Bay Tek Connect 4 Service manual
Below you will find brief information for Connect 4. The Connect 4 is a two player game designed to test your skills. Players take turns dropping their colored chips into a vertical grid. The first player to get four of their chips in a row, column, or diagonal wins the game.
Advertisement
Advertisement
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
1
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
TABLE OF CONTENTS
FACTORY CONTACT INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
WELCOME TO: CONNECT 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
SAFETY PRECAUTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
HOW TO PLAY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
QUICK SET UP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
DIP SWITCH SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
MAIN MENU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
GAME SETUP MENU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
GAME SETUP- WASHINGTON STATE . . . . . . . . . . . . . . . . . . . . . . . 12
STATISTICS MENU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
DIAGNOSTICS MENU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
MOTHERBOARD PINTOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-17
HOW TO: REPLACE PLAYER BUTTON SWITCHES . . . . . . . . . . . . . . . . . 18
HOW TO: UPDATE SOFTWARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
DIAGNOSTICS: MAIN BOARD POWER SUPPLY . . . . . . . . . . . . . . . . . . . . 20
DIAGNOSTICS: DOLLAR BILL ACCEPTOR . . . . . . . . . . . . . . . . . . . . . . . . 21
TROUBLESHOOTING GUIDE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22-27
MAINTENANCE LOG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
TECHNICAL SUPPORT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
REPLACEMENT TICKET PATTERNS . . . . . . . . . . . . . . . . . . . . . . . . . . 31-37
3
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
WELCOME TO: CONNECT 4!
Congratulations on your Connect 4 TM purchase!
Everyone young and old loves the nostalgic gameplay of Connect 4 TM , and Bay Tek has brought the spirit of family fun to your game room with this larger-than-life version of Hasbro’s classic game of vertical checkers.
With it’s attractive presence, fun and competitive two-person game play, and the familiarity of the Hasbro brand, Connect 4 TM is sure to be a big attraction!
Please take a moment to read through this manual and be sure to contact our factory if you have any questions, or would like some more information.
Thank you for your purchase! Your business is important to us and we hope you enjoy this game as much as we do!
Your Friends at Bay Tek Games
GAME INSPECTION
Inspect the game for any damaged, loose, or missing parts.
If damage is found, please contact your freight carrier first.
Then, contact Bay Tek Games’ Service Department at 920.822.3951 or e-mail them at [email protected] for further assistance.
4
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
GAME SPECIFICATIONS
WEIGHT
NET WEIGHT
SHIP WEIGHT
325 lbs.
380 lbs.
DIMENSIONS
WIDTH 44”
DEPTH 34”
HEIGHT 88”
OPERATING TEMPERATURE
FAHRENHEIT
CELSIUS
80-100
26.7-37.8
POWER REQUIREMENTS
INPUT VOLTAGE
RANGE
INPUT FREQUENCY
RANGE
100 to 120
VAC
50 HZ
/
/
220 to 240
VAC
60 HZ
MAX START UP
CURRENT
3 AMPS @ 115 VAC
1.5 AMPS @ 230 VAC
OPERATING
CURRENT
2 AMPS @ 115 VAC
1 AMP @ 230 VAC
SAFETY PRECAUTIONS
!
NOTICE
Modifications to the mechanical, electrical and structural components of this game may void its compliance certifications.
!
!
DANGER
DO NOT perform repairs or maintenance on this game with the power ON.
Unplug the unit from the wall outlet or shut off the power strip located inside the cabinet.
!
!
WARNING
!
Use of flammable subtances can cause sever burns or serious injury.
Always use NON-FLAMMABLE solvents for cleaning. DO NOT use gasoline kerosene or thinners.
!
CAUTION
!
Lifting heavy objects can cause back, neck or other injuries. Be sure adequate lifting and moving devices are available when unloading, unpacking and moving this game.
!
ATTENTION
!
Be sure the electrical power matches the game requirements. See the serial number located on the back of the game cabinet. Always plug into a grounded circuit. If the supply cord is damaged, it must be replaced by an approved cord or assembly provided by the manufacturer.
!
!
IN CASE OF EMERGENCY
UNPLUG THE POWER CORD.
The power cord must be accessible at all times in case of an emergency.
