Dell | Server Console Switch | User`s guide | Dell Server Console Switch User`s guide

Dell™ 2161DS-2/4161DS
Remote Console Switch
Remote Console Switch
Software User’s Guide
2161DS-2/4161 Remote Console Switch
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m
Notes and Cautions
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
___________________
Information in this document is subject to change without notice.
© 2005 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Avocent is a registered trademark of Avocent Corporation. OSCAR is a registered trademark of Avocent Corporation
or its affiliates. Dell, Dell OpenManage, and the DELL logo are trademarks of Dell Inc.; Microsoft, Windows, and Windows NT are registered
trademarks of Microsoft Corporation; Intel and Pentium are registered trademarks of Intel Corporation; Red Hat is a registered trademark of
Red Hat, Inc.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Model 2161DS-2/4161DS Console Switch
July 2005
Contents
1
Product Overview
About the Remote Console Switch Software .
Features and Benefits
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Easy to Install and Configure . . . . . . . . . .
Powerful Customization Capabilities . . . . . .
Extensive Remote Console Switch Management
Interoperability with Avocent Products . . . . .
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Installation
Getting Started
Installing the Remote Console Switch Software
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Basic Operation
Launching the Remote Console Switch Software
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Navigating the Remote Console Switch Software
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Viewing Your System in the Explorer
Explorer Window Features. . . . .
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Remote Console Switch Quick Setup Checklist
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Adding a Remote Console Switch or Avocent Remote
Console Switch . . . . . . . . . . . . . . . . . .
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Accessing Your Remote Console Switch
Accessing and Managing Your Servers
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Interacting With the Server Being Viewed . . .
Adjusting the Viewer . . . . . . . . . . . . .
Adjusting the Viewer Window . . . . . . . . .
Adjusting the Viewer Resolution . . . . . . . .
Adjusting the Video Quality . . . . . . . . . .
Minimizing Remote Video Session Discoloration
Improving Screen Background Color Display . .
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Contents
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Setting Mouse Scaling . . . . . . . . . . . . . . .
Minimizing Mouse Trailing . . . . . . . . . . . . . .
Improving Mouse Performance . . . . . . . . . . .
Reducing Mouse Cursor Flickering . . . . . . . . . .
Viewing Multiple Servers Using the Scan Mode . . .
Scanning Your Servers . . . . . . . . . . . . . . .
Thumbnail View Status Indicators . . . . . . . . . .
Navigating the Thumbnail Viewer . . . . . . . . . .
Using Macros to Send Keystrokes to the Server . . .
Creating New Macros . . . . . . . . . . . . . . . .
Grouping Macros . . . . . . . . . . . . . . . . . .
Session Options General Tab . . . . . . . . . . . .
Screen Capturing . . . . . . . . . . . . . . . . . .
Preemption . . . . . . . . . . . . . . . . . . . . .
Preemption of Remote User by a Remote Administrator
Preemption of a Local User/Remote Administrator by a
Remote Administrator . . . . . . . . . . . . . . . .
Connection Sharing . . . . . . . . . . . . . . . . .
Changing Server Properties . . . . . . . . . . . . .
Accessing a Server via a Browser Window . . . . . .
Organizing Your System
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Modifying the Selected View on Startup
Changing the Default Browser . . . . .
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Managing Your Local Databases
Saving a Database
Exporting a Database
Loading a Database .
Contents
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Customizing the Explorer Window
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Modifying Custom Field Names . . . . . . .
Assigning a Unit to a Site, Location, or Folder .
Deleting and Renaming .
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Managing Your Remote Console Switch
The Management Panel
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Viewing and Configuring Remote Console Switch Parameters
Changing Global Network and Session Parameters .
Setting Up User Accounts . . . . . . . . . . . . .
Locking and Unlocking User Accounts . . . . . . .
Viewing the SIPs and Avocent AVRIQs . . . . . . .
Enabling and Configuring SNMP . . . . . . . . . .
Enabling Individual SNMP traps . . . . . . . . . .
Viewing and Resynchronizing Server Connections .
Resynchronizing the Server Listing . . . . . . . . .
Modifying a Server Name . . . . . . . . . . . . .
Viewing and Configuring Tiered Switch Connections
Adding and Modifying Tiered Switch Connections .
Viewing Remote Console Switch Version Information
Hardware Subcategory
SIPs Subcategory . . .
Resetting a SIP . . . .
Upgrading Firmware
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Controlling User Status .
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Rebooting Your System .
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Managing Remote Console Switch Configuration Files .
Managing User Databases
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Changing Remote Console Switch Properties
Changing DirectDraw Support
(Windows Operating Systems Only) .
Contents
5
A Appendix A: Updating the Remote Console Switch Software
B Appendix B: Keyboard and Mouse Shortcuts
C Appendix C: Ports Used by Console Switch Software
Index
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Contents
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1
Product Overview
About the Remote Console Switch Software
The Dell™ Remote Console Switch Software is a cross-platform management application that
allows you to view and control the Dell 2161DS-2/4161DS Remote Console Switch and all
attached servers. The cross-platform design ensures compatibility with most popular operating
systems and hardware platforms. The Remote Console Switch Software provides secure switchbased authentication, data transfers, and username/password storage. Each switch handles
authentication and access control individually for more decentralized system control.
The Remote Console Switch Software utilizes Explorer-like navigation with an intuitive splitscreen interface, providing you with a single point of access for your entire system. From here,
you can manage your existing switches, install a new switch or launch a video session to a system
server. Built-in groupings such as Servers, Sites, and Folders provide an easy way to select the
units to view. Powerful search and sort capabilities allow you to easily find any unit.
Features and Benefits
Easy to Install and Configure
The Remote Console Switch Software is designed for easy installation and operation. Autodiscovery of managed switches enables you to install new units in minutes. Wizard-based
installation and online help simplify initial system configuration. The intuitive graphical
interface makes managing and updating switches simple and straightforward.
Powerful Customization Capabilities
Tailor the Remote Console Switch Software to fit your specific system needs. Take advantage of
built-in groups or create your own. Customize unit and field names, icons, and macros for
maximum flexibility and convenience. Using names that are meaningful to you makes it easy to
quickly find any system unit.
Product Overview
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Extensive Remote Console Switch Management
The Remote Console Switch Software allows you to add and manage multiple switches in one
system. Once a new switch is installed, you can configure switch parameters, control and
preempt user video sessions, and execute numerous control functions, such as rebooting and
upgrading your switch. From the intuitive Management Panel (MP), you can enable Simple
Network Management Protocol (SNMP) traps, configure servers and tiered switches, as well as
manage user databases.
The Remote Console Switch Software is designed to be compatible with the Dell
OpenManage™ IT Assistant Event Viewer, allowing system administrators to consolidate system
event reports.
Interoperability with Avocent Products
The Remote Console Switch Software can also be used to manage Avocent® A1000R and
A2000R Remote Console Switches allowing increased flexibility in the management of systems.
In addition, the Remote Console Switch Software includes support for Avocent IQ Modules
(AVRIQ’s), expanding the range of server types that can be managed. The addition of support
for Avocent AVRIQ’s means that the following connections are now supported:
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PS/2 (Dell Server Interface Pod (SIP) and Avocent AVRIQ)
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USB (Dell SIP and Avocent AVRIQ)
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Serial (Avocent AVRIQ)
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Sun (Avocent AVRIQ)
NOTE: Dell SIPs are not supported on Avocent A1000R and A2000R Remote Console Switches.
8
Product Overview
2
Installation
Getting Started
Before installing your Dell™ Remote Console Switch Software, refer to the following lists to
ensure that you have all the items that shipped with your software as well as all other items
necessary for proper installation.
Supplied with the Remote Console Switch Software
Your Dell 2161DS-2/4161DS Console Switch package contains the following items:
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Dell Remote Console Switch User Documentation and Remote Console Switch
Software CD
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Remote Console Switch Software User's Guide (on CD)
•
Remote Console Switch Installation Instructions
•
Download Instructions
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Safety Booklet
Supported Operating Systems
The Remote Console Switch Software is supported on the following operating systems:
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Microsoft® Windows® 2000 Workstation Service Pack 4
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Microsoft Windows 2000 Server Service Pack 4
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Microsoft Windows XP (Home and Professional) Service Pack 2
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Microsoft Windows Server 2003 Service Pack 1
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Red Hat Enterprise Linux 3.0 WS
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Red Hat Enterprise Linux 4.0 WS
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SuSE Linux Enterprise Server 8
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SuSE Linux Enterprise Server 9
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SuSE Linux 9.2
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SuSE Linux 9.3
Installation
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System Hardware Configuration Requirements
The following list contains the hardware configuration requirements for running the Remote
Console Switch Software on the supported operating systems. Configurations with less than the
recommended requirements are not supported.
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500 MHz Intel® Pentium® III
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256 MB of RAM
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10 or 100BaseT NIC (100 recommended)
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XGA Video with graphics accelerator
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Desktop size must be a minimum of 800 x 600
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Color palette must be a minimum of 65,536 (16-bit) colors
Supported Browsers
The Remote Console Switch Software is supported with the following browsers:
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Microsoft Internet Explorer 5.0 or higher
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Netscape Navigator 6.0 or higher
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Mozilla 1.4 or higher
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Firefox 1.0 or higher
Installing the Remote Console Switch Software
The Remote Console Switch Software can be installed on Windows 2000, Windows 2003
Server, Windows XP and Linux platforms. Follow these instructions to install Remote Console
Switch Software on the desired platform.
To install on Windows 2000, 2003, or XP:
1
Insert the Remote Console Switch Software CD-ROM into your CD-ROM drive. If
AutoPlay is supported and enabled, the setup program will start automatically.
-orIf your system does not support AutoPlay, set the default drive to your CD-ROM drive
letter and execute the following command to start the install program (replace drive with
your CD-ROM drive letter):
drive:\WIN32\SETUP.EXE.
2
10
Follow the on-screen instructions.
Installation
To install on Linux:
1
Insert the Remote Console Switch Software CD-ROM into your CD-ROM drive.
2
If AutoMount is supported and enabled, proceed to step 3.
-orIf your system does not support AutoMount:
Mount the CD-ROM volume by executing the following command:
mount -t iso9660 -ro mode=0555 <device> <mount point>
Replace device with the name of the CD-ROM on your machine and mount point with the
name of the desired mount point. For example, to mount a CD-ROM which is the second
IDE unit on /mnt, execute the command:
mount -t iso9660 -ro mode=0555 /dev/hdb /mnt
3
At the command line, execute the following command to change the working directory to
the mount point:
cd /mnt
4
Execute the following command to start the install program:
sh ./linux/setup.bin
Follow the on-screen instructions.
Installation
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Installation
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3
Basic Operation
Launching the Remote Console Switch Software
To launch the Dell™ Remote Console Switch Software on all Microsoft® Windows® systems:
Select Start - Programs - Dell Remote Console Switch Software. Remote Console Switch
Software will launch.
To launch the Remote Console Switch Software on Linux:
From the application folder (/usr/lib/Dell_Remote_Console_Switch_Software by default), enter
the following command:
./Dell_Remote_Console_Switch_Software
-orFrom (/user/bin), enter the following link:
./Dell_Remote_Console_Switch_Software
-orIf the product was installed in a directory other than the default, then execute the following
command from a shell:
<path>/Dell_Remote_Console_Switch_Software
-orIf a desktop shortcut was created on installation, double-click the shortcut.
The Remote Console Switch Software will launch.
Navigating the Remote Console Switch Software
The Remote Console Switch Software consists of several components: the Remote Console
Switch Software Explorer (Explorer), the Video Session Viewer (Viewer), and the Management
Panel (MP). Once you launch Remote Console Switch Software, the Explorer window appears.
The Explorer window allows you to view, access, manage, and create custom groupings for all
the supported units in your data center.
When you select a server, you can click the Connect Video task button in the Explorer to
launch the Viewer. This component allows you to control the keyboard, monitor, and mouse
functions of individual servers. For more information, see “Accessing and Managing Your
Servers” on page 24.
Basic Operation
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When you select a Remote Console Switch, you can click the Manage Remote Console Switch
task button in the Explorer to launch the MP. This component enables you to control each
individual Remote Console Switch. For more information, see “Managing Your Remote Console
Switch” on page 57.
Viewing Your System in the Explorer
The Explorer is divided into several panes: the View Selector tabs, the Group Selector pane, and
the Unit Selector pane. The content of these panes will change based on the type of unit
selected or the task you wish to complete. Figure 3-1 highlights these navigation features.
Click one of the View Selector tabs to view your system organized by categories: Remote
Console Switches, Servers, Sites or Folders. The Explorer's default display is user-configurable.
You can have it automatically open to any one of these four tabs. For more information, see
“Customizing the Explorer Window” on page 54. If you do not customize the default display,
the Explorer will open to the Server view once you have added your first Remote Console
Switch.
Explorer Window Features
Figure 3-1.
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Explorer Window
A
Menu bar: Allows you to access many of the features in the Remote Console Switch
Software.
