UPS OPERATING INSTRUCTIONS
PROTECT A.
PROTECT A. 1000
PROTECT A. 1400
2
EN
Thank you for deciding to purchase the PROTECT A. UPS
from AEG Power Solutions.
The following safety instructions are an important part of
the operating instructions are will protect you against
problems from operating errors and possible dangers.
Please read these instructions carefully prior to
commissioning!
3
1
Notes on these Operating
Instructions
Duty to provide information
These operating instructions will help you to install and
Power
Supply
(UPS),
operate
the
Uninterruptible
PROTECT A. 1000 or PROTECT A. 1400 - referred to as
PROTECT A. in this document - safely and properly, and for
its intended purpose. These operating instructions contain
important information for avoiding dangers.
Please read these instructions carefully prior to
commissioning!
These operating instructions are a composite part of
PROTECT A.
The owner of this unit is obliged to communicate the full
content of these operating instructions to all personnel
transporting or starting the PROTECT A. or performing
maintenance or any other work on the unit, without the
information having to be requested.
Validity
These operating instructions comply with the current technical
specifications of PROTECT A. at the time of publication. The
contents do not constitute subject matter of the contract, but
serve for information purposes only.
Warranty and liability
We reserve the right to alter any specifications given in these
operating instructions, especially with regard to technical data
and operation, prior to start-up or as a result of service work.
Claims in connection with supplied goods must be submitted
within one week of receipt, along with the packing slip.
Subsequent claims cannot be considered.
The warranty does not apply for damage caused by noncompliance with these instructions (such damage also
includes damage to the warranty seal). AEG will accept no
liability for consequential damage. AEG will rescind all
4
EN
obligations such as warranty agreements, service contracts,
etc. entered into by AEG or its representatives without prior
notice in the event of maintenance and repair work being
carried out with anything other than original AEG parts or
spare parts purchased from AEG.
Handling
PROTECT A. is designed and constructed so that all
necessary steps for start-up and operation can be performed
without any internal manipulation of the unit. Maintenance and
repair work may only be performed by trained and qualified
personnel.
Illustrations are provided to clarify and facilitate certain steps.
If danger to personnel and the unit cannot be ruled out in the
case of certain work, it is highlighted accordingly by
pictographs explained in the safety regulations of chapter 3.
Hotline
If you still have questions after having read these operating
instructions, please contact your dealer or our hotline:
Tel.:
+49 (0) 1805 234 787
Fax:
+49 (0) 1805 234 789
Internet:
www.AEGpartnerNet.com
Copyright
No part of these operating instructions may be transmitted,
reproduced and/or copied by any electronic or mechanical
means without the express prior written permission of AEG.
© Copyright AEG 2009. All rights reserved.
5
Table of Contents
1
Notes on these Operating Instructions..............................4
2
System Overview ..............................................................7
3
4
5
2.1
Brief Overview............................................................7
2.2
Principle of Operation.................................................8
Safety ..............................................................................10
3.1
General Safety Instructions......................................10
3.2
Safety Instructions for PROTECT A.........................10
3.3
CE Certificate ...........................................................14
3.4
Technical Data .........................................................15
Set-up ..............................................................................17
4.1
Unpacking and Inspection........................................17
4.2
Installation Site.........................................................18
4.3
Connections, Operating and Display Elements .......19
Installation and Operation ...............................................20
5.1
Test ..........................................................................20
5.2
Installation ................................................................20
5.3
Charging...................................................................21
5.4
Connecting the Load (e.g. computer) ......................21
5.5
RJ11 and RJ45 Data Line Protection
(Modem / Phone / Fax / Network) ................................22
5.6
Communication Connection, Connection
with USB or Serial Cable .........................................22
5.7
Operation .................................................................23
5.7.1
Normal Operation .............................................23
5.7.2
Battery Operation / Autonomous Operation .....24
5.7.3
System Diagnosis / Fault Test ..........................25
5.7.4
Shutdown and UPS Management Software .....25
6
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6
7
Displays and Troubleshooting.........................................26
6.1
LC Display................................................................26
6.2
Warning Sounds.......................................................29
6.3
General Troubleshooting and Fault Rectification.....29
Maintenance....................................................................31
7.1
8
Storage and Disposal ......................................................34
9
List of Terms....................................................................35
9.1
2
Battery Replacement................................................32
Technical Terminology .............................................35
System Overview
i
PROTECT A. is an uninterruptible power supply
(UPS) for essential loads such as PCs, workstations,
relatively small-scale telecommunication equipment
and similar devices.
