Defy | MAXIMAID 800 DAW 327 | Specifications | Defy MAXIMAID 800 DAW 327 Specifications

Defy MAXIMAID 800 DAW 327 Specifications
INDEX
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
24.
Introduction and special
features
Installation
Unpacking
Transport fittings
Positioning the machine
Connection to the cold water
supply
Connecting the drain hose
Electrical connection
Know your machine
Exterior
Accessories
Detergent drawer
Safety notes
Preparing clothes before
washing
The control panel
Button descriptions
Safety Lock
Operating the machine
Wash programme guide
Cotton programme
Eco programme
Synthetic programme
Delicate programme
Wool programme
Hand wash programme
Quick wash
Spin only
Maintenance
Cleaning
International fabric care labels
Stain removal guide
Problem washing
Trouble shooting
Specifications
Wiring diagram
Owner’s responsibility
Defy Service Centres
Warranty
Notes
Purchase details
PAGE 1 OF24
You can rely on Defy. To simplify
OWNER’S MANUAL
MAXIMAID 800
DAW 327(Metallic)
DAW 328 (White)
Automatic Washing Machine
www.defy.co.za
Thank you for choosing Defy
Congratulations, you have purchased one of the finest and most modern washing machines that today’s
technology can produce. This manual will tell you all you need to know about your machine, what it
will do and how to do it.
Please read all the instructions carefully before operating the machine.
Your machine is fitted with a smart drive directly driven motor the advantages of which are:
 High torque at low rpm.
 Increased efficiency: The power is not wasted in friction (from a drive belt or gearbox.)
 Reduced noise: Being a simpler device, a directly-driven mechanism has fewer parts which could
vibrate, and the overall noise emission of the system is consequentially lower.
 Longer life: Having fewer moving parts also means having fewer parts prone to failure.
Other features are:
 “A” Energy rated.
 Advanced electronics: Sensors determine the optimum water level and wash duration.
 Perforated drum paddles: “Rain” action completely dissolve detergents thereby improving both the
wash and rinsing performance.
 Safety lock: Prevents unintentional opening of the machine
Installation
UNPACKING
 Carefully remove all packaging from the machine and accessories.
 Please ensure that packaging material is disposed of in a responsible manner.
 Plastic bags should be cut up to prevent children playing with them and accidentally suffocating.
 If the appliance is damaged in any way, do not use it. Report the damage to your dealer, who will
take the necessary corrective action.
TRANSPORT FITTINGS
 The wash drum is secured by three bolts to prevent damage during transport .
 If these bolts and associated rubber sleeves are not removed before use, it will result in excessive vibration, noise and possible malfunction.
 To remove the transport fittings proceed as follows:
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Unscrew the 3 bolts at the back of the machine using a spanner.
Remove the bolts and rubber grommets.
Keep the transport fittings for future use.
To prevent damage, the machine should be transported with the
transport fittings securely in place.
PAGE 2 OF24
 Insert the 3 plastic
plugs, supplied with
the machine, into the
holes vacated by the
transport fittings.
POSITIONING THE MACHINE
 The machine must stand firmly on the floor. Any instability will
negatively effect its performance.
 To level the machine, loosen the lock nuts on the adjustable
feet. Rotate the feet until the machine stands firm and level.
Tighten the lock nuts firmly. Never remove the lock nuts and
feet from the machine.
 Do not place the washing machine outdoors or in an area where
the temperature could drop to below freezing. Residual water in
the pipes could freeze and damage the machine.
 Adequate ventilation is important. Leave a space of 20mm to
the left and right of the machine and 100mm at the back.
 Never place the machine on a carpet. This could prevent air circulation and cause electrical components in the machine to
overheat.
 Do not place or store anything on top of the machine.
Adjustable
levelling foot
Lock nut
CONNECTING TO THE COLD WATER SUPPLY
 The washer should be connected to the mains using a new hose
an old hose should not be re-used
 The water supply should deliver 8 to 80 litres per minute.
 Sealing washers are supplied and these should be fitted at ei-
ther end of the inlet hose.
 Secure one end of the inlet hose to the water inlet at the rear of
the machine and the other end to a 3/4 inch BSP cold water tap.
 Tighten both connections. Open the tap and check for leaks.
 We recommend that the tap be closed when the machine is not
in use.
CONNECTING THE DRAIN HOSE
Draining into a dedicated outlet pipe
 The outlet pipe must have an inside diameter of at least
40 mm.
 The end of the pipe must be positioned between 600 mm. and
1000 mm. above floor level.
 Secure the hooked end of the drain hose into the outlet pipe.
Draining into a sink or bath
 The drain hose may be hooked over the edge of a sink or bath in
such a way that the end can not be immersed in the
collected waste water.
 The outlet end of the hose must be between 600 mm. and 1000
mm. above floor level.
 Please note: The outlet hose must be kept free of kinks or restrictions as these will hinder the operation of the machine.
Hose
retainer
Tie
strap
Max
1000mm
Min
600mm
Hose
retainer
Max
1000mm
Min
600mm
Tie
strap
ELECTRICAL CONNECTION
 The appliance must be earthed and the manufacturer and seller do not accept responsibility for
any damage due to incorrect electrical connection.
 The three pin plug, attached to the power cord, must be inserted into a 15 Amp earthed wall socket.
