88p9241

88p9241
Remote Supervisor Adapter II
Installation Guide
Remote Supervisor Adapter II
Installation Guide
Note: Before using this information and the product it supports, read the general
information in Appendix B, “IBM Statement of Limited Warranty Z125-4753-07
11/2002”, on page 31 and Appendix C, “Notices”, on page 53.
Second Edition (June 2003)
© Copyright International Business Machines Corporation 2003. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by
GSA ADP Schedule Contract with IBM Corp.
Contents
Safety .
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Chapter 1. Introduction . . . . . . .
Installation prerequisites . . . . . . .
Installation requirements . . . . . . .
Remote Supervisor Adapter II features. . .
The IBM Documentation CD . . . . . .
Hardware and software requirements . .
Using the IBM Documentation Browser .
Related publications . . . . . . . . .
Notices and statements used in this book . .
Unpacking and verifying components . . .
Inventory checklist . . . . . . . .
Remote Supervisor Adapter II components
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Chapter 2. Installing and cabling the Remote Supervisor Adapter
Before you begin . . . . . . . . . . . . . . . . . .
Handling static-sensitive devices. . . . . . . . . . . . .
Installing the adapter . . . . . . . . . . . . . . . .
Connecting the 20-pin ribbon cable . . . . . . . . . . .
Cabling the Ethernet LAN connector . . . . . . . . . . .
Connecting the external power-supply adapter . . . . . . .
Connecting the ASM breakout cable . . . . . . . . . . .
Obtaining Remote Supervisor Adapter II software and firmware .
For Microsoft Windows 2000 . . . . . . . . . . . .
For SuSE Linux and Red Hat Linux . . . . . . . . . .
Completing the installation . . . . . . . . . . . . . .
II.
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Chapter 3. Using the ASM interconnect network . . . . . . . . . 21
Overview . . . . . . . . . . . . . . . . . . . . . . . 21
Planning and cabling your ASM interconnect network . . . . . . . . 21
Using the RS-485 terminator plugs on interconnected servers . . . . . . 23
Considerations when configuring xSeries 232 and xSeries 342 servers . . . 23
Forwarding alerts . . . . . . . . . . . . . . . . . . . . 23
ASM interconnect network configuration examples . . . . . . . . . 25
Appendix A. Getting help and technical assistance .
Before you call . . . . . . . . . . . . . .
Using the documentation . . . . . . . . . . .
Getting help and information from the World Wide Web
Software service and support . . . . . . . . .
Hardware service and support . . . . . . . . .
© Copyright IBM Corp. 2003
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iii
Appendix B. IBM Statement of Limited Warranty
Part 1 - General Terms. . . . . . . . . .
Part 2 - Country-unique Terms . . . . . . .
Part 3 - Warranty Information . . . . . . .
Z125-4753-07
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11/2002 31
. . . . 31
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. . . . 49
Appendix C. Notices . . . . . . . . . . . . . .
Edition notice . . . . . . . . . . . . . . . .
Trademarks . . . . . . . . . . . . . . . . .
Important notes . . . . . . . . . . . . . . . .
Product recycling and disposal . . . . . . . . . . .
Electronic emission notices . . . . . . . . . . . .
Federal Communications Commission (FCC) statement . .
Industry Canada Class A emission compliance statement .
Australia and New Zealand Class A statement . . . .
United Kingdom telecommunications safety requirement .
European Union EMC Directive conformance statement .
Taiwanese Class A warning statement . . . . . . .
Chinese Class A warning statement . . . . . . . .
Japanese Voluntary Control Council for Interference (VCCI)
Power cords . . . . . . . . . . . . . . . . .
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statement
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Index .
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Remote Supervisor Adapter II: Installation Guide
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Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety
Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
© Copyright IBM Corp. 2003
v
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette
produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
vi
Remote Supervisor Adapter II: Installation Guide
Statement 1:
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
v Connect all power cords to a properly wired and grounded electrical
outlet.
v Connect to properly wired outlets any equipment that will be attached
to this product.
v When possible, use one hand only to connect or disconnect signal
cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
v Connect and disconnect cables as described in the following table
when installing, moving, or opening covers on this product or attached
devices.
To Connect:
To Disconnect:
1. Turn everything OFF.
1. Turn everything OFF.
2. First, attach all cables to devices.
2. First, remove power cords from outlet.
3. Attach signal cables to connectors.
3. Remove signal cables from connectors.
4. Attach power cords to outlet.
4. Remove all cables from devices.
5. Turn device ON.
Safety
vii
Statement 2:
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or
an equivalent type battery recommended by the manufacturer. If your
system has a module containing a lithium battery, replace it only with the
same module type made by the same manufacturer. The battery contains
lithium and can explode if not properly used, handled, or disposed of.
Do not:
v Throw or immerse into water
v Heat to more than 100°C (212°F)
v Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The
device also might have more than one power cord. To remove all electrical
current from the device, ensure that all power cords are disconnected from
the power source.
2
1
viii
Remote Supervisor Adapter II: Installation Guide
WARNING: Handling the cord on this product or cords associated with
accessories sold with this product, will expose you to lead, a chemical known
to the State of California to cause cancer, and birth defects or other
reproductive harm. Wash hands after handling.
ADVERTENCIA: El contacto con el cable de este producto o con cables de
accesorios que se venden junto con este producto, pueden exponerle al plomo,
un elemento químico que en el estado de California de los Estados Unidos está
considerado como un causante de cancer y de defectos congénitos, además de
otros riesgos reproductivos. Lávese las manos después de usar el producto.
Safety
ix
x
Remote Supervisor Adapter II: Installation Guide
Chapter 1. Introduction
This manual provides information about installing the IBM® Remote
Supervisor Adapter II in IBM Eserver™ xSeries® servers, including how to:
v Install and cable your adapter
v Download the software and firmware needed to configure the adapter
For service, assistance, or additional information, see Appendix A, “Getting
help and technical assistance”, on page 29.
After you install and configure the Remote Supervisor Adapter II, use the
Remote Supervisor Adapter II Web interface to use the Remote Supervisor
Adapter II features. For more information, see the IBM Remote Supervisor
Adapter II User’s Guide on the IBM Documentation CD.
Installation prerequisites
Before installing the Remote Supervisor Adapter II, perform the following
tasks:
v Make sure you have an Internet connection. You will need an Internet
connection during the installation process to download software and
firmware from the IBM Support Web site. For information about how to
download the Remote Supervisor Adapter II files, see “Obtaining Remote
Supervisor Adapter II software and firmware” on page 16.
v Install the operating system on your server before you install the device
drivers for the Remote Supervisor Adapter II. For information about
installing the operating system, see the documentation that comes with your
server.
Installation requirements
The following items are required to install the Remote Supervisor Adapter II:
v Supported IBM Eserver xSeries™ server
v Remote Supervisor Adapter II device drivers, which are supported on the
following operating systems:
– Microsoft® Windows® 2000 Server
– Microsoft Windows 2000 Advanced Server
– Red Hat Linux 7.3
– SuSE Linux 8.0
Note: A later version of Red Hat Linux or SuSE Linux might be supported
for your server. To determine whether there is a supported Remote
© Copyright IBM Corp. 2003
1
Supervisor Adapter II device driver for your server model running
your version of Red Hat Linux or SuSE Linux, go to
http://www.ibm.com/pc/support/.
v The remote disk function requires the following software:
– Server (for the server operating system to support the remote disk):
Microsoft Windows 2000 with Service Pack 3 or later.
– Client: Microsoft Windows 2000 or above and the Java 1.4 Plug-in or later.
v Documentation that comes with your server
The Remote Supervisor Adapter II supports the following Web browsers for
remote access. The Web browser that you use must be Java™-enabled and must
support JavaScript™.
v Microsoft Internet Explorer version 4.0 (with Service Pack 1), or later
v Netscape Navigator version 4.72, or later (version 6.x is not supported)
Notes:
1. Java Plug-in version 1.4 or later is required.
2. The Remote Supervisor Adapter II Web interface does not support the
double-byte character set (DBCS) languages.
Remote Supervisor Adapter II features
The Remote Supervisor Adapter II provides the following features:
v Seamless remote accelerated graphics
v Enhanced security features
v Continuous health monitoring and control
v Advanced Predictive Failure Analysis® (PFA) support
v Automated Server Restart (ASR)
v Automatic notification and alerts
v Event logs that are time stamped, saved on the Remote Supervisor Adapter
II, and can be attached to e-mail alerts
v Server console redirection
v LAN and Advanced System Management (ASM) interconnect remote access
v Simple Network Management Protocol (SNMP) trap support
v Domain Name System (DNS) and Dynamic Host Configuration Protocol
(DHCP) support
v Remote power control
v Operating-system-failure screen capture
v Remote firmware update and access to critical server settings
v Independent power, which enables around-the-clock access to the server
even when the server power is off
2
Remote Supervisor Adapter II: Installation Guide
v Virtually attaching a remote diskette drive, CD-ROM drive, or disk image to
the server
The IBM Documentation CD
The IBM Documentation CD contains documentation for your Remote
Supervisor Adapter II in Portable Document Format (PDF) and includes the
IBM Documentation Browser to help you find information quickly.
Hardware and software requirements
The IBM Documentation CD requires the following minimum hardware and
software:
v Microsoft Windows NT® 4.0 (with Service Pack 3 or later), Windows 98, or
Windows 2000.
v 100 MHz Intel Pentium® microprocessor.
v 32 MB RAM.
v Adobe Acrobat Reader 3.0 or later. Acrobat Reader software for Microsoft
Windows is included on the CD, and you can install it when you run the
Documentation Browser.
Using the IBM Documentation Browser
Use the IBM Documentation Browser to browse the contents of the CD, read
brief descriptions of the books, and view books using Adobe Acrobat Reader.
The Documentation Browser automatically detects the regional settings in use
on your system and displays the books in the language for that region (if
available). If a book is not available in the language for that region, the English
version is displayed.
Use one of the following procedures to start the Documentation Browser:
v If Autostart is enabled, insert the CD into your CD-ROM drive. The
Documentation Browser starts automatically.
v If Autostart is disabled, insert the CD into your CD-ROM drive and click
Start → Run. In the Open field, type
e:\win32.bat
where e is the drive letter of your CD-ROM drive, and click OK.
Select Remote Supervisor Adapter II from the Product menu. The Available
Topics list displays all the books for your adapter. Some books might be in
folders. A plus sign (+) indicates each folder or book that has additional books
under it. Click the plus sign to display the additional books.
When you select a book, a description of the book appears under Topic
Description. To select more than one book, press and hold the Ctrl key while
Chapter 1. Introduction
3
you select the books. Click View Book to view the selected book or books in
Acrobat Reader. If you selected more than one book, all the selected books are
opened in Acrobat Reader.
To search all the books, type a word or word string in the Search field and
click Search. The books in which the word or word string appears are listed in
order of the most occurrences. Click a book to view it, and press Crtl+F to use
the Acrobat search function within the book.
Click Help for detailed information about using the Documentation Browser.
Related publications
This Installation Guide provides general information about your Remote
Supervisor Adapter II, including information about features, how to install and
configure your Remote Supervisor Adapter II, how to configure an ASM
interconnect network, and how to get help.
In addition to this Installation Guide, the following documentation is provided
in Portable Document Format (PDF) on the IBM Documentation CD that comes
with your Remote Supervisor Adapter II.
v IBM Remote Supervisor Adapter II User’s Guide
This publication describes the features and functions of the Remote
Supervisor Adapter II Web interface.
v Safety Information
This publication contains translated caution and danger statements. Each
caution and danger statement that appears in the documentation has a
number that you can use to locate the corresponding statement in your
language in the Safety Information book.
Notices and statements used in this book
The caution and danger statements that appear in this book are also in the
multilingual Safety Information book, which is on the IBM Documentation CD.
Each statement is numbered for reference to the corresponding statement in the
Safety Information book.
The following notices and statements are used in the documentation:
v Notes: These notices provide important tips, guidance, or advice.
v Important: These notices provide information or advice that might help you
avoid inconvenient or problem situations.
v Attention: These notices indicate potential damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in
which damage could occur.