B
View Selector tabs: Contains four View Selector tabs for choosing the Explorer view.
Basic Operation
C
Group Selector pane: Contains a tree view representing the groups that are available
for the current View Selector tab. The selected group controls what is displayed in the
Unit Selector pane when the Remote Console Switches, Sites or Folder tabs are
selected.
D
Status bar: Displays the number of units shown in the Unit list.
E
Unit Selector pane: Contains the Search bar, Unit list, and Task buttons appropriate
for the selected view or group.
F
Search bar: Allows you to search the database based on the text entered in the search
box.
G
Unit list: Displays a Unit list of units contained in the currently selected group, or the
results of the search executed from the Search bar.
H
Task buttons: Contains buttons representing tasks that can be executed. Some buttons
are dynamic based on the type of unit(s) selected in the Unit list while other buttons
are fixed and always present.
Remote Console Switch Quick Setup Checklist
The following list is an overview of the steps you will follow to set up and configure your Remote
Console Switch system. Each of these steps is explained in detail in separate topics throughout
the Remote Console Switch Hardware and OSCAR® User’s Guide and Remote Console Switch
Software User's Guide.
NOTE: The Remote Console Switch Software can be used to manage Avocent® A1000R and A2000R
Remote Console Switches. Therefore, all procedures outlined in this document refer to both Remote
Console Switch and Avocent Remote Console Switches. Exceptions are noted where applicable.
NOTE: Please ensure that all your Remote Console Switches have been upgraded to the most recent
version of the firmware. For information on upgrading Remote Console Switch firmware see “Upgrading
Firmware” on page 73.
To set up the Remote Console Switch: (See the Remote Console Switch Hardware and
OSCAR® User's Guide)
1
Adjust mouse acceleration on each server to Slow or None.
2
Install the Remote Console Switch hardware, connect a Server Interface Pod (SIP) or
Avocent® AVRIQ to each server or tiered switch. Connect each SIP or Avocent AVRIQ to
the Remote Console Switch with CAT 5 cabling and connect the keyboard, monitor, and
mouse connectors to the analog port of the Remote Console Switch.
3
Connect a terminal to the configuration (serial) port on the back panel of the Remote
Console Switch and set up network configuration (set network speed and address type).
The IP address can be set here or from the Remote Console Switch Software. Dell
recommends using a static IP address for ease of configuration.
Basic Operation
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4
Using the local port configuration, input all server names via the On-Screen Configuration
and Activity Reporting interface (OSCAR®).
NOTE: For 2161DS-2 and 4161DS Console Switches, names can be modified from the Servers category
or the MP. For more information, see “Modifying a Server Name” on page 69.
To set up the Remote Console Switch Software: (See the Installation section of this guide.)
1
Install the Remote Console Switch Software on each client workstation.
2
From one client workstation, launch the Remote Console Switch Software.
3
Click the New Remote Console Switch task button to add the new switch to the Remote
Console Switch Software database. If you configured the IP address as described above,
select Yes, the product already has an IP address, otherwise select No, the product does
not have an IP address. Remote Console Switch Software will find the Remote Console
Switch and all SIPs attached to it. These names display in the Explorer.
NOTE: In addition to adding and managing Dell Remote Console Switches using the Remote Console
Switch Software, you can also add and manage Avocent® A1000R and A2000R switches.
4
Set properties and group servers as desired into locations, sites or folders through the
Explorer.
5
Create user accounts through the MP.
6
Once one client workstation is set up, select File - Database - Save to save a copy of the
database with all the settings.
7
From the second client workstation, click File - Database - Load and browse to find the file
you have saved. Select the file and click Load.
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9
10
If the local user (via OSCAR®) adds, deletes or renames any SIPs after you have loaded
this file, you can resynchronize your local database with OSCAR® by clicking the Manage
Remote Console Switch task button and clicking the Resync button under the Settings Server tab.
To control an attached server select it, in the Explorer, and click the Connect Video task
button to launch a server session in the Viewer.
Adjust the resolution (select View - Manual Scale) and quality (select Tools - Manual
Video Adjust) of the server video in the Viewer.
Adding a Remote Console Switch or Avocent Remote Console
Switch
In addition to the Dell Remote Console Switch, the Remote Console Switch Software can also
be used to manage Avocent® A1000R and A2000R Remote Console Switches. Therefore, as part
of the process of adding a Remote Console Switch to your Remote Console Switch Software
database, you will be prompted to select the vendor and product type for the switch you want
to add.
16
Basic Operation
Before you can access a unit through the Remote Console Switch, you must add it to the
Remote Console Switch Software database. Once a Remote Console Switch or Avocent Remote
Console Switch is added, it appears in the Unit list. You may either manually add or discover a
Remote Console Switch.
To add a new Remote Console Switch with an assigned IP address:
1
Select File - New - Remote Console Switch from the Explorer menu.
-orClick the New Remote Console Switch task button. The New Remote Console Switch
Wizard appears.
2
Click Next to continue. The Product Type dialog box appears and prompts you to select
the Remote Console Switch vendor and product.
Figure 3-2.
3
Product Type Dialog Box
Select a Vendor. For each vendor, the supported product names appear in the Product list.
Select a product.
NOTE: In Figure 3-3, a 2161DS Console Switch has been selected. Each dialog box in the New Remote
Console Switch Wizard indicates the type of switch you have selected from the Product list.
4
Click Next.
5
You are prompted to indicate whether the Remote Console Switch has an assigned IP
address or not. Click Yes and then click Next.
6
The Locate window appears. Type the IP address and click Next.
Basic Operation
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Figure 3-3.
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Locate Digital Dialog Box
7
The Remote Console Switch Software searches for the indicated unit as well as all the
powered SIPs, Avocent AVRIQ’s, and server names you associated with it in OSCAR®, if
any. If you want to search for unpowered SIPs or Avocent AVRIQs, you can access the
Resync feature under the Servers category in the MP and click to enable the Include
Offline SIPs check box. For more information, see “Viewing and Resynchronizing Server
Connections” on page 67.
8
Click Next.
9
The Configure Tiered Switches dialog box appears if the Remote Console Switch Software
detects an attached legacy switch. This dialog box contains a list of all SIP Electronic ID
numbers (EIDs) retrieved from the Remote Console Switch and the tiered switches to
which they are connected, if any. When this dialog box first displays, all the switches will
be set to None. Switches detected will have an icon next to the drop-down list.
a
The Existing Tiered Switches field contains a list of all the current switches defined in
the database. Click Add, Modify, or Delete to alter the list.
b
Associate the appropriate switch from the drop-down lists for each SIP or Avocent
AVRIQ that has a switch attached.
Basic Operation
Figure 3-4.
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Configure Tiered Switches Dialog Box
When you reach the final page of the Remote Console Switch Wizard, click Finish to exit
and return to the main window. Your Remote Console Switch should now appear in the
Unit Selector pane.
To add a new Remote Console Switch that does not have an assigned IP address:
1
Select File - New - Remote Console Switch from the Explorer menu.
-orClick the New Remote Console Switch task button. The New Remote Console Switch
wizard appears.
2
Click Next to continue. The Product Type dialog box appears and prompts you to select
the Remote Console Switch vendor and product.
Basic Operation
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Figure 3-5.
Product Type Dialog Box
3
Select a Vendor. For each vendor, the supported product names appear in the Product list.
Select a product and click Next.
4
You are prompted to indicate if the Remote Console Switch has an assigned IP address.
Click No and then click Next.
5
The Network Address window appears. Type the IP address, subnet mask, and gateway you
wish to assign to the unit and click Next.
NOTE: The 2161DS Console Switch supports BootP (Bootstrap Protocol) and static IP addressing. Dell
recommends that IP addresses be reserved for each unit and that they remain static while the 2161DS
Console Switch units are connected to the network. The 2161DS Console Switch does not support
dynamic IP address assignment or BootP emulation through DHCP. DHCP is supported for both 2161DS-2
and 4161DS appliances.
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6
The Select Remote Console Switch window appears, prompting you to select the unit to
add from the list of new Remote Console Switches that were found. Select the product and
then click Next.
7
The Configuring Remote Console Switch window appears to indicate whether the IP
information was successfully configured. If the configuration was successful the Remote
Console Switch Software will search for the new Remote Console Switch as well as all SIPs,
AVRIQs, and server names associated with it. Click Next.
Basic Operation
8
The Configure Tiered Switches dialog box appears if the Remote Console Switch Software
detects an attached legacy switch. This dialog box contains a list of all SIP and Avocent
AVRIQ EIDs retrieved from the Remote Console Switch and the tiered switches to which
they are connected, if any.
a
The Existing Tiered Switches field contains a list of all the current switches defined in
the database. You may add to, delete or modify the list.
b
Associate the appropriate switch from the drop-down lists for each SIP that has a
switch attached.
Figure 3-6.
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Configure Tiered Switches Dialog Box
When complete, click Finish to exit the Wizard and return to the main window. Your
Remote Console Switch should now be in the Unit Selector pane.
To discover a Remote Console Switch:
1
Select Tools - Discover from the Explorer menu. The Discover Wizard appears. Click Next
to continue.
2
The Address Range page appears. Type the range of IP addresses you wish to search on the
network in the To and From boxes. Use the IP address dot notation xxx.xxx.xxx.xxx. Click
Next to continue.
3
The Searching Network progress bar appears. Progress text indicates how many addresses
have been probed from the total number specified by the range and the number of Remote
Console Switches or Avocent Remote Console Switches found. If one or more new Remote
Console Switches or Avocent Remote Console Switches are discovered, the Wizard shows
the Select Remote Console Switches to Add page. From this page, you can choose the
Remote Console Switches to add to the local database.
-or-
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If no new Remote Console Switches were found (or if you clicked Stop), the Wizard will
show the No New Remote Console Switches Found page and you will need to add the
switch manually. For more information, see the previous procedure.
4
Click the Remote Console Switch(es) you wish to add and click the Add (>) button to
move the selection to the Remote Console Switches to Add list.
Figure 3-7.
Select Remote Console Switches to Add Dialog Box
5
Repeat step 4 for all Remote Console Switches you wish to add. Click Next to continue.
6
The Adding Remote Console Switches progress bar appears while the new switches are
being added. Once all of the selected switches have been added to the local database, the
Discover Wizard Completed page appears. Click Finish to exit the Wizard and return to
the main window. Your new switches should now be in the Unit Selector pane.
7
If one or more switches could not be added to the local database for any reason (including
if you clicked Stop during the add process), the Discover Wizard Not All Remote Console
Switches Added page appears. This page will list all of the switches that you selected and
the status for each. The status will indicate if a Remote Console Switch was added to the
local database and if not, why the process failed. Click Done when you are finished
reviewing the list.
NOTE: If a Remote Console Switch already exists in the database with the same IP address as a
discovered unit, then the discovered switch will be ignored and will not display on the next Wizard page.
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Basic Operation
Accessing Your Remote Console Switch
When you click the Remote Console Switches tab, you will see a list of the switches currently
defined in the local database. To access a Remote Console Switch, you must first log into it by
typing a username and password. The default username is Admin (case sensitive) with no
password. Once you have logged in to a particular Remote Console Switch, the Remote Console
Switch Software will cache the username and password in memory for the duration of the Remote
Console Switch Software session.
NOTE: You can clear the login credentials an re-login under another username and password by
selecting Tools - Clear Login Credentials.
Figure 3-8.
Remote Console Switch View Tab Selected
To log into a Remote Console Switch:
1
Click the Remote Console Switches tab in the Explorer.
2
Double-click a Remote Console Switch in the Unit Selector pane.
-orSelect a Remote Console Switch from the Unit Selector pane, and click the Manage
Remote Console Switch task button.
-orRight-click on a Remote Console Switch in the Unit Selector pane. A pop-up menu
appears. Select Manage Remote Console Switch.
-orClick a Remote Console Switch in the Unit Selector pane and press <Enter>.
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3
A login prompt appears. Type your username and password. If this is the first time you have
accessed the Remote Console Switch or you have not assigned a username and password,
type the default username, Admin (case sensitive), with no password.
4
Click OK to access the Remote Console Switch. This launches the MP. For more
information about the MP, see “Managing Your Remote Console Switch” on page 57.
-orClick Cancel to exit without logging in.
To search for a Remote Console Switch in the system:
1
Click the Remote Console Switch tab and insert your cursor in the search text box.
2
Type the search information. This can be the Remote Console Switch name or any
information you have entered in the other Unit Selector list headings such as Type or
Location or IP Address.
3
Click the Search button. The results appear in the Unit list.
4
Review the results of your search.
-orClick the Clear Results button to display the entire list again.
To auto search by typing in the Unit list:
1
Click the Remote Console Switch tab.
2
Type the first few characters of a Remote Console Switch name. The highlight will move to
the first Remote Console Switch beginning with those characters. If you pause for a second
or more between letters, the function will reset itself and you can begin to type the first few
characters of the next Remote Console Switch.
