DAC-9016-R

SDI to Analog Composite Video

Converter with Reclocked SDI

Outputs

User Manual

DAC-9016-R User Manual

• Ross Part Number: 9016RDR-004-02

• Release Date: October 25, 2012.

The information contained in this manual is subject to change without notice or obligation.

Copyright

© 2012 Ross Video Limited. All rights reserved.

This work is proprietary and confidential to Ross Video Limited, its subsidiaries and its other affiliated corporations and may not be copied, distributed, sold or otherwise used or relied upon without the express written permission of Ross

Video Limited. Reproduction or reverse engineering of copyrighted software is prohibited.

Patents

This product is protected by the following US Patents: 4,205,346; 5,115,314;

5,280,346; 5,561,404; 7,034,886; 7,508,455; 7,602,446; 7,834,886; 7,914,332.

This product is protected by the following Canadian Patents: 2039277;

1237518; 1127289. Other patents pending.

Notice

The material in this manual is furnished for informational use only. It is subject to change without notice and should not be construed as commitment by Ross

Video Limited. Ross Video Limited assumes no responsibility or liability for errors or inaccuracies that may appear in this manual.

Trademarks

• is a registered trademark of Ross Video Limited.

• is a trademark of Ross Video Limited.

• Ross, ROSS, ROSS®, and MLE are registered trademarks of Ross

Video Limited.

• VELCRO® is a registered trademark of Velcro Industries B.V.

• Betacam® is a registered trademark of Sony Corporation.

• All other product names and any registered and unregistered trademarks mentioned in this manual are used for identification purposes only and remain the exclusive property of their respective owners.

1

Important Regulatory and Safety Notices to Service

Personnel

Before using this product and any associated equipment, refer to the

“Important Safety Instructions” listed below to avoid personnel injury and to prevent product damage.

Product may require specific equipment, and/or installation procedures to be carried out to satisfy certain regulatory compliance requirements. Notices have been included in this publication to call attention to these specific requirements.

Symbol Meanings

Protective Earth

— This symbol identifies a Protective Earth (PE) terminal, which is provided for connection of the supply system’s protective earth (green or green/yellow) conductor.

This symbol on the equipment refers you to important operating and maintenance (servicing) instructions within the Product Manual

Documentation. Failure to heed this information may present a major risk of damage or injury to persons or equipment.

Warning

— The symbol with the word “Warning” within the equipment manual indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

Caution

— The symbol with the word “Caution” within the equipment manual indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury. It may also be used to alert against unsafe practices.

Warning Hazardous Voltages

— This symbol is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product enclosure that may be of sufficient magnitude to constitute a risk of shock to persons.

ESD Susceptibility

— This symbol is used to alert the user that an electrical or electronic device or assembly is susceptible to damage from an ESD event.

2

Important Safety Instructions

1.

Warning

– Read these instructions.

2.

Keep these instructions.

3.

Heed all warnings.

4.

Follow all instructions.

5.

The safe operation of this product requires that a protective earth connection be provided. A grounding conductor in the equipment's supply cord provides this protective earth. To reduce the risk of electrical shock to the operator and service personnel, this ground conductor must be connected to an earthed ground.

6.

Do not defeat the safety purpose of the grounding-type plug. A grounding type plug has two blades and a third grounding prong. The third prong is provided for your safety. If the provided plug does not fit in to your outlet, consult an electrician for replacement of the obsolete outlet. Protect the power cord from being walked on or pinching particularly at plugs, convenience receptacles, and point where they exit from the apparatus.

7.

Warning

– Indoor Use: WARNING: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.

8.

Do not block ventilation openings. Install in accordance with manufacturer's instructions.

9.