The PROTECT A. series is a compact, interactively operating
UPS available with nominal power output ratings 500, 700,
1000 and 1400 VA.
This document describes both types, PROTECT A. 1000 and
PROTECT A. 1400.
2.1
Brief Overview
The LED display and a pushbutton switch are located on the
front of the UPS for straightforward monitoring and operation.
The display unit clearly shows the various operating modes
using simple pictograms and displays the voltage values and
utilisation level of the UPS in numerical format. In addition, the
remaining standby time in battery operation is shown in
numerical format.
The connections for the mains and the loads are located on
the rear of the PROTECT A., as are the communication
interfaces and connections for telephone lines/ network cables.
7
Important UPS data is monitored permanently and transferred
to the computer via USB or the RS232 interface and using the
CompuWatch software.
Features of the PROTECT A.:
♦ VI (line – interactive) protection technology
♦ Automatic voltage regulation against mains voltage
deviations (AVR)
♦ Microprocessor control for high reliability
♦ Modern battery management with integrated protection
against exhaust. discharge and overloading
♦ User-friendly LC display
with optimum legibility
♦ Intelligent monitoring system
with USB and RS232 interfaces
♦ Overvoltage protection (RJ11/RJ45)
for fax, modem, phone and network
♦ CompuWatch software for shutdown, status messages
and measurement values for all major operating
systems (incl. Windows, Mac, Linux)
♦ Compact design
2.2
Principle of Operation
The UPS is connected to a shockproof socket between the
public utility’s mains and the loads to be protected.
Under normal operating conditions, i.e. if PROTECT A. is
supplied with mains voltage, the battery charger will ensure
that the batteries are always completely charged.
During this operating status, the loads connected to
PROTECT A. are supplied with voltage via mains filters which
provide effective protection against mains voltage peaks and
high-frequency faults.
In case of sustained mains undervoltage or overvoltage within
defined ranges, the automatic voltage regulator (AVR) further
stabilises the load voltage. As a result, voltage fluctuations in
the public utility’s mains are reduced to a level which is
acceptable for the loads. This is performed without recourse to
8
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Mains
Line
filter
A. V. R.
~
~
Rectifier
Static bypass
switch
the internal energy storage, something which in turn has a
positive effect on battery availability.
Load
Inverter
Battery
UPS Block diagram PROTECT A.
The static bypass switch is activated in the event of a mains
failure. The inverter then takes over the voltage supply of the
connected loads, in order to prevent the risk of data loss or
damage to the loads. PROTECT A. supplies voltage until the
batteries are discharged or your IT system has been shut
down and switched off properly.
The standby time mainly depends on the connected loads. If
the mains power supply is back to normal values, the UPS will
switch back the loads to mains supply. The battery charger will
then recharge the batteries.
For safety reasons (as required by German standards, VDE),
the mains input in the unit will be disconnected by a two-pole
switch in the event of a mains failure. Energy backfeed to the
mains and voltage supply to the pins of the mains connector
are thus reliably avoided.
Furthermore, additional measures ensure effective protection
for the data/network interface.
9
3
Safety
3.1
General Safety Instructions
Read these operating instructions carefully prior to
commissioning of the PROTECT A. UPS and observe the
safety instructions!
Only use the unit if it is in a technically perfect condition and
always in accordance with its intended purpose, while being
aware of safety and danger aspects, and in accordance with
the operating instructions! Immediately eliminate any faults
that could be detrimental to safety.
The following pictograms are used in these operating
instructions to identify dangers and important information:
Danger!
Identifies risk of fatal injury to the operator.
Attention!