Accessing and Managing Your Servers
The Servers tab displays a list of servers defined in the database. The Group Selector pane
appears displaying a tree view containing all of the unique server types that are defined in the
database. The Group Selector pane only appears if two or more server types are defined. You can
either click All Servers or click on a folder to view all the servers of a particular type. When you
select a server and click the Connect Video task button, the Viewer launches. The Viewer allows
you full keyboard, monitor and mouse control over a server.
You can also scan through a customized list of servers by enabling individual servers to appear in
the Thumbnail Viewer. This view contains a series of thumbnail frames, each containing a
small, scaled, non-interactive version of a server's screen image. For more information, see
“Viewing Multiple Servers Using the Scan Mode” on page 35.
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Basic Operation
Figure 3-9.
Server View Tab Selected
To access a server:
1
Click the Servers tab in the Explorer.
2
Select a server to access in the Unit Selector pane.
3
Click the Connect Video task button.
-orRight-click on the server. A pop-up menu appears. Select Connect Video.
-orDouble-click the server name.
-orPress <Enter>. The Viewer launches in a new window.
To search for a server in the system:
1
Click the Servers tab and insert your cursor in the search text box.
2
Type the search information. This can be the server name or any information you have
entered in the other Unit Selector list headings such as Type or Location.
3
Click the Search button. The results appear in the Unit list.
4
Review the results of your search.
-orClick the Clear Results button to display the entire list again.
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To auto search by typing in the Unit list:
1
Click the Servers tab.
2
Type the first few characters of a server name. The highlight will move to the first server
beginning with those characters. If you pause for a second or more between letters, the
function will reset itself and you can begin to type the first few characters of the next
server.
Interacting With the Server Being Viewed
Once you have connected to a server, you will see the desktop window of the server on your
screen. This opens in a separate window. You will see two cursors, the local cursor and the
server’s cursor. You may need to align these if they do not move together or adjust the video if
they seem to jump about. From this window, you will be able to access all the normal functions
of this server as if you were sitting right in front of it. You may also perform Viewer-specific tasks
such as sending special macro commands to the server.
Viewer Window Features
Figure 3-10.
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Viewer Window
A
Menu bar: Access many of the features in the Viewer.
B
Accessed server desktop: Interact with your server through this window.
Basic Operation
Viewer Menu bar
Figure 3-11.
Viewer Menu Bar
A
Thumbtack: Click to lock the menu bar in place. This prevents the menu bar from
hiding once you have moved the mouse cursor away from the menu bar.
B
Menu Options: The menus provides access to functions available through the Viewer.
C
Toolbar Buttons: You may add up to 10 buttons to the tool bar. These buttons allow
you to provide easy access to defined functions and keyboard macros. By default, the
Align Local Cursor, Refresh Image, and Single Cursor Mode buttons are displayed.
D
Connection Status Indicator: The connection status indicator indicates how the user
is connected to the appliance for this server. For more information see “Connection
Sharing” on page 44.
Connection Status Indicator
Sharing Mode
Exclusive Mode
Active Connection (normal, nonsharing, non-exclusive session)
Active Sharing (Primary User)
Active Sharing (Secondary User)
Passive Sharing
Stealth Mode
Adjusting the Viewer
You can adjust the Viewer settings to match your requirements. This includes adjustment of the
video resolution, toolbar settings, and keyboard macro settings.
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Adjusting the Viewer Tool bar
You may add up to 10 buttons to the toolbar. These buttons allow you to provide easy access to
defined function and keyboard macros. By default, the Align Local Cursor, Refresh Image, and
Single Cursor Mode buttons are displayed.
To add buttons to the toolbar:
1
From the Tools menu, choose Session Options. The Session Options toolbar is displayed.
2
Click the Toolbar tab.
3
Click to select the items you want to add to the Viewer toolbar.
4
Click OK to accept the changes and return to the Viewer main window.
Figure 3-12.
Session Options Dialog Box - Toolbar Tab
Setting the Toolbar Hide Delay Time
Unless the Thumbtack button has been clicked, the toolbar will disappear when you remove the
mouse cursor. You can change the interval between the removal of the mouse cursor and the
disappearance of the toolbar by adjusting the Toolbar Hide Delay time.
To change the Toolbar Hide Delay time:
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1
From the Tools menu, choose Session Options. The Session Options toolbar is displayed.
2
Click the Toolbar tab.
3
In the Toolbar Hide Delay field, type the number of seconds for which you want the
toolbar to display, after the mouse cursor is removed.
- or Using the Up and Down button, click to increase or decrease the number of seconds for
which you want the toolbar to display, after the mouse cursor is removed.
4
Click OK to accept the change you have made and return to the Viewer main window.
Basic Operation
Expanding and Refreshing Your Viewer
By default, there are three buttons that display on the Viewer toolbar that allow you to adjust
the Viewer display. The first button allows you to set the Viewer to Single Cursor Mode. This
allows you to use the mouse in the Viewer as if it was the mouse on the server. When the Viewer
is set to Single Cursor mode the local cursor is not displayed.
NOTE: Single Cursor mode operates on Windows platforms only.
The second button allows you to align the mouse cursors, the third allows you to refresh the
video.
Figure 3-13.
Viewer Toolbar- Display Adjustment Buttons
To set the Viewer to Single Cursor mode:
In the Viewer toolbar, click the Single Cursor Mode button.
To align the mouse cursors:
Click the Align Local Cursor button on the Viewer toolbar. The local cursor will align with the
cursor on the remote server.
To refresh the screen:
Click the Refresh Image button on the Viewer toolbar.
-orFrom the Viewer menu, select View - Refresh. The digitized video image will be completely
regenerated.
To enter full screen mode:
Click the Maximize button in the top right-hand corner of the Viewer.
-orFrom the Viewer menu, select View - Full Screen. The desktop window will disappear and only
the accessed server desktop will be visible. The screen will be resized up to a maximum of
1024x768. If the desktop has a higher resolution, then a black background will surround the full
screen image. The floating toolbar will appear.
To exit full screen mode:
Press <Esc> to exit full screen mode and return to the desktop window.
Adjusting the Viewer Window
You can adjust both the size and quality of the server’s Viewer. You can also expand your Viewer
to fit the entire screen or refresh the view at any time.
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Adjusting the Viewer Resolution
If Auto Scale is enabled, the Remote Console Switch Software automatically adjusts the display
when the Viewer window size changes during a session. When you access a channel using
sharing, the display is adjusted to match the input resolution selected by the primary user of
that channel. This prevents the primary user's display from being affected. If the resolution
changes any time during a session, the display is adjusted automatically.
When Full Scale is selected, the Viewer adjusts to the screen resolution of the server and sets
the screen size accordingly, up to a maximum resolution of 1024 x 768.
To adjust the size of the Viewer window:
From the menu bar, select View - Scaling - Auto Scale to allow the server image to be scaled
automatically.
or
From the menu bar, select View - Scaling - Full Scale
or
Select a screen resolution from the Scaling sub-menu.
Figure 3-14.
Viewer Scaling
Adjusting the Video Quality
The Viewer offers both automatic and manual video adjustment capability. Generally, the
Automatic Video Adjustment will optimize the video for the best possible view. However, you
may wish to alter the video for your specific needs. Use the slider bar for large adjustments and
the Plus (+) and Minus (-) buttons are designed for fine-tuning adjustments.
Adjusting Color Depth
NOTE: The Color command may only be used by the primary user. The command is not available to nonprimary users who are sharing the session.
NOTE: If Background Refresh is enabled from the Session Options dialog, the color depth will be set
automatically to Best Color Available and cannot be changed.
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Basic Operation
The Color sub-menu allows you to set the color depths at which the digital image can be
compressed. The 2161DS-2 and 4161DS Remote Console Switches support the Dambrackas
Video Compression (DVC) algorithm, which enables the Remote Console Switch Software
users to adjust the number of viewable colors in a remote session window. You may choose to
display more colors for the best fidelity, or fewer colors to reduce the volume of data transferred
on the network.
The Viewer window can be viewed using the Best Color Available (slower updates), Best
Compression (fastest updates), a combination of Best Color and Best Compression or in
Grayscale.
The color depths of individual ports and channels can be specified by selecting the View - Color
command in a Remote Session window. These settings are saved individually per port and
channel.
To set the color depth:
From the View menu, choose Color and select a color depth from the Color sub-menu.
To manually adjust the video quality of the Viewer window:
1
Select Tools - Manual Video Adjust. The Manual Video Adjust dialog box appears.
2
Click the icon for the feature you wish to adjust.
3
Move the slider bar or click the Minus (-) or Plus (+) buttons to adjust the parameter for
each icon pressed. The adjustments will display immediately in the Viewer window.
4
When finished, click Close to exit the Manual Video Adjust dialog box.
Manual Video Adjust Dialog Box Options
Figure 3-15.
Manual Video Adjust Dialog Box
A
Image Capture Width
B
Pixel Sampling Fine Adjust
C
Image Capture Horizontal Position
D
Image Capture Vertical Position
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E
Contrast
F
Brightness
G
Noise Threshold
H
Priority Threshold
I
Automatic Video Adjustment
J
Refresh Image
K
Adjustment bar
L
Video Test Pattern
M Help button
N
Performance Monitor
O
Close box
Minimizing Remote Video Session Discoloration
When establishing remote video sessions, pixel discolorations may occur due to network
conditions. This condition occurs most often with a solid color background. This condition is
minimized by using a black background. If a color background is used, a small number of pixels
on the screen will be discolored or white.
To minimize remote video pixel discoloration:
1
On the client system, launch the Remote Console Switch Software.
2
From the Management screen, go to Tools - Manual Video Adjust.
3
Choose contrast or brightness.
4
Incrementally, adjust the contrast and brightness until the image quality improves.
5
A noise threshold setting is also available under Tools - Manual Video Adjust for fine
incremental adjustments.
NOTE: Reducing the noise threshold to zero causes constant video refresh, high network usage and a
flickering video. Dell recommends that the noise threshold be set to the highest level that allows efficient
system performance, while still being able to recover pixel colors over which the mouse cursor travels.
NOTE: When adjusting the noise threshold, use the slider bar for large adjustments and the Plus (+) and
Minus (-) buttons at the ends of the slider bar for fine-tuning.
Improving Screen Background Color Display
You may experience inconsistent color display when viewing target servers where photographic
images or color-intense gradient backgrounds have been selected. We recommend that you
select a solid color display background via the operating system for optimal display quality and
performance.
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Adjusting the Mouse
The Viewer allows you to select between five different mouse cursor options, set up mouse
scaling and resynchronize your mouse should it no longer track properly. Dell recommends
turning off the local cursor by setting the Local Cursor option to None. This will leave only one
cursor on the screen, the remote cursor, and will simplify navigation.
Figure 3-16.
Viewer Mouse Session Options dialog box
Setting Mouse Scaling
You can choose between three preset mouse scaling options or set your own custom scaling. The
three preset settings are: Default (1:1), High (2:1) or Low (1:2). In a 1:1 scaling ratio, every
mouse movement on the desktop window will send an equivalent mouse movement to the
server. In a 2:1 scaling, the same mouse movement will send a 2X mouse movement. In a 1:2
scaling, the value will be 1/2X.
To set custom mouse scaling:
1
Select Tools - Session Options. The Session Options dialog box appears.
2
Click the Mouse tab.
3
Click the Custom radio button. The X and Y fields become enabled.
4
Type the mouse scaling values you wish in the X and Y fields. For every mouse input, the
mouse movements are multiplied by the respective X and Y scaling factors. Valid input
ranges are 0.25 to 3.00.
Basic Operation
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Minimizing Mouse Trailing
During a remote video session, as the mouse moves on the screen, some pixels will remain
discolored. This condition is referred to as mouse trailing, and is due to varying levels of network
and other noise in different environments. To minimize mouse trailing, you may need to reduce
the Noise Threshold in the Manual Video Adjust dialog box.
To reduce the Noise Threshold:
1
Select Tools - Manual Video Adjust. The Manual Video Adjust dialog box appears.
2
Click the Noise Adjust Threshold icon for the feature you wish to adjust.
3
Using the mouse, move the slider bar to the center of the scale, and then down to zero.
4
Use the Plus (+) and Minus (-) buttons at the end of the slider bar to fine-adjust the noise
threshold to just above zero.
NOTE: Leaving the noise threshold at zero triggers constant video refresh, resulting in high network
usage and a flickering video. It is recommended that the noise threshold be set at the highest level that
allows efficient system performance, while still being able to recover pixel colors that the mouse cursor
travels over.
NOTE: When adjusting the noise threshold, the slider bar is used for large adjustments and the Plus (+)
and Minus (-) buttons at either end of the slider bar for fine-tuning.
Improving Mouse Performance
If you are experiencing slow mouse response during a remote video session, you may want to
deactivate the mouse acceleration in the operating system of the target server.
Microsoft Windows 2000 Default Mouse Drivers:
1
Select Start - Settings - Control Panel.
2
Double-click the Mouse icon.
3
Click on the Motion tab.
4
Adjust mouse speed to the exact midpoint of the slider bar.