Do not install near heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

10. Do not use this apparatus near water.

11. Only use attachments/accessories specified by the manufacturer.

12. Unplug this apparatus during lightning storms or when unused for long periods of time.

13. Clean only with a dry cloth.

14. To avoid electrical shock, disconnect the A/C power cord before any servicing.

15. Refer all servicing to qualified personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug damage, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

3

EMC Notices

United States of America

FCC Part 15

This equipment has been tested and found to comply with the limits for a class A

Digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Notice

— Changes or modifications to this equipment not expressly approved by Ross Video Limited could void the user’s authority to operate this equipment.

CANADA

This Class “A” digital apparatus complies with Canadian ICES-003.

Cet appariel numerique de la classe “A” est conforme a la norme NMB-003 du

Canada.

EUROPE

This equipment is in compliance with the essential requirements and other relevant provisions of CE Directive 93/68/EEC.

INTERNATIONAL

This equipment has been tested to CISPR 22:1997 along with amendments

A1:2000 and A2:2002, and found to comply with the limits for a Class A

Digital device.

Notice

— This is a Class A product. In domestic environments, this product may cause radio interference, in which case the user may have to take adequate measures.

Maintenance/User Serviceable Parts

Routine maintenance to this GearLite product is not required. This product contains no user serviceable parts. If the module does not appear to be working properly, please contact Technical Support using the numbers listed under the

4

“Contact Us” section on the last page of this manual. All GearLite products are covered by a generous 3-year warranty and will be repaired without charge for materials or labor within this period. See the “Warranty and Repair Policy” section in this manual for details.

Environmental Information

The equipment that you purchased required the extraction and use of natural resources for its production. It may contain hazardous substances that could impact health and the environment.

To avoid the potential release of those substances into the environment and to diminish the need for the extraction of natural resources, Ross Video encourages you to use the appropriate take-back systems. These systems will reuse or recycle most of the materials from your end-of-life equipment in an environmentally friendly and health conscious manner.

The crossed-out wheeled bin symbol invites you to use these systems.

If you need more information on the collection, reuse, and recycling systems, please contact your local or regional waste administration.

You can also contact Ross Video for more information on the environmental performances of our products.

5

Introduction

Overview

The DAC-9016-R SDI to Analog Composite Video Converter with Reclocked

SDI Outputs is a high quality signal conversion solution for SDI signals and part of a growing family of GearLite self-contained, small brick-format modules.

The DAC-9016-R addresses program stream imaging requirements by converting a 10bit SDI video to analog composite video (CVBS). The

DAC-9016-R has a full 10bit data path, and a reference input for color framing.

The front panel of the DAC-9016-R chassis provides an Input Status LED and a

Reference LED for visual reference. In addition, user-selectable settings are available for proc amp controls.

The GearLite DAC-9016-R provides conversion of 525 and 625 SDI signals

(SMPTE 259M). NTSC, PAL, and PAL-N standards are supported. The

DAC-9016-R also has three reclocked SDI outputs. Special measures have been taken to ensure excellent return loss at both input and output.

The DAC-9016-R includes a universal power adaptor and line cord suitable for the country of use. Various mounting options are included that allow a wide range of installation choices. The DAC-9016-R provides a flexible high quality

SDI conversion solution in a small, stand-alone package.

Simplified Block Diagram

RECLOCKED SDI

SDI OUT 1

SDI OUT 2

SDI OUT 3

SDI IN

EQUALIZER,

RECLOCKER &

DESERIALIZER

NTSC/PAL

10BIT

ENCODER

ANLG CVBS OUT 1

ANLG CVBS OUT 2

COLOR BLACK

REFERENCE IN

COLOR

FRAMING

SEQUENCER

Figure 1 Simplified Block Diagram of DAC-9016-R Functions

Introduction (Iss. 02) • 6

Features

The DAC-9016-R includes the following features:

• NTSC, PAL, or PAL-N operation

• Color framing of analog composite output signal

• 10bit DAC

• 10bit data processing

• 3 reclocked outputs

• User adjustable Proc Amp

• Color framing of analog composite output signal

• 2 low noise analog outputs

• Normal or narrow Vertical Interval Blanking on composite output

• Color bar test signal with valid SDI input

• 4x over-sampling (54MHz)