4
Remote Supervisor Adapter II: Installation Guide
v Caution: These statements indicate situations that can be potentially
hazardous to you. A caution statement is placed just before the description
of a potentially hazardous procedure step or situation.
v Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
Unpacking and verifying components
The following sections list the items that come with the Remote Supervisor
Adapter II and describe the Remote Supervisor Adapter II components. You
must install the Remote Supervisor Adapter II in a peripheral component
interconnect (PCI) expansion slot.
Inventory checklist
The Remote Supervisor Adapter II option package contains the following
items.
Notes:
1. Not all items are required for all servers.
2. The illustrations in this document might differ slightly from your hardware.
v Remote Supervisor Adapter II
v Power-supply adapter
v Power cord
Chapter 1. Introduction
5
v 20-pin ribbon cable
v Mini-USB cable
v Universal power cord
v Advanced System Management (ASM) breakout cable
v RS-485 terminator plugs (comes with two)
v IBM Documentation CD
This CD contains the Remote Supervisor Adapter II documentation and the
Documentation Browser.
You might need the following items that are not provided with the Remote
Supervisor Adapter II option package:
v Category 3 or Category 5 cable to connect the Remote Supervisor Adapter II
to your LAN
v Category 3 or Category 5 cable to connect the Remote Supervisor Adapter II
to an ASM interconnect network
v Serial RS-232 cable to connect a modem to the Advanced System
Management (ASM) breakout cable
6
Remote Supervisor Adapter II: Installation Guide
Remote Supervisor Adapter II components
The following illustration shows the Remote Supervisor Adapter II and the
locations of the connectors and components.
Lithium battery
System-management
connector
Adapter activity LED
Power LED
ASM connector
External power
supply connector
Ethernet
connector
(RJ-45)
Video connector
Reset button (recessed)
Mini-USB connector
Adapter activity LED
The amber adapter activity LED indicates the status of the Remote
Supervisor Adapter II. When the LED is flashing, the Remote
Supervisor Adapter II is functioning normally. When the LED is lit
continuously, there is a problem with the Remote Supervisor Adapter
II. When the LED is off, the Remote Supervisor Adapter II is not
functioning.
Note: Your Remote Supervisor Adapter II might have an amber Error
LED and not an Adapter activity LED. The function of these
LEDs is the same, except the Error LED does not flash to
indicate the adapter is functioning normally. For more
information, see the online help in the Remote Supervisor
Adapter II Web interface.
Power LED
The green power LED indicates the status of the power connection.
The power LED is lit when one or both of the following situations
occur:
v The Remote Supervisor Adapter II is receiving power from the
server in which it is installed.
v The external power-supply adapter is connected to the Remote
Supervisor Adapter II and to a properly grounded electrical outlet.
ASM connector
Connect the ASM breakout cable to the ASM connector to enable
system management through the serial connector (dial-out capability
only) and through the ASM RS-485 connectors.
Chapter 1. Introduction
7
External power-supply connector
Connect the power-supply adapter that comes with the Remote
Supervisor Adapter II to this connector. Using the power-supply
adapter is optional. It provides power to the Remote Supervisor
Adapter II, independent of the server power supply.
Ethernet connector (RJ-45)
Connect a Category 3 (10 Mbps) or Category 5 (100 Mbps) Ethernet
cable to this connector to enable a LAN connection. The Ethernet
connector LEDs on the Remote Supervisor Adapter II are described in
“Cabling the Ethernet LAN connector” on page 12.
Video connector
Connect the server monitor to this connector.
Mini-USB connector
Connect one end of the mini-USB cable to the mini-USB connector on
the Remote Supervisor Adapter II and the other end of the mini-USB
cable to the server USB connector.
Reset button
Insert and press the open end of a paper clip (or a similar device) into
the hole of the recessed Reset button to manually reset the Remote
Supervisor Adapter II.
Lithium battery
The lithium battery provides backup for the Remote Supervisor
Adapter II real-time clock.
System-management connector
Connect the 20-pin ribbon cable that comes with the Remote
Supervisor Adapter II to the system-management connector on the
Remote Supervisor Adapter II and to the Remote Supervisor Adapter
connector (sometimes referred to as system-management connector)
on the system board in your server.
8
Remote Supervisor Adapter II: Installation Guide
Chapter 2. Installing and cabling the Remote Supervisor
Adapter II
This chapter describes how to install and cable the Remote Supervisor Adapter
II in supported xSeries servers and how to download software and firmware
files from the IBM Support Web site. (See Table 1 on page 10 for a list of
supported xSeries servers.)
Before you begin
Before you begin installing the Remote Supervisor Adapter II in your server,
read the following information:
v Read the safety information beginning on page v and the guidelines in
“Handling static-sensitive devices”. This information will help you work
safely with your server and options.
v Verify and complete the installation prerequisites. See “Installation
prerequisites” on page 1.
v Unpack and verify the components. See “Unpacking and verifying
components” on page 5.
Handling static-sensitive devices
Attention: Static electricity can damage electronic devices, including your
server. To avoid damage, keep static-sensitive devices in their static-protective
packages until you are ready to install them.
To reduce the possibility of damage from electrostatic discharge, observe the
following precautions:
v Limit your movement. Movement can cause static electricity to build up
around you.
v Handle the device carefully, holding it by its edges or its frame.
v Do not touch solder joints, pins, or exposed circuitry.
v Do not leave the device where others can handle and damage it.
v While the device is still in its static-protective package, touch it to an
unpainted metal part of the server for at least 2 seconds. This drains static
electricity from the package and from your body.
v Remove the device from its package and install it directly into the server
without setting down the device. If it is necessary to set down the device,
place it back into its static-protective package. Do not place the device on
your server cover or on a metal surface.
v Take additional care when handling devices during cold weather. Heating
reduces indoor humidity and increases static electricity.
© Copyright IBM Corp. 2003
9
Installing the adapter
Complete the following steps to install the Remote Supervisor Adapter II in an
xSeries server:
1. Turn off the server and attached devices, and disconnect all power cords
and external cables.
2. Remove the server from the rack cabinet (if applicable).
3. Remove the server cover. For instructions, see the documentation that
comes with your server.
4. Using Table 1, determine which expansion slot you will use for the
Remote Supervisor Adapter II.
Table 1. Remote Supervisor Adapter II required PCI slot
Server1
Required PCI slot
xSeries 235 Type 8671
1
xSeries 255 Type 8685
1
xSeries 345 Type 8670
5
1
For installation information for supported xSeries servers not listed in this table, see
the documentation that comes with your server.
Attention: Expansion-slot covers must be installed on all vacant slots.
This maintains the electronic emission characteristics of the server and
ensures proper cooling of server components.
5. Remove the expansion-slot cover. Store it in a safe place for future use.
Attention: Avoid touching the components and gold-edge connectors on
the adapter.
6. Remove the adapter from the static-protective package.
7. Complete the following steps to install the adapter. For more information,
see the Option Installation Guide that comes with your server.
a. Carefully grasp the adapter by its top edge or upper corners, and align
it with PCI slot on the system board.
Attention: When you install the adapter in the server, be sure that it
is completely and correctly seated in the system-board connector
before you apply power. Incomplete insertion might cause damage to
the system board or the adapter.
b. Press the adapter firmly into the PCI slot.
8. Connect the 20-pin ribbon cable according to the procedure in
“Connecting the 20-pin ribbon cable” on page 11. Then, return to step 9.
9. Replace the server cover.
10. Connect the mini-USB cable to the mini-USB connector on the Remote
Supervisor Adapter II and to the USB connector on the server.
10
Remote Supervisor Adapter II: Installation Guide
11. Install the server in the rack cabinet (if applicable).
12. Connect the external cables and power cords that you disconnected in
step 1 on page 10.
13. Connect the Ethernet cable to the Ethernet connector on the Remote
Supervisor Adapter II. For more information, see “Cabling the Ethernet
LAN connector” on page 12; then, return to step 14.
14. Connect the video cable of your video device to the video connector on
the Remote Supervisor Adapter II. If the video device is already connected
to the server, remove the video cable from the server and connect it to the
video connector on the Remote Supervisor Adapter II.
15. If you want redundant power, which gives you access to the Remote
Supervisor Adapter II event log when the main server power source is
unavailable, connect the external power-supply adapter that comes with
the Remote Supervisor Adapter II. For information about connecting the
power-supply adapter, see “Connecting the external power-supply
adapter” on page 13. Then, return to step 16.
16. If you want to connect the Remote Supervisor Adapter II to a modem or
to an ASM interconnect network, connect the ASM breakout cable to the
ASM connector on the Remote Supervisor Adapter II. For more
information, see “Connecting the ASM breakout cable” on page 15.
Note: Connecting a modem to the Remote Supervisor Adapter II provides
dial-out support only.
17. Go to “Obtaining Remote Supervisor Adapter II software and firmware”
on page 16.
Connecting the 20-pin ribbon cable
The 20-pin ribbon cable connects the Remote Supervisor Adapter II to the
server system board or riser card and is required for power and data transfer.
Complete the following steps to connect the 20-pin ribbon cable from the
Remote Supervisor Adapter II to the server system board or riser card.
Attention: You can damage the system-management connector on the Remote
Supervisor Adapter II if the 20-pin ribbon cable is not properly connected to it.
When you connect the ribbon cable to the Remote Supervisor Adapter II, be
sure that the contrasting color stripe on the ribbon cable is closest to the
adapter edge that has the PCI connector (gold edge connectors).
1. Connect one end of the 20-pin ribbon cable to the system-management
connector on the Remote Supervisor Adapter II. The 20-pin ribbon cable
connector ends are keyed for proper installation.
Chapter 2. Installing and cabling the Remote Supervisor Adapter II
11
Contrasting
color stripe
Attention: Route cables so that they do not block the flow of air from the
fans.
2. Connect the other end of the 20-pin ribbon cable to the Remote Supervisor
Adapter connector (sometimes referred to as the system-management
connector) on the system board or riser card. For the connector location on
your server system board, see Table 2 or the documentation that comes
with your server.
Table 2. System board connector locations for 20-pin ribbon cable
Server1
System board connector location for
the 20-pin ribbon cable
xSeries 235 Type 8671
J27
xSeries 255 Type 8685
J16
xSeries 345 Type 8670
J2
1
For system board connector locations for supported xSeries servers not listed in this
table, see the documentation that comes with your server.
3. Return to step 9 on page 10.
Cabling the Ethernet LAN connector
You can manage your server remotely through the Remote Supervisor Adapter
II using the Web-based user interface.
Note: To remotely monitor a server through the Remote Supervisor Adapter II
Web interface, you must connect a Category 3 or Category 5 Ethernet
cable from your LAN to the Ethernet connector on the Remote
Supervisor Adapter II. This connection is not the LAN connection for
the server. To connect the server itself to your Ethernet network, you
will need to connect a second Category 3 or Category 5 Ethernet cable
from your network to the Ethernet connector on the server.
12
Remote Supervisor Adapter II: Installation Guide
Complete the following steps to connect the Remote Supervisor Adapter II to
your network using an Ethernet cable:
1. Connect one end of a Category 3 or Category 5 Ethernet cable to the
Ethernet connector on the Remote Supervisor Adapter II. Connect the other
end of the Ethernet cable to your network.
2. Check the Remote Supervisor Adapter II Ethernet LEDs and power and
adapter activity LEDs. The location of the LEDs is shown in the following
illustration. Then, continue with step 14 on page 11.
Adapter activity LED
Power LED
Ethernet link LED
Ethernet activity LED
Ethernet link LED
The green Ethernet link LED is lit when the Ethernet cable is
connected properly.
Ethernet activity LED
The green Ethernet activity LED is flashing when there is Ethernet
activity.
Connecting the external power-supply adapter
Connecting the power-supply adapter to the Remote Supervisor Adapter II is
optional and provides access to the Remote Supervisor Adapter II event log
when the main server power source is unavailable. After you connect the
power-supply adapter to the Remote Supervisor Adapter II, you can use the
power cord to connect the power-supply adapter to a properly grounded
electrical outlet. You can use the universal power cord that comes with the
Chapter 2. Installing and cabling the Remote Supervisor Adapter II
13
Remote Supervisor Adapter II to connect the power-supply adapter to a power
distribution unit (PDU) or to an uninterruptible power supply.