5
Click OK. Use the Align Local Cursor/Mouse button in the Viewer to resynchronize the
mouse.
Microsoft Windows XP and Server 2003 Default Mouse Drivers:
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1
Select Start - Settings - Control Panel.
2
Double-click the Mouse icon.
3
Click on the Pointer Options tab.
4
Adjust mouse speed to the exact midpoint of the slider bar.
5
In the Acceleration setting, select the Off radio button.
6
Click OK. Use the Align Local Cursor/Mouse button in the Viewer to resynchronize the
mouse.
Basic Operation
Intellipoint Drivers (Only for Windows based Operating Systems):
1
Select Start - Settings - Control Panel.
2
Double-click the Mouse icon.
3
Cycle through the tabs until the pointer speed slider is displayed.
4
Adjust the mouse speed to the exact midpoint of the slider bar.
5
Click the Advanced button.
6
Click the Acceleration check box to turn off acceleration.
7
Click OK. Use the Align Local Cursor/Mouse button in the Viewer to resynchronize the
mouse.
Red Hat Linux:
1
Select the Mouse settings from the Desktop Controls.
2
Set Acceleration to 1.0.
3
Apply the changes and use the Align Local Cursor/Mouse button in the Viewer to
resynchronize the mouse.
Reducing Mouse Cursor Flickering
If the video driver on the Remote Console Switch Software client machine does not support
DirectDraw and the DirectDraw option in the Remote Console Switch Software has been
activated, the mouse cursor will flicker on the screen. The Remote Console Switch Software
factory default has DirectDraw disabled. If the video driver on the client system supports
DirectDraw and the additional performance is desired, follow the instructions below to enable
DirectDraw.
To enable or disable DirectDraw:
1
In the Explorer window, select Tools - Options.
2
Click to enable or disable the DirectDraw check box.
3
Click OK.
4
Restart the Remote Console Switch Software.
Viewing Multiple Servers Using the Scan Mode
The Viewer allows you to simultaneously view multiple servers through the Thumbnail Viewer
of the Scan mode. This view contains a series of thumbnail frames, each containing a small,
scaled, non-interactive version of a server's screen image. The server name displays below each
thumbnail as well as the status indicator.
Basic Operation
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Scanning Your Servers
Using the Thumbnail Viewer, you can set up a scan sequence of up to 16 servers to monitor your
servers. The scan mode moves from one thumbnail image to the next, logging into a server and
displaying an updated server image for a user-specified length of time (View Time Per Server),
before logging out of that server and moving on to the next thumbnail image. You can also
specify a scan delay between thumbnails (Time Between Servers). During the delay, you will see
the last thumbnail image for all servers in the scan sequence, though you won't be logged into
any servers.
An indicator light at the bottom of each frame displays the status of the server. The default
thumbnail size is based on the number of servers in the scan list.
Figure 3-17.
Viewer - Thumbnail Viewer
Scan mode is a lower priority than an active connection. If you have an interactive session with a
server, that server will be skipped in the scan sequence and the scan mode will proceed to the
next server. No login error messages will appear. Once the interactive session is closed, then the
thumbnail will be included in the scan sequence again. If another user has an active connection
to a server, the server will be skipped and a red “X” will be displayed in the indicator light below
the frame.
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Basic Operation
Figure 3-18.
Viewer - Scanning Servers
To access the Scan mode:
1
Select the Servers, Sites or Folders tab.
2
Select two or more servers in the Unit Selector pane by pressing the <Shift> key.
-orPress the <Ctrl> key. The Scan Mode task button appears.
3
Click the Scan Mode task button. The Thumbnail Viewer window appears.
Thumbnail View Status Indicators
The green LED indicates that a server is currently being scanned. The red X indicates that the
last scan of the server was not successful. The scan may have failed due to a credential or path
failure (the server path on the Remote Console Switch was not available), or because of some
other reason. When the mouse pointer is placed on the red X a tool tip appears and indicates
the reason for the failure.
Setting up your Scanning Preferences
To set scan preferences:
1
From the Thumbnail Viewer, select Options - Preferences. The Preferences dialog box appears.
2
Enter the time each thumbnail will be active during the scan (10 to 60 seconds) in the
View Time Per Server box.
3
Enter the length of time the scan stops between each server (5 to 60 seconds) in the Time
Between Servers box.
4
Click OK.
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Navigating the Thumbnail Viewer
When you highlight an individual thumbnail frame and select the Thumbnail menu, you can
launch an interactive session to that server, add that server to the scan sequence or set the login
credentials for that server. The Options menu allows you to access scanning preferences as well
as pause the scan and set the thumbnail size for all servers.
To launch a server Video session:
1
Select a server thumbnail.
2
From the Thumbnail Viewer, select Thumbnail - [server name] - View Interactive Session.
-orRight-click a server thumbnail and select View Interactive Session. That server's video will
be launched in an interactive Viewer window.
To enable or disable a server in the scan sequence:
1
Select a server thumbnail.
2
From the Thumbnail Viewer, select Thumbnail - [server name] - Enable.
-orRight-click a server thumbnail and select Enable. That server will be included/excluded in
the server thumbnail scan sequence.
NOTE: The Enable menu item state can be toggled from checked (enabled) to unchecked (disabled)
each time it is selected.
NOTE: If a server is being accessed by a user, the Enable menu will be disabled for that server
thumbnail.
To pause or restart a scan sequence:
1
From the Thumbnail Viewer, select Options - Pause Scan. The scan sequence will pause at
the current thumbnail if the Thumbnail Viewer has a scan in progress or will restart the
scan if currently paused.
To change the thumbnail size:
1
From the Thumbnail Viewer, select Options - Thumbnail Size.
2
Select the desired thumbnail size from the menu.
Using Macros to Send Keystrokes to the Server
The Macros menu in the Viewer allows you an easy way to send multiple keystrokes to the
server. The Viewer provides a list of default keystroke selections. However, you may set up your
own macros by using the Configure option at the bottom of the Macros drop-down list as well
as change the set that displays by default.
To send keystrokes to the server:
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Basic Operation
Click the Macro menu in the Viewer and choose the name of the macro containing the
keystrokes you wish to send to the server. Figure 3-19 shows the default macros that ship with
the Remote Console Switch Software. If you do not see the name of the macro you wish, select
Configure > Macros to access the Macros dialog box. Here you can create, modify, delete and
copy macros.
Figure 3-19.
Viewer Macro Menu Expanded
To change the default Macro group:
1
Select Macros - Configure - Macro Groups in the Viewer. The Macro Groups dialog box
appears.
2
Select Windows or Sun from the Defined Groups list.
3
Click to select the Display on Menu check box.
4
Click Close.
Creating New Macros
You can create custom macro keystrokes as well as modify and delete existing macros through
the Macros dialog box.
To create a new macro:
1
Select Macros - Configure - Create from the Viewer. The Macro dialog box appears.
Basic Operation
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Figure 3-20.
2
Click Create. The Create Macro dialog box appears.
Figure 3-21.
40
Viewer Macros dialog box
Create Macro dialog box
3
Type the name of the macro in the Macro Name field.
4
Select the keyboard layout from the Keyboard Type list.
5
Select the icon that will appear to denote the macro from the Macro Icon list.
6
Using the on-screen keyboard, type the keystrokes you wish to send in the Keystrokes field.
7
Click OK to accept the macro and return to the Macros dialog box.
-orClick Reset to erase all the keystrokes entered in the Keystrokes box.
Basic Operation
Grouping Macros
The Macro Groups dialog box allows you to arrange macros into logical groups. Macro groups
for Windows and Sun are already predefined. However, you can alter these groups or create an
entirely new group. You can also rename and delete groups that have been previously created.
To create a macro group:
1
Select Macros - Configure - Macro Groups from the Viewer. The Macro Groups dialog
box appears.
2
Click Create. The Create Macro Group dialog box is displayed.
Figure 3-22.
3
Viewer Create Macro Group Dialog Box
Type a name. Click OK to save the name and return to the Macro Groups dialog box. A
tab with the new name appears.
To add macros to an existing group:
1
Select Macros - Configure - Macro Groups. The Macro Groups dialog box is displayed.
2
Click to select a pre-defined macro group and click Edit. The Edit Macro Group dialog
box is displayed.
3
Click on the macro you wish to add from the Macros Available pane on the left side of the
dialog box. Click the Add button. The macro appears in the Macros in Group box. Use the
Move Up and Move Down buttons to move the macro up or down.
4
Repeat step 3 until all the macros you grouped appear in the Macros In Group box.
5
Click OK to accept the macro group and return to the Macros dialog box.
-orClick Cancel to leave this dialog box without saving changes.
Basic Operation
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Session Options General Tab
The General tab in the Session Options dialog box allows you to control the Keyboard
Passthrough option in non-full screen mode, the Menu Activation Keystroke and the
Background Refresh selection.
The Keyboard Pass-through check box allows you to specify whether Keyboard Pass-through
mode is enabled, or not. The Keyboard Pass-through option is not selected by default.
Figure 3-23.
Session Options - General Tab
The Menu Activation Keystroke list allows you to select a keystroke that activates the toolbar.
The Background Refresh check box allows you to specify whether background refreshing occurs.
When this option is selected the Viewer is sent a constant stream of data from the device
whether or not a change has occurred on the device.
Screen Capturing
The Viewer allows you to capture the contents of the screen and to save it to a file or to copy it
to the clipboard.
To capture a screen as a file:
1
In the Viewer, choose File - Capture to File. The Save dialog is displayed.
2
Browse to the location where you want to save the file.
3
In the File Name field, type a file name and click Save.
To copy a screen to the clipboard:
In the Viewer, choose File - Capture to Clipboard. The image is saved to the clipboard and can
be pasted into a document or image editing application.
NOTE: The Capture to Clipboard function is not available in Linux.
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Basic Operation
Preemption
Preemption provides a means for users with sufficient privilege to take control of a server from
another user with lesser or equal privilege.
NOTE: No time period will be displayed in cases where the server being viewed is attached to an
Avocent A1000R or Avocent A2000R.
NOTE: All users sharing the connection that is being preempted will be warned, but only the primary
user will be able to reject the preemption (if allowed).
Table 3-1 outlines the preemption scenarios and detailed scenarios in which preemption
requests can be rejected.
Table 3-1.
Preemption Scenarios
Current User
Preempted by
Preemption can be rejected
Remote User
Local User
No
Remote User
Remote Administrator
No
Remote User
Remote Console Switch Administrator No
Remote Console Switch
Administrator
Local User
Remote Console Switch
Administrator
Remote Console Switch Administrator Yes
Remote Administrator
Local User
No
Remote Administrator
Remote Administrator
Yes
Remote Administrator
Remote Console Switch Administrator No
Local User
Remote Administrator
Local User
Remote Console Switch Administrator Yes
Yes
Yes
Preemption of Remote User by a Remote Administrator
If a remote administrator attempts to access a server that is being accessed by a remote user, a
message appears asking that the administrator waits while the user is informed that they will be
preempted. The remote user cannot reject the preemption request and will be disconnected.
The time period given before disconnection is defined by the Video session preemption timeout
setting in the Session dialog box. For information, see “Changing Global Network and Session
Parameters” on page 58.
NOTE: No time period will be displayed in cases where the server being viewed is attached to an
Avocent A1000R or Avocent A2000R.
Basic Operation
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Preemption of a Local User/Remote Administrator by a Remote Administrator
If an administrator attempts to access a server that is being accessed by the local user or by
another remote administrator with equal privileges, the currently connected user can accept or
reject the preemption request. A message appears asking the connected local user or remote
administrator whether they want to accept the preemption request. If the preemption request is
rejected a message appears informing the remote administrator that their request has been
rejected and that they cannot access the server.
NOTE: If the server being viewed is attached to an Avocent A1000R or A2000R the user is not given the
option to accept or reject preemption.
NOTE: In scenarios where a preemption request can be rejected, the Session Preemption Request
dialog box will appear. This dialog allows you to accept the preemption request by clicking the Accept
button or to reject the preemption request by clicking the Reject button or by closing the dialog box.
Connection Sharing
Connection sharing allows multiple users to interact with a target device at the same time.
When you are a primary user, you may be notified by a dialog box that another user would like to
share your connection. You may select Yes to accept sharing, No to reject sharing, or click the
Passive Share box to allow the new user to share without having any control over the connection.
When you attempt to open a video session with a device that is already being viewed by another
user, you are notified that the device is already being viewed. Depending on the configuration of
sharing settings, you may be offered the option to share or preempt the video session. You may
also be offered the option to open a stealth video session.
NOTE: Stealth video sessions are passive Video sessions, where the primary user is not aware of the
presence of the secondary user. The ability to open a stealth video session is governed by the privilege of
the user. If a user can preempt another user, they can also open a Stealth video session.
Access to the device is governed by the nature of the current user’s connection to the device.
