . . . . . . . . . . .
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Configuration . . . . . . . . . . . . 31
Using the Configuration/Setup Utility program . .
Starting the Configuration/Setup Utility program
Choices available from the Configuration/Setup
main menu . . . . . . . . . . . . .
Using passwords . . . . . . . . . . .
Wake on LAN . . . . . . . . . . . .
Using MXT memory . . . . . . . . . .
Using the SCSISelect utility program . . . . . .
Starting the SCSISelect utility program . . . .
© Copyright IBM Corp. 2001
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SCSISelect menu choices . . . . . . . .
Using the PXE boot agent utility program . .
Updating the ASM firmware and configuring the
ASM processor . . . . . . . . . . . .
Updating the ASM firmware . . . . . .
ASM Firmware Update Utility diskette menu
choices . . . . . . . . . . . . . .
Configuring the ASM processor . . . . .
Updating BiOS or Diagnostics . . . . . . .
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Installing options . . . . . . . . . . 45
Major components of the xSeries 330 server . . .
System board . . . . . . . . . . . . . .
System board options connectors . . . . . .
System board LEDs. . . . . . . . . . .
Before you begin . . . . . . . . . . . .
System reliability considerations . . . . . .
Working inside a server with power on . . . .
Rack installation . . . . . . . . . . . . .
Removing the cover . . . . . . . . . . .
Working with adapters . . . . . . . . . .
Adapter considerations . . . . . . . . .
Installing an adapter . . . . . . . . . .
The IBM Remote Supervisor Adapter . . . . . .
Installation prerequisites . . . . . . . . .
Installation requirements . . . . . . . . .
Remote Supervisor Adapter features . . . . .
Unpacking and verifying components . . . .
Installing the Remote Supervisor Adapter . . . .
Connecting the power-supply adapter . . . . .
Connecting the LAN and serial port cables . . . .
Cabling the Ethernet LAN port . . . . . . .
Cabling the serial (COM) port . . . . . . .
Updating the Remote Supervisor Adapter firmware
Configuring your system to enable remote access to
the Remote Supervisor Adapter. . . . . . . .
Configuring the Ethernet settings . . . . . .
Configuring the serial port . . . . . . . .
Setting up point-to-point protocol . . . . . .
Completing the installation . . . . . . . . .
Planning and cabling your interconnect network . .
Forwarding alerts . . . . . . . . . . .
Cabling for the ASM interconnect network . . . .
Installing the ASM Interconnect module on the
xSeries 330 . . . . . . . . . . . . .
ASM interconnect network configuration examples
Hard disk drives . . . . . . . . . . . .
Hard disk drive considerations . . . . . . .
Installing or replacing a hot-swap SCSI hard disk
drive . . . . . . . . . . . . . . .
Working with memory . . . . . . . . . .
About MXT memory . . . . . . . . . .
Memory considerations . . . . . . . . .
Installing a microprocessor . . . . . . . . .
Replacing a fan assembly . . . . . . . . . .
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Installing the cover . . . . . . . .
Input/output ports and connectors . .
Serial port and connector . . . . .
Universal Serial Bus ports . . . .
C2T ports . . . . . . . . . .
C2T breakout cable . . . . . . .
Ethernet ports . . . . . . . .
Advanced System Management ports
Rack installation considerations . . .
Working with cables . . . . . . .
Cabling the RS-485 connectors. . .
Connecting servers with a C2T chain
Testing the C2T chain . . . . .
Using C2T . . . . . . . . .
Cable management . . . . . .
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FRU information (service only) . . . . 109
Diskette/CD-ROM drives . .
Diskette/CD-ROM drive bracket
Hard disk drive backplane . .
Power supply . . . . . .
PCI riser card . . . . . .
System board . . . . . .
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Symptom-to-FRU index . . . . . . . 113
Beep symptoms . . .
No Beep symptoms . .
Information panel system
Diagnostic error codes .
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error LED.
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Hardware Maintenance Manual: xSeries 330 Type 8675
Error symptoms . . . . . . . .
POST error codes . . . . . . . .
SCSI error codes . . . . . . . .
Temperature error messages . . . .
Fan error messages . . . . . . .
System shutdown . . . . . . . .
Voltage related system shutdown . .
Temperature related system shutdown
DASD checkout . . . . . . . .
Bus fault messages . . . . . . .
Undetermined problems . . . . . .
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Parts listing . . . . . . . . . . . . 129
xSeries 330 . .
Keyboards . .
Power cords .
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Related service information . . . . . 135
Safety information. . . . . . . . .
General safety . . . . . . . . .
Electrical safety. . . . . . . . .
Safety inspection guide . . . . . .
Handling static-sensitive devices . . .
Grounding requirements . . . . .
Safety notices (multi-lingual translations)
Send us your comments! . . . . . .
Problem determination tips. . . . . .
Notices . . . . . . . . . . . .
Trademarks . . . . . . . . . . .
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About this manual
This manual contains diagnostic information, a Symptom-to-FRU index, service
information, error codes, error messages, and configuration information for the
IBM«
xSeries 330 Type 8675.
Important: This manual is intended for trained servicers who are familiar with
IBM PC Server products. Before servicing an IBM product, be sure to
review “Safety information” on page 135.
Important safety information
Be sure to read all caution and danger statements in this book before performing
any of the instructions.
Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.
Prenez connaissance de toutes les consignes de type Attention et
Danger avant de procéder aux opérations décrites par les instructions.
© Copyright IBM Corp. 2001
1
Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.
Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare
qualsiasi operazione.
Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a
cabo cualquier operación.
Online support
Use the World Wide Web (WWW) to download Diagnostic, BIOS Flash, Device
Driver files and documents.
The Web address is:
http://www.ibm.com/pc/support
2
Hardware Maintenance Manual: xSeries 330 Type 8675
General checkout
The server diagnostic programs are stored in upgradable read-only memory (ROM)
on the system board. These programs are the primary method of testing the major
components of a server. Major components that can be tested include the system
board, Ethernet controller, video controller, RAM, keyboard, mouse (pointing
device), diskette drive, serial ports, hard drives, and parallel ports. Not all servers
include all these items; your hardware may differ. You can also use them to test
some external devices. See “Diagnostic programs and error messages” on page 18.
Also, if you cannot determine whether a problem is caused by the hardware or by
the software, you can run the diagnostic programs to confirm that the hardware is
working properly.
When you run the diagnostic programs, a single problem might cause several error
messages. When this occurs, work to correct the cause of the first error message.
After the cause of the first error message is corrected, the other error messages
might not occur the next time you run the test.
A failed system might be part of a shared DASD cluster (two or more systems
sharing the same external storage device(s)). Prior to running diagnostics, verify
that the failing system is not part of a shared DASD cluster.
A system might be part of a cluster if:
v The customer identifies the system as part of a cluster.
v One or more external storage units are attached to the system and at least one of
the attached storage units is additionally attached to another system or
unidentifiable source.
v One or more systems are located near the failing system.
If the failing system is suspected to be part of a shared DASD cluster, all
diagnostic tests can be run except diagnostic tests which test the storage unit
(DASD residing in the storage unit) or the storage adapter attached to the storage
unit.
Notes:
1. Safety information, see “Safety information” on page 135.
2. For systems that are part of a shared DASD cluster, run one test at a time in
looped mode. Do not run all tests in looped mode, as this could enable the
DASD diagnostic tests.
3. If multiple error codes are displayed, diagnose the first error code displayed.
4. If the computer hangs with a POST error, go to “POST error codes” on
page 121.
5. For intermittent problems, check the error log; see “Error logs” on page 16.
1. IS THE SYSTEM PART OF A CLUSTER?
YES. Schedule maintenance with the customer. Shut down all systems related to
the cluster. Run storage test.
NO. Go to step 2.
2. IF THE SYSTEM IS NOT PART OF A CLUSTER:
v Power-off the computer and all external devices.
v Check all cables and power cords.
© Copyright IBM Corp. 2001
3
v
v
v
v
Set all display controls to the middle position.
Power-on all external devices.
Power-on the computer.
If the computer hangs and no error is displayed, go to “Undetermined
problems” on page 128.
v Record any POST error messages displayed on the screen. If an error is
displayed, look up the first error in the “POST error codes” on page 121.
v Check the information LED panel System Error LED; if on, see “Information
panel system error LED” on page 115.
v Check the System Error Log. If an error was recorded by the system, see
“Symptom-to-FRU index” on page 113.
v Start the Diagnostic Programs. See “Diagnostic programs and error
messages” on page 18.
v Check for the following responses:
a. One beep.
b. Readable instructions or the Main Menu.
3. DID YOU RECEIVE BOTH OF THE CORRECT RESPONSES?
NO. Find the failure symptom in“Symptom-to-FRU index” on page 113.
YES. Run the Diagnostic Programs. If necessary, refer to “Starting the diagnostic
programs” on page 20.
If you receive an error, go to “Symptom-to-FRU index” on page 113.
If the diagnostics completed successfully and you still suspect a problem, see
“Undetermined problems” on page 128.
4
Hardware Maintenance Manual: xSeries 330 Type 8675
General information
The IBM®
xSeries 330 Type 8675 is a one U-high1 rack model server for
high-volume network transaction processing. This high-performance, symmetric
multiprocessing (SMP) server is ideally suited for networking environments that
require superior microprocessor performance, flexibility, reliable data storage, and
efficient memory management.
The xSeries 330 contains several IBM X-Architecture™ technologies, which help
increase server performance and reliability. The X-Architecture technologies
provided in your server model include two of the most recent advancements in
memory management technologies.
v IBM Memory eXpansion Technology (MXT) on the xSeries 330 Type 8675
effectively expands the memory capacity of the server when an MXT-aware
operating system is running on the server.
Note: An MXT device driver supporting your operating system might be
required before MXT can be used.
v IBM Chipkill™ Memory technology protects the system from a single chip failure
on a dual inline memory module (DIMM).
If you have access to the World Wide Web, you can obtain up-to-date information
about the server and other IBM server products at
http://www.ibm.com/eserver/xseries.
1. Racks are marked in vertical increments of 1.75 inches each. Each increment is referred to as a unit, or a ″U″. A one-U-high device
is 1.75 inches tall.
© Copyright IBM Corp. 2001
5
Features and specifications
The following table provides a summary of the features and specifications for the
xSeries 330 server.
Table 1. Features and Specifications
Microprocessor:
v Intel® Pentium® III
microprocessor, 1.4 GHz
v 133 MHz front-side bus (FSB)
v 512 KB Level-2 processor cache
v Supports up to two
microprocessors
Memory:
v Memory eXpansion Technology
(MXT) controller chip
v Standard: 512 MB in DIMMs (up
to 1 GB MXT memory)
v Maximum: 4 GB in DIMMs (up to
8 GB MXT memory)
v Type: 133 MHz, ECC, SDRAM,
Registered x4 (Chipkill) DIMMs
v Sizes: 256 MB, 512 MB, or 1 GB
DIMMs
v Slots: 4 dual inline
Drives standard:
v Diskette: 1.44 MB
v CD-ROM: 24X IDE
Expansion bays:
v Two 3.5-inch slim high bays for
hard disk drives
PCI expansion slots:
v One 33 MHz/64-bit, 5.0 V, half
length
v One 66 MHz/64-bit, 3.3 V, full
length
Power supply:
One 200 watt (115-230 Vac)
Video:
v S3 Savage4 PRO Graphics/Video
Accelerator (integrated on system
board)
v Compatible with SVGA
v 8 MB SDRAM video memory
Size
v Height 43.69 mm (1.72″)
v Depth: 653.29 mm (25.72″)
v Width: 439.93 mm (17.32″)
v Weight: approximately 12.7 kg
(28lb) when fully configured
Integrated functions:
v Advanced System Management
processor with support for IBM
Remote Supervisor Adapter
v One Ultra160 SCSI controller
v Two 10BASE-T/100BASE-TX Intel
Ethernet controllers with support
for Wake on LAN™
v Two Universal Serial Bus (USB)
ports
v Two RS-485 Advanced System
Management processor ports (one
In, one Out)
v One serial port
v Two Cable Chaining Technology
(C2T) ports (one In, one Out)
Environment:
v Air temperature:
– Server on: 10° to 35° C (50.0° to
95.0° F). Altitude: 0 to 914 m
(2998.7 ft.)
– Server on: 10° to 32° C (50.0° to
89.6° F). Altitude: 914 m (2998.7
ft.) to 2133 m (6998.0 ft.)
– Server off: 10° to 43° C (50.0° to
109.4° F). Maximum altitude: 2133
m (6998.0 ft.)
v Humidity:
– Server on: 8% to 80%
– Server off: 8% to 80%
Heat output:
Approximate heat output in British
Thermal Units (BTU) per hour
v Minimum configuration: 273 BTU (80
watts)
v Maximum configuration: 751 BTU
(220 watts)
Acoustical noise emissions:
v Sound power, idling: 6.2 bel
maximum
v Sound power, operating: 6.2 bel
maximum
v Sound pressure, idling: 47 decibels
v Sound pressure, operating: 47
decibels
Electrical input:
v Sine-wave input (50-60 Hz)
required
v Input voltage low range:
– Minimum: 100 V ac
– Maximum: 127 V ac
v Input voltage high range:
– Minimum: 200 V ac
– Maximum: 240 V ac
v Input kilovolt-amperes (kVA)
approximately:
– Minimum: 0.08 kVA
– Maximum: 0.22 kVA
What the xSeries 330 offers
The unique design of this server takes advantage of advancements in symmetric
multiprocessing (SMP), data storage, and memory management. The server
combines:
v IBM X-Architecture™
6
Hardware Maintenance Manual: xSeries 330 Type 8675
IBM’s X-Architecture leverages proven innovative IBM technologies to build the
most powerful, scalable, reliable Intel-processor-based servers in the world.
X-Architecture includes features such as Light Path Diagnostics™, Predictive
Failure Analysis®, and the Advanced System Management processor.
v Impressive performance using an innovative approach to SMP
The server supports up to two Pentium III microprocessors. The server comes
with one microprocessor installed; you can install an additional microprocessor
to enhance performance and provide SMP capability.
v Large system memory
The memory bus in the server supports up to 4 GB. The memory controller
provides error correcting code (ECC) support for up to four industry standard
PC133, 3.3 V, 168-pin, 8-byte, registered, synchronous-dynamic-random access
memory (SDRAM) dual inline memory modules (DIMMs). The memory
controller also provides Chipkill Memory protection. Chipkill Memory protection
is a technology that protects the system from a single chip failure on a DIMM.
The IBM Memory eXpansion Technology (MXT) chip on your server enables you
to store up to nearly twice the amount of data in system memory as was
previously possible. The MXT technology enables increased system performance
(through more available memory) without increasing system memory, or
comparable performance with half the memory. The level of increase
performance can depend on the number of applications running on the system
and the load on the system.
Notes:
1. An MXT device driver supporting the operating system might be required.
The IBM MXT device driver for Microsoft® Windows® 2000 is available on
the ServerGuide™ CD. Use the ServerGuide CDs to install the MXT device
driver, or download and install the latest device driver from
http://www.ibm.com/pc/support/ on the World Wide Web. The Red Hat
Linux® 7.2 operating system includes MXT support natively, and does not
need a separate device driver.
2. With non-MXT-aware operating systems, the system memory is limited to the
sum of the DIMMs installed.
3. On an MXT-aware Microsoft Windows operating system, MXT support
software limits Windows Address Windowing Extensions (AWE) allocations
to approximately one-half the physical memory size (one-fourth the MXT
memory). Because Windows AWE pages are nonpageable, this restriction
prevents user applications from running out of MXT memory. This is not a
problem for most applications.
4. Device drivers must limit the locked pages count to less than the physical
memory size. Most device drivers will operate with this restriction.
v System-management capabilities
The server comes with an Advanced System Management (ASM) processor on
the system board. This processor, in conjunction with the system-management
software that is provided with the server, enables you to manage the functions
of the server locally and remotely. The ASM processor also provides system
monitoring, event recording, and dial-out alert capability.
Note: The ASM processor is sometimes referred to as the service processor.
The optional IBM Remote Supervisor Adapter works in conjunction with the
integrated service processor to give you a World Wide Web interface to the
system-management functions. You can manage your server over the Internet or
intranet.
General information
7
Refer to the documentation provided with the system-management software for
more information.
v Integrated network environment support
The server comes with two Ethernet controllers on the system board. Each
Ethernet controller has an interface for connecting to 10-Mbps or 100-Mbps
networks. The server automatically selects between 10BASE-T and 100BASE-TX.
Each controller provides full-duplex (FDX) capability, which allows simultaneous
transmission and reception of data on the Ethernet local area network (LAN).
v IBM ServerGuide CDs
The ServerGuide CDs that are included with the server provide programs to
help you set up your server and install the network operating system (NOS).
The ServerGuide program detects the hardware options that are installed, and
provides the correct configuration programs and device drivers. In addition, the
ServerGuide CDs include a variety of application programs for your server.
For more information about the ServerGuide CDs, see the documentation
provided with the ServerGuide software.
Reliability, availability, and serviceability features
Three of the most important features in server design are reliability, availability,
and serviceability (RAS). These factors help to ensure the integrity of the data
stored on your server; that your server is available when you want to use it; and
that should a failure occur, you can easily diagnose and repair the failure with
minimal inconvenience.
The following is an abbreviated list of the RAS features that your server supports.
v Menu-driven setup, system configuration, RAID configuration, and diagnostic
programs
v Power-on self-test (POST)
v Integrated ASM processor
v Predictive Failure Analysis® (PFA)
v Remote system problem-analysis support
v Power and temperature monitoring
v Hot-swap drive bays (some models only)
v Error codes and messages
v System error logging
v Upgradable BIOS, diagnostics, and ASM Processor code
v Automatic restart after a power failure
v CRC checking on the SCSI buses
v Error checking and correcting (ECC) memory
v Chipkill Memory
v Redundant Ethernet capabilities
v Light Path Diagnostics™ on the system board and SCSI backplane
v Vital Product Data (VPD) on system board, and SCSI backplane
Server controls and indicators
This section identifies the controls and indicators on the front and the back of your
server.
8
Hardware Maintenance Manual: xSeries 330 Type 8675
Front view
Power control
button
Power-on
light (green)
Select
button/indicator
(green)
System error
light (amber)
Reset
button
CD activity
light (green)
Diskette drive
activity light
(green)
Diskette eject
button
CD eject button
Power-control button: Press this button to manually turn the server on or off.
Power-on light: This green LED lights and stays on when you turn on your server
and blinks when the server is in Standby mode.
Reset button: Press this button to reset the server and run the power-on self-test
(POST). You might need to use a pen or the end of a straightened paper clip to
press the button.
Select button/indicator: Press this button to select the server in the C2T chain. The
green LED on this button lights when the monitor, keyboard, and mouse are
logically connected to this server.
System-error light: This amber LED lights when a system error occurs. An LED on
the Light Path Diagnostic panel on the system board will also be on to further
isolate the error.
Diskette drive activity light: When this LED is on, it indicates that the diskette
drive is in use.
Diskette-eject button: Push this button to release a diskette from the drive.
CD-eject button:Push this button to release a CD from the drive.
CD-ROM drive activity light: When this light is on, it indicates that the CD-ROM
drive is in use.
General information
9
Rear view
Ethernet 1 speed
indicator (green)
Ethernet 1 link
indicator (green)
Advanced System
Management RS-485 connectors
C2T (Out) connector
Select light (green)
USB 2
connector
Ethernet 2 link
indicator (green)
Ethernet 2 speed
indicator (green)
Power-on
light (green)
Serial connector
C2T (In) connector
USB 1
connector
System error
light (amber)
Ethernet 1 speed indicator: This green LED lights when the speed of the Ethernet
LAN that is connected to Ethernet port 1 is 100 Mbps.
Ethernet 1 link indicator: This green LED lights when there is an active link
connection on the 10BASE-T or 100BASE-TX interface for Ethernet port 1.
Advanced System Management connectors: The RS-485 connectors are used for
creating a system-management bus between several servers.
Select light: This green LED lights when the monitor, keyboard, and mouse are
logically connected to this server. This light duplicates the Select button LED on
the front of the server.
C2T (Out) connector: This port is used to connect the server to a keyboard,
monitor, and pointing device. It is also used to connect multiple servers together to
share a single keyboard, monitor, and pointing device.
Serial connector: Signal cables for modems or other serial devices connect here to
the 9-pin serial port connector.
C2T (In) connector: This port is used to connect multiple servers together to share
a single keyboard, monitor, and pointing device.
USB 2 connector: This connector is used to attach USB devices to Universal Serial
Bus port 2.
USB 1 connector: This connector is used to attach USB devices to Universal Serial
Bus port 1.
System-error light: This amber LED lights when a system error occurs. An LED on
the Light Path Diagnostic panel on the system board may also be on to further
isolate the error. This light duplicates the system error light on the front of the
server.
Power-on light: This green LED lights and stays on when you turn on your server
and will blink when the server is in standby mode. This light duplicates the power
on light on the front of the server.
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Hardware Maintenance Manual: xSeries 330 Type 8675
Ethernet 2 link indicator: This green LED lights when there is an active link
connection on the 10BASE-T or 100BASE-TX interface for Ethernet port 2.
Ethernet 2 speed indicator: This green LED lights when the speed of the Ethernet
LAN connected to Ethernet port 2 is 100 Mbps.
Turning on the server
Turning on the server refers to the act of plugging the power cord of your server
into the power source and starting the operating system.
Complete the following steps to turn on the server:
1. Plug the power cord of your server into the power source.
Note: Plugging the power cord into a power source may cause the server to
start automatically. This is an acceptable action.
2. Wait 30 seconds; then, press the power control-button on the front of the server.
Turning off the server
Turning off the server refers to the act of disconnecting the server from the power
source.
Complete the following steps to turn off the server:
Statement 5
CAUTION:
The power control button on the device and the power switch on the power supply (if
there is one) do not turn off the electrical current supplied to the device. The device also
might have more than one power cord. To remove all electrical current from the device,
ensure that all power cords are disconnected from the power source.
2
1
1. Refer to your operating system documentation for the proper procedure to shut
down the operating system.
Note: Each operating system is different. Some will allow an immediate
shut-down, while others require and orderly shut-down procedure.
2. Press the power-control button on the front of the server. This will put the
server into Standby mode.
3. Disconnect the server from the power source.
Note: After turning off the server, wait at least 5 seconds before you turn on
the server again.
General information
11
Standby mode
Standby puts the server in a wait state. When in a wait state, the server is not
running the operating system, and all core logic is shut down, except for the
service processor.
Complete the following steps to put the server into standby mode:
1. Refer to your operating system documentation for the proper procedure to
shut-down the operating system.
Note: Each operating system is different. Read all the documentation about
shutting down the operating system before continuing.
2. Press the power-control button on the front of the server.
Service processor remote terminal features
You can connect to the service processor from another computer in order to
perform remotely the following system functions on your server:
v POST
v Setup
v Diagnostics
v Screen capture
v View error log
v Flash update the BIOS code and service processor code
Connecting to the onboard service processor
You can establish a connection from the remote system to the server onboard
service processor through the server serial port A, using a terminal emulation
program such as Hyperterm on the remote system. The connection can be direct (a
null-modem cable) or through a modem.
Note: The serial port must be connected to either the shared communications (Port
A) port connector (J68) or the dedicated (system management) port
connector (J65) on the system board. See “System board options connectors”
on page 47 for the location of the connectors.
To use the remote terminal functions of the onboard service processor:
1. Establish the connection from the remote computer to the service processor.
Note: The server does NOT have to be running for the remote computer to
connect to the service processor.
2. Press Esc.
3. Log in using the dial-in userid and password defined in the server
Configuration/setup Utility program. The default userid is USERID; the default
password is PASSW0RD (the 6th character is zero).
The service processor presents a menu of actions you can choose:
Selection
Meaning
2 - Monitors
View the temperature, voltages, fans, or service
processor status monitors
View the system error log or the service processor error
log
View the service processor configuration
3 - Error Logs
4 - SP configuration
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Hardware Maintenance Manual: xSeries 330 Type 8675
Selection
Meaning
5 - System Services
6 - System Power
7 - Boot
View information about the settings for system services
View settings or turn server power on or off
Restart the server (server power must be on) or the
service processor.
View the status of another remote terminal and its
components from this remote terminal.
View the number of hard drives installed and their SCSI
IDs
View the service processor information for other servers
that are connected to your server through your server’s
RS-485 ports (ASM bus).
End the connection for the current userid and password
Begin redirecting the server video and keyboard
input/output to the remote terminal screen and
keyboard.
B - Remote Terminal Status
E - Storage
R - Remote SP Access
Y - Disconnect current login
Z - Start Remote Video
4. Enter the number or letter that represents the action that you want. Each
selection gives a further menu, from which you choose the particular element.
For example, to turn the server power on, first enter the number for System
Power, then enter the number for Power On in the resulting menu.
5. When the line 0 -Write or2 - Read appears, press 0 (zero) to send the
command to the service processor, or press 2 to retrieve the requested
information from the service processor.
Notes:
a. If you reboot the service processor, the connection is ended and you will
have to log in again.
b. When you initiate Start Remote Video, the menu goes away. Press Ctrl-R +
Ctrl-E + Ctrl-T to redisplay the menu.
c. From any selection, press Esc to return to the main menu.
Running remote diagnostics
To run diagnostics on the server from a remote terminal, do the following:
1. Make sure the server is turned on and running.
2. Establish the connection from the remote computer to the server (see
“Connecting to the onboard service processor” on page 12) and log in.
3. When the server processor menu appears, enter 7 (boot), then enter the number
for your choice to restart the server, then enter 0 (write the command to the
server).
4. Return to the main menu and immediately enter Z (Start remote video), then
enter 0 (zero). The server monitor contents are displayed on the remote
monitor.
5. When the message F2 for Diagnostics appears, press F2 on the remote
computer keyboard. The diagnostic programs screen appears. Run the
diagnostics you need. See “Diagnostic programs and error messages” on
page 18 for more information about running the diagnostics program.
Important: You cannot run the following tests remotely:
v Keyboard
v Video
v Mouse
v USB
General information
13
v Serial ports
v ASM restart (under System Management)
Also, the following tests require user interaction at the server:
v Diskette
v CDROM/DVD
v CDRW
v Parallel port external loopback
v Ethernet external loopback
v Modem
6. When you have completed the diagnostics tests, exit the diagnostics programs.
To return to the service processor main menu, enter Ctrl-R + Ctrl-E + Ctrl-T.
Special keystrokes
When running the diagnostics programs remotely through a terminal emulation
program, some function keys might not work. Use the following key combinations
for the function keys that do not work.
To transmit:
Type:
F1
F2
F3
F5
Enter
Page Up
Page Down
Ctrl-A
Ctrl-O
Ctrl-L
Ctrl-D
Ctrl-N
Ctrl-Q
Ctrl-Z
Considerations when using IBM Remote Supervisor Adapter
To connect a remote terminal, follow the instructions in the documentation that
comes with the IBM Remote Supervisor Adapter.
When using the remote terminal to Redirect Text Console mode, keyboard control
is limited to ASCII characters and arrow keys. You can simulate some special keys
by using certain key combinations. The key combinations consist of a prefix (Ctrl-]
or Ctrl-Z) followed by designated keystrokes:
To transmit:
Type:
F1-F9, F10
F11
F12
Page Up
Page Down
Alt-F1
Ctrl-Alt-Del
Prefix
Prefix
Prefix
Prefix
Prefix
Prefix
Prefix
followed
followed
followed
followed
followed
followed
followed
by
by
by
by
by
by
by
1-9, 0
=
Ctrl-u
Ctrl-d
F1
Ctrl-r
Note: If one prefix does not work, use the other instead.
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Hardware Maintenance Manual: xSeries 330 Type 8675
Diagnostics
This section provides basic troubleshooting information to help you resolve some
common problems that might occur with the server.
Diagnostic tools overview
The following tools are available to help you identify and resolve hardware-related
problems:
v POST beep codes, error messages, and error logs
The power-on self-test (POST) generates beep codes and messages to indicate
successful test completion or the detection of a problem. See “POST” on page 16
for more information.
v Diagnostic programs and error messages
The server diagnostic programs are stored in upgradable read-only memory
(ROM) on the system board. These programs are the primary method of testing
the major components of your server. See “Diagnostic programs and error
messages” on page 18 for more information.
v Light Path Diagnostic
The Light Path Diagnostic is used to quickly identify system errors.
© Copyright IBM Corp. 2001
15
POST
When you turn on the server, it performs a series of tests to check the operation of
server components and some of the options installed in the server. This series of
tests is called the power-on self-test or POST.
If POST finishes without detecting any problems, a single beep sounds and the
first screen of your operating system or application program appears.
If POST detects a problem, more than one beep sounds and an error message
appears on your screen. See “POST error messages” for more information.
Notes:
1. If you have a power-on password set, you must type the password and press
Enter, when prompted, before POST will continue.
2. A single problem might cause several error messages. When this occurs, work
to correct the cause of the first error message. After you correct the cause of the
first error message, the other error messages usually will not occur the next
time you run the test.
POST error messages
The table “POST error codes” on page 121 provides information about the POST
error messages that can appear during startup.
Error logs
The POST error log contains the three most recent error codes and messages that
the system generated during POST. The System Error log contains all messages
issued during POST and all system status messages from the service processor.