• Proc Amp controls

• Excellent I/O specifications

• Small brick form factor

• 5V universal adapter with locking DC connector

• 3-year warranty

7 • Introduction (Iss. 02)

Installation

Static Discharge

Whenever handling the DAC-9016-R and other related equipment, please observe all static discharge precautions as described in the following note:

ESD Susceptibility

— Static discharge can cause serious damage to sensitive semiconductor devices. Avoid handling circuit boards in high static environments, such as carpeted areas, and when wearing synthetic fiber clothing. Always exercise proper grounding precautions when working on circuit boards and related equipment.

Unpacking

Unpack each DAC-9016-R you received from the shipping container and check the contents to ensure that all items are included. If any items are missing or damaged, contact your sales representative or Ross Video directly.

Mounting and Installation

The DAC-9016-R can be mounted in any convenient location. However, to ensure long life for this product, observe the following precautions and operating requirements:

• Maintain an ambient temperature of 20°C to 40°C.

• Allow for air circulation around the chassis for convectional cooling.

Many different mounting positions are possible with the included mounting hardware. Some installation options are permanent and require careful consideration of the final positioning before installation. Please note that in some mounting locations, the power adaptor must be affixed in a similar manner as the chassis.

Other possible options include the use of adhesive magnetic sheets (not included) affixed to the chassis and the power adaptor, for removable mounting on metal cabinets etc.

Cable ties may be necessary in some applications to relieve strain on the mounting hardware and the connectors.

Surface Mount Strips

The included VELCRO® brand surface mount strips allow the GearLite module and power supply to be affixed to a permanent location during use and easily

Installation (Iss. 02) • 8

removed for adjustments. Carefully consider the installation location before proceeding; the adhesive is very aggressive and is not easily removed. The adhesive will cure fully in 24 hours.

To install the Surface Mount Strips

1.

Remove the Protective Backing Film from the adhesive on the bottom of the two VELCRO® brand Surface Mount Strips.

2.

Adhere the Surface Mount Strips to the bottom side of the chassis.

(Figure 2)

Figure 2 Surface Mount Installation Option

3.

Remove the Protective Backing Film from the other side of the

VELCRO® brand Surface Mount Strips.

4.

Press the chassis into position on the surface you want to mount it to.

Operating Tip

— An additional VELCRO® brand Surface Mount

Strip is available to mount the power adapter.

Non-Slip Pads

Four non-slip adhesive pads have been supplied for desktop placements. Simply remove the protective backing film from the adhesive and affix one non-slip pad to each of the four corners on the bottom of the chassis.

Optional Mounting Accessories

Ross Video is committed to providing practical solutions for the needs of your high-quality broadcast facility.

9 • Installation (Iss. 02)

Flat Metal Plate

Use the flat metal plate for permanent mounting to a rack, a desk, or any other location where bolts or screws can be applied. Be sure to position the module to allow for operator adjustments, if required.

To install the Flat Metal Plate

1.

Remove the 2 screws from the bottom of the chassis.

2.

Install the Flat Metal Plate onto the bottom of the chassis (Figure 3)

using the screws provided in the Mounting Kit. Do not use the screws removed during Step 1.

Figure 3 Flat Metal Plate Installation Option

3.

Install the chassis in the desired location using the Mounting Holes on the Flat Metal Plate. Mounting screws are not provided by Ross

Video.

Angle Mounting Bracket

The Angle Mounting Bracket (Figure 4) allows a single GearLite module to be

installed in positions not possible with the flat metal plate. The bracket has a 90° angle. Mounting screws are not provided by Ross Video.