5
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
HOW TO PLAY
Pick a color and insert credits to play against the game or a friend.
Move your chip left and right at the top of the grid with the arrow buttons, and hit the big button to drop your chip before the time runs out!
Be the first to align 4 of your chips horizontally, vertically, or diagonally to win and enter the bonus round.
In the bonus round, win up to 500 tickets by hitting the stop button to stop the moving light on the target!
6
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
QUICK SET UP
(marquee installation)
Remove the back panel of the playfield (8 screws) and set aside.
Lift the marquee into place and drop the cables down through the hole in the top of the playfield.
Align the marquee with the back edge of the playfield and secure the brackets with included black wood screws.
Plug phone cables 1-7 into the corresponding ports on the playfield control board, as well as the 2- and 3-pin housings shown.
Replace the back panel, re-inserting the 8 screws removed earlier.
7
-1
-2
-3
-4
-5
-6
-7
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
QUICK SET UP
Place the game near its final location.
Plug the power cord into a standard 110V electrical outlet.
Wait for the game to boot up, then adjust settings accordingly if desired.
8
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
DIP SWITCH SETTINGS
The dip switch bank is located on the mainboard, inside the center of the player console.
*factory default settings are highlighted below
SWITCH
1
2
3
4
DESCRIPTION unused unused
Jersey Shore
(credit lockout/tickets owed) unused
9
ON OFF
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
MAIN MENU FUNCTIONS
Press the MENU BUTTON , located inside the cabinet below the red player station, to enter the Main Menu.
Scroll through the menu with the MENU
BUTTON , and make your selections with the
MENU SELECT* button.
* to clear credits, press the Menu Select button while not in the menu.
10
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
GAME SETUP MENU
FACTORY DEFAULTS ARE HIGHLIGHTED IN YELLOW BELOW
Coins/Credits per Game
Time Per Turn
Number of credits per game, per player
Seconds allowed per chip drop before autodrop
Tickets
(see page 31 for replacement ticket patterns)
Tickets awarded to winner/ loser/ draw
Jackpot Value
Double Tickets
Use Coupons
CPU Difficulty
Game Volume
Tickets awarded for a bonus win (requires artwork change)
Pays out one physical ticket for every 2 tickets won
Changes the wording on the monitors from
“tickets” to “coupons”
Changes game intelligence in one-player mode
Volume of game while in play
0
0
6
1
(EASY)
1
2
2
1
8
OFF
OFF
3
3
(card swipe)
4
4
1
10
5
5
(NORMAL)
6
2
12
500
6
7
7
8
4
20
8
ON
ON
6
30
9
(HARD)
AUTO-
ADJUST
9 10 11 12
8
60
5/1/1
6-10 avg
60/20/30
41-45 avg
10/5/5
10-14 avg
20/5/10
15-20 avg
80/30/40
55-60 avg
80/40/40
61-65 avg
30/10/15
22-26 avg
100/40/50
70-75 avg
40/10/20
27-30 avg
50/10/20
31-35 avg
50/20/25
36-40 avg
0/0/0
Entertainment only
0 1 2 3 4 5 6 7 8 9 10 11 12
Bonus Type
Bonus pattern
Changes game play of bonus round
Lowest ticket value offered in bonus round
ONE HIT BONUS
5
BONUS DISABLED
6
11
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
GAME SETUP MENU- WASHINGTON STATE
FACTORY DEFAULTS ARE HIGHLIGHTED IN YELLOW
Coins/Credits per Game
*Time Per Turn
Number of credits per game, per player
Seconds allowed per chip drop before autodrop
0
8
1
1
(card swipe)
10
2
12
4
20
6 8
Tickets
Tickets awarded to winner/ loser/ draw
5/1/1
6-10 avg
60/20/30
41-45 avg
10/5/5
10-14 avg
20/5/10
15-20 avg
80/30/40
55-60 avg
80/40/40
61-65 avg
30/10/15
22-26 avg
100/40/50
70-75 avg
40/10/20
27-30 avg
50/10/20
31-35 avg
50/20/25
36-40 avg
0/0/0
Entertainment only
Jackpot Value
Double Tickets
Use Coupons
*CPU Difficulty
Game Volume
Tickets awarded for a bonus win (requires artwork change)
Pays out one physical ticket for every 2 tickets won
Changes the wording on the monitors from
“tickets” to “coupons”
Changes game intelligence in one-player mode
Volume of game while in play
Bonus Type
Bonus Pattern
0
1
(EASY)
1
2
2
OFF
OFF
3
3
4
4 5
5
(NORMAL)
6
500
6
7
7
8
8
ON
ON
9
(HARD)
9 10 11 12
0 1 2 3 4 5 6 7 8 9 10 11 12