Complete the following steps to connect the power-supply adapter and power
cord to your server:
1. If the server is running, shut down the operating system and turn off the
server.
2. Disconnect the power cords from the server.
3. Connect the power-supply adapter cable to the external power-supply
connector on the Remote Supervisor Adapter II.
The following illustration shows the location of the power-supply connector
on a Remote Supervisor Adapter II installed in a tower-model server.
Remote Supervisor Adapter
external power-supply
connector
Power-supply adapter cable
Power-supply adapter
Power cord
14
Remote Supervisor Adapter II: Installation Guide
The following illustration shows the location of the power-supply connector
on a Remote Supervisor Adapter II installed in a rack-mounted server.
Remote Supervisor Adapter
external power-supply
connector
Power-supply
adapter cable
Power-supply adapter
Power cord
4. Connect one end of the power cord to the connector on the power-supply
adapter.
5. Connect the other end of the power cord to a properly grounded electrical
outlet.
Note: You can connect one end of the universal power cord to the
power-supply adapter; then, connect the other end to a power
distribution unit (PDU) or to an uninterruptible power supply.
6. Check that the Remote Supervisor Adapter II power LED is lit, to verify
that there is power to the Remote Supervisor Adapter II. For the location of
the power LED, see the illustration in “Cabling the Ethernet LAN
connector” on page 12.
7. Connect the power cords to the server and turn on the server.
8. Return to step 16 on page 11.
Connecting the ASM breakout cable
The ASM breakout cable connects the Remote Supervisor Adapter II to the
ASM interconnect network through the ASM RS-485 connectors or to a modem
through the serial connector. The ASM breakout cable comes with the Remote
Supervisor Adapter II.
Chapter 2. Installing and cabling the Remote Supervisor Adapter II
15
Note: Connecting a modem to the Remote Supervisor Adapter II provides
dial-out support only.
The following illustration shows how to connect the ASM breakout cable to the
ASM connector on a Remote Supervisor Adapter II installed in a tower model
server.
Advanced System Management
breakout cable
ASM RS-485 connectors
Serial connector
To connect the Remote Supervisor Adapter II to an ASM interconnect network,
connect a Category 3 or Category 5 cable to one of the ASM RS-485 connectors
on the ASM breakout cable. For more information, see Chapter 3, “Using the
ASM interconnect network”, on page 21.
To connect the Remote Supervisor Adapter II to a modem, connect the modem
to the serial cable connector on the ASM breakout cable.
Continue with “Obtaining Remote Supervisor Adapter II software and
firmware”.
Obtaining Remote Supervisor Adapter II software and
firmware
Before you can continue the installation and configuration of the Remote
Supervisor Adapter II, you must download software and firmware from the
IBM Support Web site. This section describes how to download the files from
the Web site. Which files you need to download depends on your server type
and operating system.
Note: Changes are made periodically to the IBM Support Web site to provide
timely customer information and better navigation. The search methods
in the following procedures are suggestions. You might need to modify
the search process depending on the Web page design.
16
Remote Supervisor Adapter II: Installation Guide
For Microsoft Windows 2000
If the server in which the Remote Supervisor Adapter II is installed is running
the Microsoft Windows 2000 operating system, you will need to download one
file, which contains the following software and firmware:
v Software and firmware installation instructions
v Video adapter basic input/output system (BIOS) update
v ERserver xSeries BIOS update with support for the Remote Supervisor
Adapter II
v Diagnostics code update
v Remote Supervisor Adapter II device drivers
v Remote Supervisor Adapter II firmware code update
v Integrated system management processor (ISMP) update
v Video device driver
v Advanced Settings Utility program
The software and firmware files that you need are contained in one system
service package for Windows installation kit. Complete the following steps to
locate and download the package file.
1. Go to http://www.ibm.com/pc/support/.
2. In the left navigation pane, click Search PC support.
3. In the “Search PC support” window, under Additional search options, in
the Restrict to this document type field, select Downloads and drivers.
4. In the Restrict to this brand field, select Servers.
5. Wait for the page to automatically refresh; then, in the Restrict to this
family field, select your server model.
6. Wait for the page to automatically refresh; then, in the Enter search terms
field, type "system service package". (Do not use the Search field.)
7. Click Search.
8. Select the system service package that corresponds to the server model
and the operating system that is running on the server in which the
Remote Supervisor Adapter II is installed. The file you download will be
in *.exe format.
9. Click the file link to download the system service package to d:\ibmssp,
where d is the hard disk drive letter. (Create the directory if necessary.)
10. Browse the d:\ibmssp directory and double click the *.exe file to extract
the packaged files. Extract the files into the d:\ibmssp directory.
11. See the readme.txt file that is extracted into the d:\ibmssp directory for a
list of the file names and their descriptions.
Chapter 2. Installing and cabling the Remote Supervisor Adapter II
17
12. To ensure correct software installation, follow the detailed installation
instructions in Remote Supervisor Adapter II Installation Instructions for
Windows Users, which is in Portable Document Format (PDF) in the
d:\ibmssp directory.
Note: If you do not have Adobe Acrobat Reader installed on the
computer or server on which you unpacked the downloaded files,
it is available on the IBM Documentation CD that comes with the
Remote Supervisor Adapter II option package.
For SuSE Linux and Red Hat Linux
If the server in which the Remote Supervisor Adapter II is installed is running
the Red Hat Linux or SuSE Linux operating system, you will need to
download one file, which contains the following software and firmware:
v Software and firmware installation instructions
v Video adapter basic input/output system (BIOS) update
v ERserver xSeries™ BIOS update with support for the Remote Supervisor
Adapter II
v Diagnostics code update
v Remote Supervisor Adapter II device drivers
v Remote Supervisor Adapter II firmware code update
v Advanced Settings Utility program
The software and firmware files that you need are contained in one system
service package for Linux installation kit. Complete the following steps to
locate and download the package file:
1. Go to http://www.ibm.com/pc/support/.
2. In the left navigation pane, click Search PC support.
3. In the “Search PC support” window, under Additional search options, in
the Restrict to this document type field, select Downloads and drivers.
4. In the Restrict to this brand field, select Servers.
5. Wait for the page to automatically refresh; then, in the Restrict to this
family field, select your server model.
6. Wait for the page to automatically refresh; then, in the Enter search terms
field, type "system service package". (Do not use the Search field.)
7. Click Search.
8. Select the system service package that corresponds to the server model
and the operating system that is running on the server in which the
Remote Supervisor Adapter II is installed. The file you download will be
in *.tgz format.
9. Click the file link to download the system service package.
18
Remote Supervisor Adapter II: Installation Guide
10. From a command-line prompt, type "tar -xvfz filename.tgz", where
filename is the name of the file you downloaded. This command will create
a directory named ibmssp and extract the files to it.
11. See the readme.txt file that is extracted into the ibmssp directory for a list
of the file names and their descriptions.
12. To ensure correct software installation, follow the detailed installation
instructions in Remote Supervisor Adapter II Installation Instructions for Linux
Users, which is in Portable Document Format (PDF) in the ibmssp
directory.
Completing the installation
Complete the following steps to finish the installation of the Remote
Supervisor Adapter II:
1. If you plan to configure Simple Network Management Protocol (SNMP)
traps on the Remote Supervisor Adapter II, install and compile the
management information base (MIB) on your SNMP manager. The MIB
supports SNMP traps. The MIB is available on the IBM Support Web site.
For more information, see “Obtaining Remote Supervisor Adapter II
software and firmware” on page 16.
2. If you did not restart the server after installing the Remote Supervisor
Adapter II device drivers, restart the server now.
3. See the IBM Remote Supervisor Adapter II User’s Guide for detailed
instructions for completing the configuration of the Remote Supervisor
Adapter II, including the following features:
v Defining the login IDs and passwords
v Selecting the events that will receive alert notification
v Monitoring remote server status using the Remote Supervisor Adapter II
Web interface
v Controlling the server remotely
v Virtually attaching a remote diskette drive, CD-ROM drive, or disk
image to the server
If you want to set up an ASM interconnect network and have not already done
so, go to Chapter 3, “Using the ASM interconnect network”, on page 21. If you
do not want to set up an ASM interconnect network, your installation is now
completed.
Chapter 2. Installing and cabling the Remote Supervisor Adapter II
19
20
Remote Supervisor Adapter II: Installation Guide
Chapter 3. Using the ASM interconnect network
This chapter includes information about how to configure and connect your
server to function within an Advanced System Management (ASM)
interconnect network.
Overview
You can connect service processors together to form an Advanced System
Management (ASM) interconnect network. Service processors are Remote
Supervisor Adapter IIs, Remote Supervisor Adapters, ASM processors, ASM
PCI adapters, and integrated system management processors (ISMPs).
An ASM interconnect network provides two levels of functionality. First, the
ASM interconnect network enables you to control and to configure settings for
the servers in which other service processors are located. Second, the ASM
interconnect network enables other service processors to use the resources
(Ethernet or modem) of other Remote Supervisor Adapters IIs, Remote
Supervisor Adapters, ASM processors (modems only), and ASM PCI adapters
in the ASM interconnect network for sending alerts. This interconnect network
is used when a service processor cannot send an alert and must forward the
information to another service processor to send the alert.
Planning and cabling your ASM interconnect network
To support the most recent ASM features, a Remote Supervisor Adapter II
must be the main gateway to your ASM interconnect network if the network
also includes servers with Remote Supervisor Adapters, ASM PCI adapters,
ASM processors, or ISMPs. The Remote Supervisor Adapter II forwards the
ASM information generated by the servers attached to the ASM interconnect
network to other servers on your Ethernet network or that are attached
through a modem. The connected ASM processors, ASM PCI Adapters, and
ISMPs are managed through the user interface and Web browser access of the
Remote Supervisor Adapter II.
Before cabling the ASM interconnect network, review the following
information:
v You must connect an ASM breakout cable to the Remote Supervisor Adapter
II.
v You must connect an ASM interconnect module to the Remote Supervisor
Adapter.
v The cables in an ASM interconnect network are hot-swappable.
© Copyright IBM Corp. 2003
21
v Make sure that the firmware for the Remote Supervisor Adapter II, Remote
Supervisor Adapter, ASM processor, ASM PCI adapter, and ISMP is at the
latest level.
v The servers in an ASM interconnect network are referred to by their
assigned names, not by their positions in the rack cabinet.
An ASM interconnect network can have up to 24 RS-485 connections,
depending on the configuration. The connections can include Remote
Supervisor Adapter IIs, Remote Supervisor Adapters, ASM processors, ASM
PCI adapters, and ISMPs. Use the following information to determine the
number of servers and connections that you can have on your ASM
interconnect network:
v Each Remote Supervisor Adapter II, Remote Supervisor Adapter, ASM
processor, ASM PCI adapter, and ISMP in a server that is connected to the
network uses one connection. For example, if a server that is connected to
the network has a Remote Supervisor Adapter and an integrated ASM
processor, the server uses two connections on the network.
v The network must include at least one server with a Remote Supervisor
Adapter II or Remote Supervisor Adapter (either installed as an option or
preinstalled in the server).
v On an ASM interconnect network, one ASM processor or one ASM PCI
adapter can communicate with 11 RS-485 connections. These connections
must be to ASM processors, ASM PCI adapters, Remote Supervisor
Adapters, or Remote Supervisor Adapter IIs. The ASM processor and ASM
PCI adapter cannot communicate with ISMPs.
v If your existing ASM interconnect network has 12 RS-485 connections that
include only ASM processors, ASM PCI adapters, and at least one Remote
Supervisor Adapter or Remote Supervisor Adapter II, you can also add up
to 12 ISMP-based servers to this same network. The Remote Supervisor
Adapter on this network will communicate with all 23 RS-485 connections;
however, an ASM processor or ASM PCI adapter on this network will
communicate with only the 11 non-ISMP RS-485 connections. The ASM
processor and ASM PCI adapter will not recognize the ISMPs, but the ISMPs
can be on the same ASM interconnect network.
v Make sure that the ASM interconnect network is set up as a bus, not as a
ring. You must connect the servers to the ASM interconnect network in a
series, with terminated beginning and end points. Be sure to use the RS-485
terminator plugs. For more information, see “Using the RS-485 terminator
plugs on interconnected servers” on page 23.
v Make sure that the total combined length of all Ethernet cables connecting
the servers in the ASM interconnect network does not exceed 91 m (300 ft).