 Do not connect the machine through a double adaptor. It requires a dedicated power point
 If the power cord should ever need replacing, use only a genuine cord ( Type ‘X’) available from the
nearest Defy Service Centre.
PAGE 3 OF24
Know your machine
EXTERIOR
Inlet hose connected
Power cord and plug
connected to a 15A
earthed wall socket
Detergent drawer
Control panel
Drain hose feeding
into a dedicated
drain pipe or sink
Door
Pump cover
Adjustable levelling feet
ACCESSORIES
Inlet hose
Manual
Plugs
DETERGENT DRAWER
 Open the drawer.
 Place detergent and softener in the appropriate
compartment, in accordance with the instructions
on the manufacturer’s pack.
 Detergent and softener will automatically be
released at the appropriate time during the wash.
 Use only low foam detergents specifically
designed for front loading washing machines.
 Over dosing may result in excessive foam,
overload the motor and effect performance.
Main wash
PAGE 4 OF24
Fabric softener
Pre-wash
Safety notes
 The appliance must be installed and connected in accordance with the manufacturer’s instructions.
 The appliance must only be used domestically and for the purposes for which it was designed.
 This appliance is not intended for use by persons (including children) with reduced physical, senso-
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ry or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.
Flammable fluids ( dry-cleaning solvents paraffin, petrol etc) should not be used in or stored near
your washing machine.
Do not use chlorine bleach, ammonia, rust remover, vinegar or acid in the machine.
Do not wash fiberglass material as small particles could dislodge and cause skin irritation
Do not spray water over the control panel as it could damage the electronic circuits.
Do not reach into the machine until all motion stops
Switch off and unplug the machine before cleaning, or servicing it.
If the power cord is damaged it must be replaced by a qualified service technician.
Do not operate the machine using an electrical extension cord.
Preparing clothes before washing
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Sort washing by material type.
Adhere to garment label washing instructions.
Fasten zips to prevent them snagging other articles.
Mend loose seams and tears before washing.
Secure all loose buttons, tie strings and sashes.
Empty all pockets of coins and loose objects.
Secure or remove brassiere wires.
Wash small articles such as socks, handkerchiefs, synthetic knits and delicate underwear in a wash
bag or pillow slip. This will prevent tangling and avoid piling.
Turn synthetic knits inside out to prevent piling
Treat any stains before washing.
Test fabrics for colourfastness before washing.
Wash new denim separately as colours may run.
Wash new bulky articles such as quilts and sleeping bags individually. For best results use the
WOOL programme.
Do not wash articles which have been soaked in paint, petrol, thinners, or other flammable liquids.
Do not wash rubberised articles such as rain coats and training shoes.
PAGE 5 OF24
The Control Panel
POWER
POWER ON / OFF
 Press this button to switch the power ON or OFF.
START / PAUSE
 Press this button to start the selected operation. Pressing it once more stops the machine
START / PAUSE
temporarily, allowing changes to a programme to be made. Select the programme, make
the changes and press the start / pause button once more to resume operation.
PROGRAMME SELECTION
 Turn the knob to select the desired programme as indicated by the relevant light.
 See programme guide.
TEMP
SPIN
OPTIONS
TIME SAVE
TEMPERATURE SELECTION
 Press the button repeatedly to select the required temperature.
 Sequential lights will confirm your selection.
 Cold > 30°C > 40°C > 60°C > 95°C > Cold…...
SPIN SPEED SELECTION
 Press the button repeatedly to select the required temperature.
 Sequential lights will confirm your selection.
 Rinse and hold > 400rpm > 800rpm > 1000 rpm >1400rpm > Rinse and hold…..
 Rinse and hold leaves laundry suspended in water after a rinse cycle.
 To proceed after the Rinse and hold function, press the spin button once more.
CREASE CARE.
 Press this button together with spin speed to minimise creasing.
RINSE+
 Press this button to add an extra rinse to the programme.
PRE-WASH
 Press this button to add one additional wash and spin before the main wash.
TIME SAVE
 Pressing this button decreases the wash time by 10 minutes.
 Time save may be used on Cotton, Eco and Synthetic programmes
 Pressing the button once more cancels the time save function.
TIME DELAY
 By pressing this button repeatedly, you may delay the start time of your wash by 1 to 12
TIME DELAY
PAGE 6 OF24
hours . The clock in the display window will confirm your selection.
Safety lock
SAFETY LOCK
 When activated, the Safety lock prevents accidental operation of the
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machine.
Activating the lock:
Press Time Save and Time Delay buttons simultaneously.
In Safety Lock mode, no other button will function except the Power
ON / OFF button.
The Safety lock is cancelled when the power is switched off.
De-activating the Safety lock while there is power to the machine.
Press Time Save and Time Delay buttons simultaneously once more.
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To change a programme while the safety lock is on.
Press both the Time save and Time delay buttons simultaneously .
Press the Start hold button
Set the desired programme.
Press the Start hold button once more.
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TIME SAVE
TIME DELAY
START / PAUSE
TIME SAVE
TIME DELAY
START / PAUSE