Changes game play of bonus round
Lowest ticket value offered in bonus round
ONE HIT BONUS
5
* THESE OPTIONS REQUIRE A SOFTWARE VERSION CHANGE
BONUS DISABLED
6
12
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
STATISTICS MENU
Total Games Displays how many games have been played
Average Time per Game Displays how long the average game lasts
Total Red Games Displays how many games were played on the red side
Total Blue Games
Total Tickets
Displays how many games were played on the blue side
Displays how many tickets the game has given out
Average Tickets per Game Displays an average value of tickets dispensed per game (includes bonus tickets)
Total CPU Games Displays how many single-player games have been played against the computer
Total CPU Wins
Total CPU Losses
Total CPU Draws
CPU Win Percentage
Bonus Round Plays
Bonus Tickets
CPU Easy Total Games*
CPU Easy Total Wins*
Displays how many times the computer beat the player
Displays how many times the player beat the computer
Displays how many times the player and the computer tied
Displays a percentage of CPU wins out of total single-player games
Displays how many times the bonus round was played, single- and two-player
Displays the total number of tickets dispensed from the bonus round
Displays how many times the computer played as “easy”
Displays how often the computer won against the player in “easy”
CPU Normal Total Games* Displays how many times the computer played as “normal”
CPU Normal Total Wins* Displays how often the computer won against the player in “normal”
CPU Hard Total Games*
CPU Hard Total Wins*
Displays how many times the computer played as “hard”
Displays how often the computer won against the player in “hard”
* When the game is set to auto-adjust, this will help you determine the skill-level of your clientele.
The largest number will occur in the skill-level most of your players fall into.
Press the “Menu Select” button 5 times to clear the statistics.
ALL statistics in this menu will be reset to 0.
13
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
DIAGNOSTIC MENU
Change Playfield Color
Toggle Bonus Lights
Left Arrow Red
Right Arrow Red
Select Red (drop)
Left Arrow Blue
Right Arrow Blue
Select Blue (drop)
Service 1
Service 2
Coin (mech) Red
Coin (mech) Blue
Low Ticket Switch 1 (Red)
Low Ticket Switch 2 (Blue)
Selecting this diagnostic will light up the playfield in solid red, blue, and white to test for dim or burned out LED circuit boards
Selecting this diagnosic will turn the bonus value lights on and off to test for dim or burned out LED circuit boards
When any of these inputs are activated, it will show ON in the right column.
This is useful to determine if the inputs are fuctioning correctly.
14
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
MOTHERBOARD PINOUT
15
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
MOTHERBOARD PINOUT
16
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
MOTHERBOARD PINOUT
17
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
HOW TO: Replace Player Button Switches
Player Station Pushbuttons can be accessed from the player station front door— reaching up underneath the player station.
The switches must be removed first before button can be removed and /or replaced.
Important: The switches do not pull straight off!
They must be given a slight twist, then removed—as follows:
Left and Right Buttons:
To Remove Switch:
Original Locked
Position
Twist to
Unlock
Center Drop Button:
To Remove Switch:
Original Locked
Position
Twist to
Unlock
Un-Locked Position
Ready to Remove
To Install Switch:
Un-Locked Position
Insert Switch
Twist to
Lock
To Install Switch:
Un-Locked Position
Insert Switch
Twist to
Lock
Un-Locked Position
Ready to Remove
Final Locked
Position
Final Locked
Position
18
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
HOW TO: Update Software
Needed for Software Updated:
1 USB stick with motherboard software
1 USB stick with minigen software
1- Minigen Software Load:
Game must be powered on for this procedure.
Open the front door of the cabinet and locate the minigen board.
Insert the USB stick marked G1 (for minigen) into the USB port.
Push the boot button located next to the dip switches.