There are two types of Video Session users: a Primary user and up to 11 simultaneous Secondary
users (a single 2161DS-2 or 4161DS appliance supports up to 12 simultaneous sessions across all
attached servers). Only the Primary user can accept or reject preemption requests for all users
sharing a connection. The Primary user also maintains control of video parameters and the
display resolution of the Video session.
Secondary users may be either Active users who have the ability to input mouse and keyboard
data, or Passive users who may not input mouse and keyboard data.
If Automatic Sharing is enabled on the Remote Console Switch, Secondary Users do not need
the permission of the Primary User to join the session.
If a Primary user leaves the session then the oldest Secondary user with Active user privileges
will become the Primary user. If there are no Secondary users with Active user privileges sharing
the session when the Primary user leaves the session, then the session will be closed.
For more information about configuring connection sharing, see “Changing Global Network
and Session Parameters” on page 58.
44
Basic Operation
Exclusive Mode
Exclusive Mode allows you to have exclusive control of a Video session. When in Exclusive
Mode, no other user can share the session (except in Stealth mode). If other users are sharing
the session when you select Exclusive Mode, you are warned that selecting Exclusive Mode will
cause the other users to become disconnected from the session.
NOTE: Only the Primary user can request an Exclusive session. If other users are sharing at the time
Exclusive Mode is requested, they are disconnected, regardless of the Primary users access level.
To open a Video session in Exclusive mode:
In the Viewer, choose Tools - Exclusive Mode.
Changing Server Properties
You can alter individual server properties from the Properties dialog box including General,
Network, Information, and Connections. The General tab allows you to change the server
name, server type and the icon that will be used to display the server in the Remote Console
Switch Software. You may also assign the server to a site, location or folder. The Network tab lets
you set a browser URL for that server if you want to launch a browser to the server’s web server
instead of launching a Viewer session. The Information tab allows you to enter information
about the server including a server description, contact information and any comments you
might wish to add. Lastly, the Connections tab displays the physical connection path that is used
to access this server and the connection type, such as video.
NOTE: You can also change the properties of your Remote Console Switch. For more information, see
“Changing Remote Console Switch Properties” on page 79.
To change server properties:
1
Click the Server tab and then select an individual server in the Unit Selector list.
2
Select View - Properties from the Explorer menu.
-orClick the Properties task button.
-orRight-click the server and select Properties. The Properties dialog box appears.
Basic Operation
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Figure 3-24.
46
Server General Properties tab
3
Type the name of the server. Duplicate names are not allowed.
4
(Optional) Select the server type. If the selection is not in the drop-down list, type the
name of the new server type in the text field. Once entered, the option becomes available
in the drop-down list for future assignment.
5
Select the icon to display for the unit.
6
(Optional) Assign a server to a site, department or location. If an option is not in the dropdown list, type the name of the new assignment in the text field. Once entered, the option
becomes available in the drop-down list for a future assignment.
7
(Optional) Click the Network tab and type the URL you want to use when establishing a
browser connection to the server. If the field contains a value, then the Browser button
appears in the task bar allowing you to launch the browser to that specified URL.
Basic Operation
Figure 3-25.
8
Server Network Properties Tab
(Optional) Click the Information tab and type a description of the unit. You can enter any
information in the following fields.
a
In the Description field, enter 0 to 128 characters.
b
In the Contact field, enter 0 to 128 characters.
c
In the Contact Phone Number field, enter 0 to 64 characters.
d
In the Comments field, enter 0 to 256 characters.
e
Server Information Properties Tab.
Basic Operation
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9
10
Click on the Connections tab to view the connections of the server. Connections
properties are available only for servers and are read-only. The display indicates the physical
connection path that is used to access this device and the connection type, such as video.
When finished, click OK to save the new settings.
-orClick Cancel to exit without saving the new settings.
Accessing a Server via a Browser Window
You can configure your system to open a server connection in a browser window. You must first
select a server and define a URL in the Properties dialog box. Then, when you select the server,
the Browse task button appears. You can select the browser to use in the Explorer’s Options
dialog box.
To launch the server URL in a browser window:
1
Select a server in the Unit Selector pane.
2
If you have defined a URL for this server in the Properties dialog box, the Browse task
button appears. Click the Browse task button. The URL you identified will launch in a
browser window.
Organizing Your System
The Sites and Folders view tabs allow you to organize and manage your Remote Console
Switches and servers by custom groups. Site organization is based on where your servers are
located and refers to the column headings Site and Department, which can be customized to
suit your needs. See “Modifying Custom Field Names” on page 50. Folders are a way to create a
customized organizational system for individual servers. For example, you might want to create
a folder for critical servers or for remote servers.
You may change the order and sorting of the Unit Selector list by clicking in the column header.
An upward-pointing arrow in a column header indicates that the list is sorted by that field name
in ascending order. A downward-pointing arrow indicates the list is sorted by that field name in
descending order.
You can customize the column headings. Figure 3-26 and Figure 3-27 show examples of how you
might use the default field name values. You may change them to fit your own organization.
Figure 3-28 shows an example of customized field names.
48
Basic Operation
Figure 3-26.
Sites View Tab Selected
Figure 3-27.
Folders View Tab Selected
Basic Operation
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Modifying Custom Field Names
Custom field names allow you to change the Site, Department, and Location column heading
names that appear in the Group and Unit Selector panes. This allows you to group Remote
Console Switches and servers in ways that are meaningful to you. The Department field is a
subset of Site. If you customize these field names, you should keep this hierarchy in mind.
Figure 3-28.
Example of Modified Custom Fields
To modify a custom field label:
1
Select Tools - Options from the Explorer menu. The Options dialog box appears.
Figure 3-29.
50
Options Dialog Box - Custom Field Labels
2
Select the field label you wish to modify and click the Modify button. The Modify
Custom Field Label dialog box appears.
3
Type the singular and plural versions of the field label. The length can be from 1 to 32
characters. A blank value is not allowed. Spaces are permitted in the middle but leading
and trailing spaces are not allowed.
4
Click OK to save the new field label.
-orClick Cancel to exit without saving changes.
Basic Operation
To create a new site, department or location:
1
Select View - Properties from the Explorer menu.
-orClick the Properties task button. The Properties dialog box appears.
2
Click the General tab and select the drop-down list for Site, Department or Location. If a
name is not in the drop-down list, type the name you want in the text field. The name can
be from 1 to 32 characters long. Names are not case sensitive and can consist of any
combination of characters entered from the keyboard. Spaces are permitted in the middle
but leading and trailing spaces are not allowed. Duplicate names are not allowed.
3
Click OK. The new site, department or location appears in the Group Selector pane.
To create a new folder:
1
Select the Folders View Selector tab.
2
Click the Folders node and select File - New - Folder.
-orRight-click the Folders node and select New Folder. The New Folder dialog box appears.
3
Type a name for the folder from 1 to 32 characters long. Folder names are not case sensitive
and can consist of any combination of characters entered from the keyboard. Spaces are
permitted in the middle but leading and trailing spaces are not allowed. Duplicate folder
names are not allowed at the same level but are allowed across different levels.
4
Click OK. The new folder appears in the Group Selector pane.
Assigning a Unit to a Site, Location, or Folder
You can assign a Remote Console Switch or server to a Site, Department, Location or Folder.
This menu item is only enabled when a single Remote Console Switch or server is selected in
the Unit Selector pane. These custom targets are defined in the General Properties dialog box.
To assign a unit to a site, location or folder:
1
Select a unit in the Unit Selector pane.
2
Select Edit - Assign from the Explorer menu.
-orClick the Assign To task button.
-orRight-click a unit and select Assign To. The Assign To dialog box appears.
Basic Operation
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Figure 3-30.
Assign To Dialog Box
3
Select the site, location, or folder category from the drop-down list.
4
Select the target from the list of available targets to which the unit can be assigned within
the chosen category. This could be empty if no site, location or folder has been defined in
the local database.
5
Click OK to save the assignment.
-orClick Cancel to exit without saving changes.
To drag and drop a unit into a site, department, location or folder:
1
Click and hold on a unit in the Unit list. Drag the item to the node in the tree view of the
Group Selector pane. Release the mouse button. The item now appears in the Unit list
when you click that node.
NOTE: A unit cannot be moved to All Departments, All Units or the root Sites node. Units can only be
moved one at a time.
Deleting and Renaming
The delete function is context-sensitive based on what is currently selected in the Group and
Unit Selector panes. When you select and delete a unit in the Unit list, the unit is removed
from the local database. When you select and delete an item in the tree view of the Group
Selector pane, you will delete Server Types, Sites, Departments, and Folders. However, none of
the actions result in units being deleted from the local database.
The rename function is also context-sensitive. You can select and rename a Remote Console
Switch or a server from the Unit list. You can select and rename server types, sites, departments,
and folder names in the tree view of the Group Selector pane.
NOTE: If you delete or rename a server through the Remote Console Switch Software, the OSCAR®
server list at the Console Switch becomes out of date. Re-synchronizing will not work in this instance.
Servers should be deleted or renamed from OSCAR® and then re-synchronized in the Remote Console
Switch Software.
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Basic Operation
To delete a Remote Console Switch or server:
1
Select the unit(s) you wish to delete from the Unit Selector pane.
2
Select Edit - Delete.
-orPress the <Del> key on your keyboard. A dialog box appears confirming the number of
units to be deleted. If you are deleting a Remote Console Switch, the dialog box includes a
Delete Associated Servers check box. Click to enable/disable the check box as desired.
3
Click Yes to confirm the deletion. Additional message prompts may appear depending on
your configuration. Respond as appropriate. The Remote Console Switch or server is
deleted.
-orClick No to cancel.
To delete a server type, site, department or folder:
1
Select the server type, site, department or folder you wish to delete from the Group
Selector pane.
2
Select Edit - Delete.
-orPress the <Del> key on your keyboard. A dialog box appears confirming the number of
units that will be affected by this deletion.
3
Click Yes to confirm the deletion. Additional message prompts may appear depending on
your configuration. Respond as appropriate. The element is deleted.
-orClick No to cancel.
To rename a unit, site, department or folder:
1
In the Group Selector pane, click on the server, site, department or folder you wish to
rename.
2
Select Edit - Rename. The Rename dialog box appears.
3
Type a name from 1 to 32 characters long. Names are not case sensitive and can consist of
any combination of characters entered from the keyboard. Spaces are permitted in the
middle but leading and trailing spaces are not allowed. Duplicate names are not allowed,
with two exceptions: department names can be duplicated across different sites and folder
names can be duplicated across different levels.
4
Click OK to save the new name.
-orClick Cancel to exit without saving changes.
Basic Operation
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Customizing the Explorer Window
The Explorer window can be resized at any time. Each time you launch the application, the
Explorer window opens to its default size and location. You can manually resize the window
while the application is running, but the information is not saved. The next time Explorer is
started, it will come up in its default size and location.
A split-pane divider that runs from top to bottom separates the Group Selector pane and the
Unit Selector pane. You can move the divider left and right to change the viewing area of the
Group Selector pane and the Unit Selector pane. Each time Explorer is started the divider will
appear in its default location. See “Appendix B: Keyboard and Mouse Shortcuts” on page 85 for
divider pane and tree view control mouse and keyboard shortcuts.
Modifying the Selected View on Startup
When Default is checked under the Selected view on startup option, the Explorer will
determine which view to display. If you have one or more servers defined, the Servers tab will
appear by default. If you do not, the Remote Console Switches tab will appear.
When Default is unchecked, the Explorer will display the view selected in the drop-down list
shown below the check box. The drop-down list contains the following values: Remote Console
Switches, Servers, Sites, and Folders. The drop-down list is only enabled when the check box is
disabled.
To modify the selected view on startup:
1
Select Tools - Options from the Explorer menu. The Options dialog box appears.
2
Select Remote Console Switches, Servers, Sites or Folders from the drop-down list.
3
Click OK to save the new startup view.
-orClick Cancel to exit without saving changes.
Changing the Default Browser
You can specify which browser launches when viewing a server URL in a browser window. You
have the option of using the default browser for your system, or you can select a specific browser
to launch for that server.
To change the default browser:
54
1
Select Tools - Options from the Explorer menu. The Options dialog box appears.
2
Click to disable the Launch Default Browser check box. The Browse button is enabled.
3
Click the Browse button and navigate to the browser.
4
Click OK to save the new browser selection.
-orClick Cancel to exit without saving changes.
Basic Operation
Managing Your Local Databases
Each client workstation running the Remote Console Switch Software contains a local database
that records the information that you enter about your units. If you have multiple client
workstations, you may wish to configure one station and then save a copy of this database and
load it into the other stations to avoid having to reconfigure each station. You might also wish to
export the database for use in another application.
Saving a Database
The Remote Console Switch Software allows you to save a copy of the local database. The saved
database can then be loaded back to the same computer where it was created, or it can be loaded
onto another client workstation. The saved database is compressed into a single Zip file.
While the database is being saved, no other activity is allowed. All other windows including
Video Session windows and MP windows must be closed. If other windows are open, a message
will appear prompting you to either continue and close all open windows or quit and cancel the
database save process.