Installation (Iss. 02) • 10

Figure 4 Angle Mounting Bracket

11 • Installation (Iss. 02)

Setup

Power Adapter and Supply

Connect the PS-9000 power adaptor to the power supply connector. The

PS-9000 provides up to 2A of regulated +5V DC (5%). The DC power cord has a locking connector that securely fastens into the power supply DC jack on the

DAC-9016-R. The DAC-9016-R has a standard miniature power jack (center pin positive).

If using an adaptor other than the PS-9000, ensure that:

• the polarity is correct

• the voltage is +5V DC regulated to 5%

• sufficient current for the DAC-9016-R is supplied

Caution

— Use of improper adaptors may damage the DAC-9016-R and will void the warranty.

Installations outside of North America using line voltages of 200-240V require a plug, certified for the country of use, to be installed on the supplied line cord.

Refer to the section “Important Regulatory and Safety Notices to Service

Personnel” at the front of this manual for details.

Cable Connections Overview

Connect the cables to the DAC-9016-R according to the designations indicated

on the chassis label and Figure 5. The input is internally terminated at 75ohm. It

is not necessary to terminate unused outputs.

SDI OUT 2

ANLG CVBS

OUT 1 REF IN

SDI IN

POWER

SUPPLY

SDI OUT 1 SDI OUT 3 ANLG CVBS

OUT 2

Figure 5 DAC-9016-R Connections

Input and Output Signal Details

The DAC-9016-R accommodates a SMPTE 259M-C SDI input signal. The input is equalized, re-clocked, and then de-serialized to 10bit parallel data. This data stream is encoded to composite video. The digital data is then converted to

Setup (Iss. 02) • 12

analog using 10bit DACs. The DAC-9016-R enables the user to adjust a number of parameters, such as video level, hue, etc. The DAC-9016-R also has an input for an analog composite reference signal. This reference signal must comply with either SMPTE 170M-1999 or ITU-R BT.470-6. The reference signal is used to determine in which color field the output should be (for composite output only). This color framing circuit works in NTSC and PAL B/G modes.

Please note that the reference signal and the SDI input to the DAC-9016-R must be co-timed. The color framing circuit identifies Color Field 1 on the reference input. The next SDI odd field will be set to Color Field 1 on the analog encoded output.

Phase Locked Loop Circuit

The DAC-9016-R incorporates a high quality PLL circuit to help reduce the effects of jitter on the SDI input signal being passed on to the analog composite outputs. In situations where the SDI input signal may have high amounts of jitter, it is recommended that the PLL be enabled. The PLL may be disabled if the user would prefer to have the analog composite output reflect the SDI input jitter.

The PLL is locked to the SDI input signal. Disruptions of the SDI input (i.e. untimed switches) may cause the output to be disrupted. In cases where the output of a router (or other serial digital switch) is required to be converted, it is recommended that an SDI synchronizer (such as the RossGear DVB-8020A-S) be used upstream, immediately before the DAC-9016-R.

Status and Selection LEDs

The front edge of the DAC-9016-R has four LED indicators that display the status of the input signals, and indicate menu function and configuration

selections. (Figure 6)

REFERENCE LED

56

789AB

012

E

STATUS LED

Figure 6 DAC-9016-R Front Edge Status Indicator LEDs

Table 1 describes the status LEDs available on the DAC-9016-R. Note that the

DAC-9016-R is operating correctly when the REFERENCE and STATUS

LEDs are continually lit.

13 • Setup (Iss. 02)

LED

REFERENCE

Table 1 Status LED Descriptions

Color Function

Green

When lit, this LED indicates that a reference input signal is present and locked.

Off

When unlit, this LED indicates a reference input signal error such as a:

• missing input signal

• input signal is not locked

• input signal conflicts with the setting of Menu item 0 or

• loss of power to the DAC-9016-R.

STATUS

Green

Flashing

Green

Off

When lit, this LED indicates a valid a

input signal is present and no errors are detected. The DAC-9016-R is functioning correctly.

When flashing green, this LED indicates an input signal problem or an inconsistency between the SDI input standard and the selected output format.