You can view the contents of this error log from the Configuration/Setup Utility
program or from the diagnostics programs.
v Start the Configuration/Setup Utility program; then, select Error Logs from the
main menu. See “Starting the Configuration/Setup Utility program” on page 32
for more information.
v Start the diagnostics programs,; select Hardware Info from the top of the
diagnostics programs screen; select System Error Log from the list that appears;
then, follow the instructions on the screen. See “Starting the diagnostic
programs” on page 20 for more information.
Small computer system interface (SCSI) messages
The following table lists actions to take if you receive a SCSI error message.
Note: If the server does not have a hard disk drive, ignore any message that
indicates that the drive is not installed.
You will get these messages only when running the SCSISelect Utility. See “SCSI
error codes” on page 125.
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Hardware Maintenance Manual: xSeries 330 Type 8675
Table 2. SCSI messages
SCSI Messages
All
Description
One or more of the following might be causing the problem.
v A failing SCSI device (adapter, drive, controller)
v An improper SCSI configuration
v Duplicate SCSI IDs in the same SCSI chain
v An improperly installed SCSI terminator
v A defective SCSI terminator
v An improperly installed cable
v A defective cable
Action: Verify that:
v The external SCSI devices are turned on. External SCSI devices must
be turned on before the server.
v The cables for all external SCSI devices are connected correctly.
v The last device in each SCSI chain is terminated properly.
v The SCSI devices are configured correctly.
If the above items are correct, run the diagnostic programs to obtain
additional information about the failing device.
Identifying problems using status LEDs
If the System Error light in the Information LED Panel on the front of the server is
on, one or more LEDs inside the server may be on. Use the light path diagnostics
to identify the type of error that occurred.
For LED locations see “System board LEDs” on page 48.
Light Path Diagnostics
You can use the Light Path Diagnostics built into your server to quickly identify
the type of system error that occurred. The Light Path Diagnostics panel is located
on the system board just behind PCI adapter slot 1. When you press on the Light
Path Diagnostics button the LED on the top right corner of the panel will
illuminate. This shows that the diagnostic circuitry is working correctly.
Your server is designed so that any LEDs that are illuminated can be
re-illuminated without AC power after you remove the cover. This feature helps
you isolate the problem if an error causes the server to shut down. See Table 3 on
page 18.
Important: You have up to 12 hours to use the Light Path Diagnostic LED’s after
ac power has been removed from the server. After 12 hours you must power the
server up again to be able to use the Light Path Diagnostic LEDs to help locate
system errors.
To view the LEDs on the system board:
1. Turn off the server and any peripheral devices.
2. Remove all external cables and power cords from the server; then, remove the
server from the rack and remove the cover. See “Removing the cover” on
page 51 for more info.
Diagnostics
17
3. Press and hold the Light Path Diagnostics (blue) button on the diagnostics
panel. The LEDs will illuminate while the switch is pressed.
Note: You can illuminate the LEDs for a maximum of two minutes. After that
time, the circuit that powers the LEDs is exhausted.
4. Replace the cover on the server; then, reinstall the server in the rack and
connect all external cables and power cords.
Diagnostics panel
The following illustration shows the LEDs on the diagnostics panel on the system
board. See Table 3 for information on identifying problems using these LEDs.
Light
Path
PS
MEM
TEMP CPU
FAN VRM
SP
PCI
Table 3. Light Path Diagnostics
LED
Description
PS
Power supply error
MEM
Memory error occurred
TEMP
System temperature exceeded maximum rating
CPU
Microprocessor error
FAN
Fan failed or operating slowly
VRM
Voltage regulator module error
SP
Error occurred on service processor
PCI
Error occurred on an adapter in PCI slot 1 or 2, or one of the PCI service
devices integrated on the system board.
See “Information panel system error LED” on page 115 for appropriate action.
Diagnostic programs and error messages
The server diagnostic programs are stored in upgradable read-only memory (ROM)
on the system board. These programs are the primary method of testing the major
components of the server.
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Hardware Maintenance Manual: xSeries 330 Type 8675
Sometimes the first error to occur causes additional errors. In this case, the server
displays more than one error message. Always follow the suggested action
instructions for the first error message that appears.
The following sections contain the error codes that might appear in the detailed
test log and summary log when running the diagnostic programs.
The error code format is as follows:
fff-ttt-iii-date-cc-text message
where:
fff
is the three-digit function code that indicates the function being
tested when the error occurred. For example, function code 089 is
for the microprocessor.
ttt
is the three-digit failure code that indicates the exact test failure
that was encountered.
iii
is the three-digit device ID.
date
is the date that the diagnostic test was run and the error recorded.
cc
is the check digit that is used to verify the validity of the
information.
text message
is the diagnostic message that indicates the reason for the problem.
Text messages
The diagnostic text message format is as follows:
Function Name:
Result (test specific string)
where:
Function Name
is the name of the function being tested when the error occurred. This
corresponds to the function code (fff) given in the previous list.
Result can be one of the following:
Passed
This result occurs when the diagnostic test completes without any
errors.
Failed This result occurs when the diagnostic test discovers an error.
User Aborted
This result occurs when you stop the diagnostic test before it is
complete.
Not Applicable
This result occurs when you specify a diagnostic test for a device
that is not present.
Aborted
This result occurs when the test could not proceed because of the
system configuration.
Warning
This result occurs when a possible problem is reported during the
diagnostic test, such as when a device that is to be tested is not
installed.
Diagnostics
19
Test Specific String
This is additional information that you can use to analyze the problem.
Starting the diagnostic programs
You can press F1 while running the diagnostic programs to obtain Help
information. You also can press F1 from within a help screen to obtain online
documentation from which you can select different categories. To exit Help and
return to where you left off, press Esc.
To start the diagnostic programs:
1. Turn on the server and watch the screen.
2. When the message F2 for Diagnostics appears, press F2.
If a power-on password is set, the server prompts you for it. Type the power-on
password, and press Enter.
3. When the Diagnostic Programs screen appears, select either Extended or Basic
from the top of the screen.
4. Select the test you want to run from the list that appears; then, follow the
instructions on the screen.
Notes:
a. If the server stops during testing and you cannot continue, restart the server
and try running the diagnostic programs again.
b. The keyboard and mouse (pointing device) tests assume that a keyboard
and mouse are attached to the server.
c. If you run the diagnostic programs with no mouse attached to the server,
you will not be able to navigate between test categories using the Next Cat
and Prev Cat buttons. All other functions provided by mouse-selectable
buttons are also available using the function keys.
d. You can test the USB keyboard by using the regular keyboard test. The
regular mouse test can test a USB mouse. Also, you can run the USB
Interface test only if there are no USB devices attached.
e. You can view server configuration information (such as system
configuration, memory contents, interrupt request (IRQ) use, direct memory
access (DMA) use, device drivers, and so on) by selecting Hardware Info
from the top of the screen.
If the hardware checks out OK but the problem persists during normal server
operations, a software error might be the cause. If you suspect a software problem,
refer to the information that comes with the software package.
Viewing the test log
When the tests have completed, you can view the Test Log by selecting Utility
from the top of the screen and then selecting View Test Log.
Notes:
1. You can view the test log only while you are in the diagnostics programs.
When you exit the diagnostics programs, the test log is cleared (saved test logs
are not affected). To save the test log so that you can view it later, click Save
Log on the diagnostic programs screen and specify a location and name for the
saved log file.
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2. To save the test log to a diskette, you must use a diskette that you have
formatted yourself; this function does not work with preformatted diskettes. If
the diskette has sufficient space for the test log, the diskette may contain other
data.
Diagnostics
21
Recovering BIOS
If the BIOS has become corrupted, such as from a power failure during a flash
update, you can recover the BIOS using the BIOS code page jumper and a BIOS
flash diskette.
Note: You can obtain a BIOS flash diskette from one of the following sources:
v Use the ServerGuide program to make a BIOS flash diskette.
v Download a BIOS flash diskette from the World Wide Web. Go to http:
//www.pc.ibm.com/support/, select IBM Server Support, and make the
selections for your server.
To recover the BIOS:
1. Turn off the server and peripheral devices and disconnect all external cables
and power cords; then, remove the cover.
2. Locate the BIOS code page jumper (J19) on the system board.
BIOS code
page jumper
(J19)
1
2
3
3. Move the jumper from pins 2 and 3 to pins 1 and 2 to enable BIOS back page.
4. Reconnect all external cables and power cords and turn on the peripheral
devices.
5. Insert the BIOS Flash Diskette in the diskette drive.
6. Restart the server. The system begins the power-on self-test (POST) and BIOS
flash.
7. Select 1 - Update POST/BIOS from the menu that contains various flash
(update) options.
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Hardware Maintenance Manual: xSeries 330 Type 8675
8. When prompted as to whether you want to save the current code to a
diskette, select N.
9. When prompted to choose a language, select a language (from 0 to 7) and
press Enter to accept your choice.
10. Do not restart your system at this time.
11. Remove the BIOS Flash Diskette from the diskette drive.
12. Turn the server off.
13. Move the jumper on J19 to pins 2 and 3 to return to normal startup mode.
14. Restart the server. The system should start up normally.
Troubleshooting the Ethernet controller
This section provides troubleshooting information for problems that might occur
with the 10/100 Mbps Ethernet controller:
Network connection problems
If the Ethernet controller cannot connect to the network, check the following:
v Make sure that the cable is installed correctly.
The network cable must be securely attached at all connections. If the cable is
attached but the problem persists, try a different cable.
If you set the Ethernet controller to operate at 100 Mbps, you must use Category
5 cabling.
If you directly connect two workstations (without a hub), or if you are not using
a hub with X ports, use a crossover cable.
v
v
v
v
v
Note: To determine whether a hub has an X port, check the port label. If the
label contains an X, the hub has an X port.
Determine if the hub supports auto-negotiation. If not, try configuring the
integrated Ethernet controller manually to match the speed and duplex mode of
the hub.
Make sure that you are using the correct device drivers, supplied with the
server.
Check for operating system-specific causes for the problem.
Make sure that the device drivers on the client and server are using the same
protocol.
Test the Ethernet controller:
How you test the Ethernet controller depends on which operating system you
are using (see the Ethernet controller device driver README file).
Ethernet controller troubleshooting chart
You can use the following troubleshooting chart to find solutions to 10/100 Mbps
Ethernet controller problems that have definite symptoms.
Diagnostics
23
Table 4. Ethernet troubleshooting chart
Ethernet controller problem
Suggested Action
The server stops running
when loading device drivers.
The PCI BIOS interrupt settings are incorrect.
Check the following:
v Determine if the interrupt (IRQ) setting assigned to the Ethernet controller is also
assigned to another device in the Configuration/Setup Utility program.
Although interrupt sharing is allowed for PCI devices, some devices do not
function well when they share an interrupt with a dissimilar PCI device. Try
changing the IRQ assigned to the Ethernet controller or the other device. For
example, for NetWare Versions 3 and 4 it is recommended that disk controllers not
share interrupts with LAN controllers.
v Make sure that you are using the most recent device driver available from the
World Wide Web.
v Run the network diagnostic program.
Data is incorrect or sporadic.
Check the following:
v Make sure that you are using Category 5 cabling when operating the server at 100
Mbps.
v Make sure that the cables do not run close to noise-inducing sources like
fluorescent lights.
The Ethernet controller
stopped working when
another adapter was added
to the server.
Check the following:
v Make sure that the cable is connected to the Ethernet controller.
v Make sure that your PCI system BIOS is current.
v Reseat the adapter.
v Determine if the interrupt (IRQ) setting assigned to the Ethernet adapter is also
assigned to another device in the Configuration/Setup Utility program.
Although interrupt sharing is allowed for PCI devices, some devices do not
function well when they share an interrupt with a dissimilar PCI device. Try
changing the IRQ assigned to the Ethernet adapter or the other device.
The Ethernet controller
stopped working without
apparent cause.
Check the following:
v Run diagnostics for the Ethernet controller.
v Try a different connector on the hub.
v Reinstall the device drivers. Refer to your operating-system documentation and to
the ServerGuide information.
Ethernet controller error messages
The integrated Ethernet controller might display messages from the following
device drivers:
v Novell NetWare or IntraNetWare Server ODI
v NDIS Adapter for level 4.0 (Windows NT or Windows 2000)
Notes:
1. Listing these device drivers does not imply that these operating systems are
supported on this server. Refer to http://www.ibm.com/ on the World Wide
Web for the supported operating systems for the server.
2. Although the term ″adapter″ is used in these messages, the messages might
also apply to the integrated Ethernet controller on the system board.
NDIS 4.0 (Windows NT or 2000) driver messages
This section contains the error messages for the NDIS 4.0 drivers. The explanation
and recommended action are included with each message.
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Hardware Maintenance Manual: xSeries 330 Type 8675
Table 5. NDIS (Windows NT or Windows 2000) driver messages for the Ethernet controller
Error code (hex)
Description
0x00
Explanation: The driver could not register the specified interrupt. Action: Using the
Configuration/Setup utility, make sure that a PCI interrupt is assigned to your Ethernet card,
and that Ethernet is enabled.
0x01
Explanation: One of the PCI cards did not get the required resources. Action: Using the
Configuration/Setup utility, make sure that a PCI interrupt is assigned to your Ethernet card,
and that Ethernet is enabled.
0x02
Explanation: Bad node address (multicast address). Action: Make sure the locally administered
address is valid, if one is specified. The address can not be a multicast address.
0x03
Explanation: Failed self-test. Action: Make sure a cable is attached to the Ethernet connector. If
the problem persists, call for service.
0x0D
Explanation: Could not allocate enough memory for transmit queues. Action:
For Windows 2000
1. From the Windows 2000 desktop, click Start→ Settings→Control Panel→Network and Dial-up
connections.
2. Right-click the connection that uses your IBM Ethernet adapter, and click Properties.
3. Click Configure→Advanced.
4. Lower the resource values that apply to the transmit queue.
For Windows NT:
1. From the Windows NT desktop, select Start -> Control Panel -> Networks -> Adapters.
2. Select your IBM Ethernet adapter from the list.
3. Select Properties -> Advanced.
4. Lower the resource values that apply to the transmit queue.
0x0E
Explanation: Could not allocate enough memory for receive queue. Action:
For Windows 2000:
1. From the Windows 2000 desktop, click Start→ Settings→Control Panel→Network and Dial-up
connections.
2. Right-click the connection that uses your IBM Ethernet adapter, and click Properties.
3. Click Configure→Advanced.
4. Lower the resource values that apply to the receive queue.
For Windows NT:
1. From the Windows NT desktop, select Start -> Control Panel -> Networks -> Adapters.
2. Select your IBM Ethernet adapter from the list.
3. Select Properties -> Advanced.
4. Lower the resource values that apply to the receive queue.
Diagnostics
25
Table 5. NDIS (Windows NT or Windows 2000) driver messages for the Ethernet controller (continued)
Error code (hex)
Description
0x0F
Explanation: Could not allocate enough memory for other structures. Action:
For Windows 2000:
1. From the Windows 2000 desktop, click Start→ Settings→Control Panel→Network and Dial-up
connections.
2. Right-click the connection that uses your IBM Ethernet adapter, and click Properties.
3. Click Configure→Advanced.
4. Lower the value for the resource named in the message.
For Windows NT:
1. From the Windows NT desktop, select Start -> Control Panel -> Networks -> Adapters.
2. Select your IBM Ethernet adapter from the list.
3. Select Properties -> Advanced.
4. Lower the value for the resource named in the message.
0x10
Explanation: Did not find any Ethernet controllers. Action: Using the Configuration/Setup
utility, make sure that Ethernet is enabled.
0x11
Explanation: Multiple Ethernet controllers found, but none matched the required ID. Action:
Using the Configuration/Setup utility, make sure that Ethernet is enabled.
0x13
Explanation: Did not find any Ethernet controllers that matched the required subven/subdev.
Action: Using the Configuration/Setup utility, make sure that Ethernet is enabled.
0x16
Explanation: Single adapter found but multiple instances tried to load. Action: Using the
Configuration/Setup utility, make sure that Ethernet is enabled, and that the slot containing the
IBM Netfinity 10/100 Ethernet Adapter or the IBM 10/100 Etherjet PCI adapter is enabled.
0x17
Explanation: Slot parameter not specified in the registry. Action: Remove the adapter driver and
reinstall it. If the problem persists, call for service.
Ethernet teaming messages:
Table 6. NDIS (Windows NT or Windows 2000) driver teaming messages for the Ethernet controller
Event ID
Type
Description
01
Error
Explanation: Team Name and physical adapter name are the same. This
is an invalid configuration. Action: Reconfigure the adapter team by
double-clicking the PROSet icon in the control panel.
02
Error
Explanation: Unable to allocate required resources. Action: Free some
memory resources and restart.
03
Error
Explanation: Unable to read required registry parameters. Action:
Reconfigure the adapter team by double-clicking the PROSet icon in the
control panel.
04
Error
Explanation: Unable to bind to physical adapter. Action: Reconfigure the
adapter team by double-clicking the PROSet icon in the control panel.
05
Error
Explanation: Unable to initialize an adapter team. Action: Reconfigure
the adapter team by double-clicking the PROSet icon in the control panel.
06
Informational
Explanation: Team nn. Primary adapter is initialized. Action: None.
07
Informational
Explanation: Team nn. Secondary adapter is initialized. Action: None.
08
Informational
Explanation: Team nn. Virtual adapter or Team is initialized. Action:
None.
09
Informational
Explanation: Team nn. Primary adapter is switching over. Action: None.
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Hardware Maintenance Manual: xSeries 330 Type 8675
Table 6. NDIS (Windows NT or Windows 2000) driver teaming messages for the Ethernet controller (continued)
Event ID
Type
Description
10
Warning
Explanation: Team nn. Adapter link down. Action: Make sure the
adapter is functioning properly.
11
Informational
Explanation: Team nn. Secondary adapter took over. Action: None.
12
Warning
Explanation: Team nn. Secondary adapter is deactivated from the Team.
Action: Make sure the secondary adapter is functioning properly and
that the adapter cable is securely connected to the LAN.
13
Informational
Explanation: Team nn. Secondary adapter has rejoined the Team. Action:
None.
14
Informational
Explanation: Team nn. Secondary adapter link is up. Action: None.
15
Error
Explanation: Team nn. The last adapter has lost its link. Network
connection has been lost. Action: Shut down the server and replace the
adapters; then, restart the server to reestablish the connection.
16
Informational
Explanation: Team nn. An adapter has re-established the link. Network
connection has been restored. Action: None.
17
Informational
Explanation: Team nn. Preferred primary adapter has been detected.
Action: None.
18
Informational
Explanation: Team nn. Preferred secondary adapter has been detected.
Action: None.
19
Informational
Explanation: Team nn. Preferred primary adapter took over. Action:
None.
20
Informational
Explanation: Team nn. Preferred secondary adapter took over. Action:
None.
21
Warning
Explanation: Team nn. Primary adapter does not sense any Probes.
Possible reason: partitioned Team. Action: Make sure the cables of the
adapter team are connected to the same LAN segment. Reconfigure the
team if necessary.
Power checkout
Power problems can be difficult to troubleshoot. For instance, a short circuit can
exist anywhere on any of the power distribution busses. Usually a short circuit will
cause the power subsystem to shut down because of an overcurrent condition.
A general procedure for troubleshooting power problems is as follows:
1. Power off the system and disconnect the AC cord(s). Disconnect all external
cables and remove server from the rack.
Note: To determine if the power switch assembly needs to be replaced turn on
microswitch 5 on switch block 1 (power-on override) and reconnect the
AC cord. If the system powers on within 40 seconds then replace the
switch assembly.
2. Check for loose cables in the power subsystem. Also check for short circuits, for
instance if there is a loose screw causing a short circuit on a circuit board.
3. Remove adapters and disconnect the cables and power connectors to all
internal and external devices until system is at minimum configuration
required for power-on.
Note: Minimum configuration requirements are:
a. 1 Power supply
Diagnostics
27
b. System board
c. 1 Microprocessor
d. 1 Terminator card
e. Memory module (with a minimum of 2 DIMMs equaling 256MB)
4. Reconnect the AC cord and power on the system. If the system powers up
successfully, replace adapters and devices one at a time until the problem is
isolated. If system does not power up from minimal configuration, replace
FRUs of minimal configuration one at a time until the problem is isolated.
To use this method it is important to know the minimum configuration required
for a system to power-up.
Replacing the battery
When replacing the battery you must replace it with a lithium battery of the same
type, from the same manufacturer. To avoid possible danger read and follow the
safety statement below.
To order replacement batteries, call 1-800-772-2227 within the United States, and
1-800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, call
your IBM reseller or IBM marketing representative.
Note: After you replace the battery, you must reconfigure your server and reset
the system date and time.
CAUTION:
When replacing the battery, use only IBM Part Number 33F8354 or an equivalent
type battery recommended by the manufacturer. If your system has a module
containing a lithium battery, replace it only with the same module type made by
the same manufacturer. The battery contains lithium and can explode if not
properly used, handled, or disposed of.
Do not:
v Throw or immerse into water
v Heat to more than 100°C (212°F)
v Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
To replace the battery:
1. Read “Before you begin” on page 48, and follow any special handling and
installation instructions supplied with the replacement battery.
2. Turn off the server and peripheral devices and disconnect all external cables
and power cords.
3. Remove the server from the rack (see “Rack installation” on page 49).
4. Remove the cover (see “Removing the cover” on page 51).
5. Remove the battery:
a. Use one finger to lift the battery clip over the battery.
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Hardware Maintenance Manual: xSeries 330 Type 8675
b. Use one finger to slightly slide the battery out from its socket. The spring
mechanism will push the battery out toward you as you slide it from the
socket.
c. Use your thumb and index finger to pull the battery from under the battery
clip.
d. Ensure that the battery clip is touching the base of the battery socket by
pressing gently on the clip.
6. Insert the new battery:
a. Tilt the battery so that you can insert it into the socket, under the battery
clip.
b. As you slide it under the battery clip, press the battery down into the
socket.
7. Reinstall the server cover and connect the cables.
8. Turn on the server.
9. Start the Configuration/Setup Utility program and set configuration
parameters.
v Set the system date and time.
v Set the power-on password.
v Reconfigure the server.
Temperature checkout
Proper cooling of the system is important for proper operation and system
reliability. For a typical xSeries server, you should make sure:
v Each of the drive bays has either a drive or a filler panel installed
v The top cover is in place during normal operation
v There is at least 50 mm (2 inches) of ventilated space at the sides of the server
and 100 mm (4 inches) at the rear of the server
v The top cover is removed for no longer than 30 minutes while the server is
operating
v A removed hot-swap drive is replaced within two minutes of removal
v Cables for optional adapters are routed according to the instructions provided
with the adapters (ensure that cables are not restricting air flow)
v The fans are operating correctly and the air flow is good
Diagnostics
29
v A failed fan is replaced within 48 hours
In addition, ensure that the environmental specifications for the system are met.
See “Features and specifications” on page 6.
Note: The server is not designed to operate in an enclosed environment. The
xSeries 330 should not reside behind a glass door in its rack enclosure.
For more information on specific temperature error messages, see “Temperature
error messages” on page 125.
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Hardware Maintenance Manual: xSeries 330 Type 8675
Configuration
The following configuration programs are provided with the server:
v Configuration/Setup Utility
The Configuration/Setup Utility program is part of the basic input/output system
(BIOS) that comes with the server. You can use this program to configure serial
port assignments, change interrupt request (IRQ) settings, change the drive
startup sequence, set the date and time, and set passwords. See “Using the
Configuration/Setup Utility program” for more information.
v SCSISelect Utility
With the built-in SCSISelect Utility program, you can configure the devices that
are attached to the integrated SCSI controller. Use this program to change
default values, resolve configuration conflicts, and perform a low-level format on
a SCSI hard disk drive. See “Using the SCSISelect utility program” on page 38
for more information.
v PXE Boot Agent Utility
The Preboot eXecution Environment (PXE) Boot Agent Utility program is part of
the BIOS code that comes with your server. Depending on your server model,
you can use this program to select operating-system wake-up support, and to set
menu wait times.
Attention: The network startup protocols and startup orders are not supported
on this product.
See “Using the PXE boot agent utility program” on page 39 for more
information.
v ServerGuide CDs
The ServerGuide CDs include software setup and installation tools specifically
designed for IBM servers. You can use these CDs during the initial installation of
your server to configure the server hardware and simplify your network
operating system installation. The ServerGuide CDs also contain a collection of
application programs, which you can install after your server is up and running.
v ServeRAID programs
If there is a ServeRAID™ adapter installed in the server, you must use the
ServeRAID Configuration program to define and configure your disk-array
subsystem before you install your operating system. ServeRAID programs come
with optional ServeRAID adapters and with server models that have a
preinstalled ServeRAID adapter. Refer to the ServeRAID documentation that
comes with the xSeries 330 Type 8675 Documentation CD for more information.
v Advanced System Management configuration programs
You can download Advanced System Management (ASM) configuration
programs from the IBM Support page at http://www.ibm.com/pc/support/ on
the World Wide Web. Use these programs to create an Advanced System
Management Processor Firmware Update diskette and configure the settings for the
ASM processor. See “Updating the ASM firmware” on page 41 for more
information.
Using the Configuration/Setup Utility program
This section provides the instructions needed to start the Configuration/Setup
Utility program and descriptions of the menu choices available.
© Copyright IBM Corp. 2001
31
Starting the Configuration/Setup Utility program
To start the Configuration/Setup Utility program:
1. Turn on the server and watch the monitor screen.
2. When the message Press F1 for Configuration/Setup appears, press F1.
Note: If you have set both levels of passwords (user and administrator), you
must enter the administrator password to access the full
Configuration/Setup Utility menu.
3. Follow the instructions that appear on the screen.
Choices available from the Configuration/Setup main menu
From the Configuration/Setup Utility main menu, you can select settings that you
want to change. The Configuration/Setup Utility main menu is similar to the
following:
Configuration/Setup Utility
• System Summary
• System Information
• Devices and I/O Ports
• Date and Time
• System Security
• Start Options
• Advanced Setup
• Error Logs
Save Settings
Restore Settings
Load Default Settings
Exit Setup
<F1> Help
<Esc> Exit
< ↑ > < ↓ > Move
<Enter> Select
Notes:
1. You can press F1 to display Help information for a selected menu item.
2. The choices on some menus might differ slightly, depending on the BIOS
version in the server.
Descriptions of the choices available from the main menu are as follows:
v System Summary
Select this choice to display configuration information. This includes the type
and speed of the microprocessors and the amount of memory installed.
Changes that you make to configuration settings appear on this summary
screen. You cannot edit the fields.
This choice appears on both the full and limited Configuration/Setup Utility
menus.
v System Information
Select this choice to display information about the server. Changes that you
make on other menus might appear on this summary screen. You cannot edit
any fields. The System Information choice appears only on the full
Configuration/Setup Utility main menu.
– Product Data
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Hardware Maintenance Manual: xSeries 330 Type 8675
Select this choice to view system information, such as the machine type and
model, the server serial number, and the revision level or issue date of the
code, such as BIOS, stored in the flash electronically erasable programmable
ROMs (EEPROMs).
– System Card Data
Select this choice to view vital product data (VPD) for some server
components.
v Devices and I/O Ports
Select this choice to view or change the assignments for devices and
input/output ports. This choice appears only on the full Configuration/Setup
Utility main menu.
This choice also allows you to enable or disable the integrated SCSI and Ethernet
controllers.
– The default setting is Enable for all the controllers. If you select Disable, the
system will not configure the disabled device and the operating system will
not see the device. (This is equivalent to unplugging the device.)
– If the on-board SCSI controller is disabled and no other storage device is
installed, operating system startup cannot occur.
Select System Service Processor Settings to view the interrupt-request setting
(IRQ) used by the ASM processor. You can then use the arrow keys to select a
new IRQ setting for the ASM processor from the list of available choices.
v Date and Time
Select this choice to set the system date and time and to change the system time
sent to the ASM processor when the server is started. This choice appears only
on the full Configuration/Setup Utility main menu.
The system time is in a 24-hour format: hour:minute:second.
v System Security
Select this choice to set passwords or a system owner’s name. This choice
appears only on the full Configuration/Setup Utility main menu.
You can implement two levels of password protection:
– Power-on Password
Select this choice to set or change a power-on password. See “Using
passwords” on page 35 for more information.
– Administrator Password
Select this choice to set or change an administrator password.
Attention: If an administrator password is set and then forgotten, it cannot be
overridden or removed. You must replace the system board.
The administrator password provides access to all choices on the
Configuration/Setup Utility main menu. You can set, change, or delete both
the administrator and power-on passwords, and allow a power-on password
to be changed by the user.
See“Using passwords” on page 35 for more information.
v Start Options
Select this choice to view or change the start options. This choice appears only
on the full Configuration/Setup Utility main menu. Start options take effect
when you start the server.
You can select keyboard operating characteristics, such as the keyboard speed.
You also can specify whether the keyboard number lock starts on or off. You
also can enable the server to run without a diskette drive, monitor, or keyboard.
Configuration
33
The server uses a startup sequence to determine the device from which the
operating system loads. The default startup sequence checks for a startable CD
in the CD-ROM drive, then checks the diskette drive, then checks the hard disk
drive in bay 1. You can define a different startup sequence; for example, one that
checks the diskette drive, then checks the hard disk drive in bay 1, and then
checks a network adapter. You can also enable or disable the Wake on LAN
feature, and specify a Wake on LAN startup sequence.
If the Boot Fail Count choice is enabled, you must restart the system three times
to restore the system BIOS default settings. If this choice is disabled, the system
BIOS defaults can only be restored from the Configuration/Setup Utility main
menu.
