Brother DCP-J752DW Owner Manual
Brother DCP-J752DW is a multi-function printer that can copy, scan and print. It features a 2.7" touchscreen LCD for easy navigation and a range of connectivity options including Wi-Fi, Ethernet and USB. The DCP-J752DW is ideal for home or small office use and can handle a variety of print jobs, from everyday documents to photos.
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Basic User’s Guide
DCP-J552DW
DCP-J752DW
Version 0
UK/IRE/GEN
If you need to contact Customer Service
Please complete the following information for future reference:
Model Number: DCP-J552DW and DCP-J752DW
(Circle your model number)
Serial Number:
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.
Register your product on-line at http://www.brother.com/registration/
© 2013 Brother Industries, Ltd. All rights reserved.
User's Guides and where do I find them?
Which Guide?
Product Safety Guide
Quick Setup Guide
Basic User’s Guide
Advanced User’s Guide
Software and Network
User’s Guide
Web Connect Guide
AirPrint Guide
Google Cloud Print
Guide
Mobile Print/Scan Guide for Brother iPrint&Scan
What's in it?
Read this Guide first. Please read the Safety
Instructions before you set up your machine. See this Guide for trademarks and legal limitations.
Follow the instructions for setting up your machine and installing the drivers and software for the operating system and connection type you are using.
Learn the basic Copy, Scan, PhotoCapture
Center™ operations and how to replace consumables. See troubleshooting tips.
Learn more advanced operations: Copy, printing reports and performing routine maintenance.
This Guide provides instructions for Scanning,
Printing and other operations that can be performed by connecting your Brother machine to a computer.
You can also find useful information about using the
Brother ControlCenter utility, using your machine in a network environment, and frequently used terms.
This Guide provides useful information about accessing Internet services from the Brother machine, as well as downloading images, printing data and uploading files directly to Internet services.
This Guide provides information for using AirPrint to print from OS X v10.7.x, 10.8.x and your iPhone, iPod touch, iPad, or other iOS device to your Brother machine without installing a printer driver.
This Guide provides details on how to use Google
Cloud Print™ services for printing over the Internet.
This Guide provides useful information about printing from your mobile device and scanning from your Brother machine to your mobile device when connected to a Wi-Fi network.
Where is it?
Printed / In the box
Printed / In the box
Printed / In the box
PDF file / CD-ROM
HTML file/CD-ROM
PDF file / Brother
Solutions Center
PDF file / Brother
Solutions Center
PDF file / Brother
Solutions Center
PDF file / Brother
Solutions Center
1
2
This may differ depending on your country.
Visit us at http://solutions.brother.com/.
i
ii
Table of Contents
(Basic User’s Guide)
Symbols and conventions used in the documentation ....................................1
Accessing Brother Utilities (Windows
8) .............................................................2
Accessing the Advanced User’s Guide and Software and
How to access Guides for Advanced Features......................................................4
Accessing Brother Support (Windows
)................................................................5
2.7"(67.5 mm) Touchscreen LCD ....................................................................8
Adding Web Connect Shortcuts ....................................................................12
Using the ADF (DCP-J752DW) ..................................................................... 27
Printing photos from a memory card or USB Flash drive 32
PhotoCapture Center™ operations (PHOTO mode) ........................................... 32
Using a memory card or USB Flash drive .....................................................32
How to scan to a memory card or USB Flash drive............................................. 36
How to print from a computer 38
Scanning a document as a PDF file using ControlCenter4 (Windows
How to change the machine’s SCAN mode settings for PDF scanning ..............43
How to scan a document as a PDF file using the Touchscreen .................... 45
iii
iv
Document jam (DCP-J752DW) .....................................................................61
Settings and features tables 76
Table of Contents
(Advanced User’s Guide)
The Advanced User’s Guide explains the following features and operations.
You can view the Advanced User’s Guide on the CD-ROM.
1 General setup
Memory Storage
Automatic Daylight Saving Time
(MFC models)
Sleep Mode
Auto Power Off (DCP models)
Touchscreen LCD
2 Security features
(MFC models)
TX Lock (MFC-J650DW)
Memory Security (MFC-J870DW)
3 Sending a fax (MFC models)
Additional sending options
Additional sending operations
Polling overview
4 Receiving a fax
(MFC models)
Memory Receive (Monochrome only)
Remote Retrieval
Additional receiving operations
Polling overview
5 Dialling and storing numbers
(MFC models)
Voice operations
Additional dialling operations
Additional ways to store numbers
6 Printing reports
Fax reports (MFC models)
Reports
7 Making copies
Copy options
8 Printing photos from a memory card or USB Flash drive
PhotoCapture Center™ operations
Print Images
PhotoCapture Center™ print settings
Scan to a memory card or USB Flash drive
9 Printing photos from a camera (DCP-J752DW,
MFC-J650DW and
MFC-J870DW)
Printing photos directly from a
PictBridge camera
Printing photos directly from a digital camera (without PictBridge)
A Routine maintenance
Cleaning and checking the machine
Packing and shipping the machine
B Glossary
C Index
v
vi
1
General information
Using the documentation
Thank you for buying a Brother machine!
Reading the documentation will help you make the most of your machine.
1
Symbols and conventions used in the documentation
The following symbols and conventions are used throughout the documentation.
1
Bold
Italics
Courier
New
Bold typeface identifies the buttons on your computer screen.
Italicized typeface emphasizes an important point or refers you to a related topic.
Text in the Courier New font identifies messages on the
Touchscreen of the machine.
1
WARNING
WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.
NOTE
Notes tell you how to respond to a situation that may arise or give tips about how the operation works with other features.
Electrical Hazard icons alert you to possible electrical shocks.
1
1
2
Chapter 1
Accessing Brother
Utilities (Windows
®
8)
1
If you are using a PC or tablet running
Windows
®
8, you can make your selections either by tapping the screen or by clicking with your mouse.
After the printer driver is installed,
(Brother Utilities) appears on both the
Start screen and the desktop.
a
Tap or click Brother Utilities either on the Start screen or the desktop. b
Select your machine.
Accessing the
Advanced User’s
Guide and Software and Network User’s
Guide
This Basic User’s Guide does not contain all the information about the machine, such as how to use the advanced Copy,
PhotoCapture Center™, Printer, Scanner, and Network features. When you are ready to learn detailed information about these operations, you can read the Advanced
User’s Guide and Software and Network
User’s Guide in HTML format that are on the
CD-ROM.
1
Viewing User’s Guides
1
(Windows
®
)
(Windows
®
XP/Windows Vista
®
/Windows
®
Windows Server
®
2003/Windows Server
®
2008/Windows Server
®
2008 R2)
To view the documentation, from
7/
1
(Start), All Programs, select Brother,
DCP-XXXX (where XXXX is your model name) from the programs list, and then choose User’s Guides.
(Windows
®
8/Windows Server
®
2012)
Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click Support in the left navigation bar, and then click
User’s Guides.
If you have not installed the software, you can find the documentation on the CD-ROM by following the instructions: c
Choose the function you want to use.
a
Turn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
NOTE
If the Brother screen does not appear, go to Computer or My Computer. (For
Windows
®
8 and Windows Server
®
2012:
Click (File Explorer) on the taskbar, and then go to Computer.)
Double-click the CD-ROM icon, and then double-click start.exe.
b
If the model name screen appears, click your model name.
c
If the language screen appears, click your language. The CD-ROM
Top Menu will appear.
d
Click User’s Guides.
e
Click PDF/HTML documents. If the country screen appears, choose your country. After the list of User’s Guides appears, choose the guide you want to read.
(Macintosh)
a
Turn on your Macintosh. Insert the
Brother CD-ROM into your CD-ROM
General information drive. The following window will appear.
b
Double-click the User’s Guides icon.
c
Select your model and language if needed.
d
Click User’s Guides. If the country screen appears, choose your country.
e
After the list of User’s Guides appears, choose the Guide you want to read.
How to find Scanning instructions
There are several ways you can scan documents. You can find the instructions as follows:
Software and Network User’s Guide
Scan
ControlCenter
Nuance™ PaperPort™ 12SE
How-to-Guides (DCP-J752DW)
(Windows
®
)
The complete Nuance™ PaperPort™
12SE How-to-Guides can be viewed from the Help section in the PaperPort™ 12SE application.
1
1
1
3
4
Chapter 1
Presto! PageManager User’s Guide
(DCP-J752DW)
(Macintosh)
NOTE
Presto! PageManager must be downloaded and installed before use. For
more information, see Accessing Brother
Support (Macintosh) on page 5.
The complete Presto! PageManager
User’s Guide can be viewed from the Help section in the Presto! PageManager application.
How to find Network setup instructions
Your machine can be connected to a wireless network.
Basic setup instructions
(See Quick Setup Guide.)
The wireless access point or router supports Wi-Fi Protected Setup™ or
AOSS™
(See Quick Setup Guide.)
More information about network setup
(See Software and Network User’s
Guide.)
1
How to access Guides for Advanced Features
1
You can view and download these Guides from the Brother Solutions Center at: http://solutions.brother.com/.
Click Manuals on your model’s page to download the documentation.
Web Connect Guide
This Guide provides useful information about accessing Internet services from the Brother machine, as well as downloading images, printing data and uploading files directly to
Internet services.
1
AirPrint Guide
This Guide provides information for using
AirPrint to print from OS X v10.7.x, 10.8.x and your iPhone, iPod touch, iPad, or other iOS device to your Brother machine without installing a printer driver.
1
Google Cloud Print Guide
This Guide provides details on how to use
Google Cloud Print™ services for printing over the Internet.
1
Mobile Print/Scan Guide for Brother iPrint&Scan
This Guide provides useful information about printing from your mobile device and scanning from your Brother machine to your mobile device when connected to a Wi-Fi network.
1
Accessing Brother
Support (Windows
®
)
You can find all the contacts you will need, such as web support (Brother Solutions
Center) on the CD-ROM.
Click Brother Support on the Top Menu.
The following screen will appear:
1
General information
Accessing Brother
Support (Macintosh)
You can find all the contacts you will need, such as web support (Brother Solutions
Center) on the CD-ROM.
Double-click the Brother Support icon.
The following screen will appear:
1
1
To access our website
(http://www.brother.com/), click
Brother Home Page.
For the latest news and product support information
(http://solutions.brother.com/), click
Brother Solutions Center.
To visit our website for original Brother
Supplies
(http://www.brother.com/original/), click Supplies Information.
To access the Brother CreativeCenter
(http://www.brother.com/creativecenter/) for FREE photo projects and printable downloads, click
Brother CreativeCenter.
To return to the top menu, click Back or if you have finished, click Exit.
(DCP-J752DW)
To download and install Presto!
PageManager, click
Presto! PageManager.
To access the Brother Web Connect page, click Brother Web Connect.
To register your machine from the Brother
Product Registration Page
(http://www.brother.com/registration/), click On-Line Registration.
For the latest news and product support information
(http://solutions.brother.com/), click
Brother Solutions Center.
To visit our website for original Brother
Supplies
(http://www.brother.com/original/), click
Supplies Information.
5
Chapter 1
Control panel overview
The DCP-J552DW and DCP-J752DW have the same 2.7"(67.5 mm) Touchscreen
LCD and Touchpanel.
1
1
1
NOTE
Most of the illustrations in this User’s Guide show the DCP-J752DW.
1 2.7"(67.5 mm) Touchscreen LCD (Liquid
Crystal Display)
This is a Touchscreen LCD. You can access the menus and options by pressing them as they are displayed on this screen.
You can adjust the control panel angle to read the Touchscreen more easily.
Hold the edge of the control panel to avoid accidentally pressing any of the Touchscreen options.
6
2
General information
4
2 Touchpanel:
The LEDs on the Touchpanel only light up when they are available for use.
Back
Press to go back to the previous menu level.
Home
Press to return to the Home screen.
Cancel
Press to cancel an operation when lit.
3
The WiFi light is on when WLAN Enable is set to On.
3
4 Power On/Off
Press to turn on the machine.
Press and hold down to turn off the machine. The Touchscreen LCD will show
Shutting Down and will stay on for a few seconds before turning off.
If you turn off the machine using , it will still periodically clean the print head to maintain print quality. To prolong the life of the print head, provide better ink efficiency and maintain print quality, you should keep your machine connected to the power at all times.
7
1
Chapter 1
2.7"(67.5 mm) Touchscreen
LCD
1
The Touchscreen LCD shows the machine’s status when the machine is idle.
1 2 3
4 Photo
Lets you access Photo mode when you press c
, and then press .
5 Wireless Status
A four-level indicator on the Ready mode screen shows the current wireless signal strength if you are using a wireless connection.
4 5
8 7 6
1 Copy
Lets you access the Copy mode.
2 Scan
Lets you access the Scan mode.
3 Web
Lets you connect the Brother machine to an
Internet service.
For more information, see Web Connect
Guide.
0 Max
If you see at the top of the screen, you can easily configure the wireless settings by pressing it. For more information, see Quick
Setup Guide.
6 Settings
Lets you access the main settings.
For more information, see Settings screen on page 9.
7 Ink
Lets you see the available ink volume and also lets you access the Ink menu.
When the ink cartridge is near the end of life or having a problem, an error icon is displayed on each affected ink colour. For more information, see Advanced User’s Guide: Checking the ink
volume.
8 Shortcuts
Lets you set up Shortcuts.
You can save certain settings as a Shortcut so you can quickly copy, scan and use web connect services.
8
NOTE
General information
Settings screen
The Touchscreen LCD shows the machine
1
status when you press (Settings).
You can check and access all the machine's settings from the following screen.
1
• Three Shortcut screens are available. You can set up to 4 Shortcuts in each Shortcut screen.
A total of 12 Shortcuts are available.
• To display the other Shortcut screens, press d or c.
9 Warning icon
9
The warning icon appears when there is an error or maintenance message; press
Detail to view it, and then press
to return to Ready mode.
For information about error messages, see
Error and maintenance messages on page 54.
1
2
3
4
5
1 Ink
See the remaining ink volume.
When the ink cartridge is near the end of life or having a problem, an error icon is displayed on each affected ink colour. For more information, see Advanced User’s Guide: Checking the ink
volume.
Press to access the Ink menu.
2 Paper Type
See the selected paper type.
Press to change the Paper Type setting if needed.
3 All Settings
Press to access the full Settings menu.
4 Wi-Fi
Press to set up a wireless network connection.
A four level indicator on the screen shows the current wireless signal strength if you are using a wireless connection.
5 Paper Size
See the selected paper size.
Press to change the Paper Size setting if needed.
9
Chapter 1
Basic Operations
Press your finger on the Touchscreen LCD to operate it. To display and access all the settings and features tables and the available options, press d c or a b to scroll through them.
IMPORTANT
DO NOT touch the Touchscreen immediately after plugging in the power cord or turning on the machine. Doing this may cause an error.
The following steps show how to change a setting in the machine. In this example, the
Paper Type setting is changed from
Plain Paper to Inkjet Paper.
a
Press (Settings).
b
Press All Settings.
c
Press a or b to display
General Setup.
1
d
Press General Setup.
e
Press a or b to display Paper Type.
g
Press a or b to display Inkjet Paper.
h
Press Inkjet Paper.
NOTE
Press if you want to go back to the previous level.
i
Press .
Changing the keyboard setting
You can choose the type of keyboard for the
Touchscreen.
a
Press (Settings).
b
Press All Settings.
c
Press a or b to display
General Setup.
d
Press General Setup.
e
Press a or b to display
Keyboard Settings.
f
Press Keyboard Settings.
g
Press QWERTY or ABC.
h
Press .
1
f
Press Paper Type.