To save a database:
1
Select File - Database - Save. The Database Save dialog box appears.
Figure 3-31.
Database Save Dialog Box
2
Select a database to save.
3
Type a file name and browse to a location to save the file.
4
Click Save. A progress bar appears during the save. When finished, a message appears
indicating that the save was successful and you are returned to the main window.
Basic Operation
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Exporting a Database
This function allows you to export fields from the local database to an ASCII Comma Separated
Value file (CSV) or Tab Separated Value file (TSV). The following database fields will be exported.
Remote Console Switch Flag
Type
Name
Address
Custom Field 1
Custom Field 2
Custom Field 3
Description
Contact Name
Contact Phone #
Comments Browser URL
NOTE: The Address field only applies to Remote Console Switches and the Browser URL field only
applies to servers. In the exported file, the Address field data will be empty for servers and the Browser
URL field data will be empty for Remote Console Switches.
The first line of the exported file contains the column names for the field data. Each additional
line contains the field data for a Remote Console Switch or server. The file will contain one line
for each Remote Console Switch and server defined in the local database.
To export a database:
1
Select File - Database - Export from the Explorer menu. The Database Export dialog box
appears.
2
Type a file name and navigate to the location where you wish to save the exported file.
3
Select the type of export format you wish from the Files of Type drop-down list.
4
Click Export. A progress bar appears during the export. When finished, a message appears
indicating that the export was successful and you are returned to the main window.
Loading a Database
This function allows you to load a database that was previously saved. While the database is
being loaded, no other activity is allowed. All other windows including Video Session windows
and Management Panel windows must be closed. If other windows are open, a message appears
prompting you to either continue and close all open windows or quit and cancel the database
save process.
To load a database:
56
1
Select File - Database - Load from the Explorer menu. The Database Load dialog box appears.
2
Browse to select the database you wish to load.
3
Click Load. A progress bar appears during the load. When finished, a message appears
indicating that the load was successful and you are returned to the main window.
Basic Operation
4
Managing Your Remote Console Switch
The Management Panel
Once you have installed a new Remote Console Switch, you have the ability to view and
configure unit parameters, determine who has access and control rights, view and control
currently active video sessions and execute a variety of control functions such as rebooting and
upgrading your Remote Console Switch. This is accomplished through the Management Panel
(MP). The MP has three tabs: Settings, Status, and Tools.
NOTE: The Dell Remote Console Switch Software can be used to manage Avocent® A1000R and A2000R
Remote Console Switches. Therefore, all procedures outlined in this document refer to both Remote
Console Switch and Avocent Remote Console Switches. Exceptions are noted where applicable.
To access the MP:
1
Click the Remote Console Switches tab in the Explorer.
2
Double-click a Remote Console Switch from the Unit Selector pane.
-orSelect a Remote Console Switch from the Unit Selector pane, and then click the Manage
Remote Console Switch task button.
-orRight-click a Remote Console Switch in the Unit Selector pane. A pop-up menu appears.
Select Manage Remote Console Switch.
-orClick a Remote Console Switch in the Unit Selector pane and press <Enter>. A password
prompt appears.
3
Type your username and password and click OK. The MP dialog box appears.
Managing Your Remote Console Switch
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Figure 4-1.
Management Panel Dialog Box
Viewing and Configuring Remote Console Switch Parameters
The Settings tab allows you to display an expandable list of categories covering a wide range of
parameters for your Remote Console Switch. When a category is selected from the list, the
parameters associated with the category will first be read from the unit, the database or both.
You will then be able to modify those parameters and send the changes securely back to the
Remote Console Switch.
Changing Global Network and Session Parameters
The Global category allows you to view the product type, serial number, and language setting for
the Remote Console Switch. If you select the Network sub-category, you will be able to change
the network settings including the IP address, Subnet Mask, Gateway and LAN speed. The
Network panel also allows you to enable or disable DHCP for connections on which DHCP is
supported.
The Sessions sub-category allows you to apply controls to your video sessions.
By enabling the Video session timeout option, you allow the Remote Console Switch to close
an inactive video session after a specified number of minutes. The Video session preemption
time out option allows you to specify the time (5 - 120 seconds) for which a preemption warning
message appears before a video session is preempted. For more information about preemption,
see “Preemption” on page 43. If this option is not enabled, preemption occurs without warning.
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Managing Your Remote Console Switch
The Encryption Levels option allows you to specify the type of encryption to be used for video,
keyboard, and mouse sessions. You can select multiple methods when a new client connection is
requested. The Remote Console Switch negotiates for the highest enabled encryption method.
The Connection Sharing options indicate which sharing options are enabled. Enable Share
Mode, Automatic Sharing, Exclusive Connections, and Stealth Connections all appear
checked when the particular option is enabled. Automatic Sharing, Exclusive Connections and
Stealth Connections are enabled only when Enabled Share Mode is selected. For more
information, see “Connection Sharing” on page 44.
The Input Control Timeout option controls the time period allowed for between inputs from
an active session before another session gains control. The values range from 1 to 50 tenths of a
second and the option is only available if Share Mode is selected.
NOTE: Changes you make to session parameters affect future connection requests only, and not
existing connections.
Figure 4-2.
Global Sessions Dialog Box - 2161DS-2 Console Switch
NOTE: Preemption timeout, Video Encryption or Connection Sharing settings cannot be configured for
Avocent A1000R and A2000R Remote Console Switches.
Managing Your Remote Console Switch
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Setting Up User Accounts
When you select the Users category for the first time, the MP will retrieve and display a list of
usernames and current access levels from the Remote Console Switch. You can add, modify or
delete users in this listing. You can assign three access levels: User, Administrator, and Remote
Console Switch Administrator. The User access level allows you to assign individual server
access rights to a user.
Users can become locked out by the Security Lock-out feature if they try to enter an invalid
password five consecutive times. You can configure Security Lock-out settings as well as unlock
any user through the Users category.
Table 4-1. User Access Level Rights
Operations
Remote Console
Administrator
Switch Administrator
User
Preemption
All
Equal and lesser
No
Configure network & global settings
Yes
(security mode, time-out, Simple
Network Management Protocol (SNMP))
No
No
Reboot
Yes
No
No
FLASH upgrade
Yes
No
No
Administer User Accounts
Yes
Yes
No
Monitor server status
Yes
Yes
No
Target Device Access
Yes
Yes
Assigned by Admin
NOTE: Preemptions listed in Table 4-1 only apply to Remote Clients. They do not apply to users
accessing the server locally.
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Managing Your Remote Console Switch
Figure 4-3.
Users Dialog Box
To add or modify a user:
1
Click the Users category in the left column of the MP.
2
Click the Add button on the right side of the window to add a new user. The Add User
dialog box appears.
-orSelect a user and click the Modify button to modify a current user. The Modify User
dialog box appears.
Figure 4-4.
Add User Dialog Box
3
Type the username and password you wish to assign to the user and then verify the
password by typing it in the Verify Password field.
4
Select the appropriate access level you wish for this user from the drop-down list. If you
select the User option, the Access Rights button becomes active.
Managing Your Remote Console Switch
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a
Figure 4-5.
5
Click the Access Rights button to select individual servers for that user. The User
Access Rights dialog box appears.
User Access Rights Dialog Box
b
Select a server in the left column for which this user should have access rights. Click
Add.
c
Select a server in the right column from which you wish to remove the user’s access
rights. Click the Remove button.
d
Repeat steps a and b until the right column represents the appropriate server access for
this user, and then click OK.
Click OK to save the settings and return to the main MP window.
To change the user password:
1
Select the Users category in the left column in the MP.
2
Select one user from the list and click the Modify button. The Modify User dialog
appears.
3
Type the password for that user in the Password box and then repeat the password in the
Verify Password box. The password must be between 5 and 16 characters long and contain
both alpha and numeric characters of both upper and lower case.
4
Click OK to return to the MP.
5
Click Apply or OK to send the updated password to the appliance.
To delete a user:
62
1
Click the Users category in the left column of the MP and then select the user(s) you wish
to delete.
2
Click the Delete button on the right side of the MP Users window. A confirmation window
appears.
3
Click Yes to confirm the deletion.
-orClick No to exit the window without deleting the user.
Managing Your Remote Console Switch
Locking and Unlocking User Accounts
If a user enters an invalid password five consecutive times, the Security Lock-Out feature will
temporarily disable that account. If a user attempts to log in again, the software client
application displays an appropriate error message.
NOTE: All accounts (user, administrator, and remote console switch administrator) are subject to this
lock-out policy.
A remote console switch administrator can specify the number of hours (1 to 99) that accounts
will remain locked. When Enable Lock-outs is unchecked, the security lock-out feature will be
disabled and no users will be locked out.
If an account becomes locked, it will remain locked until the duration time has elapsed, the
remote console switch is power-cycled or an administrator unlocks the account via the MP. An
Administrator may unlock only user accounts, whereas a Remote Console Switch Administrator
may unlock any type of account.
To unlock an account:
1
Select the Users category in the MP.
2
Select the user to unlock.
3
Click the Unlock button. The lock icon next to the username will disappear.
4
Click OK or Apply. This allows the user to log in again.
-orClick Cancel to exit without saving.
To specify the length of time a user account remains locked:
1
Click the Users category in the MP.
2
Click to enable the Enable Lock-outs check box.
3
Type the number of hours that a user will be locked out (1 to 99).
To disable the Security Lockout feature:
1
Select the Users category in the MP.
2
Click the Enable Lock-outs check box. The Duration field is disabled.
NOTE: Disabling Security Lock-out will have no affect on users that are already locked out.
Viewing the SIPs and Avocent AVRIQs
The Server Interface Pods (SIPs) category lets you view the SIPs and Avocent AVRIQs in your
system, their port and Electronic ID number (EID) as well as the computer type and keyboard
layout.
You can also view the SIP status. A green circle indicates that the SIP is online. A yellow circle
indicates the SIP is being upgraded and a red X indicates that the SIP is offline. To clear offline
SIPs click Clear Offline and click OK when prompted.
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The Language button displays the Language dialog, in which you can set language and keyboard
parameters for all the Sun/USB SIPs of the whole appliance.
NOTE: The Clear Offline button is not displayed when managing Avocent A1000R and A2000R Remote
Console Switches.
NOTE: It is not possible to clear Offline SIPs or Avocent AVRIQs that are attached to a tiered analog
Console Switch.
NOTE: This operation will clear all offline SIPs on the Remote Console Switch, including those
associated with any powered down Servers.
NOTE: User access rights will also be updated to remove the Servers associated with the cleared offline
SIPs.
Figure 4-6.
SIPs Dialog Box - 2161DS-2 Console Switch
NOTE: The Remote Console Switch supports Avocent AVRIQs as well as Dell SIPs. Therefore, although
Dell SIPs are available with PS/2 and USB connections, the addition of Avocent AVRIQs provides support
for Sun and Serial connections.
NOTE: To determine if an item identified as PS2 or USB is a Dell SIP or an Avocent AVRIQ, access the
SIPs Versions panel. For more information see “SIPs Subcategory” on page 71.
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Managing Your Remote Console Switch
Enabling and Configuring SNMP
SNMP is a protocol used to communicate management information between network
management applications and Remote Console Switches. Other SNMP managers can
communicate with your Remote Console Switch by accessing MIB-II and the public portion of
the enterprise MIB. When you select the SNMP category for the first time, the MP will retrieve
the SNMP parameters from the unit.
In this dialog box, you can enter system information and community strings. You may also
designate which stations can manage the Remote Console Switch as well as receive SNMP traps
from the switch. For more information on traps, see “Enabling Individual SNMP traps” on
page 66 in this chapter. If you check Enable SNMP, the unit will respond to SNMP requests over
UDP port 161.
NOTE: The MP does not use standard SNMP to control switches and therefore does not use UDP
port 161. The MP uses a secure, proprietary protocol to communicate with the Remote Console Switches
over a different network port. For more information, see “Appendix C: Ports Used by Console Switch
Software” on page 87.
Figure 4-7.
SNMP Configuration Dialog Box
To configure general SNMP settings:
1
Select the SNMP category in the left column in the MP.
2
Click to enable the Enable SNMP check box to allow the Remote Console Switch to
respond to SNMP requests over UDP port 161.
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3
Type the system’s fully qualified domain name in the Name field, as well as a node contact
person in the System section.
4
Type the Read, Write, and Trap community names. These specify the community strings
that must be used in SNMP actions. The Read and Write strings only apply to SNMP over
UDP port 161 and act as passwords that protect access to the Remote Console Switch. The
values can be up to 64 characters in length.
5
Add up to four management workstations that are allowed to manage this Remote Console
Switch or leave this blank to allow any station to manage the Remote Console Switch.
6
7
a
Click Add to define an allowable manager. The Allowable Manager dialog box
appears.
b
Type the IP address of the management station that you wish to add.
c
Click OK to add a management station.
Add up to four management workstations to which this Remote Console Switch will send
traps in the Trap Destination field.
a
Click Add to define a trap destination. The Trap Destination dialog box appears.
b
Type the IP address of the trap destination that you wish to add.
c
Click OK to add a trap destination.