Identifies risk of injury and risk of damage to the
device and parts of the device.
i
3.2
Information!
Useful and important information for operating
the UPS.
Safety Instructions for PROTECT A.
This chapter contains important instructions for the
PROTECT A. UPS. These must be followed during assembly,
operation and maintenance of the uninterruptible power supply
and the batteries.
The UPS is live, and the voltage can be
dangerous. The unit may only be opened by
trained and qualified personnel. Repairs may
only be carried out by qualified customer service
staff!
10
EN
The output may be live, even if the UPS is not
connected to the mains supply, as the UPS has
its own internal power supply (battery)!
For health and safety reasons, the unit must be
earthed correctly!
PROTECT A. may only be operated with or connected to a
220 / 230 / 240 VAC mains with protective grounding using a
mains connection cable with PE conductor (included in the
delivery) that has been tested in accordance with German
standards (VDE).
Risk of burning!
The battery has powerful short-circuit currents.
Incorrect connection or isolation faults can lead to
melting of the plug connections, sparking potential
and severe burns!
The unit has a warning signal that sounds when
the battery voltage of PROTECT A. is exhausted
or when the UPS is not working in its normal
mode.
Observe the following safety instructions to
ensure permanent operational safety of and safe
work with the UPS:
♦ Do not dismantle the UPS!
♦ (The UPS does not contain any parts that require
regular maintenance. Bear in mind that the warranty will
be invalidated if the unit is opened!)
♦ Do not install the unit in direct sunshine or in close
proximity of heaters!
♦ The unit is designed to be installed inside in heated
rooms. Never install the UPS in the vicinity of water or
in an excessively damp environment!
11
♦ Condensation may occur if the UPS is brought from a
cold environment into the room where it is to be
installed. The UPS must be absolutely dry prior to startup. As a result, leave it to acclimatise for at least two
hours.
♦ Never connect the mains input and the UPS output!
♦ Ensure that no fluids or foreign bodies can penetrate
the UPS!
♦ Do not block the air vents of the unit! Make sure, for
example, that children do not insert any objects in the
ventilation openings!
♦ Do not connect household appliances such as
hairdryers to the UPS!
♦ The mains connection should be near the unit and
easily accessible to facilitate disconnecting the AC input
or pulling out the plug!
♦ During operation, do not disconnect the mains
connection cable from the UPS or from the socket outlet
in the building (shockproof socket), otherwise the
protective grounding of the UPS and all the loads
connected to it will be cancelled.
Danger! Electric shocks!
Even after the mains voltage has been
disconnected, the components within the UPS
remain connected to the battery and can thus
cause electric shocks. It is therefore imperative to
disconnect the battery circuit before carrying out
any maintenance or repair work!
If it is necessary to replace the battery or carry
out maintenance work, this must be done by or
under the supervision of a specialist familiar with
batteries and the necessary safety precautions!
Only authorised persons are allowed in the
vicinity of the batteries!
12
EN
When replacing the batteries, the following must be observed:
Only ever use identical, maintenance-free sealed lead
batteries with the same data as the original batteries.
Danger! Explosive!
Never throw batteries into open fire. Never open
or damage batteries. (Electrolyte may leak out
and damage skin and eyes. It may be toxic!)
Batteries can cause electric shocks and high
short-circuit currents.
Therefore, take the following safety precautions when working
with batteries:
♦ Take off watches, rings and other metallic objects!
♦ Only use tools with insulated handles!
For personal safety reasons, never switch on the
main switch when the mains connector of
PROTECT A. is disconnected!