CHANGE
PROGRAMME
AS
DESIRED
Operating the machine
SORTING THE LAUNDRY
Sort the laundry in one of the following groups:
 White cotton and linen as well as robust colourfast fabrics.
 Synthetics and synthetic blends as well as non colourfast fabrics.
 Delicate fabrics such as silks and rayon.
 Wool
GETTING READY
 Open the cold water tap.
 Switch the power on at the wall socket.
LOADING THE MACHINE
 Open the door and load the laundry into the drum. It is important not to overload the machine as this
will prevent it from washing properly. You should be able to fit a hand between the top of the drum
and the wash load in the drum. Items should be able to move easily through the wash water for best
cleaning and wrinkle-free results
 Close the door.
 Add detergent as required for Pre-wash, and or Main wash.
 Add Softener to just below the MAX level.
TIME DELAY
1.
2.
3.
4.
5.
6.
7.
This allows a programme to start later in the day. The start may be delayed by 2 to 12 hours
Switch the water tap on , add detergent and load the washing. Close the door.
Select a programme
Press the Time Delay button
Adjust the time . Each press of the Time Delay button delays the start time by 1 hour
Press the Start/Hold button
The machine will start the selected programme at the selected (delayed ) time
To cancel the Time Delay, press the Power button.
PAGE 7 OF24
Wash programme guide
PROGRAMME
COTTON
FABRIC TYPE
TEMP
°C
SELECTABLE
OPTIONS*
MAX.
LOAD
Kg
MACHINE WASHABLE WHITE
COTTON, LINEN, TOWLING AND
BED SHEETS
60°C
(95°C)
PRE-WASH
RINSE+
CREASE CARE
8
40°C
PRE-WASH
(COLD 30°C)
RINSE+
(60°C)
CREASE CARE
8
PRE-WASH
RINSE+
CREASE CARE
8
COLOURFAST GARMENTS.
SHIRTS, NIGHT DRESSES,
LIGHTLY SOILED COTTON AND
UNDERWEAR
ECO
SAME AS FOR COTTON
SYNTHETIC
NYLON, ACRYLIC, POLYESTER
40°C
PRE-WASH
(COLD 30°C)
RINSE+
(60°C)
CREASE CARE
2
DELICATE
DELICATE, EASILY DAMAGED
LAUNDRY SUCH AS SILK
COLD
RINSE+
( 30°C ,40°C) CREASE CARE
2
WOOL
MACHINE WASHABLE PURE
NEW WOOL ONLY.
COLD
RINSE+
( 30°C ,40°C) CREASE CARE
2
HAND WASH
LAUNDRY MARKED
“HAND WASH” AND WOOL
BLENDS
RINSE+
CREASE CARE
2
QUICK WASH
LIGHTLY SOILED COLOURFAST
FABRICS UP TO 2KG DEPENDING ON SOILING.
30°C
RINSE+
(COLD, 40°C) CREASE CARE
2
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60°C
COLD
( 30°C )
Pre-Wash: A Pre-Wash programme is recommended if laundry is heavily soiled.
The Pre-Wash option is available for Cotton, Eco and Synthetic programmes.
Rinse+: Use the Rinse+ option to add an additional rinse to the wash cycle.
This will assist in removing any residual traces of detergent.
Eco: Selecting the Eco option will lower the wash temperature and increase the washing time.
A meaningful saving in electricity consumption is hereby achieved.
Quick Wash: The Quick Wash option reduces the wash time and is only suitable for lightly soiled
clothing which needs freshening.
PAGE 8 OF24
Programmes
COTTON PROGRAMME
1
Place the laundry in the wash drum and close the door.
Add detergent and softener to the detergent compartment as required.
Should you wish to use bleach, add the bleach to the main wash compartment of the detergent drawer.
2
Open the water tap.
Press the Power button.
The display shows ‘—’ and all the programme lights switch on
3
The Cotton programme may be selected using the programme selector knob.
Wash temperature (40°C), Spin speed (800rpm) and 3 rinses are selected
automatically.
Should you wish to change the temperature, the spin speed, or add wash options, press
the relevant button.
4
Press the start /hold button.
(If you omitted step3, pressing the Start /Hold button would automatically select the default cotton programme).
The door locks and the machine will then complete the selected wash cycle.
NOTE
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Should you wish to change the setting during operation, press the Start/Hold button to hold the operation and then press the relevant button for the changes you wish to make.
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COLD, 40°C, 60°C and 95°C wash temperatures are selectable with the Cotton programme.
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Pre-Wash, Rinse+, and Crease Care are selectable wash options with the Cotton programme.
AUTOMATIC SELECTION
The cotton programme is automatically selected when the machine is switched on.
1.
2.
3.
4.
5.
For MANUAL SELECTION which allows the customisation of programmes:
Switch the water tap on , add detergent and load the washing. Close the door.
Press the Power on button to start
Select the programme, temperature, spin speed and any option buttons you desire.
Press the Start/Hold button
The selected programme is displayed.
CAUTION
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If you select 95°C, the machine will add some cold water before draining the main wash. This lowers
the wash temperature and protects the user from touching a wash load that is too hot to handle.
PAGE 9 OF24
Programmes
ECO PROGRAMME
1
Place the laundry in the wash drum and close the door.
Add detergent and softener to the detergent compartment as required.
Should you wish to use bleach, add the bleach to the main wash compartment of the detergent drawer.
2
Open the water tap.
Press the Power button.
The display shows ‘—’ and all the programme lights switch on
3
The ECO programme may be selected using the programme selector knob.
Wash temperature (60°C), Spin speed (800rpm) and 3 rinses are selected
automatically.
Should you wish to change t the spin speed, or add wash options, press the relevant
button.
4
Press the start /hold button.
The door locks
The machine will now sense the weight of the wash load and start washing accordingly.
NOTE

