User manual | 48p9748

Install options:
• Drives
• Microprocessors
• Adapters
• Memory
xSeries 450
Install the server in
the rack, if required
Type 8688
Installation Guide
Cable the server
and options
Welcome. . .
Thank you for buying an
IBM xSeries server. Your server
is based on the X-Architecture
technology, and it features
superior performance, availability,
and scalability.
Start the server
Did the server
start correctly?
No
Yes
This server Installation Guide
contains information for setting
up and configuring your server.
For detailed information about
your server, view the publications
on the Documentation CD.
You can also find the most
current information about your
server on the IBM Web site at:
http://www.ibm.com/pc/support
Set up and
configure
the hardware
Did configuration
complete?
Yes
Install the operating
system. Go to the
Web for instructions,
http://www.ibm.com/
pc/support
Install applications,
such as IBM systems
management software
and IBM ServeRAID
programs
System is ready to use.
Go to the Server Support
flow chart to register
and profile your server.
Go to the Server Support
flow chart
No
Server Support
Server working
properly?
Yes
Register and profile your server
After you register and profile, you will be able to:
• Diagnose problems using the IBM Online Assistant
• Participate in the IBM discussion forum
• Receive e-mail notifications of technical updates
related to your profiled products
No
Check all cables for loose connections
and verify that all optional devices you
®
installed are on the ServerProven list.
You can view the ServerProven list at
Register: http://www.ibm.com/pc/register/
Profile: http://www.ibm.com/pc/support/
http://www.ibm.com/pc/compat/
Problem
solved?
View information about IBM support line at
http://www.ibm.com/services/sl/products/
or view support telephone numbers at
http://www.ibm.com/planetwide/
Yes
No
View support telephone numbers at
http://www.ibm.com/planetwide/
Use the troubleshooting
information provided with
your server to determine
the cause of the problem
and the action to take.
Problem
solved?
Yes
No
Flash the latest levels of BIOS,
service processor, diagnostics,
and RAID code.
You can download this code at
http://www.ibm.com/pc/support/
Yes
Problem
solved?
Hardware
No
Hardware or
software problem?
Software
xSeries 450
򔻐򗗠򙳰
Installation Guide
SC48-P974-80
Note: Before using this information and the product it supports, read the general information in Appendix A, “Warranty information”,
on page 47 and Appendix B, “Notices”, on page 59.
Second Edition (February 2003)
© Copyright International Business Machines Corporation 2003. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Contents
Safety
. . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Chapter 1. Introduction . . . . . . . .
The IBM xSeries Documentation CD . . .
Hardware and software requirements . .
Using the Documentation Browser . . .
Features and specifications . . . . . . .
Notices and statements used in this book .
Major components of the xSeries 450 server
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Chapter 2. Installing options. . . . . . .
Installation guidelines . . . . . . . . . .
System reliability guidelines. . . . . . .
Working inside a server with power on. . .
Handling static-sensitive devices . . . .
Installing an adapter . . . . . . . . . .
Installing a microprocessor and power module
Installing memory . . . . . . . . . . .
Completing the installation. . . . . . . .
Connecting the cables . . . . . . . .
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Chapter 4. Configuring your server . . . . . . . . . . . .
Using the Extensible Firmware Interface (EFI) Boot Manager program
Using the Configuration/Setup Utility program . . . . . . . . .
Using the LSI Logic Configuration Utility . . . . . . . . . . .
Using the Remote Supervisor Adapter . . . . . . . . . . . .
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Chapter 5. Solving problems . . . . .
Diagnostic tools overview . . . . . . .
POST error codes . . . . . . . . . .
Light Path Diagnostics feature overview. .
Identifying problems using the Light Path
Light Path Diagnostics table . . . . .
Troubleshooting charts . . . . . . . .
Chapter 3. Server controls, LEDs,
Front view . . . . . . . . .
Rear view . . . . . . . . . .
Server power features . . . . .
Turning on the server . . . .
Turning off the server . . . .
and
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Chapter 6. Getting help and technical assistance .
Before you call . . . . . . . . . . . . . . .
Using the documentation . . . . . . . . . . .
Getting help and information from the World Wide Web
Software service and support . . . . . . . . .
Hardware service and support . . . . . . . . .
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Appendix A. Warranty information
Warranty period . . . . . . .
Problem determination . . . .
Warranty service and support .
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© Copyright IBM Corp. 2003
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iii
International Warranty Service .
Purchasing additional services .
IBM Statement of Limited Warranty
Part 1 - General Terms . . . .
Part 2 - Country-unique Terms .
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Z125-4753-06
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8/2000
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Appendix B. Notices . . . . . . . . . . . . . . .
Edition notice . . . . . . . . . . . . . . . . . .
Trademarks . . . . . . . . . . . . . . . . . . .
Important notes. . . . . . . . . . . . . . . . . .
Product recycling and disposal . . . . . . . . . . . .
Electronic emission notices . . . . . . . . . . . . .
Federal Communications Commission (FCC) statement . .
Industry Canada Class A emission compliance statement .
Australia and New Zealand Class A statement . . . . .
United Kingdom telecommunications safety requirement. .
European Union EMC Directive conformance statement . .
Taiwanese Class A warning statement . . . . . . . .
Chinese Class A warning statement . . . . . . . . .
Japanese Voluntary Control Council for Interference (VCCI)
Power cords . . . . . . . . . . . . . . . . . . .
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Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
iv
xSeries 450: Installation Guide
Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Copyright IBM Corp. 2003
v
Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Statement 1:
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
v Connect all power cords to a properly wired and grounded electrical
outlet.
v Connect to properly wired outlets any equipment that will be attached to
this product.
v When possible, use one hand only to connect or disconnect signal
cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
v Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect:
To Disconnect:
1. Turn everything OFF.
1. Turn everything OFF.
2. First, attach all cables to devices.
2. First, remove power cords from outlet.
3. Attach signal cables to connectors.
3. Remove signal cables from connectors.
4. Attach power cords to outlet.
4. Remove all cables from devices.
5. Turn device ON.
vi
xSeries 450: Installation Guide
Statement 2:
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
a module containing a lithium battery, replace it only with the same module
type made by the same manufacturer. The battery contains lithium and can
explode if not properly used, handled, or disposed of.
Do not:
v Throw or immerse into water
v Heat to more than 100°C (212°F)
v Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
v Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Safety
vii
Statement 4:
≥ 18 kg (39.7 lb)
≥ 32 kg (70.5 lb)
≥ 55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
viii
xSeries 450: Installation Guide
Statement 8:
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
a service technician.
Statement 10:
CAUTION:
Do not place any object weighing more than 82 kg (180 lb) on top of
rack-mounted devices.
>82 kg (180 lb)
WARNING: Handling the cord on this product or cords associated with accessories
sold with this product, will expose you to lead, a chemical known to the State of
California to cause cancer, and birth defects or other reproductive harm. Wash
hands after handling.
Safety
ix
x
xSeries 450: Installation Guide
Chapter 1. Introduction
This Installation Guide contains instructions for setting up your IBM® Eserver™
xSeries™ 450 Type 8688 server and basic instructions for installing some options.
More detailed instructions for installing options are in the Option Installation Guide
on the IBM xSeries Documentation CD, which comes with your server. This
publication contains information about:
v Setting up and cabling your server
v Starting and configuring your server
v Installing some options
v Solving problems
The latest version of this publication is available from the IBM Web site. Complete
the following steps to display a list of publications for your server:
1. From http://www.ibm.com, click Support & downloads.
2. Click Search technical support.
3. In the Enter PC machine type and model field, type 8688 and click Submit.
4. On the left side of the ″xSeries 450 8688 support″ page, click Online
publications.
5. From the Online publications by category menu, select the category of
publications you want to display.
Your server comes with a limited warranty. If you have access to the World Wide
Web, you can obtain up-to-date information about your xSeries 450 model and
other IBM server products at http://www.ibm.com/eserver/xseries/.
Record information about your server in the following table. You will need this
information when you register your server with IBM.
Product name
Machine type
Model number
Serial number
© Copyright IBM Corp. 2003
IBM Eserver xSeries 450 server
8688
_____________________________________________
_____________________________________________
1
The model number and serial number are on the ID label on the left side of the
bezel, just above the hard disk drives.
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ID label
See the Rack Installation Instructions publication for complete rack installation and
removal instructions.
The IBM xSeries Documentation CD
The IBM xSeries Documentation CD contains documentation for your server in
Portable Document Format (PDF) and includes the IBM Documentation Browser to
help you find information quickly.
Hardware and software requirements
The IBM xSeries Documentation CD requires the following minimum hardware and
software:
v Microsoft® Windows NT® 4.0 (with Service Pack 3 or later), Windows® 98, or
Windows 2000.
v 100 MHz Intel® Pentium® microprocessor.
v 32 MB of RAM.
v Adobe Acrobat Reader 3.0 or later. Acrobat Reader software is included on the
CD, and you can install it when you run the Documentation Browser.
Using the Documentation Browser
Use the Documentation Browser to browse the contents of the CD, read brief
descriptions of the books, and view books using Adobe Acrobat Reader. The
Documentation Browser automatically detects the regional settings in use in your
system and displays the books in the language for that region (if available). If a
book is not available in the language for that region, the English version is
displayed.
Use one of the following procedures to start the Documentation Browser:
v If Autostart is enabled, insert the CD into your CD-ROM drive. The
Documentation Browser starts automatically.
v If Autostart is disabled, insert the CD into your CD-ROM drive and click Start -->
Run. In the Open field, type
2
xSeries 450: Installation Guide
e:\win32.bat
where e is the drive letter of your CD-ROM drive, and click OK.
Select your server from the Product menu. The Available Topics list displays all
the books for your server. Some books might be in folders. A plus sign (+) indicates
each folder or book that has additional books under it. Click the plus sign to display
the additional books.
When you select a book, a description of the book appears under Topic
Description. To select more than one book, press and hold the Ctrl key while you
select the books. Click View Book to view the selected book or books in Acrobat
Reader. If you selected more than one book, all the selected books are opened in
Acrobat Reader.
To search all the books, type a word or word string in the Search field and click
Search. The books in which the word or word string appears are listed in order of
the most occurrences. Click a book to view it, and press Crtl+F to use the Acrobat
search function within the book.
Click Help for detailed information about using the Documentation Browser.
Chapter 1. Introduction
3
Features and specifications
The following table provides a summary of the features and specifications for your
server.
Microprocessor:
v Intel® Itanium® 2 900 MHz or
higher, depending on server model
v 1.5 MB (minimum) Level-3 cache
v 200 MHz front-side bus (FSB), at
two data transfers per cycle,
yielding a 400 MHz system bus
(minimum)
v Support for up to four
microprocessors
v XceL4™ Server Accelerator Cache:
64 MB
Power supply:
Heat output:
Two power supplies: 550 watts at
100-127 V ac or 1050 watts at
200-240 V ac (hot-swappable and
redundant at 200-240 V ac only)
Approximate heat output in British
thermal units (Btu) per hour
v Minimum configuration: 854 Btu (250
watts)
v Maximum configuration: 2646 Btu
(775 watts)
Active Memory™:
v Minimum: 1 GB
v Maximum: 40 GB
v Type: 2-way interleaved PC2100,
ECC DDR SDRAM, registered
DIMMs only
v Supports 512 MB, 1 GB, and 2 GB
dual inline memory modules
(DIMMs)
Size (4 U):
v Height: 17.8 cm (7 inches, 4 U)
v Depth: 69.85 cm (27.5 inches)
v Width: 48.3 cm (19 inches)
v Maximum weight: 38.6 kg (85 lb),
depending on your configuration
Drives standard:
DVD/CD-RW: IDE
Expansion bays:
v Two removable media bays (one
DVD/CD-RW preinstalled)
v Supports up to two internal
Ultra320 SCSI hard disk drives
Active™ PCI-X expansion slots:
Six 64-bit Active PCI-X expansion
slots:
v Two 66 MHz PCI-X slots
v Two 100 MHZ PCI-X slots
v Two 133 MHZ PCI-X slots
Cooling:
Four hot-swap fans
v Two 150 mm x 51 mm fans
v Two 150 mm x 38 mm fans
Acoustical noise emissions:
v Declared sound power, idle: 6.5
bels
v Declared sound power, operating:
6.5 bels
v Bystander sound pressure, idle: 49
dBa
v Bystander sound pressure,
operating: 49 dBa
4
xSeries 450: Installation Guide
Video:
v Integrated ATI RageXL video
v PCI bus interface
v Compatible with SVGA
v 8 MB SDRAM video memory
Integrated functions:
v Broadcom 5704 10/100/1000 dual
port Ethernet controller
v Light Path Diagnostics™
v One external and one internal
Ultra320 SCSI port (dual-channel
integrated controller with RAID
capabilities)
v Remote Supervisor Adapter
(service processor)
– ASM interconnect
(peer-to-peer) port
– Ethernet port
– Serial port
v IDE controller
v RXE Management Port
v RXE Expansion Ports
v Three USB ports
v SCSI ports
v Serial port
v Wake on LAN®
Environment:
v Air temperature:
– Server on: 10° to 35°C (50.0°
to 95.0°F). Altitude: 0 to 914 m
(2998.7 ft)
– Server on: 10° to 32°C (50.0°
to 89.6°F). Altitude: 0 to 2133
m (6998.0 ft)
– Server off: -40° to 60°C (-104°
to 140°F). Maximum altitude:
2133 m (6998.0 ft)
v Humidity:
– Server on: 8% to 80%
– Server off: 5% to 100%
Electrical input:
v Sine-wave input (50-60 Hz) required
v Input voltage low range:
– Minimum: 100 V ac
– Maximum: 127 V ac
v Input voltage high range:
– Minimum: 200 V ac
– Maximum: 240 V ac
v Input kilovolt-amperes (kVA)
approximately:
– Minimum: 0.250 kVA
– Maximum: 1.3 kVA
Notes:
1. Power consumption and heat
output vary depending on the
number and type of optional
features installed and the
power-management optional
features in use.
