Setting Up Email on Your Sprint Power Vision Mogul™ by HTC SM

Setting Up Email on Your Sprint Power Vision Mogul™ by HTC SM
Setting Up Email
on Your Sprint Power VisionSM
Mogul™ by HTC
Intellectual Property Notices
© 2007 Sprint Nextel. All rights reserved. No reproduction in
whole or in part without prior written approval. SPRINT and other
trademarks are trademarks of Sprint Nextel.
Copyright © 2007 High Tech Computer Corp. All Rights Reserved.
,
,
, and ExtUSB are trademarks and/or service
marks of High Tech Computer Corp.
Microsoft, MS-DOS, Windows, Windows NT, Windows Server,
Windows Mobile, Windows XP, Windows Vista, ActiveSync, Windows
Mobile Device Center, Internet Explorer, Windows Live, MSN,
Hotmail, Outlook, Excel, PowerPoint, Word, and Windows Media are
either registered trademarks or trademarks of Microsoft Corporation
in the United States and/or other countries.
Disclaimer and Limitation of Liability
High Tech Computer Corp. and its suppliers assume no responsibility
for any damage or loss resulting from the use of this guide. High
Tech Computer Corp. and its suppliers assume no responsibility for
any loss or claims by third parties that may arise through the use of
this software. High Tech Computer Corp. and its suppliers assume
no responsibility for any damage or loss caused by deletion of data
as a result of malfunction, dead battery, or repairs. Be sure to make
backup copies of all important data on other media to protect
against data loss.
2
Table of Contents
Getting Started .......................................................................... 4
Which Email Application Should I Use? ....................................... 5
Setting Up Messaging .............................................................. 7
Setting Up a POP3/IMAP4 Email Account ................................... 8
Setting Up a VPN ..............................................................................11
Setting Up Exchange ActiveSync® ...................................... 13
Setting Up Your Smart Device for an Exchange Server ..........14
Displaying Sent Items .....................................................................18
Installing a Security Certificate ....................................................19
Setting Up Good™ Mobile Messaging ............................... 21
Setting Up Good Mobile Messaging on Your Device ..............22
Accessing a Hotmail Account ............................................... 23
Using the Web Browser to Access Email ........................... 27
3
Getting Started
You have several options for reading and sending email on your
Mogul smart device. Just like on your computer, you can choose from
various email applications to manage your email. (Additional fees
may apply for email services.) This guide shows you the various email
options and walks you through setting them up, so that you can use
your device to get the most out of your current email accounts.
Your Mogul smart device comes with five email options:
Messaging
Enables you to send and receive email messages with
a corporate email account or an account you have with
an Internet service provider (ISP).
Microsoft Exchange
ActiveSync
Enables you to wirelessly synchronize your email and
other information directly with the information stored
on a Microsoft Exchange Server 2003 and 2007.
Good™ Mobile
Messaging
Provides access to your Microsoft Outlook email,
calendar, contacts, tasks, and notes.
Windows Live™
Enables you to send and receive email messages with
an MSN Hotmail account.
Web Browser
Enables you to access Web-based email.
This guide explains how to determine which email application is
right for each of your existing email accounts. If you want to, you
can set up more than one application to work with separate email
accounts.
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Which Email Application Should I Use?
If my company I may be able If I want to ...
uses ...
to use ...
For more information,
I should see ...
Microsoft
Exchange
Server 2003
and 2007
Exchange
ActiveSync
Sync my email and
“Setting Up Exchange
organizer information ActiveSync®” on
directly with my
page 13
company’s Exchange
server
Good Server
software
Good™
Mobile
Messaging
Sync my email
“Setting Up Good™
and organizer
Mobile Messaging” on
information directly page 21
with my company’s
Exchange server
Use the Advanced
Encryption
Standard (AES)
while sending and
receiving messages
Check email from
a POP or IMAP
account
Check fee-based
Internet mail, such
as Yahoo! Mail Plus
or AOL
5
Getting Started
For two of the email options – Exchange ActiveSync and Good™
Mobile Messaging – your corporate email system must be set up in a
certain way. This table shows when you may be able to use either of
these email options.
You can set up the other email options yourself. This table shows
what you can do with each of these options.
I can use ...
Messaging
6
If I want to ...
For more
information, I should
see ...