Should you wish to change the setting during operation, press the Start/Hold button to hold the operation and then press the relevant button for the changes you wish to make.

Only 60°C wash temperatures is selectable with the ECO programme.
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Only Rinse+, and Crease Care are selectable wash options with the ECO programme.
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Use a lesser dosage of detergent if the ECO programme is used frequently. Ensure that you do not
overdose with detergent as the ECO programme may not dissolve all the detergent. It is advisable to
do a maintenance wash or “boil out” once a month if you use your machine frequently. If you use
your machine less frequently then a maintenance wash 3 to 4 times a year should be sufficient. Please
proceed as follows:
1) Dose your machine with a standard dose of detergent, or use 100 grams of Sunlight Dishwasher
detergent, NOT WASHING SODA
2) Programme the machine to the longest, hottest wash.
3) Without loading any washing, allow the machine to run through the full cycle.
Defy recommends the use of Skip or Omo Auto concentrated liquid detergent when using the ECO
programme - these dissolve rapidly and rinse out easily from the clothes.
PAGE 10 OF24
Programmes
SYNTHETIC PROGRAMME
1
Place the laundry in the wash drum and close the door.
Add detergent and softener to the detergent compartment as required.
Should you wish to use bleach, add the bleach to the main wash compartment of the detergent drawer.
2
Open the water tap.
Press the Power button.
The display shows ‘—’ and all the programme lights switch on
3
The Synthetic programme may be selected using the programme selector knob.
Wash temperature (40°C), Spin speed (800rpm) and 3 rinses are selected
automatically.
Should you wish to change the temperature, the spin speed, or add wash options, press
the relevant button.
4
Press the start /hold button.
The door locks
The machine will now sense the weight of the wash load and start washing accordingly.
NOTE