2. These levels were measured in
controlled acoustical
environments according to the
procedures specified by the
American National Standards
Institute (ANSI) S12.10 and ISO
7779 and are reported in
accordance with ISO 9296.
Actual sound-pressure levels in a
given location might exceed the
average values stated because
of room reflections and other
nearby noise sources. The
declared sound-power levels
indicate an upper limit, below
which a large number of
computers will operate.
Notices and statements used in this book
The caution and danger statements that appear in this book are also in the
multilingual Safety Information book, which is on the IBM xSeries Documentation
CD. Each statement is numbered for reference to the corresponding statement in
the Safety Information book.
The following notices and statements are used in the documentation:
v Notes: These notices provide important tips, guidance, or advice.
v Important: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
v Attention: These notices indicate potential damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
v Caution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
v Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
Chapter 1. Introduction
5
Major components of the xSeries 450 server
The orange color on components and labels in the server indicates hot-swap or
hot-plug components. You can install or remove these components while the server
is running, provided that the server is configured to support hot-swap and hot-plug
components. For information about installing hot-swap and hot-plug components,
see Chapter 2, “Installing options”, on page 9.
The blue color on components and labels indicates touch points, where a
component can be gripped, a latch moved, and so on.
The following illustration shows the locations of major components in your server.
6
xSeries 450: Installation Guide
Note: The illustrations in this publication might differ slightly from your hardware.
DIMM
access
doors
DIMM
Microprocessor
Power
module
Microprocessor
baffle
Fan 4
VRM
Fan 3
Fan 2
Fan 1
N
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Bezel
Hard disk
drive
Hot-swap
power supply
DVD-ROM
drive
Chapter 1. Introduction
7
8
xSeries 450: Installation Guide
Chapter 2. Installing options
This chapter provides basic instructions for installing hardware options in your
server. These instructions are intended for users who are experienced with setting
up IBM server hardware. If you need more detailed information, see the Option
Installation Guide on the IBM xSeries Documentation CD.
Installation guidelines
Before you begin to install options in your server, read the following information:
v Read the safety information beginning on page v and the guidelines in “Handling
static-sensitive devices” on page 10. These guidelines will help you work safely
with your server or options.
v Make sure that you have an adequate number of properly grounded electrical
outlets for your server, monitor, and any other options that you intend to install.
v Back up all important data before you make changes to disk drives.
v The blue color on components and labels indicates touch points, where
components can be gripped, a latch moved, and so on.
v For a list of supported options for your server, go to the ServerProven® list at
http://www.ibm.com/pc/us/compat/ on the World Wide Web.
Note: Some preconfigured servers have a unique list of supported options. See the
software documentation provided with those servers for more information.
System reliability guidelines
To help ensure proper cooling and system reliability, make sure that:
v Each of the drive bays has a drive or a filler panel and electromagnetic
compatibility (EMC) shield installed in it.
v Each of the power-supply bays has a power supply installed in it.
v There is adequate space around the server to allow the server cooling system to
work properly. Leave approximately 50 mm (2 in.) of open space around the front
and rear of the server. Do not place objects in front of the fans.
v You have followed the cabling instructions that come with optional adapters.
v You have replaced a failed fan as soon as possible.
v You have replaced a hot-swap drive within 2 minutes of removal.
v All microprocessor sockets always contain either a microprocessor baffle or a
microprocessor and heat sink.
v For redundant and hot-swappable operation, the power supplies are connected to
200-240 V ac.
Working inside a server with power on
Your server supports hot-swap devices and is designed to operate safely while
turned on with the cover removed. Follow these guidelines when you work inside a
server that is turned on:
v Avoid loose-fitting clothing on your forearms. Button long-sleeved shirts before
working inside the server; do not wear cuff links while you are working inside the
server.
v Do not allow your necktie or scarf to hang inside the server.
v Remove jewelry, such as bracelets, rings, necklaces, and loose-fitting wrist
watches.
© Copyright IBM Corp. 2003
9
v Remove items from your shirt pocket (such as pens or pencils) that could fall into
the server as you lean over it.
v Take care to avoid dropping any metallic objects, such as paper clips, hair pins,
or screws, into the server.
Handling static-sensitive devices
Attention: Static electricity can damage electronic devices, including your server.
To avoid damage, keep static-sensitive devices in their static-protective package
until you are ready to install them.
To reduce the possibility of damage from electrostatic discharge, observe the
following precautions:
v Limit your movement. Movement can cause static electricity to build up around
you.
v Handle the device carefully, holding it by its edges or its frame.
v Do not touch solder joints, pins, or exposed printed circuitry.
v Do not leave the device where others can handle and possibly damage the
device.
v While the device is still in its anti-static package, touch it to an unpainted metal
part of the system unit for at least 2 seconds. (This drains static electricity from
the package and from your body.)
v Remove the device from its package and install it directly into your system unit
without setting it down. If it is necessary to set the device down, place it in its
static-protective package. Do not place the device on your system unit cover or
on a metal table.
v Take additional care when handling devices during cold weather as heating
reduces indoor humidity and increases static electricity.
v Wear a properly grounded wrist strap against your skin to help eliminate static
electricity from your body.
Installing an adapter
The following notes describe the types of adapters that your server supports and
other information that you must consider when installing an adapter:
v The following illustration shows the location and bus speeds of the PCI-X
expansion slots on the PCI-X board.
10
xSeries 450: Installation Guide
Note: The illustrations in this publication might differ slightly from your hardware.
PCI-X slot 4
(100 MHz)
PCI-X slot 5
(133 MHz)
PCI-X slot 3
(100 MHz)
PCI-X slot 2
(66 MHz)
PCI-X slot 6
(133 MHz)
Attention LED
Power LED
PCI-X slot 1
(66 MHz)
v Locate the documentation that comes with the adapter and follow those
instructions in addition to the instructions in this section. If you need to change
the switch settings or jumper settings on your adapter, follow the instructions that
come with the adapter.
v Video adapters are not supported.
v Some full-length adapters have extension handles or brackets installed. Before
installing the adapter, you must remove the extension handle or bracket.
v Your server supports six hot-plug 64-bit adapters in the expansion slots on the
PCI-X board, as shown in the following table.
Bus
Slot
Supported adapter speed (MHz)
A
1
66
A
2
66
B
3
100 (133 if slot 4 is empty)
B
4
100 (133 if slot 3 is empty)
C
5
133
D
6
133
v You can install both PCI and PCI-X adapters on the same bus. However, if you
install a PCI adapter and a PCI-X adapter on the same bus, the PCI-X features
of the PCI-X adapter will be disabled, and the adapter will function as a PCI
adapter.
v You can install PCI or PCI-X adapters of speeds faster than what is labeled for a
particular PCI-X bus. For example, if you install two 133 MHz adapters into slots
that are labeled as 100 MHz slots, the adapters will operate at 100 MHz.
Chapter 2. Installing options
11
v If you install a 33 MHz and a 66 MHz adapter on the same bus, the bus speed
will match that of the slowest adapter.
v If a single 133 MHz adapter is installed on PCI-X bus B (slots 3 and 4) and the
other slot on PCI-X bus B is empty, the adapter will operate at 133 MHz.
v Your server supports 3.3 V and universal adapters; it does not support 5.0 V
adapters.
v The system scans PCI-X slots to assign system resources. The system attempts
to start the first device found. The search order is: PCI-X slots 1, 2, 6, 5, 3, and
4. If an optional remote I/O enclosure is attached, the scan continues with PCI-X
slots 11, 12, 9, 10, 7, 8, 17, 18, 15, 16, 13, and 14.
Complete the following steps to install an adapter:
1. Read the safety information beginning on page v and “Installation guidelines” on
page 9.
2. Disable the Active PCI-X slots through your operating system before you insert
or remove a PCI or PCI-X adapter.
Note: Some operating systems do not support the enabling and disabling of a
PCI-X slot. If your operating system does not support this function, or if
you are installing a non-hot-plug adapter, turn off the server and
peripheral devices, and disconnect the power cords and all external
devices from the back of the server before proceeding, if necessary.
3. Open the top cover.
Tab
Adapter guide
Adapter
retention
latch
PCI-X
divider
Attention
LED
Power
LED
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4. Follow the cabling instructions, if any, that come with the adapter. Route the
adapter cables before you install the adapter.
12
xSeries 450: Installation Guide
5. Follow the instructions that come with the adapter to set jumpers or switches, if
any.
6. Install the adapter:
a. If you are installing a full-length adapter, open the blue adapter guide by
lifting the front edge, as shown in the illustration.
b. Carefully grasp the adapter by its top edge or upper corners, and align it
with the connector on the PCI-X board.
c. Press the adapter firmly into the adapter connector.
Attention: When you install an adapter, be sure the adapter is correctly
seated in the connector. Improperly seated adapters might cause damage to
the PCI-X board or to the adapter.
d. Push down on the blue adapter guide to keep the adapter steady.
e. Close the tab; then, push down on the blue adapter-retention latch until it
clicks into place, securing the adapter.
7. Connect the internal cables to the adapter.
8. If you have other options to install or remove, do so now.
9. Go to “Completing the installation” on page 21.
Chapter 2. Installing options
13
Installing a microprocessor and power module
The following notes describe the type of microprocessor that your server supports
and other information that you must consider when installing a microprocessor:
v Your server supports up to four Intel Itanium 2 microprocessors.
v Read the documentation that comes with the microprocessor to determine
whether you need to update the server system abstraction layer/extensible
firmware interface (SAL/EFI) code. To download the most current level of
SAL/EFI code for the server, go to http://www.ibm.com/pc/support/ on the World
Wide Web.
v (Optional) Obtain an SMP-capable operating system. For a list of supported
operating systems, go to http://www.ibm.com/pc/us/compat/.
v You will need the following tools:
– Flat-blade screwdriver
– 2.5-mm hex (Allen) wrench (provided with the microprocessor option)
– T15 Torx wrench (provided with the microprocessor option)
v To order additional microprocessor options, contact your IBM marketing
representative or authorized reseller.
v Populate the microprocessor sockets in numeric order. Install the first
microprocessor in microprocessor socket 1, the second microprocessor in
microprocessor socket 2, and so on.
v The following illustration shows the locations of the startup microprocessor and
power module. It also shows the microprocessor baffle covering microprocessor
connector 3.
Note: The illustrations in this publication might differ slightly from your hardware.
Microprocessor 3
baffle
Microprocessor 3
power module socket
Microprocessor 3
power module
cable connector
Microprocessor 1
power module
Microprocessor 1
power module
cable connector
Microprocessor 1
Important: To ensure proper server operation after you install replacement or
additional microprocessors, install only microprocessors that have the same
cache size and type. For a list of microprocessors supported by your server, go
to the ServerProven list at http://www.ibm.com/pc/us/compat/.
Complete the following steps to install a microprocessor:
1. Read the safety information beginning on page v and “Installation guidelines”
on page 9.
2. Turn off the server and peripheral devices, and disconnect the power cords
and all external cables, if necessary; then, open the cover.
3. Remove the memory-board assembly from the server:
14
xSeries 450: Installation Guide
Attention: When you handle static-sensitive devices, take precautions to
avoid damage from static electricity. For details about handling these devices,
see “Handling static-sensitive devices” on page 10.
a. Pull up on the levers to detach the memory-board assembly.
b. Carefully remove the memory-board assembly from the server and set it
aside.
:
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4. Remove the shipping thumbscrews from the right side of the server.
5. Lift the retention bracket from the server.
Lift tabs
:
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Shipping
thumbscrews
6. Remove the processor-board assembly from the server:
Attention: When you handle static-sensitive devices, take precautions to
avoid damage from static electricity. For details about handling these devices,
see “Handling static-sensitive devices” on page 10.
Chapter 2. Installing options
15
a. Press to unlock the levers securing the processor-board assembly and pull
up on the levers to release the processor-board assembly.
b. Carefully remove the processor-board assembly from the server and place
it on a flat, non-conductive, level surface.
Levers
:
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xSeries 450: Installation Guide
2
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16
7. Install the microprocessor and power module:
Power module
Microprocessor
Microprocessor
baffle
a. Remove the microprocessor baffle from the microprocessor socket. Keep
the microprocessor baffle for future use.
b. Remove the protective tape covering the microprocessor socket, if present.