You can enable a virus-detection test that checks for changes in the master boot
record at startup.
v Advanced Setup
Select this choice to change values for advanced hardware features, such as
processor cache control, and PCI configuration. This choice appears only on the
full Configuration/Setup Utility main menu.
A warning message appears above the choices on this menu to alert you that the
system might malfunction if these options are configured incorrectly. Follow the
instructions on the screen carefully.
– System Partition Visibility
Select this choice to identify if the System Partition is visible. To make the
System Partition visible, set this value to Visible. To make the System
Partition invisible, set this value to Hidden.
– PCI Slot/Device Information
Select this choice to view and identify system resources used by PCI devices.
PCI devices automatically communicate with the server configuration
information. This usually results in automatic configuration of a PCI device.
Attention: You must use the menu selections to save custom settings for the
PCI Slot/Device Information choice. The Save Settings, Restore Settings,
and Load Default Settings choices on the main menu of the
Configuration/Setup Utility do not save the PCI Slot/Device Information
settings.
Use the PCI Device Control to enable or disable the PCI slots from this
menu.
The default setting is Enable for all the PCI slots. If you select Disable, the
system will not configure the disabled device and the operating system will
not see the device. (This is equivalent to unplugging the device.)
– Memory Settings
Select this choice to manually disable or enable a bank of memory.
If a memory error is detected during POST or memory configuration, the
server will automatically disable the failing memory bank and continue
operating with reduced memory capacity. If this occurs, you must manually
enable the memory bank after the problem is corrected. Select Memory
Settings from the Advanced Setup menu, and use the arrow keys to highlight
the bank that you want to enable; then, use the arrow keys to select Enable.
– CPU Options
Select this choice to identify if the microprocessor serial number in the
microprocessor is readable, or to set the microprocessor cache mode to
disabled, write-back (WB), or write-through (WT). Selecting write-back mode
will provide better system performance.
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Hardware Maintenance Manual: xSeries 330 Type 8675
– Core Chipset Control
Select this choice to modify settings that control features of the core chip set
on the system board.
v Error Logs
Select this choice to view or clear error logs.
– Select POST Error Log to view the three most recent error codes and
messages that the system generated during POST.
Select Clear error logs from the POST Error Log menu to clear the error log.
– Select System Error Log to view the System Error log. The System Error log
contains all the system error and warning messages that the system has
generated. You can use the arrow keys to move between pages in the System
Error log.
Select Clear error logs from the System Event/Error Log menu to clear the
error or event log.
v Save Settings
Select this choice to save your customized settings.
v Restore Settings
Select this choice to delete your changes and restore the previous settings.
v Load Default Settings
Select this choice to cancel your changes and restore the factory settings.
v Exit Setup
If you have made any changes, the program will prompt you to save the
changes or exit without saving the changes.
Using passwords
The System Security choice appears only on the full Configuration/Setup Utility
menu. After you select this choice, you can implement two levels of password
protection: power-on password and administrator password.
Note: The full Configuration/Setup Utility menu is available only when no
password is set, or when you log on using the administrator password.
Power-on password
After you set a power-on password, you can enable the unattended-start mode.
This locks the keyboard and mouse, but allows the system to start the operating
system. The keyboard and mouse remain locked until you enter the correct
password.
You can use any combination of up to seven characters (A–Z, a–z, 0–9 and blanks)
for your power-on password. Keep a record of your password in a secure place. If
you forget the power-on password, you can regain access to the server through one
of the following methods:
v If an administrator password is set, enter the administrator password at the
power-on prompt. Start the Configuration/Setup Utility program and change the
power-on password.
v Change the position of the password override jumper as described in “Setting
the password override switch” on page 36.
v Remove the battery and then install the battery.
Configuration
35
Setting the password override switch: The following illustration shows the
location of the password override switch, switch 8 of switch block 1, on the system
board.
Note: The illustrations in this document might differ slightly from your hardware.
Switch block
(SW1)
1
2
OFF
3 4 5 6 7 8
To set the password override switch:
1. Review the information in “Before you begin” on page 48.
2. Turn off the server and peripheral devices and disconnect all external cables
and power cords; then, remove the cover. See “Removing the cover” on
page 51.
3. Toggle switch 8 on switch block 1 on the system board. This clears the
power-on password for one startup cycle.
Note: This means that you can now start or power-up the server one time
without having to use the power-on password. But if you do not use the
Configuration/Setup Utility program to change or delete the password,
the next time you start the server the original power-on password will
be reinstated.
4. Replace the cover.
5. Connect the server to a power source, keyboard, monitor, and mouse.
6. Power on the server.
Note: You can now start the Configuration/Setup Utility program and either
delete the old password or set a new power-on password.
Administrator password
Select this choice to set an administrator password. The administrator password
provides access to all choices on the Configuration/Setup Utility main menu. You
can set, change, or delete both the administrator and power-on passwords, and
allow a power-on password to be changed by the user.
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Hardware Maintenance Manual: xSeries 330 Type 8675
Attention: If an administrator password is set and then forgotten, it cannot be
overridden or removed. You must replace the system board.
The following table provides a summary of the password features.
Table 7. Power-on and administrator password features
Type of password
Results
Power-on password
v Enter the password to complete the system startup.
v A limited set of choices is available on the
Configuration/Setup Utility main menu.
Administrator password v No password is required to start the system.
v Enter the password to access the Configuration/Setup Utility
program.
v All choices are available on the Configuration/Setup Utility
main menu.
Administrator and
power-on password
v You can enter either password to complete the system startup.
v The administrator password provides access to all choices on
the Configuration/Setup Utility main menu. You can set,
change, or delete both the administrator and power-on
passwords, and allow a power-on password to be changed by
the user.
v The power-on password provides access to a limited set of
choices on the Configuration/Setup Utility main menu. This
limited access might include changing or deleting the
power-on password.
Wake on LAN
A network administrator can use the Wake on LAN feature to turn on the server
from a remote location. When the Wake on LAN feature is used with
network-management software, many types of functions, such as data transfers,
software updates, and POST or BIOS updates to your server can be initiated
remotely.
Note: If the server power cord is plugged into a surge protector or power strip,
make sure that when you turn off power you use the server power-control
button and not the surge protector power strip switch. Otherwise, the Wake
on LAN feature will not work.
To enable or disable the Wake on LAN feature, use Start Options in the
Configuration/Setup Utility program.
Using MXT memory
IBM Memory eXpansion Technology (MXT) effectively expands the memory
capacity of the server. To use the MXT technology, the server must meet the
following conditions:
v The server must be running an MXT-aware operating system, such as Microsoft
Windows 2000 after the IBM MXT device driver has been installed or Red Hat
Linux 7.2.
v Any required MXT device driver for that operating system must be installed and
loaded.
For Windows 2000, for example, the ServerGuide program automatically installs
the IBM MXT device driver and copies the self-extracting file setupmxt.exe from
the ServerGuide CDs to c:\drv\mxt\. The device driver is loaded when you
start up the server. You can reinstall the MXT device driver from
Configuration
37
c:\drv\mxt\setupmxt.exe if needed. You can also download and install the
latest MXT device driver from http://www.ibm.com/pc/support.
Red Hat Linux 7.2 does not require an MXT device driver.
v The MXT Aware OS setting must be Enabled (the default value) and the Report
Real setting must be Disabled (the default value) in Core Chipset Control in
the Advanced Setup section of the Configuration/Setup utility program.
Note: When you start the diagnostics programs on the server, the diagnostics
programs automatically turn MXT off; this is normal. MXT is
automatically turned on again when you exit the diagnostics programs.
Using the SCSISelect utility program
SCSISelect is a built-in, menu-driven configuration utility program that you can
use to:
v View the default SCSI IDs
v Locate and correct configuration conflicts
v Perform a low-level format on a SCSI hard disk
The following sections provide the instructions needed to start the SCSISelect
Utility and descriptions of the menu choices available.
Note: If the server has a RAID adapter installed, use the configuration method
supplied with the RAID adapter to view or change SCSI settings for
attached devices.
Starting the SCSISelect utility program
To start the SCSISelect utility program:
1. Turn on the server.
2. When the <<< Press <CTRL><A> for SCSISelect¬ Utility! >>> prompt
appears, press Ctrl+A.
Note: If an administrator password has been set, a prompt appears asking you
to enter the password to start the SCSISelect Utility program.
3. When the SCSI Controller identification displays, press Enter.
4. Use the arrow keys to select a choice from the menu.
v Press Esc to return to the previous menu.
v Press the F5 key to switch between color and monochrome modes (if your
monitor permits).
5. Follow the instructions on the screen to change the settings of the selected
items; then, press Enter.
SCSISelect menu choices
The following choices appear on the SCSISelect Utility menu:
v Configure/View SCSI Controller Settings
Select this choice to view or change the SCSI controller settings. To reset the
SCSI controller to its default values, press F6; then, follow the instructions that
appear on the screen.
You can view or change the following controller settings:
– SCSI Controller ID
Select this choice to view the SCSI controller ID, normally 7.
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Hardware Maintenance Manual: xSeries 330 Type 8675
– SCSI Controller Parity
Select this choice to view the assigned value. The assigned value is Enabled,
and it cannot be changed.
– SCSI Controller Termination
Select this choice to view the assigned value. The assigned value is Enabled,
and it cannot be changed.
– Boot Device Configuration
Select this choice to configure startable device parameters. Before you can
make updates, you must know the ID of the device whose parameters you
want to configure.
– SCSI Device Configuration
Select this choice to configure SCSI device parameters. Before you can make
updates, you must know the ID of the device whose parameters you want to
configure.
Note: The maximum Sync Transfer Rate represents the transfer rate for Ultra
SCSI devices.
- The transfer rate for Ultra3 SCSI LVD devices is 160.0 Mbps.
- The transfer rate for Ultra2 SCSI LVD devices is 80.0 Mbps.
- The transfer rate for Fast SCSI devices is 20.0 Mbps.
Note: The Maximum Sync Transfer Rate represents the transfer rate for Ultra
SCSI devices.
- The transfer rate for Ultra3 SCSI LVD devices is 160.0 MBps
- The transfer rate for Ultra2 SCSI LVD devices is 80.0 MBps
- The transfer rate for Fast SCSI devices is 20.0 MBps
– Advanced Configuration
Select this choice to view or change the settings for advanced configuration
options.
v SCSI Disk Utilities
Select this choice to view the SCSI IDs that are assigned to each device or to
format a SCSI device.
To use the utility program, select a drive from the list. Read the screens carefully
before making a selection.
Note: If you press Ctrl+A before the selected drives are ready, an Unexpected
SCSI Command Failure screen might appear. Restart the server and watch
the SCSISelect messages as each drive spins up. After the drive that you
want to view or format spins up, press Ctrl+A.
Using the PXE boot agent utility program
The PXE Boot Agent Utility program is a built-in, menu-driven configuration
utility program that you can use to:
v Select whether to display setup prompt
v Set menu wait time
v Select operating-system wake-up support
Note: The network startup protocols and startup order options are not
supported on this product.
Configuration
39
The following sections provide the instructions needed to start the PXE Boot
Agent Utility program and descriptions of the available menu choices.
Starting the PXE Boot Agent Utility program
To start the PXE Boot Agent Utility program:
1. Turn on the server.
2. When the Initializing Intel (R) Boot Agent Version X.X.XX PXE 2.0 Build
XXX (WfM 2.0) prompt appears, press Ctrl+S.
Note: By default, you will have 2 seconds after the prompt appears on the
screen to press Ctrl+S.
3. Use the arrow keys or press Enter to select a choice from the menu.
v Press Esc to return to the previous menu.
v Press the F4 key to exit.
4. Follow the instructions on the screen to change the settings of the selected
items; then, press Enter.
PXE Boot Agent Utility menu choices
The following choices appear on the PXE Boot Agent Utility menu:
v Network Boot Protocol
PXE is the default value for this menu item.
Note: Do not change this value. There are no other network boot protocols
supported.
v Boot Order
Note: This option is not supported on this product. To change the startup (boot)
order, use the Configuration/Setup Utility program. See “Using the
Configuration/Setup Utility program” on page 31 for more information.
v Show Setup Prompt
Select this choice to either display the PXE setup prompt or disable it. The
default setting is Disable.
When this choice is enabled, Press Ctrl+S to enter the setup menu will
appear on the screen under the initializing prompt.
v Setup Menu Wait Time
Select this choice to set the amount of time (in seconds) that the system will
pause during initialization for a Ctrl+S input.
– 2 seconds (default)
– 3 seconds
– 5 seconds
– 8 seconds
v Legacy OS Wakeup Support
Select this choice to enable or disable the legacy operating system wake-up
support.
– Disabled (default)
– Enabled
Notes:
1. Use the default setting for Advanced Configuration and Power Interface
(ACPI) aware operating systems, such as Windows 2000 and Windows NT®.
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Hardware Maintenance Manual: xSeries 330 Type 8675
2. If the server is running a non-ACPI operating system, you must set this
selection to Enabled to use the Wake on LAN support.
3. When using a non-ACPI operating system, do not send a wake-up packet to
the server while it is turned on.
Updating the ASM firmware and configuring the ASM processor
To update the Advanced System Management (ASM) firmware or configure the
ASM processor, you must download the image of the Advanced System Management
Firmware Update Utility program from the IBM Support page at
http://www.ibm.com/pc/support on the World Wide Web.
Use the Advanced System Management Firmware Update Utility program to create
an Advanced System Management Firmware Update Utility diskette which you can
then use to update the ASM firmware or configure ASM processor settings. With
the configuration utility, you can:
v Configure Alert Setting to enable or disable alert functions.
v Configure Dial In/Out settings.
v Configure General Settings, including the name and number that identify this
ASM hardware, the date and time reported by the ASM hardware, assorted
time-out values, and schedule a time for the system to be powered up.
v Configure Modem Settings.
The Advanced System Management Firmware Update Utility diskette updates the ASM
software only. It does not affect any device drivers.
Updating the ASM firmware
To update the ASM firmware using the Advanced System Management Firmware
Update Utility diskette, perform the following steps:
1. Turn off the server.
2. Insert the diskette in the diskette drive.
3. Restart the server to startup from the diskette drive. If the system does not
startup from the diskette drive, use the Configuration/Setup Utility program to
configure the diskette drive as a startup device. See “Using the
Configuration/Setup Utility program” on page 31.
4. From the main menu, select Update System Management Firmware and press
Enter.
5. Follow the on-screen instructions to complete the update.
If there is an error in loading the ASM software, try installing the software again.
ASM Firmware Update Utility diskette menu choices
The main menu options are as follows:
v Hardware Status and Information
v Configuration Settings
v Update System Management firmware
v Exit
Configuration
41
Use the Up Arrow and Down Arrow keys to highlight the options. Online help is
available for each option by pressing F1 while the option is highlighted. General
Help is available by pressing F1 from one of the Help windows. To select an
option, highlight it and then press Enter.
Hardware Status and Information
Select Hardware Status and Information for information on the current state of the
ASM processor. When you finish viewing this information, press Esc to return to
the main menu.
Configuration Settings
Select Configuration Settings to view or change the configuration settings of the
ASM processor. Select this choice to configure the following settings:
v Alert Settings
v Dial In/Out Settings
v General Settings
v Modem Settings
Alert Settings: Select this choice to enable or disable all critical, noncritical, and
system alerts supported by the ASM processor.
Use the Left Arrow and Down Arrow keys and the Tab key to move between the
fields. Use the Left and Right Arrow keys to enable or disable each of the alerts.
When you finish, press F6 to save and return to the main menu. To return to the
main menu without saving, press Esc.
Dial In/Out Settings: Select this choice to configure dial-in and dial-out settings.
To use Dial In, use the Tab key or the Arrow keys to move the cursor to User
Profile to Configure. Then, use the Left Arrow and Right Arrow keys to select a
User Profile. When you have selected a User Profile, you can set the following
values:
v Login ID
v Password
v Dialback (enable or disable)
v Number (used for dialback only)
v Read Only Access (enable or disable)
v Dial In (enable or disable)
v Dial In Delay (minutes)
When you finish, press F6 to save and return to the main menu. To return to the
main menu without saving, press Esc.
To use Dial Out, use the Tab key or the Arrow keys to move the cursor to User
Profile to Configure. Then, use the Left and Right Arrow keys to select a User
Profile. When you have selected a User Profile, you can set the following values:
v Login ID
v Password
v Enable or disable the currently selected entry
v Number
v PIN
v Connection Type (numeric, alphanumeric, serial)
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Hardware Maintenance Manual: xSeries 330 Type 8675
v
v
v
v
Description
Dialout Retry Limit
Dialout Number Spacing
Dialout Retry Delay
When you finish, press F6 to save and return to the main option menu. To return
to the main option menu without saving, press Esc.
General Settings: Select this choice to set the identifying Name and Number for
the ASM processor; set the time and date of the ASM clock, schedule a time and
date for the system to be automatically powered on; and to specify POST, Loader,
and O/S Timeout values or the Power Off Delay value.
The Name and Number fields help you identify these systems on your network.
The name and number values can be up to 15 characters in length.
Use the Arrow keys and the Tab key to move between the fields. When you finish,
press F6 to save the values and return to the main menu. To return to the main
menu without saving, press Esc.
Modem Settings: Select this choice to configure the modem that the ASM
processor uses.
Update System Management Firmware
Select this choice to update configuration settings for the ASM processor. For more
information, see “Updating the ASM firmware” on page 41.
Exit
Select this choice to exit from the xSeries 330 Type 8675 Advanced System
Management Firmware Update Utility program.
Configuring the ASM processor
To configure the ASM processor, do the following:
1. Insert the Advanced System Management Firmware Update diskette into the
diskette drive and restart the server.
2. After the server starts up and the main menu appears, select Configuration
Settings and press Enter.
3. Select General Settings and press Enter.
4. Type a name for the ASM processor of your server in the Name field. This
value can be up to 15 characters long.
5. Type a number for the ASM processor of your server in the Number field. This
value can be up to 15 characters long.
Notes:
a. The Name and Number designations apply to the ASM processor and not
to the server.
b. Designate the ASM processor with names and numbers that correspond to
the server designations to which they apply.
6. Press F6 to save the values and return to the main menu. To return to the main
menu without saving, press Esc.
7. When you are finished using the utility program, select Exit Utility from the
main menu and press Enter.
8. Select Yes, exit utility and press Enter.
Configuration
43
9. When prompted, remove the diskette from the diskette drive and press Enter to
restart the server.
Updating BiOS or Diagnostics
To update your system BIOS or the diagnostic programs, perform the following
steps:
1. Determine the current version level of BIOS or diagnostics by clicking System
Information, then Product Data in the Configuration/Setup program. See
“Choices available from the Configuration/Setup main menu” on page 32 for
more information.
2. Go to http://www.ibm.com/pc/support on the World Wide Web and locate
the section for the server. If a system BIOS or diagnostics downloadable file has
a version level that is later than the version level on your server, download that
file and the associated README file.
3. Follow the instructions in the README file to create a flash diskette and to
update the code.
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Hardware Maintenance Manual: xSeries 330 Type 8675
Installing options
This chapter provides instructions to help you add options to the server. Some
option-removal instructions are provided, in case you need to remove one option
to install another. For a list of supported options for the server, see the Server
Proven list at: http://www.ibm.com/pc/compat
© Copyright IBM Corp. 2001
45
Major components of the xSeries 330 server
The following illustration shows the locations of major components in the server.
Clip
Air baffle
Terminator card
Heat sink
Memory module
Microprocessor
Fans
Light Path
Diagnostics panel
Hard disk drive
filler panel
Hard disk drive
System board
The illustrations in the following sections show the components on the system
board.
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Hardware Maintenance Manual: xSeries 330 Type 8675
System board options connectors
The following illustration identifies the connectors on the system board.
C2T (in)
USB 1
Management
connector
connector
connector
(U38)
(J13)
(J65)
C2T (out)
USB 2
RS-485 Advanced System
connector
connector
Management processor
(U61)
(J15)
connectors (J5)
Serial
connector B
(J39)
Serial
connector A
(J68)
Ethernet
connectors (J1)
PCI slot 2
64 bit
33 MHz 5.0 V (J10)
BIOS code
page jumper
(J19)
PCI slot 1
64 bit
66 MHz 3.3 V (J23)
Service processor
NMI switch (J37)
Primary IDE (J7)
DIMM 4
(J47)
Remote supervisor
adapter connector (J57)
DIMM 3
(J41)
Secondary
IDE (J70)
Battery
DIMM 2
(J34)
SCSI signal (J4)
Power (J3)
Switch block
(SW1)
DIMM 1
(J32)
Power (J6)
Diskette (J11)
Microprocessor 2
(U79)
SCSI hard disk
drive power (J8)
Microprocessor 1
(U47)
Fan 1 (J12)
Information LED
panel (J43)
Fan 2 (J14)
Fan 3 (J22)
Fan 5 (J35)
Fan 6 (J38)
CD power (J17)
Fan 4 (J24)
System board jumper blocks
Any jumper blocks on the system board that are not shown in the illustration are
reserved. See “Recovering BIOS” on page 22 for information about the BIOS code
page jumper.
System board switch block
The switch block contains microswitches 1 through 8. Switch 1 is at the top of the
switch block and switch 8 is at the bottom. For more information about this switch
block see “Power-on password” on page 35.
The following table describes the function for each switch.
Table 8. Switches 1-8
Switch number
Switch description
1
Reserved. The default setting is Off (disabled).
2
Reserved. The default setting is Off.
3
Reserved. The default setting is Off.
Installing options
47
Table 8. Switches 1-8 (continued)
Switch number
Switch description
4
Reserved. The default setting is Off.
5
Power-on override. See “Power checkout” on page 27.
6
Reserved. The default setting is Off.
7
Reserved. The default setting is Off.
8
Bypass power-on password.
When toggled to the opposite position, the system bypasses the
power-on password, if one is set. See “Power-on password” on page 35
System board LEDs
The following illustration identifies the LEDs on the system board.
Light Path
Diagnostics circuit
verification LED
PCI
MEM
PS
SP
FAN VRM
Light
Path
TEMP CPU
Power-on
indicator
(CR47)
Light Path
Diagnostics
panel
Light Path
Diagnostics
button
DIMM 4
failure
(CR 54)
DIMM 3
failure
(CR 46)
DIMM 2
failure
(CR 39)
Fan 1
failure
(CR15)
DIMM 1
failure
(CR 38)
Fan 2
failure
(CR17)
Fan 6
failure (CR48)
Microprocessor 2
failure (CR53)
Fan 4
failure (CR33)
Fan 5
failure (CR40)
Microprocessor 1
failure (CR26)
Fan 3
failure (CR31)
Before you begin
Before you begin to install options in the server, read the following information:
v Become familiar with the safety and handling guidelines specified under
“Handling static-sensitive devices” on page 138, and read the safety statements
in “Safety information” on page 135. These guidelines will help you work safely
while working with the server or options.
v Make sure that you have an adequate number of properly grounded electrical
outlets for the server, monitor, and any other options that you intend to install.
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Hardware Maintenance Manual: xSeries 330 Type 8675
v Back up all important data before you make changes to disk drives.
v Have a small, flat-blade screwdriver available.
v For a list of supported options for the server, refer to
http://www.ibm.com/pc/us/compat/ on the World Wide Web.
v For your convenience during setup and service you might want to have a
separate location where you can temporarily connect the server to a power
source (using a separate power cord), keyboard, monitor, and mouse (using a
separate C2T device breakout cable). Additional C2T cables are available in the
cable option kit.
System reliability considerations
To help ensure proper cooling and system reliability, make sure:
v Each of the drive bays has either a drive or a filler panel installed.
v The cover is in place during normal operations, or is removed for no longer than
30 minutes while the server is operating.
v There is space around the server to allow the server cooling system to work
properly. Leave about 127 mm (5 in.) of space around the front and rear of the
server.
v Cables for optional adapters are routed according to the instructions provided
with the adapters.
v A failed fan is replaced within 48 hours.
Working inside a server with power on
Your server is designed to operate safely while turned on with the cover removed.
Follow these guidelines when you work inside a server that is turned on:
v Avoid loose-fitting clothing on your forearms. Button long-sleeved shirts before
working inside the server; do not wear cuff links while you are working inside
the server.
v Do not allow your necktie or scarf to hang inside the server.
v Remove jewelry, such as bracelets, rings, necklaces, and loose-fitting wrist
watches.
v Remove items from your shirt pocket (such as pens or pencils) that could fall
into the server as you lean over it.
v Take care to avoid dropping any metallic objects, such as paper clips, hair pins,
or screws, into the server.
Rack installation
Do the following to install the server in the rack. Reverse the steps to remove the
server from the rack.
1. Lift and place the server on the lower edge of the mounting bracket.
Installing options
49
2. Slide the server as far back as it will go.
Mounting
rails
Server
3. Using the thumb screws on the front of the server; secure the server to the
brackets.
Thumb screw
(server)
4. If you have additional servers to install, repeat steps 1 through 3 for each
server.
5. Install all external cables and power cords to the server.
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Hardware Maintenance Manual: xSeries 330 Type 8675
Removing the cover
The following information describes how to remove the cover.
Cover release
lever
Screws
Complete the following steps to remove the cover from the server:
1. Review the information in “Before you begin” on page 48.
2. Turn off the server and all attached devices and disconnect all external cables
and power cords.
3. Remove the server from the rack (see “Rack installation” on page 49).
4. Remove the two screws from the rear of the server.
5. Pull out on the cover-release lever at the back of the server to release the cover.
6. Slide the cover back, then up and off the server.
Note: In order to avoid damaging internal cables, don’t slide the cover back
further than 1 inch.
Attention: For proper cooling and airflow, replace the cover before turning on
the server. Operating the server for extended periods of time (over 30 minutes)
with the cover removed might damage server components.
Installing options
51
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Hardware Maintenance Manual: xSeries 330 Type 8675
Working with adapters
The server comes with two peripheral component interconnect (PCI) adapter slots
on the system board with riser cards installed in them.
Note: Your server also comes with an integrated video controller on the system
board. When you install a video adapter in a PCI slot, the server BIOS
automatically disables the integrated video controller. This enables the video
adapter in the PCI slot to control the video functions for your monitor.
The following illustration shows the location of the 33-MHz and 66-MHz PCI
expansion slots on the system board.
Note: The illustrations in this document might differ slightly from your hardware.
PCI slot 2
64 bit
33 MHz 5.0 V (J10)
PCI slot 1
64 bit
66 MHz 3.3 V (J23)
Adapter considerations
Before you install adapters, review the following:
v Locate the documentation that comes with the adapter and follow those
instructions in addition to the instructions in this chapter. If you need to change
the switch settings or jumper settings on your adapter, follow the instructions
that come with the adapter.
v You can install 32-bit or 64-bit full-length or half-length adapters in the
expansion slots. Full-length adapters are installed in slot 1; half-length adapters
are installed in either slot 1 or 2.
v Your server supports a 5.0 V PCI adapter in slot 2 and a 3.3 V PCI adapter in
slot 1.
v Your server uses a rotational interrupt technique to configure PCI adapters. You
can use this technique to install PCI adapters that currently do not support
sharing of PCI interrupts.
Installing options
53
v PCI slot 1 and the integrated SCSI controller are on PCI bus A; the system board
and all other integrated devices are on PCI bus B.
v The system scans PCI slots 1 and 2 to assign system resources. By default the
system starts (boots) devices in the following order: System SCSI devices, then
PCI devices.
Note: To change the startup (boot) order, start the Configuration/Setup Utility
program, select Start Options from the main menu; then, select the PCI
SCSI adapter boot option.
Installing an adapter
Complete the following steps to install an adapter:
Attention: When you handle static-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, refer to
“Handling static-sensitive devices” on page 138.
1. Review the safety precautions that are listed in “Related service information”
on page 135.
2. Turn off the server and peripheral devices.
3. Remove all external cables and power cords from the server; then, remove the
server from the rack and remove the cover. For more information see
“Removing the cover” on page 51.
Cover release
lever
Screws
4. Remove the expansion slot clip that holds the expansion slot cover in place by
sliding it upward and off the frame of the server.
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Hardware Maintenance Manual: xSeries 330 Type 8675
Note: The illustrations in this document might differ slightly from your
hardware.
Expansion
slot clip
Expansion
slot cover
Expansion
slot
5. Remove the expansion-slot cover.
6. Refer to the documentation that comes with your adapter for any cabling
instructions.
Notes:
a. Route internal adapter cables before you install the adapter.
b. When installing a ServeRAID adapter to control internal SCSI hard disk
drives, remove the cable from the SCSI connector (J4) on the system board
and attach it to the ServeRAID adapter.
7. Set any jumpers or switches as described by the adapter manufacturer.
8. Install the adapter:
a. If you are installing a full-length adapter in PCI slot 1, open the adapter
retention latch by pushing the blue tab to release it; then, push the latch
Installing options
55
up to the full open position. Otherwise, proceed with the next step.
Adapter
Expansion
slot clip
Retention
latch
Tab
Expansion
slot cover
Expansion
slot
b. Carefully grasp the adapter by its top edge or upper corners, and align it
with the connector on the PCI riser card.
c. Press the adapter firmly into the riser-card connector.
Attention: When you install an adapter, be sure the adapter is correctly
seated in the riser-card connector before you turn on the server.
Improperly seated adapters might cause damage to the system board, the
riser card, or the adapter.
d. If you opened the adapter-retention latch in step 8a, push down on the
latch until it clicks into place, securing the adapter. Otherwise, proceed
with the next step.
e. Replace the expansion-slot clip by sliding it down until it latches into place
and holds the adapter securely.
