IBM Cisco Systems Intelligent Gigabit Ethernet Switch Module network switch module Installation Guide

Cisco Systems Intelligent Gigabit Ethernet
Switch Module
for the IBM Eserver BladeCenter
Installation Guide
Cisco Systems Intelligent Gigabit Ethernet
Switch Module
for the IBM Eserver BladeCenter
Installation Guide
Note: Before using this information and the product it supports, read the general
information in Appendix A, “IBM Statement of Limited Warranty Z125-4753-07 11/2002,”
on page 53, Appendix B, “Notices,” on page 75.
First Edition (April 2004)
© Copyright International Business Machines Corporation 2004. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by
GSA ADP Schedule Contract with IBM Corp.
Contents
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Chapter 1. Introducing the Cisco Systems Intelligent Gigabit Ethernet
switch module for the IBM Eserver BladeCenter . . . . . . . . 1
Features and specifications. . . . . . . . . . . . . . . . . . 2
Standards . . . . . . . . . . . . . . . . . . . . . . . 6
Related documentation . . . . . . . . . . . . . . . . . . . 7
Notices and statements used in this document . . . . . . . . . . . 8
Major components of the Gigabit Ethernet switch module . . . . . . . 10
Chapter 2. Installing and removing
Installation guidelines . . . . .
System reliability considerations
Handling static-sensitive devices
Management module software level
Installing a switch module . . .
Removing a switch module . . .
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switch module. . . . . . . . 11
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Chapter 3. Information panel LEDs and external ports . . . . . . . 19
Information panel . . . . . . . . . . . . . . . . . . . . 19
LEDs . . . . . . . . . . . . . . . . . . . . . . . . 20
Chapter 4. Configuring the Gigabit Ethernet switch module . . . . . 23
Establishing a TCP/IP session for the Gigabit Ethernet switch using the
management module . . . . . . . . . . . . . . . . . . 26
Enabling management over the external ports . . . . . . . . . . . 27
Establishing a TCP/IP session for the switch through the external switch
module connectors . . . . . . . . . . . . . . . . . . . 30
Configuring the Gigabit Ethernet switch module using Telnet . . . . . 32
Connecting to the Gigabit Ethernet switch module . . . . . . . . 32
Telnet usage conventions . . . . . . . . . . . . . . . . 32
Accessing the Ethernet switch module command-line interface . . . 33
Configuring the Gigabit Ethernet switch using the management-module
Web interface . . . . . . . . . . . . . . . . . . . . . 33
First-time connection to the Gigabit Ethernet switch module . . . . . . 36
Chapter 5. Configuring Serial over Local Area Network . . . . . . 39
Configuring SOL on the management module . . . . . . . . . . . 39
Configuring SOL on the Gigabit Ethernet switch module . . . . . . . 40
Chapter 6. Updating the Gigabit Ethernet switch software . . . . . 41
Determining the level of Gigabit Ethernet switch software . . . . . . . 41
© Copyright IBM Corp. 2004
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Obtaining the latest level of switch software . . . . . .
Upgrading the switch software . . . . . . . . . . .
Resetting and restarting the Gigabit Ethernet switch module .
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Chapter 7. Solving problems . . . . . . . . . . . . . . . . 47
Running POST . . . . . . . . . . . . . . . . . . . . . 47
POST errors . . . . . . . . . . . . . . . . . . . . . . 49
Chapter 8. Getting help and technical assistance . .
Before you call . . . . . . . . . . . . . .
Using the documentation . . . . . . . . . . .
Getting help and information from the World Wide Web
Software service and support . . . . . . . . .
Hardware service and support . . . . . . . . .
Appendix A. IBM Statement of Limited Warranty
Part 1 - General Terms . . . . . . . . . .
Part 2 - Country-unique Terms . . . . . . .
Part 3 - Warranty Information . . . . . . .
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Z125-4753-07
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11/2002 53
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Appendix B. Notices . . . . . . . . . . . . . .
Edition notice . . . . . . . . . . . . . . . .
Trademarks . . . . . . . . . . . . . . . . .
Important notes . . . . . . . . . . . . . . . .
Product recycling and disposal . . . . . . . . . . .
Battery return program . . . . . . . . . . . . .
Electronic emission notices . . . . . . . . . . . .
Federal Communications Commission (FCC) statement . .
Industry Canada Class A emission compliance statement .
Australia and New Zealand Class A statement . . . .
United Kingdom telecommunications safety requirement .
European Union EMC Directive conformance statement .
Taiwanese Class A warning statement . . . . . . .
Chinese Class A warning statement . . . . . . . .
Japanese Voluntary Control Council for Interference (VCCI)
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statement
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Index .
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Eserver
Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety
Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
© Copyright IBM Corp. 2004
v
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette
produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
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Statement 1:
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
v Connect all power cords to a properly wired and grounded electrical
outlet.
v Connect to properly wired outlets any equipment that will be attached
to this product.
v When possible, use one hand only to connect or disconnect signal
cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
v Connect and disconnect cables as described in the following table
when installing, moving, or opening covers on this product or attached
devices.
To Connect:
To Disconnect:
1. Turn everything OFF.
1. Turn everything OFF.
2. First, attach all cables to devices.
2. First, remove power cords from outlet.
3. Attach signal cables to connectors.
3. Remove signal cables from connectors.
4. Attach power cords to outlet.
4. Remove all cables from devices.
5. Turn device ON.
Safety
vii
Statement 2:
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or
an equivalent type battery recommended by the manufacturer. If your
system has a module containing a lithium battery, replace it only with the
same module type made by the same manufacturer. The battery contains
lithium and can explode if not properly used, handled, or disposed of.
Do not:
v Throw or immerse into water
v Heat to more than 100°C (212°F)
v Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
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Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
v Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the beam.
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A` Laser de Classe 1
Safety
ix
Statement 4:
≥ 18 kg (39.7 lb)
≥ 32 kg (70.5 lb)
≥ 55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The
device also might have more than one power cord. To remove all electrical
current from the device, ensure that all power cords are disconnected from
the power source.
2
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Statement 6:
CAUTION:
If you install a strain-relief bracket option over the end of the power cord
that is connected to the device, you must connect the other end of the power
cord to an easily accessible power source.
Statement 8:
CAUTION:
Never remove the cover on a power supply or any part that has the
following label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
a service technician.
Safety
xi
Statement 13:
DANGER
Overloading a branch circuit is potentially a fire hazard and a shock
hazard under certain conditions. To avoid these hazards, ensure that your
system electrical requirements do not exceed branch circuit protection
requirements. Refer to the information that is provided with your device
for electrical specifications.
WARNING: Handling the cord on this product or cords associated with
accessories sold with this product, will expose you to lead, a chemical known
to the State of California to cause cancer, and birth defects or other
reproductive harm. Wash hands after handling.
ADVERTENCIA: El contacto con el cable de este producto o con cables de
accesorios que se venden junto con este producto, pueden exponerle al plomo,
un elemento químico que en el estado de California de los Estados Unidos está
considerado como un causante de cancer y de defectos congénitos, además de
otros riesgos reproductivos. Lávese las manos después de usar el producto.
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Chapter 1. Introducing the Cisco Systems Intelligent
Gigabit Ethernet switch module for the IBM Eserver
BladeCenter
This Installation Guide contains information about installing, and configuring
your Cisco Systems Intelligent Gigabit Ethernet Switch Module for the IBM®
Eserver® BladeCenter™.
Note: Throughout this document, the Cisco Systems Intelligent Gigabit
Ethernet Switch Module for the IBM Eserver BladeCenter is referred to
as the Gigabit Ethernet switch module. Related IBM documentation
refers to the Cisco Systems Intelligent Gigabit Ethernet Switch Module
for the IBM Eserver BladeCenter as the IGESM.
For installation details, see Chapter 2, “Installing and removing a switch
module,” on page 11. For additional information, see the instructions in your
BladeCenter documentation.
This module supports Cisco IOS Release 12.1 (14) AY or later.
Your Gigabit Ethernet switch module is one of up to four Gigabit Ethernet
switch modules that can be installed in the IBM Eserver BladeCenter Type
8677, also known as the BladeCenter unit.
You can obtain up-to-date information about the BladeCenter Gigabit Ethernet
switch module and other IBM server products at
http://www.ibm.com/pc/support. Record information about your Gigabit
Ethernet switch module in the following table:
Product name
Cisco Systems Intelligent Gigabit Ethernet Switch Module
for the IBM Eserver BladeCenter.
Serial number
Media access
control (MAC)
address
_________________________________________________
_________________________________________________
The product name and serial number are on the identification label on the
bottom of the Gigabit Ethernet switch module. You will need this information
when you register your Gigabit Ethernet switch module with IBM. The media
access control (MAC) address is on a separate label on the information panel
under the external Ethernet port connectors.
© Copyright IBM Corp. 2004
1
See the following illustration for the locations of the identification label and the
MAC address label. These labels are located on the bottom of the module.
Note: The illustrations in this document might differ slightly from your
hardware.
GbE
switch module
Media access
control (MAC)
address label
Serial number/
identification label
Features and specifications
This section provides a summary of the features and specifications of your
Cisco Systems Intelligent Gigabit Ethernet Switch Module for the IBM Eserver
BladeCenter. For detailed information about the features, see the Cisco Systems
Intelligent Gigabit Ethernet Switch Module for the IBM Eserver BladeCenter
Software Configuration Guide on the IBM BladeCenter Documentation CD.
The Gigabit Ethernet switch module has the following features:
v Ports
– Four external 1000BASE-T connectors for making 10/100/1000 Mbps
connections to a backbone, end stations, and servers
– Fourteen internal full-duplex Gigabit ports, one connected to each of the
blade servers in the BladeCenter® unit
– Two internal full-duplex 100 Mbps ports connected to the management
module
v Performance features
– Autosensing of speed on the 10/100/1000 ports and auto-negotiation of
duplex mode on the ports for optimizing bandwidth
– IEEE 802.3x flow control on Gigabit Ethernet ports operating in
full-duplex mode
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– Fast EtherChannel and Gigabit EtherChannel for enhanced fault-tolerance
and for providing up to 4 Gigabits per second (Gps) of bandwidth
between switches, routers, and servers
– Support for frame sizes from 64 to 1530 bytes
– Per-port broadcast-storm control for preventing a faulty end station from
degrading overall system performance with broadcast storms
– Port Aggregation Protocol (PAgP) and Link Aggregation Control Protocol
(LACP) for automatic creation of EtherChannel links
– Internet Group Management Protocol (IGMP) snooping support to limit
flooding of IP multicast traffic
– Multicast VLAN registration (MVR) to continuously send multicast
streams in a multicast VLAN while isolating the streams from subscriber
VLANs for bandwidth and security
– IGMP filtering for controlling the set of multicast groups to which hosts
on a switch port can belong
– Protected port (private VLAN edge port) option for restricting the
forwarding of traffic to designated ports on the same switch
– Dynamic address learning for enhanced security
v Manageability
– Address Resolution Protocol (ARP) for identifying a switch through its IP
address and its corresponding MAC address
– Cisco Discovery Protocol (CDP) versions 1 and 2 for network topology
discovery and mapping between the switch and other Cisco network
devices
– Network Time Protocol (NTP) for providing a consistent time stamp to all
switches from an external source
– Directed unicast requests to a Trivial File Transfer Protocol (TFTP) server
for obtaining software upgrades from a TFTP server
– Default configuration storage in flash memory to ensure that the switch
can be connected to a network and can forward traffic with minimal user
intervention
– In-band management access through a Cluster Management Software
(CMS) Web-interface session
– In-band management access through up to 16 simultaneous Telnet
connections for multiple command-line interface (CLI)-based sessions over
the network
– In-band management access through up to five simultaneous, encrypted
Secure Shell (SSH) connections for multiple CLI-based sessions over the
network. This option is available only in the cryptographic software
image
– In-band management access through SNMP versions 1, 2c, and 3 get and
set requests
Chapter 1. Introducing the Cisco Systems Intelligent Gigabit Ethernet switch module for the IBM
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v Redundancy
– UniDirectional link detection (UDLD) on all Ethernet ports for detecting
and disabling unidirectional links caused by port faults
– IEEE 802.1D Spanning Tree Protocol (STP) for redundant backbone
connections and loop-free networks
– IEEE 802.1s Multiple STP (MSTP) for grouping VLANs into a
spanning-tree instance, and provided for multiple forwarding paths for
data traffic and load balancing
– IEEE 802.1w Rapid STP (RSTP) for rapid convergence of the spanning tree
by immediately transitioning root and designated ports to the converting
state
– Optional spanning-tree features available in the PVST+, rapid PVST+, and
MSTP modes
v VLAN support
– Support for 250 port-based VLANs for assigning users to VLANs
associated with the applicable network resources, traffic patterns, and
bandwidth.
– The switch supports up to 4094 VLAN IDs to enable service provider
networks to support the number of VLANs allowed by the IEEE 802.1Q
standard.
– IEEE 802.1Q trunking protocol on all ports for network moves, adds, and
changes; management and control of broadcast and multicast traffic; and
network security by establishing VLAN groups for high-security users
and network resources.
– VLAN Membership Policy Server (VMPS) for dynamic VLAN
membership.
– VLAN Trunking Protocol (VTP) pruning for reducing network traffic by
restricting flooded traffic to links destined for stations receiving the traffic.
– Dynamic Trunking Protocol (DTP) for negotiating trunking on a link
between two devices and for negotiating the type of trunking
encapsulation (802.1Q) to be used.
– Voice VLAN for creating subnets for voice traffic from Cisco IP phones
– VLAN 1 minimization to reduce the risk of spanning-tree loops or storms
by enabling VLAN 1 to be disabled on any individual VLAN trunk link.