The software will load quickly; the USB stick will flash and the game will reset, resuming normal function within a few seconds.
2- Motherboard Software Installation:
Power down your game and uplug it from the main power source before proceeding.
Locate the USB port on the motherboard and remove the old software stick.
Replace the stick with the new USB labeled
PC.
Plug in the game and power it back on.
19
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
DIAGNOSTICS: Motherboard Power Supply
Monitor not coming on?
1.) Verify AC power to front of game.
Check power strip in bottom front of game for light ON inside rocker switch.
If light is not ON, remove back panel of cabinet and check AC power in and
Power Strip in that location.
2.) Check AC power connection to power supply.
3.) Ensure Power Supply switch is set to 115V (or 230V)
(Some model power supplies may not have this)
4.) Ensure Power switch is on.
5.) Examine top left corner of motherboard. There is green LED ON.
If LED is not ON, replace power supply. (AAPS4600)
6.) Check connections from power supply.
Make sure these 2 connections are secure.
7.) “Jump Start” Motherboard:
If green LED is ON, but monitor is not ON, you may start motherboard by quickly touching these 2 red pins at the same time.
Large power supply connection
2 Black and 2 yellow wires
(12 Volts DC)
20
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
DIAGNOSTICS: Dollar Bill Acceptor
Note: There are many different models and brands of Bill Acceptors that are used on redemption games. Your Bill Acceptor may differ from the unit shown.
First determine if Bill Acceptor has power:
Turn game ON—The bill acceptor should make noise as stacker cycles and
green lights on outside bezel should flash.
If NO power:
Due to the different models and brands of Bill Acceptors that are used:
Examine Bill Acceptor and determine if acceptor is 12 Volt DC or 110 VAC
Use meter to measure voltage at cable going into Bill Acceptor.
If power is OK:
Clean Bill Acceptor path to make sure there is nothing jamming unit.
Enter DBA Diagnostics Mode -
Important—Do not hold button down to long or Bill Acceptor will enter programming mode.
If accidentally entered programming mode by mistake—Unplug game and plug back in.
To enter Diagnostic Mode, press and hold the
Diagnostic Button on the back left corner of the DBA for
1-3 seconds.
The lights above the bill sl ot will flash the code.
ERROR CODES
Count the number of flashes on front bezel of Bill Acceptor and follow chart for repair.
FLASHING
CODE
LEDs off
LEDs on
1 flash
2 flashes
3 flashes
4 flashes
5 flashes
6 flashes
10 flashes
DESCRIPTION
Power off
CORRECTIVE
ACTION
Turn on power
Acceptor is OK
Bill path blockage
Stacker jam
Un-jam bill path
Un-jam stacker
Cassette is full of bills Empty the cassette
Cassette is removed Replace the cassette
Acceptor is defective Replace the acceptor
Acceptor not enabled See service manual
Configuration Mode Power down to exit
Rapid flashing during operation
Stringing attempt detected; or sensors dirty
Clean the sensors
21
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
TROUBLESHOOTING GUIDE
Troubleshooting Strategy
Use common sense and a systematic method of troubleshooting to determine t he exact problem, probable cause and remedy. Use the process of elimination to find the faulty component. Always check for the simple and obvious causes first such as unplugged, loose or broken wires and bad sensors, bent, pinched, stuck or jammed components.
Symptom Probable Cause Remedy
No power to the game.
No lights on at all.
No light on front power strip.
AC Light and Bill
Acceptor on.
But everything else off.
(Power Supply not ON)
LED cabinet lighting not working.
Volume too low.
Loose wire.
Unplugged.
Circuit breaker tripped.
Power strip in back of
game is faulty.
Faulty cable/power supply.
Power supply unplugged.
Rocker Switch on power supply is Off.
Power supply shutting down because of 12 V overload.
Faulty power supply.
Check wall outlet, power cord to back of game
(A5CORD5) Line Filter (A5FI9010)
Reset power strip breaker switch or building circuit breaker.
Remove back wood panel, change plug position, replace if needed.
Refer to AC Power to Game Section.
Insure unit is plugged into power strip.
Make sure rocker switch is set ON.
See power supply diagnostics to isolate bad component. A bad motor or 12 volt short would cause this.
