CEECO | IP-SSP-511- X | Service manual | CEECO IP-SSP-511- X Service manual

IP-HOB-531-X OR SSP-511-X-SPK1.07r1-ISSUE4.0
SERVICE MANUAL
FOR
VoIP
MODEL IP-HOB-531-X
HANDS FREE WEATHER RESISTANT TELEPHONE
OR
MODEL IP-SSP-511- X
HANDS FREE STAINLESS STEEL
PANEL TELEPHONE
EQUIPPED WITH SPK1.07r1 FIRMWARE
Serving the Telephone Industry Since 1930
Communication Equipment
& Engineering Company
519 West South Park Street
Okeechobee, Florida 34972
Voice: 863-357-0798
Fax: 863-357-0006
ISSUE 4.0
IMPORTANT INFORMATION
FOR
CUSTOMER
Please fill in before you continue.
The following information is necessary when calling CEECO for assistance.
MODEL NUMBER
MODEL IP-HOB-531-X OR SSP-511-X
EQUIPPED WITH SPK1.07r1
FIRMWARE.
SERIAL NUMBER
DATE MANUFACTURED
LOCATION INSTALLED
For us to better serve you, please have this information available when calling for
technical support.
CEECO
Communication Equipment & Engineering Company
519 West South Park Street
Okeechobee, Florida 34972
(863) 357-0798 Voice
(863) 357-0006 Fax
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
2
ISSUE 4.0
TABLE OF CONTENTS
SECTION
PAGE
1.0
INTRODUCTION................................................................................................. 4
2.0
GENERAL ............................................................................................................. 4
3.0
PROGRAMMING ................................................................................................ 5
PROGRAMMING CONTINUED ....................................................................... 6
PROGRAMMING CONTINUED ....................................................................... 7
4.0
OPERATION ........................................................................................................ 7
5.0
RECOMMENDED TOOLS AND TEST EQUIPMENT .................................. 7
6.0
INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS ................... 8
7.0
TESTING ............................................................................................................... 9
8.0
SPECIFICATIONS............................................................................................. 10
9.0
PARTS LIST ....................................................................................................... 11
10.0
FCC NOTICE...................................................................................................... 12
11.0
REPAIR AND RETURN INFORMATION ..................................................... 13
12.0
WARRANTY POLICY ...................................................................................... 14
13.0
DIAGRAM........................................................................................................... 15
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
3
ISSUE 4.0
1.0
INTRODUCTION
The practices in this manual provide installation and maintenance information for the
CEECO Voice Over Internet Protocol (VoIP) Model IP-HOB-531-X Hands free Weather
Resistant Telephone or Model IP-SSP-511-X Stainless Steel Panel Telephone, equipped
with SPK1.07r1 firmware.
The information in this manual is subject to change without notification.
For information not included in this manual, please call or write:
CEECO
Customer Service
519 West South Park Street
Okeechobee, Florida 34972
(863) 357-0798
(863) 357-0006 FAX
2.0
GENERAL
2.1
The CEECO Model IP-HOB-531-X Hands Free Weather resistant
telephone is a sturdy, vandal resistant, stainless steel weather resistant
speakerphone. Instead of a hookswitch and handset, the IP-HOB-531-X
has a Press to start/Press to stop button for initiation and termination of
phone calls. This Emergency button is provided for automatic ring down
applications. Ordinarily, the telephone can only be used to receive calls.
The telephone may, however, be used to initiate calls if it is used in
conjunction with external call equipment (i.e. programmable switch, ring
down circuit, etc…) The Model IP-SSP-511-X is the same telephone
without the weather resistant housing. It is designed to be installed in
either the HOB series weather resistant housings or the HOB series openfaced weather-resistant housings.
2.2
Incoming calls may be allowed or blocked depending on the
programming.
2.3
Programming is accomplished via the DTMF keypad.
*The VoIP ATA unit does require an AC power source as described in the
installation notes.
*The VoIP ATA typically comes in a separate but included package, but
may also come already positioned within the telephone.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
4
ISSUE 4.0
3.0
PROGRAMMING
3.1
Remove the front stainless steel panel by loosening the four security
screws with a security tool (sold separately) and remove them. Remove
the panel and attached telephone assembly.