Check email from a POP or “Setting Up Messaging”
IMAP account
on page 7
Access email from
multiple email accounts
Check fee-based Internet
mail, such as Yahoo! Mail
Plus or AOL
Windows Live
Mail
Check my Hotmail account
“Accessing a Hotmail
Account” on page 23
Web Browser
Check other free Web mail,
such as Gmail or Yahoo!
“Using the Web Browser
to Access Email” on
page 27
Setting Up Messaging
Before You
Begin:
Before you can send and receive email messages, you
need to set up your email account on your device.
The E-mail Setup Wizard makes it easy and simple to
set up your Outlook email and POP3/IMAP4 accounts
on your device.
Work with your email provider or system
administrator to gather the following information:
Account type (POP3 or IMAP).
Your user name and password.
Account name for sending and receiving mail.
Required SSL (Secure Sockets Layer) for outgoing
mail.
Tip:
You can set up several email accounts in addition to
your Outlook email account.
7
Messaging
Messaging is where all of your email accounts and your text message
account are located. You can send and receive Outlook email,
Internet email through an Internet service provider (ISP), as well as
SMS (Short Messaging Service) text messages using your mobile
phone network. You can also access email from work using a VPN
connection.
Setting Up a POP3/IMAP4 Email Account
Set up a POP3 or IMAP4 email account on your device if you have an
email account with an Internet service provider (ISP) or an account
that you access using a VPN server connection (typically a work
account).
1. On your device, press the Power Key to wake up the device from
Sleep mode, and tap Unlock to unlock the device (if locked).
2. Tap Start > Programs > Messaging.
3. Tap New E-mail Account.
8
4. Enter your email address, and select the Try to get e-mail
settings automatically from the Internet check box. Tap Next.
Messaging
5. After Auto Setup finishes, tap Next.
6. Enter your name. You can also edit the Account display name
field to specify the name of your ISP or email provider. Tap Next.
9
7. Enter your login name (if it does not show automatically in the
User name field) and password. Tap Next.
Once you have entered your
password, you can select the
Save password check box so
that you do not need to enter
your password again.
8. At this point, email setup is complete. In the Automatic Send/
Receive list, choose how frequently you want email messages to
be automatically sent and downloaded to your device.
Tap Review all download
settings to select download
options, set the email format as
HTML or plain text, and more.
9. Tap Finish.
Note:
10
In Step 5, if Auto Setup is unsuccessful, select
Internet e-mail from the Your e-mail provider list on
the next screen. You will also be asked to enter email
server settings during the setup process.
Setting Up a VPN
If you want to use your smart device to access your corporate email
account, you may need to set up a VPN (virtual private network).
A VPN enables you to log on to your corporate server through the
company’s firewall (security layer).
Before You
Begin:
Ask your system administrator for the following
information:
Your user name and password.
Your server’s domain name.
Your server’s TCP/IP settings.
Your server’s host name or IP address.
The VPN type: IPsec/LT2P or PPTP.
1. On your device, tap Start > Settings.
2. On the Connections tab, tap Connections.
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Messaging
Check with your company’s system administrator to see if a VPN is
required for accessing the corporate network. If you need a VPN, you
must install a third-party VPN client to use this feature.
3. On the Tasks tab, select Add a new VPN server connection.
4. On the following series of screens, enter the settings provided by
your corporate system administrator.
(Tap Next to move through the Options screens. Tap Finish when
you have finished entering your options.)
5. To connect to the VPN, tap Start > Settings. Tap Connections on
the Connections tab. On the Tasks tab, select Manage existing
connections. On the VPN tab, tap and hold the name of the VPN
connection, and then tap Connect.
12
Setting Up Exchange ActiveSync®
Microsoft ActiveSync synchronizes information on your device
with information on your computer, such as Outlook content.
ActiveSync can also synchronize over a wireless or cellular network
with Microsoft Exchange Server, if your company or service provider
is running Microsoft Exchange Server with Exchange ActiveSync.
Exchange ActiveSync also offers integration with your corporate
Global Address List (GAL).
To wirelessly synchronize your device with a
Microsoft Exchange Server, you must activate
Sprint Vision data services. See the Getting Started
Guide for more information.
Check with your system administrator to make
sure you have an account on the Exchange Server.
Work with your system administrator to gather
the following information:
 Exchange Server address and domain name.
 Your user name and password.
 Any special security requirements, such as SSL
(Secure Sockets Layer) authentication.