10
Shortcut Settings
You can add the copy, scan and Web
Connect settings you use most frequently by setting them as your Shortcuts. Later you can recall and apply these settings quickly and easily. You can add a maximum of 12
Shortcuts.
1
Adding Copy Shortcuts
The following settings can be included in a
Copy Shortcut:
Quality
Paper Type
Paper Size
Enlarge/Reduce
Density
Stack/Sort
Page Layout
2-sided Copy
Advanced Settings a
Press (Shortcuts).
b
Press where you have not added a
Shortcut.
c
Press Copy.
d
Read the information on the
Touchscreen, and then confirm it by pressing OK.
e
Press a or b to display the available settings, and then press the setting you want to change.
f
Press a or b to display the available options for the setting, and then press the option you want to set.
Repeat steps e and f until you have
chosen all the settings for this Shortcut.
g
When you have finished changing settings, press Save as Shortcut.
1
General information h
Read and confirm the displayed list of settings you have chosen, and then press OK.
i
Enter a name for the Shortcut using the keyboard on the Touchscreen. (For help
entering letters, see Entering Text on page 98.)
Press OK.
j
Press OK to save your Shortcut.
Adding Scan Shortcuts
The following settings can be included in a scan Shortcut: to Media
Scan Type
Resolution
File Type
Scan Size
Scan Long Paper (DCP-J752DW)
File Name
Remove Background Colour
1
1
to File/to OCR (DCP-J752DW)/ to Image/to E-mail
PC Select a
Press (Shortcuts).
b
Press where you have not added a
Shortcut.
c
Press Scan.
d
Press a or b to display the type of scan you want to do, and then press it.
11
Chapter 1 e
Do one of the following:
If you pressed to Media, read the information on the Touchscreen, and then press OK to confirm it. Go to
If you pressed to File, to OCR
to Image or to E-mail, read the information on the Touchscreen, and then press OK to confirm it. Go to
1
DCP-J752DW only f
Do one of the following:
When the machine is connected to a
PC using a USB connection:
Press OK to confirm <USB> is chosen
When the machine is connected to a network:
Press a or b to display the PC Name, and then press it. Press OK to confirm the PC Name you have chosen. Go
g
Press Options.
h
Press a or b to display the available settings, and then press the setting you want to change or store.
i
Press a or b to display the available options for the setting, and then press the new option you want to set.
Repeat steps h and i until you have
chosen all the settings for this Shortcut.
When you have finished changing settings, press OK.
j
Review the settings you have chosen:
If you need to make more changes,
If you are satisfied with your changes, press
Save as Shortcut.
k
Review your settings on the
Touchscreen, and then press OK.
12
l
Enter a name for the Shortcut using the keyboard on the Touchscreen. (For help
entering letters, see Entering Text on page 98.)
Press OK.
m
Read the information on the
Touchscreen, and then press OK to save your Shortcut.
Adding Web Connect
Shortcuts
The settings for the following services can be included in a Web Connect Shortcut:
SkyDrive
®
Box
Google Drive™
Evernote
®
Dropbox
Picasa Web Albums™
Flickr
®
NOTE
• Web services may have been added and/or service names may have been changed by the provider since this document was published.
• To add a Web Connect Shortcut, you need to have an account with the desired service. (For more information, see Web
Connect Guide.) a
Press (Shortcuts).
b
Press where you have not added a
Shortcut.
c
Press Web.
1
d
If information regarding the Internet connection is displayed, read the information and confirm it by pressing
OK.
e
Press a or b to display the available services, and then press the desired service.
f
Press your account.
If the account needs a PIN, enter the
PIN for the account using the keyboard on the Touchscreen.
Press OK.
g
Choose the function you want to use.
NOTE
The functions that can be set vary depending on the chosen service.
h
Read and confirm the displayed list of functions you have chosen, and then press OK.
i
Enter a name for the Shortcut using the keyboard on the Touchscreen. (For help
entering letters, see Entering Text on page 98.)
Press OK.
j
Press OK to save your Shortcut.
General information
Changing Shortcuts
You can change the settings in a Shortcut.
NOTE
You cannot change a Web Connect
Shortcut.
If you want to change the Shortcut, delete it, and then add a new Shortcut.
(For more information, see Deleting
Shortcuts on page 14 and Adding Web
Connect Shortcuts on page 12.)
a
Press (Shortcuts).
b
Press d or c to display the Shortcut you want to change.
c
Press the Shortcut you want to change.
The settings for the Shortcut that you chose are displayed.
d
Press Options.
e
Change the settings for the Shortcut you
chose in step c. (For example, see
Adding Copy Shortcuts on page 11.)
f
Press Save as Shortcut when you have finished changing the settings.
g
Press OK to confirm.
h
Do one of the following:
If you want to overwrite the Shortcut,
If you do not want to overwrite the
Shortcut, press No to enter a new
i
To edit the name, hold down to delete the current name, and then enter a new name using the keyboard on the
Touchscreen. (For help entering letters,
see Entering Text on page 98.)
Press OK.
j
Press OK to confirm.
1
1
13
Chapter 1
Editing Shortcut Names
You can edit a Shortcut name.
a
Press (Shortcuts).
b
Press d or c to display the Shortcut you want to edit.
c
Press and hold the Shortcut until the options appear.
NOTE
You can also press Edit/Delete, and then press the Shortcut you want.
d
Press Edit Shortcut Name.
e
To edit the name, hold down to delete the current name, and then enter a new name using the keyboard on the
Touchscreen. (For help entering letters,
see Entering Text on page 98.)
Press OK.
f
Press .
1
Deleting Shortcuts
You can delete a Shortcut.
a
Press (Shortcuts).
b
Press d or c to display the Shortcut you want to delete.
c
Press and hold the Shortcut until the options appear.
NOTE
You can also press Edit/Delete, and then press the Shortcut you want.
d
Press Delete to delete the Shortcut
Press Yes to confirm.
e
Press .
1
Recalling Shortcuts
The Shortcut settings are displayed on the
Shortcut screen. To recall a Shortcut, simply press the Shortcut name.
a
Press (Shortcuts).
b
Press d or c to display the Shortcut you want to recall.
c
Press the Shortcut.
1
14
Volume Settings
Beep Volume
When the beep is on, the machine will make a sound when you press the Touchscreen or
Touchpanel, or if you make a mistake.
You can choose from a range of sound volume levels.
1
a
Press (Settings).
b
Press All Settings.
c
Press a or b to display
General Setup.
d
Press General Setup.
e
Press a or b to display Beep.
f
Press Beep.
g
Press a or b to display Low, Med, High or Off, and then press the option you want.
h
Press .
1
General information
Touchscreen LCD
1
Setting the backlight brightness
If you are having difficulty reading the
Touchscreen LCD, try changing the brightness setting.
a
Press (Settings).
b
Press All Settings.
c
Press a or b to display
General Setup.
d
Press General Setup.
e
Press a or b to display LCD Settings.
f
Press LCD Settings.
g
Press Backlight.
h
Press Light, Med or Dark.
i
Press .
1
1
15
2
Loading paper
Loading paper and other print media
NOTE
To print on Photo (10
15 cm) or Photo L
(89
127 mm) paper, you must use the
photo paper tray. (See Loading photo
Load only one size of paper and one type of paper in the paper tray at any time.
(For more information about paper size,
weight and thickness, see Choosing the right
a
Pull the paper tray completely out of the machine.
2
b
Lift the output paper tray cover (1).
1
NOTE
• If the paper support flap (1) is open, close it, and then close the paper support (2). c
Gently press and slide the paper width guides (1) and then the paper length guide (2) to fit the paper size.
Make sure that the triangular marks (3) on the paper width guides (1) and paper length guide (2) line up with the marks for the paper size you are using.
1
3
2
1
2
• When you load a different paper size in the tray, you will need to change the paper size setting in the menu of the machine at the same time.
16
3
2
Loading paper d
Fan the stack of paper well to avoid paper jams and misfeeds.
NOTE
Always make sure that the paper is not curled or wrinkled.
e
Gently put the paper into the paper tray print side down and top edge in first.
Check that the paper is flat in the tray.
NOTE
If you want to add paper before the tray is empty, remove the paper from the tray and combine it with the paper you are adding. Always fan the stack of paper well before loading it in the tray. If you add paper without fanning the stack, the machine may feed multiple pages.
f
Gently adjust the paper width guides (1) to fit the paper.
Make sure the paper width guides lightly touch the sides of the paper.
2
1 g
Close the output paper tray cover.
IMPORTANT
Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems.
17
Chapter 2 h
Slowly push the paper tray completely into the machine.
i
While holding the paper tray in place, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).
2
1
Loading envelopes
About envelopes
Use envelopes that weigh between 80 to
95 g/m
2
.
Some envelopes need margin settings to be set in the application. Make sure you do a test print first before printing multiple envelopes.
2
IMPORTANT
DO NOT use the following types of envelopes, as they will not feed correctly:
• That are of a baggy construction.
• That have windows.
• That are embossed (have raised writing on them).
• That have clasps or staples.
• That are pre-printed on the inside.
Glue Double flaps
2
Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.
18
Loading envelopes
a
Before loading, press the corners and sides of envelopes to make them as flat as possible.
2
IMPORTANT
If envelopes are “double-feeding”, put one envelope in the paper tray at a time.
Loading paper b
Put envelopes in the paper tray with the address side down. If the envelope flaps are on the long edge, load the envelopes in the tray with the flap on the left, as shown in the illustration. Gently press and slide the paper width guides (1) and paper length guide (2) to fit the size of the envelopes.
1
2
2
19
Chapter 2
If you have problems printing on envelopes with the flap on the short edge, try the following:
2
a
Open the envelope flap.
b
Put the envelope into the paper tray with the address side down and the flap positioned as shown in the illustration.
a
Squeeze the blue photo paper tray release button (1) using your right index finger and thumb and push the photo paper tray forward until it locks into the photo printing position (2).
1
2 c
Select Reverse Print (Windows
®
) or
Reverse page orientation (Macintosh) in the printer driver’s dialog box, and then adjust the size and margin in your application.
(See Software and Network User’s
Guide.)
Loading photo paper
Use the photo paper tray which has been assembled on the top of the output paper tray cover, to print on Photo (10
15 cm) or Photo
L (89
127 mm) size paper. When you use the photo paper tray, you do not have to remove the paper from the tray beneath it.
(For the maximum number of photo cards you
can load, see Paper weight, thickness and
2
Photo Paper Tray
b
Press and slide the paper width guides (1) and paper length guide (2) to fit the paper size.
2
1 c
Put the photo paper into the photo paper tray and gently adjust the paper width guides to the paper.
Make sure the paper width guides touch the sides of the paper.
Check that the paper is flat in the tray.
20
Loading paper
NOTE
• Always make sure that the paper is not curled or wrinkled.
• The Photo indicator confirms that the photo paper tray is in the Photo printing position. The A4/LTR indicator confirms that the photo paper tray is in the Normal printing position.
IMPORTANT
If you do not return the photo paper tray to the Normal printing position after printing photos, you will get a No Paper Fed error when you use cut sheet paper.
2
Photo paper tray in the normal printing position
d
When you have finished printing photos, return the photo paper tray to the
Normal printing position.
Squeeze the blue photo paper tray release button (1) using your right index finger and thumb and pull the photo paper tray back until it locks into place (2).
Photo paper tray in the photo printing position
1
2
21
Chapter 2
Unprintable area
The printable area depends on the settings in the application you are using. The figures show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper when the Borderless print feature is available and turned on.
(See Software and Network User’s Guide.)
2
Cut-Sheet Paper Envelopes
1
1
2 4
2 4
3
3
Cut-Sheet
Envelopes
Top (1)
3 mm
22 mm
Left (2)
3 mm
3 mm
Bottom (3)
3 mm
22 mm
Right (4)
3 mm
3 mm
NOTE
The Borderless print feature is not available for envelopes and 2-sided printing.
22
Paper settings
Paper Type
To get the best print quality, set the machine for the type of paper you are using.
2
a
Press (Settings).
2
b
Press .
c
Press a or b to display Plain Paper,
Inkjet Paper, Brother BP71,
Other Glossy or Transparency, and then press the option you want to set.
d
Press .
NOTE
The machine ejects paper with the printed surface face up onto the paper tray at the front of the machine. When you use transparencies or glossy paper, remove each sheet at once to prevent smudging or paper jams.
Paper Size
2
You can use the following sizes of paper for printing copies: A4, A5, Photo (10
15 cm) and Letter. When you change the size of paper you load in the machine, you will need to change the paper size setting at the same time.
a
Press (Settings).
b
Press .
c
Press a or b to display A4, A5, 10x15cm or Letter, and then press the option you want to set.
d
Press .
Loading paper
Acceptable paper and other print media
2
The print quality can be affected by the type of paper you use in the machine.
To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of paper that is loaded in the tray.
You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes.
We recommend testing various paper types before buying large quantities.
For best results, use Brother paper.
When you print on inkjet paper (coated paper), transparencies and glossy paper, be sure to choose the correct print media in the Basic tab of the printer driver or in the Paper Type setting of the machine’s menu.
When you print on Brother Photo paper, load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose.
When using transparencies or photo paper, remove each sheet at once to prevent smudging or paper jams.
Avoid touching the printed surface of the paper immediately after printing; the surface may not be completely dry and may stain your fingers.
2
23
Chapter 2
Recommended print media
To get the best print quality, we suggest using the Brother paper in the table.
If Brother paper is not available in your country, we recommend testing various papers before purchasing large quantities.
We recommend using “3M Transparency
Film” when you print on transparencies.
2
Brother paper
Paper Type
A4 Plain
A4 Glossy Photo
A4 Inkjet (Matte)
10
15 cm Glossy
Photo
Item
BP60PA
BP71GA4
BP60MA
BP71GP
Handling and using print media
Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Avoid touching the shiny (coated) side of the photo paper. Load photo paper with the shiny side facing down.
Avoid touching either side of the transparency paper because they absorb water and perspiration easily, and this may cause decreased output quality.
Transparencies designed for laser printers/copiers may stain your next document. Use only transparencies recommended for inkjet printing.
2
IMPORTANT
DO NOT use the following kinds of paper:
• Damaged, curled, wrinkled, or irregularly shaped paper
1
1
1 2 mm or greater curl may cause jams to occur.
• Extremely shiny or highly textured paper
• Paper that cannot be arranged uniformly when stacked
• Short grain paper
Paper capacity of the output paper tray cover
Up to 50 sheets of 80 g/m
2
A4 paper.
Transparencies and photo paper must be picked up from the output paper tray cover one page at a time to avoid smudging.
2
24
Loading paper
Choosing the right print media
2
Paper type and size for each operation
Paper Type Paper Size
Cut-Sheet A4
Executive
A5
Cards
Envelopes
A6
Photo
Photo L
Photo 2L
Index Card
C5 Envelope
DL Envelope
Com-10
Monarch
Transparencies A4
Letter
A5
210
297 mm (8.3 11.7 in.)
184
267 mm (7 1/4 10 1/2 in.)
148
210 mm (5.8 8.3 in.)
105
148 mm (4.1 5.8 in.)
10
15 cm (4 6 in.)
89
127 mm (3 1/2 5 in.)
13
18 cm (5 7 in.)
127
203 mm (5 8 in.)
162
229 mm (6.4 9 in.)
110
220 mm (4.3 8.7 in.)
105
241 mm (4 1/8 9 1/2 in.)
98
191 mm (3 7/8 7 1/2 in.)
210
297 mm (8.3 11.7 in.)
215.9
279.4 mm (8 1/2 11 in.)