Should you wish to change the setting during operation, press the Start/Hold button to hold the operation and then press the relevant button for the changes you wish to make.
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Only COLD, 40°C, and 60°C wash temperatures are selectable with the Synthetic programme.
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Pre-Wash, Rinse+, and Crease Care are selectable wash options with the Synthetic programme.
PAGE 11 OF24
Programmes
DELICATE PROGRAMME
1
Place the laundry in the wash drum and close the door.
Add detergent and softener to the detergent compartment as required.
Should you wish to use bleach, add the bleach to the main wash compartment of the detergent drawer.
2
Open the water tap.
Press the Power button.
The display shows ‘—’ and all the programme lights switch on
3
The Delicate programme may be selected using the programme selector knob.
Wash temperature (COLD), Spin speed (400rpm) and 2 rinses are selected
automatically.
Should you wish to change the spin speed, or add wash options, press the relevant
button.
4
Press the start /hold button.
The door locks and the machine will then complete the selected wash cycle.
NOTE
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Should you wish to change the setting during operation, press the Start/Hold button to hold the operation and then press the relevant button for the changes you wish to make.
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Only COLD, 30°C, and 40°C wash temperatures are selectable with the Delicate programme.
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1000rpm and 1400 rpm spin speeds are not available for selection with the Delicate programme
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Only Rinse+, and Crease Care are selectable wash options with the Cotton programme.
PAGE 12 OF24
Programmes
WOOL PROGRAMME
1
Place the laundry in the wash drum and close the door.
Add detergent and softener to the detergent compartment as required.
Should you wish to use bleach, add the bleach to the main wash compartment of the detergent drawer.
2
Open the water tap.
Press the Power button.
The display shows ‘—’ and all the programme lights switch on
3
The Wool programme may be selected using the programme selector knob.
Wash temperature (COLD), Spin speed (400rpm) and 2 rinses are selected
automatically.
Should you wish to change the spin speed, or add wash options, press the relevant
button.
4
Press the start /hold button.
The door locks and the machine will then complete the selected wash cycle.
NOTE

Should you wish to change the setting during operation, press the Start/Hold button to hold the operation and then press the relevant button for the changes you wish to make.

Only COLD, 30°C and 40°C wash temperatures are selectable with the Wool programme.

Only Rinse+, and Crease Care are selectable wash options with the Wool programme.
CAUTION

Use only a detergent formulated for wool washing in automatic washing machines
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These detergents generate a large amount of soap suds so reduce the normal amount accordingly.
PAGE 13 OF24
Programmes
HAND WASH PROGRAMME
1
Place the laundry in the wash drum and close the door.
Add detergent and softener to the detergent compartment as required.
Should you wish to use bleach, add the bleach to the main wash compartment of the detergent drawer.
2
Open the water tap.
Press the Power button.
The display shows ‘—’ and all the programme lights switch on
3
The Hand Wash programme may be selected using the programme selector knob.
Wash temperature (COLD), Spin speed (400rpm) and 3 rinses are selected
automatically.
Should you wish to change the spin speed, or add wash options, press the relevant
button.
4
Press the start /hold button.
The door locks and the machine will then complete the selected wash cycle.
NOTE

Should you wish to change the setting during operation, press the Start/Hold button to hold the operation and then press the relevant button for the changes you wish to make.

Only COLD, and 30°C wash temperatures are selectable with the Hand Wash programme.

1000rpm and 1400 rpm spin speeds are not available for selection with the Hand Wash programme

Only Rinse+, and Crease Care are selectable wash options with the Hand Wash programme.
CAUTION

Use the Hand Wash programme for garments marked “HAND WASH ONLY”
PAGE 14 OF24
Programmes
QUICK 30 PROGRAMME
1
Place the laundry in the wash drum and close the door.
Add detergent and softener to the detergent compartment as required.
Should you wish to use bleach, add the bleach to the main wash compartment of the detergent drawer.
2
Open the water tap.
Press the Power button.
The display shows ‘—’ and all the programme lights switch on
3
The Quick programme may be selected using the programme selector knob.
Wash temperature (30°C ), Spin speed (800rpm) and 2 rinses are selected
automatically.
Should you wish to change the washing temperature, spin speed, or add wash options,
press the relevant
button.
4
Press the start /hold button.
The door locks and the machine will then complete the selected wash cycle.
NOTE

Should you wish to change the setting during operation, press the Start/Hold button to hold the operation and then press the relevant button for the changes you wish to make.

Only COLD, 30°C and 40°C wash temperatures are selectable with the Quick programme.