3.2
Connect the telephone to a working telephone line or a DTMF test set.
3.2
Locate the pair of plastic mini-jumpers located near the edge of the
printed circuit board. Move them to the “ON” or innermost position, as
depicted on the last page of this manual.
3.3
Locate the programming keypad, which is either mounted on the back
panel or provided on the side. If the keypad is packaged separately, locate
the multicolored ribbon cable with white connector, which extends from
the PC Board of the phone. Connect the keypad to that connector.
3.4
Each programming location is accessed by dialing the "#" sign and the two
digit code, which corresponds to that location. The only valid program
locations for this phone is #00. The previous contents of the location are
automatically erased when the location code is dialed.
3.5
Press the “CALL & HANGUP” button and wait to hear dial tone.
3.6
Using the keypad, enter # 9 7 # 1 8 #. This will clear all user
programmable memory to begin programming.
3.7
Location "00" is the telephone options location. By entering a number of
1-9 into each of the 10 digits, the phone is customized for the particular
installation.
3.8
Enter #00 followed by ten digits, as selected on the next page. This “X”
model phone only offers selections for Digits 2, 3, and 10 on the next
page. It is recommended that a “5” be entered under Digit 10.
NOTE:
THIS EQUIPMENT IS TELEPHONE LINE POWERED. DURING PROGRAMMING THE CENTRAL
OFFICE OR PBX MAY RESPOND TO THE PROGRAMMING CODES WITH VARIOUS BUSY TONE,
REORDER TONE, RECORDINGS, ETC. THESE TONES AND RECORDINGS WILL HAVE NO
EFFECT ON THE PROGRAMMING. PLEASE IGNORE THEM.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
5
ISSUE 4.0
PROGRAMMING CONTINUED
LOCATION #00
Digit 1:
Always 0 for this model.
Digit 2:
0
No incoming calls allowed.
1
Incoming calls allowed.
Digit 3:
0
No time-out disconnect
1-9 Minutes time-out disconnect
Digit 4:
Always 0 for this model
Digit 5:
Always 1 for this model
Digit 6:
Always 0 for this model.
Digit 7:
Always 0 for this model
Digit 8:
Always 0 for this model
Digit 9:
Always 0 for this model
Digit 10:
0
0 No wink detect.
1-9
Length of the wink detect.
(1=50ms incremental to 450 ms. 5 is recommended).

Be sure to enter your selections below for future reference.
#00=
0 __ __ 0 1 0 0 0 0 5
DIGITS: 1 2 3 4 5 6 7 8 9 10
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
6
ISSUE 4.0
PROGRAMMING CONTINUED
3.9
3.10
4.0
When you are finished programming, press the “CALL & HANGUP”
button to hang up the phone. Return the two plastic mini-jumpers to the
“OFF” or outermost position, as depicted on the last page of this manual.
Secure the telephone assembly in the housing. The phone is now ready for
use.
Refer to the INSTALLATION NOTES section ahead for details regarding
the VoIP configuration setup prior to proceeding.
OPERATION
To receive a call, press the "EMER/CALL" button located on the front of the
phone, when the telephone rings. The LED (if provided) will illuminate red at this
time. In order to receive incoming calls the phone must have been programmed
with a “1” under Digit 2 in section 3.8 of this manual. When the call is answered,
a normal speakerphone conversation may take place. After the call is complete,
press the "EMER/CALL" button on the front of the panel again to hang up the
phone. If the user does not press the button on the front of the panel when he or
she is finished using the phone, then the phone will hang up after detecting a wink
(open switch interval) or the timer times out.
If the telephone has been mated with external call equipment, a call may also be
initiated by pressing the “EMER/CALL” button. The LED (if provided) will
illuminate red at this time. The external call equipment should direct the call as
intended and a normal speakerphone conversation may take place. After the call is
complete, press the "EMER/CALL" button on the front of the panel again to hang
up the phone. If the user does not press the button on the front of the panel when
he or she is finished using the phone, then the phone will hang up after detecting a
wink (open switch interval) or the timer times out.