With this feature enabled, no user traffic is sent or received. The switch
CPU continues to send and receive control protocol frames.
v Security
– Bridge protocol data unit (BPDU) guard for shutting down a Port
Fast-configured port when an invalid configuration occurs
– Protected port option for restricting the forwarding of traffic to designated
ports on the same switch
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– Password-protected access (read-only and write-only access) to
management interfaces (CMS and CLI) for protection against
unauthorized configuration changes
– Port security option for limiting and identifying MAC addresses of the
station allowed to access the port
– Port security aging to set the aging time for secure addresses on a port
– Multilevel security for a choice of security level, notification, and resulting
actions
– MAC-based port-level security for restricting the use of a switch port to a
specific group of source addresses and preventing switch access from
unauthorized stations
– Terminal Access Controller Access Control System Plus (TACACS+), a
proprietary feature for managing network security through a TACACS
server
– IEEE 802.1X port-based authentication to prevent unauthorized devices
from gaining access to the network
– IEEE 802.1X port-based authentication with VLAN assignment for
restricting 802.1X-authenticated users to a specified VLAN
– IEEE 802.1X port-based authentication with port security for
authenticating the port and managing network access for all MAC
addresses, including that of the client
– IEEE 802.1X port-based authentication with voice VLAN to allow an IP
phone access to the voice VLAN irrespective of the authorized or
unauthorized state of the port
– IEEE 802.1X port-based authentication with guest VLAN to provide
limited services to non-802.1X-compliant users
– Standard and extended IP access control lists (ACLs) for defining security
policies
v Quality of Service (QoS) and Class of Service (CoS)
– Classification
- IEEE 802.1p class of service (CoS) with eight priority queues on the
Gigabit ports for prioritizing mission-critical and time-sensitive traffic
from data, voice, and telephony applications
- IP Differentiated Services Code Point (IP DSCP) and CoS marking
priorities on a per-port basis for protecting the performance of
mission-critical applications
- Flow-based packet classification (classification based on information in
the MAC, IP, and TCP/UDP headers) for high-performance QoS at the
network edge, allowing for differentiated service levels for different
types of network traffic and for prioritizing mission-critical traffic in the
network
Chapter 1. Introducing the Cisco Systems Intelligent Gigabit Ethernet switch module for the IBM
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- Support for IEEE 802.1p CoS scheduling for classification and
preferential treatment of high-priority voice traffic
– Egress policing and scheduling of egress queues - Four egress queues on
all switch ports; support for strict priority and weighted round-robin
(WRR) CoS policies
v Monitoring
– Switch LEDs that provide visual port and switch status
– SPAN/RSPAN support for local and remote monitoring of the network
– Four groups (history, statistics, alarms, and events) of embedded remote
monitoring (RMON) agents for network monitoring and traffic analysis
– MAC address notification for tracking the MAC addresses that the switch
has learned or removed
– Syslog facility for logging system messages about authentication or
authorization errors, resource issues, and time out events
– Layer 2 trace route to identify the physical path that a packet takes from a
source device to a destination device
v Network cables:
– 10BASE-T:
- UTP Category 3, 4, 5 (100 meters (328 feet) maximum)
- 100-ohm STP (100 meters maximum)
– 100BASE-TX:
- UTP Category 5 (100 meters maximum)
- EIA/TIA-568 100-ohm STP (100 meters maximum)
– 1000BASE-T:
- UTP Category 6 (standard for 1 GB devices)
- UTP Category 5e (100 meters maximum)
- UTP Category 5 (100 meters maximum)
- EIA/TIA-568B 100-ohm STP (100 meters maximum)
Standards
The Gigabit Ethernet switch module supports the following standards:
v IEEE standards
– IEEE 802.1d Spanning Tree Protocol
– IEEE 802.1P Tagged Packets
– IEEE 802.1Q Tagged VLAN (frame tagging on all ports when VLANs are
enabled)
– IEEE 802.2 Logical Link Control
– IEEE 802.3 10BASE-T Ethernet
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– IEEE 802.3u 100BASE-TX Fast Ethernet
– IEEE 802.3x Full-duplex Flow Control
– IEEE 802.3z
- 1000BASE-SX Gigabit Ethernet
- Link Negotiation
Related documentation
This document contains installation and configuration instructions for the
Gigabit Ethernet switch module. This document also provides general
information about your Gigabit Ethernet switch module, including warranty
information, and how to get help.
All Eserver BladeCenter Type 8677 related documents are in PDF on the IBM
BladeCenter Documentation CD.
The following related documentation comes with the Gigabit Ethernet switch
module:
v Safety Information
This document is in PDF on the IBM BladeCenter Documentation CD. Each
caution and danger statement that appears in the documentation has a
number that you can use to locate the corresponding statement in your
language in the Safety Information document.
v Cisco Systems Intelligent Giabit Ethernet Switch Module for the IBM Eserver
BladeCenter System Release Notes
Switch requirements and procedures for initial configurations and software
upgrades tend to change and therefore appear only in the release notes.
Before installing, configuring, or upgrading the switch, refer to the release
notes for the latest information.
v Cisco Systems Intelligent Gigabit Ethernet Switch Module for the IBM Eserver
BladeCenter Software Configuration Guide
This Cisco document is in PDF on the IBM BladeCenter Documentation CD. It
contains software configuration information for the Gigabit Ethernet switch
module. It provides:
– Configuration instructions for your Gigabit Ethernet switch module
– Information about features
– Information about getting help
– Guidance for planning, implementing, and administering LAN operating
system software
– Usage examples
– Troubleshooting information for your Gigabit Ethernet switch module
v Cisco Systems Intelligent Gigabit Ethernet Switch Module Message Guide
Chapter 1. Introducing the Cisco Systems Intelligent Gigabit Ethernet switch module for the IBM
EserverEserver BladeCenter
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This Cisco document is in PDF on the IBM BladeCenter Documentation CD. It
contains information about the switch-specific system messages. During
operation, the system software sends these messages to the console or
logging server on another system. Not all system messages indicate
problems with the system. Some messages are informational, while others
can help diagnose problems with communication lines, internal hardware, or
the system software. This document also includes error messages that
display when the system fails.
v Cisco Systems Intelligent Gigabit Ethernet Switch Module Command Reference
Guide
This Cisco document is in PDF on the IBM BladeCenter Documentation CD. It
includes:
– Command line interface (CLI) modes
– Command line interface commands and examples
– Syntax description
– Defaults
– Command history
– Usage guidelines
– Related commands
v Cisco IOS Release 12.1 documentation at
http://www.cisco.com/en/US/products/sw/iosswrel/ps1831/index.html
v Cisco IOS Release 12.2 documentation at
http://www.cisco.com/en/US/products/sw/iosswrel/ps1835/index.html
If you plan to install a Gigabit Ethernet switch module in I/O-module bay 3 or
4 of your BladeCenter unit, you must also install an I/O expansion card (also
known as an Ethernet expansion card) in the applicable blade server to
support the Gigabit Ethernet switch modules in these bays. For information
about the types of compatible I/O expansion cards for the blade servers,
contact your IBM authorized reseller. For details about I/O expansion cards,
see the documents on the IBM BladeCenter Documentation CD that pertain to the
type of I/O expansion card that you can install in the applicable blade server:
v IBM Eserver BladeCenter Gigabit Ethernet Expansion Card Installation Guide
v Hardware Maintenance Manual and Troubleshooting Guides
Notices and statements used in this document
The caution and danger statements that appear in this document are also in
the multilingual Safety Information document, which is on the IBM BladeCenter
Documentation CD. Each statement is numbered for reference to the
corresponding statement in the Safety Information document.
The following types of notices and statements are used in this document:
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v Note: These notices provide important tips, guidance, or advice.
v Important: These notices provide information or advice that might help you
avoid inconvenient or problem situations.
v Attention: These notices indicate possible damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in
which damage could occur.
v Caution: These statements indicate situations that can be potentially
hazardous to you. A caution statement is placed just before the description
of a potentially hazardous procedure step or situation.
v Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
Chapter 1. Introducing the Cisco Systems Intelligent Gigabit Ethernet switch module for the IBM
EserverEserver BladeCenter
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Major components of the Gigabit Ethernet switch module
Orange on the release latch on the Gigabit Ethernet switch module indicates
that the device can be hot-swapped, which means that you can install or
remove this component while the BladeCenter unit is on. See Chapter 2,
“Installing and removing a switch module,” on page 11 for more information
about installing and removing a switch module.
The following illustration shows the major components of your Gigabit
Ethernet switch module.
Note: The illustrations in this document might differ slightly from your
hardware. These labels are located on the bottom of the module.
Release latch
Information panel
Serial number/
identification label
Ethernet ports (4)
Media access
control (MAC)
address label
For more information about the components of the information panel, see
Chapter 3, “Information panel LEDs and external ports,” on page 19.
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Chapter 2. Installing and removing a switch module
The following illustration shows the I/O-module bay locations in the
BladeCenter unit.
I/O module
bay 3
I/O module bay 1
AC
DC
AC
DC
I/O module bay 2
I/O module bay 4
Attention: To maintain proper system cooling, each I/O-module bay must
contain either a module or a filler module; each blade bay must contain either
a blade or a filler blade.
Your BladeCenter unit supports a minimum of one hot-plug Gigabit Ethernet
switch module, in I/O-module bay 1. The Gigabit Ethernet switch modules in
I/O-module bays 1 and 2 are for the integrated Ethernet controllers or fibre
channel expansion modules in the applicable blade servers. The Gigabit
Ethernet switch modules in I/O-module bays 3 and 4 are for the Ethernet
controllers or fibre channel controllers on the I/O expansion card on any
applicable blade servers.
© Copyright IBM Corp. 2004
11
For additional information about the location of the Gigabit Ethernet switch
module, see the BladeCenter Type 8677 Installation and User’s Guide on the IBM
BladeCenter Documentation CD. For details about network interface requirements
and expansion options, see the following documents:
v IBM BladeCenter Planning and Installation Guide at
http://www.ibm.com/pc/support; then follow the instructions in “Related
documentation” on page 7 to locate the guide.
v BladeCenter HS20 Installation and User’s Guide for each blade server type on
the IBM BladeCenter Documentation CD.
Installation guidelines
Before you begin to install the Gigabit Ethernet switch module in the
BladeCenter unit, read the following information:
v Read the safety information beginning on page v and the guidelines in
“Handling static-sensitive devices” on page 13, and read the safety
statements in the BladeCenter unit option publications.
v Orange on the release latch on the Gigabit Ethernet switch module indicates
that the device can be hot-swapped, which means that you can install or
remove this component while the BladeCenter unit is on. See the instructions
in this chapter for more information about installing or removing hot-swap
or hot-plug components.
v You do not have to turn off the BladeCenter unit to install or replace any of
the hot-swap modules on the rear of the BladeCenter unit.
v If you plan to install a Gigabit Ethernet switch module in I/O-module bay 3
or 4 of the BladeCenter unit, you must also install an I/O expansion card in
the applicable blade server to support the Gigabit Ethernet switch modules
in these bays.
System reliability considerations
To help ensure proper cooling and system reliability, make sure that:
v Each of the I/O-module bays on the rear of the BladeCenter unit has either a
module or a filler module installed.
v A removed hot-swap module is replaced with another module or filler
module within 1 minute of removal.
v A removed hot-swap blade is replaced with another blade or filler blade
within 1 minute of removal.
v Cables for the optional modules are routed according to the illustrations and
instructions in this document.
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Handling static-sensitive devices
Attention: Static electricity can damage electronic devices. To avoid damage,
keep static-sensitive devices in their static-protective packages until you are
ready to install them.
To reduce the possibility of electrostatic discharge, observe the following
precautions:
v Limit your movement. Movement can cause static electricity to build up
around you.
v Handle the device carefully, holding it by its edges or its frame.
v Do not touch solder joints, pins, or exposed printed circuitry.
v Do not leave the device where others can handle and damage it.
v While the device is still in its static-protective package, touch it to any
unpainted metal surface of the BladeCenter unit or any unpainted metal
surface on any other grounded rack component for at least 2 seconds. (This
drains static electricity from the package and from your body.)
v Remove the device from its package and install it directly into the
BladeCenter unit without setting it down. If it is necessary to set down the
device, put it back into its static-protective package. Do not place the device
on the BladeCenter unit or on a metal surface.
v Take additional care when handling devices during cold weather. Heating
reduces indoor humidity and increases static electricity.
Management module software level
To ensure proper operation within the BladeCenter unit, the
management-module software must be at version 1.06 or later. This is noted in
the management module firmware VPD as BRET59A, or later. See the
BladeCenter Management Module User’s Guide on the IBM BladeCenter
Documentation CD for additional information.
Installing a switch module
Statement 8:
Chapter 2. Installing and removing a switch module
13
CAUTION:
Never remove the cover on a power supply or any part that has the
following label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
a service technician.
Complete the following steps to install a switch module:
1. Read the safety information beginning on page v and “Installation
guidelines” on page 12.
2. Remove the acoustic attenuation module, if one is installed, from the rear
of the BladeCenter unit.
Acoustic module
Locking
handle
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3. Select an I/O-module bay in which to install the Gigabit Ethernet switch
module.
Note: For details about I/O-module bay requirements, see the
BladeCenter documents that are listed on page 12.
4. Remove the filler module from the selected bay. Store the filler module for
future use.
5. If you have not already done so, touch the static-protective package that
contains the switch module to any unpainted metal surface of the
BladeCenter unit or any unpainted metal surface on any other grounded
rack-component for at least 2 seconds.
6. Remove the switch module from its static-protective package.
7. Make sure that the release latch on the switch module is in the open
position (perpendicular to the module).
8. Slide the switch module into the applicable I/O-module bay until it stops.
Switch module
Release latch
9. Push the release latch on the front of the switch module to the closed
position. After you insert and lock the switch module, it is turned on, and
the power-on self-test (POST) runs to verify that the switch module is
operating correctly. The POST results are displayed by the status LEDs.