22
Remote Supervisor Adapter II: Installation Guide
Using the RS-485 terminator plugs on interconnected
servers
The Remote Supervisor Adapter II comes with two RS-485 terminator plugs. To
ensure successful RS-485 communication on your ASM interconnect network,
you must install a terminator plug in the open connector at each end of the
RS-485 bus. The illustrations in “ASM interconnect network configuration
examples” on page 25 can help you determine where to put the RS-485
terminator plugs on your ASM interconnect network.
Considerations when configuring xSeries 232 and xSeries
342 servers
You can connect xSeries 232 and xSeries 342 servers to an ASM interconnect
network using the integrated system management processor (ISMP) connectors
located on the back of those servers. If the ISMP firmware level is revision 6 or
8, you must update the ISMP firmware. Go to
http://www.ibm.com/pc/support/ to obtain the latest ISMP firmware and
update instructions.
Attention:
1. If your server BIOS code level is earlier than revision 1.02, you must
update your server BIOS code before you update the ISMP firmware. BIOS
update diskettes and update instructions are available from the IBM
Support Web site.
2. Make sure that no servers or devices are connected to the server ISMP
connectors when you update the ISMP firmware if its level is revision 6 or
8. You cannot update the firmware while devices are connected to the ISMP
connectors.
You must connect at least one Remote Supervisor Adapter to the ASM
interconnect network to support the connection of xSeries 232 and xSeries 342
servers using their ISMP connectors. If your Remote Supervisor Adapter
firmware level is earlier than revision 17, you must update the Remote
Supervisor Adapter firmware. Go to http://www.ibm.com/pc/support/ to
obtain the latest Remote Supervisor Adapter II firmware and update
instructions.
Forwarding alerts
Remote Supervisor Adapters, ASM PCI adapters, ASM processors, and ISMPs
that are connected to an ASM interconnect network share resources and
system-management information. This section provides information about how
alerts are forwarded in the ASM interconnect network.
Chapter 3. Using the ASM interconnect network
23
During normal operation, each Remote Supervisor Adapter, ASM processor,
ASM PCI adapter, and ISMP on the ASM interconnect network communicates
with the other processors and adapters on the network. Processors or adapters
that have a modem or Ethernet connection notify the other processors and
adapters that these communication resources are available for use by other
servers on the ASM interconnect network. These resources are then used as
ASM interconnect network resources, enabling Remote Supervisor Adapters,
ASM processors, ASM PCI adapters, and ISMPs on the ASM interconnect
network to send alerts using a modem or the network, even if they do not
have a modem or network connection physically attached.
Note: ISMPs can use the communication resources of a Remote Supervisor
Adapter or Remote Supervisor Adapter II only.
When alerts are generated, they are forwarded to the Remote Supervisor
Adapter II, Remote Supervisor Adapter, ASM processor, or ASM PCI adapter
on the ASM interconnect network that has the communication resources to
forward the alert. If no system on the ASM interconnect network meets the
requirements, the alert is set for transmission if the connection type is
configured or becomes available later.
If multiple modems or network connections exist in the ASM interconnect
network, you cannot specify which system will receive an alert or which will
use its modem or network connection to forward the alert. If an alert is
forwarded to a Remote Supervisor Adapter II, Remote Supervisor Adapter,
ASM processor, or ASM PCI adapter that is unable to deliver the alert (for
example, the modem it is configured to use has failed or the network cannot
resolve the destination IP address), the processor or adapter attempts to
forward the alert to another system on the ASM interconnect network that has
the communication resources to forward the alert.
Alerts are typically sent only once (per connection type), but an alert is
forwarded to another interconnect device if the resources exist on other
interconnect devices in the network. For example, on a three-ASM-processor
network where ASM processor 1 generates a modem alert but does not have a
modem and the two other ASM servers with ASM processors have modems
connected to them, the following situation might occur:
If ASM processor 1 generates an alert and the modem is disconnected from
ASM processor 2 within 45 seconds before ASM processor 1 generates the alert,
ASM processor 1 forwards the alert to ASM processor 2, having previously
determined that ASM processor 2 had an available modem (which is now no
longer available). When ASM processor 2 receives the forwarded alert,
knowing its modem is not available, it determines that a modem is attached to
ASM processor 3 and forwards the alert to ASM processor 3. Therefore,
depending upon the time frame (45 seconds) within which a resource (modem)
24
Remote Supervisor Adapter II: Installation Guide
fails, the alert might be forwarded multiple times until a device on the
interconnect network can send the alert.
ASM interconnect network configuration examples
The illustrations in this section show sample ASM interconnect network
configurations.
In the following example, there are three xSeries 345 servers connected on an
ASM interconnect network.
RS-485 terminator plug
RS-485-A
(ISMP)
RS 485-B
(ISMP)
xSeries
345
servers
ASM breakout cable
RS-485-A
(ISMP)
RS 485-B
(ISMP)
RS-485 terminator
plug
RS 485-A
(ISMP)
ASM connector
on Remote Supervisor
Adapter II
RS 485-B
(ISMP)
Chapter 3. Using the ASM interconnect network
25
In the following example, an Ethernet cable connects the remote system
management administrator’s system to the Remote Supervisor Adapter II that
is installed in an xSeries 235 server. In this case, the xSeries 235 server uses the
LAN connection to forward system-management data generated by the other
servers in the ASM interconnect network to the remote system-management
administrator.
Remote systemmanagement
administrator system
Remote
Supervisor
Adapter
Ethernet
xSeries 220
xSeries 235
P- P
Remote
Supervisor
Adapter II
xSeries 235
ASM breakout
cable
RS-485
terminator
plug
26
Remote Supervisor Adapter II: Installation Guide
ASM
Interconnect
module
In the following example, a Remote Supervisor Adapter is installed in an
xSeries 235 server and creates an interconnect network with the xSeries 235
server and the xSeries 350 servers. A modem is connected to the serial
connector of the Remote Supervisor Adapter II (on one end of the ASM
breakout cable), a modem is connected to the ASM PCI adapter in the server
connected to the end of the ASM interconnect network, and a modem is
connected to the remote system-management administrator’s system.
Note: For information about connecting a modem to the serial port on an
xSeries 350 server, see the documentation that comes with the server.
Modem
Remote system
management
administrator's system
Dial-out
only
Modem
Modem
xSeries 350
xSeries 235
xSeries 350
xSeries 350
Serial
connector
RS-485
terminator
plug
Chapter 3. Using the ASM interconnect network
27
28
Remote Supervisor Adapter II: Installation Guide
Appendix A. Getting help and technical assistance
If you need help, service, or technical assistance or just want more information
about IBM products, you will find a wide variety of sources available from
IBM to assist you. This appendix contains information about where to go for
additional information about IBM and IBM products, what to do if you
experience a problem with your xSeries or IntelliStation® system, and whom to
call for service, if it is necessary.
Before you call
Before you call, make sure that you have taken these steps to try to solve the
problem yourself:
v Check all cables to make sure that they are connected.
v Check the power switches to make sure that the system is turned on.
v Use the troubleshooting information in your system documentation, and use
the diagnostic tools that come with your system.
v Go to the IBM Support Web site at http://www.ibm.com/pc/support/ to
check for technical information, hints, tips, and new device drivers.
v Use an IBM discussion forum on the IBM Web site to ask questions.
You can solve many problems without outside assistance by following the
troubleshooting procedures that IBM provides in the online help or in the
publications that are provided with your system and software. The information
that comes with your system also describes the diagnostic tests that you can
perform. Most xSeries and IntelliStation systems, operating systems, and
programs come with information that contains troubleshooting procedures and
explanations of error messages and error codes. If you suspect a software
problem, see the information for the operating system or program.
Using the documentation
Information about your IBM xSeries or IntelliStation system and preinstalled
software, if any, is available in the documentation that comes with your
system. That documentation includes printed books, online books, readme files,
and help files. See the troubleshooting information in your system
documentation for instructions for using the diagnostic programs. The
troubleshooting information or the diagnostic programs might tell you that you
need additional or updated device drivers or other software. IBM maintains
pages on the World Wide Web where you can get the latest technical
information and download device drivers and updates. To access these pages,
go to http://www.ibm.com/pc/support/ and follow the instructions. Also,
© Copyright IBM Corp. 2003
29
you can order publications through the IBM Publications Ordering System at
http://www.elink.ibmlink.ibm.com/public/applications/publications/
cgibin/pbi.cgi.
Getting help and information from the World Wide Web
On the World Wide Web, the IBM Web site has up-to-date information about
IBM xSeries and IntelliStation products, services, and support. The address for
IBM xSeries information is http://www.ibm.com/eserver/xseries/. The
address for IBM IntelliStation information is
http://www.ibm.com/pc/intellistation/.
You can find service information for your IBM products, including supported
options, at http://www.ibm.com/pc/support/.
Software service and support
Through IBM Support Line, you can get telephone assistance, for a fee, with
usage, configuration, and software problems with xSeries servers, IntelliStation
workstations, and appliances. For information about which products are
supported by Support Line in your country or region, go to
http://www.ibm.com/services/sl/products/.
For more information about Support Line and other IBM services, go to
http://www.ibm.com/services/, or go to http://www.ibm.com/planetwide/
for support telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV
(1-800-426-7378).
Hardware service and support
You can receive hardware service through IBM Integrated Technology Services
or through your IBM reseller, if your reseller is authorized by IBM to provide
warranty service. Go to http://www.ibm.com/planetwide/ for support
telephone numbers, or in the U.S. and Canada, call 1-800-IBM-SERV
(1-800-426-7378).
In the U.S. and Canada, hardware service and support is available 24 hours a
day, 7 days a week. In the U.K., these services are available Monday through
Friday, from 9 a.m. to 6 p.m.
30
Remote Supervisor Adapter II: Installation Guide
Appendix B. IBM Statement of Limited Warranty
Z125-4753-07 11/2002
Part 1 - General Terms
Part 1 - General Terms
This Statement of Limited Warranty includes Part 1 - General Terms, Part 2 Country-unique Terms, and Part 3 - Warranty Information. The terms of Part 2
replace or modify those of Part 1. The warranties provided by IBM in this Statement
of Limited Warranty apply only to Machines you purchase for your use, and not for
resale. The term “Machine” means an IBM machine, its features, conversions,
upgrades, elements, or accessories, or any combination of them. The term “Machine”
does not include any software programs, whether pre-loaded with the Machine,
installed subsequently or otherwise. Nothing in this Statement of Limited
Warranty affects any statutory rights of consumers that cannot be waived or
limited by contract.
What this Warranty Covers
IBM warrants that each Machine 1) is free from defects in materials and
workmanship and 2) conforms to IBM’s Official Published Specifications
(“Specifications”) which are available on request. The warranty period for the
Machine starts on the original Date of Installation and is specified in Part 3 Warranty Information. The date on your invoice or sales receipt is the Date of
Installation unless IBM or your reseller informs you otherwise. Many features,
conversions, or upgrades involve the removal of parts and their return to IBM.
A part that replaces a removed part will assume the warranty service status of
the removed part. Unless IBM specifies otherwise, these warranties apply only
in the country or region in which you purchased the Machine.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND
REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. SOME STATES OR JURISDICTIONS DO
NOT ALLOW THE EXCLUSION OF EXPRESS OR IMPLIED
WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO
THE WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT
PERIOD. SOME STATES OR JURISDICTIONS DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
What this Warranty Does not Cover
© Copyright IBM Corp. 2003
31
This warranty does not cover the following:
v any software programs, whether pre-loaded or shipped with the Machine, or
installed subsequently;
v failure resulting from misuse (including but not limited to use of any
Machine capacity or capability, other than that authorized by IBM in
writing), accident, modification, unsuitable physical or operating
environment, or improper maintenance by you;
v failure caused by a product for which IBM is not responsible; and
v any non-IBM products, including those that IBM may procure and provide
with or integrate into an IBM Machine at your request.
The warranty is voided by removal or alteration of identification labels on the
Machine or its parts.