Attention: Inserting the microprocessor in a locked connector might
damage the pins and cause the microprocessor to fail.
c. Ensure that the socket lock is in the unlocked position to permit plugging in
the microprocessor. Use the hex wrench provided with the microprocessor
Chapter 2. Installing options
17
option to open the lock, if necessary.
Attention: When you handle static-sensitive devices, take precautions to
avoid damage from static electricity. For details about handling these devices,
see “Handling static-sensitive devices” on page 10.
d. Touch the static-protective package containing the microprocessor to any
unpainted metal surface on the server. Then, remove the microprocessor
and power module from the package.
e. Insert the microprocessor gently into the connector. The microprocessor
rests flat on the retention mechanism when properly seated.
Attention: Ensure that the microprocessor is aligned and seated
correctly before you proceed. To avoid bending the pins on the
microprocessor, do not use excessive force when pressing it into the
socket.
f. Lock the socket lock, using the hex wrench provided with the
microprocessor option.
g. Tighten the heat-sink screws to secure the microprocessor, using the
T-handled Torx wrench provided with the microprocessor option.
h. Carefully slide the power module into the microprocessor.
i. Tighten the power-module screws to secure the power module, using a
flat-blade screwdriver.
j. Plug the power-module cable into the power module and into the adjacent
power-module cable connector.
8. Carefully install the processor-board assembly and retention bracket.
9. Carefully install the memory-board assembly.
10. If you have other options to install or remove, do so now.
11. Close the cover on the server; then, connect all external cables. For details,
see “Completing the installation” on page 21.
18
xSeries 450: Installation Guide
Installing memory
The following notes describe the types of dual inline memory modules (DIMMs) that
your server supports and other information that you must consider when installing
DIMMs:
v Your xSeries 450 server supports 512 MB, 1 GB, and 2 GB DIMMs, for a
maximum of 40 GB of system memory. Go to the ServerProven list at
http://www.ibm.com/pc/compat/ for a list of memory modules you can use with
your server.
v Your server supports a maximum of only 20 DIMMs (10 per port) if any connector
contains a 2 GB DIMM. Your server supports a maximum of 28 DIMMs (14 per
port) if only 512 MB and 1 GB DIMMs are installed.
v Your server comes with a minimum of two 512 MB DIMMs, installed in slots 1
and 14. When installing additional DIMMs, you must install two DIMMS at a time,
in the order shown in the following table to maintain performance.
Table 1. DIMM installation sequence
Pair
DIMM connectors (Port 1)
Pair
DIMM connectors (Port 2)
1
1 and 14
2
15 and 28
3
4 and 11
4
18 and 25
5
2 and 13
6
16 and 27
7
5 and 10
8
19 and 24
9
3 and 12
10
17 and 26
11
6 and 9
12
20 and 23
13
7 and 8
14
21 and 22
Port 1
Port 2
DIMM error LEDs
are built into each handle
v Each DIMM in a pair must be of the same size and technology to ensure that the
server will operate properly.
v When using memory mirroring, you must install two pairs of DIMMs at a time.
The four DIMMs in each bank must be identical. The following table shows the
pairs that are in each bank. See Table 1 for the DIMM connector pair
assignments.
Chapter 2. Installing options
19
Table 2. Memory mirroring DIMM installation sequence
Bank
DIMM pairs
Bank
DIMM pairs
1
1 and 2
5
9 and 10
2
3 and 4
6
11 and 12
3
5 and 6
7
13 and 14
4
7 and 8
v When you install or remove DIMMs, the server configuration information
changes. When you restart the server, the system displays a message indicating
that the memory configuration has changed.
Complete the following steps to install a DIMM in your server:
1. Read the safety information beginning on page v and “Installation guidelines” on
page 9.
2. Turn off the server and peripheral devices, and disconnect the power cords and
all external cables, if necessary; then, open the cover.
Attention: When you handle static-sensitive devices, take precautions to
avoid damage from static electricity. For details about handling these devices,
see “Handling static-sensitive devices” on page 10.
3. Open the DIMM access door that covers the DIMM connector into which you
will be installing the DIMM.
4. Install the new DIMM:
a. Open the retaining clip on each end of the DIMM connector.
b. Touch the static-protective package containing the DIMM to any unpainted
metal surface on the server. Then, remove the DIMM from the package.
Attention: To avoid breaking the retaining clips or damaging the DIMM
connectors, open and close the clips gently.
c. Turn the DIMM so that the DIMM keys align correctly with the slot.
d. Insert the DIMM into the connector by aligning the edges of the DIMM with
the slots at the ends of the DIMM connector. Firmly press the DIMM straight
down into the connector by applying pressure on both ends of the DIMM
simultaneously. The retaining clips snap into the locked position when the
DIMM is firmly seated in the connector. If there is a gap between the DIMM
and the retaining clips, the DIMM has not been correctly inserted; open the
20
xSeries 450: Installation Guide
retaining clips, remove the DIMM, and then reinsert it.
DIMM slot 15
DIMM slot 28
DIMM slot 1
DIMM slot 14
5. Close the DIMM access door.
6. If you have other options to install or remove, do so now.
7. Close the server cover. See “Completing the installation”.
Completing the installation
Complete the following steps to complete the installation:
1. Close the top cover.
2. Install the server in the rack cabinet. See the Rack Installation Instructions that
come with your server for detailed information about how to install the server in
a rack cabinet.
Attention:
v Install your server only in a rack cabinet with perforated doors.
v Do not leave open space above or below an installed server in your rack
cabinet. To help prevent damage to server components, always install a filler
panel to cover the open space and to help ensure proper air circulation. See
the documentation that comes with your rack cabinet for more information.
3. Connect the cables and power cords. See “Connecting the cables” for more
information.
Connecting the cables
The following illustration shows the locations of the input and output connectors on
your server.
Notes:
1. You must turn off the server before connecting cables to or disconnecting any
cables from the server.
2. See the documentation that comes with your external devices for additional
cabling instructions. It might be easier for you to route cables before you
connect the devices to the server.
3. Cable identifiers are printed on the cables that come with your server and
options. Use these identifiers to connect the cables to the correct connectors.
Chapter 2. Installing options
21
System power
connector (1)
RXE Expansion Port (B)
connector
System power
connector (2)
Serial connector
Remote
Supervisor
Adapter
connectors
Gigabit Ethernet
connectors
SCSI connector
RXE Management Port connector
USB 1 connector
USB 2 connector
RXE Expansion
Port (A) connector
Video connector
Note: If your server comes with an operating system installed, see the software
documentation provided with your server for additional cabling instructions.
Power cabling
Your server comes with two power cords that can be connected to an external
source, such as a properly grounded electrical outlet. Your server can also use two
power cords that can be connected to a primary power unit inside the rack cabinet,
such as a properly grounded power distribution unit or uninterruptible power supply.
Complete the following steps to connect the power cords:
1. Connect the power cords to the system power connectors on the rear of the
server.
Notes:
a. The power supplies are hot-swappable and redundant only at 200-240 V ac.
b. Both power supplies must be connected to the power source for operation at
100-127 V ac.
c. During normal operation, both power supplies must be installed for proper
operation.
2. Connect the other end of the power cord to a properly grounded electrical outlet
or a power distribution unit inside the rack cabinet.
Note: Connecting the power cords into an electrical outlet might cause the
server to start automatically. This is an acceptable action.
3. See “Turning on the server” on page 30 for detailed information about turning on
the server.
SCSI cabling
Your server has one SCSI connector on the back of the server. Use this connector
to connect the server to an optional SCSI device such as a storage enclosure. For
information about how to connect the option to your server, see the documentation
that comes with the option.
22
xSeries 450: Installation Guide
USB cabling
Your server has three USB connectors, one on the front and two on the back of the
server. Use these connectors to connect the server to an optional USB device. For
information about how to connect the option to your server, see the documentation
that comes with the option.
Serial cabling
There is one serial connector on the back of the server. Use this connector to
connect the server to a modem or other optional serial device. For information
about how to connect this option to your server, see the documentation that comes
with the option.
Video cabling
There is one video connector on the back of the server. Use this connector to
connect the server to a monitor or optional console switch. For information about
how to connect this option to your server, see the documentation that comes with
the option.
Gigabit Ethernet cabling
There are two Ethernet connectors on the back of the server. Use these connectors
to connect the server to a LAN.
Note: A third Ethernet connector is on the Remote Supervisor Adapter. This
connector is used for specific supervisory functions and should not be
confused with the Gigabit Ethernet connectors.
RXE management cabling
There is one RXE Management Port connector on the back of the server. Use this
connector to attach the server to the management port of an optional remote I/O
enclosure. PCI-X slots in a remote I/O enclosure are managed through this port.
Notes:
1. For additional information about cabling the server to the remote I/O enclosure
and how the server and remote I/O enclosure work together, see the
documentation that comes with the enclosure.
2. Use the following instructions regardless of whether your remote I/O enclosure
has one or two expansion kits installed.
Complete the following steps to connect the server RXE Management Port
connector to a remote I/O enclosure:
xSeries 450
RXE Expansion Port (A)
connector
RXE Management Port
connector
RXE Management A (in)
Port connector
RXE-100
RXE Expansion Port
connector
Chapter 2. Installing options
23
1. Using an RXE management cable, connect one end of the cable to the RXE
Management Port connector on the server.
2. Connect the opposite end of the cable to the RXE Management A (in) Port
connector on the remote I/O enclosure.
RXE expansion cabling
There are two RXE Expansion Port connectors on the rear of the server. Use these
connectors to connect the server to a remote I/O enclosure and to expand the
number of PCI-X slots that are available for use by the server. For additional
information about cabling the RXE Expansion Port connectors, see the
documentation that comes with the remote I/O enclosure.
Complete the following steps to cable the server to a remote I/O enclosure with one
expansion kit installed.
xSeries 450
RXE Expansion Port (A)
connector
RXE Management Port
connector
RXE Management A (in)
Port connector
RXE-100
RXE Expansion Port
connector
1. Using an RXE expansion cable, connect one end of the cable to the RXE
Expansion Port (A) connector on the server.
2. Connect the opposite end of the cable to an RXE Expansion Port connector on
the remote I/O enclosure.
24
xSeries 450: Installation Guide
Complete the following steps to cable the server to a remote I/O enclosure with two
expansion kits installed.
RXE Expansion Port (B)
connector
xSeries 450
RXE Expansion Port (A)
connector
RXE Management Port
connector
RXE Management A (in) Port
connector
RXE-100
RXE Management A (out) Port
connector
RXE Management B (in) Port
connector
RXE Expansion Port
connectors
1. Using an RXE expansion cable, connect one end of the cable to the RXE
Expansion Port (A) connector on the server.
2. Connect the opposite end of the cable to a RXE Expansion Port connector on
the remote I/O enclosure.
3. Using an RXE expansion cable, connect one end of the cable to the RXE
Expansion Port (B) connector on the server.
4. Connect the opposite end of the cable to a RXE Expansion Port connector on
the remote I/O enclosure.
5. Using a jumper cable, connect the RXE Management A (out) Port on the remote
I/O enclosure to the RXE Management B (in) Port on the remote I/O enclosure.
Remote Supervisor Adapter cabling
Your server comes with a Remote Supervisor Adapter. For information about cabling
the Remote Supervisor Adapter connectors, see the User’s Guide on the IBM
xSeries Documentation CD.
Chapter 2. Installing options
25
26
xSeries 450: Installation Guide
Chapter 3. Server controls, LEDs, and power
This section describes the controls and light-emitting diodes (LEDs) on the front and
rear of your server. It also describes how to turn the server on and off.
Front view
The following illustration shows the controls, LEDs, and connectors on the front of
the server.
Hard disk drive activity LED (green)
Hard disk drive error LED (amber)
Power-on LED
Power button
Reset button
USB
connector
Power-supply
latch
Drive
eject button
DVD/CD-RW
drive activity LED
DVD/CD-RW
eject button
Drive eject button
System-error LED
(amber)
Information LED
(amber)
SCSI activity LED
(green)
Locator LED
(blue)
Power-on LED: This green LED turns on and stays on when you turn on your
server, and it flashes when the server is in Standby mode.
Hard disk drive activity LED: When this green LED is lit, it indicates that the hard
disk drive is in use.
Hard disk drive error LED: When this amber LED is lit, it indicates that there is a
problem with the hard disk drive.
USB connector: Connect a USB device to this connector.
System-error LED: When this amber LED is lit, it indicates a system error has
occurred.
Information LED: When this amber LED is lit, it indicates that information about a
system error has been entered in the System Error log.
SCSI activity LED: When this green LED is lit, it indicates that there is activity on
the SCSI bus.
Locator LED: This blue LED is used to help you locate other devices connected to
the server. When this LED flashes, it indicates that POST is in progress.
Drive eject button: Press this button to release the drive from the server.
DVD/CD-RW eject button: Press this button to release a DVD or CD from the
drive.
© Copyright IBM Corp. 2003
27
DVD/CD-RW drive activity LED: When this LED is lit, it indicates that the
DVD/CD-RW drive is in use.
Drive eject button: Press this button to release a drive from the server.
Power-supply latch: This latch secures the power supply in place.
Reset button: Press this button to reset the server and run the power-on self-test
(POST). You might need to use a pen or the end of a straightened paper clip to
press the button.
Power button: Press this button to manually turn the server on or off.