148
210 mm (5.8 8.3 in.)
–
–
–
–
–
–
–
Yes
–
Yes
Yes
Yes
Yes
Yes
–
Yes
Usage
Copy
–
–
–
–
–
–
–
–
–
Yes
–
Yes
–
–
Photo
Capture
Yes
Yes
Printer
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
2
2
25
Chapter 2
Paper weight, thickness and capacity
Paper Type Weight
Cut Sheet Plain Paper
64 to 120 g/m
2
Inkjet Paper
64 to 200 g/m
2
Glossy Paper Up to 220 g/m
2
Cards Photo Card
Index Card
Up to 220 g/m
2
Up to 120 g/m
2
Envelopes
Transparencies
80 to 95 g/m
–
2
Thickness
0.08 to 0.15 mm
0.08 to 0.25 mm
Up to 0.25 mm
Up to 0.25 mm
Up to 0.15 mm
Up to 0.52 mm
–
No. of sheets
20
30
10
10
1
2
3
Up to 100 sheets of 80 g/m
2 paper.
For Photo (10
BP71 (260 g/m
2
) paper is especially designed for Brother inkjet machines.
2
26
3
Loading documents
3
How to load documents
You can make copies, or scan from the ADF
(automatic document feeder) and from the scanner glass.
3
Using the ADF (DCP-J752DW)
3
The ADF can hold up to 20 pages and feeds each sheet individually. Use paper that is within the sizes and weights shown in the table. Always fan the edges of the pages before placing them in the ADF.
Document Sizes and Weights
3
Length:
Width:
Weight:
148 to 355.6 mm
148 to 215.9 mm
64 to 90 g/m
2
How to load documents
IMPORTANT
• DO NOT pull on the document while it is feeding.
• DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, glued or taped.
• DO NOT use cardboard, newspaper or fabric.
Make sure documents written with ink or modified with correction fluid are completely dry.
3
a
Unfold the ADF Document Support (1).
1 b
Fan the pages well.
c
Adjust the paper guides (1) to fit the width of your documents.
1 d
Place your documents face down, top
edge first in the ADF underneath the guides until you feel them touch the feed rollers.
The Touchscreen will display
ADF Ready.
3
27
Chapter 3
IMPORTANT
DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam.
e
After using the ADF, close the ADF
Document Support. Push down on the upper-left portion of the ADF Document
Support to close it completely.
b
Using the document guidelines on the left and top, place the document
face down in the upper left corner of the scanner glass.
1
1 document cover
Using the scanner glass
You can use the scanner glass to copy or scan single pages or pages of a book.
3
Document Sizes Supported
3
Length:
Width:
Weight:
Up to 297 mm
Up to 215.9 mm
Up to 2 kg
How to load documents
NOTE
(DCP-J752DW)
To use the scanner glass, the ADF must be empty.
a
Lift the document cover.
3
c
Close the document cover.
IMPORTANT
If you are scanning a book or thick document, DO NOT slam the cover down or press on it.
28
Unscannable area
The scannable area depends on the settings in the application you are using. The figures show the unscannable areas.
1
3
2 4
3
Usage Document
Size
Copy
Scan
All paper sizes
Top (1)
Bottom (3)
3 mm
1 mm
Left (2)
Right (4)
3 mm
1 mm
Loading documents
3
29
30
4
Making copies
How to copy
The following steps show the basic copy operation.
a
Do one of the following to load your document:
(DCP-J752DW)
Place the document face down in the
ADF.
(See Using the ADF (DCP-J752DW) on page 27.)
Place the document face down on the scanner glass.
(See Using the scanner glass on page 28.)
4
b
Press (Copy).
The Touchscreen shows:
1
1 No. of Copies
You can enter the number of copies in the following ways:
Press - or + on the Touchscreen (as shown above).
Press the number of copies on the
Touchscreen.
Enter the number of copies using the keyboard on the Touchscreen.
Press OK.
c
If you want more than one copy, enter the number (up to 99).
d
Press Mono Start or Colour Start.
Stop copying
4
To stop copying, press .
4
Making copies
Copy options
You can change the following copy settings.
Press Copy, and then press Options. Press a
or b to scroll through the copy settings.
When the setting you want is displayed, press it and choose your option. When you have finished changing options, press OK.
(Basic User’s Guide)
For information about changing the following
Paper Type
Paper Size
(Advanced User’s Guide)
For information about changing the following copy settings, see Advanced User’s Guide:
Copy options.
Quality
Enlarge/Reduce
Page Layout
2in1(ID)
Stack/Sort
Density
2-sided Copy
Remove Background Colour
Set New Default
Factory Reset
NOTE
(DCP-J752DW)
If you want to sort copies, use the ADF.
Paper Type
4
4
If you are copying on a special type of paper, set the machine for the type of paper you are using to get the best print quality.
a
Load your document.
b
Press (Copy).
c
Enter the number of copies you want.
d
Press Options.
e
Press a or b to display Paper Type.
f
Press Paper Type.
g
Press a or b to display Plain Paper,
Inkjet Paper, Brother BP71,
Other Glossy or Transparency, and then press the option you want to set.
h
If you do not want to change additional settings, press OK.
i
Press Mono Start or Colour Start.
Paper Size
If you are copying on paper other than A4 size, you will need to change the Paper Size setting. You can copy only on A4, A5,
Photo (10
15 cm) or Letter paper.
a
Load your document.
4
b
Press (Copy).
c
Enter the number of copies you want.
d
Press Options.
e
Press a or b to display Paper Size.
f
Press Paper Size.
g
Press a or b to display A4, A5, 10x15cm or Letter, and then press the option you want to set.
h
If you do not want to change further settings, press OK.
i
Press Mono Start or Colour Start.
4
31
32
5
Printing photos from a memory card or USB Flash drive
5
PhotoCapture Center™ operations
(PHOTO mode)
5
NOTE
USB Flash drives are not supported by the
DCP-J552DW.
Even if your machine is not connected to your computer, you can print photos directly from digital camera media or a USB Flash drive.
(See Print Images on page 35.)
You can scan documents and save them directly to a memory card or USB Flash drive.
(See How to scan to a memory card or USB
If your machine is connected to a computer, you can use your computer to access a memory card or USB Flash drive that is inserted in the front of the machine.
(See Software and Network User’s Guide.)
Using a memory card or USB
Flash drive
5
Your Brother machine has media drives
(slots) for use with the following popular digital camera media: Memory Stick Duo™,
Memory Stick PRO Duo™, SD Memory Card,
SDHC Memory Card, SDXC Memory Card,
MultiMedia Card, MultiMedia Card plus and a
USB Flash drive.
The PhotoCapture Center™ feature lets you print digital photos from your digital camera at high resolution to get photo quality printing.
Printing photos from a memory card or USB Flash drive
Getting started
a
Open the media slot cover.
b
Firmly put a memory card or USB Flash drive into the correct slot.
1
2
5
1 USB Flash drive (DCP-J752DW)
IMPORTANT
The USB direct interface supports only a USB Flash drive, a PictBridge-compatible camera, or a digital camera that uses the USB mass storage as standard.
Any other USB devices are not supported.
2 Memory card slot
Slot
Upper slot
Lower slot
Compatible memory cards
Memory Stick Duo™
Memory Stick PRO Duo™
Memory Stick Micro™
(Adapter required)
SD Memory Card
SDHC Memory Card
SDXC Memory Card
MultiMedia Card
MultiMedia Card plus miniSD (Adapter required) miniSDHC (Adapter required) microSD (Adapter required) microSDHC (Adapter required)
MultiMedia Card mobile
(Adapter required)
33
5
Chapter 5
IMPORTANT
• DO NOT insert a Memory Stick Duo™ into the lower SD slot, this may cause damage to the machine.
• DO NOT insert more than one media card in the machine at the same time. Doing this may cause damage to the machine.
• DO NOT unplug the power cord or remove the memory card or USB Flash drive from the media drive (slot) or USB direct interface while the machine is reading or writing to the memory card or USB Flash drive. You will lose your data or damage the card.
The machine can only read one device at a time.
34
Print Images
View Photos
You can preview your photos on the
Touchscreen before you print them. If your photos are large files there may be a delay before each photo is displayed.
a
Open the media slot cover.
b
Put the memory card or USB Flash drive in the correct slot.
c
Press Photo.
d
Press d or c to display View Photos.
e
Press View Photos.
f
Do one of the following:
If you want to choose photos to print or print more than one for an image,
If you want to print all photos, press
Print All. Press Yes to confirm.
g
Press d or c to display the photo you want to print, and then press it.
h
Enter the number of copies you want either by entering the number of copies or by pressing + or -.
Press OK.
i
Repeat steps g and h until you have
chosen all the photos you want to print.
j
Press OK.
5
5
Printing photos from a memory card or USB Flash drive k
Read and confirm the displayed list of options and do one of the following:
If you want to change the print settings, press Print Settings.
(See Advanced User’s Guide:
PhotoCapture Center™ print
settings.)
If you do not want to change any
l
Press Start to print.
5
35
Chapter 5
PhotoCapture Center™ print settings
5
You can temporarily change the print settings for the next print.
The machine returns to its default settings after 1 minute.
NOTE
You can save the print settings you use most often by setting them as the default.
(See Advanced User’s Guide: Setting
your changes as a new default.)
How to scan to a memory card or USB
Flash drive
You can scan monochrome and colour documents to a memory card or USB Flash drive. Monochrome documents will be stored in PDF (*.PDF) or TIFF (*.TIF) file formats.
Colour documents may be stored in PDF
(*.PDF) or JPEG (*.JPG) file formats. The factory setting is Colour, 200 dpi and the default format is PDF. The machine creates file names based on the current date.
(See Quick Setup Guide.) For example, the fifth image scanned on July 1, 2013 would be named 01071305.PDF. You can change the colour and resolution.
a
Load your document.
b
Open the media slot cover.
c
Put the memory card or USB Flash drive in the correct slot.
d
Press Scan to Media.
IMPORTANT
DO NOT take out the memory card or
USB Flash drive while the machine is reading or writing to it to avoid damaging the card, USB Flash drive, or the data stored on them.
e
Do one of the following:
If you want to use the default
If you want to change the default
f
Press Options.
5
36
Printing photos from a memory card or USB Flash drive g
Choose the settings for Scan Type,
Resolution, File Type,
Scan Size, Scan Long Paper
,
File Name and
Remove Background Colour as required.
1
DCP-J752DW only
NOTE
• If you chose colour in the scan type setting, you cannot choose the file type
TIFF.
• If you chose monochrome in the scan type setting, you cannot choose the file type
JPEG.
• (DCP-J752DW)
Scan Long Paper is available only when using the ADF.
• Remove Background Colour removes the base colour of documents to make the scanned data more recognizable.
h
The file name is set automatically.
However, you can create a name of your choice using the keyboard on the
Touchscreen. Press File Name, and then enter the file name. You can only change the first 6 digits of the file name.
Press OK.
i
Press OK.
NOTE
If you want to save the settings as a shortcut, press Save as Shortcut.
j
Press Start.
If you are using the scanner glass, the
Touchscreen shows Next page?.
Press Yes or No. After you finish scanning, make sure you choose No before removing the memory card or
USB Flash drive from the machine.
5
37
38
6
How to print from a computer
Printing a document
The machine can receive and print data from your computer. To print from a computer, you must install the printer driver.
(For more information, see Software and
Network User’s Guide.) a
Install the Brother printer driver from the
CD-ROM. (See Quick Setup Guide.) b
From your application, choose the Print command.
c
Choose the name of your machine in the
Print dialog box and click Properties or
Preferences, depending on the application you are using.
d
Choose the settings you want to change in the Properties dialog box.
Commonly used settings include:
Media Type
Print Quality
Paper Size
Orientation
Colour / Greyscale
Ink Save Mode
Scaling
2-sided / Booklet
e
Click OK.
f
Click Print (or OK depending on the application you are using) to begin printing.
6
6
7
How to scan to a computer
Before scanning
To use the machine as a scanner, install a scanner driver. If the machine is on a network, configure it with a TCP/IP address.
Install the scanner drivers from the CD-ROM. (See Quick Setup Guide: Install MFL-Pro Suite.)
Configure the machine with a TCP/IP address if network scanning does not work.
(See Software and Network User’s Guide.)
7
7
7
39
Chapter 7
Scanning a document as a PDF file using
ControlCenter4 (Windows
®
)
(For detailed information, see Software and Network User’s Guide.)
NOTE
• The screens on your PC may vary depending on your model.
• This section is based on using the Advanced Mode of ControlCenter4.
ControlCenter4 is a software utility that lets you quickly and easily access the applications you use most often. Using ControlCenter4 eliminates the need to manually launch specific applications.
a
Load your document. (See How to load documents on page 27.)
b
(Windows
®
XP, Windows Vista
®
and Windows
®
7)
Open ControlCenter4 by clicking (Start)/All Programs/Brother/DCP-XXXX (where
XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.
(Windows
®
8)
Click (Brother Utilities), and then click the drop-down list and select your model name
(if not already selected). Click SCAN in the left navigation bar, and then click
ControlCenter4. The ControlCenter4 application will open.
c
If the ControlCenter4 Mode screen appears, choose the Advanced Mode, and then click
OK.
7
d
Make sure the machine you want to use is selected from the Model drop-down list.
40
How to scan to a computer e
Set the scanning configuration.
Click Configuration, and then select Button settings, Scan and File.
The configuration dialog box appears. You can change the default settings.
4
5
1
2
3
7
1 Choose PDF (*.pdf) from the File Type drop-down list.
2 You can enter the file name you want to use for the document.
3 You can save the file to the default folder, or choose your preferred folder by clicking the
(Browse) button.
4 You can choose a scanning resolution from the Resolution drop-down list.
5 You can choose the document size from the Document Size drop-down list.
f
Click OK.
41
Chapter 7 g
Click File.
h
Press Scan.
The machine starts the scanning process. The folder where the scanned data is saved will open automatically.
42
How to scan to a computer
How to change the machine’s SCAN mode settings for PDF scanning
You can change your machine’s Scan mode settings using ControlCenter4. (Windows
®
) a
(Windows
®
XP, Windows Vista
®
and Windows
®
7)
Open ControlCenter4 by clicking (Start)/All Programs/Brother/DCP-XXXX (where
XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.
(Windows
®
8)
Click (Brother Utilities), and then click the drop-down list and select your model name
(if not already selected). Click SCAN in the left navigation bar, and then click
ControlCenter4. The ControlCenter4 application will open.
b
Make sure the machine you want to use is selected from the Model drop-down list.
c
Click the Device Settings tab.
d
Click Device Scan Settings.
7
7
43
Chapter 7 e
Choose the File tab. You can change the default settings.
1
2
3
4
5
1 Choose PDF (*.pdf) from the File Type drop-down list.
2 You can enter the file name you want to use for the document.
3 You can save the file to the default folder, or choose your preferred folder by clicking the
(Browse) button.
4 You can choose a scanning resolution from the Resolution drop-down list.
5 You can choose the document size from the Document Size drop-down list.
f
Click OK.
44
How to scan to a computer
How to scan a document as a PDF file using the Touchscreen
a
Load your document. (See How to load documents on page 27.)
b
Press (Scan).
c
Press d or c to display to File.
d
Press to File.
e
If the machine is connected to a network, press the PC Name.
Do one of the following:
If you want to use the default settings, go to step j.
If you want to change the default settings, go to step f.
f
Press Options.
g
Press Set with Touch Panel.
Press On.
h
Choose the settings for Scan Type, Resolution, File Type, Scan Size and
Remove Background Colour as required.
i
Press OK.
j
Press Start.