1000rpm and 1400 rpm spin speeds are not available for selection with the Quick programme

Only Rinse+, and Crease Care are selectable wash options with the Quick programme.
CAUTION

Use the Quick programme for garments that are only slightly soiled and only require freshening.
SPIN ONLY
1
Place the laundry in the wash drum and close the door.
2
Open the water tap.
Press the Power button.
The display shows ‘—’ and all the programme lights switch on
3
Select the spin speed by pressing the Spin speed button
4
Press the start /hold button.
The door locks and the machine will then complete the selected Spin cycle.
PAGE 15 OF24
Maintenance
CLEANING THE DETERGENT DRAWER
 To remove residual detergent, pull the dispenser drawer outward, press on the marked area of the
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siphon, and pull the drawer free.
To facilitate cleaning, the upper part of the fabric softener compartment may be removed.
Wash the dispenser in warm water.
Remove any accumulated detergent from the housing recess using a small brush.
Replace the drawer.
CLEANING THE WATER INLET FILTER
 Water intake filters are located at the machine inlet valve and at the tap end of the inlet hose. These
filters prevent dirt from entering the machine and should be cleaned periodically.
(every 30 to 40 washes.)
 Close the tap and disconnect the inlet hose.
 Clean the filters with a bristle brush .
 If the filter is very dirty it may have to be pried loose with a pair of pliers.
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CLEANING THE PUMP FILTER
The filter prevents foreign objects from entering and damaging the pump. This filter should be cleaned
after every 30-40 washes.
First disconnect the machine from the power supply.
Using a coin, open the filter cover located at the lower front of the machine.
Pull the small hose partially out, remove the small plug at the end of the hose and empty the drain water
into a suitable receptacle placed on the floor below the hose. When all the drain water has discharged,
replace the plug and feed the hose back into the machine.
Unscrew and remove the filter. Some residual water may leak onto the filter cover.
Remove any debris and clean the filter before replacing it.
Mop up any spillage and close the filter cover.
PAGE 16 OF24
Cleaning
CLEANING THE EXTERIOR
 Wipe up any residual detergent , bleach and other spills as they occur.
 Periodically wipe the outside of the machine with a damp soft cloth.
CLEANING THE INTERIOR
 Clean the interior with 250ml of chlorine bleach mixed with 500ml of detergent.
 Run the machine through a complete cycle.
 Repeat if necessary.
HOLIDAY STORAGE





If you are going to be away from home for some time:
Close the tap
Remove the power plug from the wall socket
Disconnect the drain and inlet hoses
Leave the door slightly open to prevent unpleasant odours from forming.
International fabric care labels
Recommended washing temp.
No dry cleaning
Bleach can be used
No spin
Do not use bleach
May be washed in
Wash by hand only
Do not wash in centrifuge
Dry on horizontal surface
Line dry
Do not wash
Ironing is permitted
Dry clean
Do not iron
Chemicals can be used
Use a warm iron only
PAGE 17 OF24
Stain removal guide