Rear view
The following illustration shows the connectors and LEDs on the rear of the server.
System power
connector (1)
RXE Expansion Port (B)
connector
System power
connector (2)
Serial connector
Remote
Supervisor
Adapter
connectors
and LEDs
Ethernet
LEDs
Gigabit Ethernet
connectors
SCSI connector
RXE Management Port connector
USB 1 connector
USB 2 connector
RXE Expansion
Port (A) connector
Video connector
System power connectors (1 and 2): Connect the power cords to these two
connectors to provide power to the server.
RXE Expansion Port (B) connector: Connect a remote I/O enclosure to this
connector.
Serial connector: Connect the signal cable for a modem or other serial device to
this connector.
Remote Supervisor Adapter connectors and LEDs: This group of connectors
and LEDs located on the back of the server are used for system management
28
xSeries 450: Installation Guide
information and control.
Error LED
(amber)
External power
supply connector
Power LED
(green)
RS-485 connector
(RJ14)
Ethernet activity LED
(green)
Ethernet link LED
(green)
System-management
connector
Ethernet
connector
v External power supply connector: This connector is not supported on this
server.
v Error LED: When this amber LED is lit, it indicates an error on the Remote
Supervisor Adapter.
v ASM RS-485 connector (RJ-14): Connect signal cables for managing expansion
module resources to this connector.
v Ethernet activity LED: When this green LED flashes, it indicates that there is
activity on the Ethernet LAN.
v Ethernet link LED: When this green LED is lit, it indicates that there is an active
link connection.
v Ethernet connection: Connect Ethernet signal cables to this connector.
v System-management connector: Connect signal cables for modems or other
serial devices to this connector.
v Power LED: The green power LED indicates the status of the power connection.
Ethernet LEDs: When these LEDs are amber it indicates that there is activity on
the Ethernet LAN. When these LEDs are green it indicates that there is an active
link connection on the Gigabit Ethernet controller.
Gigabit Ethernet connectors: Use these connectors to connect the server to a
network.
RXE Expansion Port (A) connector: Connect a remote I/O enclosure to this
connector.
Video connector: Connect a monitor to this connector.
USB 2 connector: Connect a USB device to this connector.
USB 1 connector: Connect a USB device to this connector.
RXE Management Port connector: Connect a remote I/O enclosure to this
connector.
SCSI connector: Connect a SCSI device to this connector.
Chapter 3. Server controls, LEDs, and power
29
Server power features
When the server is connected to an ac power source but is not turned on, the
operating system does not run, and all core logic except for the service processor is
shut down; however, the server can respond to requests from the service processor,
such as a remote request to turn on the server. The power-on LED flashes to
indicate that the server is connected to ac power but is not turned on.
Turning on the server
Approximately 20 seconds after the server is connected to ac power, the
power-control button becomes active, and you can turn on the server and start the
operating system by pressing the power-control button. The server can also be
turned on in any of the following ways:
v If a power failure occurs while the server is turned on, the server will restart
automatically when power is restored.
v If ac power is present, the server can be turned on from the Remote Supervisor
Adapter user interface.
v The Wake on LAN feature can turn on the server.
Notes:
1. The power supplies are hot-swappable and redundant only at 200-240 V ac.
2. Both power supplies must be connected to the power source for operation at
100-127 V ac.
3. During normal operation, both power supplies must be installed for proper
operation.
4. While the server is powering up, the power-on LED on the front of the server is
lit. When the server is connected to ac power but is not turned on, the power-on
LED on the front of the server flashes.
Turning off the server
When you turn off the server and leave it connected to ac power, the server can
respond to requests from the service processor, such as a remote request to turn
on the server. To remove all power from the server, you must disconnect it from the
power source.
Some operating systems require an orderly shutdown before you turn off the server.
See your operating-system documentation for information about shutting down the
operating system.
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xSeries 450: Installation Guide
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
The server can be turned off in any of the following ways:
v You can turn off the server from the operating system, if your operating system
supports this feature. After an orderly shutdown of the operating system, the
server will be turned off automatically.
v You can press the power-control button to start an orderly shutdown of the
operating system and turn off the server, if your operating system supports this
feature.
v If the operating system stops functioning, you can press and hold the
power-control button for more than 4 seconds to turn off the server.
v If the server is connected to an Advanced System Management interconnect
network, the server can be turned off using the Remote Supervisor Adapter user
interface.
Notes:
1. You might need to press and hold the power-control button for more than 4
seconds to cause an immediate shutdown of the server. You can use this
feature if the operating system stops functioning.
2. If you disconnect the server from the power source, wait approximately 15
seconds for the server to stop running before you open the cover. Watch for the
power-on LED on the front of the server to stop flashing.
Chapter 3. Server controls, LEDs, and power
31
32
xSeries 450: Installation Guide
Chapter 4. Configuring your server
The Extensible Firmware Interface (EFI) Boot Manager program controls the startup
environment. After you turn on the server, this program offers you a choice of
startup options. For example, you can start to an operating system located on the
network or media, or to the EFI Boot Maintenance Manager main menu.
In addition to the EFI Boot Manager program, you can use the following
configuration programs to customize the server hardware:
v Configuration/Setup Utility
v LSI Logic Configuration Utility
v Remote Supervisor Adapter configuration process
Using the Extensible Firmware Interface (EFI) Boot Manager program
From the EFI Boot Maintenance Manager main menu, the EFI Boot Manager
program enables you to configure a variety of startup options. You can use it to:
v Set the startup options
v Define the startup option to use for the next restart
v Set the automatic restart feature
Complete the following steps to start the EFI Boot Manager program and access
the EFI Boot Maintenance Manager main menu:
1. Turn on the server and watch the monitor screen.
2. From the EFI Boot Manager startup options, select the EFI Boot Maintenance
Manager main menu.
3. Follow the instructions that appear on the screen.
For more information about using the EFI Boot Manager program, see the section
on the EFI Boot Manager program in the User’s Guide on the IBM xSeries
Documentation CD.
Using the Configuration/Setup Utility program
Configuration/Setup is a menu-driven utility that is part of the SAL/EFI code that
comes with your server. You can use it to:
v Configure system devices and ports
v Set the date and time
v Set passwords and security settings
Complete the following steps to start the Configuration/Setup Utility program:
1. Turn on the server and watch the monitor screen.
2. From the EFI Boot Manager startup options, select the Configuration/Setup
Utility program.
3. Follow the instructions that appear on the screen.
For more information about using the Configuration/Setup Utility program, see the
section on the Configuration/Setup Utility program in the User’s Guide on the IBM
xSeries Documentation CD.
© Copyright IBM Corp. 2003
33
Using the LSI Logic Configuration Utility
The LSI Logic Configuration program is a built-in, menu-driven configuration utility
program. You can use it to:
v Configure a redundant array of independent disks (RAID)
v Perform a low-level format on a hard disk
v Set the SCSI device scan order
v Set the SCSI ID for a controller
Notes:
1. The integrated SCSI controller with RAID capabilities in your server supports
RAID level 1 operation.
2. You must configure your SCSI controller with RAID capabilities before you install
your operating system to use RAID level 1 operation.
3. If you install a different type of RAID controller in your server, use the
configuration method supplied with the RAID controller to view or change SCSI
settings for attached devices.
4. You can only connect the internal hard disk drives to the integrated SCSI
controller with RAID capabilities.
Complete the following steps to start the LSI Logic Configuration Utility program:
1. Turn on the server and watch the monitor screen.
2. From the EFI Boot Manager startup options, select EFI Shell.
3. Type drivers -b to display the device driver handle identifiers. Note the device
driver handle identifier in the far left column for the LSI Logic Ultra320 SCSI
device driver.
4. Type drvcfg drv to display the controller identifiers. Note the controller identifier
for the LSI Logic Ultra320 SCSI device driver.
5. Type drvcfg drv ctrl -s. to run the utility (where drv is the device driver
handle identifier and ctrl is the controller identifier).
6. Type drvcfg /? for help.
Using the Remote Supervisor Adapter
The Remote Supervisor Adapter is one of the products in the Advanced System
Management (ASM) family. It provides around-the-clock remote access and system
management of your server and supports the following features:
v Remote management regardless of the status of the server
v Remote control of hardware and operating systems
v Web-based management with standard Web browsers (no other software is
required)
v Text-based user interface terminal access
The Remote Supervisor Adapter provides the following specific features:
v Continuous health monitoring and control
v Advanced Predictive Failure Analysis® (PFA) alerts
v Configurable automatic notification and alerts
v Remote access through Ethernet, point-to-point protocol (PPP) connection, serial
port, and ASM interconnect peer-to-peer network
v Simple Network Management Protocol (SNMP)
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xSeries 450: Installation Guide
v Domain Name System (DNS) and Dynamic Host Configuration Protocol (DHCP)
support
v Remote power control
v Remote firmware update and access to critical server settings
v Independent power, which enables around-the-clock access to the server even
when the server power is off
v E-mail alerts
v Event logs that are timestamped, saved by a battery power unit, and can be
attached to e-mail alerts
v Redirection of the server graphical or text console
v Access to vital product data (VPD)
v Alphanumeric or numeric pager alerts
For information about cabling, configuring, and using the Remote Supervisor
Adapter to manage the server remotely, see the User’s Guide and the Remote
Supervisor Adapter User’s Guide on the IBM xSeries Documentation CD.
Chapter 4. Configuring your server
35
36
xSeries 450: Installation Guide
Chapter 5. Solving problems
This section provides basic troubleshooting information to help you solve some
common problems that might occur while you are setting up your server.
If you cannot locate and correct the problem using the information in this section,
see the Hardware Maintenance Manual and Troubleshooting Guide on the IBM
xSeries Documentation CD for more information.
Diagnostic tools overview
The following tools are available to help you identify and solve hardware-related
problems:
v POST error codes
The power-on self-test error codes indicate the status of POST. See “POST error
codes” and the Hardware Maintenance Manual and Troubleshooting Guide on
the IBM xSeries Documentation CD for more information.
v Light Path Diagnostics feature
Use the Light Path Diagnostics feature to identify system errors quickly. See
“Light Path Diagnostics feature overview” on page 38 for more information.
v Troubleshooting charts
These charts list problem symptoms and steps to correct the problems. See the
“Troubleshooting charts” on page 41 for more information.
v Diagnostic programs and error messages
The system diagnostic programs are provided in ROM. These programs test the
major components of your server. See the Hardware Maintenance Manual and
Troubleshooting Guide on the IBM xSeries Documentation CD for more
information.
POST error codes
The following table provides an abbreviated list of the error codes that might appear
in the System Error Log during POST. See the Hardware Maintenance Manual and
Troubleshooting Guide on the IBM xSeries Documentation CD for more information
about the POST error codes.
Table 3. Abbreviated list of POST error messages
POST message
Failing device or problem found
Suggested action
229
External cache on the processor
board
Have the system serviced.
1200
Processor board
Check that the processor board is properly seated. If so,
have the system serviced.
201
Memory board
Check that the memory board is properly seated. If so,
have the system serviced.
16xx
I/O board
Check that the I/O board is properly seated. If so, have
the system serviced.
175 or 188
Electrically erasable programmable
ROM (EEPROM) on I/O board
Update the system SAL/EFI code.
1813
SCSI controller
Have the system serviced.
18xx
PCI board
Check that the PCI adapters are properly seated.
© Copyright IBM Corp. 2003
37
Light Path Diagnostics feature overview
If the system-error LED on the operator information panel is lit, one or more LEDs
inside the server might be lit. Use the Light Path Diagnostics panel to identify the
type of error that occurred.
To acknowledge a system error but not take immediate action, press the REMIND
button and place the Light Path Diagnostics feature in Remind mode. The
system-error LED flashes in Remind mode. If a new failure occurs, the system-error
LED is lit again.
The following illustration shows the LEDs on the diagnostics panel. See “Identifying
problems using the Light Path Diagnostics feature” for information about identifying
problems using these LEDs.
Identifying problems using the Light Path Diagnostics feature
This section provides instructions for identifying problems that might arise during
installation using the Light Path Diagnostics feature.
The diagnostics panel
The diagnostics panel should be the first place you look for help in identifying
problems. If a system error occurs, the system-error LED on the front of this panel
is lit. Press the front of the panel to open it, and look for any lit LEDs. These lit
LEDs can help you identify the possible cause of the error. Make a note of any
LEDs that are lit, and then close the panel.
LEDs on the top of the server
Another location you can use to find an error is on the top of the server. If the
BOARD LED on the diagnostics panel is lit, pull the server out and view the top
38
xSeries 450: Installation Guide
cover. In the center of the top cover is a set of six LEDs and the system service
labels. Follow the instructions, if any, on the system service labels.
LEDs on the system boards
To locate the actual component that caused the error, you must locate the lit LED
next to that component.
For example:
A system error has occurred, and you have noted that the CPU LED is lit on the
diagnostics panel. Referring to the LEDs on the top cover, you see that LED 2 is lit.
Follow the instructions in the Option Installation Guide on the IBM xSeries
Documentation CD to remove the processor board. Located on the processor board
is the light-path capacitor switch. Press and hold the switch until you locate the lit
LED next to the defective microprocessor. Follow the instructions in the Option
Installation Guide to remove and replace the microprocessor.