When unlit, this LED indicates a loss of power to the

DAC-9016-R.

UP

DOWN

Yellow

Yellow

For menu items that have multiple selections, these

LEDs will be in a state as indicated in the Function

Setup and Configuration Menu.

a.*A valid signal is defined as any analog composite video signal standard input into the

DAC-9016-R, which matches the setting of the Video Standard that has been selected in the

Function Setup and Configuration Menu. In other words, if the converter is in its default state for NTSC (525/60) video, then only an NTSC (525/60) composite video signal input will cause the OK LED to be lit. Any other analog composite video signal, of a different standard

(PAL-B, PAL-M, PAL N), that is input into the converter will be invalid.

Fine Phase Adjustment

The Fine Phase Adjust potentiometer, located at the front panel of the

DAC-9016-R, allows the analog output to be moved approximately ±18.5ns

(approximately ±24º @ 3.58MHz). Figure 7 illustrates the potentiometer

location.

Fine Phase Adjust

56

789AB

012

E

Figure 7 DAC-9016-R Fine Phase Potentiometer

Setup (Iss. 02) • 14

Configuration

The DAC-9016-R includes a Function Select 16-position rotary switch that enables you to select specific functions and their options. This switch works in conjunction with the Down and Up buttons to configure the DAC-9016-R to convert SDI signals to analog video signals. This section provides information

on configuring the DAC-9016-R using this switch and buttons. Refer to Figure

8 for switch and button locations.

Down Button

Function

Select Up Button

56

789AB

012

E

Figure 8 DAC-9016-R Switch and Button Locations

General Operating Rules

Please note the following important operating rules for the DAC-9016-R:

• For each of the supported Video Standards (NTSC / PAL-B / PAL-N) the card stores the default video settings independently in non-volatile memory.

• The module always powers-up in the last configuration used.

• Always check to see that the inputs are valid and the correct Video

Standard has been selected from the Function menu.

Function Selection

Start by setting the Function Select switch to Position 0 and adjust your video input to the correct SDI Video Standard: NTSC (525/60), PAL-B (625/50),

PAL-M (525/50), PAL-N (625/60). Note that NTSC (525/60) is the default

standard. Refer to the section “Function Setup and Configuration Menus” on page 16 for complete settings information.

Example Configuration

1.

To configure the Input Video Standard function:

• Turn the Function Select switch to Position 0. The default configuration is NTSC.

• The DOWN LED will be lit and the UP LED will be lit, to indicate NTSC configuration selection.

15 • Configuration (Iss. 02)

2.

To change Input Video Standard configuration to PAL-N:

• Keep the Function Select in Position 0.

• Press the Up button twice.

• The DOWN LED will be unlit and the UP LED will be lit, to indicate PAL-N configuration selection.

3.

To change the Input Video Standard configuration to PAL-B/G:

• Keep the Function Select in Position 0.

• Press the Down button to scroll down to PAL-B/G.

• The DOWN LED will be lit and the UP LED will be unlit, to indicate PAL-B/G configuration selection.

Function Setup and Configuration Menus

A single press of the Down and Up buttons is a “momentary” click of the button unless indicated by “(h)”.

Table Legend

+

–

(h)

Press the Up button from the default position

Press the Down button from the default position

Hold Up or Down button for 2-3 seconds for faster adjustment or special function

Factory default state *



Lit LED display



Unlit LED display

Flashing LED display

Function

Selection

Switch

Position

Table 2 Function Setup and Configuration Menu

LED Display

Function

Menu

Up/Down Buttons Mode

Selection Menu

DOWN UP

NTSC* (525)

 

0

Input Video

Standard

PAL-B/G (625) +

 

PAL-N +

 

1

2

Not implemented

Not implemented

Configuration (Iss. 02) • 16

Function

Selection

Switch

Position

Table 2 Function Setup and Configuration Menu

LED Display

Function

Menu

Up/Down Buttons Mode

Selection Menu

DOWN UP

x1.5

+(h)