Click OK to save the settings and close the window.
-orClick Apply to save the settings and remain in the open window.
-orClick Cancel to exit the window without saving.
Enabling Individual SNMP traps
An SNMP trap is a notification sent by the Remote Console Switch to a management station
indicating that an event has occurred in the Remote Console Switch that may require further
attention. The Dell OpenManageTM IT Assistant software is the event manager. You can specify
what SNMP traps are sent to the management stations by simply clicking the appropriate check
boxes in the list. When you select the Traps category for the first time, the MP will retrieve and
display a list of SNMP traps from the Remote Console Switch. You can select Enable All or
Disable All to easily select or deselect the entire list.
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Figure 4-8.
Traps Dialog Box
Viewing and Resynchronizing Server Connections
When you select the Servers category for the first time, the MP will retrieve the servers that
exist in the Remote Console Switch Software database as well as information on how the servers
are connected to the selected Remote Console Switch.
The Connection column displays the current server connection. This can be to either a SIP or a
tiered switch. If connected to a SIP, the SIP’s EID will display in the Connection column. If
connected to a tiered switch, the switch and all of its channels will be displayed. If no unit is
currently connected to the path, then this field will display as None. If you click either a SIP or
switch in the Connection column, the Viewer will launch.
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Figure 4-9.
Servers Dialog Box
Resynchronizing the Server Listing
You may wish to periodically resynchronize the database on your client workstation with the
database stored in the Remote Console Switch. Do this if the local user has changed server
names or if SIPs have been added or moved.
NOTE: This procedure only re-synchronizes your own client workstation. If you have multiple client
workstations, you may wish to save your re-synchronized local database and load it into the other client
workstations to ensure consistency.
To resynchronize the server listing:
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1
Click the Resync button in the Server category of the MP. The Resync Wizard launches.
Click Next. A warning message displays indicating that the database will be updated to
match the current configuration in the Remote Console Switch. Your current local
database names will be overridden with the switch names. To include unpowered SIPs or
Avocent AVRIQs in the re-synchronization, click to enable the Include Offline SIPs check
box.
2
Click Next. A polling Remote Console Switch message box appears with a progress bar
indicating that the switch information is being retrieved.
Managing Your Remote Console Switch
3
If no changes were detected in the appliance, a completion dialog box appears with this
information.
-orIf server changes were detected, then the Detected Changes dialog box will be displayed.
Click Next to update the database.
4
If a cascade switch was detected, the Enter Tiered Switch Information dialog box appears.
Select the type of switch connected to the appliance from the drop-down list. If the type
you are looking for is not available, you can add it by clicking the Add button. For more
information, see “Viewing and Configuring Tiered Switch Connections” on page 70.
5
Click Next. The completion dialog box appears.
6
Click Finish to exit.
Modifying a Server Name
The Modify button in the Servers dialog allows you to rename a selected server. The dialog box
allows you to change a server name from a remote workstation rather than from the OSCAR of
the Remote Console Switch.
To modify a device name:
1
In the Server category, click to select the server whose name you wish to change.
2
Click Modify. The Name Modify dialog is displayed.
Figure 4-10.
Name Modify Dialog Box
3
Type the name you want to assign to the server.
4
Click OK. The name you have supplied is updated in both the remote console switch and
local client database.
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Viewing and Configuring Tiered Switch Connections
The Tiered Switches category lets you view the tiered switches in your system, the SIP EID
numbers as well as the type of switch it is.
To configure a cascade switch connection:
1
Select the Tiered Switches category in the left hand column in the MP.
2
Click the Switch drop-down list next to the SIP EID you want to configure and select the
switch type you want to assign.
-orIf the switch you want is not in the drop-down list, add a switch to the Existing Switches
list by clicking the Add button.
3
Repeat step 2 for each switch that you want to configure.
4
When you have finished configuring the switches, click OK to save the new settings.
-orClick Cancel to exit without saving.
Adding and Modifying Tiered Switch Connections
If the switch you want is not in the Existing Switches drop-down list, you can add a switch to
the Existing Switches list as follows:
1
Click the Add button. The Add Tiered Switch dialog box appears.
2
Type the name of the switch and select the switch type from the list.
3
Click OK to add the switch. The switch should now be in the Existing Switches list and in
the Switch drop-down list.
Viewing Remote Console Switch Version Information
When you select the Version category for the first time, the MP will retrieve the firmware
versions from the selected Remote Console Switch.
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Figure 4-11.
Firmware Version Dialog Box
Hardware Subcategory
The Hardware sub-category displays the version information for the Remote Console Switch.
NOTE: To ensure that the full functionality of the Remote Console Software is available to you, please
ensure that your Boot version is 4.0.0.0 or higher.
SIPs Subcategory
The SIPs sub-category allows you to view version information and upgrade all of the SIPs in the
system. In addition, in the SIPs subcategory, you can reset SIPs that are connected to tiered
switches.
For information about upgrading SIPs, see “Upgrading Firmware” on page 73.
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Figure 4-12.
SIPs Dialog Box 2161DS-2 Console Switch
NOTE: The Vendor field, and Reset SIP button are not displayed when managing Avocent A1000R and
A2000R Remote Console Switches.
Resetting a SIP
On occasions when a tiered switch is not recognized by the Remote Console Switch, it may be
necessary to reset the SIP which connects the tiered switch to the Remote Console Switch. This
can be done using the Reset SIP button in the SIPs subcategory.
NOTE: PS/2 and USB SIPs are available. In addition the Remote Console Switch is compatible with all
Avocent AVRIQs including Sun and serial AVRIQs.
NOTE: The Reset SIPs button is only enabled when the SIP type is PS/2 and when a firmware upgrade is
not in progress.
NOTE: The Reset SIP button is not displayed when managing Avocent A1000R and A2000R Remote
Console Switches.
NOTE: This procedure is only relevant where your Remote Console Switch system involves a PS/2 SIP
attached to a tiered switch. On these occasions, it may be necessary to reset the SIP when the tiered
switch is not recognized.
NOTE: If a reset is performed, when a Remote Console Switch is connected directly to a server and not
a Cascade Switch, the mouse/keyboard may fail to respond. When this occurs, the target server requires
a reboot.
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To reset a SIP:
1
Select the SIPs subcategory from the Versions category in the left hand column in the MP.
2
Select the SIP you want to reset from the ID list.
3
Click Reset. A message appears warning you that this function is reserved for tiered
switches and that resetting the SIP may result in the need to reboot the server.
4
Click Yes to continue.
-orClick No to return to the SIPs subcategory.
Upgrading Firmware
You can upgrade the firmware for either the Remote Console Switch or the SIPs. The SIPs can
be upgraded individually or simultaneously. When an upgrade is initiated, you will see a progress
bar. As long as an upgrade is in progress, you cannot initiate another.
The Enable Auto-Upgrade for All SIPs check box allows you to enable an auto-upgrade for SIP
firmware. You can override the auto-upgrade at any stage using the Load Firmware button
described in the next section.
NOTE: For the 2161DS-2 and 4161DS, you can upload new appliance firmware using ASMP (if supported)
or TFTP file transfer protocols. ASMP file transfer allows you to select the firmware from a local file
system. The 2161DS and Avocent A1000R and A2000R support the TFTP file transfer allows you to specify
the TFTP server address and the name of the firmware file.
To upgrade Remote Console Switch firmware:
1
Click the Tools tab in the MP. The Tools dialog box appears.
2
Click the Upgrade Remote Console Switch Firmware button.
If you have made changes in the Settings panel of the MP, but have not yet applied them
before starting an upgrade, a warning message prompts you to confirm the upgrade
because the upgrade process requires an appliance reboot. If you do not apply the pending
changes, they will be discarded before upgrading the firmware.
To apply those changes before the upgrade:
a
Click No to cancel the appliance firmware upgrade.
b
Click Apply.
c
Click the Upgrade Remote Console Switch Firmware button.
-orTo discard those changes before the upgrade, click Yes.
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d
The Firmware Upgrade dialog box appears. Select TFTP Server as the source, and
type the Trivial File Transfer Protocol (TFTP) server IP address where the firmware is
located as well as the filename and directory location.
or
Click File System and browse to the location on your file system where the FLASH file
is located. Click Open.
Figure 4-13.
Upgrade Firmware Dialog Box- TFTP Server
Figure 4-14.
Upgrade Firmware Dialog Box - File System
3
Click the Upgrade button. The Upgrade button dims and a progress message appears.
4
When the upgrade is complete, a message prompting you to confirm a reboot appears. The
new firmware will not be used until the switch reboots. Click Yes to reboot the Remote
Console Switch. The Upgrade Firmware dialog box will display a progress message
including a message that the reboot is complete.
-orClick No to reboot at a later time. You will need to reboot in order to use the new firmware.
5
Click Close to exit the Upgrade Firmware window.
NOTICE: Do not power down the Remote Console Switch while it is upgrading.
You can upgrade firmware for all SIPs of a given type.
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To simultaneously upgrade multiple SIPs:
1
Click the Tools tab in the MP. The Tools dialog box appears.
2
Click the Upgrade SIP Firmware button. The Upgrade SIP Firmware dialog box appears.
3
Click the check box in front of each type (PS/2,USB, Serial, or Sun) of SIP you wish to
upgrade.
4
Click Upgrade. The Upgrade button dims. The Status column will display either In
Progress or Succeeded, depending on the status of each SIP upgrade. A firmware upgrade
currently in progress message displays until all of the selected SIP types are upgraded.
5
When complete, a message appears prompting you to confirm the upgrade completion.
Once confirmed, the Upgrade button is again enabled.
6
Click Close to exit the Upgrade Firmware window.
To upgrade SIP firmware individually:
1
Click the Settings tab in the MP.
2
Select the SIPs sub-category under Versions in the left column in the MP.
3
Click the ID drop-down list and choose a SIP for which you wish to view firmware
information. The IDs displayed in the drop-down list are a combination of the EID and
either the server name or switch name, depending on what is attached to the SIP. If the SIP
is not attached to anything, the drop-down list will display None. Once selected, the
firmware information appears in the Information box.
4
Compare the current information to the Firmware Available field to see the firmware
upgrade available for the SIP. (You can load firmware even if the current and available
versions are the same. In some cases, you can downgrade the SIP to an older, compatible
version.)
5
Click the Load Firmware button.
6
The firmware upgrade begins. During the upgrade, a progress message is displayed below
the Firmware Available box and the Load Firmware button will dim. When the upgrade is
finished, a message appears indicating that the upgrade was successful.
7
Repeat steps 2-6 for each individual SIP you wish to upgrade.
8
When finished, click OK.
Controlling User Status
You may view and disconnect the current active user connections using the Status tab in the MP.
You can view the length of time users have been connected, the server name or SIP to which
they are connected and their system address. In addition to disconnecting a user session, the
Remote Console Switch software also allows one user to take control of a server currently being
used by another user. For more information, see “Preemption” on page 43.
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Figure 4-15.
User Status Dialog Box
To disconnect a user session:
1
Click the Status tab in the MP. The User Status dialog box appears.
2
Click one or more users that you wish to disconnect.
3
Click the Disconnect Session button. A message appears prompting you to confirm the
disconnect command.
4
Click Yes to disconnect the user.
-orClick No to exit without completing the disconnect command.
NOTE: The appropriate level of access is required to disconnect a user.
Rebooting Your System
You can reboot the Remote Console Switch through the Tools tab in the MP. When clicked,
Reboot will broadcast a disconnect message to any active users, then log out the current user
and immediately reboot the Remote Console Switch.
To reboot your system:
76
1
Click the Tools tab in the MP. The Tools dialog box appears.
2
Click the Reboot button. A message prompting you to confirm this reboot appears. Click
Yes to confirm the request. The Remote Console Switch will now reboot.
Managing Your Remote Console Switch
Managing Remote Console Switch Configuration Files
Configuration files contain all of the settings for a Remote Console Switch. This includes
network settings, SIP configurations, SNMP settings and attached servers. You may save your
configuration file and, should you ever need to replace your Remote Console Switch, you can
restore the configuration file to the new switch and avoid manually configuring it.
NOTE: User account information is stored in the user database, not in the configuration file. For more
information, see “Managing User Databases” on page 78.
To read and save a configuration file from a Remote Console Switch:
1
Click the Tools tab in the MP. The Tools dialog box appears.
2
Click the Save Remote Console Switch Configuration button. The Save Remote Console
Switch Configuration dialog box appears.
3
Click Browse and navigate to a location to save the Configuration file. The location
appears in the Save To field.
4
Click Save. The Enter Password window opens.
5
Enter a password in the Password field, then repeat the password in the Verify Password
field. This password is requested when you restore this database to a Remote Console
Switch. Click OK. The configuration file is read from the Remote Console Switch and
saved to the desired location. A progress window displays.
6
When complete, a message appears prompting you to confirm the read completion. Click
OK to return to the main window.
To restore a configuration file to a Remote Console Switch:
1
Click the Tools tab in the MP. The Tools dialog box appears.