Light Path Diagnostics table
The system-error LED on the operator information panel is lit when certain system
errors occur. If the system-error LED on your server is lit, use the following table to
help determine the cause of the error and the action you should take.
Table 4. Light Path Diagnostics
Lit LED on
diagnostics panel Cause
Action
None
An error has occurred and cannot be isolated,
or the ASM processor has failed.
An error has occurred that is not represented
by a Light Path Diagnostics LED. Check the
system error log for more information about the
error.
CPU
One of the microprocessors has failed.
1. Check the microprocessor failure LEDs on
the system board.
Note: If you have installed more than one
microprocessor, check the reverse side of
the processor board for lit microprocessor
failure LEDs.
2. If a microprocessor error LED is lit, make
sure the microprocessor is installed
correctly. (See the Option Installation Guide
on the IBM xSeries Documentation CD for
installation instructions).
If the problem remains, have the system
serviced.
MEMORY
A memory error occurred.
1. Check the DIMM failure LEDs on the
memory board.
2. Replace the DIMM indicated by the lit
DIMM failure LED.
DASD
A hard disk drive error occurred.
Check the LEDs on the hard disk drives and
replace the indicated drive.
Chapter 5. Solving problems
39
Table 4. Light Path Diagnostics (continued)
Lit LED on
diagnostics panel Cause
PCI-X BUS
An error occurred on a PCI bus.
Action
1. Check the error log for additional
information.
2. If you cannot isolate the failing adapter
from the information in the error log, try to
determine the failing adapter by removing
one adapter at a time from the failing
PCI-X bus and restarting the server after
each adapter is removed.
If the problem remains, have the system
serviced.
FAN
A fan has failed or is operating too slowly.
Note: A failing fan can also cause the TEMP
LED to be lit.
Check the LEDs on the fans and replace the
indicated fan.
TEMP
The system temperature has exceeded a
threshold level.
1. Check to see if a fan has failed. If it has,
replace the fan.
2. Make sure air vents are not blocked.
3. Make sure the room temperature is not too
hot. (See “Features and specifications” on
page 4 for temperature information.)
If the problem remains, have the system
serviced.
NMI
A machine check abort error has occurred.
Check the error log to identify the condition.
BOARD
A system board has failed.
1. Remove ac power from the server; then,
reconnect the server to ac power and
restart the server.
2. Check the LEDs on the top of the server.
If the problem remains, have the system
serviced.
EVENT LOG
A system warning has occurred.
Check the error log to identify the condition.
PS1 and PS2
The indicated power supply has failed.
Replace the power supply.
If the problem remains, have the system
serviced.
VRM
One of the VRMs has failed.
1. Remove ac power from the server; then,
reconnect the server to ac power and
restart the server.
2. Check the error log for additional
information.
If the problem remains, have the system
serviced.
NON REDUND
The power supplies are no longer redundant or 1. Check to see if a power supply has failed.
a power supply has failed.
If it has, replace the power supply.
2. Use a higher voltage ac power source, or
remove optional devices from the server
until redundancy is restored, if redundancy
is required.
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xSeries 450: Installation Guide
Table 4. Light Path Diagnostics (continued)
Lit LED on
diagnostics panel Cause
OVER SPEC
Action
The power supplies are using more power than Replace the failed power supply, or remove
the maximum rating.
optional devices from the server.
Troubleshooting charts
You can use the troubleshooting charts in this section to find solutions to problems
that have definite symptoms.
Attention: If diagnostic error messages appear that are not listed in the following
tables, make sure that your system has the latest level of SAL/EFI code installed.
See the Hardware Maintenance Manual and Troubleshooting Guide on the IBM
xSeries Documentation CD for more detailed information about testing the server. If
you have run the diagnostic tests or if running the tests does not reveal the
problem, call for service.
If you have just added new software or a new option and your server is not
working, complete the following steps before using the troubleshooting charts:
1. Remove the software or device that you just added.
2. Run the diagnostic tests to determine whether your server is running correctly.
3. Reinstall the new software or new device.
Table 5. Troubleshooting charts
Device
DVD/CD-RW drive
DVD/CD-RW drive is not
recognized.
Other devices
Suggested action
Verify that the device is inserted in the right-side bay and is seated correctly in the
bay.
If the problem remains, call for service.
Call for service.
Problems such as broken cover
locks or indicator LEDs not
working.
Intermittent problems
A problem occurs only
occasionally and is difficult to
detect.
Verify that:
1. All cables and cords are connected securely to the rear of the server and
attached options.
2. When the server is turned on, air is flowing from the rear of the server at the
fan grille. If there is no air flow, the fan is not working. This causes the server
to overheat and shut down.
3. Ensure that the SCSI bus and devices are configured correctly and that the last
external device in each SCSI chain is terminated correctly.
4. Check the system-error LED on the front of the server. See “Light Path
Diagnostics feature overview” on page 38 for more information.
If the items above are correct, call for service.
USB Keyboard, mouse, or
pointing-device
All or some keys on the
keyboard do not work.
1. Make sure that the keyboard USB cable is properly connected to the server.
2. Try using another keyboard.
If the problem remains, call for service.
Chapter 5. Solving problems
41
Table 5. Troubleshooting charts (continued)
Device
The USB mouse or USB
pointing device does not work.
Suggested action
1. Make sure that the mouse or pointing-device USB cable is properly connected
to the server.
2. Try using another mouse or pointing device.
If the problem remains, call for service.
Memory
The amount of memory
displayed is less than the
amount of memory installed.
Verify that:
1. The memory modules are seated properly.
2. You have installed the correct type of memory.
3. All banks of memory on the DIMMs are enabled. The server might have
automatically disabled a DIMM bank if it detected a problem.
4. Memory mirroring is disabled.
If the items above are correct and the screen remains blank, call for service.
Monitor
Verify that you installed the necessary device drivers for the applications.
The monitor works when you
turn on the server, but goes
blank when you start some
application programs.
Some IBM monitors have their own self-tests. If you suspect a problem with your
monitor, see the information that comes with the monitor for adjusting and testing
instructions.
The screen is blank.
Verify that:
1. The server power cord is plugged into the server and an ac power source.
2. The monitor cables are connected properly.
3. The monitor is turned on and the brightness and contrast controls are adjusted
correctly.
If you still cannot find the problem, call for service.
Note: During startup it might appear that the server is unresponsive for an unusual
length of time (30 seconds to several minutes). The Locator LED on the front of the
server flashes during startup and indicates that POST is in progress.
If the items above are correct and the screen remains blank, call for service.
Only the cursor appears.
Call for service.
Wavy, unreadable, rolling,
If the monitor self-tests show the monitor is working properly, consider the location
distorted screen, or screen jitter. of the monitor. Magnetic fields around other devices (such as transformers,
appliances, fluorescent lights, and other monitors) can cause screen jitter or wavy,
unreadable, rolling, or distorted screen images. If this happens, turn off the monitor.
(Moving a color monitor while it is turned on might cause screen discoloration.)
Then move the device and the monitor at least 305 mm (12 in.) apart. Turn on the
monitor.
Notes:
1. Non-IBM monitor cables might cause unpredictable problems.
2. An enhanced monitor cable with additional shielding is available for the 9521
and 9527 monitors. For information about the enhanced monitor cable, contact
your IBM reseller or IBM marketing representative.
If the problem remains, call for service.
Wrong characters appear on the If the wrong language is displayed, update the SAL/EFI code with the correct
screen.
language.
If the problem remains, call for service.
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xSeries 450: Installation Guide
Table 5. Troubleshooting charts (continued)
Device
Suggested action
Option
Verify that:
1. The option is designed for the server. See the “Server Support” flowchart on
the inside of the front cover for information about obtaining ServerProven
compatibility information from the World Wide Web.
2. You followed the installation instructions that came with the option.
3. You have not loosened any other installed options or cables.
4. You updated the configuration information in the Configuration/Setup Utility
program. Whenever memory or an option is changed, you must update the
configuration.
An IBM option that was just
installed does not work.
If the problem remains, call for service.
An IBM option that used to work Verify that all of the option hardware and cable connections are secure.
does not work now.
If the option comes with its own test instructions, use those instructions to test the
option.
If the failing option is a SCSI option, verify that:
1. The cables for all external SCSI options are connected correctly.
2. The last option in each SCSI chain, or the end of the SCSI cable, is terminated
correctly.
3. All external SCSI options are turned on. You must turn on external SCSI
options before turning on the server.
If the problem remains, call for service.
Power
The server does not power on.
Verify that:
1. The LEDs on the power supply are lit.
2. The power cables are properly connected to the server.
3. The ac power source functions properly.
4. If you just installed an option, remove it, and restart the server. If the server
now turns on, you might have installed more options than the power supplies
support.
If the problem remains, call for service.
Serial port
The number of serial ports
identified by the operating
system is less than the number
of serial ports installed.
A serial device does not work.
Verify that the serial-port adapter, if you installed one, is seated properly. If the
problem remains, call for service.
Verify that:
1. The device is compatible with the server.
2. The serial port is enabled and is assigned a unique address.
Note: Serial devices are configured by default as system console devices.
If the problem remains, call for service.
Chapter 5. Solving problems
43
Table 5. Troubleshooting charts (continued)
Device
Software
Suspected software problem.
Suggested action
To determine whether problems are caused by the software, verify that:
1. Your server has the minimum memory needed to use the software. For memory
requirements, see the information that comes with the software.
Note: If you have just installed an adapter or memory, you might have a
memory address conflict.
2. The software is designed to operate on your server (startable DOS media will
not operate on your server).
3. Other software works on your server.
If you received any error messages when using the software program, see the
information that comes with the software for a description of the messages and
solutions to the problem.
If the items above are correct and the problem remains, contact your place of
purchase.
Universal Serial Bus (USB)
ports
A USB device does not work.
44
xSeries 450: Installation Guide
Verify that the correct USB device driver is installed.
If the problem remains, call for service.
Chapter 6. Getting help and technical assistance
If you need help, service, or technical assistance or just want more information
about IBM products, you will find a wide variety of sources available from IBM to
assist you. This appendix contains information about where to go for additional
information about IBM and IBM products, what to do if you experience a problem
with your xSeries or IntelliStation® system, and whom to call for service, if it is
necessary.
Before you call
Before you call, make sure that you have taken these steps to try to solve the
problem yourself:
v Check all cables to make sure that they are connected.
v Check the power switches to make sure that the system is turned on.
v Use the troubleshooting information in your system documentation, and use the
diagnostic tools that come with your system.
v Go to the IBM Support Web site at http://www.ibm.com/pc/support/ to check for
technical information, hints, tips, and new device drivers.
v Use an IBM discussion forum on the IBM Web site to ask questions.
You can solve many problems without outside assistance by following the
troubleshooting procedures that IBM provides in the online help or in the
publications that are provided with your system and software. The information that
comes with your system also describes the diagnostic tests that you can perform.
Most xSeries and IntelliStation systems, operating systems, and programs come
with information that contains troubleshooting procedures and explanations of error
messages and error codes. If you suspect a software problem, see the information
for the operating system or program.
Using the documentation
Information about your IBM xSeries or IntelliStation system and preinstalled
software, if any, is available in the documentation that comes with your system.
That documentation includes printed books, online books, README files, and help
files. See the troubleshooting information in your system documentation for
instructions for using the diagnostic programs. The troubleshooting information or
the diagnostic programs might tell you that you need additional or updated device
drivers or other software. IBM maintains pages on the World Wide Web where you
can get the latest technical information and download device drivers and updates.
To access these pages, go to http://www.ibm.com/pc/support/ and follow the
instructions. Also, you can order publications through the IBM Publications Ordering
System at
http://www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi.
Getting help and information from the World Wide Web
On the World Wide Web, the IBM Web site has up-to-date information about IBM
xSeries and IntelliStation products, services, and support. The address for IBM
xSeries information is http://www.ibm.com/eserver/xseries/. The address for IBM
IntelliStation information is http://www.ibm.com/pc/intellistation/.
© Copyright IBM Corp. 2003
45
You can find service information for your IBM products, including supported options,
at http://www.ibm.com/pc/support/. If you click Profile from the support page, you
can create a customized support page. The support page has many sources of
information and ways for you to solve problems, including:
v Diagnosing problems, using the IBM Online Assistant
v Downloading the latest device drivers and updates for your products
v Viewing Frequently Asked Questions (FAQ)
v Viewing hints and tips to help you solve problems
v Participating in IBM discussion forums
v Setting up e-mail notification of technical updates about your products
Software service and support
Through IBM Support Line, you can get telephone assistance, for a fee, with usage,
configuration, and software problems with xSeries servers, IntelliStation
workstations, and appliances. For information about which products are supported
by Support Line in your country or region, go to
http://www.ibm.com/services/sl/products/.
For more information about Support Line and other IBM services, go to
http://www.ibm.com/services/, or go to http://www.ibm.com/planetwide/ for support
telephone numbers.
Hardware service and support
You can receive hardware service through IBM Integrated Technology Services or
through your IBM reseller, if your reseller is authorized by IBM to provide warranty
service. Go to http://www.ibm.com/planetwide/ for support telephone numbers.