 If SSL is required, a security certificate if
required for the SSL connection.
Tips:
Global Address List (GAL) is the address book that
contains all user, group, and distribution list email
addresses of your organization, and it is stored
on the Exchange Server. By having direct online
access to the GAL from your device, it is quick
and easy for you to plan a meeting and email a
meeting request immediately to anyone in your
organization.
Access to the GAL is available if your organization
is running Microsoft Exchange Server 2003
SP2 and you have completed your first
synchronization with the Exchange Server.
Exchange Server
Before You
Begin:
13
Setting Up Your Smart Device for an Exchange Server
1. On your device, press the Power Key to wake up the device from
Sleep mode, and tap Unlock to unlock the device (if locked).
2. Tap Start > Programs > ActiveSync.
3. Tap Menu > Add Server Source.
If you have already set up
an Exchange Server account,
Configure Server is displayed.
14
4. Enter the Server address. Then tap Next. If the SSL
authentication is required, check the box if it is not already
checked.
Tip:
You can tap Advanced to set the rules for fixing sync
conflicts.
15
Exchange Server
5. Enter your User name, Password, and Domain. Please note that
Exchange Server settings and the password are case-sensitive.
Be sure to enter uppercase and lowercase letters correctly. Select
the Save password check box if you want to save your password
so that you do not need to enter it again. Then tap Next.
6. Check the boxes for the types of information you want to
synchronize with Exchange Server.
7. (Optional) Select E-mail, and tap Settings to do any of the
following:
Change the number of days for which messages wil be
synchronized.
Change the message format.
Select the download size limit.
Include attachments when downloading messages.
(Tap OK if you have finished and then go to step 9; or tap
Advanced to enter security options and then go to step 8.)
16
8. (Optional) If you tap Advanced in step 7, do any of the following:
Check the Encrypt all outgoing e-mail messages check box
to sign outgoing messages.
Check the Sign all outgoing e-mail messages check box to
encrypt outgoing email messages.
Tap Choose Certificate... to select a certificate for signing or
encrypting outgoing email messages.
If you chose any of the preceding options, enter your
primary email address in the field provided.
Exchange Server
(Tap OK when you have finished entering advanced settings.)
9. Tap Finish.
(When the setup is complete, you can synchronize to retrieve
email messages. You can also set up a sync schedule to
automatically retrieve messages. See the Getting Started Guide
for instructions.)
17
Displaying Sent Items
After you set up your device for Exchange Server, you can choose to
display sent messages in Messaging. By default, sent messages do
not appear for your Exchange Server account.
1. Tap Start > Programs > Messaging > Outlook E-mail.
2. Tap Menu > Tools > Manage Folders.
3. Select Sent Items. Then tap OK.
18
Installing a Security Certificate
If your SSL connection requires a security certificate, follow these
steps to install the required certificate from your computer to your
device.
Before You
Begin:
Work with your system administrator to obtain the
required security certificate on your computer. The
certification must be in DER-encoded binary X.509
format with a .cer file name extension.
1. Connect your device to your computer using the supplied USB
sync cable.
Exchange Server
2. On your computer, locate the certificate file, right-click it, and
then select Copy.
3. Double-click the ActiveSync icon in the Windows taskbar.
4. Click Explore in the ActiveSync window.
5. On your computer, double-click the Personal folder in the Mobile
Device window. In the Personal folder window, right-click and
then tap Paste to copy the certificate file from your computer to
your device.
19
6. On your device, tap Start > Programs > File Explorer.
7. Tap the Personal folder.
8. Tap the certificate file in the Personal folder. When prompted,
tap Yes to continue.
9. When you have finished installing the certificate, tap OK.
Tip:
20
To verify that the certificate was installed correctly,
tap Start > Settings. On the System tab, tap
Certificates; the certificate should appear on either
the Personal tab or on the Root tab.
Setting Up Good™ Mobile Messaging
Note:
Good Messaging will be available on the Sprint
Mogul in late 2007. For updated information about
availability, tap Start > Programs > GetGood on your
device.
Good Mobile Messaging is a service that lets you receive your
corporate email on your device as soon as the email is sent. An
application that you download to your device lets you use the Good
Mobile Messaging service.
Good Mobile Messaging also lets you synchronize contacts, calendar
appointments, tasks, and notes.