Refer to Monitor/Motherboard Power Supply
Diagnostics section.
LED’s under player stations and on rear playfield should turn on with the associated power supplies.
Refer to “Back of Game LED Wiring” section and “Lights under Player Station Wiring” section.
Increase the volume by pressing Menu button, scroll to “Game Volume” and adjust.
Check audio cable connections
from motherboard to main board to speakers.
No Audio
Faulty main
Board
Faulty motherboard
Check audio cable connections from speaker(AACE8811), cable(AACE4604), main circuit board(AANEWGEN1-PJ), cable(A5CEAU010), motherboard
(AAMB7)
Replace Main Board. (AANEWGEN1-PJ) Main board amplifies sound from motherboard.
Replace Motherboard. (AAMB7) Motherboard creates sound. Cable can be removed from motherboard to MP3 player to test for sound amplification. If the
MP3 player works, then motherboard is faulty.
22
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
TROUBLESHOOTING GUIDE
Symptom Probable Cause
Tickets do not dispense.
Ticket tray empty due to faulty low ticket switch or broken/ loose wires. Switch stuck or switch wire bent out of position.
Faulty cable to dispenser.
Swap cable from one output on main board to the other to verify cable/ dispenser problem or main board problem.
Dirty opto-sensor or paper dust buildup in ticket dispenser
Notch on tickets too shallow.
Ticket dispenser faulty.
Main circuit board malfunction.
Remedy
Fill ticket tray. Replace low ticket switch(AASW200).
Repair wiring. Clean ticket tray of dirt, loose tickets or debris. Bend switch wire to correct position under tickets.
Check wiring continuity from dispenser to main board
(AACE4606, AACE4605, AACE4600) Check for pinched, broken or disconnected wires.
Replace as necessary.
Clean with compressed air and if necessary wipe sensor with isopropyl alcohol on a cotton swab.
Flip tickets and load upside-down to have large cut notch toward opto sensor.
Replace dispenser with spare working dispenser
(A5TD1)
Replace main board if possible to isolate the problem to the main circuit board. (AANEWGEN1-PJ)
Ticket Pattern set wrong.
Wrong number
of tickets dispensed.
Dirty opto-sensor on ticket dis- penser.
Many tickets in memory. If ticket meter is counting the tickets coming out, then reset game.
Notch on tickets cut too shallow.
Faulty ticket dispenser.
Main circuit board malfunction.
Stuck pushbutton.
Menu buttons do not work.
Cable problem.
Faulty pushbutton.
Enter menu and cycle to Game Menu.
Verify correct settings for Ticket Patterns, Jackpot
Value, and Double Ticket Value
Clean with compressed air or wipe with isopropyl alcohol on a cotton swab.
Turn game off, wait 10 seconds, and turn game back on.
Flip tickets and load upside-down to have large cut notch toward opto sensor.
Replace with spare working dispenser (A5TD1).
Swap cable from one output on main board to the other to verify cable/dispenser problem or faulty main board. (AANEWGEN1-PJ)
Inspect pushbutton to make sure it is not stuck.
Check continuity on connector.
Check cable from pushbutton to main board.
(AAPB2700 & AACE4608)
Replace pushbutton. (AAPB2700)
23
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
TROUBLESHOOTING GUIDE
Symptom Probable Cause
Ensure bill acceptor has 110
Volts AC.
Dollar Bill Acceptor not functioning.
Caution – 110
Volts AC
Dirt or debris in acceptor slot.
Ensure acceptor dipswitch is set to “always enable”
Pinched, broken, or disconnected wiring.
Cable can be moved between left and right sides to isolate problem to DBA.
Bill acceptor problem.
Remedy
Acceptor should cycle stacker at game power up. If not, check cable connections to power strip.
Clean with bill reader cleaning card(A5CC9000)
There are dips on side of acceptor.
Set to “always enable”, not harness enable
Check wiring from bill acceptor to main board.
Repair or replace wiring harness.
(AACE4626, AACE4627, AAACE4602)
Refer to troubleshooting section of dollar bill acceptor manual included with this game or the diagnostics label of the back of the unit.
Monitor not working.
Error on screen at power up.
Flash drive unplugged from board or faulty.