2
Click the Restore Remote Console Switch Configuration button. The Restore Remote
Console Switch Configuration dialog box appears.
3
Click Browse and navigate to the location where you stored the saved configuration file.
The file name and location appears in the File name field.
4
Click Restore. The Enter Password window opens.
5
Enter the password you created when the configuration database was saved. Click OK. The
configuration file is written to the Remote Console Switch. A progress window displays.
6
When complete, a message appears prompting you to confirm the write completion. Click
OK to return to the main window.
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Managing User Databases
User database files contain all user accounts assigned in a Remote Console Switch. You can save
your user account database file and use it to configure users on multiple Remote Console
Switches by writing the user account file to the new switch.
NOTE: The user account file is encrypted and you will be prompted to create a password when you save
the file. You will need to re-type this password when you write the file to a new unit.
To save a user database from a Remote Console Switch:
1
Click the Tools tab in the MP. The Tools dialog box appears.
2
Click the Save Remote Console Switch User Database button. The Save Remote Console
Switch User Database dialog box appears.
3
Click Browse and navigate to a location to save the user database file. The location appears
in the Save To field.
4
Click Save. The Enter Password window opens.
5
Enter a password in the Password field, then repeat the password in the Verify Password
field. This password is requested when you restore this database to a Remote Console
Switch. Click OK. The user database file is read from the Remote Console Switch and
saved to a location. A progress window displays.
6
When complete, a message appears prompting you to confirm the read completion. Once
confirmed, the Save Remote Console Switch User Database dialog box will close and you
are returned to the Tools window.
To restore a user database file to a Remote Console Switch:
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1
Click the Tools tab in the MP. The Tools dialog box appears.
2
Click the Restore Remote Console Switch User Database button. The Restore Remote
Console Switch User Database dialog box appears.
3
Click Browse and navigate to the location where you stored the saved user database file.
The file name and location appears in the File name field.
4
Click Restore. The Enter Password window opens.
5
Enter the password you created when the user database was saved. Click OK. The user
database file is written to the Remote Console Switch. A progress window displays.
6
When complete, a message appears prompting you to confirm the write completion. Once
confirmed, the Restore User Database File dialog box will close and you are returned to the
Tools window.
Managing Your Remote Console Switch
Changing Remote Console Switch Properties
You can alter individual Remote Console Switch properties whether you are logged into the
switch or not. The Properties dialog box contains several tabs: General, Network, and
Information. The General tab allows you not only to change the name and display icon for a
Remote Console Switch but also to assign the switch to a site, location or folder. The Network
tab allows you to change the IP address for that switch such as if you were to reconfigure your
network. The Information tab allows you to enter information about the Remote Console
Switch including a description, contact information and any comments you might wish to add.
To change Remote Console Switch properties:
1
Select an individual Remote Console Switch from the Unit Selector list.
2
Select View - Properties from the Explorer menu.
-orClick the Properties button.
-orRight-click on the switch and select Properties from the pop-up list. The Properties dialog
box appears.
Figure 4-16.
Remote Console Switch General Properties
3
Type the name of the Remote Console Switch. Duplicate names are not allowed.
4
Ignore the Type field. This is read-only for Remote Console Switches.
5
Select the icon to display for the unit.
6
(Optional) Select the site, department and location to which you wish the Remote
Console Switch assigned. If the selection you wish is not in the drop-down list, type the
name of the new assignment in the text field. Once entered, the option becomes available
in the drop-down list for future assignment.
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7
Click the Network tab and type in the address of the Remote Console Switch. This field
can contain an IP dot notation or a domain name. Duplicate addresses are not allowed and
the field cannot be left blank. You can enter up to 128 characters.
8
(Optional) Click the Information tab and type the description of the unit. You can enter
any information in the following fields.
9
a
In the Description field, enter 0 to 128 characters.
b
In the Contact field, enter 0 to 128 characters.
c
In the Contact Phone Number field, enter 0 to 64 characters.
d
In the Comments field, enter 0 to 256 characters.You are free to enter any information
you wish into these fields.
When finished, click OK to save the new settings.
-orClick Cancel to exit without saving.
Changing DirectDraw Support
(Windows Operating Systems Only)
The Remote Console Switch Software supports DirectDraw, a standard that allows direct
manipulation of video display memory, hardware overlays and page flipping without the
intervention of the Graphical Device Interface (GDI). This can result in smoother animation
and improvement in the performance of display-intensive software.
However, if your machine has a software cursor or pointer shadow enabled, or if your video driver
does not support DirectDraw, you may experience a flicker in your mouse cursor when over the
title bar of the Viewer.
You can disable the software cursor or pointer shadow, load a new driver for your video card, or
you can disable DirectDraw.
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Managing Your Remote Console Switch
Figure 4-17.
Options Dialog Box - DirectDraw
To disable DirectDraw:
1
Select Tools - Options. The Options dialog box appears.
2
Click to disable the DirectDraw check box.
3
Click OK.
NOTE: The DirectDraw check box will only appear for Windows based Operating Systems.
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Managing Your Remote Console Switch
A
Appendix A: Updating the Remote Console
Switch Software
For optimal operation of your system, ensure that you have the latest version of the Remote
Console Switch Software available from Dell™ support website at support.dell.com.
To update the Remote Console Switch Software:
1
Download the update file from the Dell support website - support.dell.com.
2
Double-click on the installer. The installer will check to see if a previous version of the
Remote Console Switch Software resides on your system.
3
If no previous version has been detected and a dialog box appears to confirm the upgrade,
click Continue.
-orIf a previous version is detected and a dialog box appears alerting you to another version of
the product, click Overwrite to confirm the upgrade.
-orClick Cancel to exit without upgrading the software.
4
Installation commences. Program Files, Shortcuts, Environment Variables, and Registry
Entries (Windows 32 systems only), will be installed or overwritten with the new files and
settings of the current version.
NOTE: In order for the upgrade detection process to work, you must first either reboot or log out. Registry
keys set by the installer are not permanent on Windows 32 platforms or Linux until you have logged out or
rebooted the system.
Appendix A: Updating the Remote Console Switch Software
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Appendix A: Updating the Remote Console Switch Software
B
Appendix B: Keyboard and Mouse Shortcuts
Table B-1.
Divider Pane Keyboard and Mouse Shortcuts
Operation
Description
F6
Navigates between the split-screens and gives focus to the last element that had
focus.
F8
Gives focus to the divider.
Left or Up Arrow
Moves the divider left if the divider has the focus.
Right or Down Arrow Moves the divider right if the divider has the focus.
Home
Gives the right pane of the split-screen all of the area (left pane disappears) if the
divider has the focus.
End
Gives the left pane of the split-screen all of the area (right pane disappears) if the
divider has the focus.
Click + Mouse Drag Moves the divider left or right.
Table B-2.
Tree View Control Keyboard and Mouse Shortcuts
Operation
Description
Mouse Single-Click
Deselects the existing selection and selects the node the mouse pointer is over.
Mouse Double-Click Toggles the expand/collapse state of an expandable node (a node that has
children). Does nothing on a leaf node (a node that does not have children).
Up Arrow
Deselects the existing selection and selects the next node above the current focus
point.
Down Arrow
Deselects the existing selection and selects the next node below the current focus
point.
Spacebar
Alternately selects/deselects the node that currently has the focus.
Enter
Alternately collapses/expands the node that has focus. Only applies to nodes that
have children. Does nothing if the node does not have children.
Home
Deselects the existing selection and selects the root node.
End
Deselects the existing selection and selects the last node displayed in the tree.
Appendix B: Keyboard and Mouse Shortcuts
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Table B-3.
Keyboard and Mouse Operations for the Unit List
Operation
Description
Enter or Return
Launches the default action for the selected unit.
Up Arrow
Deselects current selection and moves selection up one row.
Down Arrow
Deselects current selection and moves selection down one row.
Page Up
Deselects current selection and scrolls up one page then selects the first item on the
page.
Page Down
Deselects current selection and scrolls down one page then selects the last item on
the page.
Delete
Performs the Delete function. Works the same as the Edit->Delete menu function.
Please see that section for more information.
Ctrl + Home
Moves the focus and the selection to the first row in the table.
Ctrl + End
Moves the focus and the selection to the last row in the table.
Shift + Up Arrow
Extends selection up one row.
Shift + Down
Arrow
Extends selection down one row.
Shift + Page Up
Extends selection up one page.
Shift + Page Down Extends selection down one page.
Shift + Mouse
Click
Deselects any existing selection and selects the range of rows between the current
focus point and the row the mouse pointer is over when the mouse is clicked.
Ctrl + Mouse Click Toggles the selection state of the row the mouse pointer is over without affecting
the selection state of any other row.
Mouse double-click Launches the default action for the selected unit.
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Appendix B: Keyboard and Mouse Shortcuts
C
Appendix C: Ports Used by Console Switch
Software
Table C-1 lists the port numbers that the software uses to communicate with the Remote
Console Switches. This information can be used to configure firewalls to let the Remote
Console Switch Software operate in the networks.
Table C-1: Ports Used by Remote Console Switches
Port Number
Appliance
Type
Purpose
3211
4161DS, 2161DS-2, 2161DS,
A1000R or A2000R
TCP
Proprietary Management Protocol
3211
4161DS, 2161DS-2, 2161DS,
A1000R or A2000R
UDP
Proproprietary Install and Discovery Protocol
2068
4161DS, 2161DS-2, 2161DS,
A1000R or A2000R
TCP
Encrypted Keyboard and Mouse Data
2068
4161DS or 2161DS-2
TCP
Digitized Video Data
8192
2161DS, A1000R or A2000R
TCP
Digitized Video Data
Figure C-1. TCP Port Communication
NOTE: The TCP/IP ports are fixed and cannot be altered.
Appendix C: Ports Used by Console Switch Software
87
www.dell.com | support.dell.com
88
Appendix C: Ports Used by Console Switch Software
Index
Numerics
E
M
2161DS Console Switch
Log into, 23
EID, 18, 21, 63, 67
Macro
Group, 39
Electronic ID. See EID.
Environment Variables, 83
A
Explorer, 13
A1000R, 8
Explorer Window
Features, 14
A100R, 16
A2000R, 8
Access Rights, 61
F
Address Range page, 21
Firmware
Upgrading, 73
Avocent Remote
Console Switch
Adding, 16
Avocent®, 8
AVRIQ, 8, 18, 20
C
Clear Offline, 63
Configure Tiered Switches
dialog box, 21
Configuring Remote Console
Switch window, 20
Connect Video task
button, 16, 24-25
Connection Speed, 42
FLASH upgrade, 60
Folders, 7
Macros, 38
Adding, 41
Creating new, 39
Grouping, 41
Macros menu, 38
Manage Remote Console
Switch task button, 23
Management Panel. See MP.
Manual Video Adjust
dialog box, 34
Mouse
Adjusting, 33
mouse acceleration, 15
I
Include Offline SIPs, 18
Mouse Scaling
Setting, 33
Mouse Trailing
Minimizing, 34
K
MP, 8
Keystrokes, 38
Field, 40
Send to server, 38
N
Network Address window, 20
L
Local Cursor option, 33
Noise Adjust Threshold, 34
Noise Threshold, 34
Reducing, 34
D
DirectDraw, 35
Index
89
90
Index
O
S
On-Screen Configuration
and Activity Reporting.
See OSCAR.
Scan Mode, 35
Task button, 37
OpenManage™ IT
Assistant Event Viewer, 8
Options menu, 38
OSCAR, 16
Scan mode, 36
Accessing, 37
Preemption, 60
Product list, 20
Product Type dialog box, 19
Scanning, 36
Search button, 25
server
to access, 25
Server Listing
Resynchronizing, 68
Servers, 7
R
Registry, 83
Remote Console Switch
Discovering, 21
Viewing and configuring
parameters, 58
Remote Console Switch
Software
Launching, 13
Setup, 16
Remote Console Switch
Software Explorer.
See Explorer.
Resync button, 16
Resync Wizard, 68
Simple Network Management
Protocol. See SNMP.
SIP
Resetting, 72
Viewing, 63
Index
Trap Destination, 66
traps, 66
U
UDP, 65
Unit Selector pane, 37
User
Adding or modifying, 61
Deleting, 62
Locking and unlocking
accounts, 63
User accounts
Setup, 60
User password
Changing, 62
Sites, 7
V
SNMP, 8
Configuring settings, 65
Enabling and Configuring, 65
Traps, 66
Vendor, 20
Supported Operating
Systems, 9
T
Thumbnail menu, 38
Thumbnail View
Status Indicators, 37
90
Time Between Servers, 36-37
scan sequence, 38
Select Remote Console
Switch window, 20
P
Thumbnail Viewer, 24, 36
Navigating, 38
Video session
Launching, 38
Video Session Viewer, 16
Video Session Viewer. See
Viewer.
View Time Per Server, 36-37
Viewer, 25, 33, 38, 67
Adjusting, 29
Features, 26
Toolbar, 29
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