9. Connect the internal cables to the adapter.
Attention: Route cables so that they do not block the flow of air from the
fans.
Note: When installing a ServeRAID to control the internal hard disk drives,
remove the cable from the SCSI connector (J4) on the system board and
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Hardware Maintenance Manual: xSeries 330 Type 8675
attach it to the ServeRAID adapter.
ServeRAID
adapter
Extra cable
length
SCSI connector
(J4)
10. Replace the cover see “Removing the cover” on page 51; then, reinstall the
server in the rack and connect all external cables and power cords.
11. Turn on the server.
The IBM Remote Supervisor Adapter
The IBM Remote Supervisor Adapter can be installed in the xSeries 330. To update
the Advanced System Management (ASM) firmware or configure the ASM
processor, you must download the image of the xSeries 330 Advanced System
Management Firmware Update Utility program from the IBM Support page at
http://www.ibm.com/pc/support on the World Wide Web. See “Updating the
ASM firmware and configuring the ASM processor” on page 41.
Installation prerequisites
Before installing the Remote Supervisor Adapter, perform the following tasks:
v Obtain the most recent device drivers, Advanced System Management (ASM)
firmware, DOS configuration utility, and management information base (MIB)
from the IBM Support Web site, http://www.ibm.com/pc/support. See
“Updating the ASM firmware and configuring the ASM processor” on page 41.
v Install the operating system on your server before you install the Advanced
System Management device drivers. To install the operating system using
ServerGuide, use only ServerGuide version 6.0.3, or later.
Note: If you previously installed the operating system with ServerGuide version
6.0.2, make sure that you install the Advanced System Management
device drivers from the IBM Remote Supervisor Adapter Support CD, or
download the device drivers from the IBM Support Web site,
http://www.ibm.com/pc/support. Do not install the device drivers from
the directory that ServerGuide 6.0.2 created on the hard disk during its
installation of the operating system. For information about installing the
device drivers, see “Installing the Remote Supervisor Adapter” on
page 62.
v Update the basic input/output system (BIOS) code on your xSeries 330 server.
The latest level of BIOS code for your server is available from the IBM Support
Web site, http://www.ibm.com/pc/support. For information about how to
update the BIOS code, see the documentation that comes with your xSeries 330
server.
Installing options
57
v If you are planning to configure Simple Network Management Protocol (SNMP)
trap alerts on the Remote Supervisor Adapter, you must install and compile the
management information base (MIB) on your SNMP manager. If you do not
want to install the most recent device drivers, the MIB is provided in the \MIB
directory on the IBM Remote Supervisor Adapter Support CD that comes with the
Remote Supervisor Adapter.
v If you want to use the operating system shutdown feature of the Advanced
System Management (ASM) Web interface server Power/Restart Control or use
the ASM Web interface Remote Control features, you must install the agent
component of the UM server Extensions. This application is provided on the
system-management software CD that comes with the xSeries 330 server. For
information about installing the agent, see the documentation that comes with
your xSeries 330 server.
v If you want to configure the remote alert recipients for Director over LAN or
Director over modem, the remote alert recipient must be an IBM Director server
with UM Server Extensions.
Installation requirements
The following items are required to install the Remote Supervisor Adapter:
v IBM xSeries 330 server
v An Advanced System Management device driver for the Remote Supervisor
Adapter is supported on the following operating systems:
– Novell NetWare 4.2, or later
– Microsoft« Windows NT« 4.0 Server (with Service Pack 4 or later)
– Microsoft Windows« 2000 Server
– Microsoft Windows 2000 Advanced Server
– SCO UnixWare 7.1.1, or later
v Documentation that comes with your server
If you want to access the Remote Supervisor Adapter remotely through a Web
browser, the supported Web browsers and browser requirements are:
v Microsoft Internet Explorer 4.0 (with Service Pack 1), or later
v Netscape Navigator 4.72, or later (version 6.0 is not currently supported)
v Java¬ enabled Web browser (See your browser documentation or online Help for
instructions about enabling its Java support.)
v Support for JavaScript 1.2, or later (See your browser documentation or online
Help for instructions about enabling its JavaScript support.)
v Support of HTTP Version 1.0, or later
v Minimum display resolution of 800 x 600 pixels and 256 colors
Note: The ASM Web interface and the ASM text-based interface do not support the
double-byte character set (DBCS) languages.
Remote Supervisor Adapter features
The Remote Supervisor Adapter features the following:
v Continuous health monitoring and control
v Advanced Predictive Failure Analysis« (PFA)
v Configurable notification and alerts
v Event logs that are timestamped, saved by battery backup, and can be attached
to e-mail alerts
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Hardware Maintenance Manual: xSeries 330 Type 8675
v Remote graphics console redirection
v LAN, serial, and Advanced System Management (ASM) interconnect remote
access
v Point-to-point protocol (PPP) support
v Simple Network Management Protocol (SNMP) and e-mail alerts
v Domain Name System (DNS) and Dynamic Host Configuration Protocol (DHCP)
support
v Remote power control
v Microsoft Windows NT and Windows 2000 blue-screen capture
v Remote firmware update and access to critical server settings
v Independent power, which enables around-the-clock access to the server even
when the server power is off.
Installing options
59
Unpacking and verifying components
The following sections list the items that come with the Remote Supervisor
Adapter and describe the Remote Supervisor Adapter components. You can install
the Remote Supervisor Adapter in a peripheral component interconnect (PCI) slot
only.
Inventory checklist
The Remote Supervisor Adapter option contains the following items:
v Remote Supervisor Adapter
P-
P
v Power-supply adapter
v Power cord
v 20-pin ribbon cable
v Advanced System Management link cable (CAT 5 Ethernet cable)
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Hardware Maintenance Manual: xSeries 330 Type 8675
v Universal power cord
v Advanced System Management (ASM) Interconnect module
Attention: To avoid damage to the Ethernet connector on the Remote
Supervisor Adapter, do not plug the ASM Interconnect module into the Ethernet
(RJ-45) port.
v IBM Remote Supervisor Adapter Support CD
This CD helps you configure hardware and install device drivers.
v IBM Documentation CD
Installing options
61
Remote Supervisor Adapter components
The following illustration shows the Remote Supervisor Adapter and the location
of the connectors and components.
Lithium battery
System-management
connector
Ethernet port
(RJ-45)
Serial port
(COM)
Advanced System Management
(ASM) Interconnect Port
(RJ-14)
P-
P
Power and Error LEDs
External power
supply connector
Descriptions of the Remote Supervisor Adapter components are as follows:
Ethernet port (RJ-45)
Connect a CAT 3 or CAT 5 Ethernet cable to this port to enable a LAN
connection or TELNET session. The Ethernet port LEDs on the Remote
Supervisor Adapter are described in “Cabling the Ethernet LAN port” on
page 67.
Serial port (COM)
Connect a serial cable to this port to enable system management through a
modem, or connect a null modem cable to enable system management
through a workstation or laptop computer.
Advanced System Management (ASM) Interconnect port (RJ-14)
Attach an ASM Interconnect module (which comes with the Remote
Supervisor Adapter) to this port to connect the Remote Supervisor Adapter
to the other devices on the ASM Interconnect network.
Power and error LEDs
The green power LED indicates the status of the power connection. The
amber Error LED indicates an error on the Remote Supervisor Adapter.
External power-supply connector
Connect the power-supply adapter (comes with the Remote Supervisor
Adapter) to this connector. This connection provides power to the Remote
Supervisor Adapter, independent of the server power supply.
Lithium battery
This provides backup of the Remote Supervisor Adapter real-time clock,
event log, and configuration settings.
System management connector
Use the 20-pin ribbon cable to connect between this port and the server
system board.
Installing the Remote Supervisor Adapter
Attention: When you handle static-sensitive devices, take precautions to avoid
damage from static electricity. For details about handling static-sensitive devices,
see “Handling static-sensitive devices” on page 138.
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Hardware Maintenance Manual: xSeries 330 Type 8675
Your server comes with riser cards installed in the two peripheral component
interconnect (PCI) adapter slots on the system board.
The following illustration shows the location of the 33 MHz PCI expansion slots on
the system board.
PCI slot 2
64 bit
33 MHz (J23)
PCI slot 1
64 bit
33 MHz (J10)
To install the Remote Supervisor Adapter, complete the following steps:
1. Review the safety precautions in “Safety information” on page 135.
2. Turn off the server and attached devices and disconnect all external cables and
power cords.
3. To remove the cover, complete the following steps:
a. Remove the server from the rack (if necessary).
b. Remove the two screws from the back of the server.
c. Pull out on the cover release lever at the back of the server to release the
cover.
d. Slide the cover back, then up and off the server.
Attention: For proper cooling and airflow, replace the cover before
turning on the server. Operating the server for extended periods of time
(over 30 minutes) with the cover removed might damage server
components.
Installing options
63
Cover release
lever
Screws
4. Remove the expansion-slot cover from PCI slot 2. Store it in a safe place for
future use.
Attention: Expansion-slot covers must be installed in all vacant slots. This
maintains the electronic emission characteristics of the server and ensures
proper cooling of server components.
5. Remove the adapter from the static-protective package.
Attention: Avoid touching the components and gold-edge connectors on the
adapter.
6. Install the adapter as follows:
a. Carefully grasp the adapter by its top edge or upper corners, and align it
with PCI slot 2 on the system board.
Note: You must install the Remote Supervisor Adapter in PCI slot 2.
b. Press the adapter firmly into the PCI slot. Be sure it is firmly seated.
Attention: When you install the adapter in the server, be sure that it is
completely and correctly seated in the system-board connector before you
apply power. Incomplete insertion might cause damage to the system
board or the adapter. Note that power can also be provided to the adapter
through the system management connector (for the location of this
connector, see “Remote Supervisor Adapter components” on page 62).
7. Connect the internal cables to the adapter. Note that the 20-pin ribbon cable
(see “Inventory checklist” on page 60), which connects the system
management connector on the Remote Supervisor Adapter to the system
board at J57 (see “System board options connectors” on page 47), also supplies
power to the adapter.
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Hardware Maintenance Manual: xSeries 330 Type 8675
Attention: Route cables so that they do not block the flow of air from the
fans.
8. Replace the cover on the server; then, reinstall the server in the rack (if
applicable) and connect all external cables.
9. Connect the ASM Interconnect module to the Remote Supervisor Adapter
using the ASM Interconnect port (P-P port) that is located on the adapter.
10. Connect one end of the ASM link cable (Category 5 cable) to the ASM
Interconnect module, and the other end to the ASM Interconnect port that is
located on the back of your server.
P-P
ASM link cable
ASM Interconnect
module
11. Turn on the server.
Continue with “Connecting the power-supply adapter”.
Connecting the power-supply adapter
You may attach the power-supply adapter that comes with the Remote Supervisor
Adapter. After you connect the power supply adapter to the Remote Supervisor
Adapter, you can use the power cord to connect the power supply adapter to a
properly grounded electrical outlet or use the universal power cord (comes with
the Remote Supervisor Adapter) to connect the power supply adapter to a power
distribution unit (PDU) or to an uninterruptible power supply (UPS).
Note: Alternatively, power can be supplied to the adapter by connecting the
system-management connector of the adapter to the Remote Supervisor
Adapter connector (J57) on the system board using the 20-pin ribbon cable
that comes with the adapter.
To connect the power-supply adapter and power cord, complete the following
steps:
1. From the power-supply adapter 3, connect the power-supply control cable
2 to the power-supply adapter connector on the Remote Supervisor Adapter
Installing options
65
1.
2. Connect one end of the power cord 4 to the connector on the power supply
adapter 3.
3. Connect the other end of the power cord 5 to a properly grounded electrical
outlet.
Note: Alternately, you can connect one end of the universal power cord to the
power supply adapter; then, connect the other end to a power
distribution unit (PDU) or to an uninterruptible power supply (UPS).
4. Make sure that the Remote Supervisor Adapter power LED is green. For the
location of the power LED, see the illustration in “Cabling the Ethernet LAN
port” on page 67.
Continue with “Connecting the LAN and serial port cables”.
Connecting the LAN and serial port cables
You can manage your server remotely using the connections and user interfaces
that are described in Table 9 on page 66. Choose the interface method you want to
use to perform remote management; then, perform the indicated cabling
procedure.
If you plan to set up an ASM interconnect network, go to “Planning and cabling
your interconnect network” on page 77 for instructions about cabling the ASM
interconnect port and setting up the network. Then, return here to continue the
cabling procedures.
Table 9. Cabling tasks to enable remote access to the Remote Supervisor Adapter
User interface to Remote
Supervisor Adapter
Connection to Remote
Supervisor Adapter
For the cabling procedure, see:
ASM Web interface using
the HTTP protocol
LAN using the Ethernet port
“Cabling the Ethernet LAN
port” on page 67
Text-based user interface
using the TELNET
protocol
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Table 9. Cabling tasks to enable remote access to the Remote Supervisor
Adapter (continued)
User interface to Remote
Supervisor Adapter
Connection to Remote
Supervisor Adapter
For the cabling procedure, see:
Text-based user interface
using a modem or a null
modem
Serial (COM) port
“Cabling the serial (COM)
port” on page 68
ASM Web interface using
point-to-point (PPP)
protocol
Text-based user interface
using the TELNET
protocol over PPP
Cabling the Ethernet LAN port
To attach the Ethernet cables, complete the following steps.
Attention: To avoid damage to the Ethernet connector on the Remote Supervisor
Adapter, do not plug the ASM Interconnect module into the Ethernet (RJ-45) port.
1. Connect one end of a Category 5 Ethernet cable to the Ethernet port on the
Remote Supervisor Adapter. Connect the other end of the Ethernet cable to
your network.
2. Check the Ethernet LEDs. The location of the LEDs is shown in the following
illustration.
Installing options
67
Ethernet link
LED (green)
Ethernet port
(RJ-45)
P-
P
Ethernet activity
LED (green)
Serial port
(COM)
ASM Interconnect port
(RJ-14)
P- P
Error LED
(amber)
Power LED
(green)
External power
supply connector
Ethernet link
The green Ethernet link LED is lit when the Ethernet cable is connected
properly.
Ethernet activity
The green Ethernet activity LED is flashing when there is Ethernet
activity.
If you plan to use the serial port connection, continue with “Cabling the serial
(COM) port”; otherwise, go to “Updating the Remote Supervisor Adapter
firmware” on page 68.
Cabling the serial (COM) port
To cable the serial (COM) port, connect a modem or null modem cable to the serial
port on the Remote Supervisor Adapter. (These cables are not provided with the
server.)
Continue with “Updating the Remote Supervisor Adapter firmware” on page 68.
Updating the Remote Supervisor Adapter firmware
You can use the IBM Remote Supervisor Utility program to check the firmware
level on the Remote Supervisor Adapter and to update the firmware. This Utility
program is a DOS utility on the IBM Remote Supervisor Adapter Support CD that
comes with the Remote Supervisor Adapter. You can obtain the latest firmware
code from the IBM Support Web site, http://www.ibm.com/pc/support.
After you initially configure the Remote Supervisor Adapter to enable remote
access through a Web connection, you can update the Remote Supervisor Adapter
firmware using the ASM Web interface. The procedures to initially configure the
Remote Supervisor Adapter for remote access are described later in this chapter.
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For information about using the ASM Web interface to monitor your server, see the
IBM Remote Supervisor Adapter User’s Guide for the xSeries 330, which is available in
Adobe Acrobat Portable Document Format (PDF) on the IBM Documentation CD.
To update the Remote Supervisor Adapter firmware, complete the following steps:
1. Turn on the server.
2. Insert the IBM Remote Supervisor Adapter Support CD into the CD-ROM drive
and close the CD-ROM drive before the server completes power-on self-test
(POST).
Note: If you do not insert the CD and close the CD-ROM drive before POST
completes, you must restart the server with the CD in the CD-ROM
drive.
3. The CD starts automatically and the IBM Remote Supervisor Utility window
opens.
4. Use the Up Arrow and Down Arrow keys (↑ and ↓) to select Update System
Management Firmware; then, press Enter. A warning window opens.
5. Press Enter to continue. The Firmware Update Options Menu window opens.
6.
Use the arrow keys to select Normal Flash - All subsystems; then, press Enter.
Installing options
69
7. The Firmware Update Status window opens and displays a message to confirm
you want to update the firmware. Press Enter. The system updates the Remote
Supervisor Adapter firmware.
8. When the Remote Supervisor Adapter firmware update process is complete,
press Enter to return to the Utility program main window.
Continue with “Configuring your system to enable remote access to the Remote
Supervisor Adapter” on page 71.
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Configuring your system to enable remote access to the Remote
Supervisor Adapter
The Remote Supervisor Adapter requires initial configuration to enable remote
access through the Ethernet and serial ports. From Table 10, choose the interface
method by which you want to perform remote management; then, perform the
indicated configuration procedure.
Table 10. Configuration tasks to enable remote access to the Remote Supervisor Adapter
User interface to Remote
Supervisor Adapter
Connection to Remote
Supervisor Adapter
For the configuration
procedure, see:
ASM Web interface using
the HTTP protocol
LAN using the Ethernet port “Configuring the Ethernet
settings” on page 71
Text-based user interface
using the TELNET protocol
Text-based user interface
using a modem or a null
modem
Serial (COM) port
ASM Web interface using
point-to-point (PPP)
protocol
Text-based user interface
using the TELNET protocol
over PPP
“Configuring the serial port” on
page 73
“Configuring the serial port” on
page 73 and “Setting up
point-to-point protocol” on
page 74
For detailed information about using the ASM Web interface and the text-based
user interface, see the IBM Remote Supervisor Adapter User’s Guide for the xSeries 330.
Configuring the Ethernet settings
If you have an accessible, active, and configured dynamic host configuration
protocol (DHCP) server on your network, the hostname, IP address, gateway
address, subnet mask, and DNS server IP address are set automatically. You do not
need to perform further configuration tasks to enable the Ethernet connection
because the default value for the DHCP Setting field is Enabled. If you need to
configure the serial port, go to “Configuring the serial port” on page 73; otherwise,
go to “Completing the installation” on page 76.
If you do not have a DHCP server on your network, complete the following steps
to configure the Ethernet port:
1. If you completed the update firmware procedure and the Utility program
main window is open, go to step 4; otherwise, continue with step 2.
2. Turn on the server.
3. Insert the IBM Remote Supervisor Adapter Support CD into the CD-ROM drive
and close the CD-ROM drive before the server completes POST. The CD starts
automatically and the IBM Remote Supervisor Utility window opens.
Note: If you do not insert the CD and close the CD-ROM drive before POST
completes, you must restart the server with the CD in the CD-ROM
drive.
Installing options
71
4. Use the Up Arrow and Down Arrow keys (↑ and ↓) to select Configuration
Settings; then, press Enter. The Configuration Settings window opens.
5. Use the arrow keys to select Ethernet Settings; then, press Enter.
The Ethernet Settings window opens.
Note: The values in the following window are only examples; your settings
will be different.
6. Use the arrow keys to navigate to each field. Your system administrator can
provide the information for the following fields:
Network Interface
The default value is Enabled; verify that it is still set to Enabled.
IP Address
Type the IP address of the Remote Supervisor Adapter.
Subnet Mask
Type the subnet mask used by the Remote Supervisor Adapter. The
default value is 255.255.255.0.
Gateway
Type your network gateway router.
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Host Name
Type the IP hostname of the Remote Supervisor Adapter. The default
hostname is ASMA <burned-in MAC address>.
For detailed information about the Ethernet settings, see the IBM Remote
Supervisor Adapter User’s Guide for the xSeries 330.
7. You must change the DHCP Setting field to Disabled. The default value is
Enabled.
8. Press F6 to apply the change.
9. Press Esc. In the Warning window that opens, press Enter to restart the
Remote Supervisor Adapter.
10. Press Esc to return to the Configuration Settings window.
11. If you need to configure the serial port, go to “Configuring the serial port”;
otherwise continue with step 12.
12. Press Esc to return to the Utility program main window.
13. Use the arrow keys to select Exit Utility from the menu or press Esc to close
the Utility program.
14. Remove the CD from the CD-ROM drive. The Remote Supervisor Adapter
restarts automatically.
Continue with “Completing the installation” on page 76.
Configuring the serial port
To configure the Remote Supervisor Adapter serial port for access using a modem
or null modem, complete the following steps:
1. If you completed the procedure for configuring the Ethernet port and the
Configuration Settings window is open, go to step 5; otherwise, continue with
step 2.
2. Turn on the server.
3. Insert the IBM Remote Supervisor Adapter Support CD into the CD-ROM drive
and close the CD-ROM drive before the server completes POST. The CD starts
automatically and the IBM Remote Supervisor Utility window opens.
Note: If you do not insert the CD and close the CD-ROM drive before POST
completes, you must restart the server with the CD in the CD-ROM
drive.
4. Use the Up Arrow and Down Arrow keys (↑ and ↓) to select Configuration
Settings; then, press Enter. The Configuration Settings window opens.
5. Use the arrow keys to select Modem Settings; then, press Enter.
The Modem Settings window opens.
Installing options
73
Note: The values in the following window are only examples; your settings
will be different.
6. Verify the following serial port values:
Baud Rate
The default is 57600. Make sure that the baud rate matches the baud
rate of the device you are connecting to the serial port on the Remote
Supervisor Adapter.
Parity The default is None.
Stop Bits
The default is 1.
Note: The data bits value is preset to 8 and cannot be changed.
7.
8.
9.
10.
11.
12.
For detailed information about the serial port and modem settings, see the
IBM Remote Supervisor Adapter User’s Guide for the xSeries 330.
If you make changes to the serial port settings, press F6 to apply the changes.
Press Esc to return to the Configuration Settings window.
If you need to set up PPP, go to “Setting up point-to-point protocol”;
otherwise, continue with step 10.
Press Esc to return to the Utility program main window.
Use the arrow keys to select Exit Utility from the menu or press Esc to close
the Utility program.
Remove the CD from the CD-ROM drive. The Remote Supervisor Adapter
restarts automatically.
Continue with “Setting up point-to-point protocol” on page 74.
Setting up point-to-point protocol
The Remote Supervisor Adapter serial port supports point-to-point protocol (PPP).
The PPP enables TCP/IP communication over the serial port, which enables
Web-based management and TELNET sessions over a modem.
To set up PPP, complete the following steps:
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Hardware Maintenance Manual: xSeries 330 Type 8675
1. If you completed the procedure for configuring the serial port and the
Configuration Settings window is open, go to step 6; otherwise, continue with
step 2.
2. Turn on the server.
3. Insert the IBM Remote Supervisor Adapter Support CD into the CD-ROM drive
and close the CD-ROM drive before the server completes POST.
Note: If you do not insert the CD and close the CD-ROM drive before POST
completes, you must restart the server with the CD in the CD-ROM
drive.
4. The CD starts automatically and the IBM Remote Supervisor Utility window
opens.
5. Use the Up Arrow and Down Arrow keys (↑ and ↓) to select Configuration
Settings; then, press Enter.
The Configuration Settings window opens.
6. Use the arrow keys to select PPP Settings; then, press Enter.
The PPP Settings window opens.
Note: The values in the following windows are only examples; your settings
will be different
7. Use the arrow keys to navigate to each field. Verify the values in the following
fields:
Network Interface
The default is Disabled. Change this field to Enabled.
IP Address
The default value is 192.96.1.1. Make sure that the client is configured
to allow the server to assign this IP Address.
Subnet Mask
The default value is 255.255.255.255.
Line Type
The default is PPP.
Remote IP Address
The default value is 192.96.1.2.
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75
Authentication Protocol
The default is CHAP then PAP. Make sure that the value in this field
matches your client settings.
For detailed information about the PPP settings, see the IBM Remote Supervisor
Adapter User’s Guide for the xSeries 330.
Press F6 to apply.
Press Esc to return to the Configuration Settings window.
Press Esc to return to the Utility program main window.
Use the arrow keys to select Exit Utility from the menu or press Esc to close
the Utility program.
12. Remove the CD from the CD-ROM drive. The Remote Supervisor Adapter
restarts automatically.
8.
9.
10.
11.
Continue with “Completing the installation” on page 76.
Completing the installation
To complete the installation of the Remote Supervisor Adapter, do the following:
1. If you did not restart the server after installing the Advanced System
Management device drivers, restart the server now.
Note: You do not need to restart the server if you are running the Windows
NT operating system.
2. See the IBM Remote Supervisor Adapter User’s Guide for the xSeries 330 for
detailed instructions about completing the configuration of the Remote
Supervisor Adapter features. These features include the following:
v Defining the login IDs and passwords
v Selecting the events that will receive alert notification
v Monitoring remote server status using the ASM Web interface or a text-based
user interface
If you want to set up an ASM interconnect network, continue to “Planning and
cabling your interconnect network” on page 77.
Your ASM interconnect network can include as many as 12 individual ASM
connections in a single bus. These connections can include Remote Supervisor
Adapters, ASM processors, and ASM PCI Adapters. After your clients and servers
are connected, they use the ASM interconnect network to share ASM resources,
information, and alerts between multiple servers, without having to add additional
communications hardware or network interface adapters.
An ASM interconnect network is established to provide two levels of functionality.
First, the ASM interconnect network enables you to use information managed by
Remote Supervisor Adapters, ASM processors, and ASM PCI Adapters, to
configure settings and to control the servers where other Remote Supervisor
Adapters, ASM processors, and ASM PCI Adapters on your network reside.
Secondly, the ASM interconnect network enables other interconnect network
devices to use the resources (Ethernet or modem) of other Remote Supervisor
Adapters, ASM processors, and ASM PCI Adapters in the ASM interconnect
network for sending alerts. This functionality is used when Remote Supervisor
Adapters, ASM processors, or ASM PCI Adapters cannot send an alert and must
forward the information to another Remote Supervisor Adapter, ASM processor, or
ASM PCI Adapter to send the alert.
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Planning and cabling your interconnect network
The newest Remote Supervisor Adapter must be the main interconnect gateway to
your ASM interconnect bus.
Note: To ensure the stability of your system, be sure to have the latest level of
firmware installed on the Remote Supervisor Adapter that is the main
interconnect gateway for the ASM interconnect network.
The latest level of firmware is available on the IBM Support Web site at
http//:www.ibm.com/support. The Remote Supervisor Adapter forwards the ASM
information generated by the servers attached to the ASM interconnect bus to
other servers on your Ethernet network. The connected ASM processors and ASM
PCI Adapters are managed through the new user interface and Web browser access
of the Remote Supervisor Adapter.
You must install an ASM Interconnect module on the Remote Supervisor Adapter
and on each of the servers that you plan to connect to the ASM interconnect
network bus. If your server has an integrated RS-485 ASM interconnect port (the
xSeries 330 server has an integrated ASM interconnect port) you do not need to
install an ASM Interconnect module between servers. However, you still need to
install an ASM Interconnect module to connect the Remote Supervisor Adapter to
the ASM processor.
To connect your servers, note the following setup and configuration considerations:
v Make sure that the ASM interconnect network is set up as a bus, not as a ring.
You must connect the servers to the ASM interconnect network in a series, with
terminated beginning and end points.
v Make sure that the total combined length of all Ethernet cables connecting the
server in the ASM interconnect network does not exceed 91.4 M (300 ft).
v Each Remote Supervisor Adapter, ASM PCI adapter, or ASM processor that is
connected to the ASM interconnect network bus counts as one connection. For
example, if an ASM PCI adapter is installed in a server that has an ASM
processor, the processor and the adapter are connected to each other using one
ASM interconnect connection but the processor and the adapter count as two
connections on the ASM interconnect network bus.
v Be sure that the latest level of firmware is installed on the Remote Supervisor
Adapter that is the entry for the interconnect network. For more information on
updating firmware, see “Updating the Remote Supervisor Adapter firmware” on
page 68.
Forwarding alerts
Remote Supervisor Adapters, ASM PCI adapters, and ASM processors that are
connected to an ASM interconnect network share resources and
system-management information. This section provides information on how alerts
are forwarded in the ASM interconnect network.
One benefit of an ASM interconnect network is remote access and alert redundancy
for several managed servers at the same location. Alerts are typically sent only
once (per connection type), but the alert is forwarded again in certain situations.
For example, on a 3 ASM processor network where ASM processor 1 generates a
modem alert, but does not have a modem and the remaining ASM processors have
modems, the following might occur:
Installing options
77
v If ASM processor 1 generates the alert and sends it to ASM processor 2 to send,
and the dial-out on ASM processor 2 fails, the alert is not forwarded to ASM
processor 3. This might happen if the modem is connected to ASM processor 2
but the modem cannot obtain a dial tone.
v If ASM processor 1 generates an alert and if within a 45 second window prior to
the ASM processor 1 generating the alert the modem is unplugged from ASM
processor 2, ASM processor 1 forwards the alert to ASM processor 2 (since ASM
processor 1 ″thinks″ ASM processor 2 has an available modem). When ASM
processor 2 receives the forwarded alert it determines that a modem is attached
and forwards the alert to ASM processor 3. Therefore, depending upon the time
frame within which a resource (modem) fails the alert might be forwarded
multiple times until an interconnect device can send the alert.
During normal operation, each Remote Supervisor Adapter, ASM processor, or
ASM PCI adapter on the ASM interconnect network communicates with the other
processors and adapters on the network. Processors or adapters that have a
modem or Ethernet connection notify the other processors and adapters that these
communications resources are available for use by other servers on the ASM
interconnect network. These resources are then used as ASM interconnect network
resources, enabling Remote Supervisor Adapters, ASM processors, or ASM PCI
adapters on the ASM interconnect network to send alerts using a modem or the
network, even if they do not have a modem or network connection physically
attached.