IBM does not warrant uninterrupted or error-free operation of a Machine.
Any technical or other support provided for a Machine under warranty, such
as assistance via telephone with “how-to” questions and those regarding
Machine set-up and installation, is provided WITHOUT WARRANTIES OF
ANY KIND.
How to Obtain Warranty Service
If the Machine does not function as warranted during the warranty period,
contact IBM or your reseller to obtain warranty service. If you do not register
the Machine with IBM, you may be required to present proof of purchase as
evidence of your entitlement to warranty service.
What IBM Will Do to Correct Problems
When you call for service, you must follow the problem determination and
resolution procedures that IBM specifies. A technician will attempt to make an
initial diagnosis of your problem and help you resolve it over the telephone.
The type of warranty service applicable to your Machine is specified in Part 3 Warranty Information.
You are responsible for downloading and installing designated Machine Code
(microcode, basic input/output system code (called “BIOS”), utility programs,
device drivers, and diagnostics delivered with an IBM Machine) and other
software updates from an IBM Internet Web site or from other electronic
media, and following the instructions that IBM provides.
If your problem can be resolved with a Customer Replaceable Unit (“CRU”)
(e.g., keyboard, mouse, speaker, memory, hard disk drive and other easily
replaceable parts), IBM will ship these parts to you for replacement by you.
32
Remote Supervisor Adapter II: Installation Guide
If the Machine does not function as warranted during the warranty period and
your problem cannot be resolved over the telephone, through your application
of Machine Code or software updates, or with a CRU, IBM or your reseller, if
approved by IBM to provide warranty service, will either, at its discretion, 1)
repair it to make it function as warranted, or 2) replace it with one that is at
least functionally equivalent. If IBM is unable to do either, you may return the
Machine to your place of purchase and your money will be refunded.
IBM or your reseller will also manage and install selected engineering changes
that apply to the Machine.
Exchange of a Machine or Part
When the warranty service involves the exchange of a Machine or part, the
item IBM or your reseller replaces becomes its property and the replacement
becomes yours. You represent that all removed items are genuine and
unaltered. The replacement may not be new, but will be in good working order
and at least functionally equivalent to the item replaced. The replacement
assumes the warranty service status of the replaced item.
Your Additional Responsibilities
Before IBM or your reseller exchanges a Machine or part, you agree to remove
all features, parts, options, alterations, and attachments not under warranty
service.
You also agree to:
1. ensure that the Machine is free of any legal obligations or restrictions that
prevent its exchange;
2. obtain authorization from the owner to have IBM or your reseller service a
Machine that you do not own; and
3. where applicable, before service is provided:
a. follow the service request procedures that IBM or your reseller
provides;
b. backup or secure all programs, data, and funds contained in the
Machine;
c. provide IBM or your reseller with sufficient, free, and safe access to
your facilities to permit IBM to fulfill its obligations; and
d. inform IBM or your reseller of changes in the Machine’s location.
4. (a) ensure all information about identified or identifiable individuals
(Personal Data) is deleted from the Machine (to the extent technically
possible), (b) allow IBM, your reseller or an IBM supplier to process on
your behalf any remaining Personal Data as IBM or your reseller considers
necessary to fulfill its obligations under this Statement of Limited Warranty
(which may include shipping the Machine for such processing to other IBM
Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002
33
service locations around the world), and (c) ensure that such processing
complies with any laws applicable to such Personal Data.
Limitation of Liability
IBM is responsible for loss of, or damage to, your Machine only while it is 1)
in IBM’s possession or 2) in transit in those cases where IBM is responsible for
the transportation charges.
Neither IBM nor your reseller are responsible for any of your confidential,
proprietary or personal information contained in a Machine which you return
to IBM for any reason. You should remove all such information from the
Machine prior to its return.
Circumstances may arise where, because of a default on IBM’s part or other
liability, you are entitled to recover damages from IBM. In each such instance,
regardless of the basis on which you are entitled to claim damages from IBM
(including fundamental breach, negligence, misrepresentation, or other contract
or tort claim), except for any liability that cannot be waived or limited by
applicable laws, IBM is liable for no more than
1. damages for bodily injury (including death) and damage to real property
and tangible personal property; and
2. the amount of any other actual direct damages, up to the charges (if
recurring, 12 months’ charges apply) for the Machine that is subject of the
claim. For purposes of this item, the term “Machine” includes Machine
Code and Licensed Internal Code (“LIC”).
This limit also applies to IBM’s suppliers and your reseller. It is the maximum
for which IBM, its suppliers, and your reseller are collectively responsible.
UNDER NO CIRCUMSTANCES IS IBM, ITS SUPPLIERS OR RESELLERS
LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR
POSSIBILITY: 1) THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES
(OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2)
LOSS OF, OR DAMAGE TO, DATA; 3) SPECIAL, INCIDENTAL, OR
INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL
DAMAGES; OR 4) LOST PROFITS, BUSINESS REVENUE, GOODWILL OR
ANTICIPATED SAVINGS. SOME STATES OR JURISDICTIONS DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU. SOME STATES OR
JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT
APPLY TO YOU.
Governing Law
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Remote Supervisor Adapter II: Installation Guide
Both you and IBM consent to the application of the laws of the country in
which you acquired the Machine to govern, interpret, and enforce all of your
and IBM’s rights, duties, and obligations arising from, or relating in any
manner to, the subject matter of this Statement of Limited Warranty, without
regard to conflict of law principles.
THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU
MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO
STATE OR JURISDICTION TO JURISDICTION.
Jurisdiction
All of our rights, duties, and obligations are subject to the courts of the country
in which you acquired the Machine.
Part 2 - Country-unique Terms
AMERICAS
ARGENTINA
Governing Law: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the Ordinary Commercial Court of the city of Buenos Aires.
BRAZIL
Governing Law: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the court of Rio de Janeiro, RJ.
PERU
Limitation of Liability: The following is added at the end of this section:
In accordance with Article 1328 of the Peruvian Civil Code the limitations and
exclusions specified in this section will not apply to damages caused by IBM’s
willful misconduct (“dolo”) or gross negligence (“culpa inexcusable”).
NORTH AMERICA
How to Obtain Warranty Service: The following is added to this Section:
To obtain warranty service from IBM in Canada or the United States, call
1-800-IBM-SERV (426-7378).
Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002
35
CANADA
Limitation of Liability: The following replaces item 1 of this section:
1. damages for bodily injury (including death) or physical harm to real
property and tangible personal property caused by IBM’s negligence; and
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws in the Province of Ontario.
UNITED STATES
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws of the State of New York.
ASIA PACIFIC
AUSTRALIA
What this Warranty Covers: The following paragraph is added to this section:
The warranties specified in this Section are in addition to any rights you may
have under the Trade Practices Act 1974 or other similar legislation and are
only limited to the extent permitted by the applicable legislation.
Limitation of Liability: The following is added to this section:
Where IBM is in breach of a condition or warranty implied by the Trade
Practices Act 1974 or other similar legislation, IBM’s liability is limited to the
repair or replacement of the goods or the supply of equivalent goods. Where
that condition or warranty relates to right to sell, quiet possession or clear title,
or the goods are of a kind ordinarily acquired for personal, domestic or
household use or consumption, then none of the limitations in this paragraph
apply.
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws of the State or Territory.
CAMBODIA, LAOS, AND VIETNAM
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws of the State of New York, United States of America.
CAMBODIA, INDONESIA, LAOS, AND VIETNAM
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Remote Supervisor Adapter II: Installation Guide
Arbitration: The following is added under this heading:
Disputes arising out of or in connection with this Statement of Limited
Warranty shall be finally settled by arbitration which shall be held in
Singapore in accordance with the Arbitration Rules of Singapore International
Arbitration Center (“SIAC Rules”) then in effect. The arbitration award shall be
final and binding for the parties without appeal and shall be in writing and set
forth the findings of fact and the conclusions of law.
The number of arbitrators shall be three, with each side to the dispute being
entitled to appoint one arbitrator. The two arbitrators appointed by the parties
shall appoint a third arbitrator who shall act as chairman of the proceedings.
Vacancies in the post of chairman shall be filled by the president of the SIAC.
Other vacancies shall be filled by the respective nominating party. Proceedings
shall continue from the stage they were at when the vacancy occurred.
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30
days of the date the other party appoints its, the first appointed arbitrator shall
be the sole arbitrator, provided that the arbitrator was validly and properly
appointed.
All proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The English language version of this
Statement of Limited Warranty prevails over any other language version.
HONG KONG S.A.R. OF CHINA AND MACAU S.A.R. OF CHINA
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws of Hong Kong Special Administrative Region of China.
INDIA
Limitation of Liability: The following replaces items 1 and 2 of this section:
1. liability for bodily injury (including death) or damage to real property and
tangible personal property will be limited to that caused by IBM’s
negligence; and
2. as to any other actual damage arising in any situation involving
nonperformance by IBM pursuant to, or in any way related to the subject
of this Statement of Limited Warranty, the charge paid by you for the
individual Machine that is the subject of the claim. For purposes of this
item, the term “Machine” includes Machine Code and Licensed Internal
Code (“LIC”).
Arbitration: The following is added under this heading:
Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002
37
Disputes arising out of or in connection with this Statement of Limited
Warranty shall be finally settled by arbitration which shall be held in
Bangalore, India in accordance with the laws of India then in effect. The
arbitration award shall be final and binding for the parties without appeal and
shall be in writing and set forth the findings of fact and the conclusions of law.
The number of arbitrators shall be three, with each side to the dispute being
entitled to appoint one arbitrator. The two arbitrators appointed by the parties
shall appoint a third arbitrator who shall act as chairman of the proceedings.
Vacancies in the post of chairman shall be filled by the president of the Bar
Council of India. Other vacancies shall be filled by the respective nominating
party. Proceedings shall continue from the stage they were at when the
vacancy occurred.
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30
days of the date the other party appoints its, the first appointed arbitrator shall
be the sole arbitrator, provided that the arbitrator was validly and properly
appointed.
All proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The English language version of this
Statement of Limited Warranty prevails over any other language version.
JAPAN
Governing Law: The following sentence is added to this section:
Any doubts concerning this Statement of Limited Warranty will be initially
resolved between us in good faith and in accordance with the principle of
mutual trust.
MALAYSIA
Limitation of Liability: The word “SPECIAL” in item 3 of the fifth paragraph is
deleted.
NEW ZEALAND
What this Warranty Covers: The following paragraph is added to this section:
The warranties specified in this section are in addition to any rights you may
have under the Consumer Guarantees Act 1993 or other legislation which
cannot be excluded or limited. The Consumer Guarantees Act 1993 will not
apply in respect of any goods which IBM provides, if you require the goods
for the purposes of a business as defined in that Act.
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Remote Supervisor Adapter II: Installation Guide
Limitation of Liability: The following is added to this section:
Where Machines are not acquired for the purposes of a business as defined in
the Consumer Guarantees Act 1993, the limitations in this section are subject to
the limitations in that Act.
PEOPLE’S REPUBLIC OF CHINA (PRC)
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws of the State of New York, United States of America (except when local
law requires otherwise).
PHILIPPINES
Limitation of Liability: Item 3 in the fifth paragraph is replaced by the following:
SPECIAL (INCLUDING NOMINAL AND EXEMPLARY DAMAGES),
MORAL, INCIDENTAL, OR INDIRECT DAMAGES FOR ANY ECONOMIC
CONSEQUENTIAL DAMAGES; OR
Arbitration: The following is added under this heading:
Disputes arising out of or in connection with this Statement of Limited
Warranty shall be finally settled by arbitration which shall be held in Metro
Manila, Philippines in accordance with the laws of the Philippines then in
effect. The arbitration award shall be final and binding for the parties without
appeal and shall be in writing and set forth the findings of fact and the
conclusions of law.
The number of arbitrators shall be three, with each side to the dispute being
entitled to appoint one arbitrator. The two arbitrators appointed by the parties
shall appoint a third arbitrator who shall act as chairman of the proceedings.
Vacancies in the post of chairman shall be filled by the president of the
Philippine Dispute Resolution Center, Inc. Other vacancies shall be filled by the
respective nominating party. Proceedings shall continue from the stage they
were at when the vacancy occurred.