13
3.3
CE Certificate
14
EN
3.4
Technical Data
Type rating
PROTECT A. 1000
PROTECT A. 1400
1000 VA / 600 W
1400 VA / 840 W
UPS input
Nominal connection voltage
Voltage range without battery
Frequency (automatic detection)
220 / 230 / 240 Vac
170 Vac to 280 Vac
50 / 60 Hz
Connection
Non-heating appliance
connector IEC 320 C 14
UPS output
Rated output voltage /
AVR technology
230 Vac
Rated output voltage in
battery operation
Frequency in battery operation
Nominal output current
±10 %
Changeover time
in the event of a mains failure
Type of voltage
Connection
50 Hz / 60 Hz ±1 Hz
4.3 A ( PROTECT A. 1000 )
6.1 A ( PROTECT A. 1400 )
2-6 ms (typical)
approximated sine
6 non-heating appliance
connectors IEC 320 C 13
with overvoltage protection,
4 with UPS back-up
yes
Protection against overtemperature and short circuit
Battery
Autonomy time at nominal load
3 min
Exhaustive discharge protection/
protection against excess load
yes
15
Charging time
(to 90 % of rated capacity)
Type
6h
Sealed, maintenance-free
PROTECT A. 1000
2 block batteries 12 V / 7 Ah
e.g. CSB, type GP1272F2
3-5 years acc. to EUROBAT
Yuasa, type NP7-12D
Connection plug 6.3 mm
Panasonic, type LC-R127R2P (Faston 250)
PROTECT A. 1400
2 block batteries 12 V / 9 Ah
e.g. CSB, type HR1234WF2 3-5 years acc. to EUROBAT
Yuasa, type NPW7-12D Connection plug 6.3 mm
Panasonic, type UP-RW1245P1 (Faston 250)
Communication
Interfaces
USB and RS232
Shutdown software on CD
For all common operating
systems, e.g. Windows,
Linux, Mac, Unix, FreeBSD,
Novell, Sun
General data
Inherent noise (1 m distance)
Operating temperature range
Humidity
< 45 dB(A)
0 °C - 40 °C
0 to 90 %
(without condensation)
Up to 1000 m
at nominal output
Silver/black
145 x 205 x 405
9.5 kg (PROTECT A. 1000)
10 kg (PROTECT A. 1400)
Increased natural air cooling
Installation height
Housing colour
Dimensions W x H x D [mm]
Weight [kg]
Cooling type
Storage temperature range
-15° C to +50° C
(UPS electronics)
0 °C to +40 °C
CE
UPS with integrated battery
Conformity
16
EN
Directives
The PROTECT A. meets the product standard EN 50091.
The CE mark on the unit confirms compliance with the EC
outline directives for 73/23 EEC – Low voltage and for 89/336
EEC – Electromagnetic compatibility if the installation
instructions described in the operating instructions are
observed.
For 73/23 EEC low-voltage directive
Reference number
EN 62040-1-1 : 2003
For 89/336 EMC directive
Reference number
EN 50091-2 : 1995
EN 61000-3-2 : 1995
EN 61000-3-3 : 1995
4
Set-up
4.1
Unpacking and Inspection
The unit has been completely checked and inspected.
Although the device has been packed and shipped with the
usual degree of care, damage during transport cannot be
ruled out completely.
i
Claims for damage during transport must always
be made with the transport company!
Check the shipping container for damage on arrival. If
necessary, ask the transport company to check the goods and
make a record of the damage in the presence of the transport
company employee and report the damage to the AEG
representative or dealer within eight days of delivery.
17
Check the content is complete:
♦ PROTECT A. with 1000 or 1400 VA
♦ Mains connection cable with shockproof plug
acc. to CEE 7/7
Second mains connection cable with UK plug
acc. to BS 1363
♦ Two device connecting cables
♦ USB / RS232 communication cable
♦ Management software “CompuWatch” on CD
♦ Operating instructions
Please contact our hotline (see page 5) in case of any
discrepancy.
The original packaging provides effective protection against
mechanical shocks and should be retained so the unit can be
transported safely later on.
Please keep the plastic packaging bags away
from babies and children in order to safeguard
against suffocation accidents.
4.2
Installation Site
PROTECT A. is designed to be installed in a protected
environment. When installing the unit, pay attention to such
factors as sufficient ventilation and suitable ambient
conditions.
PROTECT A. is air-cooled. Do not obstruct the air
vents!
The UPS should preferably be operated at room
temperature (between 15° C and 25° C).
Install the UPS in a room that is dry, relatively dust-free and
free of chemical vapours.
Make sure that no magnetic storage media are stored and/or
operated close to PROTECT A.