When alerts are generated, they are forwarded to the Remote Supervisor Adapter,
ASM processor, or ASM PCI adapter on the ASM interconnect network that has the
communication resources to forward the alert. If no system on the ASM
interconnect network meets the requirements, the alert is set for transmission if the
connection type is configured or becomes available later.
If multiple modems or multiple network connections exist in the ASM interconnect
network, you cannot specify which system will receive an alert or which will use
its modem or network connection to forward the alert. If an alert is forwarded to
another Remote Supervisor Adapter, ASM processor, or ASM PCI adapter that is
unable to deliver the alert (for example, the modem it is configured to use has
failed or the network cannot resolve the destination IP address), the processor or
adapter attempts to forward the alert to another system on the ASM interconnect
network that has the communication resources to forward the alert.
Cabling for the ASM interconnect network
Use this procedure to cable for the ASM interconnect network. Depending upon
the servers you have, you might need additional ASM Interconnect modules or
CAT 5 or CAT 3 Ethernet cables. This table lists some of the IBM Netfinity and
IBM xSeries products and indicates if they have an integrated RS-485 ASM
interconnect connection, or if you need to use an ASM Interconnect module to set
up the ASM interconnect network.
Table 11. ASM interconnect network server list
78
Server Name
ASM Interconnect module needed
xSeries 220
yes
Netfinity 5000
yes
Netfinity 5500
yes
Netfinity 5500-M10
yes
Hardware Maintenance Manual: xSeries 330 Type 8675
Table 11. ASM interconnect network server list (continued)
Server Name
ASM Interconnect module needed
Netfinity 5500-M20
yes
Netfinity 5600 or xSeries 240
yes
Netfinity 4500R or xSeries 340
yes
xSeries 330
no
Netfinity 6000R or xSeries 350
no
Netfinity 7600
no
Netfinity 7100
no
Installing the ASM Interconnect module on the xSeries 330
The ASM Interconnect module connects the Remote Supervisor Adapter to the
ASM interconnect network. This module comes with the Remote Supervisor
Adapter option. For detailed instructions about installing the ASM Interconnect
module on servers with ASM processors and ASM PCI adapters, see the
documentation that comes with those devices.
To connect the ASM Interconnect module to the Remote Supervisor Adapter,
complete the following steps.
1. Connect the ASM Interconnect module to the ASM Interconnect port.
Note: The following illustration shows a Remote Supervisor Adapter installed
in an xSeries 330 server.
P-P
ASM Interconnect port
(P-P) on the Remote
Supervisor Adapter
ASM Interconnect
module
ASM Interconnect port
on xSeries 330
RS-485 Port (A)
ASM link cable
2. Connect one end of the ASM link cable (Cat 5 or 3 Ethernet cable) to the ASM
Interconnect module, and connect the other end of the link cable to the RS- 485
port.
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79
ASM interconnect network configuration examples
The illustrations in this section show sample ASM interconnect network
configurations.
In the following example, a Remote Supervisor Adapter is installed in an xSeries
330 server. The xSeries 330 server with the Remote Supervisor Adapter will act as
the gateway interconnect network, forwarding system-management data generated
by the other systems in the ASM interconnect network bus to the
system-management administration system that is connected to the network. This
is an environment that is using all xSeries 330 servers.
Note: You might need to supply additional cables or connectors to set up the ASM
interconnect network.
Com port
Redundant
Power
RS-485
LAN
Server 1
CAT5/CAT3
Ethernet cable
ASM Interconnect
module
Server 2
Server 3
Server 4
Server 5
xSeries 330
xSeries 330
xSeries 330
xSeries 330
Note: There are no Remote Supervisor Adapters installed in servers 2 through 5.
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Hardware Maintenance Manual: xSeries 330 Type 8675
In the following example, a Remote Supervisor Adapter is installed in an xSeries
330 server. This view shows the top server in a rack of xSeries servers with a
Remote Supervisor Adapter installed. The xSeries 330 with the Remote Supervisor
Adapter will act as the network interconnect, forwarding system-management data
generated by the other systems in the ASM interconnect network bus to the system
management administration system that is connected to the network. This is an
environment that is using all xSeries 330 servers.
Com port
Redundant
Power
RS-485
LAN
Server 1
Ethernet cable
with RJ-45 connectors
RS-485(B)
RS-485(B)
RS-485(A)
ASM Interconnect
module
RS-485(A)
RS-485(A)
RS-485(B)
Installing options
81
In the following example, modems are connected to the ASM PCI adapters that are
included with the servers that are connected at each end of the ASM interconnect
network bus. Placing modems at opposite ends of the ASM interconnect network
bus ensures that if an ASM interconnect connection in the bus fails, all of the
systems on the ASM interconnect network have access to a modem to forward
system-management data to the remote system-management administrator. This is
an environment with different models of servers.
Modem
Remote system
management
administrator's system
Modem
Modem
xSeries 350
xSeries 350
ASM
Interconnect
module
xSeries 350
Remote
Supervisor
Adapter
xSeries 220
Hard disk drives
The server supports two 26 mm (1-inch) slim 3.5-inch hot-swap SCSI hard disk
drives.
Note: You can hot-swap a hard disk drive without interrupting processing and
without data loss only if all the following conditions exist.
v The drive is a hot-swappable, SCSI, low voltage differential (LVD) drive
with a single connector attached (SCA) connector
v A SCSI backplane is installed in your system
v A ServeRAID adapter that is configured as RAID 1 is installed in your
system
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If you use any other ServeRAID or SCSI configuration, you cannot hot-swap
a hard disk drive; you must turn the server off and unplug the power cord
before installing or replacing the drive.
Each hot-swap hard disk drive tray has a status and an activity light located on the
upper-right corner of tray.
Hard disk drive
activity light
Hard disk drive
status light
These lights are used to show when there is drive activity or, in some cases, when
there is a problem with your hard disk drive.
Notes:
1. The hard disk drive bays connect to a SCSI backplane. This backplane is the
printed circuit board behind the bay and is connected to J4 on the system
board.
2. The backplane controls the SCSI IDs for the hard disk drives.
Hard disk drive considerations
Before you install a hard disk drive, review the following.
v Inspect the drive tray for any signs of damage.
v Ensure that the drive is installed properly in the tray.
v To maintain proper system cooling, do not operate the server for more than two
minutes without either a drive or a filler panel installed in each bay.
v If the server has a ServeRAID adapter installed; refer to the documentation
provided with the ServeRAID adapter for information about adding a drive.
v Read the safety precautions listed in “Safety information” on page 135,
“Handling static-sensitive devices” on page 138.
v Check the instructions that come with the drive for more information about
installing the drive.
Installing or replacing a hot-swap SCSI hard disk drive
Note: If the server has the hot-swap backplane and a ServeRAID adapter
configured as RAID 1 installed, you can hot-swap SCSI drives without data
loss. If you use any other ServeRAID or SCSI configuration, you cannot
hot-swap a hard disk drive; you must turn the server off and unplug the
power cord before installing or replacing a drive. For more information
about hot-swapping drives, see the documentation provided with the
ServeRAID adapter.
Complete the following steps to install or replace a hot-swap hard disk drive:
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83
Attention: When you handle static sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, refer to
“Handling static-sensitive devices” on page 138.
1. Review the information in “Before you begin” on page 48.
2. Remove the filler panel or defective hard drive from one of the hard disk drive
bays.
3. Install the new hard disk drive in the drive bay:
a. Ensure the tray handle is open (that is, perpendicular to the drive).
b. Align the rails on the drive assembly with the guide rails in the drive bay.
c. Gently push the drive assembly into the bay until the drive connects to the
backplane.
d. Push the tray handle toward the closed position until it locks the drive in
place.
Note: The illustrations in this document might differ slightly from your
hardware.
Filler panel
Hard disk drive
Drive tray
Drive tray handle
(in open position)
4. Check the hard disk drive status indicators to verify that the hard disk drives
are operating properly.
v If the amber light is on continuously, the drive has failed (only when a
ServeRAID adapter is installed.
v If the amber light flashes slowly (one flash per second), the drive is being
rebuilt (only when a ServeRAID adapter is installed).
v If the amber light flashes rapidly (three flashes per second), the controller is
identifying the drive.
Working with memory
The xSeries 330 supports 256 MB, 512 MB, and 1 GB 133 MHz, ECC, SDRAM,
registered x4 (Chipkill) DIMMs.
Note: Chipkill Memory protection is disabled if any DIMM in your server is not
an x4 DIMM.
See the ServerProven list at http://www.ibm.com/pc/compat/ for a list of
memory modules for use with the server.
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About MXT memory
The IBM MXT technology on the server expands the capacity of the DIMMs
installed on the server. Depending on the applications running and the load on the
system, MXT can expand your server usable memory to nearly twice the amount
of physical memory.
Important: To activate the MXT technology on the server:
v The MXT device driver, if any, for the operating system must be installed and
loaded. See “Using MXT memory” on page 37 for more information.
v The MXT Aware OS setting must be Enabled (the default value) and the Report
Real setting must be Disabled (the default value) in Core Chipset Control in
the Advanced Setup section of the Configuration/Setup utility program.
How you determine whether MXT is activated depends on your operating system.
In Windows 2000, for example, you can look at the memory in the Task Manager:
under Physical memory on the Performance page, if the amount of memory in
Total is greater than the amount of physical memory you have installed in the
server, then MXT is activated. In Red Hat Linux 7, there are two ways to confirm
that Linux MXT support is running:
v The directory /proc/sys/mxt exists.
v The memory size reported in /proc/meminfo is greater than the memory size
reported on the first BIOS screen after you power on.
Note: To disable MXT support for either operating system, change the MXT
Aware OS setting in Core Chipset Control in the Advanced Setup section
of the Configuration/Setup utility program to Disabled.
The MXT device driver for Windows 2000 is located on the ServerGuide Setup and
Installation CD in images\en\setupmxt.exe. Use the ServerGuide program to install
the MXT device driver or download and install the latest MXT driver from
http://www.ibm.com/pc/support/ on the World Wide Web.
Memory considerations
Adding memory to the server is an easy way to improve system performance. You
can increase the amount of memory in the server by installing dual inline memory
modules (DIMMs). The server uses an interleaved memory configuration, which
allows you to add, remove, or replace one memory in sets, or pairs. The DIMMs in
a pair must be identical to each other (same size (in MB), type, and speed), but
may be a different size from the other pair in the server.
The server comes with two dual inline memory modules (DIMMs) installed on the
system board in DIMM connectors 1 and 4. Install additional memory as a
matching pair of DIMMs in connectors 2 and 3. See the following illustration for
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85
memory connector locations.
Connector 1
Connector 2
Connector 3
Connector 4
Installing memory
Complete the following steps to install a pair of DIMMs:
Attention: When you handle static-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, refer to
“Handling static-sensitive devices” on page 138.
1. Review the information in “Before you begin” on page 48 and the
documentation that comes with your option.
2. Turn off the server and peripheral devices
3. Remove all power cords and external cables; then, remove the cover (see
“Removing the cover” on page 51 for details).
4. If necessary, remove the PCI card in slot 2 for easier access to the DIMM
connectors.
5. Touch the static-protective package containing the DIMM to any unpainted
metal surface on the server. Then, remove the DIMM from the package.
Attention: To avoid breaking the retaining clips or damaging the DIMM
connectors, handle the clips gently.
6. Install the DIMM in the connector.
Attention: To prevent damage to the DIMM connectors do not force the
memory module into the connector.
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a. Push the retaining clip at either end of the connector away from the
connector to open it for the DIMM.
DIMM 2
DIMM 1
DIMM 4
Connector 1
Connector 2
Connector 3
Connector 4
b. Turn the DIMM so that the index slots align correctly with the connector.
Note: The DIMM has two index slots, one in the center and the other on
the left half of the DIMMS connector edge.
c. Insert the DIMM into the connector by pressing on both corners of the
DIMM at the same time. Be sure to press straight into the connector. The
retaining clips automatically close.
d. When installing a memory module be sure that no gap exists between the
DIMM and the retaining clips. If a gap does exist between the memory
module and the retaining clips, remove the DIMM; then, reinsert the DIMM
properly.
e. Install the second DIMM of the pair in the remaining DIMM connector.
Note: If you have other options to install, install them now.
7. Replace the cover on the server; then, reinstall the server in the rack and
connect all external cables and power cords. See “Installing the cover” on
page 93 for more information.
8. Turn on the server.
Note: When you restart the server, the system displays a message indicating
that the memory configuration has changed.
v If you installed additional memory after the MXT device driver, then you
must refer to the ″MXT Read Me″ file for the operating system regarding
requirements to determine whether ″Page File″ size adjustments are needed.
v If you installed additional memory, start the Configuration/Setup Utility
program and select Save Settings.
v If you just replaced a failed DIMM, you must start the Configuration/Setup
Utility program, select Advanced Setup, select Memory Settings, highlight
the connector or bank of connectors that you want to enabled, and then
select Enable.
v In some memory configurations, the 3-3-3 beep code might sound during
POST followed by a blank display screen. If this occurs and the Boot Fail
Count feature in the Start Options of the Configuration/Setup Utility is set to
Enabled (its default setting), you must restart the server three times (a
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87
″three-boot reset″) to force the system BIOS to reset the memory connector or
bank of connectors from Disabled to Enabled.
Installing a microprocessor
The server comes with one or two microprocessors installed on the system board.
If you have two, or had one and you installed a second microprocessor, the server
can operate as a symmetric multiprocessing (SMP) server. With SMP, certain
operating systems and application programs can distribute the processing load
between the microprocessors. This enhances performance for database and
point-of-sale applications, integrated manufacturing solutions, and other
applications.
Notes:
1. Before you install a new microprocessor, review the documentation that comes
with the microprocessor, so that you can determine whether you need to
update the server basic input/output system (BIOS). The latest level of BIOS
for the server is available through the World Wide Web.
2. Obtain an SMP-capable operating system (optional). For a list of supported
operating systems, see http://www.ibm.com/pc/us/compat/ on the World
Wide Web.
3. If the server comes with one microprocessor, it is installed in microprocessor
connector 1. This is the startup (boot) microprocessor. If you install a second
microprocessor in microprocessor connector 2, the two microprocessors will
share the system load after the system has started.
The following illustration shows the locations of the microprocessors on the
system board.
Microprocessor 2
(U79)
Microprocessor 1
(U47)
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Attention: To avoid damage and ensure proper server operation install
microprocessors that are the same type, and have the same cache size, have the
same clock speed, and have the same stepping levels (revision levels).
Microprocessor internal clock frequencies and external clock frequencies must be
identical. To determine the stepping level, see the documentation that comes with
the microprocessor. See the ServerProven list at http://www.ibm.com/pc/compat
for a list of microprocessors for use with the server.
Complete the following steps to install an additional microprocessor:
Attention: When you handle static-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, refer to the
following Web site and use a search term of ESD: http://www.ibm.com/
1. Review the safety precautions listed in “Safety information” on page 135.
2. If the server is running an operating system, shut down the operating system
and then turn off the server and peripheral devices.
3. Remove all Power cords and external cables; then, remove the cover (see
“Removing the cover” on page 51 for details).
4. Lift up the microprocessor-release lever and remove the terminator card from
the microprocessor connector. (After you remove the new microprocessor from
the static-protective package, place the terminator card in the bag and store it
in a safe place. You will need to install the terminator card again if you ever
remove the microprocessor and do not replace the microprocessor.)
Terminator
card
Microprocessorrelease lever
Microprocessor
connector
Rear of server
5. Install the microprocessor:
a. Touch the static-protective package containing the new microprocessor to
any unpainted metal surface on the server; then, remove the microprocessor
from the package.
b. Orient the microprocessor over the microprocessor connector as shown in
the illustration. Carefully press the microprocessor into the connector.
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89
Note: To avoid bending the pins on the microprocessor, do not use excessive
force when pressing it into the connector.
Microprocessor
orientation indicator
Microprocessorrelease lever
Microprocessor
Microprocessor
connector
Rear of server
6. Push the microprocessor-release lever down to lock the microprocessor into
place.
7. Install the heat sink on the microprocessor:
a. Peel the plastic protective strip off the bottom of the heat sink. Make sure
the square of thermal material is still on the bottom of the heat sink.
b. Align and place the heat sink on top of the microprocessor.
Note: Locate the slot in the channel of the heat sink. Orient the heat sink so
the slot will be at the rear of the server.
c. Align and place the clip over the heat sink; then, snap the clip into place
over the heat sink with the heat sink release lever in the up position.
Note: If you remove the microprocessor later, remember to install the
terminator card in the appropriate microprocessor connector.
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d. When the clip is in place, press the heat sink release lever down into the
locked position.
Slot
Heat sink release
lever
Clip
Heat sink
Top view of
heatsink
Microprocessor
Terminator card
8. Replace the cover on the server; then, reinstall the server in the rack and
connect all external cables and power cords. For more information see,
“Installing the cover” on page 93.
9. Start the server and run the Configuration/Setup Utility program.
Replacing a fan assembly
The server comes with six replaceable fans: four thick fans that cool the
microprocessors, and two thinner fans behind the hard disk drives.
Attention:
cooling.
Replace a fan that has failed within 48 hours to help ensure proper
Complete the following steps to replace the fan assembly:
1. Review the safety precautions listed in “Safety information” on page 135.
2. Turn off the server and peripheral devices.
3. Remove all power cords and external cables from the server; then, remove the
server from the rack and remove the cover. See “Removing the cover” on
page 51 for details.
4. Determine which fan to replace by checking the LED at each fan; a lit LED
indicates the fan to replace. See “Identifying problems using status LEDs” on
page 17.
Note: The fan LEDs are illuminated by the Light Path Diagnostics circuit.
5. Remove the fan from the server:
a. Disconnect the fan cable from the system board.
b. Lift the fan away from the server.
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91
6. Orient the fan so that the air flow arrow on the side of the fan is pointing
toward the rear of the server.
7.
Note: Proper air flow is from the front to the rear of the server.
Push the replacement fan assembly into the server until it is fully seated to
the bottom of the bracket.
Note: The following illustration might differ slightly from your hardware.
Air flow
8. Connect the fan cable to the system board.
Note: To avoid damage to the server, fan cables must always be routed on the
sides of the fans. Cables routed on the bottom of the fan can get cut by
the fan bracket. Cables on the top will cause problems when replacing
the cover and reinstalling the server in a rack.
9. Replace the cover on the server; then, reinstall the server in the rack and
connect all external cables and power cords. See “Installing the cover” on
page 93).
10. Start up the system. The system-error light will either remain on or turn off. If
the system-error light remains on you will have to turn off the server to
perform further troubleshooting.
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Installing the cover
To install the server cover:
1. Clear any cables that might impede the replacement of the cover.
Important: Before sliding the cover forward, make sure that all of the tabs on
the cover will engage the ledge at the front of the server properly. If all the tabs
do not engage teh ledge properly, it will be extremely difficult to remove the
cover later.
2. Install the cover by placing it into position and sliding it forward. Make sure
the cover engages the tabs at the front and rear of the server.
3. Install the screws and secure the cover as shown.
The following information describes the cover installation procedure.
Screws
4. Reinstall the server in the rack .
5. Reconnect the power cord and all external cables to the server, then plug the
power cords into properly grounded electrical outlets.
Input/output ports and connectors
The following illustration shows the input/output connectors (ports) and the
expansion slots on the rear of the server.
Ethernet 1 speed
indicator (green)
Ethernet 1 link
indicator (green)
Advanced System
Management RS-485 connectors
C2T (Out) connector
Select light (green)
USB 2
connector
Ethernet 2 link
indicator (green)
Ethernet 2 speed
indicator (green)
Power-on
light (green)
Serial connector
C2T (In) connector
USB 1
connector
System error
light (amber)
The server has the following input/output connectors:
v Serial connector
v Universal Serial Bus (USB) connectors
v Cable Chaining Technology (C2T) connectors
v Ethernet connectors
v Advanced System Management (ASM) connectors
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93
Serial port and connector
The server has one standard serial connector (port). Some application programs
require specific ports, and some modems function properly only at certain
communication port addresses. You might need to use the Configuration/Setup
Utility program to change communication port address assignments to prevent or
resolve address conflicts. This serial port is also manually configurable from inside
of the server. The following table lists the function of each of the connectors which
can be used to manually configure the serial port. You will also need to refer to the
figure in “System board options connectors” on page 47.
Connectors
J68
Port
Description
Serial A / Systems
Management Port
Default connection. Used by operating system and
ASM processor. Modem can be connected so that the
system can dial out during problems.
The ASM processor controls this port when the
system is powered off and while the system powers
on. When the operating system begins to load,
control of this port switches to the operating system.
J39
Serial Port B
Used by operating system only.
J65
Management Port
Used by ASM processor to utilize modem dial-up
functions. This port is dedicated to the ASM
processor and is not available to the operating
system.
Serial port assignments
Some modems function properly only at certain communication port addresses.
You might need to use the Configuration/Setup utility to change communication
port address assignments to prevent or resolve address conflicts.
Viewing or changing the serial-port assignments
To view or change the serial-port assignments:
1. Restart the server and watch the monitor screen.
2. When the message Press F1 for Configuration/Setup appears, press F1.
3. From the main menu, select Devices and I/O Ports; then, press Enter.
Note: The Devices and I/O Ports choice appears only on the full configuration
menu. If you set two levels of passwords, you must enter the
administrator password to access the full configuration menu.
4. Select the serial port; then, use the arrow keys to advance through the settings
available.
5. Select Save Settings; then, select Exit Setup to exit from the
Configuration/Setup Utility main menu.
Serial-port connector
The following table shows the pin-number assignments for the 9-pin, male D-shell
serial-port connector on the rear of the server. These pin-number assignments
conform to the industry standard.
5
1
6
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9
Table 12. Serial-port connectors pin-number assignments
Pin
Signal
Pin
Signal
1
Data carrier detect
6
Data set ready
2
Receive data
7
Request to send
3
Transmit data
8
Clear to send
4
Data terminal ready
9
Ring indicator
5
Signal ground
Universal Serial Bus ports
The server has two Universal Serial Bus (USB) connectors. USB is a serial interface
standard for telephony and multimedia devices. It uses Plug and Play technology
to determine the type of device attached to the connector and configures it
automatically.
Notes:
1. If you attach a standard (non-USB) keyboard to the keyboard connector, the
USB ports and devices will be disabled during the power-on self-test (POST).
2. If you install a USB keyboard that has a mouse port, the USB keyboard
emulates a mouse and you will not be able to disable the mouse settings in the
Configuration/Setup Utility program.
USB cables and hubs
You need a 4-pin cable to connect devices to USB 1 or USB 2. If you plan to attach
more than two USB devices, you must use a hub to connect the devices. The hub
provides multiple connectors for attaching additional external USB devices.
USB technology provides up to 12 Mbps speed with a maximum of 127 external
devices and a maximum signal distance of five meters (16 ft.) per segment.
USB-port connectors
Each USB port has an external connector on the rear of the server for attaching
USB compatible devices.
1
4
The following table shows the pin-number assignments for the USB-port
connectors on the rear of the server.
Table 13. USB-port connector pin-number assignments
Pin
Signal
1
VCC
2
-Data
3
+Data
4
Ground
C2T ports
There are two Cable Chaining Technology (C2T) connectors on the rear of the
server labeled ″IN″ and ″OUT″. These conectors operate the C2T ports to create a
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95
communications chain between server and a console (monitor, mouse, and
keyboard). To share the same monitor, keyboard, and pointing device with serveral
servers, you must connect the server together with C2T interconnect cables through
the C2T (In) and C2T (Out) connectors.
The following illustration shows a C2T interconnect cable.
Note: The highest video mode supported in the C2T chain is 1024 X 768.
Connect a C2T cable from the C2T (Out) to the C2T (In) connector of another
xSeries 330 server.
Connect a C2T breakout cable to the C2T (Out) connector of the last server in the
chain; then, connect your monitor, keyboard, and pointing device to the device
breakout cable.
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Note: The C2T breakout cable is available in the C2T cable option kit.
4
In
Out
3
In
Out
2
In
Out
1
In
Out
Video
Mouse
Keyboard
C2T breakout cable
A keyboard, monitor, and mouse or pointing device, are connected to the server
through the C2T breakout cable. The keyboard and mouse cables have icons of a
keyboard and a mouse on their respective cable connectors for easy identification.
Keyboard connector
There is one keyboard connector on the end of the C2T breakout cable. This
connector is identified by the keyboard icon.
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97
Note: If you attach a standard (non-USB) keyboard to the keyboard connector, the
USB ports and devices will be disabled during the power-on self-test
(POST).
The following illustration and table shows the pin-number assignments for the
keyboard connector on the end of the cable.
6
5
4
3
2
1
Table 14. Keyboard-connector (6-pin female) pin-connector assignments
Pin
I/O
Signal
1
I/O
Data
2
N/A
Reserved
3
N/A
Ground
4
N/A
+5 V dc
5
I/O
Keyboard clock
6
N/A
Reserved
Video connector
The following table shows the pin-number assignments for the 15-pin analog video
connector on the end of the C2T device breakout cable. This cable is not labeled
but is easily identified by the dark blue 15-pin connector.
5
1
15
11
Table 15. Video connector (15-pin female) pin-number assignments
Pin
Signal
Pin
Signal
Pin
Signal
1
Red
6
Ground
11
Not connected
2
Green or Monochrome
7
Ground
12
DDC SDA
3
Blue
8
Ground
13
Horizontal synchronization
(Hsync)
4
Not connected
9
+5 V dc
DDC
14
Vertical synchronization
(Vsync)
5
Ground
10
Ground
15
DDC SCL
Auxilliary-device (pointing device) connector
There is one auxilliary-device connector that supports a mouse or other pointing
device on the end of the C2T breakout cable. This connector is identified by the
mouse icon.
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The following table shows the pin-number assignments for the auxilliary -device
connector on the end of the cable.
6
5
4
3
2
1
Table 16. Auxilliary or pointing-device-connector (6-pin female) pin-number assignments
Pin
Signal
1
Data
2
Not connected
3
Ground
4
+5 V dc
5
Clock
6
Not connected
Ethernet ports
The server comes with two integrated Ethernet controllers. These controllers
provides an interface for connecting to 10-Mbps or 100-Mbps networks and
provides full-duplex (FDX) capability, which enables simultaneous transmission
and reception of data on the Ethernet local area network (LAN).
To access the Ethernet port, connect a Category 3, 4 or 5 unshielded twisted-pair
(UTP) cable to the RJ-45 connector on the rear of the server.
Note: The 100BASE-TX Fast Ethernet standard requires that the cabling in the
network be Category 5 or higher.
Configuring the Ethernet controller
When you connect the server to the network, the Ethernet controller for that
Ethernet controllers automatically detects the data-transfer rate (10 Mbps or 100
Mbps) on the network and then sets the controller to operate at the appropriate
rate. In addition, if the Ethernet ports that the server is connected to supports
auto-negotiation, the Ethernet controllers will set the appropriate duplex state. That
is, the Ethernet controllers will adjust to the network data rate, whether the data
rate is standard Ethernet (10BASE-T), Fast Ethernet (100BASE-TX), half duplex
(HDX), or full duplex (FDX). The controllers support half-duplex (HDX) and
full-duplex (FDX) modes at both speeds.
The Ethernet controller is a PCI Plug and Play device. You do not need to set any
jumpers or configure the controllers for your operating system before you use the
Ethernet controllers. However, you must install a device driver to enable your
operating system to address the Ethernet controllers. The device drivers are
provided on the serverGuide CDs.
High-performance Ethernet modes
The Ethernet controllers support optional modes, such as teaming, priority packets,
and virtual LANs, which provide higher performance and throughput for your
server. These models apply to the integrated Ethernet controllers and to the
controllers on supported Ethernet adapters.
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99
Teaming Mode: The Ethernet controllers provides options, called teaming options,
that apply to the Ethernet controllers that use the same device driver. A team can
consist of both integrated Ethernet controllers, or two Ethernet adapters, or a mix
of integrated Ethernet controllers and Ethernet adapters. These options increase
throughput and fault tolerance.
v Adapter fault tolerance (AFT) provides automatic redundancy for your Ethernet
controllers. You can configure either one of the integrated Ethernet controllers or
an Ethernet adapter as the primary Ethernet controller. If the primary link fails,
the secondary controller takes over. When the primary link is restored to an
operational state, the Ethernet traffic switches back to the primary Ethernet
controller. Adapter fault tolerance supports from two to four controllers per
team.
v Adaptive load balancing (ALB) enables you to balance the transmission data
flow among two to four controllers. ALB also includes the AFT option. You can
use ALB with any 100BASE-TX switch.
v Cisco Fast EtherChannel (FEC) creates a team of two to four controllers to
increase transmission and reception thoughput. FEC also includes the AFT
option. You can only use FEC with a switch that has FEC capability.
If you use supported Ethernet adapters in your server, see the documentation tha
comes with the adapters for more information about the teaming modes.
Priority Packet Mode: Priority Packet is an Intel-Windows-based
traffic-prioritization utility that enables you to set up filters to process high-priority
traffic before normal traffic. You can send information from critical nodes or
applications with an indicated priority. Because you set this priority at the host or
entry point of the network, the network devices can base forwarding decisions on
priority information defined in the packet.
Priority Packet information is available at: http://www.ibm.com/ (search
for″packet priority″) and from the Intel support Web site
(http://support.intel.com/).