10. Make sure that the LEDs on the switch module indicate that it is
operating correctly. Make sure that the OK LED on each switch module is
lit. See Chapter 3, “Information panel LEDs and external ports,” on page
19 for a description of the operation of these LEDs.
Chapter 2. Installing and removing a switch module
15
For additional information, see the Hardware Maintenance Manual and
Troubleshooting Guide on the IBM BladeCenter Documentation CD.
11. If you have other switch modules to install, do so now; otherwise, go to
step 12.
12. Attach any cables or cords that are required by the switch module. For the
locations of the connectors on the BladeCenter unit, see the BladeCenter
Type 8677 Installation and User’s Guide on the IBM BladeCenter
Documentation CD. For cable requirements, see page 6.
13. Replace the acoustic attenuation module, if applicable.
Removing a switch module
Attention: To maintain proper cooling and system reliability, each
I/O-module bay on the rear of the BladeCenter unit must have either a
module or a filler module installed. If you remove a hot-swap module, you
must replace it with another module or filler module within 1 minute of
removal.
Statement 8:
CAUTION:
Never remove the cover on a power supply or any part that has the
following label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
a service technician.
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Complete the following steps to remove a switch module:
1. Read the safety information beginning on page v and “Installation
guidelines” on page 12.
2. Remove the acoustic attenuation module, if one is installed, from the rear
of the BladeCenter unit (see step 2 on page 14 for location).
3. Disconnect any cables from the switch module that you are removing.
4. Pull the release latch toward the bottom of the switch module as shown in
the following illustration. The module moves out of the bay approximately
0.64 cm (0.25 inch).
Switch module
Release latch
5. Slide the switch module out of the bay and set it aside.
6. Place either another switch module or a filler module in the bay within 1
minute.
7. If you placed another switch module in the bay, reconnect any cables that
you disconnected.
8. Replace the acoustic-attenuation module option.
Chapter 2. Installing and removing a switch module
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Chapter 3. Information panel LEDs and external ports
This chapter describes the information panel and LEDs on the Gigabit Ethernet
switch module. This chapter also identifies the external ports on the
information panel.
Information panel
As shown in the following illustration, the information panel of the Gigabit
Ethernet switch module contains:
v Comprehensive LEDs, which display the status of the Gigabit Ethernet
switch module and the network (see “LEDs” on page 20).
v Four external 1000BASE-T Ethernet connectors for 10/100/1000 Mbps
connections to external Ethernet devices, such as backbones, end stations,
and servers. These connectors are identified as ports 17, 18, 19, and 20 in the
switch configuration menus and are labeled 17 through 20 (from top to
bottom) on the Gigabit Ethernet switch module.
LEDs
OK
LINK
17
TX/RX
LINK
18
Connectors
TX/RX
LEDs
LINK
19
TX/RX
LINK
20
TX/RX
© Copyright IBM Corp. 2004
19
LEDs
In addition to the OK and Gigabit Ethernet switch module error (fault) LEDs
on the information panel, each external port on the Gigabit Ethernet switch
module contains an Ethernet link OK LED and an Ethernet Tx/Rx LED. The
following illustration shows the LEDs on the Gigabit Ethernet switch module.
A description of each LED follows the illustration.
OK
Gigabit Ethernet switch
module error
OK
LINK
17
TX/RX
LINK
18
TX/RX
Ethernet link OK
LINK
Ethernet Tx/Rx
19
TX/RX
LINK
20
TX/RX
Notes:
1. The illustrations in this document might differ slightly from your hardware.
2. An amber LED is lit when a system error or event has occurred. To identify
the error or event, check the LEDs on the information panel of the Gigabit
Ethernet switch module. For additional information, see Chapter 7, “Solving
problems,” on page 47 and the Hardware Maintenance Manual and
Troubleshooting Guide on the IBM BladeCenter Documentation CD.
OK: This green LED is on the left side of the information panel, above the four
external 10/100/1000 Mbps connectors. When this LED is lit, it indicates that
the Gigabit Ethernet switch module has passed the power-on self-test (POST)
with no critical faults and is operational.
Gigabit Ethernet switch module error (fault): This amber LED is on the right
side of the information panel, above the four external 10/100/1000 Mbps
connectors. When this LED is lit, it indicates that the Gigabit Ethernet switch
module has a fault. If the Gigabit Ethernet switch module fails the POST or
detects an operational fault, this LED is lit.
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Note: When this LED is lit, the system-error LED on the BladeCenter unit is
also lit.
Ethernet link OK: This green link status LED is at the top of each external
10/100/1000 Mbps connector. When this LED is lit on a port, it indicates that
there is a connection (or link) to a device on that connector.
Ethernet Tx/Rx: This green activity LED is at the bottom of each external
10/100/1000 Mbps connector. When this LED flashes on a connector, it
indicates that data is being transmitted or received (that is, activity is
occurring) between that port and another device on the network link. The
flashing frequency is proportional to the amount of traffic on the network link.
Chapter 3. Information panel LEDs and external ports
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Chapter 4. Configuring the Gigabit Ethernet switch
module
The Gigabit Ethernet switch module supports two remote-access modes for
management through Ethernet connections. The Gigabit Ethernet switch
module has an internal Ethernet path to the management module and the four
external Ethernet connectors on the Gigabit Ethernet switch module. You can
select the mode that is best suited for your BladeCenter environment.
v Default mode: The default mode uses the internal path to the management
module only. In this mode, the remote-access link to the management
console must be attached to the 100 Mbps Ethernet connector on the
management module. The IP addresses and SNMP parameters of the Gigabit
Ethernet switch modules can be automatically assigned by the IBM Director
BladeCenter Deployment wizard (when available), or you must assign them
through the BladeCenter Management and Configuration Program. This
mode enables the system administrator to provide a secure LAN for
management of the BladeCenter subsystems that is separate from the data
network. See “Establishing a TCP/IP session for the Gigabit Ethernet switch
using the management module” on page 26 for additional information.
Important: In this mode, the Gigabit Ethernet switch module does not
respond to remote-management commands through the four external
Ethernet ports on the Gigabit Ethernet switch module.
See the applicable BladeCenter Installation and User’s Guide on the IBM
BladeCenter Documentation CD for additional instructions for configuring the
Gigabit Ethernet switch module for this mode of operation.
v Remote management mode: The system administrator can choose to enable
remote management of the Gigabit Ethernet switch module through the four
external connectors on the Gigabit Ethernet switch module, instead of or in
addition to access through the management module. This mode can be
enabled only through the management module configuration interface.
When this mode is enabled, the external Ethernet ports will support both
management traffic and BladeCenter application data traffic. See “Enabling
management over the external ports” on page 27 for additional information.
This mode enables the Gigabit Ethernet switch module IP addresses to be on
a different IP subnet than the management modules. This is useful when the
Gigabit Ethernet switch modules are to be managed and controlled as part
of the overall network infrastructure, while secure management of other
BladeCenter subsystems is maintained through the management module.
However, management-module access to the Gigabit switch-module link will
be lost if the Gigabit Ethernet switch module IP address is not on the same
IP subnet as the management module. See “Establishing a TCP/IP session
for the switch through the external switch module connectors” on page 30
for additional information. The Cisco Systems Intelligent Gigabit Ethernet
© Copyright IBM Corp. 2004
23
Switch Module for the IBM Eserver BladeCenter Software Configuration Guide on
the IBM BladeCenter Documentation CD contains additional instructions for
configuring the Gigabit Ethernet switch module for this mode of operation.
Important:
v Before you configure the Gigabit Ethernet switch module, make sure that the
management modules in the BladeCenter unit are correctly configured. See
the applicable BladeCenter Installation and User’s Guide documents on the IBM
BladeCenter Documentation CD for more information.
v The default IP address of the Gigabit Ethernet switch module is
192.168.70.127, 192.168.70.128, 192.168.70.129, or 192.168.70.130, depending on
the switch module bay where it is installed.
v If you change the IP address of the Gigabit Ethernet switch module and
restart the BladeCenter unit, the Gigabit Ethernet switch module maintains
this new IP address as its default value.
v The management module and the Gigabit Ethernet switch module can
communicate with each other only if they are on the same IP subnet.
v When you use the management-module Web interface to update the Gigabit
Ethernet switch-module configuration, the management-module firmware
saves the new configuration in its internal nonvolatile random-access
memory (NVRAM). If the switch module restarts, the management module
applies the saved configuration to the switch module.
If, for some reason, the switch module restarts and the management module
cannot apply the saved configuration to the switch module, the switch
module defaults to using the configuration that it had previously saved. If
the subnet IP address of the switch module does not match the subnet IP
address of the management module, you can no longer manage the switch
module.
v For switch communication with a remote management station, such as the
IBM Director server, through the management-module external Ethernet
port, the switch-module internal-network interface and the
management-module internal and external interfaces must be on the same IP
subnet.
See the Cisco Systems Intelligent Gigabit Ethernet Switch Module for the IBM
Eserver BladeCenter Software Configuration Guide on the IBM BladeCenter
Documentation CD for specific details about configuring the Gigabit Ethernet
switch module.
In addition to reviewing the documents in this library, review the following
publications for information to help you prepare for system installation and
configuration:
v BladeCenter Management Module User’s Guide on the IBM BladeCenter
Documentation CD
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v BladeCenter Management Module Installation Guide on the IBM BladeCenter
Documentation CD
v IBM BladeCenter Planning and Installation Guide at
http://www.ibm.com/pc/support; then follow the instructions in “Related
documentation” on page 7 to locate the guide.
v Cisco Software Release 12.1 documentation at
http://www.cisco.com/en/US/products/sw/iosswrel/ps1831/index.html
v Cisco Software Release 12.2 documentation at
http://www.cisco.com/en/US/products/sw/iosswrel/ps1835/index.html
You can manage and configure the Gigabit Ethernet switch using the
management module or an external Gigabit Ethernet switch interface. When
the Gigabit Ethernet switch module is set to use the factory default
configuration, it can be accessed through the management-module VLAN. The
following figure is an example of establishing a TCP/IP session through the
management module or through the external interface.
Client A
eth0
192.168.70.125
HTTP
192.168.70.1
MM
Client B
Default VLAN
VLAN 2
15
17
Telnet
MGT1
192.168.70.127
eth1
eth1
192.168.70.126
18
10.10.1.2
19
20
Mgmt VLAN
VLAN 1
10.10.1.1
GbE
Client A manages the Gigabit Ethernet switch module through the default
management-module configuration interface. The management module is
always enabled and always a member of VLAN 1. VLAN 1 can never be
disabled. You can always manage the Gigabit Ethernet switch module over this
interface, provided that the IP addresses of the client, the management module,
and the Gigabit Ethernet switch module are on the same subnet, as shown in
the following table.
Chapter 4. Configuring the Gigabit Ethernet switch module
25
Network entity
IP address
Client A
192.168.70.1
Management module
192.168.70.125
Gigabit Ethernet switch module
192.168.70.127
Establishing a TCP/IP session for the Gigabit Ethernet
switch using the management module
Complete the following steps to establish a TCP/IP session for the switch
using the management module:
1. Log on to the management module as described in the BladeCenter
Management Module User’s Guide on the IBM BladeCenter Documentation CD.
If necessary, obtain the IP address of the management module from your
system administrator. The management-module window opens.
2. From the I/O Module Tasks menu, click Management.
3. In the I/O Module Management section, click the bay number that
corresponds to the location of the Gigabit Ethernet switch module that you
installed. The applicable bay number (in this example, bay 1) appears in the
bottom of the window, followed by other related switch module
information, including the IP address. The switch-module information is
divided into two sections: Current IP Configuration and New Static IP
Configuration.
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4. In the IP address field in the New Static IP Configuration section, type the
new TCP/IP address of the Gigabit Ethernet switch module; then, click
Save.
Note: The management module does not check for invalid IP addresses.
5. Click Advanced Management. You can now start a Web interface session, a
Telnet session, or a Secure Shell (SSH) session.
Note: The default setting for the SSH session is disabled. To enable this
setting, you must use the command-line interface (CLI).
The Web interface and the Telnet program provide different ways to access the
same internal switching software and configure it. Thus, all the settings in Web
management are the same as those found in the Telnet program.
v If your system application requires that you use the Web interface program,
see “Configuring the Gigabit Ethernet switch using the management-module
Web interface” on page 33 for additional information.
v If your system application requires that you use the Telnet program, see
“Configuring the Gigabit Ethernet switch module using Telnet” on page 32
for additional information.
v For information about running an SSH session, see the Secure Shell
Configuration information on the IBM BladeCenter Documentation CD.
Enabling management over the external ports
Complete the following steps to enable management over the external
connectors (ports):
1. Log on to the management module as described in the BladeCenter
Management Module User’s Guide on the IBM BladeCenter Documentation CD.
If necessary, obtain the IP address of the management module from your
system administrator. The management-module window opens.
Chapter 4. Configuring the Gigabit Ethernet switch module
27
2. From the I/O Module Tasks menu, click Management.
3. Click I/O Module Tasks > Management > Advanced Management in the
management-module Web interface and make sure that the following
Gigabit Ethernet switch-module features are enabled:
v External ports
v External management over all ports
v Preserve new IP configuration on all resets
The default setting is Disabled for these features. If these features are not
already enabled, change the setting to Enabled; then, click Save.
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Note: See the applicable BladeCenter Installation and User’s Guide documents
on the IBM BladeCenter Documentation CD for additional information
about enabling external management over all ports.
4. In the applicable bay information section, click Advanced Management.
You can now start a Web interface session, a Telnet session, or a Secure
Shell (SSH) session.
Chapter 4. Configuring the Gigabit Ethernet switch module
29
Establishing a TCP/IP session for the switch through the
external switch module connectors
To establish a TCP/IP session for the switch through the external Gigabit
Ethernet switch-module connectors, you must provide a connection to the
Ethernet network through the Gigabit Ethernet switch module. To do this, you
must first enable the external interfaces as described in “Enabling management
over the external ports” on page 27 and then configure the TCP/IP address for
the Gigabit Ethernet switch module.