Stained, heavily soiled or greasy laundry may need to be pre-washed or soaked.
Pre-washing helps loosen soil before washing.
Soaking helps remove protein type stains like blood, milk or grass.
Hot water can set stains and should not be used .
Pre-clean the stain if possible by placing the garment face down on a paper towel or clean cloth.
Apply a recommended stain remover to the back of the stain to force the stain away from the garment and not through it.
Ascertain the type and age of the stain before attempting to clean it.
Always check the garment care label to confirm that the chosen cleaning method is compatible.
Washing and drying can set some stains.
Only use bleach if it is recommended for the fabric type.
Most stains are easier to remove if they are fresh.
STAIN
REMOVAL METHOD
Blood.
Rinse immediately and then soak in cold water with an enzyme based detergent before
washing in cold water.
Cocoa , Chocolate.
Rinse immediately and then soak in cold water with an enzyme based detergent before
washing in cold water.
Chewing gum.
Use ice to harden the gum scrape off and clean the remainder with white spirits.
Coffee.
Blot up and rinse in cold water. Rub a little liquid detergent on the stain and wash at the
maximum temperature allowed for that fabric.
Cream, Milk,
Ice cream.
Rinse in cold water and wash normally. If the stain persists, sponge with white spirits.
Deodorant.
Rub the affected area with vinegar and rinse under running cold water. Sponge with white
spirits. Treat stiffened areas with an enzyme based pre-wash.
Egg.
Soak in an enzyme based pre-wash, rinse and wash normally.
Fruit stains.
Blot up and rinse in cold water. Rub a little liquid detergent on the stain and wash
mally.
Grass.
Sponge with white spirits. Rub a little liquid detergent on the stain and wash normally.
Grease, Oil.
Lay affected area face down on an absorbent cloth and work from the back of the fabric.
Sponge with white spirits or dry cleaning fluid. Wash normally.
Iron rust.
Apply lemon juice and salt. Lay face up in the sun to dry.. Wash normally.
Lipstick.
Sponge with white methylated spirits and wash normally.
Mildew.
Moisten area with lemon juice. Lay face up in the sun to dry. Wash normally using a little
bleach if stain has persisted.
Mud.
Brush off any dry mud. Rinse in cold water. Rub a little detergent on the stain and wash normally.
Paint , oil based.
Scrape off any fresh paint and sponge with a non flammable dry cleaning fluid.
Wash normally.
Paint, water based.
Treat while still wet, rinse in warm water and wash normally.
Scorch marks.
Dampen a cloth with hydrogen peroxide and lay it over the affected area. Press with a fairly
hot iron.
Fabric softener.
Rub affected area with a bar of soap and wash normally.
PAGE 18 OF24
nor-
Problem washing—Check list
GREASY STAINS ON WASHING
 Use more detergent if washing is heavily soiled.
 Use both pre-wash and main wash programmes.
 Check that the machine is not overloaded.
GREY DIRTY LOOKING WASHING
 Use more detergent if the washing is heavily soiled or if the machine is located in a hard water area.
 Use pre-wash and main wash programmes.
 Check that the machine is not overloaded.
POOR WASH RESULTS
 Read the instruction book carefully.
 Follow the manufacturer’s instructions on the detergent pack.
 Sort out fabric types and separate natural from synthetic fabrics.
 Select the appropriate wash programme.
 Use fabric softeners for extra softness.
 Check that the machine is not overloaded.
DISCOLOURING
 This could be caused by natural body oils or iron deposits in the water supply.
 Select the correct programme at the correct temperature.
 Use the correct detergent dosage.
 Wash the garment to the manufacturer’s directions.
 Check that the machine is not overloaded.
UNDISSOLVED DETERGENT IN THE ECO PROGRAMME
Use a lesser dosage of detergent if the ECO programme is used frequently. Ensure that you do not overdose
with detergent as the ECO programme may not dissolve all the detergent. (See page 10)
Trouble shooting
Most problems are easily solved if the cause is understood.
The machine has a self diagnostic capability and will, where possible display an error code if a problem
is detected. Please check the following before calling a service technician to assist.
The washer will not operate at all.
Is there a power supply to the machine? Check the socket with another appliance
such as a kettle Did you press the ‘Start / Pause’ button?
Has the machine been loaded with the correct amount of laundry?
Water is not supplied
Error display is...
IE
Is the tap open, the inlet hose connected and the filters clean?
Is the water frozen in the tap or hose?
Has the water supply been shut off?
Is the inlet hose blocked or kinked?
The washer will not drain
Error display is...
OE
Is the drain hose blocked, kinked or deformed?
Is the end of the drain hose immersed in water?
Has the pump filter been cleaned?
The washer will not spin.
Error display is...
UE
Is the wash load evenly distributed in the drum?
Is the door open ? The error code LE will be displayed.
The machine vibrates or is
excessively noisy
Error display is...
Has the machine been levelled?
Have the transport fittings been removed?
E8
E9
The machine stops during the spin cycle or
the spinning result is unsatisfactory.
Error display is
PFE
PAGE 19 OF24
Contact the nearest service centre.
Are the filters or the drain pump clogged?
Is the drain pump operating?
Was the correct amount of detergent used?
Is the drain hose outlet higher than 1 metre above the floor?
To cancel the error display PFE, press the POWER OFF button, press the POWER ON button press the SPIN button and lastly press the START/HOLD button.
Specifications
Model
DAW327
Dimensions (mm)
595 x 610 x 850 (W x D x H )