The machine starts the scanning process.
1
NOTE
The following scan modes are available.
• to OCR (DCP-J752DW)
• to File
• to Image
• to Media
• to E-mail
• WS Scan
(Web Services Scan)
Windows
®
users only. (Windows Vista
®
SP2 or later, Windows
®
(See Software and Network User’s Guide.)
7 and Windows
®
8)
7
7
45
46
A
Routine maintenance
Replacing the ink cartridges
Your machine is equipped with an ink dot counter. The ink dot counter monitors the level of ink in each of the four cartridges.
When the machine detects an ink cartridge is running out of ink, the machine will display a message.
The Touchscreen will show which ink cartridge is low or needs replacing. Be sure to follow the Touchscreen prompts to replace the ink cartridges in the correct order.
Even though the machine tells you to replace an ink cartridge, there will be a small amount of ink left in the ink cartridge. It is necessary to keep some ink in the ink cartridge to prevent air from drying out and damaging the print head assembly.
CAUTION
If ink gets in your eyes, wash it out with water at once and call a doctor if you are concerned.
A
IMPORTANT
Brother multifunction machines are designed to work with ink of a particular specification and will work to a level of optimum performance and reliability when used with Brother Original ink cartridges.
Brother cannot guarantee this optimum performance and reliability if ink or ink cartridges of other specifications are used. Brother does not therefore recommend the use of cartridges other than Brother Original cartridges or the refilling of used cartridges with ink from other sources. Damage to the product caused by the use of consumables manufactured by third parties may not be covered by the product warranty. Please refer to the terms of the product warranty.
a
Open the ink cartridge cover (1).
If one or more of the ink cartridges have reached the end of their life, the
Touchscreen shows
B&W 1-sided Print Only or
Cannot Print.
A
1
b
Press the lock release lever as shown to release the cartridge indicated on the
Touchscreen. Remove the cartridge from the machine.
Routine maintenance d
Turn the green release lever on the orange protective packing (1) counterclockwise until it releases the vacuum seal. Then remove the orange protective packing as shown.
2
1
2
1 c
Open the new ink cartridge bag for the colour indicated on the Touchscreen, and then take out the ink cartridge.
IMPORTANT
DO NOT touch the cartridge in the area indicated (2); this can prevent the machine from detecting the cartridge.
A
47
e
Each colour has its own correct position.
Insert the ink cartridge in the direction of the arrow on the label.
f
Gently push the back of the ink cartridge marked “PUSH” until the cartridge lever lifts, and then close the ink cartridge cover.
g
The machine will automatically reset the ink dot counter.
NOTE
• If you replaced an ink cartridge, for example Black, the Touchscreen may ask you to verify that it was a brand new one
(for example, Did you change
Black). For each new cartridge you installed, press Yes to reset the ink dot counter for that colour. If the ink cartridge you installed is not a brand new one, be sure to press No.
• If the Touchscreen shows
No Ink Cartridge or
Cannot Detect after you install the ink cartridge check that the ink cartridge is a brand new Brother Original cartridge and that it is installed correctly. Remove the ink cartridge and reinstall it slowly and firmly until the cartridge lever lifts.
IMPORTANT
• DO NOT take out ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge.
• DO NOT touch the cartridge insertion slots.
If you do so, the ink may stain your skin.
• DO NOT shake the ink cartridges. If ink gets on your skin or clothing, immediately wash it off with soap or detergent.
• If you mix the colours by installing an ink cartridge in the wrong position, the
Touchscreen shows
Wrong Ink Colour. Check which ink cartridges are not matched by colour to their ink cartridge positions and move them to their correct positions.
• Once you open an ink cartridge, install it in the machine and use it up within six months of installation. Use unopened ink cartridges by the expiration date written on the cartridge package.
• DO NOT dismantle or tamper with the ink cartridge; this can cause the ink to leak out of the cartridge.
48
Cleaning and checking the machine
A
Cleaning the scanner glass
a
Unplug the machine from the electrical socket.
b
Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with a non-flammable glass cleaner.
1
3
A
Routine maintenance c
(DCP-J752DW)
In the ADF unit, clean the white bar (1) and the glass strip (2) with a lint-free cloth moistened with a non-flammable glass cleaner.
2
1
2
NOTE
In addition to cleaning the glass strip with a non-flammable glass cleaner, run your finger tip over the glass strip to see if you can feel anything on it. If you feel dirt or debris, clean the glass strip again concentrating on that area. You may need to repeat the cleaning process three or four times. To test, make a copy after each cleaning attempt.
A
i
When there is a spot of dirt or correction fluid on the glass strip, the printed sample shows a vertical line.
After the glass strip is cleaned, the vertical line is gone.
49
Cleaning the print head
To maintain good print quality, the machine will automatically clean the print head when needed. You can start the cleaning process manually if there is a print quality problem.
Clean the print head if you get a horizontal line in the text or graphics, or blank text on your printed pages. You can clean Black only, three colours at a time
(Yellow/Cyan/Magenta), or all four colours at once.
Cleaning the print head consumes ink.
Cleaning too often uses ink unnecessarily.
IMPORTANT
DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.
a
Press .
A
NOTE
You can also press
Ink.
b
Press Cleaning.
(Settings) and c
Press Black, Colour or All.
The machine cleans the print head.
When cleaning is finished, the machine will go back to the Ready mode.
NOTE
• If you clean the print head at least five times and the print has not improved, try installing a new Brother Original
Innobella™ ink cartridge for each problem colour. Try cleaning the print head again up to five more times. If the print has not improved, contact Brother customer service or your local Brother dealer.
• You can also clean the print head from your PC.
(See Software and Network User’s
Guide.)
Checking the print quality
A
If faded or streaked colours and text appear on your printouts, some of the print head nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern.
a
Press .
NOTE
You can also press
Ink.
b
Press Test Print.
(Settings) and c
Press Print Quality.
d
Press OK.
The machine begins printing the Print
Quality Check Sheet.
e
Check the quality of the four colour blocks on the sheet.
50
Routine maintenance f
The Touchscreen asks you if the print quality is OK.
Do one of the following:
If all lines are clear and visible, press
Yes to finish the Print Quality check
If you can see missing short lines as shown below, press No.
OK Poor
NOTE
i g
The Touchscreen asks you if the print quality is OK for black and then the three colours.
Press Yes or No.
h
The Touchscreen asks you if you want to start cleaning.
Press OK.
The machine starts cleaning the print head.
i
After the cleaning procedure is finished, press OK.
The machine prints the Print Quality
Check Sheet again. Return to step e.
j
Press .
If you clean the print head at least five times and the print has not improved, try installing a new Original Brother Brand replacement ink cartridge for each problem colour. Try cleaning the print head again up to five more times. If the print has not improved, contact
Brother customer service or your local
Brother dealer.
IMPORTANT
DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.
When a print head nozzle is clogged the printed sample looks like this.
After the print head nozzle is cleaned, the horizontal lines are gone.
Checking the print alignment
A
If your printed text becomes blurred or images become faded, you may need to adjust the print alignment after transporting the machine.
A
a
Press .
NOTE
You can also press
Ink.
b
Press Test Print.
c
Press Alignment.
(Settings) and
51
d
Press OK.
The machine starts printing the
Alignment Check Sheet.
e
For the “A” pattern, press a or b to display the number of the test print that has the least visible vertical stripes
(1-9), and then press it.
Press OK.
Repeat this step for the B, C and D patterns.
In the example number 6 is the best choice for A, B, C and D.
f
Press .
NOTE
i
Setting the date and time
Setting the date and time allows the machine to clean the print head regularly and maintain optimum print quality. It also allows the machine to name files created when using the Scan to Media feature.
a
Press (Settings).
b
Press All Settings.
c
Press a or b to display
Initial Setup.
d
Press Initial Setup.
e
Press Date & Time.
f
Press Date.
g
Enter the last two digits of the year on the Touchscreen, and then press OK.
h
Enter the two digits for the month on the
Touchscreen, and then press OK.
i
Enter the two digits for the day on the
Touchscreen, and then press OK.
j
Press Time.
k
Enter the time (in 24-hour format) using the keyboard on the Touchscreen.
Press OK.
(For example, enter 19:45 for 7:45 PM.) l
Press .
A
When the print alignment is not adjusted properly, text looks blurry like this.
After the print alignment is adjusted properly, text looks like this.
52
B
Troubleshooting
B
If you think there is a problem with your machine, check each of the items below first and follow the troubleshooting tips.
You can correct most problems by yourself. If you need additional help, the Brother Solutions
Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/.
Identifying your problem
First, check the following.
The machine's power cord is connected correctly and the machine's power switch is turned on.
All of the protective parts have been removed.
Paper is inserted correctly in the paper tray.
The interface cables are securely connected to the machine and the computer, or the wireless connection is set up on both the machine and your computer.
Touchscreen Messages
(See Error and maintenance messages on page 54.)
B
If you did not solve your problem with the above checks, identify your problem and then go to the suggested page.
B
Paper handling and Printing problems:
Printing Difficulties on page 68
Print Quality Difficulties on page 70
Paper Handling Difficulties on page 71
Copying problems:
Copying Difficulties on page 72
Scanning problems:
Scanning Difficulties on page 73
PhotoCapture Center™ Difficulties on page 73
Software and Network problems:
Software Difficulties on page 73
Network Difficulties on page 74
53
Error and maintenance messages
As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown in the table.
You can clear most errors and perform routine maintenance by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips:
Visit us at http://solutions.brother.com/.
B
Error Message
B&W 1-sided Print
Only
Replace ink.
Cannot Detect
Cause
One or more of the colour ink cartridges have reached the end of their life.
You can use the machine in monochrome mode for approximately four weeks depending on the number of pages you print.
While this message appears on the
Touchscreen, each operation works in the following way:
Printing
If you choose Greyscale in the
Advanced tab of the printer driver, you can use the machine as a monochrome printer.
2-sided printing is not available when this message appears.
Copying
If the paper type is set to
Plain Paper you can make copies in monochrome.
2-sided copying is not available when this message appears.
You installed a new ink cartridge too quickly and the machine did not detect it.
An ink cartridge is not installed correctly.
If you are using non Brother Original ink, the machine may not detect the ink cartridge.
Action
Replace the ink cartridges. (See
Replacing the ink cartridges on page 46.)
NOTE
The machine will stop all print operations, you cannot use the machine until a new ink cartridge is installed in the following cases:
• If you unplug the machine or take out the ink cartridge.
• If the paper type is set to anything except Plain Paper or
Inkjet Paper.
• (Windows
®
) If you check
Slow Drying Paper in the Basic tab of the printer driver.
(Macintosh) If you check
Slow Drying Paper in the
Print Settings of the printer driver.
Take out the new ink cartridge and re-install it slowly and firmly until the
cartridge lever lifts. (See Replacing
the ink cartridges on page 46.)
Replace the cartridge with a Brother
Original ink cartridge. If the error message remains, contact Brother customer service or your local
Brother dealer.
54
Troubleshooting
Error Message
Cannot Detect Ink
Volume
Cannot Print
Replace ink.
Cover is Open.
Data Remaining in
Memory
Document Jam/too
Long
(DCP-J752DW)
High Temperature
Hub is Unusable.
(DCP-J752DW)
Cause
If you are using non Brother Original ink, the machine may not detect the ink volume.
One or more of the ink cartridges have reached the end of their life. The machine will stop all print operations.
The scanner cover is not locked in the closed position.
The ink cartridge cover is not locked in the closed position.
Print data is left in the machine's memory.
Action
Replace the cartridge with a Brother
Original ink cartridge. If the error message remains, contact Brother customer service or your local
Brother dealer.
Replace the ink cartridges. (See
Replacing the ink cartridges on page 46.)
Lift the scanner cover, and then close it again.
Make sure the USB cable (if used) has been guided correctly through the cable channel and out the back of the machine.
Firmly close the ink cartridge cover until it locks into place.
The document was not inserted or fed correctly, or the document scanned from the ADF was too long.
The room temperature is too high.
A hub or USB Flash drive with hub has been connected to the USB direct interface.
Press . The machine will cancel the job and clear it from the memory.
Try to print again.
(See Using the ADF (DCP-J752DW) on page 27.)
(See Document jam (DCP-J752DW) on page 61.)
After lowering the room temperature, allow the machine to cool down to room temperature. Try again later.
Hubs, including a USB Flash drive that have a hub built in, are not supported. Unplug the device from the USB direct interface.
B
55
Error Message
Ink Absorber Full
Cause
The ink absorber box or flushing box is full. These components are periodic maintenance items that may require replacement after a period of time to ensure optimum performance from your Brother machine. Because these components are periodic maintenance items, the replacement is not covered under the warranty.
The need to replace these items and the time period before replacement is dependent on the number of purges and flushes required to clean the ink system. These boxes acquire amounts of ink during the different purging and flushing operations. The number of times a machine purges and flushes for cleaning varies depending on different situations. For example, frequently powering the machine on and off will cause numerous cleaning cycles since the machine automatically cleans itself upon power up. The use of non-Brother ink may cause frequent cleanings because non-Brother ink could cause poor print quality, which is resolved by cleaning. The more cleaning the machine requires, the faster these boxes will fill up.
Action
The ink absorber box or flushing box will need to be replaced. Contact
Brother Customer Service or your local Brother Authorised Service
Centre to have your machine serviced.
Other reasons for cleaning are:
1 After a paper jam has been cleared, the machine automatically cleans itself.
2 The machine automatically cleans itself after sitting idle for more than
30 days (infrequent use).
3 The machine automatically cleans itself after ink cartridges of the same colour have been replaced
12 times.
NOTE
Repairs resulting from the use of non-Brother supplies may not be covered under the stated product warranty.
Ink Absorber NearFull The ink absorber box or flushing box is nearly full.
Ink Low
One or more of the ink cartridges are near the end of their life.
Low Temperature
The room temperature is too low.
Contact Brother customer service or your local Brother dealer.
Order a new ink cartridge. You can continue printing until the
Touchscreen shows
Cannot Print. (See Replacing the
After increasing the room temperature, allow the machine to warm up to room temperature. Try again later.
56
Troubleshooting
Error Message
Media Error
Media is Full.
No File
No Ink Cartridge
Cause
The memory card is either corrupted, incorrectly formatted, or there is a problem with the memory card.
The memory card or USB Flash drive you are using already contains 999 files.
Action
Remove the memory card from the media drive (slot) of the machine and format it correctly.
Put the card firmly into the slot again to make sure it is in the correct position. If the error remains, check the media drive (slot) of the machine by putting in another memory card that you know is working.
Your machine can only save to your memory card or USB Flash drive if it contains less than 999 files. Delete unused files and try again.
The memory card or USB Flash drive you are using does not have enough free space to scan the documents.
Press .
Delete unused files from your memory card or USB Flash drive to make some free space, and then try again.
Put the correct memory card or USB
Flash drive into the slot again.
The memory card or USB Flash drive in the media drive does not contain a
.JPG file.
An ink cartridge is not installed correctly.
Take out the new ink cartridge and re-install it slowly and firmly until the
cartridge lever lifts. (See Replacing
the ink cartridges on page 46.)
B
57
Error Message
No Paper Fed
Out of Memory
Cause
The machine is out of paper or paper is not correctly loaded in the paper tray.
Action
Do one of the following:
Refill the paper in the paper tray, and then press OK on the
Touchscreen.
The photo paper tray is in the wrong position.
The machine's memory is full.
Remove and reload the paper, then press OK on the
paper and other print media on page 16.)