Complete the following steps:
1. Log on to the management module as described in the BladeCenter
Management Module User’s Guide on the IBM BladeCenter Documentation CD.
If necessary, obtain the IP address of the management module from your
system administrator. The management-module window opens.
2. From the I/O Module Tasks menu, click Management.
3. From the I/O Module Management section, click the bay number that
corresponds to the location of the Gigabit Ethernet switch module that you
installed. The applicable bay number is displayed in the bottom of the
window, followed by other related switch-module information, including
the IP address. The switch-module information is divided into two sections:
Current IP Configuration and New Static IP Configuration.
4. In the IP address field in the New Static IP Configuration section, type the
TCP/IP address of the Gigabit Ethernet switch module; then, click Save.
You can set up the TCP/IP address for the Gigabit Ethernet switch module in
either of two ways:
v Use the default TCP/IP address
v Obtain a valid, unique TCP/IP address from your system administrator
Note: The management module does not check for invalid IP addresses.
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If you obtain a valid, unique TCP/IP address from your system administrator,
you can set up the new TCP/IP address for the Gigabit Ethernet switch
module from the management module, as shown in the following illustration:
In the IP address field in the New Static IP Configuration section, type the
new TCP/IP address of the Gigabit Ethernet switch module; then, click Save.
You are now ready to configure the Gigabit Ethernet switch module.
Chapter 4. Configuring the Gigabit Ethernet switch module
31
Configuring the Gigabit Ethernet switch module using Telnet
Your Gigabit Ethernet switch module supports a management interface that
you can use to configure and control the Gigabit Ethernet switch module over
the network using the Telnet program. You can use this facility to perform
many basic network management functions. In addition, you can use the Telnet
interface to configure the Gigabit Ethernet switch module for management
using an SNMP-based network management system. The following sections
describe how to use the Telnet interface to access the Gigabit Ethernet switch
module, change its settings, and monitor its operation.
Connecting to the Gigabit Ethernet switch module
If you know the IP address for your switch module and you have an existing
network connection, you can use the Telnet program (in VT-100 compatible
terminal mode) to access and control the Gigabit Ethernet switch module. The
Telnet program and your switch module must be on the same network. If you
need to obtain the IP address for your switch module or establish a network
connection, contact your system or network administrator. Be sure to use the
correct IP address in the required command, as specified in “Accessing the
Ethernet switch module command-line interface” on page 33.
Telnet usage conventions
The Telnet interface uses the following conventions:
v You can toggle an item in angle brackets ( < > ) among several choices by
using the spacebar.
v You can change an item in square brackets ( [ ] ) by typing a new value. You
can use the Backspace and Delete keys to erase characters behind and in
front of the cursor.
v You can use the Up Arrow and Down Arrow keys, the Left Arrow and Right
Arrow keys, the Tab key, and the Backspace key to move between selected
items.
v Items in uppercase are commands. Move the selection to a command and
press Enter to process that command.
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Accessing the Ethernet switch module command-line interface
Complete the following steps to connect to the Gigabit Ethernet switch module
using Telnet:
1. Open an MS-DOS console window.
2. From the command-line prompt, type telnet x and press Enter.
Where x is the IP address for your switch module.
3. Enter your password. If you do not have an assigned password, enter the
default password (PASSW0RD, where O is a zero) and press Enter.
Note: Capital letters are required; these fields are both case-sensitive. To
increase system security, change the password after you log on for
the first time.
After you log on to the Gigabit Ethernet switch module, you can perform the
tasks that are described in the Cisco Command Reference Guide and other
documents on the IBM BladeCenter Documentation CD.
Configuring the Gigabit Ethernet switch using the
management-module Web interface
This section describes how to use the management-module Web interface to
access and configure the internal switching software.
This section also describes some of the Web interface Gigabit Ethernet
switch-module management features.
The Gigabit Ethernet switch module offers an embedded HTML Web interface
that you can use to manage the switch through Netscape
Navigator/Communicator, or Microsoft® Internet Explorer. This interface is
enabled by default. The Web browser acts as an access tool and can
communicate directly with the switch using HTTP. Your browser window
might vary from the window illustrations in this document. You can access the
Web interface only through HTTP port 80. Your computer might have to access
and install a Java plug-in (JRE 1.4.0) to run without errors. Later versions of
the JRE might work but are not officially supported.
Note: This Web interface does not accept Chinese language input (or other
double-byte character-set languages).
Because the Web interface is a built-in component of the Cisco IOS software,
you do not have to install a separate interface program. The Web interface
contains the following features:
v Supports Netscape and Internet Explorer Web browsers
v Password protection
Chapter 4. Configuring the Gigabit Ethernet switch module
33
v User-friendly design
v The same configuration and monitoring functions as in the command-line
interface (CLI)
v Upgradeability when future Cisco IOS software updates are available
Before you can access and start the Web interface, make sure you have
completed the following procedures:
v Install the Gigabit Ethernet switch module in the BladeCenter unit
v Verify that the Cisco IOS software is installed on the Gigabit Ethernet switch
module
v Configure at least one IP interface on the switch module
v Enable the frames and the JavaScript™ program in your Web browser.
v The following hardware and software are required for the Web interface:
– A frame-capable Web-browser program, such as Internet Explorer (version
6.0 or later) or Netscape Navigator (version 4.7 or later)
– A computer or workstation with network access to the switch module
To start the Web interface, complete the following steps:
1. Start a Web browser. The Web-browser window opens.
2. In the URL field, enter the IP address of the switch module, in the
following format
http://xxx.xxx.xxx.xxx. The login window opens.
3. Enter your user ID and password. If you do not have an assigned user ID
and initial password, type the default user ID (USERID) in the User Name
field and the default password (PASSW0RD, where the 0 is a zero) in the
Password field and click OK.
The following window opens (see the following illustration). This window and
its elements are described in detail in the Cisco Software Configuration Guide on
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the IBM BladeCenter Documentation CD.
Note: The passwords used to access the Gigabit Ethernet switch module are
case-sensitive. To increase system security, change the password after
you log on for the first time.
The following illustration displays the CMS window:
Chapter 4. Configuring the Gigabit Ethernet switch module
35
First-time connection to the Gigabit Ethernet switch module
The first time that you turn on the Gigabit Ethernet switch module, you must
set the date and time, either through the Web interface or the Telnet interface.
Because the Gigabit Ethernet switch module does not contain a battery-backed
real-time clock, you also must reset the date and time whenever any of the
following conditions exists:
v The Gigabit Ethernet switch module is turned off and then back on
v The Gigabit Ethernet switch module is restarted
v The Gigabit Ethernet switch module software is updated
To set the date and time through the interface, complete the following steps:
1. Start CMS.
2. From Administration, click System Time. The System Time window opens.
3. Enter the current date and time and click Apply.
4. Click OK to exit the CMS window.
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The following illustrations show how to set the date and time through CMS.
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Chapter 5. Configuring Serial over Local Area Network
The Gigabit Ethernet switch module supports Serial over Local Area Network
(SOL) protocol with all BladeCenter processors. The Gigabit Ethernet switch
module must be installed in Bay 1 for SOL support. SOL virtual local area
network (VLAN) support for the Gigabit Ethernet switch module and the
management module must each be configured with VLAN information.
Configuring SOL on the management module
To configure the management module for SOL, complete the following steps:
1. Log on to the management module as described in the BladeCenter
Management Module User’s Guide on the IBM BladeCenter Documentation CD.
If necessary, obtain the IP address of the management module from your
system administrator. The management-module window opens.
2. From the Blade Tasks menu, click Serial Over LAN. The Serial Over LAN
(SOL) window opens.
3. Click Serial Over LAN Configuration. The Serial Over LAN Configuration
window opens.
4. In the SOL VLAN ID field, enter the applicable VLAN ID number; then
click Save.
5. Click Enable Serial Over LAN.
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Configuring SOL on the Gigabit Ethernet switch module
To configure SOL on the Gigabit Ethernet switch module, complete the
following steps:
1. Open an MS-DOS console window.
2. From MS-DOS prompt, type telnet x and press Enter.
Where x is the IP address for your switch module
3. Enter your password. If you do not have an assigned initial password, type
the default password (PASSW0RD, where O is a zero) and press Enter. A
Telnet session opens.
Note: You must make sure that the SOL VLAN on the management
module is identical to the SOL VLAN of the switch module.
4. Define the SOL session on VLAN 3. At the console prompt, enter the
following commands:
config t
vlan 3
state active
exit
int gi0/15
sw trunk allow vlan add 3
end
config t
int gi0/17
switchport trunk allowed vlan remove 3
int gi0/18
switchport trunk allowed vlan remove 3
int gi0/19
switchport trunk allowed vlan remove 3
int gi0/20
switchport trunk allowed vlan remove 3
end
The management module and the Gigabit Ethernet switch module are ready
for SOL traffic over the specified VLAN.
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Chapter 6. Updating the Gigabit Ethernet switch
software
This chapter describes how to determine the level of the software that is
installed on the Gigabit Ethernet switch module, how to obtain the latest level
of switch software, how to upgrade the switch software, and how to reset the
switch module to activate the software upgrade.
Determining the level of Gigabit Ethernet switch software
After you install the Gigabit Ethernet switch module in your BladeCenter unit,
make sure that the latest Cisco switch operating-system (IOS) software is
installed on the Gigabit Ethernet switch module. To determine the level of the
Cisco IOS software that is installed on the Gigabit Ethernet switch module,
complete the following steps:
1. Log on to the management module as described in the BladeCenter
Management Module User’s Guide on the IBM BladeCenter Documentation CD.
If necessary, obtain the IP address of the management module from your
system administrator. The login window opens.
2. From the Monitors menu, click Firmware VPD. The Firmware VPD
window opens.
3. Locate the I/O Module Firmware VPD section. Page down to the I/O
module-bay number that contains the Gigabit Ethernet switch module that
you installed; then, note the corresponding level of the software for the
switch module.
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Obtaining the latest level of switch software
To determine the latest level of the Cisco IOS software that is available from
IBM, complete the following steps:
1. Go to http://www.ibm.com/pc/support/; then, click Support &
downloads. The IBM Support & downloads window opens.
2. Click Downloads and drivers. The Downloads and drivers window opens.
3. In the Additional search terms: field, enter the switch machine-model
number (for example, 8842-21x) and click Go. A Results window opens,
displaying a list of links to the latest available software.
4. Compare the level of software that you noted in the I/O Module Firmware
VPD section to the latest level of available software. If the two software
levels do not match, download the latest level from the Web to your switch
module.
The Gigabit Ethernet switch module contains two software operating-system
images. Therefore, you can always return to a previous image if the current
download process fails.
Upgrading the switch software
The switch software is upgraded through a TFTP server application. Typically,
this software runs as an application under your operating system. Make sure
that this software is installed on your server; then, download the software
images from the IBM Web site into a directory on your TFTP server. Enable the
TFTP server and set its default directory to the one where the image is.
To transfer the software image files from the TFTP server to the switch, you
must establish a Telnet session through the management module. To make sure
you have a connection, you must ping the TFTP server. The Telnet session
performs optimally if all three network entities (TFTP server, management
module, and switch IP addresses) are on the same subnet. Otherwise, you must
use a router. Use the management-module interface to configure the IP
addresses of the management module external interface (eth0) and the Gigabit
Ethernet switch module so that they are both on the same subnet as the TFTP
server.
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In this illustration, the IP addresses and masks in the following table are used.
Network entity
IP address
Mask
TFTP server
192.168.2.178
255.255.255.0
Management module (eth0)
192.168.2.237
255.255.255.0
Gigabit Ethernet switch
current IP configuration
192.168.2.51
255.255.255.0
Note: With this configuration, you can ping the Gigabit Ethernet switch
module.
Use the management module interface to start a Telnet session, as described in
the following steps. The requirements for running a Telnet session are
described in Chapter 4, “Configuring the Gigabit Ethernet switch module,” on
page 23.
1. Log on to the management module as described in the BladeCenter
Management Module User’s Guide on the IBM BladeCenter Documentation CD.
The login window opens.
2. From the I/O Module Tasks menu, click Management. The BladeCenter
Management Module window opens.
3. To start a Telnet session, click Start Telnet Session, as shown in the
following illustration.
Chapter 6. Updating the Gigabit Ethernet switch software
43
To upgrade the switch software, complete the following steps:
1. Using the CLI, type the following command and press Enter:
archive download tftp://xxxx/yyyy (where xxxx is the IP address of the TFTP
server and yyyy is the image to be downloaded; for example, cigesm
-i6q4l2-tar.121-0.0.38.ea1.tar).
2. When the download is complete, at the CLI prompt, type
reload <Enter>
y <Enter>
Note: The previous image will be overwritten. There is enough memory to
store only one image.
Resetting and restarting the Gigabit Ethernet switch module
To activate the new image or images, you must reset the Gigabit Ethernet
switch module through the management-module interface. Complete the
following steps to reset the Gigabit Ethernet switch module:
1. From the I/O Module Tasks menu, click Management. The BladeCenter
Management Module window opens.
2. Select the I/O module bay on which the software update was just installed.
3. From the I/O Module Tasks menu, click Power/Restart.
4. Click POWER OFF SWITCH MODULE.
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5. Select the I/O module bay on which the software update was just installed.
6. Click POWER ON SWITCH MODULE. Wait 70 seconds for POST to be
completed.
7. Make sure that the latest Cisco switch operating -system software was
correctly installed on the Gigabit Ethernet switch module. From the
Monitors menu, click Firmware VPD. The Firmware VPD window opens.
8. In the Firmware VPD window, locate the I/O Module Firmware VPD
section. Page down to the number of the I/O module bay that contains the
Gigabit Ethernet switch module that you just installed; then, note the
corresponding level of the software for the switch module. Make sure that
the latest Cisco switch operating system software is correctly installed on
the Gigabit Ethernet switch module.