Check the nameplate to make sure the voltage
and frequency data correspond to the values
applicable to your loads.
18
EN
4.3
Connections, Operating and Display Elements
Front
1 Main switch of the UPS
(mains switch)
2 LC display with:
- Display of operating mode
with pictograms
- Measured value displays [V]
- UPS capacity utilisation display [%]
- UPS remaining op. time display [min.]
- Fault indication
Rear
1 Load connections with
overvoltage protection and
UPS backup
2 Mains connection (UPS input)
3 Data interface for modem/ fax/
phone/ network (RJ11 & RJ45)
4 RS232 communication interface
(SUB-D 9-pin socket)
5 USB connection
6 Input miniature circuit breaker (can be
reactivated after tripping)
7 Load connections with direct mains
supply (with overvoltage protection) –
without UPS back-up!
19
5
Installation and Operation
5.1
Check
Remove the UPS from its transport packaging and check that
it has not been damaged in transit. If you find any damage,
pack the unit up again and send it back to where you
purchased it.
5.2
Installation
Install the UPS unit in a protected location where there is an
adequate air supply and where it will be largely free from dust
build-up, corrosive vapours and electrically conductive
contamination.
Do not operate your UPS where it is exposed to high ambient
temperatures or atmospheric humidity. Set up the UPS at
least 20 cm away from the monitor in order to avoid
interference.
20
EN
5.3
Charging
The PROTECT A. is supplied with its battery fully charged.
Nevertheless, energy may have been lost during transport, so
the battery should be fully recharged before it is used for the
first time.
Connect the input of the UPS (no. 2 in the figure in chapter 4.3
on page 19) to the mains connection cable provided and plug
the mains connector into a suitable shockproof socket. Allow
the UPS to charge up for about 6 hours without any load (i.e.
without any devices such as computers, monitors, etc.
connected to it).
6 hours
i
5.4
The battery is charged irrespective of the setting
of the main switch on the front of the UPS.
Connecting the Load (e.g. computer)
Connect your loads to the individual UPS backed-up output
sockets on the rear of the UPS (chapter 4.3 / no. 1 / pg.19).
21
i
5.5
In this connection, note the special property of the
two additional output sockets identified with
“SURGE ONLY” (chapter 4.3 / no. 7 / pg. 19).
These are always live irrespective of the other
outputs. They are not backed up by the UPS, nor
can they be switched off using the main switch of
the UPS. It is intended for loads that should be
protected against overvoltage but do not
necessarily need a continued power supply
(emergency power) in case of a mains failure.
Limit the power to max. 1000 W.
RJ11 and RJ45 Data Line Protection
(Modem / Phone / Fax / Network)
Connect the incoming phone line/network cable into the “IN”
connection on the back of the PROTECT A.
Incoming phone, fax,
Incoming
data line
modem line
Connect the data terminal unit (phone, fax, modem) to the
“OUT” socket.
i
5.6
The data line protection supports networks with
transmission rates between 10 and 100 Mbit/s.
Data lines are not supplied with the UPS.
Communication Connection,
Connection with USB or Serial Cable
In order to allow unsupervised shutdown of the operating
system, connect the RS232 or USB cable as shown in the
drawing.
The USB connection is automatically detected.
22
EN
i
5.7
The interfaces are mutually exclusive. There is no
provision for simultaneous operation of RS232
and USB.
Operation
Once you have connected the UPS to a suitable mains
connection, you can start operation using the UPS main
switch.
Switching ON and OFF:
To switch on, press the main
switch on the front of the UPS
(chapter 4.3 / no. 1 / pg.19).
You must be able to feel this
engage in its 2nd position.
Press the main switch again
to switch off the UPS.
Normally, the UPS operates continuously. The UPS now
supplies the output with voltage, this being signalled by
activation of the blue backlighting on the LC display (chapter
4.3 / no. 2 / pg. 19).
5.7.1
Normal Operation
During normal operation, i.e. when mains voltage is available,
the built-in battery charger keeps the batteries fully charged
and the mains voltage monitoring system switches the inverter
to standby mode.