Return the photo paper tray to the normal printing position when you use
cut sheet paper. (See Loading photo
The paper tray was not fully inserted. Remove the paper tray and re-install it until it locks into place, and then press OK on the Touchscreen.
Paper dust has accumulated on the surface of the paper pick-up rollers.
Clean the paper pick-up rollers.
(See Advanced User’s Guide:
Cleaning the paper pick-up rollers.)
The Jam Clear Cover is not closed correctly.
Make sure the Jam Clear Cover is closed evenly at both ends. (See
Printer jam or paper jam on page 62.)
The paper is jammed in the machine. Remove the jammed paper by
following the steps in Printer jam or
If this error occurs often during
2-sided copying or 2-sided printing, the paper feed rollers may be stained with ink. Clean the paper feed rollers.
(See Advanced User’s Guide:
Cleaning the paper feed rollers.)
If a copy operation is in process:
Press , wait until the other operations that are in progress finish, and then try again.
Press Partial Print to copy the pages scanned so far.
58
Troubleshooting
Error Message
Paper Jam [Front]
Cause Action
The paper is jammed in the machine. Remove the jammed paper by
following the steps in Printer jam or
Make sure the paper length guide is set to the correct paper size.
If there is a repeat paper jam, a small piece of paper may be stuck in the machine. Make sure paper is not still jammed in the machine. (See
Additional paper jam clear operations on page 65.)
Paper Jam [Front,Rear]
The paper is jammed in the machine. Remove the jammed paper by
following the steps in Printer jam or
Paper Jam [Rear]
Make sure the paper length guide is set to the correct paper size.
If there is a repeat paper jam, a small piece of paper may be stuck in the machine. Make sure paper is not still jammed in the machine. (See
Additional paper jam clear operations on page 65.)
The paper is jammed in the machine. Remove the jammed paper by
following the steps in Printer jam or
Touchscreen Init.
Failed
Paper dust has accumulated on the surface of the paper pick-up rollers.
The Touchscreen was pressed before the power on initialization was completed.
Debris may be stuck between the lower part of the Touchscreen and its frame.
Make sure the paper length guide is set to the correct paper size.
If there is a repeat paper jam, a small piece of paper may be stuck in the machine. Make sure paper is not still jammed in the machine. (See
Additional paper jam clear operations on page 65.)
Clean the paper pick-up rollers.
(See Advanced User’s Guide:
Cleaning the paper pick-up rollers.)
Make sure that nothing is touching or resting on the Touchscreen, especially when plugging the machine in.
Insert a piece of stiff paper between the lower part of the Touchscreen and its frame and slide it back and forth to push out the debris.
B
59
Error Message
Unable to Clean XX
Unable to Initialize XX
Unable to Print XX
Unable to Scan XX
Cause
The machine has a mechanical problem.
—OR—
A foreign object, such as a paper clip or a piece of ripped paper, is in the machine.
A broken device has been connected to the USB direct interface.
Action
Open the scanner cover and remove any foreign objects and paper scraps from inside the machine. If the error message continues, disconnect the machine from the power for several minutes and reconnect it.
Unusable Device
Disconnect device from front connector & turn machine off & then on
(DCP-J752DW)
Unusable Device
Please disconnect
USB device.
(DCP-J752DW)
Unplug the device from the USB direct interface, then press to turn the machine off and then on again.
Wrong Ink Colour
Wrong Paper
A USB device or USB Flash drive that is not supported has been connected to the USB direct interface.
For more information, visit us at http://solutions.brother.com/.
An ink cartridge has been installed in the wrong position.
Unplug the device from the USB direct interface. Turn the machine off and then on again.
The Paper Size setting does not match the size of paper in the tray. Or, you did not set the paper guides in the tray to the indicators for the paper size you are using.
Check which ink cartridges are not matched by colour to their ink cartridge positions and move them to their correct positions.
1 Check that the paper size you choose matches the size of paper in the tray.
2 Make sure you loaded the paper in a Portrait position, by setting the paper guides at the indicators
for your paper size. (See Loading
paper and other print media on page 16.)
3 After you have checked the paper size and the paper position, press
OK on the Touchscreen.
If you are printing from your computer, make sure the paper size you choose in the printer driver matches the size of paper in the tray.
(See Software and Network User’s
Guide.)
60
Troubleshooting
Error animations display
Error animations display step-by-step instructions when paper gets jammed. You can read the steps at your own pace by pressing c to see the next step and d to go back a step.
B
Document jam (DCP-J752DW)
B
Documents can jam in the ADF unit if they are not inserted or fed correctly, or if they are too long. Follow the steps to clear a document jam.
Document is jammed in the top of the
ADF unit
B
a
Take out any paper from the ADF that is not jammed.
b
Open the ADF cover.
c
Remove the jammed document by pulling it upward.
IMPORTANT
To avoid document jams, close the ADF cover correctly by pushing it gently in the centre.
Document is jammed inside the ADF unit
B
a
Take any paper that is not jammed out of the ADF.
b
Lift the document cover.
c
Pull the jammed document out to the left.
1
B
1
1 document cover
d
Close the document cover.
e
Press .
1 ADF cover
d
Close the ADF cover.
e
Press .
61
Removing small documents jammed in the ADF
B
a
Lift the document cover.
b
Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through.
1 c
Pull the two green levers inside the machine towards you to remove the jammed paper.
1 document cover
c
Close the document cover.
d
Press .
Printer jam or paper jam
Locate and remove the jammed paper by following these steps.
a
Unplug the machine from the electrical socket.
b
Pull the paper tray (1) completely out of the machine.
B
1
If the Touchscreen shows
Paper Jam [Rear], go to step g.
d
Pull out the jammed paper (1).
1
62
e
Lift the Jam Clear Flap, and remove the jammed paper.
Troubleshooting g
Open the Jam Clear Cover (1) at the back of the machine.
f
Make sure you look carefully inside the machine above and below the Jam
Clear Flap for any pieces of paper.
1 h
Pull the jammed paper out of the machine.
With the tray removed, do one of the following:
If the Touchscreen shows
Paper Jam [Front], go to
If the Touchscreen shows
Paper Jam [Front,Rear], go to
i
Close the Jam Clear Cover.
Make sure the cover is closed correctly.
B
63
j
Place both hands under the plastic tabs on both sides of the machine to lift the scanner cover (1) into the open position.
Move the print head (if necessary) to take out any paper remaining in this area. Make sure that jammed paper is not left in the corners of the machine (2) and (3).
1
2
3
• If the print head is in the right corner as shown in the illustration, you cannot move it. Re-connect the power cord. Hold down
until the print head moves to the centre. Then unplug the machine from the power source and take out the paper.
IMPORTANT
• DO NOT touch the encoder strip (1).
Doing this may cause damage to the machine.
• If ink gets onto your skin, immediately wash with soap and plenty of water.
k
Make sure you look carefully inside the machine (1) for any pieces of paper.
1
• If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper.
64
1
l
Put the paper tray firmly back in the machine.
m
Lift the scanner cover (1) to release the lock. Gently push the scanner cover support down (2) and close the scanner cover (3) using both hands.
1
Troubleshooting o
Re-connect the power cord.
NOTE
If there is a repeat paper jam, a small piece of paper may be stuck in the
machine. (See Additional paper jam clear
Additional paper jam clear operations
B
a
Unplug the machine from the electrical socket.
b
Pull the paper tray (1) completely out of the machine.
1
B
2
CAUTION
Be careful not to pinch your fingers when the scanner cover closes.
n
While holding the paper tray in place, pull out the paper support until it locks in the open position, and then unfold the paper support flap. Make sure you pull out the paper support until it locks into place.
65
c
Pull the two green levers inside the machine towards you to remove the jammed paper.
e
Prepare one sheet of thick A4 or letter sized paper, such as glossy paper, and insert it deep into the machine as shown in the illustration.
d
Place both hands under the plastic tabs on both sides of the machine to lift the scanner cover into the open position.
66
f
If the thick paper is pushing any jammed paper out, remove the jammed paper.
Troubleshooting h
Lift the scanner cover (1) to release the lock. Gently push the scanner cover support down (2) and close the scanner cover (3) using both hands.
1
3
2
IMPORTANT
DO NOT touch the encoder strip (1).
Doing this may cause damage to the machine.
CAUTION
Be careful not to pinch your fingers when the scanner cover closes.
i
Put the paper tray firmly back in the machine.
B
1 g
Pull the thick paper out of the machine.
j
Re-connect the power cord.
67
If you are having difficulty with your machine
NOTE
• For technical help, you must contact Brother customer support.
• If you think there is a problem with your machine, check the following chart and follow the troubleshooting tips. You can correct most problems by yourself.
• If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/.
Printing Difficulties
Difficulty
No printout.
Suggestions
Check that the correct printer driver has been installed and chosen.
Check to see if the Touchscreen is showing an error message.
(See Error and maintenance messages on page 54.)
Make sure that the machine is online.
(Windows
®
XP and Windows Server
®
2003)
Click Start/Printers and Faxes. Right-click Brother DCP-XXXX Printer (where
XXXX is your model name). If the printer is offline, it will show Use Printer Online.
Select this option to enable the printer.
(Windows Vista
®
and Windows Server
®
2008)
Click /Control Panel/Hardware and Sound/Printers. Right-click
Brother DCP-XXXX Printer (where XXXX is your model name). If the printer is offline, it will show Use Printer Online. Select this option to enable the printer.
(Windows
®
7 and Windows Server
®
2008 R2)
Click /Devices and Printers. Right-click Brother DCP-XXXX Printer (where
XXXX is your model name) and choose See what’s printing. Click Printer and make sure that Use Printer Offline is unchecked.
(Windows
®
8 and Windows Server
®
2012)
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings, and then click Control Panel. In the
Hardware and Sound (Hardware) group, click View devices and printers.
Right-click Brother DCP-XXXX Printer (where XXXX is your model name) and select See what’s printing. If printer driver options appear, select your printer driver. Click Printer in the menu bar and make sure that Use Printer Offline is not selected.
One or more ink cartridges have reached the end of their life.
(See Replacing the ink cartridges on page 46.)
B
68
Troubleshooting
Printing Difficulties (continued)
Difficulty
No printout.
(continued)
Suggestions
The document will not print if the old, unprinted data remains in the printer driver spooler. Open the printer icon, and then delete all the data. Your printer icon can be found in the following way:
(Windows
®
XP and Windows Server
®
2003)
Click Start/Printers and Faxes.
(Windows Vista
®
and Windows Server
®
2008)
Click /Control Panel/Hardware and Sound/Printers.
(Windows
®
7 and Windows Server
®
2008 R2)
Click /Devices and Printers/Printers and Faxes.
(Windows
®
8 and Windows Server
®
2012)
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings/Control Panel/Hardware and Sound (Hardware) group/View devices and printers/Printers.
(Mac OS X v10.6.8)
Click System Preferences/Print & Fax.
(OS X v10.7.x, 10.8.x)
Click System Preferences/Print & Scan.
There is an unprintable area on the top and bottom of the page. Adjust the top and bottom margins in your document to allow for this.
(See Unprintable area on page 22.)
The headers or footers appear when the document displays on the screen but they do not show up when it is printed.
Cannot perform “Page Layout” printing.
Print speed is too slow.
Colour Enhancement is not working correctly.
Machine does not print from
Adobe
®
Illustrator
®
.
Check that the paper size setting in the application and in the printer driver are the same.
Try changing the printer driver setting. The highest resolution needs longer data processing, sending and printing time. Try the other quality settings in the printer driver as follows:
(Windows
®
)
Click Colour Settings on the Advanced tab, and make sure you uncheck
Colour Enhancement.
(Macintosh)
Choose Color Settings, click Advanced Color Settings, and make sure you uncheck Color Enhancement.
Turn the Borderless feature off. Borderless printing is slower than normal printing.
(See Software and Network User’s Guide.)
If the image data is not full colour in your application (such as 256 colour), Colour
Enhancement will not work. Use at least 24 bit colour data with the Colour
Enhancement feature.
Try to reduce the print resolution.
(See Software and Network User’s Guide.)
B
69
Print Quality Difficulties
Difficulty
Poor print quality.
White horizontal lines appear in text or graphics.
Suggestions
Check the print quality. (See Checking the print quality on page 50.)
Make sure that the Media Type setting in the printer driver or the Paper Type setting in the machine’s menu matches the type of paper you are using.
(See Software and Network User’s Guide.)
Make sure that your ink cartridges are fresh. The following may cause ink to clog:
The expiration date written on the cartridge package has passed. (Brother
Original cartridges stay usable for up to two years if kept in their original packaging.)
The ink cartridge has been in your machine for over six months.
The ink cartridge may not have been stored correctly before use.
Make sure you are using Brother Original Innobella™ ink. Brother does not recommend the use of cartridges other than Brother Original cartridges or the refilling of used cartridges with ink from other sources.
Make sure you are using one of the recommended types of paper.
(See Acceptable paper and other print media on page 23.)
The recommended environment for your machine is between 20
C to 33 C.
Clean the print head. (See Cleaning the print head on page 50.)
Make sure you are using Brother Original Innobella™ ink.
Try using the recommended types of paper.
(See Acceptable paper and other print media on page 23.)
To prolong print head life, provide the best ink cartridge economy and maintain print quality, we do not recommend frequently unplugging the machine and/or leaving the machine unplugged for extended periods of time. We recommend using to power down the machine. Using allows minimal power to the machine ensuring periodic cleanings of the print head occur.
The machine prints blank pages.
Clean the print head. (See Cleaning the print head on page 50.)
Make sure you are using Brother Original Innobella™ ink.
To prolong print head life, provide the best ink cartridge economy and maintain print quality, we do not recommend frequently unplugging the machine and/or leaving the machine unplugged for extended periods of time. We recommend using to power down the machine. Using allows minimal power to the
Characters and lines are blurred.
machine ensuring periodic cleanings of the print head occur.
Check the printing alignment. (See Checking the print alignment on page 51.)
Printed text or images are skewed.
Make sure the paper is loaded correctly in the paper tray and the paper guides are
adjusted correctly. (See Loading paper and other print media on page 16.)
Smudge or stain at the top centre of the printed page.
Make sure the Jam Clear Cover is closed correctly.
Make sure the paper is not too thick or curled.
(See Acceptable paper and other print media on page 23.)
70
Troubleshooting
Print Quality Difficulties (continued)
Difficulty
Printing appears dirty or ink seems to run.
Ink is smudged or wet when using glossy photo paper.
Stains appear on the reverse side or at the bottom of the page.
The machine prints dense lines on the page.
The printouts are wrinkled.
Suggestions
Make sure you are using the recommended types of paper. (See Acceptable
paper and other print media on page 23.) Don't handle the paper until the ink is
dry.
Make sure the print side is face down in the paper tray.
Make sure you are using Brother Original Innobella™ ink.
If you are using photo paper, make sure that you have set the correct paper type.
If you are printing a photo from your PC, set the Media Type in the printer driver.
Be sure to check the front and back of the paper. Place the glossy surface (printing
surface) face down. (See Paper Type on page 23.)
If you use glossy photo paper, make sure that the paper type setting is correct.
Make sure the printer platen is not dirty with ink. (See Advanced User’s Guide:
Cleaning the machine’s printer platen.)
Make sure you are using Brother Original Innobella™ ink.
Make sure you are using the paper support flap.
(See Loading paper and other print media on page 16.)
Make sure the paper feed rollers are not dirty with ink.
(See Advanced User’s Guide: Cleaning the paper feed rollers.)
(Windows
®
)
Check Reverse Order in the Basic tab of the printer driver.
(Windows
®
)
In the printer driver Advanced tab, click Colour Settings and uncheck
Bi-Directional Printing.