Priority Packet prioritizes traffic based on priority filters. These are parameters you
assign to outgoing (transmit) packets. Using the Priority Filter Wizard, you can set
up predefined or custom priority filters based on a node (MAC) address, Ethernet
type, or by various properties of the protocol and port. Priority Packet provides
two different methods for prioritizing traffic: IEEE 802.1p tagging and High
Priority Queue.
IEEE 802.1p is a new IEEE standard for tagging, or adding additional bytes of
information to packets with different priority levels. Packets are tagged with 4
additional bytes, which increase the packet size and indicate a priority level. When
you send these packets out on the network, the higher priority packets are
transferred first. Priority packet tagging (also known as Traffic Class Expediting)
enables the Ethernet controller to work with other elements of the network (such
as switches and routers) to deliver priority packets first. You can assign specific
priority levels from 0 (low) to 7 (high).
You can assign values to packets based on their priority when you use the IEEE
802.1p standard for packet tagging. This method requires a network infrastructure
that supports packet tagging. The routing devices receiving and transferring these
packets on your network must support 802.1p for tagging to be effective.
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After you set up the priority filter in Priority Packet, you must start PROSet and
select 802.1p/802.1Q Tagging on the Advanced page.
Note: IEEE 802.1p tagging increases the size of the packets it tags. Some hubs and
switches will not recognize the larger packets and will drop them. Check
your hub or switch documentation to see if they support 802.1p. (You can
configure the switch to strip the tags from the packets and send it on to the
next destination as normal traffic.) If these devices do not support 802.1p or
if you are not sure, use High Priority Queue (HPQ) to prioritize network
traffic.
The requirements for effectively using IEEE 802.1p tagging are:
v The other devices receiving and routing 802.1p tagged packets must support
802.1p.
v The adapters on these devices must support 802.1p. The Ethernet controller in
all IBM 10/100 Ethernet Security Adapters and IBM 10/100 Ethernet Server
Adapters support 802.1p.
v The adapter cannot be assigned to an adapter team.
v If you are setting up VLANs and packet tagging on the same adapter, you must
start PROSet, click the Advanced tab, and select QoS Packet Tagging from the
list.
If your network infrastructure devices do not support IEEE 802.1p or you are not
sure, you can still define filters and send packets as high priority. While High
Priority Queue (HPQ) does not provide the precise priority levels of 802.1p
tagging, it does assign traffic as either high or low priority and sends high priority
packets first. Therefore, if there are multiple applications on a system sending
packets, the packets from the application with a filter are sent out first. HPQ does
not change network routing, nor does it add any information to the packets.
To assign HPQ, you can specify it using Priority Packet when you create or assign
a filter.
To effectively use HPQ tagging, the adapter cannot be assigned to an adapter team.
Virtual LAN Mode: A virtual LAN (VLAN) is a logical grouping of network
devices put together as a LAN, regardless of their physical grouping or collision
domains. Using VLANs increases network performance and improves network
security.
VLANs offer you the ability to group users and devices together into logical
workgroups. This can simplify network administration when connecting clients to
servers that are geographically dispersed across the building, campus, or enterprise
network.
Typically, VLANs are configured at the switch and any computer can be a member
of one VLAN per installed network adapter. Your Ethernet controller supersedes
this by communicating directly with the switch, enabling multiple VLANs on a
single network adapter (up to 64 VLANs).
To set up VLAN membership, your Ethernet controller must be attached to a
switch that has VLAN capability.
To join a VLAN from Windows 2000:
Installing options
101
1. Create a VLAN on the switch. Use the parameters you assign there to join the
VLAN from the server. Refer to your switch documentation for more
information.
2. Double-click the PROSet icon in the Control Panel window.
3. Right-click the adapter in the list that you want to add to the VLAN, then click
Join VLAN. Note that VLANs cannot be assigned to adapters that are already
defined to have an adapter teaming option.
4. Type the VLAN ID and VLAN name. The VLAN ID must match the VLAN ID
of the switch. The ID range is from 1 to 1000. The VLAN name is for
information only and does not need to match the name on the switch.
5. Click OK. Repeat steps 3 through 5 for each VLAN you want the server to join.
The VLANs you add are listed on the Adapters page.
6. Click Close and restart the computer.
T0o join VLAN from Red Hat Linux 7.2:
1. Create a VLAN on the switch. See the switch documentation for information.
2. Physically connect the desired Ethernet controller in your server to a port on
the switch that is defined as part of the VLAN.
3. Load the appropriate device driver (example: insmod e100). If you are not
using DHCP, be sure to specify in the insmod statement the IP address of the
switch port to which you connected the Ethernet controller.
To verify that you have connectivity, ping the IP address of the VLAN on the
switch.
Ethernet port connector
The following table shows the pin-number assignments for the RJ-45 connector.
These assignments apply to both 10BASE-T and 100BASE-TX devices.
8
1
Table 17. Ethernet RJ-45 connector pin-number assignments.
Pin
Signal
Pin
Signal
1
Transmit data+
5
Not connected
2
Transmit data-
6
Receive data -
3
Receive data+
7
Not connected
4
Not connected
8
Not connected
Advanced System Management ports
There are two kinds of Advanced System Management ports: a Management port
(Serial port A), and RS-485 ports.
Management Port (Serial port A)
This port uses a standard D-shell serial-port connector, labeled ″A″ on the rear of
the server. When this serial port connector is attached to connector J65 on the
system boar, it functions as a dedicated Management port. In this mode, you can
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Hardware Maintenance Manual: xSeries 330 Type 8675
attach a dedicated modem to the D-shell connector on the rear of the server to
communicate with the integrated ASM processor. For more information see “Serial
port and connector” on page 94.
RS-485 ports
The RS-485 ports on the rear of the server enable you to connect the Advanced
System Management Processors of several rack-mounted server so that they can
communicate with each other in half-duplex mode.
Rack installation considerations
For air flow reasons, observe the following practices in the rack cabinet in which
the xSeries 330 server is installed:
v Do not install any equipment that cools from back to front in the same rack as
the xSeries 330 server.
v Install a filler panel on the front of all unoccupied slots in the rack.
Installing options
103
Working with cables
The server has two different cabling options: the ASM bus and the Cable Chaining
Technology (C2T). The following sections discuss each of these options. While
reading about these options, keep in mind that they are independent of each other.
Note: Refer to the following illustration to locate the connectors on the back of
your server.
Ethernet 1 speed
indicator (green)
Ethernet 1 link
indicator (green)
Advanced System
Management RS-485 connectors
C2T (Out) connector
Select light (green)
USB 2
connector
Ethernet 2 link
indicator (green)
Ethernet 2 speed
indicator (green)
Power-on
light (green)
Serial connector
C2T (In) connector
USB 1
connector
System error
light (amber)
The ASM connectors on the back of the server are referred to in this book as
RS-485 (A) and RS-485 (B).
Cabling the RS-485 connectors
You can use the RS-485 connectors to create an ASM bus between several xSeries
330 servers or other servers.
Before you begin, review the following:
v The ASM bus is designed to connect up to 12 units or servers. When using the
IBM Remote Supervisor Adapter, you can connect a maximum of 11 units or
servers together.
v You can hot-swap the cables in the ASM bus.
v Use standard unshielded twisted pair (UTP) cables with RJ-45 connectors.
Note: For more information about the ASM PCI adapter, see the documentation
that came with the adapter.
The servers in the ASM bus are referred to by their assigned addresses and not
their positions in the rack.
Complete the following steps to connect the ASM bus:
1. Turn off the servers.
2. Locate the RS-485 connectors on the rear of the servers and several UTP cables
with RJ-45 connectors.
3. Starting at the top server in the ASM bus, connect one end of the cable into the
RS-485 (B) connector and the other end of the cable into the RS-485 (A)
connector of the next server.
4. Continue connecting the servers together in this manner until you reach the
next-to-last server in the ASM bus.
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5. Connect a cable from the RS-485 (B) connector of the next-to-last server to the
RS-485 (B) connector of the last server. Refer to the following illustration to see
how to connect the ASM bus.
Ethernet cable
with RJ-45 connectors
RS-485(B)
RS-485(B)
RS-485(A)
RS-485(A)
RS-485(A)
RS-485(B)
6. Turn on the servers.
Connecting servers with a C2T chain
To share the same monitor, keyboard, and pointing device with several servers,
you must connect the servers together with Cable Chaining Technology (C2T)
interconnect cables through the C2T (In) and C2T (Out) connectors.
The C2T chaining cable uses physically different shells and different-colored
connector covers (a black cover for out and a white cover for in) to prevent the
accidental connection of two C2T (Out) connectors.
Before you begin, review the following:
v You can connect a maximum of 42 servers with the C2T chaining cables.
v When connecting servers across a space larger than 3 U or on two separate
racks, you must use a C2T interconnect cable that is 2 m (6.5 ft) long, which is
available in the C2T option cable kit.
Note: Only one 2-m (6.5 ft) cable can be used in the C2T chain.
v The C2T chaining cables are hot-swappable.
Attention: Do not let the pins of the C2T cable connectors touch the server
chassis when adding or removing systems to or from the C2T chain.
v Servers are numbered by their position in the chain (1 through n). If one server
is removed from the chain, all successive servers are renumbered. For example,
if the twelfth server is removed from a chain of 15 servers, servers 13 through 15
will then be renumbered to 12 through 14.
v The C2T numbering is independent of any other server reference. Changing the
position of the server in the C2T chain does not affect its IP addresses.
Installing options
105
Complete the following steps to connect the servers:
1. Gather several of the C2T cables.
Note: The server comes with a short C2T chaining cable that can span
approximately 3 U if needed. A longer C2T cable is available in the C2T
cable option kit.
2. Connect the servers together:
a. Connect one end of the C2T chaining cable to the C2T (Out) port of the top
server.
b. Connect the opposite end of the C2T chaining cable to the C2T (In) port of
the server below it.
c. Repeat these steps until all of the servers are connected together.
d. Connect the C2T breakout cable to the C2T (Out) port of server 1.
4
In
Out
3
In
Out
2
In
Out
1
In
Out
Video
Mouse
Keyboard
Note: Server 1 (usually the server at the bottom of the rack) is the server to
which you connect the device breakout cable.
3. Turn on the servers; then, check the operation of the monitor, pointing device,
and keyboard with each server. (See “Testing the C2T chain” for testing
instructions.)
Note: Write-on adhesive labels have been provided so that you can label the
positions of the servers in the rack.
Testing the C2T chain
After connecting the C2T chain, you will need to test the monitor, keyboard, and
pointing device to be sure that they work with each of the servers.
Follow these steps to test the C2T cabling:
1. Turn on all the servers and the monitor and verify that the light in the Select
button on server 1 in the C2T chain is lit, indicating that it is selected. If it is
not, press the Select button.
2. Verify that the monitor is working.
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3. Start up an operating system that has a mouse or pointing device driver and
verify that the mouse or pointing device buttons function.
4. Test your keyboard by typing a few words within an application.
5. Press NumLock on the keyboard twice, and then press the number of the
server to test next, and then press Enter. Repeat steps 1 through 4 for each of
the servers in the chain.
Note: If you cannot use the devices, check your cable connections and retry the
test. If the problem persists, turn off the servers and connect the C2T
breakout cable directly to the C2T (Out) port of the server being tested.
Power-on the server and retry the devices. If the devices work, you probably
have a bad C2T interconnect cable. Replace the cable and retry the devices
in the C2T chain configuration.
Using C2T
Placing several servers in a C2T chain enables you to share the same monitor,
keyboard, and mouse on all servers in the chain. To select a server, you can either
use the Console Select button on the front of the server that you want to select, or
you can use the keyboard. If you turn off a selected server, you must select another
server that is powered up. For the location of the Select button, see page 6.
Note: For the C2T chain to operate properly, no more than two adjacent servers in
the chain can be unplugged from the electrical outlet at the same time.
To use the keyboard, do the following:
1. Press NumLock on the keyboard twice. The screen goes blank.
2. Type the number that corresponds to the server ID in the C2T chain. The screen
returns for the server that you selected, and the Console Select LED for that
server illuminates.
Server 1 (usually the server at the bottom of the rack) is the server to which you
connect the C2T breakout cable. Server 1 must not be turned off (powered down)
for the chain to work properly. If server 1 is turned off (powered down), it must be
removed from the chain and replaced by the next server in the chain.
Servers are numbered by their position in the chain (1 through n). If one server is
removed from the chain, all successive servers are renumbered. For example, if the
twelfth server is removed from a chain of 15 servers, servers 13 through 15 will
then be renumbered to 12 through 14.
When removing or replacing servers, or changing cables in the chain, it is possible
for more than one Select LED to be illuminated on the servers in the chain. To
clear all but the selected server LED, press the Select button on any one of the
servers in the chain.
If you are using a flat-panel monitor, you might need to adjust the image lock on
your monitor when multiple servers are connected using C2T interconnect cables.
To adjust this image, select one of the middle servers in the chain by pressing the
Select button on the front of the server; then, adjust the image lock accordingly. For
more information on how to adjust the image lock, see the documentation that
comes with your flat-panel monitor.
Note: For the chain to operate properly, no more than two adjacent servers can be
unplugged from the electrical outlet at the same time.
Installing options
107
Cable management
Use the cable ties and hook-and-loop straps that are supplied with your server to
secure the cables.
Note: Do not secure cables too tightly. Overtightening can cause internal damage
to cables.
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Hardware Maintenance Manual: xSeries 330 Type 8675
FRU information (service only)
Field Replacement Units (FRUs) should be replaced by qualified service personnel
only.
Note: Read“Safety information” on page 135 and “Before you begin” on page 48.
Diskette/CD-ROM drives
To remove the diskette/CD-ROM drive:
1. Power off the server.
2. Remove the cover. See “Removing the cover” on page 51.
3. Disconnect the cables for the floppy disk drive and the CD-ROM drive from
the system board.
4. Remove the fans. See “Replacing a fan assembly” on page 91.
5. Remove the screws.
6. Gently pull the CD-ROM/diskette drive subassembly up and back
simultaneously to remove it from the system.
© Copyright IBM Corp. 2001
109
Diskette/CD-ROM drive bracket
Slim adapter board
Diskette drive
Bracket
Diskette drive
retaining wire
Metal tab
CD-ROM drive
retaining wire
CD-ROM drive
To remove the diskette/CD-ROM drive bracket:
Note: Read“Safety information” on page 135 and “Before you begin” on page 48.
1. Remove the diskette/CD-ROM drive. See “Diskette/CD-ROM drives” on
page 109.
2. Remove the diskette drive:
a. Remove the diskette drive retaining wire by releasing it from the metal tab
and removing it from the holes, and put it in a safe place.
b. Lift the diskette drive up on one side until it will separates from the
bracket.
c. Diskette drive cable:
1) The diskette drive cable is removed by gently pulling the cable up until
it is released from the connector.
2) To replace the diskette drive cable, pull up on the connector latch until it
is unlocked; then, insert the end of the cable into the connector and
gently push down on the connector latch until it clicks into place.
3. Remove the CD-ROM drive:
a. Remove the CD-ROM drive retaining wire by releasing it from the metal tab
and removing it from the holes, and put it in a safe place.
b. Gently loosen the connector of the slim adapter board from the CD-ROM
drive connector until it pulls free; slide the slim adapter board down until it
clears the notches on the bracket and remove it.
c. Slide the bracket toward the rear and remove it.
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Hardware Maintenance Manual: xSeries 330 Type 8675
Hard disk drive backplane
To remove the hard disk drive backplane:
Notes:
1. Read“Safety information” on page 135 and “Before you begin” on page 48
1. Power off the server.
2. Remove the cover. See “Removing the cover” on page 51.
3. Disconnect the backplane cable from the system board.
4. Pull out the hard drives in order to disconnect them from the backplane.
5. Remove the screw from the top of the backplane bracket.
6. Gently but firmly lift the backplane bracket and board up from the chassis.
Power supply
To remove the power supply:
Note: Read“Safety information” on page 135 and “Before you begin” on page 48.
Power off the server.
Remove the cover. See “Removing the cover” on page 51.
Disconnect the cables that connect the power supply to the system board.
Remove the screws (2) from the side of the chassis.
Remove the screws (2) at the back of the chassis and power supply. (To gain
access to these screws (2) you must pull out on the cover-release lever.)
6. Slide the power supply away from the side of the chassis and lift up to remove.
1.
2.
3.
4.
5.
FRU information (service only)
111
PCI riser card
To remove the PCI riser card:
Note: Read“Safety information” on page 135 and “Before you begin” on page 48.
1.
2.
3.
4.
5.
Power off the server.
Remove the cover. See “Removing the cover” on page 51.
Remove any adapters and put them in a safe place.
Disconnect cables.
Gently lift up on the card to disconnect it from the system board port.
System board
To remove the system board:
Note: Read“Safety information” on page 135 and “Before you begin” on page 48.
1. Power off the server.
2. Remove the cover. See “Removing the cover” on page 51.
3. Disconnect all cables from the system board.
4. Remove the adapter retaining latch (see “Installing a microprocessor” on
page 88).
5. Remove the microprocessors. See “Installing a microprocessor” on page 88.
6. Remove the memory modules. See “Installing memory” on page 86.
7. Remove screws from the system board.
8. Remove the four screws from the rear of the server.
9. Pull up on the system board to remove from the chassis.
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Hardware Maintenance Manual: xSeries 330 Type 8675
Symptom-to-FRU index
This index supports xSeries 330 servers. The Symptom-to-FRU lists symptoms,
errors, and the possible causes. The most likely cause is listed first. Use this
Symptom-to-FRU index to help you decide which FRUs to have available when
servicing the computer.
The POST BIOS displays POST error codes and messages on the screen.
Beep symptoms
Beep symptoms are short tones or a series of short tones separated by pauses
(intervals without sound). See the following examples.
Note: One beep after successfully completing POST indicates the system is
functioning properly.
Beeps
Description
1-2-3
v One beep
v A pause (or break)
v Two beeps
v A pause (or break)
v Three Beeps
4
Four continuous beeps
Beep/Symptom
FRU/Action
1-1-2 (Processor register test failed)
1. Optional Processor (if installed)
2. Processor
1-1-3 (CMOS write/read test failed)
1. Battery
2. System Board
1-1-4 (BIOS EEPROM checksum
failed)
1. DIMM
1-2-1 (Programmable Interval Timer
failed)
1. System Board
1-2-2 (DMA initialization failed)
1. System Board
2. System Board
1-2-3 (DMA page register write/read 1. System Board
failed)
1-2-4 (RAM refresh verification
failed)
1. DIMM
1-3-1 (1st 64K RAM test failed)
1. DIMM
2. System Board
2. System Board
1-3-2 (1st 64K RAM parity test
failed)
© Copyright IBM Corp. 2001
1. DIMM
2. System Board
113
Beep/Symptom
FRU/Action
1-4-3 (Interrupt vector loading test
failed)
1. System Board
2-1-1 (Secondary DMA register
failed)
1. System Board
2-1-2 (Primary DMA register failed)
1. System Board
2-1-3 (Primary interrupt mask
register failed)
1. System Board
2-1-4 (Secondary interrupt mask
register failed)
1. System Board
2-2-1 (Interrupt vector loading test
failed)
1. System Board
2-2-2 (Keyboard controller failed)
1. Keyboard
2. System Board
2-2-3 (CMOS power failure and
checksum checks failed)
1. Battery
2-2-4 (CMOS configuration
information validation failed)
1. Battery
2-3-1 (Screen initialization failed)
1. System Board
2-3-2 (Screen memory failed)
1. System Board
2-3-3 (Screen retrace failed)
1. System Board
2-3-4 (Search for video ROM failed)
1. System Board
2-4-1 (Video failed; screen believed
operable)
1. System Board
3-1-1 (Timer tick interrupt failed)
1. System Board
3-1-2 (Interval timer channel 2
failed)
1. System Board
3-1-3 (RAM test failed above
address OFFFFH))
1. DIMM
3-1-4 (Time-Of-Day clock failed)
1. Battery
2. System Board
2. System Board
2. System Board
2. System Board
3-2-1 (Serial port failed)
1. System Board
3-2-2 (Parallel port failed)
1. System Board
3-2-4 (Failure comparing CMOS
memory size against actual)
1. DIMM
2. System Board
3. Battery
3-3-1 (Memory size mismatch
occurred; see ″Memory Settings″ on
page 34)
114
1. DIMM Board
2. System Board
3. Battery
Hardware Maintenance Manual: xSeries 330 Type 8675
Beep/Symptom
FRU/Action
3-3-2 (Critical SMBUS error
occurred)
1. Disconnect the server power cord from outlet, wait 30 seconds and retry.
2. System Board
3. DIMMs
4. DASD Backplane
5. DASD Power Cable
3-3-3 (No operational memory in
system)
1. Install or reseat the memory modules, then do a 3 boot reset. (See
“Using the Configuration/Setup Utility program” on page 31)
2. DIMMs
3. System Board
Two Short Beeps (Information only,
the configuration has changed)
1. Run Diagnostics
Three Short Beeps
1. DIMM
2. Run Configuration/Setup
2. System Board
One Continuous Beep
1. Processor
2. Optional Processor (if installed)
3. System Board
Repeating Short Beeps
1. Keyboard
2. System Board
One Long and One Short Beep
1. Video adapter (if present)
2. System Board
One Long and Two Short Beeps
1. Video adapter (if present)
2. System Board
Two Long and Two Short Beeps
1. Video adapter
No Beep symptoms
No Beep Symptom
FRU/Action
No beep after completing POST 1. System Board
and the system operates
correctly.
No beep and no video (System
Attention LED is OFF)
1. See “Undetermined problems” on page 128
No beep and no video (System
Attention LED is ON)
1. See “Information panel system error LED”
Information panel system error LED
The system error LED is turned on when an error is detected. Push the button
beside the LED display on the system board to illuminate the LEDs. If the system
error LED is on, remove the cover and check the diagnostic panel LEDs. The
following is a complete list of diagnostic panel LEDs followed by the FRU/Action
for correcting the problem. The following chart is valid only when the system error
LED is on.
Symptom-to-FRU index
115
Note: If a diagnostic panel LED is on and the information LED panel system error
LED is off, there is probably an LED problem. Run LED diagnostics.
Notes:
1. To locate the LEDs on the system board see “System board LEDs” on page 48.
2. Check the System Error Log for additional information before replacing a FRU.
3. The DIMM error LEDs, processor error LEDs, and VRM error LEDs turn off
when the system is powered down.
Diagnostic Panel LED
FRU/Action
All LEDs off (Check System Error
Log for error condition, then clear
System Error Log when the
problem is found.)
1. System Error Log is 75% full; clear the log.
2. PFA alert; check error log for failure; clear PFA alert; remove AC power for
at least 20 seconds, reconnect, then power up system.
3. Run Information Panel diagnostics.
CPU LED on (The LED next to the 1. Processor 1 or 2.
failing CPU should be on.)
2. System Board.
VRM LED on
1. System Board
DASD LED on (The LED located
next to the drive bay that the
failing drive is installed in will be
turned on.)
1. Failing drive.
FAN LED on
1. Check individual fan LEDs.
2. Be sure the fans are operating correctly and the air flow is good.
3. SCSI Backplane.
2. Replace respective fan.
3. System Board.
MEM LED on (The LED next to
the failing DIMM is on.)
1. DIMM.
2. Failing DIMM in slot J1-J4.
3. System Board
PCI LED on
1. Remove PCI adapters from slots 1-2.
2. System Board.
PS LED on
1. Power Supply
2. System Board
TEMP LED on (look at test cases)
1. Ambient temperature must be within normal operating specifications.
See “Features and specifications” on page 6.
2. Ensure fans are operating correctly.
3. Examine System Error Log.
a. System over recommended temperature
b. Power switch assembly
c. DASD over recommended temperature
1) Overheating hard drive
2) DASD Backplane
3) System Board
d. System over recommended temperature for CPU X (where X is CPU
number,) (CPU LED also on)
1) CPU X
2) System Board
e. System Board over recommended temperature
1) System Board.
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Diagnostic error codes
Note: In the following error codes, if XXX is 000, 195, or 197 do not replace a
FRU. The description for these error codes are:
000
The test passed.
195
The Esc key was pressed to abort the test.
197
This is a warning error and may not indicate a hardware failure.
For all error codes, replace/follow the FRU/Action indicated.
Error Code/Symptom
FRU/Action
001-XXX-000 (Failed core tests)
1. System Board
001-XXX-001 (Failed core tests)
1. System Board
001-250-000 (Failed System Board ECC)
1. System Board
001-250-001 (Failed Processor Board ECC)
1. System Board
005-XXX-000 (Failed Video test)
1. Video adapter (if installed)
2. System Board
011-XXX-000 (Failed COM1 Serial Port test) 1. Check loopback plug connected to externalized serial port
2. Check cable from externalized port to system board. Should
connect to Serial Port A on the system board (J52).
3. System Board
011-XXX-001 (Failed COM2 Serial Port test) 1. Check loopback plug connected to externalized serial port
2. Check cable from externalized port to system board. Should
connect to Serial Port B on the system board (J51).
3. System Board
014-XXX-000 (Failed Parallel Port test)
1. System Board
015-XXX-001 (USB interface not found,
board damaged)
1. System Board
015-XXX-198 (USB device connected during 1. Remove USB devices from USB1 and USB2.
USB test)
2. System Board
020-XXX-000 (Failed PCI Interface test)
1. System Board
030-XXX-000 (Failed Internal SCSI interface 1. System Board
test)
035-XXX-099
1. No RAID adapters were found.
2. If adapter is installed re-check connection.
035-XXX-S99 (Failed RAID test on PCI slot
S, check System Error Log before replacing
a FRU)
1. RAID Adapter
035-XXX-SNN (Check System Error Log
before replacing a FRU, NN = SCSI ID of
failing fixed disk)
1. Fixed Disk with SCSI ID NN on RAID adapter in PCI slot S.
2. SCSI Backplane
3. Cable
Symptom-to-FRU index
117
Error Code/Symptom
FRU/Action
035-253-S99 (RAID adapter initialization
failure)
1. ServeRAID Adapter in slot S is not configured properly. Obtain
the basic and extended configuration status and refer to the
ServeRAID Hardware Maintenance Manual for more information.
2. Cable
3. SCSI Backplane
4. Adapter
089-XXX-001 (Failed Microprocessor test)
1. Microprocessor 1
2. System Board
089-XXX-002 (Failed Optional
Microprocessor test)
1. Microprocessor 2
165-060-000 (Service Processor: ASM may
be busy)
1. Rerun the diagnostic test
2. System Board
2. Fix other error conditions that may be keeping ASM busy. Refer to
the error log and diagnostic panel.
3. Disconnect all server and option power cords from server, wait 30
seconds, reconnect, and retry.
4. System Board
165-198-000 (Service Processor: Aborted)
1. Rerun the diagnostic test
2. Fix other error conditions that may be keeping ASM busy. Refer to
the error log and diagnostic panel.
3. Disconnect all server and option power cords from server, wait 30
seconds, reconnect, and retry.
4. System Board
165-201-000 (Service Processor: Failed)
1. Disconnect all server and option power cords from server, wait 30
seconds, reconnect, and retry.
2. System Board.
165-330-000 (Service Processor: Failed)
1. Update to the latest ROM diagnostic level, and retry.
165-342-000 (Service Processor: Failed)
1. Ensure latest firmware levels for ASM and BIOS.
2. Disconnect all server and option power cords from server, wait 30
seconds, reconnect, and retry.
3. System Board
180-XXX-000 (Diagnostics LED failure)
1. Run Diagnostic LED test for the failing LED.
180-XXX-001 (Failed Front LED panel test)
1. Information LED Panel
180-XXX-002 (Failed Diagnostics LED panel 1. System Board
test)
180-XXX-003 (Failed System Board LED
test)
1. System Board
180-XXX-005 (Failed SCSI Backplane LED
test)
1. SCSI Backplane
2. SCSI Backplane Cable
3. System Board
201-XXX-0NN (Failed Memory test, see
″Memory Settings″ on page 34)
1. DIMM Location slots 1-4 where NN = DIMM location.
Note: NN 1=DIMM 1 NN 2=DIMM 2 NN 3=DIMM 3 NN
4=DIMM 4
2. System Board
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Error Code/Symptom
FRU/Action
201-XXX-999 (Multiple DIMM failure, see
error text)
1. See error text for failing DIMMs
202-XXX-001 (Failed System Cache test)
1. Microprocessor 1
2. System Board
2. System Board
202-XXX-002 (Failed System Cache test)
1. Microprocessor 2
2. System Board
206-XXX-000 (Failed Diskette Drive test)
1. Try test with another diskette
2. Cable
3. Diskette Drive
4. System Board
215-XXX-000 (Failed IDE CD-ROM test)
1. CD-ROM Drive Cables
2. CD-ROM Drive
3. System Board
217-198-XXX (Could not establish drive
parameters)
1. Check cable and termination
2. SCSI backplane
3. Fixed disk
217-XXX-000 (Failed Fixed Disk test)
1. Fixed Disk 1
Note: If RAID is configured, the fixed disk
2. System Board
number refers to the RAID logical array
217-XXX-001 (Failed BIOS Fixed Disk test) 1. Fixed Disk 2
Note: If RAID is configured, the fixed disk
2. System Board
number refers to the RAID logical array
264-XXX-0NN (Failed Tape Drive test)
1. Tape Cartridge, if user executed the Read/Write Tape Drive test
(failure code of XXX = 256)
2. SCSI or Power Cable connected to tape drive with SCSI ID NN.
3. Tape Drive with SCSI ID NN. (Refer to the Help and Service
Information appendix of the tape drive’s User Guide.)