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30
days of the date the other party appoints its, the first appointed arbitrator shall
be the sole arbitrator, provided that the arbitrator was validly and properly
appointed.
All proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The English language version of this
Statement of Limited Warranty prevails over any other language version.
Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002
39
SINGAPORE
Limitation of Liability: The words “SPECIAL” and “ECONOMIC” in item 3 in
the fifth paragraph are deleted.
EUROPE, MIDDLE EAST, AFRICA (EMEA)
THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES:
The terms of this Statement of Limited Warranty apply to Machines purchased
from IBM or an IBM reseller.
Hot to Obtain Warranty Service: If you purchase a Machine in Austria,
Belgium, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece,
Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco,
Netherlands, Norway, Portugal, Spain, San Marino, Sweden, Switzerland,
United Kingdom or Vatican State, you may obtain warranty service for that
Machine in any of those countries from either (1) an IBM reseller approved to
perform warranty service or (2) from IBM, provided the Machine has been
announced and made available by IBM in the country in which you wish to
obtain service. If you purchased a Personal Computer Machine in Albania,
Armenia, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic,
Georgia, Hungary, Kazakhstan, Kyrgyzstan, Federal Republic of Yugoslavia,
Former Yugoslav Republic of Macedonia (FYROM), Moldova, Poland,
Romania, Russia, Slovak Republic, Slovenia, or Ukraine, you may obtain
warranty service for that Machine in any of those countries from either (1) an
IBM reseller approved to perform warranty service or (2) from IBM.
If you purchase a Machine in a Middle Eastern or African country, you may
obtain warranty service for that Machine from the IBM entity within the
country of purchase, if that IBM entity provides warranty service in that
country, or from an IBM reseller, approved by IBM to perform warranty service
on that Machine in that country. Warranty service in Africa is available within
50 kilometers of an IBM approved service provider. You are responsible for
transportation costs for Machines located outside 50 kilometers of an IBM
approved service provider.
Add the following paragraph in Western Europe (Austria, Belgium, Cyprus,
Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Liechtenstein,
Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain, San Marino, Sweden,
Switzerland, United Kingdom, Vatican State):
The warranty for Machines acquired in Western Europe shall be valid and
applicable in all Western Europe countries provided the Machines have been
announced and made available in such countries.
Governing Law:
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Remote Supervisor Adapter II: Installation Guide
The phrase “the laws of the country in which you acquired the Machine” is replaced
by:
1) “the laws of Austria” in Albania, Armenia, Azerbaijan, Belarus,
Bosnia-Herzegovina, Bulgaria, Croatia, Georgia, Hungary, Kazakhstan,
Kyrgyzstan, FYR Macedonia, Moldova, Poland, Romania, Russia, Slovakia,
Slovenia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, and FR Yugoslavia;
2) “the laws of France” in Algeria, Benin, Burkina Faso, Cameroon, Cape
Verde, Central African Republic, Chad, Comoros, Congo Republic, Djibouti,
Democratic Republic of Congo, Equatorial Guinea, French Guiana, French
Polynesia, Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon,
Madagascar, Mali, Mauritania, Mauritius, Mayotte, Morocco, New Caledonia,
Niger, Reunion, Senegal, Seychelles, Togo, Tunisia, Vanuatu, and Wallis &
Futuna; 3) “the laws of Finland” in Estonia, Latvia, and Lithuania; 4) “the
laws of England” in Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea,
Ethiopia, Ghana, Jordan, Kenya, Kuwait, Liberia, Malawi, Malta,
Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao Tome, Saudi
Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab Emirates, the
United Kingdom, West Bank/Gaza, Yemen, Zambia, and Zimbabwe; and 5)
“the laws of South Africa” in South Africa, Namibia, Lesotho and Swaziland.
Jurisdiction: The following exceptions are added to this section:
1) In Austria the choice of jurisdiction for all disputes arising out of this
Statement of Limited Warranty and relating thereto, including its existence,
will be the competent court of law in Vienna, Austria (Inner-City); 2) in
Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan,
Kenya, Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman,
Pakistan, Qatar, Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia,
Tanzania, Uganda, United Arab Emirates, West Bank/Gaza, Yemen, Zambia,
and Zimbabwe all disputes arising out of this Statement of Limited Warranty
or related to its execution, including summary proceedings, will be submitted
to the exclusive jurisdiction of the English courts; 3) in Belgium and
Luxembourg, all disputes arising out of this Statement of Limited Warranty or
related to its interpretation or its execution, the law, and the courts of the
capital city, of the country of your registered office and/or commercial site
location only are competent; 4) in France, Algeria, Benin, Burkina Faso,
Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo
Republic, Djibouti, Democratic Republic of Congo, Equatorial Guinea,
French Guiana, French Polynesia, Gabon, Gambia, Guinea, Guinea-Bissau,
Ivory Coast, Lebanon, Madagascar, Mali, Mauritania, Mauritius, Mayotte,
Morocco, New Caledonia, Niger, Reunion, Senegal, Seychelles, Togo, Tunisia,
Vanuatu, and Wallis & Futuna all disputes arising out of this Statement of
Limited Warranty or related to its violation or execution, including summary
proceedings, will be settled exclusively by the Commercial Court of Paris; 5) in
Russia, all disputes arising out of or in relation to the interpretation, the
violation, the termination, the nullity of the execution of this Statement of
Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002
41
Limited Warranty shall be settled by Arbitration Court of Moscow; 6) in South
Africa, Namibia, Lesotho and Swaziland, both of us agree to submit all
disputes relating to this Statement of Limited Warranty to the jurisdiction of
the High Court in Johannesburg; 7) in Turkey all disputes arising out of or in
connection with this Statement of Limited Warranty shall be resolved by the
Istanbul Central (Sultanahmet) Courts and Execution Directorates of Istanbul,
the Republic of Turkey; 8) in each of the following specified countries, any
legal claim arising out of this Statement of Limited Warranty will be brought
before, and settled exclusively by, the competent court of a) Athens for Greece,
b) Tel Aviv-Jaffa for Israel, c) Milan for Italy, d) Lisbon for Portugal, and e)
Madrid for Spain; and 9) in the United Kingdom, both of us agree to submit
all disputes relating to this Statement of Limited Warranty to the jurisdiction of
the English courts.
Arbitration: The following is added under this heading:
In Albania, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Bulgaria,
Croatia, Georgia, Hungary, Kazakhstan, Kyrgyzstan, FYR Macedonia,
Moldova, Poland, Romania, Russia, Slovakia, Slovenia, Tajikistan,
Turkmenistan, Ukraine, Uzbekistan, and FR Yugoslavia all disputes arising
out of this Statement of Limited Warranty or related to its violation,
termination or nullity will be finally settled under the Rules of Arbitration and
Conciliation of the International Arbitral Center of the Federal Economic
Chamber in Vienna (Vienna Rules) by three arbitrators appointed in accordance
with these rules. The arbitration will be held in Vienna, Austria, and the official
language of the proceedings will be English. The decision of the arbitrators will
be final and binding upon both parties. Therefore, pursuant to paragraph 598
(2) of the Austrian Code of Civil Procedure, the parties expressly waive the
application of paragraph 595 (1) figure 7 of the Code. IBM may, however,
institute proceedings in a competent court in the country of installation.
In Estonia, Latvia and Lithuania all disputes arising in connection with this
Statement of Limited Warranty will be finally settled in arbitration that will be
held in Helsinki, Finland in accordance with the arbitration laws of Finland
then in effect. Each party will appoint one arbitrator. The arbitrators will then
jointly appoint the chairman. If arbitrators cannot agree on the chairman, then
the Central Chamber of Commerce in Helsinki will appoint the chairman.
EUROPEAN UNION (EU)
THE FOLLOWING TERMS APPLY TO ALL EU COUNTRIES:
Consumers have legal rights under applicable national legislation governing
the sale of consumer goods. Such rights are not affected by the warranties
provided in this Statement of Limited Warranty.
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Remote Supervisor Adapter II: Installation Guide
How to Obtain Warranty Service: The following is added to this section:
To obtain warranty service from IBM in EU countries, see the telephone listing
in Part 3 - Warranty Information.
You may contact IBM at the following address:
IBM Warranty & Service Quality Dept.
PO Box 30
Spango Valley
Greenock
Scotland PA16 0AH
AUSTRIA, DENMARK, FINLAND, GREECE, ITALY, NETHERLANDS,
PORTUGAL, SPAIN, SWEDEN AND SWITZERLAND
Limitation of Liability: The following replaces the terms of this section in its
entirety:
Except as otherwise provided by mandatory law:
1. IBM’s liability for any damages and losses that may arise as a consequence
of the fulfillment of its obligations under or in connection with this
Statement of Limited Warranty or due to any other cause related to this
Statement of Limited Warranty is limited to the compensation of only those
damages and losses proved and actually arising as an immediate and direct
consequence of the non-fulfillment of such obligations (if IBM is at fault) or
of such cause, for a maximum amount equal to the charges you paid for
the Machine. For purposes of this item, the term “Machine” includes
Machine Code and Licensed Internal Code (“LIC”).
The above limitation shall not apply to damages for bodily injuries
(including death) and damages to real property and tangible personal
property for which IBM is legally liable.
2. UNDER NO CIRCUMSTANCES IS IBM, ITS SUPPLIERS OR
RESELLERS LIABLE FOR ANY OF THE FOLLOWING, EVEN IF
INFORMED OF THEIR POSSIBILITY: 1) LOSS OF, OR DAMAGE TO,
DATA; 2) INCIDENTAL OR INDIRECT DAMAGES, OR FOR ANY
ECONOMIC CONSEQUENTIAL DAMAGES; 3) LOST PROFITS, EVEN
IF THEY ARISE AS AN IMMEDIATE CONSEQUENCE OF THE EVENT
THAT GENERATED THE DAMAGES; OR 4) LOSS OF BUSINESS,
REVENUE, GOODWILL, OR ANTICIPATED SAVINGS.
FRANCE AND BELGIUM
Limitation of Liability: The following replaces the terms of this section in its
entirety:
Except as otherwise provided by mandatory law:
Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002
43
1. IBM’s liability for any damages and losses that may arise as a consequence
of the fulfillment of its obligations under or in connection with this
Statement of Limited Warranty is limited to the compensation of only those
damages and losses proved and actually arising as an immediate and direct
consequence of the non-fulfillment of such obligations (if IBM is at fault),
for a maximum amount equal to the charges you paid for the Machine that
has caused the damages. For purposes of this item, the term “Machine”
includes Machine Code and Licensed Internal Code (“LIC”).
The above limitation shall not apply to damages for bodily injuries
(including death) and damages to real property and tangible personal
property for which IBM is legally liable.
2. UNDER NO CIRCUMSTANCES IS IBM, ITS SUPPLIERS OR
RESELLERS LIABLE FOR ANY OF THE FOLLOWING, EVEN IF
INFORMED OF THEIR POSSIBILITY: 1) LOSS OF, OR DAMAGE TO,
DATA; 2) INCIDENTAL OR INDIRECT DAMAGES, OR FOR ANY
ECONOMIC CONSEQUENTIAL DAMAGES; 3) LOST PROFITS, EVEN
IF THEY ARISE AS AN IMMEDIATE CONSEQUENCE OF THE EVENT
THAT GENERATED THE DAMAGES; OR 4) LOSS OF BUSINESS,
REVENUE, GOODWILL, OR ANTICIPATED SAVINGS.
THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED:
AUSTRIA
What this Warranty Covers: The following replaces the first sentence of the first
paragraph of this section:
The warranty for an IBM Machine covers the functionality of the Machine for
its normal use and the Machine’s conformity to its Specifications.
The following paragraphs are added to this section:
The warranty period for Machines is 12 months from the date of delivery. The
limitation period for consumers in action for breach of warranty is the
statutory period as a minimum. In case IBM or your reseller is unable to repair
an IBM Machine, you can alternatively ask for a partial refund as far as
justified by the reduced value of the unrepaired Machine or ask for a
cancellation of the respective agreement for such Machine and get your money
refunded.
The second paragraph does not apply.
What IBM Will Do to Correct Problems: The following is added to this section:
During the warranty period, transportation for delivery of the failing Machine
to IBM will be at IBM’s expense.