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Chapter 7. Solving problems
This section provides basic troubleshooting information to help you solve some
problems that might occur while you are setting up the Gigabit Ethernet
switch module. The Cisco Systems Intelligent Gigabit Ethernet Switch Module
for the IBM Eserver BladeCenter Software Configuration Guide on the IBM
BladeCenter Documentation CD contain more details about troubleshooting the
Gigabit Ethernet switch module.
If you cannot locate and correct the problem using the information in this
section, see Chapter 8, “Getting help and technical assistance,” on page 51.
Running POST
To ensure that it is fully operational, the Gigabit Ethernet switch module
processes a series of tests during power-up or a restart (power-on self-test, or
POST). These tests take approximately 1 minute to complete. The management
module reads the test results and displays them for you. During normal
operation, these tests are completed without error, and the green OK LED is lit.
However, if the Gigabit Ethernet switch module fail POST, the amber Gigabit
Ethernet switch module error (fault) LED and the system-error LED on the
BladeCenter unit is lit. An event is stored in the event log in the System Status
panel of the management module. The specific failure is displayed on the
System Status I/O Module panel of the management module. The following
illustrations are examples of the windows that open if a POST error occurs.
Note: For the location and description of the Gigabit Ethernet switch module
LEDs, see Chapter 3, “Information panel LEDs and external ports,” on
page 19.
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POST errors
There are two types of errors: noncritical and critical. Noncritical errors apply
to one port, and the Gigabit Ethernet switch module is operational. You can
continue to operate the Gigabit Ethernet switch module; however, you must
replace it as soon as possible. When critical errors occur, the Gigabit Ethernet
switch module does not operate. If a critical error occurs, the switch will try
complete the startup sequence and initialization process. Complete the
following steps:
1. Log on to the management module as described in the BladeCenter
Management Module User’s Guide on the IBM BladeCenter Documentation CD.
If necessary, obtain the IP address of the management module from your
system administrator. The login window opens.
2. Turn off the Gigabit Ethernet switch module; then, on again.
3. After POST is completed, the management module displays the results.
Refresh the window to view the POST results. If the error remains, the
Gigabit Ethernet switch module is defective. Replace the Gigabit Ethernet
switch module.
The following table describes the basic critical and noncritical failures. This
abbreviated list is representative; it is not intended as an exhaustive list. An
error code is associated with each failure. Error codes appear on the
Management Module Switch Information window. Be sure to note the
applicable error code and corresponding failure. You might have to provide
this information when you call the IBM HelpCenter®. For details, see
Chapter 8, “Getting help and technical assistance,” on page 51.
Diagnostic indicator (in
hex)
Failing functional area
Failure criticality
00 - 7F
Base internal functions
Critical
80 - 9F
Internal interface failures
Noncritical
A0 - AF
External interface errors
Noncritical
B0 - FE
Reserved
Noncritical
FF
Switch module “good”
indicator
Operation
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Chapter 8. Getting help and technical assistance
If you need help, service, or technical assistance or just want more information
about IBM products, you will find a wide variety of sources available from
IBM to assist you. This appendix contains information about where to go for
additional information about IBM and IBM products, what to do if you
experience a problem with your xSeries or IntelliStation® system, and whom to
call for service, if it is necessary.
Before you call
Before you call, make sure that you have taken these steps to try to solve the
problem yourself:
v Check all cables to make sure that they are connected.
v Check the power switches to make sure that the system is turned on.
v Use the troubleshooting information in your system documentation, and use
the diagnostic tools that come with your system. Information about
diagnostic tools is in the Hardware Maintenance Manual and Troubleshooting
Guide on the IBM xSeries Documentation CD or in the IntelliStation Hardware
Maintenance Manual at the IBM Support Web site.
v Go to the IBM Support Web site at http://www.ibm.com/pc/support/ to
check for technical information, hints, tips, and new device drivers or to
submit a request for information.
You can solve many problems without outside assistance by following the
troubleshooting procedures that IBM provides in the online help or in the
publications that are provided with your system and software. The information
that comes with your system also describes the diagnostic tests that you can
perform. Most xSeries and IntelliStation systems, operating systems, and
programs come with information that contains troubleshooting procedures and
explanations of error messages and error codes. If you suspect a software
problem, see the information for the operating system or program.
Using the documentation
Information about your IBM xSeries or IntelliStation system and preinstalled
software, if any, is available in the documentation that comes with your
system. That documentation includes printed books, online books, readme files,
and help files. See the troubleshooting information in your system
documentation for instructions for using the diagnostic programs. The
troubleshooting information or the diagnostic programs might tell you that you
need additional or updated device drivers or other software. IBM maintains
pages on the World Wide Web where you can get the latest technical
© Copyright IBM Corp. 2004
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information and download device drivers and updates. To access these pages,
go to http://www.ibm.com/pc/support/ and follow the instructions. Also,
you can order publications through the IBM Publications Ordering System at
http://www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi.
Getting help and information from the World Wide Web
On the World Wide Web, the IBM Web site has up-to-date information about
IBM xSeries and IntelliStation products, services, and support. The address for
IBM xSeries information is http://www.ibm.com/eserver/xseries/. The
address for IBM IntelliStation information is
http://www.ibm.com/pc/intellistation/.
You can find service information for your IBM products, including supported
options, at http://www.ibm.com/pc/support/.
Software service and support
Through IBM Support Line, you can get telephone assistance, for a fee, with
usage, configuration, and software problems with xSeries servers, IntelliStation
workstations, and appliances. For information about which products are
supported by Support Line in your country or region, go to
http://www.ibm.com/services/sl/products/.
For more information about Support Line and other IBM services, go to
http://www.ibm.com/services/, or go to http://www.ibm.com/planetwide/
for support telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV
(1-800-426-7378).
Hardware service and support
You can receive hardware service through IBM Services or through your IBM
reseller, if your reseller is authorized by IBM to provide warranty service. Go
to http://www.ibm.com/planetwide/ for support telephone numbers, or in
the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).
In the U.S. and Canada, hardware service and support is available 24 hours a
day, 7 days a week. In the U.K., these services are available Monday through
Friday, from 9 a.m. to 6 p.m.
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Appendix A. IBM Statement of Limited Warranty
Z125-4753-07 11/2002
Part 1 - General Terms
Part 1 - General Terms
This Statement of Limited Warranty includes Part 1 - General Terms, Part 2 Country-unique Terms, and Part 3 - Warranty Information. The terms of Part 2
replace or modify those of Part 1. The warranties provided by IBM in this Statement
of Limited Warranty apply only to Machines you purchase for your use, and not for
resale. The term “Machine” means an IBM machine, its features, conversions,
upgrades, elements, or accessories, or any combination of them. The term “Machine”
does not include any software programs, whether pre-loaded with the Machine,
installed subsequently or otherwise. Nothing in this Statement of Limited
Warranty affects any statutory rights of consumers that cannot be waived or
limited by contract.
What this Warranty Covers
IBM warrants that each Machine 1) is free from defects in materials and
workmanship and 2) conforms to IBM’s Official Published Specifications
(“Specifications”) which are available on request. The warranty period for the
Machine starts on the original Date of Installation and is specified in Part 3 Warranty Information. The date on your invoice or sales receipt is the Date of
Installation unless IBM or your reseller informs you otherwise. Many features,
conversions, or upgrades involve the removal of parts and their return to IBM.
A part that replaces a removed part will assume the warranty service status of
the removed part. Unless IBM specifies otherwise, these warranties apply only
in the country or region in which you purchased the Machine.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND
REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. SOME STATES OR JURISDICTIONS DO
NOT ALLOW THE EXCLUSION OF EXPRESS OR IMPLIED
WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO
THE WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT
PERIOD. SOME STATES OR JURISDICTIONS DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
What this Warranty Does not Cover
© Copyright IBM Corp. 2004
53
This warranty does not cover the following:
v any software programs, whether pre-loaded or shipped with the Machine,
or installed subsequently;
v failure resulting from misuse (including but not limited to use of any
Machine capacity or capability, other than that authorized by IBM in
writing), accident, modification, unsuitable physical or operating
environment, or improper maintenance by you;
v failure caused by a product for which IBM is not responsible; and
v any non-IBM products, including those that IBM may procure and provide
with or integrate into an IBM Machine at your request.
The warranty is voided by removal or alteration of identification labels on the
Machine or its parts.
IBM does not warrant uninterrupted or error-free operation of a Machine.
Any technical or other support provided for a Machine under warranty, such
as assistance via telephone with “how-to” questions and those regarding
Machine set-up and installation, is provided WITHOUT WARRANTIES OF
ANY KIND.
How to Obtain Warranty Service
If the Machine does not function as warranted during the warranty period,
contact IBM or your reseller to obtain warranty service. If you do not register
the Machine with IBM, you may be required to present proof of purchase as
evidence of your entitlement to warranty service.
What IBM Will Do to Correct Problems
When you call for service, you must follow the problem determination and
resolution procedures that IBM specifies. A technician will attempt to make an
initial diagnosis of your problem and help you resolve it over the telephone.
The type of warranty service applicable to your Machine is specified in Part 3 Warranty Information.
You are responsible for downloading and installing designated Machine Code
(microcode, basic input/output system code (called “BIOS”), utility programs,
device drivers, and diagnostics delivered with an IBM Machine) and other
software updates from an IBM Internet Web site or from other electronic
media, and following the instructions that IBM provides.
If your problem can be resolved with a Customer Replaceable Unit (“CRU”)
(e.g., keyboard, mouse, speaker, memory, hard disk drive and other easily
replaceable parts), IBM will ship these parts to you for replacement by you.
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If the Machine does not function as warranted during the warranty period and
your problem cannot be resolved over the telephone, through your application
of Machine Code or software updates, or with a CRU, IBM or your reseller, if
approved by IBM to provide warranty service, will either, at its discretion, 1)
repair it to make it function as warranted, or 2) replace it with one that is at
least functionally equivalent. If IBM is unable to do either, you may return the
Machine to your place of purchase and your money will be refunded.
IBM or your reseller will also manage and install selected engineering changes
that apply to the Machine.
Exchange of a Machine or Part
When the warranty service involves the exchange of a Machine or part, the
item IBM or your reseller replaces becomes its property and the replacement
becomes yours. You represent that all removed items are genuine and
unaltered. The replacement may not be new, but will be in good working order
and at least functionally equivalent to the item replaced. The replacement
assumes the warranty service status of the replaced item.
Your Additional Responsibilities
Before IBM or your reseller exchanges a Machine or part, you agree to remove
all features, parts, options, alterations, and attachments not under warranty
service.
You also agree to:
1. ensure that the Machine is free of any legal obligations or restrictions that
prevent its exchange;
2. obtain authorization from the owner to have IBM or your reseller service a
Machine that you do not own; and
3. where applicable, before service is provided:
a. follow the service request procedures that IBM or your reseller
provides;
b. backup or secure all programs, data, and funds contained in the
Machine;
c. provide IBM or your reseller with sufficient, free, and safe access to
your facilities to permit IBM to fulfill its obligations; and
d. inform IBM or your reseller of changes in the Machine’s location.
4. (a) ensure all information about identified or identifiable individuals
(Personal Data) is deleted from the Machine (to the extent technically
possible), (b) allow IBM, your reseller or an IBM supplier to process on
your behalf any remaining Personal Data as IBM or your reseller considers
necessary to fulfill its obligations under this Statement of Limited Warranty
(which may include shipping the Machine for such processing to other IBM
Appendix A. IBM Statement of Limited Warranty Z125-4753-07 11/2002
55
service locations around the world), and (c) ensure that such processing
complies with any laws applicable to such Personal Data.
Limitation of Liability
IBM is responsible for loss of, or damage to, your Machine only while it is 1)
in IBM’s possession or 2) in transit in those cases where IBM is responsible for
the transportation charges.
Neither IBM nor your reseller are responsible for any of your confidential,
proprietary or personal information contained in a Machine which you return
to IBM for any reason. You should remove all such information from the
Machine prior to its return.
Circumstances may arise where, because of a default on IBM’s part or other
liability, you are entitled to recover damages from IBM. In each such instance,
regardless of the basis on which you are entitled to claim damages from IBM
(including fundamental breach, negligence, misrepresentation, or other contract
or tort claim), except for any liability that cannot be waived or limited by
applicable laws, IBM is liable for no more than
1. damages for bodily injury (including death) and damage to real property
and tangible personal property; and
2. the amount of any other actual direct damages, up to the charges (if
recurring, 12 months’ charges apply) for the Machine that is subject of the
claim. For purposes of this item, the term “Machine” includes Machine
Code and Licensed Internal Code (“LIC”).
This limit also applies to IBM’s suppliers and your reseller. It is the maximum
for which IBM, its suppliers, and your reseller are collectively responsible.
UNDER NO CIRCUMSTANCES IS IBM, ITS SUPPLIERS OR RESELLERS
LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR
POSSIBILITY: 1) THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES
(OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2)
LOSS OF, OR DAMAGE TO, DATA; 3) SPECIAL, INCIDENTAL, OR
INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL
DAMAGES; OR 4) LOST PROFITS, BUSINESS REVENUE, GOODWILL OR
ANTICIPATED SAVINGS. SOME STATES OR JURISDICTIONS DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU. SOME STATES OR
JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT
APPLY TO YOU.
Governing Law
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Both you and IBM consent to the application of the laws of the country in
which you acquired the Machine to govern, interpret, and enforce all of your
and IBM’s rights, duties, and obligations arising from, or relating in any
manner to, the subject matter of this Statement of Limited Warranty, without
regard to conflict of law principles.
THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU
MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO
STATE OR JURISDICTION TO JURISDICTION.
Jurisdiction
All of our rights, duties, and obligations are subject to the courts of the country
in which you acquired the Machine.
