Children, Adults and Families
Xochitl Esparza, TANF Program Manager
Authorized Signature
Information Memorandum
Number: SS-IM-10-042
Issue Date: 11/15/2010
Agency-wide Policy
Subject: Using the Search Feature in the Family Services Manual
Applies to (check all that apply):
All DHS employees
Area Agencies on Aging
Children, Adults and Families
County DD Program Managers
County Mental Health Directors
Health Services
Seniors and People with Disabilities
Other (please specify):
Message: How to use the Search feature in the online Family Services Manual is
covered in new worker training and in the manual (1.D), but some staff are unaware of
how it works. It is helpful in locating policy; especially items that are unfamiliar because
they are uncommon situations.
To search the entire Family Services Manual, start at the Main table of contents (TOC).
Type your search term in the box below Locate FSM references by key words:
Click on the Find button. (If you hit {Enter}, you may get an error message.)
A results page will display the manual sections where your search term was found,
starting with Chapter 1. If your search term could not be found, you will see the
message: “No records were found matching the search criteria.”
To find the policy reference you need, start by looking at the manual sections listed on
the results page and click on the most likely one. Search takes you to the start of that
• Your search term appears in a box on the right, above the Find in page button.
• Click on the Find button.
Search will highlight the first occurrence of your term in that section. To go to the next
occurrence, click Find in page again.
DHS 0080 (01/09)
If you cannot find the policy you were looking for, click on the List button to go back to
your results page and select another section to search.
To get the best out of search:
• It is helpful to learn a little about how the manual is organized. Become familiar
with general chapters, such as Counting Client Assets and Generic Program
• When you search within a chapter TOC or a section, only that TOC or section will
be searched. To search the entire manual, start at the main TOC.
• Search does not look for sound-alike words. Spelling and punctuation are
important (e.g., a Search for 9/11 yields no result, but 9-11 takes you to policy on
the Post 9-11 GI Bill).
• Use single-word searches whenever possible.
• Precede acronyms or abbreviations by a space. This way, search will not look for
those letters within another word.
• Use unique or unusual terms when searching. For example, if you want to know
if the special need payment for laundry counts as income, search for laundry –
not need, payment or income.
• Use the root of words so you do not screen out what you are looking for. For
example, if you think the term you want is housekeepers, search for housekeep
so you will also find housekeeping and housekeeper.
• You can set up your computer to automatically remember search terms, so you
have to type fewer letters.
Information on using Search in the FSM and administrative rules can be found in the
Family Services Manual Introduction D 2.
If you have any questions about this information, contact:
Contact(s): Sandy Ambrose
Phone: (503) 945-6092
Fax: (503) 373-7032
E-mail: [email protected]
DHS 0080 (01/09)
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