Display stops at "No bootable device - insert boot disk and press any key"
Re-seat and t ry power on to game again.
Re-Boot game to see if problem still exists.
Insert USB stick in different slot on motherboard
Replace USB software stick.
Replace motherboard. (AAMB7)
Power down, wait
10 seconds and power up again.
Monitor says “NO SIGNAL” for 5 seconds after power-up.
Then dark.
Refer to Monitor/Motherboard Power Supply
Diagnostics Section
Monitor has nothing at all on power up.
Power cable unplugged from monitor.
Faulty monitor.
Monitor does not come back up after a power loss
Voltage variation in power network
Ensure power is plugged into back of monitor, down to power strip.
Replace monitor. (A5MO2200)
Turn off the power strip, wait 30 seconds, then turn power strip back on
24
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
TROUBLESHOOTING GUIDE
Symptom Probable Cause Remedy
Monitor problems
Blurry Monitor - Too bright, or dim.
Monitor will have to be removed from game, and adjusted from front of screen.
Refer to “How to Remove Monitor” Section
Use menu buttons to access monitor adjustment
Both sides do not coin up.
Menu buttons do not work.
Communication between motherboard and main board disrupted.
I/O Aux Board may be faulty, wires disconnected from main board, or not receiving 12
VDC power.
Refer to Motherboard to MiniGen Board
Communication troubleshooting section for details on cable connections.
Check I/O Aux Board for any disconnected wires.
Ensure phone cable is plugged into blue socket on main board.
Game does not coin up.
One of coin switches jammed, or held down.
Short in coin door harness.
There should be 5 Volts between grey and green wires.
Switch faulty in coin mech.
Note:
To clear Credits:
Press Menu Select button while not in menu.
Disconnected, loose or bro- ken wires.
Mini-Gen Main Board faulty.
Low tickets displays on monitor.
Stack of tickets not resting properly on either of the low ticket switches
Faulty switch.
Faulty wire or connection.
Faulty main board.
If one coin switch is “closed” the other one will not work either.
Unplug white molex from door, and jump between grey and green wires to simulate coin-up.
Unplug one coin switch at a time and verify coin switch is wired normally open.
Replace coin mech if coin is always rejected. (A5CM-
...)
Check connectors. Check for continuity.
(AACE4601, AACE4602, AACBL4A-DOOR)
Replace main board. (AANEWGEN1-PJ)
Adjust stack of tickets so they hold both the switch actuators down.
Replace low ticket switch. (AASW200)
Check for proper connection from switch to main board. Check continuity.
(AACE4605, AACE4606, AACE4600)
Replace main board. (AANEWGEN1-PJ)
Sound cuts out and display goes blank.
Voltage variation in power network
Unplug both console & playfield.
Wait 30 seconds.
Plug console & playfield back in.
25
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
TROUBLESHOOTING GUIDE
Symptom Probable Cause Remedy
Bonus
Lights do not come on at end of game.
All Bonus
Lights stay ON.
Bonus Feature not enabled in menu.
Faulty cable from bonus light boards in top back of game to main board in front of game.
Faulty center bonus light board
Power comes into this board.
Faulty main board.
Enter menu and set “Bonus Type” to “One Hit Bonus”
Check wiring continuity from light boards to main Board.
(AACE4625, AACE4607, AACE4600) Check for pinched, broken or disconnected wires. Replace as necessary.
Replace center bonus light board. (AACB4602) Refer to
Back of Game Wiring Diagram.
Replace main board. (AANEWGEN1-PJ)
Surface mounted transistor blown on main board caused by 12 Volt dead short on one of the bonus light circuit boards.
Locate 12 Volt short. Refer to Back of Game Wiring
Diagram. Repair cable (AACE4624) or replace bonus light board (AACB4602)
Replace main board. (AANEWGEN1-PJ)
Some
Bonus
Lights stay ON.
Faulty bonus light circuit board. Refer to Back of Game Wiring Diagram.
Replace bonus light board (AACB4602)
Arc Light
Boards do not come on, or stay on.
Cable is plugged into wrong socket.
Faulty cable from Arc Light
Board to Controller Board.
Faulty arc light boards.
Faulty Controller Board.
Refer to Back of Game Wiring Diagram, and Connect Four
Playfield Wiring Diagram for proper connection.