5.0
RECOMMENDED TOOLS AND TEST EQUIPMENT
DTMF Test Set
Volt/Ohm Meter
CEECO Security Tool, 301-064
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
7
ISSUE 4.0
6.0
INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS
6.1
Using a 301-064 security tool (sold separately) loosen and remove the security screws.
6.2
The security tool is for a standard 5/32" button head screw generally used
on the framework of the phone booths.
6.3
Separate the faceplate assembly from the weather resistant housing or
mounting by pulling the faceplate forward. The mounting box is designed
to be mounted flush with a flat vertical surface. Mounting holes are
provided on the back of the box and may require punch out or tapping.
6.4
Cables are intended to enter the box via conduit and the conduit holes
provided. Unused conduit holes must be plugged. If necessary, additional
holes may be drilled in the back of the housing for cable entry. In such
cases, be sure to de-bur any drilled holes to guard against wire chaffing..
6.5
Run the LAN cable/wire through the mounting box or surface and
terminate with the proper connector (i.e. RJ45). Plug the LAN cable into
the LAN port of the ATA unit. Plug the modular line cord from the
faceplate assembly into the RJ11C terminal on the ATA.
6.6
Position the ATA unit and power adapter as desired. The power adapter
requires a 100-240V, 0.3A max, 20-30VA, 50-60Hz source.
6.7
Prior to connecting the power adapter to its source, review and follow the
instructions with the ATA unit.
6.8
Dress the line cable away from the security screws and seat the faceplate
into the weather resistant housing or mounting. Secure the cover assembly
tightening the security screws. Ensure all connections have been made,
fasteners have been fastened and LAN is operational.
by
6.9
Follow the instructions for the ATA setup, for which a web browser will
be necessary, unless the DTMF input method is used as described for
voice prompt configuration. Please utilize the contact information on the
ATA documentation for any questions regarding VoIP settings or issues.
6.10
The unit is now ready for use.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
8
ISSUE 4.0
*****WARNING*****
A.
B.
Never install telephone wiring during a lightning storm.
The telephone must be grounded in accordance with local
and national electric codes.
Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.
Never touch uninsulated telephone wires or terminals unless the
telephone line has been disconnected at the network interface.
Use caution when installing or modifying telephone lines.
C.
D.
E.
7.0
TESTING
Action:
Connect the telephone to a working telephone line.
Place a call to the telephone from another phone.
Reaction:
The telephone rings. Press the "CALL" button to answer the call.
Provided the phone was programmed to allow incoming calls, a
normal speakerphone conversation should transpire.
Action:
Finish the conversation.
Press the "CALL" button, or wait until
Time-out occurs.
Action:
If the telephone has been mated with external call equipment, press
the "CALL" button to initiate a call.
Reaction:
The external call equipment directs the call as intended and a
normal speakerphone conversation is allowed when the called
party answers.
Action:
Finish the conversation.
Press the "CALL" button, or wait until
Time-out occurs.
Action:
If the phone was programmed to not allow incoming calls, try
making a call to the phone.
Reaction:
The telephone will ring, but it will drop the line when it is
answered and not allow a conversation to take place.
*NOTE:
Please utilize the contact information on the ATA documentation for
any questions or issues pertaining to the VoIP settings or use
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
9
ISSUE 4.0
8.0
SPECIFICATIONS
INPUT POWER:
ATA powered
LOOP CURRENT:
35 mA minimum 80 mA maximum
IMPEDANCE:
600 ohms
SIGNALING:
Manual on-off hook
ENVIRONMENTAL:
Temperature 0o C to 50o C
Humidity
20%-90% non-condensating
PROGRAMMING:
Via DTMF keypad.
MEMORY RETENTION:
Non-volatile memory retention
DIMENSIONS:
(SSP)
7 1/6 wide x 11 1/4 high x 4 1/4 deep
MOUNTING:
Vertical surface mount.
WEIGHT:
Approximately 4 lb.