In the U.S. and Canada, hardware service and support is available 24 hours a day,
7 days a week. In the U.K., these services are available Monday through Friday,
from 9 a.m. to 6 p.m.
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xSeries 450: Installation Guide
Appendix A. Warranty information
This section contains information about your warranty period and the service and
support that are provided by your warranty.
Warranty period
The warranty period varies by machine type and country or region.
Contact your place of purchase for warranty service information. Some IBM
Machines are eligible for on-site warranty service depending on the country or
region where service is performed.
Prior to on-site warranty service, you are required to go through problem
determination with an IBM service specialist call center technician.
This paragraph applies only to products with a warranty period of 3 years on parts
and 1 year on labor. A warranty period of 3 years on parts and 1 year on labor
means that IBM will provide warranty service without charge for:
1. parts and labor during the first year of the warranty period
2. parts only, on an exchange basis, in the second and third years of the warranty
period. IBM will charge you for any labor it provides in performance of the repair
or replacement.
The IBM Machine Warranties Web site at
http://www.ibm.com/servers/support/machine_warranties/ contains a worldwide
overview of the IBM Statement of Limited Warranty for IBM Machines, a glossary of
terms used in the Statement of Limited Warranty, Frequently Asked Questions
(FAQ), and links to Product Support Web pages. The IBM Statement of Limited
Warranty is available from this Web site in 29 languages in Portable Document
Format (PDF).
Machine - IBM Eserver xSeries 450
Country or region
Warranty period
Service delivery method
All
1 year
On-site
Problem determination
Prior to on-site warranty service, you are required to go through problem
determination with an IBM service specialist call center technician. The service
specialist will run diagnostic tests on the hardware and check the software.
Running diagnostics
The IBM service specialist will help you determine whether your equipment is
functioning as specified. It might be necessary to isolate the failing xSeries,
Netfinity®, or IntelliStation system; IBM component; or both from any active
production environment to run diagnostics and perform defect-isolation programs.
You are responsible for making the system, IBM component, or both available for
running diagnostics and defect-isolation programs.
Checking software
The IBM service specialist will help you ensure that the correct BIOS code,
firmware, device drivers, and other supporting IBM software are installed and
correctly configured. It might be necessary to manually gather information about the
© Copyright IBM Corp. 2003
47
relevant software levels or run IBM-approved utility programs to gather this
information. It might be necessary to isolate the failing system from any active
production environment to gather this information. You are responsible, with
assistance from the service specialist, for gathering this information. The IBM
Statement of Limited Warranty does not include on-site assistance with this activity.
Warranty service and support
With the original purchase of an IBM xSeries or IntelliStation system, you have
access to extensive service and support. During the IBM Machine warranty period,
you may call IBM or your reseller for problem-determination assistance under the
terms of the IBM Statement of Limited Warranty.
The following services are available during the warranty period:
v Problem determination - Trained personnel are available to assist you with
determining if you have a hardware problem and deciding what action is
necessary to fix the problem.
v IBM hardware repair - If the problem is determined to be caused by IBM
hardware under warranty, trained service personnel are available to provide the
applicable level of service, either on-site or at an IBM service center as
determined by IBM.
v Engineering Change management - Occasionally, there might be changes that
are required after a product has been shipped from IBM. In those instances, IBM
will make Engineering Changes (ECs) available that apply to your hardware.
v Customer replaceable units (CRUs) - Some parts of IBM xSeries and
IntelliStation systems are designated as customer replaceable units. IBM ships
CRUs to you for replacement by you. CRUs include keyboards, monitors,
memory, diskette drives, hard disk drives, and mice (this list is not inclusive of all
CRUs).
The following items are not covered under warranty service:
v Replacement or use of non-IBM parts. All IBM parts contain a 7-character
identification in the format IBM FRU XXXXXXX.
v Identification of software problem sources.
v Installation of customer replaceable units (CRUs).
v Installation and configuration of BIOS code, firmware, or device drivers that are
designated as customer installable.
See the IBM Statement of Limited Warranty for a full explanation of IBM warranty
terms. Be sure to retain your proof of purchase to obtain warranty service.
Please have the following information ready when you call:
v The machine type and model of your IBM hardware product (if available)
v Serial numbers of your IBM hardware products
v A description of the problem
v The exact wording of any error messages
v Hardware and software configuration information
International Warranty Service
If you travel with your xSeries or IntelliStation system or relocate it to a country or
region where your system is sold and serviced by IBM or IBM resellers authorized
48
xSeries 450: Installation Guide
to perform warranty service, International Warranty Service (IWS) is available during
the warranty period. Eligible IBM systems are identified by their four-digit machine
types.
You can obtain IWS through the service delivery method (such as depot, carry-in, or
on-site) provided in the servicing country or region. Service methods and
procedures vary by country or region, and some service or parts might not be
available in all countries and regions. Service centers in certain countries or regions
might not be able to service all models of a particular machine type. In addition,
some countries or regions might have fees and restrictions that apply at the time of
service.
To determine whether your system is eligible for IWS, go to
http://www.ibm.com/pc/support/ and click Warranty lookup.
Purchasing additional services
During and after the warranty period, you can purchase additional services, such as
support for IBM and non-IBM hardware, operating systems, and application
programs; network setup and configuration; upgraded or extended hardware repair
services; and custom installations. Service availability and service name might vary
by country or region.
For more information about these services, contact your IBM marketing
representative.
Appendix A. Warranty information
49
IBM Statement of Limited Warranty Z125-4753-06 8/2000
Part 1 - General Terms
This Statement of Limited Warranty includes Part 1 - General Terms and Part 2 Country-unique Terms. The terms of Part 2 replace or modify those of Part 1. The
warranties provided by IBM in this Statement of Limited Warranty apply only to
Machines you purchase for your use, and not for resale, from IBM or your reseller.
The term “Machine” means an IBM machine, its features, conversions, upgrades,
elements, or accessories, or any combination of them. The term “Machine” does not
include any software programs, whether pre-loaded with the Machine, installed
subsequently or otherwise. Unless IBM specifies otherwise, the following warranties
apply only in the country where you acquire the Machine. Nothing in this Statement
of Limited Warranty affects any statutory rights of consumers that cannot be waived
or limited by contract. If you have any questions, contact IBM or your reseller.
The IBM Warranty for Machines: IBM warrants that each Machine 1) is free from
defects in materials and workmanship and 2) conforms to IBM’s Official Published
Specifications (“Specifications”). The warranty period for a Machine is a specified,
fixed period commencing on its Date of Installation. The date on your sales receipt
is the Date of Installation unless IBM or your reseller informs you otherwise.
If a Machine does not function as warranted during the warranty period, and IBM or
your reseller are unable to either 1) make it do so or 2) replace it with one that is at
least functionally equivalent, you may return it to your place of purchase and your
money will be refunded.
Extent of Warranty: The warranty does not cover the repair or exchange of a
Machine resulting from misuse, accident, modification, unsuitable physical or
operating environment, improper maintenance by you, or failure caused by a
product for which IBM is not responsible. The warranty is voided by removal or
alteration of Machine or parts identification labels.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND
YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO
JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE
EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH
WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO
WARRANTIES APPLY AFTER THAT PERIOD.
Items Not Covered by Warranty: IBM does not warrant uninterrupted or error-free
operation of a Machine. Any technical or other support provided for a Machine
under warranty, such as assistance via telephone with “how-to” questions and those
regarding Machine set-up and installation, will be provided WITHOUT
WARRANTIES OF ANY KIND.
Warranty Service: To obtain warranty service for a Machine, contact IBM or your
reseller. If you do not register your Machine with IBM, you may be required to
present proof of purchase.
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xSeries 450: Installation Guide
During the warranty period, IBM or your reseller, if approved by IBM to provide
warranty service, provides without charge certain types of repair and exchange
service to keep Machines in, or restore them to, conformance with their
Specifications. IBM or your reseller will inform you of the available types of service
for a Machine based on its country of installation. At its discretion, IBM or your
reseller will 1) either repair or exchange the failing Machine and 2) provide the
service either at your location or a service center. IBM or your reseller will also
manage and install selected engineering changes that apply to the Machine.
Some parts of IBM Machines are designated as Customer Replaceable Units
(called “CRUs”), e.g., keyboards, memory, or hard disk drives. IBM ships CRUs to
you for replacement by you. You must return all defective CRUs to IBM within 30
days of your receipt of the replacement CRU. You are responsible for downloading
designated Machine Code and Licensed Internal Code updates from an IBM
Internet Web site or from other electronic media, and following the instructions that
IBM provides.
When warranty service involves the exchange of a Machine or part, the item IBM or
your reseller replaces becomes its property and the replacement becomes yours.
You represent that all removed items are genuine and unaltered. The replacement
may not be new, but will be in good working order and at least functionally
equivalent to the item replaced. The replacement assumes the warranty service
status of the replaced item. Many features, conversions, or upgrades involve the
removal of parts and their return to IBM. A part that replaces a removed part will
assume the warranty service status of the removed part.
Before IBM or your reseller exchanges a Machine or part, you agree to remove all
features, parts, options, alterations, and attachments not under warranty service.
You also agree to
1. ensure that the Machine is free of any legal obligations or restrictions that
prevent its exchange;
2. obtain authorization from the owner to have IBM or your reseller service a
Machine that you do not own; and
3. where applicable, before service is provided:
a. follow the problem determination, problem analysis, and service request
procedures that IBM or your reseller provides;
b. secure all programs, data, and funds contained in a Machine;
c. provide IBM or your reseller with sufficient, free, and safe access to your
facilities to permit them to fulfill their obligations; and
d. inform IBM or your reseller of changes in a Machine’s location.
IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM’s
possession or 2) in transit in those cases where IBM is responsible for the
transportation charges.
Neither IBM nor your reseller is responsible for any of your confidential, proprietary
or personal information contained in a Machine which you return to IBM or your
reseller for any reason. You should remove all such information from the Machine
prior to its return.
Limitation of Liability: Circumstances may arise where, because of a default on
IBM’s part or other liability, you are entitled to recover damages from IBM. In each
such instance, regardless of the basis on which you are entitled to claim damages
from IBM (including fundamental breach, negligence, misrepresentation, or other
Appendix A. Warranty information
51
contract or tort claim), except for any liability that cannot be waived or limited by
applicable laws, IBM is liable for no more than
1. damages for bodily injury (including death) and damage to real property and
tangible personal property; and
2. the amount of any other actual direct damages, up to the charges (if recurring,
12 months’ charges apply) for the Machine that is subject of the claim. For
purposes of this item, the term “Machine” includes Machine Code and Licensed
Internal Code.
This limit also applies to IBM’s suppliers and your reseller. It is the maximum for
which IBM, its suppliers, and your reseller are collectively responsible.
UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING:
1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN
THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF, OR DAMAGE
TO, YOUR RECORDS OR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT
DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES, LOST
PROFITS OR LOST SAVINGS, EVEN IF IBM, ITS SUPPLIERS OR YOUR
RESELLER IS INFORMED OF THEIR POSSIBILITY. SOME JURISDICTIONS DO
NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION
MAY NOT APPLY TO YOU.
Governing Law: Both you and IBM consent to the application of the laws of the
country in which you acquired the Machine to govern, interpret, and enforce all of
your and IBM’s rights, duties, and obligations arising from, or relating in any manner
to, the subject matter of this Agreement, without regard to conflict of law principles.
Part 2 - Country-unique Terms
AMERICAS
BRAZIL
Governing Law: The following is added after the first sentence:Any litigation arising
from this Agreement will be settled exclusively by the court of Rio de Janeiro.
NORTH AMERICA
Warranty Service: The following is added to this Section: To obtain warranty
service from IBM in Canada or the United States, call 1-800-IBM-SERV (426-7378).
CANADA
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence: laws in the Province of Ontario.
UNITED STATES
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence: laws of the State of New York.
ASIA PACIFIC
AUSTRALIA
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xSeries 450: Installation Guide
The IBM Warranty for Machines: The following paragraph is added to this Section:
The warranties specified in this Section are in addition to any rights you may have
under the Trade Practices Act 1974 or other similar legislation and are only limited
to the extent permitted by the applicable legislation.
Limitation of Liability: The following is added to this Section: Where IBM is in
breach of a condition or warranty implied by the Trade Practices Act 1974 or other
similar legislation, IBM’s liability is limited to the repair or replacement of the goods
or the supply of equivalent goods. Where that condition or warranty relates to right
to sell, quiet possession or clear title, or the goods are of a kind ordinarily acquired
for personal, domestic or household use or consumption, then none of the
limitations in this paragraph apply.
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence: laws of the State or Territory.
CAMBODIA, LAOS, AND VIETNAM
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:laws of the State of New York.
The following is added to this Section: Disputes and differences arising out of or in
connection with this Agreement shall be finally settled by arbitration which shall be
held in Singapore in accordance with the rules of the International Chamber of
Commerce (ICC). The arbitrator or arbitrators designated in conformity with those
rules shall have the power to rule on their own competence and on the validity of
the Agreement to submit to arbitration. The arbitration award shall be final and
binding for the parties without appeal and the arbitral award shall be in writing and
set forth the findings of fact and the conclusions of law.
All proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The number of arbitrators shall be three, with
each side to the dispute being entitled to appoint one arbitrator.
The two arbitrators appointed by the parties shall appoint a third arbitrator before
proceeding upon the reference. The third arbitrator shall act as chairman of the
proceedings. Vacancies in the post of chairman shall be filled by the president of
the ICC. Other vacancies shall be filled by the respective nominating party.
Proceedings shall continue from the stage they were at when the vacancy occurred.
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days
of the date the other party appoints its, the first appointed arbitrator shall be the
sole arbitrator, provided that the arbitrator was validly and properly appointed.
The English language version of this Agreement prevails over any other language
version.
HONG KONG AND MACAU
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence: laws of Hong Kong Special Administrative
Region.
INDIA
Limitation of Liability: The following replaces items 1 and 2 of this Section:
Appendix A. Warranty information
53
1. liability for bodily injury (including death) or damage to real property and tangible
personal property will be limited to that caused by IBM’s negligence;
2. as to any other actual damage arising in any situation involving nonperformance
by IBM pursuant to, or in any way related to the subject of this Statement of
Limited Warranty, IBM’s liability will be limited to the charge paid by you for the
individual Machine that is the subject of the claim.
JAPAN
Governing Law: The following sentence is added to this Section:Any doubts
concerning this Agreement will be initially resolved between us in good faith and in
accordance with the principle of mutual trust.
NEW ZEALAND
The IBM Warranty for Machines: The following paragraph is added to this Section:
The warranties specified in this Section are in addition to any rights you may have
under the Consumer Guarantees Act 1993 or other legislation which cannot be
excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of
any goods which IBM provides, if you require the goods for the purposes of a
business as defined in that Act.
Limitation of Liability: The following is added to this Section: Where Machines are
not acquired for the purposes of a business as defined in the Consumer
Guarantees Act 1993, the limitations in this Section are subject to the limitations in
that Act.
PEOPLE’S REPUBLIC OF CHINA (PRC)
Governing Law: The following replaces this Section: Both you and IBM consent to
the application of the laws of the State of New York (except when local law requires
otherwise) to govern, interpret, and enforce all your and IBM’s rights, duties, and
obligations arising from, or relating in any manner to, the subject matter of this
Agreement, without regard to conflict of law principles.
Any disputes arising from or in connection with this Agreement will first be resolved
by friendly negotiations, failing which either of us has the right to submit the dispute
to the China International Economic and Trade Arbitration Commission in Beijing,
the PRC, for arbitration in accordance with its arbitration rules in force at the time.
The arbitration tribunal will consist of three arbitrators. The language to be used
therein will be English and Chinese. An arbitral award will be final and binding on all
the parties, and will be enforceable under the Convention on the Recognition and
Enforcement of Foreign Arbitral Awards (1958).
The arbitration fee will be borne by the losing party unless otherwise determined by
the arbitral award.
During the course of arbitration, this Agreement will continue to be performed
except for the part which the parties are disputing and which is undergoing
arbitration.
EUROPE, MIDDLE EAST, AFRICA (EMEA)
THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES: The terms of this
Statement of Limited Warranty apply to Machines purchased from IBM or an IBM
reseller.
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xSeries 450: Installation Guide
Warranty Service: If you purchase an IBM Machine in Austria, Belgium, Denmark,
Estonia, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Lithuania,
Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland or United
Kingdom, you may obtain warranty service for that Machine in any of those
countries from either (1) an IBM reseller approved to perform warranty service or
(2) from IBM. If you purchase an IBM Personal Computer Machine in Albania,
Armenia, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic,
Georgia, Hungary, Kazakhstan, Kirghizia, Federal Republic of Yugoslavia, Former
Yugoslav Republic of Macedonia (FYROM), Moldova, Poland, Romania, Russia,
Slovak Republic, Slovenia, or Ukraine, you may obtain warranty service for that
Machine in any of those countries from either (1) an IBM reseller approved to
perform warranty service or (2) from IBM.
If you purchase an IBM Machine in a Middle Eastern or African country, you may
obtain warranty service for that Machine from the IBM entity within the country of
purchase, if that IBM entity provides warranty service in that country, or from an
IBM reseller, approved by IBM to perform warranty service on that Machine in that
country. Warranty service in Africa is available within 50 kilometers of an IBM
authorized service provider. You are responsible for transportation costs for
Machines located outside 50 kilometers of an IBM authorized service provider.
Governing Law: The applicable laws that govern, interpret and enforce rights,
duties, and obligations of each of us arising from, or relating in any manner to, the
subject matter of this Statement, without regard to conflict of laws principles, as well
as Country-unique terms and competent court for this Statement are those of the
country in which the warranty service is being provided, except that in 1) Albania,
Bosnia-Herzegovina, Bulgaria, Croatia, Hungary, Former Yugoslav Republic of
Macedonia, Romania, Slovakia, Slovenia, Armenia, Azerbaijan, Belarus, Georgia,
Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, Turkmenistan, Ukraine, and
Uzbekistan, the laws of Austria apply; 2) Estonia, Latvia, and Lithuania, the laws of
Finland apply; 3) Algeria, Benin, Burkina Faso, Cameroon, Cape Verde, Central
African Republic, Chad, Congo, Djibouti, Democratic Republic of Congo, Equatorial
Guinea, France, Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon,
Mali, Mauritania, Morocco, Niger, Senegal, Togo, and Tunisia, this Agreement will
be construed and the legal relations between the parties will be determined in
accordance with the French laws and all disputes arising out of this Agreement or
related to its violation or execution, including summary proceedings, will be settled
exclusively by the Commercial Court of Paris; 4) Angola, Bahrain, Botswana,
Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait, Liberia, Malawi,
Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao Tome, Saudi
Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab Emirates, United
Kingdom, West Bank/Gaza, Yemen, Zambia, and Zimbabwe, this Agreement will be
governed by English Law and disputes relating to it will be submitted to the
exclusive jurisdiction of the English courts; and 5) in Greece, Israel, Italy, Portugal,
and Spain any legal claim arising out of this Statement will be brought before, and
finally settled by, the competent court of Athens, Tel Aviv, Milan, Lisbon, and Madrid,
respectively.
THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED:
AUSTRIA AND GERMANY
The IBM Warranty for Machines: The following replaces the first sentence of the
first paragraph of this Section: The warranty for an IBM Machine covers the
functionality of the Machine for its normal use and the Machine’s conformity to its
Specifications.
Appendix A. Warranty information
55
The following paragraphs are added to this Section:
The minimum warranty period for Machines is six months. In case IBM or your
reseller is unable to repair an IBM Machine, you can alternatively ask for a partial
refund as far as justified by the reduced value of the unrepaired Machine or ask for
a cancellation of the respective agreement for such Machine and get your money
refunded.
Extent of Warranty: The second paragraph does not apply.
Warranty Service: The following is added to this Section: During the warranty
period, transportation for delivery of the failing Machine to IBM will be at IBM’s
expense.
Limitation of Liability: The following paragraph is added to this Section: The
limitations and exclusions specified in the Statement of Limited Warranty will not
apply to damages caused by IBM with fraud or gross negligence and for express
warranty.
The following sentence is added to the end of item 2: IBM’s liability under this item
is limited to the violation of essential contractual terms in cases of ordinary
negligence.
EGYPT
Limitation of Liability: The following replaces item 2 in this Section: as to any
other actual direct damages, IBM’s liability will be limited to the total amount you
paid for the Machine that is the subject of the claim. For purposes of this item, the
term “Machine” includes Machine Code and Licensed Internal Code.
Applicability of suppliers and resellers (unchanged).
FRANCE
Limitation of Liability: The following replaces the second sentence of the first
paragraph of this Section:In such instances, regardless of the basis on which you
are entitled to claim damages from IBM, IBM is liable for no more than: (items 1
and 2 unchanged).
IRELAND
Extent of Warranty: The following is added to this Section: Except as expressly
provided in these terms and conditions, all statutory conditions, including all
warranties implied, but without prejudice to the generality of the foregoing all
warranties implied by the Sale of Goods Act 1893 or the Sale of Goods and Supply
of Services Act 1980 are hereby excluded.
Limitation of Liability: The following replaces items one and two of the first
paragraph of this Section:1. death or personal injury or physical damage to your
real property solely caused by IBM’s negligence; and 2. the amount of any other
actual direct damages, up to 125 percent of the charges (if recurring, the 12
months’ charges apply) for the Machine that is the subject of the claim or which
otherwise gives rise to the claim.
Applicability of suppliers and resellers (unchanged).
56
xSeries 450: Installation Guide
The following paragraph is added at the end of this Section: IBM’s entire liability
and your sole remedy, whether in contract or in tort, in respect of any default shall
be limited to damages.
ITALY
Limitation of Liability: The following replaces the second sentence in the first
paragraph:In each such instance unless otherwise provided by mandatory law, IBM
is liable for no more than: 1. (unchanged) 2. as to any other actual damage arising
in all situations involving nonperformance by IBM pursuant to, or in any way related
to the subject matter of this Statement of Warranty, IBM’s liability, will be limited to
the total amount you paid for the Machine that is the subject of the claim.
Applicability of suppliers and resellers (unchanged).
The following replaces the third paragraph of this Section: Unless otherwise
provided by mandatory law, IBM and your reseller are not liable for any of the
following: (items 1 and 2 unchanged) 3) indirect damages, even if IBM or your
reseller is informed of their possibility.
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND
Limitation of Liability: The following is added to this Section: IBM’s entire liability
to you for actual damages arising in all situations involving nonperformance by IBM
in respect of the subject matter of this Statement of Warranty will be limited to the
charge paid by you for the individual Machine that is the subject of your claim from
IBM.
UNITED KINGDOM
Limitation of Liability: The following replaces items 1 and 2 of the first paragraph
of this Section:
1. death or personal injury or physical damage to your real property solely caused
by IBM’s negligence;
2. the amount of any other actual direct damages or loss, up to 125 percent of the
charges (if recurring, the 12 months’ charges apply) for the Machine that is the
subject of the claim or which otherwise gives rise to the claim;
The following item is added to this paragraph: 3. breach of IBM’s obligations implied
by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods
and Services Act 1982.
Applicability of suppliers and resellers (unchanged).
The following is added to the end of this Section: IBM’s entire liability and your sole
remedy, whether in contract or in tort, in respect of any default shall be limited to
damages.
Appendix A. Warranty information
57
58
xSeries 450: Installation Guide
Appendix B. Notices
This information was developed for products and services offered in the U.S.A.
IBM may not offer the products, services, or features discussed in this document in
other countries. Consult your local IBM representative for information on the
products and services currently available in your area. Any reference to an IBM
product, program, or service is not intended to state or imply that only that IBM
product, program, or service may be used. Any functionally equivalent product,
program, or service that does not infringe any IBM intellectual property right may be
used instead. However, it is the user’s responsibility to evaluate and verify the
operation of any non-IBM product, program, or service.
IBM may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you any
license to these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. Some states do not allow disclaimer of express or
implied warranties in certain transactions, therefore, this statement may not apply to
you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. IBM may make improvements and/or
changes in the product(s) and/or the program(s) described in this publication at any
time without notice.
Any references in this information to non-IBM Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those
Web sites. The materials at those Web sites are not part of the materials for this
IBM product, and use of those Web sites is at your own risk.
IBM may use or distribute any of the information you supply in any way it believes
appropriate without incurring any obligation to you.
Edition notice
© COPYRIGHT INTERNATIONAL BUSINESS MACHINES CORPORATION, 2003.
All rights reserved.
Note to U.S. Government Users Restricted Rights — Use, duplication or disclosure
restricted by GSA ADP Schedule Contract with IBM Corp.
© Copyright IBM Corp. 2003
59
Trademarks
The following terms are trademarks of International Business Machines Corporation
in the United States, other countries, or both:
Active Memory
Active PCI
Active PCI-X
Alert on LAN
C2T Interconnect
Chipkill
EtherJet
e-business logo
Eserver
FlashCopy
IBM
IntelliStation
Light Path Diagnostics
Memory ProteXion
NetBAY
Netfinity
NetView
OS/2 WARP
Predictive Failure
Analysis
PS/2
ServeRAID
ServerGuide
ServerProven
TechConnect
Tivoli
Tivoli Enterprise
Update Connector
Wake on LAN
XA-32
XA-64
X-Architecture
XceL4
XpandOnDemand
xSeries
Lotus, Lotus Notes, SmartSuite, and Domino are trademarks of Lotus Development
Corporation and/or IBM Corporation in the United States, other countries, or both.
Intel, ActionMedia, Itanium, LANDesk, MMX, Pentium, and ProShare are
trademarks of Intel Corporation in the United States, other countries, or both.
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in
the United States, other countries, or both.
UNIX is a registered trademark of The Open Group in the United States and other
countries.
Java and all Java-based trademarks and logos are trademarks or registered
trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.
Linux is a registered trademark of Linus Torvalds.
Other company, product, or service names may be trademarks or service marks of
others.
Important notes
Processor speeds indicate the internal clock speed of the microprocessor; other
factors also affect application performance.
CD-ROM drive speeds list the variable read rate. Actual speeds vary and are often
less than the maximum possible.