Before you begin setting up, you must contact
your corporate IT department and request a Good
account. When you register for your Good account,
an email will be sent with information you will
need to set up Good Mobile Messaging on your
device, such as a link to the Good Mobile Messaging
application file you must download and a 15-digit
PIN.
Tip:
To set up Good Mobile Messaging on you device, you
will need:
The email address for which you want to use
Good Mobile Messaging to receive email on your
device.
The link to the Good Mobile Messaging
application file you must download to your
device.
The 15-digit PIN sent to you when you registered
for your Good Mobile Messaging account.
Good Mobile Messaging
Before You
Begin:
21
Setting Up Good Mobile Messaging on Your Device
1. On your device, press the Power Key to wake up the device from
Sleep mode, and tap Unlock to unlock the device (if locked).
2. Tap Start > Programs > GetGood.
3. Tap I want GoodLink.
4. Tap I have a valid PIN.
5. If a Security Alert is displayed, tap Yes to continue.
6. When you see the OTA Setup message, select Download Now.
7. Tap Yes.
8. Wait while the file downloads.
9. Tap Done.
10. Tap Start and follow the prompts to install the file:
When prompted, enter the email address for which you
want to use Good Mobile Messaging to receive email on
your device.
When prompted, enter the 15-digit PIN sent to you when
you registered for your Good Mobile Messaging account.
When prompted, select Sprint as your carrier.
If prompts appear asking you to confirm that you want to
install the Good Mobile Messaging file, reply by choosing
Yes or OK.
11. The Good Mobile Messaging application prompts you to connect
to the server and complete the set-up process. Tap Launch to
continue.
12. The Good Mobile Messaging application prompts you to reset
your device. Tap OK to reset your device.
13. A prompt appears telling you the set-up process is complete. Tap
OK.
You can now use Good Mobile Messaging on your device.
22
Accessing a Hotmail Account
Windows Live™ enables you to quickly access an MSN Hotmail
account. You can also manage your Hotmail folders.
Before You
Begin:
To use Windows Live™, you must activate Sprint
Vision data services. See the Getting Started Guide
for more information.
If you do not have a Hotmail account, go to
www.hotmail.com and follow the steps for
creating a new account.
1. On your device, press the Power Key to wake up the device from
Sleep mode, and tap Unlock to unlock the device (if locked).
2. Tap Start > Programs > Windows Live.
Hotmail
23
3. Tap Sign in to Windows Live.
4. On the next screen, tap the links to read the Windows Live Terms
of Use and Privacy Statement. After reviewing them, tap Accept.
5. Enter your Windows Live Mail or Hotmail address and password,
and then tap Next.
Enter your password. (You
can select the Save password
check box so that you do not
need to enter your password
again.)
24
6. Choose whether to show Windows Live’s search bar and
applications on the Today screen, and then tap Next.
7. Choose what information you want to sync online with your
device, and then tap Next.
8. After synchronization is complete, tap Done.
Hotmail
25
9. On the Windows Live screen, you will see your Live Mail
information.
Tap the left or right arrow to
switch between Windows
Live Messenger, Live Mail,
and Sync status.
10. Tap the Live Mail area to access your email messages.
26
Using the Web Browser to Access Email
The Web browser gives you access to your Web-based email on your
device. Although you can use the same Web address that you use on
your computer, we recommend using a Web address that is designed
for mobile devices when you access email on your device.
To learn more about using the Web browser, see the User Guide on
the CD.
Before You
Begin:
To use the Web browser, you must activate Sprint
Vision data services. See the Getting Started Guide
for more information.
1. On your device, press the Power Key to wake up the device from
Sleep mode, and tap Unlock to unlock the device (if locked).
2. Tap Start > Internet Explorer.
Web Browser
27
3. Highlight the address line and enter the mobile Web address.
These addresses vary slightly from the Web address you would
enter on your computer. Here are a few common mobile email
sites:
Hotmail
http://mobile.msn.com/hm/folder.aspx
Yahoo!
http://mobile.yahoo.com/mail
Gmail
http://m.gmail.com
4. When the page has loaded, you can add it to your favorite Web
sites so that you can quickly access this Web address in the
future. Tap Menu > Add to Favorites.
5. In the Name box, assign a name to the email service (for
example, Hotmail). Then tap Add to save to Favorites.
28
6. To access your email the next time you open the Web browser,
tap Menu > Favorites. Then tap the name you chose for your email
account.
Web Browser
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