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Remote Supervisor Adapter II: Installation Guide
Limitation of Liability: The following paragraph is added to this section:
The limitations and exclusions specified in the Statement of Limited Warranty
will not apply to damages caused by IBM with fraud or gross negligence and
for express warranty.
The following sentence is added to the end of item 2:
IBM’s liability under this item is limited to the violation of essential contractual
terms in cases of ordinary negligence.
EGYPT
Limitation of Liability: The following replaces item 2 in this section:
as to any other actual direct damages, IBM’s liability will be limited to the total
amount you paid for the Machine that is the subject of the claim. For purposes
of this item, the term “Machine” includes Machine Code and Licensed Internal
Code (“LIC”).
Applicability of suppliers and resellers (unchanged).
FRANCE
Limitation of Liability: The following replaces the second sentence of the first
paragraph of this section:
In such instances, regardless of the basis on which you are entitled to claim
damages from IBM, IBM is liable for no more than: (items 1 and 2 unchanged).
GERMANY
What this Warranty Covers: The following replaces the first sentence of the first
paragraph of this section:
The warranty for an IBM Machine covers the functionality of the Machine for
its normal use and the Machine’s conformity to its Specifications.
The following paragraphs are added to this section:
The minimum warranty period for Machines is twelve months. In case IBM or
your reseller is unable to repair an IBM Machine, you can alternatively ask for
a partial refund as far as justified by the reduced value of the unrepaired
Machine or ask for a cancellation of the respective agreement for such Machine
and get your money refunded.
The second paragraph does not apply.
Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002
45
What IBM Will Do to Correct Problems: The following is added to this section:
During the warranty period, transportation for delivery of the failing Machine
to IBM will be at IBM’s expense.
Limitation of Liability: The following paragraph is added to this section:
The limitations and exclusions specified in the Statement of Limited Warranty
will not apply to damages caused by IBM with fraud or gross negligence and
for express warranty.
The following sentence is added to the end of item 2:
IBM’s liability under this item is limited to the violation of essential contractual
terms in cases of ordinary negligence.
HUNGARY
Limitation of Liability: The following is added at the end of this section:
The limitation and exclusion specified herein shall not apply to liability for a
breach of contract damaging life, physical well-being, or health that has been
caused intentionally, by gross negligence, or by a criminal act.
The parties accept the limitations of liability as valid provisions and state that
the Section 314.(2) of the Hungarian Civil Code applies as the acquisition price
as well as other advantages arising out of the present Statement of Limited
Warranty balance this limitation of liability.
IRELAND
What this Warranty Covers: The following is added to this section:
Except as expressly provided in these terms and conditions, all statutory
conditions, including all warranties implied, but without prejudice to the
generality of the foregoing all warranties implied by the Sale of Goods Act
1893 or the Sale of Goods and Supply of Services Act 1980 are hereby
excluded.
Limitation of Liability: The following replaces the terms of this section in its
entirety:
For the purposes of this section, a “Default” means any act, statement,
omission, or negligence on the part of IBM in connection with, or in relation to,
the subject matter of this Statement of Limited Warranty in respect of which
IBM is legally liable to you, whether in contract or tort. A number of Defaults
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Remote Supervisor Adapter II: Installation Guide
which together result in, or contribute to, substantially the same loss or
damage will be treated as one Default occurring on the date of occurrence of
the last such Default.
Circumstances may arise where, because of a Default, you are entitled to
recover damages from IBM.
This section sets out the extent of IBM’s liability and your sole remedy.
1. IBM will accept unlimited liability for death or personal injury caused by
the negligence of IBM.
2. Subject always to the Items for Which IBM is Not Liable below, IBM will
accept unlimited liability for physical damage to your tangible property
resulting from the negligence of IBM.
3. Except as provided in items 1 and 2 above, IBM’s entire liability for actual
damages for any one Default will not in any event exceed the greater of 1)
EUR 125,000, or 2) 125% of the amount you paid for the Machine directly
relating to the Default.
Items for Which IBM is Not Liable
Save with respect to any liability referred to in item 1 above, under no
circumstances is IBM, its suppliers or resellers liable for any of the following,
even if IBM or they were informed of the possibility of such losses:
1. loss of, or damage to, data;
2. special, indirect, or consequential loss; or
3. loss of profits, business, revenue, goodwill, or anticipated savings.
SLOVAKIA
Limitation of Liability: The following is added to the end of the last paragraph:
The limitations apply to the extent they are not prohibited under §§ 373-386 of
the Slovak Commercial Code.
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND
Limitation of Liability: The following is added to this section:
IBM’s entire liability to you for actual damages arising in all situations
involving nonperformance by IBM in respect of the subject matter of this
Statement of Warranty will be limited to the charge paid by you for the
individual Machine that is the subject of your claim from IBM.
UNITED KINGDOM
Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002
47
Limitation of Liability: The following replaces the terms of this section in its
entirety:
For the purposes of this section, a “Default” means any act, statement,
omission, or negligence on the part of IBM in connection with, or in relation to,
the subject matter of this Statement of Limited Warranty in respect of which
IBM is legally liable to you, whether in contract or tort. A number of Defaults
which together result in, or contribute to, substantially the same loss or
damage will be treated as one Default.
Circumstances may arise where, because of a Default, you are entitled to
recover damages from IBM.
This section sets out the extent of IBM’s liability and your sole remedy.
1. IBM will accept unlimited liability for:
a. death or personal injury caused by the negligence of IBM; and
b. any breach of its obligations implied by Section 12 of the Sale of Goods
Act 1979 or Section 2 of the Supply of Goods and Services Act 1982, or
any statutory modification or re-enactment of either such Section.
2. IBM will accept unlimited liability, subject always to the Items for Which
IBM is Not Liable below, for physical damage to your tangible property
resulting from the negligence of IBM.
3. IBM’s entire liability for actual damages for any one Default will not in any
event, except as provided in items 1 and 2 above, exceed the greater of 1)
Pounds Sterling 75,000, or 2) 125% of the total purchase price payable or
the charges for the Machine directly relating to the Default.
These limits also apply to IBM’s suppliers and resellers. They state the
maximum for which IBM and such suppliers and resellers are collectively
responsible.
Items for Which IBM is Not Liable
Save with respect to any liability referred to in item 1 above, under no
circumstances is IBM or any of its suppliers or resellers liable for any of the
following, even if IBM or they were informed of the possibility of such losses:
1. loss of, or damage to, data;
2. special, indirect, or consequential loss; or
3. loss of profits, business, revenue, goodwill, or anticipated savings.
48
Remote Supervisor Adapter II: Installation Guide
Part 3 - Warranty Information
This Part 3 provides information regarding the warranty applicable to your
Machine, including the warranty period and type of warranty service IBM
provides.
Warranty Period
The warranty period may vary by country or region and is specified in the
table below.
Note: “Region” means either Hong Kong or Macau Special Administrative
Region of China.
Machine - IBM Remote Supervisor Adapter II
Country or Region of Purchase
Warranty Period
Type of Warranty Service*
Worldwide
Parts - 3 years
Labor - 3 years
4
* See “Types of Warranty Service” for the legend and explanations of warranty-service
types.
A warranty period of 3 years on parts and 1 year on labor means that IBM
provides warranty service without charge for:
1. parts and labor during the first year of the warranty period; and
2. parts only, on an exchange basis, in the second and third years of the
warranty period. IBM will charge you for any labor provided in
performance of the repair or replacement(s) in the second and third year of
the warranty period.
Types of Warranty Service
If required, IBM provides repair or exchange service depending on the type of
warranty service specified for your Machine in the above table and as
described below. Warranty service may be provided by your reseller if
approved by IBM to perform warranty service. Scheduling of service will
depend upon the time of your call and is subject to parts availability. Service
levels are response time objectives and are not guaranteed. The specified level
of warranty service may not be available in all worldwide locations, additional
charges may apply outside IBM’s normal service area, contact your local IBM
representative or your reseller for country and location specific information.
1. Customer Replaceable Unit (“CRU”) Service
IBM will ship CRU parts to you for your replacement. If IBM instructs you
to return the replaced CRU, you are responsible for returning it to IBM in
accordance with IBM’s instructions. If you do not return the defective CRU,
Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002
49
if IBM so instructs, within 30 days of your receipt of the replacement CRU,
IBM may charge you for the replacement.
2. On-site Service
IBM or your reseller will either repair or exchange the failing Machine at
your location and verify its operation. You must provide suitable working
area to allow disassembly and reassembly of the IBM Machine. The area
must be clean, well lit and suitable for the purpose. For some Machines,
certain repairs may require sending the Machine to an IBM service
center.
3. Courier or Depot Service*
You will disconnect the failing Machine for collection arranged by IBM.
IBM will provide you with a shipping container for you to return your
Machine to a designated service center. A courier will pick up your
Machine and deliver it to the designated service center. Following its repair
or exchange, IBM will arrange the return delivery of the Machine to your
location. You are responsible for its installation and verification.
4. Customer Carry-In or Mail-In Service
You will deliver or mail as IBM specifies (prepaid unless IBM specifies
otherwise) the failing Machine suitably packaged to a location IBM
designates. After IBM has repaired or exchanged the Machine, IBM will
make it available for your collection or, for Mail-in Service, IBM will return
it to you at IBM’s expense, unless IBM specifies otherwise. You are
responsible for the subsequent installation and verification of the Machine.
* This type of service is called ThinkPad® EasyServ or EasyServ in some
countries.
The IBM Machine Warranty World Wide Web site at
http://www.ibm.com/servers/support/machine_warranties/ provides a
worldwide overview of IBM Limited Warranty for Machines, a Glossary of
IBM definitions, Frequently Asked Questions (FAQs) and Support by Product
(Machine) with links to Product Support pages. The IBM Statement of
Limited Warranty is also available on this site in 29 languages.
To obtain warranty service contact IBM or your IBM reseller. In Canada or the
United States, call 1-800-IBM-SERV (426-7378). In the EU countries, see the
telephone numbers below.
EU Country Telephone List
Phone numbers are subject to change without notice.
Austria -- 43-1-24592-5901
Italy -- 39-02-482-9202
Belgium -- 02-718-4339
Luxembourg -- 352-360385-1
Denmark -- 4520-8200
Netherlands -- 020-514-5770
50
Remote Supervisor Adapter II: Installation Guide
Finland -- 358-9-4591
Portugal -- 351-21-7915-147
France -- 0238-557-450
Spain -- 34-91-662-4916
Germany -- 07032-15-4920
Sweden -- 46-8-477-4420
Greece -- 30-210-688-1220
United Kingdom -- 01475-555-055
Ireland -- 353-1-815-4000
Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002
51
52
Remote Supervisor Adapter II: Installation Guide
Appendix C. Notices
This information was developed for products and services offered in the U.S.A.
IBM may not offer the products, services, or features discussed in this
document in other countries. Consult your local IBM representative for
information on the products and services currently available in your area. Any
reference to an IBM product, program, or service is not intended to state or
imply that only that IBM product, program, or service may be used. Any
functionally equivalent product, program, or service that does not infringe any
IBM intellectual property right may be used instead. However, it is the user’s
responsibility to evaluate and verify the operation of any non-IBM product,
program, or service.
IBM may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you
any license to these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions, therefore, this statement
may not apply to you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. IBM may make improvements
and/or changes in the product(s) and/or the program(s) described in this
publication at any time without notice.
Any references in this information to non-IBM Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those
Web sites. The materials at those Web sites are not part of the materials for this
IBM product, and use of those Web sites is at your own risk.
IBM may use or distribute any of the information you supply in any way it
believes appropriate without incurring any obligation to you.
© Copyright IBM Corp. 2003
53
Edition notice
© Copyright International Business Machines Corporation 2003. All rights
reserved.
U.S. Government Users Restricted Rights — Use, duplication, or disclosure
restricted by GSA ADP Schedule Contract with IBM Corp.
Trademarks
The following terms are trademarks of International Business Machines
Corporation in the United States, other countries, or both:
e-business logo
Eserver
IBM
Netfinity
Predictive Failure
Analysis
ServerGuide
ServerProven
ThinkPad
xSeries
ActionMedia, LANDesk, MMX, Pentium, and ProShare are trademarks of Intel
Corporation in the United States, other countries, or both.