DIMENSIONS:
(HOB)
11.28" high x 7.080" wide x 5" deep (top)
MOUNTING:
4 Holes spaced 8" x 5 7/8"by .312" dia.
WEIGHT:
Approximately 12 pounds
FCC REGISTRATION NO.: BW-88T7-68447-KX-T
TYPE JACK:
RJ11C
UL LISTED NO.:
6OF5
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
10
ISSUE 4.0
9.0
PARTS LIST
QUANTITY
PART NUMBER
DESCRIPTION
4
331-006
OUTER COVER SECURITY SCREW
1
301-018
MODULAR LINE CORD
1
531-11075
FACE PLATE
1
700-008
KEYPAD CABLE
1
660-000
CEECO SPEAKER BOARD
1
705-110
CONNECTORIZED KEYPAD
1
14067
1
6020
1
14024
1
HOB-331
Open-faced weather-resistant enclosure
1
331-010
STAINLESS STEEL PANEL.
1
401-009
RINGER
1
N/A
1
MICROPHONE.
MOMENTARY PANEL SWITCH
SPEAKER
SERVICE MANUAL
301-12062
VoIP ATA Unit
301-064
SECURITY TOOL
ACCESSORIES:
1
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
11
ISSUE 4.0
10.0 FCC NOTICE
10.1
FCC REGISTRATION AND REPAIR INFORMATION
Your new telephone has been registered with the Federal Communication
Commission (FCC) in accordance with Part 68 of its rules. The FCC
requires that you be advised of certain requirements involving the use of
this telephone.
10.2
CONNECTION WITH THE NATIONWIDE TELEPHONE NETWORK
The FCC requires that you connect this telephone to the Nationwide
Telephone Network through a registered jack provided by the Telephone
Company in your area. This jack is a modular outlet, which you can order
from your local telephone company.
10.3
NOTIFICATION TO THE TELEPHONE COMPANY
Before connecting this telephone, the FCC requires that you notify your
local telephone company business office. The number is in the front of
your phone book.
Tell them:
The "line" to which you will connect the telephone (that is, your phone
number) and the telephone's FCC registration number and ringer
equivalence number. These numbers are listed in Section 8.00.
The FCC further requires that you notify your local telephone company
when permanently disconnecting this telephone.
NOTE: This section does not apply to those units being used solely on a
LAN network.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
12
ISSUE 4.0
11.0 REPAIR AND RETURN INFORMATION
11.1
WARRANTY REPAIR
Any device returned requiring warranty service, repair or credit must be
accompanied with a "Return Material Authorization" (RMA) FORM. It
must include: return-shipping instructions, original purchase order number
and special marking instruction. A description of the trouble observed
must be attached to the defective unit. This information must be inside the
shipping container.
11.2
DIRECT ALL INQUIRES TO:
CEECO
Repair Department
519 West South Park Street
Okeechobee, Florida 34972
(863) 357-0798
(863) 357-0006 FAX
11.3
NON-WARRANTY REPAIR
CEECO will repair equipment out of warranty for a set charge plus parts.
The customer must pay the shipping costs both directions.
11.4
RETURN FOR CREDIT
Material may be returned for credit only with prior approval. Material
authorized for return is subject to a 20% restocking charge based on the
manufacturer’s list price. Return RMA must be requested no later than 30
days after original shipment.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
13
ISSUE 4.0
12.0 WARRANTY POLICY
12.1
GENERAL
CEECO products are guaranteed to be free of defects in material and
workmanship for a period of 365 days from the date of original purchase.
CEECO's obligation under this warranty is limited to repair or
replacement of any part found to be defective by CEECO. Under no
circumstances shall CEECO be liable for loss, damage, cost of repair or
consequential damages of any kind, which have been caused by neglect,
acts of God, abuse or improper operation of equipment.
12.2
PRINTED CIRCUIT BOARDS
Printed circuit boards should not be repaired in the field. If a unit is found
to be faulty, replace it with another unit and return the faulty unit to
CEECO for repair. Modifications by anyone other than CEECO will void
the warranty.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
14
ISSUE 4.0
13.0 DIAGRAM
Locate the mini jumpers
on the corner of the PCB.
O
N
O
MOVE THE MINI JUMPERS
TO THE ON POSITION
BEFORE GOING OFFHOOK.
When programming is
completed, move the mini
jumpers to the OFF
position.
O
FF
N
O
O
FF
N
O
FF
NOTE:
Do not leave the mini jumpers in the ON position,
this will decrease battery life.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
15
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