Part 2 - Country-unique Terms
AMERICAS
ARGENTINA
Governing Law: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the Ordinary Commercial Court of the city of Buenos Aires.
BRAZIL
Governing Law: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the court of Rio de Janeiro, RJ.
PERU
Limitation of Liability: The following is added at the end of this section:
In accordance with Article 1328 of the Peruvian Civil Code the limitations and
exclusions specified in this section will not apply to damages caused by IBM’s
willful misconduct (“dolo”) or gross negligence (“culpa inexcusable”).
NORTH AMERICA
How to Obtain Warranty Service: The following is added to this Section:
To obtain warranty service from IBM in Canada or the United States, call
1-800-IBM-SERV (426-7378).
Appendix A. IBM Statement of Limited Warranty Z125-4753-07 11/2002
57
CANADA
Limitation of Liability: The following replaces item 1 of this section:
1.
damages for bodily injury (including death) or physical harm to real
property and tangible personal property caused by IBM’s negligence; and
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws in the Province of Ontario.
UNITED STATES
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws of the State of New York.
ASIA PACIFIC
AUSTRALIA
What this Warranty Covers: The following paragraph is added to this section:
The warranties specified in this Section are in addition to any rights you may
have under the Trade Practices Act 1974 or other similar legislation and are
only limited to the extent permitted by the applicable legislation.
Limitation of Liability: The following is added to this section:
Where IBM is in breach of a condition or warranty implied by the Trade
Practices Act 1974 or other similar legislation, IBM’s liability is limited to the
repair or replacement of the goods or the supply of equivalent goods. Where
that condition or warranty relates to right to sell, quiet possession or clear title,
or the goods are of a kind ordinarily acquired for personal, domestic or
household use or consumption, then none of the limitations in this paragraph
apply.
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws of the State or Territory.
CAMBODIA, LAOS, AND VIETNAM
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws of the State of New York, United States of America.
CAMBODIA, INDONESIA, LAOS, AND VIETNAM
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Arbitration: The following is added under this heading:
Disputes arising out of or in connection with this Statement of Limited
Warranty shall be finally settled by arbitration which shall be held in
Singapore in accordance with the Arbitration Rules of Singapore International
Arbitration Center (“SIAC Rules”) then in effect. The arbitration award shall be
final and binding for the parties without appeal and shall be in writing and set
forth the findings of fact and the conclusions of law.
The number of arbitrators shall be three, with each side to the dispute being
entitled to appoint one arbitrator. The two arbitrators appointed by the parties
shall appoint a third arbitrator who shall act as chairman of the proceedings.
Vacancies in the post of chairman shall be filled by the president of the SIAC.
Other vacancies shall be filled by the respective nominating party. Proceedings
shall continue from the stage they were at when the vacancy occurred.
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30
days of the date the other party appoints its, the first appointed arbitrator shall
be the sole arbitrator, provided that the arbitrator was validly and properly
appointed.
All proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The English language version of this
Statement of Limited Warranty prevails over any other language version.
HONG KONG S.A.R. OF CHINA AND MACAU S.A.R. OF CHINA
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws of Hong Kong Special Administrative Region of China.
INDIA
Limitation of Liability: The following replaces items 1 and 2 of this section:
1. liability for bodily injury (including death) or damage to real property and
tangible personal property will be limited to that caused by IBM’s
negligence; and
2. as to any other actual damage arising in any situation involving
nonperformance by IBM pursuant to, or in any way related to the subject
of this Statement of Limited Warranty, the charge paid by you for the
individual Machine that is the subject of the claim. For purposes of this
item, the term “Machine” includes Machine Code and Licensed Internal
Code (“LIC”).
Arbitration: The following is added under this heading:
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Disputes arising out of or in connection with this Statement of Limited
Warranty shall be finally settled by arbitration which shall be held in
Bangalore, India in accordance with the laws of India then in effect. The
arbitration award shall be final and binding for the parties without appeal and
shall be in writing and set forth the findings of fact and the conclusions of law.
The number of arbitrators shall be three, with each side to the dispute being
entitled to appoint one arbitrator. The two arbitrators appointed by the parties
shall appoint a third arbitrator who shall act as chairman of the proceedings.
Vacancies in the post of chairman shall be filled by the president of the Bar
Council of India. Other vacancies shall be filled by the respective nominating
party. Proceedings shall continue from the stage they were at when the
vacancy occurred.
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30
days of the date the other party appoints its, the first appointed arbitrator shall
be the sole arbitrator, provided that the arbitrator was validly and properly
appointed.
All proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The English language version of this
Statement of Limited Warranty prevails over any other language version.
JAPAN
Governing Law: The following sentence is added to this section:
Any doubts concerning this Statement of Limited Warranty will be initially
resolved between us in good faith and in accordance with the principle of
mutual trust.
MALAYSIA
Limitation of Liability: The word “SPECIAL” in item 3 of the fifth paragraph is
deleted.
NEW ZEALAND
What this Warranty Covers: The following paragraph is added to this section:
The warranties specified in this section are in addition to any rights you may
have under the Consumer Guarantees Act 1993 or other legislation which
cannot be excluded or limited. The Consumer Guarantees Act 1993 will not
apply in respect of any goods which IBM provides, if you require the goods
for the purposes of a business as defined in that Act.
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Limitation of Liability: The following is added to this section:
Where Machines are not acquired for the purposes of a business as defined in
the Consumer Guarantees Act 1993, the limitations in this section are subject to
the limitations in that Act.
PEOPLE’S REPUBLIC OF CHINA (PRC)
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws of the State of New York, United States of America (except when local
law requires otherwise).
PHILIPPINES
Limitation of Liability: Item 3 in the fifth paragraph is replaced by the following:
SPECIAL (INCLUDING NOMINAL AND EXEMPLARY DAMAGES),
MORAL, INCIDENTAL, OR INDIRECT DAMAGES FOR ANY ECONOMIC
CONSEQUENTIAL DAMAGES; OR
Arbitration: The following is added under this heading:
Disputes arising out of or in connection with this Statement of Limited
Warranty shall be finally settled by arbitration which shall be held in Metro
Manila, Philippines in accordance with the laws of the Philippines then in
effect. The arbitration award shall be final and binding for the parties without
appeal and shall be in writing and set forth the findings of fact and the
conclusions of law.
The number of arbitrators shall be three, with each side to the dispute being
entitled to appoint one arbitrator. The two arbitrators appointed by the parties
shall appoint a third arbitrator who shall act as chairman of the proceedings.
Vacancies in the post of chairman shall be filled by the president of the
Philippine Dispute Resolution Center, Inc. Other vacancies shall be filled by the
respective nominating party. Proceedings shall continue from the stage they
were at when the vacancy occurred.
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30
days of the date the other party appoints its, the first appointed arbitrator shall
be the sole arbitrator, provided that the arbitrator was validly and properly
appointed.
All proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The English language version of this
Statement of Limited Warranty prevails over any other language version.
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SINGAPORE
Limitation of Liability: The words “SPECIAL” and “ECONOMIC” in item 3 in
the fifth paragraph are deleted.
EUROPE, MIDDLE EAST, AFRICA (EMEA)
THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES:
The terms of this Statement of Limited Warranty apply to Machines purchased
from IBM or an IBM reseller.
How to Obtain Warranty Service: If you purchase a Machine in Austria,
Belgium, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece,
Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco,
Netherlands, Norway, Portugal, Spain, San Marino, Sweden, Switzerland,
United Kingdom or Vatican State, you may obtain warranty service for that
Machine in any of those countries from either (1) an IBM reseller approved to
perform warranty service or (2) from IBM, provided the Machine has been
announced and made available by IBM in the country in which you wish to
obtain service. If you purchased a Personal Computer Machine in Albania,
Armenia, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic,
Georgia, Hungary, Kazakhstan, Kyrgyzstan, Federal Republic of Yugoslavia,
Former Yugoslav Republic of Macedonia (FYROM), Moldova, Poland,
Romania, Russia, Slovak Republic, Slovenia, or Ukraine, you may obtain
warranty service for that Machine in any of those countries from either (1) an
IBM reseller approved to perform warranty service or (2) from IBM.
If you purchase a Machine in a Middle Eastern or African country, you may
obtain warranty service for that Machine from the IBM entity within the
country of purchase, if that IBM entity provides warranty service in that
country, or from an IBM reseller, approved by IBM to perform warranty service
on that Machine in that country. Warranty service in Africa is available within
50 kilometers of an IBM approved service provider. You are responsible for
transportation costs for Machines located outside 50 kilometers of an IBM
approved service provider.
Add the following paragraph in Western Europe (Austria, Belgium, Cyprus,
Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Liechtenstein,
Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain, San Marino, Sweden,
Switzerland, United Kingdom, Vatican State):
The warranty for Machines acquired in Western Europe shall be valid and
applicable in all Western Europe countries provided the Machines have been
announced and made available in such countries.
Governing Law:
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The phrase “the laws of the country in which you acquired the Machine” is replaced
by:
1) “the laws of Austria” in Albania, Armenia, Azerbaijan, Belarus,
Bosnia-Herzegovina, Bulgaria, Croatia, Georgia, Hungary, Kazakhstan,
Kyrgyzstan, FYR Macedonia, Moldova, Poland, Romania, Russia, Slovakia,
Slovenia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, and FR Yugoslavia;
2) “the laws of France” in Algeria, Benin, Burkina Faso, Cameroon, Cape
Verde, Central African Republic, Chad, Comoros, Congo Republic, Djibouti,
Democratic Republic of Congo, Equatorial Guinea, French Guiana, French
Polynesia, Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon,
Madagascar, Mali, Mauritania, Mauritius, Mayotte, Morocco, New Caledonia,
Niger, Reunion, Senegal, Seychelles, Togo, Tunisia, Vanuatu, and Wallis &
Futuna; 3) “the laws of Finland” in Estonia, Latvia, and Lithuania; 4) “the
laws of England” in Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea,
Ethiopia, Ghana, Jordan, Kenya, Kuwait, Liberia, Malawi, Malta,
Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao Tome, Saudi
Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab Emirates, the
United Kingdom, West Bank/Gaza, Yemen, Zambia, and Zimbabwe; and 5)
“the laws of South Africa” in South Africa, Namibia, Lesotho and Swaziland.
Jurisdiction: The following exceptions are added to this section:
1) In Austria the choice of jurisdiction for all disputes arising out of this
Statement of Limited Warranty and relating thereto, including its existence,
will be the competent court of law in Vienna, Austria (Inner-City); 2) in
Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan,
Kenya, Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman,
Pakistan, Qatar, Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia,
Tanzania, Uganda, United Arab Emirates, West Bank/Gaza, Yemen, Zambia,
and Zimbabwe all disputes arising out of this Statement of Limited Warranty
or related to its execution, including summary proceedings, will be submitted
to the exclusive jurisdiction of the English courts; 3) in Belgium and
Luxembourg, all disputes arising out of this Statement of Limited Warranty or
related to its interpretation or its execution, the law, and the courts of the
capital city, of the country of your registered office and/or commercial site
location only are competent; 4) in France, Algeria, Benin, Burkina Faso,
Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo
Republic, Djibouti, Democratic Republic of Congo, Equatorial Guinea,
French Guiana, French Polynesia, Gabon, Gambia, Guinea, Guinea-Bissau,
Ivory Coast, Lebanon, Madagascar, Mali, Mauritania, Mauritius, Mayotte,
Morocco, New Caledonia, Niger, Reunion, Senegal, Seychelles, Togo, Tunisia,
Vanuatu, and Wallis & Futuna all disputes arising out of this Statement of
Limited Warranty or related to its violation or execution, including summary
proceedings, will be settled exclusively by the Commercial Court of Paris; 5) in
Russia, all disputes arising out of or in relation to the interpretation, the
violation, the termination, the nullity of the execution of this Statement of
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Limited Warranty shall be settled by Arbitration Court of Moscow; 6) in South
Africa, Namibia, Lesotho and Swaziland, both of us agree to submit all
disputes relating to this Statement of Limited Warranty to the jurisdiction of
the High Court in Johannesburg; 7) in Turkey all disputes arising out of or in
connection with this Statement of Limited Warranty shall be resolved by the
Istanbul Central (Sultanahmet) Courts and Execution Directorates of Istanbul,
the Republic of Turkey; 8) in each of the following specified countries, any
legal claim arising out of this Statement of Limited Warranty will be brought
before, and settled exclusively by, the competent court of a) Athens for Greece,
b) Tel Aviv-Jaffa for Israel, c) Milan for Italy, d) Lisbon for Portugal, and e)
Madrid for Spain; and 9) in the United Kingdom, both of us agree to submit
all disputes relating to this Statement of Limited Warranty to the jurisdiction of
the English courts.
Arbitration: The following is added under this heading:
In Albania, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Bulgaria,
Croatia, Georgia, Hungary, Kazakhstan, Kyrgyzstan, FYR Macedonia,
Moldova, Poland, Romania, Russia, Slovakia, Slovenia, Tajikistan,
Turkmenistan, Ukraine, Uzbekistan, and FR Yugoslavia all disputes arising
out of this Statement of Limited Warranty or related to its violation,
termination or nullity will be finally settled under the Rules of Arbitration and
Conciliation of the International Arbitral Center of the Federal Economic
Chamber in Vienna (Vienna Rules) by three arbitrators appointed in accordance
with these rules. The arbitration will be held in Vienna, Austria, and the official
language of the proceedings will be English. The decision of the arbitrators will
be final and binding upon both parties. Therefore, pursuant to paragraph 598
(2) of the Austrian Code of Civil Procedure, the parties expressly waive the
application of paragraph 595 (1) figure 7 of the Code. IBM may, however,
institute proceedings in a competent court in the country of installation.