Microsoft, Windows, and Windows NT are trademarks of Microsoft
Corporation in the United States, other countries, or both.
UNIX is a registered trademark of The Open Group in the United States and
other countries.
Java and all Java-based trademarks and logos are trademarks or registered
trademarks of Sun Microsystems, Inc. in the United States, other countries, or
both.
Other company, product, or service names may be trademarks or service marks
of others.
Important notes
Processor speeds indicate the internal clock speed of the microprocessor; other
factors also affect application performance.
CD-ROM drive speeds list the variable read rate. Actual speeds vary and are
often less than the maximum possible.
54
Remote Supervisor Adapter II: Installation Guide
When referring to processor storage, real and virtual storage, or channel
volume, KB stands for approximately 1000 bytes, MB stands for approximately
1 000 000 bytes, and GB stands for approximately 1 000 000 000 bytes.
When referring to hard disk drive capacity or communications volume, MB
stands for 1 000 000 bytes, and GB stands for 1 000 000 000 bytes. Total
user-accessible capacity may vary depending on operating environments.
Maximum internal hard disk drive capacities assume the replacement of any
standard hard disk drives and population of all hard disk drive bays with the
largest currently supported drives available from IBM.
Maximum memory may require replacement of the standard memory with an
optional memory module.
IBM makes no representation or warranties regarding non-IBM products and
services that are ServerProven®, including but not limited to the implied
warranties of merchantability and fitness for a particular purpose. These
products are offered and warranted solely by third parties.
IBM makes no representations or warranties with respect to non-IBM products.
Support (if any) for the non-IBM products is provided by the third party, not
IBM.
Some software may differ from its retail version (if available), and may not
include user manuals or all program functionality.
Product recycling and disposal
This unit contains materials such as circuit boards, cables, electromagnetic
compatibility gaskets, and connectors which may contain lead and
copper/beryllium alloys that require special handling and disposal at end of
life. Before this unit is disposed of, these materials must be removed and
recycled or discarded according to applicable regulations. IBM offers
product-return programs in several countries. For country-specific instructions,
refer to the following Web site:
http://www.ibm.com/ibm/environment/products/prp.shtml.
This product may contain a sealed lead acid, nickel cadmium, nickel metal
hydride, lithium, or lithium ion battery. Consult your user manual or service
manual for specific battery information. The battery must be recycled or
disposed of properly. Recycling facilities may not be available in your area.
For information on disposal of batteries, contact your local waste disposal
facility.
Appendix C. Notices
55
In the United States, IBM has established a collection process for reuse,
recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium,
nickel metal hydride, and battery packs from IBM equipment. For information
on proper disposal of these batteries, contact IBM at 1-800-426-4333. Have the
IBM part number listed on the battery available prior to your call.
Electronic emission notices
Federal Communications Commission (FCC) statement
Note: This equipment has been tested and found to comply with the limits for
a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference, in which case the user
will be required to correct the interference at his own expense.
Properly shielded and grounded cables and connectors must be used in order
to meet FCC emission limits. Properly shielded and grounded cables and
connectors must be used in order to meet FCC emission limits.IBM is not
responsible for any radio or television interference caused by using other than
recommended cables and connectors or by using other than recommended
cables and connectors or by unauthorized changes or modifications to this
equipment. Unauthorized changes or modifications could void the user’s
authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Industry Canada Class A emission compliance statement
This Class A digital apparatus complies with Canadian ICES-003.
Avis de conformité à la réglementation d’Industrie Canada
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du
Canada.
Australia and New Zealand Class A statement
Attention: This is a Class A product. In a domestic environment this product
may cause radio interference in which case the user may be required to take
adequate measures.
56
Remote Supervisor Adapter II: Installation Guide
United Kingdom telecommunications safety requirement
Notice to Customers
This apparatus is approved under approval number NS/G/1234/J/100003 for
indirect connection to public telecommunication systems in the United
Kingdom.
European Union EMC Directive conformance statement
This product is in conformity with the protection requirements of EU Council
Directive 89/336/EEC on the approximation of the laws of the Member States
relating to electromagnetic compatibility. IBM cannot accept responsibility for
any failure to satisfy the protection requirements resulting from a
nonrecommended modification of the product, including the fitting of non-IBM
option cards.
This product has been tested and found to comply with the limits for Class A
Information Technology Equipment according to CISPR 22/European Standard
EN 55022. The limits for Class A equipment were derived for commercial and
industrial environments to provide reasonable protection against interference
with licensed communication equipment.
Attention: This is a Class A product. In a domestic environment this product
may cause radio interference in which case the user may be required to take
adequate measures.
Taiwanese Class A warning statement
Appendix C. Notices
57
Chinese Class A warning statement
Japanese Voluntary Control Council for Interference (VCCI)
statement
Power cords
For your safety, IBM provides a power cord with a grounded attachment plug
to use with this IBM product. To avoid electrical shock, always use the power
cord and plug with a properly grounded outlet.
IBM power cords used in the United States and Canada are listed by
Underwriter’s Laboratories (UL) and certified by the Canadian Standards
Association (CSA).
For units intended to be operated at 115 volts: Use a UL-listed and
CSA-certified cord set consisting of a minimum 18 AWG, Type SVT or SJT,
three-conductor cord, a maximum of 15 feet in length and a parallel blade,
grounding-type attachment plug rated 15 amperes, 125 volts.
For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and
CSA-certified cord set consisting of a minimum 18 AWG, Type SVT or SJT,
three-conductor cord, a maximum of 15 feet in length and a tandem blade,
grounding-type attachment plug rated 15 amperes, 250 volts.
For units intended to be operated at 230 volts (outside the U.S.): Use a cord set
with a grounding-type attachment plug. The cord set should have the
appropriate safety approvals for the country in which the equipment will be
installed.
58
Remote Supervisor Adapter II: Installation Guide
IBM power cords for a specific country or region are usually available only in
that country or region.
IBM power cord part
number
Used in these countries and regions
02K0546
China
13F9940
Australia, Fiji, Kiribati, Nauru, New Zealand, Papua New
Guinea
13F9979
Afghanistan, Albania, Algeria, Andorra, Angola, Armenia,
Austria, Azerbaijan, Belarus, Belgium, Benin, Bosnia and
Herzegovina, Bulgaria, Burkina Faso, Burundi, Cambodia,
Cameroon, Cape Verde, Central African Republic, Chad,
Comoros, Congo (Democratic Republic of), Congo (Republic
of), Cote D’Ivoire (Ivory Coast), Croatia (Republic of), Czech
Republic, Dahomey, Djibouti, Egypt, Equatorial Guinea,
Eritrea, Estonia, Ethiopia, Finland, France, French Guyana,
French Polynesia, Germany, Greece, Guadeloupe, Guinea,
Guinea Bissau, Hungary, Iceland, Indonesia, Iran, Kazakhstan,
Kyrgyzstan, Laos (People’s Democratic Republic of), Latvia,
Lebanon, Lithuania, Luxembourg, Macedonia (former
Yugoslav Republic of), Madagascar, Mali, Martinique,
Mauritania, Mauritius, Mayotte, Moldova (Republic of),
Monaco, Mongolia, Morocco, Mozambique, Netherlands, New
Caledonia, Niger, Norway, Poland, Portugal, Reunion,
Romania, Russian Federation, Rwanda, Sao Tome and
Principe, Saudi Arabia, Senegal, Serbia, Slovakia, Slovenia
(Republic of), Somalia, Spain, Suriname, Sweden, Syrian Arab
Republic, Tajikistan, Tahiti, Togo, Tunisia, Turkey,
Turkmenistan, Ukraine, Upper Volta, Uzbekistan, Vanuatu,
Vietnam, Wallis and Futuna, Yugoslavia (Federal Republic of),
Zaire
13F9997
Denmark
14F0015
Bangladesh, Lesotho, Maceo, Maldives, Namibia, Nepal,
Pakistan, Samoa, South Africa, Sri Lanka, Swaziland, Uganda
14F0033
Abu Dhabi, Bahrain, Botswana, Brunei Darussalam, Channel
Islands, China (Hong Kong S.A.R.), Cyprus, Dominica,
Gambia, Ghana, Grenada, Iraq, Ireland, Jordan, Kenya,
Kuwait, Liberia, Malawi, Malaysia, Malta, Myanmar (Burma),
Nigeria, Oman, Polynesia, Qatar, Saint Kitts and Nevis, Saint
Lucia, Saint Vincent and the Grenadines, Seychelles, Sierra
Leone, Singapore, Sudan, Tanzania (United Republic of),
Trinidad and Tobago, United Arab Emirates (Dubai), United
Kingdom, Yemen, Zambia, Zimbabwe
14F0051
Liechtenstein, Switzerland
14F0069
Chile, Italy, Libyan Arab Jamahiriya
14F0087
Israel
Appendix C. Notices
59
IBM power cord part
number
Used in these countries and regions
1838574
Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize,
Bermuda, Bolivia, Brazil, Caicos Islands, Canada, Cayman
Islands, Costa Rica, Colombia, Cuba, Dominican Republic,
Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras,
Jamaica, Japan, Mexico, Micronesia (Federal States of),
Netherlands Antilles, Nicaragua, Panama, Peru, Philippines,
Taiwan, United States of America, Venezuela
24P6858
Korea (Democratic People’s Republic of), Korea (Republic of)
34G0232
Japan
36L8880
Argentina, Paraguay, Uruguay
49P2078
India
49P2110
Brazil
6952300
Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize,
Bermuda, Bolivia, Caicos Islands, Canada, Cayman Islands,
Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El
Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica,
Mexico, Micronesia (Federal States of), Netherlands Antilles,
Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Thailand,
Taiwan, United States of America, Venezuela
60
Remote Supervisor Adapter II: Installation Guide
Index
Numerics
D
20-pin ribbon cable, connecting 11
documentation browser
system requirements 3
using 3
documentation, related 4
A
adapter activity LED 7
adapter installation 10
alerts, forwarding 23
ASM breakout cable, connecting 15
ASM connector 7
ASM interconnect network
configuration examples 25
connecting the ASM breakout
cable 15
forwarding alerts 23
overview 21
planning and cabling 21
xSeries 232 and xSeries 342
considerations 23
B
battery, lithium 8
breakout cable, connecting 15
browser requirements 2
C
cabling
ASM interconnect network 21
Ethernet LAN connector 13
Class A electronic emission notice 56
components, Remote Supervisor Adapter
II 7
connector
ASM 7
Ethernet 8
external power supply 8
mini-USB 8
serial 7
system-management 8
E
electronic emission Class A notice
Ethernet
cabling 13
connector 8
LEDs 13
external power-supply adapter
connecting 13
connector location 8
56
F
FCC Class A notice 56
features of Remote Supervisor Adapter
II 2
forwarding alerts 23
I
installation
completing 19
prerequisites 1
procedure steps 10
requirements 1
inventory checklist 5
L
LAN (Ethernet) connector, cabling 13
LEDs
adapter activity 7
Ethernet 13
power LED 7
lithium battery 8
M
mini-USP connector
© Copyright IBM Corp. 2003
8
61
N
U
notes, important 54
notices
electronic emission 56
FCC, Class A 56
handling static-sensitive device
used in this book 4
United States electronic emission Class A
notice 56
United States FCC Class A notice 56
USB connector 8
9
W
Web browser requirements
P
planning an ASM interconnect
network 21
power cords 58
power LED 7
power-supply adapter
connecting 13
connector location 8
prerequisites for installation 1
R
related documentation 4
Remote Supervisor Adapter II
components 7
features 2
installing 10
inventory checklist 5
requirements
documentation browser 3
installation 1
Web browser 2
Reset button 8
ribbon cable, connecting 11
RS-485 terminator plugs, using 23
S
serial connector
location 7
statements and notices used in this
book 4
static-sensitive devices, handling 9
system requirements for documentation
browser 3
system-management connector 8
T
terminator plugs, using 23
trademarks 54
62
Remote Supervisor Adapter II: Installation Guide
2
Part Number: 88P9241
Printed in U.S.A.
(1P) P/N: 88P9241
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