60
xSeries 450: Installation Guide
When referring to processor storage, real and virtual storage, or channel volume,
KB stands for approximately 1000 bytes, MB stands for approximately 1 000 000
bytes, and GB stands for approximately 1 000 000 000 bytes.
When referring to hard disk drive capacity or communications volume, MB stands
for 1 000 000 bytes, and GB stands for 1 000 000 000 bytes. Total user-accessible
capacity may vary depending on operating environments.
Maximum internal hard disk drive capacities assume the replacement of any
standard hard disk drives and population of all hard disk drive bays with the largest
currently supported drives available from IBM.
Maximum memory may require replacement of the standard memory with an
optional memory module.
IBM makes no representation or warranties regarding non-IBM products and
services that are ServerProven, including but not limited to the implied warranties of
merchantability and fitness for a particular purpose. These products are offered and
warranted solely by third parties.
IBM makes no representations or warranties with respect to non-IBM products.
Support (if any) for the non-IBM products is provided by the third party, not IBM.
Some software may differ from its retail version (if available), and may not include
user manuals or all program functionality.
Product recycling and disposal
This unit contains materials such as circuit boards, cables, electromagnetic
compatibility gaskets, and connectors which may contain lead and copper/beryllium
alloys that require special handling and disposal at end of life. Before this unit is
disposed of, these materials must be removed and recycled or discarded according
to applicable regulations. IBM offers product-return programs in several countries.
For country-specific instructions, refer to the following Web site:
http://www.ibm.com/ibm/environment/products/prp.shtml.
This product may contain a sealed lead acid, nickel cadmium, nickel metal
hydride, lithium, or lithium ion battery. Consult your user manual or service
manual for specific battery information. The battery must be recycled or
disposed of properly. Recycling facilities may not be available in your area.
For information on disposal of batteries, contact your local waste disposal
facility.
In the United States, IBM has established a collection process for reuse, recycling,
or proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal
hydride, and battery packs from IBM equipment. For information on proper disposal
of these batteries, contact IBM at 1-800-426-4333. Have the IBM part number listed
on the battery available prior to your call.
Electronic emission notices
Federal Communications Commission (FCC) statement
Note: This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the
Appendix B. Notices
61
equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause
harmful interference, in which case the user will be required to correct the
interference at his own expense.
Properly shielded and grounded cables and connectors must be used in order to
meet FCC emission limits. Properly shielded and grounded cables and connectors
must be used in order to meet FCC emission limits.IBM is not responsible for any
radio or television interference causedby using other than recommended cables and
connectors or by using other than recommended cables and connectors or by
unauthorized changes or modifications to this equipment. Unauthorized changes or
modifications could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
Industry Canada Class A emission compliance statement
This Class A digital apparatus complies with Canadian ICES-003.
Avis de conformité à la réglementation d’Industrie Canada
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du
Canada.
Australia and New Zealand Class A statement
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
United Kingdom telecommunications safety requirement
Notice to Customers
This apparatus is approved under approval number NS/G/1234/J/100003 for indirect
connection to public telecommunication systems in the United Kingdom.
European Union EMC Directive conformance statement
This product is in conformity with the protection requirements of EU Council
Directive 89/336/EEC on the approximation of the laws of the Member States
relating to electromagnetic compatibility. IBM cannot accept responsibility for any
failure to satisfy the protection requirements resulting from a nonrecommended
modification of the product, including the fitting of non-IBM option cards.
This product has been tested and found to comply with the limits for Class A
Information Technology Equipment according to CISPR 22/European Standard EN
55022. The limits for Class A equipment were derived for commercial and industrial
environments to provide reasonable protection against interference with licensed
communication equipment.
62
xSeries 450: Installation Guide
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
Taiwanese Class A warning statement
Chinese Class A warning statement
Japanese Voluntary Control Council for Interference (VCCI) statement
Power cords
For your safety, IBM provides a power cord with a grounded attachment plug to use
with this IBM product. To avoid electrical shock, always use the power cord and
plug with a properly grounded outlet.
IBM power cords used in the United States and Canada are listed by Underwriter’s
Laboratories (UL) and certified by the Canadian Standards Association (CSA).
For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified
cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord,
a maximum of 15 feet in length and a parallel blade, grounding-type attachment
plug rated 15 amperes, 125 volts.
Appendix B. Notices
63
For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and
CSA-certified cord set consisting of a minimum 18 AWG, Type SVT or SJT,
three-conductor cord, a maximum of 15 feet in length and a tandem blade,
grounding-type attachment plug rated 15 amperes, 250 volts.
For units intended to be operated at 230 volts (outside the U.S.): Use a cord set
with a grounding-type attachment plug. The cord set should have the appropriate
safety approvals for the country in which the equipment will be installed.
IBM power cords for a specific country or region are usually available only in that
country or region.
64
IBM power cord part
number
Used in these countries and regions
02K0546
China
13F9940
Australia, Fiji, Kiribati, Nauru, New Zealand, Papua New Guinea
13F9979
Afghanistan, Albania, Algeria, Andorra, Angola, Armenia, Austria,
Azerbaijan, Belarus, Belgium, Benin, Bosnia and Herzegovina,
Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape
Verde, Central African Republic, Chad, Comoros, Congo
(Democratic Republic of), Congo (Republic of), Cote D’Ivoire
(Ivory Coast), Croatia (Republic of), Czech Republic, Dahomey,
Djibouti, Egypt, Equatorial Guinea, Eritrea, Estonia, Ethiopia,
Finland, France, French Guyana, French Polynesia, Germany,
Greece, Guadeloupe, Guinea, Guinea Bissau, Hungary, Iceland,
Indonesia, Iran, Kazakhstan, Kyrgyzstan, Laos (People’s
Democratic Republic of), Latvia, Lebanon, Lithuania, Luxembourg,
Macedonia (former Yugoslav Republic of), Madagascar, Mali,
Martinique, Mauritania, Mauritius, Mayotte, Moldova (Republic of),
Monaco, Mongolia, Morocco, Mozambique, Netherlands, New
Caledonia, Niger, Norway, Poland, Portugal, Reunion, Romania,
Russian Federation, Rwanda, Sao Tome and Principe, Saudi
Arabia, Senegal, Serbia, Slovakia, Slovenia (Republic of),
Somalia, Spain, Suriname, Sweden, Syrian Arab Republic,
Tajikistan, Tahiti, Togo, Tunisia, Turkey, Turkmenistan, Ukraine,
Upper Volta, Uzbekistan, Vanuatu, Vietnam, Wallis and Futuna,
Yugoslavia (Federal Republic of), Zaire
13F9997
Denmark
14F0015
Bangladesh, Lesotho, Maceo, Maldives, Namibia, Nepal,
Pakistan, Samoa, South Africa, Sri Lanka, Swaziland, Uganda
14F0033
Abu Dhabi, Bahrain, Botswana, Brunei Darussalam, Channel
Islands, China (Hong Kong S.A.R.), Cyprus, Dominica, Gambia,
Ghana, Grenada, Iraq, Ireland, Jordan, Kenya, Kuwait, Liberia,
Malawi, Malaysia, Malta, Myanmar (Burma), Nigeria, Oman,
Polynesia, Qatar, Saint Kitts and Nevis, Saint Lucia, Saint Vincent
and the Grenadines, Seychelles, Sierra Leone, Singapore, Sudan,
Tanzania (United Republic of), Trinidad and Tobago, United Arab
Emirates (Dubai), United Kingdom, Yemen, Zambia, Zimbabwe
14F0051
Liechtenstein, Switzerland
14F0069
Chile, Italy, Libyan Arab Jamahiriya
14F0087
Israel
xSeries 450: Installation Guide
IBM power cord part
number
Used in these countries and regions
1838574
Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize,
Bermuda, Bolivia, Brazil, Caicos Islands, Canada, Cayman
Islands, Costa Rica, Colombia, Cuba, Dominican Republic,
Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras,
Jamaica, Japan, Mexico, Micronesia (Federal States of),
Netherlands Antilles, Nicaragua, Panama, Peru, Philippines,
Taiwan, United States of America, Venezuela
24P6858
Korea (Democratic People’s Republic of), Korea (Republic of)
34G0232
Japan
36L8880
Argentina, Paraguay, Uruguay
49P2078
India
49P2110
Brazil
6952300
Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize,
Bermuda, Bolivia, Caicos Islands, Canada, Cayman Islands,
Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El
Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico,
Micronesia (Federal States of), Netherlands Antilles, Nicaragua,
Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan,
United States of America, Venezuela
Appendix B. Notices
65
66
xSeries 450: Installation Guide
Index
A
D
acoustical noise emissions 4
activity LEDs
CD-ROM drive 27
diskette drive 27
adapter
boot options 12
considerations 12
expansion slot locations 12
hot-plug devices 12
installing 12
slot identification 10, 12
specifications 4
working with 10
attention notices 5
danger statements 5
diagnostic tools 37
DIMMs
considerations 20
order of installation 19
specifications 4
supported 4
diskette drive
activity LED 27
specifications 4
DVD/CD-RW
drive specification 4
B
Boot Manager, Extensible Firmware Interface
program 33
C
caution statements 5
CD-ROM
problems 41
Class A electronic emission notice 61
components
location of 6
locations of 6
major 6
configuration
Configuration/Setup Utility 33
EFI Boot Manager 33
EFI shell 33
LSI Logic Configuration Utility 33
Remote Supervisor Adapter 33
Configuration/Setup Utility 33
configuring
your server 33
connectors
adapter 10
cable 21
DIMM 19
external port 22
microprocessor 14
port 21
remote I/O enclosure 24
SCSI 22
USB 23
video 23
cooling 4
cover
close 21
custom configuration 33
© Copyright IBM Corp. 2003
E
eject button
diskette 27
DVD/CD-RW 27
electrical input 4
electrical safety information vi
electronic emission Class A notice 61
environment
air temperature 4
humidity 4
error messages
POST 37
Ethernet activity LED 28
Ethernet-link status LED 28
expansion enclosure 23
expansion slots 4
location 10
type 10
Extensible Firmware Interface (EFI) Boot Manager
33
F
FCC Class A notice
features, server 4
61
H
handling static-sensitive devices
hard disk drive activity LED 27
hard disk drive status LED 27
hardware problems 37
heat output 4
hot-swap drive
specifications 4
10
I
important notices 5
indicators 27
information label 1
information LED 27
67
information light 27
installation
order, microprocessors
installing
adapters 12
DIMMs 19
memory module 19
microprocessors 14
options 9
PCI adapters 10
integrated functions 4
intermittent problems 41
N
14
K
keyboard problem 41
L
LEDs
Ethernet activity 28
Ethernet link 28
front view 27
hard disk drive activity 27
hard disk drive error 27
information 27
locator 27
power-on 27
rear view 28
Remote Supervisor Adapter 28
SCSI activity 27
system error 27
Light Path Diagnostics
feature 38
using 38
Light Path Diagnostics table 39
LSI Logic Configuration Utility
description 33
starting 34
LSI Logic Configuration Utility program 33
M
major components 6
memory
problem 42
specifications 4
memory board illustration 19
memory module specifications 4
microprocessor
heat sink 14
installing 14
order of installation 14
power module 14
specifications 4
Web site 14
microprocessor board illustration 14
microprocessor specifications 4
mouse problem 42
68
xSeries 450: Installation Guide
NOS
controlling remotely 34
notes 5
notes, important 60
notices
electronic emission 61
FCC, Class A 61
notices and statements 5
O
operating system
controlling remotely 34
option
problem 43
options
installing 9
order of installation
memory modules 19
microprocessors 14
order of installation, microprocessors
P
PCI
bus identification 12
expansion slots 10
pointing device
problem 42
port connectors 28
POST (Power-on self test)
error logs 37
POST error messages 37
power
problem 43
supply specifications 4
power control button 28
power cords 63
power-control button shield 30
power-on LED 27
problem
CD-ROM 41
hardware 37
intermittent 41
keyboard or mouse 41
memory 42
option 43
power 43
serial port 43
software 44
solving 37
USB port 44
product
data 1
R
rack considerations 21
rack, installing your server in
21
14
reliability considerations 9
remote I/O enclosure 24
Remote Supervisor Adapter 34
configuration 33
removing
memory-board assembly 14
microprocessor-board assembly
reset button 28
14
thermal material
heat sink 15
thermal specifications 4
trademarks 60
troubleshooting 37
charts 41
turning off the server 30
turning on the server 30
S
U
safety information
battery vi
electrical vi, viii
laser vii
lifting vii
power supply viii
serial port
problem 43
size 4
slots See expansion slots 10
software
problem 44
specifications 4
Standby mode 30
starting the server 30
statements and notices 5
static electricity 10
static sensitive devices, handling
system reliability 9
United States electronic emission Class A notice
United States FCC Class A notice 61
USB port
problem 44
utility
Configuration/Setup 33
EFI Boot Manager 33
LSI Logic Configuration 33
T
61
V
video controller
specifications
4
W
10
Web site
compatible options 9, 14, 19
DIMM specifications 20
microprocessor information 14
weight 4
working inside server with power on
9
temperature
air 4
Index
69
IBM
Part Number: 48P9748
Printed in the United States of America
48P9748

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