(Macintosh)
In the printer driver, choose Print Settings, click Advanced, choose
Other Print Options and uncheck Bi-Directional Printing.
Make sure you are using Brother Original Innobella™ ink.
Paper Handling Difficulties
Difficulties Suggestions
The machine does not feed paper.
Make sure the paper tray is pushed in all the way until it clicks into place.
Make sure the Jam Clear Cover at the back of the machine is closed.
If the Touchscreen shows the Paper Jam message and you still have a problem,
see Error and maintenance messages on page 54.
If there is no paper, load a new stack of paper into the paper tray.
If there is paper in the paper tray, make sure it is straight. If the paper is curled, straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the paper tray.
Reduce the amount of paper in the paper tray, and then try again.
Clean the paper pick-up rollers.
Photo paper does not feed correctly.
(See Advanced User’s Guide: Cleaning the paper pick-up rollers.)
When you print on Brother Photo paper, load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose.
B
71
Paper Handling Difficulties (continued)
Difficulties
Machine feeds multiple pages.
There is a paper jam.
Paper jam reoccurs.
The paper jams when you use
2-sided copy or 2-sided print.
Suggestions
Do the following:
(See Loading paper and other print media on page 16.)
Make sure the paper is loaded correctly in the paper tray.
Remove all the paper from the tray and fan the stack of paper well, then put it back in the tray.
Make sure you do not push the paper in too far.
Make sure the Jam Clear Cover is closed correctly.
(See Printer jam or paper jam on page 62.)
Make sure the Base Pad in the paper tray is not dirty. (See Advanced User’s
Guide: Cleaning the paper pick-up rollers.)
See Printer jam or paper jam on page 62. Make sure the paper guides are set to
the correct paper size.
If there is a repeat paper jam, a small piece of paper may be stuck in the machine.
Make sure paper is not still jammed in the machine.
(See Additional paper jam clear operations on page 65.)
Use one of the jam prevention settings, 2-sided 1 or 2-sided 2.
For copying
(See Advanced User’s Guide: 2-sided copying.)
For printing
(See Software and Network User’s Guide.)
If paper jams occur often during 2-sided copying or 2-sided printing, the paper feed rollers may be stained with ink. Clean the paper feed rollers. (See Advanced
User’s Guide: Cleaning the paper feed rollers.)
Copying Difficulties
Difficulty
Vertical black lines or streaks appear in copies.
(DCP-J752DW)
Poor copy results when using the
ADF.
Suggestions
Black vertical lines on copies are typically caused by dirt or correction fluid on the glass strip. Clean the glass strip, scanner glass, white bar and white plastic above
them. (See Cleaning the scanner glass on page 49.)
Try using the scanner glass. (See Using the scanner glass on page 28.)
(DCP-J752DW)
Fit to Page does not work correctly. Make sure your source document is not skewed.
Reposition the document and try again.
72
Troubleshooting
Scanning Difficulties
Difficulty
TWAIN or WIA errors appear when starting to scan. (Windows
®
)
TWAIN or ICA errors appear when starting to scan. (Macintosh)
OCR does not work.
(DCP-J752DW)
Poor scanning results when using the ADF. (DCP-J752DW)
Vertical black lines appear in the scanned data.
Suggestions
Make sure the Brother TWAIN or WIA driver is chosen as the primary source in your scanning application.
(DCP-J752DW)
For example, in Nuance™ PaperPort™ 12SE, click Scan Settings, Select to choose the Brother TWAIN/WIA driver.
Make sure the Brother TWAIN driver is chosen as the primary source.
(DCP-J752DW)
In PageManager, click File, Select Source and choose the Brother TWAIN driver.
You can also scan documents using the ICA Scanner Driver. (See Software and
Network User’s Guide.)
Try increasing the scanner resolution.
(Macintosh)
Presto! PageManager must be downloaded and installed before use.
For more information, see Accessing Brother Support (Macintosh) on page 5.
Clean the white bar in the ADF and the glass strip underneath it.
(See Cleaning the scanner glass on page 49.)
Try using the scanner glass. (See Using the scanner glass on page 28.)
PhotoCapture Center™ Difficulties
Difficulty
Removable Disk does not work correctly.
Suggestions
1 Take out the memory card or USB Flash drive and put it back in again.
2 If you have tried “Eject” from within Windows
®
, take out the memory card or
USB Flash drive before you continue.
3 If an error message appears when you try to eject the memory card or USB
Flash drive, it means the card is being accessed. Wait a while, and then try again.
4 If all of the above do not work, turn off your PC and machine, and then turn them on again.
Make sure that you have correctly inserted the memory card or USB Flash drive.
Cannot access Removable Disk from the computer.
Part of my photo is missing when printed.
Make sure that Borderless printing and Cropping are turned off. (See Advanced
User’s Guide: Borderless printing and Cropping.)
Software Difficulties
Difficulty
Cannot install software or print.
“Device Busy”
Suggestions
(Windows
®
)
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair and reinstall the software.
Make sure the machine is not showing an error message on the Touchscreen.
B
73
Network Difficulties
Difficulty
Cannot print over the network.
The network scanning feature does not work.
The Brother software cannot be installed.
Cannot connect to wireless network.
Suggestions
Make sure that your machine is powered on and is online and in the Ready mode.
Print a Network Configuration Report (See Advanced User’s Guide: Reports.) and check the current Network settings printed in this list.
If you are using a wireless connection or are having Network problems, see Software and Network User’s Guide.
It is necessary to configure the third-party Security/Firewall Software to allow
Network scanning. To add port 54925 for Network scanning, enter the information below:
In Name: Enter any description, for example Brother NetScan.
In Port number: Enter 54925.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
(Macintosh)
Select Other from the Model drop-down list in the main screen of ControlCenter2.
In the Device Selector window, make sure Network is selected in
Connection Type, and then click Browse. Reselect your network machine, and press OK.
(Windows
®
)
Allow network access to the following programs if your security software displays an alert message during MFL-Pro Suite installation.
(Macintosh)
If you are using a firewall function of anti-spyware or antivirus security software, temporarily disable it, and then install the Brother software.
Investigate the problem using the WLAN Report.
Press (Settings), All Settings, and then press a or b to display
Print Reports. Press Print Reports, and then press WLAN Report.
See Software and Network User’s Guide.
74
Machine Information
Checking the serial number
You can see the machine’s serial number on the Touchscreen.
B
a
Press (Settings).
b
Press All Settings.
c
Press a or b to display Machine Info.
d
Press Machine Info.
e
Press Serial No.
Your machine’s serial number will appear on the Touchscreen.
f
Press .
Checking the firmware version
You can see the machine’s firmware version on the Touchscreen.
B
a
Press (Settings).
b
Press All Settings.
c
Press a or b to display Machine Info.
d
Press Machine Info.
e
Press Firmware Version.
f
Press Main Version.
Your machine’s firmware version will appear on the Touchscreen.
g
Press .
B
Troubleshooting
Reset functions
The following reset functions are available:
1 Machine Reset
You can reset all the machine’s settings that you have changed, such as the date and time.
2 Network
You can reset the print server back to its default factory settings, such as the password and IP address information.
3 All Settings
You can restore all settings to the factory default.
Brother strongly recommends performing this procedure before handing over or disposing of the machine.
B
How to reset the machine
B
a
Press (Settings).
b
Press All Settings.
c
Press a or b to display
Initial Setup.
d
Press Initial Setup.
e
Press Reset.
f
Press the type of reset you want.
g
Press Yes to confirm.
h
Press Yes for 2 seconds to reboot the machine.
B
75
76
C
Settings and features tables
Using the Settings tables
Your machine’s Touchscreen LCD is easy to set up and operate. All you have to do is press the settings and options you want to set as they are displayed on the screen.
We have created step-by-step Settings
Tables so you can see at-a-glance all the available choices for each setting and feature. You can use these tables to quickly choose your preferred settings in the machine.
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Settings and features tables
Settings tables
The Settings tables will help you understand the settings selections that are found in the machine's menu. The factory settings are shown in Bold with an asterisk.
(Settings)
Level1
Ink
Wi-Fi
Level2 Level3
TCP/IP
—
WLAN Assistant —
Setup Wizard
—
WPS/AOSS
WPS w/ PIN Code —
(Paper Type)
WLAN Status
MAC Address
—
—
—
—
(Paper Size)
—
All Settings
—
—
—
—
Options Descriptions Page
—
—
—
—
—
—
—
Plain Paper*
Inkjet Paper
Brother BP71
Other Glossy
Transparency
A4*
A5
10x15cm
Letter
For more information, see
following table.
Lets you configure the
TCP/IP protocol.
You can configure your wireless network settings using the Brother
CD-ROM.
You can manually configure your print server for a wireless network.
You can easily configure your wireless network settings using the one-button push method.
You can easily configure your wireless network settings using WPS with a
PIN.
You can see the current wireless network status.
You can see your machine's MAC address.
Sets the type of paper in the paper tray.
Sets the size of paper in the paper tray.
Configures the detailed settings.
See .
See .
See .
—
See Software and Network User’s Guide.
See Quick Setup Guide.
The default settings are shown in Bold with an asterisk.
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77
All Settings
Level1 Level2
General Setup Ink
Paper Type
Paper Size
Beep
LCD Settings
Level3
Test Print
Cleaning
Ink Volume
—
—
—
Backlight
Dim Timer
Keyboard
Settings
—
See Advanced User’s Guide.
The default settings are shown in Bold with an asterisk.
Options
Print Quality
Alignment
Black
Colour
All
—
Descriptions
Lets you check the print quality or alignment.
Lets you clean the print head.
Lets you check the available ink volume.
Sets the type of paper in the paper tray.
Letter
Off
Low*
Med
High
Light*
Med
Dark
Off
10Secs
20Secs
30Secs*
QWERTY*
ABC
Plain Paper*
Inkjet Paper
Brother BP71
Other Glossy
Transparency
A4*
A5
10x15cm
Sets the size of paper in the paper tray.
Adjusts the volume of the sounds when you press the Touchscreen or
Touchpanel.
You can adjust the brightness of the
Touchscreen backlight.
You can set how long the
Touchscreen backlight stays on after the last finger press.
You can choose the type of keyboard for the
Touchscreen.
Page
See
See
.
.
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78
Level1
General Setup
(Continued)
Level2
Sleep Mode
Level3
—
Auto Power Off —
Shortcut
Settings
Shortcut Name
Edit Shortcut
Name
Delete
See Advanced User’s Guide.
The default settings are shown in Bold with an asterisk.
—
60Mins
Off
1hour*
2hours
4hours
8hours
—
Options
1Min
2Mins
3Mins
5Mins*
10Mins
30Mins
Settings and features tables
Descriptions
You can choose how long the machine will remain idle before it goes into
Sleep mode.
Page
See .
The machine will turn itself off the hours you have set after entering
Sleep Mode. When set to
Off, the machine will not power off automatically.
You can change the shortcut name.
Deletes the shortcut.
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79
Level1
Network
Level2
WLAN
Level3
TCP/IP
Level4 Options
BOOT Method Auto*
Static
RARP
BOOTP
DHCP
[000-255].
IP Address
[000-255].
[000-255].
[000-255]
Subnet Mask
[000-255].
[000-255].
Descriptions
Chooses the
BOOT method that best suits your needs.
Enter the IP address.
Enter the Subnet mask.
[000-255].
[000-255]
[000-255].
Gateway
[000-255].
[000-255].
Enter the
Gateway address.
Node Name
WINS
Configuration
[000-255]
BRWXXXXXXXXXXXX Enter the Node name.
Auto*
Static
Chooses the
WINS configuration mode.
WINS Server
(Primary)
000.000.000.000
(Secondary)
000.000.000.000
Specifies the IP address of the primary or secondary WINS server.
DNS Server
APIPA
(Primary)
000.000.000.000
(Secondary)
000.000.000.000
Specifies the IP address of the primary or secondary DNS server.
On*
Off
Automatically allocates the IP address from the link-local address range.
Page
See
See Software and Network User’s Guide.
Please go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/.
The default settings are shown in Bold with an asterisk.
.
80
Settings and features tables
Level1
Network
(Continued)
Level2
WLAN
(Continued)
Web Connect
Settings
Level3
WPS/AOSS
WPS w/ PIN
Code
WLAN Status
MAC Address
Proxy
Settings
Level4
WLAN Assistant —
Setup Wizard —
—
—
Status
Signal
SSID
Comm. Mode
—
Proxy
Connection
Address
Port
User Name
Password
Options
—
—
—
—
—
—
—
—
—
On
Off*
—
—
—
—
Descriptions
You can configure your wireless network settings using the
Brother
CD-ROM.
You can manually configure your print server for a wireless network.
You can easily configure your wireless network settings using the one-button push method.
You can easily configure your wireless network settings using
WPS with a PIN.
You can see the current wireless network status.
You can see the current wireless network signal strength.
You can see the current SSID.
You can see the current
Communication
Mode.
You can see your machine’s MAC address.
You can change the Web connection settings.
Page
See
See
See Software and Network User’s Guide.
Please go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/.
The default settings are shown in Bold with an asterisk.
.
.
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81
Level1
Network
(Continued)
Level2 Level3
WLAN Enable
—
Network Reset —
Level4
—
—
Options
Off*
On
Yes
No
Descriptions
Lets you use the wireless network connection.
Restores all network settings back to the factory default.
Page
See
See Software and Network User’s Guide.
Please go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/.
The default settings are shown in Bold with an asterisk.
.
All Settings (continued)
Level1 Level2 Level3
Print Reports User Settings —
Network
Configuration
—
WLAN Report
—
Machine Info. Serial No.
—
Firmware Version Main Version
—
Initial Setup Date & Time
Reset
Date
Time
—
—
Machine Reset Yes
No
Network
Options
—
—
—
—
Yes
No
Local Language
(depending on your country)
All Settings
Yes
No
—
See Advanced User’s Guide.
The default settings are shown in Bold with an asterisk.
(Choose the language you want to use)
Descriptions
Prints these lists and reports.
Page
See
Lets you check the serial number of your machine.
Lets you check the firmware version of your machine.
Sets the date and time in your machine.
You can reset all the machine’s settings that you have changed, such as the date and time.
Resets the print server back to its factory default settings, such as the password and IP address information.
Resets all the machine’s settings back to the factory default.
Allows you to change the
Touchscreen language for your country.
See .
.
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82
Settings and features tables
Features tables
Copy
Level1
Options
Level2
Quality
Paper Type
Paper Size
Level3
—
—
—
See Advanced User’s Guide.
The default settings are shown in Bold with an asterisk.
Options
Fast
Normal*
Best
Plain Paper*
Inkjet Paper
Brother BP71
Other Glossy
Transparency
A4*
A5
10x15cm
Letter
Descriptions
Choose the Copy resolution for the next copy.
Choose the paper type that matches the paper in the tray.
Choose the paper size that matches the paper in the tray.
Page
See
.
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83
Level1
Options
(Continued)
Level2 Level3
Enlarge/Reduce 100%*
Options
—
Descriptions
—
Density
Stack/Sort
Page Layout
Enlarge
Reduce
Fit to Page
—
198% 10x15cm i A4
186% 10x15cm i Letter
You can choose the enlargement ratio for the next copy.
141% A5 i A4
97% Letter i A4
93% A4 i Letter
83% Legal i A4
(DCP-J752DW)
You can choose the reduction ratio for the next copy.
83%
(DCP-J552DW)
69% A4 i A5
47% A4 i 10x15cm
—
Custom(25-400%) —
Your machine will adjust the size of the next copy to the paper size you set.