4. System Board or SCSI Controller. (Run SCSI Controller Diagnostic
to determine if the SCSI bus is functioning properly.)
264-XXX-999 (Errors on multiple tape
drives, see error text for more info)
1. See error messages/text in the PC Doctor error log for detailed
information on each individual tape drive error.
301-XXX-000 (Failed Keyboard test)
1. Keyboard
2. System Board
405-XXX-000 (Failed Ethernet test on
controller on the System Board)
1. Verify that Ethernet is not disabled in BIOS.
405-XXX-A0N (Failed Ethernet test on
adapter in slot A)
1. For A=0, system board
415-XXX-000 (Failed Modem test)
1. Cable
Note: Ensure modem is present and attached to server.
2. System Board
2. For A >0, adapter in PCI slot A
2. Modem
3. System Board
Symptom-to-FRU index
119
Error symptoms
Error Symptom
FRU/Action
CD is not working properly.
1. Clean the CD.
2. Run CD-ROM diagnostics
3. CD-ROM Drive
CD-ROM drive tray is not working. (The
server must be powered-on)
1. Insert the end of a paper clip into the manual tray-release
opening.
2. Run CD-ROM diagnostics
3. CD-ROM Drive
CD-ROM drive is not recognized.
1. Run Configuration/Setup, enable primary IDE channel.
2. Check cables and jumpers.
3. Check for correct device driver.
4. Run CD-ROM diagnostics
5. CD-ROM Drive
6. System Board
Power switch does not work and reset
button does work. (SW 1-1 is force
power-on switch.)
1. Reseat connector
2. Switch Card
3. System Board
Diskette drive in-use light stays on, or the 1. If there is a diskette in the drive, verify that:
system bypasses the diskette drive, or the
a. The diskette drive is enabled in the Configuration/Setup utility
diskette drive does not work
program.
b. The diskette is good and not damaged. (Try another diskette if
you have one.)
c. The diskette is inserted correctly in the drive.
d. The diskette contains the necessary files to start the server.
e. The software program is OK.
f. Cable is installed correctly (proper orientation)
2. Run Diskette Drive Diagnostics
3. Cable
4. Diskette Drive
5. System Board
Monitor problems (general). Some IBM
monitors have their own self-tests. If you
suspect a problem with the monitor, refer
to the information that comes with the
monitor for adjusting and testing
instructions.
1. Monitor
No video
1. Make sure correct machine is selected.
2. Run Video Diagnostics. If diagnostics pass, the problem may be a
video driver.
3. Display Adapter / System Board
2. Make sure all cables are locked down.
Drives not recognized by the Fixed Disk
diagnostic. (e.g. of 6 drives, the Fixed Disk
test only shows 3)
1. Remove the first drive that doesn’t show up and rerun the Fixed
Disk diagnostic. If the remaining drives then show up, replace
the drive you removed.
Hang during Fixed Disk diagnostic
1. Remove the hardfile being tested at the time of the hang. Rerun
the diagnostic. If successful, replace the drive you removed.
120
Hardware Maintenance Manual: xSeries 330 Type 8675
Error Symptom
FRU/Action
Not all drives are recognized by fixed
disk diagnostic.
1. Remove first drive that does not show up and rerun diagnostic. If
remaining drives show up, replace the one that was removed.
2. If remaining drives do not show up, remove successive drives one
at a time and rerun diagnostic.
System hangs during fixed disk
diagnostic.
1. Remove hard drive being tested at the time of the hang and
rerun the diagnostic. If successful, replace drive that was removed.
POST error codes
In the following error codes, X can be any number or letter.
Error Code/Symptom
FRU/Action
062 (Three consecutive boot failures using 1. Run Configuration/Setup
the default configuration.)
2. Battery
3. System Board
4. Processor
101, 102 (System and processor error)
1. System Board
106 (System and processor error)
1. System Board
114 (Adapter read-only memory error)
1. Failing Adapter
2. Run Diagnostics
129 (Internal cache error)
1. Processor
2. Optional Processor (if installed)
3. System Board.
151 (Real time clock error)
1. Run Diagnostics
2. Battery
3. System Board
161 (Real time clock battery error)
1. Run Configuration/Setup
2. Battery
3. System Board
162 (Device Configuration Error)
Note: Be sure to load the default settings
and any additional desired settings; then,
save the configuration.
1. Run Configuration/Setup
2. Battery
3. Failing Device
4. System Board
163 (Real-Time Clock error)
1. Run Configuration/Setup
2. Battery
3. System Board
164 (Memory configuration changed, see
″Memory settings″ on page 34.)
1. Run Configuration/Setup
2. DIMM
3. System Board.
165 (Service Processor failure)
1. System Board.
175 (Hardware error)
1. System Board
Symptom-to-FRU index
121
Error Code/Symptom
FRU/Action
176 (Computer cover or cable cover was
removed without a key being used)
1. Run Configuration/Setup
177, 178 (Security hardware error)
1. Run Configuration/Setup
2. System Board
2. System Board
184 (Power-on password corrupted)
1. Run Configuration/Setup
2. System Board
185 (Drive startup sequence information
corrupted)
1. Run Configuration/Setup
186 (Security hardware control logic
failed)
1. Run Configuration/Setup
187 (VPD serial number not set.)
1. Set serial number in Setup
2. System Board
2. System Board
2. System Board
188 (Bad EEPROM CRC #2)
1. Run Configuration/Setup
2. System Board
189 (An attempt was made to access the
server with invalid passwords)
201 (Memory test error, see ″Memory
Settings″ on page 34.) If the server does
not have the latest level of BIOS installed,
update the BIOS to the latest level and
run the diagnostic program again.
229 (Cache error)
1. Run Configuration/Setup, enter the administrator password
1. DIMM
2. System Board
1. Processor
2. Optional Processor (if installed)
262 (DRAM parity configuration error)
1. Run configuration / setup
2. Battery
3. System Board
289 (DIMM has been disabled by the user 1. Run Configuration/Setup, if disabled by user
or system, see ″Memory Settings″ on page
2. Disabled DIMM, if not disabled by user.
34.)
3. System Board.
301 (Keyboard or keyboard controller
error)
1.
Keyboard
2. System Board
303 (Keyboard controller error)
1. System Board
602 (Invalid diskette boot record)
1. Diskette
2. Diskette Drive
3. Cable
4. System Board
604 (Diskette drive error)
1. Run Configuration/Setup and Diagnostics
2. Diskette Drive
3. Drive Cable
4. System Board
122
Hardware Maintenance Manual: xSeries 330 Type 8675
Error Code/Symptom
FRU/Action
605 (Unlock failure)
1. Diskette Drive
2. Drive Cable
3. System Board
662 (Diskette drive configuration error)
1. Run Configuration/Setup and Diagnostics
2. Diskette Drive
3. Drive Cable
4. System Board
11XX (System board serial port 1 or 2
error)
1. Disconnect external cable on serial port.
2. Run Configuration/Setup
3. System Board
0001200 (Machine check architecture error) 1. Processor 1
2. Optional Processor 2
3. System Board.
1600 (The Service Processor is not
functioning) Do the following before
replacing a FRU:
1. Before replacing a FRU: Remove the ac power to the system, wait
20 seconds; then, re-connect the ac power. Wait 30 seconds; then,
power-on the system.
2. System Board
1601 (The system is able to communicate
to the Service Processor, but the Service
Processor failed to respond at the start of
POST.)
1. Do the following before replacing a FRU:
a. Remove the ac power to the system, wait 20 seconds; then,
re-connect the ac power. Wait 30 seconds; then, power-on the
system.
b. Flash update the Service Processor.
2. System Board
1762 (Fixed Disk Configuration error)
(IDE drive only)
1. Fixed Disk Drive
2. Fixed Disk Cables
3. Run Configuration/Setup
4. System Board
178X (Fixed Disk error) (IDE drive only)
1. Fixed Disk Cables
2. Run Diagnostics
3. Fixed Disk Drive
4. System Board
1800 (No more hardware interrupt
available for PCI adapter)
1. Run Configuration/Setup
1801 (no more ROM space available for
PCI adapter)
1. Run Configuration/Setup
2. Remove Adapter
2. Remove adapter
3. Disable adapter BIOS on adapter and run Configuration/Setup
1962 (Drive does not contain a valid boot
sector)
1. Verify a bootable operating system is installed.
2. Run Diagnostics
3. Hard Disk Drive
4. SCSI Backplane
5. Cable
6. System Board
Symptom-to-FRU index
123
Error Code/Symptom
FRU/Action
2400 (Video controller test failure)
1. Video Adapter (if installed)
2. System Board
2462 (Video memory configuration error)
1. Video Adapter (if installed)
2. System Board
5962 (IDE CD-ROM configuration error)
1. Run Configuration/Setup
2. CD-ROM Drive
3. CD-ROM Power Cable
4. IDE Cable
5. System Board
6. Battery
8603 (Pointing Device Error)
1. Pointing Device
2. System Board
00019501 (Processor 1 is not functioning check VRM and processor LEDs)
1. Processor 1
00019502 (Processor 2 is not functioning check VRM and processor LEDs)
1. Processor 2
00019701 (Processor 1 failed)
1. Processor 1
2. System Board
2. System Board
2. System Board
00019702 (Processor 2 failed)
1. Processor 2
2. System Board
00180200 (No more I/O space available
for PCI adapter)
1. Run Configuration/Setup
2. Failing Adapter
3. System Board
00180300 (No more memory above 1MB
for PCI adapter)
1. Run Configuration/Setup
2. Failing Adapter
3. System Board
00180400 (No more memory below 1MB
for PCI adapter)
1. Run Configuration/Setup
2. Move the failing adapter to slot 1 or 2
3. Failing Adapter
4. System Board
00180500 (PCI option ROM checksum
error)
1. Remove Failing PCI Card
00180600 (PCI adapter self test)
1. Run Configuration/Setup
2. System Board
2. Move the failing adapter to slot 1 or 2
3. Failing Adapter
4. System Board
00180700, 00180800 (General PCI error)
1. System Board
2. PCI Card
01295085 (ECC checking hardware test
error)
124
1. System Board.
2. Processor
Hardware Maintenance Manual: xSeries 330 Type 8675
Error Code/Symptom
FRU/Action
01298001 (No update data for processor 1) 1. Ensure all processors are the same stepping level and cache size.
2. Processor 1
01298002 (No update data for processor 2) 1. Ensure all processors are the same stepping level and cache size.
2. Processor 2
01298101 (Bad update data for processor
1)
1. Ensure all processors are the same stepping level and cache size.
01298102 (Bad update data for processor
2)
1. Ensure all processors are the same stepping level and cache size.
I9990301 (Fixed boot sector error)
1. Hard Disk Drive
2. Processor 1
2. Processor 2
2. Cable
3. SCSI Backplane
4. System Board
I9990305 (Fixed boot sector error, no
operating system installed)
1. Install operating system to hard disk drive.
I9990650 (AC power has been restored)
1. Check power cable
2. Check for interruption of power supply
3. Power Cable
SCSI error codes
Error Code
FRU/Action
All SCSI Errors One or more of the
following might be causing the problem:
1. External SCSI devices must be powered-on before you power-on
the server.
v A failing SCSI device (adapter, drive,
controller)
2. The cables for all external SCSI devices are connected correctly.
v An improper SCSI configuration or SCSI
termination jumper setting
v Duplicate SCSI IDs in the same SCSI
chain
3. If you have attached an external SCSI device to the server, make
sure the external SCSI termination is set to automatic.
4. The last device in each SCSI chain is terminated correctly.
5. The SCSI devices are configured correctly.
v A missing or improperly installed SCSI
terminator
v A defective SCSI terminator
v An improperly installed cable
v A defective cable
Temperature error messages
Message
Action
DASD Over recommended Temperature
(sensor X) (level-warning; DASD bay ″X″
had over temperature condition)
1. Ensure system is being properly cooled; see “Temperature
checkout” on page 29.
DASD under recommended temperature
(sensor X) (level-warning; direct access
storage device bay ″X″ had under
temperature condition)
1. Ambient temperature must be within normal operating
specifications; see “Features and specifications” on page 6.
Symptom-to-FRU index
125
Message
Action
DASD 1 Over Temperature (level-critical;
sensor for DASD1 reported temperature
over recommended range)
1. Ensure system is being properly cooled; see “Temperature
checkout” on page 29.
System over temperature for CPU ″X″
(level-warning; CPU ″X″ reporting over
temperature condition)
1. Ensure system is being properly cooled; see “Temperature
checkout” on page 29.
System under recommended CPU ″X″
temperature (level-warning; system
reporting under temperature condition for
CPU ″X″)
1. Ambient temperature must be within normal operating
specifications; see “Features and specifications” on page 6.
Fan error messages
Message
Action
Fan ″X″ failure (level-critical; fan ″X″ had a
failure)
1. Check connections to fan ″X″
Fan ″X″ fault (level-critical; fan ″X″ beyond
recommended RPM range)
1. Check connections to fan ″X″
Fan ″X″ Outside Recommended Speed
Action
1. Replace Fan ″X″
2. Replace fan ″X″
2. Replace fan ″X″
System shutdown
Refer to the following tables when experiencing system shutdown related to
voltage or temperature problems.
Voltage related system shutdown
Message
Action
System shutoff due to ″X″ V over voltage
(level-critical; system shutoff due to ″X″
supply over voltage)
1. Check power supply connectors
2. Replace power supply
System shutoff due to ″X″ V under
1. Check power supply connectors
voltage (level-critical system shutoff due to
2. Replace power supply
″X″ supply under voltage)
System shutoff due to VRM ″X″ over
voltage
1. Replace power supply
Temperature related system shutdown
Message
Action
System shutoff due to CPU ″X″ over
temperature (level-critical; CPU ″X″ is over
temperature)
1. Ensure system is being properly cooled, see “Temperature
checkout” on page 29.
2. Replace CPU ″X″
System shutoff due to CPU ″X″ under
1. Ambient temperature must be within normal operating
temperature (level-critical; CPU ″X″ is under
specifications, see “Features and specifications” on page 6.
temperature)
2. Replace CPU ″X″
126
Hardware Maintenance Manual: xSeries 330 Type 8675
Message
Action
System shutoff due to DASD temperature
(sensor X) (level-critical; DASD area
reported temperature outside recommended
operating range)
1. Ensure system is being properly cooled, see “Temperature
checkout” on page 29.
System shutoff due to high ambient
temperature (level-critical; high ambient
temperature)
1. Ambient temperature must be within normal operating
specifications, see “Features and specifications” on page 6.
System shutoff due to system board under
temperature (level-critical; system board is
under temperature)
1. Ambient temperature must be within normal operating
specifications, see “Features and specifications” on page 6.
2. Replace SCSI Backplane
2. Replace Front Panel Assembly
2. Replace System Board
DASD checkout
Message
Action
Hard drive ″X″ removal detected
(level-critical; hard drive ″X″ has been
removed)
1. Information only, take action as appropriate.
Bus fault messages
The System Event/Error Log may contain 12C bus fault messages from both the
Service Processor Diagnostic and the Advanced System Management processor,
indicated by the source DIAGS and SERVPROC, respectively. The format of the
DIAGS messages from revision TTY119 and later are as either:
12C Bus x bad or devices on this bus are functioning incorrectly.
or
12C Buses x,y,...,z bad or devices on this bus are functioning incorrectly.
where the numbers listed x,y,...,z represent any of the buses that are experiencing a
fault. The table below provides the appropriate actions to take for each bus
number listed.
Message
Action
Failure reading I2C device. Check devices
on bus 0.
1. Replace system board
Failure reading I2C device. Check devices
on bus 1.
1. Front Panel
Failure reading I2C device. Check devices
on bus 2.
1. Replace DASD backplane
Failure reading I2C device. Check devices
on bus 3.
1. Replace system board
Failure reading I2C device. Check devices
on bus 4.
1. Replace DIMM
2. Replace system board
2. Replace system board
2. Replace system board
Symptom-to-FRU index
127
Undetermined problems
You are here because the diagnostic tests did not identify the failure, the Devices
List is incorrect, or the system is inoperative. If this has occurred proceed as
follows:
Note: A corrupt CMOS can cause undetermined problems.
1. Ensure that the system is connected to an AC power source.
2. Press the power switch.
Note: If AC power has been removed from system, allow 30 seconds after
restoring AC power before pressing power control button. See “Turning
on the server” on page 11.
Note: If system was powered-on when AC power was removed, system should
restart automatically when AC power is restored.
3. Are the power indicator LEDs (front and rear) ON or blinking?
a. No. Check AC power into system. If AC power into system is good, suspect
the following FRUs in the order listed:
1) Power supply
2) System board
b. Yes, power indicators (front and rear) are blinking.
Turn switch 1 on switch block 1 to ON. If system powers-on, turn switch 1
on switch block 1 to OFF and replace front panel assembly. If system does
not power-on, reconfigure system to minimum operating requirements and
retry. If problem remains, suspect the following FRUs in the order listed:
1) Power supply
2) System board
c. Yes, power indicator LEDs (front and rear) are ON.
1) Power-off system.
2) Ensure system is cabled correctly.
3) Reconfigure system to minimum operating requirements.
Note: Minimum operating requirements are:
a) 1 Power Supply
b) System Board
c) 1 Microprocessor
d) 1 Terminator Card
e) Memory Module (with a minimum of 128 MB DIMM)
4) Power-on system. If problem remains, suspect the following FRUs in the
order listed:
a) Power supply
b) System board
If problem goes away, replace removed items one at a time until failing
item is found (power-on and reconfigure system each time).
Notes:
1. If the problem goes away when you remove an adapter from the system, and
replacing that adapter does not correct the problem, suspect the System Board.
2. If you suspect a networking problem and all the system tests pass, suspect a
network cabling problem external to the system.
128
Hardware Maintenance Manual: xSeries 330 Type 8675
Parts listing
© Copyright IBM Corp. 2001
129
xSeries 330
The xSeries 330 parts listing supports Type 8675
18
1
17
2
3
4
16
5
15
6
7
8
14
9
10
13
12
Index
1
130
xSeries 330 Type 8675 (Model 4MX)
Heatsink/Clip Assembly
Hardware Maintenance Manual: xSeries 330 Type 8675
11
FRU Number
24P0653
Index
2
3
4
5
6
7
7
8
10
9
11
12
13
14
15
16
17
17
18
18
18
xSeries 330 Type 8675 (Model 4MX)
133/1.4 GHz - 512K Intel Processor
Fan with Connector (2)
Fan with Connector (4)
3.5-in. Floppy Disk Drive, 12.7MM
Floppy Disk Drive/CD Bracket
CD-ROM Drive, 24X LG (Primary)
CD-ROM Drive, 24X Delta (Secondary)
Hard Disk Drive Backplane
Hard Disk Drive Filler Panel
Power Supply, 200W
Bezel, Right Front
Switch Card
Chassis Weldment
Planar Assembly
Slim Adapter Board
Terminator Card
PCI Riser Card Assembly, 5V
PCI Riser Card Assembly, 3.5V
Memory, 256MB/133MHz ECC
Memory, 512MB/133MHz ECC (Optional)
Memory, 1GB/133MHz ECC (Optional)
9.1GB SCSI Hard Disk Drive 15K RPM
18.2GB SCSI Hard Disk Drive 15K RPM
73.0GB SCSI Hard Disk Drive 10K RPM
18.2GB SCSI Hard Disk Drive 10K RPM
36.4GB SCSI Hard Disk Drive 10K RPM
Hardware Kit
2 Port Serial Plate
Rail Assembly
Service Label
External Interface Adapter Mounting Bracket
Air Baffle/Heatsink Bracket
Heatsink Clip
Battery, 3.0V
Power Cord
Cable, Hard Disk Drive Backplane -Planar
Cable, CD - Power
Cable, Serial Chassis - Planar
Cable, Floppy Disk Drive Signal
Cable, PCI Adapter - Backplane
Cable, P&D Analog
Cable, IDE Signal
Cable, SCSI Signal
Cable, Hardfile 4-pin Power
Cable, Short M/K/V
FRU Number
48P7475
00N6991
24P1102
36L8645
00N6999
06P5263
06P5151
19K1038
06P6245
24P6899
00N6992
09N7225
24P1107
25P3354
19K1351
25P1866
25P3358
25P3359
33L3323
33L3325
33L3327
06P5716
06P5717
06P5760
19K0614
19K0615
00N6997
00N7021
32P9216
32P9208
00N6995
00N6993
06P6240
33F8354
36L8886
00N6988
00N6989
00N6996
00N6998
00N7000
00N7003
06P6236
06P6237
06P6238
37L6503
Parts listing
131
Keyboards
132
Keyboard
FRU No.
US English
37L2551
French Canadian
37L2552
LA Spanish
37L2553
Arabic
37L2555
Belgium/French
37L2556
Belgium/UK
37L2557
Bulgarian
37L2558
Czech
37L2559
Danish
37L2560
Dutch
37L2561
French
37L2562
German
37L2563
Greek
37L2564
Hebrew
37L2565
Hungarian
37L2566
Korean
02K0901
Iceland
37L2567
Italy
37L2568
Norwegian
37L2569
Polish
37L2570
Portuguese
37L2571
Romanian
37L2572
Russian
37L2573
Serbian/Cyrillic
37L2574
Slavic
37L2575
Spanish
37L2576
Swedish/Finn
37L2577
Swiss, F/G
37L2578
Turkish
37L2579
Turkish
37L2580
UK English
37L2581
Yugosl/Lat
37L2582
US English-EMEA
37L2583
Chinese/US
37L2585
Hardware Maintenance Manual: xSeries 330 Type 8675
Keyboard
FRU No.
Thailand
37L2587
French Canadian
37L0913
Power cords
Power cord
FRU No.
China (PRC)
01K9851
Japan
01K9853
Thailand
12J5120
Israel
12J5122
Bangladesh, Burma, India, Pakistan, South Africa, Sri Lanka
12J5124
Chile, Ethiopia, Italy, Libya, Somalia
12J5126
Argentina, Australia, New Zealand, Papua New Guinea, Paraguay,
Uruguay, Western Samoa
12J5128
Antigua, Bahrain, Brunei, Channel Islands, Cyprus, Dubai, Fiji,
Ghana, China (Hong Kong S.A.R.), Iraq, Ireland, Kenya, Kuwait,
Malawi, Malaysia, Malta, Nepal, Nigeria, Polynesia, Qatar, Sierra
Leone, Singapore, Tanzania, Uganda, United Kingdom, Yemen,
Zambia
12J5987
Afghanistan, Algeria, Andorra, Angola, Austria, Belgium, Benin,
Bulgaria, Burkina Faso, Burundi, Cameroon, Central African Rep.,
Chad, Czech Republic, Egypt, Finland, France, French Guyana,
Germany, Greece, Guinea, Hungary, Iceland, Indonesia, Iran, Ivory
Coast, Jordan, Lebanon, Luxembourg, China (Macao S.A.R.),
Malagasy, Mali, Martinique, Mauritania, Mauritius, Monaco,
Morocco, Mozambique, Netherlands, New Caledonia, Niger,
Norway, Poland, Portugal, Romania, Senegal, Slovakia, Spain,
Sudan, Sweden, Syria, Togo, Tunisia, Turkey, former USSR,
Vietnam, former Yugoslavia, Zaire, Zimbabwe
55H6643
Denmark, Switzerland, Liechtenstein
55H6646
Bahamas, Barbados, Bermuda, Bolivia, Brazil, Canada, Cayman
Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El
Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Korea
(South), Liberia, Mexico, Netherlands Antilles, Nicaragua, Panama,
Peru, Philippines, Saudi Arabia, Suriname, Taiwan, Trinidad (West
Indies), Venezuela
76H4865
United States of America
6952301 (110) 1838574
(220) 36L8886
(220V/15A)
Parts listing
133
134
Hardware Maintenance Manual: xSeries 330 Type 8675
Related service information
Note: The service procedures are designed to help you isolate problems. They are
written with the assumption that you have model-specific training on all
computers, or that are familiar with the computers, functions, terminology,
and service information provided in this manual.
Safety information
The following section contains the safety information that you need to be familiar
with before servicing an IBM mobile computer.
General safety
Follow these rules to ensure general safety:
v Observe good housekeeping in the area of the machines during and after
maintenance.
v When lifting any heavy object:
1. Ensure you can stand safely without slipping.
2. Distribute the weight of the object equally between your feet.
3. Use a slow lifting force. Never move suddenly or twist when you attempt to
lift.
4. Lift by standing or by pushing up with your leg muscles; this action removes
the strain from the muscles in your back. Do not attempt to lift any objects that
weigh more than 16 kg (35 lb) or objects that you think are too heavy for you.
v Do not perform any action that causes hazards to the customer, or that makes
the equipment unsafe.
v Before you start the machine, ensure that other service representatives and the
customer’s personnel are not in a hazardous position.
v Place removed covers and other parts in a safe place, away from all personnel,
while you are servicing the machine.
v Keep your tool case away from walk areas so that other people will not trip over
it.
v Do not wear loose clothing that can be trapped in the moving parts of a
machine. Ensure that your sleeves are fastened or rolled up above your elbows.
If your hair is long, fasten it.
v Insert the ends of your necktie or scarf inside clothing or fasten it with a
nonconductive clip, approximately 8 centimeters (3 inches) from the end.
v Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your
clothing.
Remember: Metal objects are good electrical conductors.
v Wear safety glasses when you are: hammering, drilling soldering, cutting wire,
attaching springs, using solvents, or working in any other conditions that might
be hazardous to your eyes.
v After service, reinstall all safety shields, guards, labels, and ground wires.
Replace any safety device that is worn or defective.
v Reinstall all covers correctly before returning the machine to the customer.
© Copyright IBM Corp. 2001
135
Electrical safety
CAUTION:
Electrical current from power, telephone, and communication cables can be
hazardous. To avoid personal injury or equipment damage, disconnect the
attached power cords, telecommunication systems, networks, and modems before
you open the server covers, unless instructed otherwise in the installation and
configuration procedures.
Observe the following rules when working on electrical equipment.
Important: Use only approved tools and test equipment. Some hand tools have
handles covered with a soft material that does not insulate you when
working with live electrical currents.
Many customers have, near their equipment, rubber floor mats that
contain small conductive fibers to decrease electrostatic discharges. Do
not use this type of mat to protect yourself from electrical shock.
v Find the room emergency power-off (EPO) switch, disconnecting switch, or
electrical outlet. If an electrical accident occurs, you can then operate the switch
or unplug the power cord quickly.
v Do not work alone under hazardous conditions or near equipment that has
hazardous voltages.
v Disconnect all power before:
– Performing a mechanical inspection
– Working near power supplies
– Removing or installing main units
v Before you start to work on the machine, unplug the power cord. If you cannot
unplug it, ask the customer to power-off the wall box that supplies power to the
machine and to lock the wall box in the off position.
v If you need to work on a machine that has exposed electrical circuits, observe
the following precautions:
– Ensure that another person, familiar with the power-off controls, is near you.
Remember: Another person must be there to switch off the power, if
necessary.
– Use only one hand when working with powered-on electrical equipment;
keep the other hand in your pocket or behind your back.
Remember: There must be a complete circuit to cause electrical shock. By
observing the above rule, you may prevent a current from passing through
your body.
– When using testers, set the controls correctly and use the approved probe
leads and accessories for that tester.
– Stand on suitable rubber mats (obtained locally, if necessary) to insulate you
from grounds such as metal floor strips and machine frames.
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Observe the special safety precautions when you work with very high voltages;
these instructions are in the safety sections of maintenance information. Use
extreme care when measuring high voltages.
v Regularly inspect and maintain your electrical hand tools for safe operational
condition.
v Do not use worn or broken tools and testers.
v Never assume that power has been disconnected from a circuit. First, check that it
has been powered-off.
v Always look carefully for possible hazards in your work area. Examples of these
hazards are moist floors, nongrounded power extension cables, power surges,
and missing safety grounds.
v Do not touch live electrical circuits with the reflective surface of a plastic dental
mirror. The surface is conductive; such touching can cause personal injury and
machine damage.
v Do not service the following parts with the power on when they are removed
from their normal operating places in a machine:
– Power supply units
– Pumps
– Blowers and fans
– Motor generators
and similar units. (This practice ensures correct grounding of the units.)
v If an electrical accident occurs:
– Use caution; do not become a victim yourself.
– Switch off power.
– Send another person to get medical aid.
Safety inspection guide
The intent of this inspection guide is to assist you in identifying potentially unsafe
conditions on these products. Each machine, as it was designed and built, had
required safety items installed to protect users and service personnel from injury.
This guide addresses only those items. However, good judgment should be used to
identify potential safety hazards due to attachment of non-IBM features or options
not covered by this inspection guide.
If any unsafe conditions are present, you must determine how serious the apparent
hazard could be and whether you can continue without first correcting the
problem.
Consider these conditions and the safety hazards they present:
v Electrical hazards, especially primary power (primary voltage on the frame can
cause serious or fatal electrical shock).
v Explosive hazards, such as a damaged CRT face or bulging capacitor
v Mechanical hazards, such as loose or missing hardware
The guide consists of a series of steps presented in a checklist. Begin the checks
with the power off, and the power cord disconnected.
Checklist:
1. Check exterior covers for damage (loose, broken, or sharp edges).
2. Power-off the computer. Disconnect the power cord.
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3. Check the power cord for:
a. A third-wire ground connector in good condition. Use a meter to measure
third-wire ground continuity for 0.1 ohm or less between the external
ground pin and frame ground.
b. The power cord should be the appropriate type as specified in the parts
listings.
c. Insulation must not be frayed or worn.