Ensure cable is secure, swap cable to isolate problem.
Replace as needed. (AACE4624)
Swap arc light boards to isolate problem, replace if needed. (AACB4603)
Ensure Dip’s 3 & 4 are ON for top board. Swap boards to isolate problem, replace if needed. (AACB4600)
Dipswitches set wrong on
Controller Boards
Purple or
Pink lights on playfield.
RGB Light Board Faulty
One of power supplies is faulty.
Controller Board faulty.
Refer to Connect Four Playfield Wiring Diagram - make sure that 2 lower boards have Dip 4 ON,
and top board has Dip 3 & 4 ON
Refer to Target Wiring Example- Cables can be swapped into different sockets to isolate problem to rear controller board or front RGB Light Board.
Refer to AC Power to Game - If one power supply is faulty, it will not power RGB board correctly.
Replace power supply if needed. (AAPS4600)
Refer to Back of Game Wiring Diagram, and Connect Four
Playfield Wiring Diagram - Controller boards can be swapped to isolate problem.
(Make sure dips are set correctly)
Replace controller board if needed. (AACB4600)
26
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
TROUBLESHOOTING GUIDE
Symptom
Lights under player stations do not light up.
Probable Cause
LED strip under faulty
Faulty Cable
Lights under player stations stay on all the time.
Lights under Arrow & Drop
Pushbutton do not come on.
Light under button should be ON in attract, flashing when coined up, and during players turn, and off during computers turn.
Faulty Main Board
Surface mounted transistor blown on main board.
Burnt out LED bulb.
Faulty Cable
Faulty Main Board
Remedy
Remove plastic cover and examine LED strip.
Check cables from LED strips to main board.
(AACE4620, AACE4621, AACE4608)
Replace main board. (AANEWGEN-PJ)
Replace main board. (AANEWGEN-PJ)
Replace switch/bulb assy. (A5PB460x)
Check cables from pushbutton to main board.
(AACE4603, AACE4600) Refer to Left and
Right Player Stations, Counters Wiring Diagram
Swap AACE4600 cable molex connectors from left and right to isolate problem to one side.
Replace main board. (AANEWGEN-PJ)
Replace main board. (AANEWGEN-PJ) Lights under Arrow & Drop
Pushbutton stays on.
Surface mounted transistor blown on main board.
Arrow & Drop Pushbuttons do not work.
Meters do not work.
Game counter clicks at start of each game.
Ticket counter clicks as tickets come out of game.
Pushbutton itself is broken or stuck down
Faulty Cable
Faulty Main Board
Refer to “How to Replace Player Station
Switches” to remove switch to inspect.
Check cables from pushbutton to main board.
(AACE4603, AACE4600) Refer to Left and
Right Player Stations, Counters Wiring Diagram
Replace main board. (AANEWGEN-PJ)
The 2 wires crimped together may be faulty
Faulty Cable.
Faulty Main Board.
Inspect crimp to ensure good connection.
Check cables from counters to main board.
(AACO1000, AACE4603, AACE4600)
Replace main board. (A5NEWGEN1-PJ)
27
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
MAINTENANCE LOG
If repairs are necessary, it is good practice to keep a log of repairs done and parts ordered.
The chart below will assist you in tracking your game’s maintenance.
DATE MAINTENANCE PERFORMED PARTS ORDERED INITIALS
28
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
TECHNICAL SUPPORT
Excellent customer service is very important to Bay Tek Games!
We know that keeping your games in great operating condition is important to your business.
When you need us, we are here to help. You can call us for free technical assistance, and you can count on us to have parts on-hand to support your game. We offer options that fit your needs.
Electronics / Circuit Boards - Repair Options
Repair & Return –
If you have Circuit Board issues with your Bay Tek game, you can send the board to us and we’ll repair it right away. Most items sent to us are repaired and returned to you within two days. This option is your best value as we offer this fast turn-around service at the most reasonable price.
Advance Replacement –
If you have Circuit Board issues with your Bay Tek game, but you don’t have time to send in your board in for repair, give us a call and ask for an Advance Replacement.