In Estonia, Latvia and Lithuania all disputes arising in connection with this
Statement of Limited Warranty will be finally settled in arbitration that will be
held in Helsinki, Finland in accordance with the arbitration laws of Finland
then in effect. Each party will appoint one arbitrator. The arbitrators will then
jointly appoint the chairman. If arbitrators cannot agree on the chairman, then
the Central Chamber of Commerce in Helsinki will appoint the chairman.
EUROPEAN UNION (EU)
THE FOLLOWING TERMS APPLY TO ALL EU COUNTRIES:
Consumers have legal rights under applicable national legislation governing
the sale of consumer goods. Such rights are not affected by the warranties
provided in this Statement of Limited Warranty.
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How to Obtain Warranty Service: The following is added to this section:
To obtain warranty service from IBM in EU countries, see the telephone listing
in Part 3 - Warranty Information.
You may contact IBM at the following address:
IBM Warranty & Service Quality Dept.
PO Box 30
Spango Valley
Greenock
Scotland PA16 0AH
AUSTRIA, DENMARK, FINLAND, GREECE, ITALY, NETHERLANDS,
PORTUGAL, SPAIN, SWEDEN AND SWITZERLAND
Limitation of Liability: The following replaces the terms of this section in its
entirety:
Except as otherwise provided by mandatory law:
1. IBM’s liability for any damages and losses that may arise as a consequence
of the fulfillment of its obligations under or in connection with this
Statement of Limited Warranty or due to any other cause related to this
Statement of Limited Warranty is limited to the compensation of only those
damages and losses proved and actually arising as an immediate and direct
consequence of the non-fulfillment of such obligations (if IBM is at fault) or
of such cause, for a maximum amount equal to the charges you paid for
the Machine. For purposes of this item, the term “Machine” includes
Machine Code and Licensed Internal Code (“LIC”).
The above limitation shall not apply to damages for bodily injuries
(including death) and damages to real property and tangible personal
property for which IBM is legally liable.
2. UNDER NO CIRCUMSTANCES IS IBM, ITS SUPPLIERS OR
RESELLERS LIABLE FOR ANY OF THE FOLLOWING, EVEN IF
INFORMED OF THEIR POSSIBILITY: 1) LOSS OF, OR DAMAGE TO,
DATA; 2) INCIDENTAL OR INDIRECT DAMAGES, OR FOR ANY
ECONOMIC CONSEQUENTIAL DAMAGES; 3) LOST PROFITS, EVEN
IF THEY ARISE AS AN IMMEDIATE CONSEQUENCE OF THE EVENT
THAT GENERATED THE DAMAGES; OR 4) LOSS OF BUSINESS,
REVENUE, GOODWILL, OR ANTICIPATED SAVINGS.
FRANCE AND BELGIUM
Limitation of Liability: The following replaces the terms of this section in its
entirety:
Except as otherwise provided by mandatory law:
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1. IBM’s liability for any damages and losses that may arise as a consequence
of the fulfillment of its obligations under or in connection with this
Statement of Limited Warranty is limited to the compensation of only those
damages and losses proved and actually arising as an immediate and direct
consequence of the non-fulfillment of such obligations (if IBM is at fault),
for a maximum amount equal to the charges you paid for the Machine that
has caused the damages. For purposes of this item, the term “Machine”
includes Machine Code and Licensed Internal Code (“LIC”).
The above limitation shall not apply to damages for bodily injuries
(including death) and damages to real property and tangible personal
property for which IBM is legally liable.
2. UNDER NO CIRCUMSTANCES IS IBM, ITS SUPPLIERS OR
RESELLERS LIABLE FOR ANY OF THE FOLLOWING, EVEN IF
INFORMED OF THEIR POSSIBILITY: 1) LOSS OF, OR DAMAGE TO,
DATA; 2) INCIDENTAL OR INDIRECT DAMAGES, OR FOR ANY
ECONOMIC CONSEQUENTIAL DAMAGES; 3) LOST PROFITS, EVEN
IF THEY ARISE AS AN IMMEDIATE CONSEQUENCE OF THE EVENT
THAT GENERATED THE DAMAGES; OR 4) LOSS OF BUSINESS,
REVENUE, GOODWILL, OR ANTICIPATED SAVINGS.
THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED:
AUSTRIA
What this Warranty Covers: The following replaces the first sentence of the first
paragraph of this section:
The warranty for an IBM Machine covers the functionality of the Machine for
its normal use and the Machine’s conformity to its Specifications.
The following paragraphs are added to this section:
The warranty period for Machines is 12 months from the date of delivery. The
limitation period for consumers in action for breach of warranty is the
statutory period as a minimum. In case IBM or your reseller is unable to repair
an IBM Machine, you can alternatively ask for a partial refund as far as
justified by the reduced value of the unrepaired Machine or ask for a
cancellation of the respective agreement for such Machine and get your money
refunded.
The second paragraph does not apply.
What IBM Will Do to Correct Problems: The following is added to this section:
During the warranty period, transportation for delivery of the failing Machine
to IBM will be at IBM’s expense.
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Limitation of Liability: The following paragraph is added to this section:
The limitations and exclusions specified in the Statement of Limited Warranty
will not apply to damages caused by IBM with fraud or gross negligence and
for express warranty.
The following sentence is added to the end of item 2:
IBM’s liability under this item is limited to the violation of essential contractual
terms in cases of ordinary negligence.
EGYPT
Limitation of Liability: The following replaces item 2 in this section:
as to any other actual direct damages, IBM’s liability will be limited to the total
amount you paid for the Machine that is the subject of the claim. For purposes
of this item, the term “Machine” includes Machine Code and Licensed Internal
Code (“LIC”).
Applicability of suppliers and resellers (unchanged).
FRANCE
Limitation of Liability: The following replaces the second sentence of the first
paragraph of this section:
In such instances, regardless of the basis on which you are entitled to claim
damages from IBM, IBM is liable for no more than: (items 1 and 2 unchanged).
GERMANY
What this Warranty Covers: The following replaces the first sentence of the first
paragraph of this section:
The warranty for an IBM Machine covers the functionality of the Machine for
its normal use and the Machine’s conformity to its Specifications.
The following paragraphs are added to this section:
The minimum warranty period for Machines is twelve months. In case IBM or
your reseller is unable to repair an IBM Machine, you can alternatively ask for
a partial refund as far as justified by the reduced value of the unrepaired
Machine or ask for a cancellation of the respective agreement for such Machine
and get your money refunded.
The second paragraph does not apply.
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What IBM Will Do to Correct Problems: The following is added to this section:
During the warranty period, transportation for delivery of the failing Machine
to IBM will be at IBM’s expense.
Limitation of Liability: The following paragraph is added to this section:
The limitations and exclusions specified in the Statement of Limited Warranty
will not apply to damages caused by IBM with fraud or gross negligence and
for express warranty.
The following sentence is added to the end of item 2:
IBM’s liability under this item is limited to the violation of essential contractual
terms in cases of ordinary negligence.
HUNGARY
Limitation of Liability: The following is added at the end of this section:
The limitation and exclusion specified herein shall not apply to liability for a
breach of contract damaging life, physical well-being, or health that has been
caused intentionally, by gross negligence, or by a criminal act.
The parties accept the limitations of liability as valid provisions and state that
the Section 314.(2) of the Hungarian Civil Code applies as the acquisition price
as well as other advantages arising out of the present Statement of Limited
Warranty balance this limitation of liability.
IRELAND
What this Warranty Covers: The following is added to this section:
Except as expressly provided in these terms and conditions, all statutory
conditions, including all warranties implied, but without prejudice to the
generality of the foregoing all warranties implied by the Sale of Goods Act
1893 or the Sale of Goods and Supply of Services Act 1980 are hereby
excluded.
Limitation of Liability: The following replaces the terms of this section in its
entirety:
For the purposes of this section, a “Default” means any act, statement,
omission, or negligence on the part of IBM in connection with, or in relation to,
the subject matter of this Statement of Limited Warranty in respect of which
IBM is legally liable to you, whether in contract or tort. A number of Defaults
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which together result in, or contribute to, substantially the same loss or
damage will be treated as one Default occurring on the date of occurrence of
the last such Default.
Circumstances may arise where, because of a Default, you are entitled to
recover damages from IBM.
This section sets out the extent of IBM’s liability and your sole remedy.
1. IBM will accept unlimited liability for death or personal injury caused by
the negligence of IBM.
2. Subject always to the Items for Which IBM is Not Liable below, IBM will
accept unlimited liability for physical damage to your tangible property
resulting from the negligence of IBM.
3. Except as provided in items 1 and 2 above, IBM’s entire liability for actual
damages for any one Default will not in any event exceed the greater of 1)
EUR 125,000, or 2) 125% of the amount you paid for the Machine directly
relating to the Default.
Items for Which IBM is Not Liable
Save with respect to any liability referred to in item 1 above, under no
circumstances is IBM, its suppliers or resellers liable for any of the following,
even if IBM or they were informed of the possibility of such losses:
1. loss of, or damage to, data;
2. special, indirect, or consequential loss; or
3. loss of profits, business, revenue, goodwill, or anticipated savings.
SLOVAKIA
Limitation of Liability: The following is added to the end of the last paragraph:
The limitations apply to the extent they are not prohibited under §§ 373-386 of
the Slovak Commercial Code.
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND
Limitation of Liability: The following is added to this section:
IBM’s entire liability to you for actual damages arising in all situations
involving nonperformance by IBM in respect of the subject matter of this
Statement of Warranty will be limited to the charge paid by you for the
individual Machine that is the subject of your claim from IBM.
UNITED KINGDOM
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Limitation of Liability: The following replaces the terms of this section in its
entirety:
For the purposes of this section, a “Default” means any act, statement,
omission, or negligence on the part of IBM in connection with, or in relation to,
the subject matter of this Statement of Limited Warranty in respect of which
IBM is legally liable to you, whether in contract or tort. A number of Defaults
which together result in, or contribute to, substantially the same loss or
damage will be treated as one Default.
Circumstances may arise where, because of a Default, you are entitled to
recover damages from IBM.
This section sets out the extent of IBM’s liability and your sole remedy.
1. IBM will accept unlimited liability for:
a. death or personal injury caused by the negligence of IBM; and
b. any breach of its obligations implied by Section 12 of the Sale of Goods
Act 1979 or Section 2 of the Supply of Goods and Services Act 1982, or
any statutory modification or re-enactment of either such Section.
2. IBM will accept unlimited liability, subject always to the Items for Which
IBM is Not Liable below, for physical damage to your tangible property
resulting from the negligence of IBM.
3. IBM’s entire liability for actual damages for any one Default will not in any
event, except as provided in items 1 and 2 above, exceed the greater of 1)
Pounds Sterling 75,000, or 2) 125% of the total purchase price payable or
the charges for the Machine directly relating to the Default.
These limits also apply to IBM’s suppliers and resellers. They state the
maximum for which IBM and such suppliers and resellers are collectively
responsible.
Items for Which IBM is Not Liable
Save with respect to any liability referred to in item 1 above, under no
circumstances is IBM or any of its suppliers or resellers liable for any of the
following, even if IBM or they were informed of the possibility of such losses:
1. loss of, or damage to, data;
2. special, indirect, or consequential loss; or
3. loss of profits, business, revenue, goodwill, or anticipated savings.
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Part 3 - Warranty Information
This Part 3 provides information regarding the warranty applicable to your
Machine, including the warranty period and type of warranty service IBM
provides.
Warranty Period
The warranty period may vary by country or region and is specified in the
table below.
Note: “Region” means either Hong Kong or Macau Special Administrative
Region of China.
Machine - Cisco Systems Intelligent Gigabit Ethernet Switch Module for the
IBM Eserver BladeCenter
Country or Region of
Purchase
Warranty Period
Type of Warranty Service*
Worldwide
1 year
1
* See “Types of Warranty Service” for the legend and explanations of warranty-service
types.
A warranty period of 3 years on parts and 1 year on labor means that IBM
provides warranty service without charge for:
1. parts and labor during the first year of the warranty period; and
2. parts only, on an exchange basis, in the second and third years of the
warranty period. IBM will charge you for any labor provided in
performance of the repair or replacement(s) in the second and third year of
the warranty period.
Types of Warranty Service
If required, IBM provides repair or exchange service depending on the type of
warranty service specified for your Machine in the above table and as
described below. Warranty service may be provided by your reseller if
approved by IBM to perform warranty service. Scheduling of service will
depend upon the time of your call and is subject to parts availability. Service
levels are response time objectives and are not guaranteed. The specified level
of warranty service may not be available in all worldwide locations, additional
charges may apply outside IBM’s normal service area, contact your local IBM
representative or your reseller for country and location specific information.
1. Customer Replaceable Unit (“CRU”) Service
IBM will ship CRU parts to you for your replacement. If IBM instructs you
to return the replaced CRU, you are responsible for returning it to IBM in
accordance with IBM’s instructions. If you do not return the defective CRU,
Appendix A. IBM Statement of Limited Warranty Z125-4753-07 11/2002
71
if IBM so instructs, within 30 days of your receipt of the replacement CRU,
IBM may charge you for the replacement.
2. On-site Service
IBM or your reseller will either repair or exchange the failing Machine at
your location and verify its operation. You must provide suitable working
area to allow disassembly and reassembly of the IBM Machine. The area
must be clean, well lit and suitable for the purpose. For some Machines,
certain repairs may require sending the Machine to an IBM service
center.
3. Courier or Depot Service*
You will disconnect the failing Machine for collection arranged by IBM.
IBM will provide you with a shipping container for you to return your
Machine to a designated service center. A courier will pick up your
Machine and deliver it to the designated service center. Following its repair
or exchange, IBM will arrange the return delivery of the Machine to your
location. You are responsible for its installation and verification.
4. Customer Carry-In or Mail-In Service
You will deliver or mail as IBM specifies (prepaid unless IBM specifies
otherwise) the failing Machine suitably packaged to a location IBM
designates. After IBM has repaired or exchanged the Machine, IBM will
make it available for your collection or, for Mail-in Service, IBM will return
it to you at IBM’s expense, unless IBM specifies otherwise. You are
responsible for the subsequent installation and verification of the Machine.