4. Remove the cover.
5. Check for any obvious non-IBM alterations. Use good judgment as to the safety
of any non-IBM alterations.
6. Check inside the unit for any obvious unsafe conditions, such as metal filings,
contamination, water or other liquids, or signs of fire or smoke damage.
7. Check for worn, frayed, or pinched cables.
8. Check that the power-supply cover fasteners (screws or rivets) have not been
removed or tampered with.
Handling static-sensitive devices
Any computer part containing transistors or integrated circuits (ICs) should be
considered sensitive to electrostatic discharge (ESD). ESD damage can occur when
there is a difference in charge between objects. Protect against ESD damage by
equalizing the charge so that the machine, the part, the work mat, and the person
handling the part are all at the same charge.
Notes:
1. Use product-specific ESD procedures when they exceed the requirements noted
here.
2. Make sure that the ESD protective devices you use have been certified (ISO
9000) as fully effective.
When handling ESD-sensitive parts:
v Keep the parts in protective packages until they are inserted into the product.
v Avoid contact with other people.
v Wear a grounded wrist strap against your skin to eliminate static on your body.
v Prevent the part from touching your clothing. Most clothing is insulative and
retains a charge even when you are wearing a wrist strap.
v Use the black side of a grounded work mat to provide a static-free work surface.
The mat is especially useful when handling ESD-sensitive devices.
v Select a grounding system, such as those listed below, to provide protection that
meets the specific service requirement.
Note: The use of a grounding system is desirable but not required to protect
against ESD damage.
– Attach the ESD ground clip to any frame ground, ground braid, or green-wire
ground.
– Use an ESD common ground or reference point when working on a
double-insulated or battery-operated system. You can use coax or
connector-outside shells on these systems.
– Use the round ground-prong of the ac plug on ac-operated computers.
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Grounding requirements
Electrical grounding of the computer is required for operator safety and correct
system function. Proper grounding of the electrical outlet can be verified by a
certified electrician.
Safety notices (multi-lingual translations)
The caution and danger safety notices in this section are provided in the following
languages:
v English
v Brazilian/Portuguese
v Chinese
v French
v German
v Italian
v Korean
v Spanish
Important: All caution and danger statements in this IBM documentation begin
with a number. This number is used to cross reference an English
caution or danger statement with translated versions of the caution or
danger statement in this section.
For example, if a caution statement begins with a number 1,
translations for that caution statement appear in this section under
statement 1.
Be sure to read all caution and danger statements before performing
any of the instructions.
v Statement 1
DANGER
Electrical current from power, telephone and communication cables is hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation, maintenance,
or reconfiguration of this product during an electrical storm.
v Connect all power cords to a properly wired and grounded electrical outlet.
v Connect to properly wired outlets any equipment that will be attached to this
product.
v When possible, use one hand only to connect or disconnect signal cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached power cords, telecommunications systems, networks,
and modems before you open the device covers, unless instructed otherwise
in the installation and configuration procedures.
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v Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached devices.
To Connect
To Disconnect
1. Turn everything OFF.
1. Turn everything OFF.
2. First, attach all cables to devices.
2. First, remove power cords from outlet.
3. Attach signal cables to connectors.
3. Remove signal cables from connectors.
4. Attach power cords to outlet.
4. Remove all cables from devices.
5. Turn device ON.
v Statement 2
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has a
module containing a lithium battery, replace it only with the same module type
made by the same manufacturer. The battery contains lithium and can explode if
not properly used, handled, or disposed of.
Do not:
v Throw or immerse into water
v Heat to more than 100°C (212°F)
v Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
v Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic devices,
or transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable parts
inside the device.
v Use of controls or adjustments or performance of procedures other than those
specified herein might result in hazardous radiation exposure.
DANGER: Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following:
Laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the
beam.
v Statement 4
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≥18 kg (37 lbs)
≥32 kg (70.5 lbs)
≥55 kg (121.2 lbs)
CAUTION:
Use safe practices when lifting.
v Statement 5
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current from
the device, ensure that all power cords are disconnected from the power source.
2
1
v Statement 10
CAUTION:
Do not place any object weighing more than 82 kg (180 lbs.) on top of
rack-mounted devices.
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Importante:
Todas as instruções de cuidado e perigo da IBM documentation começam com um
número. Este número é utilizado para fazer referência cruzada de uma instrução
de cuidado ou perigo no idioma inglês com as versões traduzidas das instruções
de cuidado ou perigo encontradas nesta seção.
Por exemplo, se uma instrução de cuidado é iniciada com o número 1, as
traduções para aquela instrução de cuidado aparecem nesta seção sob a instrução
1.
Certifique-se de ler todas as instruções de cuidado e perigo antes de executar
qualquer operação.
Instrução 1
PERIGO
A corrente elétrica proveniente de cabos de alimentação, de telefone e de
comunicações é perigosa.
Para evitar risco de choque:
v Não conecte ou desconecte cabos e não realize instalação, manutenção ou
reconfiguração deste produto durante uma tempestade com raios.
v Conecte todos os cabos de alimentação a tomadas elétricas corretamente
instaladas e aterradas.
v Conecte todos os equipamentos ao qual esse produto será conectado a tomadas
corretamente instaladas.
v Sempre que possível, utilize apenas uma das mãos para conectar ou desconectar
cabos de sinal.
v Nunca ligue qualquer equipamento quando existir evidência de danos por fogo,
água ou na estrutura.
v Desconecte cabos de alimentação, sistemas de telecomunicação, redes e modems
antes de abrir as tampas dos dispositivos, a menos que especificado de maneira
diferente nos procedimentos de instalação e configuração.
v Conecte e desconecte cabos conforme descrito na seguinte tabela, ao instalar ou
movimentar este produto ou os dispositivos conectados, ou ao abrir suas
tampas.
Para Conectar:
Para Desconectar:
1. DESLIGUE Tudo.
1. DESLIGUE Tudo.
2. Primeiramente, conecte todos os cabos
aos dispositivos.
2. Primeiramente, remova os cabos de
alimentação das tomadas.
3. Conecte os cabos de sinal aos
conectores.
3. Remova os cabos de sinal dos conectores.
4. Conecte os cabos de alimentação às
tomadas.
5. LIGUE os dispositivos.
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4. Remova todos os cabos dos dispositivos.
Instrução 2
CUIDADO:
Ao substituir a bateria de lítio, utilize apenas uma bateria IBM, Número de Peça
33F8354 ou uma bateria de tipo equivalente, recomendada pelo fabricante. Se o seu
sistema possui um móídulo com uma bateria de lítio, substitua-o apenas pelo
mesmo tipo de mídulo, do mesmo fabricante. A bateria contém lítio e pode
explodir se não for utilizada, manuseada e descartada de maneira correta.
Não:
v Jogue ou coloque na água
v Aqueça a mais de 100:C (212:F)
v Conserte nem desmonte
Para descartar a bateria, entre em contato com a área de atendimento a clientes
IBM, pelo telefone (011) 889-8986, para obter informações sobre como enviar a
bateria pelo correio para a IBM.
Instrução 3
PRECAUCIÓN:
Quando produtos a laser (unidades de CD-ROM, unidades de DVD, dispositivos
de fibra ítica, transmissores, etc.) estiverem instalados, observe o seguinte:
v Não remova as tampas. A remoção das tampas de um produto a laser pode
resultar em exposição prejudicial à radiação de laser. Nenhuma peça localizada
no interior do dispositivo pode ser consertada.
v A utilização de controles ou ajustes ou a execução de procedimentos diferentes
dos especificados aqui pode resultar em exposição prejudicial à radiação.
PERIGO
Alguns produtos a laser contêm um diodo laser da Classe 3A ou Classe 3B
embutido. Observe o seguinte:
Radiação de laser quando aberto. Não olhe diretamente para o raio a olho nu ou
com instrumentos íticos, e evite exposição direta ao raio.
Instrução 4
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143
≥18 kg (37 lbs)
≥32 kg (70.5 lbs)
≥55 kg (121.2 lbs)
CUIDADO:
Ao levantar a máquina, faça-o com segurança.
Instrução 5
CUIDADO:
Os botões Liga/Desliga localizados no dispositivo e na fonte de alimentação não
desligam a corrente elétrica fornecida ao dispositivo. O dispositivo também pode
ter mais de um cabo de alimentação. Para remover toda a corrente elétrica do
dispositivo, assegure que todos os cabos de alimentação estejam desconectados da
fonte de energia elétrica.
2
1
CUIDADO:
Instrução 10
CUIDADO:
Não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobre dispositivos
montados em rack.
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Important:
Toutes les consignes Attention et Danger indiquées dans la bibliothèque IBM
documentation sont précédées d’un numéro. Ce dernier permet de mettre en
correspondance la consigne en anglais avec ses versions traduites dans la présente
section.
Par exemple, si une consigne de type Attention est précédée du chiffre 1, ses
traductions sont également précédées du chiffre 1 dans la présente section.
Prenez connaissance de toutes les consignes de type Attention et Danger avant de
procéder aux opérations décrites par les instructions.
Notice n: 1
DANGER
Le courant électrique passant dans les câbles de communication, ou les cordons
téléphoniques et d’alimentation peut être dangereux.
Pour éviter tout risque de choc électrique:
v Ne manipulez aucun câble et n’effectuez aucune opération d’installation,
d’entretien ou de reconfiguration de ce produit au cours d’un orage.
v Branchez tous les cordons d’alimentation sur un socle de prise de courant
correctement câblé et mis à la terre.
v Branchez sur des socles de prise de courant correctement câblés tout équipement
connecté à ce produit.
v Lorsque cela est possible, n’utilisez qu’une seule main pour connecter ou
déconnecter les câbles d’interface.
v Ne mettez jamais un équipement sous tension en cas d’incendie ou d’inondation,
ou en présence de dommages matériels.
v Avant de retirer les carters de l’unité, mettez celle-ci hors tension et déconnectez
ses cordons d’alimentation, ainsi que les câbles qui la relient aux réseaux, aux
systèmes de télécommunication et aux modems (sauf instruction contraire
mentionnée dans les procédures d’installation et de configuration).
v Lorsque vous installez ou que vous déplacez le présent produit ou des
périphériques qui lui sont raccordés, reportez-vous aux instructions ci-dessous
pour connecter et déconnecter les différents cordons.
Connexion
Déconnexion
1. Mettez les unités hors tension.
1. Mettez les unités hors tension.
2. Commencez par brancher tous les
cordons sur les unités.
2. Débranchez les cordons d’alimentation
des prises.
3. Branchez les câbles d’interface sur des
connecteurs.
3. Débranchez les câbles d’interface des
connecteurs.
4. Branchez les cordons d’alimentation sur 4. Débranchez tous les câbles des unités.
des prises.
5. Mettez les unités sous tension.
Related service information
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Notice n: 2
ATTENTION:
Remplacez la pile au lithium usagée par une pile de référence identique
exclusivement - voir la référence IBM - ou par une pile équivalente
recommandée par le fabricant. Si votre système est doté d’un module contenant
une pile au lithium, vous devez le remplacer uniquement par un module
identique, produit par le même fabricant. La pile contient du lithium et présente
donc un risque d’explosion en cas de mauvaise manipulation ou utilisation.
v Ne la jetez pas à l’eau.
v Ne l’exposez pas à une température supérieure à 100 °C.
v Ne cherchez pas à la réparer ou à la démonter.
Pour la mise au rebut, reportez-vous à la réglementation en vigueur.
Notice n: 3
ATTENTION:
Si des produits laser sont installés (tels que des unités de CD-ROM ou de DVD,
des périphériques contenant des fibres optiques ou des émetteurs-récepteurs),
prenez connaissance des informations suivantes:
v N’ouvrez pas ces produits pour éviter une exposition directe au rayon laser.
Vous ne pouvez effectuer aucune opération de maintenance à l’intérieur.
v Pour éviter tout risque d’exposition au rayon laser, respectez les consignes de
réglage et d’utilisation des commandes, ainsi que les procédures décrites dans
le présent document.
DANGER
Certains produits laser contiennent une diode laser de classe 3A ou 3B. Prenez
connaissance des informations suivantes:
Rayonnement laser lorsque le carter est ouvert. évitez de regarder fixement le
faisceau ou de l’observer à l’aide d’instruments optiques. évitez une exposition
directe au rayon.
Notice n: 4
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≥18 kg (37 lbs)
≥32 kg (70.5 lbs)
≥55 kg (121.2 lbs)
ATTENTION:
Faites-vous aider pour soulever ce produit.
Notice n: 5
ATTENTION:
Le bouton de mise sous tension/hors tension de l’unité et l’interrupteur
d’alimentation du bloc d’alimentation ne coupent pas l’arrivée de courant
électrique à l’intérieur de la machine. Il se peut que votre unité dispose de
plusieurs cordons d’alimentation. Pour isoler totalement l’unité du réseau
électrique, débranchez tous les cordons d’alimentation des socles de prise de
courant.
2
1
Notice n: 10
ATTENTION:
Ne posez pas d’objet dont le poids dépasse 82 kg sur les unités montées en
armoire.
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Wichtig:
Alle Sicherheitshinweise in dieser IBM documentation beginnen mit einer
Nummer. Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den
übersetzten Versionen dieses Hinweises in diesem Abschnitt.
Wenn z. B. ein Sicherheitshinweis mit der Nummer 1 beginnt, so erscheint die
übersetzung für diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis
1.
Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.
Hinweis 1
VORSICHT
Elektrische Spannungen von Netz-, Telefon- und Datenübertragungsleitungen sind
gefährlich.
Aus Sicherheitsgründen:
v Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine
Installations-, Wartungs- oder Rekonfigurationsarbeiten durchführen.
v Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem
Schutzkontakt anschließen.
v Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit
ordnungsgemäß geerdetem Schutzkontakt anschließen.
v Signalkabel möglichst einhändig anschließen oder lösen.
v Keine Geräte einschalten, wenn die Gefahr einer Beschädigung durch Feuer,
Wasser oder andere Einflüsse besteht.
v Die Verbindung zu den angeschlossenen Netzkabeln,
Telekommunikationssystemen, Netzwerken und Modems ist vor dem öffnen des
Gehäuses zu unterbrechen. Es sei denn, dies ist in den zugehörigen Installationsund Konfigurationsprozeduren anders angegeben.
v Nur nach den nachfolgend aufgeführten Anweisungen arbeiten, die für
Installation, Transport oder öffnen von Gehäusen von Personal Computern oder
angeschlossenen Einheiten gelten.
Kabel anschlieβen:
Kabel lösen:
1. Alle Geräte ausschalten und Netzstecker 1.
ziehen.
2.
2. Zuerst alle Kabel an Einheiten
3.
anschließen.
4.
3. Signalkabel an Anschlußbuchsen
anschließen.
4. Netzstecker an Steckdose anschließen.
5. Gerät einschalten.
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Alle Geräte ausschalten.
Zuerst Netzstecker von Steckdose lösen.
Signalkabel von Anschlußbuchsen lösen.
Alle Kabel von Einheiten lösen.
Hinweis 2
ACHTUNG:
Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer
33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr
System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit
dem selben Modultyp vom selben Hersteller. Die Batterie enthält Lithium und
kann bei unsachgemäßer Verwendung, Handhabung oder Entsorgung explodieren.
Die Batterie nicht:
v mit Wasser in Berührung bringen.
v über 100 C erhitzen.
v reparieren oder zerlegen.
Die örtlichen Bestimmungen für die Entsorgung von Sondermüll beachten.
Hinweis 3
ACHTUNG:
Wenn ein Laserprodukt (z. B. CD-ROM-Laufwerke, DVD-Laufwerke, Einheiten mit
Glasfaserkabeln oder Transmitter) installiert ist, beachten Sie folgendes.
v Das Entfernen der Abdeckungen des CD-ROM-Laufwerks kann zu gefährlicher
Laserstrahlung führen. Es befinden sich keine Teile innerhalb des
CD-ROM-Laufwerks, die vom Benutzer gewartet werden müssen. Die
Verkleidung des CD-ROM-Laufwerks nicht öffnen.
v Steuer- und Einstellelemente sowie Verfahren nur entsprechend den
Anweisungen im vorliegenden Handbuch einsetzen. Andernfalls kann
gefährliche Laserstrahlung auftreten.
VORSICHT
Manche CD-ROM-Laufwerke enthalten eine eingebaute Laserdiode der Klasse 3A
oder 3B. Die nachfolgend aufgeführten Punkte beachten.
Laserstrahlung bei geöffneter Tür. Niemals direkt in den Laserstrahl sehen, nicht
direkt mit optischen Instrumenten betrachten und den Strahlungsbereich meiden.
Hinweis 4
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≥18 kg
≥32 kg
≥55 kg
ACHTUNG:
Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen
beachten.
Hinweis 5
ACHTUNG:
Mit dem Betriebsspannungsschalter an der Vorderseite des Servers und dem
Betriebsspannungsschalter am Netzteil wird die Stromversorgung für den Server
nicht unterbrochen. Der Server könnte auch mehr als ein Netzkabel aufweisen. Um
die gesamte Stromversorgung des Servers auszuschalten, muß sichergestellt
werden, daß alle Netzkabel aus den Netzsteckdosen herausgezogen wurden.
2
1
Hinweis 10
ACHTUNG:
Keine Gegenstände, die mehr als 82 kg wiegen, auf Rack-Einheiten ablegen.
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Importante:
Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBM
documentation iniziano con un numero. Questo numero viene utilizzato per
confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte
riportate in questa sezione.
Ad esempio, se un avviso di attenzione inizia con il numero 1, la relativa versione
tradotta è presente in questa sezione con la stessa numerazione.
Prima di eseguire una qualsiasi istruzione, accertarsi di leggere tutti gli avvisi di
attenzione e di pericolo.
Avviso 1
PERICOLO
La corrente elettrica circolante nei cavi di alimentazione, del telefono e di segnale è
pericolosa.
Per evitare il pericolo di scosse elettriche:
v Non collegare o scollegare i cavi, non effettuare l’installazione, la manutenzione
o la riconfigurazione di questo prodotto durante i temporali.
v Collegare tutti i cavi di alimentazione ad una presa elettrica correttamente
cablata e munita di terra di sicurezza.
v Collegare qualsiasi apparecchiatura collegata a questo prodotto ad una presa
elettrica correttamente cablata e munita di terra di sicurezza.
v Quando possibile, collegare o scollegare i cavi di segnale con una sola mano.
v Non accendere qualsiasi apparecchiatura in presenza di fuoco, acqua o se sono
presenti danni all’apparecchiatura stessa.
v Scollegare i cavi di alimentazione, i sistemi di telecomunicazioni, le reti e i
modem prima di aprire i coperchi delle unità, se non diversamente indicato nelle
procedure di installazione e configurazione.
v Collegare e scollegare i cavi come descritto nella seguente tabella quando si
effettuano l’installazione, la rimozione o l’apertura dei coperchi di questo
prodotto o delle unità collegate.
Per collegare:
Per scollegare:
1. SPEGNERE tutti i dispositivi.
1. SPEGNERE tutti i dispositivi.
2. Collegare prima tutti i cavi alle unità.
3. Collegare i cavi di segnale ai connettori.
2. Rimuovere prima i cavi di alimentazione
dalle prese elettriche.
4. Collegare i cavi di alimentazione alle
prese elettriche.
3. Rimuovere i cavi di segnale dai
connettori.
5. ACCENDERE le unità.
4. Rimuovere tutti i cavi dalle unità.
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Avviso 2
ATTENZIONE:
Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con
numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate
dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente
una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a
quello fornito dal produttore. La batteria contiene litio e può esplodere se
utilizzata, maneggiata o smaltita impropriamente.
Evitare di:
v Gettarla o immergerla in acqua
v Riscaldarla ad una temperatura superiore ai 100:C
v Cercare di ripararla o smontarla
Smaltire secondo la normativa in vigore (D.Lgs 22 del 5/2/9) e successive
disposizioni nazionali e locali.
Avviso 3
ATTENZIONE:
Quando si installano prodotti laser come, ad esempio, le unità DVD, CD-ROM, a
fibre ottiche o trasmettitori, prestare attenzione a quanto segue:
v Non rimuovere i coperchi. L’apertura dei coperchi di prodotti laser può
determinare l’esposizione a radiazioni laser pericolose. All’interno delle unità
non vi sono parti su cui effettuare l’assistenza tecnica.
v L’utilizzo di controlli, regolazioni o l’esecuzione di procedure non descritti nel
presente manuale possono provocare l’esposizione a radiazioni pericolose.
PERICOLO
Alcuni prodotti laser contengono all’interno un diodo laser di Classe 3A o Classe
3B. Prestare attenzione a quanto segue:
Aprendo l’unità vengono emesse radiazioni laser. Non fissare il fascio, non
guardarlo direttamente con strumenti ottici ed evitare l’esposizione diretta al fascio.
Avviso 4
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Hardware Maintenance Manual: xSeries 330 Type 8675
≥18 kg
≥32 kg
≥55 kg
ATTENZIONE:
Durante il sollevamento della macchina seguire delle norme di sicurezza.
Avviso 5
ATTENZIONE:
Il pulsante del controllo dell’alimentazione situato sull’unità e l’interruttore di
alimentazione posto sull’alimentatore non disattiva la corrente elettrica fornita
all’unità. L’unità potrebbe disporre di più di un cavo di alimentazione. Per
disattivare la corrente elettrica dall’unità, accertarsi che tutti i cavi di alimentazione
siano scollegati dalla sorgente di alimentazione.
2
1
Avviso 10
ATTENZIONE:
Non poggiare oggetti che pesano più di 82 kg sulla parte superiore delle unità
montate in rack.
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Hardware Maintenance Manual: xSeries 330 Type 8675
Importante:
Todas las declaraciones de precauciín de esta IBM documentation empiezan con un
número. Dicho número se emplea para establecer una referencia cruzada de una
declaraciín de precauciín o peligro en inglés con las versiones traducidas que de
dichas declaraciones pueden encontrarse en esta secciín.
Por ejemplo, si una declaraciín de peligro empieza con el número 1, las
traducciones de esta declaraciín de precauciín aparecen en esta secciín bajo
Declaraciín 1.
Lea atentamente todas las declaraciones de precauciín y peligro antes de llevar a
cabo cualquier operaciín.
Declaración 1
PELIGRO
La corriente eléctrica de los cables telefínicos, de alimentaciín y de comunicaciones
es perjudicial.
Para evitar una descarga eléctrica:
v No conecte ni desconecte ningún cable ni realice las operaciones de instalaciín,
mantenimiento o reconfiguraciín de este producto durante una tormenta.
v Conecte cada cable de alimentaciín a una toma de alimentaciín eléctrica con
conexiín a tierra y cableado correctos.
v Conecte a tomas de alimentaciín con un cableado correcto cualquier equipo que
vaya a estar conectado a este producto.
v Si es posible, utilice una sola mano cuando conecte o desconecte los cables de
sent.al.
v No encienda nunca un equipo cuando haya riesgos de incendio, de inundaciín o
de daños estructurales.
v Desconecte los cables de alimentaciín, sistemas de telecomunicaciones, redes y
mídems conectados antes de abrir las cubiertas del dispositivo a menos que se
indique lo contrario en los procedimientos de instalaciín y configuraciín.
v Conecte y desconecte los cables tal como se describe en la tabla siguiente cuando
desee realizar una operaciín de instalaciín, de traslado o de apertura de las
cubiertas para este producto o para los dispositivos conectados.
Para la conexin
Para la desconexiín
1. APÁGUELO todo.
1. APÁGUELO todo.
2. En primer lugar, conecte los cables a los 2. En primer lugar, retire cada cable de
dispositivos.
alimentaciín de la toma de alimentaciín.
3. Conecte los cables de señal a los
conectores.
3. Retire los cables de señal de los
conectores.
4. Conecte cada cable de alimentaciín a la
toma de alimentaciín.
4. Retire los cables de los dispositivos.
5. ENCIENDA el dispositivo.
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Declaración 2
PRECAUCIÓN:
Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza
33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el
fabricante. Si el sistema tiene un mídulo que contiene una batería de litio,
sustitúyalo únicamente por el mismo tipo de mídulo, que ha de estar creado por el
mismo fabricante. La batería contiene litio y puede explotar si el usuario no la
utiliza ni la maneja de forma adecuada o si no se desprende de la misma como
corresponde.
No realice las acciones siguientes:
v Arrojarla al agua o sumergirla
v Calentarla a una temperatura que supere los 100:C (212:F)
v Repararla o desmontarla
Despréndase de la batería siguiendo los requisitos que exija el reglamento o la
legislaciín local.
Declaración 3
PRECAUCIÓN:
Cuando instale productos láser (como, por ejemplo, CD-ROM, unidades DVD,
dispositivos de fibra íptica o transmisores), tenga en cuenta las advertencias
siguientes:
v No retire las cubiertas. Si retira las cubiertas del producto láser, puede quedar
expuesto a radiaciín láser perjudicial. Dentro del dispositivo no existe ninguna
pieza que requiera mantenimiento.
v El uso de controles o ajustes o la realizaciín de procedimientos que no sean los
que se han especificado aquí pueden dar como resultado una exposiciín
perjudicial a las radiaciones.
PELIGRO
Algunos productos láser contienen un diodo de láser incorporado de Clase 3A o de
Clase 3B. Tenga en cuenta la advertencia siguiente.
Cuando se abre, hay radiaciín láser. No mire fijamente el rayo ni lleve a cabo
ningún examen directamente con instrumentos ípticos; evite la exposiciín directa al
rayo.
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Hardware Maintenance Manual: xSeries 330 Type 8675
Declaración 4
≥18 kg
≥32 kg
≥55 kg
PRECAUCIÓN:
Tome medidas de seguridad al levantar el producto.
Declaración 5
PRECAUCIÓN:
El botín de control de alimentaciín del dispositivo y el interruptor de alimentaciín
de la fuente de alimentaciín no apagan la corriente eléctrica suministrada al
dispositivo. Es posible también que el dispositivo tenga más de un cable de
alimentaciín. Para eliminar la corriente eléctrica del dispositivo, asegúrese de
desconectar todos los cables de alimentaciín de la fuente de alimentaciín.
2
1
Declaración 10
PRECAUCIÓN:
No coloque ningún objeto que pese más de 82 kg (180 libras) encima de los
dispositivos montados en bastidor.
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167
Send us your comments!
We want to know your opinion about this manual (part number 24P2932). Your
input will help us to improve our publications.
Please photocopy this survey, complete it, and then fax it to IBM HMM Survey at
919-543-8167 (USA).
Name: _________________________________________
Phone number: __________________________________
1.
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h Yes h No
________________________________________________________________
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2.
What would you like to see added, changed, or deleted in this manual?
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h Less than five years
4.
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168
Hardware Maintenance Manual: xSeries 330 Type 8675
Problem determination tips
Due to the variety of hardware and software combinations that can be
encountered, use the following information to assist you in problem determination.
If possible, have this information available when requesting assistance from Service
Support and Engineering functions.
v Machine type and model
v Processor or hard disk upgrades
v Failure symptom
– Do diagnostics fail?
– What, when, where, single, or multiple systems?
– Is the failure repeatable?
– Has this configuration ever worked?
– If it has been working, what changes were made prior to it failing?
– Is this the original reported failure?
v Reference/Diagnostics version
– Type and version level
v Hardware configuration
– Print (print screen) configuration currently in use
– BIOS level
v Operating system software
– Type and version level
Note: To eliminate confusion, identical systems are considered identical only if
they:
1. Are the exact machine type and models
2. Have the same BIOS level
3. Have the same adapters/attachments in the same locations
4. Have the same address jumpers/terminators/cabling
5.
6.
7.
8.
Have
Have
Have
Have
the
the
the
the
same
same
same
same
software versions and levels
Reference/Diagnostics Diskette (version)
configuration options set in the system
setup for the operation system control files
Comparing the configuration and software set-up between ″working and
non-working″ systems will often lead to problem resolution.
Notices
References in this publication to IBM products, programs, or services do not imply
that IBM intends to make these available in all countries in which IBM operates.
Any reference to an IBM product, program, or service is not intended to state or
imply that only that IBM product, program, or service may be used. Subject to
IBM’s valid intellectual property or other legally protectable rights, any
functionally equivalent product, program, or service may be used instead of the
IBM product, program, or service. The evaluation and verification of operation in
conjunction with other products, except those expressly designated by IBM, are the
responsibility of the user.
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169
Trademarks
The following terms are trademarks of the IBM Corporation in the United States,
other countries, or both:
Active memory
Chipkill
EtherJet
e-business logo
HelpCenter
HelpWare
IBM
Light Path Diagnostics
Predictive Failure Analysis
ServeRAID
ServerGuide
ServerProven
Wake on LAN
X-Architecture
xSeries
Lotus and Domino are trademarks of Lotus Development Corporation and/or IBM
Corporation in the United States, other countries, or both.
Intel, Celeron, MMX, LANDesk, Pentium, Pentium II Xeon, Pentium III Xeon, and
Xeon are trademarks of Intel Corporation in the United States, other countries, or
both.
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in
the United States, other countries, or both.
UNIX is a registered trademark of The Open Group in the United States and other
countries.
Java and all Java-based trademarks and logos are trademarks or registered
trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.
Linux is a registered trademark of Linus Torvalds.
Other company, product, and service names may be trademarks or service marks
of others.
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Hardware Maintenance Manual: xSeries 330 Type 8675
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(1P) P/N: 24P2932
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