You can choose the enlargement or reduction ratio for your type of document.
Adjusts the density of copies.
-2
-1
0
+1
+2
—
—
Stack*
Sort
Off(1in1)*
2in1(Portrait)
2in1(Landscape)
2in1(ID)
4in1(Portrait)
4in1(Landscape)
Poster(2x1)
Poster(2x2)
Poster(3x3)
You can choose to stack or sort multiple copies.
You can make N in 1, 2 in
1 ID, or Poster copies.
See Advanced User’s Guide.
The default settings are shown in Bold with an asterisk.
Page
See .
84
Settings and features tables
Level1
Options
(Continued)
Level2 Level3
2-sided Copy Off*
Portrait Long
Edge Flip
Landscape Long
Edge Flip
Portrait Short
Edge Flip
Landscape Short
Edge Flip
Advanced
Options
—
—
—
—
—
Advanced
Settings
—
Set New Default —
Factory Reset —
Save as Shortcut —
Descriptions
You can choose the
2-sided print settings.
Normal*
2-sided 1
2-sided 2
Off*
Remove Background
Colour
You can choose
Remove Background
Colour as the copy settings.
Yes
You can save your copy settings.
No
Yes
No
—
You can restore all the settings back to the factory default.
Saves the current settings as a shortcut.
See Advanced User’s Guide.
The default settings are shown in Bold with an asterisk.
Page
See .
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85
Scan
Level1 to OCR
(DCP-J752DW)
(Available after
Presto!
PageManager is downloaded for
Macintosh users.
to File*
Level2
PC Select
PC Select
Level3
Options
Options
(For more information, see
Save as Shortcut —
Descriptions
Configure the detailed settings.
Saves the current settings as a shortcut.
Page
See
Options (For more information, see
Save as Shortcut —
Configure the detailed settings.
to Image PC Select to Media
(when a memory card or USB
Flash drive is inserted)
—
Options
(For more information, see
Save as Shortcut —
Saves the current settings as a shortcut.
Configure the detailed settings.
to E-mail PC Select
Options
(For more information, see
Save as Shortcut —
Saves the current settings as a shortcut.
Configure the detailed settings.
Options
(For more information, see
Save as Shortcut —
Saves the current settings as a shortcut.
Configure the detailed settings.
Saves the current settings as a shortcut.
You can scan data by using the Web Services protocol.
See .
See .
WS Scan
(Appears when you install a Web
Services
Scanner, which is displayed in your computer’s
Windows
®
Explorer.)
—
See Software and Network User’s Guide.
Scan
Scan for E-mail
Scan for Fax
Scan for Print
See Advanced User’s Guide.
The default settings are shown in Bold with an asterisk.
PC Select
.
86
C
Settings and features tables
Options
(for to OCR) (DCP-J752DW)
Level1
Options
Level2
Scan Type
Options
Colour
Descriptions
Set with Touch
Panel
Off(Set with
Computer)*
If you want to use the
Touchscreen to change the machine’s settings, choose On.
On
The settings below will appear when On is selected in
Set with Touch Panel.
You can choose the scan type for your document.
Resolution
Black and White*
100 dpi
200 dpi*
You can choose the scan resolution for your document.
300 dpi
File Type
Scan Size
600 dpi
Text*
HTML
RTF
A4*
You can choose the file format for your document.
You can choose the scan size for your document.
A5
10x15cm
Business Card
(90x60mm)
Letter
Legal
See Software and Network User’s Guide.
The default settings are shown in Bold with an asterisk.
Page
See .
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87
Options
(for to File, to Image or to E-mail)
Level1
Options
Level2
Scan Type
Options
Colour*
Descriptions
Set with Touch
Panel
Off(Set with
Computer)*
If you want to use the
Touchscreen to change the machine’s settings, choose On.
On
The settings below will appear when On is selected in
Set with Touch Panel.
You can choose the scan type for your document.
Resolution
Black and White
100 dpi
200 dpi*
You can choose the scan resolution for your document.
File Type
300 dpi
600 dpi
(If you choose the
Colour option in the
Scan Type setting)
You can choose the file format for your document.
PDF*
JPEG
(If you choose the
Mono option in the
Scan Type setting)
Scan Size
PDF*
TIFF
A4*
A5
10x15cm
Business Card
(90x60mm)
Letter
Remove Background
Colour
Legal
(DCP-J752DW)
Off*
Low
Medium
High
See Software and Network User’s Guide.
The default settings are shown in Bold with an asterisk.
You can choose the scan size for your document.
Changes the amount of background colour that is removed.
Page
See .
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88
Settings and features tables
Options
(for to Media)
Level1
Options
Level2
Scan Type
Resolution
File Type
Scan Size
Options
Colour*
Black and White
100 dpi
200 dpi*
300 dpi
600 dpi
Auto
(If you choose the
Colour option in the
Scan Type setting)
PDF*
JPEG
(If you choose the
Mono option in the
Scan Type setting)
PDF*
TIFF
A4*
A5
10x15cm
Business Card
(90x60mm)
Letter
Scan Long Paper
(DCP-J752DW)
File Name
Remove Background
Colour
Legal
(DCP-J752DW)
On
Off*
—
Off*
Low
Medium
High
Set New Default
Yes
Factory Reset
No
Yes
No
See Advanced User’s Guide.
The default settings are shown in Bold with an asterisk.
Descriptions
You can choose the scan type for your document.
Page
You can choose the scan resolution for your document.
You can choose the file format for your document.
You can choose the scan size for your document.
You can scan a long document using the ADF.
You can rename the file.
Change the amount of background colour that is removed.
You can save your scan settings as the default settings.
See .
You can restore all settings to the original factory default settings.
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Photo
Level1
Index Print
View Photos*
Level2
Print All
Level3 Options
Print Index
Sheet
Print Settings For more information, see
the Print Settings on page 93.
Print Photos
Print Settings For more information, see
the Print Settings on page 91.
OK
Print Settings For more information, see
the Print Settings on page 91.
— —
Descriptions
You can print a thumbnail page.
You can print an individual image.
You can adjust your photos with the options.
Print Settings
(For more information, see
the Print Settings on page 93.)
You can print all photos in your memory card or
USB Flash drive.
You can print ID photos for your resume, passport and so on.
ID Photo Print Select a Photo Select ID
Photo Size
(Options)
25x36mm
35x45mm
36x51mm
Slide Show Show Each
Photo for
Start
45x45mm
45x55mm
35x48mm
50x70mm
(2x2.75in)
2x2inch
3Secs*
10Secs
30Secs
1Min
5Mins
—
—
—
Sets the time each photo in the Slide Show is shown before the machine switches to the next photo.
The machine starts a Slide
Show of your photos.
You can choose a photo during the Slide Show and change the print settings. (For more information, see the
See Advanced User’s Guide.
The default settings are shown in Bold with an asterisk.
Page
See .
See .
90
C
Settings and features tables
Print Settings
(for View Photos, Print Photos or Slide Show)
Option1
Print Quality
(Not available for
DPOF printing.)
Paper Type
Option2
Normal
Photo*
Paper Size
(When A4 or
Letter is chosen)
Print Size
Brightness
Plain Paper
Inkjet Paper
Brother BP71
Other Glossy*
10x15cm*
13x18cm
A4
Letter
8x10cm
9x13cm
10x15cm
13x18cm
15x20cm
Max. Size*
-2
-1
0
+1
+2
Contrast
Option3
—
—
—
—
—
—
0
+1
+2
-2
-1
See Advanced User’s Guide.
The default settings are shown in Bold with an asterisk.
Option4
—
—
—
—
—
—
Descriptions Page
Choose the print quality.
See .
Choose the paper type.
Choose the paper size.
Choose the print size if you are using A4 or Letter size paper.
Adjusts the brightness.
Adjusts the contrast.
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91
Option1 Option2
Colour Enhance Colour Enhance
(Options)
On
Off*
Option3
White Balance
Option4
-2
-1
0
+1
+2
Sharpness
0
+1
+2
-2
-1
Colour Density
-2
-1
0
+1
+2
Cropping On*
Off
— —
Descriptions
Adjusts the hue of the white areas.
Enhances the detail of the image.
Adjusts the total amount of colour in the image.
Page
See .
Borderless On*
Off
Date Print
(Not available for
DPOF printing.)
On
Off*
Set New Default Yes
No
Factory Reset Yes
No
—
—
—
—
See Advanced User’s Guide.
The default settings are shown in Bold with an asterisk.
—
—
—
—
Crops the image around the margin to fit the paper size or print size. Turn this feature off if you want to print whole images or prevent unwanted cropping.
Expands the printable area to fit the edges of the paper.
Prints the date on your photo.
Saves your print settings as the default settings.
Restores all the settings back to the factory default.
92
Settings and features tables
Print Settings
(for Print Index Sheet)
Level1
Paper Type
Level2
Plain Paper*
Inkjet Paper
Brother BP71
Level3
—
Paper Size
Other Glossy
Letter
—
A4*
See Advanced User’s Guide.
The default settings are shown in Bold with an asterisk.
Options
—
—
Print Settings
(for ID Photo Print)
Level1 Level2
Print Quality Normal
Paper Type
Photo*
Plain Paper
Inkjet Paper
Brother BP71
Level3
—
—
Paper Size
Other Glossy*
10x15cm*
13x18cm
A4
—
Letter
See Advanced User’s Guide.
The default settings are shown in Bold with an asterisk.
Options
—
—
—
Descriptions
Choose the paper type.
Page
See .
Choose the paper size.
Descriptions Page
Choose the print quality.
See .
Choose the paper type.
Choose the paper size.
C
C
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93
Web
Level1
Web
Level2
Apps
SkyDrive
®
Box
Google Drive™
Evernote
®
Dropbox
Picasa Web
Albums™
Flickr
®
Level3
—
—
—
—
—
—
—
—
—
Options
—
—
—
—
—
—
—
—
—
Descriptions
Lets you connect the
Brother machine to an
Internet service.
Web services may have been added and/or service names may have been changed by the provider since this document was published.
Page
See
Please go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/.
The default settings are shown in Bold with an asterisk.
.
C
(Shortcuts)
Level1 Level2 Level3
Add Shortcut Copy
Quality
Paper Type
Paper Size
Enlarge/Reduce
Density
Stack/Sort
Page Layout
2-sided Copy
Advanced
Settings
The default settings are shown in Bold with an asterisk.
Options
For more information, see
Descriptions
You can change the settings in the Copy
Options.
Page
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94
Settings and features tables
Level1
Add Shortcut
(Continued)
Level2
Scan
Level3
to File to OCR
(DCP-J752DW) to Image to Media
(Options) to E-mail
Web
SkyDrive
®
Box
Google Drive™
Evernote
®
Dropbox
Picasa Web
Albums™
This list appears when each
Shortcut name is pressed for 2 seconds.
Edit Shortcut
Name
Delete
Flickr
®
—
—
Edit/Delete
Shortcut Name
Edit Shortcut
Name
Delete
The default settings are shown in Bold with an asterisk.
—
—
—
—
—
—
—
—
—
—
—
—
Options
PC Select
PC Select
PC Select
Scan Type
Resolution
File Type
Scan Size
Scan Long Paper
(DCP-J752DW)
Descriptions
You can scan a monochrome or a colour document into your computer.
You can have your text document converted to an editable text file.
You can scan a colour picture into your graphics application.
You can scan documents into a memory card or
USB Flash drive.
File Name
Remove Background
Colour
PC Select
You can scan a monochrome or a colour document into your E-mail application.
Lets you connect the
Brother machine to an
Internet service.
Web services may have been added and/or service names may have been changed by the provider since this document was published.
Page
You can change the shortcut name.
Deletes the shortcut.
You can change the shortcut name.
Deletes the shortcut.
C
95
(Ink)
Level1
(Ink)
Level2
Test Print
Cleaning
Level3
—
—
Ink Volume
—
See Advanced User’s Guide.
The default settings are shown in Bold with an asterisk.
Options
Print Quality
Alignment
Black
Colour
All
—
Descriptions
Lets you check the print quality or alignment.
Lets you clean the print head.
Lets you check the available ink volume.
Page
See .
C
(Wi-Fi Setup)
NOTE
After the Wi-Fi
®
is set up, you cannot change the settings from your Home screen.
Change any settings for the Wi-Fi connection in the Settings screen.
Level1
(Wi-Fi Setup)
Level2
Setup Wizard
Level3
—
Setup with PC
—
WPS/AOSS
—
WPS w/ PIN Code
—
Options
—
—
—
—
Descriptions
You can manually configure your print server for a wireless network.
You can configure the
Wi-Fi settings using a PC.
You can easily configure your wireless network settings using the one-button push method.
You can easily configure your wireless network settings using WPS with a
PIN.
Page
See
See .
.
See Quick Setup Guide.
See Software and Network User’s Guide.
The default settings are shown in Bold with an asterisk.
C
96
Settings and features tables
When using memory cards or a USB Flash drive in the correct slot
NOTE
USB Flash drives are not supported by the DCP-J552DW.
Options Descriptions Level1
Photo
Level2 Level3
Scan to Media (See to Media on page 86.)
Web
DPOF
— —
See Advanced User’s Guide.
The default settings are shown in Bold with an asterisk.
— Displays the DPOF setting screen.
Page
See .
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97
Entering Text
When you need to enter text into the machine the keyboard will appear on the Touchscreen.
Press to cycle between letters, numbers and special characters.
C
NOTE
• To change between lowercase or uppercase, press .
• You can change the keyboard setting of the Touchscreen.
(For more information, see Changing the keyboard setting on page 10.)
Inserting spaces
To enter a space, press Space. Or, you can press c to move the cursor.
NOTE
The characters that are available may differ depending on your country.
Making corrections
If you entered an incorrect character and want to change it, press d to move the cursor to highlight the incorrect character, and then press . Enter the correct character. You can also use the cursor to go back and insert letters.
Press for each character you want to erase, or press and hold to erase all the characters.
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98
D
Specifications
D
General
NOTE
This chapter provides a summary of the machines’ specifications. For additional specifications visit http://www.brother.com/.
D
Printer Type
Print Head
Memory Capacity
LCD (Liquid Crystal
Display)
Power Source
Inkjet
Mono:
Colour:
64 MB
Piezo with 210 nozzles
1
Piezo with 210 nozzles
3
2.7 in. (67.5 mm) TFT Colour Touchscreen LCD
Touchpanel
and
AC 220 to 240V 50/60Hz
(DCP-J552DW)
Copying Mode:
Ready Mode:
Sleep Mode:
Approx. 16 W
Approx. 3.5 W
Approx. 0.7 W
Approx. 0.2 W
Off:
(DCP-J752DW)
Copying Mode:
Ready Mode:
Sleep Mode:
Off:
Approx. 16 W
Approx. 3.5 W
Approx. 0.7 W
Approx. 0.2 W
3
4
5
6
1
2
Measured diagonally.
Measured when the machine is connected to the USB interface. Power consumption varies slightly depending on the usage environment or part wear.
When single-sided printing, resolution: standard / document: ISO/IEC 24712 printed pattern.
When using ADF, single-sided printing, resolution: standard / document: ISO/IEC 24712 printed pattern.
Measured according to IEC 62301 Edition 2.0.
Even when the machine is turned off, it will automatically turn itself on periodically for print head maintenance, and then turn itself off.