3

Y Gain x1 to x1.5

x1* x0 to x1

+(h)

–(h)











 x0 –(h)



4

U Gain x2 x1 to x2 x1* x0 to x1 x0

+(h)

+(h)

–(h)

–(h)

















5

6

7

V Gain

Chroma

Hue a x2 x1 to x2 x1* x0 to x1 x0

Chromas (and burst) On*

Chromas (and burst) Off

+22.5°

From 0° to +22.5°

= 0°

From 0° to -22.5°

-22.5°

+(h)

+(h)

–(h)

–(h)

–

+(h)

+(h)

–(h)

–(h)









































17 • Configuration (Iss. 02)

Function

Selection

Switch

Position

Table 2 Function Setup and Configuration Menu

LED Display

Function

Menu

Up/Down Buttons Mode

Selection Menu

DOWN UP

+22.5° +(h)



8

Sub-carrier

Phase

2

From 0° to +22.5°

= 0°

From 0° to -22.5°

+(h)

–(h)













9

Setup On

-22.5°

On*

Off

–(h)

–











A

Black Level

15 IRE

From 0 to 15 IRE

0 IRE

From 0 to -7.5 IRE

-7.5 IRE*

+(h)

+(h)

–(h)

–(h)

















B

Superblack

Clip Level

Clip below -1.5 IRE

Clip below -6 IRE

Clip below -11 IRE

+(h)

+(h)

+(h)







C

VI Blanking

Pass all*

Narrow/Blank

Normal/Pass*

–(h)

+















Configuration (Iss. 02) • 18

Function

Selection

Switch

Position

Table 2 Function Setup and Configuration Menu

LED Display

Function

Menu

Up/Down Buttons Mode

Selection Menu

DOWN UP

Odd Field Even Field



D

Start of

Setup

22

22

21

21

20*

20

19

22

21

21

20

20*

19

19

-

-

+

+

+

+























E

F

PLL

Default

On*

Off

Reset Proc Amp (Up button requires a 1 second button press)

Reset All (Down button requires a 1 second button press) a.Hue and Sub-carrier Phase apply to CVBS mode only.

-

+

-









19 • Configuration (Iss. 02)

Specifications

Technical Specifications

Specifications are subject to change without notification.

Table 3 DAC-9016-R — Technical Specifications

Category Parameter Specification

Number of Input Signals 1

Signal Standards

Accommodated

Serial Digital

Video Inputs

Input Impedance

Return Loss

SMPTE 259M-C (270Mbps)

Analog

Reference

Analog

Composite

Output

Equalization

Signal Standards

Input Impedance

Return Loss

Number of Outputs

Video

Supported Composite

Formats

Output Impedance

Output Return Loss

Output Isolation

Signal Level

DC Offset for RGB or

Composite Video

Frequency Response

Sub-carrier Jitter

Thermal Stability

75ohm terminating

>19dB to 270MHz

Automatic, up to 26dB (200m of

Belden 8281 cable @

270Mbps)

NTSC (SMPTE 170M-1999)

PAL-B/G (ITU-R BT.470-6)

75ohm

>37dB to 5MHz

3

Composite Analog Video

NTSC, NTSC (EIAJ), PAL-B,

PAL-G, PAL-N

75ohm

>45dB to 5MHz

>44dB to 5MHz

Refer to Table 4 on page 22

<± 50mV

±0.25dB to 5.5MHz

<± 0.5° typical

<0.1° / °C

Specifications (Iss. 02) • 20

Table 3 DAC-9016-R — Technical Specifications

Category Parameter Specification

Timing Adjustment ± 18.5ns

Analog

Composite

Output

Power

Other

Group Delay

Differential Phase

Differential Gain

Outputs Short Circuit

Protected

Path Length (SDI input to

Composite output)

RMS Noise (unweighted)

Require Voltage

Current Consumption

Total Power

Thermal Environment

Dimensions (approx.)