23
The connected loads are powered using the monitored and
filtered mains voltage, which is additionally stabilised by the
integrated A.V.R. control unit. The “LINE MODE” symbol
shows that the unit is active.
5.7.2
Battery Operation / Autonomous Operation
When there is a mains failure or if the input voltage moves
outside the tolerance range, the inverter automatically
switches over to autonomous mode and supplies the loads
with voltage from the batteries. This drains the capacity of the
batteries and they are discharged. This status is signalled by
the battery symbol flashing as well as an intermittent acoustic
signal (chapter 4.3 / no. 2 / pg. 19).
If the UPS does not automatically return to normal operation
after a few minutes, close all your work as usual and switch off
the loads (e.g. PC) before the batteries are fully discharged.
This lengthens the service life of the batteries! Switch OFF the
UPS by pressing the main switch.
During the discharge process as the battery capacity
consistently drops, the battery symbol flashes, accompanied
by an intermittent acoustic signal (once every 10 seconds).
The electronics of the UPS switch off the voltage supply of the
loads shortly after the battery undervoltage limit is reached
(the battery logo above the battery voltage display also
flashes; acoustic signal sounds every second).
Never store the unit in this condition! The discharged battery
system should be recharged within a week at the latest.
When the mains voltage comes back, the UPS must be
switched on again using the main switch (only applies if it was
previously switched off manually), in order to recharge the
battery and thus store sufficient battery capacity for any
possible future mains failures.
The batteries are automatically charged when the mains is
present. The battery charging time (to 90% of rated capacity)
is about 6 hours after being previously fully discharged.
24
EN
5.7.3
System Diagnosis / Fault Test
If the monitoring electronics detect an irregularity, the fault
indicator is activated which is signalled by the “Fault”
pictogram and a digital fault code, possibly accompanied by
an acoustic fault signal. This might occur because the battery
undervoltage limit has been reached, if the temperature has
risen too high, or it might indicate that the internal battery
system needs to be renewed.
Faults detected and signalled during diagnosis
must be rectified, otherwise there is a risk of
load voltage loss if a mains failure occurs!
5.7.4
Shutdown and UPS Management Software
The “CompuWatch” software specially developed for these
purposes by AEG continuously checks the mains supply and
the UPS status.
In conjunction with
the “intelligent” UPS,
this guarantees the
availability of the EDP
components as well
as the data security.
The “CompuWatch”
shutdown
software
supports
different
operating
systems,
e.g. Windows Linux,
Unix, Mac OS X, etc.
Refer to the manual on the CD for details about installing the
software
on
the
various
operating
systems.
Other tips and information as well as updates are available
from our website at http://www.AEGpartnerNet.com >>
PRODUCTS >> Software >> CompuWatch.
25
6
Displays and Troubleshooting
6.1
LC Display
The blue backlit display is automatically activated after the
mains voltage is connected. It operates irrespective of the
main switch setting and also when a fault is indicated.
1) The start of operational readiness is signalled on the LC
display by all the information content lighting up for about 3
seconds.
2) Mains/normal operation (see also chapter 5.7.1, page 23)
is shown by the “LINE MODE” pictogram.
The bottom half of the display shows in the INPUT and
OUTPUT voltages of the UPS, the battery (charging) voltage
(BATTERY) and the percentage capacity utilisation (LOAD)
of the UPS.
3) If the UPS is in voltage-regulating operating mode, the sine
of the “LINE MODE” pictogram flashes every
part
second.
26
EN
4) If the UPS is in battery mode, the “BATTERY” pictogram
lights up and the battery symbol
flashes every second.
The remaining standby time is displayed during battery
operation according to the load applied. This time is shown
in minutes and is indicated by the “MIN” pictogram.
i
The display shows “0” if the voltage values
detected for the input or output are below 40
VAC.
5) The following sample display shows battery charging with
the master switch switched off.
i
The value “0” is automatically displayed for
“OUTPUT” if the UPS is in this switched-off
condition.
ATTENTION: This does not been the unit has
been de-energised in accordance with VDE
definitions!