D
99
Dimensions
161 mm
(DCP-J552DW)
410 mm
180 mm
(DCP-J752DW)
410 mm
Weight
374 mm
519 mm
(DCP-J552DW) 7.8 kg
(DCP-J752DW) 9.0 kg
374 mm
519 mm
100
Specifications
1
2
3
Noise Level
Temperature
Humidity
Sound Pressure
Operating:
L
PA
Sound Power
Copying:
Ready:
Operating:
Best Print Quality:
Operating:
Best Print Quality:
Up to 20 pages
(DCP-J552DW)
L
WA d = 6.26 B(A) (Mono)
L
WA d = 6.10 B(A) (Colour)
(DCP-J752DW)
L
WA d = 6.14 B(A) (Mono)
L
WA d = 5.96 B(A) (Colour)
(DCP-J552DW)
L
WA d = 3.24 B(A) (Mono/Colour)
(DCP-J752DW)
L
WA d = 3.23 B(A) (Mono/Colour)
10 to 35
C
20 to 33
C
20 to 80% (without condensation)
20 to 80% (without condensation)
Paper: 80 g/m
2
A4 or Letter size
ADF (automatic document feeder)
(DCP-J752DW)
Document Size
ADF Width (DCP-J752DW): 148 mm to 215.9 mm
ADF Length (DCP-J752DW): 148 mm to 355.6 mm
Scanner Glass Width: Max. 215.9 mm
Scanner Glass Length: Max. 297 mm
Noise depends on printing conditions.
In accordance with ISO9296
Office equipment with L
WA d>6.30 B(A) is not suitable for use in room where people require high levels of concentration. Such equipment should be placed in separate rooms because of the noise emission.
D
101
Print media
Paper Input
Paper Output
Paper Tray
Paper type:
Plain Paper, Inkjet Paper (coated paper), Glossy Paper
and
A4, Executive, Letter, A5, A6, Envelopes (Com-10, DL, C5, Monarch),
Photo (10
15 cm), Photo 2L (13 18 cm) and Index Card
(127
203 mm)
Width: 98 mm - 215.9 mm
Length: 148 mm - 297 mm
For more details, see Paper weight, thickness and capacity on page 26.
Maximum paper tray capacity:
Approx. 100 sheets of 80 g/m
2
plain paper
Photo Paper Tray
Paper type:
Plain Paper, Inkjet Paper (coated paper) and Glossy Paper
Paper size:
Photo (10
15 cm) and Photo L (89 127 mm)
Width: 89 mm - 102 mm
Length: 127 mm - 152 mm
Maximum paper tray capacity:
Approx. 20 sheets
Up to 50 sheets of 80 g/m
2
plain paper (face up print delivery to the output
D
2
3
1
For glossy paper or transparencies, remove printed pages from the output paper tray immediately after they exit the machine to avoid smudging.
Use only transparency paper recommended for inkjet printing.
See Paper type and size for each operation on page 25.
D
102
Copy
Colour/Monochrome
Copy Width
Multiple Copies
Enlarge/Reduce
Resolution
2-sided
1
When copying on A4 size paper.
Yes/Yes
Stacks/Sorts up to 99 pages
25% to 400% (in increments of 1%)
Prints up to 1200
2400 dpi
Yes
Paper type:
Plain paper
Paper size:
A4, Letter, A5
Specifications
D
D
103
PhotoCapture Center™
Compatible Media
Memory Stick Duo™ (16 MB - 128 MB)
Memory Stick PRO Duo™ (256 MB - 32 GB)
Memory Stick Micro™ (M2™) with Adapter (256 MB - 32 GB)
MultiMedia Card (32 MB - 2 GB)
MultiMedia Card plus (128 MB - 4 GB)
MultiMedia Card mobile with Adapter (64 MB - 1 GB)
SD Memory Card (16 MB - 2 GB) miniSD with Adapter (16 MB - 2 GB) microSD with Adapter (16 MB - 2 GB)
SDHC Memory Card (4 GB - 32 GB) miniSDHC with Adapter (4 GB - 32 GB) microSDHC with Adapter (4 GB - 32 GB)
SDXC Memory Card (48 GB - 128 GB)
USB Flash drive
(DCP-J752DW)
Up to 1200
6000 dpi
Resolution
File Extension
(Media Format)
(Image Format)
Number of Files
Folder
Borderless
DPOF (ver. 1.0, ver. 1.1), Exif DCF (up to ver. 2.1)
Photo Print: JPEG
Scan to Media: JPEG, PDF (Colour)
TIFF, PDF (Monochrome)
Up to 999 files
(The folder inside memory cards or USB Flash drive is also counted.)
File must be stored in the 4th folder level of the memory card or
USB Flash drive.
A4, Letter, Photo (10
15 cm), Photo 2L (13 18 cm)
3
4
5
1
2
Memory cards, adapters and USB Flash drive are not included.
USB 2.0 Standard
USB Mass Storage standard up to 64 GB
Support format: FAT12/FAT16/FAT32/exFAT
Progressive JPEG format is not supported.
Motion JPEG only
See Paper type and size for each operation on page 25.
D
104
Specifications
PictBridge (DCP-J752DW)
Compatibility
Interface
Supports the Camera & Imaging Products Association
PictBridge standard CIPA DC-001.
Visit http://www.cipa.jp/pictbridge/ for more information.
USB direct interface
D
105
D
Scanner
Colour/Monochrome
TWAIN Compliant
WIA Compliant
ICA Compliant
Colour Depth
Yes/Yes
Yes
(Windows
®
XP
®
/Windows
®
7/Windows
®
8)
(Mac OS X v10.6.8, 10.7.x, 10.8.x)
Yes
(Windows
®
XP
®
/Windows
®
7/Windows
®
8)
Yes (Mac OS X v10.6.8, 10.7.x, 10.8.x)
30 bit colour Processing (Input)
24 bit colour Processing (Output) / 256 levels per colour
10 bit colour Processing (Input)
Greyscale
8 bit colour Processing (Output) / 256 levels per colour
Resolution
Up to 19200
Up to 1200
2400 dpi (optical) (Scanner Glass)
Up to 1200
600 dpi (optical) (ADF) (DCP-J752DW)
Scanning Width and Length (Scanner Glass)
Width: Up to 213.9 mm
Length: Up to 295 mm
(ADF) (DCP-J752DW)
Width: Up to 213.9 mm
Length: Up to 353.6 mm
1
2
Windows
®
XP in this User’s Guide includes Windows
®
XP Home Edition, Windows
®
XP Professional, and Windows
®
XP Professional x64 Edition.
Maximum 1200
1200 dpi scanning when using the WIA Driver for Windows
®
Windows
®
8 (resolution up to 19200
XP, Windows Vista
®
, Windows
19200 dpi can be selected by using the Brother scanner utility).
®
7 and
D
106
Specifications
Printer
Resolution
Printing Width
Borderless
2-sided
Up to 1200
6000 dpi
204 mm [210 mm (borderless)
]
A4, Letter, A6, Photo (10
15 cm), Photo L
(89
127 mm), Index Card (127 203 mm), Photo 2L
(13
18 cm)
Paper type:
Plain paper
Paper size:
A4, Letter, A5, Executive
Print Speed
3
4
1
2
When the Borderless feature is set to On.
See Paper type and size for each operation on page 25.
When printing on A4 size paper.
For detailed specifications visit http://www.brother.com/.
D
D
107
Interfaces
Wireless LAN
A USB 2.0 interface cable that is no longer than 2 m.
IEEE 802.11b/g/n (Infrastructure/Ad-hoc Mode)
1
2
Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB
1.1 interface.
Third party USB ports are not supported.
D
108
Specifications
Network
NOTE
For more information about the Network specifications, see Software and Network User’s
Guide.
You can connect your machine to a network for Network Printing, Network Scanning, and access photos from PhotoCapture Center™
Management software.
. Also included is Brother BRAdmin Light
D
Wireless Network
Security
Wireless Setup
Support Utility
SSID (32 characters), WEP 64/128 bit, WPA-PSK (TKIP/AES),
WPA2-PSK (AES)
AOSS™
WPS
Yes
Yes
1
2
See Computer requirements on page 110.
(Windows
®
) If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is available as a download from http://solutions.brother.com/.
(Macintosh) The latest Brother BRAdmin Light is available as a download from http://solutions.brother.com/.
D
109
Computer requirements
SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS
PC Interface
Hard Disk Space to install
Computer Platform &
Operating System Version
Printing
Wireless
802.11b/g/n
Processor
For
Drivers
150 MB
For
Applications
(including
Drivers)
1 GB
Windows
®
Operating
System
Windows
®
XP
Home
Windows
®
XP
Windows Vista
Scanning
Removable Disk
(USB (DCP-J752DW) or
32bit (x86) or 64bit
(x64) processor
500 MB 1.3 GB
Windows
®
Windows
®
Network Media Access (LAN)
650 MB
N/A Printing 50 MB N/A
Windows Server
®
2003
Windows Server
®
2003 R2
Windows Server
®
2008
Macintosh
Operating
System
Windows Server
®
2008 R2
Windows Server
®
2012
Mac OS X v10.6.8
OS X v10.7.x
Printing
Scanning
64bit (x64) processor
Intel
®
Processor
80 MB 550 MB
OS X v10.8.x
Removable Disk
(USB (DCP-J752DW) or
Network Media Access (LAN)
2
3
Conditions:
1
4
For WIA, 1200
1200 resolution. Brother Scanner
Utility enables to enhance up to 19200
19200 dpi.
Third party USB ports are not supported.
(DCP-J752DW) PaperPort™ 12SE supports
Windows
®
XP Home (SP3 or greater), XP
Professional (SP3 or greater), XP Professional x64
Edition (SP2 or greater), Windows Vista
®
(SP2 or greater), Windows
®
7 and Windows
®
8.
Removable disk and Network Media Access are functions of PhotoCapture Center™.
For the latest driver updates, visit us at http://solutions.brother.com/.
All trademarks, brand and product names are the property of their respective companies.
110
D
Specifications
Consumable items
D
Ink
Service Life of Ink
Cartridge
Replacement
Consumables
The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly.
The first time you install a set of ink cartridges the machine will use an amount of ink to fill the ink delivery tubes for high quality printouts. This process will only happen once. After this process is complete the cartridges provided with your machine will have a lower yield than standard cartridges (80%). With all following ink cartridges you can print the specified number of pages.
<Standard Yield Black> LC121BK
<Standard Yield Yellow> LC121Y
<Standard Yield Cyan> LC121C
<Standard Yield Magenta> LC121M
Black, Yellow, Cyan and Magenta - Approximately 300 pages
<High Yield Black> LC123BK
<High Yield Yellow> LC123Y
<High Yield Cyan> LC123C
<High Yield Magenta> LC123M
Black, Yellow, Cyan and Magenta - Approximately 600 pages
1
Approx. cartridge yield is declared in accordance with ISO/IEC 24711.
For more information about the replacement consumables, visit us at http://www.brother.com/pageyield/.
What is Innobella™?
Innobella™ is a range of genuine consumables offered by Brother.
The name "Innobella™" derives from the words "Innovation" and
"Bella" (meaning "Beautiful" in Italian) and is a representation of the
"innovative" technology providing you with "beautiful" and "long lasting" print results.
When you print photo images, Brother recommends Innobella™ glossy photo paper (BP71 series) for high quality. Brilliant prints are made easier with Innobella™ Ink and paper.
D
111
E
Index
A
ADF (automatic document feeder)
Apple Macintosh
See Software and Network User’s Guide.
B
Brother
CreativeCenter
........................................5
C
Cleaning print head
..............................................50
scanner
.................................................49
Consumable items
.................................111
Control panel overview
..............................6
ControlCenter
See Software and Network User’s Guide.
Copy paper size
.............................................31
paper type
.............................................31
Shortcuts
...............................................11
using scanner glass
..............................28
D
Document loading
........................................... 27
,
E
Envelopes
............................ 18
,
,
Error messages on Touchscreen
B&W 1-sided Print Only
Cannot Detect
.......................................54
Cannot Print
..........................................55
Cover is Open
.......................................55
Data Remaining in Memory
Document Jam/too Long
Ink Absorber Full
...................................56
Ink Absorber NearFull
Ink Low
..................................................56
No Ink Cartridge
....................................57
No Paper Fed
........................................58
Out of Memory
......................................58
112
Paper Jam
............................................ 59
Unable to Clean
.................................... 60
Unable to Initialize
................................ 60
Unable to Print
...................................... 60
Unable to Scan
..................................... 60
Wrong Paper
........................................ 60
G
Greyscale
.............................................. 106
H
Help
Features tables
..................................... 83
Settings tables
...................................... 77
Touchscreen messages
I
Ink cartridges ink dot counter
...................................... 46
replacing
............................................... 46
Innobella™
............................................ 111
J
Jams document
.............................................. 61
paper
.................................................... 62
L
LCD (Liquid Crystal Display)
Brightness
............................................ 15
M
Macintosh
See Software and Network User’s Guide.
Maintenance, routine replacing ink cartridges
N
Network
Printing
See Software and Network User’s Guide.
Scanning
See Software and Network User’s Guide.
Nuance™ PaperPort™ 12SE
See Software and Network User’s Guide.
Also see Help in the PaperPort™ 12SE application.
P
Paper
.............................................. 23
capacity
.................................................26
loading
........................................... 16
,
loading envelopes
.................................18
loading photo paper
..............................20
printable area
........................................22
size
.......................................................23
size of document
...................................27
type
................................................ 23
,
Photo and Photo L paper
Photo Paper Tray
.....................................20
PhotoCapture Center™ from PC
See Software and Network User’s Guide.
MultiMedia Card
....................................32
Preview photos
.....................................35
Scan to Media change file name
...............................36
SD Memory Card
..................................32
SDHC Memory Card
.............................32
SDXC Memory Card
.............................32
specifications
......................................104
Presto! PageManager
See Software and Network User’s Guide.
Also see Help in the Presto! PageManager application.
Print difficulties
..............................................68
paper jams
............................................62
printable area
........................................22
resolution
............................................107
specifications
......................................107
Printing
See Software and Network User’s Guide.
R
Remote Setup
See Software and Network User’s Guide.
Resolution copy
.................................................... 103
.................................................... 107
scan
.................................................... 106
S
Scan Shortcuts
........................................ 11
Scanning
See Software and Network User’s Guide.
Serial Number
how to find ...............See inside front cover
Shortcuts
................................................. 11
adding
............................................ 11
changing
............................................... 13
Shortcut name
................................... 14
Copy
..................................................... 11
deleting
................................................. 14
recalling
................................................ 14
Scan
..................................................... 11
Web
...................................................... 12
Step-by-step Settings Tables
T
Text, entering
.......................................... 98
Transparencies
,
,
Troubleshooting document jam
....................................... 61
error messages on Touchscreen
if you are having difficulty copying
.............................................. 72
document jam
.................................... 61
Network
............................................. 74
paper handling
.................................. 71
PhotoCapture Center™
print quality
........................................ 70
printing
.............................................. 68
scanning
............................................ 73
software
............................................. 73
maintenance messages on
Touchscreen
........................................ 54
paper jam
............................................. 62
E
113
U
Unscannable area
....................................29
V
Volume, setting beeper
...................................................15
W
Web Shortcuts
.................................. 11
,
Windows
®
See Software and Network User’s Guide.
Wireless Network
See Quick Setup Guide and Software and
Network User’s Guide.
114
Visit us on the World Wide Web http://www.brother.com/
These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.
www.brotherearth.com
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Key Features
- Home & office Inkjet Colour printing
- 6000 x 1200 DPI
- Printing colours: Black, Cyan, Magenta, Yellow
- A4 33 ppm
- Colour copying Colour scanning
- Apple AirPrint, Google Cloud Print
- Direct printing
- USB port Wi-Fi
- Internal memory: 64 MB RISC 288 MHz
- 7.8 kg