Maximum load ( textiles)
8.0
Machine Weight (Kg.)
54 (Net) / 58 (Gross)
Standard water consumption (l)
52
Spin Speed (RPM)
400 / 800 / 1000 / 1400
Operating water pressure
0.03MPa—0.8MPa
FRONT
PCB
Wiring Diagram
MAIN PCB
Owner’s responsibility
Please note that the following are not covered by the warranty.
 Damage to exterior finish.
 Breakage of the door glass.
 Damage through improper installation.
 Damage caused through improper use of the appliance.
 Damage caused by moving or transporting the appliance.
PAGE 20 OF24
Service centres
If you have followed the instructions and still have a problem, contact the nearest
Defy Service Centre. They will be able to advise you on any aspect of the product
or send a qualified technician to repair it.
BLOEMFONTEIN
CAPE TOWN
DURBAN
EAST LONDON
JOHANNESBURG
Commercial Head Office,
Administration, Distribution, National
Groups, Tel. Sales, Contracts and Credit.
POLOKWANE
PORT ELIZABETH
PRETORIA.
160 Long Street, Hilton,
Bloemfontein 9301.
Tel. 051 400 3900
Bloemfontein.Service@defy.co.za
5A Marconi Rd.
Montague Gardens, 7441.
Tel. 021 526 3000
CapeTown.Service@defy.co.za
35 Intersite Avenue,
Umgeni Business Park, Durban 4051.
Tel. 031 268 3300
Durban.Service@defy.co.za
16 Bowls Rd. Arcadia,
East London 5201.
Tel. 043 743 7100
EastLondon.Service@defy.co.za
Cnr. Mimetes & Kruger Sts. Denver ext.12
Johannesburg. 2094.
Tel. 011 621 0200 or 011 621 0300
Gauteng.Service@defy.co.za
87 Nelson Mandela Drive.
Superbia 0699.
Tel. 0152 92 1166 / 7 / 8 / 9.
Polokwane.Service@defy.co.za
112 Patterson Road,
North End, Port Elizabeth 6001.
Tel. 041 401 6400
PortElizabeth.Service@defy.co.za
Block A1 Old Mutual Industrial Park.
Cnr. D.F.Malan Drive & Moot Str.
Hermanstad. 0082.
Tel. 012 377 8300
Pretoria.Service@defy.co.za
OTHER AREAS ARE SERVICED BY OVER 200 AUTHORISED SERVICE AGENTS.
PLEASE CONSULT THE NEAREST REGIONAL DEFY SERVICE CENTRE FOR DETAILS.
PAGE 21 OF24
Warranty
This certificate is issued by DEFY APPLIANCES (PTY) LIMITED manufacturers of Defy and
Ocean products, hereinafter the Company, to the original purchaser only, of the appliance described on the certificate and shall constitute the only warranty given in respect of this appliance.
The Company warrants to the original purchaser that for a period of TWO YEARS from date of
purchase the appliance is free from defect under normal domestic use, both in workmanship and
material, subject to the following conditions.
1. Repair or replacement of any part of this appliance, found by the Company to be defective, shall
be at the election of the Company. The Company reserves the right to effect such service through
any of its Service Divisions or Authorised Service Dealers. The cost of such service shall be borne
by the Company in full, provided that the appliance is located no further than 50 km. from a Company Service Centre or an Authorised Service Dealer. Where the appliance is located beyond the
50 km. radius, the purchaser shall be liable for the standard travelling charges, as determined by
the Company.
CARRY IN SERVICE Microwave ovens, Compact cookers and small appliances are repaired in
our service centres and are not collected from the customers home. Faulty units should be delivered to the purchasing dealer or to the nearest Company Service Centre for warranty repairs.
2. Vitreous enamelware, fuses and lamps are specifically excluded from these warranties. It is an
express condition of these warranties that the purchaser takes due care and attention in the use and
maintenance of the appliance. Abuse, misuse in conflict with operating instructions, connection to
incorrect voltages and subjection to commercial use shall release the Company from its obligations.
3. This warranty shall become void and cease to operate if the appliance is dismantled by, or any
repairs to the appliance are effected by any persons not duly authorised by the Company, or if substitute parts not approved by the Company are used in the appliance, or if the serial number of the
appliance is removed.
4. The Company shall not be responsible for damages resulting from fire, flood, civil disturbances
or any Act of God. The Company shall not, in terms of these warranties be responsible nor held
liable for any consequential loss or damage of any kind caused by or due to the failure or malfunction of the appliance.
5. The Company shall not be responsible for transportation or other costs other than those incurred
within the provisions of Point 1 of this Certificate.
6. These warranties shall not apply to the appliance if it is purchased or used beyond the borders of
the Republic of South Africa, Namibia, Botswana, Swaziland and Lesotho.
7. Where service is requested under warranty and no fault or defect can be found by the Company,
all costs incurred will be for the purchaser's account.
8. This Certificate as well as your invoice will serve as proof of purchase. For the purpose of warranty, it will be essential to produce this Certificate and invoice. Failure to do so, will render the
purchaser liable for service costs.
KEEP THIS CERTIFICATE AND SALES INVOICE AS PROOF OF
PURCHASE FOR WARRANTY PURPOSES.
PAGE 22 OF24
Notes
PAGE 23 OF24
You can rely on Defy. To simplify
OWNER’S MANUAL
MAXIMAID 800
DAW 327(Metallic)
DAW 328 (White)
Automatic Washing Machine
The Manufacturer strives for continuous improvements.
The content of this book is therefore subject to change without
notice.
.
Record in the space below the listed information for future reference. The Serial number may be found on the rating label at the
rear of the machine
SERIAL No……………………………………………………………..
DATE OF PURCHASE………………………………………………..
PURCHASED FROM………………………………………………….
PAGE 24 OF24
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