6) Fault indication by the “FAULT” pictogram, associated with a
digital fault code in accordance with the table below:
Fault indications with the “FAULT” pictogram lit up.
27
Fault
CODE
Possible fault cause
01
Output short circuit
(output voltage less than 60 V)
02
Overload indicator
Immediate fault message in mains/normal
operation with a capacity utilisation of >
120%, at a capacity utilisation > 110% the
fault message comes after 5 minutes or
after 30 seconds in battery operation.
03
Output voltage deviation,
permitted tolerance range
04
Fan fault
05
Overload of booster stage
outside
the
Acoustic alarm after 10 minutes with
activated booster stage and > 86% load;
shut-down after a further 5 minutes.
If there is an overload, the
second.
indicator flashes every
8) If there is a battery undervoltage (only a few seconds
indicator
remaining until the UPS shuts down), the
flashes every second.
9) If there is a threat of battery overload, the
flashes every 3 seconds.
28
indicator
EN
6.2
Warning Sounds
Warning
sound
6.3
Meaning
Sounds every 10
seconds.
UPS is operating in battery mode.
Sounds every
second.
UPS is running in battery mode and will shortly
shut down (battery system has reached the battery
undervoltage limit).
Sounds every two
seconds
Battery system faulty, it may have to be renewed
(battery diagnosis negative).
Sounds twice every
second
UPS output is overloaded.
Sustained warning
sound
UPS faulty
(see also fault indication (fault CODE table))
General Troubleshooting and Fault Rectification
Fault
Cause
Solution
No LED display on
the front cover plate
Battery missing
Insert the battery and first
charge it up for at least 8 hours
Battery fault
Renew the battery with a
battery of the same type
On/off switch not pressed
Press the switch again
Alarm buzzer sounds UPS overload
continuously with
normal AC supply
Check whether the load
matches the UPS capacity
indicated in the technical data
Data backup time is
only very short on
power failure
UPS overload
Remove loads that are less
important
Battery voltage is too low
Charge the battery for at least 6
hours
Battery fault die to high
temperature in the operating
environment or incorrect
treatment of the battery;
Renew the battery with a
battery of the same type
advanced battery ageing
29
Mains normal, but
Miniature circuit breaker
“Battery” LED flashes triggered
Mains cable loose
Communication
Software is not installed
between UPS and
correctly
computer interrupted
Press reset button of miniature
circuit breaker;
Insert the plug firmly into the
non-heating appliance socket of
the UPS.
Check the software settings.
Support is available at
www.AEGpartnerNet.de
Cable not connected properly Check that the RS232/USB
cable is firmly connected to the
COM or USB port of the
computer and confirm the
settings again
If you cannot solve the problem that has occurred, stop the
entire procedure, switch off the UPS and disconnect the
connector from the socket. Please contact our hotline in this
case (see page 5).
Please have the serial number of the unit as well as the
purchase date at hand. The hotline will provide you with
technical support and can inform you about further procedures
once you have described the problem.
30
EN
7
Maintenance
The PROTECT A. consists of state-of-the-art, non-wearing
components. We do, however, recommend regular visual
checks of the unit to maintain its continuous availability and
operational reliability. Check whether:
♦ there is any mechanical damage or foreign bodies can
be found in the system,
♦ any conductive dirt or dust has accumulated in the unit,
♦ accumulation of dust affects heat supply and
dissipation.
CAUTION:
The PROTECT A. must be disconnected from
the power supply prior to carrying out the
following work.
If large quantities of dust have accumulated, the unit should,
as a precaution, be cleaned with dry compressed air, in order
to ensure adequate heat dissipation.
The intervals at which visual checks should be performed are
primarily determined by the site conditions.
Checking the battery
Progressive ageing of the battery system can be detected by
regular capacity checks. Every 12 months, perform
measurements to compare the achievable standby times, e.g.
by simulating a mains failure. In this case, the load should
always have approximately the same capacity demand. Have
the battery system renewed if the time drops drastically
compared to the previous measurement.
31
7.1
Battery Replacement
ATTENTION:
A battery can cause an electric shock, and
represents a considerable hazard if handled
incorrectly.