* This type of service is called ThinkPad® EasyServ or EasyServ in some
countries.
The IBM Machine Warranty World Wide Web site at
http://www.ibm.com/servers/support/machine_warranties/ provides a
worldwide overview of IBM Limited Warranty for Machines, a Glossary of
IBM definitions, Frequently Asked Questions (FAQs) and Support by Product
(Machine) with links to Product Support pages. The IBM Statement of
Limited Warranty is also available on this site in 29 languages.
To obtain warranty service contact IBM or your IBM reseller. In Canada or the
United States, call 1-800-IBM-SERV (426-7378). In the EU countries, see the
telephone numbers below.
EU Country Telephone List
Phone numbers are subject to change without notice.
Austria -- 43-1-24592-5901
Italy -- 39-02-482-9202
Belgium -- 02-718-4339
Luxembourg -- 352-360385-1
Denmark -- 4520-8200
Netherlands -- 020-514-5770
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Finland -- 358-9-4591
Portugal -- 351-21-7915-147
France -- 0238-557-450
Spain -- 34-91-662-4916
Germany -- 07032-15-4920
Sweden -- 46-8-477-4420
Greece -- 30-210-688-1220
United Kingdom -- 01475-555-055
Ireland -- 353-1-815-4000
Appendix A. IBM Statement of Limited Warranty Z125-4753-07 11/2002
73
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Appendix B. Notices
This information was developed for products and services offered in the U.S.A.
IBM may not offer the products, services, or features discussed in this
document in other countries. Consult your local IBM representative for
information on the products and services currently available in your area. Any
reference to an IBM product, program, or service is not intended to state or
imply that only that IBM product, program, or service may be used. Any
functionally equivalent product, program, or service that does not infringe any
IBM intellectual property right may be used instead. However, it is the user’s
responsibility to evaluate and verify the operation of any non-IBM product,
program, or service.
IBM may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you
any license to these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions, therefore, this statement
may not apply to you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. IBM may make improvements
and/or changes in the product(s) and/or the program(s) described in this
publication at any time without notice.
Any references in this information to non-IBM Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those
Web sites. The materials at those Web sites are not part of the materials for this
IBM product, and use of those Web sites is at your own risk.
IBM may use or distribute any of the information you supply in any way it
believes appropriate without incurring any obligation to you.
© Copyright IBM Corp. 2004
75
Edition notice
© Copyright International Business Machines Corporation 2004. All rights
reserved.
U.S. Government Users Restricted Rights — Use, duplication, or disclosure
restricted by GSA ADP Schedule Contract with IBM Corp.
Trademarks
The following terms are trademarks of International Business Machines
Corporation in the United States, other countries, or both:
Active Memory
Predictive Failure
Analysis
PS/2
ServeRAID
ServerGuide
ServerProven
TechConnect
ThinkPad
Tivoli
Tivoli Enterprise
Update Connector
Wake on LAN
XA-32
XA-64
X-Architecture
XceL4
XpandOnDemand
xSeries
Active PCI
Active PCI-X
Alert on LAN
BladeCenter
C2T Interconnect
Chipkill
EtherJet
e-business logo
Eserver
FlashCopy
IBM
IBM (logo)
IntelliStation
NetBAY
Netfinity
NetView
OS/2 WARP
Cisco, Cisco IOS, Cisco Systems, the Cisco Systems logo, EtherChannel, and
IOS are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the
United States and certain other countries.
Intel, MMX, and Pentium are trademarks of Intel Corporation in the United
States, other countries, or both.
Microsoft, Windows, and Windows NT are trademarks of Microsoft
Corporation in the United States, other countries, or both.
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UNIX is a registered trademark of The Open Group in the United States and
other countries.
Java and all Java-based trademarks and logos are trademarks or registered
trademarks of Sun Microsystems, Inc. in the United States, other countries, or
both.
Adaptec and HostRAID are trademarks of Adaptec, Inc., in the United States,
other countries, or both.
Red Hat, the Red Hat “Shadow Man” logo, and all Red Hat-based trademarks
and logos are trademarks or registered trademarks of Red Hat, Inc., in the
United States and other countries.
Other company, product, or service names may be trademarks or service marks
of others.
Important notes
Processor speeds indicate the internal clock speed of the microprocessor; other
factors also affect application performance.
CD-ROM drive speeds list the variable read rate. Actual speeds vary and are
often less than the maximum possible.
When referring to processor storage, real and virtual storage, or channel
volume, KB stands for approximately 1000 bytes, MB stands for approximately
1 000 000 bytes, and GB stands for approximately 1 000 000 000 bytes.
When referring to hard disk drive capacity or communications volume, MB
stands for 1 000 000 bytes, and GB stands for 1 000 000 000 bytes. Total
user-accessible capacity may vary depending on operating environments.
Maximum internal hard disk drive capacities assume the replacement of any
standard hard disk drives and population of all hard disk drive bays with the
largest currently supported drives available from IBM.
Maximum memory may require replacement of the standard memory with an
optional memory module.
IBM makes no representation or warranties regarding non-IBM products and
services that are ServerProven®, including but not limited to the implied
warranties of merchantability and fitness for a particular purpose. These
products are offered and warranted solely by third parties.
Appendix B. Notices
77
IBM makes no representations or warranties with respect to non-IBM products.
Support (if any) for the non-IBM products is provided by the third party, not
IBM.
Some software may differ from its retail version (if available), and may not
include user manuals or all program functionality.
Product recycling and disposal
This unit contains materials such as circuit boards, cables, electromagnetic
compatibility gaskets, and connectors which may contain lead and
copper/beryllium alloys that require special handling and disposal at end of
life. Before this unit is disposed of, these materials must be removed and
recycled or discarded according to applicable regulations. IBM offers
product-return programs in several countries. Information on product recycling
offerings can be found on IBM’s Internet site at
http://www.ibm.com/ibm/environment/products/prp.shtml.
Battery return program
This product may contain a sealed lead acid, nickel cadmium, nickel metal
hydride, lithium, or lithium ion battery. Consult your user manual or service
manual for specific battery information. The battery must be recycled or
disposed of properly. Recycling facilities may not be available in your area. For
information on disposal of batteries outside the United States, go to
http://www.ibm.com/ibm/environment/products/batteryrecycle.shtml or
contact your local waste disposal facility.
In the United States, IBM has established a collection process for reuse,
recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium,
nickel metal hydride, and battery packs from IBM equipment. For information
on proper disposal of these batteries, contact IBM at 1-800-426-4333. Have the
IBM part number listed on the battery available prior to your call.
In the Netherlands, the following applies.
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Electronic emission notices
Federal Communications Commission (FCC) statement
Note: This equipment has been tested and found to comply with the limits for
a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference, in which case the user
will be required to correct the interference at his own expense.
Properly shielded and grounded cables and connectors must be used in order
to meet FCC emission limits. IBM is not responsible for any radio or television
interference caused by using other than recommended cables and connectors or
by unauthorized changes or modifications to this equipment. Unauthorized
changes or modifications could void the user’s authority to operate the
equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Industry Canada Class A emission compliance statement
This Class A digital apparatus complies with Canadian ICES-003.
Avis de conformité à la réglementation d’Industrie Canada
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du
Canada.
Australia and New Zealand Class A statement
Attention: This is a Class A product. In a domestic environment this product
may cause radio interference in which case the user may be required to take
adequate measures.
United Kingdom telecommunications safety requirement
Notice to Customers
This apparatus is approved under approval number NS/G/1234/J/100003 for
indirect connection to public telecommunication systems in the United
Kingdom.
Appendix B. Notices
79
European Union EMC Directive conformance statement
This product is in conformity with the protection requirements of EU Council
Directive 89/336/EEC on the approximation of the laws of the Member States
relating to electromagnetic compatibility. IBM cannot accept responsibility for
any failure to satisfy the protection requirements resulting from a
nonrecommended modification of the product, including the fitting of non-IBM
option cards.
This product has been tested and found to comply with the limits for Class A
Information Technology Equipment according to CISPR 22/European Standard
EN 55022. The limits for Class A equipment were derived for commercial and
industrial environments to provide reasonable protection against interference
with licensed communication equipment.
Attention: This is a Class A product. In a domestic environment this product
may cause radio interference in which case the user may be required to take
adequate measures.
Taiwanese Class A warning statement
Chinese Class A warning statement
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Japanese Voluntary Control Council for Interference (VCCI)
statement
Appendix B. Notices
81
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Index
connectors
descriptions 2
locations 19
critical errors 49
A
accessing
switch module
through external ports 30
through management module
through Telnet interface 33
through Web interface 34
Telnet interface 33
Web interface 34
acoustic attenuation module 14
ARP
description 3
B
bay locations
11
C
cable specifications 6
case-sensitive data fields
accessing the switch module 35
management module 26, 30
CDP
description 3
Cisco IOS support
release number 1
Class A electronic emission notice 79
command for
Telnet access 33
components
information panel 19
major 10
configuring
serial over LAN 39
configuring serial over LAN on the
Gigabit Ethernet switch 40
configuring the management module
serial over LAN 39
configuring the switch module
through the Telnet interface 32
through the Web interface 33
connecting the Telnet interface to the
switch module 33
© Copyright IBM Corp. 2004
26
D
data transmission rates 2
default IP address 24
default remote-management mode 23
description
access control lists 5
address resolution protocol 3
bridge protocol data unit 4
Cisco discovery protocol 3
class of service 5
dynamic trunking protocol 4
egress policy 6
flow-based packet classification 5
HSRP 4
IEEE 802.1p 5
IEEE 802.1Q 4
IEEE 802.1X 5
in-band management access 3
IP DSCP 5
MAC-based port-level security 5
monitoring 6
monitoring intrusion detection
systems 6
monitoring Layer 2 traceroute 6
monitoring logging of error
messages 6
monitoring MAC address
notification 6
monitoring RMON 6
multilevel security 5
multiple spanning-tree protocol 4
network time protocol 3
out-of-band management access 3
password-protected access 5
port-security aging 5
port-security option 5
protected port option 4
quality of service 5
rapid spanning-tree protocol 4
security 4
83
description (continued)
spanning-tree protocol 4
TACACS+ 5
TFTP 3
VLAN membership policy server 4
VLAN minimization 4
VLAN support 4
VLAN trunking protocol 4
voice VLAN 4
E
electronic emission Class A notice 79
enabling the external ports 27
error
critical 49
LED 20
noncritical 49
establishing a TCP/IP session
through external connectors 30
through management module 26
Ethernet
cable specifications 6
connector descriptions 2
connector locations 19
GbE switch module error LED 20
interface requirements 11
link OK LED 21
standards 6
Tx/Rx LED 21
external components 19
external connectors
establishing a TCP/IP session 30
purpose 2
external ports
accessing the switch module 30
enabling 27
location 19
remote management 23
F
FCC Class A notice 79
features 2, 33
first-time connection to the switch
module 36
G
GbE switch module error LED 20
general requirements 2
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H
handling static-sensitive devices 13
I
I/O-module bays 11
identification labels 10
indicators 20
information panel 19, 34
installation
guidelines 12
procedure 14
installing
options 12
introduction 1
IP address
default 24
format 34
location 34
L
labels 10
LEDs
Ethernet link OK 21
Ethernet Tx/Rx 21
front view 20
GbE switch module error 20
OK 20
location
bays 11
connectors 19
IP address 34
LEDs 19
media access control (MAC)
address 1, 10
ports 19
serial number 10
logging on to the switch module
Web interface 34
login window
Web interface 34
M
MAC address
label 10
location 1
main menu
Telnet interface 33, 40
Web interface 34
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major components 10
management features 33
management module
establishing a TCP/IP session 26
logging on 26
software level 13
managing the switch module
remotely 23
media access control (MAC) address 10
N
network management
Web 34
noncritical errors 49
notes, important 77
notices
electronic emission 79
FCC, Class A 79
used in this book 8
O
OK LED 20
options
I/O-module bays
installing 12
11
P
password rules
management module 26, 27, 30
Telnet interface 35
performance requirements 2
ports
accessing the switch module 30
descriptions 2
locations 19
specifications 2
R
real-time information-panel display 34
related publications 7
remote access 23
remote management 23
removing
acoustic attenuation module 14
switch module 17
requirements
connecting to the switch module 33,
36
logging on to the switch module
Web interface 34
starting the Telnet interface 33
starting the Web interface 34
using the Telnet interface 32
using the Web interface 34
resetting the switch module 44
restarting the switch module 44
S
security
description 4
serial number 10
serial over LAN
configuring serial over LAN on the
Gigabit Ethernet switch 40
configuring the management module
for serial over LAN 39
software level
management module 13
software updates 41
solving problems 47
specifications
data transmission rates 2
network cable 6
performance requirements 2
ports 2
standards 6
technical 2
standards 6
starting the Telnet interface 33
starting the Web interface 34
static electricity 13
static-sensitive devices, handling 13
switch software
current level 41
latest level 42
upgrading 42
switch-module software, updating 41
system reliability 12
system security
management module 33
passwords 33
switch module 35
Index
85
T
TCP/IP session, establishing
through external switch-module
connectors 30
through management module 26
technical specifications 2
Telnet
access 33
interface 32
main menu 33, 40
usage conventions 32
trademarks 76
transmission rates 2
troubleshooting 47
U
United States electronic emission Class A
notice 79
United States FCC Class A notice 79
updating the software 41
using external connectors to establish a
TCP/IP session 30
using management module to establish a
TCP/IP session 26
W
Web interface
features 33
main menu 34
requirements 34
starting 34
Web site
IBM products 1
Web-based network management
World Wide Web 1
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Gigabit
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Part Number: 13N0310
Printed in USA
(1P) P/N: 13N0310