Weight (approx.)

<20ns to 4.2MHz

<0.7°

<0.5%

Yes

2.3µs typical

<-57dB 0-5MHz

+5V DC (5% regulation)

<640mA typical

<3.2W typical

20°C to 40°C (68°F to 104°F), ambient, non-condensing

13cm x 9.5cm x 2.5cm

(5” x 4” x 1”)

326g (11.5oz)

21 • Specifications (Iss. 02)

Analog Video Levels

Table 4 Analog Video Levels

Video Format Standard Levels

NTSC

Composite

Video

PAL-B/G 1Vp-p

PAL-N

RGB

YUV

Betacam®

525

625

525

Video Level 714mV

Sync Level 286mV

Video Level 700mV

Sync Level 300mV

Y Video 714mV

Y Sync 286mV

U/V Levels 934mV

Y Video 700mV

Y Sync 300mV

± 5%

YUV

Betacam®

625

YUV MII

525

U/V Levels 1000mV a

Y Video 700mV

Y Sync 300mV

U/V Levels 648mV

Y Video 700mV

Y Sync 300mV

± 5%

625

U/V Levels 700mV a

YUV SMPTE/

EBU N10

525 or 625

Y Video 700mV

Y Sync 300mV

U/V Levels 700mV a.Other U/V levels may be obtained by adjusting Menu items 4 and 5.

Specifications (Iss. 02) • 22

Service Information

Warranty and Repair Policy

The GearLite DAC-9016-R is warranted to be free of any defect with respect to performance, quality, reliability, and workmanship for a period of THREE (3) years from the date of delivery to the customer. In the event that your GearLite

DAC-9016-R proves to be defective in any way during this warranty period,

Ross Video Limited reserves the right to repair or replace this piece of equipment with a unit of equal or superior performance characteristics.

Should you find that this GearLite DAC-9016-R has failed after your warranty period has expired, we will repair your defective product should suitable replacement components be available. You, the owner, will bear any labor and/ or part costs incurred in the repair or refurbishment of said equipment beyond the THREE (3) year warranty period.

In no event shall Ross Video Limited be liable for direct, indirect, special, incidental, or consequential damages (including loss of profits) incurred by the use of this product. Implied warranties are expressly limited to the duration of this warranty.

This GearLite DAC-9016-R User Manual provides all pertinent information for the safe installation and operation of your GearLite Product. Ross Video policy dictates that all repairs to the GearLite DAC-9016-R are to be conducted only by an authorized Ross Video Limited factory representative. Therefore, any unauthorized attempt to repair this product, by anyone other than an authorized

Ross Video Limited factory representative, will automatically void the warranty.

Please contact Ross Video Technical Support for more information.

In Case of Problems

Should any problem arise with your GearLite DAC-9016-R, please contact the

Ross Video Technical Support Department. (Contact information is supplied at the end of this publication.)

A Return Material Authorization number (RMA) will be issued to you, as well as specific shipping instructions, should you wish our factory to repair your

GearLite DAC-9016-R. If required, a temporary replacement module will be made available at a nominal charge. Any shipping costs incurred will be the responsibility of you, the customer. All products shipped to you from Ross

Video Limited will be shipped collect.

The Ross Video Technical Support Department will continue to provide advice on any product manufactured by Ross Video Limited, beyond the warranty period without charge, for the life of the equipment.

23 • Service Information (Iss. 02)

Notes:

Service Information (Iss. 02) • 24

Notes:

25 • Service Information (Iss. 02)

Notes:

Service Information (Iss. 02) • 26

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Technical

Support

Telephone: +1 613 • 652 • 4886

After Hours Emergency: +1 613 • 349 • 0006

Email: [email protected]

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Telephone: +1 613 • 652 • 4886

Fax: +1 613 • 652 • 4425

Email: [email protected]

Website: http://www.rossvideo.com

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