The following precautions should be taken
before the battery is renewed.
♦ Switch off the UPS and disconnect the mains cable
from the socket.
♦ Remove any rings, wristwatch and other metallic
objects you may be wearing.
♦ If the replacement battery kit is damaged in any way or
shows any signs of leaking, please contact your dealer
immediately.
♦ Recycle or dispose of the used battery appropriately.
Never dispose of batteries by burning. The batteries
might explode.
i
Note:
If you are not qualified to renew the batteries,
do not try to open the battery cover. Leave this
work to qualified personnel.
The following 3 pictures show the basic steps for changing the
battery system. First remove the screw on the underside of the
front panel and pull the front panel forwards away from the
unit.
32
EN
Once you have lifted off the actual front panel (which you can
put down on top of the unit as shown – never disconnect the
flat-ribbon cable) next remove the internal battery cover.
Now slowly pull the two battery blocks out forwards until you
can access the cable plug connections. First disconnect the
negative terminal then the positive terminal (avoid allowing
these connectors to touch one another or the housing) and
then remove the battery system from the housing.
Only install batteries of the same type when renewing the
battery system!
Installation is the same procedure in reverse. Check the
polarity is correct when connecting! (First connect the
positive terminal, then the negative terminal – plug in the
contacts quickly and firmly!). Dispose of the old battery system
in an environmentally friendly manner!
33
8
Storage and Disposal
Storage
Long storage times without charging or
discharging the battery at regular intervals may
lead to permanent damage of the battery.
If the battery is stored at room temperature (20° C to 30° C) it
will automatically discharge at a rate of 3-6% per month due to
internal reactions. Storing the battery at temperatures above
room temperature should be avoided. A high storage
temperature also means a higher rate of battery degradation.
Batteries that are stored at room temperature should be
recharged every six months to maintain their full capacity and
service life.
i
Connect PROTECT A. to the mains before
putting it into storage, in order to make sure that
the battery is fully charged.
The charging time should be at least 6 hours.
Disposal
In the interest of environmental protection and recycling,
please dispose of the individual system components in
accordance with the regulations and legal guidelines when
permanently taking the system out of operation.
34
EN
9
List of Terms
9.1
Technical Terminology
AVR
Automatic Voltage Regulation
Automatic voltage regulation against mains
voltage deviations
DC/DC booster
Circuit technology for increasing a DC voltage
to a higher voltage level
EPO
Emergency Power Off
Device for emergency shutdown
PFC
Power Factor Correction
Circuit technology for minimising system
disturbances (particularly important when
connecting non-linear loads)
Appliance protection
Term from overvoltage technology
Classic mains overvoltage protection consists
of a lightning surge arrester (Class B),
overvoltage protection (Class C) and, finally,
what is referred to as appliance protection
(Class D) – see also
http://www.phoenixcontact.de (“TRABTECH”
topic) for example
Class D
See appliance protection
LED
Light Emitting Diode
Electronic semi-conductor component,
commonly referred to as an LED, used for optic
signalling.
SNMP
Simple Network Management Protocol
A protocol encountered frequently in networks
for managing / handling components
VFD
Output Voltage and Frequency Dependent from
mains supply
The UPS output is dependent on mains voltage
and frequency fluctuations. Earlier designation:
OFFLINE
VI
Output Voltage Independent from mains supply
The UPS output is dependent on mains
frequency fluctuations, but the mains voltage is
prepared by electronic / passive voltage control
units. Earlier designation: LINE-INTERACTIVE
VFI
Output Voltage and Frequency Independent
from mains supply
The UPS output is independent from mains
voltage and frequency fluctuations. Earlier
designation: ONLINE
35
Guarantee Certificate
Type: …….……………….…......................................................
Unit
number:…….……………….…....................................................
Date of
purchase:…….……………….….................................................
Dealer stamp / signature
Errors and changes excepted.
AEG Power Solutions GmbH
Emil-Siepmann-Straße 32
59581 Warstein-Belecke
Germany
Operating instructions
BAL 8000024071 EN
36
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