We’ll send you a replacement board that same day (pending availability). When you get your new board, just repackage the defective board in the same box and send it back to us. We make it easy by including a UPS Return Shipping label for you to put on the box (not available for international shipments). This is your best option when you need to get your game up and running as quickly as possible!
Spare Parts –
Take matters into your own hands and purchase new spare Circuit Boards for your
Bay Tek games. Many of our games share the same main-board electronics. This means you can buy one set of spare electronics to support many of your Bay Tek games. Spare boards allow you to get your game up and running the quickest and provide you a valuable troubleshooting option. Call our technicians to get recommendations for what you should keep on hand for spare parts!
Technical Support:
“You” are the best tool for troubleshooting! Your abilities to understand the game and your skills to repair the game are invaluable to us! If you need help, you know you can call us. It’s not easy to diagnose a game remotely by phone, but our technicians do a great job. They’ll need your help to perform some troubleshooting steps and convey to them exactly what’s happening with your game.
Returns, Credits, & Fees:
NOTICE! ALL ITEMS being sent to Bay Tek Games for repair or return, etc. require prior Return
Authorization! Bay Tek Games will provide a Product Return Form with an authorizing Ticket Number for each item to be returned. Please be certain to include this document with all shipments!
Late Fees and Non-Return Fees - Advance Replacement and Warranty Replacement items require the defective items to be returned by Bay Tek games promptly to avoid Late Fees. We expect items to be returned with 10 working days. Late fees are invoiced monthly. Late fees are non-refundable under any circumstance! Any item not returned within 90 days will be invoiced in full as a replacement part.
Bench Fees -
Bench fees will apply for each electronic item returned to Bay Tek Games (this includes unused Advance Replacement items). This charge covers our cost to inspect, evaluate and retest each item. Please note that returned items that do not pas our tests will be charged accordingly as replacement items or advance replacements.
Restocking Fees -
Unused items returned for credit will be credited minus a restocking fee. Items must be returned with in 30 days of purchase in order to qualify for any credit amount. No shipping charges will be credited.
29
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
WARRANTY
Bay Tek Games warrants to the original purchaser that all game components will be free of defects in workmanship and materials for a period of 6 months from the date of purchase. If you fill out the registration card in the cashbox of the game, Bay Tek will add another 3 months to your warranty, free of charge.
Bay Tek Games will, without charge, repair or replace defective component parts upon notification to the parts/service department while the game is under warranty.
Warranty replacement parts will be shipped immediately, via ground service, along with a Product
Return Form for the return of defective parts.
Defective parts must be shipped back to Bay Tek Games unless otherwise instructed. Items not returned to Bay Tek Games will be invoiced as replacement parts.
This warranty does not apply in the event of any misuse or abuse to the product, or as a result of any unauthorized repairs or alterations. The warranty does not apply if any serial number decal is altered, defaced, or removed from its original position.
!
ATTENTION
!
In order to maintain the safety & compliance certifications of this game, ONLY approved parts may be used. For approved replacement parts, refer to the parts list in this manual.
Should you need your game serviced, determine the serial number from the decal placed on the front of this manual, or locate it on the back of the game. Then contact our Service Department at:
920.822.3951 or e-mail: [email protected]
NON-WARRANTY
Options and estimated charges will be provided to you for your approval.
Please remember that any items being sent to Bay Tek Games must include prior return authorization from our Parts & Service Department.
This approval will include a Product Return Form which is required to be included with any incoming shipments. Repaired parts will be shipped back using the same method in which they were received.
Repairs are warranted for 30 days from the date of return shipment.
30
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
REPLACING TICKET PATTERNS
Locate the ticket pattern cover up decal and clear acrylic faceplate in the cashbox.
Select and cut out your desired pattern from the following pages. This must match the set- tings selected in the Game Setup Menu.
Tape the cut out ticket values to the back of the cover up decal, making sure the numbers line up with the holes.
Peel the protective coating from the acrylic faceplate.
Remove the screws from the top of the player station, and secure the decal underneath the acrylic faceplate by replacing the screws.
The beveled edge of the faceplate should be facing up.
31
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
32
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
33
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
34
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
35
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
36
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
37
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
38
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
39
Advertisement
Key Features
- Competitive two-person game play
- Attractive presence
- Larger-than-life version of classic Connect 4
- Ticket redemption game
- Bonus round
